Antifreeze Sales & Service Rep - AFSR
Sales associate and customer service job in Saint Paul, MN
Crystal Clean (CC) is one of the nation's leading privately held companies in the environmental waste services industry. We are seeking highly motivated individuals with a strong work ethic to join our rapidly growing company. Crystal Clean offers competitive compensation, excellent benefits, and opportunities for advancement.
Purpose:
The Antifreeze Sales and Service Rep (AFSR) will be responsible for applying sales strategies in an effort to grow CC's antifreeze business at new and existing customer sites. The AFSR will also be responsible for performing HCC services at customer facilities. Service responsibilities will include, but are not limited to: handling of pump hoses, pumping of antifreeze containers, and operating a Commercial Motor Vehicle on a daily basis. This position may also require the picking up of waste drums of varying sizes and weights using CC-approved material handling equipment.
Specific Duties:
Responsible for engaging in and promoting safe work behaviors in a manner that is consistent with all CC safety guidelines
Responsible for customer service and new business development in a certain geographic area as assigned by the Company
Aligns work orders to minimize mileage and travel time
Inspects vehicle and equipment for safe operation
Services existing customers by delivering varying types of new antifreeze, recycled, collecting used antifreeze, and related tasks
Pursues additional services with existing accounts
Assesses potential customer needs, presents CC products and services to customers, and develops new customers
Develops sales leads for Data-Marketing
Complete all required paperwork accurately and neatly
Maintains compliance with all applicable Department of Transportation (DOT) requirements
Achieve sales quotas for total revenue and new customer development
Adhere to all corporate policies and standards including but not limited to environmental, health, & safety (EHS), human resources, facility, equipment, operations and maintenance
Performs other related duties as assigned
Position Qualification Requirements:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily, the following requirements are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Core Competencies and Specific Skills
Strong communication skills and attention to detail
Ability to interact with customers, sales branch employees, and other corporate departments
Ability to operate equipment such as electronic mobile devices, computers, hoses, all truck equipment, etc.
Work Experience:
Route sales experience highly preferred
Education, Certificates, Licenses, or Designations:
High School diploma or equivalent required
Must have or be qualified to obtain and maintain a Class B Commercial Driver's License (CDL) and Med Card with Airbrake and HAZMAT
Motor vehicle record (MVR) that meets or exceeds CC's published standards including, but not limited to the following;
Seat belt and cell phone violations
Excessive speeding
DUI, suspension and/or multiple vehicle collisions
Personal Protective Equipment:
Ability to wear personal protective equipment, which may include a respirator, steel toe boots, gloves, uniform, safety glasses, reflective vest, and hard hats
Physical Requirements:
Frequent lifting of standard hose from the ground to the tank weighing up to 40lbs.
Occasionally climbing company approved step stool to access Anti-Freeze containers
Occasionally pulling/dragging hoses out of truck up to 100ft at a time (10-40lbs)
Pushing/pulling hand trucks or jacks to move product in and out of trucks
Administrative duties as assigned
All applicants must pass the pre-employment physical including drug & alcohol screening
Work Environment:
While performing essential duties of this position an individual regularly works in a variety of environments, and is required to see, talk, hear, reach, stand, walk, drive frequently, and comfortably use electronic devices and other office equipment. Essential duties require bending, squatting, climbing, lifting and twisting frequently. Noise level in the workplace can vary based upon the work environment. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties.
Crystal Clean LLC is an Equal Opportunity Employer. Crystal Clean expressly values diversity, equity, and inclusion, and encourages the applications of individuals from diverse backgrounds, so that Crystal Clean reflects the communities and customers that we serve.
Average Annual Earnings : $55,000-$75,000
The compensation for this role is comprised of a weekly base salary plus uncapped commission. Actual total earnings will vary based on performance and location and may fall outside of the range shown.
Join Crystal Clean as an Antifreeze Sales & Service Representative!
Are you a motivated, customer-focused individual looking to make a splash in a growing industry? Crystal Clean (CC) is calling on energetic professionals to join our dynamic team as an Antifreeze Sales & Service Representative (AFSR). With us, you'll not only get to work with a leader in environmental services but also enjoy a rewarding career with competitive pay, comprehensive benefits, and plenty of room for growth. Plus, we offer complete training to set you up for success!
Why Choose CC?
At Crystal Clean, we're more than just an environmental services company-we're a team dedicated to innovation, sustainability, and excellence. As a publicly traded leader in our field, we provide an environment where your skills and ambition can truly shine.
What You'll Do:
Drive Sales Growth: Use your sales skills to boost our antifreeze business with both new and existing customers.
Deliver Exceptional Service: Handle antifreeze containers, operate commercial vehicles, and manage waste drums using top-notch equipment.
Promote Safety: Follow all safety guidelines, conduct vehicle inspections, and align work orders to maximize efficiency.
Build Relationships: Develop strong customer connections, pursue additional services, and generate new business leads.
Achieve Goals: Meet sales targets and contribute to revenue growth while maintaining compliance with DOT requirements.
What We're Looking For:
Effective Communicator: Strong communication skills with an eye for detail.
Customer-Oriented: Ability to engage with customers, sales teams, and corporate departments effectively.
Tech-Savvy: Comfortable with electronic devices, computers, and truck equipment.
Experienced: Route sales experience is highly preferred, but not required.
Certified: High School diploma or equivalent, with or the ability to obtain a Class B CDL, Med Card, Airbrake, and HAZMAT certifications.
