Salesforce administrator jobs in Okemos, MI

Our Client, a Public Utility that provides natural gas and electricity to the majority of Michigan's 10 million residents, is seeking a talented and self-driven individual for needs serving in the role of SCCM Administrator Our clients End User Computing team is migrating Operations Technology areas to the corporate Windows platform, which requires the use of two SCCM environments and over 70 applications that need to be packaged and maintained Job Description/Responsibilities Serve as System Center Configuration Manager Administrator, responsible for performing all aspects of SCCM application packaging, deployment, support and maintenance of applications. Key Responsibilities include: Extensive experience in the implementation, administration, configuration and support of SCCM Enterprise environment. Experience with desktop deployment automation architecture, design/migration and troubleshooting. Experience managing an OS image for large corporate environments. Contribute to the development and ongoing improvement of industry best practices and standards for deploying enterprise desktop technologies. Knowledge of the Windows registry, interaction of drivers within the OS, and unattended/silent installs of Windows operating systems. Packaging, Deployment, and Administration of Packaged Applications Evaluate emerging technologies to ensure technical solutions are compatible with the company's business needs and strategic objectives. Provide technical expertise, guidance, and strategic recommendations to other IT groups. Functional working and debugging knowledge of Microsoft Windows operating systems. Investigate, analyze and resolve technical issues and actively pursue mechanisms for preventing, or automating the response to reoccurrences. Requirements: GENERAL EXPERIENCE: 3 years of experience in administrative and technical work, which demonstrated the ability and aptitudes required to perform technical or analytical work and coordination involving management information systems. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE: One year of related academic study above the high school level may be substituted for 9 months of experience up to a maximum of a 4 year bachelor's degree in a Business/Information Systems discipline for 3 years general experience. AND SPECIALIZED EXPERIENCE: Minimum of 3 years of progressive experience in the following: Experience managing and designing an OS image for large corporate environments. Experience in SCCM administration, patching and maintenance. Experience implementing security policies for applications and operating systems utilizing Group Policy. Experience utilizing automated technologies for the deployment of desktop systems. Technical Certification or equivalent experience: Administering and Deploying System Center Configuration Manager.

Programmer Analyst Duration: 5 + Months Only local candidates as F2F interview is required Short Description: Certified Salesforce Administrator Lightening Platform developer, preferable multi-org experience. Plans, develops, tests, and documents computer programs, applying knowledge of programming techniques and computer systems. Contract to hire position. Complete Description: Years of Experience: Advanced experience in the IT industry and as a developer with 3-4 years Salesforce experience and 5-6 years developing experience. with one lighting project put into production and completed. . Job Description: Includes descriptions detailed earlier as well as programmer analyst experience in specialized IT technologies which may not be widely used or are new to the industry, including the ability to mentor other staff in the use of the specialty technologies and make recommendations on the use of the specialty technologies and integration within the organization's architecture. •Plans, develops, tests, and documents computer programs, applying knowledge of programming techniques and computer systems. Evaluates user request for new or modified program, such as for financial or human resource management systems, clinical research trial results, statistical study of traffic patterns, or analyzing and developing specifications for bridge design, to determine feasibility, cost and time required, compatibility with current system, and computer capabilities. Consults with user to identify current operating procedures and clarify program objectives. Formulates plan outlining steps required to develop program, using methodologies such as structured analysis and design or object-oriented development. •Work involves assisting in analyzing systems outlines to develop programs for computer applications, writing solution programs, documenting the methods and procedures used in program development, and testing and correcting programs. Works under moderate supervision with limited latitude for the use of initiative and independent judgment. Develops block diagrams and machine logic flowcharts to represent operations and data flow for applications. •Captures requirements using industry standard development frameworks and tools. Designs reports, forms and letters along with computer terminal screen displays to accomplish goals of user request. Reviews screens, reports, forms and letters designs with users. Converts project specifications, using industry standard tools, such as object-oriented tools and code generation, into sequence of detailed instructions and logical steps for coding into language processable by computer, applying knowledge of computer programming techniques and computer languages. •Enters program codes into computer system. Enters commands into computer to run and test program. Reads computer printouts or observes display screen to detect syntax or logic errors during program test, or uses diagnostic software to detect errors. Replaces, deletes, or modifies codes to correct errors. Analyzes, reviews and alters program to increase operating efficiency or adapt to new requirements. Writes documentation to describe program development, logic, coding, and corrections. Writes manual for users to describe installation and operating procedures. Assists users to solve operating problems. Recreates steps taken by user to locate source of problem and rewrites program to correct errors. May use computer-aided software tools in each stage of system development. May train users to use program. May oversee installation of hardware and software. May provide technical assistance to program users. May install and test program at user site. May monitor performance of program after implementation. May specialize in developing programs for business or technical applications. Additional Information All your information will be kept confidential according to EEO guidelines.

