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$32k-36k yearly est. 9d ago
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Material Handling Sales Representative
Johnson Equipment Company 4.1
Representative job in Houston, TX
Since 1959, Johnson Equipment Company has provided the safest, most reliable dock and door products available on the market. These products combined with the most professional sales representatives and service technicians have led us to the enviable position of the largest independent loading dock, industrial door, and in plant lift specialist in the United States. As part of our continued growth, Johnson Equipment is seeking a Material Handling Sales Representative to join our team. This is an entry-level sales opportunity based in Dallas/Fort Worth, offering an excellent foundation for a long-term career in equipment sales.
Johnson Equipment Sales Professionals work within protected territories to represent various lines of products and services. This position includes selling material handling equipment, rentals, parts, and service in the Dallas/ Fort Worth market.
We provide our sales force with everything needed for success. This includes the leading product lines in the industry, sales tools, laptop, cell phone and car allowance. Your hard work is rewarded with a base salary and unlimited commission potential, comprehensive benefits package (medical, dental, vision, drug, and retirement savings program which includes 401(K) plan).
Responsibilities:
· 4 Year Degree preferred with a minimum of 3 years successful outside sales experience in an industrial equipment or commercial setting.
· Must possess excellent communication, interpersonal and presentation skills as well as be skilled in developing business relationships.
· Must have a good knowledge of the Dallas/ Fort Worth territory and its customer base.
· Must possess a strong work ethic with a desire to succeed.
Johnson Equipment Company is a smoke-free environment.
We are an equal opportunity employer, and we offer an excellent comprehensive benefits package with medical insurance that includes dental, vision and prescription cards, 401K plan, and a business casual office atmosphere.
$66k-102k yearly est. 2d ago
Junior Sales Representative
IKO North America 4.1
Representative job in Houston, TX
Role: Junior Sales Representative
Job Summary: The Jr. Sales Representative will be responsible for developing and growing IKO sales with distribution customers, frequently contacting roofing contractors, remodelers, builders, and architects to drive demand, managing territory pricing in competitive situations, training and presenting products and programs to qualified distributors, and managing customer accounts receivable balance and deductions.
LOCATION
Houston, TX
Benefits
Health Insurance (includes teledoc, virtual health, FSA, HCSA & other benefits)
Dental Insurance
Vision Insurance
Life Insurance
Health Spending Account
Employee Support and Mental Wellness
Short term disability
401k Match
Paid Vacation
Floating Days
Employee Assistance Program
Employee Engagement Events
Awards and Recognition
Tuition reimbursement
Service Awards
Employee Perks & Discounts
Job Responsibilities
Develop relationships and grow sales with assigned distribution customers in territory.
Frequently contact roofing contractors, remodelers, builders, and architects to drive demand.
Present products and programs to qualified distributors and end users on a weekly basis.
Perform product knowledge (PK) training sessions with customers.
Manage territory pricing based on competitive situations.
Submit weekly Intelligence Reports in a timely fashion.
Manage customer accounts receivable balance and deductions.
Investigate and process product quality complaints in territory.
Organize and execute a business plan to meet territory sales goals and customer needs.
Utilize approved sales/marketing tools within budget.
Qualifications
Must have a valid driver's license in good standing.
Bilingual (English and Spanish) a strong asset
Must be willing to consider relocation for future opportunities.
Demonstrated attention to detail and professional attitude.
Demonstrated proficiency in the use computer programs such as Microsoft Office products.
Demonstrated excellent interpersonal, communication and presentation skills.
Detail oriented with a personal commitment to task completion.
Demonstrated ability to work effectively independently as well as in a team environment.
Demonstrated ability to calling primarily on the end user and performing “pull through” sales techniques.
Demonstrated track record of meeting and exceeding sales goals.
WORK AUTHORIZATION AND TRAVEL:
Up to 80% travel may be required.
#LI-TM1
$43k-55k yearly est. 5d ago
Customer Service Representative
Hamilton Barnes 🌳
Representative job in Houston, TX
We are looking for a dynamic and motivated Customer Service Representative who is passionate about delivering outstanding customer experiences. The Customer Service Representative is responsible for providing excellent customer support, ensuring a positive and efficient experience for our customers. This role involves interacting with customers through multiple communication channels (phone, email, chat), resolving inquiries, troubleshooting issues, and guiding customers through solutions.
Responsibilities
Provide timely and effective customer service through phone, email, and online chat channels.
Resolve customer inquiries related to products, billing, services, and technical support.
Accurately log and track customer interactions using the internal system.
Troubleshoot and resolve customer issues, escalating complex cases as necessary.
Offer product and service information, helping customers make informed decisions.
Assist with onboarding new customers and explaining company policies and procedures.
Collaborate with team members to improve customer experience and operational processes.
Follow up with customers to ensure issues have been resolved to their satisfaction.
Stay updated on company products, services, promotions, and any changes in procedures.
Qualifications
High school diploma or equivalent (Bachelor's degree preferred).
Proven experience in a customer service role, preferably in the telecommunications or technology industry.
Strong communication skills, both verbal and written.
Ability to multitask and manage time effectively in a fast-paced environment.
Proficiency in customer service software, CRM systems, and Microsoft Office Suite.
Problem-solving skills and attention to detail.
Positive attitude and a passion for helping people.
Ability to work independently and as part of a team.
If you're interested in this position, please apply with your updated resume.
