SCAN Health Plan jobs in Long Beach, CA - 93 jobs

What you can expect! Find joy in serving others with IEHP! We welcome you to join us in “healing and inspiring the human spirit” and to pivot from a “job” opportunity to an authentic experience! Reporting to and under the general direction of the Director of Government Affairs, the Government Affairs Manager is responsible to lead the management and oversight of the execution of the government affairs role for Medi-Cal, Medicare, and commercial lines of business. The Government Affairs Manager plays a key role in crafting and shaping federal and state legislative and regulatory policy issues for the benefit of IEHP. The Government Affairs Manager has an active and visible lead role with the state and federal advocacy associations and legislative offices. The Government Affairs Manager serves as a lead liaison for IEHP with state and federal trade associations and legislative staff, and positions IEHP as a key influencer, maintaining relationships with advocacy groups and legislative staff. This position works collaboratively with other departments within the Plan acting as a resource to provide analysis and interpretation of draft state and federal legislative and regulatory guidance, and work with Business Units to ensure advocacy issues are presented accurately and in a compelling manner. Additionally, the Government Affairs Manager works closely with the managers in the Compliance Department to ensure seamless services to Business Units and effective advocacy, as well as with other Managers within the Plan to ensure alignment, understanding and follow through of priorities. Commitment to Quality: The IEHP Team is committed to incorporate IEHP's Quality Program goals including, but not limited to, HEDIS, CAHPS, and NCQA Accreditation. Additional Benefits Perks IEHP is not only committed to healing and inspiring the human spirit of our Members, but we also aim to match our team members with the same energy by providing prime benefits and more. Competitive salary Hybrid schedule State of the art fitness center on-site Medical Insurance with Dental and Vision Life, short-term, and long-term disability options Career advancement opportunities and professional development Wellness programs that promote a healthy work-life balance Flexible Spending Account - Health Care/Childcare CalPERS retirement 457(b) option with a contribution match Paid life insurance for employees Pet care insurance Key Responsibilities In collaboration with the Director of Government Affairs, lead the day-to-day operations of the Government Affairs Department in the most effective manner to meet Plan, department, and unit objectives while ensuring quality and accuracy of the work. Implement standardized processes to maximize efficiency. Train and educate Government Affairs Team Members to ensure they are equipped to provide and carry out actionable legislative and regulatory advocacy recommendations. Develop and implement a government affairs calendar of duties. Identify, direct, and maintain Government Affairs metrics for the purpose of driving process improvements and efficiencies. Assume a lead role within the organization and oversee the interpretation of complex federal and state legislative and regulatory draft and final guidance. Guide the Government Affairs TMs to serve as a resource to ensure that Business Units are provided with legislative and draft regulatory support to ensure understanding and early identification to barriers for compliance. This includes overseeing the interpretation, and distribution of draft federal regulations, All Plan Letters (APLs), Policy Letters (PLs), Covered California guidance, etc. Lead, guide, manage, and attend, as appropriate, relevant committees and work groups, make presentations, prepare reports, data, or other materials. These may include workgroups convened by trade associations, legislators, and regulatory agencies. Lead and oversee Government Affairs active participation of various trade association and regulatory agency calls. Work closely with the Director of Government Affairs to support the CEO, and Plan leadership, in fostering strong relationships with legislators and regulatory agencies. Oversee and manage the development of memos to provide analysis on key emerging issues. Serve as the primary state and federal trade association liaison by establishing collaborative working relationships with all contracted lobbyists and advocacy associations. Partner with the Compliance Department to ensure advocacy concerns are coordinated and shared directly with regulators. Oversee and facilitate resolution of high-visibility, escalated requests, and issues from elected official offices, including but not limited to Member cases, Provider cases, and Enforcement Matters. Communicate to all levels of the Plan to ensure support, awareness, and effectiveness of new and emerging issues impacting Federal and State statutes, and regulations impacting all lines of business. Cultivate an effective system for ensuring that legislative and regulatory compliance concerns are continually reviewed and creative opportunities for addressing concerns are sought. Organize and plan for visits from legislators and legislative staff, as well as state and federal trade associations. Partner with operational areas to ensure continual understanding of internal operational policies and procedures for all lines of business. Develop, centralize, and maintain policies, procedures, training materials and oversees training completion. Perform any other duties as required to ensure Health Plan operations and department business needs are successful. Qualifications Education & Requirements Required: Five (5) years with managed care health plan or other relevant healthcare industry experience specific to government affairs legislative and regulatory advocacy Comprehensive advocacy experience, with direct experience interacting with regulators, legislative staff and state and federal trade associations Preferred: A minimum of one (1) year experience in project management Required: Bachelor's degree in Public/Business Administration, Health, Political Science, Public Policy or a relevant field from an accredited institution required Preferred: Master's degree in Public/Business Administration, Health, Political Science, Public Policy or a relevant field Key Qualifications Must have a valid California Driver's license Strong knowledge and understanding in the following areas: Medicaid, Medicare, and commercial health insurance Managed care and government-sponsored health care delivery systems County, state, and federal legislative and budget processes Policy, legislative and regulatory implications to an organization and effective advocacy strategy and tactics Principles of effective project management, effective survey tools, business impact analysis and report writing Team building, strategic planning, and organizational and project management Cross-organization coordination Understanding and sensitivity to a multi-cultural environment and community. State and federal legislative and budget process Effective advocacy strategies, including effective partnerships with state and federal trade associations Federal and state regulatory requirements related to lines of business included in IEHP's business portfolio Possesses strong skillsets in the following areas: Strong leadership and excellent interpersonal skills Excellent verbal and written communication skills High level analytical skills and ability to analyze complex regulatory and legislative proposals Project management skills Issue management skills Microcomputer applications: spreadsheet, database, and word processing Ability to translate legislation and regulatory guidance into meaningful and actionable information Strong writing, interpersonal communication, organizational skills Proven ability to: Understand, incorporate, and demonstrate the mission, vision, and values of the Plan in behaviors, practices, and decisions Maintain a high level of diplomacy Be resourceful and independent in problem solving and self-direction Establish and maintain effective working relationships with internal departments and external agencies and offices of elected officials Embrace and champion change to accommodate evolving organizational and regulatory processes Work independently and collaboratively within a team environment Manage multiple projects with competing deadlines and changing priorities Possess a strong attention to detail and exceptional follow through Start your journey towards a thriving future with IEHP and apply TODAY! Work Model Location This position is on a hybrid work schedule. (Mon & Fri - remote, Tues - Thurs onsite in Rancho Cucamonga, CA.) Pay Range USD $104,041.60 - USD $137,841.60 /Yr.

The Claims Analyst is responsible for analyzing and adjudicating medical claims. Performs payment reconciliations and/or adjustments related to retroactive contract rate and fee schedule changes. Resolve claims payment issues as presented through Provider Dispute Resolution (PDR) process or CSIM (Customer Service Inquiry Module). Identifies root causes of claims payment errors and reports to Management. Responds to provider inquiries/calls related to claims payments. Generates and develop reports which include but not limited to root causes of PDRs and CSIMs. Collaborates with other departments and/or providers in successful resolution of claims related issues. QUALIFICATIONS: •Minimum 1-2 years financial analyses/accounting experience and 2-5 years medical claims examining experience, or a combination/equivalent of the two •2 or more years experience in managed care organization a plus •Minimum typing speed of 45 WPM and use of Ten-Key by touch •Knowledge of ICD9-CM, HCPCS level II and III, CPT, and revenue Codes, DRG and APC coding a plus •Knowledge of different payment methodologies such as Medi-Cal, RBRVS, DRG and other Medicare reimbursements a plus •Ability to write analytical reports and comprehensive summaries •Advanced proficiency in Microsoft Word and Excel; Access knowledge a plus •Must be detail oriented •Ability to effectively communicate with internal and external associates •Ability to deal with complex claim issues •Knowledge of DMHC, DHS, CMS, Title XX II CRC, Title 42, and Medi-Cal and Medicare processing guidelines a plus •Ability to work in a fast pace environment with minimal supervision •Ability to handle multiple projects and is able to prioritize workflow ESSENTIAL DUTIES AND RESPONSIBILITIES TO INCLUDE BUT NOT LIMITED TO: •Conducts claims payment analyses to identify root cause of claims issues/deficiencies. •Adjudicates medical claims according to regulatory and Care1st Health Plan processing guidelines and contractual agreements: ◦Verifies patient account, eligibility, benefits and authorizations. ◦Prioritizes assigned claims according to regulatory timelines. ◦Requests additional information for incomplete or unclean claims; follows up with provider as necessary. ◦Contacts providers on claims related issues as necessary. •Notifies Claims Management immediately when claims or other projects cannot be completed within the processing timelines. •Performs payment reviews and adjustments due to retroactive effective date of contracts and/or fee schedule changes: ◦Runs claims report to adjudicate adjustments due to retroactive effective date of contract or fee schedule changes. •Responds to provider inquiries/calls related to claims payments. •Resolve claims payment issues as presented through Provider Dispute Resolution (PDR) process, CSIM (Customer Service Inquiry Module) and/or provider calls. •Generates and develop reports which include but not limited to root causes of PDRs and CSIMs •Maintains productivity and quality standards as defined by Management. •Communicates with other departments (such as Provider Data Maintenance, Provider Network Operations, and Utilization Management) to resolve provider claims related issues. •Contacts providers either telephonically or in writing for additional information to resolve or clarify submitted claims issues. •Handles misdirected claims inquiries: ◦Corresponds with IPAs/Medical Groups regarding misdirected claims. ◦Reviews Division of Financial Responsibility (DOFR) to ensure proper routing of claims. ◦Notifies Management and/or Provider Network Operations (PNO) Department of any issues related to misdirected claims routing. •Complies with company's attendance and punctuality standards. •Promotes teamwork and cooperation with other staff members and management. •Performs additional related duties as assigned by Additional Information All your information will be kept confidential according to EEO guidelines.

