By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies
Certified as a Great Place to Work
Fortune Best Workplaces in Financial Services & Insurance
Care Team Representative
**Entry-level, Care Team Representative**
Are you looking for an impactful job requiring no prior experience that offers an opportunity to develop a professional career?
+ A stable and consistent work environment in an office and/or virtual setting
+ A training program to learn how to help employees and customers from some of the world's most reputable brands.
+ An assigned mentor and manager who will guide you on your career journey.
+ Career development and promotional growth opportunities through increasing responsibilities
+ A diverse and comprehensive benefits package to take care of your mental, physical, financial and professional needs.
See what a day in the life of a Care Team Representative is like: SED23026 - Mariah_01-09-24 (vidyard.com) (******************************************************** & ******************************************************
Learn more about our Care Team: Care Team (ceros.com) (**********************************************
**PRIMARY PURPOSE OF THE ROLE:**
To provide excellent service displaying empathy to callers regarding claims for multiple lines of business, including but not limited to, expediting the claims process, and providing detailed claim notes on all calls, resolving issues with one call/one person response, and directing calls to appropriate escalation path as needed.
**ARE YOU AN IDEAL CANDIDATE?**
We are looking for enthusiastic and empathetic candidates that want to grow a career. Ideal candidates will thrive in a collaborative team environment, show motivation, and drive in their work ethic, are customer-oriented, naturally empathic and solution-focused.
**ESSENTIAL RESPONSIBLITIES MAY INCLUDE**
+ Provide excellent customer service to external customers and internal support to an assigned team.
+ Act as a liaison between customers and team members; direct calls to appropriate escalation path as needed.
+ Provide detailed notes on phone calls, and track and code documentation according to standard processes.
+ Educate and inform customers about processes, timelines and status of inquiries via multiple communication channels.
+ Resolve issues with one call/ one-person responses.
+ Investigate customer feedback.
+ Track trends
+ Assist with developing corrective/preventative actions.
+ Perform administrative tasks.
**QUALIFICATIONS**
+ Education & Licensing: High school diploma or GED required.
+ Skills: Strong oral and written communication, computer literate - including Microsoft Office, organizational skills required
+ PC literate, including Microsoft Office products, Windows environment.
+ Must meet minimum typing requirements.
+ Experience: Clerical or customer service experience or equivalent combination of education and experience preferred
**TAKING CARE OF YOU**
+ Entry-level colleagues are offered a world class training program with a comprehensive curriculum.
+ An assigned mentor and manager that will support and guide you on your career journey.
+ Career development and promotional growth opportunities
+ A diverse and comprehensive benefits offering including medical, dental vision, 401K, PTO and more.
**APPLICATION PROCESS**
You will complete a recorded video interview as part of our application process. Upon completion of the video interview and application submittal, you will receive an email confirmation that your application was successfully completed. If you do not receive an email notification, please log back into your candidate account and submit your application. Our team will give careful consideration while reviewing your application and information you provided against the position's criteria. If there is mutual interest, we will contact you directly.
Work environment requirements for entry-level opportunities include -
Physical: Computer keyboarding
Auditory/visual: Hearing, vision and talking.
Mental: Clear and conceptual thinking ability; excellent judgement and discretion; ability to meet deadlines.
_As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is (16.00 - 17.00). A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits. _
\#entrylevel
\#contactcenterrep
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
**If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.**
**Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see** **sedgwick.com**
$42k-70k yearly est. 60d+ ago
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Leave of Absence Representative
Sedgwick 4.4
Sedgwick job in Southfield, MI
By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies
Certified as a Great Place to Work
Fortune Best Workplaces in Financial Services & Insurance
Leave of Absence Representative
**PRIMARY PURPOSE** : Analyzes reported leave requests including Family Medical Leave (FMLA), complex paid and unpaid state, military, and company-specific; to determine paid leave benefits due based on client paid leave plans, policies, state, and federal regulations; Makes timely and accurate calculations, payments and/or adjustments for client paid leave plans and ensures that on-going claim management is within company service standards and industry best practices.
**ESSENTIAL FUNCTIONS and RESPONSIBILITIES**
+ Establishes FMLA and other paid and unpaid state, military, and/or company-specific leave claims; tracks and codes documentation in accordance with internal workflow processes.
+ Handles complex statutory components for leaves based on client needs.
+ Analyzes FMLA and other complex paid and unpaid leave claims to determine eligibility, certification, payment calculations, payments and/or adjustments in compliance with client paid leave plans, policies, and state and federal regulations.
+ Reviews claim information received to identify action plan, determine benefits due, and make timely case decisions based on plan descriptions and service expectations as established by the client.
+ Communicates decisions and on-going expectations clearly and professionally with claimants and clients by phone, written correspondence and/or claims system.
+ Maintains professional client relationships and provides excellent customer service.
+ Meets the organization's quality program(s) minimum requirements.
**ADDITIONAL FUNCTIONS and RESPONSIBILITIES**
+ Performs other duties as assigned.
**QUALIFICATIONS**
**Education & Licensing**
High school diploma or GED required. State certification or licensing in statutory leaves is beneficial.
**Experience**
Two (2) years disability management and/or FMLA administration experience or equivalent combination of education and experience required. FMLA administration experience preferred.
