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  • Director, Global Quality GMP Processes

    Otsuka America Pharmaceutical Inc. 4.9company rating

    Quality assurance manager job in Jefferson City, MO

    The Director, Global Product Quality, GMP Processes is a strategic leadership role responsible for **benchmarking, standardizing, and optimizing global quality processes** across the organization. This role ensures that product quality systems are aligned with **Good Manufacturing Practices (GMP)** and regulatory requirements while driving **efficiency, consistency, and continuous improvement** across all regions and product lines. The Director will lead global initiatives to harmonize and enhance processes related to **product quality complaints, deviations, CAPA, and management reporting** , ensuring timely and effective resolution and robust compliance. **Key Responsibilities** + Global Process Ownership: Lead the design, implementation, and continuous improvement of global quality processes for: + Product Quality Complaints + Corrective and Preventive Actions (CAPA) + Deviations + Management Reporting and Trending + Benchmarking & Best Practices: Evaluate internal and external quality practices to identify and implement best-in-class solutions that enhance compliance and operational efficiency. + GMP Compliance: Ensure all quality processes meet global regulatory requirements (e.g., FDA, EMA, PMDA) and align with current GMP standards. + Governance & Standardization: Develop and enforce global standards, SOPs, templates, and tools to ensure consistency across all manufacturing sites and affiliates. + Quality Systems Leadership: Oversee the global deployment and optimization of electronic quality systems (e.g., TrackWise), including configuration, training, and validation. + Cross-Functional Collaboration: Partner with regional quality leaders, manufacturing, regulatory affairs, and technical operations to ensure alignment and effective execution of quality strategies. + Data-Driven Insights: In collaboration with Quality Operations, lead the development of global quality metrics and dashboards to monitor performance, identify trends, and support decision-making. + Team Leadership: Build and lead a high-performing global team of quality professionals, fostering a culture of accountability, innovation, and excellence. **Qualifications** Required **Required Qualifications:** + Bachelor's degree in a scientific discipline (e.g., Chemistry, Biology, Pharmaceutical Sciences); advanced degree preferred. + Minimum 12 years of experience in pharmaceutical quality assurance or quality systems, with at least 5 years in a global leadership role. + Deep understanding of GMP regulations and global regulatory requirements (e.g., 21 CFR Parts 210, 211, 820). + Proven experience in managing global quality systems and optimizing complaint, CAPA, and deviation processes. + Strong analytical and problem-solving skills with a data-driven mindset. + Excellent communication, leadership, and stakeholder management skills. + Proficiency in quality management systems (e.g., TrackWise) and Microsoft Office tools. + Ability to travel internationally as needed. Preferred + Basic understanding of artificial intelligence and advanced analytics + Experience supporting risk management programs or frameworks. + Familiarity with quality management systems and digital tools. **Competencies** **Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. **Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. **Empowered Development -** Play an active role in professional development as a business imperative. Minimum $183,335.00 - Maximum $274,160.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. **Application Deadline** : This will be posted for a minimum of 5 business days. **Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . **Disclaimer:** This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) . **Statement Regarding Job Recruiting Fraud Scams** At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
    $183.3k yearly 33d ago
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  • Manager Quality Assurance

    Hilton 4.5company rating

    Quality assurance manager job in Jefferson City, MO

    _\*\*\*This position will be Remote, but with a preference for candidates in Ohio, Missouri, Texas or Louisiana\*\*\*_ This is your chance to be part of an in\-house Brands team of industry experts in the domains of hospitality, brand management, innovation, food and beverage, wellness, owner relations, and more, for all of Hilton's unique brands\! As Manager, QA Auditor, you will support the team that leads our brands with the steadfast goal of strengthening and growing the Hilton portfolio\. On the Brands team reporting to Area Manager Quality Assurance, you will perform numerous QA audits and have responsibility for 100 hotels in your territory\. Your main duty is to protect the integrity of the brands inspected in terms of cleanliness, condition, guest safety, and brand standards\. **HOW WE WILL SUPPORT YOU** Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as: + Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night + Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount + Paid parental leave for eligible Team Members, including partners and adoptive parents + Mental health resources including free counseling through our Employee Assistance Program + Paid Time Off \(PTO\) + Learn more about the rest of our benefits \(****************************************** At Hilton, we believe every Team Member is a leader\. We are committed to offering leadership development opportunities and programs through every step of a Team Member's career journey and at every level, both in our hotels and across corporate\. \*\*Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans\. **HOW YOU WILL MAKE AN IMPACT** Your role is important and below are some of the fundamental job duties that make your work unique\. **What your day\-to\-day will be like:** + Perform routine Quality Assurance evaluations\. + Address inquiries and communications made internally, both verbally and in written communications\. + Monitor expenses incurred from travel completed/scheduled, both based upon monthly and yearly goals\. + Participate in Consistency exercises\. + Participate in activities outside of QA to gain a better knowledge of other departments\. **How you will collaborate with others:** + Communicate with Quality Auditors, Area Managers in QA, Directors, Vice President of QA, Brand teams, Design and Construction, and Human Resources to answer inquiries about brand standard compliance, QA, brand protocol, procedures, and Improvement Plans\. **What projects you will take ownership of:** + Coordinate upcoming activities such as travel plans and hotel scheduling, ensuring downtime work is completed and submitted by established deadlines\. **WHY YOU'LL BE A GREAT FIT** **You have these minimum qualifications:** + Five \(5\) years of management experience \- Hotel Operations + Three \(3\) years of experience as a General Manager, Executive Committee Member, or Director + Valid Driver's license + Travel 90% of the time **It would be useful if you have:** + BA/BS Bachelor's Degree + Fluency in a foreign language + Food Safety certification + Project management skills + Working knowledge of product replacement cycles, renovations and physical upgrades + Problem resolution and consulting skills to mitigate potential conflicts/issues with general managers, owners, and/or internal customers while upholding the integrity of the brand + Current resident in the states of Ohio, Missouri, Texas, or Louisiana **WHAT IT IS LIKE WORKING FOR HILTON** Hilton, the \#1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world\-class brands \(**************************************** \. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more\-than 100\-year history\. Hilton is proud to have an award\-winning workplace culture and we are consistently named among one of the World's Best Workplaces\. Check out the Hilton Careers blog \(************************************** and Instagram \(******************************************** to learn more about what it's like to be on Team Hilton\! We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law\. Please contact us \(https://cdn\.phenompeople\.com/CareerConnectResources/prod/HILTGLOBAL/documents/Applicant\_Accommodation\_and\_Accessibility\_Assistance\-English\-20************253430519\.pdf\) if you require an accommodation during the application process\. Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short\-and long\-term disability insurance, access to our employee stock purchase plan \(ESPP\) where you can purchase Hilton shares at a 15 percent discount, a 401\(k\) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non\-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program \("Wellthy"\), a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre\-tax commuter benefit and our travel discount\. The annual salary range for this role is $75,000 \- $100,000 and is determined based on applicable and specialized experience and location\. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive \(Bonus\) Plan, consistent with other team members at the same level and/or position within the Company\.\#LI\-REMOTE **Job:** _Brands_ **Title:** _Manager Quality Assurance_ **Location:** _null_ **Requisition ID:** _COR015IF_ **EOE/AA/Disabled/Veterans**
    $75k-100k yearly 31d ago
  • Director, Quality - Life Sciences