Responsible for allocating all monies received in the Business Office to the accounts in the system. How will you make an impact & Requirements With nearly 30 years of experience in providing advanced primary care, CareMore APC delivers exceptional patient experiences. Compassionate clinicians take the time to understand each patient's unique health needs while also removing barriers to access. Patients trust us to receive the right personalized care where and when they need it - in our care centers, at home or virtually - to improve their health outcomes and quality of life. Primary duties may include, but are not limited to: Processing mail; Receives, identifies and allocates payments and contractual adjustments. Verifies and balances EFT payments and over the counter payments. Reviews and processes explanation of benefits and correspondence in conjunction with denial management process. Notifies billing representative of payments received below the expected payment module. Processes refunds and researches and adjusts Non-Sufficient Funds and Stop payments. Responds to internal and external CareMore staff inquiries. Requirements: Requires H.S. diploma or GED Minimum of 6 months related experience and/or training; or any combination of education and experience, which would provide an equivalent background. Compensation: $22.00 to $33.00

What you can expect! Find joy in serving others with IEHP! We welcome you to join us in "healing and inspiring the human spirit" and to pivot from a "job" opportunity to an authentic experience! Under the direction of the Supervisor, Environmental Services, the Environmental Services Technician I is responsible for the following: * Cleaning and maintaining buildings/facilities. Performs heavy cleaning duties, such as cleaning floors, spot clean carpets, washing walls and glass, and removing rubbish. * Establishing and maintaining effective communication and working relationships. * Complying with all safety, security, compliance, and quality standards. * Environmental Services Technician I must be flexible and willing to complete all tasks that are assigned. Commitment to Quality: The IEHP Team is committed to incorporate IEHP's Quality Program goals including, but not limited to, HEDIS, CAHPS, and NCQA Accreditation. Perks IEHP is not only committed to healing and inspiring the human spirit of our Members, but we also aim to match our team members with the same energy by providing prime benefits and more. * Competitive salary. * CalPERS retirement. * State of the art fitness center on-site. * Medical Insurance with Dental and Vision. * Life, short-term, and long-term disability options * Career advancement opportunities and professional development. * Wellness programs that promote a healthy work-life balance. * Flexible Spending Account - Health Care/Childcare * CalPERS retirement * 457(b) option with a contribution match * Paid life insurance for employees * Pet care insurance Education & Requirements * Minimum two (2) years of relevant experience required * High School Diploma or GED required. * In lieu of a high school diploma or GED, a minimum of four (4) years of relevant experience is required Key Qualifications * Must have a valid California Driver's license and valid automobile insurance. Must qualify and maintain driving record to drive company vehicles based on IEHP insurance standards of no more than three (3) points * Basic knowledge of operating janitorial equipment and supplies * Knowledge of safe use of cleaning chemicals, trash disposal and recycling management * Knowledge of sanitation and disinfection procedures * Able to perform general housekeeping such as washing, waxing / polishing floors, dusting, sweeping, and vacuuming * Possess active listening and clear communication skills * Able to safely operate standard equipment required for the position * Ability to use all necessary tools and equipment required to complete all duties and jobs * Ability to follow safety guidelines when using required chemicals, equipment, tools, and techniques while performing job duties * Ability to work without direct supervision * Ability to accept performance feedback in a professional manner * Ability to maintain a consistent regular attendance record * Often works indoors which includes an office environment, stairwells, and other areas inside the building. May occasionally work outdoors and outside walkways with exposure to wind, sun, and varying temperatures. May be exposed to contaminants like cleaning solutions, bloodborne pathogens, and hazardous chemicals and should wear protective clothing such as gloves Start your journey towards a thriving future with IEHP and apply TODAY! Pay Range * $21.00 USD Hourly - $26.21 USD Hourly

What you can expect! Find joy in serving others with IEHP! We welcome you to join us in “healing and inspiring the human spirit” and to pivot from a “job” opportunity to an authentic experience! Under the direction of the Manager, Compute and Collaboration, the Engineer III - VMware and Windows would be responsible for helping in the design, configuration, and maintenance of the VMware virtual environment. This role will also help in build, configuration, and maintenance of Windows Server infrastructure for production, test, and development environments. Commitment to Quality: The IEHP Team is committed to incorporate IEHP's Quality Program goals including, but not limited to, HEDIS, CAHPS, and NCQA Accreditation. Additional Benefits Perks IEHP is not only committed to healing and inspiring the human spirit of our Members, but we also aim to match our team members with the same energy by providing prime benefits and more. Competitive salary. Hybrid schedule. CalPERS retirement. State of the art fitness center on-site. Medical Insurance with Dental and Vision. Life, short-term, and long-term disability options Career advancement opportunities and professional development. Wellness programs that promote a healthy work-life balance. Flexible Spending Account - Health Care/Childcare CalPERS retirement 457(b) option with a contribution match Paid life insurance for employees Pet care insurance Key Responsibilities Implement, maintain, and Support VMware vSphere. Implement, maintain, and Support VMware vROps, Skyline and other related VMware infrastructure and monitoring tools. Implement, maintain, and Support DNS, DHCP, SSL Certificates and internal CA servers. Process changes to system software and hardware so that performance meets company's objectives and maintain SLAs in accordance with change management policy. Implement and maintain anti-virus on systems. Manage and apply necessary system security access. Analyze performance indicators to ensure that systems are operating efficiently. Build and maintain Windows servers and associated applications in a highly available, scalable, and secure environment. Install and configure ESX-i on physical hosts for vSphere. Perform root cause analysis for VMware and Windows related issues. Qualifications Education & Requirements Eight (8) or more years of hands-on experience working with VMware and Windows environments Five (5) years of experience in Systems Administration Experience with SCCM and patch management for monthly security updates and patches Hands on experience with installing/racking physical servers and appliances Exposure and experience with Azure as an extension of the Windows Server environment Bachelor's degree in a computer related field or similar technical field from an accredited institution required In lieu of the required degree, a minimum of four (4) years of additional Systems Administration experience and VCP/MCSE Certification is required for this position This experience is in addition to the minimum years listed in the Experience Requirements above. Key Qualifications Must have a valid California Driver's License Linux Red hat and other Linux OS experience is a plus. Experience working in the Healthcare Industry will be an added advantage VCP/MCSE preferred Strong knowledge in the areas defined but not limited to in the duties and responsibilities section Strong technical knowledge of VMware ESX / ESXi and Virtual Center, SRM, vCOPs Deep knowledge and experience with PowerShell Familiarity with datacenter concepts and best practices, high-availability systems, capacity planning, system performance evaluation, diagnostic techniques, and methodologies Understanding of cloud computing operating principles, features, and benefits Advance knowledge of Microsoft Windows Server and associated products Basic knowledge of SAN/WAN/LAN networking Ability to plan, organize and document complex system design activities and to configure systems to be consistent with operational. policies/procedures Ability to communicate technical/complex information both verbally and in writing, as well as perform multiple tasks concurrently and respond to emergency situations effectively Team player and ability to work well with others Start your journey towards a thriving future with IEHP and apply TODAY! Work Model Location This position is on a hybrid work schedule. (Mon & Fri - remote, Tues - Thurs onsite in Rancho Cucamonga, CA) Pay Range USD $118,601.60 - USD $157,144.00 /Yr.