Physical Requirements:
Lift hoses weighing up to 40lbs and occasionally climb to access containers.
Pull hoses up to 100ft, push/pull hand trucks or jacks, and handle other physical tasks.
Must pass a pre-employment physical and drug screening.
Work Environment:
Work in varied environments with a range of noise levels.
Frequent physical activity, including bending, lifting, and climbing.
Why You'll Love Working with Us:
Competitive Salary: Attractive pay with performance incentives.
Excellent Benefits: Comprehensive health, dental, vision, and more.
Career Advancement: Opportunities for growth and professional development.
Inclusive Culture: We value diversity and encourage individuals from all backgrounds to apply.
Ready to Make a Difference?
If you're ready to jumpstart your career and be part of a team that's shaping the future of environmental services, apply now to become an Antifreeze Sales & Service Representative at Crystal Clean. Let's work
Medical Customer Service
Sales associate and customer service job in Maple Grove, MN
By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.
Job Description
Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers.
About the role:
Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations.
How you will contribute:
· You will answer phones, and greet and focus on our donors, while ensuring the safety of donors and our team.
· You will screen new and repeat donors and take and record donor vital signs and finger stick results.
· You will use our Donor Information System, prepare donor charts, maintain accurate records, and coordinate donor compensation.
· You will help identify operational opportunities for continuous improvement and initiate changes to center processes using company approved procedures.
· You will be there for our donors, which includes working a variety of shifts, Saturdays and Sundays, and holidays.
What you bring to Takeda:
· High school diploma or equivalent
· Ability to walk and/or stand for the entire work shift
· Will work evenings, weekends, and holidays
· Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees
· Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs.
· Fine motor coordination, depth perception, and ability to hear equipment from a distance
· Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear
· 1 or more years minimum experience working in a customer or patient facing role is helpful
What Takeda can offer you:
Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment.
More about us:
At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.
Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world.
BioLife Compensation and Benefits Summary
We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.
For Location:
USA - MN - Maple Grove
U.S. Starting Hourly Wage:
$18.00
The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location.
U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.
EEO Statement
Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.
LocationsUSA - MN - Maple GroveWorker TypeEmployeeWorker Sub-TypeRegularTime TypePart time
Job Exempt
No
Auto-ApplyTeam Member Relations Specialist
Sales associate and customer service job in Castle Rock, MN
. Pay Rate: $25.00 an hour SUMMARY: To create positive team member relations through the administration of policy and procedures as well as the organization of team member events. Responsible for a high level of guest service as described in your departments guest service standards.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Assist with planning, organizing and implementing team member events such as picnics, holiday parties, feasts, giveaways, etc. and track results ensuring budgetary guidelines are followed
Monitor, coordinate and deliver team member recognition programs such as luncheons / annual banquet, Way Program and service awards
Update and monitor team member communications such as bulletin boards, electronic systems, newsletter, Gaming License information, etc.
Assist with processing unemployment claims
Process, mediate and document work-related issues (including harassment complaints and investigations) and follow up accordingly
Process team members' attendance and performance related counseling's and administer attendance tracking in the HRMS
Assist staffing with rehire status issues and internal team member transfers
Be a resource for team members and management
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required:
High School Diploma/GED or equivalent experience
2 years Human Resources experience with an emphasis on employee services
Experience processing unemployment insurance and handling counselings
Skills
Required:
Accurate and detail-oriented
Strong organizational skills
Strong computer skills Microsoft Office (Word, Excel and Outlook) and Windows
Excellent written, verbal and interpersonal communication skills
Excellent problem-solving skills
Abilities
Required:
Ability to work fast and efficiently
Ability to follow established dress code policies and practice good personal hygiene
Ability to interact with guests, coworkers and management in a professional and courteous manner creating a positive work environment
Ability to manage projects in a timely and efficient manner while maintaining a budget
Ability to adapt quickly to changing priorities
REQUIRED TRAINING
Treasure Island guest service training
Human Resources Management System training
Team Member Electronic Communications System training
Any position-related training as determined by department manager
PHYSICAL DEMANDS
Must be able to walk and / or stand and sit for long periods throughout the day
Must have a good sense of balance, and be able to bend and kneel and stoop
Must be able to push, pull and grasp objects routinely
Must have the ability to independently lift 25+ pounds occasionally
Must be able to perform repetitive hand and wrist motions
Must have good eye hand coordination
WORKING ENVIRONMENT
Work is performed primarily in administration building but may include going onto the gaming floor, which includes flashing lights, frequent loud noises and cigarette smoke, and outdoors for team member events
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Extensive computer use
Occasionally overtime may be required
Occasionally must deal with angry or hostile individuals
Adult Residential Support Professional - Full Time 1st Shift
Sales associate and customer service job in Somerset, WI
Lutheran Social S
vices of Wisconsin and Upper Michigan is seeking an Adult Residential Support Professionals to join our Exodus House Team!
Exodus House provides transitional residential services to adult males referred by the Department of Corrections. This is a 12 bed facility for young adult men with an average stay of 90-120 days. Lutheran Social Services (LSS) - Exodus House is located in Hudson, Wisconsin.
With support from our counselors and supervisor, our Adult Residential Support Professionals perform work involving the care, services, and treatment of clients seeking services in Addictions and Restorative Justice (ARJ) facilities (Substance Use Disorder and/or criminogenic risk/needs/responsivity factors).