BS&A JOB DESCRIPTION Salesforce AdministratorAbout the PositionThe Senior Salesforce Administrator is responsible for the configuration, administration, and optimization of BS&A's Salesforce ecosystem (e.g., Sales Cloud, Revenue Cloud (Salesforce CPQ & Salesforce Billing), Service Cloud, Experience Cloud, Professional Services PSA and Financial Cloud). This role centers on secure, reliable operations: user and permission management, org configuration, high-quality data, and robust automation via Salesforce Flows. The Admin partners closely with Finance, IT, Customer Success, and Business Operations to deliver new functionality, enable reporting, and execute releases in coordination with our Salesforce Developer and integration teams.Position Qualifications Education Bachelor's degree in Computer Science, Information System, or related field. Salesforce Platform Administrator II and/or Platform App Builder preferred. Salesforce Advanced Administrator Certification Required Salesforce CPQ Specialist Certification Preferred Certinia PSA, Rev Mgmt., and ERP and/or related Certinia certifications a plus Other combinations of education and experience may be considered in substitution for the minimum qualifications. Experience 8+ years as a Salesforce Administrator/Consultant supporting multi-cloud environments. Strong expertise with Salesforce Flows, security model (profiles/permission sets/sharing), and environment/release execution. Hands-on experience with CPQ & Salesforce Billing and Experience Cloud preferred. Familiarity with adjacent integrations (e.g., HubSpot, Certinia/FinancialForce, Snowflake/Tableau/Power BI); able to partner with developers on changes. Solid data stewardship: processing, validations, deduplication, imports/exports, and reconciliations. Essential Job Tasks (This is not an all-inclusive list of all job duties that may be required; employees will be required to perform other related duties as assigned.) Configure and maintain Sales/Service/Experience Clouds, CPQ & Billing; manage objects, fields, page layouts, record types to enable the business. Maintain multiple environments (dev/test/prod); schedule and execute releases and sandboxes refreshes per change control governance. Administer users, profiles, permission sets, roles, sharing rules, and SSO policies; uphold least privilege standards. Ensure data integrity and compliance (validation rules, duplicate management, audits). Design, test, and deploy Salesforce Flows (record-triggered, scheduled, subflows, invocables) and approvals to streamline operations. Partner with the Developer to decide config vs. code and to harden error handling and logging. Build and maintain reports/dashboards for Finance/CS/Ops; enable downstream analytics handoffs (e.g., Snowflake/Tableau/Power BI). Triage feature requests and incidents; resolve issues across configuration/data/integrations. Communicate status and progress. Report on requests for trending analysis. Create or partner on SOPs, admin runbooks, and user guides; deliver targeted training for new features. Coordinate with integration/Dev teams on connected systems (e.g., HubSpot, Certinia/FinancialForce, Snowflake, Tableau . SharePoint); validate field mappings and data flows. Participate in UAT, cutovers, and post-release reviews, track adoption and feedback. Ability to evaluate Salesforce requirements and provide for: Overall recommendation on whether any such requirements “should” be managed with Salesforce or not. If “yes”, what is the proper way to design and build the requirement taking advantage first of out of the box objects & features and second if customization is required, how to best leverage native workflow tools like Salesforce Flows, and third, if necessary, how to customize with Apex. Skills and Competencies Salesforce administration & automation: Expert with Flows (record-triggered, scheduled, subflows, invocables) and approvals; confident configuring objects/fields/page layouts/record types across Sales, Service, Experience; familiarity with CPQ & Billing guardrails. Security & access management: Deep command of profiles, permission sets/PSGs, roles, sharing rules, FLS, and SSO; enforces least-privilege and maintains auditability. Data quality & reporting: Owns validations, dedupe, imports/exports (Data Loader/Import Wizard); builds stakeholder-ready reports/dashboards and supports BI handoffs (Snowflake/Tableau/Power BI). Release & environments: Plans sandbox strategy and refresh cadence; promotes config via DevOps Center/Change Sets; coordinates UAT, cutover/rollback, and release notes. Integrations (admin perspective): Validates field mappings and connected apps; monitors jobs and logs with clear escalation; basic SOQL for verification; partners with developers on API/webhook/iPaaS changes. Support, documentation & collaboration: Triages incidents/requests to SLA; authors or partners on SOPs/runbooks/user guides; delivers targeted training; translates business needs into maintainable configurations and communicates trade-offs clearly. Other requirements Prior to hiring, BS&A requires that all candidates pass a background review. Knowledge, Skills, and AbilitiesKnowledge of Salesforce Clouds (Sales, Service, Experience), CPQ & Billing fundamentals, data model, and security model. Of all Salesforce Clouds noted, must have excellent working knowledge is that of Salesforce Revenue Cloud (CPQ and Billing) including excellent working knowledge of: Product Modeling Price Book modeling & Price Rules Quote Output Template construction including Omni-Studio and/or Conga Composer Integration Order Orchestration with knowledge of Salesforce “Advanced Order Mgmt.” module Salesforce Billing including billing schedules, invoice construction and presentation. Usage Based Billing including knowledge of usage object and how to meter usage. Best practices for Flows, approvals, validation rules, duplicate prevention, and change management. Reporting/dashboards and analytics enablement; basic data warehousing concepts for handoffs. Integration touchpoints and field mapping across common enterprise systems. Skill in Designing robust Flows (subflows, invocables, error handling) and scalable declarative solutions. Administering users/permissions and implementing secure sharing models. Building useful reports/dashboards and running data quality operations (imports, mass updates, dedupe). Executing releases across environments, coordinating UAT, and following documented cutover/rollback checklists. Structured troubleshooting using logs/debug tools; clear written documentation and training. Ability to Translate business requirements into clean, maintainable configurations; make pragmatic config vs. code recommendations. Prioritize and deliver multiple requests in a fast-paced environment with attention to detail and SLAs. Collaborate effectively with Finance/CS/Ops and partner closely with Developers and integration teams. Communicate clearly to non-technical stakeholders and drive user adoption. Working Conditions Primarily Indoors office environment Rarely outdoors, in temperatures above 90 degrees or below 40 degrees Standard working hours with potential for extended hours during project peaks or audit periods. SupervisionReports to VP IT & Security

