Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
Technical support assistant salary
Average technical support assistant salary
$44,005
Understanding the Technical Support Assistant Salary
As of October 2025, a Technical Support Assistant earns an average salary of $44,005 per year or approximately $21 per hour. Salary can vary based on location, experience, and industry. For instance, those in tech-heavy metropolitan areas may see higher wages due to demand. Key industries include software development, networking, and telecommunications, which frequently offer competitive pay.
Salary Insights by State
In states like California and New York, salaries for technical support assistants can exceed the national average, reflecting the high cost of living and greater demand for tech support professionals. On the other hand, states with a lower cost of living may offer salaries closer to or slightly below the national average.
Advancing Your Career
Technical support assistants can enhance their earning potential through certifications and advanced training in specific technologies. Gaining experience in customer service and technical troubleshooting is equally beneficial for career growth. As technology continues to evolve, the need for skilled technical support assistants will remain strong, presenting numerous opportunities for those looking to enter this field.
Let Zippia find your next technical support assistant job
Let Zippia find your next technical support assistant job
Where can a Technical Support Assistant earn more?
Technical support assistant salary estimates from across the web
Average technical support assistant salary by state
The average technical support assistant salary in New York, Pennsylvania, and New Jersey are the highest in the U.S. The lowest average technical support assistant salary states are Montana, Oklahoma, and Arkansas.
- State view
- County view
Highest paying states for technical support assistants
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | New York | $56,383 | $27.11 |
| 2 | Pennsylvania | $55,981 | $26.91 |
| 3 | Delaware | $53,446 | $25.70 |
| 4 | Nevada | $47,024 | $22.61 |
| 5 | New Mexico | $46,542 | $22.38 |
| 6 | Connecticut | $54,113 | $26.02 |
| 7 | North Dakota | $45,784 | $22.01 |
| 8 | Rhode Island | $50,858 | $24.45 |
| 9 | Illinois | $45,212 | $21.74 |
| 10 | New Jersey | $54,309 | $26.11 |
| 11 | Ohio | $45,806 | $22.02 |
| 12 | Washington | $46,745 | $22.47 |
| 13 | Massachusetts | $51,670 | $24.84 |
| 14 | California | $47,605 | $22.89 |
| 15 | Vermont | $46,876 | $22.54 |
| 16 | Michigan | $42,182 | $20.28 |
| 17 | North Carolina | $44,050 | $21.18 |
| 18 | Minnesota | $42,369 | $20.37 |
| 19 | New Hampshire | $46,564 | $22.39 |
| 20 | Wisconsin | $44,074 | $21.19 |
| 21 | Nebraska | $41,423 | $19.91 |
| 22 | District of Columbia | $42,617 | $20.49 |
| 23 | Georgia | $41,701 | $20.05 |
| 24 | Maryland | $45,348 | $21.80 |
| 25 | Alaska | $39,582 | $19.03 |
| 26 | Virginia | $42,276 | $20.32 |
| 27 | Missouri | $37,782 | $18.16 |
| 28 | Maine | $39,817 | $19.14 |
| 29 | Indiana | $40,434 | $19.44 |
| 30 | Oregon | $42,730 | $20.54 |
| 31 | Colorado | $38,113 | $18.32 |
| 32 | Texas | $37,383 | $17.97 |
| 33 | West Virginia | $39,181 | $18.84 |
| 34 | South Dakota | $35,020 | $16.84 |
| 35 | Arizona | $39,520 | $19.00 |
| 36 | Kansas | $37,319 | $17.94 |
| 37 | Kentucky | $39,107 | $18.80 |
| 38 | Utah | $36,932 | $17.76 |
| 39 | Louisiana | $35,250 | $16.95 |
| 40 | Hawaii | $39,506 | $18.99 |
| 41 | South Carolina | $34,600 | $16.63 |
| 42 | Wyoming | $36,222 | $17.41 |
| 43 | Tennessee | $36,472 | $17.53 |
| 44 | Arkansas | $32,799 | $15.77 |
| 45 | Oklahoma | $33,607 | $16.16 |
| 46 | Mississippi | $32,336 | $15.55 |
| 47 | Iowa | $35,906 | $17.26 |
| 48 | Idaho | $36,220 | $17.41 |
| 49 | Alabama | $32,075 | $15.42 |
| 50 | Montana | $34,566 | $16.62 |
| 51 | Florida | $31,937 | $15.35 |
Highest paying cities for technical support assistants
The highest-paying cities for technical support assistants are New York, NY, Lancaster, PA, and Hartford, CT.
| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | New York, NY | $56,713 | $27.27 |
| 2 | Lancaster, PA | $55,805 | $26.83 |
| 3 | Hartford, CT | $53,313 | $25.63 |
| 4 | Redwood City, CA | $53,237 | $25.59 |
| 5 | Boston, MA | $51,496 | $24.76 |
| 6 | Bellingham, WA | $46,678 | $22.44 |
| 7 | Chicago, IL | $45,607 | $21.93 |
| 8 | College Park, MD | $44,951 | $21.61 |
| 9 | Athens, OH | $44,728 | $21.50 |
| 10 | Arlington, VA | $44,705 | $21.49 |
| 11 | Concord, NC | $43,076 | $20.71 |
| 12 | Washington, DC | $42,629 | $20.49 |
| 13 | Portland, OR | $42,506 | $20.44 |
| 14 | Royal Oak, MI | $42,399 | $20.38 |
| 15 | Atlanta, GA | $41,713 | $20.05 |
| 16 | Prescott, AZ | $40,267 | $19.36 |
| 17 | Denver, CO | $38,135 | $18.33 |
| 18 | Austin, TX | $37,590 | $18.07 |
| 19 | Missoula, MT | $35,188 | $16.92 |
| 20 | Council Bluffs, IA | $34,577 | $16.62 |
Technical support assistant salary details
A technical support assistant's salary ranges from $30,000 a year at the 10th percentile to $64,000 at the 90th percentile.
What is a technical support assistant's salary?
| Percentile | Annual salary | Monthly salary | Hourly rate |
|---|---|---|---|
| 90th Percentile | $64,000 | $5,333 | $31 |
| 75th Percentile | $53,000 | $4,417 | $25 |
| Average | $44,005 | $3,667 | $21 |
| 25th Percentile | $36,000 | $3,000 | $17 |
| 10th Percentile | $30,000 | $2,500 | $14 |
Highest paying technical support assistant jobs
The highest paying types of technical support assistants are technical specialist, technical support engineer, and software support technician.
| Job title | Annual salary | Monthly salary | Hourly rate | Job openings |
|---|---|---|---|---|
| Systems Support | $64,031 | $5,336 | $30.78 | 156,028 |
| Software Support Technician | $79,670 | $6,639 | $38.30 | 117,059 |
| Customer Support Technician | $36,361 | $3,030 | $17.48 | 117,102 |
| Computer Support Technician | $41,852 | $3,488 | $20.12 | 121,180 |
| Desktop Support Technician | $41,792 | $3,483 | $20.09 | 108,944 |
| Information Technology/Support Technician | $45,591 | $3,799 | $21.92 | 161,748 |
Top companies hiring technical support assistants now:
Which companies pay technical support assistants the most?
Technical support assistant salaries at Autodesk and Navistar are the highest-paying according to our most recent salary estimates. In addition, the average technical support assistant salary at companies like Escalon and East-West Center are highly competitive.
