Police communications dispatcher full time jobs - 33 jobs
Dispatcher - Columbus
Summit Materials 4.4
Columbus, OH
Title: Dispatcher
location: Columbus, Ga dispatch office (work from office full-time 5 days a week)
The role of a Dispatcher is to ensure responsibility for compiling orders, scheduling deliveries and drivers, and providing customer service.
Pay is dependent upon experience and will be discussed during the consideration process.
Role & Responsibilities
Dispatch and control the Drivers needed throughout the day and make any necessary adjustments to maintain daily volume requirements
Have a professional and respectful voice over the phone/radio, with the ability to deescalate tense situations
Able to remain calm and decisive in a potentially high stress/fast-paced work environment
Solve problems in a timely manner while fostering lasting business relationships with our customers/drivers
Must be familiar with our delivery areas and must be able to assist drivers in finding job sites
Must be able to determine travel time to jobs and best plant locations to service the job
Accurately and promptly input orders to customer specifications for delivery
Review and verify accurate delivery and product information on orders prior to delivery
Must be able to perform in high call volume situations while multitasking with plants, drivers, team members in the office
Coordinate Driver timekeeping functions, including receiving and documenting time off requests. As well as, maintaining Driver time off schedule in respect to sick time and personal days
Daily review of Driver timecards, delivery time reports and time entry/ tracking
Qualifications:
A minimum of 3 years customer service experience preferred
High School diploma or general education degree (GED) required
Prior dispatch experience, tracking and scheduling is preferred
Bi-Lingual (Spanish/English) will be highly looked upon
Computer Skills: typing skills, internet navigation
Benefits
Consistent work, with a work/life balance
Paid Holidays
Paid Time Off
401(k) Plan w/ employer match contribution
Medical / Dental / Vision plan offered
Life Insurance - Company Paid
Short-term / Long-term Disability Insurance - Company Paid
Get Hired
What to Expect During our Hiring Process
Background Check
Motor Vehicle Record Check
5-Panel Drug Screen
Fit for Duty Baseline Physical (if applicable)
A great team to support you throughout your career with Summit Materials companies!
Build a Lasting Career with us. Begin Here. Go Anywhere. Apply now!
Summit Materials consists of more than a dozen local companies that supply aggregates, cement, ready-mix concrete, asphalt paving, and construction services in the United States and western Canada. At Summit Materials, we support our teammates who lay the groundwork for our communities and live by our core values: Safety, Integrity, Sustainability, and Inclusivity. We're passionate about our teammates, our work, and our communities. Each of Summit's companies celebrates their individual legacies, but together - we are Summit Materials.
At Summit Materials, we provide the foundation to connect our communities today and build a better tomorrow. We value all our communities - including our diverse internal community of teammates that make us stronger. No matter your race, ethnicity, gender, age, or anything that makes you who you are...you belong.
$28k-35k yearly est. 10d ago
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911 Dispatcher
Licking County, Oh 3.6
Heath, OH
911 Dispatcher Division: Homeland Security/E.M.A./911 Contact Name: Tammy Smoke, SHRM-CP, PHR Contact Email: [email protected] Contact Phone: ************ Contact Fax: ************ Date Posted: 10/15/2025 Position Location: 783 Irvingwick Drive SW, Heath, Ohio 43056 Position Description:
* Demonstrates regular and predictable attendance.
* Promotes and maintains positive and effective working relationships and promotes good public relationships as a representative of Licking County Government.
* Monitors/receives telephone calls and initiates proper response.
* Notifies correct law enforcement agencies and any other agency needed or requested by fire department; provides necessary follow-up; tracks all County Fire Department equipment.
* Operates radio communications equipment by answering emergency lines, gets information from caller, transfers call to correct agency and dispatches as necessary, dispatches correct fire department to emergency, relays information on run to responding personnel; provides pre-arrival instructions to callers per EMD cards/Pro QA (e.g., control of bleeding, CPR, clearing airway passages, Heimlich maneuver, and the proper positioning of victims of shock, etc.).
* Attends court hearings and offers testimony as needed.
* Meets all job safety requirements and all applicable PERRP safety standards that pertain to the essential functions of the position and all agency safety procedures.
* Remains informed of current developments and procedures pertinent to duties; may be required to attend seminars/training.
Brief Description:
Monitors and operates radio communications equipment to receive, transmit, and monitor communications of City and County Fire Departments in accordance with 911 Standard Operating Procedures.
Job Prerequisites:
Minimum Qualifications:
High school diploma or general education degree (GED); and one (1) to three (3) months related experience and/or training; or equivalent combination of education and experience.
Additional Qualifications (Agency/Dept. Qualifications):
Effective written and oral communication skills. Ability to manage fast pace, potentially stressful environment. Basic Computer Skills. Microsoft Office Programs (Excel / Word). Typing 45 WPM or faster corrected.
Application Procedure:
Submit completed application, resume and cover letter to the Licking County Human Resources Department, 20 South Second Street, 3rd Floor, Newark, Ohio 43055. Applications can be obtained in person in the Human Resources Department between 8:00 a.m. and 4:30 p.m. daily or printed from the web site at **********************
Compensation:
Pay Rate: $22.00 - $26.50 based on experience
After 48 months $29.10 per contract
BENEFITS:
* Paid Sick Leave
* Medical Insurance
* Life Insurance
* 11 Paid Holidays
* Paid Vacation Leave
* CPR Certification
* Paid on-the-job training to include Emergency Medical/ Fire/ Law Enforcement Protocols
* Flex Spending
* Longevity Pay after 5 years
* Shift Differential
* Ohio Public Employees Retirement System
About UFA:
Join the front line of public safety at the Licking County Regional Communications Center as a Fire/EMS 911 Dispatcher. In this vital role, you'll be the lifeline between the community and emergency responders, calmly and efficiently coordinating fire, medical, and rescue services during critical moments. Our dispatchers use advanced technology, quick thinking, and strong communication skills to ensure help reaches those in need fast. If you thrive under pressure, value teamwork, and are driven by a commitment to protect lives and property, this is your opportunity to make a real impact every single day.
Licking County is an Equal Opportunity Employer.
Job Type: Full Time Pay Type: Hourly
$22-26.5 hourly 60d+ ago
Public Safety Dispatcher
Steiner + Associates 4.6
Columbus, OH
Easton, named the #1 retail experience in America, is hiring! We are offering a $1,000 sign-on bonus to qualified full-time candidates.
JOB SUMMARY: Under the direction of supervision, Public Safety Dispatcher performs variety of dispatching duties for emergency and non-emergency calls; dispatches security officers to calls for service; dispatches operations and other department to call of services and operates a variety of communication equipment including radio, telephone, alarm systems, emergency notification platforms, access controls and computer systems.
CORE FUNCTION & RESPONSIBILITIES:
Oversee operations of the Communications Center including, radio traffic, dispatching officers, tracking of officer's assignments, and answering departmental phones. Responsible for monitoring the property cameras, fire alarms and burglar alarms.
Receive emergency and non-emergency call of service, dispatch units accordingly
Determine nature and location of call, determine priority of calls and dispatch units accordingly
Provide assistance, information and direction to non-emergency callers.
Maintain awareness of field units' activities within the computer aided dispatch (CAD) system; communicate with field units via radio in accordance with Federal Communications Commission (FCC) regulations and; maintain status and location of units in patrol.
Input all pertinent radio transmission into CAD system.
Communicate information, verbal and/or written instructions from fellow officers, supervisors, management, tenants and the general public. Maintain equipment control by signing out property keys and departmental radios and other equipment.
Monitor and track contractors scheduled to work throughout the property. Monitor Parking Systems and Traffic Counters throughout the property. Monitor and calmly react to emergencies and activities throughout the center.
Enforce property Code of Conduct with all patrons, customers, tenants, and employees consistently using the utmost professional courtesy. Properly enforce and follow all policies and procedures as designated in the Public Safety Officer Training Manual.
Prepare accurate and thorough security reports that document information about the incidents that occur on company property, to assist with the evaluation of safety and security of the property. Maintain a neat and orderly security filing system within the Communication Center.
COMPETENCIES
Communication Proficiency
Excellent Customer Service
Good Judgement
Objectivity
Confidentiality/Discretion
Ethical conduct
Safety Management
Professionalism
Dependable
WORK ENVIRONMENT
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. While performing the duties of this position, the employee will be exposed to outside weather conditions and may frequently walk on slippery or uneven surfaces. The noise level in the work environment is frequently loud.