**Skills & Knowledge**
+ Knowledge of state and federal FMLA regulations
+ Excellent oral and written communication, including presentation skills
+ Proficient computer skills including working knowledge of Microsoft Office
+ Analytical and interpretive skills
+ Strong organizational and multitasking skills
+ Excellent interpersonal skills
+ Ability to exercise judgement in accordance with well-defined policies and procedures
+ Ability to work in a team environment
+ Ability to meet or exceed performance competencies as required by program
**WORK ENVIRONMENT**
When applicable and appropriate, consideration will be given to reasonable accommodations.
**Mental:** Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
**Physical:** Ability to sit at a desk for extended periods while operating a computer and phone system. Travel as required.
**Auditory/Visual:** Hearing, vision and talking
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
_As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is 20.00. A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits. _
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
**If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.**
**Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see** **sedgwick.com**
$35k-42k yearly est. 6d ago
Selenium Tester
Mindlance 4.6
Farmington Hills, MI job
Type/Duration: 6+ months contract
Must have:
Java Selenium Automation Testing and cucumber
Additional Information
Sanoj vk | Team Recruitment | Mindlance, Inc. | W: ************
$69k-97k yearly est. 3d ago
Data Quality Lead
Mindlance 4.6
Detroit, MI job
Candidate MUST have directly managed employees; providing mentoring, coaching and professional development opportunities BS and 5+ years or equivalent At least 3-5 years of experience in writing rules, configuration and profiling data using IBM Information Analyzer
(or equivalent toolset)
Hands-on experience developing
data profiling solutions, running analysis jobs and viewing results, creating and managing data quality controls using IBM Information Analyzer
(or equivalent toolset)
Knowledge of
Information Analyzer (or equivalent toolset) administrative tasks such as managing logs, schedules, active sessions and security roles etc
.
Experience with
creating, building and associating data rule definitions, rule set definitions, data rules, rule sets, and metrics
Very strong data understanding and analysis skills; knowledge of and experience with various database concepts and technologies, such as
Oracle and SQL Server
Expertise in data profiling concepts, issues and activities
Very strong people management, talent management skills and be able to motivate teams
Support our financial client corporate culture objectives
Qualifications
Strong background and understanding in enterprise information management, including
master data management (MDM), metadata, reference data and data quality practices
Strong knowledge of data system platforms, practices and data management policies
Ability to design, develop and document data related policies, standards, procedures, processes
Ability to facilitate large groups and work across multiple lines of business and global functions
Strong communication and training skills
Ability to interface with all levels of management
Ability to identify problems/issues and create solutions
Experience managing a blend team of on and off shore resources, contractors and direct resources
Additional Information
Thanks & Regards
Praveen K. Paila
************
$72k-91k yearly est. 3d ago
Benefits Analyst I // Southfield MI 48076
Mindlance 4.6
Southfield, MI job
Business Benefits Analyst I Visa GC/Citizen Division Insurance Contract 6 Months Qualifications Solid analytic and personal computer skills Working knowledge of Microsoft Excel and Word Attention to detail. Professional, client-focused approach to colleagues and assignments Seeks out experiences that may change perspective or provide an opportunity to learn new things Strong oral and written communication skills Ability to organize, set priorities, work independently and within a team
Must have data entry experience and previous professional office experience.
Additional Information
Thanks & Regards,
Ranadheer Murari
|
Team Recruitment
|
Mindlance, Inc.
|
W
:
************
*************************
$46k-64k yearly est. Easy Apply 3d ago
Technical Support
Mindlance 4.6
Ann Arbor, MI job
Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at *************************
The Technical Support is responsible for providing deskside and remote 2nd level technical support and analysis on various aspects of end user systems support. These systems and responsibilities include, but are not limited to Support of Technology Hardware(Desktops, Laptops, etc.), Virtual Desktops (VM/VDI), Software, Mobile Device and Video Conferencing.
Responsibilities:
Imaging, setup and deployment of desktop and laptop computers
Installation and setup of PC Peripherals
Support for Video Conference and Audio-Visual Support for meetings and internal events
Movement and tracking of PC related hardware
PC Software Installation, including Microsoft applications, Shrink-wrapped applications, development tools, and internal applications
Provide second tier technical support for multiple products to internal associates via Remedy tickets
Support, troubleshooting, repair or replacement of PC Hardware and related peripherals
Support, troubleshooting, and remediation of software related issues
Tracking computer related equipment from an Asset Management perspective
Utilize the Asset Management Software and supporting hardware to ensure accuracy and completeness of computer related equipment inventory
Support and deployment of standard corporate mobile devices by way of a Mobile Device Management Solution
Provide quality customer service when interacting with all associates
Develop and improve strong customer service, communication and technical skills
Required Skills:
Minimum 3 years of computer hardware and software support experience in
a large enterprise environment.
Thorough understanding of Windows and MAC Operating Systems.
Understanding of Active Directory, Group Policy, iOS and Android devices, VOIP, Networking, VMware and virtual infrastructure preferred.
Strong computer skills necessary in Microsoft Office Suite (2010/2016/365).
Must be able to take a service call, listen to the problem, understand the issue and either solve the problem or direct it to the proper specialists within the team.
Strong written and verbal communication skills.
Excellent people skills with ability to handle difficult situations.
Excellent time management and organizational skills.
Ability to multitask and prioritize.
Familiarity with Request and Incident ticketing systems (Remedy, JIRA).
Strong Troubleshooting capabilities evidenced by organized, analytical thinking.
Ability to work with minimal supervision.
