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Receptionist secretary jobs in Hoover, AL

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  • Receptionist

    Addiction and Mental Health Services, LLC 3.8company rating

    Receptionist secretary job in Warrior, AL

    About Company: We're officially a Great Place To Work ! We've always believed that supporting our team is just as important as supporting our patients. Now, we're proud to share that we've earned Great Place To Work Certification - based entirely on feedback from our own employees. Read more here: ************************* This certification reflects the culture we've worked hard to build - one rooted in trust, inclusion, and purpose-driven leadership. At Bradford Health Services, we are committed to providing exceptional care to our patients while fostering a supportive and rewarding workplace for our employees. We believe that taking care of our team allows them to take better care of others, which is why we offer a comprehensive benefits package designed to support their well-being. Our benefits include: Medical Coverage - Three new BCBSAL medical plans with better rates, improved co-pays, and enhanced prescription benefits. Expanded Coverage - Options for domestic partners and a wider network of in-network providers. Mental Health Support - Improved access to services and a new Employee Assistance Program (EAP) featuring digital wellness tools like Cognitive Behavioral Therapy (CBT) modules and wellness coaching. Voluntary Coverages - Pet insurance, home and auto insurance, family legal services, and more. Student Loan Repayment - Available for nurses and therapists. Retirement Benefits - 401(k) plan through Voya to help employees plan for the future. Generous PTO - A robust paid time off policy to support work-life balance. Voluntary Benefits for Part-Time Employees - Dental, vision, life, accident insurance, and telehealth options for those working 20 hours or more per week. At Bradford Health Services, we don't just invest in our patients-we invest in our people. We are seeking a PRN Receptionist to work Saturday/Sunday 12:00 p.m. - 8:30 p.m. and relief during the week About the Role: The Receptionist at Warrior Lodge plays a pivotal role in ensuring smooth and efficient front-desk operations within a health care services environment. This position serves as the first point of contact for clients, visitors, and staff, providing a welcoming and professional atmosphere. The Receptionist is responsible for managing multiple phone lines, handling inquiries with excellent phone etiquette, and performing general administrative duties that support the overall functionality of the office. By efficiently coordinating communication and administrative tasks, the Receptionist contributes to a positive client experience and supports the health care team's ability to deliver quality services. This role requires a detail-oriented and personable individual who can multitask effectively while maintaining a calm and organized workspace. Minimum Qualifications: High school diploma or equivalent. Proven experience in receptionist or front desk roles, preferably within a health care or service-oriented environment. Proficiency in managing multi-line phone systems and general office equipment such as copy machines. Strong communication skills with excellent phone etiquette. Basic computer skills including familiarity with office software and scheduling systems. Preferred Qualifications: Experience working in a health care services setting. Training or certification in medical office administration. Familiarity with electronic health record (EHR) systems. Additional language skills to assist a diverse client base. Advanced proficiency in office software such as Microsoft Office Suite or Google Workspace. Responsibilities: Answer and manage multiple phone lines promptly and professionally, directing calls to appropriate personnel or departments. Greet clients and visitors warmly, ensuring they feel welcomed and attended to upon arrival. Perform general office duties including filing, copying, faxing, and maintaining office supplies to support daily operations. Schedule and confirm appointments, maintaining accurate records and calendars for health care providers. Handle incoming and outgoing correspondence, ensuring timely and accurate communication within the office. Skills: The required skills such as managing multiple phone lines and demonstrating excellent phone etiquette are essential for handling high volumes of client and staff communications efficiently and professionally. Receptionist duties and general office tasks like copying and filing ensure the smooth operation of daily administrative functions, supporting the health care team's workflow. Greeting clients with a friendly and professional demeanor helps create a positive first impression and fosters a welcoming environment. Proficiency with multi-phone systems and general administrative skills allows the Receptionist to multitask effectively, balancing phone management with in-person client interactions and office support. Preferred skills, including familiarity with health care-specific software and additional language abilities, enhance the Receptionist's capacity to serve a diverse client population and adapt to the specialized needs of the health care setting.
    $24k-30k yearly est. Auto-Apply 8d ago
  • Bilingual Receptionist

