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Salesforce administrator jobs in District of Columbia

- 284 jobs
  • Salesforce Administrator

    Finca International

    Salesforce administrator job in Washington, DC

    FINCA is a global organization committed to creating pathways out of poverty through sustainable, scalable solutions rooted in the needs of the people it serves. Operating in some of the world's most challenging markets, FINCA provides financial and non-financial tools that help individuals and communities build resilience, generate income, and invest in their children's education. FINCA's work is driven by the belief that all people should have the opportunity to leverage their wisdom, talent, and effort to determine their own destiny, and aims to reach at least 40 million people by 2028 with proven solutions that spark lasting impact. FINCA International seeks a proactive Salesforce Administrator to optimize our Salesforce Nonprofit Cloud (NPC) platform. This role drives efficiency, empowers staff, and ensures that our technology aligns with our strategic goals. The ideal candidate will be an analytical thinker and hands-on problem solver who can support users, enhance system functionality, and guide best practices across the organization. Essential Duties User Management and Training Create and manage user accounts, profiles, roles, and permissions. Provide onboarding and ongoing training to staff on Salesforce functionality. Serve as the primary point of contact for user support and troubleshooting. System Configuration, Maintenance and Enhancements Maintain and customize objects, fields, page layouts, and record types. Perform system audits and data integrity checks. Manage integrations with third-party platforms (e.g., marketing tools). Evaluate and implement new apps and features to enhance system capabilities. Manage security settings and ensure compliance with data protection policies. Reports and Dashboards Collaborate with staff to design reports and dashboards that support fundraising, donor engagement, and operational insights. Collaborate with staff to define reporting needs and deliver actionable data. Workflow and Automation Develop and optimize workflows, process builders, and flows to streamline operations. Implement automation to improve efficiency and reduce manual tasks. Strategic Guidance Work with supervisor to advise staff and leadership on Salesforce best practices and system capabilities. Stay current with Salesforce releases and recommend relevant updates. Support FINCA's strategic initiatives by aligning Salesforce functionality with organizational goals. Supervisory Responsibility None Competencies Quality: Excellent attention to detail; applies feedback to improve performance; monitors own work to ensure quality; very good project management skills. Change Management: Develops workable implementation plans; prepares and supports those affected by change; monitors transition and evaluates results. Problem Solving: Diagnoses and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations. Initiative: Takes ownership of tasks and seeks opportunities to improve systems and processes; pursues continuing learning; acts independently while knowing when to consult or collaborate. Strategic Thinking: Develops strategies to achieve organizational goals; understands strengths and weaknesses of current processes; adapts strategy to changing conditions. Qualifications Salesforce Experience 2+ years of experience as a Salesforce Administrator or in a similar role. Salesforce Platform Administrator Certification. Experience with tools such as Data Loader, Workbench (including writing and running basic SOQL queries), and Salesforce reports and dashboards. Proficiency with Salesforce Lightning Experience and its administrative features. Other Technical Skills Experience with data management tools and data import/export processes. Understanding the Salesforce data model and relationships (objects, fields, IDs, lookups). Familiarity with SOQL queries and data validation using tools like Workbench. Knowledge of formulas, automation logic, and reporting best practices. Familiarity with Salesforce integrations and data connections (e.g., REST/SOAP APIs or similar tools). Basic troubleshooting skills for hardware/software Knowledge of Windows OS Experience using ticketing systems Personal Attributes Strong interpersonal and communication skills, with the ability to effectively support and train users. Ability to work independently and collaboratively within a team environment. A passion for continuous learning and staying updated on industry trends. Key Deliverables Data Integrity: Regular data audits show clean, deduplicated, and well-organized data. System Reliability: Minimal downtime or user disruptions due to configuration or release issues. User Satisfaction: Staff report confidence using Salesforce and provide positive feedback on responsiveness and helpfulness in resolving tickets. Reporting Accuracy: Reports and dashboards consistently reflect correct and actionable data. Platform Currency: System updated with relevant releases, security patches, and new feature implementations. Documentation Quality: All system changes, configurations, and data processes are well-documented and accessible for reference. Travel Requirements None. Physical Demands Ability to travel in economy class when traveling by air or rail.
    $70k-96k yearly est. 3d ago
  • Senior Database Administrator (No C2C)

    Aptonet

    Salesforce administrator job in Washington, DC

    Note: Candidate must be a U.S. citizen or green card holder who has resided in the U.S. for at least 3 years and the ability to obtain a public trust. This role is responsible for the installation, configuration, maintenance, and performance tuning of Microsoft SQL Server databases. They ensure the security, availability, and reliability of database systems that support business applications and data needs. This role also prioritizes the ongoing maintenance of enterprise-level open-source database systems. Lastly, it ensures the stability, reliability, scalability, and security of mission-critical data platforms that support business operations and analytics. The ideal candidate will have extensive hands-on experience managing large, high-availability MySQL and PostgreSQL environments-both on-premises and in the cloud. They will play a key role in database architecture planning, automation of operational workflows, and mentoring junior DBAs. The Senior DBA works closely with development, DevOps, and infrastructure teams to optimize database performance, streamline deployments, and ensure seamless data operations across multiple environments. Job Description and Duties Position is required to be full-time onsite at DOT HQ, Washington DC Assist in driving, standardizing, and managing unified configuration management database. Install and configure Microsoft SQL Server instances and tools (SSMS, SSRS, SSIS, SSAS). Set up new databases, servers, and related infrastructure. Manage SQL Server clustering, replication, and high availability solutions. Monitor and maintain database performance, integrity, and security. Perform regular database maintenance tasks (index optimization, statistics updates, consistency checks). Plan and perform database upgrades, patches, and migrations. Troubleshoot database errors, bottlenecks, and performance issues. Analyze query execution plans and optimize SQL queries. Monitor system performance using tools like SQL Profiler, Extended Events, and Performance Monitor. Identify and resolve slow-running queries or deadlocks. Manage user accounts, roles, and permissions to maintain data security. Audit database activities and log changes. Maintain detailed documentation of database environments, configurations, and changes. Generate reports for performance metrics, growth trends, and usage statistics. Required Education and Experience: Oracle and SQL Certified. Proficient in SQL Cluster, Always-On Cluster, On-premises to Azure Migration. Experience with Azure Managed Instance, SQL STIG (Security Technical Implementation Guides), Transparent Data Encryption (TDE), Strong knowledge and experience in SQL Server and Oracle database administration, including installation, configuration, optimization, and maintenance. Expertise in managing SQL Server instances (2019/2017/2016/2014/2012) and Oracle databases on various platforms, including VMWare, Azure (IaaS/PaaS), and on-premises. Experience with Oracle RAC, Oracle Enterprise Manager, RMAN backups, Oracle Data Guard, and setting up Oracle RAC on Windows. Proficiency in Linux shell scripting and experience with AWS RDS and EC2-based databases. Ability to troubleshoot performance issues, analyze SQL execution plans, and optimize database performance. Experience with database security solutions, including Transparent Data Encryption (TDE) and Oracle STIG compliance. Knowledge of AWS concepts required for performing DBA operations on AWS cloud. Experience with DR testing, making recommendations, and providing on-call support. Preferred skills and qualifications: Experience supporting a 24x7 operations environment Deploy and manage SQL Server on various platforms, including VMWare, Azure (IaaS/PaaS), and on-premises. Also, build and manage Azure managed instances and Azure managed databases. Install, configure, and manage SQL Server instances (2022/2019/2017/2016/2014/2012) and Oracle databases on Linux / Windows platforms. Deploy and manage SQL Server on various platforms, including VMWare, Azure (IaaS/PaaS), and on-premises. Also, build and manage Azure managed instances and Azure managed databases. Facilitate database migration from on-premises environments to Azure and execute SQL database upgrades, migrations, backups, and restores. Administer user access by provisioning SQL logins and users based on project requirements and configure and troubleshoot database Always-on availability groups (AG) and AG-related issues. Implement and troubleshoot database mirroring solutions, database log shipping setups, and database transaction replication configurations. Manage SQL clusters, resolve cluster-related issues, and monitor database conditions, proactively rebuild indexes, and perform routine maintenance tasks. Utilize monitoring and performance tuning skills to schedule automated activities, including database health checks, disk space monitoring, job alerts, index monitoring, and statistics tracking. Configure database mail for SQL job alerts, install and configure SQL Server Reporting Services (SSRS), and apply Service Packs to SQL Server versions (2008R2, 2012, 2016, 2017, 2019, 2022) and patches to Windows Server versions (2003, 2003 R2, 2012, 2019, 2022). Install Oracle binaries and configure new Oracle databases on Linux / Windows, apply Quarterly Oracle Patches on Oracle databases running on Linux / Windows, and troubleshoot Oracle database performance issues, providing RCA reports. Analyze and optimize SQL execution plans for slow SQL, configure Oracle Enterprise Manager, set up database monitors using OEM and custom shell scripts, and configure Oracle RMAN backups and Oracle database recovery. Experience using Oracle Data Guard on 19c, setting up Oracle RAC on Windows, and expertise in Linux shell scripting and database security solutions. Experience setting up database users based on minimum required databases privileges best practices, experience on AWS RDS and EC2 based databases, and knowledge of AWS concepts required for performing DBA operations on AWS cloud. Experience testing DR solutions and making recommendations, supporting DBA on-call tasks on a rotation basis. Demonstrates teamwork and is available for On-Call Support. Mandatory participation in monthly database patching.
    $97k-127k yearly est. 1d ago
  • SALESFORCE ADMINISTRATOR/PROJECT MANAGER