    Datavant

    Quality assurance manager job in Jefferson City, MO

    Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. Datavant is seeking a strategic and hands-on **Director of Quality** to lead product and supplier quality assurance efforts within our **Life Sciences business unit** , which includes the **Datavant Connect** and **Aetion Evidence Platform** . These platforms deliver regulatory-grade real-world data (RWD) solutions through tokenization, data linkage, and privacy-preserving analytics. As Director of Quality, you will own the implementation and evolution of GxP-aligned quality practices that support regulated data services and software. This includes oversight of software validation, privacy compliance, supplier qualification, and audit readiness. You will also lead a team of quality specialists and partner cross-functionally with Product, Engineering, Security, Privacy, and Customer Assurance to ensure that we meet or exceed regulatory expectations and customer trust standards. This role is essential to operationalizing Datavant's **Quality Management System (QMS)** across internal and external stakeholders and enabling continued growth in regulated RWD and evidence generation environments. **What You Will Do** + Lead the development and continuous improvement of Datavant's QMS across Life Sciences products and supplier relationships, ensuring GxP and privacy compliance. + Manage and mentor a team of quality specialists responsible for core functions such as CAPA, internal audits, validation, and supplier monitoring. + Serve as the primary quality liaison to product development teams (Connect and Aetion), providing guidance on SDLC quality controls, validation strategies (GAMP 5, Part 11), and regulatory risk mitigation. + Oversee supplier qualification and re-evaluation processes, including risk-based assessments, audit coordination, and performance monitoring. + Establish and maintain quality metrics (e.g., CAPA closure, audit readiness scores, supplier performance) and drive continuous improvement initiatives. + Support readiness for and participation in customer audits and external assessments (e.g., pharma clients, CROs, regulatory partners). + Partner with Security and Privacy teams to align product and supplier practices with frameworks like HIPAA, GDPR, and FedRAMP. + Lead or support periodic management reviews of the QMS and contribute to strategic quality planning and resource allocation. + Ensure clear documentation and traceability across all quality activities, systems, and changes in compliance with FDA 21 CFR Part 11 and ICH E6(R3). + Represent Datavant's quality program in external communications, including client onboarding, RFIs, and quality-related escalations. **What You Need to Succeed** + 8+ years of experience in quality, compliance, or regulatory roles within life sciences, digital health, or regulated software organizations. + Strong working knowledge of relevant regulations and frameworks, including **FDA 21 CFR Part 11, GAMP 5, ISO 9001, ICH E6(R3), HIPAA** , and **GDPR** . + Proven leadership in scaling and operationalizing a **QMS in a SaaS, RWD, or GxP context** . + Experience managing and mentoring cross-functional teams. + Demonstrated success overseeing **validation, supplier oversight, internal audits, and CAPA management** . + Deep understanding of **data governance, privacy, and security** best practices. + Experience interacting with external auditors, customer compliance teams, or regulatory agencies. + Strong communication skills-capable of explaining complex quality topics to product, legal, technical, and customer-facing stakeholders. **What Helps You Stand Out** + Prior experience supporting real-world data (RWD) platforms or evidence generation technologies used in regulatory submissions. + Background working in or with tokenization, health data linkage, or privacy-enhancing technologies. + Experience interfacing directly with pharmaceutical, biotech, or CRO quality teams. + Training or certification in Six Sigma, ISO Auditing, or software validation methodologies. + Familiarity with supplier portals, quality dashboards, or eQMS platforms (e.g., Veeva, MasterControl). + Experience contributing to industry working groups on quality, data integrity, or health data compliance. \#LI-BC1 We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services. The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. This role is eligible for additional variable compensation. The estimated base salary range (not including variable pay) for this role is: $165,000-$230,000 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .
    $165k-230k yearly 40d ago
  • QA Manager

    Public Consulting Group 4.3company rating

    Quality assurance manager job in Jefferson City, MO

    Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.-all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit ***************************** . PCG Health team helps our clients meet the complex financial, regulatory, and operational challenges of today's changing health care landscape, so they can provide the best care, most effectively, to those they serve. Our in-depth programmatic knowledge and regulatory expertise help state and municipal health agencies respond to regulatory change, improve access to health care, maximize program revenue, improve business processes, and achieve regulatory compliance. Services: + Third Party Administrator Services + Enhance Health and Public Safety Services + Claims Processing Services and Solutions + Consulting and Advisory Services + Cost Allocation Plans and Time Studies + Cost Settlement and Supplemental Payment Strategies + Healthcare Access and Markets A Test Leader oversees the testing process, developing test strategies and plans, guiding a team of testers, and collaborating with development teams to ensure software and product quality. Key responsibilities include designing tests, documenting and tracking defects, providing leadership and guidance to the team, and communicating testing progress to stakeholders to ensure high-quality product delivery. Key Responsibilities Test Planning & Strategy: Develop comprehensive test strategies and plans, defining the scope, objectives, and required techniques for the testing process. Team Leadership: Lead, mentor, and support the testing team, setting goals, providing guidance, and managing their performance. Test Execution & Analysis: Design and oversee the execution of test cases, both manual and automated, to identify software defects and analyze test results to identify issues. Defect Management: Document, track, and report defects using bug tracking systems, and work with developers to ensure issues are resolved effectively. Collaboration: Work closely with cross-functional teams, including developers, project managers, and business analysts, to ensure quality throughout the development lifecycle. Reporting: Prepare and deliver regular status reports to project management and other stakeholders, detailing testing progress and key quality metrics. Process Improvement: Continuously evaluate and improve testing processes and methodologies to enhance efficiency and effectiveness. **Duties and Responsibilities** + Provides leadership, management, and direction to the Quality Assurance Analyst team. + Leads and manages department providing oversight on operations, schedules and deliverables. + Regularly assesses staffing needs, identify areas of team or individual development and implement a plan to address personal or technical growth. + Interacts with project managers and development teams to develop a strong understanding of the project and testing objectives. + Designs and creates test conditions and scripts to address business and technical use cases. + Conducts internal reviews on a periodic basis to verify that staff are adhering to the policies and procedures and internal controls that are in place + Analyzes, develops, and executes test data validation strategies to validate reports and data + Manages spec reviews and requirements' definitions in order to detect measurable requirements for testing (completeness and accuracy) **Required Skills** + Proficiency designing, developing and executing functional testing deliverables + Excellent interpersonal skills with the ability to establish relationships with co-workers and all levels of management + Strong analytical and problem solving skills + Excellent planning and organizational skills to balance and prioritize work + Working knowledge of performance testing for web applications + Experienced in understanding products and processes and break them down into testing components **Qualifications** + Bachelor's degree in Computer Science or relevant technical discipline; Masters preferred + 7+ years relevant QA experience, 1 - 2 years supervisory/management experience **Working Conditions** + Office Setting **The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities or skills of personnel so classified.** **PCG does not sponsor newly hired foreign national workers for work authorization, including H-1B sponsorship** . \#LI \#LI-AH1 \#LI-remote **Compensation:** Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides a reasonable range of compensation for this role. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave. **As required by applicable law, PCG provides the following reasonable range of compensation for this role: $85,900-$120,000. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave.** PCG does not sponsor newly hired foreign national workers for work authorization, including H-1B sponsorship. **EEO Statement** Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work. Public Consulting Group is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, protected veteran status, or status as a qualified individual with a disability. VEVRAA Federal Contractor.
    $85.9k-120k yearly 60d+ ago
  • BMS Quality Manager (BQM) - Data Center Design, Engineering and Construction

