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The differences between security/customer services and security dispatchers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a security dispatcher has an average salary of $33,347, which is higher than the $32,115 average annual salary of a security/customer service.
The top three skills for a security/customer service include ID, patrol and security services. The most important skills for a security dispatcher are customer service, patients, and patrol.
| Security/Customer Service | Security Dispatcher | |
| Yearly salary | $32,115 | $33,347 |
| Hourly rate | $15.44 | $16.03 |
| Growth rate | 3% | 3% |
| Number of jobs | 224,564 | 82,349 |
| Job satisfaction | - | - |
| Most common degree | High School Diploma, 34% | High School Diploma, 33% |
| Average age | 43 | 43 |
| Years of experience | - | 2 |
A security/customer service is primarily in charge of enforcing security protocols in business establishments to prevent theft and protect properties and individuals. Part of their daily responsibilities is to patrol areas, keep an eye out for any suspicious activities or behavior, monitor security systems and cameras, and conduct regular inspections. They may also assist customers by answering inquiries, helping locate offices or stores, responding to distress, and resolving issues or concerns, ensuring customer satisfaction. Moreover, as security/customer service, it is essential to maintain an active communication line with co-workers, coordinating to keep order in the establishment.
Security Dispatcher are responsible for maintaining records, monitoring staff and equipment location, handling communications with various areas, and information personnel about traffic issues. They must be excellent in communication, decision making, listening, ability to multitask, speech clarity, accuracy, time management, and computer operation. These are the skills that a security dispatcher must have in order to accomplish their responsibilities.
Security/customer services and security dispatchers have different pay scales, as shown below.
| Security/Customer Service | Security Dispatcher | |
| Average salary | $32,115 | $33,347 |
| Salary range | Between $24,000 And $41,000 | Between $26,000 And $41,000 |
| Highest paying City | Seattle, WA | Bellevue, WA |
| Highest paying state | Alaska | Alaska |
| Best paying company | JPMorgan Chase & Co. | Brigham and Women's Hospital |
| Best paying industry | Hospitality | Hospitality |
There are a few differences between a security/customer service and a security dispatcher in terms of educational background:
| Security/Customer Service | Security Dispatcher | |
| Most common degree | High School Diploma, 34% | High School Diploma, 33% |
| Most common major | Business | Criminal Justice |
| Most common college | - | - |
Here are the differences between security/customer services' and security dispatchers' demographics:
| Security/Customer Service | Security Dispatcher | |
| Average age | 43 | 43 |
| Gender ratio | Male, 66.4% Female, 33.6% | Male, 43.0% Female, 57.0% |
| Race ratio | Black or African American, 11.6% Unknown, 5.3% Hispanic or Latino, 21.0% Asian, 6.2% White, 54.3% American Indian and Alaska Native, 1.6% | Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9% |
| LGBT Percentage | 6% | 7% |