TRAVEL
No travel is expected for this position.
REQUIRED EDUCATION AND EXPERIENCE
High School Diploma or equivalent
Previous security, military, law enforcement experience or 2+ years of college coursework, preferred, but not required.
Basic computer skills, including Excel and Word is preferred
Must be 21 years of age
Must possess a valid driver's license
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
EEO STATEMENT
Steiner Real Estate Services is proud to be an Equal Employment Opportunity employer that is committed to inclusion and diversity. We seek individuals from all backgrounds to join our team and encourage our employees to bring their authentic selves to work.
Steiner Real Estate Services will not tolerate discrimination and harassment of any type regarding race, color, religion, national origin, age, sex, veteran status, gender identity, sexual orientation, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
We offer competitive pay plus benefits including Medical/Dental/Vision/Life and Disability Insurance and 401k.
$22k-29k yearly est. 60d+ ago
Emergency Communication Dispatcher, Public Safety
University of Cincinnati 4.7
Cincinnati, OH
Apply now Job Title: Emergency CommunicationDispatcher, Public Safety Work Arrangement: Current UC employees must apply internally via SuccessFactors Next Lives at the University of Cincinnati Founded in 1819, the University of Cincinnati ranks among the nation's best urban public research universities. Home to more than 53,600 students, 12,000 faculty and staff, and over 360,000 living alumni, UC, a Carnegie 1 institution, combines research prowess with a physical setting The New York Times has called "the most ambitious campus design program in the country." UC's momentum has never been stronger as the anchor of the Cincinnati Innovation District, the oldest cooperative education (co-op) program in the country with students earning $94 million annually through paid experiences, an academic health system, and as a member of the Big 12 Conference. The university contributes $10.6 billion in economic impact to the city and $22.7 billion to the state of Ohio. At UC, next is all of us. Learn more at uc.edu.
UC is a mission-driven organization where we are committed to student success and positively transforming the community through scholarship and service. We thrive on innovation, making an impact, and fostering an environment where staff and faculty are key contributors to UC's success.
About the Department
Are you a highly-motivated detail-oriented multi-tasker who enjoys working with a team of people? If so, you could be a perfect fit for the Emergency CommunicationsDispatcher for the University of Cincinnati's Department of Public Safety. Under the direction of a higher level supervisor, you would operate communication equipment to dispatch personnel and equipment for Public Safety's Police Division. If you have experience operating emergency communications equipment and are interested in one of the best benefits packages in the area, please read on.
As one of the largest employers in the region, the University of Cincinnati offers a generous vacation and benefits package including tuition remission for all eligible full and part-time employees, their dependents, and spouse or domestic partner. Additional professional development opportunities are available through Communiversity along with unlimited access to E-Learning courses. A variety of retirement options are offered including an opportunity to participate in a traditional pension plan as well as optional supplemental retirement plans. Very cost-effective healthcare and dental plan options are available accompanied by health savings accounts, flexible spending accounts, and employee assistance programs. Employee discounts are offered through numerous organizations including the Campus Recreation Center, University Athletics, Cincinnati Ballet, Cincinnati Zoo, Newport Aquarium, US Bank Arena, Cincinnati Bengals, and the University Bookstore. Please visit ********************** to discover all of the benefits offered.
Job Overview
Under direct supervision from the Emergency Communication Center Manager, a higher-level Emergency CommunicationsDispatcher, supervisor, or training officer, operate communication equipment dispatching personnel and equipment.
Essential Functions
* Operate radio, telephone and computer equipment at base station. Coordinate communication operations for Law Enforcement, Facilities Management, Fire Inspectors, Fire Alarm Technicians, Parking Services, and Student Health.
* Receive and record telephone calls; receive and transmit communicationdispatching personnel and equipment to all UC campuses.
* Operate equipment and enter data/queries into the appropriate computerized system; monitor and perform all functions for RCIC/LEADS; monitor computer operations and transmit messages; monitor proprietary alarm systems, radio systems, and environmental control computer; monitor multiple screens and operate equipment simultaneously.
* Maintain radio, teletype and other required records.
* Operate with a headset or handset for radio and phone functionality
* Required to work all shifts, weekends, and holidays throughout training period. After training period, may require working rotating shifts, weekends, and holidays.
* Perform related duties based on departmental need. This job description can be changed at any time.
Required Education
High School Diploma/GED
Required Experience
Six (6) months computer or keyboarding, and at least one year extensive telephone experience is required. Must obtain Regional Crime Information Center (RCIC) certification, APCO PST 1 certification, and Priority Dispatch IAED EMD certification by end of one year probationay period.
Additional Qualifications Considered
Telephone experience within a public safety setting
Application Information
You must indicate on your resume, materials evidence of having the experience, skills, and/or education required for this title. Please document all dates of employment, description of relevant duties, and full-time/part-time status. The complete resume will be the sole criteria used by Human Resources to determine eligibility, which will be based on the minimum qualifications. Must pass background investigation, psychological assessment, and polygraph examination.
Subjects & Weights: 100% training and experience as detailed on the resume.
Are you eligible to receive Ex-Veteran Credit? You must have a DD214 stating that you received an Honorable Discharge. In order to receive the additional credit for your military service, you must do one of the following with your DD214:
1) Attach a copy of the DD214 to your application.
2) Fax a copy to our office within 3 days after the closing date. Our fax number is 556-9652.
3) Bring a copy to our office within 3 days after the closing date. We are located at the University of Cincinnati, University Hall, 51 Goodman Dr., Suite 340
FOP represented position.
Pay Grade: 7
Starting hourly rate: $28.70
Post-Probationary rate: $30.12
Physical Requirements/Work Environment
* May require working rotating shifts, weekends and holidays.
* Sitting - Continuously
* Talking - Continuously
* Hearing, listening - Continuously
Compensation and Benefits
UC offers an exceptional benefits package designed to support your well-being, financial security, and work-life balance. (UC Benefits Link) Highlights include:
Comprehensive Tuition Remission
UC provides tuition remission for you and your eligible dependents, covering tuition costs for nearly all undergraduate and graduate programs offered by the university.
Robust Retirement Plans
As a UC employee, you won't contribute to Social Security (except Medicare). Instead, you'll choose between state pension plans (OPERS, STRS) or an Alternative Retirement Plan (ARP), with UC contributing 14-18% of your salary based on position.
Real Work-Life Balance
UC prioritizes work-life balance with a generous time-off policy, including:
Vacation and sick time
11 paid holidays and additional end-of-year paid time off (Winter Season Days)
6 weeks of paid parental leave for new parents
Additional Benefits Include:
* Comprehensive health coverage (medical, dental, vision, prescription)
* Flexible spending accounts & wellness programs
* Professional development & mentorship opportunities
To learn more about why UC is a great place to work, please visit our careers page at *******************************
UC is an E-Verify employer. If hired into this position, you will be required to provide satisfactory proof of employment eligibility by providing acceptable, original forms of identification for employment verification via the Federal I-9 employment verification process. A list of acceptable documents can be seen here: ***************************************************************
Important: To apply you must create a profile and submit a complete job application through the UC applicant portal. We are unable to consider "easy apply" applications submitted via other websites. For questions about the UC recruiting process or to request accommodations with the application, please contact Human Resources at ***********.
Equal Opportunity Employer. Building a workplace where all qualified applicants will receive consideration for employment, including Individuals with Disabilities and Protected Veterans.
REQ: 100466
SF:OMJ SF:RM SF:HEJ, SF:INS SF:HERC SF:DIV SF:LJN SF:IHE
Apply now
$28.7 hourly 30d ago
Dispatcher - Air And Ground Night Shift
Medcare 4.0
Dublin, OH
Full-time Description DISPATCHER - AIR AND GROUND
Join the Journey: Become a Partner for Life
At MedFlight, we don't just hire employees - we build partnerships for life. Our partners are woven together for the same purpose and have chosen to embark on a lifelong partnership of respecting each other and the patients we serve. Encompassing the principles of
Servant
Leadership
, our partners follow the core values of Safety, Integrity, Excellence, Accountability, and Compassion in our pursuit to provide premier medical transportation services. Through our acclaimed in-house education program, our partners are given opportunities for career and personal growth with an emphasis on work/life balance. All positions are provided with industry competitive compensation and benefits.