    Cahaba Medical Care Foundation 3.0company rating

    Receptionist secretary job in Birmingham, AL

    Receptionist Reports to Office Manager Background: Cahaba Medical Care Foundation is a community health center organization providing medical, pharmacy, dental, and behavioral health services to diverse underserved communities in Jefferson, Bibb, Perry, and Chilton counties. We are a Level 3 Patient-Centered Medical Home and Joint Commission accredited organization, committed to increasing integration and coordination of behavioral health and primary care. This is an exciting, fast paced practice with a strong mission and commitment to providing high quality care. Travel may be required from time to time to complete assigned responsibilities. Responsibilities & Duties In accordance with policies & procedures: Answer the telephone in a courteous and professional manner within 3 rings Receive and convey messages in writing, verbally and electronically Assist patients and their families in a compassionate manner Make appointments following preset scheduling rules Fax documents Scan documents File documents Prepare documents for mail-out Open and distribute incoming mail Assist in routing telephone calls and messages to the appropriate staff Collect copayments at each patient encounter, and, if necessary, make bank deposits in accordance with financial policy Check and transcribe demographic information from the patient intake sheet to their electronic medical chart to ensure correct demographic information on each patient Is able to appropriately triage telephone calls from other health care facilities or from other nurses or physicians to the appropriate clinical staff in a timely manner Communicate with providers effectively about patient and scheduling conflicts (i.e. double booking, rescheduling, follow-ups with a different provider) Ensure that each patient has the correct forms to fill out prior to each patient encounter (demographics, medical record release, HIPAA, well child check forms, new patient intake forms, etc.) Ask patient for updated insurance information, verify insurance eligibility, and screen patients for sliding fee eligibility based on income and household size information Explain sliding fee application process to potentially eligible patients Perform any other duties assigned by a supervisor Qualifications: Excellent communication and interpersonal skills Excellent ability to multitask Attention to detail Due to the nature of the job, needs to take detailed messages that are forwarded to the right staff member that has all correct information about the person that call Vitally important that all demographic data is entered into each pt's medical record correctly Flexibility Minimum of a high school diploma Prompt, regular attendance at the office
    $21k-26k yearly est. Auto-Apply 51d ago
  • Legal Receptionist

    Snelling-Birmingham 4.4company rating

    Receptionist secretary job in Birmingham, AL

    Job DescriptionA professional law firm is seeking a dependable and personable Legal Receptionist to join their team! This individual will be the first point of contact for clients and visitors and will provide administrative support to attorneys and legal staff. Pay: $15.00-16.00/hr, 1st shift schedule. Responsibilities include Legal Receptionist: Answering incoming calls and directing them to the appropriate staff Greeting clients and visitors in a professional and welcoming manner Handling incoming/outgoing mail, deliveries, and documents Scheduling appointments, hearings, and meetings Maintaining client files and updating case information in the system Assisting with data entry, scanning, and basic document preparation Providing general office support to ensure smooth daily operations Qualification Legal Receptionists: Previous office or receptionist experience required (legal office experience preferred, but not mandatory) Professional communication skills and a positive attitude Strong organization, attention to detail, and ability to multi-task Proficiency with MS Office (Word, Outlook, Excel) Ability to maintain confidentiality and handle sensitive information Please email your resume with "Legal Receptionist" in the subject line to ************************* or call ************. Snelling has over 70 years of staffing expertise and specializes in clerical, administrative, professional and industrial positions, permanent and temporary. There's never a fee or contract to our candidates! Snelling is an Equal Opportunity Employer and a drug-free workplace.
    $15-16 hourly Easy Apply 6d ago
  • Veterinary Receptionist

    Vetcor 3.9company rating

    Receptionist secretary job in Moody, AL

    Who we are St. Clair Animal Care is Hiring a Veterinary Receptionist! Details Role: Veterinary Receptionist Status: Full-time Salary: Negotiable and based on experience Schedule: Monday, Tuesday, Thursday, and Friday 7a-6p (closed 12-1), every other Saturday 7a-1p Are you passionate about delivering exceptional client service and supporting outstanding patient care? If so, we'd love to meet you! St. Clair Animal Care is seeking a full-time experienced Veterinary Receptionist to join our dedicated team of professionals. We pride ourselves on creating a welcoming environment for pets and their families while providing high-quality veterinary care. Do you have stellar communication skills and a knack for making clients feel valued? Fantastic! Are you ready to showcase your organizational and time-management expertise in a fast-paced setting? We can't wait to see you in action! At St. Clair Animal Care, we believe in work-life balance and personal well-being. Our schedule reflects that commitment, and we offer a comprehensive benefits package designed to support you both personally and professionally: Financial Benefits A flexible approach to compensation that will reflect your skillset and future performance 401(k) matching & Roth Retirement Savings Plan Flexible Spending Account (full-time only) 529 Savings Plan Tuition Support Program (full-time only) Referral bonus program Wellness Benefits Health Insurance, including medical, dental, and vision (full-time only) Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only) All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only) Sick Time / Paid Time Off Free/discounted lab work for all employee pets Pet discounts on services and products Pet food discount program Workplace Benefits Quarterly Team Rewards Bonus Program Professional development opportunities Continuing education allowance Uniform allowance Lifestyle Benefits Six paid holidays (full-time only) Employee Assistance Program Employee discount program Daily responsibilities include but are not limited to: Managing multiple phone lines Booking appointments Greeting clients Processing payments Ensuring that the reception area is clean and comfortable for clients What We're Looking For: As an experienced veterinary receptionist (minimum 2 years), you know what it takes to thrive in this role. Key skills include: Excellent communication (verbal and written) Compassionate customer service Strong organizational and multitasking abilities Attention to detail for accurate data entry and record keeping Proficiency with computer systems and scheduling software Additional qualities we value: Ability to build rapport with clients and team members Confidence in educating clients and explaining recommendations clearly Positive, supportive attitude under pressure Ownership of tasks and commitment to delivering great outcomes We offer competitive compensation, a family-friendly atmosphere, and opportunities for growth. If you're ready to bring your expertise and enthusiasm to a team that truly values you, apply today! Diversity, equity, and inclusion are core values at St. Clair Animal Care and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.
    $25k-28k yearly est. Auto-Apply 2d ago
  • Member Engagement - Front Desk Attendant