What you can expect! Find joy in serving others with IEHP! We welcome you to join us in “healing and inspiring the human spirit” and to pivot from a “job” opportunity to an authentic experience! Under general supervision, the Human Resources Specialist - Benefits is responsible for the day-to-day administration, coordination, and communication of team member benefits programs. This position also ensures compliance with federal and state regulations, supports team members with benefit-related inquiries and processes, and assists with annual open enrollment and reporting. Commitment to Quality: The IEHP Team is committed to incorporate IEHP's Quality Program goals including, but not limited to, HEDIS, CAHPS, and NCQA Accreditation. Additional Benefits IEHP is not only committed to healing and inspiring the human spirit of our Members; we also aim to match our Team Members with the same energy by providing prime benefits and more. CalPERS retirement 457(b) option with a contribution match Generous paid time off- vacation, holidays, sick State of the art fitness center on-site Medical Insurance with Dental and Vision Paid life insurance for employees with additional options Short-term, and long-term disability options Pet care insurance Flexible Spending Account - Health Care/Childcare Wellness programs that promote a healthy work-life balance Career advancement opportunities and professional development Competitive salary with annual merit increase Team bonus opportunities Key Responsibilities Benefits Administration & Compliance Manage benefits lifecycle, including enrollment, terminations, and status changes; ensure accurate data entry in HRIS and benefits systems. Serve as primary resource for benefits inquiries, explaining plan options, costs, and procedures to employees. Coordinate annual Open Enrollment and wellness programs; prepare communication materials and conduct informational sessions. Verify and process monthly premium statements, resolve discrepancies with carriers, and maintain statistical data on premiums and claims. Ensure compliance with regulatory requirements, including I-9 documentation and accurate recordkeeping. Employee Support & Communication Act as an HR representative, responding promptly to employee inquiries and escalating issues as needed. Conduct new hire orientation and provide guidance on benefits programs and HR policies. Prepare and review reports on benefits enrollment, deductions, and plan participation; resolve discrepancies with providers. Support employee engagement through workshops, intranet updates, and timely communication of HR initiatives. Handle employment verifications, benefit letters, garnishments, subpoenas, and audits. HR Policy & Collaboration Communicate HR policies, procedures, laws, and best practices to team members and management. Act as a trusted resource, demonstrating organizational values and fostering strong internal relationships. Perform administrative duties requiring discretion and judgment in handling sensitive and confidential information Perform any other duties as required to ensure Health Plan operations and department business needs are successful. Qualifications Education & Experience One (1) year of demonstrated experience in a Human Resources function. Demonstrate superior interpersonal and administrative skills commensurate with years of experience High school diploma or GED required Bachelor's degree from an accredited institution preferred Professional in Human Resources (PHR)/Senior Professional in Human Resources (SPHR) certification preferred Key Qualifications Word processing involving computer keyboard and screen, copying, and filing of records and/or correspondence Demonstrated proficiency in Microsoft Office products (Word, Excel, PowerPoint, Outlook, etc.) Excellent interpersonal and communication skills, strong organization skills Ability to multi-task and coordinate with others; follow and maintain processes and procedures Ability to establish and maintain effective working relationships both within and outside of the organization Attention to detail Start your journey towards a thriving future with IEHP and apply TODAY! Work Model Location This position is on a hybrid work schedule. (Monday & Friday - remote, Tuesday - Thursday onsite in Rancho Cucamonga, CA.) Pay Range USD $25.90 - USD $33.02 /Hr.

What you can expect! Find joy in serving others with IEHP! We welcome you to join us in "healing and inspiring the human spirit" and to pivot from a "job" opportunity to an authentic experience! The Medical Director of Hospital & Ancillary Relations serves as a physician advisor / dyad partner to other members of the Hospital and Ancillary Relations leadership team in providing clinical leadership and guidance toward operational and quality improvement activities aimed at achieving the strategic initiatives set forth by Plan administration as they relate to hospital and ancillary services. The Medical Director of Hospital and Ancillary Relations leverages their knowledge and experience in health care operations and team dynamics to effectively collaborate with health plan and provider leaders and departments, soliciting input and support in identifying and implementing practice activities and setting appropriate standards to improve care delivery within the hospital and ancillary setting. Commitment to Quality: The IEHP Team is committed to incorporate IEHP's Quality Program goals including, but not limited to, HEDIS, CAHPS, and NCQA Accreditation. Perks IEHP is not only committed to healing and inspiring the human spirit of our Members; we also aim to match our Team Members with the same energy by providing prime benefits and more. * CalPERS retirement * 457(b) option with a contribution match * Generous paid time off- vacation, holidays, sick * State of the art fitness center on-site * Medical Insurance with Dental and Vision * Paid life insurance for employees with additional options * Short-term, and long-term disability options * Pet care insurance * Flexible Spending Account - Health Care/Childcare * Wellness programs that promote a healthy work-life balance * Career advancement opportunities and professional development * Competitive salary with annual merit increase * Team bonus opportunities Education & Requirements * Five (5) years of post-residency or licensure experience in a recognized specialty that includes but is not limited to Family Medicine, Internal Medicine, Pediatrics, and Emergency Medicine * Experience in quality, care coordination, utilization management in an inpatient, ACO or FQHC environment * Strong product and program management experience, product delivery, product environments, and management consulting * Preferred: At least three (3) years of administrative experience. Experience is in a variety of clinical settings including inpatient, outpatient practice, and community-based care settings * Medical Degree in a clinically related field (e.g., MD, DO) from an accredited institution required * Preferred: Additional Master's Degree (e.g., MS, MPH, MBA) from an accredited institution * Possession of an active, unrestricted, and unencumbered Physician's and Surgeon's Certificate issued by the State of California Medical Board required (A physician certified in a state other than California may be employed prior to receipt of California certification provided that an application for a California physician and surgeon's certificate is filed in the state of California prior to date of appointment.) Key Qualifications * Valid California Driver's License preferred * Strong knowledge and understanding of: * Medical practice and understanding of clinical operations in the hospital and ancillary setting * Various regulatory bodies and setting-specific requirements, including DHCS, NCQA, CMS, TJC/DNV. * Current trends in health care and clinical operations * Administrative practices and procedures including but not limited to quality assessment and improvement, care coordination, utilization review, peer review, credentialing and risk management * Rules regulations, policies, and standards related to managed care * Principles of effective supervision and organization * Methods, techniques, practices, principles, and literature in the broad field of medical sciences * Overview of the highly specialized techniques, procedures, and equipment used in the medical or surgical specialties * Excellent Word, Excel, and PowerPoint skills. Superb communication skills, including oral and written presentation. Strong leadership skills * Proven ability to: * Communicate difficult concepts in a concise, elegant, and effective ways to key stakeholders, including providers, to reach consensus * Be a team player with an ability to build trust with internal and external stakeholders * Educate and train * Be compassionate Start your journey towards a thriving future with IEHP and apply TODAY! Pay Range * $246,355.20 USD Annually - $344,905.60 USD Annually

The Primary Care Physician is responsible for providing high-quality Internal Medicine and/or Family Practice services to patients in a value-based care environment, with a focus on prevention, care coordination, and improved health outcomes. About CareMore Health With nearly 30 years of experience delivering advanced primary care, CareMore Health is redefining how care is delivered to patients with complex and chronic conditions. Our compassionate clinicians take the time to understand each patient's unique health needs while actively removing barriers to access. Patients trust CareMore to provide the right personalized care, where and when they need it-whether in our care centers, in the home, or through virtual care. Our integrated, team-based model allows physicians to focus on what matters most: delivering exceptional care that improves quality of life and long-term outcomes. How will you make an impact & Requirements Primary duties may include, but are not limited to: Provide comprehensive medical care by interviewing, examining, diagnosing, and treating patients Deliver patient-centered primary care with an emphasis on wellness, prevention, and early detection Educate patients and families on health conditions, treatment plans, and preventive care strategies Coordinate referrals and specialty care based on clinical assessment and patient needs Participate in continuing medical education and CareMore clinical programs Assist in resolving patient complaints, requests, and inquiries in a timely and professional manner Maintain confidentiality of all patient information in accordance with federal, state, and organizational guidelines Complete accurate and timely medical documentation in the electronic medical record (EMR) on a daily basis Qualifications & Requirements MD or DO from an accredited medical school Current, unrestricted medical license in the applicable state(s) Board eligible or board certified in Internal Medicine or Family Practice Active DEA license Satisfactory completion of a Tuberculosis (TB) test This position is bonus eligible based on individual and company performance and includes a comprehensive benefits package designed to support your professional and personal well-being. Why Join CareMore? Team-based, physician-led care model Focus on quality, outcomes, and patient relationships-not volume Strong clinical support and care coordination Opportunity to practice medicine the way it was meant to be practiced Compensation: $253,643.00 to $380,464.00

