Salesforce Administrator/Developer
Salesforce administrator job in Lansing, MI
Programmer Analyst
Duration: 5 + Months
Only local candidates as F2F interview is required
Short Description: Certified Salesforce Administrator Lightening Platform developer, preferable multi-org experience. Plans, develops, tests, and documents computer programs, applying knowledge of programming techniques and computer systems. Contract to hire position.
Complete Description: Years of Experience:
Advanced experience in the IT industry and as a developer with 3-4 years Salesforce experience and 5-6 years developing experience. with one lighting project put into production and completed. .
Job Description:
Includes descriptions detailed earlier as well as programmer analyst experience in specialized IT technologies which may not be widely used or are new to the industry, including the ability to mentor other staff in the use of the specialty technologies and make recommendations on the use of the specialty technologies and integration within the organization's architecture.
•Plans, develops, tests, and documents computer programs, applying knowledge of programming techniques and computer systems. Evaluates user request for new or modified program, such as for financial or human resource management systems, clinical research trial results, statistical study of traffic patterns, or analyzing and developing specifications for bridge design, to determine feasibility, cost and time required, compatibility with current system, and computer capabilities. Consults with user to identify current operating procedures and clarify program objectives. Formulates plan outlining steps required to develop program, using methodologies such as structured analysis and design or object-oriented development.
•Work involves assisting in analyzing systems outlines to develop programs for computer applications, writing solution programs, documenting the methods and procedures used in program development, and testing and correcting programs. Works under moderate supervision with limited latitude for the use of initiative and independent judgment. Develops block diagrams and machine logic flowcharts to represent operations and data flow for applications.
•Captures requirements using industry standard development frameworks and tools. Designs reports, forms and letters along with computer terminal screen displays to accomplish goals of user request. Reviews screens, reports, forms and letters designs with users. Converts project specifications, using industry standard tools, such as object-oriented tools and code generation, into sequence of detailed instructions and logical steps for coding into language processable by computer, applying knowledge of computer programming techniques and computer languages.
•Enters program codes into computer system. Enters commands into computer to run and test program. Reads computer printouts or observes display screen to detect syntax or logic errors during program test, or uses diagnostic software to detect errors. Replaces, deletes, or modifies codes to correct errors. Analyzes, reviews and alters program to increase operating efficiency or adapt to new requirements. Writes documentation to describe program development, logic, coding, and corrections. Writes manual for users to describe installation and operating procedures. Assists users to solve operating problems. Recreates steps taken by user to locate source of problem and rewrites program to correct errors. May use computer-aided software tools in each stage of system development. May train users to use program. May oversee installation of hardware and software. May provide technical assistance to program users. May install and test program at user site. May monitor performance of program after implementation. May specialize in developing programs for business or technical applications.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Salesforce Administrator
Salesforce administrator job in Lansing, MI
BS&A JOB DESCRIPTION Salesforce AdministratorAbout the PositionThe Senior Salesforce Administrator is responsible for the configuration, administration, and optimization of BS&A's Salesforce ecosystem (e.g., Sales Cloud, Revenue Cloud (Salesforce CPQ & Salesforce Billing), Service Cloud, Experience Cloud, Professional Services PSA and Financial Cloud). This role centers on secure, reliable operations: user and permission management, org configuration, high-quality data, and robust automation via Salesforce Flows. The Admin partners closely with Finance, IT, Customer Success, and Business Operations to deliver new functionality, enable reporting, and execute releases in coordination with our Salesforce Developer and integration teams.Position Qualifications Education
Bachelor's degree in Computer Science, Information System, or related field.
Salesforce Platform Administrator II and/or Platform App Builder preferred.
Salesforce Advanced Administrator Certification Required
Salesforce CPQ Specialist Certification Preferred
Certinia PSA, Rev Mgmt., and ERP and/or related Certinia certifications a plus
Other combinations of education and experience may be considered in substitution for the minimum qualifications.
Experience
8+ years as a Salesforce Administrator/Consultant supporting multi-cloud environments.
Strong expertise with Salesforce Flows, security model (profiles/permission sets/sharing), and environment/release execution.
Hands-on experience with CPQ & Salesforce Billing and Experience Cloud preferred.
Familiarity with adjacent integrations (e.g., HubSpot, Certinia/FinancialForce, Snowflake/Tableau/Power BI); able to partner with developers on changes.
Solid data stewardship: processing, validations, deduplication, imports/exports, and reconciliations.
Essential Job Tasks
(This is not an all-inclusive list of all job duties that may be required; employees will be required to perform other related duties as assigned.)
Configure and maintain Sales/Service/Experience Clouds, CPQ & Billing; manage objects, fields, page layouts, record types to enable the business.
Maintain multiple environments (dev/test/prod); schedule and execute releases and sandboxes refreshes per change control governance.
Administer users, profiles, permission sets, roles, sharing rules, and SSO policies; uphold least privilege standards.
Ensure data integrity and compliance (validation rules, duplicate management, audits).
Design, test, and deploy Salesforce Flows (record-triggered, scheduled, subflows, invocables) and approvals to streamline operations.
Partner with the Developer to decide config vs. code and to harden error handling and logging.
Build and maintain reports/dashboards for Finance/CS/Ops; enable downstream analytics handoffs (e.g., Snowflake/Tableau/Power BI).
Triage feature requests and incidents; resolve issues across configuration/data/integrations. Communicate status and progress. Report on requests for trending analysis.
Create or partner on SOPs, admin runbooks, and user guides; deliver targeted training for new features.
Coordinate with integration/Dev teams on connected systems (e.g., HubSpot, Certinia/FinancialForce, Snowflake, Tableau
.
SharePoint); validate field mappings and data flows.
Participate in UAT, cutovers, and post-release reviews, track adoption and feedback.
Ability to evaluate Salesforce requirements and provide for:
Overall recommendation on whether any such requirements “should” be managed with Salesforce or not.
If “yes”, what is the proper way to design and build the requirement taking advantage first of out of the box objects & features and second if customization is required, how to best leverage native workflow tools like Salesforce Flows, and third, if necessary, how to customize with Apex.
Skills and Competencies
Salesforce administration & automation: Expert with Flows (record-triggered, scheduled, subflows, invocables) and approvals; confident configuring objects/fields/page layouts/record types across Sales, Service, Experience; familiarity with CPQ & Billing guardrails.
Security & access management: Deep command of profiles, permission sets/PSGs, roles, sharing rules, FLS, and SSO; enforces least-privilege and maintains auditability.
Data quality & reporting: Owns validations, dedupe, imports/exports (Data Loader/Import Wizard); builds stakeholder-ready reports/dashboards and supports BI handoffs (Snowflake/Tableau/Power BI).
Release & environments: Plans sandbox strategy and refresh cadence; promotes config via DevOps Center/Change Sets; coordinates UAT, cutover/rollback, and release notes.