a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; } This position serves as the lead DevSecOps and Azure DevOps/OpenShift (Kubernetes) engineer supporting large-scale State of Michigan Department of Health and Human Services (DHHS) projects. The role requires deep technical expertise and leadership to guide teams toward organizational maturity in DevSecOps practices. Responsibilities include consulting with development teams to ensure platform alignment with business application requirements, mentoring team members, and managing containerized environments and CI/CD automation. Key Responsibilities: Design and implement Azure DevOps (ADO) structures, including Wiki, Work Items, Pipelines, Git repos, branches, and pull requests. Automate CI/CD processes for Red Hat OpenShift/OCP, Linux, Windows, SQL Server, Oracle, and other platforms. Create ADO build and deploy pipelines for Java and .NET applications, integrating with Apache Tomcat, JBoss, SQL Server, Linux, and Oracle. Develop and maintain process and automation documentation. Troubleshoot application issues in OpenShift Container Platform environments. Create build, deployment, and CRD configuration files for OpenShift applications. Develop Docker and S2I images, manage stateful sets, and convert images between formats. Maintain Docker image repositories (e.g., Quay) and create Docker files, images, and containers. Administer Elastic Stack (Elasticsearch, Logstash, Kibana) for performance, capacity, and index management. Configure Logstash pipelines and grok patterns; manage Elastic Beats (Filebeat, Heartbeat). Integrate SonarQube, Coverity, and Black Duck into ADO pipelines and pull request workflows. Write and debug Linux shell scripts (.ksh, bash) and Python scripts. Debug Java errors and manage SSL, TCP/IP networking, and LDAP configurations. Collaborate with diverse teams to ensure successful deployment, upgrades, and maintenance of products. Requirements a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; } Required Skills & Experience: Kubernetes/OpenShift: 8+ years of experience. Linux Shell Scripting: 8+ years. Application Containerization: 5+ years as an expert. DevSecOps Practices: Proven experience in infrastructure, scripting, and automation. Technical Expertise (5+ years): OpenShift Azure DevOps ELK Stack (Elastic, Logstash, Kibana) Docker SonarQube Black Duck Linux (bash, shell) S2I Python NGINX WebSphere LDAP

Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce. Recruiting for this role ends on December 19th 2025. Work You'll Do + Deliver high-quality technical solutions that drive the marketing teams to utilize the full functionality of the Marketing Cloud platform + Lead the solution and execution of advanced configuration/development activities across the full suite of SFMC modules based on business requirements + Implement and maintain Architecture best practices + Support the technical needs of the client and oversee other developer's work + Own higher-level brainstorming from a design architecture perspective + Help manage up to our part time technical lead The Team Deloitte's Government & Public Services (GPS) practice - our people, ideas, technology and outcomes - is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise. Our Advertising, Marketing, & Commerce offering designs and implements solutions that engage and activate customers through the customer journey. Qualifications Required: + Bachelor's degree + 2+ years of experience performing the technical development of Salesforce Marketing Cloud solutions including hands-on experience in requirements gathering and translating them into technical solutions + Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future + Ability to travel 0-50%, on average, based on the work you do and the clients and industries/sectors you serve Preferred: + 1+ years of hands-on experience with Email Studio, Mobile Studio, Journey Builder, Content Builder, Audience Builder, Data Modeling, Data Extensions, ETL, GTL, and Marketing Cloud APIs + 1+ years of development experience building Cloud Pages utilizing HTML, CSS, JavaScript and AMPScript and with object-oriented program languages, APEX, Visualforce, JQuery, SOQL and SQL queries + 1+ years of experience implementing automated solutions utilizing Marketing Cloud Server-Side Java Script (SSJS) + Preferred Certifications: Marketing Cloud Consultant, Marketing Cloud Developer, Marketing Cloud Admin, Marketing Cloud Email Specialist The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $84,400 to $155,400. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Information for applicants with a need for accommodation: ************************************************************************************************************ #LS-AS8 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

The Dulock Group of Equis Financial is seeking a driven and coachable individual who is ready to start getting paid what they are worth! You will become your own boss in the expanding market and can work FULL TIME OR PART TIME. Hi! My name is Cliff Dulock. I am a Sr. Field Underwriter with Equis Financial. I found Equis in March of 2020 and I have never been happier. I am on pace to have a six-figure income in my first full year in the business. I am a former I.T. Executive and Sales Professional w/ 30+ years of experience. I am also an entrepreneur and business owner with great success. I made the transition into mortgage protection because I was looking for a change that would allow me to be my own boss and to provide for my family's well-being and future. This opportunity checked all of the boxes for me! This Business is pretty simple "We Sell Insurance & We Teach Others To Sell Insurance". Pretty Simple! With only 120 writing agents across the country, my mentor Nick Theodore made over 1.1million in 2019, 1.6 million in 2020 and is currently on pace to make well over that in 2021. What we do: We help others achieve financial independence by providing an opportunity to build a business with a focus on a sustainable and residual income. This is a sales position with unlimited potential! There is NO cold calling as these clients have sent in this request for the policy. We offer a revolutionary type of life insurance called “living benefit life insurance” that offers access to your death benefit without having to die. This new type of life insurance is the industry's best kept secret and practically sells itself. Out of the 800+ insurance carriers in America, we work exclusively with the few top rated carriers that offer the living benefit products such as Mutual of Omaha, TransAmerica, Foresters Financial, Americo, GPM, CFG, and many others. Only a small handful of companies offer these products and we partner with most of them. Training: All New Agents are trained by me, Griffin Carr, and Nick Theodore. All are industry leaders and take pride in developing a world class team. We take our agents through an easy to follow 7 step guide to ensure they are as prepared as possible before speaking to a client. While following the guidance of Nick Theodore & the Equis system, my life has been transformed and changed to where I am in control of my destiny and not building someone else's business. For the first time I am getting paid what I am worth! Nick has been in this industry for 11 years and has helped hundreds of agents get off to a fast start. He has led a multitude of individual agents to earning a multi six figure income. One agent in particular earned over $250,000 in their first year under Nicks leadership! He and I will ensure you are getting off to a fast and profitable start. Compensation: The average advanced commission an agent receives on each sale is $500 - $600. Agents putting in 25 - 35 hrs. a week typically make $2,000 - $5,000 per week Compensation comes directly from the insurance carriers as a direct deposit to your bank account. Must Haves: Clean criminal background Must live in the United States Must be 18 years or older TEXT me at ************ after you watch the video linked below and we can set up a quick phone interview. *******************************************

