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Senior information technology manager jobs in Novato, CA

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  • Engagement Manager - Biotech

    USA Tech Recruit 4.4company rating

    Senior information technology manager job in San Francisco, CA

    We're supporting a fast-growing company developing advanced AI-driven laboratory automation systems who are looking for an Engagement Manager to bridge deep scientific expertise with strategic, executive-level engagement. This organisation is building intelligent robotics platforms that dramatically increase experimental throughput for life-science R&D teams, and they're looking for someone who thrives in high-ownership environments and wants to contribute to an ambitious mission in biotech and automation. This would be a full time, onsite position in SF with relocation packages available. Travel is required, up to 25% - 50% to major biopharma hubs such as Boston, San Diego, Seattle, and around SF. Key Responsibilities: Own the full customer lifecycle from pre-sales engagement through deployment and post-deployment expansion, serving as the primary liaison to senior scientific and pharmaceutical stakeholders. Embed with customer teams to map workflow bottlenecks, define requirements, and develop deployment plans with clear technical deliverables and success metrics. Manage multiple customer programs simultaneously, coordinating across internal engineering, product, and operations teams to ensure timely, high-quality delivery. Develop and measure customer success KPIs, using insights to shape scalable playbooks and influence product direction. Navigate comfortably between high-level strategic discussions with VP/C-suite leadership and hands-on workflow details with lab scientists, articulating technical concepts in terms of business value. Key Qualifications: Strong technical foundation in biological or life sciences, including 2+ years of wet-lab research experience and an understanding of end-to-end pharma R&D workflows. 3+ years of customer-facing experience in management consulting (MBB/LEK preferred), biotech/pharma business development, or technical deployment roles requiring executive-level communication. Demonstrated success leading complex customer engagements with rapid decision cycles, multi-layer stakeholder management, and cross-functional coordination. Excellent communication skills with the ability to interface credibly with both scientific and business audiences. Startup mindset with strong ownership, comfort operating in ambiguity, and willingness to work onsite 5 days per week in San Francisco with 25-50% travel to major biopharma hubs. Bonus: experience in early-stage startups; exposure to robotics, hardware, or software engineering teams. By applying to this role you understand that we may collect your personal data and store and process it on our systems. For more information please see our Privacy Notice ***********************************************************************************************
    $123k-163k yearly est. 3d ago
  • Technical Deployment Strategist

    Axle Automation

    Senior information technology manager job in Santa Rosa, CA

    Axle builds AI Digital Workers for financial compliance teams. Our agents investigate alerts, review customers and transactions, and generate audit-ready narratives so banks and fintechs can move faster with far less manual work. The founding team has built and sold companies before, with over $300M in collective value creation. We've raised $6.2M in seed funding and are growing from 8 to 15 teammates. We're backed by Diagram Ventures, Mistral Ventures, and Uphonest Capital. We're still a small team and you'll be our first deployment strategist. You'll lead the deployment of AI agents into highly regulated banking environments, helping banks and fintechs fight financial crime at scale. We're looking for people of exceptional competence who want to help build the future of AI-driven financial compliance. What you'll do here Lead agent deployments to our financial services clients. Manage pilots for our new clients (plan, execute, present results). Expand and demo new agents to our current customers. Make lots of decisions quickly. Take risks. What you bring to the table Track record of translating complex technical concepts into clear, actionable insights. Experience with programming, scripting, or statistical packages (Python, R, SQL). A pragmatic approach to building fast at the early stages of a company. Familiarity and deep interest in the rapidly changing capabilities of LLMs. Interest in discovering what problems our customers face and how we can solve them. A sense of agency and urgency. What we offer $135k - $250k USD salary $100k - $300k USD equity 100% Health/Vision/Dental We sponsor visas for exceptional candidates worldwide
    $135k-250k yearly 23h ago
  • Technical Program Manager (Retail & eCommerce)

