Quality analyst/technical writer full time jobs - 36 jobs
Quality Assurance Analyst
Psi Services 4.5
Columbus, OH
**About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers.
We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent.
At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle.
Learn more about what we do at: *************************
**About the Role**
+ The Quality Assurance Analyst is responsible for ensuring quality of technology that PSI provides to its customers. The person in this role works closely with the Software Engineering teams to understand what has been developed. They also work closely with the solutions and product teams to ensure business requirements are being tested. This role is critical to the successful delivery of PSI's services and the quality of its products. This role adds significant value to the operation of PSI's Credentialing business, as this work is crucial for supporting our customers first-hand with a quality service and maintaining our people-focused brand.
+ This is a full-time permanent role, with flexible hours around core office availability Monday to Friday. The role can be performed remotely, working across time zones, with occasional travel required for meetings, events and workshops.
**Role Responsibilities**
+ Responsible for managing and executing end-to-end testing for key technology platforms and be accountable for test projects.
+ Use principles, guidelines, and best practices as defined, and document testing plans.
+ Gather and present testing metrics and testing activities for the projects to key stakeholders.
+ Closely work with product teams to understand requirements and other performance SLAs.
+ Reviewing and analysing feature requirements exit criteria and design test scenarios.
+ Perform various types of testing, including but not limited to the following: Functional, Regression, integration, backend data validation, usability, end to end system testing, API testing, performance/stress testing and ensure bug-free applications go to production.
+ Writing, executing, and managing the manual test cases.
+ Identify, validate, communicate, and track to closure defects and risks to the development team(s) and clearly communicate testing status and QA roadblocks to the QA manager and Product Managers. Interacts closely with members of cross-functional project team including Development, PMs, and Client Services.
+ Provide the UAT support for business users as well as client.
+ Reporting defects accurately and managing to successful resolution via Jira.
+ Maintaining and creating product knowledge documentation.
+ Investigate and attempt to diagnose customer support reported defects.
+ Participate in sprint planning, scrum, and backlog grooming ceremonies.
+ Researching and embrace new techniques and technology to improve testing
+ Strong SQL skills to validate data from multiple sources like Files, XMLs, Databases.
**Knowledge, Skills and Experience Requirements**
+ 3 years' experience in progressively responsible information technology.
+ Proven experience and knowledge of QA methods, standards and processes, e.g. Agile / SDLC.
+ Excellent numerical skills and understanding of data analysis/statistical methods.
+ Familiarity with the software development lifecycle and with automation testing technologies.
+ Experience with version management and ticketing systems, e.g. SVN, Jira.
+ Experience with RDBMS and SQL, ISTQB principles, testing and debugging in multiple browsers/OS, and experience with API testing tools such as Post-Man or Soup UI.
+ Experience with accessibility testing is huge plus.
+ Experience with QA automation tools, test automation frameworks, writing and executing the automation scripts with Selenium WebDriver in JAVA or C# is preferable but not essential.
**Benefits & Culture**
At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role.
In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes:
+ 401k/Pension/Retirement Plan - with country specific employer %
+ Enhanced PTO/Annual Leave
+ Medical insurance - country specific
+ Dental, Vision, Life and Short-Term Disability for US
+ Flexible Spending Accounts - for the US
+ Medical Cashback plan covering vision, dental and income protection for UK
+ Employee Assistance Programme
+ Commitment and understanding of work/life balance
+ Dedicated DE&I group that drive core people initiatives
+ A culture of embracing wellness, including regular global initiatives
+ Access to supportive and professional mechanisms to help you plan for your future
+ Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
$59k-84k yearly est. 33d ago
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TMS Compliance QA Analyst IV
Coinbase 4.2
Columbus, OH
Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system.
To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company's hardest problems.
Our ******************************** is intense and isn't for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there's no better place to be.
While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported.
You will be a part of the Compliance Operations Quality Assurance team, which is responsible for conducting Quality Assurance audits on transaction monitoring system (TMS) cases, working with production teams from CX and Compliance. In your day-to-day role, you will be responsible for auditing TMS cases to support Coinbase's AML/CFT (Anti-Money Laundering / Combatting the Financing of Terrorism) program. This role will also identify opportunities to improve procedural updates, create and present metrics, train new analysts, and work on providing insights through established feedback loops.
*What you'll be doing:*
* Perform QA reviews of TMS cases based on the quality rubric, ensuring compliance with established guidelines.
* Proactively seek opportunities to tackle challenging and impactful assignments
* Assist on 2LoD reviews and provide timely responses to findings
* Lead calibrations & office hours supporting other QA analysts
* Conduct root cause analysis on thematic issues
* Identify procedural gaps or inconsistencies and provide proposed solutions
* Conduct training of new QA and QC joiners along with validating their practice cases
* Collaborate with internal support teams across Data Analytics, Escalations teams, Financial Crime Compliance, and L&D to enhance processes and workflows.
* Present QA findings, insights, and recommendations persuasively to inspire positive change via weekly metrics/dashboards
* Provide feedback on drafted procedures regarding areas of opportunity and how the procedures can be enhanced to increase clarity and consistent execution
* Support agents in addressing their queries on complex procedural requirements
* Undertake highly complex audits that have a substantial impact on Compliance Operations, showing your ability to navigate intricate challenges.
* Apply in-depth knowledge of regulatory requirements when reviewing unusual or complex cases/scenarios
*What we look for in you:*
* 6+ Years hands-on experience in executing QA, Audit, or as a Financial Crime Investigator
* Working knowledge of BSA/AML laws, regulations, and rules for financial services/products
* ACAMS or equivalent AML qualification
* Experience in assisting, developing, and producing metrics and reporting
* Strong written/verbal communication, critical thinking, and problem-solving skills
* Highly-motivated, analytical, organized, innovative, and adaptive
* Multi-tasking ability, team-oriented, and a self-starter
* Proven ability to work collaboratively with global partners in other functional units
* Exceptional work ethic and flexibility to work extended hours to meet deadlines, when necessary
* Ability to work with limited direction from management when situations occur
* Intermediate level in PowerPoint/Google Slides and Excel/Google Sheets
*Nice to haves:*
* ACAMS certification or equivalent AML certification
* Experience at crypto exchanges or in financial services, ideally in payments, trading operations or technical support.
* Experience in project management or analytics or quality assurance.
* Advanced degree in business, finance or legal
* Advanced understanding of Google apps, JIRA and Salesforce Service Cloud
PID: P71705
*Pay Transparency Notice:* Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include bonus eligibility + equity eligibility**+ benefits (including medical, dental, vision and 401(k)).
Pay Range:
$99,365-$116,900 USD
Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying.
Commitment to Equal Opportunity
Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the *********************************************** in certain locations, as required by law.
Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations***********************************
*Global Data Privacy Notice for Job Candidates and Applicants*
Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available ********************************************************** By submitting your application, you are agreeing to our use and processing of your data as required.
*AI Disclosure*
For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description.
For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate.
*The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment*. To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com
$99.4k-116.9k yearly 60d+ ago
Senior Test Automation Engineer Lead
Blue Star Partners 4.5
Columbus, OH
Job Title: Senior Test Automation Engineer Lead Period: 8/14/2024 - 8/8/2025 Hours/Week: 40 hours Rate: $65 - $78/hour Contract Type: W-2 only
Scope of Services:
As a Senior Test Automation Engineer, you will play a crucial role within our Quality Engineer Center for Enablement (QE C4E) team, reporting to the Manager of the QEC4E within the Agile Delivery Enablement (ADE) department as a Test Automation technical subject matter expert. This role requires expertise in Tosca Automation capabilities to lead automation best practices, and scoping of related automation scenarios and analysis of functions under test to drive automation across projects/programs/product teams for products spanning from web and legacy applications to mobile applications for both iOS and Android devices. In essence, your role will involve close collaboration with business analysts, product owners, and developers to comprehend the stakeholder needs and contribute advisory support to the development of effective solutions. You will be instrumental in creating and executing comprehensive support for test strategies spanning from unit tests to integration, system tests, user acceptance testing (UAT), exploratory tests, and non-functional tests.
