Quality Control Manager
Quality assurance manager job in Menomonee Falls, WI
Job Title: Quality Control Manager
Job Type: Full-time
JOB REQUIREMENTS:
Stop production if serious product defects are present.
Review and update standard operating procedures or quality assurance manuals.
Monitor performance of quality control systems to ensure effectiveness and efficiency.
Review quality documentation necessary for regulatory submissions and inspections.
Analyze quality control test results and provide feedback and interpretation to production management or staff.
Verify that raw materials, purchased parts or components, in-process samples, and finished products meet established testing and inspection standards. Oversee workers including supervisors, inspectors, or laboratory workers engaged in testing activities.
Direct product testing activities throughout production cycles.
Instruct staff in quality control and analytical procedures.
Direct the tracking of defects, test results, or other regularly reported quality control data.
Participate in the development of product specifications.
Identify quality problems or areas for improvement and recommend solutions.
Collect and analyze production samples to evaluate quality.
Produce reports regarding nonconformance of products or processes, daily production quality, root cause analyses, or quality trends.
Communicate quality control information to all relevant organizational departments, outside vendors, or contractors.
Monitor development of new products to help identify possible problems for mass production. Identify critical points in the manufacturing process and specify sampling procedures to be used at these points.
Create and implement inspection and testing criteria or procedures.
Document testing procedures, methodologies, or criteria.
Review statistical studies, technological advances, or regulatory standards and trends to stay abreast of issues in the field of quality control.
Coordinate the selection and implementation of quality control equipment, such as inspection gauges.
Generate and maintain quality control operating budgets.
Instruct vendors or contractors on quality guidelines, testing procedures, or ways to eliminate deficiencies.
Confer with marketing and sales departments to define client requirements and expectations.
Evaluate new testing and sampling methodologies or technologies to determine usefulness.
Review and approve quality plans submitted by contractors.
Audit and inspect subcontractor facilities including external laboratories.
OTHER EXPERIENCE AND QUALIFICATIONS:
Prefer experienced Quality Department Leader with 5 years or greater.
Must have great interpersonal skills to work with subordinates, peers, executive staffs.
Understand and deals with ISO standards in a precision machining environment
SAP FICO SQA Lead
Quality assurance manager job in Minneapolis, MN
Opportunity available for SAP SQA Lead with experience supporting large-scale SAP initiatives, including S/4HANA upgrades and Greenfield implementations aligned to Finance workstreams. In this role you will work closely with IT and business stakeholders to drive testing milestones, manage risk, and deliver high-quality outcomes in complex, change-heavy environments. Highly organized, detail-oriented, and effective at aligning people, processes, and timelines across multiple workstreams.
Key Responsibilities
Provide SQA / QA leadership for SAP implementations and upgrades with Finance (FI/FICO) alignment
Coordinate testing activities executed by IT and business users across assigned workstreams
Lead testing governance, planning, estimation, and milestone tracking across multiple teams
Own defect management, including triage coordination, resolution tracking, and escalation
Collaborate closely with Workstream Leads, SAP Test Leads, and business partners
Support S/4HANA programs involving significant change and new development
Demonstrate strong attention to detail with excellent organizational, communication, and relationship-building skills
Qualifications
Prior experience as an SQA Lead, QA Lead, or Test Lead on large-scale SAP initiatives
Hands-on SAP experience with Finance modules (FI / FICO)
Experience testing governance, quality coordination, and defect management
Experience supporting SAP S/4HANA upgrades or Greenfield implementations
Strong understanding of testing governance, defect management, and quality reporting
Proven ability to coordinate testing across multiple workstreams and stakeholder groups
Exceptional organizational skills with high attention to detail
Strong communication and relationship-building abilities
Ability to drive outcomes in fast-paced, change-intensive environments
ITR Group offers a competitive compensation and benefits package, including medical, dental, and 401(k) for eligible employees. The W2 pay range for this type of role is approximately $70.00 - $80.00 per billable hour. This range is an estimate and not a guarantee of compensation. The final rate will be determined by factors such as experience, market trends, and specific job assignments. Discover more about how ITR Group connects top talent with leading client opportunities.
Site QA Specialist
Quality assurance manager job in Madison, WI
Responsibilities include:
โข The On-Site QA Specialist will be introduced to the on-site QA department and associated functions and responsibilities. The individual will have prior experience in a cGMP setting similar to the items outlined below. With guidance from management this role will be responsible for learning the process and steps required to perform all functions independently. It is the expectation that the On-Site QA Specialist will quickly learn to independently provide QA support to the organization as outlined below.
โข Assists all departments in the identification and evaluation of facility events. Assures proper documentation is initiated to capture the event.
โข Reviews executed batch records.
โข Perform inspection and disposition of raw materials on the basis of approved specifications.
โข Writes deviations, investigations, change controls and/or CAPAs.
โข Performs shipping release procedures.
โข Assists in the preparation of Annual Product Review documentation for all SPL Marketed Products.
โข Administrative support for the on-site QA department such as generation of DCR's, file organization, data compilation, training activities, etc.
Job Requirements and Qualifications:
Education: Bachelor's degree or above required; Bachelor's degree or above in Scientific discipline preferred
Experience: 2 plus years of experience required; 5 plus years of experience preferred
Quality Assurance Specialist - UL508A
Quality assurance manager job in Menomonee Falls, WI
Our Client, a leader in Building Automation Controls Systems is seeking an experienced Quality Assurance Specialist to add to the team in the 15000 square foot facility of UL508A panel building. The purpose of this position is to assure quality and deliver neat and organized building automation UL508A control panels for installation into the field. This role provides โfinal sayโ panel support to this nationwide company of 200+ employees and provides all panel building duties for clients across the nation. The role requires UL508A experience and a highly detailed demeanor. This role delivers strong base pay and bonus and is located onsite in Menomonee Falls, WI. This is a full time position with a strong benefit program, and requires no travel.
The ultimate key to this role is knowledge of the UL 508A standard, with preference to possess the UL MTR (Manufacturer Technical Representative) certification. Candidates must possess background in industrial control / electric panels as this role must be able to read and comprehend wiring diagrams and use and understand tools such as a digital multi-meter. The incumbent will:
Take responsibility for reviewing industrial control panel electrical wiring drawings, inspecting assembled industrial control panels, and ensuring the highest quality standards for a UL 508A Panel Shop.
Review, comprehend, and inspect control panel electrical wiring drawings to ensure each meets required standards.
Review and inspect light industrial control panels for any build or quality related deviations.
Document all drawing and panel errors to identify additional training or process improvements.
Take ownership of UL 508A program and ensure compliance to the standard and to written procedure.
Communicate with and assist UL representative during routine inspections and any other communications.
Research and validate components for UL compliance.
Assist with production related documentation and processes.
Use various software programs to track projects and log other information.
Qualifications
5+ years experience in the electrical panel build arena
2+ years experience specific to UL508A standards
Knowledge of National Electrical Code (NEC).
Experience in the use of testing equipment such as digital multi-meter and other hand tools.
Strong experience in the interpretation of electrical control panel drawings.
Strong knowledge of arithmetic and algebra.
Proficiency with Microsoft Office products and Google drive.
Must be able to stand for majority of the day.
Must be able to manipulate or move up to 100 lbs. while inspecting panels.
