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Clayco 4.4
Remote support specialist job in Saint Louis, MO
About Us
Clayco is a full-service, turnkey real estate development, master planning, architecture, engineering, and construction firm that safely delivers clients across North America the highest quality solutions on time, on budget, and above and beyond expectations. With $7.6 billion in revenue for 2024, Clayco specializes in the "art and science of building," providing fast track, efficient solutions for industrial, commercial, institutional, and residential related building projects.
The Role We Want You For
If you are looking for fast paced technical work that provides the opportunity for travel across the United States, look no further than Clayco. This position assists and provides IT services to internal customers located at our jobsites around the country. Support includes installation, documentation, and testing of computer systems and peripherals, as well as establishing standards and guidelines for supporting local and remote sites. This position requires the ability to identify and organize tickets and requests according to priority. Travel is usually planned in advance, but issues can arise which could warrant immediate travel to one or more local or remote locations.
The Specifics of the Role
Provide day to day support to our remote Jobsites
Prioritize problems and incidents and escalate to internal teams
Basic knowledge of Microsoft products (Windows, Office)
Physical Installation of Meraki networks
Physical Installation of full site Mesh networks
Satellite communication installation
Basic Knowledge of Cisco AV Room kits (Webex)
Basic understanding of Design and Construction delivery process
Create and document training materials and knowledge articles
Provide training on software, hardware, and systems to Clayco Team Members
Preventative maintenance, including checking and cleaning of workstations, printers, and peripherals
Perform post-resolution follow-ups to requests and incidents
Manage printer hardware and software throughout our jobsites
Provide feedback on recurring incidents to engineering and development teams
First line of troubleshooting for remote networks
Adaptive and willing to learn business processes
Self-starter with the ability to workwithout direct supervision
Effective communication skills and deductive reasoning ability
Work with the Service Desk, Device Support, Engineering, VDC, and Development teams to determine and resolve problems received from clients local and remote.
Work with ISP vendors and managed services support partners to resolve technical problems
Perform regular health checks on equipment at remote sites.
Use diagnostic utilities, knowledge bases, and internet resources to document and create troubleshooting processes that can be utilized by others.
Provide technical assistance for project planning and support.
Identify and inform Leadership of recurring Incidents.
Contribute to company vision and direction by helping improve technical practices.
Requirements
1 to 4 years of experience in IT
60% plus Travel
Ability to use hand and power tools
Lift and move heavy objects (50+ lbs)
Service industry experience
Strong interpersonal and communication skills
Basic MS Office Suite/iOS support
Experience using enterprise ticketing system (ServiceNow)
Knowledge of AV solutions
Experience with cellular technologies (cradlepoints, hotspots)
Some Things You Should Know
Our clients and projects are nationwide - Travel will be required.
No other builder can offer the collaborative design-build approach that Clayco does.
We work on creative, complex, award-winning, high-profile jobs.
The pace is fast!
This position is classified as a safety-sensitive role in accordance with applicable state and federal laws. Candidates selected for this position will be subject to a comprehensive background check, which includes mandatory drug testing.
Why Clayco?
2025 Best Places to Work - St. Louis Business Journal, Los Angeles Business Journal, and Phoenix Business Journal.
2025 ENR Midwest - Midwest Contractor (#1).
2025 ENR Top 100 Design-Build Firms - Design-Build Contractor (Top 5).
2025 ENR Top 100 Green Contractors - Green Contractor (Top 3).
2025 ENR Top 25 Data Center Builders - Data Center Contractor (Top 3).
Benefits
Discretionary Annual Bonus: Subject to company and individual performance.
Comprehensive Benefits Package Including: Medical, dental and vision plans, 401k, generous PTO and paid company holidays, employee assistance program, flexible spending accounts, life insurance, disability coverage, learning & development programs and more!
Compensation
The salary range for this position considers a wide range of factors in making compensation decisions including but not limited to: Education, qualifications, skills, training, experience, certifications, internal equity, and location. Compensation decisions are dependent on the
$47k-65k yearly est. 2d ago
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IT Support Desk Analyst
Kellymitchell Group 4.5
Remote support specialist job in Chesterfield, MO
Our client is seeking an IT Support Desk Analyst to join their team! This position is located in Chesterfield, Missouri.
Assisting staff that are having difficulties with their computer
Participating in the maintenance of several thousand laptops, desktops, and mobile devices
Desired Skills/Experience:
2+ years Support Desk experience or equivalent experience preferred
Ability to create PowerShell scripts to automate tasks
Competency in supporting the Microsoft Office 365 suite, including but not limited to Word/Excel/PowerPoint/Outlook/Microsoft Teams
Ability to troubleshoot, research, and resolve challenging technical issues
Have working knowledge of IT networking technologies
Able to create and maintain documentation that can be used by others
Must demonstrate a high level of professionalism when working with customers up to and including C-level executives
Must perform well under pressure both to internal IT customers and those outside of IT, even in demanding situations
Detailed understanding of the Windows operating systems 10 and iOS devices from an “under the hood”, detailed support level
Skilled in configuring, deploying, and troubleshooting a variety of PC hardware
Capable of self-managing assignments with little supervision
Able to complete tasks on-time, and report conflicting priorities
Benefits:
Medical, Dental, & Vision Insurance Plans
Employee-Owned Profit Sharing (ESOP)
401K offered
The approximate pay range for this position is between $20.00 and $29.00. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.
$20-29 hourly 1d ago
Recovery Support Technician/Specialist
Chestnut Health Systems 4.2
Remote support specialist job in Maryville, IL
Maryville, IL | Part-Time
Evening, overnight, and weekend shifts eligible for shift differential
Share your recovery journey for the benefit of others and experience the satisfaction of helping to facilitate self-directed recovery. The Client Care Technician / Specialist provides recovery-focused, trauma-informed support to individuals receiving residential and crisis services. This role empowers clients to build hope, wellness, and independence while supporting a safe, welcoming, and therapeutic environment.