    YMCA 3.8company rating

    Receptionist secretary job in Hoover, AL

    Job Details Greystone - Hoover, AL $11.00 - $11.00 HourlyDescription We are seeking a dependable team member to cover the 1-5 pm shift, as well as some closing and weekend availability. Under the supervision of the Membership Director and in cooperation with other YMCA staff, the Member Services Associate is involved in all operations of the Welcome Center and Front Desks. He/she will be responsible for assisting members and guest of the Welcome Center providing customer service, reception, information services, membership and program registrations to all. Essential Functions: To enthusiastically engage and greet each member/guest that comes in the YMCA. Build and maintain excellent and positive relationships with all staff, members, and guests by serving their needs and concerns while taking the initiative to provide exceptional customer service. Understand all program and membership offerings and registration methods necessary to complete a customer transaction while following pricing rules, business policies and procedures. Properly use Daxko software to complete transactions that may include but are not limited to youth programs, memberships, and cash program registrations. Provide tours of the facility to potential new members and use listening skills before and during the tour. The ability to promote the YMCA, its programs and their correlating directors. Be aware of financial assistance offerings including handling financial assistance applications and transactions confidentially. Work closely with branch leaders to ensure the efficiency of Welcome Center policies and procedures are being met. Answer telephone, providing information and routing calls according to procedure. Work a variety of weekday, evening, and weekend shifts. Attend staff meetings and in-service necessary for maintaining/increasing job knowledge. Other responsibilities as deemed necessary by the supervisor. Employees and volunteers who do not directly supervise children and teens will: Adhere to policies related to boundaries with children and teens. Attend required abuse risk management training annually. Report suspicious and inappropriate behaviors and policy violations. Follow mandated abuse reporting requirements. Adhere to job-specific abuse risk management responsibilities. Front desk personnel-ensure that consumers are properly signed in and signed out, that only authorized adults are allowed in the facility, etc. Qualifications Minimum Requirements: Requires corrected vision and hearing to normal range, or special accommodations made of sufficient nature for completion of assigned tasks. Ability to communicate clearly through speech and understanding of the English language. Ability to adapt to change quickly, work under stressful conditions on a regular basis, and have responsibility for the health and safety of others. Flexibility and the ability to work weekday, evening and weekend hours is required. Successful completion of background screening. Acquire and maintain the following certifications via YMCA, American Red Cross, American Heart Association and American Health and Safety Institute (ASHI): First Aid/CPR /AED (valid 2 years unless otherwise noted) Requisite Redwoods Online Training Modules (completed annually). Physical Demands: Ability to walk, stand, kneel, stoop and manual dexterity Ability to lift a maximum of 40 pounds.
    $20k-27k yearly est. 60d+ ago
  • Front Desk Receptionist

    Laborbridge Dba Talent Trak

    Receptionist secretary job in Vestavia Hills, AL

    DirectHire Schedule: Monday-Thursday, 2:00 PM-8:00 PM & Saturday, 9:00 AM-2:00 PM Pay: Starting at $15/hour Hours: 15-25 hours per week Benefits: Employee Discount We are seeking a super outgoing, dependable Front Desk Receptionist with strong social media skills to join our team. This role is perfect for someone who enjoys engaging with people, promoting memberships, and assisting with merchandising. Key Responsibilities: Greet clients and visitors with a warm, welcoming attitude Answer phone calls and schedule appointments Manage check-ins, check-outs, and general inquiries Assist with light administrative tasks (emails, filing, organizing) Maintain a clean, professional front desk area Support social media efforts to boost visibility and memberships Help with basic merchandising and sales at the front desk Qualifications: Excellent communication and customer service skills Reliable, punctual, and detail-oriented Comfortable using basic computer and scheduling software Strong social media skills (posting, engagement, basic promotion) Previous front desk or customer service experience is a plus, but not required What We Offer: Positive and supportive team environment Growth opportunities within the company Employee discount
    $15 hourly 60d+ ago
  • Part Time Front Desk Agent/ Night Auditor/Overnight/Weekends/On-Call