$25k-33k yearly est. 5d ago
Sales Representative
Murray Resources-Best Staffing Agency
Representative job in Houston, TX
A leading construction company is seeking a Sales Representative to drive custom pool project sales from concept to contract. The ideal candidate is a creative, client-focused sales professional with strong closing skills. Working collaboratively, the new hire will grow revenue and customer satisfaction by leading in-home consultations, creating custom designs, and managing the sales process end to end while maintaining accurate documentation, meeting sales targets, and ensuring a high-quality customer experience.
Salary + Additional Benefits:
$65,000-$75,000 + Commission
Medical, Dental, Vision Insurance
401K - company match
Location: Houston, TX
Type of Position: Direct Hire
Responsibilities:
Interact closely with Lead Coordinator, Plan Auditor, Construction Department and Customers.
Respond to all customer inquiries the same day via email, phone text, or any other type of contact, and log into CRM.
Convert all inquiries into a sales lead within three (3 days) of initial contact.
Ensure CRM is updated daily with 1st appointments, Be Backs, and any other relevant information pertaining to the sales process and task.
Conduct in-home consultations to assess customer vision and budget for project.
Create design based off customer's vision.
Responsible for all rendering on VIP Pool Studios.
Schedule design appointment in acceptable time frame determined by the company policy.
Properly prepare for each consultation by having survey, plan, flood plain info, municipality requirements, etc.
Proficient in assisting customers in materials selection process.
Knowledgeable in project features and equipment selections.
Design, price and have video to homeowner within 24-48 hours.
Take multiple pictures of the property regarding backyard and access and upload in CRM.
Maintain a working knowledge of the company's sales programs (CRM, CAD design software etc.).
Maintain minimum sales standards set: lead to appointment completed ratio 70%, Be Back completed ratio of 50% and closing ratio of 35%.
Responsible for Initial audit construction plans.
Review drawings with customers in detail to ensure construction expectations have been met, and have customer sign off on drawings.
Audit all sales paperwork for accuracy prior to being entered in Construction software.
Participate in sales forecasting and planning.
Develop and maintain communications in a cooperative and professional manner with all levels of staff and customers using established guidelines.
Perform other duties as assigned.
Requirements:
2 to 3 years of experience in similar positions
Strong Sales background with proven success in achieving required metrics
Self Driven to exceed sales goals
Writing Skills, Organization, Time Management, Verbal Communication
Technical Capacity
High level of initiative
Negotiation Skills
Presentation Skills
Customer/Client Focus
Communication Proficiency
Adaptability
Due to the high volume of applications we typically receive, we regret that we are not able to personally respond to all applications. However, if you are invited to take the next step in the process, you will typically be contacted within one week of submitting your application.
$65k-75k yearly 1d ago
Call Center Rep - In Office
The Briggs Agencies 4.4
Representative job in Plum Grove, TX
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
$65k yearly 13d ago
Medicare Sales Representative
Sotalent
Representative job in Houston, TX
Job Title: Medicare Sales Representative
Type: Full Time
Our Client is seeking a Medicare Sales Representative to drive market penetration and enrollment growth for Medicare Advantage products within an assigned territory. This role focuses on educating Medicare-eligible individuals, building a strong local presence, and guiding prospective members through the enrollment and recertification process while ensuring compliance with regulatory guidelines.
Key Responsibilities:
Provide sales coverage and develop market presence for Medicare Advantage products within an assigned territory
Identify prospective enrollees and determine eligibility for participation
Educate individuals on plan benefits, coverage options, exclusions, and enrollment requirements
Conduct in-home visits and personalized appointments to support the enrollment process
Market products at hospitals, senior centers, assisted living facilities, community events, and other designated locations
Build strong community relationships to generate enrollment opportunities
Assist members with healthcare access, transportation needs, and related service issues
Facilitate enrollment, continued coverage, and recertification activities
Ensure full compliance with marketing, disclosure, enrollment, and disenrollment regulations
Distribute health education materials and coordinate health screenings as needed
Participate in telemarketing and outreach efforts when required
Monitor competitive products and marketing practices and share insights with leadership
Attend sales meetings, training sessions, conventions, and special events
Complete applications accurately and within required timelines
Prepare and submit reports related to territory performance, product acceptance, and market conditions
Perform additional duties as assigned and comply with all organizational policies and standards
Qualifications:
High school diploma, GED, or equivalent required
Minimum of 1 year of experience in marketing, sales, or community relations
Prior experience in managed care or Medicare sales preferred
Bilingual in Spanish preferred; additional language skills may be required depending on the market
$39k-72k yearly est. 2d ago
Customer Service Representative - Energy Sector
Primary Services 4.4
Representative job in Houston, TX
Support customers at critical moments while building a career with long-term potential. Contribute to a positive, people-focused culture within a globally scaled energy organization. This role offers meaningful work, professional development, and clear pathways for growth.
Primary Services is looking for a Customer Service Representative to support a large, well-established organization in the energy sector. This role sits within a high-volume customer operations environment where service quality and accuracy directly impact customer experience and business performance. As a Customer Service Representative, you will serve as a key point of contact for customers, supporting both inbound and outbound interactions while partnering with internal teams to resolve issues efficiently.
Responsibilities
Answer inbound customer calls related to billing, account updates, and online portal access.
Make outbound calls to follow up on customer requests and assist with issue resolution.
Process payments, refunds, and service-related tickets accurately and in a timely manner.
Route new and renewal sales inquiries to the appropriate internal teams.
Provide professional, accurate, and customer-focused support across all interactions.
Collaborate with Care, Billing, and Sales teams to resolve customer issues efficiently.
