Requirements manager jobs in Pleasanton, CA - 853 jobs

About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world‑leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. Attributes We Value We hire successful builders with founder‑like energy who want real impact, accelerated learning, and true ownership. You bring strong role‑related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end‑to‑end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next. About the Team You'll be part of a collaborative, results‑driven Growth team that thrives on experimentation and innovation. We value creativity, data‑driven decision‑making, and a builder's mindset. Our team is passionate about finding new ways to deliver value to customers and scale Airwallex's impact globally. We support continuous learning, mentorship, and career growth, and we celebrate diverse perspectives and backgrounds. What You'll Do As a Manager, Growth Innovation, you will play a key role in building, testing, and scaling new growth levers across Airwallex. You will personally own a portfolio of high‑upside experiments-especially around Rewards and Campaigns-working closely with senior leaders across Growth, Product, Data Science, and Marketing to turn validated ideas into scalable programs that drive acquisition, activation, retention, and revenue. This is your opportunity to make a measurable impact in a fast‑paced, high‑growth environment. This role is based in Singapore. Responsibilities Drive growth experiments end to end: Design and execute the Airwallex roadmap for Rewards and Campaigns, set hypotheses, define target segments, and measure impact on acquisition, activation, retention, and revenue. Identify and size new opportunities: Collaborate with the strategy team to define ideal customer profiles, priority use cases, and product adoption journeys; adapt Rewards and Campaigns for global and regional market differences. Build the growth testing system: Contribute to establishing frameworks, instrumentation, and review cadences for experiment design, governance, and decision logs; ensure reliable data and consistent, data‑driven decisions. Drive creative for growth: Partner with the Creative team to brief, test, and ship assets (visual, copy, video) aligned with brand and product strategy; run structured creative testing to lift conversion. Deliver cross‑functionally: Work with Product, Engineering, Marketing, and Data Science to scope, resource, and ship experiments; help define rollout plans and operating processes to ensure scalability and compliance. Influence strategy: Synthesize experiment insights into recommendations for roadmap, resourcing, and go‑to‑market; communicate progress and decisions to senior leadership to align with company priorities. Who You Are Minimum qualifications: 5+ years' experience in Growth, with a proven track record of leading end‑to‑end growth experiments and cross‑functional projects. Bachelor's degree in relevant disciplines. Strong analytical skills and experience with growth analytics, experimentation frameworks, and data‑driven decision‑making. Excellent communication and stakeholder management skills. Preferred qualifications: Experience in fintech, product‑led growth, or B2B SaaS. Experience in fast‑paced environments, preferably within a startup or scale‑up. Advanced degree (MBA or Master's) is a plus. Applicant Safety Policy: Fraud and Third‑Party Recruiters To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from ***************** email address. Please apply only through careers.airwallex.com or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know. #J-18808-Ljbffr

About the role In this role on the Applied AI team, you will lead the delivery of transformational AI solutions for Fortune 500 enterprises. You'll own high-value engagements where we collaborate directly with customers to build tailored AI agents for their most critical business processes. You will own end-to-end delivery from signed SOW through production deployment, orchestrating cross-functional teams including Engineering, Product, Design, and customer stakeholders. This is not project management-you'll navigate complex enterprise environments, remove technical and organizational blockers, and ensure we deliver measurable business outcomes while maintaining our high standards for safety and reliability. You'll work hand-in-hand with Forward Deployed Engineers (FDEs) who handle core technical delivery, while you own stakeholder management, delivery cadence, and organizational complexity. You'll champion our mission in the field while building the playbooks and processes that enable us to scale this emerging motion. Responsibilities Draft Statements of Work (SOWs) alongside engineers, structuring engagements with clear scope, milestones, and success criteria. Participate in technical discovery sessions to understand customer requirements and inform engagement design. Own AI product building end-to-end: maintain and adjust roadmaps as scope evolves, identify and work through blockers, and help the team navigate delivery challenges. Drive engagement delivery from SOW signature through production deployment, ensuring milestones are met, blockers are removed, and stakeholders are aligned. Partner closely with FDEs: manage organizational complexity and facilitate their access to customer stakeholders and systems. Orchestrate cross-functional teams: coordinate Engineering, Product/Design resources, and customer teams to deliver integrated solutions on time and within scope. Manage stakeholder relationships: maintain regular cadence with customer executive sponsors, technical leads, and procurement while surfacing issues and celebrating wins. Lead delivery operations: run sprint ceremonies, milestone reviews, and progress reporting; translate technical complexity into executive-level updates. Navigate enterprise complexity: work through security reviews, legal approvals, procurement processes, and organizational dynamics that can block progress. Manage scope and change: handle scope changes, set expectations, and negotiate contract modifications when needed. Identify risks early and develop mitigation strategies; know when to escalate to leadership and provide clear context when doing so. Serve as the first line of escalation for FDEs and customer stakeholders; resolve conflicts before they impact delivery. Document engagement patterns, create repeatable frameworks, and contribute to the operational infrastructure that enables growth. Travel as needed to customer sites to build relationships, unblock issues, and demonstrate Anthropic's commitment (25-50% travel expected). You May Be a Good Fit If You Have 5+ years of experience in technical program management, engagement management, or delivery leadership in professional services, consulting, or enterprise software. Track record delivering complex technical projects for Fortune 500 clients, ideally large-scale engagements with multiple workstreams. Strong technical acumen with ability to understand AI/ML concepts, software architecture, and enterprise systems (you don\'t need to code, but must be able to translate between technical and business stakeholders). Executive presence with ability to present to C-suite sponsors and navigate enterprise organizational dynamics. High agency with demonstrated ability to remove blockers, make decisions with incomplete information, and drive progress through ambiguity. Exceptional communication skills for managing diverse stakeholders, running effective meetings, and producing clear status reporting. Process design mindset with ability to create structure where none exists while remaining flexible to emerging patterns. High cooperation orientation for balancing competing priorities across customer needs, engineering capacity, and product strategy. Strong Plus Experience in financial services, healthcare/life sciences, or pharma verticals. Background at a Forward Deployed Engineering company or Big 3 / Big 4 professional services and consulting firms. Exceptional understanding of LLM capabilities and limitations. Experience with regulated industries and compliance requirements. Experience managing delivery teams with embedded engineers at customer sites. Familiarity with agile/scrum methodologies in client-facing delivery contexts. Logistics The expected base compensation for this position is below. Our total compensation package for full-time employees includes equity, benefits, and may include incentive compensation. $200,000 - $300,000 USD Education requirements: We require at least a Bachelor\'s degree in a related field or equivalent experience. Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren\'t able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. We think AI systems like the ones we\'re building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. How we\'re different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact - advancing our long-term goals of steerable, trustworthy AI - rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We\'re an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. #J-18808-Ljbffr