This is a continuous posting in anticipation of future full-time (40 hours/week), benefit eligible opportunities on 1st shift.
Essential Duties and responsibilities:
This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.
Supports, interacts with, and monitors residents within established policies and procedures, providing positive role modeling
Records observations relating to actions and behavior of residents and maintains records and reports as required
Performs general housekeeping and cleaning duties as needed
May organize and distribute clothing, bedding and other supplies
Provides medication monitoring or medication administration as outlined in specific program policies
Provides information concerning status of clients to external partners within established guidelines. Is mindful of confidentiality requirements specific to the program
Identifies emergencies or crisis situations and responds appropriately
Maintains awareness of clinical treatment plan and supports residents in achieving goals
Ability to work independently and problem solve efficiently
Attends staff meetings and participates in training activities as required
Maintains confidential client information and record
May assist with meal preparation and other life skills for residents
May assist with grocery shopping for the facility
May transport residents to meetings, services, appointments and other activities
May be responsible for collecting urine specimens for urinalysis and administering breathalyzer tests
May provide educational group activities for clients within program specified parameters.
May administer basic first aid as needed
Other duties as required
PERKS:
Public Service Loan Forgiveness (PSLF)
By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program.
Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan.
Medical/Dental/Vision Insurance
Flex Spending for Dependent & Health Care
Mileage reimbursement
Paid Time Off
10 Paid Holidays
Ability to Contribute to 403B
LSS makes annual raises a priority for employees
Employee Assistance Program
Service Awards and Recognition
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Upon offer, candidates must successfully complete the necessary background, caregiver, medical and any other checks required, according to program requirements
.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE:
A High School Diploma or GED Equivalency is required for the position. Related experience or credits toward a bachelor's degree from an accredited college in social work, human services, psychology or similar major may be required based on contract requirements. Previous work experience providing similar services is preferred.
Possess standard reading, writing, math skills, problem solving capability, and the ability to accept/follow through with direction and both recognize and adhere to professional boundaries. The ability to provide services and function as a team member with patience, self-control and flexibility is essential.
CERTIFICATES, LICENSES, REGISTRATIONS:
Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements.
Completed training regarding DHS 83 (Fire Safety/First Aid and Procedures to Alleviate Choke, Standard Precautions, and Medication Administration) is preferred but may be obtained after hire (required after hire).
LANGUAGE SKILLS:
Ability to communicate both in verbal and written format, effectively and efficiently in job.
COMPUTER SKILLS/TECHNOLOGY:
Working knowledge of computers to allow employee to access computer systems and applications to complete timecards, read and respond to email, access and use the LSS HRIS system, utilize LSS EHR systems, and complete required on-line training.
PHYSICAL DEMANDS/WORK ENVIRONMENT:
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to frequently do the following: stand, bend/stoop, crouch, kneel, use stairs, and walk.
The incumbent of this position works in a community based residential environment. The incumbent will also be exposed to outdoor conditions when monitoring outdoor activities with residents, assisting with shoveling snow in the winter on sidewalks to assure safety, and potentially assisting with yard care spring-fall.
The noise level in the work environment is usually moderate.
TRAVEL: Ability to travel on day trips as required up to 25-50%, depending on specific role.
LSS is an Equal Opportunity Employer (EOE).
Seasonal Sales Associate
Sales associate and customer service job in Minneapolis, MN
Our client is looking for Part-Time Sales Associates to work a short-term assignment in Bloomington, MN (Mall of America). Associates will support daily operations by staffing the ticketing and merchandise kiosk, scanning tickets at the exhibit entrance, assisting with merchandise sales in the exhibit gift shop, and offering basic guest support. This position is guest-facing and ideal for individuals with experience in retail, customer service, or visitor services in museum or event environments.
Duration of Assignment: December 1st thru January 30th
Location: Mall of America (onsite)
Required Skills & Experience
· Excellent interpersonal and customer service skills.
· Proficiency in using POS (Point-of-Sale) and/or ticketing systems.
· Ability to communicate clearly and courteously in English.
· Comfort working in a fast-paced, public-facing environment.
· Attention to detail, especially when handling transactions or merchandise.
· Flexibility to assist in multiple areas (ticketing, scanning, gift shop) as needed.
· Ability to follow procedures and respond effectively to guest inquiries.
What You Will Be Doing
· Greet guests and provide a warm, professional first point of contact.
· Staff the kiosk and merchandise area, including ringing up purchases, restocking items, and maintaining a clean and orderly gift shop space.
· Operate Point-of-Sale system and handle transactions and receipts accurately.
· Provide general information about the exhibit and layout (non-theological).
· Direct guests to key areas (restrooms, exhibit entrance/exit, customer service).
· Maintain a professional and calm demeanor during busy periods.
· Monitor surroundings for safety and cleanliness, reporting concerns to the Venue Manager.
Customer Service Representative
Sales associate and customer service job in Maplewood, MN
Russell Tobin's client is hiring a Customer Service Representative in Maplewood, MN
Employment Type: Contract
Schedule: 7am - 6pm
Pay rate: $21-$23/hr
Responsibilities:
Serve as the primary liaison for customer inquiries, order management, and issue resolution.
Process orders from entry through delivery, ensuring accuracy and timely follow-up.
Provide updates on pricing, product information, inventory, shipping, and order status.
Manage worklists, including raising internal tickets for order, product, or billing concerns.