This part-time position is based in Maryville, IL, Tuesday through Saturday from 7:00am to 3:30pm in the Women's Residential Unit.
Chestnut Health Systems™ is a leading provider of integrated health care services. Since 1973, Chestnut has grown to more than 800 committed, compassionate employees providing substance use, mental health, and primary care treatment to patients in Illinois and Missouri. We provide fully integrated care for all our patients by combining behavioral health care services with our community-based primary care health centers. Chestnut also conducts research and training throughout the U.S.A.
Responsibilities Client Support & Engagement
Guide the Recovery Journey: Support clients by observing their progress, stepping in when needed, and reporting on how they are meeting their personal goals.
Promote Empowerment: Use a "recovery-first" mindset that emphasizes hope and respect. You'll help clients regain control of their lives through trauma-informed care and supportive language.
Lead Daily Activities: Work with the clinical team to facilitate scheduled group activities and keep the daily routine on track.
Mealtime & Wellness: Assist with meal preparation and join clients during mealtimes. When nursing staff aren't available, you will observe clients as they take their prescribed medications, following all safety protocols.
Admissions & Logistics
Welcome New Clients: Assist with the intake process by orienting new arrivals to program rules, helping them settle into their rooms, and conducting an inventory of their belongings.
Provide Transportation: Drive clients to medical appointments, recreational outings, and other necessary community events.
Team Coverage: Act as a backup for Residential Recovery staff to ensure every individual entering treatment feels welcomed and supported.
Safety & Communication
Monitor Facility Safety: Maintain a secure environment by monitoring surveillance equipment, answering calls, and reporting any facility issues immediately.
Document & Report: Keep accurate records of safety checks, shift logs, and incident reports. You'll also ensure a smooth "hand-off" during shift changes by providing thorough updates and client counts to the incoming team.
Maintain Professionalism: Uphold Chestnut's standards for excellent customer service and strictly protect the confidentiality of all client and organizational information.
Adapt as Needed: Handle other duties as they arise or as coordinated with your supervisor to keep the program running smoothly.
Qualifications
• Must be at least 21 years of age with a high school diploma or equivalent and a demonstrated interest in social services
• High school diploma or equivalent with five (5) years of experience in mental health, substance use, or other social services OR
• Bachelor's degree OR
• A combination of college coursework and experience totaling five (5) years OR
• Certified Recovery SupportSpecialist (CRSS) or Certified Peer Recovery Specialist (CPRS) certification (required for Specialist title)
• Ability to obtain Certified Alcohol and Drug Abuse Counselor (CADC) certification within two (2) years of hire
• Ability to work effectively in a team environment and accept supervision
• Experience in peer recovery, mental health, substance use, or social services preferred
• Valid driver's license, private automobile insurance, and insurability
• Basic computer proficiency, including Microsoft Word, email, and electronic medical record (EMR) systems
Are you intrigued by this job but don't meet every single requirement?
Research shows that women and people of color are less likely to apply for jobs when that's the case. Chestnut is committed to building a diverse, inclusive, and authentic workplace. If you're excited about any of our posted positions but your experience doesn't line up perfectly,
please apply anyway
! You might be just the right candidate for another role. We'd love to explore the possibilities with you!
EOE - Minorities/Females/Veterans/Disabled. Chestnut welcomes applications from qualified individuals with recovery experience.
The anticipated starting pay for new hires for this position is between $17.00 - $22.00 per hour. There are several factors taken into consideration in determining base pay, including but not limited to: job-related qualifications, skills, education, experience, local market conditions, and internal equity. Check out additional benefits here!
$17-22 hourly Auto-Apply 53d ago
Become a Surrogate and Help Create a Family While Supporting Your Own
Inclusive Surrogacy
Remote support specialist job in Saint Louis, MO
Surrogacy gives you the opportunity to make an extraordinary impact in someone's life while strengthening your own family's future.
Whether you are a stay-at-home mom looking to supplement your household income or plan to continue working, surrogacy allows you to support a deserving individual or couple on their journey to parenthood while being fully supported throughout the process.
If you are emotionally, physically, and financially stable, have strong communication skills, and feel called to help create a family, this could be a meaningful and rewarding path forward.
Choose your own Intended Parent match
Immediate matches available
Choose the compensation package that is right for you
About Inclusive Surrogacy
Inclusive Surrogacy's mission is to uplift and empower aspiring parents by making the surrogacy journey accessible, supportive, and financially attainable.
As a boutique agency, Inclusive Surrogacy provides highly personalized guidance so every surrogate and intended parent receives dedicated attention, compassion, and care. The agency is committed to creating a welcoming and inclusive path to parenthood that honors individual journeys and celebrates diverse families.
Surrogates receive ongoing support and are empowered to make informed decisions, including selecting the compensation package that best reflects their needs, comfort, and value.
Surrogate Qualifications
Women ages 21 to 43
Must have given birth to at least one child in your care
Uncomplicated pregnancies and deliveries with OB/GYN approval to become pregnant
Living in a stable and supportive environment
U.S. citizen or permanent resident
Healthy, non-smoking lifestyle; drug- and vape-free
No felony convictions
Willing to sign HIPAA and legal agreements (attorney consultation provided)
Not receiving government financial assistance such as food stamps, housing aid, or cash assistance
No prior surrogacy experience required
Pre-Pregnancy Benefits
All IVF-related travel expenses covered for you and a companion, including childcare, lost wages, meals, and travel
300 dollar monthly allowance after contracts are signed
500 dollar start-of-medication fee
1,000 dollars per transfer attempt paid immediately
Independent legal counsel provided at no cost
Personal escrow advocate to ensure timely payments
4,000 dollars or more in expected pre-pregnancy benefits
Benefits During Pregnancy
24/7 coordinator support
300 dollars per month wellness allowance for singleton pregnancies
$33k-55k yearly est. 8d ago
Campus IT Support Specialist
Cottey College 3.7
Remote support specialist job in Saint Louis, MO
For full description, visit PDF at: ************
hralliance.
net/Apply/JobInfo.