OpTech is a woman-owned company that values your ideas, encourages your growth, and always has your back. When you work at OpTech, not only do you get health and dental benefits, but you also have training opportunities, flexible/remote work options, growth opportunities, 401K and competitive pay. Apply today! Salesforce Developer - Remote!!! Open to C2C Remote - Prefer local or Eastern time zone (subject to change to Hybrid in the future). Contract - long term assignment Pay rate: based upon experience Job Responsibilities: * Provides vision and strategic oversight during product evaluation, solution prototyping, and proof of concept activities. * Develops enterprise strategy for application design, approves SDLC processes, evaluates application quality and advises IT leadership on risk. * Architect/design, implement and maintain scalable and performant solutions on the Salesforce platform including integration to other data sources, ensuring alignment with business requirements and Salesforce best practices. * Align enterprise-wide architecture strategies and initiatives with Salesforce platform capabilities, acting as a bridge between business and technology stakeholders * Establish and maintain architecture artifacts, technology roadmaps, solution blueprints, data models, best practices and integration patterns to support current and future business needs * Provide technical leadership and guidance throughout the project lifecycle, including evaluating design options, assessing risks, and resolving architectural challenges * Design and implement Salesforce DevOps processes, including CI/CD pipeline configuration and setup, utilizing tools such as Jenkins, Azure DevOps, Copado, and Bitbucket to enable efficient, automated deployments and release management Minimum Qualifications: * 3+ years of Salesforce Development experience * Must be an excellent written and verbal communicator with strong interpersonal and analytical skills * Ability to work independently and as part of a team * Advanced knowledge of information technology concepts, practices, and procedures, including software design patterns, application frameworks, data access architectures, application design, scripting and batch processing, and n-tier architecture * Previous experience with large scale application systems * Advanced knowledge of current and upcoming technologies * Ability to solve complex technical problems using independent judgement. Salesforce Qualifications: * Proven experience in solution and technical design/implementation using Salesforce Health Cloud, Sales Cloud, and Service Cloud within the healthcare payer ecosystem * Strong understanding of the Salesforce data model, security architecture, sharing & visibility, Apex programming, LWC/Aura and automation capabilities (e.g., Flows, Triggers, etc) * In-depth knowledge of Salesforce best practices, support mechanisms, salesforce operational procedures, and platform limitations * Hands-on experience with real-time and batch integration patterns, including tools such as Informatica PowerCenter, Informatica Intelligent Cloud Services (IICS), and Snowflake. * Salesforce certifications, such as Application Architect, System Architect, and/or Platform Developer II * Familiarity with HIPAA/Salesforce Shield, FedRAMP/Salesforce Government Cloud, BPO (Business Processing Outsourcing) services/OSP Model licensing is a plus. Why work with us? We are a woman-owned company that values your ideas, encourages your growth, and always has your back. When you work with us, not only do you get health and dental benefits on the first day of employment, but you also have training opportunities, flexible/remote work options, growth opportunities, 401K and competitive pay. Apply today! We are an EOE, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. *************************************************

Job Responsibilities: Provides vision and strategic oversight during product evaluation, solution prototyping, and proof of concept activities. Develops enterprise strategy for application design, approves SDLC processes, evaluates application quality and advises IT leadership on risk. Architect/design, implement and maintain scalable and performant solutions on the Salesforce platform including integration to other data sources, ensuring alignment with business requirements and Salesforce best practices. Align enterprise-wide architecture strategies and initiatives with Salesforce platform capabilities, acting as a bridge between business and technology stakeholders Establish and maintain architecture artifacts, technology roadmaps, solution blueprints, data models, best practices and integration patterns to support current and future business needs Provide technical leadership and guidance throughout the project lifecycle, including evaluating design options, assessing risks, and resolving architectural challenges Design and implement Salesforce DevOps processes, including CI/CD pipeline configuration and setup, utilizing tools such as Jenkins, Azure DevOps, Copado, and Bitbucket to enable efficient, automated deployments and release management Minimum Qualifications: Must be an excellent written and verbal communicator with strong interpersonal and analytical skills Ability to work independently and as part of a team Advanced knowledge of information technology concepts, practices, and procedures, including software design patterns, application frameworks, data access architectures, application design, scripting and batch processing, and n-tier architecture Previous experience with large scale application systems Advanced knowledge of current and upcoming technologies Ability to solve complex technical problems using independent judgement. Salesforce Qualifications: Proven experience in solution and technical design/implementation using Salesforce Health Cloud, Sales Cloud, and Service Cloud within the healthcare payer ecosystem Strong understanding of the Salesforce data model, security architecture, sharing & visibility, Apex programming, LWC/Aura and automation capabilities (e.g., Flows, Triggers, etc) In-depth knowledge of Salesforce best practices, support mechanisms, salesforce operational procedures, and platform limitations Hands-on experience with real-time and batch integration patterns, including tools such as Informatica PowerCenter, Informatica Intelligent Cloud Services (IICS), and Snowflake. Salesforce certifications, such as Application Architect, System Architect, and/or Platform Developer II Familiarity with HIPAA/Salesforce Shield, FedRAMP/Salesforce Government Cloud, BPO (Business Processing Outsourcing) services/OSP Model licensing is a plus.