Communicate professionally via phone and written correspondence with internal teams and customers.
Investigate and resolve non-routine or complex customer complaints using systematic problem-solving.
Identify service gaps, analyze patterns, and contribute to process improvements.
Support team operations through meeting participation, cross-functional collaboration, and occasional training of new staff.
Requirements:
Bachelor's degree required.
Strong independent problem-solving ability and proactive communication skills.
Ability to analyze information from multiple sources and manage a high-volume workload.
Quick learner with strong organizational skills and attention to detail.
Excellent written/verbal communication, judgment, and ability to manage multiple priorities under deadlines.
Preferred: SAP experience and prior customer service or cross-functional project experience.
Benefits that Russell Tobin offers:
Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.
B2B Customer Service Representative ($50-60K)
Sales associate and customer service job in Eden Prairie, MN
The B2B Customer Service Representative is responsible for answering incoming customer calls to process orders, address inquiries, connect customers with technicians for troubleshooting, document all issues, and provide necessary information.
**This company offers a wonderful work culture and great benefits including up to an 8% 401K contribution! **
Key Responsibilities:
Customer Interaction: Handle diverse incoming calls from employees and customers related to parts, service, and scheduling.
Customer Service: Deliver exceptional customer service and solutions promptly, consistently exceeding customer expectations.
Product Knowledge: Maintain a thorough understanding of end-to-end processes and product knowledge.
Training: Participate in ongoing training and briefings to stay updated on changes in products and services.
Information Maintenance: Keep updated on products, services, and promotions to meet business line goals.
Issue Resolution: Retain ownership of customer issues until resolution and escalate when necessary.
Requirements:
ERP Systems: Experience with SAP ERP is preferred; experience with Salesforce (adopted 90 days ago) is preferred.
Detail Orientation: Must be extremely detail-oriented and capable of managing multiple tasks accurately and simultaneously.
Technical Skills: Intermediate proficiency in Microsoft Word, Excel, and Outlook.
Customer Service Experience: Minimum of 2 years of phone customer service experience
Self-Motivation: Demonstrated ability as a self-starter and multi-tasker, capable of thriving in a fast-paced environment.
Communication Skills: Strong verbal, written, and interpersonal communication skills.
Problem-Solving: Excellent listening and problem-solving abilities.
Team Player: Ability to work effectively in a team environment.
Additional Info:
Annual Salary: $50-60K
Schedule: 8:00 am- 5:00 pm M-F
Location: 100% In-Office
Type: Direct Hire
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Walser Toyota Bloomington Service Advisor Team Lead
Sales associate and customer service job in Minneapolis, MN
Service Team Lead - Walser Automotive Group
Join a family-owned automotive leader with over 70 years of excellence. As a Service Team Lead, you'll oversee daily service operations, ensuring smooth workflows, exceptional teamwork, and outstanding customer satisfaction.
Compensation:
$70,000 - $100,000 annual salary: Base salary with incentive opportunities
Opportunities for growth and development
What You'll Do
Lead and support service team operations and workflow
Coordinate internal repair orders and communicate schedules with the Used Vehicle Team
Manage approvals, deliveries, and tracking with the Recon department
Process service invoices and warranty repair orders
Oversee rental operations, vehicle deliveries, and cleanliness standards
Partner with advisors and accounting to close out repair orders each month
Support Express and Main Shop administrative functions
Uphold Walser's Core Values: Do The Right Thing, Lead By Example, Display Positive Energy, Be Open Minded
What You'll Bring
2+ years of automotive dealership or service leadership experience
Strong organizational and communication skills
General automotive knowledge and computer proficiency
Bachelor's degree preferred, not required
Valid driver's license and clean driving record
What's in it for you?
Career Development
Paid Training
Team-First Environment
Recognition Programs
Apply today and lead with purpose at Walser Automotive Group!
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. Walser Automotive Group is an EOE/Veterans/Disabled/LGBTQ+ employer.
Customer Service Account Representative
Sales associate and customer service job in Burnsville, MN
Hercules OEM is a leading provider of hydraulic and sealing solutions for OEMs across multiple industries. We pride ourselves on delivering high-quality products, technical expertise, and exceptional customer service. Our team is committed to innovation, collaboration, and helping our customers succeed.
About the Role
As a Customer Service Account Representative at Hercules OEM, you'll be the trusted partner for our B2B clients delivering exceptional service, technical guidance, and reliable communication. You'll manage your assigned customer base and Book of Business, advocate for their needs, and work cross-functionally to ensure a seamless customer experience.
Key Responsibilities
Promote Hercules products and services to new and existing customers through product and service knowledge.
Serve as a key liaison for clients, providing technical assistance and basic application engineering support, partnering with internal experts when needed.
Take ownership of customer accounts and collaborate with Inside Sales, Regional Sales Managers, and Directors to meet client expectations.
Fulfill standard customer orders, qualify new customers, and maintain strong, long-term business relationships.
Prepare product quotes while adhering to internal processes and business policies.
Engage in team-based problem solving to resolve part issues, workflow challenges, and process improvements.
Develop an understanding of product margins, standard product lines, and operational processes for informed decision-making.
Coordinate cross-functionally with Operations, Sales, Accounting, and Quality to address billing, contract, or product issues quickly.
Communicate professionally with external B2B customers across diverse industries and regions.
Education, Skills, and Requirements
Associate degree or equivalent experience preferred (Bachelor's degree a plus).