| Rank | Company | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Autodesk | $77,973 | $37.49 |
| 2 | Navistar | $72,939 | $35.07 |
| 3 | Escalon | $71,547 | $34.40 |
| 4 | East-West Center | $65,597 | $31.54 |
| 5 | GPAC | $62,659 | $30.12 |
| 6 | Humana | $62,287 | $29.95 |
| 7 | Beth Israel Deaconess Medical Center | $57,965 | $27.87 |
| 8 | CVS Health | $56,961 | $27.39 |
| 9 | Gilbane Building Company | $56,171 | $27.01 |
| 10 | TriMet | $53,556 | $25.75 |
| 11 | DEXIS | $53,473 | $25.71 |
| 12 | Department of Homeland Security | $53,313 | $25.63 |
| 13 | ManTech | $52,715 | $25.34 |
| 14 | ATEME | $51,718 | $24.86 |
| 15 | YES Prep Public Schools | $50,839 | $24.44 |
| 16 | New York State Restaurant Association | $49,709 | $23.90 |
| 17 | The City University of New York | $48,328 | $23.23 |
| 18 | Alpha Omega Publications Inc | $47,942 | $23.05 |
| 19 | Arc-Com | $47,915 | $23.04 |
| 20 | Foley Carrier Services | $46,793 | $22.50 |
Wage gap by gender, race and education
Technical Support Assistant salary by industry
The average technical support assistant salary varies across industries:
- The average technical support assistant salary in the technology industry is $53,106, the highest of any industry.
- The average technical support assistant salary in the finance industry is $52,365.
- Technical support assistants in the hospitality industry earn an average salary of $39,500, the lowest of any industry.
Highest paying industries for technical support assistants
| Rank | Industry | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Technology | $53,106 | $25.53 |
| 2 | Telecommunication | $52,365 | $25.18 |
| 3 | Finance | $51,774 | $24.89 |
| 4 | Education | $44,192 | $21.25 |
| 5 | Health Care | $43,691 | $21.01 |
| 6 | Professional | $41,133 | $19.78 |
| 7 | Hospitality | $39,500 | $18.99 |
High paying technical support assistant jobs
Technical support assistant salary trends
The average technical support assistant salary has risen by $6,724 over the last ten years. In 2014, the average technical support assistant earned $37,281 annually, but today, they earn $44,005 a year. That works out to a 9% change in pay for technical support assistants over the last decade.
Compare technical support assistant salaries for cities or states with the national average over time.
Average technical support assistant salary over time
Compare technical support assistant salaries for individual cities or states with the national average.
Technical support assistant salary by year
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2025 | $44,000 | $21.16 | +3.3% |
| 2024 | $42,600 | $20.46 | +2.3% |
| 2023 | $41,600 | $20.00 | +1.5% |
| 2022 | $41,000 | $19.69 | +1.6% |
| 2021 | $40,300 | $19.37 | +1.6% |
Recently added technical support assistant salaries
| Company | Job | Location | Date added | Salary |
|---|---|---|---|---|
| Goodwill Industries Group | Educational Technology Support Assistant-Excel Center Elkhart | Elkhart, IN | 06/26/2025 | $33,392 |
| Massbay Community College | Technical Support Assistant | Wellesley, MA | 06/25/2025 | $52,175 |
| Northshore University Healthsystem | Observation Assistant/Staff Support Tech-Resource Team-Days | Arlington Heights, IL | 06/15/2025 | $35,479 |
| Yavapai College | SE, Technology Support Services Assistant, Field Technician, St.9853 | Prescott, AZ | 06/04/2025 | $33,392 |
| Citigroup Inc. | OPS Support Assistant 4 Spanish Bi-Lingual (Hybrid) | San Antonio, TX | 06/03/2025 | $41,600 |
| Anne Arundel Community College | Technical Support Assistant (Temporary) | Arnold, MD | 06/03/2025 | $33,392 |
| Central New Mexico Community College | Academic Technical Assistant-Nursing & Patient Support | Albuquerque, NM | 05/23/2025 | $32,891 |
| University of North Carolina at Pembroke | Performing Arts Technical Support Assistants) | Pembroke, NC | 05/22/2025 | $31,305 |
| Wilmington University | Technology Support Assistant | New Castle, DE | 05/16/2025 | $31,305 |
| Brains Workgroup | Technology Support Assistant Japanese | New York, NY | 05/10/2025 | $93,915 |
Technical support assistant salary FAQs
Search for technical support assistant jobs