Position: Dispatcher - Air & Ground (Communications Specialist)
Location: Dublin OH
Compensation: Starting at $20.15/hr
Schedule: Night Shift - Full-Time | Rotating 12,10 & 8 hour shifts (nights, weekends, holidays)
Shift Differentials:
Mon-Thurs, 7:00 PM - 7:00 AM ? + $2/hr
Fri-Sun, 7:00 PM - 7:00 AM ? + $3/hr
Sat-Sun, 7:00 AM - 7:00 PM ? + $2/hr
What You'll Do
As a Dispatcher - Air & Ground (Communications Specialist), you'll be critical to the success and safety of every transport- connecting patients to life-saving care. You'll:
Receive, process, and coordinate emergency and non-emergency medical transport requests for both rotor wing and ground units
Assign the most appropriate resource promptly, ensuring safety and efficiency
Track and communicate with all active transport units in real-time
Collect and maintain accurate, detailed records for all missions
Initiate and follow the Post Accident Incident Plan (PAIP) when required
Collaborate closely with aviation staff, field crews, and leadership to ensure seamless communication and top-tier service
What is Required
High school diploma or equivalent (required)
Ohio EMT certification - preferred
Emergency Medical Dispatcher (IAED EMD) certification - preferred or within 3 years of hire
Certified Flight Communicator (CFC) certification - required within 1 year of hire
Minimum 2 years of experience in EMS, law enforcement, critical care, or air medical dispatching preferred
Strong multitasking and communication skills - especially under pressure
Proficiency in Computer-Aided Dispatch (CAD), radio systems, and communication platforms
Working knowledge of medical terminology
Exceptional organizational, negotiation, and computer skills
Ability to stay alert and focused in high-stress, fast-paced environments
Must be able to wear a telephone headset for extended periods
Why MedFlight?
· Competitive pay & comprehensive benefits
· Career growth opportunities
· A team-oriented culture that values safety, integrity, and compassion
· The opportunity to make a real impact - every shift, every call, every life
Join our journey - be the calm voice behind every life-saving mission.
Apply today and become a Partner for Life.
MedFlight and MedCare provide equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
The information provided in this description has been designed to indicate the general nature and level of work performed by incumbents within this job.
It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications and working conditions required of employees assigned to this job.
Management has sole discretion to add or modify duties of the job and to designate other functions as essential at any time.
This job description is not an employment agreement or contract.
Salary Description 20.15/hr
$20.2 hourly 6d ago
Communications Technician/911 Dispatcher - Jan 2026 Exam
City of Dublin, Oh 3.4
Dublin, OH
Class Concept Are you looking to make a difference every day, with each call that you answer? Apply now to be part of our 911 emergency communications team that assists in saving lives, protecting property and serving the public in their time of need. The City of Dublin is accepting applications for an exciting and fulfilling career in emergency communications. To learn more about our center, click on this Recruitment Video.
Completion of a written examination is required. You can schedule to take the exam in person at one of NTN's testing locations or you can schedule to take the exam online at your convenience. Your NTN exam score will be valid for one year.
This posting is intended for candidates who are not currently employed as 911 dispatchers and who do not have prior experience in the field. Lateral candidates who are currently working as a 911 Dispatcher should apply to the separate LATERAL posting that does not require the written exam. This posting is available at ****************************** Emergency Communications/dispatching experience outside of the state of Ohio is accepted for the lateral posting.
The instructions to complete the NTN written exam:
1. Applicants can register for the exam at ******************************* You may call National Testing Network (NTN) at ************** with any questions regarding scheduling your exam. Please select the Emergency Communications exam in the state of Ohio.
2. Be sure to select the City of Dublin as an agency to send your scores.
3. After you have completed the exam, the City of Dublin will receive your scores and passing candidates will be notified via email to self schedule their in-person interview.
Please note the dates below for the rest of the mandatory steps in the recruitment process.
Deadline to take the exam: February 8, 2026
All correspondence regarding the hiring process will be sent to the email address submitted with the application. Therefore, it is imperative that your email address is correct with no errors.
Important dates to be aware of:
Application and NTN testing window: January 12 - February 8
Panel Interviews: February 17-20
Backgrounds checks: February 23 - March 13
Final Chief Interviews: March 17-18
Conditional Offers: March 19
Projected start date: April 28
The Northwest Regional Emergency Communications Center (NRECC) is the primary public safety dispatch center for the City of Dublin, City of Hilliard, City of Upper Arlington (police and fire), City of Worthington (police and fire), Washington Township, and Norwich Township. Located inside the Dublin Justice Center, NRECC was formed in October 2013 when Dublin began providing dispatching services for Norwich Township Fire and became the primary 9-1-1 answering point for all of Hilliard. Dispatching for Hilliard Police started in January of 2014. Upper Arlington fire joined in October 2017 and Upper Arlington Police in January 2018. City of Worthington Police and Fire joined in 2020.
The nature of this work requires that candidates work irregular hours which include nights, weekends, and holidays. Assignment of shifts is based upon seniority.
First Shift: 6:45 a.m. to 2:45 p.m.
Second Shift: 2:45 p.m. to 10:45 p.m.
Third Shift: 10:45 p.m. to 6:45 a.m.
Primary Focus: This position communicates with safety, other City personnel, and partnering agencies that fall under the Northwest Regional Emergency Communications Center (NRECC). Work involves receiving, prioritizing, transmitting, and recording data, communications, resources, and requests for assistance.
The incumbent must model the following established core values: Integrity, Respect, Communication, Teamwork, Accountability, Positive Attitude, Dedication to Service, Professionalism, and Commitment.
Given the nature of this classification's duties/responsibilities, it has been designated as Non-Exempt under the governing Fair Labor Standards Act regulations and, therefore, is entitled to formal overtime compensation and/or formal compensatory time.
Supervisory Responsibilities: None
The City of Dublin offers advanced step placement for those with prior dispatching experience:
2026 Wage Structure:
Step 1 - $63,267.06
Step 2 - $66,825.83
Step 3 - $70,384.62
Step 4 - $73,943.37
Step 5 - $77,897.55
Step 6 - $81,851.75
Working at the City of Dublin is more than just a job - Join the City of Dublin today! In addition to a competitive pay plan, the City offers a comprehensive benefits program for our permanent full-time employees that includes, but is not limited to, the following:
* Opportunity to earn premium-free medical, dental, and vision benefits
* Employer-provided contributions to Health Savings or Health Reimbursement Account ($1875/year for single coverage, $3750/year for family coverage)
* Healthy By Choice Wellness Program
* Employer-provided Life Insurance
* Vacation, Sick, and Personal Leave
* Longevity Pay after just four years
* Tuition Reimbursement
* Employee Assistance Program and Peer Support Program
* Dublin Community Recreation Center Membership (Employee and their spouse)
* Deferred Compensation (optional retirement program)
* Ohio Public Employees Retirement (14% employer matching program
Examples of Duties
Operate a multi-channel radio system to dispatch requests for assistance and resources for law enforcement, fire, medical, and other emergency requests. Coordinate backup support when needed.
Operate a multi-line phone system to process incoming 9-1-1, text-to-9-1-1, TDD (Telecommunications Device for the Deaf), and non-emergency calls, record, and dispatch the appropriate resources to the emergency or concern.
Operate a sophisticated workstation comprised of multiple monitors with various mapping, video feeds, computer-aided-dispatch (CAD), Emergency Medical Dispatch (EMD) guide cards, and various other computer-aided resources to collect, verify locations of emergencies, evaluate, process, prioritize, track units, and collate incident information with limited supervision.
Utilize accepted techniques and protocols to obtain the necessary information to identify the specific type and priority level of emergency. Maintains communication with callers and responders during life-threatening emergencies or volatile situations by providing guidance and life-saving pre-arrival medical instructions.
Performs queries and entries into the computerized state system, LEADS, and national system, NCIC, to assist in locating persons and property and ensuring officer safety.
Utilization of the Dublin Emergency Warning Systems and Dublin Emergency Calling System to notify the public of emergencies such as severe weather, hazardous material incidents, and other public emergencies.
Coordinate with other dispatch organizations to determine and communicate the status of resources for requests for assistance.
Other duties as assigned.
Typical Qualifications
Minimum Qualifications:
Possession of a High School Diploma or GED and some experience as a Communications Technician with computer-aided dispatch (CAD) automated information preferred, or any equivalent combination of education and experience.
Must be at least 18 years of age at the time of application.
Must be a United States Citizen or United States Permanent Resident.
Physical Requirements:
Ability to communicate clearly and effectively under highly stressful conditions, listen attentively to radio transmissions for long periods, and attend to information requests from numerous parties.