1-2 years of customer service experience (internships or related roles count).
Proficiency in Microsoft Excel required.
Experience in a distribution or manufacturing environment is a plus, but not required.
Excellent written and oral communication skills.
Ability to learn quickly and thrive in a fast-paced environment.
Strong team player with a commitment to positive customer experiences
Growth Opportunity
This role offers a clear path for advancement within Hercules OEM. Successful team members often progress into roles such as Inside Sales, Account Management, or Regional Sales Support, gaining exposure to technical sales and leadership opportunities.
Why Join Hercules OEM?
Competitive salary and benefits package.
Collaborative, growth-oriented team environment.
Opportunity to make an impact in a dynamic industry.
Sales Specialist
Sales associate and customer service job in Apple Valley, MN
What you'll do:
This is not a 9-5, sit-behind-a-desk job. Instead, you will develop and execute creative sales and marketing plans designed to drive business to the community. Our sales team is highly collaborative and works together towards a common goal. The role would be working out of our community, Cedar Knolls, located in Apple Valley, MN.
Your job will include:
Selling, processing, and closing homes in accordance with company business plans.
Showing homes and highlighting the features and benefits of the homes and the community. Approximately 85% of your time will be spent showing homes.
Adhering to the company's selling philosophy when serving our customers while utilizing all selling and organizational tools provided to include accompanying them through model homes, undecorated models (which may be at various stages of construction), and/or available homesites.
Providing timely and consistent follow-through with current customers from initial contact to after closing. Records must be maintained of all communication.
Developing an in-depth knowledge of the competitive marketplace, including product, site, local community, sales, advertising, and demographics.
Monitoring and recording daily customer traffic utilizing company-designated tracking tools and sending “Thank You” notes to all potential customers, along with continued follow-up.
Accomplishing required administrative tasks accurately, expertly, and promptly, while handling priorities.
Creating sales agreements, which may include the calculation of sales tax and monthly payment plans, as well as running credit checks.
Attending regular rally meetings to review sales and marketing strategies.
Meeting with residents and buyers to list and sell homes, and keeping a database of available homes for sale.
Collaborating with the Community Manager, Regional Sales Manager, and/or Regional Manager to develop the community sales and marketing plans.
Participating in regional call campaigns and community events.
As part of community outreach, building strong resident relations with ongoing communications and an all-encompassing attitude of courtesy, respect, and customer service to self-generate sales.
Experience & skills you need:
Strong customer service and sales skills with a proven history of success.
Strong interpersonal, written, and verbal communication skills when interacting with potential customers, sales leadership, and the operations team.
Positive attitude, self-motivated, resourceful, professional, and capable of achieving goals.
Ability to work in a fast-paced and team-centered environment.
Ability to work weekends regularly.
Strong math skills and the ability to calculate figures and amounts such as discounts, interest, and commissions.
Ability to problem solve and be detail-oriented.
Understand and follow company company-established policies and procedures.
Enjoy collaborating as a team player with a strong work ethic, accepting constructive feedback, and following directions from managers.
Committed to self-development of sales, marketing, and technological advancements.
Enjoy self-generating sales through outreach and marketing initiatives.
Ability to use the Microsoft Office suite of products, including Outlook and Excel.
You have a valid driver's license and a clean driving record. This is required.
Customer Service Representative
Sales associate and customer service job in Minneapolis, MN
JOB DETAILS:
Job Title: Customer Service Associate ( Order entry)
Contract: 4 months ( extension as per the performance )
Shift: 7:45 AM - 4:15 PM CST
Position Purpose & Summary :
Record & sort incoming USPS mail / inter-office domestic & international mail by department mailstops & locations. Process outbound USPS mail on Pitney Bowes postal equipment. Knowledge of specialty mail requirements. Record, sort, track and deliver inbound freight by department mailstop using the SCLIntra inbound tracking system. Perform daily mail runs as scheduled. Collect outgoing mail. Operates Pitney Bowes mail inserting equipment to process daily invoices and on-demand projects. Assists with fulfillment projects as needed including manual assembly, labeling etc. Look up recipient information on website for mail & packages that are insufficiently addressed. Manage customer inquiries regarding mail & shipping services. Maintain accurate records of employee & retiree lists.
Principal Accountabilities:
Mail Services: Sort, Look Up, deliver and post mail
Delivery Services: Process inbound packages. Pick up & deliver mail. Sort, track & deliver freight
Operate Pitney Bowes mail inserting machine
Manage customer inquiries regarding mail and shipping services.
Any other duties as assigned
Required Qualifications:
• High school diploma or equivalent
• 1-2 years experience in mail & delivery services
• Basic PC knowledge…Microsoft Outlook,Word & Excel
• Ability to lift up to 35 lbs.
• Effective verbal and written communication skills
Preferred Qualifications:
• 1-2 years of dock experience.
• Electic Hand Jack / Forklift experience
Costco Free Sample Representative
Sales associate and customer service job in Savage, MN
We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining Advantage Solutions means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+countries. All the while, being provided the opportunities, support, and enrichment you need to grow your career.
In this position, you'll drive sales by engaging customers and bringing brands to life by providing live events and sampling to consumers where they live and shop.