Integrations (admin perspective): Validates field mappings and connected apps; monitors jobs and logs with clear escalation; basic SOQL for verification; partners with developers on API/webhook/iPaaS changes.
Support, documentation & collaboration: Triages incidents/requests to SLA; authors or partners on SOPs/runbooks/user guides; delivers targeted training; translates business needs into maintainable configurations and communicates trade-offs clearly.
Other requirements
Prior to hiring, BS&A requires that all candidates pass a background review.
Knowledge, Skills, and AbilitiesKnowledge of
Salesforce Clouds (Sales, Service, Experience), CPQ & Billing fundamentals, data model, and security model.
Of all Salesforce Clouds noted, must have excellent working knowledge is that of Salesforce Revenue Cloud (CPQ and Billing) including excellent working knowledge of:
Product Modeling
Price Book modeling & Price Rules
Quote Output Template construction including Omni-Studio and/or Conga Composer Integration
Order Orchestration with knowledge of Salesforce “Advanced Order Mgmt.” module
Salesforce Billing including billing schedules, invoice construction and presentation.
Usage Based Billing including knowledge of usage object and how to meter usage.
Best practices for Flows, approvals, validation rules, duplicate prevention, and change management.
Reporting/dashboards and analytics enablement; basic data warehousing concepts for handoffs.
Integration touchpoints and field mapping across common enterprise systems.
Skill in
Designing robust Flows (subflows, invocables, error handling) and scalable declarative solutions.
Administering users/permissions and implementing secure sharing models.
Building useful reports/dashboards and running data quality operations (imports, mass updates, dedupe).
Executing releases across environments, coordinating UAT, and following documented cutover/rollback checklists.
Structured troubleshooting using logs/debug tools; clear written documentation and training.
Ability to
Translate business requirements into clean, maintainable configurations; make pragmatic config vs. code recommendations.
Prioritize and deliver multiple requests in a fast-paced environment with attention to detail and SLAs.
Collaborate effectively with Finance/CS/Ops and partner closely with Developers and integration teams.
Communicate clearly to non-technical stakeholders and drive user adoption.
Working Conditions
Primarily Indoors office environment
Rarely outdoors, in temperatures above 90 degrees or below 40 degrees
Standard working hours with potential for extended hours during project peaks or audit periods.
SupervisionReports to VP IT & Security
Auto-Apply2512-8 Rhapsody Developer/Admin
Salesforce administrator job in Lansing, MI
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This position serves as the lead DevSecOps and Azure DevOps/OpenShift (Kubernetes) engineer supporting large-scale State of Michigan Department of Health and Human Services (DHHS) projects. The role requires deep technical expertise and leadership to guide teams toward organizational maturity in DevSecOps practices. Responsibilities include consulting with development teams to ensure platform alignment with business application requirements, mentoring team members, and managing containerized environments and CI/CD automation.
Key Responsibilities:
Design and implement Azure DevOps (ADO) structures, including Wiki, Work Items, Pipelines, Git repos, branches, and pull requests.
Automate CI/CD processes for Red Hat OpenShift/OCP, Linux, Windows, SQL Server, Oracle, and other platforms.
Create ADO build and deploy pipelines for Java and .NET applications, integrating with Apache Tomcat, JBoss, SQL Server, Linux, and Oracle.
Develop and maintain process and automation documentation.
Troubleshoot application issues in OpenShift Container Platform environments.
Create build, deployment, and CRD configuration files for OpenShift applications.
Develop Docker and S2I images, manage stateful sets, and convert images between formats.
Maintain Docker image repositories (e.g., Quay) and create Docker files, images, and containers.
Administer Elastic Stack (Elasticsearch, Logstash, Kibana) for performance, capacity, and index management.
Configure Logstash pipelines and grok patterns; manage Elastic Beats (Filebeat, Heartbeat).
Integrate SonarQube, Coverity, and Black Duck into ADO pipelines and pull request workflows.
Write and debug Linux shell scripts (.ksh, bash) and Python scripts.
Debug Java errors and manage SSL, TCP/IP networking, and LDAP configurations.
Collaborate with diverse teams to ensure successful deployment, upgrades, and maintenance of products.
Requirements
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Required Skills & Experience:
Kubernetes/OpenShift: 8+ years of experience.
Linux Shell Scripting: 8+ years.
Application Containerization: 5+ years as an expert.
DevSecOps Practices: Proven experience in infrastructure, scripting, and automation.
Technical Expertise (5+ years):
OpenShift
Azure DevOps
ELK Stack (Elastic, Logstash, Kibana)
Docker
SonarQube
Black Duck
Linux (bash, shell)
S2I
Python
NGINX
WebSphere
LDAP
Auto-ApplySalesforce Marketing Cloud (SFMC) Developer
Salesforce administrator job in Lansing, MI
Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce.
Recruiting for this role ends on December 19th 2025.
Work You'll Do
+ Deliver high-quality technical solutions that drive the marketing teams to utilize the full functionality of the Marketing Cloud platform
+ Lead the solution and execution of advanced configuration/development activities across the full suite of SFMC modules based on business requirements
+ Implement and maintain Architecture best practices
+ Support the technical needs of the client and oversee other developer's work
+ Own higher-level brainstorming from a design architecture perspective
+ Help manage up to our part time technical lead
The Team
Deloitte's Government & Public Services (GPS) practice - our people, ideas, technology and outcomes - is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.
Our Advertising, Marketing, & Commerce offering designs and implements solutions that engage and activate customers through the customer journey.
Qualifications
Required:
+ Bachelor's degree
+ 2+ years of experience performing the technical development of Salesforce Marketing Cloud solutions including hands-on experience in requirements gathering and translating them into technical solutions
+ Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
+ Ability to travel 0-50%, on average, based on the work you do and the clients and industries/sectors you serve
Preferred:
+ 1+ years of hands-on experience with Email Studio, Mobile Studio, Journey Builder, Content Builder, Audience Builder, Data Modeling, Data Extensions, ETL, GTL, and Marketing Cloud APIs
+ 1+ years of development experience building Cloud Pages utilizing HTML, CSS, JavaScript and AMPScript and with object-oriented program languages, APEX, Visualforce, JQuery, SOQL and SQL queries
+ 1+ years of experience implementing automated solutions utilizing Marketing Cloud Server-Side Java Script (SSJS)
+ Preferred Certifications: Marketing Cloud Consultant, Marketing Cloud Developer, Marketing Cloud Admin, Marketing Cloud Email Specialist
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $84,400 to $155,400.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
Information for applicants with a need for accommodation: ************************************************************************************************************
#LS-AS8
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
Salesforce Developer
Salesforce administrator job in Okemos, MI
Job Responsibilities:
Provides vision and strategic oversight during product evaluation, solution prototyping, and proof of concept activities.
Develops enterprise strategy for application design, approves SDLC processes, evaluates application quality and advises IT leadership on risk.
