Chief Operating Officer
Regional director job in Albany, NY
Are you an experienced leader looking to have a direct impact on strategic initiatives for a growing, nationally recognized community bank? Ballston Spa National Bank (BSNB) is looking to hire a dynamic and experienced Chief Operating Officer to lead and direct operational units including Customer Support Operations, Commercial and Residential Loan Servicing, Risk Management, and Facilities. The COO has overall responsibility to ensure BSNB's execution of its strategic plan by managing assigned operational areas inclusive of personnel, policies, and regulatory compliance. This position has a key role in developing strategic initiatives.
CHIEF OPERATING OFFICER - As a member of the senior leadership team with a with a minimum of 10 years of progressive experience in bank operations, you will:
Leverage relationships with other Senior Leaders and lines of business managers to ensure superior omnichannel customer experience for all bank customers.
Manage complex technical and business activities that have high operational, reputational, and financial risk in various areas of bank operations.
Drive innovation and enhance the Bank's fintech offerings to meet evolving customer needs and market trends.
Establish the strategic direction, oversight, and performance of loan servicing for residential, consumer, and commercial loans.
Develop, implement, and maintain the Bank's Enterprise Risk Management framework and program.
Develop, implement, and maintain a comprehensive Compliance monitoring and testing program. Participate in Compliance Committee meetings and work with Compliance Officer in oversight of Compliance Summary reports to the Board to ensure adherence to banking laws and regulations.
Lead strategic planning, operations, and maintenance of the bank's physical infrastructure, ensuring regulatory compliance and efficient alignment with business goals.
QUALIFICATIONS FOR THE CHIEF OPERATING OFFICER
Ten years of progressive experience in banking operations required, inclusive of leading teams, implementing strategic initiatives, and meeting regulatory requirements.
Demonstrated leadership ability required as evidenced by the ability to solve problems, plan, organize and direct activities of others; and the ability to function as an agent for change.
Demonstrated management ability in the following required: bank operations, enterprise risk management, loan servicing, facilities management.
Knowledge of state and federal banking regulations is key in this position.
Excellent written and oral communication skills.
Strong leadership skills with demonstrated ability in strategic planning and execution. Prior experience leading a multi-department bank team.
This position earns competitive pay coupled with an incentive plan. We also offer great benefits, including medical, dental, vision, a 401(k) plan with a company match, a pension plan, eleven paid holidays, generous paid time off (PTO), company-paid life insurance, voluntary insurances, and more.
ABOUT BALLSTON SPA NATIONAL BANK (BSNB)
Established in 1838, we are proud to provide financial solutions to businesses, individuals and families located in the greater Capital Region and beyond. Thirteen full-service banking offices coupled with digital banking services provide products and services geared towards meeting the needs of the markets we serve. As a community-minded financial institution, we make giving back and volunteer work a priority.
BSNB provides all employees and applicants an equal employment opportunity in the manner required by law in all aspects of employment regardless of race, color, religion, creed, national origin, age, sex, sexual orientation, gender identity or expression, marital status, military status, disability, predisposing genetic characteristics, domestic violence victim status or any other status protected by local, state, or federal law. BSNB is a VEVRAA employer and has a desire for priority referrals of protected veterans. We thank all applicants for their interest and will contact those candidates who are under consideration.
Vice President of Talent and Workforce Experience
Regional director job in Nassau, NY
Plainview, NY
Salary: $175,000 - $200,000 annually for a well-qualified candidate
Full-time on-site in office, Monday - Friday, Flex hours
AHRC Nassau
seeks an experienced, highly qualified human resources leader to join our senior leadership team as the Vice President of Talent and Workforce Experience. Reporting to the Chief Administrative Officer, this senior-level position leads a large team of human resources professionals administering all areas of Human Resources for a family of organizations with over 3,000 employees.
AHRC Nassau
and its affiliates provide a broad scope of supports and services to 5,000 children and adults throughout Long Island, NY. For over 75 years,
AHRC Nassau
has served the community as a premier provider of services - Certified by the Council on Quality and Leadership (CQL) in Person-Centered Excellence
with distinction
and by the NYS OPWDD as one of only four COMPASS organizations across New York. AHRC Nassau is a 501(c)(3) not-for-profit organization supporting and employing people from diverse cultures.
Primary Responsibilities:
Oversee and ensure the effective and efficient operation of all Human Resource functions, including but not limited to talent acquisition and engagement, professional development, employee health and welfare benefits, employer-sponsored retirement plans, employee and labor relations, compensation, and HR information systems and analytics.
Ensure enduring and effective Talent Acquisition for a variety of job titles across multiple business lines and companies to maintain necessary staffing with qualified employees for the organization to provide high-quality services.
Direct all aspects of Professional Development, ensuring dynamic and effective curricula, materials, instruction, and platforms to support successful performance, professional growth, and opportunities for advancement for employees from diverse cultures and backgrounds.
Foster a workplace culture that embraces people of all backgrounds, values differences, encourages compassion, and promotes excellence. Oversee all aspects of Employee Engagement, developing and implementing comprehensive employee appreciation, recognition, and benefits strategies to engage a diverse team at all levels.
Ensure a highly valuable, cost-effective, and comprehensive employee benefits package to attract, retain, and engage a diverse employee population. Ensure compliance with all related laws and regulations.
Direct effective, consistent, and fair employee and labor relations aligned with the organization's values and in compliance with all related laws and regulations. Develop and implement plans to mitigate related risk.
Support and collaborate with the executive management team and other senior leadership team members to facilitate the success of each division.
Support and collaborate with the Diversity Officer to implement and promote effective diversity, equity, and inclusion practices, policies, and training to advance a culture of inclusion and belonging for all employees.
Collaborate with other senior leaders and Board members in the development, implementation, and evaluation of our organizations' three-year strategic plans, and facilitate and lead progress on strategic goals.
Qualified Applicants will Possess:
Bachelor's degree or higher and a credential in Human Resources (e.g., SHRM-SCP, PHR). Master's degree or higher preferred.
Ten (10) or more years of progressive supervisory experience in Human Resources Management.
Experience in a disability or human service provider organization is strongly preferred.
Demonstrated expertise and a record of success in multiple core areas of Human Resources.
Demonstrated experience designing, supporting, and leading organization-wide initiatives.
Demonstrated record of meeting deadlines and delivering measurable outcomes.
Experience with HR Information Systems and Data Analytics.
Current and broad knowledge of relevant federal/state employment laws and trends.
Proficiency in MS Office Suite applications.
Strong interpersonal and written and verbal communication skills.
Strong organizational, time-management, and leadership skills.
Vice President, for immediate consideration, please email: ******************
AHRC Nassau offers a rich and highly valuable benefits package, including medical, dental, vision, retirement, generous paid time off, life insurance, tuition reimbursement, and much more.
AHRC Nassau is an Equal Opportunity Employer Proud of Our Workforce Diversity.
Regional In-Home Sales Manager- Long Island
Regional director job in Nassau, NY
Outside Sales Manager In-Training is a full-time position, starting as a Sales Consultant and growing into a sales and training manager at an accelerated pace. You will develop skills and confidence and grow into a Shop at home manager where you will lead an on-the-road team.
RESPONSIBILITIES/DUTIES:
Learn the business serving customers
Where you visit clients at their home to provide a design consultation
Possess an entrepreneurial spirit.
Learn how to train, mentor, and develop employees
Gain leadership and management skills
Where you do not do any prospecting as appointments are made by our support team
QUALIFICATIONS:
Must have a valid Driver's License.
Must have consultative sales experience
Bachelor's degree preferred
Must be willing to work all scheduled hours (40) which may include evenings and weekends
BTG Provides
Medical, Dental, and Vision Benefits
Life and Disability Benefits
Paid vacation and sick time
Company Car and laptop
Career coaching and advancement opportunities
ABOUT US: Visit our website at ****************** to learn more about us and our career opportunities.
Blinds To Go provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation , gender identity or expression, or any other characteristic protected by federal, state or local laws.
President
Regional director job in Rensselaer, NY
The Healthcare Association of New York State (HANYS) and its members are seeking a transformative, relationship-oriented, bold leader to serve as its next President and Chief Executive Officer (President). This is a unique opportunity to lead one of the most respected healthcare associations in the country.
HANYS is widely recognized as a leading advocate for hospitals, patients, and the communities they serve across New York State and as a powerful and respected voice for state hospital interests in Washington, D.C. The President will focus on representing the membership and being attuned to every member's individual needs and advocacy priorities.
Reporting to the Board of Trustees, the President will work closely with the board, member organizations and HANYS staff to develop a strategic vision to achieve goals and objectives that are reflective of its members and support the current and future needs for accessible, quality healthcare for the residents of the state of New York. This is an exciting opportunity to join HANYS at one of the most important and dynamic times in its history as it seeks to address the chronic challenges related to an aging population, a chronic workforce shortage, disparities in care delivery, rising healthcare costs, and the acute pending challenges created by the passage of H.R.1. HANYS will require leadership that can adeptly navigate the breadth and depth of these unprecedented times while representing a diverse membership across New York State.
In an industry that experiences constant change, the President must be a superb leader and understand where there are organizational, regional, and cultural differences to build upon common priorities and goals to gain and garner continued trust and alignment among the membership. Building authentic, strategic relationships across a broad spectrum of members - each with aligned but distinct missions - will be essential to unifying and advancing the collective voice and continued impact of the Association. The President must be passionate about, and energized by, the current challenges and complexities of healthcare reform, and work collaboratively with member organizations to cultivate trusting, effective relationships with elected officials and key stakeholders in New York and Washington, D.C. Forging collaborative relationships with the American Hospital Association (AHA) and other partner associations and organizations is essential.
The successful candidate will be a strong leader with healthcare industry relevance and credibility. The President must be a highly visible, innovative, and deeply engaged leader, providing a clear, consistent, bold, and influential voice for all New York hospitals and health systems and the patients and communities they serve. This opportunity represents a career-defining, compelling call to leadership for a courageous, skilled leader who is motivated to advance the interests of HANYS members and advocate for accessible, quality healthcare for New Yorkers in the context of these unprecedented times.