Must have good visual perception and be able to hear and respond quickly to verbal instructions.
Must be able to wear safety glasses and steel toe safety boots while inspecting panels in the warehouse.
Preferred but not required
Bachelors or Associates Degree
UL MTR (Manufacturer Technical Representative) certification
Paralegal & Risk Management Coordinator
Quality assurance manager job in Minneapolis, MN
Schafer Richardson, LLC (SR) has been recognized for planning, developing, and strengthening our communities through a full-service real estate experience since 1995. We provide quality investment, development, construction, leasing, and management services to its commercial and multifamily real estate portfolio.
The primary focus of the Paralegal & Risk Management Coordinator is to assist the in-house General Counsel and Legal Department as needed with real estate transactions, corporate record-keeping, lease administration, and other support duties. In addition, the Paralegal & Risk Management Coordinator will be responsible for overseeing the company's risk management process in assessing and identifying risk and exposure to the company as well as ensure consistent processes.
Essential Duties and Responsibilitiesincluded below. Other duties may be assigned as needed.
REAL ESTATE TRANSACTIONS:
Prepare drafts of lease agreements, purchase agreements, addendums, closing docs, and other real estate and corporate contracts
Update reports at time of sales/acquisitions
Organize lender approval process
Corporate recordkeeping including document and file management, preparation of written actions and corporate minutes, and maintaining accurate time records
Support internal departments as necessary (i.e. preparing tenant welcome letters, construction reminders)
Oversee transactional due diligence activities including title and survey review
Maintain and execute critical timeline, circulate, and calendar
Maintain Legal Matter Management system.
Provide departmental administrative support such as supporting executions of documents in person or via Docusign, managing department financial matters, and providing general administrative support to team members.
Prepare comprehensive closing checklists, file Electronic Certificate of Real Estate Value (eCRV), and coordinate internally and externally to achieve efficient closings
Review and prepare general correspondence as well as perform other clerical duties as necessary such as scheduling appointments, providing information to callers, handling incoming and outgoing mail
Manage property tax appeal process
Review and research real estate transactions and company policies, as needed
RISK MANAGEMENT:
Facilitate incident reports for possible losses.
Establish organization-wide risk management policies and procedures. Make recommendations to General Counsel and implement modifications as needed.
Conduct internal training as needed.
Provide support, direction, and guidance to Risk Management Associate as needed.
Ensure that risk management procedures are being followed.
Escalate risk management issues to General Counsel when appropriate.
Knowledge, Skills and Other Abilities:
Outstanding level of professionalism and ability to represent Schafer Richardson to the community and communicate that culture consistently through all relationships.
Ability to effectively communicate both inside and outside of the organization
Strong problem-solving and analytical skills
Excellent judgment, decision-making, and analytical skills
Thorough understanding of policies and best practices of risk management
Computer proficiency required including a strong working knowledge of Excel, Word, and Outlook
Strong technical aptitude
Self-motivated and able to work independently
Strong attention to detail
High level of integrity and dependability required
Highly organized and able to effectively multitask, juggle competing priorities, and meet deadlines
Must maintain confidentiality of all matters relating to the company
Experience/Education Requirements
Associate or bachelor's degree in related field preferred
Paralegal certification, preferred
Risk Management certification is a plus
Minimum of 5 years of experience as a commercial real estate paralegal
Position requires verification of employment eligibility to work in the U.S.
Experience with contract law
Yardi experience helpful
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to remain in a stationary position, moving about the office to access file cabinets, varying office locations, office machines, constantly operating a computer and other office productivity machinery (i.e. computer, copy, fax and printer). Occasionally positions self to work atop, under or traverse company rooms and or equipment. The person in this position frequently communicates with staff, vendors and customers and must be able to exchange and communicate accurate information in these situations. The employee must occasionally lift and/or move up to 15 pounds.
TRAVEL 0%
Quality Assurance Coordinator
Quality assurance manager job in Minnesota
Rich's, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $4 billion, Rich's is a global leader with a focus on everything that family makes possible. Rich's -Infinite Possibilities. One Family.
Purpose Statement
A Quality Assurance Coordinator will be responsible to insure that products produced meet customer specifications and company quality standards.In addition to recommending improvements in manufacturing, quality, and sanitation practices.
Key Accountabilities and Outcomes
Localizes all PROJECTS in OPTIVA (BOM/formula/premix/P-BOM) for Speed to Market process that includes Plant Trial / PreCommEx / PreComm / Operational.
Localizes MFG/SPEC specifications for Plant Trial / PreCommEx / PreComm / Operational status.
Partners with R&D / packaging / Regulatory & Compliance / Graphics.
Confirm labels are available and approve labels in Optiva (right formula / right label policy).
SAP SUPERUSER.
Creator of Shells / Production Versions in SAP for new BOM's / P-BOM's / formulas / premixes / phantoms.
Maintain new product codes and existing product codes in IQS.
Update production tech boards for the mixers.
Maintain Spec Book with accurate internal specs that are linked to the QA paperwork and online quality paperwork.
Maintain and update the blend sheets for new and/or existing premixes and formulas.
Notify accounting / schedulers / planners / production / receiving and QA for changes and/or updates to BOM's / formulas / premixes / boxes.
Perform bill of material audits and report results.
Investigate and resolve variances and discrepancies.
Performs extra projects delegated by the QA Manager.
Provides administrative duties to include, filing documentation, faxing, distributing correspondence, etc.
Assists in mock recalls and BRC related projects.
Assists in R&D plant trial process.
Updates Optiva training book as needed.
Must be able to assimilate new software, procedures and techniques as they are constantly introduced into this environment.
Performs other related responsibilities, as needed, to support Rich Products Corporation's business objectives.
Serves as a support resource for other departments.
Attends weekly crew meetings and monthly communications meetings.
Assist other RPC locations if needed for Optiva or SAP guidance/help.
Food Safety Responsibilities
Follow all GMP's, food safety, and quality policies.
Report all food safety incidents such as GMP violations, ingredient and product contamination, metal detector, screen, or magnet deficiencies, glass breakage, and pest harborage.
Monitor product quality and food safety throughout all stages of production, recording such results as required, and reporting deficiencies to Supervision.
Knowledge, Skills, and Experience
Associate's degree in Business or related field.
2 to 5 years of experience.
Must be able to learn and use various software programs including Optiva, SAP, and IQS.
Must be able to learn product formulations.
Demonstrated ability to plan, direct, coach, and train Associates. Must monitor work.
Demonstrated ability to analyze and resolve problems.
Candidate must have solid PC skills using Microsoft Word, Excel, Access, and PowerPoint.
Must be able to handle multiple assignments concurrently and be able to function in a fast-paced environment.
Ability to follow both written and verbal instructions.
Good communication skills.
Excellent attendance.
Good problem solving skills.
Ability to interface with multiple levels within the organization.
Ability to maintain focus on assigned tasks in spite of constant interruptions.
#LI - SH1
#LI-SH1
COMPENSATION
In accordance with state law, the rate or range provided is Rich Products Corporation, its subsidiaries and affiliates ("Rich's"), reasonable estimate of the base compensation for this role. The actual amount may be higher or lower, based on non-discriminatory factors such as experience, knowledge, skills, abilities, shift differential, and location.