What you can expect! Find joy in serving others with IEHP! We welcome you to join us in “healing and inspiring the human spirit” and to pivot from a “job” opportunity to an authentic experience! Reporting to department leadership with minimal supervision, the Quality Improvement (QI) Facilitator II works closely with front line leaders, external partners, and organizational teams to plan, organize, facilitate, and lead quality improvement projects. The QI Facilitator II has a strong understanding of IEHP's strategic priorities and organizational goals and supports these goals through the development and implementation of QI program activities. The QI Facilitator II will skillfully use techniques of system design, project management, continuous quality improvement (e.g., brainstorming, cause and effect analysis, root cause analysis), outcomes measurements, and data analysis to support the development, implementation, and oversight of QI programs. Commitment to Quality: The IEHP Team is committed to incorporate IEHP's Quality Program goals including, but not limited to, HEDIS, CAHPS, and NCQA Accreditation. Additional Benefits Perks IEHP is not only committed to healing and inspiring the human spirit of our Members, but we also aim to match our team members with the same energy by providing prime benefits and more. Competitive salary State of the art fitness center on-site Medical Insurance with Dental and Vision Life, short-term, and long-term disability options Career advancement opportunities and professional development Wellness programs that promote a healthy work-life balance Flexible Spending Account - Health Care/Childcare CalPERS retirement 457(b) option with a contribution match Paid life insurance for employees Pet care insurance Key Responsibilities Lead the facilitation for all levels of IEHP staff, hospital teams, and workgroups in the development and implementation of performance improvement initiatives related to successes in reaching established goals. Oversee and monitor the development, implementation, and outcomes of quality improvement programs. Prepare and present regulatory and committee, and other reports summarizing QI initiatives and the success and/or progress in reaching established goals. Apply and teach standardized QI concepts and techniques to achieve established quality goals for both internally and externally developed quality improvement programs. Lead and support ongoing development of shared organizational and external stakeholders' quality improvement infrastructure including system design, identification of organizational QI initiatives, tracking of project evaluations/studies, tools, and resources for project monitoring. Utilize subject matter expertise to assess and identify quality gaps and opportunities, facilitate quality improvement initiatives within the organization, and ensure timely project completion and expected outcomes. Translate data into meaningful information, draws conclusions, and relates findings to industry standards. Provides recommendations to departmental stakeholders and QI Leadership Team regarding performance gaps, program implementation, and performance outcomes in order to maintain an effective QI Program Perform any other duties as required to ensure Health Plan operations and department business needs are successful. Qualifications Education & Requirements Minimum of four (4) years demonstrated experience requierd, at a professional level, in process/project management including participation in quality improvement projects or operations Prior experience in the health care setting preferred Master's degree (preferably in Public Health, Health Administration, Public Administration, or other healthcare related focus) from an accredited institution required Project Management Professional (PMP) Certification, Certified Professional of Healthcare Quality (CPHQ), or other recognized quality improvement certificate preferred Key Qualifications Strong working knowledge of: Healthcare quality performance and measurement sets including CMS quality withhold, Managed Care Accountability Set, NCQA Quality Improvement Standards and HEDIS Project management techniques, tools of continuous improvement, and work process redesign Standard coding sets used in quality measurement including ICD-10, CPT, CPT Category II, HCPCS, LOINC, NDC Strong analytical and critical thinking skills Proficient in all Microsoft Office applications, with an emphasis on Excel, PowerPoint, and Visio Strong communication skills (verbal, written and listening) with ability to interact effectively Ability to successfully apply facilitation techniques to quality improvement project teams to achieve optimal outcomes Possesses problem solving, conflict management, and team building skills in order to ensure a productive work environment and achievement of quality goals Skilled in reading and interpreting data Ability to: Perform complex tasks, prioritize multiple projects and work under pressure to meet deadlines in a fast-paced environment Successfully apply facilitation techniques to quality improvement project teams to achieve optimal potential Exhibit high attention to detail Start your journey towards a thriving future with IEHP and apply TODAY! Work Model Location This position is on a hybrid work schedule. (Mon & Fri - remote, Tues - Thurs onsite in Rancho Cucamonga, CA) Pay Range USD $91,249.60 - USD $120,910.40 /Yr.

The IEHP Foundation was established in 2021 by Inland Empire Health Plan (IEHP) to ensure all individuals in the Inland Empire have access to Vibrant Health - extending beyond traditional healthcare services and addressing the social determinants of health for the region's most vulnerable populations. To advance Vibrant Health across San Bernardino and Riverside Counties, IEHP Foundation invests in strengthening the leadership and capacity of community-based organizations (CBOs) and coalitions to build healthy neighborhoods and cultivate healthy living, ensuring all residents have access to healthy and joyful lives. We Invest in Healthy Nonprofit Leadership By: Directly investing in local CBOs and nonprofits through responsive grantmaking. Strengthening the infrastructure of nonprofits through capacity building and training. Leveraging public policy and advocacy alongside our community partners to better advocate for the region to help eliminate health barriers and disparities. Funding and supporting place-based initiatives that aim to advance health equity throughout neighborhoods and communities. IEHP Foundation seeks dedicated and passionate Team Members who show up each day committed to working collaboratively - both internally and externally - to improve lives and health outcomes across the Inland Empire. Reporting to the IEHP Foundation CEO, the Community Engagement Manager will be responsible for the implementation of community engagement and impact strategies, projects, initiatives and other key activities within the Foundation. With a highly collaborative spirit and by utilizing collective impact principles, this position develops trusted relationships and partnership aimed at achieving collective results for the region. This position will provide project management support to the Foundation CEO and collaborate with internal and external stakeholders to ensure successful implementation and achievement of goals and objectives. With limited administrative support, the Community Engagement Manager will develop, plan, coordinate and maintain the operations of complex community engagement processes and philanthropic strategies. This position will shape all goals/projects related to partnership and capacity building of Community Based Organizations throughout the region. Individuals in this classification demonstrate a significant degree of independence performing a variety of responsibilities for administering and managing project objectives in alignment with governmental policies and local community needs. Preferred: Bilingual (English/Spanish) written and verbal communication skills. If authorized, the Team Member in the bilingual capacity must take a language proficiency assessment and must receive a passing score to utilize their bilingual skillsets. Additional Benefits IEHP is not only committed to healing and inspiring the human spirit of our Members, but we also aim to match our team members with the same energy by providing prime benefits and more. Competitive salary State of the art fitness center on-site Medical Insurance with Dental and Vision Life, short-term, and long-term disability options Career advancement opportunities and professional development Wellness programs that promote a healthy work-life balance Flexible Spending Account - Health Care/Childcare CalPERS retirement 457(b) option with a contribution match Paid life insurance for employees Pet care insurance Key Responsibilities Be an extraordinary example and a champion in living IEHP Foundation's Mission, Vision and Values (MVV) every day and strongly commit to advancing Vibrant Health in the Inland Empire. Manage community engagement and impact strategies, especially related to public health, public policy, collective impact, and place-based philanthropy. Lead and facilitate listening sessions with community leaders and residents in English and Spanish throughout the Inland Empire to solicit feedback in Foundation activity design and promote the Foundation's relational philanthropy strategy. Build and develop trusted relationships with key leaders and organizations in select place-based locations, serving as a strategist and partner in helping to craft and execute plans for increasing health outcomes. Partner with key community leaders to build Champions for Vibrant Health partnership network. Obtain approval and advancement for requested strategic initiatives and new strategic concepts in partnership with Foundation Team Members. Research and follow local, state and federal policies to provide recommendations for Foundation's advocacy and policy grantmaking activities. Collaborate with applicable community partners for select direct grantmaking activities and provide recommendations on Request for Proposal (RFP) development, implementation and monitoring. Represent the Foundation department at relevant community meetings and community coalitions. Collaborate with the Foundation team to support all Foundation objectives and activities. Partner with the Foundation team in providing support to advance health plan priorities. Contribute to relevant Board Committees, including, but not limited to, Community Impact Committee. Attend meetings, provide insight, and follow-up on any items/tasks discussed with the board. Ensure deliverables are of exceptionally high quality, are useful to the Executive and Leadership Teams, and ultimately help accelerate achievement of Foundation's vision. Partner with leadership in strategic planning and overall program ownership. Perform any other duties as required to ensure Foundation operations and business needs are successful. Qualifications Education & Requirement Five (5) years of direct program/grants management or combined years of project and program experience with progressive responsibilities in the social services or nonprofit sector Five (5) years of solid experience working with Senior Management, Management and Team Members at an organization Five (5) years of experience managing complex projects using project management tools. Experience with community engagement, building community engagement strategies, and/or similar exposure Experience working with Inland Empire community organizations preferred Bachelor's degree from an accredited institution required Master's degree from an accredited institution preferred Preferred: Bilingual (English/Spanish) - written and verbal skills Key Qualifications Must possess strong working knowledge of Inland Empire nonprofit landscape and philanthropic best practices. Must possess strong knowledge of program and project management and community development best practices. Strong program management skills to oversee the implementation of the Strategy Goals. Excellent communication skills through the use of ethical decision-making processes and good judgment. Strong skills in guiding and motivating a diverse work group to achieve the common goal(s). Excellent writing, interpersonal and communication skills. Computer applications: spreadsheet, grants management database and word processing. Ability to provide clear and effective program reporting to varying levels of leadership. Ability to effectively prioritize and execute tasks in a high-pressure environment. Ability to work collaboratively with key internal and external leaders as needed. Start your journey towards a thriving future with IEHP and apply TODAY! Work Model Location This position is on a hybrid work schedule. (Monday & Friday - remote, Tuesday - Thursday onsite in Rancho Cucamonga, CA.) Requires occasional after hour and weekends for meetings and events. Requires travel to remote locations. Pay Range USD $91,249.60 - USD $120,910.40 /Yr.