This will require strong coordination and communication with IT delivery teams following the Company delivery frameworks (agile, waterfall, and iterative), business partners and IT delivery partners and service providers. The Lead will have duties related to creation of operational documentation and playbooks and have coaching and training duties for both QE C4E peers, application support personnel and the user community. The Lead, although a Test Automation specialist, should also have a demonstrated ability to learn and stay current with adjacent software engineering tools and capabilities - examples include but are not limited to: CI/CD pipelines, test data management, cybersecurity, and cloud computing.
Principal Duties & Responsibilities:
Drive, plan and continuously improve upon automation test framework, test automation initiatives, roadmap, and blueprint across the QEC4E engagement(s)
Establish policies and practices for automation excellence.
Lead capability for cross-functional automation programs.
Drive automation opportunities and regression test suite development for the organization.
Support DevOps integration and pipelines working with the DevOps team.
Develop and standardize automation metrics and reports
Serves as tools operations liaison and the lead point of contact for QEC4E Application Support Teams for related Incidents/Configuration Support requests.
Education & Experience:
2+ years of experience with Power BI configuration
3+ years of experience expert in Tricentis Tosca for managing and use in Test Automation
3+ years of experience delivering test automation as a shared service and aligning with enterprise strategies or department roadmaps
3+ years of experience in managing test data with Test Data Services (TDS)
3+ years of experience in Architecture Infrastructure Set Up for Test Automation
4+ years of experience expert in Test Management Standards and tools
Experience in Mobile Application testing
Experience in Tricentis qTest
Competent in API testing
Competent in Other Test Automation Tools
Understand industry test automation trends and continuously seek to improve the maturity of Test Automation Disciplines
Experience in setting up CI/CD pipelines
Proven competency in Project Management
JOB CODE: 2420
$65-78 hourly 60d+ ago
Test Analyst
Avance Consulting Services 4.4
Mason, OH
About Company : A Global IT consulting firm with several large customer engagements across US. It provides strategic business consulting, technology,engineering and outsourcing services to help clients leverage technology and create impactful and measurable business value for every IT investment.
About Us :
Avance Consulting Services is a global talent acquisition and executive search company. We work exclusively with some of the most reputed and admired clients across various sectors and geographies. This is a very urgent role. Apply NOW with your updated resume in word format. All selected profiles will be contacted within 1 day of application receipt.
Greetings!!
I would like to update you on an open position with our esteemed client. Please go through the Job Description. Send me your updated resume and expected rate for the below position.
Job Title: QA-Analyst Role
Location: Mason, Ohio.
Duration: Full Time/Permanent
Qualifications Basic:
• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
At least 2 years of experience with Information Technology
Preferred Skills:
At least 2 years of experience in
• SOA testing and web service test automation using tools such as Rational Integration Tester and SoapUI
• Service , end-to-end , regression testing of SOA based application landscapes
• Experience in Service Virtualization using Rational Integration Tester
• Using tools like RQM, Bamboo, JIRA and Stash
• At least 2 years of experience in test case creation and test execution.
• At least 2 years of experience in one or more scripting languages or automation tools like
• SOAP UI Open Source Tool
• Groovy Scripting or Core Java Programming
• Unix commands and basic shell scripting
• Experience with Healthcare domain.
• Ability to work in team environment and client interfacing skills.
• Analytical skills
• Experience and desire to work in a Global delivery environment
About Company :
A Global IT consulting firm with several large customer engagements across US. It provides strategic business consulting, technology,engineering and outsourcing services to help clients leverage technology and create impactful and measurable business value for every IT investment.
About Us :
Avance Consulting Services is a global talent acquisition and executive search company. We work exclusively with some of the most reputed and admired clients across various sectors and geographies. This is a very urgent role.
Qualifications
• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$59k-77k yearly est. 12h ago
QA Analyst
I.T. Excel
Columbus, OH
I.T. Excel is a new breed of service firm - an industry-focused consulting and integration firm offering a broad range of solution offerings to clients from a broad range of Industries. ITE is an end-to-end global consulting & solutions company with over 250 employee .We help companies bring improved focus to IT and how it aligns with the business, executes on its priorities and balances between innovation and efficiency. We have successfully shared with many of our clients the strategies, approaches and techniques necessary to transform IT capability and enable the implementation of business strategy. We specialize in the following technologies- QA/Software Testing, Business Analysis and Computer System Validation.
Job Description
RELOCATION IS A MUST AND 4 WEEKS MANDATORY IN-PERSON TRAINING IN RESTON, VA
Description
: WE ARE LOOKING FOR FRESH GRADUATES FOR QA and Validation POSITIONS.
Skills/Abilities/Competencies Required:
Must be ambitious, have strong work ethic, and a willingness to learn
Be a fast learner with strong problem solving skills
Demonstrated strength in verbal and written communication
Positive & winning attitude
Candidate must be willing to relocate
Excellent communication and interpersonal skills
Ability to understand and effectively communicate at all management levels, technical dependencies, timeline impact and risks
Employment Benefits:
Competitive Base Salary:
Base Pay of $55,000 - $58,000 / Yr with periodic reviews (usually every 6 months) and increments.
I.T. EXCEL is an E-VERIFIED Company
.
I.T. Excel
is a new breed of service firm - an industry-focused consulting and integration firm offering a broad range of solution offerings to clients from a broad range of Industries. ITE is an end-to-end global consulting & solutions company with over 250 employee .We help companies bring improved focus to IT and how it aligns with the business, executes on its priorities and balances between innovation and efficiency. We have successfully shared with many of our clients the strategies, approaches and techniques necessary to transform IT capability and enable the implementation of business strategy. We specialize in the following technologies- QA/Software Testing, Business Analysis and Computer System
Validation.
Clients:
We mostly work with Fortune 50 companies. We have existing contracts/partnership with Amgen, Aventis, Alfa Physician Resources, Baxter, Bank of America, Bank One, Biogen, Cisco Systems, Citi Bank, Citizens Bank, Cymbal, Deutsche Bank, Eli Lilly, Freddie Mac, Fannie Mae, GMAC Insurance, IBM, ING Direct Bank, Johnson & Johnson, JP Morgan & Chase, LL Bean, Liberty Mutual, Nasdaq, Navimedix, Nextel, Pfizer, State Farm Insurance, Schering Plough, Wells Fargo, Verizon, 3 COM and many more.
Health Insurance:
ITE provides all its full-time employees with medical insurance. Health Insurance coverage (PPO Plan) is offered by Anthem Blue Cross Blue Shield, one of the leading healthcare companies in the United States. This allows easy access to dependable healthcare, through a large network of physicians and hospitals, spread across the United States. We are also working on adding other benefits like Dental/Vision
Workers Compensation:
Workers' compensation insurance is provided to all employees, covering them against work related injuries and/or disabilities. Relocation Assistance: We offer our employees Relocation Assistance, to help them with the relocation costs while starting their project at client site
Qualifications
Qualifications
: BS in Biomedical Engineering/ BS in Chemical Engineering/ Computer Science/ MS Computer Science/ BBA/ MBA/ Engineering degree required from an accredited university or college.
Minimum Experience:
Recent college graduates
with no experience or graduates with few years of experience preferred. Computer literate and familiar with the use of word processing, spreadsheet, and basic database applications preferred.
Additional Information
Skills/Abilities/Competencies Required:
Must be ambitious, have strong work ethic, and a willingness to learn
Be a fast learner with strong problem solving skills
Demonstrated strength in verbal and written communication
Positive & winning attitude
Excellent communication and interpersonal skills
Ability to understand and effectively communicate at all management levels, technical dependencies, timeline impact and risks
Employment Benefits:
Competitive Base Salary.
