Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
The differences between security/customer services and protection security officers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a protection security officer has an average salary of $35,926, which is higher than the $32,115 average annual salary of a security/customer service.
The top three skills for a security/customer service include ID, patrol and security services. The most important skills for a protection security officer are patrol, safety hazards, and law enforcement.
| Security/Customer Service | Protection Security Officer | |
| Yearly salary | $32,115 | $35,926 |
| Hourly rate | $15.44 | $17.27 |
| Growth rate | 3% | 3% |
| Number of jobs | 224,564 | 122,427 |
| Job satisfaction | - | - |
| Most common degree | High School Diploma, 34% | Bachelor's Degree, 37% |
| Average age | 43 | 43 |
| Years of experience | - | - |
A security/customer service is primarily in charge of enforcing security protocols in business establishments to prevent theft and protect properties and individuals. Part of their daily responsibilities is to patrol areas, keep an eye out for any suspicious activities or behavior, monitor security systems and cameras, and conduct regular inspections. They may also assist customers by answering inquiries, helping locate offices or stores, responding to distress, and resolving issues or concerns, ensuring customer satisfaction. Moreover, as security/customer service, it is essential to maintain an active communication line with co-workers, coordinating to keep order in the establishment.
A protection security officer is responsible for maintaining the safety and security within the premises to protect the employees and company assets. Protection security officers inspect the facilities and patrol around the building to identify unusual activities and monitor suspicious people. They also check surveillance equipment and escalate incident reports to the security team for immediate actions to prevent potential hazards and operational delays. A protection security officer must have excellent communication and observational skills, especially in assisting and verifying the identity of guests and checking their luggage upon arrival.
Security/customer services and protection security officers have different pay scales, as shown below.
| Security/Customer Service | Protection Security Officer | |
| Average salary | $32,115 | $35,926 |
| Salary range | Between $24,000 And $41,000 | Between $26,000 And $49,000 |
| Highest paying City | Seattle, WA | Seattle, WA |
| Highest paying state | Alaska | Washington |
| Best paying company | JPMorgan Chase & Co. | National Renewable Energy Laboratory |
| Best paying industry | Hospitality | Utilities |
There are a few differences between a security/customer service and a protection security officer in terms of educational background:
| Security/Customer Service | Protection Security Officer | |
| Most common degree | High School Diploma, 34% | Bachelor's Degree, 37% |
| Most common major | Business | Criminal Justice |
| Most common college | - | - |
Here are the differences between security/customer services' and protection security officers' demographics:
| Security/Customer Service | Protection Security Officer | |
| Average age | 43 | 43 |
| Gender ratio | Male, 66.4% Female, 33.6% | Male, 83.1% Female, 16.9% |
| Race ratio | Black or African American, 11.6% Unknown, 5.3% Hispanic or Latino, 21.0% Asian, 6.2% White, 54.3% American Indian and Alaska Native, 1.6% | Black or African American, 13.7% Unknown, 5.3% Hispanic or Latino, 19.5% Asian, 6.6% White, 53.3% American Indian and Alaska Native, 1.6% |
| LGBT Percentage | 6% | 6% |