    Direct Staffing

    Salesforce administrator job in Washington, DC

    WASHINGTON DC Information Technology - Developer EXP 5-7 yrs DEG Bach Job Description. Plan and manage one or more IT systems development projects supporting the Multifamily business unit. Manage initial evaluation and determination of projects in the Multifamily portfolio. Develop and manage project scope and requirements in coordination with business partners, technology and operations staff. Responsible for tracking attainment of project milestones. Managing resource and project budgeting for individual projects. May provide technical oversight to some staff. KEY JOB FUNCTIONS Reporting into the business, serve as administrator for one or more applications being rolled out on Salesforce. Administration activities include but are not limited to: •Promoting User Adoption • Ad hoc reporting and Dashboard development / configuration •Data Management activities •Contact Management •Community Management •Opportunity Team assignments •Miscellaneous configuration changes •Participate in activities to help refine Salesforce governance •Triage issues with Production Support Groups •Participate in development teams for new application development • • Provide Salesforce subject matter expertise to the Multifamily Business •Perform business analysis and project management activities to support the Multifamily business' portfolio of projects. •Manage daily team activities to advance the work of one or more Multifamily IT projects. Plan, document, review, and manage subordinate performance. •Develop implementation plans. Allocate and coordinate resources. Align with other projects. Develop methods for monitoring project progress. Provide analytical support in synthesizing and reporting results. •Develop, monitor, and review project budgets. Verify expenditures vs. actual. Explain variances. •Establish schedules and priorities. Prepare and deliver status reporting in areas such as metrics, staffing statistics, resource tracking, SOX compliance, unit progress, issue tracking, and staff meetings. •Manage administrative tasks to include access requests, space management, equipment procurement and tracking, and contractor requisitions and work orders. •Develop, implement, and share best practices and tools in areas such as technology development, project management, risk management, change management, document retention and management, and post-implementation review. •Develop, implement, and document procedures. Adhere to corporate and business unit standards and procedures. Obtain required approvals. •Provide technology support and input. Support opportunities for technology improvements. Make recommendations for enhancements. •Manage key internal and external relationships. Identify and resolve project issues, interdependencies, and conflicts. Ensure positive outcomes. •Develop team members and provide ongoing professional guidance and direction. EDUCATION •Bachelor's Degree or equivalent required MINIMUM EXPERIENCE •6+ years of related experience SPECIALIZED KNOWLEDGE & SKILLS •Familiarity with configuration and/or development of applications on the Salesforce platform. •Salesforce system administration. •Salesforce Administrator and/or Developer certification preferred •Experience supporting IT project governance processes •Familiarity with implementation of applications on Salesforce.com and administration of the tool •Familiarity with SDLC and technology operations processes •Experience with and understanding of the multifamily/commercial mortgage lifecycle including origination, underwriting, pricing, closing, securitization and servicing preferred •Clear and concise communication •Familiarity and experience with MS Project •Financial Services experience preferred •PMP preferred Additional Information All your information will be kept confidential according to EEO guidelines. Direct Staffing Inc
    $70k-96k yearly est. 11h ago
  • Salesforce Administrator with GovCloud and ServiceCloud

    CapB Infotek

    Salesforce administrator job in Washington, DC

    CapB is a global leader on IT Solutions and Managed Services. Our R&D is focused on providing cutting edge products and solutions across Digital Transformations from Cloud, AI/ML, IOT, Blockchain to MDM/PIM, Supply chain, ERP, CRM, HRMS and Integration solutions. For our growing needs we need urgently a Salesforce Administrator with least four (4) years of experience in Salesforce Administration and at least six (6) years of experience in software life cycle development. The Salesforce Administrator shall have experience in configuring and building Salesforce GovCloud environments Skills Needed: 1) Salesforce Environment setup (4 years). 2) Salesforce Application Configuration (4 years). 3) Salesforce setup with Heroku (1 year). 4) Salesforce Service Cloud customization (2 years). 5) Salesforce GovCloud implementation experience (1 year). 6) Salesforce Workflow, Process Builder, and Visual Flows (4 years). Rush your resume with contact details, and absolute best rate/hr on 1099 or c2c.
    $70k-96k yearly est. 60d+ ago
  • ServiceNow Administrator/Developer SME

    Govcio

    Salesforce administrator job in Washington, DC

    GovCIO is currently hiring a ServiceNow Administrator/Developer SME to support our USSS Network Operations and Security Center (NOSC) proposal. This position will be located in Washington, DC and is a hybrid remote position. Responsibilities Guides ITSM strategy, planning, and service delivery to emphasize efficiency and effectiveness. Contributes ITSM-related recommendations for implementation consideration spanning across service management policies, guidelines, and processes. Capable of working independently as well as collaboratively with remote teams and clients Design and develop queries, reports and dashboards Design and configure ServiceNow modules and forms Administer ServiceNow applications, including updating security and workflow configurations Design and develop scoped applications as well as a service portal Provide additional support based on subject matter expertise Qualifications Bachelor's with 12+ years (or commensurate experience) Required Skills and Experience Minimum of 8 years of overall IT experience Minimum of 8+ years of experience as a ServiceNow developer in various roles Thorough knowledge of the ServiceNow System Experience with JavaScript, HTML, CSS, Jelly, HTTP, XML Experience in REST, SOAP services, etc An understanding of ITIL and/or ITIL Certified Strong communication skills (written and verbal), strong interpersonal skills, customer-centric attitude Clearance Required: US citizenship is required to acquire a Top Secret Clearance. Preferred Skills and Experience ServiceNow Administrator Certification ITIL Foundation Certified ServiceNow Developer Certifications ServiceNow Certified Implementation Specialist Company Overview GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? What You Can Expect Interview & Hiring Process If you are selected to move forward through the process, here's what you can expect: During the Interview Process Virtual video interview conducted via video with the hiring manager and/or team Camera must be on A valid photo ID must be presented during each interview During the Hiring Process Enhanced Biometrics ID verification screening Background check, to include: Criminal history (past 7 years) Verification of your highest level of education Verification of your employment history (past 7 years), based on information provided in your application Employee Perks At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including: Employee Assistance Program (EAP) Corporate Discounts Learning & Development platform, to include certification preparation content Training, Education and Certification Assistance* Referral Bonus Program Internal Mobility Program Pet Insurance Flexible Work Environment *Available to full-time employees Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. Posted Pay Range The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. Posted Salary Range USD $155,000.00 - USD $165,000.00 /Yr.
    $155k-165k yearly Auto-Apply 54d ago
  • Senior Salesforce Consultant

