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The differences between personal service managers and service managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a personal service manager, becoming a service manager takes usually requires 4-6 years. Additionally, a personal service manager has an average salary of $79,922, which is higher than the $74,009 average annual salary of a service manager.
The top three skills for a personal service manager include patient care, customer service and product knowledge. The most important skills for a service manager are POS, performance reviews, and cash handling.
| Personal Service Manager | Service Manager | |
| Yearly salary | $79,922 | $74,009 |
| Hourly rate | $38.42 | $35.58 |
| Growth rate | 6% | 6% |
| Number of jobs | 46,318 | 341,785 |
| Job satisfaction | - | 4 |
| Most common degree | Bachelor's Degree, 65% | Bachelor's Degree, 52% |
| Average age | 44 | 44 |
| Years of experience | 4 | 6 |
Personal service managers must have skills in communication, listening, problem-solving, tact, diplomacy, confidence, and patience. They oversee services, ensure that business needs are being met, supervise associates in customer service, and provide customer assistance. This career pays anywhere from $32K to $140K per year, and it requires a bachelor's, associate's, or even master's degree in business administration,
Service managers are employees who oversee the departments related to providing services to customers. They ensure that service delivery agreements are met by employees in the department. Service managers meet with stakeholders to set service delivery metrics and department goals. They then create strategies to reach these metrics and goals. They are responsible for cascading such goals and metrics to their employees and ensuring that the employees understand what they need to do. Service managers should have a deep understanding and appreciation of the company and its business so that they can create strategies that are in line with the company's identity. They should also be familiar with the customer profiles of the company. Service managers are also responsible for creating department reports and sharing these with stakeholders.
Personal service managers and service managers have different pay scales, as shown below.
| Personal Service Manager | Service Manager | |
| Average salary | $79,922 | $74,009 |
| Salary range | Between $52,000 And $121,000 | Between $47,000 And $116,000 |
| Highest paying City | San Francisco, CA | San Francisco, CA |
| Highest paying state | California | New York |
| Best paying company | HSBC Bank | Latham & Watkins |
| Best paying industry | - | Technology |
There are a few differences between a personal service manager and a service manager in terms of educational background:
| Personal Service Manager | Service Manager | |
| Most common degree | Bachelor's Degree, 65% | Bachelor's Degree, 52% |
| Most common major | Business | Business |
| Most common college | University of Southern California | University of Pennsylvania |
Here are the differences between personal service managers' and service managers' demographics:
| Personal Service Manager | Service Manager | |
| Average age | 44 | 44 |
| Gender ratio | Male, 38.3% Female, 61.7% | Male, 71.1% Female, 28.9% |
| Race ratio | Black or African American, 12.2% Unknown, 4.6% Hispanic or Latino, 15.9% Asian, 5.1% White, 60.9% American Indian and Alaska Native, 1.2% | Black or African American, 6.1% Unknown, 4.3% Hispanic or Latino, 15.0% Asian, 6.3% White, 67.7% American Indian and Alaska Native, 0.5% |
| LGBT Percentage | 8% | 10% |