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Security/customer service vs security patrol officer

The differences between security/customer services and security patrol officers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a security/customer service has an average salary of $32,115, which is higher than the $31,673 average annual salary of a security patrol officer.

The top three skills for a security/customer service include ID, patrol and security services. The most important skills for a security patrol officer are patrol, customer service, and security services.

Security/customer service vs security patrol officer overview

Security/Customer ServiceSecurity Patrol Officer
Yearly salary$32,115$31,673
Hourly rate$15.44$15.23
Growth rate3%3%
Number of jobs224,564131,574
Job satisfaction--
Most common degreeHigh School Diploma, 34%High School Diploma, 37%
Average age4343
Years of experience--

What does a security/customer service do?

A security/customer service is primarily in charge of enforcing security protocols in business establishments to prevent theft and protect properties and individuals. Part of their daily responsibilities is to patrol areas, keep an eye out for any suspicious activities or behavior, monitor security systems and cameras, and conduct regular inspections. They may also assist customers by answering inquiries, helping locate offices or stores, responding to distress, and resolving issues or concerns, ensuring customer satisfaction. Moreover, as security/customer service, it is essential to maintain an active communication line with co-workers, coordinating to keep order in the establishment.

What does a security patrol officer do?

A Security Patrol Officer ensures the safety and security of the establishment under guard. The security officer ensures that all facility areas are secured, does regular patrols, routine inspections, and monitors the premises, and logs in daily reports for management to assess. The Security Patrol Officer's role is vital for the continued performance of an establishment as it prevents crime, stealing, and other heinous acts that may severely affect a company's operations.

Security/customer service vs security patrol officer salary

Security/customer services and security patrol officers have different pay scales, as shown below.

Security/Customer ServiceSecurity Patrol Officer
Average salary$32,115$31,673
Salary rangeBetween $24,000 And $41,000Between $25,000 And $39,000
Highest paying CitySeattle, WASeattle, WA
Highest paying stateAlaskaWashington
Best paying companyJPMorgan Chase & Co.University of California, Berkeley
Best paying industryHospitalityUtilities

Differences between security/customer service and security patrol officer education

There are a few differences between a security/customer service and a security patrol officer in terms of educational background:

Security/Customer ServiceSecurity Patrol Officer
Most common degreeHigh School Diploma, 34%High School Diploma, 37%
Most common majorBusinessCriminal Justice
Most common college--

Security/customer service vs security patrol officer demographics

Here are the differences between security/customer services' and security patrol officers' demographics:

Security/Customer ServiceSecurity Patrol Officer
Average age4343
Gender ratioMale, 66.4% Female, 33.6%Male, 80.6% Female, 19.4%
Race ratioBlack or African American, 11.6% Unknown, 5.3% Hispanic or Latino, 21.0% Asian, 6.2% White, 54.3% American Indian and Alaska Native, 1.6%Black or African American, 11.5% Unknown, 5.8% Hispanic or Latino, 23.6% Asian, 5.3% White, 52.0% American Indian and Alaska Native, 1.8%
LGBT Percentage6%6%

Differences between security/customer service and security patrol officer duties and responsibilities

Security/customer service example responsibilities.

  • Monitor multiple CCTV security cameras.
  • Initiate perimeter patrol and security breach protocol throughout multiple sites to maintain alertness of security personnel.
  • Monitor TSA line for acceptable carry-on (i.e.
  • Enter data into DOD and corporate computer systems.
  • Train on basic emergency procedures and Adult/Infant CPR certify.
  • Dispatch luggage of passengers from the counter to the x-ray machine TSA.
  • Show more

Security patrol officer example responsibilities.

  • Maintain alertness while on post.
  • Apply patient restraints as needed.
  • Certify CPR (cardiopulmonary resuscitation) and a (automate external defibrillator).
  • Remove stall vehicles from highway lanes to the side shoulder or a CHP designate safe area.
  • Respond to medical calls and provide basic first aid, CPR, or a use as needed.
  • Monitor CCTV operations, card access only doors and create identification badges for new employees/visitors at facility.
  • Show more

Security/customer service vs security patrol officer skills

Common security/customer service skills
  • ID, 36%
  • Patrol, 11%
  • Security Services, 10%
  • Customer Service, 9%
  • Customer Issues, 6%
  • Customer Satisfaction, 6%
Common security patrol officer skills
  • Patrol, 51%
  • Customer Service, 23%
  • Security Services, 6%
  • Alertness, 3%
  • Emergency Situations, 2%
  • Public Safety, 2%

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