    Fiontaorporated

    Salesforce administrator job in Washington, DC

    We are seeking an experienced Senior Salesforce Consultant to lead and execute Salesforce implementations for our nonprofit and association clients. As a key member of our Solution team, you will set technical strategy, guide implementation teams, and serve as a trusted advisor to our clients throughout their digital transformation journey.Essential Functions:Technical Leadership Lead end-to-end Salesforce implementations from discovery through deployment Architect scalable solutions leveraging Salesforce platform capabilities, integrations, and third-party applications Conduct stakeholder interviews and requirements gathering sessions to define project scope and success criteria Design and document technical solutions that align with client business objectives Perform hands-on configuration and customization using declarative approaches Project Delivery Partner with Project Managers to ensure successful project delivery within scope, timeline, and budget Decompose complex requirements into actionable work items aligned with team capabilities Conduct quality assurance reviews of team deliverables before client presentations Lead critical issue resolution and risk mitigation activities Maintain project documentation and ensure adherence to delivery best practices Team Development & Collaboration Provide technical mentorship and guidance to Salesforce consultants and developers Foster knowledge sharing and continuous learning within the delivery team Collaborate with cross-functional teams to ensure cohesive solution delivery Business Development Support pre-sales activities including solution design and proposal development Participate in sales engineering efforts to demonstrate platform capabilities Serve as subject matter expert during client presentations and workshops Essential Skills and Work Experience:Technical Requirements 3+ years of experience leading Salesforce implementation projects Active Salesforce certifications required (minimum 2 of the following): Nonprofit Cloud Consultant (NPC) Nonprofit Success Pack Consultant Sales Cloud Consultant Service Cloud Consultant Platform Administrator - Required Deep expertise with Nonprofit Success Pack (NPSP) and Nonprofit Cloud (NPC) Strong understanding of Salesforce platform capabilities, limitations, and best practices Experience with integration patterns, data migration, and third-party applications Industry Experience Proven track record working with nonprofit organizations or associations Understanding of nonprofit business processes including fundraising, program management, and constituent engagement Experience translating nonprofit requirements into technical solutions Core Competencies Consultative Approach: Ability to understand client needs, provide strategic recommendations, and build trusted advisor relationships Communication Excellence: Strong written and verbal communication skills with ability to present technical concepts to non-technical stakeholders Problem-Solving: Creative approach to solving complex business challenges with innovative technical solutions Self-Management: Ability to work independently, prioritize multiple projects, and meet deadlines in a fast-paced environment Team Collaboration: Proven ability to work effectively in distributed teams and foster collaborative relationships Preferred Qualifications Knowledge of Agile/Scrum methodologies Experience with DevOps practices and tools Additional Salesforce certifications (Architecture, Integration, Data) Background in change management and user adoption strategies Work Location: Fíonta is a remote first work environment, the individual in this position will spend the majority of the workday in front of their computer working from their home office. The individual is required to report to work (whether in office or remote) each day, unless otherwise arranged with their manager. Fíonta Employees... Take initiative: identify a need or opportunity to benefit the client or company and take appropriate steps to fill or achieve it. Orient towards clients: proactively support Fíonta's clients and would-be clients by considering and advocating for their needs. Possess exceptional organizational and time management skills: manage workload across multiple projects, taking priority into consideration. Solve problems creatively: think outside of the box and develop innovate solutions to challenging problems. Consistently display honesty and integrity: exhibit intuitive understanding of the “right thing” and a track record of doing so. Additional Information: Fíonta offers a generous benefits package that includes health, dental, 401k, vacation, holidays, and much more. The annual base salary for this role is targeted between $114,000.00 - $135,000.00.* Fionta is an EEO employer committed to fostering a culture of transparency and fairness. As part of this commitment, we believe in pay transparency and we strive to provide all candidates and employees with clear and equitable compensation practices that are consistently applied throughout the company. *Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related criteria. Fíonta is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, marital status, national origin, age, veteran status, disability, or any other protected class. All your information will be kept confidential according to EEO guidelines.
    $114k-135k yearly Auto-Apply 60d+ ago
  • Salesforce Developer (Active Public Trust Required)

    Latitude 3.9company rating

    Salesforce administrator job in Washington, DC

    Due to Government Contract and rules/regulations, all viable candidates must be US Citizens with an Active US Public Trust Security Clearance. Candidates with a DHS Clearance highly preferred Salesforce Certified Technical Architect or Salesforce Certified Application Architect Certification required We are seeking an experienced Salesforce Developer with an active Public Trust clearance to design, build, and optimize mission-critical Salesforce solutions for our federal clients. The ideal candidate has strong technical expertise across the Salesforce platform, excellent communication skills, and proven experience delivering secure, scalable applications within a regulated environment. Responsibilities: Design, develop, and customize Salesforce applications using Apex, Lightning Web Components (LWC), Visualforce, SOQL, and REST/SOAP APIs. Configure Salesforce environments, including Flows, Validation Rules, Process Builder, Roles/Profiles, Permission Sets, and other declarative tools. Integrate Salesforce with external systems using APIs, middleware, and secure data exchange patterns. Translate business requirements into high-quality technical solutions that meet federal security and compliance standards. Participate in full SDLC activities, including requirements gathering, technical design, development, testing, deployment, documentation, and support. Contribute to best practices, code reviews, and continuous improvement initiatives. Requirements: Due to Government Contract and rules/regulations, all viable candidates must be US Citizens with an Active US Public Trust Security Clearance. Candidates with a DHS Clearance highly preferred Salesforce Certified Technical Architect or Salesforce Certified Application Architect Certification required Bachelors Degree 8+ years related work experience $130,000 - $150,000 a year
    $130k-150k yearly Auto-Apply 7d ago
  • Office 365 Jr. Administrator(Min 3yrs Exp)

    Nextgen Solutions Corp 3.6company rating

    Salesforce administrator job in Washington, DC

    Number of positions: 1 Length: 11 Months+ Work Address: Washington DC 20005 Immediate interviews (In Person Interview) is 100% ONSITE Local Candidates ONLY We are seeking a highly skilled and motivated Microsoft Office 365 Junior Systems Administrator to support the Districts Microsoft Office 365 environment and provide end-user support for Microsoft Office 365 services. Complete Description: seeking a motivated and detail-oriented Microsoft Office 365 Junior Systems Administrator to support the Districts Microsoft 365environment. The Junior Administrator will assist with the daily management and troubleshooting of Microsoft 365 services, with a focus on providing responsive and effective end-user support. Key Responsibilities: Provide support to end-users for Microsoft 365 services, such as Exchange Online, Teams, SharePoint, OneDrive and Intune. Address and troubleshoot client-side issues related to Microsoft 365, handling escalations Helps and working to resolve tickets efficiently. Escalate complex or unresolved issues to senior administrators and other relevant IT staff as needed. Perform bulk activations, user setup, and license assignments within the Microsoft 365 admin center to support user onboarding and maintenance. Collaborate with senior administrators and IT team members to implement best practices, improve support processes, and enhance user experience. Develop and deliver user training on Microsoft365 features, and create documentation to help end-users maximize the platforms capabilities. Actively monitor and report on system performance and security, identifying potential issues proactively to ensure smooth operation. Qualifications: Well versed in Microsoft 365 administration. Experience with end-user support and troubleshooting for Microsoft 365 services. Experience with endpoint management usinb various MDM services, (Workspace One, Intune) Familiarity with Exchange Online. Ability to follow structured migration and onboarding processes. Strong communication skills for providing effective user training and support. Minimum Education/Certification Requirements: Bachelor\'s Degree or Equivalent Experience. Required/Desired Skills Candidates must have ALL the Required skills in order to be considered for the position. Desired or Highly Desired skills are a PLUS but may NOT be required. Skill Matrix (Please fill the last two columns of this matrix) Experience with Business workflow processes Required / Desired Amount of Experience Years of Experience Last Used Working knowledge of Office 365, Active Directory, Azure Active Directory (Entra ID) Required 3 Years Experience troubleshooting Microsoft Office suite and account creation in AD and Entra ID Required 3 Years Experience with Azure AD Connect Required 3 Years Experience with managing Exchange and Active Directory permissions for user mailboxes, shared mailboxes, resource mailboxes and public folders Required 3 Years Extensive experience with supporting MS Office suite 2010, 2013 and 2016 as well as Windows 7, 8, 10, 11 Required 3 Years Troubleshooting Outlook client connectivity issues Required 3 Years Troubleshooting email delivery and email routing issues Required 3 Years Expert-level customer service and client-facing expertise with Office 365 Required 3 Years Experience supporting and training end users on Outlook 2010, 2013 and 2016 and configure it for new O365 service Required 3 Years Expert knowledge in Outlook 2013, 2013, OneDrive, Teams, SharePoint Online and O365 on-line services Required 3 Years Certifications: Microsoft 365 Certified: Administrator Expert Required 0 Bachelor\'s Degree or Equivalent experience. Required 0
    $52k-69k yearly est. 9d ago
  • Senior Salesforce Developer