Meet defined performance metrics, including quality standards, average handle time, and service levels.
Share customer feedback and insights to support process improvement and retention initiatives.
Manage customer communications through email and chat channels in addition to phone support.
Qualifications
1-3 years of call center or customer service experience required.
Experience within the retail energy industry or regulated utility markets preferred.
Ability to type at least 40 words per minute while navigating multiple systems.
Proficiency with Microsoft Outlook, Word, Excel, and CRM platforms.
Experience handling billing inquiries, payments, or account servicing preferred.
Ability to manage a high-volume workload with consistent accuracy.
Availability for occasional overtime based on business needs.
Authorization to work in the United States without sponsorship.
$25k-33k yearly est. 2d ago
Sales And Marketing Development Representative - (Bilingual English/Spanish Speaking) - Houston, TX
Workbay
Representative job in Houston, TX
In this role, you'll be the voice and energy behind WorkBay's growth! You'll connect with curious business owners, share the story of how WorkBay can help them thrive, and turn interest into opportunity. From creating eye-catching marketing ads to having meaningful conversations with leads, you'll use your communication skills to build real connections. You'll work side-by-side with our marketing and sales teams to guide small business owners toward finding their perfect space-and taking the next big step in their journey!
About WorkBay:
We are a commercial real estate company that paves the way for new, small, or growing businesses to succeed. Our mission is to make the leasing process seamless and accessible for any business owner in need of the right workspace.
This position is ideal for someone ready to take their first step into the world of commercial real estate and make a real impact in the industry. At WorkBay, you'll be part of a dynamic, fast-growing team with many opportunities for professional development and growth within the company!
What will you be doing?
•Create targeted social media ad listings to drive leads and increase engagement
•Quickly identify, qualify, and follow up on inbound leads via social media, telephone, text, email, etc.
•Meet quotas for showings set by delivering high-quality showings and opportunities
•Deliver a best-in-class customer experience for prospects and customers of WorkBay
•Document all interactions and findings with leads in our CRM
•Maintain an up-to-date knowledge of our product and its value proposition to customers
•Partner with Marketing, Sales, and Operations to iterate on strategy, optimize deal flow, and improve lead quality
Qualifications
-Prefer previous experience in a sales/marketing-related role (or real estate experience is a plus)
-Preferred but not required, Spanish and English speaking
-Exposure in Canva to design social media graphics, ads, and marketing materials that align with our brand
-A bachelor's degree preferred or pursuing one in Sales, Marketing, Business, or a related field is a plus
-Capable of assisting in campaign planning, competitor research, and promotional strategy
-Excellent phone etiquette and demonstrated customer service skills
-Strong attention to detail; self-directed; and the ability to multitask
-Experience with Hubspot or comparable CRM tools to manage pipelines is preferred, but not required
Compensation
-$40,000 base salary- OTE $50,000+
$40k-50k yearly 2d ago
Inside Sales Representative
Blue Signal Search
Representative job in Houston, TX
Our client is a well-established plumbing supplies company, with over 35 locations in the state. They are currently looking to hire an Inside Sales Representative to assist customers with in-depth product knowledge and ensure quality service.
The Inside Sales Representative will provide exceptional service, process sales transactions, and ensure that client needs are met efficiently and accurately. This role requires strong customer service skills, product knowledge, and the ability to thrivein a fast-paced work environment.
This Role Offers:
Competitive annual base salary, a comprehensive benefits program, including medical, dental, and vision insurance with prescription coverage.
401(k) and retirement cash account plans to help you save for the future.
Life insurance coverageto provide financialsecurity for you and your loved ones.
Pre-tax flexible spendingaccounts for healthcare and dependent care expenses.
Well-establishedcompany with ample opportunity for professional growth.
Focus:
Engage and support customers throughout their purchasing journey, providing exceptional service and guidance.
Efficiently process sales orders, ensuring precision and attention to detail.
Offer customers comprehensive and up-to-date information about product specifications and pricing, empowering them to make informed decisions.
Collaborate with the team to deliver outstanding customer service, handling phone inquiries and addressing customer needs with enthusiasm and expertise.
Maintain a visually appealing and well-stocked displayarea, showcasing diverse range of plumbing suppliesand ensuring customers have easy accessto what they need.
Prepare orders for delivery with utmost accuracy,ensuring items are carefully selected and properly packaged for shipment.
Adhere to company policies when processing cash sale returns and efficiently manage refund paperwork.
Sustain a well-kept and hospitable counterarea, cultivating an inviting environment that amplifies the overall customer experience.
SkillSet:
Completion of high school or an equivalent level of education.
1+ years of wholesale distribution and plumbing industryexperience.
Excellent customer service and communication skills, and strong relationship- building abilities.
Capability to assesscustomer needs, proposeprofitable resolutions, and skillfully concluding sales transactions.
Ability to safely maneuvera forklift and handle diversematerial-handling equipment.
In-depth understanding of the product line or the capability to quickly gain comprehensive knowledge.
Ability to navigate essentialcomputer functions, along with workingknowledge of Microsoft Office suite.
Demonstrate a proactive attitudeand willingness to support team members in various tasks as needed.
About Blue Signal:
Blue Signal is an award-winning, executive search firm specializing in sales C business development recruiting. We have a strongtrack record of finding top-performing talent in areas such as sales leadership, account management, and business development strategy. Learn more at bit.ly/3NNY1wM
$39k-64k yearly est. 5d ago
Order Management Representative
Hireresource Staffing
Representative job in Houston, TX
Duration: 12 Months
Schedule: 2 days remote
Qualifications:
Bachelor's degree in supply chain management or logistics preferred, may be substituted for experience 2-3 years
Bilingual Spanish
Intermediate or Advanced MS Excel Required (VLookup, pivot tables, etc.)
