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Security/customer service vs public safety officer

The differences between security/customer services and public safety officers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a public safety officer has an average salary of $36,596, which is higher than the $32,115 average annual salary of a security/customer service.

The top three skills for a security/customer service include ID, patrol and security services. The most important skills for a public safety officer are patrol, patients, and public safety.

Security/customer service vs public safety officer overview

Security/Customer ServicePublic Safety Officer
Yearly salary$32,115$36,596
Hourly rate$15.44$17.59
Growth rate3%3%
Number of jobs224,564122,048
Job satisfaction-4
Most common degreeHigh School Diploma, 34%Bachelor's Degree, 38%
Average age4340
Years of experience--

What does a security/customer service do?

A security/customer service is primarily in charge of enforcing security protocols in business establishments to prevent theft and protect properties and individuals. Part of their daily responsibilities is to patrol areas, keep an eye out for any suspicious activities or behavior, monitor security systems and cameras, and conduct regular inspections. They may also assist customers by answering inquiries, helping locate offices or stores, responding to distress, and resolving issues or concerns, ensuring customer satisfaction. Moreover, as security/customer service, it is essential to maintain an active communication line with co-workers, coordinating to keep order in the establishment.

What does a public safety officer do?

Public relations assistants are professionals who are responsible for creating and distributing promotional materials to help clients increase their public image and awareness of their products and services. These assistants are required to help develop and distribute public relations materials such as brochures, pamphlets, newsletters, and sell sheets. They must handle all the communications of their clients to the public by supervising social media content, press releases, and emails. Public relations assistants must also gather materials to be used in trade shows or client presentations.

Security/customer service vs public safety officer salary

Security/customer services and public safety officers have different pay scales, as shown below.

Security/Customer ServicePublic Safety Officer
Average salary$32,115$36,596
Salary rangeBetween $24,000 And $41,000Between $29,000 And $46,000
Highest paying CitySeattle, WANew Britain, CT
Highest paying stateAlaskaNorth Dakota
Best paying companyJPMorgan Chase & Co.University of California, Berkeley
Best paying industryHospitalityHealth Care

Differences between security/customer service and public safety officer education

There are a few differences between a security/customer service and a public safety officer in terms of educational background:

Security/Customer ServicePublic Safety Officer
Most common degreeHigh School Diploma, 34%Bachelor's Degree, 38%
Most common majorBusinessCriminal Justice
Most common college-California State University - Bakersfield

Security/customer service vs public safety officer demographics

Here are the differences between security/customer services' and public safety officers' demographics:

Security/Customer ServicePublic Safety Officer
Average age4340
Gender ratioMale, 66.4% Female, 33.6%Male, 76.7% Female, 23.3%
Race ratioBlack or African American, 11.6% Unknown, 5.3% Hispanic or Latino, 21.0% Asian, 6.2% White, 54.3% American Indian and Alaska Native, 1.6%Black or African American, 11.9% Unknown, 4.6% Hispanic or Latino, 19.5% Asian, 3.4% White, 59.6% American Indian and Alaska Native, 1.0%
LGBT Percentage6%7%

Differences between security/customer service and public safety officer duties and responsibilities

Security/customer service example responsibilities.

  • Monitor multiple CCTV security cameras.
  • Initiate perimeter patrol and security breach protocol throughout multiple sites to maintain alertness of security personnel.
  • Monitor TSA line for acceptable carry-on (i.e.
  • Enter data into DOD and corporate computer systems.
  • Train on basic emergency procedures and Adult/Infant CPR certify.
  • Dispatch luggage of passengers from the counter to the x-ray machine TSA.
  • Show more

Public safety officer example responsibilities.

  • Manage litigation and bankruptcy matters.
  • Apply hand cuffs, restraints and calm combative irate people, handling emergency situations, report writing, CPR, a.
  • Patrol campus, answer calls: fire, police, ems.
  • Engage in assistance for medical staff in dangerous situations, patient restraints, heavy lifting, and area access.
  • Monitor campus radio and cameras, dispatch emergency calls, issue summonses and utilize the NYSPIN computer communication network.
  • Involve in patient restraints and aggressive patient/visitor confrontations.
  • Show more

Security/customer service vs public safety officer skills

Common security/customer service skills
  • ID, 36%
  • Patrol, 11%
  • Security Services, 10%
  • Customer Service, 9%
  • Customer Issues, 6%
  • Customer Satisfaction, 6%
Common public safety officer skills
  • Patrol, 18%
  • Patients, 17%
  • Public Safety, 12%
  • Customer Service, 7%
  • CPR, 5%
  • Emergency Situations, 5%

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