Id=39181&location Id=12832
$44k-53k yearly est. 41d ago
desktop support
Artech Information System 4.8
Remote support specialist job in Saint Louis, MO
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description
Job Title: Deskside Support Representative Distributed Client Services
Location: SAINT LOUIS,mo
Duration: : 1 year (with possible extension)
Candidates should be able to diagnose and remedy complex Microsoft OS problem tickets, configure and install common applications and install/remove desktop PCs and monitors.
Remote take-over skills a plus. Must have good verbal and written skills, as well as ability to interact positively with clients.
The support platform is Microsoft OS including Win7 and some Win10 (piloting).
OS troubleshooting, imaging, and builds.
Need a valid driving license this job may require some travel but you will be payed for mileage charges
Outlook PST files.
Additional Information
For more information, Please contact
Shubham
************
$41k-54k yearly est. 60d+ ago
Dynamic PC Support
Worldwide Techservices 4.4
Remote support specialist job in Maplewood, MO
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
Job Description
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
Additional Information
All your information will be kept confidential according to EEO guidelines.
$35k-47k yearly est. 11d ago
Systems Support Specialist
Stratacuity
Remote support specialist job in Town and Country, MO
Client: Telecom & Media Industry Company: Apex Systems Apex Systems is seeking a Systems SupportSpecialist to support our telecom and media industry client in Town and Country, MO. We are actively scheduling interviews and encourage qualified candidates to apply promptly.
Compensation & Schedule
* Pay Rate: $30/hr
* Overtime paid at time-and-a-half when applicable
* Schedule: Wednesday-Saturday, 9:00 PM - 7:00 AM CST
* (Temporary schedule; subject to change)
* Benefits: Health, dental, vision, 401(k), and weekly pay
For immediate consideration, please send your resume to Sam Wade, Sr. Professional Recruiter, at
[email protected]
Subject line: "Systems SupportSpecialist"
Top Requirements
* General familiarity with technology concepts
* Cloud, servers, and related fundamentals
* Strong communication skills
* Eagerness and willingness to learn
Plusses
* Experience with incident management or outage management
* Bachelor's degree in IT, Computer Science, or related field
* Experience with monitoring tools
* BigPanda is used internally, but experience with any monitoring suite is acceptable
Day-to-Day Responsibilities
This role includes a blend of monitoring and incident management tasks:
Monitoring Responsibilities
* Review and analyze system alerts that may lead to incidents
* Triaging alerts to determine severity and potential business impact
* Mitigate potential issues by contacting appropriate stakeholders
Incident Management Responsibilities
* Coordinate bridge lines for active incidents
* Monitor outage calls related to impacted applications
* Communicate through channels such as:
* WebEx chats
* Email
* Bridge line communications
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click here for more details.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
Employee Type:
Contract
Location:
Town And Country, MO, US
Job Type:
Date Posted:
January 15, 2026
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$30 hourly 9d ago
A/V Technology Support Specialist
Missouri Botanical Garden 4.4
Remote support specialist job in Saint Louis, MO
Summary: Provides audio visual services for internal and external clients in meetings, conventions, and presentations. Sets up and operates audio and video equipment including microphones, sound speakers, video screens, projectors, video monitors, recording equipment, connecting wires and cables, sound and mixing boards, and related electronic equipment. Sets up computers, digital displays and projectors, often involving network technologies for transport of audio and video over Ethernet. May also set up and operate associated spotlights and other custom lighting systems. Sets up, installs, troubleshoots and repairs computer hardware.
Essential Duties and Responsibilities:
Determines the need for and oversees the operation of a wide variety of audio and video systems.
Advises management on the purchase of audiovisual equipment.
Helps develop policies and procedures for handling and operation of all audiovisual equipment.
Diagnoses and resolves media system problems.
Provides set-up and support at multiple sites. This may include on occasion setting up or taking down tables and chairs.
Works with the Garden's service desk system to monitor and update assigned tickets, and close them out when completed.
Creates and maintains schematics of AV systems.
Edits and creates videos for use throughout the Garden.
Assesses need for audiovisual contract staff, and coordinates their schedules with other AV needs.
Trains contract staff, MBG staff and Facility Support staff to assist in set up of audiovisual equipment.
Maintains equipment, makes repairs to equipment or contracts out repairs to service providers as needed. Notify supervisors when major equipment repairs are needed.
Maintains inventory of supplies and equipment.
Advises management when there is a need to rent audiovisual equipment for a Garden event.
Optimizes self-productivity by coordinating assigned support tasks and following established support processes and procedures. Refers support issues to other IT staff when needed.
Ensures that all applicable safety standards are followed: informs employees/students/volunteers of safety guidelines and safe working practices and routinely monitors to enforce them.
Adapts or modifies work methods to reduce hazards.
Reports all accidents, injuries and near-miss accidents immediately.
Meets expected attendance guidelines.
Follows and adheres to established policies and procedures, including but not limited to Employee Handbook, Garden Safety Guidelines and Department Policies.
Behaves and communicates in a manner that promotes and fosters a culture of teamwork, cooperation, and respect within our division and throughout the Garden with all employees, supervisors/managers, volunteers, visitors and others.
Performs additional duties as assigned.