Domino's Pizza, which began in 1960 as a single store location in Ypsilanti, MI, has had a lot to celebrate lately: we're a reshaped, reenergized brand of honesty, transparency and accountability - not to mention, great food! In the rise to becoming a true technology leader, the brand is now consistently one of the top five companies in online transactions and 65% of our sales in the U.S. are taken through digital channels. The brand continues to ‘deliver the dream' to local business owners, 90% of which started as delivery drivers and pizza makers in our stores. That's just the tip of the iceberg…or as we might say, one “slice” of the pie! If this sounds like a brand you'd like to be a part of, consider joining our team! Job Description We're seeking a Salesforce Developer who will contribute to the design, development, and enhancement of Salesforce applications across the enterprise. This role is ideal for someone who thrives in a fast-paced environment, enjoys collaborating with offshore teams, and is passionate about building scalable, high-impact solutions. Main responsibilities Development & Collaboration (80%) Contribute to Salesforce development, including Classic-to-Lightning migrations. Build and implement custom Salesforce applications based on business requirements and data models. Collaborate with offshore development teams, following best practices and coding standards. Work with Product Owners to coordinate project activities and support successful outcomes. Participate in technical evaluations and provide input to Salesforce development plans. Apply Salesforce programming standards and methodologies to improve team efficiency and client satisfaction. Support the development of Customer Communities and scalable enterprise solutions. Assist in the delivery of assigned Salesforce projects from design through deployment. Production Support & Offshore Coordination (20%) Support day-to-day Salesforce operations, including incident resolution and small enhancements. Help monitor and triage incoming issues, assisting offshore developers with problem-solving. Ensure offshore teams receive clear requirements and technical guidance. Respond to Product Management requests and contribute to continuous improvement of the platform. Qualifications Bachelor's degree in Computer Science, IT, or related field. 4-5 years of experience in Apex and web technologies. 4-5 years as a Salesforce developer, including Lightning platform experience. Experience participating in at least one Salesforce implementation. Understanding of infrastructure, security, and system integration. Experience working with CRM/ERP teams to enhance functionality and user experience. Required Skills Strong communication and customer service skills. Ability to participate in both technical and functional discussions. Good multitasking and organizational abilities. Self-motivated, analytical, and innovative thinker. Collaborative mindset with a focus on transparency and team success. Preferred Skills Salesforce Platform Developer certification. Additional Salesforce certifications (Service Cloud, Commerce Cloud, etc.). Experience working with distributed teams, especially offshore developers. Familiarity with agile methodologies and DevOps practices. Additional Information Location: Ann Arbor, MI Hybrid Schedule with Mon-Thurs in office and Friday being flexible Benefits: • Paid Holidays and Vacation • Medical, Dental & Vision benefits that start on the first day of employment • No-cost mental health support for employee and dependents • Childcare tuition discounts • No-cost fitness, nutrition, and wellness programs • Fertility benefits • Adoption assistance • 401k matching contributions • 15% off the purchase price of stock • Company bonus

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Job Description We are looking to fill an Accela Admin in Lansing MI. Qualifications Responsible for effective provisioning, installation/configuration, operation, and maintenance of computer hardware and software and related infrastructure. Additional Information Webcam interview is acceptable.

The role of a ServiceNow Platform Administrator involves managing and maintaining the ServiceNow platform to ensure its optimal performance and alignment with organizational needs. This includes tasks like system upgrades, user provisioning, reporting, and problem resolution, as well as managing access controls, and user permissions. + Tier 1 support of ServiceNow Platform Incidents, identifying issues and further troubleshooting efforts. + Collaborate with stakeholders to address system problems . + Serves as the back up to respond to user requests for system needs and upgrades or handles request that are more complex. + Troubleshoots and resolves complex problems in an efficient manner with little to no supervision. + Troubleshoot integration issues such as system/service accounts, API's, User Management Certs, etc. + Manage Dashboards and reports to provide insights into platform usage, license allocations, and performance. + Support data driven decision making . **Minimum Qualifications** + Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience. + 4-6 years of experience in information technology, systems administration or other IT related field. + ServiceNow Certified System Administrator (CSA) Required and other relevant certifications are optional. **Other Job Specific Skills** + Extensive experience reviewing various system log files. + HIWAVE management. + Proficiency in ServiceNow administration and development. + Knowledge of scripting languages like JavaScript, HTML, and CSS. + Strong analytical skills to diagnose and resolve technical issues. + Ability to communicate effectively with technical and non-technical stakeholders. + Prior experience in IT Service Management (ITSM). **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. 65,400 - $100000 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Job Details Ann Arbor MI - Ann Arbor, MI Full Time 4 Year Degree $31.00 - $33.00 Hourly Negligible Day QA - Quality ControlDescription Summary In alignment with Gift of Life Michigan's core purpose and core values, the Quality Management System Administrator is responsible for administering and maintaining Gift of Life's electronic Quality Management System (QMS). This role is responsible for managing various system modules within the QMS. Key responsibilities include conducting regular system monitoring, overseeing document review processes, and facilitating document-related training. This position also involves maintaining QMS resources and coordinating staff training to support compliance and drive continuous improvement across the organization. Duties & Responsibilities The following job duties and responsibilities are stated in broad terms and not intended to be inclusive. Those in bold are essential duties of the position: Serve as primary lead in the daily operating of managing and maintaining the QMS to ensure compliance with federal, state, accreditation and other third party legal and regulatory requirements and standards. Oversee the review, testing, and verification of new and updated releases of the QMS, ensuring compliance with regulatory requirements and standards. Serve as the subject matter expert of the electronic QMS, overseeing all administrative and operational functions related to all Modules used by Gift of Life (e.g., Documents, People, Training, etc. ). Manage user accounts, preferences, and security groups. Responsible for creating new users, disabling users, credentialing, and configuration management. Maintain and manage document records and approval templates. Support document workflows (i.e., creation, revision and archival) of controlled documents. Administer document trainings, complete training records, and facilitate training with end-users and new hires. Manage the annual review of controlled documents and collaborate with internal departments on proposed revisions to ensure compliance to regulatory requirements. Develop QMS reference documents, materials, job aids, and other resources related to electronic quality management system functions to support end user needs, and effectively present/communicate QMS resources to stakeholders. Support quality assurance and improvement initiatives by applyingcritical thinking skills to drive continuous improvement. Perform other duties as assigned. Qualifications Education and/or Experience Bachelor's degree in business, information technology, health sciences or a related field plus three years' related work experience, or an equivalent combination of education and relevant experience. Preferred Experience with QMS or electronic systems administration. Experience implementing a document or quality management system Proven experience successfully leading project teams, workgroup, or similar collaborative initiatives. Proven track record of building trusted partnerships and consistently delivering high-impact, solution-oriented support to internal customers. Prior experience in a healthcare organization, transplant center, or organ/tissue procurement organization. Knowledge, Skills, and Abilities (KSA) Written and verbal fluency in English. Ability to exercise initiative, critical thinking, and problem-solving. Proficiency with Microsoft Office programs, including Outlook and Teams and other technology systems used in business operations. Strong organizational skills and ability to manage multiple and competing priorities. Demonstrate attention to detail. Knowledge of quality, quality improvement methodologies and the ability to apply appropriate quality tools and techniques. Strong presentation skills to audiences of varying backgrounds and sizes. Excellent verbal and written communication. Organizational Culture Expectations Demonstrate the competencies of Professional, Determined and Compassionate. Maintain a motivated and positive attitude. Support an inclusive work environment. Ability to successfully collaborate and work as a member of an interdisciplinary team. Actively seek improvements. Always maintain a safe working environment and use of Universal Precautions. Maintain appropriate level of confidentiality in all areas dealing with sensitive, protected, and confidential information.