Ability to transmit information verbally clearly, concisely, and accurately.
Ability to respond to emergency calls appropriately, effectively, efficiently, and calmly.
Necessary Special Requirements:
Ability to acquire and maintain LEADS and NCIC certification.
Possession of a valid driver's license.
Must establish and maintain a primary place of residence within a County within which the Division of Police has jurisdiction or a county contiguous with such County of jurisdiction. (List includes Franklin, Delaware, Union, Morrow, Marion, Hardin, Logan, Champaign, Madison, Pickaway, Fairfield, Licking, and Knox Counties.)
Other Requirements:
Successful completion of all phases of the selection process before appointment (Psychological evaluation, polygraph examination and medical evaluation)
Successful completion of the communications technician training program.
Regular attendance, as governed by and in accordance with applicable rules, regulations, procedures, and laws, is regarded as an essential requirement of this classification.
Compliance with training directives established by supervisory/managerial personnel.
Adherence to all applicable Federal and State safety laws, rules, regulations, and City safety policies/procedures.
Core Competencies
Composure: Is cool under pressure, can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; is a settling influence in a crisis. Is professional even when frustrated.
Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. Can switch tasks based on priority.
Patience: Tolerant of people and processes; listens and checks before acting; tries to understand the people and the data before making judgments and acting; sensitive to due process and proper pacing; follows established process.
Problem-Solving: Uses logic and methods to solve complex problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answers.
Priority Setting: Spends their time and the time of others on what's necessary; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks; creates focus.
Technical Learning: Picks up on technical things quickly; can learn new skills and knowledge; is good at learning new industry, company, product, or technical knowledge.
Timely Decision Making: Makes decisions promptly, sometimes with incomplete information and under tight deadlines and pressure; able to make a quick decision.
THE CITY OF DUBLIN IS AN EQUAL OPPORTUNITY EMPLOYER
Drug-Free Workplace
The City of Dublin is a drug-free workplace (AO 2.35) which prohibits the use of controlled substances including marijuana. As permitted by law and in accordance with City Policy, new hires must pass a pre-employment drug test before appointment to any City position. Please note, this position may be subject to additional restrictions pursuant to Administrative Orders 2.38, or as outlined in the posting.
EEO Statement
The City of Dublin is committed to establishing and maintaining an inclusive and equitable community. We work to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. We actively celebrate colleagues' differences, support them through their careers with us, and prohibit discrimination and harassment. We strive to ensure equitable access to resources and opportunities that allow individuals and groups to feel safe, respected, motivated, and valued. Creating a culture of equity and belonging helps to ensure we meet the needs of all residents, visitors, and City of Dublin employees.
It is the City of Dublin's goal to provide a medical benefits plan that promotes wellness and prevention and encourages employees to be partners in their healthcare coverage. The City of Dublin provides Medical, Dental, Vision, and Prescription benefits through an innovative health management program called Healthy by Choice (HBC). HBC is a consumer driven health care plan that includes a high deductible insurance plan and a health savings account (HSA), or a health reimbursement account (HRA) for certain individuals. Employees enrolled in the City of Dublin's medical plan will receive a contribution from the City into their HSA or HRA account based upon their respective coverage level. All employees who elect coverage through the City's medical benefits plan will be charged a medical premium, however, employees and covered spouses will have the opportunity to participate in the HBC program to waive all or partial medical premiums associated with coverage under the City's medical plan.
Additional benefits include a free Recreation Center membership which is subject to tax withholding, tuition reimbursement, longevity pay, life insurance, and an EAP program. Paid time off is offered in the form of sick leave, vacation, and personal time.
01
Are you at least 18 years old?
* Yes
* No
02
Do you possess a High School Diploma or GED equivalent?
* Yes
* No
03
Do you possess a valid driver's license?
* Yes
* No
04
The Emergency Communications written exam with the National Testing Network is a requirement of this recruitment process. Please select the answer that best reflects your exam status:
* I have completed the written exam with NTN and have selected the City of Dublin to receive my scores.
* I have not completed the written exam with NTN but will complete the exam by February 8, 2026. I will select the City of Dublin to receive my completed scores.
Required Question
Employer City of Dublin
Address 5555 Perimeter Drive
Dublin, Ohio, 43017
Phone ************
Website ****************************
$25k-30k yearly est. 5d ago
Dispatcher - Air And Ground Night Shift
Medflight 3.7
Dublin, OH
Full-time Description DISPATCHER - AIR AND GROUND
Join the Journey: Become a Partner for Life At MedFlight, we don't just hire employees - we build partnerships for life. Our partners are woven together for the same purpose and have chosen to embark on a lifelong partnership of respecting each other and the patients we serve. Encompassing the principles of
Servant
Leadership
, our partners follow the core values of Safety, Integrity, Excellence, Accountability, and Compassion in our pursuit to provide premier medical transportation services. Through our acclaimed in-house education program, our partners are given opportunities for career and personal growth with an emphasis on work/life balance. All positions are provided with industry competitive compensation and benefits.
Position: Dispatcher - Air & Ground (Communications Specialist)
Location: Dublin OH
Compensation: Starting at $20.15/hr
Schedule: Night Shift - Full-Time | Rotating 12,10 & 8 hour shifts (nights, weekends, holidays)
Shift Differentials:
Mon-Thurs, 7:00 PM - 7:00 AM + $2/hr
Fri-Sun, 7:00 PM - 7:00 AM + $3/hr
Sat-Sun, 7:00 AM - 7:00 PM + $2/hr
What You'll Do
As a Dispatcher - Air & Ground (Communications Specialist), you'll be critical to the success and safety of every transport- connecting patients to life-saving care. You'll:
Receive, process, and coordinate emergency and non-emergency medical transport requests for both rotor wing and ground units
Assign the most appropriate resource promptly, ensuring safety and efficiency
Track and communicate with all active transport units in real-time
Collect and maintain accurate, detailed records for all missions
Initiate and follow the Post Accident Incident Plan (PAIP) when required
Collaborate closely with aviation staff, field crews, and leadership to ensure seamless communication and top-tier service
What is Required
High school diploma or equivalent (required)
Ohio EMT certification - preferred
Emergency Medical Dispatcher (IAED EMD) certification - preferred or within 3 years of hire
Certified Flight Communicator (CFC) certification - required within 1 year of hire
Minimum 2 years of experience in EMS, law enforcement, critical care, or air medical dispatching preferred
Strong multitasking and communication skills - especially under pressure
Proficiency in Computer-Aided Dispatch (CAD), radio systems, and communication platforms
Working knowledge of medical terminology
Exceptional organizational, negotiation, and computer skills
Ability to stay alert and focused in high-stress, fast-paced environments
Must be able to wear a telephone headset for extended periods
Why MedFlight?
Competitive pay & comprehensive benefits
Career growth opportunities
A team-oriented culture that values safety, integrity, and compassion
The opportunity to make a real impact - every shift, every call, every life
Join our journey - be the calm voice behind every life-saving mission.
Apply today and become a Partner for Life.
MedFlight and MedCare provide equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
The information provided in this description has been designed to indicate the general nature and level of work performed by incumbents within this job.
It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications and working conditions required of employees assigned to this job.
Management has sole discretion to add or modify duties of the job and to designate other functions as essential at any time.
This job description is not an employment agreement or contract.
Salary Description $20.15 hourly
$20.2 hourly 55d ago
FULL-TIME POLICE & FIRE DISPATCH
City of MacEdonia
Macedonia, OH
Job Description
CITY OF MACEDONIA, OHIO CIVIL SERVICE COMPETITIVE EXAMINATION FULL-TIME POLICE & FIRE DISPATCH Accrued time transfers for laterals with Police & Fire dispatch experience
PLEASE READ CAREFULLY Applications Available:
Macedonia City Center, 9691 Valley View Road & City's website:
*******************************************************
MUST SUBMIT COMPLETED, NOTARIZED CIVIL SERVICE APPLICATION (not the general employment application)
Open Period for Accepting Applications:
Completed, notarized applications accepted via e-mail, mail, or hand-delivery no sooner than Monday, January 5, 2026
through Wednesday, February 4, 2026. No application or scores will be accepted after 3:00pm on February 4, 2026.