Previous Pharmaceutical/Biotech experience is mandatory for this role. MMR Consulting is an engineering and consulting firm specializing in the pharmaceutical and biotechnology industries. Its services include Engineering, Project Management, and Validation. MMR Consulting has offices in Canada, USA, and Australia. This is an outstanding opportunity to join our growing team, where the successful candidate will work with a group of engineers involved in the design, commissioning & qualification, start-up and project management of various processes, systems, and facilities. The ideal candidate should possess leadership skills to lead teams of intermediate & junior engineers. This role is for C&Q Manager will require to work on the validation of upstream and downstream bioprocess systems/equipment in the biopharmaceutical industry, as well as process equipment in pharma/biotech industries. The ideal candidate should possess leadership skills to lead teams of intermediate & junior engineers. The work will require working out of client's facilities, which are typically in in Vacaville, California. Responsibilities Provide technical guidance into the commissioning, qualification and start-up of various equipment and facilities used in life science manufacturing, such as bioreactors, tanks, CIP, Buffers, Media, Chrom, TFF, washers & autoclaves, etc. Lead the development of key qualification deliverables during the project lifecycle to ensure project is well defined, and the action plan to test the system is applicable and relevant. Lead qualification processes throughout the project lifecycle such as VPP, Risk Assessments, RTM, DQ, FAT, SAT, IQ, OQ and PQ as appropriate to ensure timely completion and to ensure all specifications are met. Prepare protocols, execute protocols, summarize data, resolve deviations, prepare final reports. Experience with C&Q of upstream or downstream bioprocess systems is required. Experience with C&Q of other process equipment, utilities, facilities is an asset. Thermal Validation experience is an asset. Coordinate meetings with cross-functional departments, to drive project progress, facilitate decisions, provide updates. Engage other departments, as required, for design reviews and decisions. Travel may be occasionally required for meetings with clients, equipment fabrication vendors or Factory Acceptance Testing (FATs). Work may require occasional support over shutdowns or extended hours, specifically during installation and commissioning / validation phases. Client-management (maintain key Client relationships in support of business development and pursuit of new work), project scheduling/budgeting, coordination of client and MMR resources for effective project delivery, supporting business development (providing technical support to the sales as required for proposals/opportunities), presenting at industry conferences/publishing papers etc. Visit construction and installation sites following all site safety requirements. Other duties as assigned by client, and/or MMR, based on workload and project requirements. Qualifications Excellent written and spoken English is required including the preparation of technical documents in English Years of experience: 8+ years for years of experience in commissioning, qualification or validation of various systems within the pharmaceutical/biotech industry. Knowledge of requirements for a cGMP operations, including SOPs, Change Controls, Validation. Experience with developing and executing validation projects. Risk-Based Commissioning & Qualification approaches, such as ASTM E-2500 or ISPE ICQ, is considered an asset, but not required. Experience with commissioning and qualification of biotech process equipment (upstream or downstream or both), such as some, but not all, of the following: fermentation, bioreactors, downstream purification processes (chromatography, TFF, UF) is required Experience with commissioning & qualification of process control systems (i.e. PCS, SCADA, Historians) and building automation systems (i.e. Siemens Insight / Desigo, JCI Metasys) are considered an asset, but not required. Experience with Qualification or Validation of clean utilities, ISO clean rooms, and Thermal Validation is considered an asset. Experience with preparation and execution of URS's, DQ's, RTMs, Risk Assessments, CPPs, VPPs, FATs, SATs, IOQs, NCRs, Final Reports. Ability to lift 50 lbs. Science degree, or equivalent studies such as Mechanical, Electrical, Chemical, Biochemical, Electromechanical or a related discipline along with industry experience. Ability to handle multiple projects and work in a fast-paced environment. Strong multi-tasking skills Compensation: 90,000$ - 145,000$ based on experience. Equal Employment Opportunity and Reasonable Accommodations MMR Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our hiring decisions are based on merit, qualifications, and business needs. We are committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please let us know the nature of your request.

About Us Observe.AI is the leading AI agent platform for customer experience. It enables enterprises to deploy AI agents that automate customer interactions, delivering natural conversations for customers with predictable outcomes for the business. Observe.AI combines advanced speech understanding, workflow automation, and enterprise‑grade governance to execute end‑to‑end workflows with AI agents. It also enables teams to guide and augment human agents with AI copilots, and analyze 100% of human and AI interactions for insights, coaching, and quality management. Companies like DoorDash, Affordable Care, Signify Health, and Verida use Observe.AI to transform customer experiences every day by accelerating service speed, increasing operational efficiency, and strengthening customer loyalty across every channel. Why Join Us As an Engagement Manager for AI Agent deployments, you'll own how we implement VoiceAI and ChatAI for our enterprise customers - from strategy through execution. Your job is to make every deployment smooth, high‑impact, and set up for long‑term success. This role blends program leadership, customer strategy, and value realization. You'll guide complex rollouts, coordinate across multiple teams, manage risks, and ensure every launch delivers clear, measurable outcomes. What you'll be doing Lead End-to-End AI Agent Delivery: Own AI Agent deployments from kickoff → design → build → testing → go‑live → hypercare → optimization. Conduct business and technical discovery to deeply understand customer workflows, KPIs, and success criteria. Orchestrate a Cross-Functional Delivery Pod: Lead a matrixed delivery team including Experience Designers, AI Agent Engineers, and Telephony Engineers. Coordinate with Engineering on feature gaps, technical escalations, and roadmap alignment. Drive Customer Outcomes & Long-Term Success: Own the success of multi‑phase AI transformation programs. Post-go live, act as the customer's primary AI Agent program lead - running QBRs, tracking KPIs, and driving continuous value. Establish Scalable Processes & Governance: Create and refine playbooks, delivery templates, evaluation frameworks, UAT processes, hypercare models, and best practices Ensure compliance with testing, evaluation frameworks, UAT processes, and deployment checklists. Manage timelines, deliverables, documentation, and cross‑functional dependencies for multiple concurrent customer programs. Customer Enablement & Training: Guide customers through operational readiness, change management, and best practices for scaling AI within their contact centers. Be the Face of AI Strategy for Enterprise Customers: Present confidently to frontline leaders, IT executives, and C‑suite stakeholders. Translate complex AI/technical concepts into business outcomes and guide customers through AI maturity and transformation journeys. What you'll bring to the role 5+ years in enterprise customer delivery, professional services, program management, or consulting (SaaS, AI, CX, digital transformation, or contact center domains preferred) Proven success leading complex enterprise implementations with cross‑functional and executive stakeholders. Strong understanding of contact center KPIs like containment, AHT, CSAT, NPS, and how they influence AI Agent projects. Comfort leading customer‑facing discussions - from deep technical troubleshooting to weekly project demos. Demonstrated ability to manage multiple projects simultaneously in fast‑paced, evolving environments. Excellent communication, training, documentation, and relationship‑building skills. Bonus points for: Experience with Conversational AI, VoiceAI, RAG systems, or NLU/NLP platforms. Hands‑on experience to CCaaS platforms (Genesys, NICE, Amazon Connect, Five9, Talkdesk, Zoom Contact Center). Perks & Benefits Competitive compensation including equity Excellent medical, dental, and vision insurance options Flexible time off 10 Company holidays + Winter Break and up to 16‑weeks of parental leave 401K plan Quarterly Lifestyle Spend Monthly Mobile + Internet Stipend Pre‑tax Commuter Benefits Salary Range The base salary compensation range targeted for this full‑time position is $133,000-$149,000 Range per annum. Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives and equity (in the form of options). This salary range is an estimate, and the actual salary may vary based on the Company's compensation practices. Our Commitment to Inclusion and Belonging Observe.AI is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Observe AI does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Observe.AI also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. We welcome all people. We celebrate diversity of all kinds and are committed to creating an inclusive culture built on a foundation of respect for all individuals. We seek to hire, develop, and retain talented people from all backgrounds. Individuals from non‑traditional backgrounds, historically marginalized or underrepresented groups are strongly encouraged to apply. If you are ambitious, make an impact wherever you go, and you're ready to shape the future of Observe.AI, we encourage you to apply. For more information, visit *************** #LI- Redwood City, CA (Hybrid) #J-18808-Ljbffr