    Springhill Suites Colonnade

    Receptionist secretary job in Birmingham, AL

    Who Are We? RAM Hotels - a dynamic, thriving, innovative hotel management company headquartered in Columbus, Georgia. Over the last few years, we have quietly and steadfastly taken our place as a leader in the hospitality industry of corporate America; while serving some of the most well-known midscale hotel brands in key markets throughout the Alabama and Georgia region. We strive to meet our guests demands while continuously changing the perception of the hospitality industry. When you join RAM Hotels, you do more than simply switch companies to advance your career, you become part of the RAM Hotels family! POSITION: Front Desk Clerk JOB SUMMARY Are you friendly and enjoy “rolling out the red carpet†to guests? Do you enjoy creating stellar guest experiences? Being a Guest Services Agent with us may be the job for you! Guest Services Agents ensures appropriate checking-in and checking-out of our guests while providing excellent customer service to our guests in a professional and courteous manner. Guest Services Agents will accommodate our guests to ensure their visit with us is not just a “stay†but an awesome experience! Guest Services Agents will also assist with questions or concerns and will provide the best resolution for our guests. Think you've got what it takes? JOB RESPONSIBILITIES Serve as Concierge to guests (may include making restaurant reservations, providing directions, recommending area attractions, etc.); becoming familiar with the property location, types of rooms available and location of rooms, room rates, and activities and services that are offered by the property Review guest reservation status and identify the length of time that guests will spend with us; present options and alternatives to guests, help guest in making choices; use suggestive selling techniques to promote rooms and other services offer by the property Accommodate guests with registration, assign hotel rooms, generate secure room cards; and assist guests with special requests if needed; assists in pre-registration and reservation of rooms for upcoming reservations; monitor and track same day reservations and future reservations when necessary; understanding of the cancellation procedures; understand room status and room status tracking Verify guest's method of payment and follow established credit-check procedures; adheres to credit, check-cashing, and cash-handling policies and procedures; post and file all charges to guest master and city ledger accounts, follow procedures for issuing and closing safe deposit boxes; understands proper mailing, packaging, and message-handling procedures Input guest information in the PMS system and communicate information to appropriate hotel personnel; ensures front desk area is clean and presentable to our guests; posts Suite Shop purchases to guest folios; review and confirm the pass-on log and bulletin board is accurate daily Works closely with the housekeeping department to ensure room status reports are up to date, notify housekeeping department of early check-ins, late check-outs, special request reservations, and part-day rooms; coordinates guestroom maintenance requests with the engineering and maintenance departments Understand the business demands can shift often and make it necessary to move employees from their accustomed shift to other shifts; attend departmental meetings; being cognizant of daily activities and meetings on the property Report unusual occurrences or requests to the Manager or Assistant Manager; understand all safety and emergency procedures; as well as accident prevention policies of the property Perform other tasks as necessary or required to meet or exceed guest satisfaction PROFESSIONAL EXPERIENCE · High-school graduate or equivalent and one year of work-related experience (Customer Service, Hotel Industry, Management, Restaurant Administration, Human Resources, Legal, Educational, Training & Development, Financial - strongly preferred) · Proficient in MS Word, Excel, PowerPoint · Data Entry, Database Management experience · Telephone Etiquette experience INDUSTRY EXPERIENCE · Understanding of the hospitality industry (preferred) · Previous experience in the hospitality industry (preferred) · Previous experience as a Guest Services Agent · Bilingual communication skills (preferred) REQUIRED SKILLS · Must have experience with front office equipment · Must be flexible to work varied schedules · Excellent written and oral communication skills · Excellent organization skills · Must have an understanding and ability to perform repetitive tasks · Must have the physical ability to walk, sit, and stand during scheduled shift · Must be able to lift up to 40 lbs. ESSENTIAL SKILLS Ability to effectively manage and resolve disruptive circumstances; ability to express compassion while remaining composed; ability to remain calm and focused while working under pressure Engage guests in conversation and recognition of their choice with us - be consistent; resolve any guest issues immediately and to the best of your ability Promote the property by demonstrating a “top-notch†attitude toward our guests which includes anticipating the guests needs - be proactive Ensure that you are always a positive representation of the property; embrace and respect diversity and multi-cultural environments BENEFITS RAM Hotels hires the best people, we work extremely hard to provide benefits that make work-life balance that much more enjoyable. As a leader in the hospitality industry; we promote advancement opportunities, we offer our eligible employees comprehensive health benefit packages for you and your family, vacation time, quarterly bonuses, and other additional perks being an employee of RAM Hotels. RAM Hotels is an Equal Opportunity/Affirmation Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. View all jobs at this company
    $24k-29k yearly est. 60d+ ago
  • Front Desk Agent

    HIEX-McCalla

    Receptionist secretary job in Birmingham, AL

    Holiday Inn Express & Suites in Mc Calla, AL is looking for front desk agents and night auditors to join our team. We are located on 4703 Bell Hill Rd. Our ideal candidate is attentive, ambitious, and reliable. Responsibilities Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay to meet the high standards of quality as set forth by Mansa Hospitality Answer and screen phone calls Maintaining office cleanliness and organization of resources Qualifications Proven experience working as a front desk agent or similar position Knowledge of spreadsheets and word processing documents Excellent customer service skills and courteous phone manner Time-management and organizational skills We are looking forward to hearing from you.
    $24k-29k yearly est. 60d+ ago
  • Front Desk Agent at HIEX-Homewood

    HIEX-Homewood

    Receptionist secretary job in Birmingham, AL

    Job Description Mansa Hospitality in Birmingham, AL is looking for one front desk agent to join our strong team. We are located on 320 Commons Drive. Our ideal candidate is attentive, ambitious, and reliable. Responsibilities Greet and welcome guests in a friendly and professional manner Answer and screen phone calls Build and develop relationships with our loyal guests Maintaining office cleanliness and organization of resources Qualifications Proven experience working as a front desk agent Knowledge of spreadsheets and word processing documents Excellent customer service skills and courteous phone manner Time-management and organizational skills Computer Experience Must be flexible in availability to work days and evenings along with holidays We are looking forward to reading your application. By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.
    $24k-29k yearly est. 16d ago
  • Front Desk Agent at Candlewood Suites