Supervisory Responsibilities: None.
Competencies:
Communication - Listens to others and asks questions for clarification; Writes clearly and presents information accurately; Speaks professionally and responds well to questions; Supports positive visitor relations.
Collaboration - Demonstrates teamwork and promotes respect in the workplace; Engages in problem solving and group initiatives; Cooperates in implementing procedures and process improvements; Strives for positive visitor experiences.
Accountability - Demonstrates commitment to responsibilities and adaptable to changes; Effectively prioritizes, troubleshoots and takes appropriate actions; Follows policies and procedures, meets deadlines, quality, and safety standards; Strives to proactively, address visitor and internal colleagues' concerns.
Problem Solving - Identifies and resolves problems; Includes supervisor before taking action as necessary; Recommends solutions, demonstrates creativity and resourcefulness; Exhibits sound and accurate judgment in decision making process; Includes appropriate people in making decisions.
Stewardship - Promotes and adheres to sustainability, safety and security protocols; Fosters a culture of respect, diversity and inclusion; Demonstrates effective and prudent use of Garden resources; Maximizes contributions during work hours.
Qualifications/Experience:
Minimum of two (2) years hands-on experience operating all types of A/V equipment
Minimum one (1) year experience with operating Windows hardware such as Windows PCs, laptops and tablets.
Experience with operating Apple hardware such as Macbooks, iPads and iPhones - if no previous experience then must be willing to quickly learn with extensive self-training.
Demonstrated knowledge of media production, communication, and dissemination techniques and methods.
Thorough understanding and knowledgebase of audiovisual A/V mixers; master control switchers, and video cameras.
Familiarity with modern AV networking technologies and transport of video and audio over Ethernet (for example Dante and SDVoE).
Working knowledge of safe operation procedures for various types of A/V equipment.
Proficient ability to test, calibrate, diagnose, and repair various audio-visual devices.
Ability to work independently with little instruction; coordinate and prioritize multiple tasks, set deadlines, and complete projects in a timely manner.
Demonstrated ability to communicate effectively at all levels; must enjoy and feel comfortable interacting and working in close proximity to general public, in a safe and friendly manner.
Scheduling flexibility that allows working weekends, evenings and holidays that may require some split shifts is required.
The Garden is committed to the safety and wellbeing of our employees, volunteers and guests. All staff are strongly encouraged to receive all vaccinations as recommended by your healthcare provider prior to hire date. The Garden reserves the right to require future proof of current vaccination status, based on local health department guidelines. When international travel is necessary for Garden business, staff must be able to obtain required travel clearances, driving permits, and vaccinations for all countries where travel is required.
The requirements and duties listed are representative and not exhaustive of the knowledge, skill, and/or abilities required.
Education:
Associate's degree in media/communications required
Certificate in computer technology such as A+ required
An equivalent combination of skills, education, and experience may be considered
Computer Skills:
Proficient experience navigating through various Microsoft Windows applications including, but not restricted to, Microsoft Office suite (i.e., Outlook, Access, Excel, Word). PowerPoint required.
Knowledge and experience with Windows hardware and software technology, internet access, and e-mail.
Proficiency with mac OS and applications on Apple operating systems, including Office or mac OS. Keynote required.
Proficiency with iPad and other tablet usage, including setup of iPadOS, and use of iPads in an AV environment.
Basic network configuration and troubleshooting knowhow.
Solid Internet research skills.
Other Skills and Abilities: N/A.
Language Skills:
Ability to communicate effectively in English (oral and written).
Ability to read and comprehend instructions and information to effectively execute and achieve results.
Mathematical Skills:
H.S. basic math aptitude: requires ability to perform addition, subtraction, multiplication and division; calculate percentages and decimals.
Reasoning Ability:
Requires ability to exercise independent judgment to apply facts and principles for developing approaches and techniques to problem resolution.
Certificates, Licenses, Registrations:
Must possess and maintain a valid driver's license and clean insurable driving record (prior to employment).
Physical Demands:
Ability to lift/move equipment up to 75 lbs.
Requires working in high places using ladders and lifts.
Ability to wear personal, protective equipment, including fall restraint.
Ability to work outdoors for extended period of time during all seasons of the year.
Requires standing, walking, bending, stooping and reaching for extended periods of time-- 95% or more of the work day might be standing on feet.
Requires clarity of vision at 20 inches or less with the ability to bring objects into sharp focus.
Proficient ability to utilize computer keyboard (typing).
Work Environment:
Ability to work in varying environments, inside and outside.
Ability to work outdoors in all weather conditions (i.e., in temperatures over 100°F as well as temperatures below 0°F, in rain, snow and other inclement weather conditions as needed).
Comfortable working in immediate proximity to general public, in a safe and friendly manner.
Contacts with Individuals/Organizations inside/outside the Garden:
Garden staff in area where work is being performed and during planning for special events and festivals.
Members of Facility Support Department.
Internal and external clients.
Supervisor:
Manager, User Support
$39k-49k yearly est. 16d ago
FACCSM / IT Support Specialist - (C) USTRANSCOM
Nemean Solutions LLC
Remote support specialist job in Scott Air Force Base, IL
Job DescriptionDescription:
Nemean Solutions, headquartered in Sierra Vista, AZ, is a certified SBA 8(a) Native Hawaiian Organization (NHO) and veteran-operated company providing advanced Military Intelligence, Enterprise and Cloud IT services, Cybersecurity, Special Operations Forces (SOF) Exercise and Training, and niche Program Support and Professional Services to Federal and State Agencies supporting the US Government Defense, Intelligence and Aerospace sectors.
Job Overview:
The FACCSM / IT SupportSpecialist provides Functional Area Communications and Computer Systems Manager (FACCSM) and IT support for classified and unclassified environments.