Annual Range/Hourly Rate
$58,866.75 - $79,643.25
Rich Products Corporation, its subsidiaries and affiliates (โRich'sโ), are committed to a policy of Equal Employment Opportunity, standing up for fairness and maintaining a culture of belonging, to provide an exceptional experience for all. We will not discriminate against an applicant or employee on the basis of race, color, religion, sex, national origin, disability, military or veteran status, or any other Federal or State legally protected classes. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.
Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Rich's. Please contact Rich's Associate Experience Network at *************** if you need assistance completing this application or to otherwise participate in the application process.
Director, Parenteral Sterility Assurance
Quality assurance manager job in Kenosha, WI
At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world.
Lilly is entering an exciting period of growth, and we are committed to delivering innovative medicines to patients around the world. Lilly is working to build a stronger Sterility Assurance function and capability to provide increased technical capacity across the network.
The purpose of this position is to provide oversight and drive / maintain harmonization of technical programs that govern implementation and execution of Sterility Assurance control strategies across the Lilly Parenteral Network. This position also influences peers within Lilly globally and at the site level, as well as external to Lilly, to ensure strategies are in-line with technical, quality and regulatory guidance, current expectations and business needs. This role also aids and enables building technical capability at Lilly sites to ensure the vital capabilities are developed and in place to meet business objectives. Finally, this role provides ad-hoc technical support to Lilly PR&D, external contract manufacturing, and non-sterile drug substance (API) manufacturing.
Responsibilities:
* Assess differences in current sterility assurance programs across the sites and drive harmonization
* Work closely with site and multi-functional SMEs to drive cohesion. Ensure control strategies are robust, consistent with regulatory and compliance expectations, and are continuously improved.
* Ensure control strategies are robust, consistent with regulatory and compliance expectations, and are continuously improved.
* Assume SME leadership role for a specific topic area within Sterility Assurance across the network, including harmonization of aspects of the topic area and facilitation of the knowledge across the network.
* Represent TS/MS on network Science Lead Team and other appropriate governance forums. Ensure that Sterility Assurance programs and similar topics are frequently presented to network team in order to align across sites. Ensure that learnings and best practices are shared across sites: set-up appropriate forums in order to achieve this and present case studies to site SMEs.
* Provide mentoring leadership to site SMEs to help build continue to build capability, particularly at the newer sites or where deep technical expertise is lacking.
* Building, maintaining, and growing capability across the organization in the sterility assurance space
* Provide technical support to new sites/ filling lines during design and start-up activities to ensure sterility assurance programs and process/ product requirements are supported at these sites, particularly while the sites are in early stages of building capability.
* Provide technical support for significant sterility assurance investigations to help identify root cause and implement appropriate corrective actions. Share best practices / learnings / CAPAs across the other sites.
* Benchmark industry trends and emerging regulatory guidance / requirements in the field through building an extensive peer network and attendance at relevant industry and regulatory meetings and advocacy groups. Advance Lilly agenda in the field. Represent Lilly on relevant external bodies related to Sterility Assurance; be influential in terms of representing Lilly's position on technical/ regulatory positions papers and guidance. Assess new technologies to ensure Lilly stays current with new trends and technologies and share with the network with the goal of staying current with industry best practice.
* Work with PR&D on new technology / platform development and implementation for pipeline products. Influence the agenda within PR&D to ensure the needs of Manufacturing are met, and the control strategies are fit for-purpose for robust and compliant commercial manufacturing.
* Provide ad-hoc technical support to Lilly organizations outside of the PPN including PR&D, external contract manufacturing, and non-sterile drug substance (API) manufacturing.
* Engage in providing support during regulatory interactions such as RtQ of submissions, and on-site inspections
* Responsible for maintaining a safe work environment, working safely and accountable for supporting all HSE Corporate Goals
Basic Qualifications:
* BS Degree required.
* MS/PhD in a biological science preferred.
* 10+ years' experience working in Parenteral Sterility Assurance / Environmental Monitoring or equivalent roles preferred.
* 10+ years' experience in parenteral manufacturing sterility assurance control systems - development of systems, execution and operation of systems and continuous improvement of systems in a highly regulated environment preferred.
* Deep technical understanding of sterility assurance, from a science and compliance perspective. Current in technological and compliance developments across the parenteral manufacturing industry (e.g. filling technology, Annex 1 interpretation)
* Proficiency in data analysis, ability to prioritize, attention to detail, critical decision-making skills, complex problem-solving abilities
* Strong written and oral communication skills
* Ability to mentor and develop scientists in the fields of sterility assurance and applied pharmaceutical microbiology
* Understanding of cGMP's, policies, procedures, and guidelines relating to sterility assurance
* Demonstrated experience influencing site and network leaders to advance technical agenda projects
Additional Preferences:
* Work closely with senior technical staff in the parenteral network TSMS group to provide full oversight to new and existing facilities. Be available to help with inspection readiness and inspection preparation at each site, particularly the new sites. Provide guidance to investigations and ensure root cause, CAPA are quickly developed.
* Support the establishment of a sterility assurance network or hub in global TSMS
* Support inspection preparation and execution during health authority on-site or remote inspection as an expert in Sterility Assurance
* Experience in leading external committees or conferences to ensure Lilly remains a leader in the sterility assurance space
* Work with engineering SME's to support Lilly platforms to maximize the performance and minimize the risk of sterility assurance
* Strength in scientific and practical thinking to ensure the best options are selected following a thorough evaluation of applicable options.
* Strong capability to influence personnel and management across the organization
* Close interaction with quality to enable internal audits that identify risks
* Past experience in creating effective working relationships with all levels across internal and external stakeholders impacting the success of sterility assurance.
Additional Information:
* Approximately 25% travel
Lilly currently anticipates that the base salary for this position could range from between $133,500 to $220,000 and will depend, in part, on the successful candidate's qualifications for the role, including education and experience. Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities). Of course, the compensation described above is subject to change and could be higher or lower than the range described above. Further, Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly's compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.
Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (******************************************************** for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.
Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.
Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women's Initiative for Leading at Lilly (WILL), en Able (for people with disabilities). Learn more about all of our groups.
Actual compensation will depend on a candidate's education, experience, skills, and geographic location. The anticipated wage for this position is
$133,500 - $246,400
Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly's compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.
#WeAreLilly
Auto-ApplyAssurance Director
Quality assurance manager job in Minneapolis, MN
The Assurance Director title is reserved for professionals who achieve recognition in a technical area of assurance and risk management. The person is qualified to perform certain limited yet critical additional technical functions as an Engagement Director or as a Concurring Reviewer. These additional responsibilities are conferred only as outlined above. This senior role recognizes the person as an expert of great long-term value to the firm.
Job Duties:
Business Acumen:
* Able to apply knowledge of business functions, processes and strategies to provide services, solutions and advice that considers and improves the organization as a whole as evidenced by:
* Ability to understand core business operations/structure of various businesses
* Demonstrates advanced knowledge of business issues, trends and industry economics
* Identifies and discusses key financial and non-financial performance measures
* Demonstrates ease with client communications
Technical Roles a Director may perform:
* When functioning as Engagement Director:
* May also be, but not required to be, a Client Service Engagement Director. In this capacity, may sign audit review and compilation reports related to these engagements, as well as engagement letters and other correspondence
* Written pre-approval by the Client Service Assurance Partner and the Practice Region RTD and RBLL and the Practice Office OBLL for the specific assignment before a Director may perform duties of Engagement Director of that specific assignment
* The Director must demonstrate the requisite industry experience necessary for the specified engagement
* The engagement must be not designated as requiring an IQCR Review in accordance with the BDO Assurance Manual and may not be associated with or expected to be associated in the foreseeable future, which is generally a two-year horizon, with a public company.