    Towneplace Suites Birmingham South

    Receptionist secretary job in Birmingham, AL

    Job Description TownePlace Suites in Birmingham, AL is looking for one front desk agent and front desk manager to join our 20 person strong team. We are located on 400 Commons Drive. Our ideal candidate is a self-starter, punctual, and hard-working. Responsibilities Greet and welcome guests in a friendly and professional manner Answer and screen phone calls Maintaining daily hotel activity Maintaining office cleanliness and organization of resources Qualifications Proven experience working as a front desk agent or similar position Knowledge of spreadsheets and word processing documents Excellent customer service skills and courteous phone manner Time-management and organizational skills We are looking forward to hearing from you. By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.
    $24k-29k yearly est. 8d ago
  • Front Desk Agent - Marriott Experience

    CUSA, LLC 4.4company rating

    Receptionist secretary job in Tuscaloosa, AL

    Job Description Now Hiring: Hotel Front Desk Agent CUSA, LLC, one of the most successful hotel management companies in the industry is searching for a Front Desk Agent for the Fairfield Inn and Suites Tuscaloosa, AL. When joining our team, you will be joining a company that prides itself on providing exceptional guest service, recognizing our associates as our best asset, and providing value to our business partners and owners. Our Front Desk Agent will demonstrate the ability to work independently while providing excellent guest service. The position will also be responsible to follow basic account procedures to assure the hotel's procedures are complete and accurate. Guest security and safety are most important to CUSA, LLC and the Front Desk position is crucial to assure every guest has a pleasant, safe, and secure stay. This position is also required to answer guest questions and make recommendations about the hotel and local area. Completes their job duties in conjunction with the hotel's policy and procedures.
    $26k-31k yearly est. 25d ago
  • Front Office Support

    Diamonds Direct Management 3.9company rating

    Receptionist secretary job in Birmingham, AL

    Job Details BHM - Birmingham, AL Full Time Admin - Clerical Brief Description We are looking for a Front Desk Professional to join our team with a friendly attitude and the ability to multitask. The successful candidate should be outgoing and friendly with a gregarious personality and a natural talent for customer service. The Front Office Professional is the first point of contact for our customers. Our experience sets us apart from competitors. Everyone on our team must be a RHINO! Requirements Previous customer service/front desk experience Experience in a luxury retail environment preferred Good organizational and multi-tasking abilities Ability to pass background check and drug screening Excellent oral communication skills Sit or Stand for long periods of time Working Saturdays are a must Summary Greet customers and initiate a luxury experience Professional and welcoming presentation Ability to maintain composure in high pressure and fast-paced environment Answer and direct calls of multi-line phone system Assist with inventory counts and store open and/or close Type appraisals Proficient computer skills Prepare outgoing mail Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.) A commitment to personal excellence Inclusive team player with a positive attitude Dependable A passion for the jewelry industry
    $25k-31k yearly est. 60d+ ago
  • Front Desk Receptionist

    Solvent 4.3company rating

    Receptionist secretary job in Tuscaloosa, AL

    Job Title: Front Office Coordinator General Summary of Duties: Performs various clerical duties for office manager, clinical services manager, or physicians including: answering telephones, taking messages, scheduling appointments, copying, and creating/filing charts. Responsible for data entry, filing insurance claims, and patient account follow up, as well as monthly reports. Supervisor: Practice manager Supervisory Responsibilities: None Major Responsibilities/Tasks: Answer and screens telephone calls in a courteous manner, and record messages for physician and other personnel. Schedule patient appointments and procedures according to established policies and procedures. Obtain accurate information from patients and ensure all registration forms are complete. Collect patient and insurance payments and reconcile charges on a daily basis. Process insurance and disability claims in an accurate and timely manner. Prepare insurance forms and associated correspondence. Verify account balances and refunds for accuracy. Provide information to patients regarding balances. Follow up with insurance companies to ensure that claims are paid timely and accurately. File records in appropriate sections of patient charts and keeps patient charts in proper order. Prepare patient charts in advance and file patient charts when complete. Transcribe letters and create forms as needed. Data entry of office visits, consults, and surgery including ICD-9 and CPT coding. Copy patient information and forward to requesting party after receiving appropriate consent to release medical records. Maintain files and records in a confidential manner. Maintain organization and efficiency of front office, including office supply inventory. Maintain patient confidentiality. Perform other related duties as directed or assigned. EDUCATION: High school diploma or GED. EXPERIENCE: Minimum of two years of administrative assistant experience in a medical office, including medical billing experience. Performance Requirements: Knowledge: Knowledge of clinic policies and procedures. Knowledge of medical terminology and insurance practices. Knowledge of computer programs and applications. Knowledge of grammar, spelling, and punctuation to type from draft copy and review and edit reports and correspondence. Knowledge of basic arithmetic to make calculations, balance and reconcile figures, and make changes accurately. Knowledge of CPT and ICD-9 coding. Skills: Skill in operating office equipment Skill in handling paperwork/filing adequately. Skill in handling incoming phone calls and triaging appropriately. Skill in written and verbal communication. Skill in gathering, interpreting, and reporting insurance information. Skill in trouble-shooting insurance claims issues and resolving appropriately. Abilities: Ability to type 60 words per minute using word-processing software. Able to learn/use other computer programs including Microsoft Excel, e-mail, Internet, and Microsoft PowerPoint. Ability to work effectively as a team member with physicians and other staff. Ability to sort and file materials correctly by alphabetic or numeric systems. Ability to interpret and understand insurance benefits and reimbursement. Ability to flexibly respond to changing demands. Ability to organize and prioritize tasks effectively. Ability to communicate clearly. Ability to work with little supervision. Ability to establish and maintain effective working relationships with patients, employees, and the public. Work Environment: Work performed in office environment. Involves frequent contact with staff and patients. May require working under stressful conditions.
    $22k-27k yearly est. 60d+ ago
  • Front Desk Agent