What we offer:
Competitive wages; $17.50 per hour
Growth opportunities abound - We promote from within
No prior experience is required as we provide training and team support to help you succeed
Additional hours may be available upon request
We offer benefits that can be customized to meet your family's needs, including medical, dental, vision, life insurance, supplemental voluntary plans, wellness programs, and access to discounts through Associate Perks
Now, about you:
Are comfortable interacting with customers and management in a friendly, enthusiastic, and outgoing manner
Are 18 years or older
Available to work 2-3 shifts per week, including weekends
Can lift up to 50 lbs. on a regular basis and stand for up to 6 hours
Perform job duties with a safety-first mentality in a retail environment
Are comfortable preparing, cooking, and cleaning work area and equipment
Have reliable transportation to and from work location
Demonstrate excellent customer service and interpersonal skills with our clients, customers and team members
Are a motivated self-starter with a strong bias for action and results
Work independently, but also possess successful team building skills
Have the ability to perform job duties with a safety-first mentality in a retail environment
If this sounds like you, we can't wait to learn more about you. Apply Now!
Customer Service Representative I
Sales associate and customer service job in Cottage Grove, MN
* Pay Rate: $18.00 an hour with $2.00 an hour additional shift differential on swing and grave shift ESSENTIAL DUTIES AND RESPONSIBILITIES
Answer incoming calls providing detailed information for the property (including amenities, promotions, events, and Passport club information), provide directions to the property and address complaints
Manage reservations for the property including hotel, restaurants, dinner cruises and promotional events being sure to accurately quote rates
Input detailed information into the Property Management System and accurately and efficiently processes advance deposit credit card information
Alert Security to potential problems and emergencies
Determine guest room numbers, extensions, request service follow-up calls and provide reservation confirmation numbers
Assist in promotional events as needed
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Required Knowledge and Certification:
High School Diploma/GED or equivalent experience
Preferred Knowledge and Certification:
1-year call center or reservation agent experience preferably in a hotel or casino environment
Required Skills:
Accurate and detail-oriented
Highly organized and ability to adapt quickly to changing priorities
Strong computer skills Microsoft Office (Word, Excel and Outlook) and Windows
Excellent written, verbal and interpersonal communication skills
Must be able to read and write English
Proven to accurately type 35 wpm
Required Abilities:
Ability to follow established dress code policies and practice good personal hygiene
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to maintain a fast paced work environment
Ability to enthusiastically and professionally sell and / or up-sell property amenities
Ability to speak in a clear, concise and pleasant voice
Ability to answer a multi-line phone system in a professional and courteous manner
Ability to operate phone and computer systems simultaneously
Working knowledge of phone systems and computer applications
PHYSICAL DEMANDS
Must be able to sit for long periods of time with occasional amounts of walking and standing
Must have a good sense of balance, and be able to bend and kneel infrequently
Must be able to reach and twist occasionally
Must be able to push, pull and grasp objects occasionally
Must have the ability to independently lift up to 5 pounds occasionally
Must be able to perform repetitive hand and wrist motions
Must have good eye hand coordination
WORKING ENVIRONMENT
Work is performed primarily in administration building but may require going onto the gaming floor, which includes flashing lights, frequent loud noises and cigarette smoke
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Extensive computer use
Occasionally must deal with angry or hostile individuals
Adult Support Professional
Sales associate and customer service job in Cottage Grove, MN
Adult Residential Support Professional (Part-Time)
📍 Hudson, WI | Exodus House | Lutheran Social Services of WI & Upper MI
Make a difference in the lives of young men transitioning back into the community. Lutheran Social Services (LSS) is seeking dedicated Adult Residential Support Professionals to join our Exodus House Team. Exodus House is a 12‑bed transitional residential facility serving adult males referred by the Department of Corrections, with an average stay of 90-120 days.
This is a part-time role (24 hours/week), scheduled Tuesday-Thursday, 4 PM-10 PM, with opportunities to pick up additional shifts.
What You'll Do
Provide positive role modeling and daily support to residents
Monitor and document resident behavior and progress
Assist with life skills, meal preparation, and facility upkeep
Support residents in achieving treatment goals
Administer medications, breathalyzer tests, and urinalysis as needed
Respond to emergencies and crisis situations appropriately
Transport residents to appointments and activities
Participate in staff meetings and ongoing training
What We Offer
💲 Mileage reimbursement
🌱 Paid Time Off & annual raises
🏆 Service awards & recognition
💼 403B contribution option
🧘 Calm Wellness App - Premium Access
💳 Early earned wage access with UKG Wallet
🤝 Employee Assistance Program
What We're Looking For
High School Diploma or GED required; coursework or experience in social work, psychology, or human services preferred
Previous experience in residential care or similar services is a plus
Strong communication, problem-solving, and teamwork skills
Valid driver's license and reliable transportation (MVR check required)
Ability to work independently with patience, flexibility, and professionalism
Willingness to complete DHS 83 training after hire (required)
Physical & Work Environment
Active role requiring standing, walking, bending, and occasional outdoor tasks (snow shoveling, yard care)
Community-based residential setting with moderate noise level
Day travel may be required up to 25-50%
Join Us
At LSS, you'll be part of a mission-driven team committed to restorative justice and addiction recovery services. Your work will directly impact lives and help residents build a path toward independence.
Apply today and be the positive change at Exodus House.
LSS is an Equal Opportunity Employer (EOE).