    Globallogic 4.4company rating

    Senior information technology manager job in Emeryville, CA

    10+ years of technology program/project management experience managing large transformational programs, and projects in a large-scale matrix organization; responsible for schedule, budget, and scope; oversight of multiple project managers and vendors 8+ years of program/project management experience working with Agile (SCRUM) methodologies and continuous integrations and delivery; with solid experience using agile delivery tools Proven experience as a Project, Program or Application Delivery Manager leading enhancements, migrations, or integrations with Informatica delivery teams and platforms. PM should have the ability to understand one or more of the following application development tools and techniques: Excellent communication skills with the ability to influence and lead others across all levels of the organization Lead sophisticated and large scale cross-team, cross-functional initiatives. Collaborate with engineering managers and engineers to estimate work efforts, define achievements and handle resources. Track progress, resolve dependencies, evaluate and mitigate risks and communicate status to upper management and other stakeholders. Engage and energize the project teams to achieve ambitious goals. Proactively remove obstacles to drive momentum and progress. Identify communication gaps, handle issue partner concerns and provide support to teams balancing challenging priorities. Understand technical implementation at the architecture level. Ask questions that clarify priorities and push the team to be highly effective. Develop broad domain and technical knowledge. Help with the cross-functional planning and business planning process, leading conversations with key partners to develop concepts for critical initiatives, and developing those into detailed program/project plans (including roadmaps, resource planning, and hiring goals). Identify and implement continuous improvements to the engineering organization and the program management process. Share program/project process frameworks, tools, and standard methodologies that can be embraced throughout the organization. Improve product development and delivery. Job Responsibilities Bachelor's degree in Computer Science, Engineering, or Mathematics, related quantitative subject area, or equivalent practical experience Minimum of 6+ years of proven experience as a Program Manager (Tech) or Technical Program Manager or Engineering Manager in a software, SaaS, or systems development environment Excellent written and verbal communication skills and exceptional emotional intelligence Ability to influence and empower people across a broad variety of job functions through your relationships Strong organizational skills to lead multiple, challenging priorities simultaneously, without losing sight of the highest priority items Strong technical, analytical and quantitative skills with the ability to use data and metrics to back up assumptions, recommendations and drive decisions Strong technical experience in large distributed systems, ability to conceptualize and lead delivery in a microservice environment Solid technical proficiency and an ability to comprehend technical designs, challenges, and risks. Engineers enjoy working closely with you Familiarity with engineering metrics like code coverage, service reliability, service efficiency, capacity management, etc. What We Offer: Exciting Projects:Come take your place at the forefront of digital transformation! With clients across all industries and sectors, we offer an opportunity to work on market-defining products using the latest technologies. Collaborative Environment: You can expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment - or even abroad in one of our global centers or client facilities! Work-Life Balance:GlobalLogic prioritizes work-life balance, which is why we offer flexible work schedules and opportunities to work from home. Professional Development:We provide continuing education classes, professional certification and training (technical, soft skills, language, and communication skills) to help you realize your professional goals. Being part of a global organization, there are additional learning opportunities through international knowledge exchanges. Excellent Benefits:We provide our employees with competitive salaries, health and life insurance, short-term and long-term disability insurance, a matched contribution 401K plan, flexible spending accounts, and PTO and holidays. GlobalLogic estimates the starting pay range for this role to be performed in Emeryville CA is 150K to 160K, and reflects base salary only. This pay range is provided as a good faith estimate and the amount offered may be higher or lower. GlobalLogic takes many factors into consideration in making an offer, including candidate qualifications, work experience, operational needs, travel and onsite requirements, internal peer equity, prevailing wage, responsibilities, and other market and business considerations. About GlobalLogic GlobalLogic is a leader in digital engineering. We help brands across the globe design and build innovative products, platforms, and digital experiences for the modern world. By integrating experience design, complex engineering, and data expertise-we help our clients imagine what's possible, and accelerate their transition into tomorrow's digital businesses. Headquartered in Silicon Valley, GlobalLogic operates design studios and engineering centers around the world, extending our deep expertise to customers in the automotive, communications, financial services, healthcare and life sciences, manufacturing, media and entertainment, semiconductor, and technology industries. GlobalLogic is a Hitachi Group Company operating under Hitachi, Ltd. (TSE: 6501) which contributes to a sustainable society with a higher quality of life by driving innovation through data and technology as the Social Innovation Business.
    $125k-153k yearly est. 2d ago
  • VP of IT Operations