Knowledge and understanding of supply chain process, materials planning, and logistics
Experience working with SAP software (SAP ECC Sales & Distribution)
Good communication and interpersonal skills
Ability to interact with customers in a helpful and friendly manner
Ability to work well in a team environment
Ability to set priorities and manage time in a dynamic work environment
Organized, Self-starter
Description:
Build strong customer relationships, loyalty, and retention through exceptional sales/service and the presentation, awareness, and understanding of our active product portfolio
Drive customer centricity and growth of existing account base through proactive customer service and customer satisfaction.
Place outbound calls to new and existing accounts, identifying opportunities, decision makers, and related customer service needs
Track order activity and alert appropriate staff of any potential delivery problems. Expedites the delivery of selected orders
Coordinates with commercial teams, technical development engineers, and supply chain staff, researching and obtaining resolution of a variety of customer complaints and issues
Help develop and implement strategies for driving process improvement
Facilitate root cause/corrective action communication with the field and customers
Quotes lead times to customers on orders
Independently handles routine problems such as the coordination of product delivery or errors in the type of product delivered
Handle all customer service activities with a focus on efficiency and accuracy
Process customer orders using the SAP system
Process vendor invoices in a timely and accurate manner
Generate and maintain reports to track Key Performance Indicators (KPIs)
HireResource Staffing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or other characteristics protected by law.
JOB-10045725
GFCLW
$29k-47k yearly est. 4d ago
Specialty Pharmaceutical Representative - Women's Health - Houston North Territory (Katy/The Woodlands/College Station)
Eversana 4.5
Representative job in Houston, TX
At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We're fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us!
Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA.
Job Description
The EVERSANA/Millicent Pharma Specialty Pharmaceutical Representative will be responsible for selling Intrarosa & Femlyv to OB/GYNs throughout an assigned geographic territory. Our Representative will be providing value by engaging Health Care Professionals, Office Staff and Decision Makers in face to face discussions with the goal of promoting the assigned Client product(s), maximizing the selling potential, and meeting/exceeding all goals and objectives. Sales Representatives are expected to possess a high knowledge level of their product(s), customer and territory. Sales Representative will develop and maintain relationships with Health Care Providers by educating them about product features, benefits, safety profile, and approved indications to ensure appropriate patient use.
EVERSANA, Deployment Solutions, offers our employees on this team competitive compensation (base salary plus quarterly bonuses), a fleet vehicle package, paid time off, company paid holidays, excellent training, employee development programs, 401-k plan with an employer match, and an incredible list of comprehensive employer benefits that includes medical, dental, and vision insurance along with a whole host of other valuable programs.
Qualifications
Requirements:
BA/BS (or higher) from an accredited college or university - focus in business, life science, or clinical degree preferred
Minimum of 1 year of previous pharmaceutical, medical device, and medical sales experience, OR outside/field B2B (business to business), OR previous experience as a Labor & Delivery Nurse or other clinical professional that has current relationships with OB/GYNs in the assigned territory
Consistent track record of quantifiable/documented sales accomplishments is preferred
Demonstrated ability to plan, analyze and act upon sales data within an assigned geography
Solid and persuasive business communication with physicians and providers
Ability to work independently and exercise good business judgment and discretion and to analyze and address territory opportunities
Familiarity with a Sales Force Automation (SFA) application is preferred
Computer Skills: proficiency in business software such as Microsoft Outlook, Word, Excel and PowerPoint
Ability to travel approximately 30% as requested - up to 2 hour radius from headquarter city - some overnight travel may be required
Additional Information
OUR CULTURAL BELIEFS
Patient Minded I act with the patient's best interest in mind.
Client Delight I own every client experience and its impact on results.
Take Action I am empowered and hold myself accountable.
Embrace Diversity I create an environment of awareness and respect.
Grow Talent I own my development and invest in the development of others.
Win Together I passionately connect with anyone, anywhere, anytime to achieve results.
Communication Matters I speak up to create transparent, thoughtful, and timely dialogue.
Always Innovate I am bold and creative in everything I do.
Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.
EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range, it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). More information about EVERSANA's benefits package can be found at eversana.com/careers. EVERSANA reserves the right to modify this base salary range and benefits at any time.
From EVERSANA's inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one's identity. All of our employees' points of view are key to our success, and inclusion is everyone's responsibility.
Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at *****************************.
Follow us on LinkedIn | Twitter
$42k-67k yearly est. 3d ago
Customer Service Representative
Teksystems 4.4
Representative job in Houston, TX
Stays current with title/salvage laws in multiple states Act as cashier to those coming in to pick up vehicle/title Responds to customer questions, complaints and requests. Resolves problems encountered in the effort to transfer title ownership.
File, Process incoming mail
Organize files and documents in alphabetical order
Pay: $17hr
Shift: Monday to Friday from 8am to 5pm
Location: Houston, TX
*Top Skills Details*
Customer service
Help desk support
Customer support
Help desk
Support
*Additional Skills & Qualifications*
customer service role in Houston Texas
*Experience Level*
Entry Level
*Job Type & Location*This is a Contract to Hire position based out of Houston, TX 77038.
*Pay and Benefits*The pay range for this position is $15.50 - $15.50/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in Houston,TX 77038.