Architect/design, implement and maintain scalable and performant solutions on the Salesforce platform including integration to other data sources, ensuring alignment with business requirements and Salesforce best practices.
Align enterprise-wide architecture strategies and initiatives with Salesforce platform capabilities, acting as a bridge between business and technology stakeholders
Establish and maintain architecture artifacts, technology roadmaps, solution blueprints, data models, best practices and integration patterns to support current and future business needs
Provide technical leadership and guidance throughout the project lifecycle, including evaluating design options, assessing risks, and resolving architectural challenges
Design and implement Salesforce DevOps processes, including CI/CD pipeline configuration and setup, utilizing tools such as Jenkins, Azure DevOps, Copado, and Bitbucket to enable efficient, automated deployments and release management
Minimum Qualifications:
Must be an excellent written and verbal communicator with strong interpersonal and analytical skills
Ability to work independently and as part of a team
Advanced knowledge of information technology concepts, practices, and procedures, including software design patterns, application frameworks, data access architectures, application design, scripting and batch processing, and n-tier architecture
Previous experience with large scale application systems
Advanced knowledge of current and upcoming technologies
Ability to solve complex technical problems using independent judgement.
Salesforce Qualifications:
Proven experience in solution and technical design/implementation using Salesforce Health Cloud, Sales Cloud, and Service Cloud within the healthcare payer ecosystem
Strong understanding of the Salesforce data model, security architecture, sharing & visibility, Apex programming, LWC/Aura and automation capabilities (e.g., Flows, Triggers, etc)
In-depth knowledge of Salesforce best practices, support mechanisms, salesforce operational procedures, and platform limitations
Hands-on experience with real-time and batch integration patterns, including tools such as Informatica PowerCenter, Informatica Intelligent Cloud Services (IICS), and Snowflake.
Salesforce certifications, such as Application Architect, System Architect, and/or Platform Developer II
Familiarity with HIPAA/Salesforce Shield, FedRAMP/Salesforce Government Cloud, BPO (Business Processing Outsourcing) services/OSP Model licensing is a plus.
Design Support Engineer
Salesforce administrator job in Lansing, MI
Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.
We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
**The Role**
We are seeking a dynamic, automation-centric Design Support Engineer who thrives in collaborative, fast-paced environments. In this role, you will implementing automation, AI, scripting, and data-driven solutions to support our solution engineering and architecture teams, directly impacting how we deliver innovative, scalable, and intelligent customer solutions. Your high EQ and strong collaboration skills will be essential as you work across multiple teams and organizations, navigating ambiguity to drive customer success in a rapidly evolving technology landscape. You will partner closely with Solution Engineering Architects, Technology architects, platform engineers, commercial excellence teams, Sales, Customer Success, and Product teams to drive innovation and co-create solutions that harness automation, scripting, and AI capabilities. Your strategic discovery and customer needs analysis will impact solution design, emphasizing scalable automation that enhances operational efficiency, security, and customer experience.
**The Main Responsibilities**
+ **Build and Validate Automation & AI:** Support the integration of automation, AI, and advanced analytics into everyday tasks and tools, ensuring solutions are scalable, efficient, and future-proof. Develop and maintain automation workflows using scripting languages (e.g., Python, PowerShell, Bash) alongside tools like UiPath, Automation Anywhere, and automation frameworks to streamline complex processes. Awareness of how to simplify a task and replicate using backend scripting is a plus.
+ **Leverage Infrastructure as Code (IaC):** Use tools such as Terraform, Ansible, Chef, or Puppet to automate provisioning and management of cloud and on-premises infrastructure, ensuring solutions are reliable and repeatable. (This is a north-star initiative for demonstrations and sand-boxing.)
+ **Implement CI/CD Pipelines:** Assist in deploying solutions through automated pipelines using GitLab CI/CD and Azure DevOps. Develop and integrate scripts to automate build, test, and deployment processes, ensuring consistent 1:1 automation across environments. Collaborate with multiple teams and organizations to optimize pipeline performance, enforce quality gates, and support continuous delivery best practices.
+ **Data Baselining:** Ability to work across teams to build and baseline data lakes, enabling the development, training, and lifecycle management of AI agents for tiered architecture support to direct and indirect stakeholders, customers, and partners.
+ **Data Integration:** Data Integration into Salesforce, Azure, or on-premise cloud environments by partnering with cross-functional teams to design and implement secure, scalable data pipelines. Leverage APIs, Power Platform connectors, and automation frameworks to enable seamless data exchange across enterprise systems. Ensure integrations align with governance standards and support real-time and batch processing for AI-driven insights and automation workflows.
+ **Network & Security Automation:** Utilize scripting and automation APIs from Cisco, Palo Alto, Fortinet, or other security vendors to streamline network provisioning, enforce security policies, enhance threat detection, and accelerate incident response for hybrid cloud and enterprise environments. Collaborate with multiple teams to implement scalable, policy-driven automation workflows that reduce manual effort and improve response times.
+ **Data-Driven Analysis & Innovation:** Use scripting (Python, R, SQL, etc.) in combination with automation tools to analyze customer environments, generate insights, and design scalable, automation-enabled solutions.
+ **Collaborate & Communicate:** Work seamlessly across cross-functional teams, managing ambiguity and fostering trust through high EQ. Clearly articulate complex technical solutions and business impacts to both technical and non-technical stakeholders, ensuring alignment and shared understanding across the organization.
+ **Feedback & Continuous Improvement:** Provide insights on automation opportunities, customer experiences, and potential enhancements to products and services.
+ **Customer Support & Pre-Sales Enablement:** Support technical sales efforts by showcasing automated and AI-powered solutions, engaging in demos, RFPs, RFIs, and technical design discussions to drive customer success.
**What We Look For in a Candidate**
+ Bachelor's degree or equivalent in engineering, computer science, or related field
+ 2+ years of experience working in automation, scripting, AI/ML, solution engineering, or consulting
+ Proficiency with scripting languages such as Python, PowerShell, Bash, and familiarity with scripting for automation tasks
+ Experience with automation tools and frameworks like UiPath, Automation Anywhere, Blue Prism, Terraform, Ansible, Jenkins, Kubernetes, and AI/ML platforms
+ Strong understanding of modern network infrastructure, virtualization, cloud environments, and security automation
+ Demonstrated high EQ, excellent collaboration skills, and the ability to navigate ambiguity in complex environments
+ Experience working within Agile and DevOps cultures, with a continuous improvement mindset
+ Excellent verbal and written communication skills, including translating technical solutions into business value
+ Ability to work independently and collaboratively to deliver innovative customer solution
+ Willingness to travel as needed.