Confidential expressions of interest, nominations, and applications are welcomed and can be directed to the WittKieffer search consultants, Paul Bohne, Rachel Polhemus, and Angela Raphael via email at ************************ or confidentially inquire or apply for this position at ****************************************
The base salary range for this position is $650,000 to $850,000. In addition, this executive will be eligible for an annual incentive bonus, retirement plan, and additional benefits. The salary of the finalist selected for this role will be determined based on various factors, including but not limited to level of experience, education, accomplishments, internal equity and budget
Regional Director Of Nursing
Regional director job in Albany, NY
: INTRODUCTION Company Overview: BioMatrix is a nationwide, independently-owned infusion pharmacy with decades of experience supporting patients on specialty medication. Our compassionate care team helps patients navigate the often-challenging healthcare environment.
We treat our patients like family and get them started on therapy quickly.
We work closely with them as well as their family and their healthcare providers throughout the patient journey, staying focused on optimal clinical outcomes.
At BioMatrix the heart of our Inclusion, Diversity, Equity, & Access (IDEA) philosophy is the commitment to cultivate a welcoming space where everyone's contributions are acknowledged and celebrated.
Our goal is to draw in, develop, engage, and retain talented, high-performing individuals from diverse backgrounds and viewpoints.
We believe that both respecting and embracing diversity enriches the experiences and successes of our patients, employees, and partners.
Location: It is anticipated that an incumbent in this role will work on-site at a BioMatrix location in one of the above-listed cities in New York state.
Work location is subject to change based on business needs.
Travel: 25%-50% annual travel required.
Job Description: The Regional Director of Nursing (RDON) coordinates provision of home infusion services to maintain compliance by directing professional practices, company policies and procedures, standards of practice, local, state, and federal rules and regulations, and accreditation standards for the assigned services and areas.
The RDON will initially focus on New York state with likely, future expansion to other states anticipated.
The RDON organizes, plans, implements, and evaluates agency services, programs and activities, with oversight of subcontracted services.
Ensures adequate, effective, efficient, and appropriate delivery of services to maintain quality day-to-day care for all clients, which includes the ability to troubleshoot infusion-related problems remotely.
The RDON is also responsible for representing BioMatrix infusion nursing with referral sources in a professional and persuasive manner.
The primary purpose is to plan, organize, develop, and direct in accordance with current federal, state, and local regulations, accreditation standards, and current standards of practice that govern the assigned services and facilities, and may be advised by the Chief Clinical Officer and/or Medical Director, if applicable, to ensure that the highest degree of quality care is maintained at all times.
The Regional Director of Nursing Services is an RN, BSN who has graduated from an accredited school of nursing and is currently licensed to practice in the State of residence.
They supervise infusion services regulations and accreditation standards and strives to provide the highest quality of care in their assigned area.
QUALIFICATION REQUIREMENTS Active, unencumbered Registered Nurse (RN) license in the state of New York required.
Bachelor of Nursing degree required.
Minimum of five (5) years of experience managing or directing registered nurses required.
Has an extensive knowledge of current vascular access devices and methods applicable to the services provided by BioMatrix.
Knowledge of accreditation standards for infusion nursing and the ability to gain and retain that accreditation.
The ability and flexibility to establish, license, and manage multistate nursing service centers, to include home, office, and ambulatory infusion.
Experience with contracting for infusion nursing services nationally, both in metropolitan and rural service areas.
Knowledge of nursing reimbursement and the ability to manage the reimbursement process.
Fluent in CMS nursing standards and HIT nursing requirements.
Understands and implements effective nursing training and creates tools to measure competence.
Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction.
Intermediate level skill in Microsoft Office (including Word, Excel, PowerPoint, etc.
).
Willing to travel for business purposes when necessary to attend meetings, conferences, seminars, etc.
QUALIFICATIONS PREFERRED Master of Science in related field preferred.
Minimum of ten (10) years of experience in home infusion at a multistate-service-level preferred with a minimum of five (5) of those years having been in strategic leadership roles preferred Prior AIC/AIS management, operational oversight, and coordination support experience preferred Current registered nurse infusion certificate (CRNI) preferred.
IgNS certification preferred.
IVIG and Transplant / Infusion therapy experience preferred.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Develop, maintain, and periodically update written policies and procedures that govern the day-to-day functions of the nursing service department.
Recruitment, retention, and training of BioMatrix nurses and contracted nurse service organizations.
Manage nursing department expenses and budget.
Expert knowledge of products and services for nursing.
Maintain a reference library of written nursing material (INS, AVA, NHIA, CDC, CMS, state regulations, etc.
) that will assist the nursing service department in meeting the day-to-day needs of the patient.
Develop, implement, and maintain an ongoing quality assurance program for the nursing service department.
Responsible for establishing and maintaining relationships with home health nursing agencies and licensed organizations to support our patients, including contracting oversight and support.
This includes measuring compliance to current standards of practice in accordance with accreditation requirements.
Assist leadership in developing, implementing, and periodically updating the written procedures for new patient admissions and ongoing management of active patients.
Ensures collaboration with referral, reimbursement, pharmacy operational teams, as well as, sales to support patient clinical activities related to home infusion care and patient care coordination is met by a member of the nursing team.
Practiced continuous training for license.
Knowledge of agency policies and procedures.
Qualified in developing standards, which ensure safe and therapeutically effective service to patients and families.
Has joint responsibility with leadership for seeing that standards are met.
Attends pertinent continuing education programs other than routing in-services and shares information with staff.
Assist with the development of strategy and implementation of the licensure efforts to broaden our home health licensure footprint and service offerings tied to our infusion pharmacies.
Plan, develop, organize, implement, evaluate, and direct the Nursing Services Department, as well as its programs and activities, in accordance with current rules, regulations, and guidelines that govern the company.
Develop, maintain, and periodically update the Nursing Service Procedures Manual, and nursing service objectives and philosophies.
Assist the Performance Improvement Committee in developing and implementing appropriate plans of action to correct identified deficiencies.
Develop methods for coordination of nursing services with other patient services to ensure the continuity of the patients' total regimen.
Develop and implement a nursing service organization structure.
Connect with and oversee clinical and non-clinical team members in multiple infusion pharmacy locations around the country, as requested by leadership.
Develop and implement education programs designed to assist the staff nurse in the progression from novice to expert in the practice of nursing.
NON-ESSENTIAL FUNCTIONS & RESPONSIBILITIES Develop and implement recruitment and retention programs for staff.
Monitor regulatory agency standards and customer service expectations for the practice of all aspects of nursing.
Demonstrated leadership, managerial ability, good interpersonal relationships and the ability to apply sound principles of administration and supervision.
Conduct for employee evaluations Per Diem staff and staff coordinators.
Demonstrates the clinical knowledge and judgment to utilize the nursing process to assess, plan, implement, provide, supervise and evaluate each patient's nursing care.
Provides leadership, direction and guidance to assigned staff.
Coordinates and maintains the required training and skills of staff.
Implements corrective actions and conducts performance evaluations.
Effectively addresses personnel issues in order to promote a productive and healthy work environment.
Responsible for appropriate to licensure, education, and experience of staff.
Keep abreast of nursing trends via workshops in-service, nursing journals, and seminars.
Manage Performance Improvement activities including but not limited to meetings audits and compliance to standards.
Maintain employee health files according to Federal, State, Local regulations and accreditation standards.
Responsible for nursing contract, letter of agreements, business agreements negotiations, reviewing, executing and signing final contract.
Develops a cooperative relationship and communicates effectively and professionally with the physicians.
Investigates and reports any problem relating to patient care of conditions which might harm the patent and/or employee.
Works with Administrator in identifying budgetary requirements and determining appropriate use of allocations.
Monitors equipment for appropriate use and take steps to keep misuse to a minimum.
Oversees agency's ongoing Performance Improvement Plan.
Responsible for overseeing development of clinical indicators with appropriate monitoring, evaluations, taking action, and reporting results according to agency's PI plan.
Provide 24 hour/day, seven days/week on-call coverage.
Plans and supervises the home care program.
Ensures that patient's plans of care are developed, implemented and evaluated.
Reviews patient clinical records for compliance with federal, state, local and agency policies and guidelines.
Immediately reports any accident, incident, lost articles, or unusual to the Administrator.
Participation in membership in professional societies and organizations.
Ability to prioritize and handle multiple tasks and projects concurrently.
Must have scheduling flexibility and be able to work overtime and on-call coverage.
Overnight travel on occasion by car and airplane.
Careful attention to detail.
Performs related duties as requested.
Participates in quality assurance activities and audits as directed.
KNOWLEDEGE, SKILLS AND ABILITIES REQUIREMENTS Knowledgeable of standards of care -- INS, AVA, Accreditation, CDC, CMS and OSHA requirements Demonstrated knowledge and proficiency in the principles, procedures and best practices related to this position.
Ability to actively communicate, inspire and motivate all levels of staff.
Ability to think and act strategically and proactively.
Ability to maintain accurate records and prepare reports and correspondence related to the work.
Ability to maintain favorable public relations.
Ability to organize and coordinate the work of others.
Ability to set priorities and assign work to other professionals.
Excellent verbal, written, and communication skills.
Excellent group presentation skills.
Excellent analytical skill.
Communication Skills Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
Computer Skills Become and remain proficient is all programs necessary for execution.
PHYSICAL DEMANDS AND WORK ENVIRONMENT This position could require direct patient contact but is not anticipated to require such.
This position requires constant sitting with occasional walking, standing, kneeling or stooping.
This position requires the use of hands to finger, handle or feel objects and the ability to reach with hands and arms.
This position requires constant talking and hearing.
Specific vision abilities required by this job include close vision and the ability to adjust focus.
This position must occasionally lift and/or move up to 20 pounds Required to move/lift physical hardware.
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
If needing a reasonable accommodation within the application process, please contact the BioMatrix People & Culture team at Careers@BioMatrixsprx.
com or 954.
385.
7322 x 1425.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell.
The employee must occasionally lift and/or move up to 25 pounds.
Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
OTHER Will participate in all mandatory training each year.
Will consistently behave in compliance with the BioMatrix, LLC's legal and ethical policies and procedures.
Will abide by the policies of BioMatrix, LLC as set forth in the Compliance Manual.
Will not participate in any conduct considered to be unethical or illegal.
EXPECTATION FOR ALL EMPLOYEES Supports the organization's mission, vision, and values by exhibiting the following behaviors: integrity, dedication, compassion, enrichment and enthusiasm, places patients first, is all-in with stacked-hands, and is focused on relentless consistency wins.
GENERAL INFORMATION: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position.
They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.
The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, competing tasks and demands and to seek supervisory assistance as appropriate.