    Tpghotelsandresorts

    Receptionist secretary job in Tuscaloosa, AL

    The Front Desk Agent is the first point of contact for guests and clients entering the establishment. They are responsible for providing excellent customer service, managing administrative tasks, and ensuring a smooth and welcoming experience for all visitors. What You'll be doing Greeting and Check-In: Welcome guests, clients, or customers in a friendly and professional manner. Assist with the check-in process, verify reservations, and provide necessary information about the facility's services, amenities, and policies. Check-Out and Payment Processing: Handle check-out procedures, process payments, and issue invoices or receipts as needed. Ensure accuracy in billing and resolve any payment-related queries. Phone and Email Communication: Answer incoming phone calls, direct calls to the appropriate department or person, and provide information or assistance as required. Respond to emails and inquiries promptly and professionally. Reservation Management: Manage room or service reservations, cancellations, and modifications. Ensure accurate data entry and maintain an up-to-date reservation system. Guest Services: Assist guests with requests such as room changes, additional amenities, directions, and local recommendations. Address and resolve guest complaints or concerns in a timely and courteous manner. Administrative Tasks: Perform various administrative duties, including managing mail and packages, maintaining the visitor log, organizing files, and ensuring the front desk area is organized and presentable. Security and Access Control: Monitor access to the premises, issue visitor badges or passes, and ensure security protocols are followed. Collaborate with security personnel when necessary. Cash Handling: Handle cash transactions accurately and securely. Maintain an organized cash drawer and reconcile transactions at the end of each shift. Multi-Tasking: Manage multiple tasks simultaneously, including attending to guests, answering phone calls, handling inquiries, and completing administrative tasks. Collaboration: Work closely with other departments such as housekeeping, maintenance, and management to ensure smooth operations and guest satisfaction. Emergency Response: Follow established procedures for emergency situations, such as fire alarms or medical emergencies. Provide assistance to guests and staff as needed. Skills and Abilities: High school education or equivalent experience. Strong guest service orientation, basic accounting skills, and familiarity with hospitality industry practices preferred. Ability to remain calm and professional under pressure. Proficiency in operating a computer, calculator, phone and other office equipment. Excellent communication skills, both written and verbal, with good organizational and efficient time management skills. Working Conditions & Physical Effort: Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines. Benefits: Benefits for Full Time employees may include: Health, Dental and Vision Insurances Disability Insurances Supplemental Life Insurances Identity Theft Protection Flexible Spending Accounts 401(k) Retirement Plan Paid Time Off, Vacation and Holidays Employee Assistance Program AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE! *Benefits vary by location* Part-Time Benefits Also Available! EEO/VET/DISABLED
    $24k-29k yearly est. 2d ago
  • Front Desk Agent