    Latitude Inc.

    Salesforce administrator job in Washington, DC

    Job DescriptionSenior Salesforce Developer A federal-focused technology solutions firm is seeking a Senior Salesforce Developer to support a major government client. This is a fully onsite role with a strong preference for candidates in the DMV region. About the RoleThe Senior Salesforce Developer will lead complex Salesforce initiatives, manage platform enhancements, oversee integrations, and contribute to solution architecture for a large federal program. Key ResponsibilitiesManage all aspects of Salesforce (Salesforce Lightning platform) including complex configuration, customization, and implementation of applications and third-party integrations Participate in application design, configuration, testing, and deployment Lead or support testing, training, documentation, and release activities Analyze system requirements, data flow, and alternative solution methods Provide operational support, enhancements, and bug fixes aligned with best practices Maintain SOP compliance and accurate ticketing for incidents, requests, and changes Proactively identify and implement continuous improvement opportunities Deliver technical assistance and end-user support Collaborate with development teams and conduct code reviews to ensure architectural alignment Perform research and troubleshoot complex technical issues Required QualificationsU.S. Citizen with the ability to obtain a clearance Bachelor's degree in Computer Science or a related field Salesforce Certified Technical Architect (CTA) or Salesforce Certified Application Architect12+ years of IT experience5+ years of experience with system integration, ICD design, Scrum, and RPA8+ years of Salesforce Lightning platform customization (Lightning Components, Apex, declarative tools such as Process Builder, Flows, Visual Workflow, and Lightning App Builder)5+ years implementing Service Cloud features (Omni-Channel, Live Agent, Case Management) Experience with GitLab and Salesforce development tools (CLI, VS Code) Experience with Agile/Scrum and tools such as JiraStrong communication skills Demonstrated ability in solution design Preferred QualificationsExperience supporting federal government clients Familiarity with Software Development Life Cycle (SDLC) Experience with Salesforce Government Cloud and FedRAMP environments Ability to operate in a fast-paced environment Salesforce Certified Advanced AdministratorSalesforce Certified Platform Developer IIExisting or prior federal clearance, especially DHS, is a significant plus
    $85k-113k yearly est. 7d ago
  • Salesforce Developer or Analyst

    Mapjects.com

    Salesforce administrator job in Washington, DC

    Mapjects is a leading centralized operations portal for small and mid sized business. The centralized portal contains ERP components to suite the francise business needs. Mapjects Clearview products provide one-click distribution, logistics and analysis products to enrich and visualize big data sets from warehousing, full-fillments, fraud detection, payment technology and b2b eCommerce. MUST email WORD resume to [email protected] H1, GC or US Citizen Job Description Design and implement Salesforce solutions through customization and development. Implement Integration projects with SalesForce.com/Force.com through the Apex API. Create and manage custom objects, fields, formulas, reports and dashboards. Develop and maintain validation rules and custom workflow rules. Document project requirements when needed. Leverage experience with languages like Java, Ruby or .NET development, web services development and SQL development to build integration points between Salesforce and back-end systems. Train other development resources on Salesforce development practices as needed. Maintain currency with Salesforce development best practices. Skills and Expertise: Minimum 2-4 years, experience with Salesforce administration, customization and reporting tools. Knowledge of Apex, Salesforce API Knowledge of APEX or Java or C# .NET, java Script Salesforce Administration Certified, Salesforce Developer Certification Preferred. General Knowledge of Microsoft Excel. Demonstrated analytical skills and comfort with data, metrics and statistical methods. Flexibility to meet continuously changing priorities and challenges. Needs to possess excellent verbal and written communication skills Strong interpersonal skills; must be a team player. College degree or relative work experience. 3 years experience with SQL query writing. Strong relational database background/understanding. Additional Information please email word copy of resume to ensure it has your contact information, and phone number to reach you. [email protected]
    $85k-113k yearly est. 60d+ ago
  • Senior Salesforce Developer

    Delaney Advantage Technologies

    Salesforce administrator job in Washington, DC

    We are seeking a Senior Salesforce Developer to lead the design, development, and deployment of scalable and secure Salesforce solutions. This role involves working closely with cross-functional teams including architecture, product management, and business stakeholders to build high-performing systems that support mission-critical workflows. The ideal candidate will bring deep technical expertise in Salesforce development and configuration, a strong understanding of Salesforce best practices, and experience in delivering complex solutions in secure environments. Note: U.S. Citizenship is required due to the nature of the client contracts (e.g., government or regulated industry work). Key Responsibilities: Design and develop custom applications, solutions, and integrations within the Salesforce platform using Apex, LWC, Visualforce, and Salesforce APIs. Participate in architecture and design sessions and help lead technical solution discussions. Translate complex business requirements into scalable technical solutions. Perform configuration and customization of Salesforce platforms (Sales Cloud, Service Cloud, Experience Cloud). Implement and maintain DevOps pipelines for CI/CD within Salesforce. Conduct code reviews, unit testing, and support system and user acceptance testing. Optimize performance and scalability of Salesforce solutions. Ensure security and compliance standards are met (e.g., FedRAMP, FISMA if applicable). Provide mentoring and guidance to junior developers and admins. Basic Qualifications: U.S. Citizenship is required. Bachelor's degree in Computer Science, Engineering, or a related technical field. 5+ years of hands-on Salesforce development experience. Strong expertise in Apex, Lightning Web Components (LWC), SOQL, and REST/SOAP APIs. Experience with Salesforce integrations (Mulesoft, middleware, or external systems). Familiarity with Agile methodologies and tools (Jira, Confluence). Proficiency with Git, SFDX, and Salesforce CLI. Preferred Qualifications: Salesforce Platform Developer II Certification (highly preferred). Experience with Salesforce Shield, Event Monitoring, and encryption features. Exposure to federal or public sector projects, including understanding of government data security protocols. Experience working in FedRAMP or other compliance-regulated environments. Knowledge of DevOps tools like Copado, Gearset, Jenkins. Benefits: Competitive salary + performance-based bonuses. Comprehensive health, dental, and vision insurance. 401(k) with company match. Generous PTO and paid holidays. Training budget and Salesforce certification reimbursement. Remote-friendly environment with flexible working hours. DAT is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at DAT via email, the Internet, or in any form or method without a valid written search agreement in place for this position will be deemed the sole property of DAT. No fee will be paid if DAT hires the candidate due to the referral or through other means. Delaney Advantage Technologies, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of political affiliation, race, color, religion, national origin, gender, sexual orientation, marital status, age, disability, or other non-merit factors. Delaney Advantage Technologies provides employment opportunities for protected veterans and individuals with disabilities. Please view ********************************************* for employee benefits. All offers of employment at DAT are contingent upon the candidate's ability to obtain and maintain a federal public trust.
    $85k-113k yearly est. 60d+ ago
  • Senior Salesforce Developer