Support Hours: Applicant shall be available during core work hours as established the Government customer.
Essential Duties & Responsibilities:
Provide NIPR/SIPR desktop and system support.
Install and maintain approved software.
Perform SIPR token trusted agent duties.
Support VTCs, conference rooms, and exercise IT needs.
Provide end-user troubleshooting and training.
Maintain IT inventory and access permissions.
Competencies:
Excellent verbal and written communication skills.
Excellent interpersonal and customer service skills.
Excellent organizational skills and attention to detail.
Excellent time management skills with a proven ability to meet deadlines.
Strong analytical and problem-solving skills.
Ability to prioritize tasks and to delegate them when appropriate.
Ability to function well in a high-paced and at times stressful environment.
Requirements:
Minimum Requirements/Education:
Associate's or Bachelor's degree (or equivalent experience).
3-5 years of DoD IT support experience.
Experience supporting classified environments.
Strong customer service skills.
Due to federal contract requirements, applicants must be U.S. citizens.
Security Requirement:
Active Secret Security Clearance required.
Please note: This position is contingent upon contract award
What Nemean Solutions, LLC offers:
Medical, Dental, and Vision insurance plans, Paid Time Off, sick leave, 401k Retirement Savings plan with company match and more.
Nemean Solutions is proud to be a Veteran friendly employer and provides Equal Employment Opportunity (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, genetic information, marital status, ancestry, protected veteran status, or any other characteristic protected by applicable federal, state, and local laws. Equal Opportunity for VEVRAA Protected Veterans. Nemean Solutions, LLC will not discriminate against employees and job applicants who inquire about, discuss, or disclose compensation information.
$38k-64k yearly est. 5d ago
Technical Support Analyst
Alberici Group, LLC 4.6
Remote support specialist job in Saint Louis, MO
Job Description
Headquartered in St. Louis, Missouri with more than 1,200 employees and nearing $2B in revenue, Alberici is a diversified construction company that partners with leading organizations throughout North America to build their most challenging and important projects.
Since our founding in 1918, Alberici earned a reputation for executing with quality, safety and trust. Combined with our 100+ years of experience, we provide construction solutions to the automotive, commercial, civil, energy, food & beverage, healthcare, heavy industrial, industrial process, and water industries.
We build the critical structures that improve lives and strengthen communities.
Our mission is simple - and our approach to delivering on it is equally straightforward. We are as open and honest with our employees and partners as we are with our clients. We are here to work together to do the best work possible to bring this mission to life.
When it comes to our team, Alberici employees are built differently. We seek the best and brightest and are committed to investing in our people and providing the training and resources they need to learn, grow, and advance.
Are you Built for the Challenge?
Our Values:
Working Safely
Valuing Diversity
Serving Humbly
Executing with Integrity
Solving Creatively
Engaging Fully
What We Offer:
Profit-sharing plan, cash bonus programs and annual cost-of-living adjustments
Generous salary increases and per diems for qualified out-of-town assignments
Health, dental and vision insurance eligibility on day one
Paid parental leave
Continuing education reimbursement
Personalized career development and training programs
Minimum of 29 days of PTO (including holidays) for entry-level roles
Fitness center for St. Louis office-based team members
Gym membership reimbursement for project-based team members
Corporate office cafeteria access
Employee Resource Group (ERG) opportunities
Philanthropy opportunities
Position Overview:
Essential Duties and Responsibilities include the following; however, other duties may be assigned. To perform in this position successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Configures and installs computer hardware and software.
Maintains IT work areas.
Upgrades hardware and software components.
Maintains IT hardware asset and software tracking.
Remains abreast of changes in user and system software and hardware requirements.
Provides first level end-user support.
Maintains IT helpdesk ticketing system.
Additional Duties and Responsibilities
Supports and adheres to the matrix organization format.
Models and reinforces safety as a top priority of the organization. Always wears a hard hat and other appropriate personal protective equipment in the field.
Meets schedules and deadlines, adheres to policies and procedures, and maintains a good attendance/tardiness record.
Ensures client satisfaction, both internally and externally, through positive, pleasant, professional, and efficient handling of issues.
Exercises good interpersonal skills by gladly assisting others to accomplish work of the organization, even if it is outside the scope of regular duties.
Performs other duties as assigned by the Supervisor.
Knowledge, Skills, and Abilities
Reads, analyzes, and interprets documents such as safety rules, operating and maintenance instructions and procedure manuals.
Writes routine reports and correspondence.
Speaks effectively after groups of customers or employees of organization.
Defines problems, collects data, establishes facts, and draws valid conclusions.
Calculates figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Interprets a variety of instructions furnished in written, oral, diagram or schedule form.
Organizes and manages time, duties, and activities efficiently.
Education and Experience
Two-year degree/certificate from a college or technical school AND one to three years related experience and/or training OR equivalent combination of education and experience.
Alberici is a North American company with multiple Operating Companies:
Alberici Constructors, Inc., Alberici Constructors, LTD., Alberici Construcciones, BRC,
CAS Constructors, Filanc, Flintco, Hillsdale Fabricators, Kienlen Constructors, and WWPS
#LI-Hybrid
$46k-64k yearly est. 16d ago
System Support Specialist
The Timberline Group
Remote support specialist job in Saint Louis, MO
System SupportSpecialist to take over all aspects of the configuration and maintenance of our systems. This position is primarily responsible for the monitoring, security and efficient operation of our IT systems both physical and virtual. Systems include, but are not limited to Microsoft 365, Exchange and SharePoint and server administration in Azure virtual environments.