*Application Deadline*This position is anticipated to close on Jan 19, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$15.5-15.5 hourly 2d ago
Major Accounts Sales Representative
ADP 4.7
Representative job in Houston, TX
ADP is hiring a Sales Representative, Major Accounts.
Are you ready to control your financial future with unlimited upside earnings potential?
Do you want a lasting career with a company that offers autonomy to run a book of business, flexibility to make your own schedule, and gives you work-life balance?
Are you looking for continuous learning and the opportunity to invest in yourself?
If so, then this may be just the opportunity you've been searching for. Read on and decide for yourself.
In this role, you will sell human resources technology within a designated geographic territory to cultivate new business opportunities and drive strategic discussions around Human Capital Management (HCM) initiatives for companies with 50 -- 999 employees. You will manage complete sales cycles, sell ADP's suite of solutions (40+ products and services) to executives, and accurately forecast your sales pipeline. ADP is here to support you and your goals with continuous sales training and the latest technology to set you up for success as you manage your book of business.
You'll spend most of your time doing what you do best -- selling in the field. But that's not all. You'll also document and manage multiple sales cycles, sticking with the process through implementation until your new business is up and running on the solutions you sell. As you see more and more deals cross the finish line, you'll reap the rewards with industry-leading compensation, benefits, luxurious incentive trips, and awards. As you strive to grow your career, leaders will back your desire to pursue advancement and provide continual sales training.
Ready to #MakeYourMark? Apply now!
To learn more about Sales at ADP, watch here: *******************************
What you'll do: Responsibilities
Grow Our Business While Growing Yours. You will work independently and collaboratively as part of various teams within your assigned geography to close sales, win business, and reach sales goals.
Turn Prospects into Loyal Clients and Raving Fans. You will implement a sales strategy targeted to decision-makers and business owners to build a network and capture new business.
Deepen Relationships Across the ADP Family. In addition to selling cloud-based human resources solutions, you will strategically cultivate additional business within existing accounts. But it's not all business; you will make life-long friendships here.
Collaborate Daily. You will serve as a trusted advisor, partner, and ADP ambassador to your clients, internal partners, and overall network while demonstrating grace under pressure and the highest ethical standards.
TO SUCCEED IN THIS ROLE: Required Qualifications
Proven Winner. You have an impressive track record of closing sales, winning clients, and managing a territory.
Positive Self-Starter. You have an upbeat, persistent style and the ability to cold call, manage your time well, and can present your ideas in a clear professional manner on paper, in-person, and over the phone.
Confidently Fearless. You embrace opportunities, take risks, and challenge the status quo.
Entrepreneurial Spirit. You're a natural leader, resourceful, thrive under pressure, and bounce back quickly.
Trusted Advisor. You build relationships, live integrity, and deliver on promises...every time.
A college degree is great but not required. What's more important is having the skills to do the job. If you don't have a college degree, other acceptable experience could include:
Two+ years of quota-carrying, outside business-to-business sales experience
Three+ years of relevant experience in HCM, technology, business equipment, uniform, or software sales.
Military experience -- We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you have developed and are excited to provide an environment where you can continue to make a meaningful impact.
Bonus points for these: Preferred Qualifications
* Ability to successfully build a network and effectively use social media for sales
YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:
Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
Belong by joining one of our Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences.
Grow your career in an agile, fast-paced environment with plenty of opportunities to progress.
Continuously learn. Ongoing training, development, and mentorship opportunities for even the most insatiable learner.
Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
Balance work and life. Resources and flexibility to more easily integrate your work and your life.
Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.
Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.
What are you waiting for? Apply today!
#LI-KF2
#LI-Hybrid
A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click ********************************* to learn more about ADP's culture and our full set of values.
$37k-59k yearly est. 7d ago
Outside Sales Representative
Montalbano Lumber
Representative job in Houston, TX
Job Title: Outside Sales Representative
Department: Sales
Reports To: Vice President
The Outside Sales Representative is responsible for driving sales growth in the lumber and building materials (LBM) and millwork sectors by cultivating relationships with builders, contractors, and trade professionals. This role involves providing expert guidance, creating tailored solutions, and ensuring customer satisfaction while maximizing revenue opportunities. The ideal candidate will possess strong communication skills, a proactive approach, and deep industry knowledge to consistently meet sales targets and support company growth.
Key Responsibilities:
Customer Acquisition & Relationship Management:
Proactively identify and engage with builders, contractors, and trade professionals to expand the customer base within the LBM and millwork markets. Build strong relationships that foster trust, loyalty, and repeat business.
Sales Execution:
Promote and sell lumber, building material packages, and millwork solutions tailored to specific project needs. Prepare and present accurate quotes, proposals, and material takeoffs aligned with customer requirements.
Profitability & Negotiation:
Negotiate pricing and terms to close sales while maintaining company profitability goals. Ensure all customer orders meet margin requirements and contribute to overall financial performance.
Industry Expertise:
Stay informed on LBM and millwork product offerings, market trends, and building codes to provide expert advice and solutions. Represent the company at industry events and networking opportunities to expand the client base.
Collaboration & Fulfillment:
Work closely with internal teams-including purchasing, operations, and delivery-to ensure seamless order fulfillment and customer satisfaction for LBM and millwork products.
Sales Reporting & CRM Management:
Maintain accurate records of customer interactions, sales activities, and project details using Bistrack. Monitor and report on sales performance, ensuring monthly and quarterly targets are met or exceeded.