Trove is developing an AI associate for financial firms - think enterprise search & agents for private equity, hedge funds, and banks Our mission is to deliver associate‑level AGI We've raised nearly $10M from Menlo and Khosla Ventures We have strong initial traction - large enterprise contracts and user engagement on par with best-in-class B2B AI applications Why this role? Extreme ownership. Own onboarding, adoption, success, expansion, and strategy for every customer-if it happens post-sign, it's on you Founder-track learning. Work shoulder-to-shoulder with the early team and master the playbook you'll use for your own startup one day High upside: Significant equity and strong cash compensation What you'll do Manage entire post-sale relationships, working hands‑on with users and senior stakeholders Identify and scale high-impact use cases; package feedback for product and engineering Build the playbooks, metrics, tooling, and strategy that set the foundation for the scaling our customer operations Who you are 3-6 yrs at a top‑tier consultancy or investment bank; startup or PE experience a plus Executive-level communicator who loves solving client problems Analytical, product‑minded, and comfortable in 0 → 1 environments Based in San Francisco and eager to be in the office four days a week #J-18808-Ljbffr

Multiply Labs is a cutting‑edge startup based in San Francisco, California, supported by top‑tier tech and life science investors such as Casdin Capital, Lux Capital, and Y Combinator. Our mission is to build the best robots in the world, and use them to make the most advanced life‑saving therapies accessible to all. We are revolutionizing the manufacturing of cell therapies by developing advanced robotic systems designed to automate and scale the production of these life‑saving treatments. Our robots empower biopharma companies to produce cell therapies at scale without significantly changing their existing processes, reducing regulatory barriers and risks. While traditional approaches are time‑consuming and lead to extremely high costs for patients (typically $1M+ per patient), using robotics can make these transformative treatments more accessible and affordable to patients in need. To learn more and to view a video of our robots in action, visit us at ******************** and follow us on LinkedIn. Position Overview We are seeking an innovative, highly motivated Chief Manufacturing & Supply Chain Officer to architect and scale the global supply chain for Multiply Labs' robotic cell‑therapy manufacturing platform - including both capital equipment and the consumable kits. Reporting to the CEO, you will lead supplier strategy, influence COGS and pricing, and ensure the reliability and scalability needed for commercial success. This role spans early supplier engagement through post‑sale field support and will be foundational in bringing our technology from prototype to scaled commercial production. Responsibilities: Supply Chain Strategy & Leadership Develop and execute Multiply Labs' supply chain strategy across robots, consumables, and field‑replaceable units, ensuring scalability from first‑customer deployments through global commercialization. Act as the company's executive supply chain leader, providing regular updates to the CEO and Board while guiding long‑term supply chain strategy. Build and manage a network of domestic and international suppliers (US, EU, and APAC) aligned with our quality, cost, and capacity requirements. Foster strong relationships with supply chain and procurement teams at large customer accounts, including executive level stakeholders. Responsibilities: Supplier Management & Procurement Lead supplier management activities ensuring quality, cost, timeline, and scalability requirements. Oversee supplier audits in partnership with Quality and Regulatory to ensure compliance with ISO 9001 and other applicable regulations. Lead supplier negotiations on pricing, warranties, and terms and manage supplier agreements. Drive supplier selection processes and collaborate to develop projections for each supplier. Responsibilities: Design Transfer & Production Readiness Work cross‑functionally with Engineering to manage timely design transfer from R&D to production-including documentation, specifications, manufacturability, test strategy, and acceptance criteria. Facilitate supplier input to engineering teams to ensure DFM, DFA, and cost targets during early design phases. Collaborate with engineering leadership to develop build processes and manufacturing workflows. Responsibilities: Pricing & COGs Partner with Finance, Product, and Leadership on pricing strategies. Own system‑level COGS and consumable COGS targets; develop plans to continuously improve margins. Responsibilities: Service, Field Support, & Spare Parts Develop and manage the strategy for robot installation, service, field support, maintenance workflows, and spare‑parts. Build and oversee the Service organization. Own robotic system warranty and service strategy for COTS and non‑COTS parts, and negotiate warranty terms for integrated COTS parts. Responsibilities: Supply Chain Systems & Infrastructure Implement and manage supply chain systems (e.g., ERP/MRP, purchasing workflows, inventory management). Establish processes for forecasting, inventory control, capacity planning, and demand management. Qualifications Bachelor's in Engineering, Business Administration, or a related field 10+ years of supply chain leadership experience in medical devices, robotics, aerospace, automotive, or similarly regulated, complex electromechanical industries. Proven experience taking hardware systems from prototype to scaled manufacturing (e.g. 100‑1,000+ units/year), ideally with a BOM of 500‑3,000+ parts and a mix of COTS and custom parts from many sources. Deep experience with design transfer, manufacturing readiness, and production ramp‑ups. Demonstrated ability to build and lead teams responsible for procurement, planning, production operations, and/or service/support. Strong understanding of supplier quality management and regulatory frameworks (e.g. ISO 13485, ISO 9001) Experience implementing and scaling ERP/MRP systems in fast‑growing organizations Hands‑on fluency in DFM/DFA principles Strong financial acumen, including cost modeling, scenario analysis, and budgeting Demonstrated experience scaling supply chains from scratch, including supplier capability evaluation, and owning the first‑time commercialization of new products Excellent project management, communication, and cross‑functional collaboration skills Data‑driven mindset with the ability to track, analyze, and act on operational metrics Travel Note: While our headquarters is located in San Francisco, CA, this position will require up to 20‑25% domestic and international travel. Benefits 401K with 4% company match Health Insurance Dental Insurance Vision Insurance Life Insurance Partial Health Insurance for Child Dependents HSA or FSA Twice weekly catered lunch (for team members in SF office) Pre‑tax Commuter Benefit 10 Paid Holidays Flexible PTO Paid Parental Leave $200,000 - $300,000 a year Multiply Labs is an early‑stage startup where equity is a major part of the compensation package. Our job titles may span multiple career levels. Actual base pay is determined by several factors including: education, training, transferable skills, work experience, business needs, and location. Closing We take pride in cultivating an environment that fosters collaboration, open communication, and authenticity. We are an equal opportunity employer; we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are diverse in background and singular in mission. #J-18808-Ljbffr