* The final review of only the financial statements and MRC must be performed by an Assurance Partner. When functioning as Concurring Reviewer where the engagement is sensitive but non-public:
* Written pre-approval must be obtained from the Practice Region RTD and RBLL and the Practice Office OBLL.
* The Director must demonstrate the requisite industry experience necessary to serve as a concurring reviewer for the specified engagement
* The engagement may not be associated with or expected to be associated in the foreseeable future, which is generally a two-year horizon, with a public company.
* When serving as a concurring reviewer, the Assurance Director should not have worked on the engagement in another capacity for the prior two-year period, and is prohibited from performing work on the engagement in other capacities
GAAP:
* Has an advanced knowledge of governing principles, applying those principles to client transactions, and documenting and communicating an understanding of these principles as evidenced by:
* Advanced technical knowledge in one or more areas of GAAP
Control Environment:
* Has a general understanding of the collective effect of various factors on establishing, enhancing, or mitigating the effectiveness of specific policies and procedures as evidenced by:
* Ability to identify critical and control points
* Ability to document and validate internal control system
* Ability to assess effectiveness of internal control system
* Ability to make constructive suggestions to improve client internal controls and accounting procedures
GAAS:
* Has an advanced knowledge of professional standards, application of the principles contained in professional standards as evidenced by:
* An ability/experience teaching others GAAS procedures and providing guidance to others and affirms conclusions made by others
* Other duties as required
Supervisory Responsibilities:
* Review work prepared by associates, senior associates, and managers, and provide review comments as appropriate
* Act as a Career Advisor to associates, senior associates, and managers as assigned
* Provide verbal and written performance reviews to associates, senior associates, and managers
Qualifications, Knowledge, Skills and Abilities:
Education:
* Bachelor's degree, required; major in Accounting, Finance, Economics or Statistics, preferred
* Master's degree in Accountancy, preferred
Experience:
* Eight (8) or more years of prior relevant audit experience and/or public accounting, private industry accounting or consulting/professional services experience, required
* Prior significant supervisory experience, required
* Industry expertise in one or more assurance specialty, preferred
License/Certifications:
* Active licensed US CPA, recognized active International Equivalent or unique qualification as defined by BDO's Assurance Licensing Policy, required
* If active international equivalent or unique qualifications, required to obtain an active US CPA license within approved timeframe as defined by firm licensing requirement guidelines
Software:
* Proficient with the Microsoft Office Suite, preferred
* Experience with assurance applications and research tools, preferred
Language:
* N/A
Other Knowledge, Skills & Abilities:
* Ability to supervise managers, seniors and staff, as the situation dictates, motivate team
* Possess strong GAAP and GAAS technical skills and knowledge with possible industry expertise in a specialized and technical field of assurance
* Advanced knowledge of SEC reporting rules, if required by specialization
* Possess people development and delegation skills, including training/instruction
* Possess executive presence - need to be able to be primary contact for the client, prepare and present presentations to clients and potential clients
* Possess excellent risk management decision-making skills
* Able to function as Engagement Director on certain engagements as set forth by specific policy
* Get involved with other areas of practice
Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate's qualifications, experience, skills, and geography.
California Range: $180,000 - $265,000
Colorado Range: $140,000 - $200,000
Illinois Range: $180,000 - $225,000
Maryland Range: $165,000 - $250,000
Massachusetts Range: $180,000 - $210,000
Minnesota Range: $135,000 - $185,000
New Jersey Range: $210,000 - $240,000
NYC/Long Island/Westchester Range: $165,000 - $275,000
Ohio Range: $165,000 - $210,000
Washington Range: $150,000 - $220,000
Washington DC Range: $165,000 - $250,000
Corporate Learning, Development and QA Director, Hotel
Quality assurance manager job in Minneapolis, MN
Hospitality Spotlight is looking for a Hotel Corporate Learning, Development and QA Director for an organization in Northern Central US.
The Work:
Leads by example at all levels of execution
Evaluate training\/development needs of properties and departments
Create and deliver the infrastructure to support all operational learning and development needs and programs
Create and implement effective training solutions to constantly improve service breakdowns, inefficiencies and productivity. Evaluate and monitor the development, effectiveness and consistency of the programs
Involved in optimizing creating\/implementing on\-boarding\/off\-boarding processes
Analyze guest experience to increase guest satisfaction
Identify department trainers to deploy consistent onboarding and cross training plans and programs for new and existing associates
Lead all associate classroom training workshops
Manage compliance training programs
Develop, maintain and distribute status learning and development reports to Lead Team periodically and as needed
Create yearly learning & development plan and calendar
Travel to properties for two to fours weeks at a time
Additional responsibilities are required.
What you've already done (requirements):
5+ years of experience as a hotel Corporate Learning, Development and QA Director
Previous success with both independent and branded hotels
Bachelor's degree preferred
Multi property or corporate level experience
Must be based in Minneapolis.
Compensation:
Yearly salary base range of 80\-90k
Submit your resume if you meet the qualifications and are excited about joining an already successful and growing team.
We look forward to connecting and shining our spotlight on you!
\- Hospitality Spotlight Team
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Director of Quality Assurance & Compliance
Quality assurance manager job in West Saint Paul, MN
Salary: $90,000-$120,000 annually
Job Type: Full-Time, Exempt
BrightPath is dedicated to empowering individuals with disabilities through high-quality, person-centered residential services. We believe in self-determination, community integration, and providing the support people need to live full, joyful lives.
Position Overview
BrightPath is seeking an experienced Director of Quality Assurance and Compliance to lead the strategic direction, oversight, and performance of our quality and compliance functions across 245D licensed service lines. This role ensures our programs consistently meet and exceed state and federal standards while fostering a culture of accountability, regulatory excellence, and continuous improvement.
You will directly supervise two Compliance Managers and collaborate closely with leaders across Operations, Training, HR, and Executive teams to strengthen systems, uphold licensure requirements, and enhance overall service quality.
What You'll DoLeadership & Team Management
Provide strategic leadership for all Quality Assurance & Compliance functions.
Supervise and develop the QA team, ensuring effective coaching, support, and performance management.
Lead cross-department alignment and EOS processes (huddles, L10s, scorecards, etc.).
Regulatory Compliance & Quality Oversight
Maintain compliance with 245D, DHS, MDH, and all applicable state/federal regulations.
Design and refine internal audit systems and quality monitoring tools.
Lead audits, investigations, licensing reviews, and corrective action planning.
Oversee incident reporting, maltreatment documentation, and emergency responses.
Hold monthly Quality Assurance Oversight Meetings with leadership.
Strategic Planning & Organizational Development
Analyze data to identify service trends, risks, and training needs.
Serve as the subject matter expert on regulatory updates impacting 245D services.
Develop and maintain corporate policies, procedures, and compliance frameworks.