Falsification of any part of an application will result in immediate disqualification. Completed applications,
whether e-mailed, mailed, or hand-delivered by applicant or applicant's representative must be received not later
than 3:00pm, on Wednesday, February 4, 2026. E-mail applications to ***********************
Duties: Operating radio, answering and transmitting emergency (911) and non-emergency calls for Macedonia and
several other communities for police, fire and rescue calls and computer data entry (CAD). Applicants must be
willing to work shifts, weekends and holidays. (Shift differential: 3pm -11pm = $1.00; 11pm-7am=$1.50)
Salary Range: subject to collective bargaining agreement (contract in negotiations), currently $24.57-$30.57/hour, depending on prior
comparable police & fire dispatch experience. Other benefits: hospitalization, dental & vision insurance,
prescription coverage, 80 hours of vacation time after one year, 15 sick days per year, 14 holidays per year,
uniform allowance. Accrued time may be transferred.
Written Exam: Wednesday, February 18, 2026 at 6:30pm, Macedonia City Center, Fire Department Training Room, lower level, 9691 Valley View Road, Macedonia, OH 44056. Use main entrance and take elevator down to lower level. Photo ID required.
Additional Credit with passing grade of 70%: Five (5) points for a minimum of one-year police & fire dispatching
experience; five (5) points for military service (must provide DD 214 stating honorable discharge on or before date
of written exam to receive credit).
Final review and certification of the eligibility list is at the sole discretion of the Macedonia Civil Service
Commission.
Eligible candidate(s) are required to take and pass psychological & polygraph tests. Other tests include
drug screening (periodic drug screening during employment required), background check, and personal interview
with the appointing authority. Eligible candidate(s) required to be a non-smoker and remain a non-smoker for
duration of employment.
By order of the Macedonia Civil Service Commission, Mike Hawkins, Chairman / Equal Opportunity Employer
Questions, please call ************
$24.6-30.6 hourly Easy Apply 20d ago
Senior Dispatcher
Logan A/C & Heat Services 3.8
Dayton, OH
Dispatcher - On-site
Logan A/C & Heat Services
57 reviews
Dayton, OH 45377
Logan A/C & Heat Services in Dayton, OH is looking to hire a full-time Dispatcher to schedule fast, friendly service to our customers. Do you enjoy helping others? Are you looking for work-life balance and a supportive, growth-oriented environment?
We offer benefits, including medical, dental, vision, health savings account, short-term disability, long-term disability, paid time off, paid holidays, a 401(k) with company match, profit sharing, and continuous opportunities for growth.
WHO IS LOGAN A/C & HEAT SERVICES?
Logan A/C & Heat Services is the #1 residential Trane dealer in Ohio & a Mitsubishi Electric Diamond Contractor ELITE. For over 50 years, homeowners throughout Columbus, Dayton and Cincinnati, Ohio, have trusted Logan A/C and Heat Services as their heating and air conditioning company of choice. As the local source for expertise involving your HVAC system, you can rely on us when you want to make sure your home will be kept as comfortable as possible all year long. Whether you need expert help with your air conditioner, furnace, heat pump, ductwork, or anything else related to your climate control system, we are the residential HVAC company you can depend on for fast and friendly service.
Essential Duties & Responsibilities:
Follows a set soft-scheduling process by scheduling all service repairs
Assists technicians via phone and email to support job completion and scheduling needs
Schedule follow-up and return visits for technicians as needed
Supports the Service Team in achieving monthly revenue and performance goals
Aim to exceed Schedule & Dispatch monthly goals in calls & opportunities ran
Provides assistance to CSR's on scheduling calls and service-related questions
Review service schedule for all markets periodically throughout the day to ensure the right opportunities / calls are on the appropriate technician for all markets
Helps maintain the emergency service technician on-call schedule - ensuring greylines are up-to-date and visible
Follows up daily on open repair and IAQ estimates left behind by technicians to help drive service revenue and customer engagement
Assists with resolving customer issues by collaborating with service management on quick & correct course of action
Contact customers for late arrival on unmanaged jobs to provide timely updates and manage customer expectations
Reschedules appointments as needed when emergency situations arise to maintain service quality and customer satisfaction
Responds promptly and professionally across company texting platforms including Service Titan Chat, ProBook Chat, and Podium
Reaches out to schedule and follow up on held parts with a set cadence, documenting attempts visibly and utilizing multiple communication methods like calling, texting, email etc.
Collaborate with multiple departments to coordinate service visits for issues, follow up on customer concerns, and ensure parts availability aligns with scheduling.
Review Next Day, Parts Not Ready report in a timely manner, following up with Logistics and communicating with the customer if the appointment needs to be adjusted.
Performs all other duties as assigned
Competencies:
Empathy & Customer-Centered Thinking (People First) - Actively listens to customers and teammates, demonstrating care, compassion, and understanding. Prioritizes the customer experience by ensuring clear, respectful communication and fostering trust in every interaction.
Adaptability & Problem Solving (Agile) - Thrives in a fast-paced environment by staying flexible and embracing change. Responds to shifting priorities with creative, forward-thinking solutions and remains calm under pressure.
Accountability & Initiative (Radical Ownership) - Takes full responsibility for outcomes, both successes and challenges. Proactively identifies and addresses issues, follows through on commitments.
Collaborative Communication & Support (Teamwork) - Builds strong relationships across departments by communicating openly, sharing knowledge, and offering help. Approaches every challenge with a team-first mindset, contributing to collective success.
Operational Excellence & Continuous Improvement (Excellence) - Maintains high standards in every aspect of work. Pays attention to detail, follows best practices, and continuously looks for ways to improve processes, performance, and customer experience.
Experience and Requirements:
2 - 3years of experience in a dispatch, scheduling, or customer service support role.
Knowledge of the HVAC industry
(Preferred)
Experienced in personal computer-based applications, including but not limited to Microsoft Office applications (Word, Excel, Powerpoint, Outlook, Visio, OneNote)
Working knowledge of iPads and smartphones
Excellent written and oral communication skills
Strong organizational skills
Ability to work proactively and independently with limited direction
Ability to organize and prioritize daily tasks and projects
Able to work overtime and weekend hours on an occasional basis
Participate in any LSI training and development as directed by management
Our PARTE Values:
P - People First - We believe every person matters. We lead with respect, compassion, and care- for our team, our customers, and our communities- because people are the heart of everything we do.
A - Agile - We are responsive and embrace change with courage and creativity, with speed, purpose, flexibility, and forward thinking; we turn challenges into opportunities.
R - Radical Ownership - We rise to every challenge by taking full responsibility for our actions, decisions, and outcomes. We don't just point to problems-we become the solution.
T - Teamwork - We lift each other up and win as one. Through trust, collaboration and open communication, we achieve more- delivering the best for our customers, our company and each other.
E - Excellence - Good enough is never enough. We strive for greatness in everything we do, fueled by passion and a commitment to exceed expectations every step of the way.
We look forward to speaking with you about our career opportunities at Logan Services!
Logan Services Inc. offers
Equal
Employment Opportunity to all applicants.
$27k-35k yearly est. Auto-Apply 12d ago
Dispatcher II, Public Safety Dispatch Center, Full-time, Second Shift
Uc Health 4.6
Cincinnati, OH
Dispatcher II, Second Shift, Public Safety Dispatch Center UC Health is hiring a full-time Dispatcher II for the Public Safety Dispatch Center department. This is a second shift position with UC Health, LLC. The Dispatcher II will support Public Safety Dispatch Center delivering high-quality care to patients based on assessed needs, established standards of care and according to policy and procedures.
About UC Health, LLC
UC Health is an integrated academic health system serving Greater Cincinnati and Northern Kentucky. In partnership with the University of Cincinnati, UC Health combines clinical expertise and compassion with research and teaching-a combination that provides patients with options for even the most complex situations. Members of UC Health include: UC Medical Center, West Chester Hospital, Daniel Drake Center for Post-Acute Care, Bridgeway Pointe Assisted Living, University of Cincinnati Physicians and UC Health Ambulatory Services (with more than 900 board-certified clinicians and surgeons), Lindner Center of HOPE and several specialized institutes including: UC Gardner Neuroscience Institute and the University of Cincinnati Cancer Center. Many UC Health locations have received national recognition for outstanding quality and patient satisfaction. Learn more at uchealth.com.
UC Health is committed to providing an inclusive, equitable and diverse place of employment.
Responsibilities
Public Safety Dispatchers must determine the nature and location of calls requesting public safety, fire, medical, or other emergency and non-emergency services, then use computer aided dispatch software (CAD) to dispatch, track and monitor appropriate response for service. Receives and screens telephone calls, radio calls, collects information regarding crime or emergency in progress to relay to safety force personnel; and documents critical information to maintain the location and status of Public Safety units in the field.