Metaview Metaview is re‑engineering hiring with AI at the core. Thousands of companies already use Metaview to accelerate their recruiting workflows, remove toil, and make hiring decisions with more precision. Our AI Assistant for Recruiting is used by over 3,000 companies around the world, and already makes recruiting flows drastically more efficient. But efficiency is just the starting point: the data we're capturing will enable us to build the AI platform that recognizes talent better than any human ever could. Metaview was founded by Siadhal and Shahriar after their experiences scaling Uber and Palantir. We recently announced our $35m Series B, led by Google Ventures! Growing 5x YoY, our customers are raving fans of the product, and our innovation has been covered in Fortune, Forbes, TechCrunch, and The Times. The team We're here to do the best work of our lives, and are immersed in our work. We optimize for rate‑of‑learning. Watch the clock, not the calendar. We're direct and actively‑transparent in how we communicate and share progress. This means we all have the context and information required to help each other excel. The role TL;DR: Be the bridge between Customers, Product, and Sales; transforming insights into impact. Drive AI adoption by leading change management and workflow transformation. Play a key role in shaping a new function at a category‑defining AI startup. Set the blueprint for how Engagement evolves at Metaview. The Engagement team partners with forward‑thinking customers to transform how they hire. This isn't customer support - it's strategic engagement. You'll guide organizations through the adoption of AI in their hiring workflows, ensuring they unlock meaningful outcomes and long‑term value. As Engagement Manager, you'll serve as the connective tissue across Customers, Product, and Sales - helping executives reimagine processes, operators embed AI day‑to‑day, and our internal teams sharpen strategy with deep customer insights. What you'll do Build trusted, strategic partnerships with senior stakeholders - from recruiters to C‑level - to drive business outcomes with AI. Guide organizations through change management, onboarding, adoption, and expansion; helping them scale AI‑driven workflows across teams. Drive revenue outcomes by maximizing retention and unlocking expansion opportunities; ensuring customers realize long‑term value while partnering with Sales to grow accounts. Synthesize insights from the field to shape our Engagement methodology and influence product and sales strategies. Serve as an AI thought partner: running workshops, sharing best practices, and elevating Metaview's role as a category leader. Proactively identify risks and opportunities in accounts, using product data and customer conversations to inform action. You 3+ years in consulting, customer‑facing, or strategy roles at high‑growth B2B startups or top‑tier firms. Proven ability to engage across levels - influencing executives while rolling up your sleeves with operators. Strong analytical and strategic thinker; comfortable making data‑driven decisions. Skilled in change management and guiding customers through transformation. A natural communicator: able to distill complexity into clarity, whether 1:1 or at an exec workshop. Entrepreneurial, adaptable, and energized by experimentation. Deeply aligned with our brand: intelligent, low‑BS, authentic, and customer‑obsessed. Happy to work in a hybrid working arrangement. We aim for 2-3 days per week in the office. Our US office is based in San Francisco. Compensation Base pay within our salary range is determined by a candidate's skills, expertise, or experience. For this role, our current base pay range is: $150,000 - $165,000. What's in it for you Blueprint a new function: Engagement Manager role, with the chance to define how Engagement is done at Metaview. Career acceleration: high visibility and ownership in a fast‑growing Series B rocketship. The opportunity to work at the intersection of customers, product, and AI making a real impact every day. Generous equity alongside competitive comp and benefits. Work with a team that takes hiring seriously: the best teammates you've ever had. #J-18808-Ljbffr

About Resolve AI At Resolve, we're building Agentic AI that empowers software engineers by automating production engineering and SRE workflows. Our models deeply understand production systems - from code to databases - taking on repetitive, high-pressure tasks and handling critical incidents autonomously, so engineers can focus on building. Our founders (Spiros Xanthos and Mayank Agarwal) are the core creators of OpenTelemetry and led Splunk Observability. They have had 2 successful exits to Splunk and VMware. We raised a $35M Seed round from top-tier investors like Greylock, Unusual Ventures, Jeff Dean (Chief Scientist, Google DeepMind), Thomas Dohmke (CEO, GitHub), Matt Garman (CEO, AWS), Reid Hoffman (Founder, LinkedIn) and Fei Fei Li (Professor, Stanford). As an AI Engagement Manager, you'll own the success of Resolve AI\'s largest customers, leading fast-moving, high-impact deployments that transform how engineering teams work. You'll run point on execution, from daily project scrums to technical onboarding, testing, rollout, and ongoing adoption. You'll build strong relationships across engineering, product, and the C-suites, turning insights into action and value into measurable ROI. You\'ll drive adoption, align stakeholders, and shape the outcomes that matter most to our customers and to Resolve AI's growth. This role is high velocity, high visibility and high impact. What You'll Do Track and own customer health across key dimensions: executive sentiment, user sentiment, adoption metrics, investigation quality. Oversee the successful execution of a portfolio of enterprise-scale projects, ensuring they meet business objectives and drive measurable impact. Operate at maximum velocity- embrace a high-speed, dynamic environment where priorities can shift, requiring quick thinking and adaptability. Run daily project scrums, engage in planning, requirements gathering/refinement, product management, testing, evals, deployment, etc, whatever is needed to drive execution forward. Build relationships with engineers, product users, and executive stakeholders - align success metrics across levels. Lead technical onboarding, training, support, rollout, and expansion for new customer environments and teams. Drive adoption through data-driven interventions: monitor usage, sentiment, and feedback signals. Deliver Business Value Assessments (BVAs) and Quarterly Business Reviews (QBRs) that quantify ROI (e.g. MTTI reduction, time saved). Surface product insights and customer needs to engineering and product teams; influence roadmap based on voice-of-customer. Identify and act on expansion opportunities (new use cases, teams, environments) in collaborating closely with Account Executives and flagging issues early. Who You Are 4+ years in Customer Success, Solutions Engineering, Technical Account Management or a related role in a SaaS environment. Strong technical foundation - comfortable navigating cloud infrastructure, observability stacks, APIs, integrations. Background in observability, incident-management, monitoring, or GenAI tooling. Excellent communicator - able to present to technical and non-technical audiences, including executives. Metrics-driven mindset - experience defining, tracking, and improving KPIs (e.g. WAU, NRR, usage growth). Proven track record of driving adoption, turning around at-risk accounts, or leading expansion. Experience building trust and working cross-functionally with product, sales, and engineering teams. Why Join Resolve AI? Make a Real Impact: Join a mission-driven team tackling complex challenges that deliver meaningful outcomes for customers and revolutionize engineering operations. Shape Agentic AI's Future: Help build the next frontier in enterprise software and define its transformative impact. Own Your Work: Take end-to-end responsibility in your role in a collaborative, high-trust environment. Accelerate Your Career: Grow alongside industry leaders in a fast-paced environment, gaining invaluable experience and opportunities to propel your career to new heights. Competitive Benefits: Competitive Pay Packages with full benefits including: Comprehensive Medical, Dental, and Vision Insurance Monthly Housing Stipend Flexible (Unlimited) Paid Time Off Visa Sponsorship & Immigration Support 401(k) Plan Parental Leave Discretionary Tech Benefit Stipend Daily in-office Lunches and Dinners We are an equal opportunity employer.All qualified applicants will receive consideration for employment without regard torace,color,religion,national origin,sex,gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. #J-18808-Ljbffr

A leading AI technology firm in San Francisco is seeking an Engagement Manager to lead customer onboarding and satisfaction efforts. In this full-time in-person role, you will manage customer accounts, enhance onboarding processes, and drive retention strategies. Ideal candidates will have an insurance background and strong project management skills, thriving in high-ownership environments. Join us to shape the future of the insurance industry with AI. #J-18808-Ljbffr