Qualifications:
Experience:
Proven experience in sales within the lumber and building materials industry, with a strong understanding of millwork and related products.
Skills:
Excellent communication, negotiation, and relationship-building skills. Strong organizational and time management abilities with a focus on meeting deadlines.
Technical Proficiency:
Proficiency with ERP tools and Microsoft Office Suite. Familiarity with CRM systems and quoting software.
Knowledge:
Understanding of local building codes, construction processes, and product specifications related to LBM and millwork.
Benefits:
Health, dental, and vision insurance
Cafeteria plan available for supplemental benefits
Employee retirement plans with up to 4% company match
Paid time off and holidays
Employee discounts on products
Opportunities for career growth and development
$48k-75k yearly est. 4d ago
Outside Sales Representative
Preston Rentals | USA
Representative job in Houston, TX
About Us
For over 50 years, Preston Rentals has provided rental equipment services to the construction industry. Our customers know they can Count On Us for their specialized equipment needs.
Preston Rentals has a proud history spanning multiple continents and locations, yet our people and reputation are consistent no matter where you find us. We are trusted, reliable, and offer exceptional customer service and quality equipment.
We work hard to get the job done, never compromising on quality or safety. Our customers can always Count On Us to deliver the best.
Job Overview
We're seeking an energetic, results-driven Outside Sales Representative who embodies a
“Win-It-All”
attitude and has a passion for the commercial construction industry. If you're highly driven based out of Houston TX and persistent in breaking into new accounts-when the door is shut, you find the window, and if that's locked too, you carve your own path, this role is your next big move.
You should bring a solution-focused, team-oriented mindset, always asking,
“How can we make this happen?”
This is an excellent opportunity for someone who is technically minded, polished in communication, dependable, and committed to a customer-first approach with exceptional follow-up skills.
Key Highlights
Go-getter mentality with a “Win-It-All” attitude
60% new business development / 40% client relationship management
Proven success in solution selling within technical or industrial sectors
Crane rental or sales experience is a major plus
Key Responsibilities
Business Development: Proactively identify, pursue, and win new business opportunities by developing and executing strategic, data-driven sales plans to exceed revenue targets and grow market share.
Prospecting & Outreach: Research and engage potential new customers and dormant accounts through strategic cold calling, lead qualification, and appointment setting.
Customer Relationships: Build and maintain strong, long-term client relationships through exceptional communication, follow-up, and service delivery.
Collaboration: Partner closely with internal teams to ensure seamless onboarding and ongoing client satisfaction.
Market Intelligence: Leverage industry insights and field data to influence business decisions and shape sales strategies.
Brand Representation: Attend industry events, networking forums, and trade shows to promote the Preston Rentals brand and expand your professional network.
Experience & Qualifications
3-5 years of B2B sales experience with a proven track record in the commercial construction industry.
2+ years of project management experience (asset).
Strong skills in client acquisition, negotiation, and long-term relationship management.
Demonstrated success in solution selling and navigating complex sales cycles.
Crane or hoist rental/sales experience is highly desirable.
Technical aptitude or familiarity with construction equipment solutions.
Bachelor's degree in Business, Engineering, or a related field (preferred).
Polished communicator-professional, diplomatic, and confident when engaging customers.
Self-starter with strategic thinking, accountability, and a high degree of dependability.
Based in Houston Texas area with the ability to travel up to 60% across the South Central US region.
Why Preston Rentals?
Join a team that values drive, teamwork, and excellence. At Preston Rentals, we don't just provide lifting solutions-we build partnerships that elevate projects and careers.
If you're ready to win, grow, and make an impact, we'd love to hear from you.
👉
Apply now and let's build something great together.
$48k-75k yearly est. 5d ago
Direct Sales Representative- Residential
Astound 4.2
Representative job in Houston, TX
Description$5,000 Sign-On Bonus!
Direct Sales Representative
Unlimited earning potential with uncapped commissions!
Opportunity to earn a targeted compensation up to $85,000 to $90,000 at full attrition with a $40,000 base salary! We offer a $40,000 base with a commission plan that allows you the freedom to exceed quota. (*See total compensation details below the job description). You will be representing a superior telecommunication provider and company that cares about you and our customers.
Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences.
Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere.
Where you will work:
This is a dynamic opportunity to represent our organization in the greater Houston, TX market
This individual will be based in the field, with the ability to travel into the nearest office as needed
A Day in the Life of the Direct Sales Representative:
Obtain new customers in a residential environment through professional, face-to-face interaction with residents, property management groups, and other referral sources
Aggressively pursue any leads provided daily
Understand every unique element of assigned properties within portfolio
Distribute marketing material, facilitate strategic marketing campaigns, build Astound brand awareness
Review and understand property contract language, service levels, restrictions, and obligations
Understand customer needs and articulate solutions
Attend mandatory sales meetings
Report sales statistics accurately and promptly to management
Stay up to date with what the competition is doing in your market
What You Bring to the Table:
Ability to work in a fast paced challenging environment
Enjoys working outdoors "on the hunt" since 90% of all work is in the field
Excellent communications, relationship building, organizational, presentation and influence skills
You have a positive, creative and persuasive personality
Must be a motivated, self-starter and comfortable with working autonomously
Must be detail oriented and has highly developed organizational and time management skills
You are sales-quota driven
Must have valid driver's license and reliable transportation
What You Bring to the Table:
You're passionate in connecting with potential customers and bringing them the joy of our products
You're driven to succeed in every situation presented
You're resilient and adapt to an ever-changing environment
Visit potential customers at their residences to discuss service needs, providing quotes and sign up orders
Protected Territory with excellent training/mentoring
Adjusted Quota during your ramp-up period
We provide flexible scheduling
This is a face-to-face and door-to-door position. It's not easy for everyone, however, the base salary and uncapped commission compensation is designed for excellent earnings potential!