    Robbinsre

    Receptionist secretary job in Tuscaloosa, AL

    The Front Desk Agent is the first point of contact for guests and clients entering the establishment. They are responsible for providing excellent customer service, managing administrative tasks, and ensuring a smooth and welcoming experience for all visitors. What You'll be doing Greeting and Check-In: Welcome guests, clients, or customers in a friendly and professional manner. Assist with the check-in process, verify reservations, and provide necessary information about the facility's services, amenities, and policies. Check-Out and Payment Processing: Handle check-out procedures, process payments, and issue invoices or receipts as needed. Ensure accuracy in billing and resolve any payment-related queries. Phone and Email Communication: Answer incoming phone calls, direct calls to the appropriate department or person, and provide information or assistance as required. Respond to emails and inquiries promptly and professionally. Reservation Management: Manage room or service reservations, cancellations, and modifications. Ensure accurate data entry and maintain an up-to-date reservation system. Guest Services: Assist guests with requests such as room changes, additional amenities, directions, and local recommendations. Address and resolve guest complaints or concerns in a timely and courteous manner. Administrative Tasks: Perform various administrative duties, including managing mail and packages, maintaining the visitor log, organizing files, and ensuring the front desk area is organized and presentable. Security and Access Control: Monitor access to the premises, issue visitor badges or passes, and ensure security protocols are followed. Collaborate with security personnel when necessary. Cash Handling: Handle cash transactions accurately and securely. Maintain an organized cash drawer and reconcile transactions at the end of each shift. Multi-Tasking: Manage multiple tasks simultaneously, including attending to guests, answering phone calls, handling inquiries, and completing administrative tasks. Collaboration: Work closely with other departments such as housekeeping, maintenance, and management to ensure smooth operations and guest satisfaction. Emergency Response: Follow established procedures for emergency situations, such as fire alarms or medical emergencies. Provide assistance to guests and staff as needed. Skills and Abilities: High school education or equivalent experience. Strong guest service orientation, basic accounting skills, and familiarity with hospitality industry practices preferred. Ability to remain calm and professional under pressure. Proficiency in operating a computer, calculator, phone and other office equipment. Excellent communication skills, both written and verbal, with good organizational and efficient time management skills. Working Conditions & Physical Effort: Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines. Benefits: Benefits for Full Time employees may include: Health, Dental and Vision Insurances Disability Insurances Supplemental Life Insurances Identity Theft Protection Flexible Spending Accounts 401(k) Retirement Plan Paid Time Off, Vacation and Holidays Employee Assistance Program AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE! *Benefits vary by location* Part-Time Benefits Also Available! EEO/VET/DISABLED
    $24k-29k yearly est. 2d ago
  • Front Desk Agent

    HIEX-Fultondale

    Receptionist secretary job in Fultondale, AL

    Mansa Hospitality in Fultondale, AL is looking for one front desk agent to join our strong team. We are located on 1701 Main Street. Our ideal candidate is self-driven, motivated, and hard-working. Responsibilities Greet and welcome guests in a friendly and professional manner Answer and screen phone calls Organize and schedule meetings as needed Maintaining office cleanliness and organization of resources Qualifications Proven experience working as a front desk agent or similar position Knowledge of spreadsheets and word processing documents Excellent customer service skills and courteous phone manner Time-management and organizational skills We are looking forward to reading your application.
    $24k-29k yearly est. 60d+ ago
  • Receptionist

    Bradford Health Services, Inc. 3.8company rating

    Receptionist secretary job in Warrior, AL

    About Company: We're officially a Great Place To Work! We've always believed that supporting our team is just as important as supporting our patients. Now, we're proud to share that we've earned Great Place To Work Certification - based entirely on feedback from our own employees. Read more here: ************************* This certification reflects the culture we've worked hard to build - one rooted in trust, inclusion, and purpose-driven leadership. At Bradford Health Services, we are committed to providing exceptional care to our patients while fostering a supportive and rewarding workplace for our employees. We believe that taking care of our team allows them to take better care of others, which is why we offer a comprehensive benefits package designed to support their well-being. Our benefits include: * Medical Coverage - Three new BCBSAL medical plans with better rates, improved co-pays, and enhanced prescription benefits. * Expanded Coverage - Options for domestic partners and a wider network of in-network providers. * Mental Health Support - Improved access to services and a new Employee Assistance Program (EAP) featuring digital wellness tools like Cognitive Behavioral Therapy (CBT) modules and wellness coaching. * Voluntary Coverages - Pet insurance, home and auto insurance, family legal services, and more. * Student Loan Repayment - Available for nurses and therapists. * Retirement Benefits - 401(k) plan through Voya to help employees plan for the future. * Generous PTO - A robust paid time off policy to support work-life balance. * Voluntary Benefits for Part-Time Employees - Dental, vision, life, accident insurance, and telehealth options for those working 20 hours or more per week. At Bradford Health Services, we don't just invest in our patients-we invest in our people. We are seeking a PRN Receptionist to work Saturday/Sunday 12:00 p.m. - 8:30 p.m. and relief during the week About the Role: The Receptionist at Warrior Lodge plays a pivotal role in ensuring smooth and efficient front-desk operations within a health care services environment. This position serves as the first point of contact for clients, visitors, and staff, providing a welcoming and professional atmosphere. The Receptionist is responsible for managing multiple phone lines, handling inquiries with excellent phone etiquette, and performing general administrative duties that support the overall functionality of the office. By efficiently coordinating communication and administrative tasks, the Receptionist contributes to a positive client experience and supports the health care team's ability to deliver quality services. This role requires a detail-oriented and personable individual who can multitask effectively while maintaining a calm and organized workspace. Minimum Qualifications: * High school diploma or equivalent. * Proven experience in receptionist or front desk roles, preferably within a health care or service-oriented environment. * Proficiency in managing multi-line phone systems and general office equipment such as copy machines. * Strong communication skills with excellent phone etiquette. * Basic computer skills including familiarity with office software and scheduling systems. Preferred Qualifications: * Experience working in a health care services setting. * Training or certification in medical office administration. * Familiarity with electronic health record (EHR) systems. * Additional language skills to assist a diverse client base. * Advanced proficiency in office software such as Microsoft Office Suite or Google Workspace. Responsibilities: * Answer and manage multiple phone lines promptly and professionally, directing calls to appropriate personnel or departments. * Greet clients and visitors warmly, ensuring they feel welcomed and attended to upon arrival. * Perform general office duties including filing, copying, faxing, and maintaining office supplies to support daily operations. * Schedule and confirm appointments, maintaining accurate records and calendars for health care providers. * Handle incoming and outgoing correspondence, ensuring timely and accurate communication within the office. Skills: The required skills such as managing multiple phone lines and demonstrating excellent phone etiquette are essential for handling high volumes of client and staff communications efficiently and professionally. Receptionist duties and general office tasks like copying and filing ensure the smooth operation of daily administrative functions, supporting the health care team's workflow. Greeting clients with a friendly and professional demeanor helps create a positive first impression and fosters a welcoming environment. Proficiency with multi-phone systems and general administrative skills allows the Receptionist to multitask effectively, balancing phone management with in-person client interactions and office support. Preferred skills, including familiarity with health care-specific software and additional language abilities, enhance the Receptionist's capacity to serve a diverse client population and adapt to the specialized needs of the health care setting.
    $24k-30k yearly est. 8d ago
  • Receptionist