Customer Service Representative
Sales associate and customer service job in Richfield, MN
Russell Tobin's client is hiring a Customer Service Representative in Richfield, MN
Employment Type: Contract
Schedule: 9am - 7pm CST (varies)
Pay rate: $22-$24/hr
Responsibilities:
Serve as the primary point of contact for clients during the brokerage conversion
Respond to incoming customer inquiries with professionalism and clarity
Assist with account maintenance, online navigation, asset transfer questions, and documentation
Follow procedures accurately while managing high-volume inquiries
Provide a supportive, client-centered experience throughout each interaction
Requirements:
High school diploma or equivalent.
1+ year of relevant work experience, ideally in a contact center or customer-facing environment.
Highly reliable with consistent attendance and a strong commitment to delivering excellent customer service.
Strong communication, interpersonal, and telephone skills with the ability to handle client inquiries professionally.
Detail-oriented and able to follow established procedures independently, with solid technical/computer navigation skills (Microsoft Office proficiency required).
Benefits that Russell Tobin offers:
Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.
Walser Nissan Burnsville Service Advisor
Sales associate and customer service job in Burnsville, MN
Service Advisor - Walser Automotive Group
Join a family-owned automotive leader with over 70 years of excellence. As a Service Advisor, you'll be the face of Walser Service - welcoming guests, coordinating with technicians, and ensuring every customer receives the exceptional care that defines our culture.
Compensation:
On Average $70,000 with potential to earn up to $115,000 or more based on incentives!
Opportunities for growth and development
What You'll Do
Greet customers, perform vehicle walk-arounds, and write repair orders
Serve as the main point of contact between customers and technicians
Communicate clearly about services, timelines, and recommendations
Use TruVideo and Estimating tools to create accurate, transparent service experiences
Stage vehicles, assist with shuttle coordination, and maintain shop flow
Uphold Walser's Core Values: Do The Right Thing, Lead By Example, Display Positive Energy, Be Open Minded
What You'll Bring
Automotive or customer service experience preferred
Strong communication, organization, and multitasking skills
Comfortable using Microsoft Office and DMS software
Valid driver's license and clean driving record
What's in it for you?
Career Growth
Skill Development
Team-First Environment
Recognition Programs
Apply today and grow your career with Walser Automotive Group!
Reasonable accommodations may be made to enable individuals with disabilities to
perform the essential functions of the position. Walser Automotive Group is an EOE/Veterans/Disabled/LGBTQ+ employer.
Outbound Call Center Support Specialist
Sales associate and customer service job in Bloomington, MN
Job Responsibilities:
Conduct telephone interviews to gather and document information (outbound calls).
Maintain a professional demeanor and work environment.
Deliver outstanding customer service during phone interactions.
Communicate clearly and professionally with diverse audiences.
Interview potential respondents via phone.
Make 20-25 outbound calls per hour using provided phone numbers.
Follow provided scripts during phone interactions.
Engage with business professionals nationwide, screening and qualifying them for research purposes.
Provide background information to research participants and secure their willingness to participate.
Enter phone interaction data accurately, promptly, and verbatim.
Requirements:
Previous experience in a call center environment.
Strong organizational skills, Microsoft Office proficiency, and the ability to collaborate in a small office, providing backup support as needed.
Excellent computer skills and typing speed.
Professional communication with both external clients and internal team members.
High School Diploma or equivalent.
Additional Details:
Work Hours: Monday- Friday 9am-5pm
Location: On-site in Bloomington, conveniently accessible by public transportation.
Compensation: $20-22/hour depending on experience
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Costco Free Sample Representative
Sales associate and customer service job in Mound, MN
We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining Advantage Solutions means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+countries. All the while, being provided the opportunities, support, and enrichment you need to grow your career.
In this position, you'll drive sales by engaging customers and bringing brands to life by providing live events and sampling to consumers where they live and shop.
What we offer:
Competitive wages; $17.50 per hour
Growth opportunities abound - We promote from within
No prior experience is required as we provide training and team support to help you succeed
Additional hours may be available upon request
We offer benefits that can be customized to meet your family's needs, including medical, dental, vision, life insurance, supplemental voluntary plans, wellness programs, and access to discounts through Associate Perks
Now, about you:
Are comfortable interacting with customers and management in a friendly, enthusiastic, and outgoing manner
Are 18 years or older
Available to work 2-3 shifts per week, including weekends
Can lift up to 50 lbs. on a regular basis and stand for up to 6 hours
Perform job duties with a safety-first mentality in a retail environment
Are comfortable preparing, cooking, and cleaning work area and equipment
Have reliable transportation to and from work location
Demonstrate excellent customer service and interpersonal skills with our clients, customers and team members
Are a motivated self-starter with a strong bias for action and results
Work independently, but also possess successful team building skills
Have the ability to perform job duties with a safety-first mentality in a retail environment
If this sounds like you, we can't wait to learn more about you. Apply Now!