Incumbents within this position may be required to assist or find appropriate assistance to make accommodations for disabled individuals in order to ensure access to the organization's services (may include: visitors, patients, employees, or others).
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or sta
Executive Director, Medical Affairs Strategy Excellence & Operations
Regional director job in Albany, NY
As a senior leader within Medical Affairs, the Executive Director will serve as a strategic thought partner and Chief of Staff to the Vice President of Medical Affairs, providing high-level guidance and operational leadership across the organization. Leveraging a deep understanding of industry trends and internal priorities, this individual will shape the development of best-in-class medical excellence capabilities aligned with Otsuka's vision, direction, and growth strategy.
The Executive Director, Medical Affairs Strategy, Excellence & Operations will lead five critical teams: Strategic Planning, Business Solutions & Analytics, Vendor & Contracts Management, Governance & Procedures, and Global Medical Evidence Operations ensuring alignment with enterprise goals and medical excellence priorities. This role will champion operational rigor, foster strategic integration, and drive high-quality insights to support decision-making across the organization.
Serving as a key liaison across the Global, US, and Commercial ecosystem, the Executive Director will play a pivotal role in advancing scientific and medical initiatives. Through thoughtful leadership and collaboration, this individual will shape and execute the global medical affairs strategy, optimize operational frameworks, and enable data-driven innovation across therapeutic areas.
****
**Key Responsibilities Include:**
**Strategic Leadership and Execution**
+ Serve as Chief of Staff to the VP of Medical Affairs, driving strategic alignment and operational integration across the Global Medical Affairs organization.
+ Sets the overall direction of Medical Excellence & Operations (MEO); make critical decisions that have impact across Global Medical Affairs therapeutic areas (TAs) and functions
+ Leads the development, refinement, and execution of Medical Affairs strategies and objectives in alignment with corporate goals.
+ Coordinates cross-functional planning, meeting cadences, budget oversight, and communication on behalf of Medical Affairs leadership.
+ Collaborates with cross-functional teams to align medical affairs activities with commercial and clinical development strategies
+ Leads Medical Excellence for Med Affairs Strategy to ensure consistent best practices across programs and drive consistent methods of strategic and tactical planning and execution.
**Operational Excellence and Team Management**
+ Lead and manage core operational pillars within Medical Affairs Excellence & Operations Team, including:
+ Global Asset Strategic Planning
+ Business Solutions and Analytics
+ Vendor and Contracts management
+ Global Medical Evidence Operations
+ Governance and Procedures
+ Establish and implement systems, SOPs, and governance frameworks to ensure excellence, compliance, and efficiency in Medical Affairs processes (e.g., IME, ISTs, EAPs, publications, congresses)
+ Provide and maintain the technological infrastructure, business tools, and data analytics, including the medical information contact center, to enable Global Medical Affairs teams to operate efficiently
+ Oversee the department's budget, resource allocation, and vendor contracting processes (including key TA level vendors)
+ Will ensure assignment of Med Excellence activities/projects to Otsuka priorities
+ Congress Strategy/prioritization, ensure aggregation of congress plans (including meetings) and awareness cross functionally
+ Develop and maintain calendar of important TA meetings across programs, including congresses and internal offsite meetings (US and Global) to ensure no conflicts and adequate resourcing; will work with Administrative leads to ensure meetings are added to calendars
+ Develops and manages large teams driving a high-performance culture; understands the required skillset (s) needed within the medical excellence function to deliver best results
+ Builds relationships with key internal and external stakeholders, including industry partners
**Performance Monitoring and Reporting**
+ Establish and track key performance indicators (KPIs) to measure Medical Affairs impact and execution
+ Deliver monthly and quarterly updates to Global Medical Affairs leadership and contribute to board-level reporting, as needed
+ Keeps abreast external environment-relevant trends and incorporates insights and best practices to inform functional decisions
+ Responsible for ensuring timelines and process for cross-brand initiatives, such as annual medical strategy planning, 3-year roadmaps, SMART goals
**Qualifications**
**Education and Experience:**
+ Doctorate Degree (MD (Medical Doctor), PharmD, PhD) or equivalent preferred
+ Minimum of 15 years' experience in the pharmaceutical or biotechnology setting within medical affairs strategy
+ Sr Director level medical affairs strategy experience for a minimum of 5 yrs. and experience in Medical Excellence & operations
**Skills and Competencies:**
+ Demonstrated ability to lead and inspire high-performing teams
+ Strong strategic, operational, and leadership capabilities within a biotech or pharmaceutical setting
+ Expertise in navigating regulatory frameworks and ensuring compliance within medical affairs function
+ Excellent communication and interpersonal skills, with the ability to influence cross-functional teams
+ Strong analytical and problem-solving skills to address complex challenges within medical affairs
+ Ability to lead a team and influence organizational level decisions
+ Experience in collaborating with Medical Affairs vendors that can provide medical excellence related support
+ Strategic thinking acumen and record of accomplishment for operational excellence
+ Ability to rapidly pivot based on evolving corporate strategy and direction
+ Proficiency in pharma code and all guidelines concerning medical affairs activities
+ Excellent presentation skills and ability to communicate complex scientific information
+ Motivated, disciplined, pro-active individual capable of effectively managing timelines
**Other Requirements:**
+ Ability to travel globally up to 25% for congresses, advisory board meetings, Governance meetings as business needs require
**Competencies**
**Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
**Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business.
**Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders.
**Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
**Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals.
**Empowered Development -** Play an active role in professional development as a business imperative.
Minimum $245,454.00 - Maximum $381,110.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws.
**Application Deadline** : This will be posted for a minimum of 5 business days.
**Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.
Come discover more about Otsuka and our benefit offerings; ********************************************* .
**Disclaimer:**
This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) .
**Statement Regarding Job Recruiting Fraud Scams**
At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf.
Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment.
Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters.
To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* .
Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities.
Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Director, Corporate Finance
Regional director job in Albany, NY
FirstLight is a leading telecommunications company dedicated to providing cutting-edge communication solutions to our customers. We are committed to innovation, reliability, and customer satisfaction. As we continue to grow and expand our services, we are seeking a talented Director, Corporate Finance, to join the team.
Job Summary:
The Director, Corporate Finance, will lead financial planning and capital strategy efforts for the company, with a focus on debt management, banking relationships, and strategic transactions. This role is central to supporting the company's capital-intensive fiber network expansion and M&A activity, ensuring financial resources are effectively deployed to maximize growth and shareholder value. The Director plays a key role in the CFO department and will partner closely with Sales, Operations, and Accounting teams.
Key Responsibilities:
Lead development and maintenance of detailed financial and banking models to evaluate debt structures, financing arrangements, and capital deployment strategies.
Assist on relationships with banks, credit facilities, and lenders; oversee compliance with debt covenants and reporting requirements.
Provide strategic financial analysis for acquisitions, joint ventures, partnerships, and other corporate transactions.
Partner with FP&A to incorporate financing and capital markets assumptions into budgets, forecasts, and long-range plans.
Drive scenario and sensitivity analyses to assess liquidity, leverage, and capital structure under varying market conditions.
Support debt and equity capital raises, refinancing activities, and negotiations with financial institutions.
Monitor industry trends, market benchmarks, and competitive activity to inform corporate finance strategy.
Serve as a senior finance advisor on ROI and payback analyses for fiber builds, network expansion, and new market entry.
Qualifications:
Bachelor's degree in Finance, Accounting, Economics, or related field; MBA, CFA, or CPA strongly preferred.
8-12 years of progressive experience in corporate finance, investment banking, infrastructure/telecom finance, or private equity.
Expertise in financial modeling, valuation, and capital structure analysis (DCF, IRR, ROI, payback, leverage metrics).
Strong knowledge of debt instruments, credit facilities, and capital markets transactions.
Demonstrated experience in M&A evaluation and execution.
Excellent communication skills with the ability to present to senior executives, boards, and external stakeholders.
Proven ability to manage multiple priorities in a fast-paced, growth-oriented environment.
Skills:
Experience in the telecom, fiber, utilities, or infrastructure sectors.
Familiarity with key telecom metrics such as ARPU, churn, and network build economics.
Track record of leading lender presentations, due diligence processes, and capital market transactions.
Strong relationships with banking, infrastructure, or PE communities a plus.
Benefits and Compensation:
FirstLight offers a competitive benefits package including a comprehensive medical benefit, tuition reimbursement, paid time off, 401(k) and flexible work arrangements.
Join us in shaping the future of our dynamic telecommunications company and making a difference in the world through telecommunications. Your expertise and leadership can help us achieve our goals and empower our employees to thrive.
About FirstLight: FirstLight, headquartered in Albany, New York, provides fiber-optic data, Internet, data center, cloud and voice services to enterprise and carrier customers throughout the Northeast connecting more than 13,000 locations in service with more than 125,000 locations serviceable by our more than 25,000-route mile network. FirstLight offers a robust suite of advanced telecommunications products featuring a comprehensive portfolio of high bandwidth connectivity solutions including Ethernet, wavelength, and dark fiber services as well as dedicated Internet access solutions, data center, cloud and voice services. FirstLight's clientele includes national cellular providers and wireline carriers and many leading enterprises, spanning high tech manufacturing and research, hospitals and healthcare, banking and financial, secondary education, colleges and universities, and local and state governments.
FirstLight Fiber is an equal opportunity employer. In accordance with state and federal laws, FirstLight's equal opportunity policy is that all applicants and employees are treated equally by the company with respect to employment opportunities, regardless of race, color, religion, sex, sexual orientation, disability, or veteran status or veteran disability.
Auto-ApplySocial Care Manager-Capital Region
Regional director job in Schenectady, NY
Full-time Description
Life at Healthy Alliance
At Healthy Alliance, our purpose is to improve health and empower the underserved. Every community has its own needs, affecting the health of those who live, learn, work, and play within them. Our network brings together organizations, big and small, to coordinate and collaborate so that all communities have reliable access to the resources they need. Why? Because every New Yorker deserves the same opportunity to be healthy.
Designated as the Social Care Network (SCN) Lead Entity for the Capital Region, Central NY, and North Country under New York's 1115 Waiver Amendment's SCN & Health-Related Social Needs (HRSN) Program, we are responsible for ensuring that there is a seamless, consistent end-to-end process for HRSN screening, navigation, and the delivery of HRSN and other services to thousands of Medicaid Members. Transformative in nature, this novel Program will further sustain our mission of advancing health equity within and across historically marginalized communities.