$55k-58k yearly 12h ago
Quality Assurance Analyst
Streamline Healthcare Solutions 4.0
Ohio
Here at Streamline, we strive on building lasting and trusting relationships with our clients, and our employees set the bar.
Streamline's mission is to build innovative technology solutions that empower people who improve behavioral health and quality of life of those in need. We are a high growth technology company that delivers web-based software for healthcare organizations to provide and coordinate all service delivery processes. Streamline has been offering software in the behavioral health marketplace since 2003. Streamline has built and maintains systems for some of the nation's premier behavioral health organizations using the latest web-based technology.
Streamline offers competitive compensation and benefits packages as well as a challenging, yet flexible, work environment that is conducive to collaboration and productivity. A career with Streamline Healthcare Solutions provides opportunities for growth and continued learning in a workplace where individual contribution is valued and recognized. Join us, and advance your career today with a company that is on the cutting edge of the behavioral healthcare technology industry.
Summary of the Quality Assurance Analyst
The Quality Assurance Analyst ensures the accuracy, reliability, performance, and regulatory integrity of the company's EHR product suite. This role is responsible for creating and executing structured test cases, validating complex clinical and operational workflows, performing end-to-end data integrity checks, and managing the full defect lifecycle. The QA Analyst works collaboratively with Product Owners, Engineering teams, and fellow QA staff to ensure high-quality releases that support safe, effective care delivery for behavioral health organizations.
This full-time position requires strong analytical thinking, excellent attention to detail, and the ability to build test cases based on EHR workflows. The ideal candidate has experience in functional manual testing, healthcare or EHR systems, and working in an Agile development environment.
This position is remote and based in the United States. The salary range is $60,000 - $100,000, DOE. Employment visa sponsorship is not available for this role.
Responsibilities of the Quality Assurance Analyst
Develop, maintain, and execute detailed test cases, including preconditions, test steps, and expected results.
Review functional requirements, user stories, and technical documentation to determine optimal test coverage.
Perform functional, regression, workflow, and end-to-end testing across multiple EHR modules.
Validate accuracy and coherence of cross-module data, including demographics, clinical assessments, encounters, medications, labs, billing data, and documentation workflows.
Identify, log, reproduce, and track defects using Azure DevOps, ensuring consistent and accurate documentation.
Conduct compliance testing with healthcare regulatory and security standards (HIPAA, HL7)
Conduct defect re-testing, verification, and provide final validation for closure.
Conduct release readiness validation and support UAT with internal stakeholders or clinical users.
Participate in test planning, sprint grooming, and release readiness activities.
Analyze test outcomes, identify risks or gaps, and propose process improvement recommendations.
Assist in defining test data needs and maintain reusable data sets that support various testing scenarios.
Prepare QA execution reports summarizing test progress, defect metrics, and coverage completeness.
Collaborate effectively with cross-functional teams across geographies, including Product, Engineering, Support, and SMEs.
Contribute to the continuous enhancement of QA standards, methodologies, and templates.
Requirements of the Quality Assurance Analyst
Bachelor's degree (B.A.) from four-year college or university in Computer Science, Information Technology, Computer Information Systems, Health Informatics, or a related field, and 2-5 years' experience in software quality assurance with a strong background in manual functional testing; or two to four years related experience and/or training; or equivalent combination of education and experience.
Solid understanding of QA methodologies, test case design, and defect management.
Ability to independently document and execute test suites and manage testing timelines according to project needs.
Strong analytical, troubleshooting, and problem-solving skills.
Basic to intermediate SQL knowledge for validating backend data integrity (or ability to grow in this area).
Exposure to Azure DevOps and Microsoft office tools
Excellent verbal and written communication skills, including interaction with cross-functional and geographically distributed teams.
Strong attention to detail and commitment to accuracy, completeness, and reproducibility.
Ability to work independently, prioritize effectively, and manage multiple concurrent tasks.
Understanding of healthcare workflows or ability to learn domain-specific concepts.
Streamline Healthcare Solutions is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, national origin, or any other characteristic protected under federal, state, or applicable local law.
$60k-100k yearly Auto-Apply 25d ago
Technical Engineering Writer
MPW 4.5
Hebron, OH
Job Description
Job Title: Technical Engineering Writer (Engineering Documentation)
· Work model: Onsite with hybrid flexibility (up to 2 remote days/week)
· Travel: Minimal; less than 10 days per year
· Employment type: Full-time
· Compensation: base salary + straight overtime + benefits
About the position
MPW's engineering organization builds and supports complex industrial systems. This role turns engineering knowledge into clear, accurate documentation used by engineers, fabrication teams, field service, and customers. Your work directly impacts safety, quality, uptime, and customer outcomes.
What you'll do
· Write and edit technical documentation such as reference manuals, product O&M manuals, and engineering procedures.
· Produce procedural documents (guides, work instructions, commissioning/startup/shutdown steps, troubleshooting).
· Partner with engineers, programmers, and project managers to accurately document equipment, processes, and system behavior.
· Maintain and continuously improve engineering documentation used across the department (revisions, additions, updates).
· Create diagrams, charts, and other visual aids that improve clarity and reduce operator error.
· Gather and incorporate feedback from customers, engineers, manufacturing partners, and field teams to improve document usability.
· Identify documentation gaps and recommend new documents/procedures that improve safety, quality, and efficiency.
What we're looking for
Must-have qualifications
· Strong technical writing, editing, and proofreading capability; exceptional attention to detail.
· Background in mechanical or electrical engineering; ability to interpret drawings (e.g., schematics, wiring diagrams, P&IDs) at a functional level.
· Ability to learn technical systems quickly and translate complex information into clear, usable documentation for different audiences.
· Comfortable interviewing subject-matter experts and validating details.
· Proficiency with Microsoft Office (Word, Excel, PowerPoint) or equivalent.
· Proficiency with AI based software to supplement writing productivity.
· Minimum Education/experience: Associate Degree in Engineering, Journalism, English, or related field with 1-3 years of technical/engineering writing experience.
Nice-to-have
· Experience producing documentation for industrial equipment, manufacturing, or field service environments.
· Experience with SharePoint-based document control, versioning, and formal review/approval workflows.
· Experience creating simple technical diagrams (Visio/Lucidchart/Draw.io or similar).
Success in the first 90 days
· Learn MPW's key equipment, terminology, and documentation standards; build relationships with core engineering SMEs.
· Deliver one high-priority documentation improvement (new manual/procedure or a substantial revision) that is adopted by end users.
· Establish a repeatable review loop with engineering and downstream users (shop/field) to reduce rework and ambiguity.
$44k-57k yearly est. 13d ago
Business Analyst - Pharmacy & Patient Experience Insights
Gifthealth
Columbus, OH
About Us
At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives.
Position Summary
The Business Analyst, Pharmacy & Patient Experience is a strategic partner across Account Management and Operations, responsible for understanding how patients move through our workflows-from prescription intake to fulfillment to ongoing support-and identifying meaningful opportunities to improve outcomes. You will drive the analytics behind Patient Experience performance, operational efficiency, pharmacy throughput, and quality of service.
This role is ideal for someone who loves uncovering insights, telling compelling data stories, and building models that help shape how thousands of patients receive care.
Key Responsibilities
Patient Experience & Pharmacy Insight Generation
Analyze the full patient journey across pharmacy operations: prescription intake, processing workflows, communication touchpoints, and fulfillment outcomes.
Identify friction points, trends, and opportunities that impact patient satisfaction, speed to therapy, and medication adherence.
Build dashboards and reporting in Looker that illuminate patient-level and operational KPIs (e.g., turnaround time, resolution cycles, experience quality metrics, task volume, and throughput).
Use SQL and Python to develop repeatable analytics, operational models, and automated insights.
Storytelling & Decision Support
Translate complex data into clear, actionable narratives for leaders across Account Management, Pharmacy, Clinical, and Product.
Build business cases and insight decks that highlight root causes, strategic opportunities, and measurable impact on patient outcomes.
