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Senior customer engineer vs field engineer

The differences between senior customer engineers and field engineers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a senior customer engineer, becoming a field engineer takes usually requires 1-2 years. Additionally, a senior customer engineer has an average salary of $107,782, which is higher than the $71,874 average annual salary of a field engineer.

The top three skills for a senior customer engineer include customer service, technical support and SR. The most important skills for a field engineer are customer service, customer satisfaction, and project management.

Senior customer engineer vs field engineer overview

Senior Customer EngineerField Engineer
Yearly salary$107,782$71,874
Hourly rate$51.82$34.55
Growth rate3%3%
Number of jobs24,11986,015
Job satisfaction-3
Most common degreeBachelor's Degree, 48%Bachelor's Degree, 67%
Average age4545
Years of experience62

Senior customer engineer vs field engineer salary

Senior customer engineers and field engineers have different pay scales, as shown below.

Senior Customer EngineerField Engineer
Average salary$107,782$71,874
Salary rangeBetween $84,000 And $137,000Between $51,000 And $99,000
Highest paying CitySan Francisco, CASan Francisco, CA
Highest paying stateRhode IslandWashington
Best paying companyPayPalMeta
Best paying industryStart-upEnergy

Differences between senior customer engineer and field engineer education

There are a few differences between a senior customer engineer and a field engineer in terms of educational background:

Senior Customer EngineerField Engineer
Most common degreeBachelor's Degree, 48%Bachelor's Degree, 67%
Most common majorElectrical EngineeringElectrical Engineering
Most common collegeStanford UniversityMassachusetts Institute of Technology

Senior customer engineer vs field engineer demographics

Here are the differences between senior customer engineers' and field engineers' demographics:

Senior Customer EngineerField Engineer
Average age4545
Gender ratioMale, 86.6% Female, 13.4%Male, 92.7% Female, 7.3%
Race ratioBlack or African American, 4.8% Unknown, 4.7% Hispanic or Latino, 11.2% Asian, 14.4% White, 64.7% American Indian and Alaska Native, 0.2%Black or African American, 4.9% Unknown, 4.7% Hispanic or Latino, 11.5% Asian, 14.3% White, 64.4% American Indian and Alaska Native, 0.2%
LGBT Percentage6%6%

Differences between senior customer engineer and field engineer duties and responsibilities

Senior customer engineer example responsibilities.

  • Use SMS to manage network connect devices, inventory hardware/software, software distribution/installation, and perform diagnostic checks on PC's.
  • Train in high end water cool CPU's and network controllers.
  • Experience with host operating systems, Microsoft, VMware, Linux and Unix.
  • Restore VMware machines and files to their original state and location, by use of incremental backups.
  • Submit engineer change request resulting in a pending design to improve safety of RF power connection to fabrication tool chamber.
  • Perform maintenance on call recording data server and client PC's while maintaining up to date software and patch releases.
  • Show more

Field engineer example responsibilities.

  • Promote from original position as a staff engineer managing a variety of geotechnical engineering activities to a field engineer inspector position.
  • Assign IP addresses to the correct users.
  • Install VMware servers and configure to customer needs.
  • Recommend improvements to HSE tools, processes, and policies.
  • Operate, troubleshoot and maintain million-dollar MX-20HD camera surveillance systems.
  • Install boards and drives, as well as windows operating system.
  • Show more

Senior customer engineer vs field engineer skills

Common senior customer engineer skills
  • Customer Service, 17%
  • Technical Support, 12%
  • SR, 8%
  • Technical Assistance, 8%
  • Customer Inquiries, 7%
  • DNS, 7%
Common field engineer skills
  • Customer Service, 9%
  • Customer Satisfaction, 8%
  • Project Management, 6%
  • Azure, 6%
  • Technical Support, 5%
  • Test Equipment, 4%

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