Help us tackle the growing wildfire crisis with the latest advancements in AI and IoTWho we are The problem: Every minute matters in fire response. As climate change amplifies the intensity of wildfires-with longer fire seasons, dryer fuels, and faster winds-new ignitions spread faster and put more communities at risk. Today, most wildfires are detected by bystanders and reported via 911, meaning it can take hours to detect a fire, verify its exact location and size, and dispatch first responders. Fire authorities need a faster way to detect, confirm, and pinpoint fires so that they can quickly respond-preventing small flare-ups from becoming devastating infernos. About Pano: We are a 100+ person growth-stage hybrid-remote start-up, headquartered in San Francisco. We are the leader in early wildfire detection and intelligence, helping fire professionals respond to fires faster and more safely-with the right equipment, timely information, and enhanced coordination-so that they can stop a new ignition before it grows. Pano AI combines advanced hardware, software, and artificial intelligence into an easy-to-use, web-based platform. Leveraging a network of ultra-high-definition, 360-degree cameras atop high vantage points, as well as satellite and other data feeds, Pano AI produces a real-time picture of threats in a geographic region and delivers immediate, actionable intelligence. Pano AI is on TIME's list of the 100 Most Influential Companies of 2025! MIT Technology Review listed Pano as one of the top 15 climate tech companies to watch in 2024, and Fast Company named Pano AI one of the Top 10 most innovative companies in AI of 2023. We've also been featured in the Wall Street Journal, Bloomberg, and CNBC News. Pano AI's dozens of government and enterprise customers span 16 states in the U.S., five states in Australia, and BC, Canada, and we are currently monitoring over 30 million acres of land. Pano AI has raised $89M in venture capital funding from Giant Ventures, Liberty Mutual Ventures, Tokio Marine Future Fund, Congruent Ventures, Initialized Capital, Salesforce Ventures, and T-Mobile Ventures. Learn more at pano.ai. The Role: Pano AI is seeking a Community Engagement Associate to own the success of agency relationships tied to Pano deployments. In this role, you will be responsible for ensuring fire agencies, emergency management offices, and disaster response organizations are fully onboarded, trained, and actively using Pano's platform. You will serve as the primary point of contact before and after deployment, leading outreach, coordinating onboarding, running trainings, and maintaining ongoing engagement. Success in this role means building trust with agencies, driving consistent platform usage, identifying gaps in adoption, and working closely with Customer Success, Operations, and Sales to ensure deployments translate into real-world impact. This is a hands-on, relationship-driven role for someone who understands how public safety agencies operate and is comfortable working independently in the field. You will spend your time building credibility, supporting end users, and making sure Pano's technology is not just installed, but actively used as part of daily operations. The Agency Engagement Manager opportunity has direct upward mobility into team leadership roles. What You'll Do: Own Agency Relationships and Engagement: Build and maintain strong relationships with fire departments, emergency management agencies, and public safety organizations tied to Pano deployments. Serve as the primary point of contact and trusted partner for end users in the field. Lead Onboarding and Training: Drive outreach to agencies, introduce Pano's platform, and coordinate onboarding and training to ensure users understand how to effectively incorporate Pano into their operational workflows. Drive Adoption and Ongoing Usage: Monitor engagement and usage, identify gaps in adoption, and proactively re-engage agencies to ensure Pano is being used consistently and effectively post-deployment. Partner Cross-Functionally for Execution: Work closely with Operations, Customer Success, and Sales to support deployments, align on priorities, and ensure smooth execution from installation through long-term use. Act as the Voice of the Field: Gather feedback from agencies and relay insights to internal teams to improve product functionality, usability, and real-world impact. Represent Pano professionally at trainings, conferences, and community events. What You'll Bring: Bachelor's degree or equivalent professional experience, with 2+ years of experience in wildfire response, fire service, emergency management, disaster response, or a related field 2+ years of experience in a customer-facing, training, operations, customer success, or program management role. Experience working with federal, state, or local agencies is strongly preferred. Strong communication and relationship-building skills with the ability to engage diverse stakeholders. Ability to work independently, manage multiple priorities, and operate effectively in a fast-moving environment. Comfort working in a SaaS environment and collaborating across internal teams. Interest in climate resilience, public safety, and mission-driven work. Willingness to travel approximately 25% for agency visits, trainings, and events. Final compensation for full-time employees is determined by a variety of factors, including job-related qualifications, education, experience, skills, knowledge, and geographic location. In addition to base salary, full-time roles are eligible for stock options. Our benefits package also includes comprehensive medical, dental, and vision coverage, a matching 401(k) plan, and flexible paid time off. #J-18808-Ljbffr

We are an applied AI lab building end-to-end software agents. We're the makers of Devin, the first AI software engineer, and Windsurf, the AI-native IDE. Together, they represent our vision for collaborative AI teammates that enable engineers to focus on more interesting problems and empower teams to strive for more ambitious goals. Our team is small and talent-dense. Among our founding team, we have world‑class competitive programmers, former founders, and leaders from companies at the cutting edge of AI including Scale AI, Palantir, Cursor, Waymo, Tesla, Lunchclub, Modal, Google DeepMind, and Nuro. Building Devin and Windsurf is just the first step-our hardest challenges still lie ahead. If you're excited to solve some of the world's biggest problems and build AI that can reason on real‑world tasks, apply to join us. About the Role At Cognition, customers are our highest priority. Engagement Managers (EMs) are technically oriented strategic operators who drive deep adoption and success across our most important enterprise accounts. You'll be responsible for growing consumption within strategic customers by ensuring they achieve exceptional outcomes with Devin. Cognition works with the leading AI researchers and Enterprises at the forefront of driving value from agents. Our customers are driving enterprise AI transformation around Devin. You'll act as a trusted advisor to senior leaders, designing and executing engagement plans that unlock organic, scalable growth and transformative enterprise value. In this role, you'll build centers of excellence within accounts and set up enablement programs that empower thousands of engineers to accelerate usage. You'll turn early wins into long‑term, enterprise‑wide impact. You will also pioneer the playbook for how the world's largest enterprises get value from AI Agents. You'll thrive in this role if you've worked closely with technical organizations before-whether through consulting, customer success, solutions engineering, or technical program management-and if you're motivated by high ownership and fast execution. In this role, you will: Drive consumption within our largest accounts by identifying new opportunities for Devin to contribute to their engineering goals Oversee onboarding and rollout to thousands of engineers, ensuring successful deployment Apply world class analytical and technical program management skills to support customer executives and teams, particularly with value realization and tracking Build centers of excellence within accounts and empower them through tailored enablement programs Own the rollout and adoption of new features and capabilities within your accounts Create effective feedback loops between customers, product, and engineering Identify technical risks, dependencies, and constraints early; develop mitigation strategies and contingency plans in partnership with Deployed Engineers Requirements for the role: Degree in a STEM field Proven track record in strategic, enterprise‑facing roles and building and expanding client relationships Strong technical acumen and ability to build deep relationships with both technical leadership and end users Structured, analytics‑driven problem solver Thrive in ambiguous, fast‑changing environments-you move quickly and grow quickly Demonstrated ability to learn exceptionally fast You might excel if you… have successfully been a part of complex enterprise teams, especially sourcing and managing account growth have worked as a software engineer, SE, technical account manager or other technical role previously founded a startup or were early stage at a high growth startup are a competitive, highly ambitious person who loves working in high‑intensity environments #J-18808-Ljbffr