Work cross-functionally to define metrics and develop strategies that elevate the patient experience.
Predictive Modeling & Operational Forecasting
Forecast patient demand, workflow volume, staffing needs, and operational load using statistical modeling.
Support scenario planning around new pharmacy workflow changes, patient communication strategies, and experience-improvement initiatives.
Measure impact of operational experiments or product features, enabling data-driven decisions around scale and investment.
Process & Systems Optimization
Partner with operations, engineering, and product teams to identify data gaps, improve metric reliability, and refine upstream workflows.
Improve data quality across Looker, SQL models, and experience-related datasets.
Champion experimentation, continuous improvement, and high-quality analytics practices.
Qualifications
3-6+ years of experience as a Business Analyst, Data Analyst, or Operations Analyst, ideally in healthcare, pharmacy, or patient-facing environments.
Strong expertise in SQL, Python, and Looker (or similar BI tools).
Demonstrated ability to identify trends, evaluate root causes, and derive insights that influence business outcomes.
Outstanding communication and storytelling skills-able to convey complex patterns in a way that resonates with both operational and executive audiences.
Experience analyzing patient journeys, experience metrics, operational workflows, or other service-quality domains.
Comfort operating in fast-paced, high-growth environments where ambiguity is expected and ownership is essential.
Preferred Skills:
Experience with pharmacy operations, PBM, healthcare delivery, or patient support processes.
Exposure to predictive modeling techniques, queueing theory, or operational research.
Track record of influencing process improvement or experience-improvement initiatives.
Work Environment
Location: Remote
Schedule: Full-time
May require additional availability or flexibility for escalations.
Regular meetings with your team, department, or leadership to ensure alignment.
Key Essential Functions
Must be able to sit and/or work at a computer for extended periods of time.
Must be able to use standard office equipment, including a computer, keyboard, mouse, and telephone.
Must be able to perform repetitive motions throughout the workday, including typing, reading, and reviewing documentation.
Must be able to communicate effectively with internal and external stakeholders in person, via video conference, and in writing.
Must be able to work during standard business hours.
Employment Classification
Status: Full-time
FLSA: Exempt
Equal Employment Opportunity (EEO) Statement
Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status.
We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply!
Disclaimer
This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time.
$60k-84k yearly est. 28d ago
Business Analyst, Commercial
Gifthealth Inc.
Columbus, OH
Description: About Us
At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives.
Position Summary
We are seeking a Business Analyst, Commercial to support data-driven decision-making within our Large Pharma Commercial Team. This position plays a key role in supporting analysis of patient data; identification of trends; generation of actionable insights; partnership with leadership to improve insights, efficiency, patient experience, compliance, strategic outcomes, and client story-telling; ensuring alignment with organizational goals, operational excellence, and compliance standards.
Key Responsibilities
Data & Reporting
Collect, clean, and analyze data from pharmacy platforms.
Develop dashboards, recurring KPI reports, and ad hoc requests
Build automated reporting to reduce manual effort.
Trend Analysis & Insights
Identify sales and patient trends, bottlenecks, and performance opportunities.
Conduct root-cause analysis for performance dips and patient experience issues.
Monitor behavior patterns and therapy trends on a patient, product, and manufacturer level.
Strategic Planning
Partner with leadership to create data-driven strategies.
Support new program launches with capacity and workflow assessments.
Recommend optimizations for training, staffing, and automation.
Cross-Functional Collaboration
Work with IT, Operations, Compliance, QA, and Pharma Client teams.
Translate business needs into technical requirements.
Present insights to internal and external stakeholders.
Quality, Compliance & Documentation
Ensure compliance with regulatory requirements including HIPAA.
Maintain documentation for data sources, metric definitions, and workflows.
Qualifications
Education: Bachelor's degree in Business, Analytics, Healthcare, or related field.
3+ years analytics experience in call center, healthcare, or pharma.
Proficiency with Excel, Power BI, Tableau, or similar.
Strong SQL skills and comfort with large datasets.
Experience with CRM or pharmacy operating systems.
Preferred Skills:
Experience in specialty pharmacy or pharma services.
Knowledge of HIPAA and patient privacy.
Familiarity with pharmacy forecasting and pipeline development.
Experience supporting pharma clients or brand teams
Analytical mindset with strong attention to detail
Process-oriented problem solver
Strategic thinker with strong communication abilities
Team-oriented with cross-functional collaboration skills
Work Environment
Location: Remote
Schedule: Full-time
May require additional availability or flexibility for escalations.
Regular meetings with your team, departments, or leadership] to ensure alignment.
Key Essential Functions
Must be able to work onsite as needed
Must be able to work at a computer for at least 8 hours
Must be able to perceive and interpret data from Gifthealth's business systems in a timely manner
Must be able to operate computer to prepare reports and analytics compendia in a timely manner
Must be able to communicate data/analytical findings to non-statistical coworkers and management in a timely manner
Must be able to consider/generate a large amount of data, sequence thoughts and apply logical conclusions to offer practical solutions to the issues presented by the data
Employment Classification
Status: Full-time
FLSA: Exempt
Equal Employment Opportunity (EEO) Statement
Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status.
We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply!
Disclaimer
This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time.
Requirements:
$60k-84k yearly est. 27d ago
Technical Writer - Cincinnati, OH
Dayton T. Brown, Inc. 4.1
Cincinnati, OH
Job Description
Technical Writer
* US Citizenship is required for this role *
Cincinnati, Ohio
If you're ready for the challenge of working for a dynamic organization, Dayton T. Brown, Inc. has a career opportunity for a Technical Writer to join our growing Technical Publications Division. Our three divisions, Engineering and Test, Technical Services, and Mission Systems, make DTB a diverse and welcoming place to work and thrive.
Dayton T. Brown, Inc.'s technical writers, illustrators, engineers, programmers, analysts, Logisticians, and data specialists provide world-class technical documentation, information systems, training programs, and logistics data support services. We are experts in mechanical, electrical, and hydraulic equipment that will perform systems analysis, information development, technical writing, data conversions, and graphics preparation, while providing solutions for today's sophisticated delivery requirements.
Our Technical Services team utilizes the most up-to-date and appropriate software and systems to undertake and complete your project. We know current documentation standards and specifications, including the ever-evolving S1000D specification.
Responsibilities include, but are not limited to:
We are seeking a qualified and motivated Technical Writer to join our team in a full-time, on-site capacity. This position is based in Cincinnati, Ohio requires daily in-person attendance. Remote work or telecommuting is not authorized for this role. The ideal candidate will bring a strong commitment to collaboration, communication, and hands-on engagement with our team and operations. If you thrive in a dynamic, in-person work environment and are ready to contribute to impactful projects, we encourage you to apply. You will also be responsible for the following:
General knowledge of S1000D business rules, and how project-specific technical data is developed to a project book plan or technical data development plan.
Develop technical data by analyzing source data engineering data, including Maintenance Task Analysis (MTA), 3D models, and drawings.
Ensure appropriate technical information and data are accumulated through researching and analyzing project engineering drawings, test procedures, design specifications/documentation, and software description documents.
Be able to develop description and procedures to support maintenance and operations, as required by the project.
Ensure clear, concise, and accurate technical documentation is authored, and adhering to the processes and specifications for each project.
Be able to collaborate effectively with Subject Matter Experts such as engineers, technicians, and publications personnel.
Actively participate in team meetings, and interface with illustrators and production personnel to support the development of technical documentation.
Review, analyze, and determine impact of customer comments and redlines, and help team determine actions to resolve comments and follow through with management and/or customers.
Ensure assignments are completed in a timely manner to facilitate on-time delivery of technical data to our customer.
Contribute to continuous improvement objectives to achieve delivery and quality goals.
As required, travel to the customer site for Validation and Verification events.
Required Qualifications:
The ideal candidate will have proven successful experience as a Program Manager within a technical publication environment. Additional qualifications include:
2 or 4-year degree/or equivalent experience.