    Meta 4.8company rating

    Quality assurance manager job in Jefferson City, MO

    Meta is seeking an experienced Building Management System (BMS) Quality Manager to join our Data Center Engineering & Construction (DEC) Quality team. Our team's mission is to optimize the delivery of our Building Management Systems to ensure it is completed on time, is safe, robust, reliable, and conforms to our design and quality requirements. Role will be supporting internal cross-functional teams, lead installation and commissioning efforts, oversee quality, and quickly adapt in an evolving space.Our data centers are the foundation upon which our rapidly growing infrastructure efficiently operates, and our innovative services are delivered. Building and operating data centers the "right" way is synonymous with ensuring high uptime, capacity availability and capital conservation. The data center engineering team thinks from chip to chiller (or electrical substation), determining configurations and ensuring maximum efficiency of our compute infrastructure. **Required Skills:** BMS Quality Manager (BQM) - Data Center Design, Engineering and Construction Responsibilities: 1. Manage, onboard, and lead the General Contractor BMS Lead(s), the Control Systems Integrator (CSI) and Electrical and Installation (E&I) controls contractor s throughout all phases of the project, while developing efficiency improvements and incorporating lessons learned to ensure a safe, robust, reliable and functional controls system that adheres to Meta's design and quality requirements 2. Establish a clear vision and foster cross-functional collaboration, coordination, and support among on-site project teams, including the Meta BMS team, general contractors, Control System Integrators, and installation contractors 3. Drive consistency and standardization across all buildings and Control System Integrators and installation contractors 4. Review, understand and ensure project level adherence to the issued revision of the BMS PLC Playbook 5. Perform BMS inspections (wiring, installation, and commissioning) and validate the status/progress of the projects including supporting the project teams, both internal and external, starting from the early stages of Mechanical, Electrical and Plumbing (MEP) construction by working with project level Construction Managers (both internal and external) to check the health of the project (including schedule), working with the project teams and supporting Regional Quality Managers (RQMs). Align internally on program/project related communications to ensure a clear, consistent message to trade partners 6. Assess team performance, build relationships and to support the project benchmark and mock-up process of the BMS installations to assure consistency across the project while coordinating these efforts across multiple cross-functional partners, in a timely manner, to minimize re-work 7. Work with Construction Managers, Regional Quality Managers and General Contractors to ensure creation, accuracy and maintenance of logical schedule(s) for construction, commissioning, and packaged equipment BMS activities while leveraging this data to identify early finish dates for detailed design delivery 8. Coordinate and manage both packaged equipment factory installed controls audits and BMS commissioning audits to ensure specification/requirement adherence and track identified deficiencies through completion 9. Coordinate and lead large multi-stakeholder meetings on a regular basis and communicate discussions to all key stakeholders 10. Support custom tooling and their integration into the construction processes as well as supporting other cross-functional program/project initiatives that directly impact the delivery of the BMS while simultaneously working to identify and mitigate risk associated with these efforts 11. Travel domestically as needed (anticipated 40-50% travel) **Minimum Qualifications:** Minimum Qualifications: 12. Bachelor's degree (Engineering, Construction Management, or equivalent degree) or relevant work experience 13. 10+ years of experience with a combination of Instrumentation and Controls programming/installation, general contractor MEP coordination/project management, commissioning (both mechanical and electrical) of data centers, or other large scale mission critical buildings 14. Experience with Industrial Automation and Building Management Control Systems (i.e. PLC/DDC) 15. 3+ years of experience with programming/designing of HVAC control systems & Electrical Power Monitoring **Preferred Qualifications:** Preferred Qualifications: 16. Experience with PLC, SCADA and OPC UA systems 17. Experience with Schneider Electric Unity Pro, AVEVA, and Ignition platforms 18. Experience with Schneider Modicon and Rockwell Allen-Bradley PLC Platforms 19. Experience with Autodesk ACC Build and Procore Platforms 20. Certified in the following: cGMP, CAP (Certified Automation Professional), and/or PMP (Project Management Professional) **Public Compensation:** $150,000/year to $209,000/year + bonus + equity + benefits **Industry:** Internet **Equal Opportunity:** Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
    $150k-209k yearly 29d ago
  • SAP Test Lead

    Cayuse Holdings

    Quality assurance manager job in Jefferson City, MO

    **Job** **Title:** SAP Test Lead **Type:** Independent Contract - Corp to Corp/1099 **Contract Length:** 6 months - Potentially Renewable The SAP Test Lead role offers a unique opportunity to drive critical testing initiatives within SAP implementation and enhancement projects. As an independent contractor, the Test Lead will be responsible for ensuring the quality, reliability, and performance of SAP applications by defining and executing robust testing strategies. This role requires a combination of technical expertise in SAP, strong leadership capabilities, and experience in various testing methodologies and frameworks. The SAP Test Lead will collaborate with cross-functional teams, including business stakeholders, developers, and project managers, to deliver high-quality SAP solutions while mitigating risks and ensuring seamless integration with business processes. This position is well-suited for seasoned professionals who thrive in dynamic project-based environments and can deliver exceptional results with minimal supervision. **Responsibilities** **Key Responsibilities:** + Test Planning & Strategy: Define the overall test scope, objectives, and approach for project/engagement. Develop detailed test plans, schedules, and deliverables for all testing phases (e.g., SIT, UAT, performance, regression). + Environment & Data Management: Ensure the readiness of test environments and manage test data for various testing phases. + Team Leadership & Management: Lead, mentor, and motivate the testing team, assigning tasks, monitoring progress, and providing regular feedback and guidance. + Test Case Development & Execution: Oversee the design and development of comprehensive test scenarios and test cases that cover all functional and non-functional requirements. Ensure test execution follows the established plan. + Defect Management: Track, document, and manage defects using a bug tracking system. Liaise with developers and other stakeholders to ensure timely resolution and retesting of issues. + Reporting & Communication: Prepare and present regular status reports, quality metrics, and test results to project managers, senior management, and clients. Facilitate communication between testing, development, and business teams. + Risk Management: Identify potential project risks, develop mitigation strategies, and prioritize testing activities based on risk and business impact. **Qualifications** **Required Skills & Qualifications:** + **Experience** : + Experience in at least one full lifecycle SAP implementation project (e.g., S/4HANA, ECC). + Experience working in Agile, Waterfall, and hybrid methodologies. + **Technical Knowledge** : + Understanding of core SAP modules and end-to-end business processes. Understanding of SAP EAM module will be a plus. + Proficiency with test management and defect tracking tools (e.g., Microsoft Azure, JIRA, HP ALM, SAP Solution Manager). + Hands-on experience with performance testing frameworks/tools. + **Soft Skills** : + Excellent leadership, communication, and stakeholder management skills. + Strong analytical, problem-solving, and decision-making abilities. + Strong organizational and project management skills. **Other Duties:** _Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice._ _Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local l_ _aw._ **Pay Range** USD $55.00 - USD $65.00 /Hr. Submit a Referral (************************************************************************************************************************** **Can't find the right opportunity?** Join our Talent Community (********************************************************** or Language Services Talent Community (******************************************************** and be among the first to discover exciting new possibilities! **Location** _US-_ **ID** _2025-3043_ **Category** _Information Technology_ **Position Type** _Independent Contractor_ **Remote** _Yes_ **Clearance Required** _None_
    $55-65 hourly 60d ago
  • Quality Manager | $85,000-$89,000/Year | Manufacturing Leadership | Full Benefits