    Cahaba Medical Care Foundation 3.0company rating

    Receptionist secretary job in Centreville, AL

    Receptionist Reports to Office Manager Background: Cahaba Medical Care Foundation is a community health center organization providing medical, pharmacy, dental, and behavioral health services to diverse underserved communities in Jefferson, Bibb, Perry, and Chilton counties. We are a Level 3 Patient-Centered Medical Home and Joint Commission accredited organization, committed to increasing integration and coordination of behavioral health and primary care. This is an exciting, fast paced practice with a strong mission and commitment to providing high quality care. Responsibilities & Duties In accordance with policies & procedures: Answer the telephone in a courteous and professional manner within 3 rings Receive and convey messages in writing, verbally and electronically Assist patients and their families in a compassionate manner Make appointments following preset scheduling rules Fax documents Scan documents File documents Prepare documents for mail-out Open and distribute incoming mail Assist in routing telephone calls and messages to the appropriate staff Collect copayments at each patient encounter, and, if necessary, make bank deposits in accordance with financial policy Check and transcribe demographic information from the patient intake sheet to their electronic medical chart to ensure correct demographic information on each patient Is able to appropriately triage telephone calls from other health care facilities or from other nurses or physicians to the appropriate clinical staff in a timely manner Communicate with providers effectively about patient and scheduling conflicts (i.e. double booking, rescheduling, follow-ups with a different provider) Ensure that each patient has the correct forms to fill out prior to each patient encounter (demographics, medical record release, HIPAA, well child check forms, new patient intake forms, etc.) Ask patient for updated insurance information, verify insurance eligibility, and screen patients for sliding fee eligibility based on income and household size information Explain sliding fee application process to potentially eligible patients Perform any other duties assigned by a supervisor Qualifications: Excellent communication and interpersonal skills Excellent ability to multitask Attention to detail Due to the nature of the job, needs to take detailed messages that are forwarded to the right staff member that has all correct information about the person that call Vitally important that all demographic data is entered into each pt's medical record correctly Flexibility Minimum of a high school diploma Prompt, regular attendance at the office
    $21k-26k yearly est. Auto-Apply 60d+ ago
  • Front Desk Agent

    Towneplace Suites Birmingham South

    Receptionist secretary job in Birmingham, AL

    TownePlace Suites in Birmingham, AL is looking for one front desk agent and front desk manager to join our 20 person strong team. We are located on 400 Commons Drive. Our ideal candidate is a self-starter, punctual, and hard-working. Responsibilities Greet and welcome guests in a friendly and professional manner Answer and screen phone calls Maintaining daily hotel activity Maintaining office cleanliness and organization of resources Qualifications Proven experience working as a front desk agent or similar position Knowledge of spreadsheets and word processing documents Excellent customer service skills and courteous phone manner Time-management and organizational skills We are looking forward to hearing from you.
    $24k-29k yearly est. 60d+ ago
  • Front Desk Agent at HIEX-Fultondale

    HIEX-Fultondale

    Receptionist secretary job in Fultondale, AL

    Job Description Mansa Hospitality in Fultondale, AL is looking for one front desk agent to join our strong team. We are located on 1701 Main Street. Our ideal candidate is self-driven, motivated, and hard-working. Responsibilities Greet and welcome guests in a friendly and professional manner Answer and screen phone calls Organize and schedule meetings as needed Maintaining office cleanliness and organization of resources Qualifications Proven experience working as a front desk agent or similar position Knowledge of spreadsheets and word processing documents Excellent customer service skills and courteous phone manner Time-management and organizational skills We are looking forward to reading your application. By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.
    $24k-29k yearly est. 20d ago

Learn more about receptionist secretary jobs

How much does a receptionist secretary earn in Hoover, AL?

The average receptionist secretary in Hoover, AL earns between $18,000 and $29,000 annually. This compares to the national average receptionist secretary range of $24,000 to $35,000.

Average receptionist secretary salary in Hoover, AL

$23,000
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