If you are qualified, available, interested, planning to make a change, or know of a friend who might have the required qualifications and interest, please send an email at ankits at mindlance dot com with an updated copy of your resume or call ASAP at ************
Additional Information
Ankit Soni
************
$35k-46k yearly est. 60d+ ago
Field Case Manager-Sign-On Bonus Eligible
Sedgwick 4.4
Sedgwick job in Detroit, MI
By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies
Certified as a Great Place to Work
Fortune Best Workplaces in Financial Services & Insurance
Field Case Manager-Sign-On Bonus Eligible
**This Field Case Manager will cover our Grand Rapids, MI region and** **MUST** **live in this area in order to be considered.**
**Must have as least 1.5 years of prior Field Case Manager workers compensation experience.**
**PRIMARY PURPOSE OF THE ROLE:** Sedgwick Field Case Managers work face to face with their injured workers and medical providers to facilitate; though advocacy, progressive medical treatment, and timely return-to-work; while acting as a liaison and providing communication between all involved parties. While frequent travel is required, you will maintain a home-based office.
**ARE YOU AN IDEAL CANDIDATE?** We are looking for enthusiastic candidates who thrive in a collaborative environment, who are driven to deliver great work.
+ Apply your medical/clinical or rehabilitation knowledge and experience to assist in the management of complex medical conditions, treatment planning and recovery from illness or injury.
+ Work in the best of both worlds - a rewarding career making an impact on the health and lives of others, and a remote work environment that allows face to face interaction with injured workers and medical professionals.
+ Enjoy flexibility and autonomy in your daily work, your location, and your career path while advocating for the most effective and efficient medical treatment for injured employees in a non-traditional setting.
+ Enable our Caring counts mission supporting injured employees from some of the world's best brands and organizations.
+ Be a part of a rapidly growing, industry-leading global company known for its excellence and customer service.
+ Celebrate your career achievements and each other through professional development opportunities, continuing education credits, team building initiatives and more.
+ Access diverse and comprehensive benefits to take care of your mental, physical, financial and professional needs.
.
**ESSENTIAL RESPONSIBLITIES MAY INCLUDE**
+ Serve as patient advocate to support, guide and coordinate care for injured workers, families and caregivers as they navigate through the recovery process.
+ Assist injured workers in achieving recovery and autonomy through advocacy, communication, education, identification of service resources and service facilitation.
+ Identify appropriate providers and facilities throughout the continuum of services, while ensuring that available resources are being used in a timely and cost-effective manner in order to obtain optimum value for both the client and the reimbursement source
**EDUCATION AND LICENSING**
RN licensure preferred; or bachelor's degree in health or human services field required with one of the following certifications: CCM, CDMS, or CRC. Valid driver's license required. High speed internet required.
**TAKING CARE OF YOU BY**
+ Offering a blended work environment.
+ Supporting meaningful work that promotes critical thinking and problem solving.
+ Providing on-going learning and professional growth opportunities.
+ Promoting a strong team environment and a culture of support.
+ Recognizing your successes and celebrating your achievements.
+ We offer a diverse and comprehensive benefits package including:
+ Three Medical, and two dental plans to choose from.
+ Tuition reimbursement eligible.
+ 401K plan that matches 50% on every $ you put in up to the first 6% you save.
+ 4 weeks PTO your first full year.
**NEXT STEPS**
If your application is selected to advance to the next round, a recruiter will be in touch.
\#nurse #fieldcasemanager
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
**If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.**
**Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see** **sedgwick.com**
$36k-50k yearly est. 60d+ ago
SIU Research Investigator
Sedgwick 4.4
Sedgwick job in Detroit, MI
By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies
Certified as a Great Place to Work
Fortune Best Workplaces in Financial Services & Insurance
SIU Research Investigator
**PRIMARY PURPOSE** **:** To perform claims investigations utilizing online public and subscription database searches; to conduct various research investigations using specialized techniques and technologies; to analyze results for red flag indicators; to compile results, document findings in detailed, professional reports and make recommendations as appropriate.
**ESSENTIAL FUNCTIONS and RESPONSIBILITIES**
+ Performs research investigation assignments as requested by examiners, clients or assigned legal counsel.
+ Conducts thorough search and inspection of available public and subscription database records.
+ Conducts comprehensive background investigations, medical and other facility canvasses, social media searches, social media monitoring, geo-fencing, skip traces, and other specialized research investigations.
+ Documents findings in a detailed, professional investigative report.
+ Identifies, documents and communicates red flag indicators and makes additional handling recommendations as appropriate.
+ Maintains proper documentation of all relevant facts and evidence pertaining to the case in the appropriate claim handling system(s) and ensures investigations are completed according to service expectations and SIU best practices.
+ Maintains technical competency and adherence with all applicable legal codes and statutes to ensure all investigations are conducted in a legal and ethical manner.
+ Complies with deposition and courtroom testimony appearances as requested.
+ Conducts training for new team members as requested.
**ADDITIONAL FUNCTIONS and RESPONSIBILITIES**
+ Performs other duties as assigned.
+ Supports the organization's quality program(s).
**QUALIFICATIONS**
**Education & Licensing**
Bachelor's degree from an accredited college or university preferred.
**Experience**
Two (2) years insurance industry experience or equivalent combination of education and experience.
**Skills & Knowledge**
+ Excellent oral and written communication skills
+ PC literate, including Microsoft Office products
+ Strong organizational skills
+ Excellent interpersonal skills
+ Ability to work in a team environment
+ Ability to meet or exceed Performance Competencies
+ Analytical and interpretive skills
+ Good judgment and discretion skills
+ Ability to manage multiple assignments and set priorities
**WORK ENVIRONMENT**
When applicable and appropriate, consideration will be given to reasonable accommodations.