Public Safety Dispatchers must have extensive knowledge of public safety operations at each campus served by UC Health Department of Public Safety (DPS), including physical locations, DPS policies and procedures, and facility operations.
Dispatchers must exercise reasonable independent judgment to determine priorities for service response in accordance with established procedures and protocols; coordinate on site activities of safety forces to ensure efficient and effective support services; and notifies and coordinates response with outside agencies as needed, ex: police and fire units, Disaster Management personnel, hospital management and other first responders. Enters, updates, and retrieves information for a variety of different sources, including officers working in the field.
Must operate a variety of communications equipment including multiple channel radio consoles, telephone and computer systems. Monitors various alarm systems and closed circuit cameras at multiple UC Health facilities. Is responsible for monitoring access control systems and building maintenance programs, as well as relaying weather related problems to appropriate personnel.
May work evenings, nights, weekends and holidays to maintain 24-hour, seven day a week coverage of the dispatch function.
Qualifications
Minimum Required: High School Diploma or GED.
Preferred: Associate's Degree.
APCO Basic Telecommunicator certification is required within one year of hire.
Minimum Required: 3 - 5 Years equivalent experience.
Preferred: 6 - 10 Years equivalent experience.
At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.
As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors.
UC Health is committed to providing an inclusive, equitable, and diverse place of employment.
Join our team to BE UC Health. Be Extraordinary. Be Supported. Be Hope. Apply Today!
$24k-28k yearly est. Auto-Apply 60d+ ago
Telecommunications - Police Dispatcher - Springfield Regional Medical Center
Bon Secours Mercy Health 4.8
Springfield, OH
Thank you for considering a career at Mercy Health!
Scheduled Weekly Hours:
0.01
Work Shift:
Days/Nights (United States of America)
PRN - Nights
**Min 3 shifts in 6 week period required, but there is opportunity to work Part and Full Time Hours***
Summary
Under general supervision, perform duties related to the operation of the protective services dispatch center involving incoming communication for emergency and non-emergency assistance; simultaneously operating a multi-channeled radio system, while maintaining computer-aided dispatch systems and other computer systems. Answers multi-line telephone equipment monitor several alarm systems, responsible for dispatch of medical staff on all codes, and provides excellent customer service to anyone in need of services; and performs other duties as required. The Telephone/Dispatch Operator is responsible for the operation of the telephone switchboard to relay incoming, outgoing, and transfer calls, overhead paging, and other duties as assigned according to the established Hospital and Department policies.
Essential Functions
Responsible for receiving coordinating and disseminating critical information from various sources including emergency and non-emergency calls for service.
Maintains radio contact with mobile/field units to monitor response progress and any needed support. Maintains communication with assigned units.
Determine nature and location of emergency prioritize, dispatch emergency personal and/or implement emergency procedures as needed and in accordance with established procedure
Operates a variety of communications equipment and monitors security systems including CCTV, Access Control, fire alarm, building automation and control and burglar and panic alarms; responds appropriately and in accordance with established procedure.
Acknowledges alarm received and dispatches appropriate personnel for issue at hand.
Be familiar with emergency procedures
This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job related duties as required by their supervisor, subject to reasonable accommodation.
Required Minimum Education:
High school Diploma/GED
Minimum Years and Type of Experience:
2 or more years in telephone operations/dispatch
Other Knowledge, Skills and Abilities Required:
Customer services computer skills excel Microsoft word
Mercy Health is an equal opportunity employer.
As a Mercy Health associate, you're part of a Misson that matters. We support your well-being - personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.
What we offer
• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support
Benefits may vary based on the market and employment status.
Department:
Telecommunications - Springfield
It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, a
ll applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for
Mercy Health- Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia,
which are Affirmative Action and Equal Opportunity Employer, please email *********************. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at *********************.
$21k-30k yearly est. 60d+ ago
Dispatcher, Life Science
Us Pack Services LLC
Akron, OH
Job DescriptionUSPack is a leading logistics provider custom built for the evolving needs of businesses in today's same-day delivery world. At USPack our focus every day is to help brands and businesses win in the delivery economy. That's why we keep our finger on the pulse of the latest trends and developments that impact our business and our customers' businesses. That's how we stay ahead. That's how we help our customers win. Find out more at: **************** At USPack, we know our people set us apart. And that's why we do everything we can to invest in them and help them grow every day.We don't put people in jobs, we work with them to develop long-term career paths that are rewarding, challenging, and fulfilling. We've built an inclusive culture where everyone has a voice and a sense of belonging. We value input, we demand collaboration, and we recognize performance. We work together, we play together, and we succeed together! Get on the path to a successful career that delivers more! USPack's Benefits for Full Time positions include: • 401(K) • Health Insurance • Disability/Life Insurance • Paid Time Off (PTO) • Paid Holidays
USPack's Benefits for Part Time positions include: • 401(K) • Paid Sick Time
The Dispatcher, (LS Tower) serves as a key liaison between customers, Independent Contractors (ICs), and internal departments, with a focus on ensuring exceptional service and supporting operational needs for Healthcare and Life Science clients. This position is responsible for handling inbound communications, processing delivery orders, assisting contractors, monitoring shipment activity, and maintaining documentation compliance in alignment with company standards. The role requires strong attention to detail, the ability to manage multiple priorities in a fast-paced environment, and proactive problem-solving skills to support the timely delivery of critical shipments
To perform this job successfully, an individual must be able to perform the following essential duties satisfactorily; other duties may be assigned. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential Job Duties and Responsibilities - Customer and Contractor Support:
Answer inbound calls from customers and Independent Contractors, ensuring accurate entry of information into company systems.
Assist Independent Contractors with route completion issues, escalations, and general operational support needs.
Build positive relationships with customers and contractors to strengthen service satisfaction and retention.
Essential Job Duties and Responsibilities - Order Management and Dispatch Coordination:
Process routed, on-demand, and special delivery orders in accordance with established standards and procedures.
Evaluate feasibility of order fulfillment based on service requirements, customer needs, and operational constraints.
Assign and dispatch deliveries, update dispatch boards, and monitor time-sensitive shipments to ensure service commitments are met.
Essential Job Duties and Responsibilities - Administrative and Operational Support:
Review and manage required documentation to ensure adherence to Client Operating Procedures (COPs) and Standard Operating Procedures (SOPs).
Maintain and log Proof of Delivery (POD) documentation within required timeframes.
Track shipments via GPS and proactively resolve delays or service interruptions.
Conduct post-flight and trace investigations as needed to support continuous service improvement.
Generate daily reports summarizing transportation issues and proposed corrective actions.
Essential Job Duties and Responsibilities - Compliance, Documentation, and Reporting:
Manage incoming emails, electronic filing, and system data related to customer and contractor records.
Monitor external factors (e.g., weather events, civil unrest) that could impact operations and escalate to leadership when necessary.
Knowledge/Skills/Abilities Requirements:
Strong communication skills, both written and verbal, across all organizational levels.
Exceptional attention to detail and accuracy in data entry and recordkeeping.
Ability to prioritize tasks and work effectively in a high-volume, fast-paced environment.
Strong critical thinking and problem-solving abilities.
Ability to work independently as well as collaboratively within a team environment.
Proficiency with Microsoft Office Suite (Excel, Word) and CRM/database systems.
Ability to handle multiple priorities and meet deadlines under pressure.
Bilingual (English-Spanish) preferred.
Education/Experience/Certificates/Licenses Requirements:
High school diploma required; Associate's Degree preferred.
Minimum of 2-3 years' experience in customer service, call center operations, logistics, or administrative support roles.
Experience in pharmaceutical delivery, clinical trials, aviation transport, or logistics preferred.
Knowledge of aviation or airline networks is a plus.
Shift Days: Tuesday through Saturday OR Sunday through ThursdayShift Hours: 2nd Shift Available (
Available to work extra hours, weekends, and holidays preferred
.) Payrate: Up to $22 per hour
At USPack, our values are at the heart of everything we do, every day. They're living breathing reminders of who we are, what we do and how we should treat those around us. They guide our actions, our interactions, and our decisions. They are what drive us. We are: Driven by integrity - We're driven by honesty, transparency, and trust. We know that actions speak louder than words. We hold ourselves to higher ethical standards that help build credibility and follow through on commitments. We believe that integrity isn't just a value, it's the compass that steers us toward success.