    Akkodis

    Senior information technology manager job in Oakland, CA

    Title: VP of Retail IT Operations Position: Full time Hybrid in Oakland, CA. (Candidates must be local to the San Francisco bay area or willing to relocate) Ideal skills: Retail, POS Base Salary range: $220-$275K. Depending on experience As the VP of IT Operations, you will lead the strategy, delivery, and continuous improvement of our core IT operations functions-Infrastructure, Network, Service Desk, and Store Technology. Your mission is to ensure seamless, scalable, and reliable technology services that power the company's stores, warehouses, and corporate teams. You will play a critical role in driving operational maturity across infrastructure platforms, enabling innovation while delivering consistent uptime and performance. This includes leading cloud modernization, SRE adoption, automation, and the integration of service management frameworks to support our growing retail footprint. You will collaborate closely with Business Solutions, Security, and Data & Development teams to ensure that technology operations are aligned with business priorities and deliver measurable outcomes. VP of IT Operations will report to the SVP, Chief Information Officer. Responsibilities Include: Strategic Leadership & Vision Define and execute a 3-5-year vision for IT Operations aligned with enterprise goals and transformation programs Translate enterprise objectives into roadmaps across infrastructure, service management, and store systems Serve as a strategic partner to executive leaders, enabling operational readiness for business growth Evolve traditional infrastructure and support into a product-aligned, service-oriented model Core Infrastructure & Technology Operations Lead enterprise-wide infrastructure services, including cloud, data center, network, end-user computing, and retail systems Oversee store Point-of-Sale platforms, hosting infrastructure, and corporate application operations Ensure 24 × 7 service availability and performance for all production environments, including peak retail periods Drive platform observability, resilience, and standardization across store and enterprise technologies Service Management & Operational Excellence Build and mature ITIL-aligned practices (incident, change, problem, configuration) Lead service desk transformation, knowledge management, and shift-left/self-service automation Champion proactive incident management and RCA practices to reduce unplanned downtime Establish and monitor operational KPIs including MTTR, SLA compliance, and customer satisfaction People & Vendor Leadership Lead and develop a high-performing team across infrastructure, service delivery. and retail systems Build skills in cloud operations, automation, SRE, and field support Establish clear performance goals, succession plans, and learning pathways Manage strategic vendor and MSP relationships with outcome-based SLAs and governance Financial & Portfolio Management Own OpEx and CapEx budgets for infrastructure and operations; ensure alignment with business value Drive efficiency through consolidation, automation, and vendor optimization Partner with Finance and the PMO to forecast resource needs and support program delivery Provide executive transparency into project readiness, spend, and ROI About You: 10+ years in IT infrastructure, service delivery, or enterprise operations 5+ years in senior leadership roles with strategic and operational accountability Retail technology experience (POS, store infrastructure) strongly preferred Bachelor's degree or equivalent combination of experience and education; advanced degree or MBA preferred Hands-on, outcomes-oriented operations leader with deep infrastructure knowledge and a passion for delivering reliable, customer-focused services. You thrive in complex, fast-paced environments, and you bring discipline, structure, and strategy to everything you touch. You lead with empathy, think at enterprise scale, and deliver technology that just works. Strategic and operational thinker who drives alignment across people, process, and technology Skilled communicator with the ability to translate technical issues into business impact Proven team builder and mentor; fosters a culture of accountability, ownership, and continuous learning Effective in vendor negotiations, contract management, and partner collaboration Able to operate with urgency while building long-term stability High integrity, strong business judgment, and customer-centric mindset Deep understanding of hybrid cloud operations (AWS/Azure/GCP) and platform engineering Demonstrated success implementing SRE, automation, and ITSM/ITIL practices at scale Experience managing large vendor ecosystems and support teams across multiple locations Strong command of budgeting, forecasting, and multi-year investment planning Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ********************************************** The Company will consider qualified applicants with arrest and conviction records.
    $220k-275k yearly 3d ago
  • Slurm Administration & Systems Architecture