**Mental** **:** Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
**Physical** **:** Computer keyboarding, travel as required
**Auditory/Visual** **:** Hearing, vision and talking
**NOTE** **:** Credit security clearance, confirmed via a background credit check, is required for this position.
_As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is_ **_$19.00- $20.00_** **_per hour._** _A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits._
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
**If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.**
**Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see** **sedgwick.com**
$19-20 hourly 3d ago
Vice President Business Development
Sedgwick 4.4
Sedgwick job in Detroit, MI
By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies
Certified as a Great Place to Work
Fortune Best Workplaces in Financial Services & Insurance
Vice President Business Development
As a Vice President Business Development at Sedgwick, you'll have the opportunity to take on new challenges and help solve complex problems for the world's best brands.
+ Deliver innovative customer-facing solutions to clients who represent virtually every industry and comprise some of the world's most respected organizations.
+ Be a part of a rapidly growing, industry-leading global company known for its excellence and customer service.
+ Leverage Sedgwick's broad, global network of experts to both learn from and to share your insights.
+ Take advantage of a variety of professional development opportunities that help you perform your best work, grow your career and your profile.
+ Enjoy flexibility and autonomy in your daily work, your location, and your career path.
+ Build a meaningful career that will take you places with the ability to travel and deploy at a moment's notice.
+ Access diverse and comprehensive benefits to take care of your mental, physical, financial and professional needs.
**PRIMARY PURPOSE OF THE ROLE** **:** To expand and enhance the company's top line through diligent relationship building and maintenance with prospective clients across an area; to identify and address prospective and existing client opportunities for marketing the company's programs; and to ensure sales goals, objectives and profit margins are met.
**ARE YOU AN IDEAL CANDIDATE?** We are looking for enthusiastic candidates who thrive in a collaborative environment, who are driven to deliver great work, are customer-oriented and are naturally empathetic.
**ESSENTIAL RESPONSIBILITIES MAY INCLUDE**
+ Identifies, develops and maintains internal and external relationships/partnerships.
+ Builds relationships with prospects.
+ Facilitates the development of new partnerships and the company; facilitates and remains involved in the implementation process ensuring a smooth transition of new client programs.
+ Develops the detailed knowledge of individual prospect operations targeting specific needs which may be opportunities for marketing company programs.
+ Ensures the identification of expertise required addressing individual prospect requirements; identifies resources for prospect solicitation and service teams.
+ Utilizes the appropriate national resources to facilitate responses and pricing for RFPs, proposals, and presentations.
+ Manages the design of service programs ensuring client need fulfillment.
+ Develops and implements an annual sales and service plan including identification of potential client prospects, their needs, and the methodology of presenting company's ability to fulfill those needs.
**ADDITIONAL FUNCTIONS and RESPONSIBILITIES**
+ Performs other duties as assigned.
+ Travels as required.
**QUALIFICATIONS**
Education & Licensing: Bachelor's degree from an accredited college or university required. Bachelor's degree with major in Business Administration, Finance or Risk Management preferred. Licenses as required. Possession of, or progress towards, CPCU and/or ARM designation required.
Experience: Ten (10) years of relationship building in the claims management or risk management area or equivalent combination of education and experience required.
Skills: Excellent oral and written communication, including presentation skills, excellent interpersonal skills, PC literate, including Microsoft Office products, strong organizational skills, excellent negotiation skills
**TAKING CARE OF YOU**
+ Career development and promotional growth opportunities
+ A diverse and comprehensive benefits offering including medical, dental vision, 401K, PTO and more
**NOTE:** Credit security clearance, confirmed via a background credit check, is required for this position.
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
**If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.**
**Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see** **sedgwick.com**
$135k-191k yearly est. 60d+ ago
Financial Representative
Sedgwick 4.4
Sedgwick job in Southfield, MI
By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies
Certified as a Great Place to Work
Fortune Best Workplaces in Financial Services & Insurance
Financial Representative
**Our teams connect! We collaborate onsite and have a hybrid work arrangement. All candidates must live near one of our centers of excellence:**
**Southfield, MI** : 300 Galleria Officentre SouthfieldMI 48034
**PRIMARY PURPOSE** **:** To calculate employee benefit overpayments; and to obtain reimbursements from overpaid disability and worker's compensation cases.
**ESSENTIAL FUNCTIONS and RESPONSIBILITIES**
+ Ensures compliance with established recovery procedures and standards.
+ Maintains quality control.
+ Conducts periodic file reviews of team members' files.
+ Provides payroll administration services for claimants receiving payments from outside of company systems.
+ Coordinates recovery activity on assigned cases.
+ Refers cases to collection agencies as applicable.
+ Notifies employees verbally and in writing of claim overpayments.
+ Responsible for manual calculations of employee benefit overpayments.
**ADDITIONAL FUNCTIONS and RESPONSIBILITIES**
+ Performs other duties as assigned.
+ Supports the organization's quality program(s).
**QUALIFICATIONS**
**Education & Licensing**
Bachelor's degree from an accredited college or university preferred. Licenses as required.
**Experience**
Three (3) years of financial experience or equivalent combination of education and experience required. Claims management experience preferred.
**Skills & Knowledge**
+ Good knowledge of claims management
+ Technical knowledge of recovery requirements
+ Excellent oral and written communication, including presentation skills
+ PC literate, including Microsoft Office products
+ Analytical and interpretive skills
+ Strong organizational skills
+ Excellent interpersonal skills
+ Excellent negotiation skills
+ Good judgment and discretion skills
+ Ability to work in a team environment
+ Ability to meet or exceed Performance Competencies
**WORK ENVIRONMENT**
When applicable and appropriate, consideration will be given to reasonable accommodations.