Additional responsibilities include installing and configuring applications, implementing and operating system monitoring tools and ordering and maintaining hardware. The ideal candidate would have the desire to identify new areas of improvement to mitigate security vulnerabilities and develop and carry out information security plans and policies. Anyone who takes the position should expect to bring new skills and approaches to meeting IT challenges. As the primary front line of support for our team, you will gain plenty of valuable experience.
Responsibilities
System Administration for all core IT infrastructure including but not limited to Servers, DCs, Firewalls, O365, Azure, IIS, MSSQL etc.
Support and maintain Active Directory including new and existing users and managing GPO.
Implement and monitor security measures for the protection of computer systems, networks and information. Design and maintain annual information security awareness.
Research security enhancements and make recommendations to management.
Develop and implement project plans for enhancements to IT infrastructure.
Define and document best practices and support procedures.
Setup and maintain PCs for employees and help new users get oriented with company systems.
Support assistance of client systems.
The Timberline Group Phone: ************ PO Box 385, Lebanon, MO 65536 ********************* *************************
"Delivering quality solutions through quality people"
$47k-71k yearly est. Easy Apply 60d+ ago
Service Desk Senior Engineer
GFI Digital
Remote support specialist job in Maryland Heights, MO
The Service Desk Senior Engineer will ensure stable operation of the MSPs client's computer networks. Plan, develop, install, configure, maintain, support and optimize all network hardware, software and communication links. Provide effective and clear communication and strong customer service to clients while analyzing and resolving end-user hardware and software issues within SLAs and ability to provide end-user training where necessary.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
· Highest technical asset in Service Desk escalation process
· Ability to manage complex technical environments with advanced troubleshooting skills
· Leverages advanced communication skills to translate complex technical issues into clear, actionable insights for clients and internal teams, ensuring seamless service delivery and fostering trust across all stakeholder interactions.
· Develop, implement, and maintain policies/procedures for network resources and administration
· Oversee configuration, maintenance, and troubleshooting of servers and workstations
· Research hardware and software and interact and negotiate with vendors, outsources and contractors to secure network products and services
· Perform asset and operational management responsibilities such as managing servers, security solutions, routers, switches, network hardware (including upgrades), security and server audits, backup and recovery, administration of equipment and monitor, test and report on performance of networks
· Work through inbound customer calls and ticketing systems to resolve issues
· Participate in white-glove calls, especially during high-urgency or sensitive technical escalations, delivering calm, expert communication and resolution.
· Collaborate with leadership on support strategy, resource planning, and emerging technologies to keep GFI on the cutting edge of MSP services. Ensuring superior client experiences through customer service, client interaction, & ticket escalation
$35k-49k yearly est. Auto-Apply 60d+ ago
Application Specialist
SMC 4.6
Remote support specialist job in Saint Louis, MO
PURPOSE As an Automation Application Specialist, your primary responsibility is to provide technical expertise, support, and guidance to clients in implementing industrial automation solutions. You will serve as a subject matter expert, assisting clients in optimizing their manufacturing processes, improving efficiency, and leveraging automation technologies effectively.
ESSENTIAL DUTIES
Participate in monthly conference call and provide application success stories, share and distribute details to branch team
Focus on identifying and closing major revenue producing projects
Be involved with key accounts and their projects directly. This includes being acquainted with the various buying influences at these accounts and the technical requirements for the introduction of specific SMC product.
Identify all specifications and regulatory needs at the customer level; and be able to relay their needs accurately and completely to the appropriate SMC Engineer or Product Specialist.
Provide continuous training to sales employees, customers and distributors on products and applications. This may include assisting the SMC training group with local presentations of training courses, with regular cadence
Deliver training sessions and workshops to clients' engineering and operations teams on the use and maintenance of automation systems
Document and monitor sales activity in SMC's SalesConnect system, including meetings and opportunities as invited user or team member to the respective CRM entry
Assist sales employees in detailed technical presentations to all levels of customers, lunch & learns, tent shows, mini panel expos, etc….
Successfully complete other duties as prescribed by sales management as necessary
Collaborate with clients to understand their unique manufacturing processes, challenges, and automation objectives.
Work closely with clients and internal engineering teams to design, configure, and customize automation solutions.
Stay abreast of competitive outlook, assisting with gap analysis, industry trends, emerging technologies, and best practices in industrial automation.
Identify opportunities for process improvements and innovation within client operations, recommending new automation solutions or enhancements.
Collaborate with product development teams to provide feedback and insights for future product enhancements or new product development
Provide guidance and best practices for operating, monitoring, and troubleshooting industrial automation equipment and software.
Provide technical support to clients during the implementation phase, addressing system configuration, integration, and performance issues.
PHYSICAL DEMANDS/WORK ENVIRONMENT
Fast paced environment (includes both office and field work)
Travel with some extended stay away from home
Physically capable of lifting SMC products and displays up to 50 lbs.
MINIMUM REQUIREMENTS
Bachelor's Degree, or equivalent work experience
Advanced industrial automation product and application experience with SMC or equivalent industry
Experience with or knowledge of competitive product and applications
Demonstrated ability to correctly apply and implement our newest “high tech” products.
Extensive SMC Application knowledge or equivalent industry
Extensive experience with various manufacturing products and processes, including (but not limited to) the following: packaging, electronics, food, chemical, automotive and medical.
Fluid Power Pneumatic Specialist Certification preferred
Proficient in CRM and the use of computers and ability to learn new programs and tools as required
Clean driving record
For Internal Use Only:Sales001
$77k-107k yearly est. 16d ago
Field Tech Support
Echostar 3.9
Remote support specialist job in Maryland Heights, MO
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction.
Job Duties and Responsibilities
What You'll Do:
You'll visit customers' homes, solve problems, and introduce them to smart home tech.