    PFI Holdings

    Quality assurance manager job in Owensville, MO

    Owensville, MO | $85,000-$89,000 per year | Full-Time, Day Shift ? FREE company-paid Life Insurance & Long-Term Disability What You'll Do Quality Management System / Compliance Maintain and continuously improve the site Quality Management System aligned with ISO 9001 Ensure procedures, work instructions, forms, and records are controlled, current, and followed Plan, schedule, and lead internal audits; drive effective corrective action closure Prepare for and support customer and certification audits Product Quality / Inspection Oversee incoming, in-process, and final inspections for conformance to drawings, specs, labeling, and customer requirements Make accept/reject decisions for nonconforming product and lead containment efforts Ensure inspection tools and gauges are available, calibrated, and used correctly Implement and enforce CTQs, visual standards, and first-article/first-piece approvals Corrective Action / Problem Solving Lead root cause analysis and corrective actions for defects, customer complaints, field issues, and audit findings Ensure corrective actions address root cause-not just sorting or rework Track effectiveness and escalate repeat or systemic issues Communicate quality risks and status to leadership and customers as needed Supplier Quality Support supplier qualification, performance reviews, and scorecards Define incoming inspection criteria and hold suppliers accountable Issue and verify closure of supplier corrective actions Process Control & Continuous Improvement Partner with Production, Engineering, and Operations to prevent defects at the source Monitor scrap, rework, returns, and delivery defects; present trend and COPQ data Drive improvement initiatives tied to safety, quality, delivery, and cost Champion a “build it right the first time” culture on the shop floor Training & Leadership Directly supervise Quality Technicians/Inspectors Coach supervisors and leads on quality expectations and escalation paths Serve as the quality voice in daily production meetings What You'll Need 3+ years of experience in quality, manufacturing, fabrication, assembly, or engineering environments 2+ years in a leadership or supervisory role Working knowledge of ISO 9001 and internal auditing practices Experience with nonconformance control, corrective action, and root cause analysis Ability to read and interpret engineering drawings, tolerances, BOMs, and work instructions Strong communication skills across all levels Proficiency with Excel and manufacturing systems (ERP/MRP/Inventory) Preferred Experience Leading ISO 9001 or customer audits Gauge calibration systems, first article inspections (FAI), PPAP-type documentation Supplier quality management (domestic and offshore) Lean / 6S / visual factory principles Cost of Poor Quality analysis Why You'll Love Working Here $85,000-$89,000 annual salary, based on experience High-impact leadership role with direct influence on quality and operations Benefits start the first of the month after 30 days of employment: Medical, dental, and vision insurance ? Company-paid life insurance & long-term disability Paid Time Off Optional supplemental plans: accident, cancer care, hospital indemnity 401(k) with company match (eligible after 90 days) Opportunity to strengthen and lead a meaningful quality system If you're a hands-on quality leader who believes in prevention over inspection and wants to make a real operational impact, apply today. Jahabow is a leading designer and fabricator of commercial-grade retail display cases and millwork/décor, partnering with major retailers such as Sam's Club, Academy, Kohl's, and Walmart. We are seeking an experienced Quality Manager to own and drive our Quality Management System (QMS) while serving as the quality leader on the manufacturing floor. This role is both strategic and hands-on-developing systems and standards while ensuring they are actively followed in daily operations.
    $85k-89k yearly 11d ago
  • Manager, Data Quality

    Dodge Construction Network

    Quality assurance manager job in Jefferson City, MO

    The Manager, Data Quality, is responsible for overseeing the full data management lifecycle and operational workflow of Company Entity Management (CEM) for company and contact data within Dodge Construction Network's (Dodge) master data ecosystem. This role leads both onshore and offshore teams to ensure the accuracy, completeness, and standardization of company entities that power Dodge's products, customer experiences, and analytics. The Manager will define and execute the end-to-end operating model for CEM including the development of Standard Operating Procedures (SOPs), establishing KPIs, designing quality and governance frameworks, and defining requirements for automation and human-in-the-loop workflows. This role drives continuous improvement by refining processes, enhancing data sourcing and enrichment, evaluating automation outputs, and collaborating closely with cross-functional partners across Product, Engineering, and Operations. This leader must bring strong people management and project management skills, an analytical mindset, and have experience working in scalable data operations environments. This is a full-time position and reports directly to the Director of Data Acquisition. **_Preferred Location_** + This is a remote, home-office-based role, and candidates located in the continental United States will be considered. + For this position, there is a preference to hire in the Central and Eastern Time Zone; however, candidates in other areas/time zones would be considered as well. **_Travel Requirements_** Expected travel is minor for this role. **_Essential Functions_** + Design, maintain, and improve company and contact entity workflows, SOPs, SLAs, and quality standards + Define and track KPIs for team efficiency, business impact, financial stewardship, and client satisfaction + Oversee entity creation, updates, merges, conflict resolution, and exception handling + Partner with automation, engineering, and data science to integrate and optimize human-in-the-loop and machine-assisted processes + Analyze performance patterns to identify automation gaps, reduce manual interventions, and continuously improve processes + Lead, mentor, and develop CEM team members + Establish performance expectations, work allocation, and capacity planning + Manage relationships with third party data providers and offshore vendors + Collaborate closely with Engineering, Product, Sourcing, and Sales to align CEM standards with business and platform needs + Participate in roadmap discussions, attribute model design, and classification/taxonomy updates **_Education Requirement_** Bachelor's degree in Information Systems, Data Analytics, Supply Chain Management, Computer Science, Engineering, Operational Management, or related technical fields or equivalent education and work experience. **_Required Experience, Knowledge and Skills_** + 7+ years of experience in data operations, master data management, digital operations, or business transformation + 2+ years managing teams + Proven experience managing both onshore and offshore teams + Experience with SQL and/or Python programming + Advanced problem solving and data driven decision making capabilities + Proven record of managing external vendor relationships + Ability to translate technical concepts into actional business insights for non-technical stakeholders + Experience with automation tools, scraping frameworks, and data pipelines + Exposure to data operations utilizing machine learning and data enrichment techniques + Proficiency in data governance, KPI management, and quality assurance + Strong project management skills, including planning, prioritization, and execution of change management + Excellent written and verbal communication skills for presenting strategies, reporting performance metrics, and building relationships with stakeholders **_Preferred Experience, Knowledge and Skills_** + Data Visualization tools such as AWS Quicksight, PowerBI, Tableau + Knowledge of construction industry or content workflows a plus + Experience with salesforce a plus + Familiarity with cloud-based data environments + Familiarity with Jira/Confluence **_About Dodge Construction Network_** Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with cutting-edge software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement. Dodge is the catalyst for modern construction. **_Salary Disclosure_** Dodge Construction Network's compensation and rewards package for full time roles includes a market competitive salary, comprehensive benefits, and, for applicable roles, uncapped commissions plans or an annual discretionary performance bonus. **_For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the future require sponsorship for employment visa status._** **_A background check is required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job and consistent with all federal state and local ordinances._** **_Reasonable Accommodation_** **_Dodge Construction Network is committed to recruiting, hiring, and promoting people with disabilities. If you need an accommodation or assistance completing the online application, please email_** **_***************************_** **_._** **_Equal Employment Opportunity Statement_** **_Dodge Construction Network is an Equal Opportunity Employer. We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. All employment decisions shall be based on merit, qualifications, and business needs without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law._** \#LI-Remote \#LI-CS1 \#DE-Remote \#DE-2026-22
    $53k-87k yearly est. 9d ago
  • QA/Training Supervisor

    Youngwilliams Pc 4.2company rating

    Quality assurance manager job in Jefferson City, MO

    The QA/Training Supervisor oversees quality assurance and training operations and leverages data-driven insights to improve call center efficiency and effectiveness. This position also collaborates with leadership on comprehensive training and coaching programs that enhance staff readiness and overall performance outcomes. Essential Job Requirements Establishes and communicates monthly QA monitoring targets Manages QA team performance to ensure completion and achievement of established targets for the Income Maintenance mailroom. Utilizes trend analysis data to identify and escalate issues, design refresher topics, and improve new hire training. Researches, develops, and implements new features, technologies, programs and methods to improve QA processes. Reviews training surveys and integrate feedback to improve the training program. Meets with managers to review training curriculum, technologies, and delivery to improve training quality, trainee readiness, and staff retention. Oversees training programs for outreach team, supervisors, leads, and other levels of levels of project staff. Ensures all training material updates and improvements are made in a timely manner. Develops and improves knowledge testing methods and technologies. Regular and timely attendance Other duties as assigned Required Education High School diploma or equivalent required Bachelor's degree in education, training, or related field preferred Required Experience At least one year of work experience as a trainer in a related field is required. Experience coaching, training, and motivating employees. Demonstrated interpersonal skills, presentation skills, and ability to work productively with all levels in an organization. Relevant computer skills such as PowerPoint, Outlook, and Word Experience with state programs is preferred.
    $53k-76k yearly est. Auto-Apply 3d ago
  • Center Quality Assurance Supervisor

    Join Parachute

    Quality assurance manager job in Rolla, MO

    Department Center Quality Employment Type Full Time Location Rolla, MO Workplace type Onsite Compensation Up to $70K ($50K - $55K base + up to 25% monthly bonus) + benefits Key Responsibilities Required Qualifications Why Join Parachute? About Join Parachute Parachute is a new kind of plasma donation company that allows individuals to earn money while creating life-saving medicine. Plasma is used to create medicine that treats chronic illnesses, including immune disorders, liver disease, bleeding disorders, and cancer. Right now, there's a severe plasma shortage, which is impacting patients' access to these life-saving treatments.
    $50k-55k yearly 60d+ ago
  • Quality Area Lead - Jefferson City, MO