**Mental** **:** Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
**Physical** **:** Computer keyboarding, travel as required
**Auditory/Visual** **:** Hearing, vision and talking
**NOTE** **:** Credit security clearance, confirmed via a background credit check, is required for this position.
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
**If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.**
**Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see** **sedgwick.com**
$26k-34k yearly est. 23d ago
Leave of Absence Coordinator
Sedgwick Claims Management Services, Inc. 4.4
Sedgwick Claims Management Services, Inc. job in Southfield, MI
By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies
Certified as a Great Place to Work
Fortune Best Workplaces in Financial Services & Insurance
Leave of Absence Coordinator
Leave of Absence Coordinator
Our teams thrive together! We collaborate in person and embrace a flexible hybrid work style. To join us, you'll need to live near one of our dynamic Centers of Excellence Southfield, MI. 300 Galleria Officentre SouthfieldMI 48034.
What we offer:
* A stable, consistent work environment-both in-office and virtual
* A comprehensive training program to help you support employees and customers from some of the world's most respected brands
* A dedicated mentor and manager to guide you every step of your career journey
* Career development and promotional opportunities as you take on new responsibilities
* A diverse, all-inclusive benefits package designed to support your mental, physical, financial, and professional well-being
Your next big opportunity starts here-are you ready to join us?
PRIMARY PURPOSE OF THE ROLE:
To analyze reported leave requests and determine paid leave benefits due based on client paid leave plans, policies, state and federal regulations and to make timely calculations, payments and/or adjustments for client paid leave plans ensuring that on-going claim management is within company service standards and industry best practices.
ARE YOU AN IDEAL CANDIDATE?
We are looking for enthusiastic and empathetic candidates that want to grow a career. Ideal candidates will thrive in a collaborative team environment, show motivation, and drive in their work ethic, are customer-oriented, naturally empathic and solution-focused.
ESSENTIAL RESPONSIBLITIES MAY INCLUDE
* Establishes FMLA claims; tracks and codes documentation in accordance with internal workflow processes.
* Analyzes FMLA and other paid leave claims to determine eligibility, certification, payment calculations, payments and/or adjustments in compliance with client paid leave plans, policies, and state and federal regulations.
* Identifies action plan, determines benefits due, and makes timely case decisions based on service expectations as established by the client.
* Communicates decisions and on-going expectations with claimants and clients.
* Maintains professional client relationships.
* Attendance during scheduled work hours is required.
QUALIFICATIONS
* Education & Licensing: High school diploma or GED required.
* Skills: Strong oral and written communication, computer literate - including Microsoft Office, organizational skills required
* PC literate, including Microsoft Office products, Windows environment.
* Must meet minimum typing requirements.
* Experience: Clerical or customer service experience or equivalent combination of education and experience preferred
TAKING CARE OF YOU
* Entry-level colleagues are offered a world class training program with a comprehensive curriculum
* An assigned mentor and manager that will support and guide you on your career journey
* Career development and promotional growth opportunities
* A diverse and comprehensive benefits offering including medical, dental vision, 401K, PTO and more
WORK ENVIRONMENT
When applicable and appropriate, consideration will be given to reasonable accommodations.
Mental: Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
Physical: Ability to sit at a desk for extended periods while operating a computer and phone system. Travel as required.
Auditory/Visual: Hearing, vision and talking
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of a specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is (16.00 - 19.50). A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.
$34k-48k yearly est. Auto-Apply 16d ago
Regional General Adjuster - Midwest Region
Sedgwick 4.4
Sedgwick job in Detroit, MI
By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies
Certified as a Great Place to Work
Fortune Best Workplaces in Financial Services & Insurance
Regional General Adjuster - Midwest Region
**PRIMARY PURPOSE** **:** To handle losses or claims regionally unassisted up to $10M, including having the ability to address most complex adjustment issues pertaining to damages and coverage; to assist on even larger losses and manage smaller and non-complex National Accounts.
**ESSENTIAL FUNCTIONS and RESPONSIBILITIES**
+ Examines claim forms and other records to determine insurance coverage.
+ Administers and reconciles complex catastrophic claims for property.
+ Interviews, telephones, or corresponds with claimant and witnesses regarding claim.
+ Consults police and hospital records; and inspects property damage to determine extent of company's liability and varying methods of investigation according to type of insurance.
+ Estimates cost of repair, replacement, or compensation.
+ Prepares report of findings and negotiates settlement with claimant.
+ Recommends litigation by legal department when settlement cannot be negotiated.
+ Attends litigation hearings.
+ Revises case reserves in assigned claims files to cover probable costs.
+ Prepares loss experience reports to help determine profitability and calculates adequate future rates.
+ Interacts with excess carrier to determine coverages, excess insurance levels, and potential reimbursements.
**ADDITIONAL FUNCTIONS and RESPONSIBILITIES**
+ Performs other duties as assigned.
+ Travels as required.
**QUALIFICATIONS**
**Education & Licensing**
Bachelor's degree from an accredited college or university preferred. Must have earned the IIA-AIC designation and be actively pursuing another professional insurance designation. Appropriate state adjuster license is required.
**Experience**
Five (5) years of related experience or equivalent combination of education and experience required.
**Skills & Knowledge**
+ Strong oral and written communication, including presentation skills
+ PC literate, including Microsoft Office products
+ Strong customer service skills
+ Attention to detail and accuracy
+ Good time management and organizational skills
+ Ability to work independently or in a team environment
+ Ability to meet or exceed Performance Competencies
**WORK ENVIRONMENT**
When applicable and appropriate, consideration will be given to reasonable accommodations.