**Compensation**
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges
$82,969 - $110,625 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY
$87,117 - $116,156 in these states: CO HI MI MN NC NH NV OR RI
$91,266 - $121,688 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Learn more about Lumen's:
Benefits (****************************************************
Bonus Structure
\#LI-Remote
\#LI-AW1
Requisition #: 340683
**Background Screening**
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
**Equal Employment Opportunities**
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
**Disclaimer**
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
Support Engineer (Overnight)
Salesforce administrator job in Lansing, MI
Why work with us? We are a woman-owned company that values your ideas, encourages your growth, and always has your back. When you work with us, not only do you get health and dental benefits on the first day of employment, but you also have training opportunities, flexible/remote work options, growth opportunities, 401K and competitive pay. Apply today!
Systems Engineer - Windows Infrastructure (Night Shift)
Location: Lansing, MI
Schedule: Monday-Thursday, 10:00 PM - 8:00 AM (4×10 schedule)
Employment Type: Full-Time. W-2 Contract
Overview:
We're seeking a motivated and detail-oriented Systems Engineer to join our infrastructure operations team. This role is ideal for candidates with 1-3 years of hands-on experience in Windows environments who are ready to take ownership of system monitoring, troubleshooting, and performance optimization in a dynamic, enterprise-grade setting.
Key Responsibilities
* Monitor and manage all installed systems and infrastructure
* Perform basic troubleshooting and restart jobs as needed
* Escalate issues appropriately and execute approved Requests for Changes (RFCs)
* Record and update service tickets using the corporate Service Management tool
* Assist with system upgrades, patching, and decom/build activities
* Rack and de-rack hardware; perform patch panel cabling
* Provide escort services for co-location customers, suppliers, or partners
* Support performance tuning of application stacks and automation tools
* Maintain documentation and contribute to system performance reporting
Qualifications
Required:
* 1-3 years of experience installing, configuring, and troubleshooting Windows systems
* Elevated Active Directory skills (user account management, email setup, home directories)
* Experience with patching, monitoring systems, and automation software
* Familiarity with hardware components and troubleshooting procedures
* Ability to work independently and escalate issues when necessary
* Background in IT, systems engineering, or related technical field
Preferred:
* Exposure to infrastructure environments including Networking, Windows, and Linux servers
* Understanding of ITIL concepts and service management practices
* Associate's degree in Computer Science, Engineering, or related field (or equivalent experience)
* Certifications such as CompTIA, MCSA, or CCNA
* Strong customer service orientation and collaborative mindset
Performance Metrics
* Quality execution of responsibilities
* Positive feedback from staff, clients, and vendors
* Timely and accurate ticket documentation and issue resolution
Physical & Environmental Expectations
* Frequent computer use, phone work, and light lifting (under 25 lbs)
* Occasional travel and physical movement (bending, climbing, kneeling, etc.)
* Ability to work indoors during overnight shifts in a fast-paced environment
* Must be able to communicate effectively in English over phone and in person
We are an EOE, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. *************************************************
Accela System Admin_W2 only
Salesforce administrator job in Lansing, MI
360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.
Job Description
We are looking to fill an Accela Admin in Lansing MI.
Qualifications
Responsible for effective provisioning, installation/configuration, operation, and maintenance of computer hardware and software and related infrastructure.
Additional Information
Webcam interview is acceptable.
Salesforce Developer
Salesforce administrator job in Ann Arbor, MI
Domino's Pizza, which began in 1960 as a single store location in Ypsilanti, MI, has had a lot to celebrate lately: we're a reshaped, reenergized brand of honesty, transparency and accountability - not to mention, great food! In the rise to becoming a true technology leader, the brand is now consistently one of the top five companies in online transactions and 65% of our sales in the U.S. are taken through digital channels. The brand continues to ‘deliver the dream' to local business owners, 90% of which started as delivery drivers and pizza makers in our stores. That's just the tip of the iceberg…or as we might say, one “slice” of the pie! If this sounds like a brand you'd like to be a part of, consider joining our team!
Job Description
We're seeking a Salesforce Developer who will contribute to the design, development, and enhancement of Salesforce applications across the enterprise. This role is ideal for someone who thrives in a fast-paced environment, enjoys collaborating with offshore teams, and is passionate about building scalable, high-impact solutions.
Main responsibilities
Development & Collaboration (80%)
Contribute to Salesforce development, including Classic-to-Lightning migrations.
Build and implement custom Salesforce applications based on business requirements and data models.
Collaborate with offshore development teams, following best practices and coding standards.
Work with Product Owners to coordinate project activities and support successful outcomes.
Participate in technical evaluations and provide input to Salesforce development plans.
Apply Salesforce programming standards and methodologies to improve team efficiency and client satisfaction.
Support the development of Customer Communities and scalable enterprise solutions.
Assist in the delivery of assigned Salesforce projects from design through deployment.
Production Support & Offshore Coordination (20%)
Support day-to-day Salesforce operations, including incident resolution and small enhancements.
Help monitor and triage incoming issues, assisting offshore developers with problem-solving.
Ensure offshore teams receive clear requirements and technical guidance.
Respond to Product Management requests and contribute to continuous improvement of the platform.
Qualifications
Bachelor's degree in Computer Science, IT, or related field.
4-5 years of experience in Apex and web technologies.
4-5 years as a Salesforce developer, including Lightning platform experience.
Experience participating in at least one Salesforce implementation.
Understanding of infrastructure, security, and system integration.
Experience working with CRM/ERP teams to enhance functionality and user experience.
Required Skills
Strong communication and customer service skills.
Ability to participate in both technical and functional discussions.
Good multitasking and organizational abilities.
Self-motivated, analytical, and innovative thinker.
Collaborative mindset with a focus on transparency and team success.
Preferred Skills
Salesforce Platform Developer certification.
Additional Salesforce certifications (Service Cloud, Commerce Cloud, etc.).
Experience working with distributed teams, especially offshore developers.
Familiarity with agile methodologies and DevOps practices.
Additional Information
Location: Ann Arbor, MI
Hybrid Schedule with Mon-Thurs in office and Friday being flexible
Benefits:
• Paid Holidays and Vacation
• Medical, Dental & Vision benefits that start on the first day of employment
• No-cost mental health support for employee and dependents
• Childcare tuition discounts
• No-cost fitness, nutrition, and wellness programs
• Fertility benefits
• Adoption assistance
• 401k matching contributions
• 15% off the purchase price of stock
• Company bonus
ServiceNow Platform Administrator
Salesforce administrator job in Lansing, MI
The role of a ServiceNow Platform Administrator involves managing and maintaining the ServiceNow platform to ensure its optimal performance and alignment with organizational needs. This includes tasks like system upgrades, user provisioning, reporting, and problem resolution, as well as managing access controls, and user permissions.
+ Tier 1 support of ServiceNow Platform Incidents, identifying issues and further troubleshooting efforts.
+ Collaborate with stakeholders to address system problems .
+ Serves as the back up to respond to user requests for system needs and upgrades or handles request that are more complex.
+ Troubleshoots and resolves complex problems in an efficient manner with little to no supervision.
+ Troubleshoot integration issues such as system/service accounts, API's, User Management Certs, etc.