Are you looking to take your career to new heights with a leader in healthcare? SUNY Downstate Health Sciences University is one of the nation's leading metropolitan medical centers. As the only academic medical center in Brooklyn, we serve a large population that is among the most diverse in the world. We are also highly-ranked by Castle Connolly Medical, a healthcare rating company for consumers, among the top 5 leading U.S. medical schools for training doctors. Bargaining Unit: UUP Job Summary: The Department of Orthopaedic Surgery and Rehabilitation Medicine at SUNY Downstate Health Sciences University is seeking a full-time Administrator / TH Senior Staff Associate. This position will have a dual reporting structure to the Department Executive Administrator and the Division Chief of Orthopaedic Surgery. As a member of Senior Management in the Department of Orthopaedic Surgery and Rehabilitation Medicine, the incumbent will coordinate the operations of the Division of Orthopaedic Surgery with other hospital divisions and services to achieve the optimum level of healthcare delivery across inpatient and outpatient areas related to the division. Additionally, the successful candidate will: * Oversee and optimize strategy, marketing, finance, and operations for the division. * Be responsible for the administrative, clinical direction, and oversight of the staff and services in the Division of Orthopaedic Surgery, including Staff Assistants, Physician Assistants, Nurse Practitioners, and Care Coordination. * Initiate and manage recruitment and on-boarding of staff in the division. * Develop and implement departmental policies and procedures related to the services in the division. * Assure compliance with policy and procedures of governing bodies. * Oversee budget of all division services, identify staffing needs, and adjust accordingly to maximize value. * Participate in hospital-wide committees as needed and assigned. * Perform all required paperwork for annual evaluations and recruitment on a timely basis. Maintain hospital files as per hospital policy. * Provide monthly reports to the Department Chairman and weekly reports to the Executive Administrator and Division Chief regarding division productivity and performance. * Function as a liaison between hospital administration and division staff. * Provide administrative support to the Division Chief, including but not limited to on-boarding of physicians and assisting the Residency Program Director & Coordinator with necessary Graduate Medical Education (GME) responsibilities. * Serve as a leader and liaison between the division and other hospital departments and services, including attendance at rounds, and leading performance improvement initiatives. * Supervise a large number of professional, technical, and clerical personnel within the University Hospital of Brooklyn, the College of Medicine, and the University Physicians of Brooklyn practice plan. * Be a role model for other staff and model the WE CARE values of the institution. Required Qualifications: * Master's Degree in a health related field; * OR 7+ years of progressive managerial experience in an acute hospital setting with extensive knowledge of inpatient and outpatient operations across multiple care sites. * Excellent written and verbal communication skills, analytical skills, and interpersonal skills. Preferred Qualifications: * Experience with a Residency Program and GME preferred. * EHR and data system familiarity is a plus. Work Schedule: Monday to Friday; 8:00am to 4:00pm (Full-Time) Salary Grade/Rank: SL-5 Salary Range: Commensurate with experience and qualifications Executive Order: Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at ************** or via email at ****************. Equal Employment Opportunity Statement: SUNY Downstate Health Sciences University is an affirmative action, equal opportunity employer and does not discriminate on the basis of race, color, national origin, religion, creed, age, disability, sex, gender identity or expression, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, criminal conviction, and all other protected classes under federal or state laws. Women, minorities, veterans, individuals with disabilities and members of underrepresented groups are encouraged to apply. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact Human Resources at *****************

Senior Oracle 11g/12c Spatial DBA Duration: 12 months Skills Required · Experience with Oracle Spatial · Provide support for growing Oracle Spatial needs, including installation, tuning and trouble shooting · Assist in the implementation of Oracle Statewide Standards · Experience with Oracle 11g , 12c · Working knowledge of DDL, DML, PL/SQL, stored procedures, triggers, views, constraints and cursors · Proficiency with Oracle performance tuning · Proficiency with database backup and recovery using Oracle RMAN….. · Ability to analyze and design physical databases and their definitions · Experience with disaster recovery planning and testing · Experience with installation, configuration and upgrades of vendor-supplied software, including contacting vendor on enhancements and problems. · Strong problem solving and conceptual thinking abilities · Excellent written/verbal communication and documentation skills · Able to work independently and deliver high quality results when given a set of requirements · Experience with Oracle on Solaris Skills Preferred · Experience managing databases up to 10+ TB · Knowledge of Shell Scripting · Knowledge of EMC and NetApp SAN hardware · Knowledge/Experience with database appliances · Data guard, compression, backup tools. Experience Required Bachelor's Degree in Computer Information Systems, Computer Science or Computer Systems Engineering; or a Bachelor's degree in a related field appropriate for the assignment plus five years of experience. · 1+ years' experience with spatial models and algorithms · 2-4 years Oracle Spatial programming experience · 3-7 years Oracle SQL and PL/SQL programming experience Qualifications BS Degree Additional Information All your information will be kept confidential according to EEO guidelines.

