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The differences between senior customer engineers and customer support engineers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a senior customer engineer, becoming a customer support engineer takes usually requires 1-2 years. Additionally, a senior customer engineer has an average salary of $107,782, which is higher than the $82,674 average annual salary of a customer support engineer.
The top three skills for a senior customer engineer include customer service, technical support and SR. The most important skills for a customer support engineer are customer support, technical support, and customer service.
| Senior Customer Engineer | Customer Support Engineer | |
| Yearly salary | $107,782 | $82,674 |
| Hourly rate | $51.82 | $39.75 |
| Growth rate | 3% | 10% |
| Number of jobs | 24,119 | 138,641 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 48% | Bachelor's Degree, 61% |
| Average age | 45 | 42 |
| Years of experience | 6 | 2 |
Senior customer engineers and customer support engineers have different pay scales, as shown below.
| Senior Customer Engineer | Customer Support Engineer | |
| Average salary | $107,782 | $82,674 |
| Salary range | Between $84,000 And $137,000 | Between $59,000 And $114,000 |
| Highest paying City | San Francisco, CA | San Francisco, CA |
| Highest paying state | Rhode Island | Washington |
| Best paying company | PayPal | Nokia |
| Best paying industry | Start-up | Technology |
There are a few differences between a senior customer engineer and a customer support engineer in terms of educational background:
| Senior Customer Engineer | Customer Support Engineer | |
| Most common degree | Bachelor's Degree, 48% | Bachelor's Degree, 61% |
| Most common major | Electrical Engineering | Electrical Engineering |
| Most common college | Stanford University | California State University - Long Beach |
Here are the differences between senior customer engineers' and customer support engineers' demographics:
| Senior Customer Engineer | Customer Support Engineer | |
| Average age | 45 | 42 |
| Gender ratio | Male, 86.6% Female, 13.4% | Male, 85.8% Female, 14.2% |
| Race ratio | Black or African American, 4.8% Unknown, 4.7% Hispanic or Latino, 11.2% Asian, 14.4% White, 64.7% American Indian and Alaska Native, 0.2% | Black or African American, 9.7% Unknown, 5.3% Hispanic or Latino, 14.9% Asian, 15.0% White, 54.7% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 6% | 11% |