    Unilever 4.7company rating

    Quality assurance manager job in Jefferson City, MO

    Job Title: Quality Area Lead - 3rd Shift Hours: M-F 12:00AM to 08:30AM; Training will be held on day shift Pay: $34.91/hour + Shift Differential ($6.28/hr) while working nights TYPE: HOURLY Minimum Education and Experience: College Bachelor's degree preferred Minimum 3 years related work experience, preferably in a quality environment General Scope of Position: The Quality Lead role will have ownership of the performance of quality throughout the LIV area. They are required to lead autonomously, motivate and develop their team. This role is the business facing lead for the area, ensuring partnership across End to End Supply Chain operations. Job Skills/Tasks: Essential Functions: Accountable for performance of the following: Safety 100% completion of risk assessments, SQC audits, SBO's for direct reports. World class execution of 5S and GMP within their area. Team's execution to the f-tag program. Quality Lead Quality Technicians Report and review E-Incidents to suppliers Participate in Internal Auidt program Investigate MQI's with a cross functional team to prevent reoccurrence Communicate holds to planning Manage the rework area and instructions Utilizes SAP QM and Unilever specifications including PLM and JDA TNT system and support verification of use for quality purposes. Ensure all Area equipment validations are completed using IQ, OQ, PQ. Calibrations of all department equipment Owner of SOP and work instruction for Area to ensure updated regularly. Supports effort to complete and maintain internal and external audits and certifications. Responsible of traceability compliance and auditing to ensure compliance e.g includes annual mock recall exercises. Ensures proper onboarding of new hires in department. Oversee Cleaning and Disinfection execution on shift. Supports and participates in Quality Pillar activities for UMS program. Drives quality focused improvement activities, reducing quality losses. Utilizes advanced knowledge of category and technology details and requirements to support site innovation and changes. Supports the quality Digital agenda. Ensure all supply's are ordered in a timely manner. All other duties as assigned. Productivity Glidepath with area plan as well as overall factory plan. Build strategic plan to execution targets for their department and program. Utilization of shift handover checklist to ensure seamless communication across shifts. Participation in daily Planning meeting to ensure alignment to area strategy. Cost/Labor Manage area labor to budget. Complete department payroll Data Integrity Understand all quality data entry, and reporting. Ability to coach others on proper usage. Competencies: Skills Required: Ability to develop leaders. Strong sense of self-accountability and thrives in an autonomous environment. Flexible work schedule to ensure support across their teams of varying shifts. Verified and demonstrated technical skills in manufacturing operations. Proficient in Microsoft Office. Planning Understand and utilize data to drive decisions and align resources. Lead discussions and decision making. Manage multiple workstreams simultaneously. Leadership Ability to gain buy-in and motivate their area team as well as cross-functional team members. Execute performance escalation standards. Teamwork One Team mindset. Bias for Action. Drives for solutions. Personal Protective Equipment: Refer to department specific PPE assessment Promotional Progression: (List and Describe) This is a developmental role that could lead to increasing leadership within Unilever. In this role you will be challenged to develop your area leadership team and ensure performance across all shifts. This position will require thorough knowledge of the operations environment and experience developing teams. Why work for Unilever | Culture for Growth | Every Voice Matters | Global Reach | Strategy | Unilever | Unilever Global Website | Employment is subject to verification of pre-screening tests, which may include drug screening, physical and background check. *Any coverages for health insurance and retirement benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents #TER123 ------------------------------------ At Unilever, inclusion is at the heart of everything we do. We welcome applicants from all walks of life and are committed to creating an environment where everyone can thrive/succeed. All applicants will receive fair and respectful consideration, and we actively support the growth and development of every employee. Unilever is an Equal Opportunity Employer/Protected Veterans/Persons with Disabilities. For more information on your federal rights, please see Know Your Rights: Workplace Discrimination is Illegal Employment is subject to verification of pre-screening tests, which may include drug screening, background check, credit check and DMV check. If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact us at NA.Accommodations@unilever.com. Please note: This email is reserved for individuals with disabilities in need of assistance and is not a means of inquiry about positions or application statuses. The Protected Veterans or Individuals with Disabilities AAP narratives are available for inspection by any employee or applicant for employment Monday through Friday during normal business hours at establishment. #LI-DNP
    $6.3-34.9 hourly Auto-Apply 39d ago
  • Senior Quality Specialist (Premium Audit)

    Travelers Insurance Company 4.4company rating

    Quality assurance manager job in Jefferson City, MO

    **Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. **Job Category** Technology **Compensation Overview** The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. **Salary Range** $52,600.00 - $86,800.00 **Target Openings** 1 **What Is the Opportunity?** At Travelers, the Operations Quality Assurance (QA) groups are responsible for ensuring that a high-level of customer experience is being provided to our external customers and internal business partners. As a Sr Quality Assurance Specialist, you will be responsible for assessing interactions and/or transactions of other internal employee groups to ensure that the predetermined quality standards are being met. As you expand your technical skills and business knowledge, you will have the opportunity to grow your career at Travelers. **What Will You Do?** + Perform quality reviews for supported business area(s), adhering to Quality program guidelines and audit standards, to ensure accuracy. + Assist in the onboarding and training of less experienced team members. + Participate in quality assurance meetings and discussions. + Provide recommendations to improve quality assurance processes, including, but not limited to, program attributes. + Build and maintain knowledge and understanding of products, forms, coverages, workflows, and quality assurance processes for primary business area(s) supported. + Embrace change management efforts. + Perform other responsibilities as assigned. **What Will Our Ideal Candidate Have?** + _Two years of Premium Audit, and Business Insurance experience_ + _Ability to work on high-volume tasks simultaneously to ensure their timely, accurate, and high-quality completion._ + _Attention to detail, with a focus on producing quality, error-free work._ + _Written and verbal communication skills with the ability to collaborate across business areas._ **What is a Must Have?** + High school diploma or equivalent. + One year of insurance, operations, or related experience. **What Is in It for You?** + **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. + **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. + **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. + **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. + **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. **Employment Practices** Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit ******************************************************** .
    $52.6k-86.8k yearly 2d ago
  • Clinical Quality Manager