Develop, implement, manage, and administer the city's geographic information system (GIS). Acts as a city liaison for all GIS communications with Genesee County's GIS department, private vendors, governmental agencies, and other organizations. Produces customized GIS and cartographic products, converts and analyzes data and ensures consistent integration of GIS technology throughout the city. SUPERVISION RECEIVED: Works under the supervision of the IT Director. SUPERVISION EXERCISED: Supervises the GIS Technician. DUTIES AND RESPONSIBILITIES * Trains and provides technical support to multiple GIS users throughout the city. * Participates in the selection of most GIS related products throughout the city. * Manages, distributes, and maintains all geographic information for the city, in both tabular and spatial form. * Acts as a liaison to Genesee County's GIS department, utility companies, private vendors, governmental agencies, other city departments, and other organizations for all GIS related matters. * Manages multiple mapping/GIS projects and develops customized GIS and cartographic products for various users and needs * Manages all GIS software licenses and upgrades. * Proficient in programming languages such as Python, SQL, and R. * Develops GIS applications, data sets, instructions, and technical documents in support of city and departmental operations. * Ensures consistent integration of GIS technology throughout the city. Serves as lead contact for communications with Genesee County and other entities in mutual cooperation projects. * Collects geographic data to convert, project, manipulate, update, and distribute to meet the needs of its users. * Assists other IT staff members by moving computers, monitors and other equipment. * May assist with helpdesk calls for IT support and assistance. KNOWLEDGE, SKILLS AND ABILITIES: * Ability to perform work accurately and thoroughly. * Ability to use thinking and reasoning to solve a problem particularly advanced * mathematical concepts. * Ability to comprehend complex technical topics and specialized information. * Ability to work independently with minimal supervision. Ability to train and give directions to support staff. * Ability to communicate effectively with others while speaking as well as in writing. * Ability to provide courteous and effective service to the public while following City policy and procedures; establish and maintain good working relationships with coworkers. * Possessing the trait of being organized or following a systematic method of performing a task. * Ability to exhibit regular attendance and timeliness. MINIMUM ENTRANCE REQUIREMENTS MINIMUM ENTRANCE REQUIREMENTS: * A Bachelor's degree from an accredited college in Geography, Computer Science, Engineering or a related field preferred AND two (2) years of work experience working with ESRI, ArcGIS, MS SQL Server and GPS Equipment OR * An Associate degree and four (4) to six (6) years of work experience working with ESRI, ArcGIS, MS SQL Server and GPS Equipment OR * A high school diploma or equivalent and six (6) or more years of work experience working with ESRI, ArcGIS, MS SQL Server and GPS Equipment. SUPPLEMENTAL INFORMATION PHYSICAL DEMANDS: While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to walk; use hands to handle or feel objects, tools or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. The noise level in the work environment is usually quiet. 1799 Please see attached and Job Posting for further details. You must meet the minimum entrance requirements and attach supporting documentation to be considered for employment. Failure to supply required documentation (i.e. Transcripts, Driver's License, incomplete application) will result in disqualification for consideration. Employees hired by the City must maintain residency as follows: Local 1799 - within 25 miles of the nearest boundary of the City of Flint. Please be sure to complete the application in full. Resumes may be uploaded with your application, but will not be accepted in lieu of a fully completed application and will not be considered for qualifying credit. "See Resume" or "See Attachment" will NOT be accepted. The job description does not constitute an exhaustive list of all responsibilities, duties, and skills. It is also not an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

We are from US IT Solutions, an ISO Certified, E-Verify, WMBE Certified organization established in 2005 in CA. O ur company is serving various State, Local and County Departments for over 10 years. USITSOL has been helping clients innovate across all phases of the application lifecycle for over a decade. Some of our prestigious clients are State of CA, State of OR, State of FL, State of NC, State of GA, State of CO, State of VA, State of AR, State of MI, State of OH, State of IL, State of MO, State of MS, California State University, Sacramento Area Sanitation Department, SMUD, Sound Transit, LA Superior Courts, District of Columbia, UMAS, University of Central Florida and Hennepin County and many more. Job Description Description: This position is the expert on database performance tuning: - identifying and solving minor and major bugs, and issues on a twenty-four by seven basis; providing ongoing productions support regarding creating database objects. In addition this position works with developers and others to support their ability to use the data to further the interests of the agencies. This includes data cleanup, conversions, running scripts, synchronizing versions, database upgrades and providing expertise in Structure Query Language (SQL) and Procedure Language/ Structure Query Language (PL/SQL) coding to other agency Information Technology (IT) staff. Qualifications Requirements : Knowledge of Oracle Enterprise Manager 13c ( OEM )- Mandate Knowledge of Oracle Advance Security Products. Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionGCyber is hiring a System Administrator, to support our newly awarded United States Coats Guard (USCG) Maverick contract. The System Administrator will manage, maintain, and optimize servers, operating systems, and enterprise applications to support continuous operations and mission-critical activities. This position is located in St Louis, MO and is a hybrid position with 3 days on site. As the System Administrator, you will: Manage, maintain, and optimize servers, operating systems (Windows/Linux), and enterprise applications in a 24/7 environment. Monitor system health and performance using tools like SolarWinds, enforcing security protocols and best practices to protect data. Diagnose and resolve complex server, OS, application, hardware, software, and network issues, leveraging PowerShell and Bash scripting to automate routing tasks. Serve as the primary contact for users, responding to questions, running diagnostics, documenting issues in ticketing systems, and creating internal procedures/FAQs. Work with internal teams to integrate IT services, escalate recurring issues to Tier 3 support, provide training and follow-up communications, and contribute to process improvements for efficiency. Minimum Qualifications and Experience Active DoD Secret clearance Bachelor's degree with 5-8 years (or commensurate experience) 8570 IAT II certification (i.e., Security+, CCNA-Security, CND, CySA+, GCSP, GSEC, SSCP) Proficiency in operation systems (Windows) Knowledge of: Microsoft software applications EDMS and Active Directory SharePoint Ability to diagnose and resolve technical problems efficiently. Our Benefits GCyber is committed to the well-being and development of every employee. Our benefits are designed to support your personal and professional goals, from health and wellness programs to retirement savings and career development opportunities. Highlights include: 26 Days of Paid Leave + Annual PTO Increase An extra day of paid leave for every year of employment with GCyber Paid Parental Leave Additional Leave Allowances for Military Duty, Jury Duty, and Bereavement Leave 401(k) Matching 100% Company-funded Disability Insurance 90% Company-Funded Health, Dental, and Vision Insurance, with contributions to insurance benefits for spouses, children, and family members Training and Professional Development Plans Commuter Benefits Plan Parking and Transportation Allowance Equal Opportunity Employer GCyber is an Equal Opportunity Employer. This means you don't have to worry about whether your application process will be fair. We consider all applicants without regard to race, color, religion, age, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, veteran status, or disability. Stay in Touch For future job notifications please follow GCyber on LinkedIn. *********************************** Powered by JazzHR 8hYJB6VUU8