What We're Building: At Medra, our mission is to use AI, robotics, and biology to accelerate life science research, with the ultimate goal of eradicating disease. We are building a Scientific Physical AI platform that helps scientists scale their lab work and generate orders of magnitude more data than before, whether to bring a new life‑saving drug to the clinic or to train a ground‑breaking biology foundation model. This is an incredibly ambitious mission, but we believe that a team of ambitious people with high ownership can accomplish incredible things. The Team: We're a team of passionate, mission‑driven engineers from companies like Tesla, Amazon, SpaceX, and Neuralink. We're collaborative and love moving fast, both with our product and on team trips skiing or go‑karting! As a team, we love nerding out about engineering and robotics - plus other topics like race cars or cooking. We like learning new things and then sharing our new knowledge with each other. Our team is opinionated and straightforward. We don't mind intense discussions about design tradeoffs. If we have arguments or miscommunication, we resolve conflicts quickly and empathetically. In this role, you will: Own the customer relationship from pre‑sale through post‑sale, deployment, & expansion Embed with customer teams to assess key pain points, understand scientific workflows, & identify critical requirements Translate business objectives into a clear roadmap for deployment at our customers, mapping out milestones, dependencies, and success criteria Dynamically move between high‑level strategy and execution‑level detail to plan and understand how day‑to‑day engineering activities map to overall goals, make complex technical trade‑offs, and proactively forecast roadblocks Operate with extreme ownership and set the pace for the team to ensure we ship on time Design, track, and optimize customer success metrics to build the business case Build deep relationships with executive sponsors and act as a strategic thought partner on their science and AI strategy Develop scalable playbooks for customer engagement and integrate feedback into product development efforts Let's talk if you have: Technical background in Bioengineering / Biological Engineering / Chemical Engineering / Computational Biology / Biological Sciences / related field 3+ years customer‑facing experience in management or strategy consulting, BD in biopharma / biotech, technical deployments, or other strategic roles 3+ years of experience working in a biological research lab, across academia or industry, and technical fluency of scientific wet lab workflows A deep interest in the life sciences and a demonstrated eagerness to learn quickly Track record of successfully leading complex, high‑stakes customer engagements that relied on fast decision‑making and tight coordination internally and externally Experience thriving in cross‑functional collaboration, effectively working with teams across Engineering, Product, & Sales Customer obsession and a passion for deeply understanding user needs and delivering impactful solutions A bias for action, solving immediate customer challenges while also focusing on scalable, repeatable processes Strong communicator with executive presence & relationship‑building capability, Exceptional ability to translate complex technical concepts into clear business value Excel in ambiguous environments where there is minimal structure and no playbook Low‑ego, high agency, team‑first, and first‑principles mindset Bonus points for: Past experience working at early‑stage, high‑growth startups. Past experience working with robotics, hardware, or software engineers. This position is 100% in-person, you must be able to come on‑site to our San Francisco office. We offer relocation benefits for applicants who need to relocate. Travel is required, up to 25‑50%. What we offer An opportunity to change the way that scientific research happens Fast‑paced, creative, and collaborative work environment Significant equity ownership 401k Medical insurance and dental Insurance Unlimited PTO Weekday dinners #J-18808-Ljbffr

Persona is the configurable identity platform built for businesses in a digital‑first world. Verifying individuals and organizations is harder - but more important - than ever, with AI enabling fraudsters to launch sophisticated accounts at scale and regulations evolving rapidly. We've built Persona to support practically every use case and industry - that's why we're able to serve a wide range of leading companies. For example, Instacart relies on Persona to verify shoppers who onboard onto their platform before delivering groceries to your doorstep. Meanwhile, OpenAI relies on Persona to keep bad actors out, protecting one of the world's most powerful AI platforms from large‑scale abuse in a time when AI is reshaping the way we work and live. We're growing rapidly and looking for exceptional people to join us! About the Role You will be a trusted advisor for a portfolio of growing customers, supporting them at each stage of their lifecycle with Persona and ensuring they derive value from our platform and services. Our Engagement Managers play a pivotal role in driving business outcomes and revenue growth by deepening platform adoption, amplifying customer voices to shape Persona's product roadmap, and ensuring value delivery through close cross‑functional collaboration. What you'll do at Persona Customer Ownership & Growth: Own a portfolio of mid‑market and commercial customers, driving long‑term success and satisfaction across key touchpoints including onboarding, implementation, launch, post‑launch, and renewal. Retention and Expansion: Ensure customers are deriving maximum value from Persona to support retention and revenue growth. Drive net new revenue through identifying expansion opportunities, promoting product adoption, and leading cross‑sell initiatives. Account Planning & Relationship Building: Build and maintain strategic relationships across customer teams, including decision‑makers and key influencers. Lead joint planning sessions and business reviews to align on goals and success metrics. Product Expertise & Enablement: Become an expert in Persona's platform and use that knowledge to educate customers, showcase new features, and proactively suggest relevant solutions that align to business goals. Act as a consultative partner to business and technical stakeholders, identifying opportunity areas for program/strategy optimization. Cross‑functional Collaboration: Work closely with Sales and Customer Support to ensure a cohesive customer experience. Help shape Persona's internal processes to better support the mid‑market customer segment. Influence roadmap development by delivering structured, actionable feedback to Product and Engineering. Customer Advocacy: Partner with Marketing to highlight and amplify our biggest customer success stories. What you'll bring to Persona A minimum of 3+ years of work experience at a B2B company with a complex technical SaaS product in Account Management, Customer Success, Product Management, or other relevant roles High degree of agency and ownership, with a relentless curiosity to learn and willingness to roll up your sleeves to get the job done. Track record of structured, analytics‑driven problem‑solving Excellent multitasking capabilities, including prioritizing effectively across a wide variety of tasks and evaluating situational urgency Outstanding verbal and written communication, including explaining complex concepts to both technical and non‑technical stakeholders Ability to collaborate efficiently in teams of technical and non‑technical individuals, and comfortable working in a dynamic environment with evolving objectives and iteration with users. A growth mindset - you enjoy learning, are comfortable with ambiguity, can be flexible in your thinking, are ready to give and receive both constructive and positive feedback to be a great teammate! Willingness to travel up to 25% of the time for customer engagements Full‑time Employee Benefits and Perks For full‑time employees (excluding internship and contractor opportunities), Persona offers a wide range of benefits, including medical, dental, and vision, 3% 401(k) contribution, unlimited PTO, quarterly mental health days, family planning benefits, professional development stipend, wellness benefits, among others. While we believe competitive compensation and benefits are a critical aspect of you deciding to join us, we do hope you consider why our core values and culture are right for you. If you'd like to better understand what it's like working at Persona, feel free to check out our reviews on Glassdoor. #J-18808-Ljbffr