Other duties as assigned
Education and Certifications:
High school diploma or equivalent
We're Proud to Offer a Comprehensive Benefits Package Including:
Opportunity for uncapped earning potential!
Vehicle Allowance provided
401k retirement plan, with employer match
Insurance options including: medical, dental, vision, life and STD insurance
Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization
Floating Holiday: 40 hours per year
Paid Holidays: 7 days per year
Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws
Tuition reimbursement program
Employee discount program
Base Salary: The base salary range in Texas for this position is $40,000, plus opportunities for bonus, benefits and commission, if applicable. It is specific to Texas and may not be applicable to other locations.
Commissions at plan: Uncapped commissions with targeted commissions at full attainment could be up to or over $50,000 annually. Our sales total compensation offers the potential for significant upside above targeted earnings for those who overachieve their sales targets.
$5,000 Sign-On Bonus:
We offer a competitive salary and a comprehensive benefits package, which includes medical/dental, paid vacation and sick time as well as a 401(k), and certain candidates may qualify for a signing bonus up to $5,000. Don't miss this opportunity to join Astound. Visit astound.com and navigate to the careers page to apply today.
*Certain restrictions may apply, see website for details
Our Mission Statement
Take Care of Our Customers
Take Care of Each Other
Do What We Say We are Going To Do
Have Fun
Diverse Workforce / EEO:
Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.
FCO (For San Francisco Candidates Only):
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
CCPA Employee Privacy Policy (For California Candidates Only):
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$85k-90k yearly 2d ago
Sales Representative
Waste Connections 4.1
Representative job in Humble, TX
Waste Connections is currently searching for professionals who are looking for career growth opportunities and not just a sales position. So if you are willing to prove yourself, then career opportunities at Waste Connections are endless. Our ideal candidate will be a professional with a college degree, a few years of business to business experience, and a strong competitive drive to be the best.
Job Duties:
Selling commercial waste removal, disposal and recyclingservices
Preparing bids, weekly call reports and calling new and existing customers
Interacting with customers, non-profit, business associations and trade shows
Gathering contract expiration dates, documenting existing customer concerns and working with other departments to satisfy customer requests for service
Qualifications:
Bachelor's degree preferred
3+years outside sales
B2B experiencerequired
Solid waste industry experience preferred
Ability to manage time effectively
Punctual
Excellent communication and organizational skills
Computer literate
Goal oriented
Reliable transportation
Willingness to relocate as career advances.
Successful candidates are those who seek to thrive in an environment of operational excellence and accountability. We offer excellent benefits including: medical, dental, vision, flexible spending account, long term disability, life insurance, 401K retirement and unlimited opportunities.
Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.
$37k-58k yearly est. 4d ago
Member Service Representative (Part-Time) - Spring
Navy Federal Credit Union 4.7
Representative job in Spring, TX
To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificates, IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision while developing confidence and function independence in the role.
This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.
Responsibilities
Provide basic counseling on available products and services to meet member needs
Assist members with opening and maintaining deposit accounts, loans, and other financial products
Research and resolve basic account discrepancies and service requests
Identify opportunities to cross-service products and enhance member relationships through education
Understand and comply with all relevant federal and institutional regulations related to financial products and services
Support team members by sharing knowledge and best practices as experience grows
Ensure cash and other negotiable instruments are handled properly and securely
Process routine transactions, including deposits, withdrawals, loan payments, and check cashing
Perform other duties as assigned
Qualifications
Experience in building effective relationships through rapport, trust, diplomacy, and tact
Effective research, analytical, and problem-solving skills
Experience working independently and in a team environment
Experience maintaining composure in a high-production and changing environment
Experience navigating multiple systems efficiently and adapt to evolving technologies
Effective skill exercising sound judgment and make informed decisions
Ability to embrace and support change initiatives in a dynamic and continuously evolving environment
Effective verbal and written communication skills to engage with members and colleagues
Desired Qualifications:
Working knowledge of deposit and loan products, services, and operational procedures
Experience in customer service, preferably in banking or a financial institution
Hours: Available Monday - Saturday, hours based on business needs.
Part-Time hours are typically 20-25+ hours a week. (Please note, during training longer hours will be required)
Location: 6725 N Grand Parkway West, Spring, Texas 77389
Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.
*Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at .
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion.*
Fortune
100 Best Companies to Work For 2025* Yello and WayUp Top 100 Internship Programs* Computerworld Best Places to Work in IT* Newsweek Most Loved Workplaces* 2025 PEOPLE Companies That Care* Newsweek Most Trustworthy Companies in America* Military Times 2025 Best for Vets Employers* Best Companies for Latinos to Work for 2024* Forbes 2025 America's Best Large Employers* Forbes 2025 America's Best Employers for New Grads* Forbes 2025 America's Best Employers for Tech Workers* 2025 RippleMatch Campus Forward Award Winner for Overall Excellence* Military.com Top Military Spouse Employers 2025* 2025 Handshake Early Talent AwardFrom
Fortune
. 2025
Fortune
Media IP Limited. All rights reserved. Used under license.
