Post job

Senior customer engineer vs senior field engineer

The differences between senior customer engineers and senior field engineers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a senior customer engineer, becoming a senior field engineer takes usually requires 1-2 years. Additionally, a senior customer engineer has an average salary of $107,782, which is higher than the $97,104 average annual salary of a senior field engineer.

The top three skills for a senior customer engineer include customer service, technical support and SR. The most important skills for a senior field engineer are RF, technical support, and excellent interpersonal.

Senior customer engineer vs senior field engineer overview

Senior Customer EngineerSenior Field Engineer
Yearly salary$107,782$97,104
Hourly rate$51.82$46.68
Growth rate3%3%
Number of jobs24,11986,767
Job satisfaction--
Most common degreeBachelor's Degree, 48%Bachelor's Degree, 53%
Average age4545
Years of experience62

Senior customer engineer vs senior field engineer salary

Senior customer engineers and senior field engineers have different pay scales, as shown below.

Senior Customer EngineerSenior Field Engineer
Average salary$107,782$97,104
Salary rangeBetween $84,000 And $137,000Between $67,000 And $139,000
Highest paying CitySan Francisco, CASan Francisco, CA
Highest paying stateRhode IslandCalifornia
Best paying companyPayPalApple
Best paying industryStart-upEnergy

Differences between senior customer engineer and senior field engineer education

There are a few differences between a senior customer engineer and a senior field engineer in terms of educational background:

Senior Customer EngineerSenior Field Engineer
Most common degreeBachelor's Degree, 48%Bachelor's Degree, 53%
Most common majorElectrical EngineeringElectrical Engineering
Most common collegeStanford UniversityMichigan Technological University

Senior customer engineer vs senior field engineer demographics

Here are the differences between senior customer engineers' and senior field engineers' demographics:

Senior Customer EngineerSenior Field Engineer
Average age4545
Gender ratioMale, 86.6% Female, 13.4%Male, 95.1% Female, 4.9%
Race ratioBlack or African American, 4.8% Unknown, 4.7% Hispanic or Latino, 11.2% Asian, 14.4% White, 64.7% American Indian and Alaska Native, 0.2%Black or African American, 4.9% Unknown, 4.7% Hispanic or Latino, 11.5% Asian, 14.3% White, 64.4% American Indian and Alaska Native, 0.2%
LGBT Percentage6%6%

Differences between senior customer engineer and senior field engineer duties and responsibilities

Senior customer engineer example responsibilities.

  • Use SMS to manage network connect devices, inventory hardware/software, software distribution/installation, and perform diagnostic checks on PC's.
  • Train in high end water cool CPU's and network controllers.
  • Experience with host operating systems, Microsoft, VMware, Linux and Unix.
  • Restore VMware machines and files to their original state and location, by use of incremental backups.
  • Submit engineer change request resulting in a pending design to improve safety of RF power connection to fabrication tool chamber.
  • Perform maintenance on call recording data server and client PC's while maintaining up to date software and patch releases.
  • Show more

Senior field engineer example responsibilities.

  • Manage a team of 10 engineers to install and repair commercial HVAC and refrigeration units.
  • Promote from original position as a staff engineer managing a variety of geotechnical engineering activities to a field engineer inspector position.
  • Upgrade firmware on all components in the SAN.
  • Provide UNIX host setup and provide administration for the duration of the engagement.
  • Work with vendor partners to troubleshoot hardware and software issues with core nodes.
  • Perform site acceptance testing and provide system maintenance support for FAA and DOD sites.
  • Show more

Senior customer engineer vs senior field engineer skills

Common senior customer engineer skills
  • Customer Service, 17%
  • Technical Support, 12%
  • SR, 8%
  • Technical Assistance, 8%
  • Customer Inquiries, 7%
  • DNS, 7%
Common senior field engineer skills
  • RF, 7%
  • Technical Support, 6%
  • Excellent Interpersonal, 6%
  • Technical Problems, 5%
  • Test Equipment, 5%
  • Linux, 4%

Browse architecture and engineering jobs