As a 2019-2024 Albany Business Review's Best Places to Work and a 2021-2024 Modern Healthcare's Best Places to Work in Health Care award recipient, we strive to maintain a culture wherein high-performing, mission-driven team members collectively work toward better health for all. Dedicated to promoting a culture built upon autonomy, mastery, and purpose, we believe our differences in strengths and perspectives play an integral role in propelling us forward, while our core values ground us, serving as the common thread that unites our team.
Why You Should Join Healthy Alliance
We offer amenities, professional development opportunities, events, and programming that support the interests of our teams while expanding and enriching our culture. Some of the benefits you can expect when you join Healthy Alliance include:
Competitive compensation package
Comprehensive insurance benefits available the 1st of the month after hire, including but not limited to medical, dental and vision, group short-term disability and life insurance with buy-up options, flexible spending and HSA company-contributed accounts, and more
401K with a company match
Unlimited paid time off after 90 days of employment
Company-sponsored training and certification opportunities
Hybrid employer with flexible work schedules
A workplace that values safety, respect, employee engagement, recognition, and diversity
Salary range: $51,650-$59,398 per year, commensurate with experience
Who You Are
The Social Care Manager is the direct point of contact for Medicaid Members with ongoing HRSNs and is responsible for conducting their eligibility assessments for enhanced HRSN services, as well as development of social care plans.
We are looking for someone in the Capital Region.
What You'll Do
Manage incoming referrals for enhanced HRSN services to ensure successful and timely connections are made for community members.
Provide longitudinal care management for Members receiving one or more enhanced HRSN service.
Conduct and document outreach to community members in alignment with required frequency, modality, and timeframe.
Manage Member consent and attestation as required throughout the screening, assessment, and care management process.
Conduct HRSN screening using the Accountable Health Communities (AHC) screening tool to assess member HRSNs.
Conduct eligibility assessments to determine Member eligibility for enhanced HRSN services and refer Members to eligible programs and services, including enhanced HRSN services and/or existing federal, state, and local resources.
Develop social care plans that include a summary of Member needs, eligibility, and services to which they are referred.
Ensure referrals are acted upon by HRSN service providers within required timeframes and redirect as necessary to support service connection. Document progress notes and action taken with each referral, as detailed in the Network Standards and Quality Program.
Update the social care plan throughout service provision in collaboration with the Member and service provider to reflect strategies and interventions for meeting identified HRSNs.
Monitor and manage eligibility status changes in collaboration with Eligibility Specialists and enhanced HRSN service providers.
Confirm service delivery completion and that Member needs have been addressed satisfactorily and support the transition to additional resources.
Regularly use data and data tools to report referral patterns and trends to the management team.
Share detailed feedback on successes and challenges of the role with the Referral Coordination Manager and continually look for opportunities to enhance and simplify the community member experience.
This job description is not designed to cover or contain a comprehensive listing of task activities and/or duties that are required of the employee for this job. Responsibilities and activities may change at any time with or without notice.
Requirements
What You'll Need
Education
Associate degree in health, social services, or related field preferred. Equivalent work experience in a related field may be considered in lieu of degree requirements.
Professional work experience
Minimum of 5+ years related experience in a clinical, non-profit, or Managed-Care Organization (MCO) environment preferred.
Knowledge, Skills, and Abilities
Extensive knowledge and understanding of health equity, social drivers of health, and social care data.
Excellent communication and presentation skills.
Experience using translation services preferred.
Ability to build collaborative working relationships with others inside and outside the organization through cooperation, mutual respect and capacity to inspire and motivate others.
Thrive working with multiple systems and processes.
Demonstrate ability to use various technology platforms to ensure successful and timely referral connections are made.
Effectively work in a hybrid work environment. Some local travel may be required for meetings, community events, and other job-related responsibilities.
Demonstrate commitment to the values of diversity, equity, and inclusion.
Extremely detail-oriented and capable of multitasking.
Proven record of hitting key metrics, defining effective data-driven network development strategies, and problem-solving.
Proficient computer skills and willingness to learn additional software applications.
Demonstrated ability to thrive in a demanding environment.
Performs all work in accordance with Healthy Alliance core competencies and values.
Your next career opportunity is at Healthy Alliance!
This position involves sedentary work that primarily involves sitting/standing, use of typical office equipment such as a computer, laptop, and cell phone. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Equal Opportunity Employer
Healthy Alliance is an Equal Opportunity Employer and does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to **********************.
Privacy Requirement
This job function involves potential access/interaction with protected health information. Position will be required to abide by company policies and procedures that support federal, state, and local HIPAA regulations. Any violations will be subject to company policy which includes disciplinary actions up to and including separation of employment.
Healthy Alliance is an At-Will Employer.
Salary Description $51,650 - $59,397.50
VP, Therapeutic Area and Market Insights
Regional director job in Albany, NY
Title** VP, Therapeutic Area and Market Insights The Vice President of Therapeutic Area & Market Insights serves as the strategic intelligence engine for Specialty Networks Solutions (SNS), ensuring the organization remains data-driven, market-informed, and therapeutically focused. This leader integrates real-world evidence, market analytics, and emerging science to guide SNS's expansion within existing therapeutic areas and entry into new ones. By converting insights into actionable strategies, the VP shapes product roadmaps, informs go-to-market plans, and drives commercial success.
This role bridges strategy, market research, and product development-anticipating market shifts and aligning SNS's capabilities with evolving provider, payer, and pharma needs. Through leadership of a cross-functional insights team and collaboration with key executives, the VP ensures that therapeutic foresight translates into measurable business outcomes, positioning SNS at the forefront of specialty care innovation.
**Position Description**
Responsibilities
1. Strategic Insights & Market Intelligence
+ Lead continuous capture and synthesis of market, competitive, and scientific insights across all key therapeutic areas.
+ Maintain a dynamic view of pharma and biotech pipelines, M&A activity, and emerging scientific trends impacting provider networks and payer strategies.
+ Leverage real-world data (RWD) and commercial analytics to inform business development, sales targeting, and product roadmap prioritization.
+ Partner with Product Owners, Sales, and Strategy teams to ensure all functions are equipped with data-backed perspectives on market trends, customer needs, and therapeutic evolution.
+ Produce actionable deliverables such as TA landscape reports, competitor benchmarking dashboards, and quarterly leadership strategy briefs.
2. Therapeutic Area Development & Expansion
+ Define and execute the growth roadmap for new TAs, identifying where SNS's data assets, provider networks, and digital platforms deliver differentiated value.
+ Develop TA-specific value propositions integrating data, analytics, and partnership insights to support go-to-market strategies.
+ Collaborate with Product, Sales, and Partnerships leaders to validate new TA opportunities, leveraging external partnerships (e.g., Tempus, Myriad, CVS, Caris).
+ Drive cross-functional alignment to synchronize marketing, sales, provider engagement, and data product teams around each TA's strategic priorities.
+ Pilot and scale new TA entries, starting with oncology as a foundational model and expanding to adjacent areas based on insight-driven readiness.
3. Organizational Leadership & Capability Building
+ Build and mentor a cross-functional insights team, including specialists in market intelligence, TA analytics, and strategic planning.
+ Foster a culture of evidence-based decision-making across SNS-ensuring insights drive resource allocation, investment, and prioritization.
+ Institutionalize processes for knowledge management, ensuring market insights and TA intelligence are accessible across teams.
+ Partner with CPO and Sales leadership to ensure insights translate into measurable business outcomes (e.g., new TA revenue, engagement, product adoption).
Experiences & Capabilities
+ 15 years in life sciences, healthcare analytics, or biopharma strategy, ideally with exposure to RWE, market access, or therapeutic development.
+ Deep understanding of the specialty care ecosystem, including pharma commercialization, provider networks, and payer dynamics.
+ Market insight synthesis and storytelling.
+ TA pipeline analysis and competitive landscaping.
+ Data-driven decision-making and trend forecasting.
+ Executive communication and cross-functional leadership.
+ Curious, analytical, and commercially savvy-able to connect market intelligence to business opportunity.
+ Demonstration of Key Opinion Leadership is preferred.
+ Ability to travel as needed (up to 30%)
Success Metrics
+ Number of new TA entries launched and adoption rates achieved within 12-24 months.
+ Market share growth and pipeline alignment with top 20 pharma and biotech partners.
+ Impact of insights on product strategy and GTM efficiency (adoption, retention, revenue).
+ Development and dissemination of TA-specific market intelligence reports that inform executive decisions.
Anticipated pay range: $176,400 - $366,200
Bonus eligible: Yes
Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
- Medical, dental and vision coverage
- Paid time off plan
- Health savings account (HSA)
- 401k savings plan
- Access to wages before pay day with my FlexPay
- Flexible spending accounts (FSAs)
- Short- and long-term disability coverage
- Work-Life resources
- Paid parental leave
- Healthy lifestyle programs
* The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
Application window anticipated to close: 1/4/2026 *If interested in opportunity, please submit application as soon as possible.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Chief Operating Officer
Regional director job in Hudson Falls, NY
Chief Operating Officer (COO) Job Description:
Established in 1948, the Mission of ASCEND Mental Wellness is to encourage and assist individuals in discovering pathways to their optimal mental health and wellness, while supporting hope and awareness of well-being in our community.
The Chief Operating Officer (COO) will join our leadership team to manage operations within agency programs and services providing client care services, ensuring efficiency and effectiveness to support the organization's mission.
ASCEND offers a comprehensive benefits package including healthcare benefits, retirement plan enrollment, and paid time off including holidays, vacation, personal, and sick time. Salary based on qualifications.
Chief Operating Officer Education & Qualification Requirements:
Solid educational background-Bachelor's degree in a human related service field required; commensurate years of supervisory/leadership expertise and a proven track record to support the role in a diversified service delivery and funding environment
As a prerequisite, the successful candidate must believe in the core competencies of ASCEND and be driven by the mission. The candidate should demonstrate a passion for breaking new ground to lead change. Beyond that, we are seeking a candidate that has proven experience in scaling a multi-site, diversified service organization and a demonstrated ability to both lead and build the capabilities of a driven, bright, diverse team.
The successful candidate must have management experience with a non-for-profit organization. As noted, this is an organization driven by the values of its people, so experience in managing a "values-driven" organization will be highly prized.