What you can expect! Find joy in serving others with IEHP! We welcome you to join us in “healing and inspiring the human spirit” and to pivot from a “job” opportunity to an authentic experience! Reporting to IT Department Leadership, the Developer III - Application Development is responsible for development, modification, and implementation of Inland Empire Health Plan's internal/external applications. The Developer III - Application Development is considered a Senior Developer position and is responsible for offering guidance to junior personnel. Commitment to Quality: The IEHP Team is committed to incorporate IEHP's Quality Program goals including, but not limited to, HEDIS, CAHPS, and NCQA Accreditation. Additional Benefits Perks IEHP is not only committed to healing and inspiring the human spirit of our Members, but we also aim to match our team members with the same energy by providing prime benefits and more. Competitive salary Hybrid schedule State of the art fitness center on-site Medical Insurance with Dental and Vision Life, short-term, and long-term disability options Career advancement opportunities and professional development Wellness programs that promote a healthy work-life balance Flexible Spending Account - Health Care/Childcare CalPERS retirement 457(b) option with a contribution match Paid life insurance for employees Pet care insurance Key Responsibilities Gather project requirements and document business solutions. Execute full lifecycle of software development (Agile/DevOps). Communicate efficiently/effectively with all internal/external business entities. Create well designed, testable efficient code. Assist in generating test cases for new and existing applications. Design, develop and implement software independently or within a team. Serve as a subject matter expert in key businesses projects. Conduct code reviews and provider manful feedback. Analyze software errors to define and create tools that help mitigate problems. Train Team Members in coding standards and best practices. Collaborate with team members and contribute ideas for improving development workflows. Implement automation tools and frameworks (CI/CD pipelines). Conduct systems test before releasing software. Perform any other duties as required to ensure Health Plan operations and department business needs are successful. Qualifications Education & Requirements At least five (5) years of experience developing multi-tiered, efficient, highly responsive web applications required Candidates must possess solid work experience in client-side browser centric or middle-tier/back-end service development Hands-on experience with Microservices architecture and event-driven model utilizing Rabbit MQ and Kafka Experience with MongoDB: schema design, indexing strategies, replication, and performance optimization for large datasets Experience in configuring an IIS/NGINX/PHP web server, Docker containers, PHP, and Linux OS (Redhat/Debian/Apline) is preferred Experience integrating data across systems preferred(e.g., APIs, flat files, cloud storage, HDFS, etc.) Bachelor's degree in a science-related field of study from an accredited institution required, degree preferably in Computer Science In lieu of the required degree, a minimum of four (4) years of additional relevant work experience is required for this position This experience is in addition to the minimum years listed in the Experience Requirements above Key Qualifications Deep comprehensive knowledge in the following areas: Knowledge in the server-side development stack utilizing .Net, C# and SQL Server Ability to design and implement complex, scalable, and maintainable enterprise solutions using .NET and modern architectural patterns Acute analysis, observation, and good communication CI/CD pipelines, automated builds, and deployment processes Ability to utilize REST and SOAP webservices Preferred Knowledge: Knowledge of Healthcare domain Knowledge of EDI 834 message format Familiarity with data exchange standards (e.g., HL7, FHIR, CCDA). Knowledge of Python Data Integration & Interoperability: Expert-level SQL development and SQL Server: database design, query optimization, stored procedures, and performance tuning. T-SQL, stored procedures, data governance, performance tuning, indexing strategies SSIS (SQL Server Integration Services): advanced ETL package design, deployment, and troubleshooting Knowledge of .Net Core & .Net Frameworks (C#), including advanced concepts such as asynchronous programming, dependency injection, design patterns, Rest API development, Message Bus technologies, and more Proven ability to: Work well in a team and be a strong team player with ability to mentor junior developers, perform code reviews, and enforce coding standards Quickly learn new technologies, tools, and frameworks to stay aligned with evolving project needs Take ownership of projects and drive solutions independently Start your journey towards a thriving future with IEHP and apply TODAY! Work Model Location This position is on a hybrid work schedule. (Mon & Fri - remote, Tues - Thurs onsite in Rancho Cucamonga, CA.) Pay Range USD $118,601.60 - USD $157,144.00 /Yr.

What you can expect! Find joy in serving others with IEHP! We welcome you to join us in “healing and inspiring the human spirit” and to pivot from a “job” opportunity to an authentic experience! Applying analytical techniques and processes, the IT Business Systems Analyst II provides guidance to IT and Business Departments, to resolve technical and project implementation deliverables for medium and complex projects. The IT Business Systems Analyst II is responsible for developing system documentation such as requirements specifications, design documents, process flows, use cases, system Integration flows, data flows, project plans, user manuals, and training procedures. The IT Business Systems Analyst II understands business requirements and often serves as a liaison among stakeholders in order to understand the structure, policies, and operations of an organization, and to recommend solutions that enable the organization to achieve its goals. Requirements include (but are not limited to): - Business Analysis Planning & Monitoring - Elicitation & Collaboration - Requirements Life Cycle Management - Strategy Analysis - Requirements Analysis - Data Analysis - Solution Evaluation Commitment to Quality: The IEHP Team is committed to incorporate IEHP's Quality Program goals including, but not limited to, HEDIS, CAHPS, and NCQA Accreditation. Additional Benefits Perks! IEHP is not only committed to healing and inspiring the human spirit of our Members, but we also aim to match our team members with the same energy by providing prime benefits and more. Competitive salary. Hybrid schedule. CalPERS retirement. State of the art fitness center on-site. Medical Insurance with Dental and Vision. Life, short-term, and long-term disability options Career advancement opportunities and professional development. Wellness programs that promote a healthy work-life balance. Flexible Spending Account - Health Care/Childcare CalPERS retirement 457(b) option with a contribution match Paid life insurance for employees Pet care insurance Key Responsibilities Work with business partners within one or more business organizations to align solutions with business needs. Support one or more moderate to complex business processes, requiring design or integration of technical solutions that may cross multiple functions of the business. Progress liaison relationship with business and IT. Conduct data gathering and analysis to understand business strategy requirements. Provide factual content to feasibility study for standard programs, projects, and enhancements. Aid in the development of UAT. Provide support in creating reports, research, and documentation for the analysis of business satisfaction. Assist with leading the investigation and statement of problems. Escalates issues as appropriate. Serve as a lead one or more moderately complex business processes, requiring design or integration of technical solutions that may cross multiple functions of the business. Establish and maintain liaison relationships with business and IT to provide effective solutions. Lead the assessment of business needs a structured requirements process (gathering, analyzing, documenting, and managing changes). Lead development and communicates business requirements and functional specifications for the design and implementation of business solutions. Provide suggestions from a business and IT perspective. Assist in the business process redesign and documentation as needed for new technology. Conduct feasibility studies and draft proposals for evaluation by appropriate users and managers. Ensure UAT strategies involve appropriate integration and process components. Investigate problems and resolves working in conjunction with technical teams. May manage stakeholder expectations and analyze performance metrics to ensure stakeholder satisfaction. May generate appropriate communication, process, and plans for mitigating the disruption of change. Participate in IT solution deployment activities. Ensures IT solutions meet business needs. Coach and transfer knowledge to less experienced Team Members. Qualifications Education & Requirements Requires five plus (5+) years of relevant technical systems analyst or business work experience Experience developing Business Requirements - project initiation document, what the needed achievements will be, and the quality measures Experience developing Functional requirements - describe what the system, process, or product/service must do in order to fulfill the business requirements Experience developing User (stakeholder) requirements - are a very important part of the deliverables, the needs of the stakeholders will have to be correctly interpreted Experience developing Quality-of-service (non-functional) requirements - are requirements that do not perform a specific function for the business requirement but are needed to support the functionality. For example: performance, scalability, quality of service (QoS), security and usability Experience developing Performance Report - define the purpose of a report, its justification, attributes and columns, owners, and runtime parameters Experience developing Requirements Traceability Matrix - a cross matrix for recording the requirements through each stage of the requirements gathering process Experience conducting facilitated workshops for requirements analysis Experience creating workflows and developing graphic representations of complex business processes Bachelor's degree in Business Administration, Computer Science, Healthcare, or related program from an accredited institution required IIBA, CBAP Preferred Key Qualifications Must have a valid California Driver's License Understanding of SDLC and various methodologies Knowledge of formal requirements gathering methodologies. Knowledge of project management principles and practices Understanding of how to interpret needs of stakeholders correctly Requires technical, analytical, and process skills Requires interpersonal skills Proficiency with Microsoft PC desktop applications including Excel, Word, MS Project, and Visio Clearly articulate both problems and proposed solutions Prioritize personal and team workloads to best meet organizational objectives Work effectively on a high-performing team Adapt in a dynamic environment through maintaining resiliency Present issues and challenges to leads and managers Work with a team of professionals from various disciplines Makes necessary adjustments to work shift ensure completion of projects and to meet deadlines, e.g., system releases, critical milestones Start your journey towards a thriving future with IEHP and apply TODAY! Work Model Location This position is on a hybrid work schedule. (Mon & Fri - remote, Tues - Thurs onsite in Rancho Cucamonga, CA) Pay Range USD $91,249.60 - USD $120,910.40 /Yr.