    Sprezzatura Management Consulting

    Salesforce administrator job in Washington, DC

    Job Title: Senior Salesforce Developer Other Consideration: Permanent Residents or U.S. Citizenship (Required) We are looking for a Senior Salesforce Developer to lead the design, development, and deployment of AI solutions on the Salesforce platform. In this role, you will serve as a technical expert and advisor, guiding project architecture and ensuring best practices across multiple Salesforce initiatives. The ideal candidate will bring deep expertise in Salesforce development, a strong programming background, and the ability to collaborate across teams to deliver impactful business solutions. DUTIES AND RESPONSIBILITIES Design and implement complex Salesforce solutions using Apex, Visualforce, Lightning Components, and Salesforce APIs. Serve as a technical lead on Salesforce projects, providing direction on architecture, integration, and code quality. Translate high-level business requirements into detailed technical specifications and scalable solutions. Mentor and support junior developers, promoting knowledge sharing and adherence to coding standards. Conduct code reviews, enforce development best practices, and oversee testing strategies. Lead integrations between Salesforce and third-party systems using REST/SOAP APIs and middleware tools. Optimize platform performance, ensure data integrity, and troubleshoot technical issues as needed. Collaborate with business stakeholders, project managers, and cross-functional teams to deliver high-quality solutions on time. Stay up to date with Salesforce platform updates, new features, and industry trends to drive continuous improvement. SUCCESS FACTORS Advanced Technical Proficiency: Deep knowledge of Apex, JavaScript, Python, SOQL, and SOSL, with a proven ability to design robust solutions. Platform Mastery: Extensive experience with Salesforce technologies including Visualforce, Lightning Component Framework, and API integrations. Strategic Problem Solver: Capable of identifying root causes of complex issues and designing innovative solutions that align with business objectives. Technical Leadership & Communication: Skilled at conveying complex concepts clearly to both technical and non-technical audiences; experience leading technical discussions and mentoring others. Business Acumen & Analysis: Strong analytical mindset with the ability to understand business processes and translate them into scalable Salesforce solutions. EDUCATION AND EXPERIENCE Bachelor's degree in Computer Science, Software Engineering, Information Systems, or a related field (Master's preferred). 5+ years of hands-on experience in Salesforce development, including significant work with Apex, Lightning, and integrations. Strong background in programming with JavaScript and Python; skilled in using SOQL/SOSL for data access and manipulation. Salesforce Platform Developer II certification required; additional certifications (e.g., Application Architect, System Architect) are a strong plus. Demonstrated success in a senior or lead developer role, ideally within an Agile environment. Transitioning military and/or Veterans with IT/IS, finance, and/or healthcare systems specialties are invited to apply. Sprezzatura is an equal opportunity employer and offers benefits including healthcare and paid vacation time. WORK AUTHORIZATION This role requires you to live within the United States. Evidence of work authorization upon employment is required in compliance with the Immigration Reform and Control Act of 1986. Completion of USCIS form I-9 will be required to verify employment eligibility within 3 business days of the first day of employment. AAP/EEO STATEMENT Sprezzatura expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Sprezzatura 's employees to perform their job duties may result in discipline up to and including discharge. CLEARANCE REQUIREMENT This position may require Public Trust clearance. Candidates must undergo a background investigation, including a review of employment history, education, criminal record, and financial history. The clearance process ensures that the candidate is reliable, trustworthy, and of good conduct and character. Employment offers are contingent upon successful passing a public trust clearance process. COMPANY DESCRIPTION Sprezzatura (***************** is a Washington, DC-area Service-Disabled Veteran-Owned Small Business (SDVOSB) that enables client success by supplying insight and leadership at the intersection of people, processes, and technology.
    $85k-113k yearly est. 60d+ ago
  • Salesforce Developer

    Acumen Solutions 4.9company rating

    Salesforce administrator job in Washington, DC

    Acumen Solutions is the trusted leader in Enterprise Cloud Transformation, helping organizations realize dramatic improvements in productivity and profitability through innovations in business and technology. Industry and government leaders including American Express, Comcast, McKesson, and the US Securities and Exchange Commission rely on our global consultants to deliver cloud solutions that yield exceptional results. We apply this same focus on results to our unparalleled social responsibility program, generating sustainable impact across our local communities. Job Description We currently have an opportunity for Salesforce Developers in our Washington, DC Metro Area location. Roles and Responsibilities We are looking for Professional Services Senior Developers to work with our clients to gather requirements, document solution design, configure the Salesforce application, and ensure successful engagements and project go-lives through disciplined project management. Specific Duties -Execute declarative Salesforce application configuration -Use Apex and VisualForce to create unique customer-based solutions -Ability to lead client projects and internal team -Expert in solution design and system architecture -Interact directly with our customers and the Acumen team, including consultants, architects and sales to ensure customer success -Participate in the full application life cycle from technical design to development, testing, and deployment -Build salesforce.com product extensions using Visualforce technology -Develop new native products on the force.com platform Qualifications -Five+ years of software development experience, ideally in a consulting environment -Two+ years experience with Salesforce.com -Strong technical design skills and an ability to deliver customer driven solutions -Motivated to learn new software as a service technologies -Ability to manage multiple concurrent projects -Strong communication skills, both written and verbal is required -Development experience with JSP/ ASP, Java, HTML language is required -Development experience with Apex and Visualforce is desired -Salesforce.com Certifications (Dev-401, Dev-501) preferred, but not required -College degree required -Have a passion for solving customer's challenges with software -Have a natural curiosity and desire to learn new business processes and technologies -Be a creative and analytical thinker -Have a desire and ability to solve complex business processes with software -Be highly driven and able to self manage in a fast paced environment - Posses strong organizational and time management skills -Be able to communicate with both technical and non-technical audiences -Build rapport and develop effective working relationships with clients -Have excellent written and oral communication skills -Have tenacity, persistence, passion and a desire for customer success -Willingness to travel 50% Additional Information
    $87k-115k yearly est. 60d+ ago
  • SalesForce Developer

    Veredus 4.4company rating

    Salesforce administrator job in Washington, DC

    Salesforce Developers (2 openings) Terms: 6 month contract to hire Pay Rate: $60-$65/hr MAX (possible flexibility - will find out this AM) Salary Conversion: $115,000/yearly Start Date: Public Trust Clearance needed - if anyone has an Active Clearance already, that's a huge bonus! (They can start earlier with a waiver) Interview Process: Phone à Face to face à Offer Background Check: Public Trust Clearance 5-8 years of related software development experience. (Not specifically Salesforce… can have only a couple years of Salesforce to be considered) Required Skills: 1. Maintain and customize Salesforce and Service Cloud applications to support business requirements. 2. Strong understanding of Apex, SOQL, and Visualforce. (SOQL means Salesforce Objective Query Language) 3. Understanding of SOAP, REST, and the SFDC APIs. 4. Experience using JavaScript, JSON, XML, HTML, CSS. 5. Experience using client-based SFDC tools such as Data Loader, Workbench, and the Force.com ID. 6. Knowledge and development experience in Communities. 7. Knowledge of and experience in building application with shopping carts. 8. Triggers, workflow development. 9. A thorough understanding of Agile development and delivery. 10. Strong analysis and communication skills Desired Skills: 1. Preferably with certifications including ADM201, ADM301 or DEV401. 2. Agile/SCRUM certification. 3. Continual integrated testing experience Additional Information Veredus, A Hays Company is the leader in IT staffing and recruitment. With our local market knowledge and global reach, we better understand your specific needs and find you the perfect person or position. Our recruiting experts provide you a personal service to make the right match to help your or your business grow and succeed. We specialize in 22 functional areas of IT, in 20 industry sectors across 30 states, to provide you an expert service. We are an award winning company with total commitment to quality, integrity, and first class service. That's what makes us the trusted partner you can count on. For more information visit ******************* or ***************
    $60-65 hourly 11h ago
  • Designated Support Engineer, Federal (DC Area)