Results-proven track record of exceeding goals and a bottom-line orientation; evidence of the ability to consistently make good decisions through a combination of analysis, wisdom, experience, and judgment; the ability to balance the delivery of programs against the realities of a budget; and problem solving, project management, and creative resourcefulness
Strategic Vision and Agility-ability to think strategically, anticipate future consequences and trends, and incorporate them into the organizational plan
Capacity Building-ability to effectively build organization and staff capacity, developing a top-notch workforce and the processes that ensure the organization runs smoothly
Leadership and Organization-exceptional capacity for managing and leading people; a team builder who has experience in scaling up organizations; ability to connect staff both on an individual level and in large groups; capacity to enforce accountability, develop and empower top-notch leaders from the bottom up, lead from the top down, cultivate team work as well as person centered approaches with clients and personnel, and learn the strengths and weaknesses of the team so as to put people in a position to succeed
Action Oriented-enjoys working hard and looks for challenges; able to act and react as necessary, even if limited information is available; not afraid to take charge of a situation; can overcome resistance to leadership and take unpopular stands when necessary
General Management-thorough understanding of budgeting, systems, and personnel management/leadership; broad experience with the full range of business functions and systems, including strategic development and planning, business analysis, finance, information systems, human resources, etc.
Valid NYS driver's license acceptable to Agency insurance standards
Must be detail-oriented and possess good time management and customer service skills. Must have the ability to work independently, have good problem-solving skills and can work as part of a multi-disciplinary team.
Chief Operating Officer Responsibilities include but are not limited to:
Working in partnership with all levels of agency leadership in the creation of ongoing agency strategic plans and implementing new processes and approaches to achieving them, including maintaining sustainability and the creation of new programs/services and funding streams
Working in partnership with Leadership and the CFO to coordinate the agency's annual operations plan and budget, as well as individual programmatic/service budgets
Directly lead and provide oversight and support to program and facilities directors to ensure concerted efforts in maintaining all operations of program sites
Assist with performance management processes that measure and evaluate progress against goals for the organization
Provide for all staff a strong day-to-day leadership presence; bridge siloed operations and support an open-door policy among all staff
Lead processes to regularly identify growth opportunities and priorities within all areas of service related to the mission of the agency
As an Ambassador for the Agency, communicate the branded message internally and externally, as well as networking with all facets of the community to communicate effectively, collaborate, and ensure the vision of the Agency as a community support and partner
Work integrally with Administrative Departments of the Agency, i.e.- Corporate Compliance/Quality Assurance, Human Resources, Finance/Accounting, Development/Fundraising to creatively ensure mission driven operations, while assuring quality of services, compliance to regulatory constituencies, employee relations, performance evaluation and recruiting/retention, and funding accountability
Cultivate the values and core competencies within the organization
Assist with ongoing analyzation of the agency's technology infrastructure to promote more efficiencies
Maintain a safe environment for all clients and staff.
Maintain effective communication with other staff members and supervisors.
Preserve the human dignity and confidentiality of all clients and act in the best interest of those served through the Agency's programs and services.
Always ensure quality of work.
Adhere to all laws and regulations applicable to the Agency's business.
Adhere to the Agency's Corporate Compliance Program and established policies and procedures.
Always positively represent the Agency within the community.
Have adequate computer skills, or more refined for specific job titles.
Actively participate in scheduled team/staff meetings as scheduled by the supervisor or as indicated by the program's services.
Actively participate in agency-sponsored staff development and in-service educational programs as deemed necessary by a supervisor, including mandatory training assigned by job title.
Should be compassionate and demonstrate a commitment to helping people with mental illness and/or co-occurring disorders.
ASCEND Mental Wellness provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Regional Manager
Regional director job in Schodack, NY
Our growing client, located outside of Albany, NY, is seeking an experienced and dynamic Regional Manager to oversee operations, drive performance, and lead teams across multiple locations in upstate NY. This role is ideal for a proactive leader with a background in operations, team management, and client engagement-particularly within logistics or warehousing environments.
Responsibilities of the Regional Manager will include:
Lead and manage regional teams, providing direction, support, and regular performance evaluations
Hire, onboard, and mentor staff to promote engagement, productivity, and professional growth
Cultivate a positive, collaborative work culture with clear, open communication
Oversee daily operations to ensure efficiency, compliance, and alignment with company standards
Analyze key performance indicators and ensure goals are consistently met
Conduct regular site visits to identify strengths, resolve challenges, and implement improvements
Grow regional revenue by identifying new business opportunities and strengthening client relationships
Collaborate with the sales team to create and implement regional sales strategies
Manage budgets and resource allocation to maximize profitability
Monitor financial performance and provide detailed reports to leadership
Ensure adherence to all company policies and applicable regulations
Deliver regular performance reports, identifying key wins, areas for improvement, and strategic plans
Qualifications of the Regional Manager:
Bachelor's degree in Business, Management, or related field (preferred)
At least 5 years of experience in regional or operational management
Strong leadership and team-building skills
Excellent communication and relationship-building abilities
Strategic problem-solver with a hands-on approach
Familiarity with logistics and warehousing operations
Ability to travel frequently within the region; reliable transportation required
Pay for this position is commensurate with experience and education, ranging roughly from $80,000 - $85,000.
To see a full listing of all our open positions, please visit:
******************************************************
red Shift Recruiting is the region's premier recruiting agency with over 100 years of combined experience in the recruiting field. We specialize in permanent, temporary, and temp-to-hire positions. Our superior service combined with our highly qualified and carefully selected bank of candidates sets us apart.
Director of Operations
Regional director job in Pittsfield, MA
Insource Renewables, a Certified B Corporation, worker\-owned company, and one of only ten solar installation firms in North America to be recognized as a NABCEP Accredited PV Installation Company, is actively seeking an individual to assist with responsible growth of our company within one of the United States' hottest solar markets. We are deeply rooted here in Maine, and we are seeking a Director of Operations to work with our CEO and operations team to further Insource's mission of providing quality renewable energy solutions that support our communities, our workers, and our planet.
The Director of Operations is a newly created position within Insource and requires a dynamic leader and facilitator who shares a common desire to support deliberate and responsible growth in a manner that promotes a quality product and quality experience for our clients and employees. As a company recognized in 2019 by B Lab as
Best for the World regarding our commitment to our workforce and as a worker cooperative that provides our employees with opportunities to directly guide the direction of our company, we are committed to growing our business in a manner that is centered on the worker experience. In this role, the right candidate will be able to manage a fast\-paced work environment that simultaneously considers the professional and personal needs of our operations team while leading our efforts toward quality and continual improvement in our construction and customer service efforts.
While high\-level technical knowledge and expertise is helpful, the most important need of this position is the ability to support key operations managers, develop and maintain effective and scalable processes in a manner that is inclusive of the people involved in those processes, and to provide responsible leadership related to employee development and customer relationships. A technical background is required, and experience in the solar industry is preferred.
Key initial responsibilities include:
Managing the company's procurement and warehouse activities, including preparation of purchase orders, receipt of equipment, tracking inventory, and vendor management;
Facilitating the leadership of Insource's construction operations, including our rooftop residential PV, commercial PV, clean heating and cooling, clean transportation, and solar structures divisions;
Supporting key managers in these divisions by allocating appropriate administrative resources;
Effectively documenting operations procedures and overseeing implementation of these procedures within the operations team;
Assisting senior leadership, including the CEO, CFO, and board of directors, with setting Insource's long\-term growth strategy, developing annual budgets, and assessing the alignment of the company's activities with its mission and vision; and
Reviewing project labor budgets and actual hourly allocations to inform the sales process, assess profitability, and identify areas for improving operations processes.
Future responsibilities include:
Developing, improving, and implementing formal and efficient processes that support Insource's quality, safety, and profitability goals;
Facilitating continual improvement programs, including employee performance reviews, department goal\-setting, and the development of professional goals for operations team members;
Collaborating with the CEO and CFO to develop and maintain budgets for the company's construction operations;
Constantly evaluating internal operations processes to identify opportunities to improve the experience for Insource customers, employees, and other key stakeholders; and
Ensuring that Insource's construction activities are completed in accordance with the company's safety and quality standards.
The Director of Operations is a salaried position based upon an average weekly workload of 40\-45 hours. Compensation time is provided to salaried employees to ensure equitable compensation and promote a strong work\-life balance.
Requirements The minimum qualifications for this position include:
Demonstrated experience as an effective leader and manager;
Professional experience in engineering, construction trades, or another technical field;
Impeccable written, digital, and verbal communication skills;
Demonstrated success developing, documenting, and implementing complex systems in collaboration with other key stakeholders;
Experience in technical industry \- preferably the solar industry; and
A four\-year degree in a related field.
Benefits Insource Renewables offers a comprehensive benefits package that includes:
Paid time off;
Holidays;
Health insurance;
Dental insurance;
Vision insurance;
Paid volunteer time;
Healthy Food initiative;
Winter Recreation incentive;
Equipment discounts;
Performance bonuses; and
Ownership opportunities.
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Director of Orthodontic Operations
Regional director job in Clifton Park, NY
The Smile Lodge is looking for a Director of Orthodontic Operations to join our team. The Director of Orthodontic Operations' primary responsibility is to oversee the daily operations, patient experience, and business performance of two orthodontic practice locations in the Clifton Park, NY, area. This role functions as a high-level Office Manager, working closely with the orthodontic doctor/owner to grow a new orthodontic program into a thriving, high-volume business. The Director will lead a team of clinical and administrative professionals, ensure operational excellence, and contribute to strategic initiatives that support both short-term goals and long-term growth. This position requires hands-on leadership, a strong understanding of orthodontic workflows, and the ability to maintain high standards for patient care, compliance, and business performance.
We are excited to offer our team members a competitive compensation package that includes medical/dental/vision/life insurance, long and short-term disability, generous PTO, paid holidays, Traditional and Roth 401(k) options, and much more!
** $5,000 SIGN-ON BONUS! **
Compensation:
$90,000 - $95,000 per year.
Large performance-based bonus.
Responsibilities
Lead daily operations for two orthodontic locations, ensuring a smooth patient experience and efficient workflows.
Manage, coach, and develop a team of approximately 20+ clinical and administrative team members.
Oversee scheduling, staffing, and operational planning to maximize productivity and patient satisfaction.
Partner with the orthodontic doctor to implement growth strategies for the new orthodontic program.
Monitor practice metrics, assist in analyzing P&L reports, and identify opportunities to improve efficiency and profitability.
Maintain compliance with all regulatory and clinical guidelines.
Develop and enforce office policies and procedures to ensure consistency and quality.