What you can expect! Find joy in serving others with IEHP! We welcome you to join us in “healing and inspiring the human spirit” and to pivot from a “job” opportunity to an authentic experience! The Reporting Analytics & Informatics Director plays a key role in setting and upholding standards for analytics and reporting. This position manages the day-to-day operations of the reporting and analytics CoE, including organizing forums, maintaining processes and documentation, and overseeing project intake and prioritization. The Director, Reporting Analytics & Informatics ensures adherence to policies, supports initiative execution, and proactively addresses issues and risks. This role requires close collaboration with business partners and stakeholders to maintain consistency and quality in analytics and reporting practices. Commitment to Quality: The IEHP Team is committed to incorporate IEHP's Quality Program goals including, but not limited to, HEDIS, CAHPS, and NCQA Accreditation. Additional Benefits Perks IEHP is not only committed to healing and inspiring the human spirit of our Members, but we also aim to match our team members with the same energy by providing prime benefits and more. Competitive salary Hybrid schedule State of the art fitness center on-site Medical Insurance with Dental and Vision Life, short-term, and long-term disability options Career advancement opportunities and professional development Wellness programs that promote a healthy work-life balance Flexible Spending Account - Health Care/Childcare CalPERS retirement 457(b) option with a contribution match Paid life insurance for employees Pet care insurance Key Responsibilities Oversee day-to-day operations and execution of the Center of Excellence (CoE) program and related initiatives. Coordinate and facilitate all CoE forums and working sessions, including the CoE Council, User Group Forums, and Steering Committee. Manage the CoE backlog by overseeing intake, prioritization, and tracking of initiatives, risks, issues, and other requests. Enforce process adherence by championing and monitoring CoE-aligned practices and standards. Maintain and socialize the repository of CoE processes and policies across the organization. Identify training needs, monitor development efforts, and maintain the training catalog to ensure continuous learning. Track program success by benchmarking and monitoring KPIs and developing action plans when KPIs fall short. Lead the Reporting and Analytics team, ensuring the delivery of high-impact insights and data support. Hire, train, and manage support staff, while monitoring and evaluating outcomes. Conduct performance reviews of each Team Member within IEHP guidelines. Perform any other duties as required to ensure Health Plan operations and department business needs are successful. Qualifications Education & Requirements Minimum of 7 years of experience in a health plan or other healthcare related organization, inclusive of data project management experience, and leadership of a small to medium team (5+ people) Experience with technical data product delivery (e.g., ETL, data modelling, reporting development) Experience with reporting and analytics governance Bachelor's degree in computer science, MIS, or information management or a related field from an accredited institution required Master's degree in computer science, MIS, or information management preferred Key Qualifications Knowledge of reporting and analytics best practices and common tools used (e.g., Power BI, SAS) Knowledge of project management, meeting facilitation, backlog management, and project prioritization Knowledge of data delivery lifecycle (i.e., development, testing, production) Knowledge of common health plan reporting and analytics use cases Apply knowledge and experience to motivate team to meet organizational goals Highly developed skills in priority setting and alignment of project priorities with Departmental strategy Highest personal and professional integrity and strong work ethics Ability to articulate vision of transformation efforts and a sense of mission Willingness to take change and provide direction Results orientation, willingness to commit to a direction and drive operations to completion Demonstrated ability to manage adversity and challenging situations Ability to manage relationships and drive collaboration and alignment across business & technical audiences Ability to develop cooperative and constructive working relationships Ability to handle complaints, settle disputes and resolve conflicts and negotiate with others Collaborative team player orientation towards work relationships, strong culture awareness Ability to break down complex problems and projects into manageable goals Ability to get to the heart of the problem and make sound and timely decisions to resolve problems Schedule may adjust based on business need which may include evenings, holidays, and weekends Start your journey towards a thriving future with IEHP and apply TODAY! Work Model Location This position is on a hybrid work schedule. (Mon & Fri - remote, Tues - Thurs onsite in Rancho Cucamonga, CA.) Pay Range USD $193,003.20 - USD $265,387.20 /Yr.

What you can expect! Find joy in serving others with IEHP! We welcome you to join us in “healing and inspiring the human spirit” and to pivot from a “job” opportunity to an authentic experience! The Senior Database Administrator (Senior DBA) is responsible for the design, performance, integrity and security of production databases in a highly available 24/7 data systems environment. The role will be involved in the planning and development of new databases, as well as troubleshooting any issues on behalf of the users. Commitment to Quality: The IEHP Team is committed to incorporate IEHP's Quality Program goals including, but not limited to, HEDIS, CAHPS, and NCQA Accreditation. Additional Benefits Perks IEHP is not only committed to healing and inspiring the human spirit of our Members, but we also aim to match our team members with the same energy by providing prime benefits and more. Competitive salary Hybrid schedule State of the art fitness center on-site Medical Insurance with Dental and Vision Life, short-term, and long-term disability options Career advancement opportunities and professional development Wellness programs that promote a healthy work-life balance Flexible Spending Account - Health Care/Childcare CalPERS retirement 457(b) option with a contribution match Paid life insurance for employees Pet care insurance Key Responsibilities Create, configure, monitor, and maintain databases in a large, highly available, distributed, enterprise production database systems. Recommend solutions by defining database physical structure and functional capabilities, database security, data back-up, and recovery specifications. Maintain database performance; implementing new releases; completing maintenance requirements; evaluating computer operating systems and hardware products. Demonstrate extensive knowledge of all aspects of Microsoft SQL Server and MongoDB including administration, replication, backup/restore procedures, and related components such as Reporting Services, Analysis Services, and Integration Services. Work outside of normal business hours as required for completing projects, working on deployments, and resolving system outages. Work with DBAs to determine where the databases will reside in multi-tier distributed/shared applications, comparing hardware/infrastructure alternatives in conjunction with cost, use, growth, supportability. Define database authorization rules, perform security audit, and perform platform assessment regarding proper support for the selected databases. Read and implement entity-relationship diagrams. Develop alerts, reports, and automated processes for failed jobs. Design and develop complex database design from high level business requirements. Must be able to provide database design options, alternatives and recommendations based on experience and best practices for database design. Understand SAN based storage and related technologies, specifically as applicable and useful to MS SQL Server installations. Establish standards for documentation and ensure that all designs are documented. Establish standards for permissions and privileges to databases. Develops, manages, and tests back-up and recovery plans; handles seamless failover and recovery. Work with Systems team on planning server hardware, storage, and OS configuration upgrades. Monitor MS SQL performance through Solarwinds, reporting and remediating any issues within the published SLAs. Perform SQL server migrations - adhering to best practices. Participate in on-call rotation for 24/7 database support. Train, mentor, and guide. Qualifications Education & Requirements Seven (7) years of experience performing database architecture, management, modification and support with five (5) years working with Microsoft SQL Server Experience in supporting large, highly available, distributed, enterprise production database systems Experience and knowledge in the design and implementation of new DBMS systems, programming, analysis and design, systems development or systems administration, MSSQL low-level database, query development and Stored Procedure tuning and optimization, tuning data structures, indexing and queries, managing production databases with replication, hot stand-by, clustering, and table partitioning and working in a team-oriented, collaborative environment Experience working in a 24/7/365 environment and taking a lead role in architecting, designing, and building complex database systems Experience with both Windows and Linux operating systems is preferred. Experience in programming, analysis and design, systems development, or systems administration preferably in a healthcare setting Bachelor's degree in a quantitative field from an accredited institution required In lieu of the required degree, a minimum of four (4) years of additional relevant work experience is required for this position. This experience is in addition to the minimum years listed in the Experience Requirements above Key Qualifications Detailed knowledge of database technical architectures, ETL, data structures, and reporting tools and environments Significant practical hands-on experience with database administration, backup and recovery, performance tuning and high-availability solutions Knowledge of MS SQL standard database maintenance, monitoring/alerting and best practices. Expert knowledge of PLSQL, triggers, and stored procedure development and optimization in SQL Server Strong understanding of database structures, theories, principles, and practices. Extensive background in database systems along with a strong knowledge of SQL Fluency with at least one scripting or programming language Skilled in advising developers on query best practices, tuning, data consistency and availability Demonstrated leadership capabilities Strong analysis and critical thinking skills with the ability to multi-task while maintaining careful attention-to-detail Ability to handle multiple projects, data input, strong problem-solving capability, excellent interpersonal/ communication skills Independent self-starter who is driven to success, takes great pride in accomplishments and works with a sense of urgency to meet deadlines and address competing priorities This position requires willingness to be on call and attend to technical issues outside of normal business hours Start your journey towards a thriving future with IEHP and apply TODAY! Work Model Location This position is on a hybrid work schedule. (Mon & Fri - remote, Tues - Thurs onsite in Rancho Cucamonga, CA.) Pay Range USD $118,601.60 - USD $157,144.00 /Yr.