Mental: Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
Physical:
+ Must be able to stand and/or walk for long periods of time.
+ Must be able to kneel, squat or bend.
+ Must be able to work outdoors in hot and/or cold weather conditions.
+ Have the ability to climb, crawl, stoop, kneel, reaching/working overhead
+ Be able to lift/carry up to 50 pounds
+ Be able to push/pull up to 100 pounds
+ Be able to drive up to 4 hours per day.
+ Must have continual use of manual dexterity
Auditory/Visual: Hearing, vision and talking
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is 61,857.00 - 86,600.00. (Bonus or commission eligibility, if applicable). A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
**If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.**
**Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see** **sedgwick.com**
$56k-77k yearly est. 60d+ ago
Senior Operations Manager
Sedgwick 4.4
Sedgwick job in Southfield, MI
By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies
Certified as a Great Place to Work
Fortune Best Workplaces in Financial Services & Insurance
Senior Operations Manager
Our teams connect! We collaborate onsite and have a hybrid work arrangement. All candidates must live near one of our centers of excellence:
Dubuque, IA : 4141 Westmark Drive, Dubuque, IA 52002
Dublin, OH : 5500 Glendon Court Dublin OH 43016
New Albany, OH : 7795 Walton Parkway New Albany, OH 43054
Irving, TX: 2201 W. Royal Lane Suite 125 Irving, TX 75063
Southfield, MI : 300 Galleria Officentre SouthfieldMI 48034
PRIMARY PURPOSE: To be responsible for the technical and operational functions within assigned office(s) including compliance with company standards and industry best practices; to ensure consistent delivery of quality services; to be responsible for staffing and training needs; and to be responsible for budget preparation and profit and loss management. Has direct responsibility for 25-49 colleagues.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES
Responsible for overall operational management for assigned locations/offices.
Establishes policy and procedure to assure compliance to best practices, claims management services standards, state regulations and client service requirements.
Establishes business plan with goal and objectives for the partnership and assigned locations/offices.
Monitors management reports relating to the partnership/office performance.
Assists with the coordination of sales and client service efforts.
ADDITIONAL FUNCTIONS and RESPONSIBILITIES
Performs other duties as assigned.
Supports the organization's quality program(s).
Travels as required.
SUPERVISORY RESPONSIBILITIES
Administers company personnel policies in all areas and follows company staffing standards and training recommendations.
Interviews, hires and establishes colleague performance development plans; conducts colleague performance discussions.
Provides support, guidance, leadership and motivation to promote maximum performance.
QUALIFICATIONS
Education & Licensing
Bachelor's degree from an accredited college or university preferred. Licenses as required. Professional certifications appropriate to line of business preferred.
Experience
Ten (10) years claims management experience or equivalent combination of experience and education required to include two (2) years of supervisory experience.
Skills & Knowledge
Excellent oral and written communication, including presentation skills
PC literate, including Microsoft Office products
Leadership/management/motivational skills
Analytical and interpretive skills
Strong organizational skills
Excellent interpersonal skills
Excellent negotiation skills
Ability to work in a team environment
Ability to meet or exceed Performance Competencies
WORK ENVIRONMENT
When applicable and appropriate, consideration will be given to reasonable accommodations.
Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
Physical: Computer keyboarding, travel as required
Auditory/Visual: Hearing, vision and talking
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is $
81,188.00
- $90,000.00 Annual. A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.
$90k yearly Auto-Apply 7d ago
Big Data Developer
Mindlance 4.6
Detroit, MI job
Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at *************************
Job Description
Installing, configuring & administering Cloudera cluster (Cloud or on-prem)
Conducts performance tests on all environments
Ability to develop functionality within a Hadoop clusters
Ability to manage data files available in the Hadoop Distributed File System (HDFS).
Configuring HIVE and Oozie to store metadata in Microsoft SQL Server.
Developing HIVE scripts to combine and find data insights
Utilizing SQOOP to export data insights from HDFS
This position will be supporting the customer information analytic's platform.
Additional Information
Thanks & regards
Praveen K. Paila
************
$87k-107k yearly est. 60d+ ago
Sr. Executive General Adjuster - Midwest Region
Sedgwick 4.4
Sedgwick job in Detroit, MI
By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies
Certified as a Great Place to Work
Fortune Best Workplaces in Financial Services & Insurance
Sr. Executive General Adjuster - Midwest Region
**PRIMARY PURPOSE** : To investigate claims internationally of any size or complexity, against insurance or other companies for personal, casualty, or property loss or damages and attempts to effect out-of-court settlement with claimants.
**ESSENTIAL FUNCTIONS and RESPONSIBILITIES**
+ Handles complex losses locally unassisted up to designated authority; assists on larger losses, including handling accounting-based losses (business interruption and stock).
+ Examines claim form and other records to determine insurance coverage.
+ Interviews, telephones, or corresponds with claimant and witnesses regarding claim.
+ Consults police and hospital records; and inspects property damage to determine extent of company's liability and varying methods of investigation according to type of insurance.
+ Estimates cost of repair, replacement, or compensation.
+ Prepares report of findings and negotiates settlement with claimant.
+ Recommends litigation by legal department when settlement cannot be negotiated.
+ Attends litigation hearings.
+ Revises case reserves in assigned claims files to cover probable costs.
+ Prepares loss experience reports to help determine profitability and calculates adequate future rates.