    Four Rivers Community Health Center 3.0company rating

    Quality assurance manager job in Rolla, MO

    Clinical Quality Manager Department: Administration Immediate Supervisor: Chief Operating Officer (COO) Job Supervisory Responsibilities: Under the supervision of the Chief of Operations, the Clinical Quality Manager is responsible for the clinical quality delivery of patient care services through management of clinical quality indicators, quality improvement, and quality assurance. This role supports development and maintenance of procedures and workflows and collaborates daily with clinic leadership to support quality activities aligned with the health center's mission, vision, and values. This position works closely with the Risk Manager on clinical risk functions including, but not limited to, the Annual Risk Management Plan, FTCA-related clinical activities, and incident reporting review/trending. Essential Functions/Responsibilities · Ensure ongoing compliance with applicable state and federal laws, licensing requirements, and external quality/recognition standards and network/payer quality program expectations. · Lead and manage day-to-day clinical quality measures, performance monitoring, and improvement workflows across medical, dental and behavioral health services, ensuring consistent implementation at all sites. · Maintain continuous readiness for external standards and renewal requirements (including PCMH/PCHH-related expectations as applicable) through workflow standardization, documentation oversight, internal review, and ongoing sustainment. · Ensure clinical quality performance measures and program outcomes are achieved; when goals are not met, document contributing factors and provide recommendations for program or workflow changes. · Drive effectiveness of organizational services through measurement and assessment of population health outcomes and clinical performance trends. · Lead clinical improvement efforts related to patient experience by using standardized survey results and qualitative feedback to identify, implement, and monitor improvements. · Partner with the Risk Manager to support clinical components of: Annual Risk Management Plan implementation and monitoring, FTCA-related clinical readiness activities, and incident reporting processes including review, trending, corrective actions, and follow-through. · Lead and coordinate the clinical education component tied to quality and safety programs; monitor progress and adjust training approaches based on clinic needs and performance trends in partnership with medical and dental training coordinators. · Manage the annual review and updating of the organization's Quality Improvement Plan and related clinical quality/patient safety workplans. · Maintain active participation and/or representation in external quality improvement activities/committees as assigned (e.g., MPCA QI Committee) in coordination with clinical leadership. · Support UDS performance measure reporting requirements and ensure accuracy and readiness for leadership review/approval. · Extract, validate, and analyze data from the EHR and other sources to produce accurate reports, presentations, and actionable recommendations; translate findings into clinic-level workflow improvements. · Conduct research, collect data, and make recommendations for future clinical quality and patient safety initiatives with a focus on sustainability. · Build strong working knowledge of dental quality/safety standards and workflows (infection prevention, documentation, patient safety events, and satisfaction drivers) to ensure quality oversight is balanced across medical and dental services. · Perform other duties as assigned. Performance Requirements Knowledge · Knowledge of HRSA and community health settings; policies, procedures, protocols; and clinic operations/prioritization. Skills · Strong organization/time management and workflow design skills; ability to maintain effective working relationships with the team, patients, and external partners. Abilities: · Ability to lead and influence cross-functional teams and extract/analyze EHR data to produce accurate reports and recommendations. Required Qualifications · Current, unrestricted Registered Nurse (RN) license. · Demonstrated experience in clinical quality, patient safety, infection prevention, risk/incident review, or performance improvement. · Ability to support both medical and dental clinical quality.
    $39k-47k yearly est. 9d ago
  • Quality Engineer

    Hitachi 4.4company rating

    Quality assurance manager job in Jefferson City, MO

    The Opportunity Join Hitachi Energy in Jefferson City, MO, as a Quality Assurance Engineer and be part of a team that powers a sustainable energy future. In this role, you'll champion quality across manufacturing processes, ensuring our products meet the highest standards of performance, safety, and reliability. You'll work with cutting-edge technologies, collaborate with cross-functional teams, and drive continuous improvement initiatives that make a real impact. This is more than a job-it's a chance to grow your career in a global organization that values innovation, integrity, and inclusion. If you're passionate about quality and thrive in a fast-paced, data-driven environment, we want to hear from you. How You'll Make an Impact * Define and implement quality assurance programs aligned with industry codes and regulations * Conduct supplier audits and inspections to ensure product conformance * Lead internal audits and support customer quality initiatives * Recommend process improvements to enhance operational efficiency * Review purchase orders and specifications for quality compliance * Approve vendor and field quality plans, suggesting improvements where needed * Provide expert advice on NDT, SPC, metrology, and quality codes * Investigate technical issues and implement CAPA to prevent recurrence * Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines. Your Background * Bachelor's degree in Engineering or equivalent experience * Minimum 5 years in engineering, manufacturing, or quality roles * Strong analytical skills with experience in FMEA, FMECA, and reliability testing * Proficiency in SPC, Six Sigma, Cp/CpK, and Pp/PpK analysis * Experience in continuous improvement methodologies (Kaizen, DMAIC, RCA, etc.) * Familiarity with ISO-9001 or QS-9000 standards in a manufacturing setting More About Us * At Hitachi Energy, we live our values of safety, integrity, and innovation every day * We offer global career development opportunities and support continuous learning * Be part of a diverse, inclusive team driving real change in the energy industry Equal Employment Opportunity (EEO)-Females/Minorities/Protected Veterans/Individuals with Disabilities Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.
    $62k-77k yearly est. Auto-Apply 4d ago
  • Quality Engineer (AI & Test Automation)

    Cognizant 4.6company rating

    Quality assurance manager job in Jefferson City, MO

    's Quality Engineering & Assurance Team** Our Quality Engineering & Assurance team is the innovative engine at our company. We are a dedicated group of builders and problem-solvers responsible for the most critical, customer-facing platforms. Within this team, the Quality practice is not a downstream function but a fully integrated partner in development. Our mission is to embed quality into every stage of the lifecycle, and as a Quality Engineer, you will be on the front lines of this effort. **Position Overview** Are you a driven Quality Engineer passionate about building the future of testing? We are seeking a creative and hands-on QE to be a key contributor to our quality practice. This is an exciting opportunity to move beyond traditional QA and dive into the world of AI-driven testing, helping us build and maintain robust quality standards for our mission-critical intelligent applications that are redefining customer interaction. **Key Responsibilities** + Design, develop, and maintain test automation frameworks using Java and Python. Write clean, efficient, and scalable automation scripts for new features to ensure robust test coverage across all deliverables. + Perform API testing: Understand API concepts, develop and execute functional tests, interpret Swagger YAML files, and validate endpoints using Postman or Rest Assured automation frameworks. + Conduct database testing: Write and execute SQL queries to retrieve, update, and delete data, ensuring database integrity and reliability. + Own quality for assigned features and components: Collaborate with product managers and developers on requirements analysis, create detailed test cases, execute comprehensive test suites (functional, integration, regression), and provide final quality sign-off. + Track and report testing progress: Use tools such as JIRA, ADO, or ALM for defect logging and reporting, ensuring transparency of feature quality to the team and stakeholders. Also understanding of CI/CD concepts. + Implement and execute test plans for AI/ML applications: Support QA activities and certify the quality of AI-powered systems, including hands-on testing of chatbots for intent recognition, conversational flow, response accuracy, and edge case handling. + Leverage modern AI tools to enhance workflow: Utilize AI code assistants like GitHub Copilot to accelerate test script development and explore generative AI for tasks such as test data creation and bug report summarization. + Ensure AI reliability and fairness: Execute test cases to identify issues related to bias, fairness, and model robustness, contributing to the overall trustworthiness of AI systems. + Develop and maintain test automation scripts and frameworks using Java and Python. + Have proficiency with test and defect management tools, particularly JIRA or any similar tools. **Required Skills & Qualifications** + Bachelor's or Master's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience. + 0 - 1 years of professional experience in a Quality Assurance or Quality Engineering role. + Some hands-on experience developing and maintaining test automation scripts and frameworks using Java and Python. + Basic understanding of the Software Testing Life Cycle (STLC) and practical experience working in an Agile/Scrum environment. + A keen interest in or prior experience testing AI-powered applications, such as chatbots or other AI/ML-based systems. + Hands-on experience with the Hybrid Automation frameworks. + Familiarity with CI/CD concepts and tools (e.g., Jenkins, GitLab, GitHub Actions). + Exposure to performance testing tools (e.g., JMeter, Gatling). + Basic knowledge of cloud platforms (AWS, Azure, or GCP) and containerization (Docker) + A passion for learning and staying up to date with the latest trends in AI and software testing. **Location** New hires will be hired to the Cognizant office in **Plano, TX** , where you will work alongside other experienced Cognizant associates delivering technology solutions. Applicants must be willing to relocate to this major geographic area. While we attempt to honor candidate location preferences, business needs and position availability will determine final location assignment. **Start Date** New hires will start in **January 2026** . While we will attempt to honor candidate start date preferences, business need and position availability will determine final start date assignment. Exact start date will be communicated with enough time for you to plan effectively. **Salary and Other Compensation:** Applications are accepted on an ongoing basis. The annual salary for this position is $65,000.00 depending on experience and other qualifications of the successful candidate. This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans. **Why Choose Us?** Cognizant delivers solutions that draw upon the full power and scale of our associates. You will be supported by high-caliber experts and employ some of the most advanced and patented capabilities. Our associate's diverse backgrounds offer multifaceted perspectives and fuel new ways of thinking. We encourage lively discussions which inspire better results for our clients. **Benefits** Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: + Medical/Dental/Vision/Life Insurance + Paid holidays plus Paid Time Off + 401(k) plan and contributions + Long-term/Short-term Disability + Paid Parental Leave + Employee Stock Purchase Plan **Disclaimer** The hourly rate, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law. **Work Authorization** Due to the nature of this position, Cognizant cannot provide sponsorship for U.S. work authorization (including participation in a CPT/OPT program) for this role. _Cognizant is always looking for top talent. We are searching for candidates to fill future needs within the business. This job posting represents potential future employment opportunities with Cognizant. Although the position is not currently available, we want to provide you with the opportunity to express your interest in future employment opportunities with Cognizant. If a job opportunity that you may be qualified for becomes available in the future, we will notify you. At that time you can determine whether you would like to apply for the specific open position. Thank you for your interest in Cognizant career opportunities._ Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
    $65k yearly 9d ago
  • Director, Quality & Compliance Training (Princeton, Hybrid)