What you can expect! Find joy in serving others with IEHP! We welcome you to join us in “healing and inspiring the human spirit” and to pivot from a “job” opportunity to an authentic experience! Under the direction of the Supervisor, Environmental Services, the Environmental Services Technician I is responsible for the following: Cleaning and maintaining buildings/facilities. Performs heavy cleaning duties, such as cleaning floors, spot clean carpets, washing walls and glass, and removing rubbish. Establishing and maintaining effective communication and working relationships. Complying with all safety, security, compliance, and quality standards. Environmental Services Technician I must be flexible and willing to complete all tasks that are assigned. Commitment to Quality: The IEHP Team is committed to incorporate IEHP's Quality Program goals including, but not limited to, HEDIS, CAHPS, and NCQA Accreditation. Additional Benefits Perks IEHP is not only committed to healing and inspiring the human spirit of our Members, but we also aim to match our team members with the same energy by providing prime benefits and more. Competitive salary. CalPERS retirement. State of the art fitness center on-site. Medical Insurance with Dental and Vision. Life, short-term, and long-term disability options Career advancement opportunities and professional development. Wellness programs that promote a healthy work-life balance. Flexible Spending Account - Health Care/Childcare CalPERS retirement 457(b) option with a contribution match Paid life insurance for employees Pet care insurance Key Responsibilities Clean building floors by sweeping mopping, scrubbing, shampooing, or vacuuming. Follow procedures for the use of chemical cleaners and power equipment to prevent damage to floors and fixtures. Use ladders, dust and wash furniture, walls, machines, and equipment; clean ceilings and dust and polish light fixtures. Wash and replace blinds. Move cabinets, boxes, furniture, crates, and equipment to clean areas, either manually or by using hand trucks. Remove stains from such surfaces as rugs, drapes, walls, and floors using chemicals and cleaning solutions. Sweep walks, rake leaves, cut grass, or perform other incidental seasonal tasks. Mix water and detergents or acids in containers to prepare cleaning solutions according to specifications. Strip, seal, finish, and polish floors. Clean and vacuum carpeted areas, including application of spot cleaning treatment. Gather and empty trash. Wipe and clean tabletops, chairs, and equipment in food areas. Clean and polish furniture and fixtures. Service, clean, and supply restrooms and pantries, break rooms, Café & mothers' rooms. Periodically clean overhead vents, dust blinds, and polish wood furniture. Clean interior partition glass, windows, glass partitions, and mirrors using soapy water or other cleaners, sponges, and squeegees. Requisition supplies and equipment needed for cleaning and maintenance duties. Maintain building security and safety by locking doors after operating hours. Check electrical appliances use to ensure that hazards are not created. Drive vehicles to perform cleaning work, company vehicles and golf carts. May be expected to make basic repairs. Any other duties as required to ensure Health Plan operations and department business needs are successful. Qualifications Education & Requirements Minimum two (2) years of relevant experience required High School Diploma or GED required. In lieu of a high school diploma or GED, a minimum of four (4) years of relevant experience is required Key Qualifications Must have a valid California Driver's license and valid automobile insurance. Must qualify and maintain driving record to drive company vehicles based on IEHP insurance standards of no more than three (3) points Basic knowledge of operating janitorial equipment and supplies Knowledge of safe use of cleaning chemicals, trash disposal and recycling management Knowledge of sanitation and disinfection procedures Able to perform general housekeeping such as washing, waxing / polishing floors, dusting, sweeping, and vacuuming Possess active listening and clear communication skills Able to safely operate standard equipment required for the position Ability to use all necessary tools and equipment required to complete all duties and jobs Ability to follow safety guidelines when using required chemicals, equipment, tools, and techniques while performing job duties Ability to work without direct supervision Ability to accept performance feedback in a professional manner Ability to maintain a consistent regular attendance record Often works indoors which includes an office environment, stairwells, and other areas inside the building. May occasionally work outdoors and outside walkways with exposure to wind, sun, and varying temperatures. May be exposed to contaminants like cleaning solutions, bloodborne pathogens, and hazardous chemicals and should wear protective clothing such as gloves Start your journey towards a thriving future with IEHP and apply TODAY! Work Model Location Onsite (Various Locations) Monday - Friday, 5pm - 2am Pay Range USD $21.00 - USD $26.21 /Hr.

Responsible for providing Internal Medicine/Family Practice Services to patients. How will you make an impact & Requirements With nearly 30 years of experience in providing advanced primary care, CareMore APC delivers exceptional patient experiences. Compassionate clinicians take the time to understand each patient's unique health needs while also removing barriers to access. Patients trust us to receive the right personalized care where and when they need it - in our care centers, at home or virtually - to improve their health outcomes and quality of life. Primary duties may include, but are not limited to: Provides medical patient care by interviewing, examining, and treating clinical patients. Educates patients and families on wellness, prevention and early detection. Provides referrals based on examination and patient needs. Participates in continuing education and patient care programs. Assists in the resolution of complaints, requests, and inquiries from patients. Maintains confidentiality of all patient information according to federal guidelines and regulations. Completes medical records (EMR) documentation daily. Requirements: Requires a MD or DO. Requires current unrestricted medical licensure in applicable state(s) and board eligibility or board certification. DEA license required. Satisfactory completion of a Tuberculosis test is a requirement for this position. **The posted compensation range represents the national market average. Compensation for roles located in premium or high-cost geographic markets may fall above this range. This position is bonus eligible based on individual and company performance.** Compensation: $201,761.00 to $273,818.50

What you can expect! Find joy in serving others with IEHP! We welcome you to join us in "healing and inspiring the human spirit" and to pivot from a "job" opportunity to an authentic experience! Under the direction of the Director, Technology - Infrastructure Services, the Engineer III - Network will be responsible for administration and maintenance of the IEHP's Local Area Network (LAN) and Wide Area Network (WAN) which are Cisco Network systems. The Engineer III responsibility will be to ensure the stable operation of the in-house computer and systems network(s). This includes planning, developing, installing, configuring, maintaining, supporting, and optimizing all Network Appliance Hardware and software, and all communication circuits. Commitment to Quality: The IEHP Team is committed to incorporate IEHP's Quality Program goals including, but not limited to, HEDIS, CAHPS, and NCQA Accreditation. Perks IEHP is not only committed to healing and inspiring the human spirit of our Members, but we also aim to match our team members with the same energy by providing prime benefits and more. * Competitive salary * Hybrid schedule * State of the art fitness center on-site * Medical Insurance with Dental and Vision * Life, short-term, and long-term disability options * Career advancement opportunities and professional development * Wellness programs that promote a healthy work-life balance * Flexible Spending Account - Health Care/Childcare * CalPERS retirement * 457(b) option with a contribution match * Paid life insurance for employees * Pet care insurance Education & Requirements * Minimum eight (8) years of Network Design and Administration hands on experience with Palo Alto Networks, Cisco routers, switches and security solution and Cisco recommended best practices * Bachelor's degree with a major in computer related field or similar technical field from an accredited institution required * Cisco Certified Network Professional (CCNP) certification preferred Key Qualifications * Must have a valid California Driver's License * Extensive knowledge in TCP/IP and multi-routing protocols * Working knowledge of all Cisco Platforms, including Cisco-ACI, DNAC, ISE, SDA, Catalyst, Nexus, ISR, ASR, ASA and Wireless Controller with AirOnet Access Point, Palo Alto Firewalls and T1, Layer 2, MPLS WAN circuits * Strong planning, organization, critical thinking, decision-making and communication (verbal and written) skills * Projects involving lift server appliance weighs up to 50 lbs. and heavy eye strain with computer monitors Start your journey towards a thriving future with IEHP and apply TODAY! Pay Range * $118,601.60 USD Annually - $157,144.00 USD Annually