3+ years' experience in developing technical publications for commercial or military programs - including SGML/XML tagged data.
Must understand technical documentation specifications S1000D (Issue 4.1 or later preferred).
Solid technical knowledge/experience with the development of operational, maintenance, IPB, theory, and troubleshooting information/procedures for aircraft or ship systems.
Strong relationship-building, decision-making, and problem-solving skills.
Ability to work in pressure situations and to meet tight deadlines.
Provide real-time status reporting of assignments.
Strong computer skills and proficiency in all Microsoft Office applications.
US Citizenship - Required.
Security Clearance-Active Secret - Required, or the ability to obtain and maintain a U.S. Government Secret security clearance. U.S.
Preferred Qualification:
Turbine Engine experience
Experience using EAGLE Publishing System
A&P Certification
As a Dayton T. Brown employee, you can expect a fun working environment that provides security, career advancement, and so much more, such as:
Tuition reimbursement
A stable, successful organization
Innovative work environment
Advancement potential
Private medical, vision, and dental insurance
Profit sharing, 401K with company match!
Work/Life balance and family values.
Dayton T. Brown, Inc. is an equal opportunity employer - Veterans and Disabled
Job Posted by ApplicantPro
$46k-58k yearly est. 30d ago
Technical Writer - Contract to Hire
Exceptional Innovation 4.0
Westerville, OH
Exceptional Innovation is relentlessly focused on discovering, developing and delivering innovative solutions that connect our customers to the people they serve through the advanced use of technology. With our reach, range and resources, we provide our customers a universal platform for driving their vision into their markets using consistent and reliable entertainment and connectivity services. Our solutions leverage the platform to assist our customers in making intelligent decisions to actively engage and inspire the people they serve. Exceptional Innovation has more than 30 years' experience and operates in the key strategic geographies of the USA, Central and Latin America, Europe, Asia, South Pacific, the Middle East and Africa, supporting more than 485,000 guest rooms.
Job Description
We are currently searching for an experienced, full time, Contract Technical Writer to join our rapidly growing team! You will help prepare technical and non-technical documentation and communicate complex and technical information to international audiences with a diverse technical skill set. This position requires the ability to learn new subjects quickly and write accurate and detailed documentation targeted to the right level of technical skills. A candidate should have experience and a working knowledge of networking, APIs, web servers, databases, CMS platforms, and other related topics. The role will work closely with engineering, product management, customer support, sales engineering, and other cross-functional teams on an international scale.
Job Duties:
Write new documentation and update current documentation that is targeted to the appropriate audience.
Identify topic gaps in current documentation and propose guides to fill those gaps
Work with other writers and subject matter experts in collaborative environment
Edit and review content created by others for technical accuracy and clarity
Contribute to plans for creating new guides and editing existing documentation
Develop and provide support for professional and user-friendly templates and forms that increase efficiency, consistency, and corporate identity
Serve as liaison between development team and applicable operations team in the creation tools to support products
Ensure quality standards and consistency in language, visuals, graphics, and format
Use a variety of tools to create the materials necessary for the appropriate audience.
May be responsible for other projects and responsibilities as assigned.
Qualifications
Experience Required:
Experience writing technical documents for a software company (3 - 5 years)
Working knowledge of technical concepts such as networking, infrastructure, programming concepts and tools
Ability to handle a fast paced environment, and the flexibility to adapt quickly to changing business needs
Outstanding editing and proofreading skills
Experience working in agile environment
Excellent organizational, interpersonal and problem solving skills
Experience utilizing variety of tools
Additional Information
We offer a competitive salary and excellent benefits including health, dental, vision, 401K, Paid time off and much more.
Apply today and we'll review your qualifications to see if you might be the next great member of our team.
$44k-58k yearly est. 12h ago
IT Business Systems Analyst, ERP and Operations
Kalmbach Feeds Inc. 3.5
Upper Sandusky, OH
About the Role:
As Kalmbach Feeds continues to grow, we are seeking passionate and hard-working team members who embody our values and contribute to our development of new ideas, customer service, process improvements, team building, and overall growth. The IT Business Systems Analyst will be a member of our Business Systems team and work on key implementations, modifications, and upgrade projects across several systems, including recipe/formulation, AP systems, grain, ERP (Sage X3), and WMS (Infios). The successful candidate will analyze business processes, gather business requirements, develop functional specifications, and test modifications. There is the opportunity to pair analyst responsibilities with IT project management responsibilities as well. Serving in this role is an exciting opportunity to work on a variety of business and IT challenges and to significantly improve the application portfolio for a company that is growing rapidly and focused on serving our customers! This role is seated full-time in Upper Sandusky, Ohio.
Primary Responsibilities:
Learn and document business processes and assess opportunities to improve processes with technology.
Work with stakeholders to map out, gather, and document business requirements for enhancements to existing systems.
Translate business requirements into detailed functional specifications for IT development teams.
Develop test scenarios that accurately reflect business requirements and conduct testing to ensure systems meet specified requirements and function correctly.
Provide training and support to end-users to ensure they can effectively use new systems or system enhancements.
Analyze data to identify trends and insights that can improve designs and testing.
Work closely with IT and business teams to ensure alignment and effective communication.
The Right Candidate:
Bachelor of Science degree in Computer Science, Information Systems, Business Administration, or related discipline and (or) equivalent relevant experience.
3-5 years' experience designing, developing, implementing, and supporting business processes with technical solutions.
Proven analytical skills. Proven ability to solve problems creatively.
Familiarity with process documentation, functional requirements, and test scenarios.
Strong organizational skills.
Experience working on projects through the full project life cycle.
Demonstrates flexibility by shifting and adjusting to meet changing business priorities and needs.
Effective communicator.
Able to build relationships and communicate with technical and non-technical team members to facilitate the delivery of solutions.
Good collaborator.
Experience with complex ERP systems is a plus.
About the Company:
Kalmbach Feeds offers the highest quality nutritional products for livestock, poultry, and companion animals. The company was founded in 1963 by Milton and Ruth Kalmbach with a vision to develop the finest products, providing customers with the best possible nutritional value. The Kalmbach family's traditional core values have served as the compass for consistent success for over five decades, and the company has become the regional leader within the animal nutrition industry. Kalmbach Feeds enjoys an excellent reputation for quality and integrity within the animal nutrition industry and is comprised of smart self-starters who are driven to serve customers. Our experienced, talented team utilizes cutting-edge technology and proprietary processes to deliver safe, innovative products. Our stringent ingredient testing, computer-automated systems, patented technologies, dedicated manufacturing facilities, and in-house nutrition specialists guarantee it. Additional information regarding our exciting company can be found at **************************** and ***********************
Kalmbach Feeds Offers:
Medical, Dental, and Vision Benefits with eligibility on the date of hire
401(K) (traditional and Roth options) with generous company match
3 Weeks Paid Time Off in the first year
Company Paid Short-Term and Long-Term Disability
Company Paid Life Insurance
Competitive Compensation
On-Staff Life Coach
Medical and Dependent Care Reimbursement Plans
Access to Beach Front Company Condo in Fort Myers, FL
Kalmbach Feeds is an Equal Opportunity Employer. Each applicant for employment is considered solely based on job qualifications, without regard to race, color, religion, sex, age, disability, national origin, veteran status, or any other classification protected by law. The information contained within your resume and application, including employment history, educational history, and references, are subject to verification. Pre-employment drug screen (hair and urine), physical, and criminal background check required.
Only qualified candidates will be contacted.
$57k-86k yearly est. Auto-Apply 52d ago
Business Analyst
Valmark Financial Group 4.1
Akron, OH
The Business Analyst (BA) serves as a process expert for Valmark's investment business, and plays a critical role in creating useful reports, analyzing data, identifying strategic and tactical enhancements, project management, and driving investment initiatives to completion. The BA works across the investment operations team, including the Principal Review, Controls, and Processing teams. The BA has a detailed understanding of both business functions and technology used on these teams and uses that knowledge to make recommendations or improvements to existing processes and procedures. The BA is required to have a strong technical background and ability to collaborate with diverse workstyles as will serve as the liaison between the business units, vendors and shared services such as Information Technology and Financial Reporting.