Customer Service Representative I
Sales associate and customer service job in Northfield, MN
* Pay Rate: $18.00 an hour with $2.00 an hour additional shift differential on swing and grave shift ESSENTIAL DUTIES AND RESPONSIBILITIES
Answer incoming calls providing detailed information for the property (including amenities, promotions, events, and Passport club information), provide directions to the property and address complaints
Manage reservations for the property including hotel, restaurants, dinner cruises and promotional events being sure to accurately quote rates
Input detailed information into the Property Management System and accurately and efficiently processes advance deposit credit card information
Alert Security to potential problems and emergencies
Determine guest room numbers, extensions, request service follow-up calls and provide reservation confirmation numbers
Assist in promotional events as needed
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Required Knowledge and Certification:
High School Diploma/GED or equivalent experience
Preferred Knowledge and Certification:
1-year call center or reservation agent experience preferably in a hotel or casino environment
Required Skills:
Accurate and detail-oriented
Highly organized and ability to adapt quickly to changing priorities
Strong computer skills Microsoft Office (Word, Excel and Outlook) and Windows
Excellent written, verbal and interpersonal communication skills
Must be able to read and write English
Proven to accurately type 35 wpm
Required Abilities:
Ability to follow established dress code policies and practice good personal hygiene
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to maintain a fast paced work environment
Ability to enthusiastically and professionally sell and / or up-sell property amenities
Ability to speak in a clear, concise and pleasant voice
Ability to answer a multi-line phone system in a professional and courteous manner
Ability to operate phone and computer systems simultaneously
Working knowledge of phone systems and computer applications
PHYSICAL DEMANDS
Must be able to sit for long periods of time with occasional amounts of walking and standing
Must have a good sense of balance, and be able to bend and kneel infrequently
Must be able to reach and twist occasionally
Must be able to push, pull and grasp objects occasionally
Must have the ability to independently lift up to 5 pounds occasionally
Must be able to perform repetitive hand and wrist motions
Must have good eye hand coordination
WORKING ENVIRONMENT
Work is performed primarily in administration building but may require going onto the gaming floor, which includes flashing lights, frequent loud noises and cigarette smoke
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Extensive computer use
Occasionally must deal with angry or hostile individuals
Adult Residential Support Professional - Full Time 1st Shift
Sales associate and customer service job in Newport, MN
Lutheran Social S
vices of Wisconsin and Upper Michigan is seeking an Adult Residential Support Professionals to join our Exodus House Team!
Exodus House provides transitional residential services to adult males referred by the Department of Corrections. This is a 12 bed facility for young adult men with an average stay of 90-120 days. Lutheran Social Services (LSS) - Exodus House is located in Hudson, Wisconsin.
With support from our counselors and supervisor, our Adult Residential Support Professionals perform work involving the care, services, and treatment of clients seeking services in Addictions and Restorative Justice (ARJ) facilities (Substance Use Disorder and/or criminogenic risk/needs/responsivity factors).
This is a continuous posting in anticipation of future full-time (40 hours/week), benefit eligible opportunities on 1st shift.
Essential Duties and responsibilities:
This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.
Supports, interacts with, and monitors residents within established policies and procedures, providing positive role modeling
Records observations relating to actions and behavior of residents and maintains records and reports as required
Performs general housekeeping and cleaning duties as needed
May organize and distribute clothing, bedding and other supplies
Provides medication monitoring or medication administration as outlined in specific program policies
Provides information concerning status of clients to external partners within established guidelines. Is mindful of confidentiality requirements specific to the program
Identifies emergencies or crisis situations and responds appropriately
Maintains awareness of clinical treatment plan and supports residents in achieving goals
Ability to work independently and problem solve efficiently
Attends staff meetings and participates in training activities as required
Maintains confidential client information and record
May assist with meal preparation and other life skills for residents
May assist with grocery shopping for the facility
May transport residents to meetings, services, appointments and other activities
May be responsible for collecting urine specimens for urinalysis and administering breathalyzer tests
May provide educational group activities for clients within program specified parameters.
May administer basic first aid as needed
Other duties as required
PERKS:
Public Service Loan Forgiveness (PSLF)
By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program.
Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan.
Medical/Dental/Vision Insurance
Flex Spending for Dependent & Health Care
Mileage reimbursement
Paid Time Off
10 Paid Holidays
Ability to Contribute to 403B
LSS makes annual raises a priority for employees
Employee Assistance Program
Service Awards and Recognition
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Upon offer, candidates must successfully complete the necessary background, caregiver, medical and any other checks required, according to program requirements
.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE:
A High School Diploma or GED Equivalency is required for the position. Related experience or credits toward a bachelor's degree from an accredited college in social work, human services, psychology or similar major may be required based on contract requirements. Previous work experience providing similar services is preferred.
Possess standard reading, writing, math skills, problem solving capability, and the ability to accept/follow through with direction and both recognize and adhere to professional boundaries. The ability to provide services and function as a team member with patience, self-control and flexibility is essential.
CERTIFICATES, LICENSES, REGISTRATIONS:
Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements.
Completed training regarding DHS 83 (Fire Safety/First Aid and Procedures to Alleviate Choke, Standard Precautions, and Medication Administration) is preferred but may be obtained after hire (required after hire).
LANGUAGE SKILLS:
Ability to communicate both in verbal and written format, effectively and efficiently in job.
COMPUTER SKILLS/TECHNOLOGY:
Working knowledge of computers to allow employee to access computer systems and applications to complete timecards, read and respond to email, access and use the LSS HRIS system, utilize LSS EHR systems, and complete required on-line training.
PHYSICAL DEMANDS/WORK ENVIRONMENT:
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to frequently do the following: stand, bend/stoop, crouch, kneel, use stairs, and walk.
The incumbent of this position works in a community based residential environment. The incumbent will also be exposed to outdoor conditions when monitoring outdoor activities with residents, assisting with shoveling snow in the winter on sidewalks to assure safety, and potentially assisting with yard care spring-fall.
The noise level in the work environment is usually moderate.
TRAVEL: Ability to travel on day trips as required up to 25-50%, depending on specific role.
LSS is an Equal Opportunity Employer (EOE).