Driven by a passion for service - We're driven by doing more, by empowering others to succeed. We're proactive problem solvers. We live for a challenge and we love to help. We go above and beyond. For us, service is more than a mindset, it's a way of life. It's our passion.
Driven by collaboration - We're driven by common goals, common understanding and uncommon communication. We start on the same page and work side-by-side, building momentum and measurable progress at every step along a shared path to success. Driven by accountability - We're driven by a fierce sense of responsibility. We know the buck stops with us and we take that seriously. We hold ourselves accountable to our clients, to our environment and to each other. We don't just say it, we show it. We make it happen and we measure it. Driven by innovation - We're driven by what's now and what's next. For us it's about never settling for the status quo. It's about staying one step ahead and embracing change. It's about pushing forward through shared ideas, new approaches, and new solutions to achieve things never thought possible. If you'd like to join the USPack Services Team, fill out our online application, or reach out to our Recruiting Team for current job opportunities at: **************************
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$22 hourly Easy Apply 2d ago
Dispatcher Public Safety
Akron Children's Hospital 4.8
Akron, OH
Full-Time: 40 Hours Per Week Variable Shifts: 12-Hour Shift 7am - 7pm or 7pm - 7am Onsite: Akron Main Provides essential dispatchcommunications. Responsible for maintaining effective and efficient communications between the dispatch center, officers, other department personnel, outside emergency and law enforcement agencies, and the public. The Public Safety Dispatcher also plays a vital role in records maintenance. Upholds the mission, vision, values and customer service standards of Children's Hospital Medical Center of Akron (CHMCA).
Responsibilities:
1. Performs duties related to policedispatcher.
2. Operates computers and standard office equipment including commonly used computer software programs.
3. Must have the ability to: Work under pressure. Communicate effectively with angry, emotional and excited persons via telephone. Remain calm under high pressure, critical and extremely busy circumstances. Maintain confidentiality or records and information. Effectively multitask by listening, talking, and typing at the same time.
4. Monitors cameras and alarms.
5. Performs all other duties and responsibilities as assigned or directed by the Public Safety Dispatch Supervisor or Command Staff.
Other information:
Technical Expertise
1. Experience operating Computer Aided Dispatch equipment (CAD) by entering call information and dispatching assigned units to emergency and non-emergency situations.
2. Experience recording and maintains patrol line-ups to correctly reflect patrol personnel on duty and corresponding assigned sectors.
3. Must be able to effectively communicate - written and verbal
4. Track multiple pieces of information at one time and conduct follow-up as necessary.
5. Must be able to act and react to emergency and/or threatening situations in a manner consistent with the law, policies and procedures.
Education and Experience
1. Must be 18 years of age or older at time of hire.
2. High School Diploma or equivalent.
a. Possess one or more 9-1-1 Dispatcher Certifications, including, but not limited to National Emergency Communication Institute (NECI), Association of Public-Safety Communications Officials (APCO), Powerphone Law Enforcement Dispatch Certification, or Cuyahoga Community College Emergency Dispatcher Certificate. In lieu of a dispatch certification, candidate must have a minimum of two years of police/fire/ems dispatch experience. Candidate must obtain a dispatch certification within 90 days of hire.
3. Must be able to obtain LEADS operator certification within 60 days of hire and maintain certification throughout employment.
4. Successfully complete a thorough background investigation.
5. Demonstrate psychological fitness evaluated by a Psychologist designated by the Department of Public Safety Director and Chief.
Full Time
FTE: 1.000000
Status: Onsite
$23k-27k yearly est. 60d+ ago
Dispatchers
Civil Service Application
North Canton, OH
Position Title: Experienced Emergency Dispatcher Status: Full-time
Classification: Non-Exempt
Reports to: Police and/or Fire Chiefs/Director of Administration/Deputy Director of Administration
This position involves the basic functions of Emergency Dispatch, focusing on the immediate information needs of the police and fire departments during daily operations and emergencies. North Canton Dispatch is committed to providing 24-hour telephone service for public information and routine/emergency assistance. Dispatch facilitates continuous communication with police/fire department members in the field via two-way radio capability.
Essential Duties and Responsibilities:
Handle incoming and transmitted communications.
Document field activities, inquire and enter information into databases, and monitor video surveillance.
Update the status and locations of field members.
Notify supervisors of emergency activities.
Follow established procedures for various scenarios.
Receive and efficiently handle all communications, including 9-1-1 calls, distinguishing between emergency and non-emergency situations, as well as TDD/TTY equipment, radio communications, and other electronic sources.
Maintain professional and efficient radio communications, adhering to FCC procedures.
Address violations promptly.
Document relevant information on calls for service or self-initiated activities, ensuring the safety of both members and citizens.
Treat confidential information with utmost discretion, releasing it in accordance with the Protected Information Policy.
Proficiency in obtaining accurate information, classifying, and prioritizing requests, and relaying critical information.
Follow radio communication protocols to ensure professional and effective transmissions.
Other Duties
Receive and manage all incoming emergency and non-emergency calls for the Police and Fire Department.
Dispatch appropriate responders based on the nature and urgency of the calls.
Handle inquiries from walk-in traffic at the Dispatch window at all hours.
Address emergencies and assist with various requests, including directions, bicycle licenses, and general information.
Answer radio transmissions from Police Officers (North Canton & Walsh U PD), Fire Department, North Canton City Schools & St Paul's Emergency Radio, and Street Department/Utilities Channel.
Monitor and respond to City Lift Alarms.
Maintain address updates for residences and businesses.
Update callout information, handle vacation/house check information, and manage fire permits.
Enter all citations, written warnings, and arrests into the system.
Process paperwork for court, gather records for subpoenas, and ensure officers receive subpoenas.
Enter warrants, protection orders, stolen articles, missing persons, Amber Alerts, and immobilizations into the Law Enforcement Automated Data System (Leads).
Process and record expungements.
Send accident reports to the state and monthly domestic violence reports through OHLEAD.
Prepare and take payments for City Wide Load Permits.
Handle financial transactions, including processing parking tickets, online payments, and preparing deposits for Finance.
Stock department forms and notify the Administrative Sergeant of re-ordering needs.
Scan and file paperwork, compile records retention schedules, and manage information for parking permissions.
Process record checks, reports for courts and the public, and log Canton Municipal Court dispositions.
Test Knox Key for the Fire Department, conduct monthly and statewide tornado tests, and perform city panic alarm and fire alarm tests.
Relay Bolos (Be On the Look Out) to officers via radio and CAD (Computer-Aided Dispatch).
Coordinate with other departments for various needs, such as water emergencies, road maintenance, and deliveries.
Occasionally accept payments for utilities or fines after hours.
Respond to issues related to rentals and paging out WENS messages for street closings and emergencies.
Monitor traffic cameras, City Hall cameras/parks, and maintain the pager list for Fire Department paging of call location information.
Process and redact record requests and monitor phone systems to prevent disruptions.
Manage emergency dispatch scheduling.
Qualifications:
High School Diploma or equivalent.
Previous experience in emergency dispatch or related field preferred.
Ability to handle high-pressure situations and make quick decisions.
Strong communication and multitasking skills.
Proficient in using computer systems and relevant software.
Knowledge of legal and law enforcement procedures.
Emergency Medical Dispatch (EMD) Certification is a plus; must be able to obtain/maintain EMD Certification.
This job description is not intended to be and should not be construed as an all-inclusive list of all the responsibilities, skills, or working conditions associated with the position. While it is intended to accurately reflect the position, activities, and requirements, Management reserves the right to modify, add, or remove duties and assign other duties as necessary that are a logical assignment to the position. The City of North Canton is an equal opportunity employer.
Salary Description Per Union Contract Based on Years of Experience
$30k-39k yearly est. 7d ago
CRO/Dispatcher
Professional Business Providers
Cleveland, OH
We are looking for a full-time employee to join our team at our Cleveland-Hopkins International Airport location. As an important part of our team, you will be dispatching jobs to technicians as well provide administrative and office support to multiple supervisors.
Basic duties include (but not limited):
-Answering incoming phone calls and direct to, or dispatch, the appropriate personnel.
-Write basic letters, memos, and correspondence.
-Create and/or modify management reports.