    Otsuka America Pharmaceutical Inc. 4.9company rating

    Quality assurance manager job in Jefferson City, MO

    The Director, Quality & Compliance Training, is a senior leader within the Learning Center of Excellence under Global Quality. This role is responsible for developing and executing global training strategies for various functions (e.g., Commercial, Finance, HR, Legal, and other General & Administrative areas). The position ensures that learning programs drive business performance, compliance with corporate standards, and foster a culture of continuous development across the organization. **Key Responsibilities:** **Strategic Leadership & Governance** + Define and lead the global training strategy aligned with corporate objectives and quality principles. + Establish governance frameworks for training compliance and operational excellence, including policies and SOPs. + Serve as a key advisor to senior leadership on learning trends, capability-building strategies, and risk mitigation. **Program Development & Delivery** + Design and oversee training programs for Commercial and G&A functions, ensuring relevance and scalability. + Implement innovative learning solutions leveraging adult learning principles, digital platforms, and blended learning approaches. + Ensure training content aligns with corporate standards and supports organizational priorities. **Stakeholder Engagement & Collaboration** + Partner with functional leaders, HR, and Quality to identify learning needs and align initiatives with business goals. + Act as a trusted advisor to senior leadership on training effectiveness and workforce capability development. **Continuous Improvement & Analytics** + Define KPIs and leverage data analytics to measure training impact and drive enhancements. + Stay current with industry best practices, emerging technologies, and evolving business needs to continuously improve learning programs. **Operational Oversight** + Collaborate with training operations teams to ensure efficient delivery and compliance tracking. + Oversee vendor relationships for training services and technology solutions **Qualifications:** + Bachelor's degree required; advanced degree in Life Sciences, Education, Organizational Development, or related field preferred. + 10+ years in pharmaceutical or life sciences industry with significant experience designing and implementing global training programs. + Proven track record in designing and implementing global training programs and managing cross-functional teams. + Strong understanding of R&D functions and the regulatory landscape (GxP, ICH, FDA, EMA, etc.). + Proven ability to design and deliver impactful learning programs using adult learning principles. + Experience with learning technologies (e.g., LMS, virtual learning platforms) and data-driven training strategies. + Excellent communication, collaboration, and stakeholder engagement skills. **Preferred Attributes:** + Strategic thinker with a passion for scientific learning and development. + Agile and adaptable in a fast-paced, matrixed environment. + Strong project management and organizational skills. + Committed to fostering innovation, compliance, and continuous improvement through learning. **Competencies** **Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. **Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. **Empowered Development -** Play an active role in professional development as a business imperative. Minimum $164,530.00 - Maximum $245,985.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. **Application Deadline** : This will be posted for a minimum of 5 business days. **Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . **Disclaimer:** This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) . **Statement Regarding Job Recruiting Fraud Scams** At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
    $164.5k yearly 43d ago
  • Center Quality Assurance Supervisor (Heavy Travel)

    Join Parachute

    Quality assurance manager job in Rolla, MO

    Department Center Quality Employment Type Full Time Location Rolla, MO Workplace type Onsite Compensation Up to $70K ($50K - $55K base + up to 25% monthly bonus) + benefits Key Responsibilities Required Qualifications Why Join Parachute? About Join Parachute Parachute is a new kind of plasma donation company that allows individuals to earn money while creating life-saving medicine. Plasma is used to create medicine that treats chronic illnesses, including immune disorders, liver disease, bleeding disorders, and cancer. Right now, there's a severe plasma shortage, which is impacting patients' access to these life-saving treatments.
    $50k-55k yearly 60d+ ago
  • Quality Area Lead - Jefferson City, MO

    Unilever 4.7company rating

    Quality assurance manager job in Jefferson City, MO

    Job Title: Quality Area Lead - 3rd Shift Hours: M-F 12:00AM to 08:30AM; Training will be held on day shift Pay: $34.91/hour + Shift Differential ($6.28/hr) while working nights TYPE: HOURLY Minimum Education and Experience: + College Bachelor's degree preferred + Minimum 3 years related work experience, preferably in a quality environment General Scope of Position: The Quality Lead role will have ownership of the performance of quality throughout the LIV area. They are required to lead autonomously, motivate and develop their team. This role is the business facing lead for the area, ensuring partnership across End to End Supply Chain operations. Job Skills/Tasks: Essential Functions: + Accountable for performance of the following: + Safety + 100% completion of risk assessments, SQC audits, SBO's for direct reports. + World class execution of 5S and GMP within their area. + Team's execution to the f-tag program. + Quality + Lead Quality Technicians + Report and review E-Incidents to suppliers + Participate in Internal Auidt program + Investigate MQI's with a cross functional team to prevent reoccurrence + Communicate holds to planning + Manage the rework area and instructions + Utilizes SAP QM and Unilever specifications including PLM and JDA TNT system and support verification of use for quality purposes. + Ensure all Area equipment validations are completed using IQ, OQ, PQ. + Calibrations of all department equipment + Owner of SOP and work instruction for Area to ensure updated regularly. + Supports effort to complete and maintain internal and external audits and certifications. + Responsible of traceability compliance and auditing to ensure compliance e.g includes annual mock recall exercises. + Ensures proper onboarding of new hires in department. + Oversee Cleaning and Disinfection execution on shift. + Supports and participates in Quality Pillar activities for UMS program. + Drives quality focused improvement activities, reducing quality losses. + Utilizes advanced knowledge of category and technology details and requirements to support site innovation and changes. + Supports the quality Digital agenda. + Ensure all supply's are ordered in a timely manner. + All other duties as assigned. + Productivity + Glidepath with area plan as well as overall factory plan. + Build strategic plan to execution targets for their department and program. + Utilization of shift handover checklist to ensure seamless communication across shifts. + Participation in daily Planning meeting to ensure alignment to area strategy. + Cost/Labor + Manage area labor to budget. + Complete department payroll + Data Integrity + Understand all quality data entry, and reporting. + Ability to coach others on proper usage. Competencies: Skills Required: + Ability to develop leaders. + Strong sense of self-accountability and thrives in an autonomous environment. + Flexible work schedule to ensure support across their teams of varying shifts. + Verified and demonstrated technical skills in manufacturing operations. + Proficient in Microsoft Office. + Planning + Understand and utilize data to drive decisions and align resources. + Lead discussions and decision making. + Manage multiple workstreams simultaneously. + Leadership + Ability to gain buy-in and motivate their area team as well as cross-functional team members. + Execute performance escalation standards. + Teamwork + One Team mindset. + Bias for Action. + Drives for solutions. Personal Protective Equipment: + Refer to department specific PPE assessment Promotional Progression: (List and Describe) + This is a developmental role that could lead to increasing leadership within Unilever. In this role you will be challenged to develop your area leadership team and ensure performance across all shifts. This position will require thorough knowledge of the operations environment and experience developing teams. Why work for Unilever (******************************************************** | Culture for Growth (****************************************************** | Every Voice Matters (******************************************************************************************************************************************* | Global Reach (********************************* | Strategy | Unilever (*********************************************** | Unilever Global Website (************************** | Employment is subject to verification of pre-screening tests, which may include drug screening, physical and background check. *Any coverages for health insurance and retirement benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents #TER123 ------------------------------------ At Unilever, inclusion is at the heart of everything we do. We welcome applicants from all walks of life and are committed to creating an environment where everyone can thrive/succeed. All applicants will receive fair and respectful consideration, and we actively support the growth and development of every employee.Unilever is an Equal Opportunity Employer/Protected Veterans/Persons with Disabilities.For more information on your federal rights, please see Know Your Rights: Workplace Discrimination is Illegal (************************************************************************************************** Employment is subject to verification of pre-screening tests, which may include drug screening, background check, credit check and DMV check. If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact us at NA.Accommodations@unilever.com. Please note: This email is reserved for individuals with disabilities in need of assistance and is not a means of inquiry about positions or application statuses. The Protected Veterans or Individuals with Disabilities AAP narratives are available for inspection by any employee or applicant for employment Monday through Friday during normal business hours at establishment. #LI-DNP Job Category: Supply Chain Job Type: Full time Industry:
    $6.3-34.9 hourly 39d ago
  • Clinical Quality Manager