Manage departmental metrics, budgets, and performance scorecards.
Qualifications
Bachelor's degree in Human Services, Compliance, or related field (Master's preferred).
5+ years of leadership experience in QA or compliance within 245D/HCBS settings.
Strong knowledge of Minnesota DHS licensing, MDH guidelines, and person-centered models.
Ability to develop and maintain audit/oversight programs.
Experience creating or overseeing service plans.
Technology skills: Excel, Google Suite, Therap, and ability to learn new systems.
Valid driver's license.
Skills We're Looking For
Strong leadership, coaching, and collaboration skills.
Excellent communication, both written and verbal.
Proven ability to implement change, improve systems, and enhance employee performance.
Project management strengths with the ability to thrive in a fast-paced environment.
Experience supporting individuals with extraordinary needs and crisis situations.
Ability to develop compliance policies and procedures within 245D licensing.
Work Conditions
Office-based with frequent travel to Twin Cities program sites.
Occasional evenings/weekends for urgent needs.
Ability to lift up to 25 lbs and navigate residential settings.
Why BrightPath?
You'll join a mission-driven team that values integrity, continuous improvement, and person-centered support. We are committed to ensuring high-quality services that truly enhance the lives of individuals with disabilities.
BrightPath LLC is an Equal Opportunity Employer.
BrightPath is an equal opportunity employer committed to fostering an inclusive and diverse workforce. We provide a positive and supportive work environment that encourages professional growth and development. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Join us and be part of a team that makes a meaningful difference in the lives of individuals with disabilities.
Auto-ApplySupplier Quality Talent Community - General Interest Pipeline
Quality assurance manager job in Madison, WI
Give hope. Give health. Make your mark in the fight against cancer.
At Accuray, we make a direct and powerful impact on the lives of cancer patients every day - helping them live longer, better lives. But our commitment to innovation offers a truly unique opportunity: the chance to change the fight against cancer - helping to develop, introduce and support new treatment delivery systems and software that will give new hope and new health to cancer patients and cancer survivors around the world.
Accuray develops, manufactures and sells radiotherapy systems for alternative cancer treatments. Our radiation therapy for cancer makes treatment shorter, safer, personalized and more effective, ultimately enabling patients to live longer, better lives.
Job Description
Do you have a passion for quality and a drive to ensure suppliers meet top-tier standards? Accuray is always on the lookout for skilled Supplier Quality Engineers to join our team. If there isn't a current opening that matches your skill set, we encourage you to apply through this General Interest Pipeline. By doing so, you'll be considered for future Supplier Quality opportunities that align with your experience and career goals.
WHY WORK FOR ACCURAY?
At Accuray, we give hope through innovation. Our goal is to develop cutting-edge radiation therapy solutions that help people diagnosed with cancer get back to living their lives, faster-and every role contributes to this purpose.
We're a team of passionate problem-solvers driven by the desire to make an impact. You'll work in a collaborative, inclusive environment where your ideas-and your growth-matters.
We offer competitive benefits, flexible work options, and the chance to shape the future of healthcare with AI and advanced technologies.
Join us-and help give patients hope for more time to make memories that matter.
About The Role and What we Look For
Supplier Quality Engineer: The supplier quality engineer is a member of the quality assurance team who plans and performs activities related to the selection, monitoring, and control of purchased materials and suppliers. They work cross-functionally with engineering, procurement, manufacturing, service, and other quality teams to support all phases of the product lifecycle from initial product development through customer support. Successful candidates for this role have a high degree of resourcefulness by delivering timely and effective results in a dynamic and fast-paced environment with a high degree of autonomy.
If you have experience in Supplier Quality, we encourage you to apply to this General Interest Pipeline. This allows us to consider you for future openings as they become available.
To qualify for this position, candidates must be able to furnish proof that they are authorized to work in the country they are applying on a permanent basis without sponsorship.
EEO Statement
At Accuray, our commitment to patient-first outcomes drives an inclusive and collaborative work environment where the best ideas rise to the top - and everyone works to push them further. We value diversity in both the professional and personal backgrounds of our employees, as this variety adds rich energy to every team, every project and every work day. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin - including individuals with disabilities and veterans.
Auto-ApplySenior Manager, Quality Assurance (Medical Device)
Quality assurance manager job in Verona, WI
Arrowhead Pharmaceuticals, Inc. (Nasdaq: ARWR) is a clinical stage biopharmaceutical company that develops medicines that treat intractable diseases by silencing the genes that cause them. Using a broad portfolio of RNA chemistries and efficient modes of delivery, Arrowhead therapies trigger the RNA interference mechanism to induce rapid, deep, and durable knockdown of target genes. RNA interference, or RNAi, is a mechanism present in living cells that inhibits the expression of a specific gene, thereby affecting the production of a specific protein. Arrowhead's RNAi-based therapeutics leverage this natural pathway of gene silencing.
Arrowhead is focused on developing innovative drugs for diseases with a genetic basis, typically characterized by the overproduction of one or more proteins that are involved with disease. The depth and versatility of our RNAi technologies enables us to potentially address conditions in virtually any therapeutic area and pursue disease targets that are not otherwise addressable by small molecules and biologics. Arrowhead is leading the field in bringing the promise of RNAi to address diseases outside of the liver, and our clinical pipeline includes disease targets in the liver and lung with a promising pipeline of preclinical candidates.
Arrowhead's corporate headquarters is in Pasadena, CA with research and development teams in Madison, WI & San Diego, CA, and a state of the art manufacturing facility in Verona, WI. Our employees are nimble, science-driven innovators who are collaborating to bring new therapies to patients in need.
The Position
The purpose of this position is to provide medical device quality assurance support at Arrowhead. This position will report to the Director, Supply Chain Quality and works closely with members of Quality, Operations, Supply Chain, Regulatory, and Commercial teams, as well as external stakeholders and suppliers. This position will provide Medical Device Subject Matter Expertise to support Quality and project teams to ensure clinical and commercial product quality are in compliance with relevant US and ROW medical device regulations, guidance, and laws.
Responsibilities
Serve as an internal medical device subject matter expert, both US and ROW, for all relevant elements of QMS and quality of combination product development and commercialization, assuring proper integration and support of device regulations, including, but not limited to Change Management, Risk Management, DHF/DMR Maintenance, Internal Audits, etc.
Monitor, guide, and ensure internal stakeholders' decision-making and actions are consistent with QSR, ISO 13485, ISO 14189, Good Distribution Practices (GDP), relevant international laws and guidance, and Arrowhead policies and procedures.
Develop, define, support, review, augment, and/or approve a variety of controlled documents to ensure adherence to Medical Device Regulations and requirements.
Identify gaps in existing processes, as well as need for new processes. Collaborate with cross-functional teams for solution development and implementation.
Provide quality guidance to internal stakeholders and project teams during all phases of design control, risk management, human factor engineering, process development, verification/validation testing, packaging, and distribution, as well as lifecycle management of design changes and documentation.
Support continuous improvement to the combination product QMS, monitoring and identifying areas for improvement.
Support development and management of Supplier Quality activities such as Quality Agreements, supplier audits, and assessment and performance evaluations (SCARs, Customer Notifications, etc.)
Support internal audits, certifications, and regulatory inspections at Arrowhead and its suppliers.