-Data Entry
Requirements:
-Must be proficient with computers and software packages such as MS Office
-Great communication skills
-Customer service skills
-Ability to multi-task and problem solve
Shift Schedule:
Sun, Mon, Tues (3am-11:30am)
Wed & Thurs (1:30pm-10:00pm)
Off Friday and Saturday
Benefits:
401K, Medical, Vision, Dental, and Life Insurance
Vacation, Holiday, and Sick Pay
Requirements
Must be able to communicate clearly, efficiently and effectively
Must have excellent customer service skills
Must be able to work with a sense of urgency
Must be able to multi-task and problem solve
Job Description
Overnight Transportation & Dispatch Operations Coordinator (3rd Shift)
We are seeking a detail-oriented overnight Transportation & Dispatch Operations Coordinator to support driver dispatch, billing accuracy, and inventory control during 3rd shift operations. This role is essential to maintaining smooth overnight transportation activity, ensuring accurate documentation, cost tracking, and fleet readiness. The position is primarily on-site, with limited weekend remote flexibility.
Key Responsibilities
Overnight Dispatch and Driver Support
Coordinate and dispatch drivers to meet delivery schedules and operational priorities.
Monitor driver activity to ensure compliance with safety policies and performance expectations.
Serve as the primary overnight contact for drivers and urgent transportation issues.
Assist with real-time problem resolution, including route changes, delays, and service disruptions.
Billing and Administrative Operations
Review, process, and verify transportation invoices, trip tickets, and delivery documentation.
Track trip costs, fuel usage, and service charges for accuracy and reporting.
Maintain accurate records for orders, deliveries, and billing discrepancies.
Complete data entry and prepare nightly and weekly operational reports.
Inventory and Equipment Management
Monitor fuel levels, vehicle availability, and equipment inventory.
Track fleet usage and identify maintenance or service needs.
Maintain accurate logs for vehicles, assets, and operational supplies.
Operations Support and Emergency Response
Support after-hours emergency and incident response procedures.
Communicate critical updates to management and internal teams.
Assist with process improvements focused on efficiency, cost control, and service reliability.
Qualifications
Associate degree preferred or 1-3 years of experience in dispatch, transportation, logistics, or billing.
Experience supporting overnight or after-hours operations is preferred.
Proficiency with dispatch systems, logistics software, and Microsoft Office applications.
Strong organizational skills with the ability to multitask and work independently.
Excellent written and verbal communication skills.
Schedule
Full-time, 3rd shift (overnight).
Weekend remote options available based on operational needs.
Benefits
Negotiable salary based on experience.
401(k) and retirement plan.
Health, dental, vision, and life insurance.
Paid time off.
Flexible scheduling options.
$29k-38k yearly est. 10d ago
Dispatcher/Batchman
SRM Concrete 4.1
Cleveland, OH
We are seeking a passionate leader to join our team at Central Dispatch for SRM Concrete. This is an excellent opportunity for someone looking to make a career change that thrives in customer oriented, fast paced environments. The Dispatcher plays a crucial role in ensuring the customer's satisfaction in the efficient and effective operation of our concrete plants. This position involves collaborating with multiple concrete plants and working with a team of dispatchers to oversee the ordering process, handle communication with customers, and lead by example towards the goal of excellence. The ideal candidate will possess strong leadership skills and a commitment to upholding the highest standards of safety and quality.
Key Responsibilities:
Answer incoming calls and communications with customers, always going the extra mile for our customers.
Collaborate with plant managers, drivers, and sales teams to ensure timely and accurate delivery of concrete.
Implement and monitor performance metrics to assess the efficiency and productivity of operations.
Manage customer inquiries and resolve issues related to delivery schedules, product quality, and service.
Ensure compliance with all safety regulations and company policies, fostering a safe working environment.
Conduct regular team meetings to review performance, discuss operational challenges, and identify opportunities for improvement.
Develop and maintain strong relationships with customers, suppliers, and members of the SRM team.
Participate in strategic planning and budgeting processes, contributing insights to enhance operational efficiency and profitability.
Qualifications:
Ability to multitask and prioritize tasks, delegating when appropriate.
Ability to operate or quickly learn a variety of communication systems, executing directions accurately with speed.
Proven leadership and team management skills, with the ability to motivate and guide a team towards achieving operational excellence.
Strong analytical and problem-solving abilities, with a focus on continuous improvement.
Excellent communication and interpersonal skills, capable of building positive relationships with team members, customers, and partners.
Proficiency in various software and Microsoft Office Suite.
Knowledge of DOT regulations and safety standards is helpful.
Willingness to undergo SRM's pre-employment screenings.
About us: SRM strives to be the largest, most profitable construction material company in the country, while maintaining a best-in-class culture.
SRM's 5 Principles of Service: Safety, Quality, Kindness, Cleanliness, Go-Getter
Why Join Us? Our commitment to our team includes:
Growth: Opportunities for advancement in a rapidly growing company.
Home Daily: Enjoy work-life balance with daily home time.
Competitive Compensation: Hourly pay with eligibility for bonuses and annual raises.
Exceptional Benefits: Comprehensive benefits package including low-cost medical, dental, vision, STD, LTD, and life insurance, paid holidays, PTO and vacation programs, 401k with $100 match/week, family days, and more!
Overtime Opportunities: Daily overtime after 8 hours and weekly after 40 hours
Candidates will be required to undergo a pre-employment drug screen, SRM's pre-employment physical, and consent to background checks, including Clearinghouse and MVR checks. We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
$28k-35k yearly est. 5d ago
Dispatch
Faithful Companion Pet Cremation Services
Twinsburg, OH
Full-time Description
Faithful Companion Pet Cremation Services is searching for a full-time dispatcher at our Twinsburg, Ohio location for the afternoon shift at a starting wage of $18.00-20.00 per hour. Evenings and weekends are required, 11:30-8:00pm. The dispatcher position is offered a full benefit package that is available after 30 days of employment.
401K match
Medical
FSA/HSA for medical and dependent care
Dental
Vision
Company paid life insurance
Voluntary pet insurance, accident and critical illness, short term and long-term disability insurance)
DUTIES AND RESPONSIBILITIES OF A DRIVER:
Check in drivers when they come back from their route.
Act as the main point of contact for all driver-facing communication.
Ability to serve multiple families at once.
Monitor vans throughout transit in order to effectively meet scheduled pick-ups and returns.
Assist in maintain the crematory facility and company vehicles to a clean and presentable state.
Checking all work for errors ensuring the best customer service.
Determining what procedure needs to be taken for each individual pet in our care.
Administrating the care of the pets that have been entrusted to us by our clients.
Faithful Companion is a professional family owned, customer service focused company that understands that pets are truly family members. We are looking for people who are equally service minded and who comprehends the great value we have the honor to bring to the families we service. Our service model is evident in everything we do, including how we serve our Faithful Companion Team Members.
Requirements
Strong communication and organizational skills.
Comfortable speaking to all people with empathy and professionalism.
Ability to lift at least 75lbs unaided.
A cell phone with the ability to call, text, and use a GPS application.
Successfully pass a 4-panel drug test and background check.
Detail-oriented mindset with a commitment to delivering error-free services.
Ability to work in a fast paced environment under pressue.
Flexibility with scheduling, evenings and weekends are required and shifts could vary.
To adhere to our strong code of ethics.
Salary Description 18.00-20.00
$18-20 hourly 30d ago
FRST Full-time Dispatcher
FRS Transportation 4.6
Hillsboro, OH
FRS Transportation is seeking a reliable and detail-oriented individual for a
full-time Dispatcher
position. This role is responsible for answering calls and coordinating transportation services for Highland, Brown, and Adams counties. The ideal candidate is organized, able to handle a fast-paced environment, and committed to delivering excellent customer service.
Key Responsibilities:
Answer incoming phone calls in a professional manner
Schedule and dispatch transportation requests efficiently
Communicate with drivers to coordinate daily operations
Maintain accurate records using dispatch software and Microsoft Office
Ensure compliance with HIPAA and confidentiality standards
Manage multiple tasks and interruptions with professionalism and accuracy
Requirements
High school diploma or GED required; associate degree preferred
Strong typing, data entry, and basic math skills
Proficiency in Microsoft Word and Excel
Excellent verbal and written communication skills
Ability to prioritize tasks and manage time effectively
Self-motivated with strong attention to detail
Experience handling confidential information in accordance with HIPAA
Ability to work with difficult individuals or situations in a calm, respectful manner
Previous dispatch experience is a plus
Additional Requirements:
Must pass a BCI/FBI background check
Must pass a drug screening
How to Apply:
Please submit your resume to: Shelby Blankenship, Office Supervisor
Email: *******************
FRS Transportation is an Equal Opportunity Employer.
$28k-35k yearly est. Easy Apply 60d+ ago
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