    Claroty 4.5company rating

    Salesforce administrator job in Washington, DC

    We're growing and looking to hire a Designated Support Engineer supporting our federal customers. In this role you will be responsible for providing white-glove support leveraging your strong customer service and technical skills to drive resolution and customer satisfaction. You will take full ownership of the customer, including weekly calls and handling escalations. While this is a remote role, we are only considering candidates in the DC area at this time. This role will require occasional travel to customer sites & team on-sites. About Claroty: Claroty has redefined cyber-physical systems (CPS) protection with an unrivaled industry-centric platform built to secure mission-critical infrastructure. The Claroty Platform provides the deepest asset visibility and the broadest, built-for-CPS solution set in the market comprising exposure management, network protection, secure access, and threat detection - whether in the cloud with Claroty xDome or on-premise with Claroty Continuous Threat Detection (CTD). Backed by award-winning threat research and a breadth of technology alliances, The Claroty Platform enables organizations to effectively reduce CPS risk, with the fastest time-to-value and lower total cost of ownership. Our solutions are deployed by over 1,000 organizations at thousands of sites across all seven continents. A Great Place to Work certified company, Claroty is headquartered in New York City with employees across the Americas, Europe, Asia-Pacific, and Tel Aviv. The company is widely recognized as the industry leader in CPS protection, with backing from the world's largest investment firms and industrial automation vendors, as well as being named a Leader in the 2025 Gartner Magic Quadrant for CPS Protection Platforms, recognized by KLAS Research as Best in KLAS for Healthcare IoT Security five years in a row, and ranking on the Forbes Cloud 100 and Deloitte Technology Fast 500 multiple consecutive years. Responsibilities As an Product Support Engineer , Your impact will be: * Work independently to investigate issues reported by enterprise customers, reproduce problems, and engage team members as needed. * Demonstrate critical thinking, strong communication skills, and the ability to develop strategic, long-term customer relationships. * Maintain excellent relationships with Claroty Enterprise Support customers, Technical Account Managers, Product Management, and local account teams. * Analyze and resolve complex, high-impact customer problems. * Maintain a proactive approach to customer satisfaction by identifying and resolving concerns or technical roadblocks. * Escalate support cases and priority issues to management when necessary. * Identify and independently take on additional tasks or responsibilities that improve team efficiency. * Provide visibility into customer status through regular reporting and cadence calls. * Collaborate closely with deployment and engineering teams to maintain awareness of customer environments, ensuring smooth handoffs and consistent operational readiness. * Document solutions, best practices, and lessons learned to contribute to Claroty's internal knowledge base and improve overall support quality. Requirements What do you need to succeed in this role? * 3+ years of experience in a technical support engineering role. * Strong networking knowledge and Linux system administration/troubleshooting. * Understanding of networking standards such as DNS, DHCP, TCP/IP, and HTTP. * Experience using networking tools (e.g., Wireshark, tcpdump). * Strong customer-focused mindset with a commitment to delivering excellent service and building trusted relationships. * Excellent interpersonal and communication skills. * Strong team player with a collaborative mindset. * US Citizen with ability to obtain security clearance Plus: * Experience with databases and virtualization * Operational Technology (OT) background * Security experience Why Claroty? Our Culture and Benefits: * As a Great Place to Work certified company, we take pride in the culture we've built together-one rooted in camaraderie, credibility, fairness, and respect. * Claroty is a people first company. With strong bonds amongst the team, we believe in prioritizing personal care and support over work, confident that results follow from a harmonious environment. We celebrate professional and personal successes, committed to fostering a diverse and inclusive space. * Stability, we demonstrate continued growth over the past few years, raised over 700M$ from top tier investors, we have top tier board members and our products are sold worldwide, over 1000 customers. * We understand the importance of maintaining a healthy work-life balance, and encourage people to take the time they need to rest and prioritize their mental and physical health. We also provide a biannual "ClaroBreak", a company-wide long weekend shutdown so we can all rest, recharge and spend time with our loved ones. * We care about your development. At Claroty, we prioritize excellence and uphold high professional and ethical standards. We encourage career growth and exploration within the company, facilitated by biannual performance reviews, feedback sessions, and individual development planning, complemented by professional courses. * We believe in transparency and openness. That's why we regularly hold company all-hands, town hall meetings, and "Coffee with the CEO" sessions. We also conduct round table sessions and employee satisfaction surveys, to keep a pulse on what matters most to our team members and make our culture the best it can be. * While we have physical offices in New York, Tel Aviv, London and Singapore, we also embrace a hybrid working culture. This flexibility allows us to tap into a diverse talent pool and enables our team members to work in a way that suits their individual preferences and circumstances. Claroty is an equal-opportunity employer committed to fostering a diverse and inclusive work environment for all. We encourage applications from candidates of ALL diverse backgrounds, and special accommodations are available upon request in all selection phases. Expected compensation for the role is between $110,000 - $125,000 USD. This is a good faith estimate but does not include equity, bonus, or other forms of payment. Pay will be by experience level, but those outside the salary band are welcome to apply. While we believe competitive compensation is a critical aspect of your decision to join us, we do hope you also spend time considering why our mission and culture are right for you. We are creating something amazing here, and we hope you are as excited about the future as we are. You're more than welcome to follow us on social media: * LinkedIn * Facebook * Industry award * Latest news Gartner, Magic Quadrant for CPS Protection Platforms, Katell Thielemann, Wam Voster, Ruggero Contu, 12 February 2025 Gartner does not endorse any vendor, product or service depicted in our research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and MAGIC QUADRANT is a registered trademark of Gartner, Inc. and/or its affiliates and are used herein with permission. All rights reserved. #LI-REMOTE
    $110k-125k yearly 28d ago
  • User Profile Management Systems Administration

    Dan Solutions 4.2company rating

    Salesforce administrator job in Washington, DC

    Job Description CONTINGENT ON FUNDING/AWARD NO REMOTE WORK High-Level Description: The Senior User Profile Management Administrator supports enterprise endpoint environments by implementing and maintaining user environment virtualization and profile management solutions, ensuring secure, consistent, and efficient end-user experiences across the classified enterprise. Detailed Description: The Administrator will serve as the lead for enterprise user profile management, leveraging Ivanti/AppSense technologies to implement and support user environment virtualization. Responsibilities include deploying, configuring, and optimizing profile management policies; troubleshooting profile-related issues; and collaborating with engineering, cybersecurity, and operations teams to ensure system performance and compliance. This role will directly support RMF Continuous Monitoring (CONMON), CCRI readiness, and sustainment activities post-deployment. The candidate will also participate in lab testing, requirements refinement, and technical documentation development to support successful deployment and operational handoff. This role requires deep familiarity with DIA's engineering lifecycle, audit requirements, and operational support frameworks. Requirements: Bachelor's degree in Information Technology, Cybersecurity, or related technical field. Security+ CE certification and TS/SCI clearance with CI polygraph required. 8+ years of IT experience with 5+ years supporting enterprise desktop or profile management systems. Proven experience with Ivanti/AppSense or similar user profile management technologies. Strong understanding of user virtualization, Active Directory Group Policy, and Windows OS configuration in classified environments. Experience supporting RMF Continuous Monitoring (CONMON) and CCRI audit compliance. Familiarity with systems administration in enterprise environments including patching, endpoint security, and automation. Excellent documentation and communication skills with experience contributing to SOPs and design documents. Understanding of the full system lifecycle, including requirements analysis, lab validation, deployment, and sustainment.
    $69k-93k yearly est. 28d ago
  • Jira Administrator