Coordinate with other departments within the larger pediatric dental organization to align resources and processes.
Assist with hiring, onboarding, and ongoing training of staff to maintain high performance and low turnover.
Lead or support practice projects, operational improvements, and growth initiatives.
Qualifications
3+ years of orthodontic office management experience (required).
Must have extensive experience with New York State (NYS) Medicaid Orthodontics.
Proven leadership skills with experience managing both clinical and administrative staff.
Strong organizational skills and the ability to balance multiple priorities.
Understanding of orthodontic P&L statements and business metrics preferred.
Excellent verbal and written communication skills.
Ability to work on-site at assigned locations.
Our office is an equal opportunity employer.
INDHRM200
Auto-ApplyRegional Manager - NY Metro
Regional director job in Day, NY
Matrix New World Engineering, a part of True Environmental and its partner firms, have united their strengths to establish the nation's premier environmental and engineering services consulting firm. This powerhouse organization offers an extensive range of services aimed at revolutionizing the built environment and preserving the natural one. Its diverse expertise encompasses environmental remediation, urban planning, engineering iconic coastal and marine structures, developing sustainable energy sources, and pioneering resource extraction methods. Explore further at ************ and True-Environmental.com to discover the full scope of our capabilities.
Matrix is seeking an entrepreneurial and client-focused Regional Manager - NY Metro to lead and drive growth in the NYC/NY Metro Area. This leadership role blends geographic sales leadership, local team management, and direct client engagement across our engineering, environmental, and Haz-Mat/EHS/IH consulting services.
The successful candidate will bring strong existing relationships in the NY metro market and play a direct role as a Key Client Account Manager for 2-3 key clients where they have deep connections and the ability to drive engagement, trust, and delivery excellence. This is a full-time leadership position that requires in-market presence and a willingness to work beyond the standard 40-hour workweek when needed to meet business and client needs.
Compensation range for this role starts at $200,000+ and is commensurate with experience.Business Development & Market Growth
Lead/drive NYC Metro Area sales vision, strategy and execution across Matrix's full range of services with a focus on generating measurable growth in backlog and revenue through a mix of new client wins, expanded scopes with existing clients, and strategic teaming opportunities.
Proactively identify and pursue high-value opportunities in infrastructure, utilities, real estate, and government sectors.
Serve as the primary or strategic lead on at least 3-5 major pursuits per year, including high-visibility, multi-year contracts and on-call programs.
Leverage personal relationships to develop and deepen key accounts; participate in positioning, teaming, and proposal development.
Demonstrated ability to effectively cross-sell the full suite of company services-including engineering, marine and coastal, ecological, environmental, and EHS/hazardous materials consulting-by working collaboratively with market and service line leaders to deliver integrated, client-focused solutions.
Serve as the client account/service manager for 2-3 major (multi-million dollar) clients, actively involved in delivery oversight, strategic planning, and issue resolution.
Client Service and Key Account Management
Ensure high client satisfaction through proactive communication, team alignment, and quality service delivery.
Leverage personal relationships to develop and deepen key accounts with NYC-area clients such as NYC DDC, DEP, DOT, MTA, DASNY, and the Port Authority of NY/NJ; actively engage in positioning, teaming, and proposal development
Operational and Strategic Alignment
Support local project execution across service lines; engage as appropriate to ensure delivery meets quality, schedule, and financial expectations.
Collaborate with technical leaders to resolve challenges and maintain high-performing teams.
Align Area priorities with market and service-line goals and initiatives.
Share market intelligence, support cross-office collaboration, and contribute to companywide leadership efforts.
Required Qualifications
Bachelor's degree in engineering, environmental science, or related field (PE, CSP, PG or CIH a plus).
Minimum of 15 years' experience in consulting, with demonstrated leadership in sales, client service, and operations.
Deep familiarity with NYC-area agencies and private sector clients; existing client relationships required.
Preferred Requirement
Strong interpersonal, communication, and leadership skills.
Self-starter who is comfortable balancing leadership, sales, and direct client engagement responsibilities.
Willingness to travel locally and work extended hours when needed.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Auto-ApplyOperations Director
Regional director job in Amsterdam, NY
The Operations Director is responsible for maximising the efficiency of our business centres to ensure we deliver fantastic customer service. Our processes should be continually re-engineered to make them simpler for our customers and staff so we can add new centres quicker and more cost effectively. This person will be a highly organised, creative problem solver who is commercial, continually thinks of the customer and successfully completes projects.
Key Responsibilities
* Simplify and standardise - communicate changes to operating model procedures, policies & support documentation and coach individuals as needed.
* Provide Excellent customer service - identify problems and ensure plans are in place to remedy them.
* Troubleshoot major issues - travel as needed to locations where there are significant issues that cannot be remedied remotely.
* Continuous improvement - conduct "virtual" round table discussions with centre team members to identify issues that need resolving (stop, automate, train).
* Team - manage performance through others.
* Compliance - ensure compliance processes are managed and adhered to
* Negotiation - managing relationships with multiple vendors
* Project Management - new Centre Openings and refurbishment projects
Required Skills, Experience & Qualifications
* Enthusiastic - always has a positive attitude for your customers.
* Resilient - enjoys challenges and adapts to change; consistently demonstrates energy and passion.
* Pride - pays attention to detail; takes responsibility for maintaining high standards.
* Motivated - takes ownership and acts decisively to solve problems and deliver results. Makes every minute of every day count.
* Critical thinking - provides objective analysis and evaluation of complex issues to form a judgement.
* People focused -supports and encourages others, leads by example and provides feedback to improve performance.
About the company
IWG has been at the forefront of flexible working for over 35 years. With over 4,000 locations around the globe, spanning brands including Regus, Spaces, Signature and HQ, we have made it possible for businesses of all sizes to make the transition to hybrid working, empowering employees to work wherever and whenever is most convenient.
We help more than 8 million people and their businesses to work more productively, supported by a choice of professional, inspiring and collaborative workspaces, communities and services.
As the world's leading provider of hybrid work solutions, with four times the number of locations compared to its nearest competitor, IWG is already working with over 80% of the Fortune 500 and counts businesses including Amazon, Netflix, EY and Uber amongst its customers.
Companies of all sizes are shifting to flexible working to lower costs, improve employee retention and lower their carbon emissions. We are growing our network faster than ever to keep up with demand from customers as we work towards our goal of reaching 30,000 centres.
Carbon Neutral Workplaces
IWG's purpose of helping everyone have a great day at work, while protecting people and the planet is at the heart of everything we do. We are proud to supply all our customers worldwide with carbon neutral workplaces, and we have a strong climate action plan in place to help us achieve our objective of Net Zero emissions by 2040.
Leading Employer Award
IWG is proud to be the recipient of a Leading Employer Award every year since 2022. Awarded exclusively to the top 1% of employers, the accolade is testament to our diverse global workforce and the role everyone plays in bringing our purpose, culture and values to life, every single day.
Join us at **************
* Operations Director Job Description.docx
Director of Business Operations (Center Health Care)
Regional director job in Albany, NY
Where people get better at life!
Join us in our mission to make a difference and shape a more inclusive future.
The Center for Disability Services offers hope, innovation and achievement to the people we support.
For over 80 years, we have been one of upstate New York's largest providers of programs and services for individuals who have disabilities.
We are searching for a Director of Business Operations to join our practice. The successful candidate will be working at Center Health Care in Albany, New York. We are known for our mission driven quality of care for individuals with disabilities. Now, we are pleased to offer this same personalized, expert care to the entire community, including primary care, dental care, as well as a number of medical specialty services.
The Director of Business Operations is responsible for maximizing the business operations for Article 16 and 28 services. This is a key leadership position responsible for developing the strategic vision, maximizing financial efficiency, developing and implementing efficient business workflows for all Center Health Care (CHC), and providing effective management and leadership of the Practice management team. The Director is responsible for developing and implementing the quality control program to ensure service quality is high and is responsible for assuring compliance and regulatory requirements are met.
Responsibilities:
Budgeting- develop an annual, and projected 3-year financial plan for CHC, including forecasted volumes, service changes, revenues, and expenses. Actively manages financial reports month to month identifying areas of weakness and strength and acts timely and effectively to address areas of concern.
Insurance Contract Management-negotiates contract rates and terms with insurance carriers to maximize reimbursement rates. Manages the contract renewal process for new agreements and renewals. Regularly reviews active insurance carriers and investigates potential new carriers to contract with at CHC.
Strategic Planning- work collaboratively with the CMO, COO/CFO, and others as appropriate in creating and regularly updating a strategic plan for CHC, with clear translation of that plan to operational performance expectations/targets, strategies and tactics, accountabilities, and timetables.
Operational Efficiency-works collaboratively with IT Support to generate operational data reports including but not limited to, utilization reports, billing reports, customer satisfaction reports, appointments cancellation and no-show data, and analyzes, develops, and implements corrective action plans as needed
Regularly reviews key performance indicators including utilization data and reviews provider schedules with Practice Managers to assure schedules are built to maximize appointment fulfillment
Works with Accounts Receivable management to identify trends in billing errors and develops and implements policies and practices to maximize revenue receipt timely, accurately, and within compliance.
Research grant and alternative funding opportunities for CHC. Write grant proposals as applicable.
Staffing-
responsible for all non-provider staff member positions/roles, including hiring, guidance, support, development, and budgetary scheduling
Is the direct supervisor of the Practice and Business Manager positions, providing direct supervision, evaluation, leadership, and accountability of performance
establish an organization and staffing plan that enables CHC to achieve its strategic, operational, and budget goals
Assures that training programs are developed, effective, in place, and executed for all CHC staff
Regularly evaluates the physical plant for usefulness of operations, areas in need of improvement, and work with supporting departments to develop plans of action to address shortcomings
Communications- Regularly meets with CMO, Practice and Business Managers to communicate financial reports, operational issues, and patient concerns. Uses effective communication to keep all areas of CHC moving towards the strategic vision.
Fiscal responsibility and operational oversight of Federally Qualified Health Center (FQHC)
Requirements:
Bachelor's degree in Management or related field required
At least 3 year(s) of job related experience, specifically in Business Operation Management
Excellent communication skills required
At The Center for Disability Services, we don't just accept difference - we celebrate it, support it, and thrive on it for the benefit of our employees and the people we support. We are proud to be an Equal Opportunity Employer and do not discriminate against any protected class of job applicant or employee in our employment practices.