+ Manage Dashboards and reports to provide insights into platform usage, license allocations, and performance.
+ Support data driven decision making .
**Minimum Qualifications**
+ Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience.
+ 4-6 years of experience in information technology, systems administration or other IT related field.
+ ServiceNow Certified System Administrator (CSA) Required and other relevant certifications are optional.
**Other Job Specific Skills**
+ Extensive experience reviewing various system log files.
+ HIWAVE management.
+ Proficiency in ServiceNow administration and development.
+ Knowledge of scripting languages like JavaScript, HTML, and CSS.
+ Strong analytical skills to diagnose and resolve technical issues.
+ Ability to communicate effectively with technical and non-technical stakeholders.
+ Prior experience in IT Service Management (ITSM).
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
65,400 - $100000
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
Quality Management System Administrator
Salesforce administrator job in Ann Arbor, MI
Job Details Ann Arbor MI - Ann Arbor, MI Full Time 4 Year Degree $31.00 - $33.00 Hourly Negligible Day QA - Quality ControlDescription Summary
In alignment with Gift of Life Michigan's core purpose and core values, the Quality Management System Administrator is responsible for administering and maintaining Gift of Life's electronic Quality Management System (QMS). This role is responsible for managing various system modules within the QMS. Key responsibilities include conducting regular system monitoring, overseeing document review processes, and facilitating document-related training. This position also involves maintaining QMS resources and coordinating staff training to support compliance and drive continuous improvement across the organization.
Duties & Responsibilities
The following job duties and responsibilities are stated in broad terms and not intended to be inclusive. Those in bold are essential duties of the position:
Serve as primary lead in the daily operating of managing and maintaining the QMS to ensure compliance with federal, state, accreditation and other third party legal and regulatory requirements and standards.
Oversee the review, testing, and verification of new and updated releases of the QMS, ensuring compliance with regulatory requirements and standards.
Serve as the subject matter expert of the electronic QMS, overseeing all administrative and operational functions related to all Modules used by Gift of Life (e.g., Documents, People, Training, etc. ).
Manage user accounts, preferences, and security groups. Responsible for creating new users, disabling users, credentialing, and configuration management.
Maintain and manage document records and approval templates. Support document workflows (i.e., creation, revision and archival) of controlled documents.
Administer document trainings, complete training records, and facilitate training with end-users and new hires.
Manage the annual review of controlled documents and collaborate with internal departments on proposed revisions to ensure compliance to regulatory requirements.
Develop QMS reference documents, materials, job aids, and other resources related to electronic quality management system functions to support end user needs, and effectively present/communicate QMS resources to stakeholders.
Support quality assurance and improvement initiatives by applyingcritical thinking skills to drive continuous improvement.
Perform other duties as assigned.
Qualifications Education and/or Experience
Bachelor's degree in business, information technology, health sciences or a related field plus three years' related work experience, or an equivalent combination of education and relevant experience.
Preferred
Experience with QMS or electronic systems administration.
Experience implementing a document or quality management system
Proven experience successfully leading project teams, workgroup, or similar collaborative initiatives.
Proven track record of building trusted partnerships and consistently delivering high-impact, solution-oriented support to internal customers.
Prior experience in a healthcare organization, transplant center, or organ/tissue procurement organization.
Knowledge, Skills, and Abilities (KSA)
Written and verbal fluency in English.
Ability to exercise initiative, critical thinking, and problem-solving.
Proficiency with Microsoft Office programs, including Outlook and Teams and other technology systems used in business operations.
Strong organizational skills and ability to manage multiple and competing priorities.
Demonstrate attention to detail.
Knowledge of quality, quality improvement methodologies and the ability to apply appropriate quality tools and techniques.
Strong presentation skills to audiences of varying backgrounds and sizes.
Excellent verbal and written communication.
Organizational Culture Expectations
Demonstrate the competencies of Professional, Determined and Compassionate.
Maintain a motivated and positive attitude.
Support an inclusive work environment.
Ability to successfully collaborate and work as a member of an interdisciplinary team.
Actively seek improvements.
Always maintain a safe working environment and use of Universal Precautions.
Maintain appropriate level of confidentiality in all areas dealing with sensitive, protected, and confidential information.
Return Goods Administrator - Battle Creek, MI
Salesforce administrator job in Battle Creek, MI
ATTENTION MILITARY AFFILIATED JOB SEEKERS
- Our organization works with partner companies to source qualified talent for their open roles. The following position is available to
Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers
. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.
Work Week Start: Monday
Work Week End: Friday
Work Start Time: 8:00 AM
Work End Time: 5:00 PM
The Return Goods Administrator processes stock, warranty and vendor returns and defective parts in compliance with vendor and/or Duncan Aviation policies. In addition, this position prepares a variety of billing invoices including work orders, special orders and repair purchase orders; and responds to internal and external customer inquiries.
Essential Job Functions
Processes and returns company and vendor equipment for credit or return to inventory. Contacts vendors for credits on returns.
Processes parts for repair or overhaul according to company guidelines. Prepares customer billing for parts and labor charges determined to be above and beyond the normal scope of overhaul/repair charges.
Submits warranty claims to vendors according to vendor warranty specifications. Creates follow-up work orders to re-bill denied warranty parts and labor to the respective customer. Follows up with vendors to ensure appropriate credits are issued.
Creates, reviews, and updates purchase orders with vendor information. Reviews vendor invoices for proper pricing, serial numbers and potential errors and takes appropriate action as necessary. Follows-up on past due purchase orders. Orders exchange units for stock to replace units that cannot be repaired.
Prepares exchange no-charge invoices, work orders, time and material pricing, and billing of freight charges.
Reviews and processes goods-in-transit records according to established procedures and guidelines.
Performs other related duties as assigned by management.
Job Specific Requirements
Licenses/Certificates: N/A
Attendance: Regularly scheduled attendance required
Physical: Routinely lifts up to 50 lbs., occasionally 100 lbs.; repetitive motion; tolerates sitting; proficient keyboarding and data entry
Environmental: N/A
Additional Qualifications/Responsibilities
Education and Experience
High School graduate or equivalent required
One year warehouse, purchasing, or parts experience required
Previous accounting or collections experience preferred
Proficiency with general computer skills and Microsoft Software (i.e. Word, Excel, etc.)
Available Benefits
Moving is expensive and hard work! Relocation Assistance is available for those that qualify.
Duncan offers a comprehensive Benefits Package (Medical, Dental, Vision, Vacation/Holiday) that is available to team members on day one.
Plan for your medical needs with a Health Savings Account (employer and employee contributions).
Save for your future through our 401(k) program where you can begin contributions within your first 45 days, 50% match on first 6% contributed
Enjoy Duncan Aviation's On-Site Fitness & Health Clinics at the MRO locations
Take advantage of a variety of In-House Training opportunities, or use Tuition Assistance to further your education.