Install and service DISH equipment and smart home products in customers' homes
Teach customers how to use their tech and offer additional services when helpful
Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team
What's in it for You:
Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges
Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance
Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more
Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement
Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms
Paid Training You'll Get:
Clear, step-by-step guidance for installations and service
Smart home tech knowledge to support and educate customers
Best practices created by our most experienced techs
Skills, Experience and Requirements
What You'll Need:
Valid Driver's License: Clean record required
Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays
Physical Ability:
Climb ladders (up to 40 ft)
Lift up to 70 lbs
Must meet and maintain 335 lb weight limit
Customer Focus: Build trust and create a great experience
Problem-Solving: Tackle a variety of challenges on the spot
Determination: Work in tight spaces and all kinds of weather
Adaptability: Handle changes and unexpected tasks with ease
Benefits:
From versatile health perks to new career opportunities, check out our benefits on our careers website.
Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.
EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish)
Salary Ranges
Compensation: $22.50/Hour
$22.5 hourly 6d ago
Business Support Specialist II - Student Affairs
University of Missouri System 4.1
Remote support specialist job in Saint Louis, MO
UMSL seeks an enthusiastic, detail-oriented Business SupportSpecialist II - Student Affairs to provide essential business and office support that includes a broad range of responsibilities. The role requires a positive, responsible, and proactive individual with strong interpersonal skills.
Position reports to the business manager for the Division of Student Affairs and works in close collaboration with the directors and administrative teams to support operations.
Duties include:
* Assist executive leadership, directors, and business manager in business or fiscal administration for the departments.
* Provide support in the processing, documentation and monitoring of unit budgets, funding, reimbursements, contracts, purchase orders, payroll, travel, billing and/or purchasing.
* May independently or under the guidance of campus finance professionals establish internal accounts and recordkeeping systems and establish needed accounting support via campus-wide information systems.
* Oversee and/or perform a range of administrative activities for the department and serve as a central liaison with other departments in the resolution of a variety of day-to-day matters concerning the units.
* Coordinate the documentation and processing of routine payroll actions in accordance with university policy.
* Assist in the processing of employment matters including job postings, offer letters, termination letters, etc. in coordination with HR team.
* Assist in quarterly utilization reports and complete routine data entry assignments.
* Serve as a source of general information for staff and the department.
* Assist in coordinating other tasks related to department mission.
* Other duties as assigned.
Applicants must be authorized to work in the United States. The University will not sponsor applicants for this position for employment visas.
Shift
40 hours/week. Monday thru Friday
Minimum Qualifications
An Associate's degree or an equivalent combination of education and experience and at least 2 years of experience from which comparable knowledge and skills can be acquired is necessary
Preferred Qualifications
Previous experience in academic setting preferably at a school district, 4-Year University or Community College
Anticipated Hiring Range
Salary Range: $17.05 - $23.37 hourly
Grade: GGS-007
University Title: Business SupportSpecialist II
Internal applicants can determine their University title by accessing the Talent Profile tile in my HR.
Application Materials
* Application materials include a cover letter and resume. Finalists will be asked to provide references at a later date.
* Applicants must combine all application materials into one PDF or Microsoft Word document and upload as a resume attachment to the UMSL Careers:
****************************************************
* Limit document name to 50 characters. Maximum size limit is 11MB. Do not include special characters (e.g., /, &, %, etc.). For questions about the application process, please email *******************. If you are experiencing technical problems, please email **************************.
Benefit Eligibility
This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at ***********************************************
Equal Employment Opportunity
The University of Missouri is an Equal Opportunity Employer.
To request ADA accommodations, please email the Office of Human Resources at ***************.
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$17.1-23.4 hourly Easy Apply 4d ago
Senior Service Desk Specialist
G2It
Remote support specialist job in OFallon, IL
G2IT is seeking a Senior Service Desk Specialist to support client facing strategic initiatives. The Senior Service Desk Specialist will work as a team member on large and complex programs to ensure end-to-end automated solutions are successfully implemented and maintained. As a Senior Service Desk Specialist, you will be working to refine the strategic vision for the G2IT IT Service Management business in support of the entire company and our clients. You will work on high-visibility or mission critical aspects of a given program and perform all functional duties independently. You may oversee the efforts of less senior staff and/or be responsible for the efforts of all staff assigned to a specific job.
Your regular activities will include:
Provide second-tier support to end users for either PC, server, or mainframe applications and hardware.
Interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problems.
Simulate or recreate user problems to resolve operating difficulties.
Recommend systems modifications to reduce user problems.
Execute fault isolation and diagnostic functions to ensure the execution of corrective actions on a real-time basis.
You will support Incident, Request & Fulfillment service desk functional areas, including installation, operation, and maintenance of end-user devices to include personal computers, monitors, virtualized clients, laptops, and peripherals (e.g., printers, multi-f unction device, plotters). You will follow and create troubleshooting and maintenance procedures.
Required Skills:
Minimum of 4 years of experience in a Service Desk role.
Must be a US Citizen.
Must have a Minimum Active DoD Secret Clearance.
Must have valid CompTIA Security+ Certification or higher.
Experience with ServiceNow is a plus.
Salary range: $55K-$65K, depending on experience
$55k-65k yearly Auto-Apply 60d+ ago
Desktop Support Analyst
True Manufacturing 4.2
Remote support specialist job in OFallon, MO
The Desktop Analyst will be responsible for all organization hardware and software support, along with desktop and peripheral deployments within the organization. This team member will be responsible for managing an annual refresh cycle, including but not limited to ordering hardware, scheduling deployments and communication and follow-up with the end users. This team member will also be responsible for hardware deployments to new users, which will include basic training of True's systems and best practices. This team member will also provide overflow support to the IT Help Desk as necessary.