Review Clinical Study Plans that include device instructions.
Requirements:
BS/BA in an applicable scientific field such as chemistry, biology, or biochemistry is preferred
Minimum of eight (8) years industry experience in Quality Assurance, in which at least five (5) of those years were in a leadership position with increasing levels of responsibility.
Medical Device experience required. Combination Product and Supplier Quality experience preferred.
Knowledge of GxP, focus on QMS, QSR, as well as ICH/FDA, EU MDR, ISO 13485 guidance documents and standards applicable to clinical and commercial products.
Preferred:
Works independently, is organized, can multi-task and adjust priorities in a fast-paced, dynamic work environment.
Well-developed communication and interpersonal skills, with the ability to influence stakeholders at all levels.
Ability to consistently communicate with external parties in a professional manner.
Competent knowledge of and ability to use Microsoft Word, Excel, Adobe Acrobat, DocuSign, SharePoint and SmartSheet.
Ability for occasional business
Wisconsin pay range $130,000-$150,000 USD
Arrowhead provides competitive salaries and an excellent benefit package.
All applicants must have authorization to work in the US for a company.
California Applicant Privacy Policy
Auto-ApplyQC Manager - 1st shift
Quality assurance manager job in Menomonee Falls, WI
QC Manager
Shift: 1st, (7am-3:30pm)
Pay: $90-$110k/yr (Based on experience)
Are you a proven quality leader with a passion for process improvement, team development, and precision manufacturing? Our client, a well-established machining organization, is seeking an experienced Quality Control Manager to oversee all quality operations on 1st shift.
Job Description:
Lead, mentor, and develop a high-performing quality team while fostering growth and accountability.
Develop and execute departmental goals, budgets, and cost controls aligned with corporate objectives.
Ensure compliance with ISO 9001:2015 and other relevant standards; maintain all documentation and audit readiness.
Oversee PPAP, SPC, PFMEA, and APQP processes.
Analyze data, establish quality metrics, and implement corrective and preventive actions.
Collaborate with production management to maximize product reliability and reduce cost of quality.
Manage supplier quality performance and conduct vendor evaluations.
Investigate customer complaints, lead root cause analysis, and implement sustainable corrective actions.
Drive continuous improvement initiatives and quality training across all departments.
Qualifications:
Bachelor's degree in engineering, Business, or a related technical field preferred; equivalent experience considered.
20+ years in machining environments, including CNC (3-, 4-, and 5-axis) or multi-spindle operations.
Minimum 5 years of leadership experience managing a Quality department with direct reports.
Strong knowledge of raw material processing (steel bar, tube stock, castings, forgings).
Manufacturing Quality Manager
Quality assurance manager job in Wisconsin
About the Role
The Manufacturing Quality Manager is responsible for overseeing quality assurance, quality control, and regulatory compliance within a manufacturing environment. This leadership position ensures product reliability, process efficiency, and customer satisfaction by implementing and maintaining a robust Quality Management System. The Manufacturing Quality Manager drives continuous improvement using lean manufacturing, Six Sigma, and quality engineering principles while integrating digital tools and data-driven practices to enhance transparency and decision-making. Candidates with experience in ISO 9001 compliance, quality audits, and manufacturing operations will excel in this role.
Responsibilities:
Develop, implement, and maintain the Quality Management System in compliance with ISO 9001 and other standards
Lead cross-functional initiatives to improve product quality, reduce defects, and increase customer satisfaction
Oversee real-time quality metrics and dashboards to track performance and identify trends
Collaborate with IT and operations teams to integrate QMS with ERP and MES platforms
Promote a culture of continuous improvement through lean manufacturing, Six Sigma, and problem-solving methodologies
Manage and coordinate internal and external audits to ensure compliance and audit readiness
Establish and monitor key performance indicators for quality and lead regular review meetings
Develop, enforce, and communicate quality control procedures across production processes
Supervise inspections of raw materials, in-process goods, and finished products
Document investigations, corrective actions, and preventive measures to address quality issues
Train, mentor, and evaluate quality personnel to maintain high standards of performance and compliance
Qualifications:
Bachelors degree in engineering, manufacturing, industrial technology, or a related field
Minimum of five years of experience in quality assurance or quality control within a manufacturing environment
At least two years in a leadership or management role
Six Sigma Certification or ISO 9001 Certification
Strong analytical skills with proficiency in root cause analysis and problem-solving
Hands-on experience with quality assurance tools and quality management systems
Knowledge of manufacturing processes, technical specifications, and regulatory standards
Ability to identify defects and nonconformities quickly and accurately
Experience with quality metrics, audits, and compliance requirements
Desired Qualifications:
Certified Quality Engineer (CQE) or equivalent professional certification
Familiarity with AI and machine learning applications in quality control
Experience integrating QMS with ERP and MES platforms
Knowledge of ITAR and other industry-specific compliance standards
Proficiency with automated inspection systems and statistical process control software
Demonstrated success in leading digital transformation initiatives in manufacturing quality
Package Details
Bonus'
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Haitian Creole Bilingual Quality Assurance Administrator
Quality assurance manager job in Duluth, MN
Description & Requirements Maximus is currently hiring a remote Haitian Creole Bilingual Quality Assurance Administratorto support the Florida Healthy Kids (FL HK) program operations and ensure compliance with established standards and Florida healthcare policies.
In this role, you will be responsible for monitoring phone calls and completing back-office quality reviews to determine whether employees are meeting required performance, quality, and compliance standards. You will also participate in special projects and program initiatives as needed and serve as backup support for the call center during periods of high volume or operational need.
The ideal candidate demonstrates strong attention to detail, excellent critical thinking and analytical skills, and the ability to accurately interpret and apply Florida healthcare policies. This position requires a high level of organization, consistency, and accountability in a remote work environment.
Essential Duties and Responsibilities:
- Provide assistance to program clients with completion of paperwork and obtains employment verification documentation.
- Support case managers to obtain attendance documentation.
- Scan and log all client documentation in an accurate and timely manner.
- Ensure activities and processes are in compliance with both company QA standards and applicable contractual standards.
- Enter, transcribe, record, store, or maintain information in written, electronic and magnetic form relating to services, processes and quality systems.
- Coordinate review activities as assigned by management.
- Perform general office duties such as filing, copying, faxing and mail.
- Perform other duties as may be assigned by management.
Minimum Requirements
- High school diploma or equivalent with 0 - 2 years of experience.
- Florida residency preferred.
- Florida Healthy Kids Program experience preferred.
- Bilingual proficiency in both English and Haitian Creole required.
Home Office Requirements:
- Desktop or Laptop that runs Windows, Mac, or Linux (no Chromebooks or tablets).
- OS for Windows - Current release of Windows 10 or newer.
- OS for Mac - Big Sur (11.0.1+); MacOS (10.14) or newer.
- OS for Linux - Ubuntu (18.04).
- Connectivity to the internet via either Wi-Fi or RJ-45 connection for wired network connection to home router (no mobile hotspots).
- Internet speed of 25mbps or higher required (you can test this by going to *******************
- USB plug and play wired headset with a microphone (no Bluetooth, AirPods or wireless gaming headsets).
- Must currently and permanently reside in the Continental US.