What We're Building: We have been quietly building the foundational layers of our Physical AI Scientist platform: 🤖 Physical AI that can operate scientific instruments with human-level dexterity. 🧪 Scientific AI that can analyze results, reason about next steps, and close the loop autonomously. This is an incredibly ambitious mission, but we believe that a team of ambitious people with high ownership can accomplish incredible things. The Team: We're a team of passionate, mission-driven engineers from companies like Tesla, Amazon, SpaceX, and Neuralink. We're collaborative and love moving fast, both with our product and on team trips skiing or go-karting! As a team, we love nerding out about engineering and robotics - plus other topics like race cars or cooking. We like learning new things and then sharing our new knowledge with each other. Our team is opinionated and straightforward. We don't mind intense discussions about design tradeoffs. If we have arguments or miscommunication, we resolve conflicts quickly and empathetically. In this role, you will: Operate like the technical co‑founder of a small startup within Medra, owning end‑to‑end delivery of high‑impact customer projects Work with partner scientists at customer labs to quickly bring them solutions that meet their needs and get projects over the finish line Set technical strategy and define the roadmap to meet customers' most critical scientific challenges. Do this across multiple deployments Develop robotic solutions to manipulate and control biology tools designed for humans Integrate, test, and debug software solutions in simulation and on physical robots Besides your focus on robustness and performance, you'll be expected to identify opportunities for simplification, and to design for scalability Take ownership of complex robotics projects from conception to delivery, demonstrating strategic judgment, technical creativity, and hands‑on execution This position is in‑person, you must be able to come on‑site to our San Francisco office. We do not offer hybrid roles. We do offer relocation benefits for applicants who need to relocate. Let's talk if you have: Proven ability to think strategically, solve complex problems creatively, and communicate effectively with diverse stakeholders, including scientists and senior executives Experience writing code for robotics systems Strong mechanical intuition and hardware debugging and assembly skills Experience with mechanical engineering tools and best practices in production A willingness to split your time between hardware and software work A hacker's mindset-getting quickly to a good‑enough solution Experience with Python and a desire to improve your software skills Experience or familiarity with robot arm manipulators A willingness to wear many hats / a flexible attitude towards responsibilities and scope Entrepreneurial drive and a desire to have broad ownership, operating with significant autonomy akin to a startup CTO Previous experience managing multiple deployments BS/MS in Mechanical Engineering, Robotics, Mechatronics, Electrical Engineering, Aeronautical Engineering or a related discipline, or equivalent experience Bonus points if you have: Experience with software engineering tools and best practices in production Experience in startup environments, technical leadership roles, or demonstrated interest in entrepreneurship and strategic technical roles. Experience with robotics in a laboratory or manufacturing environment Experience with robotic simulation systems such as MuJoCo Experience designing, building, and testing hardware Understanding of software communication protocols (ZMQ, Redis, gRPC, etc…) Contribution to software for a hardware product that shipped Relevant research/work experience in one or more of the following areas: machine learning, computer vision, motion planning and trajectory optimization, kinematics and dynamics, control, and state estimation/SLAM What we offer: 401k Medical insurance Dental Insurance Relocation benefits Unlimited PTO Weekday dinners Medra is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state, federal or local law or our other policies. We value diversity at Medra and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply! #J-18808-Ljbffr

Engagement Manager - AI, Robotics & Life Sciences San Francisco, CA | Onsite | Relocation Available What We're Building We are building a next-generation Scientific Physical AI platform that combines AI, robotics, and biology to fundamentally change how life science research is done. Our technology helps scientists scale lab work and generate orders of magnitude more data-whether to accelerate drug development or power breakthrough biology foundation models. This is a bold mission aimed at transforming scientific discovery, and we're assembling a team of ambitious, high-ownership individuals to make it happen. The Team Mission-driven engineers and operators with backgrounds from top technology and engineering organizations Highly collaborative, fast-moving, and intellectually curious Opinionated, direct, and thoughtful when debating technical trade-offs We value trust, empathy, and resolving disagreements quickly Outside of work, the team enjoys bonding through activities like skiing, go-karting, and shared interests beyond science The Role As an Engagement Manager, you will own the customer relationship end-to-end-from pre-sale through deployment, expansion, and long-term success. You will operate at the intersection of science, technology, and business, embedding deeply with customer teams to ensure successful adoption and measurable impact. Key Responsibilities Own customer engagements from pre-sale through post-sale deployment and expansion Embed with customer teams to understand scientific workflows, pain points, and requirements Translate business and scientific objectives into clear deployment roadmaps, milestones, and success metrics Move fluidly between high-level strategy and execution-level detail Anticipate risks, forecast roadblocks, and drive alignment across internal teams Set the pace and operate with extreme ownership to ensure on-time delivery Design, track, and optimize customer success metrics to build strong business cases Build trusted relationships with executive sponsors and act as a strategic thought partner Develop scalable customer engagement playbooks and feed insights back into product development What We're Looking For Technical background in Bioengineering, Biological Engineering, Chemical Engineering, Computational Biology, Biological Sciences, or a related field 3+ years in a customer-facing role (management or strategy consulting, biotech/pharma BD, technical deployments, or similar) 3+ years of hands-on experience working in a biological research lab (academia or industry) Strong understanding of scientific wet-lab workflows Passion for life sciences and a demonstrated ability to learn quickly Proven success leading complex, high-stakes customer engagements Experience working cross-functionally with Engineering, Product, and Sales Strong executive presence and relationship-building skills Ability to translate complex technical concepts into clear business value Comfortable operating in ambiguous, fast-moving environments with minimal structure Low-ego, high-agency, team-first mindset with a bias for action Bonus Points Experience at early-stage, high-growth startups Experience working closely with robotics, hardware, or software engineering teams Location & Travel 100% onsite in San Francisco Relocation support available Travel required (approximately 25-50%) What We Offer Opportunity to transform how scientific research is done Fast-paced, creative, and collaborative environment Competitive compensation with significant equity 401(k) Medical and dental insurance Unlimited PTO Weekday dinners

About the Role We're looking for our first Customer Success Manager at FurtherAI. In this role, you'll onboard and support customers, ensuring they succeed with our AI Teammates and helping to grow accounts over time. You'll collaborate closely with our founders and engineers to turn customer feedback into product improvements and to establish scalable processes from the ground up. Why Join FurtherAI? High Impact: Act as the voice of the customer across product and go-to-market teams. Real Ownership: Build playbooks, enhance onboarding, and lead our retention strategy. Mission-Driven: Help reinvent commercial insurance with reliable, intelligent AI workflows. Early Team: Be part of a tight-knit, high-performing group shaping the future of insurance work. Responsibilities Own customer onboarding, training, and early success milestones. Manage a portfolio of accounts, driving satisfaction, retention, and upsell opportunities. Conduct QBRs and regular check-ins to identify needs and proactively address churn risks. Translate customer feedback into enhancements for our products and models. Work with engineering and founders to expedite and resolve technical issues. Develop and refine internal CS processes, playbooks, and reporting systems. Contribute to documentation, FAQs, and knowledge base to support scaling efforts. You Might Be a Fit If You Have 4+ years in Customer Success or Account Management, ideally in B2B SaaS with $50-100K ACV customers. Have led customer onboarding and expansion efforts and are comfortable owning renewal/upsell targets. Are process-driven, customer-obsessed, and execute with discipline. Thrive in ambiguity and love building from the ground up. Have experience working closely with product or technical teams. Bonus: Have worked in regulated industries such as insurance, finance, or healthcare. #J-18808-Ljbffr

A high-growth technology firm in San Francisco is seeking a technical leader to spearhead the development of its flagship automation suite. This role involves leading a software engineering team, collaborating with Fortune 500 clients, and leveraging advanced skills in Python and TypeScript. Ideal candidates have at least 5 years of software engineering experience and a passion for solving complex system challenges. Competitive salary, equity, and comprehensive benefits with a flexible work-life balance are offered. #J-18808-Ljbffr