Administrator, Orthopaedic Surgery
Salesforce administrator job in Lansing, MI
Are you looking to take your career to new heights with a leader in healthcare? SUNY Downstate Health Sciences University is one of the nation's leading metropolitan medical centers. As the only academic medical center in Brooklyn, we serve a large population that is among the most diverse in the world. We are also highly-ranked by Castle Connolly Medical, a healthcare rating company for consumers, among the top 5 leading U.S. medical schools for training doctors.
Bargaining Unit:
UUP
Job Summary:
The Department of Orthopaedic Surgery and Rehabilitation Medicine at SUNY Downstate Health Sciences University is seeking a full-time Administrator / TH Senior Staff Associate.
This position will have a dual reporting structure to the Department Executive Administrator and the Division Chief of Orthopaedic Surgery.
As a member of Senior Management in the Department of Orthopaedic Surgery and Rehabilitation Medicine, the incumbent will coordinate the operations of the Division of Orthopaedic Surgery with other hospital divisions and services to achieve the optimum level of healthcare delivery across inpatient and outpatient areas related to the division.
Additionally, the successful candidate will:
* Oversee and optimize strategy, marketing, finance, and operations for the division.
* Be responsible for the administrative, clinical direction, and oversight of the staff and services in the Division of Orthopaedic Surgery, including Staff Assistants, Physician Assistants, Nurse Practitioners, and Care Coordination.
* Initiate and manage recruitment and on-boarding of staff in the division.
* Develop and implement departmental policies and procedures related to the services in the division.
* Assure compliance with policy and procedures of governing bodies.
* Oversee budget of all division services, identify staffing needs, and adjust accordingly to maximize value.
* Participate in hospital-wide committees as needed and assigned.
* Perform all required paperwork for annual evaluations and recruitment on a timely basis. Maintain hospital files as per hospital policy.
* Provide monthly reports to the Department Chairman and weekly reports to the Executive Administrator and Division Chief regarding division productivity and performance.
* Function as a liaison between hospital administration and division staff.
* Provide administrative support to the Division Chief, including but not limited to on-boarding of physicians and assisting the Residency Program Director & Coordinator with necessary Graduate Medical Education (GME) responsibilities.
* Serve as a leader and liaison between the division and other hospital departments and services, including attendance at rounds, and leading performance improvement initiatives.
* Supervise a large number of professional, technical, and clerical personnel within the University Hospital of Brooklyn, the College of Medicine, and the University Physicians of Brooklyn practice plan.
* Be a role model for other staff and model the WE CARE values of the institution.
Required Qualifications:
* Master's Degree in a health related field;
* OR 7+ years of progressive managerial experience in an acute hospital setting with extensive knowledge of inpatient and outpatient operations across multiple care sites.
* Excellent written and verbal communication skills, analytical skills, and interpersonal skills.
Preferred Qualifications:
* Experience with a Residency Program and GME preferred.
* EHR and data system familiarity is a plus.
Work Schedule:
Monday to Friday; 8:00am to 4:00pm (Full-Time)
Salary Grade/Rank:
SL-5
Salary Range:
Commensurate with experience and qualifications
Executive Order:
Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at ************** or via email at ****************.
Equal Employment Opportunity Statement:
SUNY Downstate Health Sciences University is an affirmative action, equal opportunity employer and does not discriminate on the basis of race, color, national origin, religion, creed, age, disability, sex, gender identity or expression, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, criminal conviction, and all other protected classes under federal or state laws.
Women, minorities, veterans, individuals with disabilities and members of underrepresented groups are encouraged to apply.
If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact Human Resources at *****************
Sr. Oracle 11g/12c Spatial DBA
Salesforce administrator job in Lansing, MI
Senior Oracle 11g/12c Spatial DBA Duration: 12 months Skills Required · Experience with Oracle Spatial · Provide support for growing Oracle Spatial needs, including installation, tuning and trouble shooting · Assist in the implementation of Oracle Statewide Standards
· Experience with Oracle 11g , 12c
· Working knowledge of DDL, DML, PL/SQL, stored procedures, triggers, views, constraints and cursors
· Proficiency with Oracle performance tuning
· Proficiency with database backup and recovery using Oracle RMAN…..
· Ability to analyze and design physical databases and their definitions
· Experience with disaster recovery planning and testing
· Experience with installation, configuration and upgrades of vendor-supplied software, including contacting vendor on enhancements and problems.
· Strong problem solving and conceptual thinking abilities
· Excellent written/verbal communication and documentation skills
· Able to work independently and deliver high quality results when given a set of requirements
· Experience with Oracle on Solaris
Skills Preferred
· Experience managing databases up to 10+ TB
· Knowledge of Shell Scripting
· Knowledge of EMC and NetApp SAN hardware
· Knowledge/Experience with database appliances
· Data guard, compression, backup tools.
Experience Required
Bachelor's Degree in Computer Information Systems, Computer Science or Computer Systems Engineering; or a Bachelor's degree in a related field appropriate for the assignment plus five years of experience.
· 1+ years' experience with spatial models and algorithms
· 2-4 years Oracle Spatial programming experience
· 3-7 years Oracle SQL and PL/SQL programming experience
Qualifications
BS Degree
Additional Information
All your information will be kept confidential according to EEO guidelines.
Help Desk/Junior System Administrator
Salesforce administrator job in Cement City, MI
The superior engineering, workmanship, and overall quality of Ross Design™ products have kept us at the forefront of manufacturing since 1989. We work hard to exceed expectations in the quality and durability of our products. Most importantly, Ross Design™ strives to add value to our customer's products through innovative design and state of the art manufacturing processes.
We, along with the rest of the world, are working to make the new hybrid work environment successful for our team and our clients. Keeping everyone safe, finding ways to be flexible, while providing a good work/life balance and at the same time meeting our clients IT support needs is very important to our company. Joining our team in a technical capacity you'll also be able to contribute your ideas for ways to improve our workflow in a new hybrid work environment, which has become our model for the foreseeable future.
Job Description
We are currently hiring Help Desk/Junior System Administrator. This is a position where you will be the first line of support to solve problems and provide remote and on-site support for multiple Robust clients. This position requires flexibility, patience, problem solving, and business savvy.
Essential Duties and Responsibilities:
Build and maintain great relationships with our clients
Maintain and manage hardware and software on desktops, laptops, mobile devices, and other related equipment in PC and Mac environments
Daily interaction with our internal CRM for ticketing and tracking time and expenses as they occur
Perform basic technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security
Utilize remote monitoring and management system
Document EVERYTHING.
Timely communication with customers - responding to support requests, keeping them informed of incident progress, notifying them of impending changes or agreed outages, etc.