Essential Functions and Responsibilities
1. Lead Strategic Technology and Process Enhancements
• Drive technology initiatives that create efficiencies, support scalability, and enhance both existing and new investment strategies.
• Serve as the subject matter expert (SME) and product lead for key investment technologies, overseeing testing, feedback, and vendor relationships such as PershingX, Tamarac, DST, etc.
• Identify and recommend process improvements or data initiatives that simplify complexity, optimize workflows, and ensure Valmark remains innovative within the industry.
2. Support the VP of Financial Operations and Division Leadership
• Partner closely with the VP - Financial Operations to improve productivity, manage competing priorities, and maximize impact across teams and product lines.
• Act as an integrator across various work streams, providing broad and balanced perspectives that align with organizational goals.
• Assist in preparing and facilitating meetings, tracking initiatives, and ensuring timely follow-up on key action items with IT and other internal stakeholders.
3. Manage Cross-Functional Communication and Collaboration
• Serve as a liaison among investment unit leaders to improve information flow and collaboration.
• Hold stakeholders accountable to project deadlines and deliverables.
• Promote alignment and synergy between teams by identifying shared goals and opportunities for integration.
4. Lead Data Analysis and Reporting Efforts
• Collect, analyze, and interpret investment data to provide insights and recommendations for leadership decision-making.
• Develop clear, actionable reports for Member Offices, carrier partners, and senior management.
• Monitor key performance indicators to identify trends, gaps, and areas for strategic improvement.
5. Drive and Manage Business Initiatives
• Own and manage business initiatives from concept through completion, including strategy, planning, communication, testing, implementation, and evaluation.
• Coordinate across departments to ensure milestones are met and outcomes align with organizational objectives.
• Serve as a central point of contact for project updates, risks, and adjustments.
6. Provide Leadership, Guidance, and Issue Resolution
• Steer and co-facilitate committee meetings with the VP of Financial Operations to advance division priorities.
• Act as an escalation resource on complex business or operational issues, providing recommendations and resolution strategies.
• Model collaboration, innovation, and continuous improvement to strengthen the Investment division's overall effectiveness.
Core Competencies
Ability to build mutually beneficial relationships with department leaders and diverse personality types
Complex problem-solving and critical thinking skills
Strong understanding of business units and their processes
Understanding of industry data feeds, aggregations, and leveraging these feeds and systems to the maximum extent possible
Working knowledge of Target Process project management system
Strategic thinking with the ability to identify opportunity and challenges
Strong organization skills with the ability to manage multiple priorities with a high degree of follow through
Collaborative and team-focused
Self-started with ability to work independently in fast paced environment
Ability to clearly articulate complex matters, both verbally and in writing
Someone who encompasses and leads by our core values: Live by the Golden Rule, Tell the Truth About Everything, Simplify Complexity, Build Lasting, Mutually Beneficial Relationships, and Protect our Innovative and Entrepreneurial Culture
Supervisory Responsibility
Not responsible for supervising employees.
Required Education and Experience
High School Diploma or GED
Preferred Education and Experience
Associates or Bachelor's degree
3 - 5 years of experience in Investment Operations
Trained in Target Process
Physical Demands
This is a largely sedentary role. It may involve repetitive motions in the hands/wrists as this role is dependent on consistent computer-use during the workday.
Salary Range : $70,000-80,000
Actual salary at the time of hire may vary and may be above or below the range based on various factors, including, but not limited to, the candidate's relevant qualifications, skills, and experience.
Position Type and Expected Hours of Work
Days and typical hours of work are Monday through Friday, 8:00 a.m. to 5:00 p.m. Some flexibility in working hours is allowed, but the employee must work 40 hours each week to maintain full-time status. Up to 2 days WFH per week, per policy.
Valmark reserves the right to modify, interpret, or apply this in any way the Company desires. This in no way implies this is an all-inclusive list of responsibilities to be performed by the Employee in this position. This job description is not an employment contract, implied or otherwise. The employment relationship remains “at-will”.
$70k-80k yearly 11d ago
Business Systems Analyst - Imaging
Medpace 4.5
Cincinnati, OH
Our corporate activities are growing rapidly, and we are currently seeking a full-time, office-based Business Systems Analyst to join our Imaging team. This position will work on a team to accomplish tasks and projects that are instrumental to the company's success. If you want an exciting career where you use your previous expertise and can develop and grow your career even further, then this is the opportunity for you.
Responsibilities
* Analyzes business needs by exploring relationships in collections of information and by holding discussions and requirements gathering sessions in order to provide unified Business Intelligence solutions for stakeholders;
* Create, analyze, and validate detailed functional specifications for system solutions;
* Liaise between the developer(s) and the users to ensure that requirements are clearly communicated to the development team.
* Provide broad support to business process analysis and improvement activities.
* Support associated activities, i.e., update/maintain project documents and management briefings, create update business process SOPs and internal documentation, etc.
* Remain current with the newest data management and workflow technologies to identify and recommend tools for best electronic file management practices, processes, and procedures.
* Proficient in relational database systems, querying, reporting, and analysis tools; and
* Utilize Visualization Tools to prototype and create dynamic, interactive dashboards and visualizations.
Qualifications
* Bachelor's Degree in Computer Science, Business Administration, or related area;
* At least 3 years of related experience
* Experience writing SQL scripts preferred;
* Experience using Power BI preferred; and
* Conceptual understanding of dimensional modeling preferred.
TRAVEL: None
Medpace Overview
Medpace is a full-service clinical contract research organization (CRO). We provide Phase I-IV clinical development services to the biotechnology, pharmaceutical and medical device industries. Our mission is to accelerate the global development of safe and effective medical therapeutics through its scientific and disciplined approach. We leverage local regulatory and therapeutic expertise across all major areas including oncology, cardiology, metabolic disease, endocrinology, central nervous system, anti-viral and anti-infective. Headquartered in Cincinnati, Ohio, employing more than 5,000 people across 40+ countries.
Why Medpace?
People. Purpose. Passion. Make a Difference Tomorrow. Join Us Today.
The work we've done over the past 30+ years has positively impacted the lives of countless patients and families who face hundreds of diseases across all key therapeutic areas. The work we do today will improve the lives of people living with illness and disease in the future.
Cincinnati Perks
* Cincinnati Campus Overview
* Flexible work environment
* Competitive PTO packages, starting at 20+ days
* Competitive compensation and benefits package
* Company-sponsored employee appreciation events
* Employee health and wellness initiatives
* Community involvement with local nonprofit organizations
* Discounts on local sports games, fitness gyms and attractions
* Modern, ecofriendly campus with an on-site fitness center
* Structured career paths with opportunities for professional growth
* Discounted tuition for UC online programs
Awards
* Named a Top Workplace in 2024 by The Cincinnati Enquirer
* Recognized by Forbes as one of America's Most Successful Midsize Companies in 2021, 2022, 2023 and 2024
* Continually recognized with CRO Leadership Awards from Life Science Leader magazine based on expertise, quality, capabilities, reliability, and compatibility
What to Expect Next
A Medpace team member will review your qualifications and, if interested, you will be contacted with details for next steps.
$65k-90k yearly est. Auto-Apply 12d ago
Business System Analyst
E Pro Consulting 3.8
Cleveland, OH
E*Pro Consulting service offerings include contingent Staff Augmentation of IT professionals, Permanent Recruiting and Temp-to-Hire. In addition, our industry expertise and knowledge within financial services, Insurance, Telecom, Manufacturing, Technology, Media and Entertainment, Pharmaceutical, Health Care and service industries ensures our services are customized to meet specific needs. For more details please visit our website ******************
We have been retained for providing recruiting assistance, for direct hires, by one of the world-leading information technology consulting, services, and business process outsourcing organization that envisioned and pioneered the adoption of the flexible global business practices that today enable companies to operate more efficiently and produce more value.
