Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
The differences between senior desktop engineers and technical support senior engineers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a senior desktop engineer, becoming a technical support senior engineer takes usually requires 1-2 years. Additionally, a senior desktop engineer has an average salary of $114,786, which is higher than the $107,429 average annual salary of a technical support senior engineer.
The top three skills for a senior desktop engineer include SCCM, powershell and infrastructure. The most important skills for a technical support senior engineer are java, linux, and customer service.
| Senior Desktop Engineer | Technical Support Senior Engineer | |
| Yearly salary | $114,786 | $107,429 |
| Hourly rate | $55.19 | $51.65 |
| Growth rate | 21% | 10% |
| Number of jobs | 264,973 | 183,916 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 52% | Bachelor's Degree, 64% |
| Average age | 39 | 42 |
| Years of experience | 4 | 2 |
A senior desktop engineer identifies problems within computer systems and troubleshoots technical issues. They may also be responsible for creating software images, developing software, and updating schedules. This position requires knowledge in network troubleshooting, DNA storage, and problem-solving skills.
A technical support senior engineer is primarily in charge of resolving complicated issues and concerns through calls and correspondence, ensuring efficiency and client satisfaction. Their responsibilities include coordinating with customer support staff to gather data, studying records of initial assessments, liaising with clients to identify their needs, utilizing their expertise to develop solutions, and maintaining records of all transactions. Furthermore, as a technical support senior engineer, it is essential to lead and serve as a mentor to others, all while implementing the company's policies and regulations.
Senior desktop engineers and technical support senior engineers have different pay scales, as shown below.
| Senior Desktop Engineer | Technical Support Senior Engineer | |
| Average salary | $114,786 | $107,429 |
| Salary range | Between $87,000 And $151,000 | Between $82,000 And $140,000 |
| Highest paying City | San Francisco, CA | San Francisco, CA |
| Highest paying state | California | Delaware |
| Best paying company | Bloomberg | PayPal |
| Best paying industry | Finance | Telecommunication |
There are a few differences between a senior desktop engineer and a technical support senior engineer in terms of educational background:
| Senior Desktop Engineer | Technical Support Senior Engineer | |
| Most common degree | Bachelor's Degree, 52% | Bachelor's Degree, 64% |
| Most common major | Computer Science | Electrical Engineering |
| Most common college | Stanford University | California State University - Long Beach |
Here are the differences between senior desktop engineers' and technical support senior engineers' demographics:
| Senior Desktop Engineer | Technical Support Senior Engineer | |
| Average age | 39 | 42 |
| Gender ratio | Male, 93.9% Female, 6.1% | Male, 86.7% Female, 13.3% |
| Race ratio | Black or African American, 4.5% Unknown, 4.8% Hispanic or Latino, 8.2% Asian, 29.9% White, 52.4% American Indian and Alaska Native, 0.2% | Black or African American, 8.6% Unknown, 5.3% Hispanic or Latino, 15.0% Asian, 15.0% White, 55.8% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 8% | 11% |