Proven good judgment and problem solving skills, including escalating issues and problems as appropriate to ensure speedy resolution
Qualifications
Technical Skills and Knowledge
Troubleshooting skills for PC/Mac/Mobile devices (iOS and Android)
Microsoft Office
TCP/IP networking and DNS
Windows Server experience, including Active Directory
Windows and Mac OS's
Backup and disaster recovery solutions
Security solutions and best practices
Phone system configuration and troubleshooting
Interpersonal Skills
Must be a people-person to get hired here
Excellent communication skills, both verbal and written, technical and non-technical
Strong organizational skills; ability to balance priorities at multiple locations
Excellent documentation skills and comfortable with Visio
Critical thinking skills with problem-solving abilities
Ability to present ideas in user-friendly language
Ability to build and extend existing client relationships
Additional Information
Why Work Here?
Great teammates, great clients, exploring new technology, great training, advancement opportunities
We are an equal opportunity employer. Applicants are considered for positions without regard to veteran status, uniformed servicemember status, race, religion, sex, national origin, age, physical or mental disability, genetic information or any other category protected by applicable federal, state, or local laws.
Salesforce Administrator - Certinia
Salesforce administrator job in Lansing, MI
BS&A JOB DESCRIPTION Senior Salesforce Administrator (Certinia) About the PositionThe Senior Salesforce Certinia Administrator is responsible for the configuration, administration, and optimization of Certinia (previously known as FinancialForce) applications within the Salesforce ecosystem, focused on PSA, Accounting, and Revenue Management. The role is configuration-first (Flows and standard features), with smart escalation to development only when needed for performance, scale, or vendor gaps. You'll partner with Finance, IT, Customer Success, and Business Operations to keep systems secure, reliable, and aligned with company objectives.Position QualificationsEducation
Bachelor's degree in Computer Science, Information System, or related field.
Salesforce Platform Administrator II and/or Platform App Builder a plus.
Certinia PSA and related Certinia certifications required
Other combinations of education and experience may be considered in substitution for the minimum qualifications.
Experience
8+ years Salesforce experience, including 4+ years hands-on Certinia (FinancialForce) with deep PSA expertise ideally including Resourcing, Assignments, Task Management, Time Entry and Budgeting.
Proven delivery using Apex, Lightning Web Components (LWC), Triggers, Batch/Async, Visualforce; strong Salesforce Flows.
Experience integrating Certinia/Salesforce with adjacent systems (APIs, middleware/iPaaS); SOQL/SOSL proficiency.
Demonstrated strength in Salesforce Flows, security model, data stewardship, and environment/release execution.
Experience coordinating integrations and collaborating with developers/partners; comfort with SOQL for verification and troubleshooting.
Ideally has experience launching a Customer Community for PSA
Essential Job Tasks
(This is not an all-inclusive list of all job duties that may be required; employees will be required to perform other related duties as assigned.)
Configure, customize, and maintain Certinia PSA, Revenue Management, and ERP (FinancialForce ERP) to meet evolving business needs.
Set up and manage users, roles, profiles, permission sets/PSGs, hierarchies, sharing rules, SSO; ensure least-privilege access and data integrity.
Design, test, and implement Salesforce Flows (record-triggered, scheduled, sub flows, invocables), approvals, and business rules to streamline operations.
Build and maintain dashboards and reports for leadership and end users; provide insights into business performance and operational metrics; support BI handoffs (Snowflake/Tableau/Power BI).
Triage feature requests and incidents; troubleshoot Certinia and integrated Salesforce systems; communicate status and resolutions clearly.
Maintain dev/test/prod orgs; manage sandbox refresh cadence and test data; coordinate UAT, release windows, cutover/rollback, and release notes (DevOps Center/Change Sets).
Validate field mappings and connected apps (e.g., HubSpot, Certinia modules, Snowflake, Tableau); monitor jobs/logs; partner with developers/iPaaS teams when changes are required.
Partner with Business Operational leaders to create SOPs/runbooks/user guides; support or deliver targeted training and change communications to drive adoption.
Work cross-functionally with Finance, IT, Customer Success, and other admins; act as a BS&A Certinia subject matter expert.
Recommend configuration/Flows by default; document criteria to involve development (e.g., performance limits, complex orchestration, or confirmed vendor gaps).
Ability to evaluate business requirements and provide for:
Overall recommendation on whether any such requirements “should” be managed with Certinia or not.
If “yes”, what is the proper way to design and build the requirement taking advantage first of out of the box objects & features and second if customization is required, how to best leverage native workflow tools like Salesforce Flows, and third, if necessary, how to customize with Apex.
Skills and Competencies
Strong systems thinking; crisp stakeholder communication; bias to document and automate.
Expert Salesforce Flow patterns; advanced Apex/LWC engineering; strong grasp of limits, performance, and security.
Confident configuring objects/fields/page layouts/record types across Sales, Service, and Experience Cloud.
Deep command of profiles, permission sets/PSGs, roles, sharing rules, FLS, and SSO; enforces least-privilege and finance SoD.
Validations, dedupe, imports/exports; builds stakeholder-ready reports/dashboards and supports BI handoffs.
Planning sandbox strategy and refresh cadence; promotes configuration via DevOps Center/Change Sets; coordinates UAT, cutover/rollback, and release notes.
Validating mappings and connected apps; monitors jobs/logs with clear escalation; partners effectively with developers/iPaaS teams.
Triage incidents/requests to SLA; authors SOPs/runbooks/user guides; delivers targeted training; communicates trade-offs clearly.
Practical integration skills (APIs, middleware), structured troubleshooting, and test-first mindset.
Key Certinia PSA & Rev Mgmt. & ERP Skills:
Set up and maintain resource scheduling, timecards, project templates, milestone triggers, and forecasting modules tailored for global and multi-entity business requirements.
Automate revenue recognition processes, apply recognition templates to source records, and manage multi-currency and multi-region accounting policy alignment.
Create, optimize, and manage dashboards, reports, and analytics for finance, PMO, and leadership stakeholders; ensure data quality and compliance with internal audits and global governance policies
Proficiency with Certinia ERP/Accounting modules: General Ledger, Accounts Payable/Receivable, Financial Reporting, and integration of financial data
Other requirements
Prior to hiring, BS&A requires that all candidates pass a background review.
Knowledge, Skills, and AbilitiesKnowledge of
Certinia modules PSA, Accounting, Revenue Management, including projects/resources, time & expense, approvals, billing, revenue recognition, and Services Estimating.
Salesforce platform architecture and security model (objects/relationships, profiles, permission sets/PSGs, roles, sharing, FLS), Flow types, and environment/release paths.
Integration touchpoints and data flows between Salesforce/Certinia and adjacent systems (e.g., HubSpot, Snowflake, Tableau), including Connected Apps and SSO basics.
Data governance practices: validations, duplicate prevention, reconciliations, auditing, and segregation of duties (SoD) for finance processes; reporting/dashboards concepts.
Skill in
Designing robust Salesforce Flows and approvals (subflows, invocables, error handling/logging) and documenting reusable patterns.
Administering users/permissions and implementing secure sharing models; managing SSO and connected app policies.