    Midjourney

    Senior information technology manager job in San Francisco, CA

    We are seeking a highly skilled HPC/AI/ML Cluster Engineer to support the design, deployment, and ongoing operations of large-scale HPC environments powered by Slurm. This role centers on cluster engineering, administration, and performance optimization, with emphasis on GPU-accelerated computing, advanced networking, and workload scheduling. In this role, you will work closely with our researchers, vendors, and partners to manage Slurm clusters that are used for AI/ML workloads. Responsibilities Cluster Engineering & Deployment Participate in the design and bring-up of bare metal HPC/AI/ML environments Architect compute node definitions (NUMA, GRES GPU topologies, CPU pinning) and Slurm partitioning strategies for diverse workloads. Integrate heterogeneous hardware platforms into cohesive scheduling environments. Develop provisioning and imaging workflows (Ansible, MAAS, cloud-init, CI/CD pipelines) for reproducible cluster build-out. Coordinate communications between vendors, researchers, and other partners during cluster bring-up and operation. Slurm Management Configure and operate the Slurm Workload Manager. Build custom Slurm plugins and scripts (epilog/prolog, pam_slurm_adopt) to extend functionality and integrate with authentication, and monitoring. Manage federated Slurm setups across multi-site or hybrid cloud environments. System Administration & Monitoring Administer Linux HPC environments, including network configuration, storage integration, and kernel tuning for HPC workloads. Deploy and maintain observability stacks for system health, GPU metrics, and job monitoring. Automate failure detection, node health checks, and job cleanup to ensure high uptime and reliability. Manage security and access control (LDAP/SSSD, VPN, PAM, SSH session auditing). User & Stakeholder Support Assist cluster users with developing workflows that make efficient use of compute resources. Containerize HPC applications with Docker/Podman/Enroot-Pyxis and integrate GPU-aware runtimes into Slurm jobs. Automate cost accounting and cluster usage reporting. Qualifications 7+ years experience in HPC cluster administration and engineering, with deep knowledge of Slurm. Familiarity with common AI/ML software package dependencies and workflows Expert in Slurm configuration, partition design, QoS/preemption policies, and GRES GPU scheduling. Strong background in Linux system administration, networking, and performance tuning for HPC environments. Hands-on experience with parallel file system, advanced networking (InfiniBand, RoCE, 100/200 GbE), and monitoring stacks. Proficient with automation tools (Ansible, Terraform, CI/CD pipelines) and version control. Demonstrated ability to operate GPU-accelerated clusters at scale.
    $135k-212k yearly est. 2d ago
  • Chief Technology Officer [Dubai]

    Talent Seed

    Senior information technology manager job in San Francisco, CA

    *This role requires relocation to Dubai** Our client is looking for a CTO. In this role, you will guide the software team through the design and development of our current and future products. You are comfortable taking action in an environment where complete information is unavailable, and you can help your team deliver well-architected products that maintain high quality. Experience coordinating many moving parts to meet tight deadlines and having contingency plans ready when priorities shift is a must-have. We are seeking an engineering leader who has the following: 15+ years of experience designing and scaling distributed, low-latency systems, including 5+ years leading large engineering organisations (250+ engineers) Demonstrated expertise in complex, real-time domains such as on-demand delivery, ad-tech auctions, or high-frequency trading/energy platforms. Proven success in building and deploying real-time optimisation systems - including vehicle routing, maps, dynamic assignment (e.g.Hungarian algorithm), integer linear programming, and reinforcement learning-based control loops - at 10K+ TPS scale. Deep technical proficiency with microservice architectures, event-driven systems (Kafka or equivalent), geospatial frameworks (H3/S2), and languages such as Python, Go, and Java. Hands-on experience establishing end-to-end ML infrastructure, including online/offline feature pipelines, feature stores and A/B experimentation platforms. Relentlessly strive to push towards best practices and team goals while being flexible in a fast-paced startup environment. You have an entrepreneurial spirit, strong commercial acumen, grit, and a deep appreciation for quality.
    $142k-241k yearly est. 3d ago
  • Lead IT Technician