Responsibilities
Essential Duties and Responsibilities (Includes but not limited to):
Purchase new hardware based on standards defined by the Technology Solutions team.
Maintain asset inventory in IT systems such as SCCM, ServiceDesk, Jamf and Active Directory.
Image and deploy workstations using tools like SCCM and Bomgar.
Maintain company and department standards documents.
Log and maintain end user hardware refresh project tasks.
Log and maintain incident tickets in ServiceDesk ticketing software.
Field incoming support requests from end users via ticketing system or telephone in a courteous manner.
Troubleshoot and resolve issues related to operating system, applications, hardware failures, printing problems, user accounts, etc.
Answer hardware and software general usage questions.
Daily support of our conference room equipment including MS Surface Hubs, Cisco camera systems, and Polycom conference phones.
Support of business software solutions such as TMAP, PLIS, and Allen Bradley.
Regular and reliable attendance in the office is required.
This position requires work to be performed on-site at our corporate office and provides for one day work from home each week.
Qualifications
High School Diploma or GED required.
Associates degree or higher preferred, but not required.
Two or more years related experience required.
Experience with standard computer hardware, such as desktops, laptops, mobile devices, Raspberry Pi devices and peripherals preferred.
Experience with desktop operating systems such as Windows 7, Windows 10 and Macintosh OSX preferred.
Experience with Microsoft Office products such as Word, Excel, PowerPoint, Outlook and Teams preferred.
Exceptional interpersonal skills, with a focus on building customer rapport.
Strong written and oral communication skills.
Strong documentation skills.
The hours for this position are 8:30am - 5:00pm, Monday through Friday.
We are proud to be an Equal Opportunity Employer.
Company-paid background check required upon hire.
$43k-50k yearly est. Auto-Apply 45d ago
Information Technology
Vp 3.9
Remote support specialist job in Saint Louis, MO
Information Technology Careers Provide:
Competitive Pay and Benefits
Job Security and Stability
Global Impact and Purpose
Constant Innovation and Technology
Diverse Career Paths
Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector?
Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry.
Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.
If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.
Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!!
We encourage you to ask about their career placement program and success rates.
What's in it for you?
Evolving, innovative, and high demand industry.
Long term opportunities.
Accelerated Path to New Career.
Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time.
Industry Certifications Recognized by Employers.
A degree is not necessary to move into a career in Information Technology.
Courses are offered throughout the year to accommodate your schedule.
Classes are held in Tampa, Florida at an expanded 15 acre campus.
Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
Class size averages 15-20 students, with two cohorts per month
Our partner school proudly accepts GI Bill funds.
Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
$39k-76k yearly est. Auto-Apply 60d+ ago
Level 3 MTM Support Specialist
Axius Technologies 4.1
Remote support specialist job in Troy, MO
This opportunity is with a multibillion $ Global giant based in United States, Canada & Mexico, with 16 different delivery centers and Regional offices in North America & more than 300,000 people working worldwide.This job gives you an opportunity to work with an organization which has been consistently in the top 5 best employers in US & Europe.We are sure that you wouldn't let this opportunity go by! Sounds interesting? Read on further to understand the role
Job Description
This Level 3 Technician position is a 1st shift support position (nominally 8:00AM - 4:30PM, Monday-Friday) which requires a blended skillset of intermediate to advanced technical skills to support end-user services (client hardware, applications and printer support), vendor management as well as network and server infrastructure environments. Strong interpersonal and troubleshooting skills along with the ability to work independently and follow established processes are required to be successful in this role. Some amount of flex time and/or overtime may be required to provide support for weekend activities, emergency call-outs and project activities during non-production times.
· Strong troubleshooting capabilities are required to provide client hardware support in a predominantly Windows OS environment. Types of hardware supported include, but are not limited to; laptops, desktops, monitors, printers (Canon multi-function, HP laser, Lexmark dot matrix and Zebra label printers) phones (Cisco IP desk phones and smartphones), tablets (iOS and Windows), scanners and handheld 2-way radios.
· Responsible for ticket queue management for incident resolution/fulfillment, coordination of local and regional hardware installs, change management and routine preventative maintenance tasks.
· Supports server and network infrastructure to include; CISCO switches, routers, Windows servers (both physical and virtual), NAS devices, UPS, HVAC and associated monitoring services.
· Strong knowledge of VMWare, Windows Server 2016, CISCO network hardware, TCP/IP, DNS, DHCP and network folder security is required.
· Configures and installs Cisco network switches and routers to support LAN and WAN communication needs. Strong troubleshooting capabilities in this area are required.
· Designs, installs and configures multiple Windows Server Platforms to meet Regional IS and local Manufacturing strategic directions. Strong troubleshooting capabilities in this area are required.
Candidate will be required to have knowledge in installation and configuration of LAN/WAN Cabling (copper, fiber), telecommunications (PBX, Voice Gateways, Cisco Call Manager) and Video Conferencing (install and setup multi-point videoconference equipment
Qualifications
Level 3 MTM SupportSpecialist
Additional Information
Axius Technologies
is a leading multimillion $ Global Talent Development Corporation, building skilled manpower pool for global industry requirements. The Company which was set up in 2007, to help the nascent IT industry overcome its human resources challenges, has today grown to be amongst world's leading talent development organization. We help IT consulting services organizations and end user organizations in identifying niche skilled IT resources on contract and full time basis. Axius has delivered top notch talent throughout North America, CALA, EMEA and APAC & we are proud to be have been featured in FORBES MAGAZINE as one of the leading IT recruitment organizations in North America
How much does a remote support specialist earn in Saint Charles, MO?
The average remote support specialist in Saint Charles, MO earns between $26,000 and $60,000 annually. This compares to the national average remote support specialist range of $30,000 to $61,000.
Average remote support specialist salary in Saint Charles, MO