Compensation Range:
$85,000.00 - $95,000.00
Auto-ApplyDirector of Revenue Operations
Regional director job in Day, NY
Who We Are
Stensul dramatically reduces marketing content creation time - by up to 90% - so teams can better focus on improving marketing performance. Stensul makes this possible by streamlining the collaboration process and simplifying marketing asset creation for all marketers so they can create high-performing campaigns that drive stronger results. Stensul integrates with all leading ESPs/MAPs, workflow platforms, image digital asset management platforms, live content, link tracking, and messaging platforms. Top brands that trust Stensul to solve their most demanding marketing creation problems include BlackRock, Cisco, Demandbase, Equifax, Greenhouse, Siemens, and Thomson Reuters.
At Stensul, our top priority is maintaining a people-first, diverse, and inclusive culture. We look for people that live by our core values - Garra, Learning Agile, Above & Beyond, and Team Players. We're committed to investing in your growth through mentorship, coaching, and meaningful professional development. If you thrive in a fast-paced environment and are eager to take ownership of a large, revenue-generating area of the business, we want to hear from you!
Position Overview
The Director of Revenue Operations will lead and evolve Stensul's RevOps function across the full customer lifecycle-from demand generation to renewals and expansion. This leader will own the systems, processes, and analytics that empower our GTM teams (Sales, Customer Success, Marketing, Partnerships, and Solutions Consulting) to operate efficiently and scale effectively.
The ideal candidate is a strategic operator who can balance big-picture thinking with hands-on execution, bringing structure, data, and clarity to a fast-moving SaaS business.
What You'll Do
Own the GTM operating framework and underlying systems architecture: define and evolve the processes, data models, and platforms that enable forecasting, pipeline management, and reporting across the full revenue lifecycle.
Lead systems strategy and administration: oversee our CRM (Salesforce), marketing automation (Marketo), and GTM tech stack to ensure clean data, seamless integrations, and user adoption.
Develop actionable insights: build dashboards and analytics that surface leading indicators of performance, drive data-driven decisions, and align executive leadership around consistent metrics.
Partner cross-functionally: collaborate with Sales, Marketing, CS, Finance, and Product to ensure GTM alignment on segmentation, compensation, territories, and campaign attribution.
Drive operational readiness: support annual and quarterly planning, including quota setting, territory design, and headcount/resource modeling.
Enable performance and scale: design playbooks, documentation, and training that help frontline teams execute effectively.
Build and lead a high-performing RevOps team: mentor analysts and specialists, foster cross-functional collaboration, and create career development paths within the organization.
What You'll Need
8-10+ years of experience in Revenue Operations, Sales Operations, or related GTM operations roles, ideally within B2B SaaS.
Proven success operating at scale in a growth-stage (Series B-D) company.
Deep expertise in Salesforce CRM, data modeling, and process design.
Deep experience designing and administering sales incentive compensation plans and quota frameworks.
Demonstrated ability to lead through influence, manage cross-functional stakeholders, and translate complexity into clarity.
Experience managing and developing a team of operations professionals.
Comfortable working with data at scale - from defining GTM dashboards to driving insights and accountability.
Curious and tech-forward, with a strong interest in leveraging AI to elevate internal operations and productivity.
A systems thinker who can balance strategic vision with hands-on execution.
Why You'll Love Working Here!
Competitive compensation package that includes equity - everyone has a stake in our growth
Comprehensive benefits package that includes medical, dental, and vision coverage for you and your dependents, as well as a 401(k), life insurance, commuter benefits and parental leave plans
Flexible time off policy, empowering you to balance work & life in the way that suits you best
Regular Mental Health Days, ensuring that you consistently take time to reset
A culture that prioritizes collaboration and transparency, as well as internal mobility and growth
Salary information: The estimated base salary for this position is $190,000-$220,000 USD, plus variable compensation. Additionally, we offer both significant equity and comprehensive benefits. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience.
Stensul is an Equal Opportunity Employer, meaning that we do not discriminate on the basis of race, religion, national origin, gender identity, sexual orientation, or any other protected class. We are deeply committed to creating an environment that celebrates diversity & in which each employee feels empowered to bring their whole self to work.
Auto-ApplyVP, Operations
Regional director job in Day, NY
Director/Vice President, Operations
The Vice President of Operations will serve as a key leader within Omnicom Health Group, responsible for driving operational excellence, program management, and enterprise-wide initiatives across our network of agencies. This role is focused on enabling agencies to adopt modern tools, processes, and ways of working-ensuring initiatives are effectively implemented, scaled, and delivering measurable business impact.
This role will bridge agency needs with network-wide capabilities, connecting leaders, technical experts, and business stakeholders to deliver integrated solutions. This individual will play a critical role in shaping operational strategy, fostering collaboration, and championing change management across diverse agency environments.
Core focus in advancement and key emphasis on incorporating AI
Key Responsibilities
Operational Leadership & Program Management
Lead cross-functional operational initiatives from design to execution, ensuring alignment with business objectives, timelines, and budgets.
Drive the rollout and integration of new tools, platforms, and processes into agency workflows, ensuring adoption and sustainability.
Manage program governance, including risk assessment, change management, compliance, and reporting.
Develop and maintain process documentation, playbooks, and enablement resources to ensure consistency and scalability across the network.
Track and report on program performance, adoption metrics, and business impact to leadership and stakeholders.
Agency Engagement & Support
Act as an ambassador and strategic partner to agencies, understanding their needs and tailoring operational solutions to support their goals.
Connect agencies with network resources, SMEs, and capabilities to address challenges and unlock efficiencies.
Facilitate workshops, transformation projects, and forums that foster collaboration, learning, and continuous improvement across agencies.
Build and maintain strong relationships with agency leaders to drive trust, alignment, and shared success.
Change Enablement & Innovation
Champion new, modern ways of working across agencies, fostering a culture of adaptability and innovation.
Partner with change management, training, and communications teams to support adoption and maximize value realization of new initiatives.
Stay current on industry, technology, and operational best practices to inform continuous improvement and forward-looking strategies.
Skills & Competencies
Proven experience in operations management, business process improvement, or program management (8+ years; healthcare, marketing, or agency experience preferred).
Strong ability to translate business needs into operational strategies, processes, and scalable solutions.
Exceptional stakeholder management, collaboration, and facilitation skills across multiple levels of leadership.
Demonstrated ability to lead change management and drive adoption of new tools or practices.
Strong analytical, organizational, and problem-solving skills with a focus on efficiency and outcomes.
Working knowledge of technology and automation tools (AI, workflow management, project management platforms) and how they enable operational improvement.
Knowledge of compliance, data privacy, and ethical considerations in regulated industries a plus.
Day-to-Day Deliverables
Oversee execution of network-wide operational initiatives and agency pilots.
Facilitate cross-agency meetings to align on goals, processes, and deliverables.
Deliver clear reporting on program status, risks, and outcomes to leadership.
Support operational troubleshooting, identifying challenges and partnering on solutions.
Create and maintain roadmaps, process documentation, and training materials.
Key Attributes for Success
Operational mindset with a focus on efficiency, scalability, and user adoption.
Ability to influence without direct authority and build consensus across diverse teams.
Proactive, adaptable, and comfortable operating in a fast-paced, evolving environment.
Strong communicator who can bridge technical and non-technical audiences.
Curious, growth-oriented, and committed to continuous learning.
Future-focused, with the ability to anticipate emerging trends (including AI and automation) and translate them into practical, business-ready solutions.
The range below represents the low and high end of the base salary someone in this role may earn as an employee of an Omnicom Health Group company in the United States. Salaries will vary based on various factors including but not limited to professional and academic experience, training, associated responsibilities, and other business and organizational needs. The range listed is just one component of our total compensation package for employees. Salary decisions are dependent on the circumstances of each hire.
$145,000 - $152,000
Omnicom Health is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we're focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us-we look forward to getting to know you. We will process your personal data in accordance with our
Recruitment Privacy Notice
.
Auto-ApplyDirector of Operations (Central Park Boathouse)
Regional director job in Day, NY
LEGENDS GLOBAL
Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues.
The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us!
THE ROLE
The Director of Operations is responsible for the overall management of the Food and Beverage operations. This position reports to the operations General Manager.
ESSENTIAL FUNCTIONS
Upholding Legends' standards for quality and performance in all phases of the food and beverage operations.
Ensures employees are appropriately trained and performing to standard
Interacts with guests and other customers frequently to obtain feedback about their experiences; utilizes guest/customer feedback to recognize outstanding employee service performance and improve service delivery
Anticipates needs of large groups or high-profile guests to deliver flawless service; ensures that products, services, and events attain the appropriate publicity
Ensures property compliance with legal, safety, operations, labor, and Legends brand product and service standards; conducts both routine and short-notice quality assurance audits with specific departments; holds employees accountable for performing audits regularly; conducts detailed walk-throughs to ensure the building, public areas, kitchen, and grounds are well-maintained, safe, and meet or exceed guest expectations
Responsible for overseeing ordering and maintaining correct inventory levels.
Experiments with new ideas and takes calculated risks to improve guest satisfaction and profitability; evaluates the success of property business strategies to inform future business plan enhancements; continually ensures business plans and actions have a positive impact on property performance
Creates a cohesive and high-performance operational team that continuously strives for positive results and improvement; coaches team members by providing specific feedback and holds them accountable for performance; creates learning and development opportunities for employees; creates and effectively executes development plans for both direct reports based on their strengths, development needs, and career aspirations
Ensures all managers are doing the same for their direct reports; identifies resource needs to strengthen property team; creates succession plans for future job openings; actively supports the staffing process; ensures effective work processes, systems, and teamwork are in place to maximize individual and overall property performance
Serves as a passionate brand advocate and ensures that the intent of the brand is pulled through in the guest experience; communicates a clear and consistent message regarding property and brand goals and standards to employees, and the corporate leadership team
Serves as a role model by demonstrating the exceptional work ethic and service delivery for all employees on the property; champions change; inspires and motivates the team to achieve operational excellence; represents brand values in all leadership actions
Reviews business-related data such as market share, financial performance, employee engagement, and
customer satisfaction analyzes business information to proactively address changing market conditions
Ensure property operates within budgetary guidelines, and achieves profit margin goals; uses business information to identify indicators of product and service successes and opportunities for improvement; integrates business information into business plans
Works with the Revenue Management team to develop effective pricing strategies, balancing seasonality, economy, customer segments, property objectives, and customer satisfaction
Direct and oversee schedules for all hourly staff to guarantee proper payroll and management.
