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The differences between resident care assistants and patient services assistants can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-3 months to become both a resident care assistant and a patient services assistant. Additionally, a patient services assistant has an average salary of $33,879, which is higher than the $30,930 average annual salary of a resident care assistant.
The top three skills for a resident care assistant include resident care, customer service and patients. The most important skills for a patient services assistant are patients, customer service, and patient care.
| Resident Care Assistant | Patient Services Assistant | |
| Yearly salary | $30,930 | $33,879 |
| Hourly rate | $14.87 | $16.29 |
| Growth rate | 9% | 9% |
| Number of jobs | 199,892 | 273,881 |
| Job satisfaction | - | - |
| Most common degree | High School Diploma, 28% | Bachelor's Degree, 26% |
| Average age | 42 | 42 |
| Years of experience | 3 | 3 |
Resident care assistants work with a group to care for residents with Alzheimer's disease, administer treatments, and chart their conditions. They manage intermediate care patients with EKG monitoring and epidural infusions. They assist residents with various forms of dementia to live while providing for their well-being. The assistants may also facilitate activities and games to engage residents with dementia. They assist residents in the dementia care unit with including dressing, showers, and bed baths. This position may require traits like integrity, compassion, and physical stamina.
A patient services assistant is responsible for handling initial patients' assessments by scheduling appointments. They also are responsible for processing patients' referrals to the appropriate medical professional and admission payments, validating health insurance details, recording patient's information on the database, and assessing medical history and related health information. A patient services assistant also responds to the patients' inquiries and concerns, provides health services recommendations, and processes medical procedures. A patient services assistant must have excellent communication and time-management skills and the ability to perform administrative and clerical tasks as needed.
Resident care assistants and patient services assistants have different pay scales, as shown below.
| Resident Care Assistant | Patient Services Assistant | |
| Average salary | $30,930 | $33,879 |
| Salary range | Between $24,000 And $39,000 | Between $24,000 And $46,000 |
| Highest paying City | Chelsea, MA | San Mateo, CA |
| Highest paying state | Washington | California |
| Best paying company | Brigham and Women's Hospital | Adobe |
| Best paying industry | Government | Government |
There are a few differences between a resident care assistant and a patient services assistant in terms of educational background:
| Resident Care Assistant | Patient Services Assistant | |
| Most common degree | High School Diploma, 28% | Bachelor's Degree, 26% |
| Most common major | Nursing | Nursing |
| Most common college | - | - |
Here are the differences between resident care assistants' and patient services assistants' demographics:
| Resident Care Assistant | Patient Services Assistant | |
| Average age | 42 | 42 |
| Gender ratio | Male, 12.4% Female, 87.6% | Male, 18.2% Female, 81.8% |
| Race ratio | Black or African American, 8.5% Unknown, 4.8% Hispanic or Latino, 12.8% Asian, 6.6% White, 66.5% American Indian and Alaska Native, 0.9% | Black or African American, 10.4% Unknown, 4.9% Hispanic or Latino, 17.9% Asian, 7.1% White, 58.8% American Indian and Alaska Native, 0.9% |
| LGBT Percentage | 7% | 7% |