    Team 360 Staffing

    Senior information technology manager job in Vallejo, CA

    POSITION DESCRIPTION: is not intended to cover every work assignment a position may have. Rather, they cover the broad responsibilities of the position. SPECIFIC RESPONSIBILITIES: · Assists IT Support Technicians with escalated situations and more complex issues. · Creates and deploys images for computers; oversees computer lab replacement projects; builds custom images for lab area installs; verifies software license compliance. · Communicates with vendors as needed to identify and resolve technical issues. · Leads and provides end-user training in the proper use of deployed technology, helping ensure end users are aware of available technologies and how to obtain support for all information technology services. · Assists with set up of video-conferencing equipment for meetings and events, demonstrates the operation of same. · Installs, configures, patches, upgrades, and maintains computer operating systems and application software while ensuring compliance with defined requirements and compatibility with the network before release to users; analyzes computer and software needs for future expansions. · Works collaboratively with staff to identify and implement standards for campus-specific technology support such as average response time, end-user satisfaction, and number of problems resolved within a given period; develops best practices and fosters a continuous improvement of support services. · Maintains detailed inventory records of hardware, software and computer-related equipment using asset tracking and management systems; disposes of obsolete assets following established procedures. · Assists with forecasting the established replacement cycle for upgrading desktop, laptop, printer, and related technologies; maintains proper hardware replacement planning information. · Performs minor repairs and replaces parts on technology-related equipment; tracks and ensures compliance of equipment warranties and maintains related documentation for departmental workflow and warranty claims, as necessary. · May function as lead for hardware and software procurement, licensing compliance and special projects that span multiple divisions or are University wide; provides input and recommendations on hardware specifications required to meet the computing needs of end users; obtains bids and quotes for software and other computer-related purchases. · Creates and maintains a variety of documents including configuration information, installation proce- dures, standard user instructions. · Participates in professional development activities and encourages these for the rest of the team. OTHER DUTIES · Attends various meetings and may serve on committees and task forces. · Remains aware of rapidly changing technologies and trends in hardware and software support, troubleshooting and automation technologies. · May install mounts, speakers or other technology that requires use of hand tools, ladders and safety practices when working near electricity and mounting from ceilings. · May provide audio-visual support in classrooms and at events including classroom installations. · Performs related duties as assigned.} QUALIFICATION(S): · An associate degree in computer information systems, computer science, information technology, computer engineering or a closely related field, and at least four years of progressively responsible experience in providing customer support services to computer end users in a local area network (LAN) environment; or an equivalent combination of training and experience. · Experience in an information systems environment similar in size and complexity to that of the University is preferred. · Effective organizational skills to manage concurrent assignments, priorities, and projects in a demanding higher-education environment. · Experience with higher education or classroom technology IT support. · Ability to develop and maintain professional relationships with campus stakeholders, vendors, and co workers. · Maintain a customer-focused attitude dedicated to helping the institution meet its strategic objectives. CORE COMPETENCIES: Knowledge, Skills, and Abilities: Knowledge of: · Extensive knowledge of desktop hardware, software, and peripherals. · University or campus help desk functions, policies, and procedures (Service Now experience preferred) · Advanced problem resolution and technical support services for end users in the operation and use of computers, peripheral equipment, and various network connections. · Best practices, methods and equipment used in troubleshooting and determining the causes of system, computer, application and hardware problems and device errors and failures. · Knowledge of tools used to build and deploy computer system images (KACE experience preferred) · Tools, equipment, and safety practices used in maintenance and repair of computers and peripheral equipment. · General knowledge of voice, video, storage, and data networks. · Security best practices to ensure protection against potential threats such as viruses, malware, and spam. · Effective customer service practices and etiquette · Current trends and developments in computer and network technology. · Documentation procedures and recordkeeping and report preparation techniques. · Methods and practices of developing and providing user training. · Proper English usage including grammar, spelling, and punctuation. · Safety policies and work practices applicable to the work being performed. · Principles and practices of employee work guidance and direction. · Personnel Commission Rules, Administrative Regulations, Human Resources procedures. Skills and Abilities to: · Triage and direct high-volume work-ticket requests. · Troubleshoot, diagnose, and resolve complex and sometimes ambiguous computer software and network connectivity problems and failures. · Utilize diagnostic test procedures and equipment. · Provide prompt and appropriate technical support service to both end users and support team members. · Obtain accurate and complete information from end users, in person and by telephone, to identify needs and problems and develop responses and solutions. · Maintain accurate inventory of computer hardware and software components. · Write instructions in a manner that can be understood by end users with diverse levels of computer literacy. · Prepare clear, concise, and accurate systems documentation and reports of work performed. · Analyze problems, evaluate solutions, and recommend or adopt effective courses of action in accordance with established policies and procedures. · Set priorities and exercise sound judgment within areas of responsibility. · Understand, interpret, explain, and apply policies and procedures. · Effectively engage and support historically minoritized groups by addressing issues of equity and improving culturally responsive service-oriented practices. · Communicate effectively, both orally and in writing. · Understand and follow written and oral instructions. · Operate a computer and use standard business software applications. · Establish and maintain effective working relationships with all those encountered in the course of work. LICENSES, CERTIFICATES AND OTHER REQUIREMENTS A valid California driver's license and the ability to maintain insurability under the University's vehicle insurance program. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk, stand, stoop, kneel, bend, crouch ascend and descend ladders and stairs; must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds with assistance. Specific vision abilities required by this job include close vision and the ability to adjust focus. Mental Demands While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; observe and interpret situations; learn and apply new information or skills; perform highly detailed work; work on multiple, concurrent tasks; work with frequent interruptions; work under intensive deadlines; and interact with University managers, staff, the public and others encountered in the course of work. WORKING ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees work under typical office conditions, and the noise level is usually quiet. Some work requires using ladders and stairs. The employee may be required to travel to locations other than assigned work site and to adjust to work schedule changes and requirements to work overtime. Distinguishing Characteristics Lead IT Technician is distinguished from the IT Support Technician role by the former's responsibility providing and leading work direction and guidance to the IT Support Technicians in addition to performing duties emphasizing advanced user and system/network technical support.
    $113k-160k yearly est. 4d ago
  • Chief Technology Officer