Work closely with the city and parks department to ensure licensing and regulations are being followed.
Manage maintenance concerns specific to the food and beverage (Kitchen equipment, Bars, etc.).
Implement and ensure accurate information entered POS systems, able to trouble shoot.
Manage in compliance with established Legends' policies and procedures.
Performing other related duties, tasks and responsibilities as required from time to time.
QUALIFICATIONS
To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.
4+ years of experience as a General Manager or higher in a fine dining or premium food and beverage environment in major markets
Bachelor's degree in Business Hospitality or Marketing
Guest experience focused
Proven ability to build, train and lead high performing teams to align internally around critical sales and marketing initiatives, to enhance the guest experience
Strong analytical and financial skills a must
Knowledge and effective operations of retail POS including procedures and policies
Proficient with Microsoft Word, Excel, and PowerPoint
Union relations experience, preferred
Experience managing a wide variety of internal and external stakeholders; master collaborator
Tremendous communication and leadership skills, with the ability to work seamlessly with peers and senior leaders across all business functions
Experience thriving in a fast-paced environment; must have the ability to adapt to change daily
Ability to develop and deliver sound recommendations to senior management
Organization and planning skills; able to prioritize and handle multiple tasks, as well as delegate effectively
Knowledge of the local and regional markets, venue operations, and special events industries
Ability to work both traditional and non-traditional hours (nights, weekends, holidays) as required
COMPENSATION
Competitive salary range of $110,000 - $115,000 plus bonus potential, commensurate with experience and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.
WORKING CONDITIONS
Location: On Site Central Park Boathouse New York, NY
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
NOTE:
The essential responsibilities of this position are described below the above headings. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
Auto-ApplyOutreach and Operations Director
Regional director job in Day, NY
As the leading global type 1 diabetes (T1D) research and advocacy organization, Breakthrough T1D helps make everyday life with T1D better while driving toward cures. We invest in the most promising research to turn ideas into life-changing therapies and devices. We work with government, regulatory officials, and insurance companies to address issues that impact the T1D community -- breaking through barriers that limit access to care worldwide. We provide resources and guidance that makes it easier to live and thrive with T1D. This is more than a moment -- we're empowering a movement for the T1D community. Share your support and help educate and empower individuals facing type 1 diabetes.
Our mission is to improve lives today and tomorrow by accelerating life changing breakthroughs to treat, prevent and ultimately, cure T1D and its complications. Always, we are guided by a single purpose: As we drive towards curing type 1 diabetes, we help make everyday life better for the people who face it.
Summary
The Outreach and Operations Director (OOD) is a dynamic and multi-faceted leader who is focused on operational excellence and building strategic relationships with constituents and donors on behalf of Breakthrough T1D. They demonstrate abilities to develop strategies designed to advance the organization's mission by expanding our reach into the community; managing volunteers to amplify programming across the territory's geography; and ensuring all territory operations are led in alignment with organizational goals and guidelines. The OOD ensures increased efficiency, deepens acquisition, activation and engagement results, and effectively utilizes core program metrics and key indicators to drive year-over-year trends, goal attainment and maximum performance impact. Through their work to ensure staff activities are aligned to building and activating the pipeline of newly diagnosed supporters and engaging healthcare providers (HCPs) to advance the distribution of Breakthrough T1D resources, the OOD supports revenue generation and growth of our supporter base.
This individual is a high-impact, high-energy leader who can effectively bring the mission to life within the community through collaboration, cultivation, inspiration, and engagement. They will implement activities to support organizational strategies through their work to drive optimal results and actively demonstrate and promote enterprise-wide mindsets.
This role serves as a people leader to 4 staff members.
The Greater New York Territory is one of the top performing territories in the country and plays a vital role in the organization's success. The Territory includes Upstate New York, the Hudson Valley, the five boroughs of New York City, Long Island, Westchester County, and Fairfield County in Connecticut. The Greater New York Territory has 22 staff, 5 Chapter Boards and 20 events collectively driving over $13.6 million in total net revenue.
We have a hybrid work schedule, in office two days a week and working remotely and in the field three days a week.We will consider a remote location within the territory footprint.
Key Responsibilities
Acquisition & Activation (30%)
Develop and implement strategies that will build chapter and territory pipeline by acquiring new supporters through the Bag of Hope and Pack program, implemented according to national program guidelines
Identify and manage opportunities for Community Engagement (CE) resource expansion across territory footprint, including enhancing the healthcare provider (HCP) strategy, which includes:
Utilizing national CE dashboards to analyze data and uncover growth opportunities
Acts on HCP leads to onboard new resource partners
Build relationships with key HCP partners to market the CE program, disseminate resources, and support chapter activities, i.e. Community Summit speakers, Board representation, etc.
Ensure consistent communication to HCPs
Manage process with resource distribution partners to ensure implementation meets expectations and standards
Responsible for achieving territory engagement and acquisition goals and support the overall achievement of goals in the broader territory.
Identify, develop, and implement engagement opportunities to deepen support and activation of newly diagnosed families and individuals, T1D community members, healthcare providers, advocates, and other stakeholders across the territory geography, including:
Ensuring connectivity of Bag of Hope/Pack recipients across all territory programs and activities
Developing community-based small event strategy, and managing volunteers to execute the events, i.e., meet-ups, support groups, community breakfasts
Elevate supporters with greater interest and/or capacity to specific revenue channels like P2P, Signature Events, and Philanthropic Engagement.
Manage the consistent implementation of strategies to acquire and activate supporters in events throughout the territory that will help ensure fundraising and participation goals are met for current and future activities
Volunteer Management (30%)
Recruit, cultivate, and manage volunteer leaders that drive engagement and activation throughout the territory, including an active Outreach Ambassador Chair, Mission Information Volunteer and Advocacy Team Chair
Provide training, resources, and communications to volunteers to effectively execute program.
Ensure meaningful engagement of volunteers at all levels and engage in good working relationships with key volunteer partners.
Partner with volunteer leadership to develop and implement strategic activities within the territory that will expand engagement and acquire new supporters and advocate; and develop volunteer leadership support
Collaborate with CE peers across the organization for idea sharing and learning, and participate in national CE meetings, trainings, and working groups
Support the identification, cultivation and development of key volunteers and elevate prospects to P2P, Signature Events, and Philanthropic Engagement territory colleagues as appropriate
Recruit and manage event volunteers and office volunteers
Awareness (20%)
Support and maintain the vision, mission, and priorities of Breakthrough T1D. Understand and be able to articulate the strategic direction and purpose of the organization.
Demonstrate an educated and enthusiastic understanding of Breakthrough T1D's mission and research therapeutics. Promote mission engagement opportunities throughout the community in the areas of research, advocacy, community engagement and clinical trials.
Lead the execution of community engagement, mission engagement, marketing and advocate recruitment strategies across assigned territory in alignment with national strategies, including the consistent implementation of:
Breakthrough T1D Bag of Hope, Teen Pack and Adult Pack resources
Outreach Volunteer Impact Initiative
Breakthrough T1D Community Summit
Advocate recruitment and engagement
Territory marketing and external communications
Chapter social media accounts
Mission information dissemination
Manage and ensure metrics are achieved for securing earned media placements for Breakthrough T1D and local events throughout the territory
Represent the interests, professionalism, and integrity of Breakthrough T1D in all activities and relationships through a commitment to organizational standards and leadership by personal example.
Administration (20%)
Serve as primary territory finance support, including processing vendor invoices for payment and sending invoices for donations
Provide data entry and reporting support
Order event collateral, signage, and other materials
Execute invitations and donation solicitation letters/mailings and emails
Maintain departmental and organization-wide policies and procedures
Develop expertise in event and donor platforms, as appropriate
Participate in strategy meetings with Community Engagement and Strategic Alliances (CESA) program partners to establish goals, metrics, and pipeline strategies; monitor KPI progress, identify risks and opportunities, and take actions as appropriate to ensure success of program(s).
Qualifications
5+ years of community building and engagement experience, with a proven track record of achievement in a complex, mission-driven organization. 2-3 years in a supervisory capacity with engagement and activation responsibilities and leadership experience that includes working directly with staff, large- and small-scale community events; healthcare-based organization with a diversified revenue and fundraising events portfolio highly preferred.
Strong relationship-building skills with demonstrated experience with organizing community initiatives and knowledge of fundraising through peer-to-peer and signature event activities.
Experience partnering with strong and active volunteers, including working successfully with a large network of passionate volunteers.
Demonstrate a high degree of energy, integrity, courage, empathy, and creativity. A team player who can achieve individual objectives and support those of the entire territory and chapter team(s).
Proven ability to successfully maintain an extensive network of strategic relationships (volunteers, health care and community partners, etc.) in the local area. Existing knowledge and network of relationships in the territory preferred.
Ability to be an enthusiastic spokesperson/representative of Breakthrough T1D's mission. Clear communicator with ability to inspire others to engage and support an organization's mission.
Demonstrated ability to multi-task, establish priorities, and work in a fast-paced and dynamic environment. Highly efficient in time management and can meet deadlines under pressure.
Ability to work and make judgments independently and take initiative. Well-disciplined and resourceful initiative-taker with active listening, analytical, and problem-solving skills.
Proficient with MS Office and constituent management databases.
College degree or equivalent combination of education and experience.
Ability to travel within the territory. Evening and weekend work as needed. Occasional overnight travel.
Target Salary: $85k - $115k
Essential Functions:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools or controls. The employee is occasionally required to stand, walk, sit, reach with hands and arms, climb or balance, and stoop, kneel, crouch or crawl.
The employee must occasionally lift and/or move up to 25 pounds, and infrequently up to 50 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus.
The noise level in the work environment is usually moderate.
Benefits:
Breakthrough T1D offers competitive benefits, including medical, dental, and vision coverage, a 403(b) retirement plan, voluntary benefits, flexible spending and commuter benefit accounts, an employee assistance program (EAP), life and disability insurance, performance-based bonuses, and generous paid time off. Benefits may vary by job level and full time or part time status.
Additional information:
Requests for medical, religious, and other exemptions will be considered on an individual basis. Breakthrough T1D will comply with all federal, state, and local laws.
Breakthrough T1D supports a diverse and inclusive workforce.
Breakthrough T1D is an Equal Opportunity Employer.
All your information will be kept confidential according to EEO guidelines.
Auto-Apply