- Must have a camera
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
17.00
Maximum Salary
$
18.50
Easy ApplyOnsite QA CoE Lead/Manager ( USC & GC ) Only
Quality assurance manager job in Milwaukee, WI
SonSoft is an IT Staffing and consulting firm and duly organized under the laws of the Commonwealth of Georgia. We are growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.
Job Description
Play a role of overall QA CoE lead at client location
Interact with JCI counterpart and project stakeholders to gather information on application, requirement, provide estimates/approach, Prepare SoW, CRs.
Participate in forecasting mechanism of QA CoE
Participate in governance meeting to update JCI stakeholders on project progress, challenges etc.
Ensure resource fulfilment & on-boarding as per project needs
Identify continuous improvement initiatives and areas to perform automation, performance and business process proof of concepts
Look for new opportunities and business to be taken under CoE
Define and maintain, review the Test strategy-plan of projects under QA CoE
Hands on Experience in Test Automation or Performance / ETL testing is preferred
Rich experience in Salesforce or any other CRM application is preferred.
If needed work on hands on testing activities
Work with onsite and offshore CoE team collaboratively
Very strong in Project and Test Management activities
Review project testing artifacts prepared by team members
Good experience in Defect management tool such as HP ALM, JIRA, etc.
Excellent communication skills for co-ordination with all the project stakeholders including business
Represent LnT Infotech in governance and project meetings
Qualifications
Key Skills: Experience in Test Automation or Performance / ETL testing is preferred, experience in Defect management tool such as HP ALM, JIRA, etc.
Additional Information
**
U.S. citizens and those authorized to work in the U.S. are encouraged to apply
. We are unable to sponsor at this time.
Note:-
This is a Full-Time Permanent job opportunity for you.
Only US Citizen, Green Card Holdercan apply.
No , , H4-EAD & L2-EADTN Visa, GC-EAD OPT-EAD & H1B Consultants please.
Please mention your Visa Status in your email or resume.
Quality Assurance Director
Quality assurance manager job in Saint Paul, MN
Job Description
To provide support to all sites through the facilitation of quality assurance systems to include coordination of investigations and monitoring compliance. Coordinates the training, monitoring and follow up of these systems to ensure corrections are made and able to be maintained. Include responsibility for strategic oversight, compliance, and facilitation of all staff orientation and development programs, ensuring training supports high-quality residential and supportive services.
NATURE AND SCOPE:
The Director of Quality Assurance and Training (DQAT) reports to the Vice President of Community services who reports to the President/CEO. Is responsible for the facilitation of our investigation process in follow up to VA reports and concerns/complaints and the development of correction plans in response to them. The DQAT is a primary support to sites during state surveys and develops Plans of Correction in response to any citations. Also responsible for strategic development, implementation, and continuous improvement of training programs, including assessing needs, developing curriculum, and ensuring compliance with regulatory standards.
Completion of Quality Assurance audits and program monitoring will be completed along with coordination with the affected teams to ensure areas of concern are resolved in an effective manner. The DQAT will support in the development of action plans, training, development and continued monitoring to support program compliance in both state and organizational standards. The ability to understand a situation by seeking information and developing appropriate and effective action plans is required.
The position requires extensive writing, communication, organization and management skills; effective decision making and problem-solving skills are also critical; working with various team members and excellent public relation skills are also required. Creativity and follow-through on delegated tasks is required. Ability to evaluate company programs and make recommendations to address issues through the development of Best Practices is required.
Requires committee participation through chairing committees and taking on tasks necessary to meet committee goals/objectives. Participates in fundraising efforts in order to assure fiscal integrity of the entire organization. Maintains a flexible work schedule. Working as needed within the 24-hour period of time and provides assistance with coverage as needed Work environment requires the ability to travel between sites as needed. Work environment requires frequent standing, walking, desk work, writing, on-going communication and contact with other services providers, and extensive telephone work. Occasionally may have to provide direct care services, including but not limited to assisting with activities of daily living; lifting and transferring residents; and pushing/pulling wheelchairs. Maintains a working knowledge of all rules and regulations of licensing agencies and policies and procedures of The Phoenix Residence, Inc. This is an exempt position.
JOB RESPONSIBILITIES:
MANAGEMENT: Monitors the overall functioning of all programs in terms of programmatic and residential services. Is responsible for the facilitation of program monitoring and managing the development of programming and documentation systems to meet the needs of service recipients and employees while ensuring compliance with regulatory requirements. Is on-call and carries a phone in order to respond to issues during non-work hours. Develops and maintains quality of service standards, in corporation with the Vice President of Community Services. Is responsible for the development and implementation of organizational goals and objectives in conjunction with other team members. Completes on-going evaluation of services through completion of chart audits, Active Treatment and Direct Care Observations, mock surveys and other systems in place for monitoring programs and services. Participates in overall planning and building functioning in conjunction with other team members. Works with team members to develop and implement organizational and departmental goals. Coordinates and facilitates effective meetings. Writes clear and effective memos/reports.
RESIDENT SERVICES- Develops and maintains knowledge of industry trends and proposes changes to services to best meet the needs of individuals by adjusting organizational practices, facilitating training, and providing needed support for the APDs and the managers to implement. Develops an expertise in Person Centered Principles and creates training and best practices to implement in all Phoenix programs. Develops and ensures the effective implementation of Best Practices. Acts as advocate of individuals residing in Phoenix homes. May need to act as, and/or assist as a QDDP in some programs and assure all requirements are met. Promotes an inter-disciplinary team approach to programmatic services and Person Centered-Thinking principles. Evaluates overall functioning of residential services. Responds to, reports and investigates incidents and Vulnerable Adult Reports in accordance with established regulations and policy. Takes the lead in facilitating the investigation and development of the Internal review for all Vulnerable Adult reports. Performs direct care duties as necessary, which includes assisting individuals in areas of activity of daily living skills, lifting/transferring individuals, and community integration. Occasionally lifts up to 75 pounds, which includes lifting objects and/or lifting/transferring residents.
STAFF TRAINING AND DEVELOPMENT- Oversees orientation and ongoing staff development for all sites. Assessed training needs, develops and updates curriculum to ensure compliance with standards. Coordinates and delivers training, supports staff trainers, and ensures materials are current. Maintains user-friendly systems for staff to self-direct and document training. Facilitates training in homes, including location-specific curriculum and new employee orientation. Develops external resource network to supplement training needs. Ensures all training programs comply with state and federal statues.
FISCAL INTEGRITY- Non-profit organizations depend on grants and donations from their supporters, therefore, it is absolutely imperative that all employees in the organization participate and assist with all fundraising activities. This may include, committee participation and leadership activities as delegated by Vice President of Residential Services. All supervisors/managers/directors shall assist in formulating all aspects of the fundraising program including, but not limited to the following activities; make recommendations; develop proposals; take and active role in the organizations annual fundraising evenings, including the annual golf event, mass mailings, capital campaigns, planned giving, and grant writing.
SAFETY- Adheres to all safety policies and procedures and fosters awareness and actions that promote a safe living and working environment. Monitors and responds to emergencies in accordance with established guidelines. Maintains an injury free workplace by identifying and reporting unsafe conditions, and initiates problem-solving to develop plans for corrections/prevention. Follows established lifting and transfer guidelines and trains others in proper lifting techniques. Assures representation from each house on the Safety Committee. Participates on Occupational Health Committee.