    Harrison Clarke

    Senior information technology manager job in San Mateo, CA

    As the Founding CTO, you will be the technical visionary and leader responsible for defining and executing the company's technology strategy. You will oversee the development of our product, build and lead a high-performing engineering team, and ensure our technology aligns with our business goals. This is a hands-on role requiring both strategic leadership and technical expertise in a fast-paced, early-stage startup environment. We are a seed-stage startup currently in stealth revolutionizing an entire industry with cutting edge technology creating precision sensors and redefining an entire space. As a founding team member, you will play a pivotal role in shaping our technical vision, building our product from the ground up, and driving our startup's success. Key Responsibilities Technical Vision & Strategy: Define and articulate the company's technical vision, architecture, and roadmap in alignment with business objectives. Identify and implement scalable, innovative technologies to drive product development and competitive advantage. Stay ahead of industry trends to ensure our technology remains cutting-edge. Product Development: Lead the end-to-end development of our core product, from ideation to deployment and iteration. Write clean, maintainable, and efficient code while establishing best practices for the engineering team. Oversee system architecture, ensuring scalability, security, and performance. Team Building & Leadership: Recruit, mentor, and lead a world-class engineering team as the company grows. Foster a collaborative and innovative engineering culture. Establish processes for agile development, code reviews, and continuous integration/delivery. Cross-Functional Collaboration: Partner closely with the CEO, product, and business teams to align technical initiatives with customer needs and business goals. Work with external stakeholders, including investors, partners, and vendors, to communicate technical vision and progress. Operational Excellence: Oversee technical operations, including infrastructure, cloud services, and cybersecurity. Ensure robust testing, monitoring, and maintenance of systems to deliver a reliable product. Qualifications Experience: 7+ years of software engineering experience, with at least 3 years in a technical leadership role. Proven track record of building and scaling technology products, ideally in a startup or early-stage environment. Experience as a founder or early employee at a startup is a strong plus. Leadership & Communication: Exceptional leadership skills with a passion for mentoring and building high-performing teams. Ability to communicate complex technical concepts to non-technical stakeholders. Entrepreneurial mindset with a willingness to wear multiple hats in a fast-paced environment. Mindset: Passion for solving hard problems and building innovative solutions from scratch. Comfortable with ambiguity and thriving in a dynamic, resource-constrained startup environment. Strong sense of ownership and accountability for the company's technical success. What We Offer Equity: A significant equity stake as a founding team member, offering the opportunity to share in the company's long-term success. Impact: The chance to shape the technical foundation of a high-growth startup and make a meaningful impact. Autonomy: Freedom to make critical technical decisions and build a world-class engineering organization. Growth: A collaborative, fast-paced environment with opportunities for personal and professional growth.
    $142k-241k yearly est. 4d ago
  • Chief AI Officer (CAIO)