Data operations using Data Loader/Import Wizard (imports/exports, mass updates, dedupe) and building stakeholder-ready reports/dashboards.
Release execution across sandboxes via DevOps Center/Change Sets, coordinating UAT, and following cutover/rollback checklists with clear release notes...
Ability to
Translate business requirements into maintainable configurations and make clear config-vs-code recommendations when escalation to development is warranted.
Troubleshoot across configuration/data/integration layers using logs, debug tools, and basic SOQL; drive issues to resolution within SLAs.
Communicate clearly with non-technical stakeholders; produce SOPs/runbooks/user guides and deliver targeted training to drive adoption.
Prioritize multiple requests in a fast-paced environment while maintaining data integrity, security, and compliance.
Working Conditions
Primarily Indoors office environment
Rarely outdoors, in temperatures above 90 degrees or below 40 degrees
Standard working hours with potential for extended hours during project peaks or audit periods.
SupervisionReports to VP IT & Security
Auto-Apply2512-8 Rhapsody Developer/Admin
Salesforce administrator job in Lansing, MI
Job Description
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This position serves as the lead DevSecOps and Azure DevOps/OpenShift (Kubernetes) engineer supporting large-scale State of Michigan Department of Health and Human Services (DHHS) projects. The role requires deep technical expertise and leadership to guide teams toward organizational maturity in DevSecOps practices. Responsibilities include consulting with development teams to ensure platform alignment with business application requirements, mentoring team members, and managing containerized environments and CI/CD automation.
Key Responsibilities:
Design and implement Azure DevOps (ADO) structures, including Wiki, Work Items, Pipelines, Git repos, branches, and pull requests.
Automate CI/CD processes for Red Hat OpenShift/OCP, Linux, Windows, SQL Server, Oracle, and other platforms.
Create ADO build and deploy pipelines for Java and .NET applications, integrating with Apache Tomcat, JBoss, SQL Server, Linux, and Oracle.
Develop and maintain process and automation documentation.
Troubleshoot application issues in OpenShift Container Platform environments.
Create build, deployment, and CRD configuration files for OpenShift applications.
Develop Docker and S2I images, manage stateful sets, and convert images between formats.
Maintain Docker image repositories (e.g., Quay) and create Docker files, images, and containers.
Administer Elastic Stack (Elasticsearch, Logstash, Kibana) for performance, capacity, and index management.
Configure Logstash pipelines and grok patterns; manage Elastic Beats (Filebeat, Heartbeat).
Integrate SonarQube, Coverity, and Black Duck into ADO pipelines and pull request workflows.
Write and debug Linux shell scripts (.ksh, bash) and Python scripts.
Debug Java errors and manage SSL, TCP/IP networking, and LDAP configurations.
Collaborate with diverse teams to ensure successful deployment, upgrades, and maintenance of products.
Requirements
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Required Skills & Experience:
Kubernetes/OpenShift: 8+ years of experience.
Linux Shell Scripting: 8+ years.
Application Containerization: 5+ years as an expert.
DevSecOps Practices: Proven experience in infrastructure, scripting, and automation.
Technical Expertise (5+ years):
OpenShift
Azure DevOps
ELK Stack (Elastic, Logstash, Kibana)
Docker
SonarQube
Black Duck
Linux (bash, shell)
S2I
Python
NGINX
WebSphere
LDAP
Salesforce Marketing Cloud (SFMC) Developer
Salesforce administrator job in Lansing, MI
Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce.
Recruiting for this role ends on December 19th 2025.
Work You'll Do
* Deliver high-quality technical solutions that drive the marketing teams to utilize the full functionality of the Marketing Cloud platform
* Lead the solution and execution of advanced configuration/development activities across the full suite of SFMC modules based on business requirements
* Implement and maintain Architecture best practices
* Support the technical needs of the client and oversee other developer's work
* Own higher-level brainstorming from a design architecture perspective
* Help manage up to our part time technical lead
The Team
Deloitte's Government & Public Services (GPS) practice - our people, ideas, technology and outcomes - is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.
Our Advertising, Marketing, & Commerce offering designs and implements solutions that engage and activate customers through the customer journey.
Qualifications
Required:
* Bachelor's degree
* 2+ years of experience performing the technical development of Salesforce Marketing Cloud solutions including hands-on experience in requirements gathering and translating them into technical solutions
* Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
* Ability to travel 0-50%, on average, based on the work you do and the clients and industries/sectors you serve
Preferred:
* 1+ years of hands-on experience with Email Studio, Mobile Studio, Journey Builder, Content Builder, Audience Builder, Data Modeling, Data Extensions, ETL, GTL, and Marketing Cloud APIs
* 1+ years of development experience building Cloud Pages utilizing HTML, CSS, JavaScript and AMPScript and with object-oriented program languages, APEX, Visualforce, JQuery, SOQL and SQL queries
* 1+ years of experience implementing automated solutions utilizing Marketing Cloud Server-Side Java Script (SSJS)
* Preferred Certifications: Marketing Cloud Consultant, Marketing Cloud Developer, Marketing Cloud Admin, Marketing Cloud Email Specialist
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $84,400 to $155,400.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
Information for applicants with a need for accommodation: ************************************************************************************************************
#LS-AS8
Recruiting tips
From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.
Benefits
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Our people and culture
Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work.
Our purpose
Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more.
Professional development
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Requisition code: 318114
Job ID 318114
Rational Jazz Admin
Salesforce administrator job in Lansing, MI
360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.
Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective-C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and Jquery mobile.
Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us.
We make sure that we deliver performance-driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change.
Job Description
Experience in installing and administering the Jazz/CLM toolset in enterprise organizations, including tool configuration and version upgrades
Experience in installing and administering the ClearCase/ClearQuest toolset in enterprise organizations, including tool configuration and version upgr
Experience in performance monitoring and tuning of Jazz/CLM toolset
Experience on both Windows and Linux platforms
Experience working with database administrators
Experience using the Rational CLM tools
Experience with Rational APM (Application Performance Monitor)
Experience in WebSphere administration
Experience with automated testing, preferably Rational Functional Tester
SAFe Certification
Additional Information
Thanks and Regards,
Ankur Bhatia
Rational Jazz Admin
Salesforce administrator job in Lansing, MI
360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.
Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective-C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and Jquery mobile.
Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us.
We make sure that we deliver performance-driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change.
Job Description
Experience in installing and administering the Jazz/CLM toolset in enterprise organizations, including tool configuration and version upgrades
Experience in installing and administering the ClearCase/ClearQuest toolset in enterprise organizations, including tool configuration and version upgr
Experience in performance monitoring and tuning of Jazz/CLM toolset
Experience on both Windows and Linux platforms
Experience working with database administrators
Experience using the Rational CLM tools
Experience with Rational APM (Application Performance Monitor)
Experience in WebSphere administration
Experience with automated testing, preferably Rational Functional Tester
SAFe Certification
Additional Information
Thanks and Regards,
Ankur Bhatia