    Akira Technologies Inc. 4.1company rating

    Salesforce administrator job in Washington, DC

    Akira Technologies is seeking a dedicated and detail-oriented Jira Administrator to support the Office of the Secretary of Defense (OSD) Chief Digital and Artificial Intelligence Officer (CDAO) in advancing mission analytics capabilities. This role focuses on managing and configuring Jira to meet evolving mission requirements, conducting essential infrastructure changes, and ensuring project schemas are updated and validated regularly. The role requires onsite meetings in the DC Metro Area three (3) times a week. This role supports a DoD client, and therefore, security clearance is required. Job Responsibilities Serve as the primary administrator for Jira, overseeing the creation, configuration, and maintenance of projects, workflows, and user permissions. Regularly monitor and maintain the Jira environment to ensure high availability and performance. Conduct required infrastructure changes, including setting up new projects, configuring project settings, and updating project schemas as needed. Validate project schemas regularly to ensure alignment with mission analytics requirements and organizational governance standards. Collaborate with mission analytics teams to design and configure Jira solutions that enhance data tracking, analysis, and reporting. Create and manage custom dashboards, filters, and queries to provide actionable insights for mission analytics efforts. Develop and manage Jira workflows, screens, and fields to support operational needs and streamline processes. Identify opportunities to enhance Jira functionality and user experience through automations and integrations. Ensure compliance with organizational policies, security standards, and best practices for Jira configuration and usage. Develop and maintain documentation for all infrastructure changes, configurations, and processes. Provide user training and technical support to stakeholders, ensuring efficient adoption and use of Jira tools. Troubleshoot and resolve technical issues, collaborating with IT teams when necessary. Job Qualifications About 3 years of experience as a Jira Administrator or in a similar role, with expertise in configuring Jira projects, workflows, and schemas. Strong understanding of mission analytics requirements and experience supporting analytical or data-driven teams. Proficiency in managing Jira Service Management, Jira Software, and associated Atlassian tools (e.g., Confluence, Bitbucket). Familiarity with scripting and automation tools (e.g., Jira Automation, ScriptRunner) to enhance functionality. Excellent organizational and problem-solving skills, with a strong focus on attention to detail. Familiarity with governance frameworks and compliance standards within government or defense organizations is preferred. Strong communication skills to collaborate with diverse teams and provide end-user support. Active Secret clearance or higher is required. Salary Range: $65,000 to $80,000 Akira's pay range for this position considers various factors including skills, years of experience, training, licenses, certifications, alignment with market data, and internal equity in the organization. This pay range estimate is a general guideline only and not a guarantee of compensation or salary, which Akira believes to be done in good faith in compliance with local laws. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. General Description of Benefits Akira offers its employees multiple options for medical plans (some with Health Savings Account), dental plans, and vision coverage, and a 401(k) plan with employer match. To promote work/life balance, Akira offers paid time off, including vacation and sick time, holidays, paid parental leave, military leave, bereavement leave, and jury duty leave. We also offer short and long-term disability benefits to protect employee income in the event of sickness or injury, life insurance, accidental death and dismemberment insurance, and critical illness insurance. Akira also offers tuition, training, and certification reimbursement for professional development and career advancement. Akira regularly reviews our total rewards package to ensure our offerings remain competitive and reflect the values and needs expressed by our employees. About Akira Technologies Akira strives to meet and exceed the mission and objectives of US federal agencies. As a leading small business cloud modernization and data analytics services provider, we deliver trusted and highly differentiated solutions and technologies that serve the needs of our customers and citizens. Akira serves as a valued partner to essential government agencies across the intelligence, cyber, defense, civilian, and health markets. Every day, our employees deliver transformational outcomes, solving the most daunting challenges facing our customers. Akira is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
    $65k-80k yearly Auto-Apply 32d ago
  • Lead Veeva/Salesforce CRM Developer

    Amgen 4.8company rating

    Salesforce administrator job in Washington, DC

    **Join Amgen's Mission of Serving Patients** At Amgen, if you feel like you're part of something bigger, it's because you are. Our shared mission-to serve patients living with serious illnesses-drives all that we do. Since 1980, we've helped pioneer the world of biotech in our fight against the world's toughest diseases. With our focus on four therapeutic areas-Oncology, Inflammation, General Medicine, and Rare Disease-we reach millions of patients each year. As a member of the Amgen team, you'll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you'll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. **Lead Veeva/Salesforce CRM Developer** **What you will do** Let's do this. Let's change the world. The Specialist Software Engineer collaborates with Salesforce/Veeva CRM Admins, Data Engineers, and Architects to streamline the delivery of Veeva CRM/Salesforce solutions via Amgen's Copado-based CI/CD pipelines. You will develop/configure applications that can be used on the go (mobile-first) using standards-based solutions such as Lightning Web Components, toolset will include Visual Studio Code, SFDX, working with tools such as Copado CI/CD, Git and support integration technologies such as MuleSoft or Databricks. This role involves configuring and custom coding within CRM (Salesforce or Vault) to build features that support Sales business users. **Roles and Responsibilities:** + Leads large CRM migration to ensure configurations, customizations, and data migration are successfully implemented in the new CRM. + Drives development in Salesforce/Veeva CRM to build and configure new and existing features. + Works closely with Product Owners and cross-functional Development Teams to plan and schedule releases, providing guidance on release dependencies, technical constraints, and risks. + Supports the development teams in automating build, test, and deployment processes, enabling continuous integration and continuous delivery in the Salesforce/Veeva ecosystem. + Provides ongoing support and troubleshooting for post-release issues, ensuring timely resolution of any problems that arise. + Maintains and optimizes existing configurations and customizations by limiting or eliminating technical debt to streamline the system. + Partners with Development Teams to ensure agile software delivery and DevOps practices are applied to move most effectively within our CI/CD pipeline. + Researches Veeva/Salesforce capabilities as needed to suit business requirements and provides gap analysis. + Works closely with other developers in the team, including Product Owners, Business Analysts, Salesforce Admins, QA Analysts, and Scrum Masters, across cross-functional teams. + Develops innovative solutions using generative AI technologies. + Conducts code reviews to ensure code quality and adherence to best practices. + Creates and maintains documentation on software architecture, design, deployment, disaster recovery, and operations. + Designs, develops, and implements applications and modules, including custom reports, interfaces, and enhancements. + Analyzes and understands the functional and technical requirements of applications, solutions, and systems, and translates them into software architecture and design specifications. + Develops and executes unit tests, integration tests, and other testing strategies to ensure the quality of the software. + Leads the Production Support team and helps identify automated solutions to software bugs and performance issues. + Maintains detailed documentation of software designs, code, and development processes. **What we expect of you** We are all different, yet we all use our unique contributions to serve patients. The professional we seek is an individual with these qualifications. **Basic Qualifications:** Doctorate degree OR Master's degree and 2 years of computer science, IT, or related field OR Bachelor's degree and 4 years of computer science, IT, or related field OR Associate's degree and 8 years of computer science, IT, or related field OR High school diploma / GED and 10 years of computer science, IT, or related field **Preferred Qualifications:** **Functional Skills:** + 5+ years of experience as a Salesforce CRM Developer. + In-depth knowledge of Salesforce development, including experience working with MuleSoft or Databricks integrations. + Hands-on experience with the Salesforce security model, including OWD, sharing rules, profiles, and permissions. + Experience with Data Loader, data migration tools, and CI/CD tools. **Good-to-Have Skills:** + Experience working with Veeva CRM and large CRM migration projects. + Experience working in the biotech industry. + Proficient in Apex, Java SDK, and other programming languages. + Proven experience developing and managing Salesforce CI/CD pipelines using SFDX, ANT, or packaged solutions like Copado. + Strong understanding of CI/CD concepts, integration methodologies, and relevant technologies. + Experience integrating off-platform solutions (e.g., testing platforms, code scanning) with CI/CD pipelines. **Professional Certifications:** + Salesforce Developer 2 (required). + Salesforce Development Lifecycle Designer. + Salesforce Platform Builder. + Veeva CRM Systems Administrator. + Copado Fundamentals I/II (Admin/Developer). **Soft Skills:** + Excellent analytical and troubleshooting skills. + Strong verbal and written communication skills. + Ability to work effectively with global, virtual teams. + High degree of initiative and self-motivation. + Ability to manage multiple priorities successfully. + Team-oriented, with a focus on achieving team goals. + Strong presentation and public speaking skills. **What you can expect from us** As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we'll support your journey every step of the way. The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications. In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include: + A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts + A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan + Stock-based long-term incentives + Award-winning time-off plans + Flexible work models, including remote and hybrid work arrangements, where possible Apply now and make a lasting impact with the Amgen team. **careers.amgen.com** In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. **Application deadline** Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position. As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
    $95k-121k yearly est. 55d ago
  • Rent Administrator