    Christian & Timbers

    Senior information technology manager job in San Mateo, CA

    About the Company A global AI company advancing foundational models, reinforcement learning, and multimodal architectures at enterprise scale. Its research emphasizes large language models, agentic systems, and distributed ML infrastructure, powering solutions across healthcare, finance, and mission-critical sectors. The company's mission is to deliver safe, explainable, high-performance AI into production environments, setting new global benchmarks for adoption and trust. The Opportunity: Chief AI Officer The company is seeking a Chief AI Officer (CAIO) to lead its scientific direction and drive innovation at the forefront of large-scale AI. The CAIO will oversee model research, distributed infrastructure, and applied machine learning deployment, while also shaping global standards for AI safety and governance. This role provides the authority to build a top-tier research organization and establish the path for enterprise adoption of intelligent systems. Key Responsibilities Foundation Model Research: Advance transformer-based architectures, LLM pre-training and fine-tuning, multimodal AI, and agent-driven frameworks. Reinforcement Learning: Scale RLHF and optimization strategies to improve robustness, alignment, and system reliability. Infrastructure Leadership: Architect distributed training pipelines and optimize large-scale compute environments using GPUs, TPUs, and emerging accelerators. AI Safety & Compliance: Develop frameworks for interpretability, adversarial robustness, bias detection, and alignment with global regulation. Scientific Leadership: Publish in leading AI conferences, represent the company in international forums, and establish it as a thought leader in global AI. Candidate Profile PhD in ML, CS, or applied mathematics with a strong publication record in NeurIPS, ICLR, ICML, or equivalent. 12+ years of AI research and leadership experience, with success in scaling foundation models and multimodal systems into production. Deep expertise in transformer architectures, RLHF, distributed optimization, large-scale data pipelines, and interpretability research. Recognized leader in AI with international influence across research, enterprise adoption, and regulatory ecosystems. Proven ability to build and lead high-impact research and engineering teams. Compensation & Benefits Executive compensation package with performance-based incentives tied to scientific and commercial milestones. Significant equity participation reflecting long-term value creation. Comprehensive health, vision, dental, and executive wellness programs. Platform to define the global future of intelligent systems and shape standards for safe, enterprise-scale AI.
    $142k-241k yearly est. 4d ago
  • Chief Technology Officer - Technology Incubator

    Radley James

    Senior information technology manager job in Santa Rosa, CA

    Top technology incubator focused on building and investing in generation-defining companies are looking for a CTO with 7+ years experience to serve as their senior-most technical leader. This role is for a founder-CTO type who has built and scaled products from zero to one and from one to many. We are looking for someone equally comfortable in the boardroom and hands-on keyboard, who will own the technology strategy for the platform, build and lead internal teams, and work directly with founders and operators across the firms portfolio. What will you be doing? Set a unified technology strategy Partner with founders in incubation and early-stage ventures on product, architecture, and early technical hiring. Architect shared systems, data infrastructure, and internal tools used across operating companies. Drive the development of AI agents, automation workflows, and vertical AI tools for real businesses. Build and lead a cross-functional team spanning software engineering, AI/ML, data, and product. What we're looking for: Bachelor or Masters degree from a top 30 university in Computer Science or similar 7+ years of experience as CTO, VP of Engineering, or Founding Engineer at a high- growth start-up or medium-sized technology company Experience in incubators or venture studios Deep expertise in software architecture, distributed systems, and/or data platforms. Meaningful experience with AI/ML and modern LLM ecosystems. Networks in top- tier engineering and AI/ML talent pools. This would predominantly be an onsite role in either San Francisco or New York. Compensation is highly competitive and contingent on experience. Will include competitive equity.
    $142k-242k yearly est. 1d ago
  • Retail Enterprise Systems Data Domain SME