Job Description
Position Title : Business System Analyst
Location : Cleveland, OH
Length : Full time / Permanent Position
Work Status : US Citizen/ Green Card / EAD (GC)
Required Skills
• Good experience in grc/ risk management background
• Clear understanding of Business Analyst/ System Analyst roles and responsibilities and Deliverables.
• Knowledge of UML
• Good SQL knowledge. Understanding of basic SQL concepts
• Good Documentation skills
• Testing experience (UAT/Test Plan/Test Strategy)
Thanks
Ranjit
Technical Recruiter | E*Pro Inc.,
Work: ************ x (234)
E*Pro Inc. | 1000 Route 9 North, Suite 303 | Woodbridge Township, NJ 07095
Additional Information
All your information will be kept confidential according to EEO guidelines.
$64k-88k yearly est. 60d+ ago
Business Analyst I
Jpmorgan Chase & Co 4.8
Ohio
JobID: 210699057 JobSchedule: Full time JobShift: Day : Begin a fulfilling and challenging career as a Business Analyst I with our dynamic team. You will have the chance to make a meaningful impact by supporting process improvements and key initiatives while expanding your creative skills in a supportive and collaborative environment. Join us to contribute to our mission and advance your career.
As a Business Analyst I at JPMorgan Chase, you will be instrumental in improving operational efficiencies and supporting strategic initiatives. You will leverage your skills in data analytics and automation to identify trends, analyze data sets, and recommend innovative solutions. Continuous learning is essential, as you will stay current with emerging technologies and best practices to drive ongoing improvements. Strong customer communication and relationship building are key aspects of the role, enabling you to understand client needs, deliver tailored solutions, and foster strong partnerships. Your ability to collaborate across diverse teams will ensure alignment with business objectives and contribute meaningfully to the success of both your team and the broader organization.
Job responsibilities.
* Execute the payment process for supplier invoices, ensuring accuracy, compliance, and timely completion, while maintaining regular and ad hoc communication with suppliers and internal partners.
* Collaborate effectively with cross-functional teams throughout the organization to ensure alignment, share expertise, and drive successful project execution.
* Engage with metric owners from each business unit to investigate and identify key factors influencing data trends and irregularities.
* Stay current with industry trends and best practices to proactively identify opportunities for adding value to business partners.
* Execute recertifications for shared mailboxes, distribution lists, and user permissions to maintain security and compliance.
* Manage various reports across the business ensuring accuracy and timely delivery.
* Analyze and interpret data sets to support operational initiatives and strategic decision-making
* Utilize automation technologies to optimize processes, enhance efficiency, and support business strategy implementation.
* Contribute to project work and perform additional duties as assigned to support team and organizational objectives.
Required qualifications, capabilities, and skills.
* Proficient in customer service and conflict management, with the ability to understand client needs, deliver tailored solutions, and facilitate effective teamwork.
* Skilled in crafting clear and effective communications, ensuring consistent results, and contributing to a collaborative work environment by sharing expertise and supporting team initiatives.
* Strong problem-solving skills and the ability to create logical and realistic solutions under tight deadlines.
* Excellent interpersonal skills, enabling effective interaction with all levels of management.
* Maintain a positive attitude and deliver high-quality service to customers through continuous communication and strong relationship-building skills.
* Ability to conduct data analysis and accurately interpret data sets to support business objectives.
* Experience in cross-functional collaboration, coordinating efforts and sharing knowledge to drive project success.
Preferred qualifications, capabilities, and skills
* Ability to learn and leverage artificial intelligence and AI tools to enhance data analysis, assess business trends, and provide actionable insights for strategic decision-making.
* Strong organizational and business skills and the ability to manage, multiple projects, address complex issues and meet and short deadlines successfully.
$72k-99k yearly est. Auto-Apply 3d ago
Business Analyst III - ISD
North Star Staffing Solutions
Cleveland, OH
Company - American Greetings Req # : BANov | Type: Full Time | Posted: 11/25/2014 | Edited: N/A | Fee: 20.00% Percentage Computed On Base Salary Salary: $70,000 to $95,000 Target : $80,000 No Sponsor/Transer H-1B or H-2
No Sponsor/Transfer work permits
Travel: 0%
Bonus: 0%
Honor Period - 6 months
Job Description:
The Business Analyst is responsible for understanding the business requirements and defining the appropriate business system solutions. The analyst works directly with the business client, project manager, process modeler, and data modeler to define the business requirements for projects. With a broad understanding of subject areas throughout the business, works closely with the business clients and with various levels of IT staff. The Business Analyst also has responsibility for viability/feasibility estimating for proposed projects as well as participation in the actual development of business solutions.
Qualifications
Experience Required:
• 4 years of progressivly more responsible experience creating business data and process models using the following:
o preferred JAD facilitation, Data Flow Diagrams, Work and Process Flow diagrams, Entity Relationship Diagrams, Data Models, Sequence Diagrams and Activity Diagrams, Use Case development.
• 3 years experience delivering software projects using RUP (Rational Unified Process) or other development methodology process.
• Experience in gathering technical requirements and building business case and justifications (ROI).
• Knowledge of user interface design.
• Strong customer focus and attention to detail.
• Ability to work within a team structure and ability to multitask.
• Ability to lead and delegate.
• Excellent decision-making and problem solving skills.
• Excellent and proven documentation skills.
• Strong oral and written communication and presentation skills.
Education Required:
• preferred Bachelors of Science degree in CIS or related technical/business field
4 years of progressivly more responsible experience creating business data and process models using the following
3 years experience delivering software projects using RUP (Rational Unified Process) or other development methodology process
Experience in gathering technical requirements and building business case and justifications (ROI)
preferred Bachelors of Science degree in CIS or related technical/business field<
Additional Information
All your information will be kept confidential according to EEO guidelines.
If you meet the requirements of this unique opportunity, we encourage you to explore how you can make a difference by applying now. Simply contact Robin Akin by sending an attached Word version of your most recent resume to get started.
$70k-95k yearly 12h ago
Business Analyst - Banking Domain
Techstra Solutions
Cleveland, OH
Job Title
Business Analyst - Banking Domain
Employment Type: Full-time
Company
Techstra Solutions
Techstra Solutions is seeking an experienced Business Analyst with Banking Domain expertise to bridge business needs and technology solutions for financial services clients. The role involves requirements elicitation, stakeholder collaboration, process analysis, and ensuring regulatory and operational alignment across banking initiatives.
Key Responsibilities
Elicit, analyze, and document business and functional requirements for banking applications
Collaborate with business stakeholders, product owners, and technology teams to define solution scope and objectives
Create and maintain BRDs, FRDs, user stories, process flows, and use cases
Analyze current-state and future-state processes and recommend improvements
Support UAT planning and execution, including test case validation and defect triage
Ensure alignment with banking regulations, compliance, and risk controls
Work closely with development and QA teams throughout the SDLC and Agile lifecycle
Facilitate workshops, requirement reviews, and stakeholder meetings
Track requirements through implementation and manage change requests
Required Skills & Qualifications
Bachelor's degree in Business, Information Systems, or a related field
5+ years of experience as a Business Analyst
Strong experience in the banking or financial services domain
Expertise in requirements gathering, documentation, and stakeholder management
Experience working in Agile/Scrum and Waterfall environments
Proficiency with JIRA, Confluence, Visio, and MS Office tools
Strong understanding of banking products and processes (accounts, payments, lending, KYC, AML)
Excellent communication, analytical, and problem-solving skills
Preferred Qualifications
Experience with core banking systems or digital banking platforms
Knowledge of regulatory frameworks and compliance requirements
Exposure to data analysis, reporting, or SQL
CBAP, CCBA, or PMI-PBA certification
About Techstra Solutions
Techstra Solutions helps leading organizations unlock the value of Digital and Talent Transformation. We combine business strategy, technology, and talent to guide clients through complex transformation journeys-from strategy through execution.