**ADDITIONAL FUNCTIONS and RESPONSIBILITIES**
+ Performs other duties as assigned.
+ Supports the organization's quality program(s).
+ Travels as required.
**QUALIFICATIONS**
**Education & Licensing**
Bachelor's degree from an accredited college or university preferred. Must have earned the IIA-AIC designation and be actively pursuing another professional insurance designation. Appropriate state adjuster license is required.
**Experience**
Five (5) years of related experience or equivalent combination of education and experience required.
**Skills & Knowledge**
+ Strong oral and written communication, including presentation skills
+ PC literate, including Microsoft Office products
+ Strong customer service skills
+ Attention to detail and accuracy
+ Good time management and organizational skills
+ Ability to work independently or in a team environment
+ Ability to meet or exceed Performance Competencies
**WORK ENVIRONMENT**
When applicable and appropriate, consideration will be given to reasonable accommodations.
**Mental** : Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
**Physical** :
+ Must be able to stand and/or walk for long periods of time.
+ Must be able to stand and/or walk for long periods of time.
+ Must be able to kneel, squat or bend.
+ Must be able to work outdoors in hot and/or cold weather conditions.
+ Have the ability to climb, crawl, stoop, kneel, reaching/working overhead
+ Be able to lift/carry up to 50 pounds
+ Be able to push/pull up to 100 pounds
+ Be able to drive up to 4 hours per day.
+ Must have continual use of manual dexterity.
**Auditory/Visual** : Hearing, vision and talking
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is 130,674.00 - 182,943.00. (Bonus or commission eligibility, if applicable). A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
**If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.**
**Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see** **sedgwick.com**
$73k-132k yearly est. 60d+ ago
Business Consultant
Sedgwick 4.4
Sedgwick job in Detroit, MI
By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies
Certified as a Great Place to Work
Fortune Best Workplaces in Financial Services & Insurance
Business Consultant
**PRIMARY PURPOSE** **:** To lead the business analysis efforts for managing and optimizing communication templates across the organization. This role combines business analysis expertise with technical proficiency in Java, ensuring templates are accurate, compliant and seamlessly integrated into communication systems.
**ESSENTIAL FUNCTIONS and RESPONSIBILITIES**
+ Lead requirements management for communication projects, including planning and execution of requirements strategies.
+ Collaborate with project managers, requestors, operations, IT teams, and clients to ensure complete understanding of software requirements.
+ Review and validate requirements documentation prepared by team members for compliance with governance standards.
+ Produce detailed project documentation, including process diagrams, wireframes, mock-ups, and reports using standard templates.
+ Provide business-related IT knowledge during requirements gathering and analysis.
+ Update and maintain letter templates using Java-based template logic.
+ Ensure templates meet branding, compliance, and business requirements.
+ Prepare reports and coordinate with other departments for data accuracy.
+ Maintain and verify client parameters in the claims management system; research and resolve issues.
+ Communicate process and procedural changes to business units in response to regulatory updates.
+ Assist in delivering focused training sessions.
+ Validate template formatting, placeholders, and dynamic fields for accuracy.
+ Support testing and troubleshooting of communication templates in production environments .
+ Recommend improvements for template efficiency and user experience.
**ADDITIONAL FUNCTIONS and RESPONSIBILITIES**
+ Performs other duties as assigned.
+ Supports the organization's quality program(s).
+ Travels as required.
**QUALIFICATION**
**Education & Licensing**
Bachelor's degree from an accredited college or university preferred.
**Experience**
Six (6) years of related experience or equivalent combination of education and experience required. Experience in multi-line claims management processes and system requirements strongly preferred.
**Skills & Knowledge**
+ Strong attention to detail for formatting, alignment, and placeholder validation
+ Excellent oral and written communication, including presentation skills
+ Working knowledge of Java for template logic and integration
+ PC literate, including Microsoft Office products
+ Analytical and interpretive skills
+ Strong organizational skills
+ Good interpersonal skills
+ Excellent negotiation skills
+ Self-motivated
+ Ability and willingness to take initiative
+ Ability to work in a team environment
+ Ability to meet or exceed Service Expectations
**WORK ENVIRONMENT**
When applicable and appropriate, consideration will be given to reasonable accommodations.
**Mental** **:** Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
**Physical** **:** Computer keyboarding, travel as required
**Auditory/Visual** **:** Hearing, vision and talking
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
**If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.**
**Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see** **sedgwick.com**
$71k-91k yearly est. 34d ago
Mortgage Document Processor
Mindlance 4.6
Ann Arbor, MI job
Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at *************************
Job Description
Identifies receipts and reviews mortgage documents. Labels and preps documents into proper
format so that documents may be imaged. Research for loan numbers for unidentified documents. Sort documents for shipping to investors and custodians. Must have good analytical skills and attention to detail. Good written and verbal skills. Experience with Excel and Access. Ability to work within a team environment as well as individually. Mortgage loan document knowledge a plus. Knowledge of CFTS or NLS/DLS is helpful but not required.
Qualifications
High School Diploma
$28k-33k yearly est. 60d+ ago
Data Security Engineer
Mindlance 4.6
Auburn Hills, MI job
Mindlance is a national recruiting company which partners with many of the leading employers in the Life Sciences, IT, and Financial Services sectors, feel free to check us out at *************************
Job Title: Data Security Engineer
Duration: 12+ months
Location: Auburn Hills, MI
Job Description:
Candidates come ready to protect the enterprise landscape of data and computer systems. An International organization focused on secure, next generation data infrastructure is seeking a Data Security Engineer who has a passion for security coupled with large-scale know-how. As part of the Chief Information Security Officer's team, responsibilities of the Data Security Engineer will include, but not be limited to:
• Teaming up with the usual suspects (a.k.a., cross-functional IT members) to determine the “best path forward” plan to securing the environment through controls, scanning, remediation, and hardening.