Lightship is the first American all-electric recreational vehicle manufacturer currently developing an aerodynamic, battery-powered trailer for the electric age. As the macro transition to an all-electric transportation ecosystem accelerates, Lightship is bringing the increased convenience and superior performance that electrification offers to a pastime enjoyed by over 11 million American families. Honoring Diverse Perspectives Lightship is committed to hiring and developing top talent from diverse backgrounds. We believe representing and supporting diverse groups is key to the success of our team members, customers, shareholders and the achievement of our mission and vision. We operate in a collaborative environment with a flat organizational structure and expect a high degree of integrity, autonomy and creativity from all members of the team. About the Role As Manager of Power Systems Design Engineering you will serve as people manager and hands on technical lead for multiple power systems sub-systems and 1-3 design engineers. You and your team will be responsible for developing, prototyping, and initial testing of the solar array, custom power systems junction boxes, lighting, OTS devices, propulsion systems and thermal systems hardware. Responsibilities Engineering development and requirements generation: Work with the Product and Design teams to develop high level product requirements, and create lower level engineering requirements for your sub-systems by working with the various engineering teams (systems, controls/software, vehicle engineering) Review regulatory requirements and ensure all components are designed to meet them Work with the supply chain and finance teams to ensure all subsystems are meeting cost targets Perform Design Failure Modes & Effects Analysis (DFMEA) to highlight reliability and safety issues. Use the outputs of this process to create design fixes and drive test plans Create timelines and schedules for all subsystem development and work with the program team to ensure these are meeting high level milestones and development goals Create detailed CAD and drawings of all custom components. Work with the CAD/PLM team to ensure all packaging issues are resolved and all parts are released Select off the shelf components that meet all functional, durability, cost and quality needs Create tolerance stack analyses and apply appropriate GD&T controls to 3D geometries Hold design reviews with the cross functional team to ensure all considerations are taken into account Host core team meetings to push forward work and collaborate with the cross-functional teams Work with supply chain to select appropriate suppliers, and work with suppliers to ensure components can be manufactured by performing detailed design for manufacturing (DFM) analysis Testing and analysis: Create design validation plans (DVPs) by working with the test engineering team Perform all necessary analysis (thermal, structural, etc) to reduce risk of design failures and ensure we meet performance targets Build functional prototypes of subsystems to ensure early de-risking before full vehicle builds Perform engineering validation (EV) testing of subsystems to characterize performance and safety Work with the test engineering team to troubleshoot issues from highly accelerated life testing (HALT) and vehicle level test failures Build, production, and aftersales support: Create work instructions by working with the production operations teams and performing design for assembly (DFA) analysis Perform first article inspections of components from suppliers and work with in house quality engineering to triage quality issues Support prototype and production builds in Broomfield, CO factory (10-15% of time, depending on the phase of development) Support field service engineering of customer vehicles and marketing vehicles Team management and leadership: Be the technical lead for electrical hardware engineering design on the Power Systems Engineering team Manage PSE design engineers, and work with program management and other engineering managers to ensure team members are meeting all deliverables Hold regular 1:1s and coach direct reports to build up their technical skills and organizational skills Minimum Qualifications 7+ years design engineering experience, 1+ years of people management experience Expertise with a majority of the following: CAD/PLM/PDM systems Creating detailed 3D CAD and drawings for electrical hardware components (cast/injection molded housings, busbars, wire harnesses, insulators, switches etc). Selecting appropriate materials for electrical hardware, including plastics, metals, polymers and ceramics Creating design validation plans for electrical hardware High voltage power distribution systems DFM/DFA analysis Bolted joint design and analysis Rapid iteration cycles Supporting programs in all stages of the product life cycle, from early concepting to supporting production and field service Comfortable working in a dynamic environment with shifting priorities and needs Able to adapt quickly to change and approach challenges with flexibility and creativity Solutions-oriented, with a focus on progress and impact over perfection Willingness to operate effectively at both strategic and hands-on levels (contributing as an individual contributor and leading as a manager) Preferred Qualifications Experience with solar arrays Experience designing wire harnesses (high voltage and low voltage) Experience with CATIA (3DX) Experience with performing thermal analyses (mixed convective/conductive/radiation HT) Experience with structural analysis (basic stress/strain and modal analysis) Experience with designing for automotive environments Experience performing DFMEAs on electric vehicle power systems/propulsion systems Experience with systems engineering and software based vehicle architectures Equity Lightship compensation consists of the yearly salary above plus equity, which gives you a stake in the company. Salary $165,000 - $185,000 a year Onsite/Hybrid Work Hybrid roles at Lightship require onsite work from our offices Monday, Wednesday, and Thursday. Tuesdays and Fridays are optional work from home days, when your work will be executed more successfully from home. Speak to the hiring manager to learn more. Employee Benefits & Philosophy - Applies to Full Time Employees only - Healthcare, Dental, Vision - 401k - Flexible Paid Time Off - that we actually want you to use! - 8 Company Holidays + the company observes a period of scheduled downtime during the end of the year for a week, allowing all employees to enjoy a break - 12 weeks paid parental leave - $2,000 per year towards an RV trip of your own &/or professional development opportunities - we call this a LightTrip Lightship offers all of its full time employees and their dependents full benefits including health, dental and vision insurance and covers 100% of the insurance premium. We are on a mission to create a more healthful all-electric experience for a pastime that millions of families enjoy and believe strongly that our team should not have to worry about quality healthcare for themselves or their loved ones along the way. #J-18808-Ljbffr

Engagement Manager About the Role We are seeking our first Engagement Manager at FurtherAI. This is a high-impact role based full-time, in-person in San Francisco. You will onboard and support customers, ensure they succeed with our AI Teammates, and maintain and grow a book of business. You'll work closely with founders and engineers to turn customer feedback into product improvements and establish scalable processes from the ground up. This position involves hands‑on work, including direct customer communication and day‑to‑day operations. Why Join FurtherAI? High Impact: Act as the voice of the customer across product and go‑to‑market teams. Real Ownership: Build playbooks, enhance onboarding, and lead our retention strategy. Mission-Driven: Help reinvent commercial insurance with reliable, intelligent AI workflows. Early Team: Join a tight‑knit, high‑performing group shaping the future of insurance work. Core Requirements (Non‑Negotiables) Willing and able to work 5 days per week in‑person in San Francisco Comfortable with long hours, working in a fast‑paced environment Demonstrated hunger and growth mindset Insurance industry background required Ideal Qualifications Experience in customer implementation Engineering background or a strong understanding of technology (especially valuable if paired with implementation experience) Ability to successfully manage and grow a portfolio of customer accounts Strong project management skills; capable of driving and coordinating complex customer engagements Responsibilities Own customer onboarding, training, and achievement of early success milestones Manage a portfolio of customer accounts to drive satisfaction, retention, and upsell opportunities Conduct QBRs and regular check‑ins to identify needs and proactively address churn risks Translate customer feedback into product enhancements Escalate and resolve technical issues in close partnership with engineering and founders Develop and refine internal CS processes, playbooks, and reporting systems Lead hands‑on daily customer communications and operational responsibilities Contribute to documentation, FAQs, and the knowledge base to support scaling efforts If you have a strong insurance background, thrive in high‑ownership environments, and want to shape the future of insurance with AI, we want to hear from you. Apply now to join our team in San Francisco and drive transformation in the industry. #J-18808-Ljbffr