We deliver our expertise through consulting, innovative staffing solutions, and software development, always focused on measurable outcomes and long-term impact.
Equal Employment Opportunity Statement
Techstra Solutions is an equal opportunity employer. The Company makes its decisions on merit, and its policy of equal opportunity prohibits discrimination in all phases of the employment process, including, but not limited to, recruitment, hiring, promotion, selection, transfer, demotion, layoff, termination, compensation, benefits, and other terms and conditions of employment. The policy of equal opportunity applies without regard to race, color, creed, religion, gender,, sexual orientation, gender identification, pregnancy, marital status, national origin, ancestry, age, disability that can reasonably be accommodated without undue hardship, military status, veteran status, genetic predisposition or carrier status, alienage or citizenship, domestic partnership status, arrest or conviction record, status as a victim of domestic violence, or any other protected categories under federal, state, or local law. The Company also prohibits discrimination or harassment based upon the perception that a person has, or is associated with a person who has, any of these characteristics.
$60k-85k yearly est. Auto-Apply 2d ago
Entry Level Business Analyst, Full-time
Careers Opportunities at AVI Foodsystems
Warren, OH
AVI Foodsystems is looking for an energetic and optimistic team member to immediately hire to fill the role of an Entry Level Business Analyst at our Headquarters location in Warren, OH. This position is an onsite position working at our Headquarters location in Warren, OH.
Founded in 1960, AVI Foodsystems has evolved into one of the most respected and trusted food service companies in the nation. Providing comprehensive food services with a focus on the highest quality and freshest ingredients, impeccable service and total value is the reputation we have earned and live up to everyday.
Duties & Responsibilities:
Provide financial analysis on existing and prospective business opportunities
Work with various departments to obtain miscellaneous financial data
Collaborate with project team to identify strategies that improve profitability
Assist fellow members with various projects
Perform related duties as required
Requirements:
Strong computer skills and proficiency in Excel
Ability to multi-task and meet deadlines in a fast paced environment
Must be detail-oriented, efficient and possess strong organizational skills
Must be a team player and maintain good relationships with fellow AVI team members
A Bachelor s degree in Accounting or Finance preferred
Ability to make decisions and problem solve during high demand situations
Benefits:
AVI offers:
A family culture and atmosphere
Competitive compensation
Health, dental, vision, and life insurance for full-time team members
401(k) with generous company match
Paid vacations and holidays
Immense training and growth opportunities
We conduct pre-employment drug testing. EOE
$61k-86k yearly est. 44d ago
Business Analyst
Layerzero Power Systems
Aurora, OH
Full-time Description
About Us:
LayerZero Power Systems Inc. is a globally recognized leader in providing state-of-the-art power distribution solutions for critical industries. With a strong focus on reliability, innovation, and customer satisfaction, we deliver advanced power systems products that ensure uninterrupted and dependable power supply in mission-critical environments. Our customer base is comprised of companies in the data center (our focus), financial, computer service provision, and semiconductor manufacturing sectors. LayerZero Power Systems is on a trajectory of sustained growth, with a loyal customer base of existing Fortune 100 customers and an expanding portfolio of new customers.
Position Description: Advanced Analytics Supply Chain Analyst
The Supply Chain Analyst will play a critical role in transforming how LayerZero Power Systems uses data to plan, forecast, and execute operations. This role supports the Sales, Inventory, and Operations Planning (SIOP) process through advanced analytics, data modeling, and visualization to drive alignment, improve forecast accuracy, and enable data-driven decision-making across the organization.
Additionally, this position will play a key role in supporting the company's ERP deployment, ensuring that data structures, reporting frameworks, and analytics tools are aligned with best practices to enable scalable, real-time insights across the business.
Requirements
Primary Duties:
SIOP Analytics & Forecasting
· Develop and maintain analytical models that support demand forecasting, capacity planning, and inventory optimization.
· Analyze sales, production, and supply chain data to identify trends, risks, and opportunities.
· Partner with functional leaders to improve forecast accuracy, service levels, and operational efficiency.
Data Science & Modeling
· Build predictive and prescriptive models using advanced statistical, machine learning, or optimization techniques to support SIOP decision-making.
· Perform sensitivity analyses and scenario modeling to support long-term capacity and investment planning.
· Develop algorithms and models that provide forward-looking insight into supply-demand balance, lead times, and production throughput.
ERP Deployment & Data Integration
· Serve as a key analytics lead in the ERP/MRP system deployment and post-implementation phases.
· Ensure data accuracy, integrity, and consistency across systems through close collaboration with IT, Operations, and Supply Chain teams.
· Support design and validation of ERP data structures (e.g., BOMs, routings, inventory hierarchies) for effective reporting and planning.
· Develop reporting frameworks and KPIs to leverage ERP data for real-time operational insights.
· Drive user adoption by helping build intuitive dashboards and analytical tools that connect business needs with ERP capabilities.
Business Intelligence & Visualization
· Design and maintain interactive dashboards and reports (Power BI, Tableau, or equivalent) to track KPIs such as forecast accuracy, lead times, inventory turns, and customer fill rates.
· Translate complex data into clear insights for executive leadership and cross-functional teams.
· Automate recurring data reports and develop robust data pipelines for real-time visibility.
Continuous Improvement & Data Governance
· Partner with IT and Operations to ensure data quality, consistency, and standardization across all systems.
· Contribute to the development of a best-in-class analytics infrastructure to support the company's growth and digital transformation.
· Identify and drive process improvement opportunities within SIOP and related business processes.
Cross-Functional Collaboration
· Support strategic initiatives in production planning, material control, and procurement through analytical insights.
· Partner with Finance and Operations to model performance scenarios and improve alignment between demand and supply.
· Communicate findings effectively to both technical and non-technical audiences.
Education:
· Bachelor's or Master's degree in Data science, Statistics, Industrial Engineering,
Experience & Skills:
· 3-7 years of experience in analytics, business intelligence, or data science (manufacturing or supply chain preferred).
· Experience supporting or integrating with ERP systems (Epicor, SAP, Oracle, or equivalent).
· Strong proficiency in SQL and data analysis tools (Python, R, or similar).
· Experience building dashboards and data visualizations (Power BI, Tableau, or equivalent).
· Solid understanding of SIOP, MRP, and manufacturing operations processes.
· Excellent problem-solving skills and business acumen; able to link analytics to operational and financial impact.
· Strong communication and storytelling skills, with the ability to present data to executive and operational audiences.
· Analytical and detail-oriented thinker
· Curious, self-driven, and proactive in problem-solving
· Comfortable working with ambiguity in a fast-growing manufacturing environment
· Collaborative mindset with cross-functional communication strength
· Passion for data accuracy, process improvement, and continuous learning
· Excitement about building systems, data models, and insights that scale with a growing business
What We Offer:
· Competitive pay with performance incentives
· 100% company-paid medical, dental, and vision
· 401(k) with company match
· 3 weeks PTO, 8 paid holidays, and 2 floating holidays
Why You will Love Working with Us:
· Impact: Develop your skills and expertise in a rapidly growing industry, with your work directly influencing the success of mission-critical projects.
· Innovation: immerse yourself in an environment that celebrates forward thinking and continuous improvement.
· Collaborative spirit: Work closely with engineers, marketers, and other professionals to bring ideas to life.
· Grow with us: We are committed to your personal and professional development, offering endless opportunities to improve your skills and advance your career.
At LayerZero, we are proud to be an Equal Opportunity Employer. We welcome and celebrate diversity, and we are committed to creating an inclusive environment for all employees.
Salary Description $120-$145 - Annually Based on Skills & Experience
$61k-85k yearly est. 46d ago
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