    Four Rivers Community Health Center 3.0company rating

    Quality assurance manager job in Rolla, MO

    Job Description Clinical Quality Manager Department: Administration Immediate Supervisor: Chief Operating Officer (COO) Job Supervisory Responsibilities: Under the supervision of the Chief of Operations, the Clinical Quality Manager is responsible for the clinical quality delivery of patient care services through management of clinical quality indicators, quality improvement, and quality assurance. This role supports development and maintenance of procedures and workflows and collaborates daily with clinic leadership to support quality activities aligned with the health center's mission, vision, and values. This position works closely with the Risk Manager on clinical risk functions including, but not limited to, the Annual Risk Management Plan, FTCA-related clinical activities, and incident reporting review/trending. Essential Functions/Responsibilities · Ensure ongoing compliance with applicable state and federal laws, licensing requirements, and external quality/recognition standards and network/payer quality program expectations. · Lead and manage day-to-day clinical quality measures, performance monitoring, and improvement workflows across medical, dental and behavioral health services, ensuring consistent implementation at all sites. · Maintain continuous readiness for external standards and renewal requirements (including PCMH/PCHH-related expectations as applicable) through workflow standardization, documentation oversight, internal review, and ongoing sustainment. · Ensure clinical quality performance measures and program outcomes are achieved; when goals are not met, document contributing factors and provide recommendations for program or workflow changes. · Drive effectiveness of organizational services through measurement and assessment of population health outcomes and clinical performance trends. · Lead clinical improvement efforts related to patient experience by using standardized survey results and qualitative feedback to identify, implement, and monitor improvements. · Partner with the Risk Manager to support clinical components of: Annual Risk Management Plan implementation and monitoring, FTCA-related clinical readiness activities, and incident reporting processes including review, trending, corrective actions, and follow-through. · Lead and coordinate the clinical education component tied to quality and safety programs; monitor progress and adjust training approaches based on clinic needs and performance trends in partnership with medical and dental training coordinators. · Manage the annual review and updating of the organization's Quality Improvement Plan and related clinical quality/patient safety workplans. · Maintain active participation and/or representation in external quality improvement activities/committees as assigned (e.g., MPCA QI Committee) in coordination with clinical leadership. · Support UDS performance measure reporting requirements and ensure accuracy and readiness for leadership review/approval. · Extract, validate, and analyze data from the EHR and other sources to produce accurate reports, presentations, and actionable recommendations; translate findings into clinic-level workflow improvements. · Conduct research, collect data, and make recommendations for future clinical quality and patient safety initiatives with a focus on sustainability. · Build strong working knowledge of dental quality/safety standards and workflows (infection prevention, documentation, patient safety events, and satisfaction drivers) to ensure quality oversight is balanced across medical and dental services. · Perform other duties as assigned. Performance Requirements Knowledge · Knowledge of HRSA and community health settings; policies, procedures, protocols; and clinic operations/prioritization. Skills · Strong organization/time management and workflow design skills; ability to maintain effective working relationships with the team, patients, and external partners. Abilities: · Ability to lead and influence cross-functional teams and extract/analyze EHR data to produce accurate reports and recommendations. Required Qualifications · Current, unrestricted Registered Nurse (RN) license. · Demonstrated experience in clinical quality, patient safety, infection prevention, risk/incident review, or performance improvement. · Ability to support both medical and dental clinical quality.
    $39k-47k yearly est. 12d ago
  • Senior Manager, Quality Centers of Excellence (Princeton, Hybrid)

    Otsuka America Pharmaceutical Inc. 4.9company rating

    Quality assurance manager job in Jefferson City, MO

    The Senior Manager, Centers of Excellence (CoEs) is responsible for establishing, leading, and optimizing one or more prioritized CoEs within the Global Quality Operations organization-such as Inspection Readiness, Audit Effectiveness, or other strategic focus areas. This role drives execution of CoE initiatives, develops tools and frameworks, and delivers performance metrics and dashboards to support continuous improvement and operational excellence. The ideal candidate will have strong global collaboration skills and experience working across cross-functional teams in a matrixed environment. **Key Responsibilities** **Centers of Excellence Leadership** + Lead the development and execution of one or more CoEs (e.g., Inspection Readiness, Audit Effectiveness) aligned with global quality priorities. + Establish CoE charters, operating models, and governance structures to ensure clarity and accountability. + Develop and maintain tools, templates, and guidance documents to support CoE objectives. + Collaborate with global and regional quality teams to ensure consistent implementation and adoption of CoE practices. **Execution & Delivery** + Drive the day-to-day operations of assigned CoEs, ensuring timely delivery of initiatives and measurable outcomes. + Coordinate cross-functional working groups and facilitate workshops to gather input and share best practices. + Support the development and rollout of training and communication materials related to CoE initiatives. **Metrics & Performance Tracking** + Define and track key performance indicators (KPIs) to measure CoE impact and effectiveness. + Develop dashboards and reporting tools to provide visibility to leadership and stakeholders. + Analyze data to identify trends, gaps, and opportunities for improvement. **Global Collaboration & Stakeholder Engagement** + Partner with stakeholders across Regulatory Affairs, Clinical, Manufacturing, Compliance, and IT to align CoE efforts with broader quality strategies. + Serve as a point of contact for CoE-related inquiries and support global engagement and alignment. + Contribute to enterprise-wide business excellence initiatives as needed. **Team & Project Support** + May supervise or mentor junior staff or contractors supporting CoE activities. + Provide project management support for CoE-related initiatives. + Promote a culture of collaboration, accountability, and continuous improvement. **Qualifications** Required + Bachelor's degree in life sciences, engineering, business, or related field. + 5-7 years of experience in pharmaceutical quality, operations, or business excellence roles. + Solid understanding of GxP principles and global regulatory expectations. + Experience supporting audit or inspection readiness programs. + Strong communication and collaboration skills across global teams. + Proficiency in MS Office and data visualization tools (e.g., Excel, Power BI, Tableau). Preferred + Experience establishing or managing Centers of Excellence or similar operational frameworks. + Lean Six Sigma or similar continuous improvement certification. + Familiarity with quality management systems and digital tools. **Competencies** **Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. **Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. **Empowered Development -** Play an active role in professional development as a business imperative. Minimum $131,153.00 - Maximum $196,075.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. **Application Deadline** : This will be posted for a minimum of 5 business days. **Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . **Disclaimer:** This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) . **Statement Regarding Job Recruiting Fraud Scams** At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
    $131.2k yearly 33d ago

Learn more about quality assurance manager jobs

How much does a quality assurance manager earn in Rolla, MO?

The average quality assurance manager in Rolla, MO earns between $49,000 and $117,000 annually. This compares to the national average quality assurance manager range of $70,000 to $140,000.

Average quality assurance manager salary in Rolla, MO

$76,000
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