• Actively identifying security vulnerabilities, threats, and exposures within the enterprise (servers, applications, and databases).
• Bringing your “A” game to security testing techniques (scanning, auditing, and penetration testing).
• Identifying concerns of residual risk, vulnerabilities, and other security exposures due to legacy systems or configuration errors.
• Staying sharp by identifying new-to-market solutions that lead to best-in-class security practices.
• Serving as security sense-check for IT project delivery and server lifecycle build process.
• Joining forces with the ranks of Information Security leadership to develop strategies and plans to enforce security requirements and address identified risks.
• Reporting security metrics for dynamic dashboards and executive reviews.
• Doing the right thing by aligning cutting edge data and systems security practices to law of the land (regulations and policies).
• Lending expertise to know when risk may be acceptable.
• Ensuring security is top of mind.
• Other challenging opportunities as assigned.
Required Skills and Education:
• Operational knowledge and skills (4+ years preferred) related to general industry security standards for application security, vulnerability management, and overall data security
• Self-motivated and able to plan and carry out responsibilities with minimal direction and supervision
• Excellent decision-making, analytic, and organizational skills
• Strong written and verbal communication skills
• Superior interpersonal skills (“team player” characteristics) and professional demeanor at all levels of the organization
• Bachelor's Degree in Computer Science, Information Technology, Management Information Systems, or Software Engineering
NOTE: A combination of education and experience equaling at least a Bachelor's degree will also be considered.
• Working knowledge of common network devices as well as Windows and Unix operating systems
• Familiarity with industry standards regarding system and application hardening and associated scanning tools.
Demonstrated Technical Experience:
• Vulnerability scanners
• Application security testing
• Security and technology controls
Desired Certifications:
• Certified Information Systems Security Professional (CISSP) or,
• Certified Information Systems Manager (CISM) or,
• GIAC Security Leadership (GSLC) or,
• GIAC Information Security Professional (GISP) or,
• GIAC Certified Web Application Defender (GWEB)
Travel Requirement:
• Limited International travel may be required
Additional Information
$79k-104k yearly est. 60d+ ago
Claims Associate - Workers Compensation
Sedgwick 4.4
Sedgwick job in Southfield, MI
By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies
Certified as a Great Place to Work
Fortune Best Workplaces in Financial Services & Insurance
Claims Associate - Workers Compensation
PRIMARY PURPOSE: To analyze reported lower-level workers compensation claims to determine benefits due; and to ensure ongoing adjudication of claims within company standards and industry best practices.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES
Adjusts medical-only claims and minor lost-time workers compensation claims under close supervision.
Supports other claims representatives, examiners and leads with larger or more complex claims as necessary.
Processes workers compensation claims determining compensability and benefits due; monitors reserve accuracy, and files necessary documentation with state agency.
Communicates claim action/processing with claimant, client and appropriate medical contact.
Ensures claim files are properly documented and claims coding is correct.
May process routine payments and prescriptions and status reports for lifetime medical claims and/or defined period medical claims.
Maintains professional client relationships.
ADDITIONAL FUNCTIONS and RESPONSIBILITIES
Performs other duties as assigned.
Supports the organization's quality program(s).
QUALIFICATION
Education & Licensing
High school diploma or GED required. Licenses as required.
Experience
One (1) year of general office experience or equivalent combination of education and experience required. Claims industry experience preferred.
Skills & Knowledge
Excellent oral and written communication skills
PC literate, including Microsoft Office products
Analytical and interpretive skills
Strong organizational skills
Good interpersonal skills
Ability to work in a team environment
Ability to meet or exceed Performance Competencies
WORK ENVIRONMENT
When applicable and appropriate, consideration will be given to reasonable accommodations.
Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
Physical: Computer keyboarding, travel as required
Auditory/Visual: Hearing, vision and talking
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.
$32k-37k yearly est. Auto-Apply 2d ago
Senior Web Application Developer
Mindlance 4.6
Auburn Hills, MI job
Mindlance is a national recruiting company which partners with many of the leading employers in the Life Sciences, IT, and Financial Services sectors, feel free to check us out at *************************
Job Description
Job Title: Senior Web Application Developer
Duration: 12 Months
Location: Auburn Hills, MI
Role Summary:
The Senior Web Application Developer will support and perform second and third level support for a various applications. This position will work in several types of platforms and needs to be able to trouble shoot issues. Also, this position will work in an agile environment with a high degree of autonomy and responsibility including the on-time delivery of application design, configuration and development work. This position will leverage best practices to in the capacity of development, support, technical design and implementation. Provides support to all members in the project team.
Focus of qualifications looking for:
• 5 + years of experience in the application development using Java SE, J2EE Core J2EE Patterns.
• 3 years of experience with Websphere application technology and development and use RAD 7.5 or RAD8.0 IDE
• 5+ year solid Web application design and development experience, including both front-end UI development and back-end business object layer.
• 5+ year solid Java development experience with O-O design.
• WebSphere portal development experience required.
• Liferay portal development experience would be nice.
• Excellent written and oral communication skills.
• Experience with Agile development, Web Services and content management tools such Adobe CQ5 are desired.
• Excellent trouble shooting and documentation.
Additional Information