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Senior customer engineer vs telecommunication engineer

The differences between senior customer engineers and telecommunication engineers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a senior customer engineer and a telecommunication engineer. Additionally, a senior customer engineer has an average salary of $107,782, which is higher than the $80,789 average annual salary of a telecommunication engineer.

The top three skills for a senior customer engineer include customer service, technical support and SR. The most important skills for a telecommunication engineer are telecommunication, voip, and RF.

Senior customer engineer vs telecommunication engineer overview

Senior Customer EngineerTelecommunication Engineer
Yearly salary$107,782$80,789
Hourly rate$51.82$38.84
Growth rate3%3%
Number of jobs24,11928,331
Job satisfaction--
Most common degreeBachelor's Degree, 48%Bachelor's Degree, 60%
Average age4545
Years of experience66

Senior customer engineer vs telecommunication engineer salary

Senior customer engineers and telecommunication engineers have different pay scales, as shown below.

Senior Customer EngineerTelecommunication Engineer
Average salary$107,782$80,789
Salary rangeBetween $84,000 And $137,000Between $59,000 And $109,000
Highest paying CitySan Francisco, CAWashington, DC
Highest paying stateRhode IslandRhode Island
Best paying companyPayPalApple
Best paying industryStart-upFinance

Differences between senior customer engineer and telecommunication engineer education

There are a few differences between a senior customer engineer and a telecommunication engineer in terms of educational background:

Senior Customer EngineerTelecommunication Engineer
Most common degreeBachelor's Degree, 48%Bachelor's Degree, 60%
Most common majorElectrical EngineeringElectrical Engineering
Most common collegeStanford UniversityNortheastern University

Senior customer engineer vs telecommunication engineer demographics

Here are the differences between senior customer engineers' and telecommunication engineers' demographics:

Senior Customer EngineerTelecommunication Engineer
Average age4545
Gender ratioMale, 86.6% Female, 13.4%Male, 87.7% Female, 12.3%
Race ratioBlack or African American, 4.8% Unknown, 4.7% Hispanic or Latino, 11.2% Asian, 14.4% White, 64.7% American Indian and Alaska Native, 0.2%Black or African American, 4.9% Unknown, 4.7% Hispanic or Latino, 11.3% Asian, 14.4% White, 64.5% American Indian and Alaska Native, 0.2%
LGBT Percentage6%6%

Differences between senior customer engineer and telecommunication engineer duties and responsibilities

Senior customer engineer example responsibilities.

  • Use SMS to manage network connect devices, inventory hardware/software, software distribution/installation, and perform diagnostic checks on PC's.
  • Train in high end water cool CPU's and network controllers.
  • Experience with host operating systems, Microsoft, VMware, Linux and Unix.
  • Restore VMware machines and files to their original state and location, by use of incremental backups.
  • Submit engineer change request resulting in a pending design to improve safety of RF power connection to fabrication tool chamber.
  • Perform maintenance on call recording data server and client PC's while maintaining up to date software and patch releases.
  • Show more

Telecommunication engineer example responsibilities.

  • Manage, administer UCCE / PCCE contact center environment.
  • Manage main distribution frame (mdf) and record keeping.
  • Manage video conferencing technologies such as Telepresence, and video support in WebEx.
  • Manage services providers and vendors including contract negotiations, billing and SLA management.
  • Manage a Nortel 81C PBX for a large international corporation with offices in Indianapolis.
  • Manage the relocation of the San Francisco office, including the scheduling and timing of PBX and voice mail vendors.
  • Show more

Senior customer engineer vs telecommunication engineer skills

Common senior customer engineer skills
  • Customer Service, 17%
  • Technical Support, 12%
  • SR, 8%
  • Technical Assistance, 8%
  • Customer Inquiries, 7%
  • DNS, 7%
Common telecommunication engineer skills
  • Telecommunication, 11%
  • VoIP, 8%
  • RF, 5%
  • Switches, 5%
  • Fiber Optic, 5%
  • Project Management, 4%

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