REGULATION COMPLIANCE-Adheres to and maintains knowledge of all policies and procedures and philosophy of The Phoenix Residence, Inc., and all rules and regulations of licensing/certifying agencies. Assures regulation adherence by managers and staff through the routine completion of Quality Assurance Audits. Monitors an updates training programs to comply with all licensing and certifying agency requirements, and preparing curriculum to implement new industry rules and regulations. Develops systems that provide continual regulation adherence and improvement in quality services. Maintains continual regulation/inspection readiness as a minimum standard of performance. Has working knowledge of and complies with all regulations; ICF/MR Federal Regulations, Rule 245B (Consolidate Rule), Supervised Living Facility, Life Safety Code, Food and Beverage, Rule 10, Rule 40, Adult Foster Care, Human Services Licensing Act, and regulations related to employment law. Must pass internal rules and regulations test, within six-month of being hired and every two years throughout employment. Participates in the survey process and develops the Plan of Correction for any citations in conjunction with the APD and Program Supervisors.
CUSTOMER/HUMAN RELATIONS- Maintains and fosters cordial relationships and optimal communication between residents, families, staff, and outside agencies. Monitors the completion and follow up of the complaint policy and tracks patterns which may need to be addressed through the development/training of Best Practices and organizational change. Displays positive, supportive, and cooperative conduct; acts as a role model for appropriate conduct serving resident needs. Provides encouragement and motivation to staff to assure effective/professional communication at all times. Communicates effectively both verbally and in writing; listens accurately and responsively. Responds to communication in timely manner, reviews e-mail daily. Responds to all
customer complaints in a timely and professional manner, while assessing for necessary system changes, staff training, and monitoring.
DEVELOPMENT OF THE POSITION
Program Manager Data Quality
Quality assurance manager job in Minnesota
Program Manager Data Quality needs 18+ years experience
Program Manager Data Quality requires: Experience in Enterprise-Wide DQ and MDM
Implementation/ Execution using Informatica/ Similar DQ Platform
Hands-on exp in core DQ
Experience in Informatica Cloud DQ (IDMC - CDQ)
Informatica Power Center, IICS
Program Manager Data Quality duties:
Act as a central point of contact for the program from the vendor side, helping across resource management, escalation management & delivery management.
Work closely with team on ensuring the vendor team is delivering successfully on goals/tasks, as per program roadmap/needs and with other operational/execution tasks, as/if needed
Quality Assurance Coordinator
Quality assurance manager job in Neenah, WI
Outlook Group is seeking a Quality Assurance Coordinator to be part of our team on 1st shift. This person will provide quality assurance support to the production, customer service, and engineering teams, resolving complaints, defects, and other potential issues and ensuring that products meet customer specifications. The Quality Assurance Coordinator will work closely with the Quality Supervisor to execute a daily plan.
Expectations:
Initiate customer complaint investigations
Perform random quality inspections on production lines
Review incoming material COA/COC for completeness and accuracy
Complete internal audits on our quality system
Partner with Ops team to resolve quality issues
Coordinate Quality requirements with production Team Leads
Assist in the creation and implementation of all working, training, and testing of SOP's
Create and validate Certificates of Analysis/Conformance and product testing according to Clients specified product requirements
Work with production to review IR's, investigate root cause, advise short term disposition and to assist in determining corrective action for prevention of recurrence
Assist with inspection and disposition of non-conforming products
Cross train as a backup for other Quality Coordinators
Collect and maintain data for continuous improvement opportunities
Initiate supplier claims on incoming non-conforming materials
Requirements
:
High School Graduate or General Education Degree (GED)
Excellent verbal & written communication skills
A quick learner with attention to detail
Excellent interpersonal & organizational skills
Experience working in a manufacturing environment accumulating data and creating reports
Knowledge of QA/QC process
Experience determining root cause and corrective action to deviations
Proficient with Microsoft Office Suite or related software
Ability to Make an Impact by being inspired to perform well by the ability to contribute to the success of a project or the organization
Preferred Experience
:
Associates degree in Quality, Engineering, or similar field, OR equivalent experience.
Printing experience or knowledge. (flexographic, paperboard, wide web)
SQF or food safety experience.
What we offer you:
PTO - start earning it IMMEDIATELY
9 paid holidays - eligible on day 1 of hire
Health, Dental, Vision, and Life Insurance
Short Term Disability Insurance
Employee Assistance Program
401K match
Education Reimbursement available
PPE required for the position
Reimbursement up to $75 for steel toe shoes and up to $75 for prescription safety glasses
Does this sound like the perfect job for you? If so, we want to hear from you! Apply today!
SR Specialist, Commercial Quality
Quality assurance manager job in Duluth, MN
This position is responsible for overseeing and maintaining compliance of local quality systems, to ensure local procedures are in place to support these systems, and to assure local personnel is assigned to the appropriate management systems. The Quality Systems will include one or more of the following: Discrepancy Management, Logistic Incidents, Batch Disposition. They will act as the local Management System Owner (MSO). As an employee of Boehringer Ingelheim, you will actively contribute to the discovery, development and delivery of our products to our patients and customers.
Our global presence provides opportunity for all employees to collaborate internationally, offering visibility and opportunity to directly contribute to the companies' success. We realize that our strength and competitive advantage lie with our people. We support our employees in a number of ways to foster a healthy working environment, meaningful work, mobility, networking and work-life balance. Our competitive compensation and benefit programs reflect Boehringer Ingelheim's high regard for our employees.
Duties & Responsibilities
Perform responsibilities of local Management System Owner (MSO) for assigned quality system(s), including writing and maintaining local procedures, training local personnel, actively participating in Global MSO Network.
Perform timely investigations for logistic incidents and deviations.
Work closely with third parties on resolution of open events and deviations.
Identify and monitor US trends through system queries and ensure communication, escalation, and resolution. Perform review of trends with Senior Management (Commercial Quality and Commercial Operations) at least annually.
Track relevant KPI and implement continuous process improvement initiatives.
Perform duties of Key User for Quality Systems (i.e. LOS, GOTrack), including writing/maintaining local procedures, training local personnel on system use, requesting roles for end users, and being local expert and first line of help for all local end users.
Ensure US Marketing Site Quality unit and related areas follow BI regulations and all local regulatory requirements (i.e. 21CFR ยง211.198 and 514.80) for assigned management systems.
Assist in Batch Acceptance activities and release of finished goods to the US market.
Requirements
B.S. degree from an accredited institution in life sciences, engineering, or computer science.
At least four (4) years of experience working in the animal health industry or related field.
Quality or GMP experience preferred.
Demonstrates and maintains excellent oral and written communication skills.
Attention to detail in a fast-paced, high volume environment imperative.
Ability to work in a team environment and independently.
Demonstrated interpersonal and communication skills, planning and organization skills, attention to detail, initiative and independent judgment are required.
Possess the scientific expertise and product knowledge to identify and monitor technical product complaint trends across all BIAH product types and species.
In depth understanding of regulatory and corporate requirements, cGMPs, technical writing, and root cause analysis.
Eligibility Requirements:
Must be legally authorized to work in the United States without restriction.
Must be willing to take a drug test and post-offer physical (if required).
Must be 18 years of age or older.