Fortune
and
Fortune
Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
$30k-38k yearly est. 6d ago
Order Fulfillment Representative
Tait North America 4.3
Representative job in Houston, TX
Purpose of Role
The Order Fulfilment Representative (OFR) manages the day to day relationship with the customer/dealer, responding to their inquiries and providing prompt and accurate information regarding Tait product and services as well as processing standard sales and service orders, returns, credits, demonstration equipment, and all related invoicing. The OFR will manage the entire order cycle to enhance business development and ensure sustainability and customer satisfaction includes planning, coordinating and monitoring logistics operations such as warehousing, inventory, transportation. This is a key role working closely with customers to build trusting relationships and provide a high standard of service while ensuring smooth operations aiming for maximum efficiency. Communication skills are a must along with efficient record-keeping abilities and a customer-oriented approach.
Scope of the Role
Check orders for configurations, pricing/discounts, Incoterms, T&Cs, and delivery requirements.
Process all customer orders in a timely manner in the ERP system using the appropriate order type.
Ensure contract review (where required) is complete and that commercial team approval is sent.
Check availability of Tait product and third party supplier, raising purchase orders where appropriate.
Plan and coordinate orders, to ensure orders deliverables are met.
Communicate any production delays and revise dates to customers and management.
Provide information to management and other interested parties on order history and current orders.
Confirm orders and delivery dates back to the customers.
Coordinate ERP corrections with product/pricing teams.
Maintain and update filing system for both outstanding and shipped orders.
Resolve any shipment discrepancies, damages, or errors during the course of a delivery.
Invoice customers in ERP and send invoices to appropriate party and copy finance team.
Process credit and material returns with proper approvals in a timely manner.
Provide regular progress reporting to both the sales team and management on status of orders.
Provide support, follow up and backup (where required) to the sales team.
Provide backup (as required) for receipting repairs upon arrival for store.
Validate repair induction requests and initiate documents/updates.
Manage and tracks repairs (customer and internal) through the repair cycle.
Provide updates to the master repair tracking list with current status and issues.
Manage ERP system to extract customer delivery dates for warranty requirements.
Apprise repair team of issues/special requirements status and warranty entitlements.
Resolve information deficiencies and updates system with data as appropriate.
Create accurate and complete ERP quotations for billable repairs when required.
Validate work completion for repair orders before closure and invoicing.
Rectify problems such as damages, shortages and non-conformance to specifications.
Monitor repair cycle time to meet performance metrics.
Generate reports from company system, review data, and assist with monthly reports.
Compile and distribute weekly serial number report to primary customers and answer any questions.
Compile and distribute weekly order tracking report to customers and answer any questions.
Manage demo equipment to ensure that the correct product meets requirements of evaluation.
Assist standardizing work processes within ERP for logistics.
Prepare expenditure requests for Tait and third party to fulfill customer service orders.
Provide purchase orders to vendors along with Tait T&Cs.
Receipt in goods/services to allow payables to process payments.
Dispatching and Export Documentation
Prepare required export documentation in accordance with the sales order requirements.
Liaise with Stores Controller to ensure customer sales and service orders are dispatched in time, accurately and any special instructions are actioned.
Negotiating with manufacturing to expedite orders (when required) to meet customer's deadlines.
Organise shipments (when required) by processing pickings lists and liaising with dispatch.
Work with freight companies to expedite & track shipments and resolve issues.
Upload tracking information and proof of delivery to customer's tracking site (if required) and ERP.
Daily purchase components required for repair from TL or Third party companies.
Daily purchase safety stock converted through ERP requisitions.
Sales and Customer Support
First point of contact for all customer inquiries product availability, pricing, delivery, and repairs.
Maintain a day to day contact with all relevant people in the appropriate sales regions.
Investigate and solve customer and supplier problems.
Update and maintain the CRM (if applicable) in an accurate manner as directed by your manager
Update and maintain the ERP in an accurate manner for the customer's orders.
Preparation of quotations and coordination of tender documents to ensure deadlines are met.
Follow up with customers for any outstanding repair quotations and advise repair team.
Follow-up with customer's order quotations to secure orders or establish reason why lost.
Regular calls with customers for support and to encourage new sales.
Work with accounts team to monitor customer payments.
Opening/maintaining/closing electronic job files and records.
Take an active role in looking for improvement opportunities in procedures and customer service.
Team Member Responsibilities
In consultation with your Manager:
Establish the most appropriate work and project related goals for you personally.
Ensure that these goals can be directly related to the team plan and our own development needs.
Break these goals down into specific, measurable and achievable objectives for yourself.
Demonstrate habit of making plans, taking action and learning from those plans and actions.
Work with your Manager to annually produce your Personal Development Plan and review regularly.
Accomplish assigned duties in accordance with ISO processes.
Raise tickets in quality tool capturing customer issues and assist with corrective action as required.
Performance Measurements
Acknowledge customer orders within two (2) hours.
Process customer's standard sales orders on ERP within eight (8) business hours and provide order confirmation to customer with planned delivery dates within sixteen (16) business hours (non-standard products or new packages measured separately.)
Process customer's repair and return orders within four (4) business hours.
Process orders with 99% accuracy for pricing and product.
Sales orders delivered in full and on time (IFOT) with 99% accuracy.
Repair orders delivered in full and on time (IFOT) with 98% accuracy.
Invoice customers within eight (8) hours of availability to process.
How much does a representative earn in Pasadena, TX?
The average representative in Pasadena, TX earns between $21,000 and $52,000 annually. This compares to the national average representative range of $23,000 to $55,000.