    Bernstein Management Corporation 3.8company rating

    Salesforce administrator job in Washington, DC

    Bernstein Management Corporation (BMC) has been a regional leader in real estate management for more than 70 years. BMC's investment affiliate is a fully discretionary, private real estate fund with assets valued at over $2.0 billion, low leverage and significant capacity to make additional investments. Focusing exclusively on the Washington D.C. metropolitan area, the portfolio currently includes 80+ properties representing over 5,800 residential units and 3.4 million square feet of commercial space including office, retail and industrial assets. BMC's team of over 230 industry experts manage the portfolio with a hands-on, vertically integrated approach. For more information, visit ********************** As part of the Residential team, Rent Administrators work to optimize the revenue at each of our properties while adhering to state and local rent increase parameters. The primary focus of this position will be ensuring compliance with Department of Housing and Community Development processes, DC regulations and rent administration for our market-rate assets. The role further supports their team, portfolio, and AVP of Residential Compliance with legal tracking, subsidy tracking/paperwork submittal, processing deposit accounting, and mixed-use property billing/legal coordination. This position will not have supervisory responsibilities. Primary Responsibilities* Maintain organized tracking systems to ensure timely collection of required paperwork, and follow-through on delinquencies and legal processes. Create, process, and track market rate lease renewals in compliance with company policies and local regulations. Maintain and update resident records in Yardi, RCC, and the DHCD Rent Registry. Coordinate and mail renewal offers and related documents; process renewal adjustments as needed. Serve as a backup for the Rent Administrator - Rent Control as needed. Manage subsidy workflows, including RFTA submissions, Owner Portal processing, and tracking of subsidy increases and payments. Communicate with housing agencies to resolve account issues and allocate subsidy payments. Track and coordinate resolution of subsidy delinquencies, including collaboration with managers and teams on collection strategies. Assist with Section 8/voucher-related paperwork, fund collection, compliance filings, and account adjustments. Participate in property delinquency review calls and support PMs/RPMs with delinquency tracking, rental assistance status, and legal timelines. With supervisor oversight and PM approval, file non-payment suits, track legal proceedings, and assist with the eviction process. With supervisor oversight coordinate legal matters with attorneys, managers, directors, and onsite teams, including court scheduling and documentation. Process and analyze legal invoices via Nexus, including quarterly reports by attorney and case type. Stay current on local, state, and federal landlord-tenant laws and apply them in daily operations. Assist with utility billing discussions and Yardi setup, including payment tracking and plan management. Review and processing of Review Refund/Forfeit/Transfer (RFT), including processing deposit accounting Assist with processing/scanning residential and commercial checks as needed Field resident calls received at the main office and provide assistance or direct inquiries to the appropriate onsite team. Collate, fold, stuff, and mail documents as needed. For Residential properties that are mixed-use, support commercial/retail lease administration as needed. Act as liaison between mixed-use property teams, commercial tenants, lease administrators, and legal representatives under supervisor guidance. Coordinate check mailing from main office for refund checks, Pay Tos, re-issues, etc. Provide general coverage and support for other team members (property accounting, compliance, legal, rent control, etc.) during absences or high-volume periods. Educate onsite teams on legal, subsidy forms and procedures. Support senior management, managers, and residential teams on special projects as requested. Maintain excellent attendance to ensure consistent support for essential functions. Responsibilities may adjust over time to best meet the evolving needs of the residential team. Other duties as trained for and are qualified to do. * Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job, as described above. Knowledge, Skills, and Abilities Strong mathematical skills Skilled in Microsoft Office Knowledge of local, state and federal laws governing tenant/landlord relations Detail-oriented Proven analytical and problem-solving skills Effective time management and organizational skills Ability to work productively in a fast-paced, multi-entity environment Ability to multi-task and follow through Ability to work under pressure Ability to communicate effectively both verbal and written Ability to work effectively as a team contributor on applicable assignments Ability to respond to others' needs in a timely and courteous manner Education and Experience Previous experience in residential property management responsibility strongly preferred College degree is preferred Proficiency with Microsoft Office Suite Must possess professional written and verbal communication skills Strong understanding and application of accounting concepts and principles Preferences Bachelors in Business, Real Estate, Finance, Accounting or related field Yardi experience (property management accounting software The market-based pay range for this role is $30 to $34 per hour (plus additional bonus incentives). The final salary offered will generally fall within this range and is dependent on various factors including but not limited to the responsibilities of the position, experience, skill set, internal pay equity and other relevant qualifications of the applicant. For a summary of BMC's employment benefit offerings, please click here. Bernstein Management Corporation is an Equal Opportunity Employer, making decisions without discrimination on the basis of race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, genetic information or any other protected class, in accordance with applicable law.
    $30-34 hourly 60d+ ago
  • Senior Salesforce Developer

    Latitude 3.9company rating

    Salesforce administrator job in Washington, DC

    A federal-focused technology solutions firm is seeking a Senior Salesforce Developer to support a major government client. This is a fully onsite role with a strong preference for candidates in the DMV region. About the RoleThe Senior Salesforce Developer will lead complex Salesforce initiatives, manage platform enhancements, oversee integrations, and contribute to solution architecture for a large federal program. Key ResponsibilitiesManage all aspects of Salesforce (Salesforce Lightning platform) including complex configuration, customization, and implementation of applications and third-party integrations Participate in application design, configuration, testing, and deployment Lead or support testing, training, documentation, and release activities Analyze system requirements, data flow, and alternative solution methods Provide operational support, enhancements, and bug fixes aligned with best practices Maintain SOP compliance and accurate ticketing for incidents, requests, and changes Proactively identify and implement continuous improvement opportunities Deliver technical assistance and end-user support Collaborate with development teams and conduct code reviews to ensure architectural alignment Perform research and troubleshoot complex technical issues Required QualificationsU.S. Citizen with the ability to obtain a clearance Bachelor's degree in Computer Science or a related field Salesforce Certified Technical Architect (CTA) or Salesforce Certified Application Architect12+ years of IT experience5+ years of experience with system integration, ICD design, Scrum, and RPA8+ years of Salesforce Lightning platform customization (Lightning Components, Apex, declarative tools such as Process Builder, Flows, Visual Workflow, and Lightning App Builder)5+ years implementing Service Cloud features (Omni-Channel, Live Agent, Case Management) Experience with GitLab and Salesforce development tools (CLI, VS Code) Experience with Agile/Scrum and tools such as JiraStrong communication skills Demonstrated ability in solution design Preferred QualificationsExperience supporting federal government clients Familiarity with Software Development Life Cycle (SDLC) Experience with Salesforce Government Cloud and FedRAMP environments Ability to operate in a fast-paced environment Salesforce Certified Advanced AdministratorSalesforce Certified Platform Developer IIExisting or prior federal clearance, especially DHS, is a significant plus$140,000 - $150,000 a year
    $140k-150k yearly Auto-Apply 7d ago

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