What you can expect! Find joy in serving others with IEHP! We welcome you to join us in “healing and inspiring the human spirit” and to pivot from a “job” opportunity to an authentic experience! Reporting to department leadership, the Senior Transformation Facilitator serves as a strategic partner in driving organizational excellence and advancing enterprise-wide transformation initiatives. The Senior Transformation Facilitator will work closely with leaders and Team Members throughout the enterprise to build internal problem-solving capability, develop a culture of continuous improvement, and improve efficiencies to stabilize key processes utilizing a variety of tools including Lean Methodology. The Senior Transformation Facilitator will coach leaders and teams at all levels to strengthen operational effectiveness, align initiatives with strategic priorities, and foster a culture of continuous improvement, innovation, and accountability. Acting as a change leader, this position bridges strategy and execution by enabling data-driven decision-making, overcoming barriers, and ensuring that transformation efforts deliver measurable impact for the organization and those it serves. Commitment to Quality: The IEHP Team is committed to incorporate IEHP's Quality Program goals including, but not limited to, HEDIS, CAHPS, and NCQA Accreditation. Additional Benefits Perks IEHP is not only committed to healing and inspiring the human spirit of our Members, but we also aim to match our team members with the same energy by providing prime benefits and more. Competitive salary Hybrid schedule State of the art fitness center on-site Medical Insurance with Dental and Vision Life, short-term, and long-term disability options Career advancement opportunities and professional development Wellness programs that promote a healthy work-life balance Flexible Spending Account - Health Care/Childcare CalPERS retirement 457(b) option with a contribution match Paid life insurance for employees Pet care insurance Key Responsibilities Enterprise Transformation Leadership: Lead strategically linked transformation initiatives, ensuring alignment across enterprise priorities while fostering synergy between departments, processes, and teams to maximize organizational impact. Strategic Transformation Leadership: Partner with executives and senior leaders to design, align, and executive enterprise-wide transformation initiatives that advance organizational strategy, strengthen management systems, and foster a sustainable culture of continuous improvement. STAR Team Operational Excellence: Support System Transformation & Re-Engineering leadership with internal Hoshin Kanri by proposing, facilitating, and sustaining annual priorities that align with operational excellence goals to deliver measurable organization impact. Stakeholder Management: Engage and influence senior leaders by constructively challenging assumptions, fostering critical dialogue, and guiding decision-making to ensure transformation initiatives achieve enterprise-wide outcomes. Leadership in the Gemba: Coach, support, and challenge leaders in the Gemba to create synergy between multiple divisions and reinforce data-driven decisions. Use data, metrics, and observations in the Gemba to identify and propose improvement opportunities, measure impact, and Plan Do Check Act (PDCA) as needed to drive operational excellence. Enterprise Enablement: Anticipate and address systemic barriers to transformation by engaging senior leaders, mobilizing resources, and creating enterprise-wide solutions that accelerate progress and sustainment. Influence prioritization of overcoming barriers, problem-solving, and resource deployment in collaboration with leadership in the Gemba. Facilitation & Coaching: Lead the facilitation of complex, cross-functional transformation initiatives that drive enterprise-level outcomes. Apply advanced facilitation techniques to navigate ambiguity, manage stakeholder dynamics, and ensure alignment with strategic objectives. Coach and empower leaders to strengthen their problem-solving, execution, and change leadership capabilities. Guide the team through all phases of improvement cycle- ensuring disciplined planning, effective execution, impactful implementation, and sustainment. A3 Thinking Proficiency: Demonstrate mastery in applying A3 problem-solving methodology to diagnose complex, enterprise-level challenges. Lead others in defining systemic issues, identifying root causes, and developing sustainable countermeasures that drive measurable business impact. Mentor and coach peers and leaders in structured thinking, data-driven decision-making and disciplined execution. Leverage lean tools and demonstrate strong proficiency with tool enhancement, maintaining strong Lean principles. Communication & Consensus Building: Effectively communicate Transformational objectives, strategies, and outcomes to diverse audiences with varying Lean competencies. Be adaptable in coaching approach and agile in adapting to changing environments and stakeholders. Lead dynamic and ambiguous transformation initiatives by applying high emotional intelligence to build trust, navigate resistance, and foster alignment across diverse stakeholders. Operational Data Analysis & Insights: Perform data analyses to support process improvement initiatives by identifying appropriate data analysis tools and approach to assess system or process performance; determining suitable data gathering and analysis methods. Own and report on key performance indicators related to transformation impact across business units. Subject Matter Expert & Guidance: Act as department Subject Matter Expert (SME) and trusted advisor to peers. Strengthen team capability and alignment, fostering a culture of collaboration, shared learning, and mutual support by building strong internal relationships and promoting consistent, high-quality execution of transformation initiatives across the department. Perform any other duties as required to ensure Health Plan operations and department needs are successful. Qualifications Education & Requirements Five (5) years of demonstrated experience, at a professional level, in process/project management including participation in improvement projects or operations and five (5) years in a dedicated Lean role required Experience leading change management initiatives at an enterprise level required Project Management experience required Experience with advance Lean technical concepts such as level loading, pull, mistake proofing and rapid changeover Experience leading VSA, RIE, Process Mapping, and Discovery Prior health care experience preferred Bachelor's degree from an accredited institution required In lieu of the required degree, a minimum of four (4) years of additional relevant work experience and successful completion of a competency assessment is required for this position This experience is in addition to the minimum years listed in the Experience Requirements above Master's degree from an accredited institution preferred Certified trainer or group facilitator preferred Key Qualifications Advanced comprehensive knowledge, familiarity, and aptitude in the following: Lean tools and methodologies, including A3 thinking, Kaizen events, value stream mapping and Lean technical concepts such as 5S, quality, flow, and visual systems. The use of small group and adult learning techniques Applied Data Analysis Change Management principles. Understanding of interdependencies with cross-functional stakeholders and business implications of decisions Demonstrated ability to build trust, influence stakeholders at all levels, and navigate difficult conversations with tact and professionalism to drive alignment, resolve conflict, and accelerate transformation outcomes Demonstrated skill in successfully working with and motivating diverse work teams, including group process facilitation, change management and conflict resolution Must demonstrate influence without authority and be proficient in modeling and navigating highly dynamic situations requiring Emotional Intelligence (EQ) Skilled in teaching improvement concepts and principles to diverse audiences from Executive Leaders to frontline staff. Must be able to assess learning styles and modify approach to meet the need of the moment or learning style Excellent project and time management skills. Must be able to utilize critical thinking & discernment to escalate or mitigate as needed to overcome delays and barriers Strong communication skills (verbal, written and listening). Highly proficient in all Microsoft Office applications, with an emphasis on Word, Excel, and PowerPoint Must be able to understand and support teams through data-driven problem solving through A3 Thinking and Change Management process Strong analytical and critical thinking skills Read and interpret data and translate data into meaningful information to shape work at both the department and enterprise level Ability to analyze and document complex business processes using process modeling tools such as Microsoft Office Products (Word, Excel, SharePoint, PowerPoint, Visio, PowerPoint, etc.). Proven ability to: Interact effectively Be comfortable with public speaking and to varied audiences Possess a problem-solving mindset Perform complex tasks, prioritize multiple projects and work under pressure to meet deadlines in a fast-paced environment Possess leadership qualities Start your journey towards a thriving future with IEHP and apply TODAY! Work Model Location This position is on a hybrid work schedule. (Mon & Fri - remote, Tues - Thurs onsite in Rancho Cucamonga, CA.) Pay Range USD $104,041.60 - USD $137,841.60 /Yr.

The IEHP Foundation was established in 2021 by Inland Empire Health Plan (IEHP) to ensure all individuals in the Inland Empire have access to Vibrant Health - extending beyond traditional healthcare services and addressing the social determinants of health for the region's most vulnerable populations. To advance Vibrant Health across San Bernardino and Riverside Counties, IEHP Foundation invests in strengthening the leadership and capacity of community-based organizations (CBOs) and coalitions to build healthy neighborhoods and cultivate healthy living, ensuring all residents have access to healthy and joyful lives. We Invest in Healthy Nonprofit Leadership By: * Directly investing in local CBOs and nonprofits through responsive grantmaking. * Strengthening the infrastructure of nonprofits through capacity building and training. * Leveraging public policy and advocacy alongside our community partners to better advocate for the region to help eliminate health barriers and disparities. * Funding and supporting place-based initiatives that aim to advance health equity throughout neighborhoods and communities. IEHP Foundation seeks dedicated and passionate Team Members who show up each day committed to working collaboratively - both internally and externally - to improve lives and health outcomes across the Inland Empire. Reporting to the IEHP Foundation CEO, the Community Engagement Manager will be responsible for the implementation of community engagement and impact strategies, projects, initiatives and other key activities within the Foundation. With a highly collaborative spirit and by utilizing collective impact principles, this position develops trusted relationships and partnership aimed at achieving collective results for the region. This position will provide project management support to the Foundation CEO and collaborate with internal and external stakeholders to ensure successful implementation and achievement of goals and objectives. With limited administrative support, the Community Engagement Manager will develop, plan, coordinate and maintain the operations of complex community engagement processes and philanthropic strategies. This position will shape all goals/projects related to partnership and capacity building of Community Based Organizations throughout the region. Individuals in this classification demonstrate a significant degree of independence performing a variety of responsibilities for administering and managing project objectives in alignment with governmental policies and local community needs. Preferred: Bilingual (English/Spanish) written and verbal communication skills. If authorized, the Team Member in the bilingual capacity must take a language proficiency assessment and must receive a passing score to utilize their bilingual skillsets. IEHP is not only committed to healing and inspiring the human spirit of our Members, but we also aim to match our team members with the same energy by providing prime benefits and more. * Competitive salary * State of the art fitness center on-site * Medical Insurance with Dental and Vision * Life, short-term, and long-term disability options * Career advancement opportunities and professional development * Wellness programs that promote a healthy work-life balance * Flexible Spending Account - Health Care/Childcare * CalPERS retirement * 457(b) option with a contribution match * Paid life insurance for employees * Pet care insurance Education & Requirement * Five (5) years of direct program/grants management or combined years of project and program experience with progressive responsibilities in the social services or nonprofit sector * Five (5) years of solid experience working with Senior Management, Management and Team Members at an organization * Five (5) years of experience managing complex projects using project management tools. Experience with community engagement, building community engagement strategies, and/or similar exposure * Experience working with Inland Empire community organizations preferred * Bachelor's degree from an accredited institution required * Master's degree from an accredited institution preferred * Preferred: Bilingual (English/Spanish) - written and verbal skills Key Qualifications * Must possess strong working knowledge of Inland Empire nonprofit landscape and philanthropic best practices. Must possess strong knowledge of program and project management and community development best practices. * Strong program management skills to oversee the implementation of the Strategy Goals. Excellent communication skills through the use of ethical decision-making processes and good judgment. Strong skills in guiding and motivating a diverse work group to achieve the common goal(s). Excellent writing, interpersonal and communication skills. Computer applications: spreadsheet, grants management database and word processing. * Ability to provide clear and effective program reporting to varying levels of leadership. Ability to effectively prioritize and execute tasks in a high-pressure environment. Ability to work collaboratively with key internal and external leaders as needed. Start your journey towards a thriving future with IEHP and apply TODAY! Pay Range * $91,249.60 USD Annually - $120,910.40 USD Annually