The superior engineering, workmanship, and overall quality of Ross Design™ products have kept us at the forefront of manufacturing since 1989. We work hard to exceed expectations in the quality and durability of our products. Most importantly, Ross Design™ strives to add value to our customer's products through innovative design and state of the art manufacturing processes. We, along with the rest of the world, are working to make the new hybrid work environment successful for our team and our clients. Keeping everyone safe, finding ways to be flexible, while providing a good work/life balance and at the same time meeting our clients IT support needs is very important to our company. Joining our team in a technical capacity you'll also be able to contribute your ideas for ways to improve our workflow in a new hybrid work environment, which has become our model for the foreseeable future. Job Description We are currently hiring Help Desk/Junior System Administrator. This is a position where you will be the first line of support to solve problems and provide remote and on-site support for multiple Robust clients. This position requires flexibility, patience, problem solving, and business savvy. Essential Duties and Responsibilities: Build and maintain great relationships with our clients Maintain and manage hardware and software on desktops, laptops, mobile devices, and other related equipment in PC and Mac environments Daily interaction with our internal CRM for ticketing and tracking time and expenses as they occur Perform basic technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security Utilize remote monitoring and management system Document EVERYTHING. Timely communication with customers - responding to support requests, keeping them informed of incident progress, notifying them of impending changes or agreed outages, etc. Proven good judgment and problem solving skills, including escalating issues and problems as appropriate to ensure speedy resolution Qualifications Technical Skills and Knowledge Troubleshooting skills for PC/Mac/Mobile devices (iOS and Android) Microsoft Office TCP/IP networking and DNS Windows Server experience, including Active Directory Windows and Mac OS's Backup and disaster recovery solutions Security solutions and best practices Phone system configuration and troubleshooting Interpersonal Skills Must be a people-person to get hired here Excellent communication skills, both verbal and written, technical and non-technical Strong organizational skills; ability to balance priorities at multiple locations Excellent documentation skills and comfortable with Visio Critical thinking skills with problem-solving abilities Ability to present ideas in user-friendly language Ability to build and extend existing client relationships Additional Information Why Work Here? Great teammates, great clients, exploring new technology, great training, advancement opportunities We are an equal opportunity employer. Applicants are considered for positions without regard to veteran status, uniformed servicemember status, race, religion, sex, national origin, age, physical or mental disability, genetic information or any other category protected by applicable federal, state, or local laws.

Why work with us? We are a woman-owned company that values your ideas, encourages your growth, and always has your back. When you work with us, not only do you get health and dental benefits on the first day of employment, but you also have training opportunities, flexible/remote work options, growth opportunities, 401K and competitive pay. Apply today! Systems Engineer - Windows Infrastructure (Night Shift) Location: Lansing, MI Schedule: Monday-Thursday, 10:00 PM - 8:00 AM (4×10 schedule) Employment Type: Full-Time. W-2 Contract Overview: We're seeking a motivated and detail-oriented Systems Engineer to join our infrastructure operations team. This role is ideal for candidates with 1-3 years of hands-on experience in Windows environments who are ready to take ownership of system monitoring, troubleshooting, and performance optimization in a dynamic, enterprise-grade setting. Key Responsibilities * Monitor and manage all installed systems and infrastructure * Perform basic troubleshooting and restart jobs as needed * Escalate issues appropriately and execute approved Requests for Changes (RFCs) * Record and update service tickets using the corporate Service Management tool * Assist with system upgrades, patching, and decom/build activities * Rack and de-rack hardware; perform patch panel cabling * Provide escort services for co-location customers, suppliers, or partners * Support performance tuning of application stacks and automation tools * Maintain documentation and contribute to system performance reporting Qualifications Required: * 1-3 years of experience installing, configuring, and troubleshooting Windows systems * Elevated Active Directory skills (user account management, email setup, home directories) * Experience with patching, monitoring systems, and automation software * Familiarity with hardware components and troubleshooting procedures * Ability to work independently and escalate issues when necessary * Background in IT, systems engineering, or related technical field Preferred: * Exposure to infrastructure environments including Networking, Windows, and Linux servers * Understanding of ITIL concepts and service management practices * Associate's degree in Computer Science, Engineering, or related field (or equivalent experience) * Certifications such as CompTIA, MCSA, or CCNA * Strong customer service orientation and collaborative mindset Performance Metrics * Quality execution of responsibilities * Positive feedback from staff, clients, and vendors * Timely and accurate ticket documentation and issue resolution Physical & Environmental Expectations * Frequent computer use, phone work, and light lifting (under 25 lbs) * Occasional travel and physical movement (bending, climbing, kneeling, etc.) * Ability to work indoors during overnight shifts in a fast-paced environment * Must be able to communicate effectively in English over phone and in person We are an EOE, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. *************************************************