    Hcltech

    Senior information technology manager job in Sonoma, CA

    HCLTech is looking for a highly talented and self- motivated Retail Enterprise Systems Data Domain SME to join it in advancing the technological world through innovation and creativity. Job Title: Retail Enterprise Systems Data Domain SME Job ID: 2791101 Position Type: Fulltime Location: San Fransico, CA Role/Responsibilities Process Analysis & Optimization Assess and map current-state processes across HR and Finance workflows. Assess current processes to identify gaps, inefficiencies, and opportunities for data-driven improvements in HR and Finance operations. Design future-state processes that improve efficiency, reduce costs, and enhance strategic outcomes for both HR and Finance departments. Promote data governance best practices, working with IT teams to ensure data accuracy, integrity, and consistency across all reporting platforms. Client Partnership Work closely with HR and Finance client teams to understand business objectives, pain points, and success criteria within their respective domains. Facilitate workshops, interviews, and design sessions to co-create solutions with stakeholders. Provide consultative guidance to leadership teams on process governance, KPIs, and adoption for omnichannel success. Implementation & Change Enablement Work closely with stakeholders to identify and document KPI and business requirements for new reports, dashboards, and analytical tools relevant to HR and Finance. Collaborate with technology teams to design, develop, and maintain reports and interactive dashboards using Business Intelligence that track HR and Finance KPIs and present complex data findings in a clear, compelling manner. Develop training materials and deliver sessions to end-users, ensuring they are proficient in using new reports and dashboards for effective decision-making. Perform analyses to interpret data, identify performance trends, and uncover root causes of issues, translating findings into concrete, actionable business recommendations for optimizing HR and Finance functions. Quality & Continuous Improvement Establish metrics and monitoring frameworks to measure process performance over time. Conduct periodic audits to ensure ongoing alignment with business and customer needs. Share best practices and create reusable frameworks for process evaluation and improvement. Qualifications & Experience 7+ years of experience in process consulting, business analysis, or operations improvement. Strong background in process modeling, workflow design, and business process management (BPM). Experience in the retail industry with a strong understanding of HR and Finance operations and dynamics within that context. Excellent facilitation skills for workshops, stakeholder interviews, and collaborative sessions. Strong analytical and problem-solving skills, with the ability to interpret data and provide strategic recommendations. Strong communication skills, with the ability to translate complex operational issues into actionable insights. Experience working directly with client teams in a consultative or advisory capacity. Preferred Qualifications Familiarity with and practical experience using data visualization and BI tools such as Tableau or Power BI. Experience with process improvement methodologies (e.g., Lean, Six Sigma). Experience in HR and Finance optimization using analytical models (e.g., workforce analytics, financial forecasting models). Experience with consulting in enterprise or multi-stakeholder environments. Basic knowledge of SQL for data extraction and querying. Familiarity with HRIS and Financial Management Systems (e.g., Workday, Oracle), common in the retail industry. Retail Domain Techno Functional Experience, Communication Skills, Requirement Gathering. Strong skillset in design, solution and supporting data democratization tools like Power BI, and SQL. . Experience in Retail Enterprise Systems such as HR, Financials, Real Estate, Training, etc. Pay and Benefits Pay Range Minimum: $ 79,000 per year Pay Range Maximum: $161,700 per year HCLTech is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to ****************** for investigation. Compensation and Benefits A candidate's pay within the range will depend on their work location, skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year. How You'll Grow At HCLTech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best
    $79k-161.7k yearly 2d ago
  • Technical Program Manager, Supplier Quality

    Source One Technical Solutions 4.3company rating

    Senior information technology manager job in Hayward, CA

    Source One is a consulting services company and we're currently looking for the following individual to work as a consultant to our direct client, an on-demand, autonomous ride-hailing company in Hayward, CA. Title: Technical Program Manager, Supplier Quality (contract) Pay Rate: $104.50/hr (W-2) Work Schedule: Hybrid; Monday to Friday from 8am-5pm Job Description: Our client, an on-demand, autonomous ride-hailing company, is seeking a Technical Program Manager within the Supplier Quality Team to drive supplier quality metrics, support Advanced Product Quality Planning (APQP) and Production Part Approval Process (PPAP) readiness . You will own strategic quality projects essential to scaling our suppliers and help with development and continuous improvement of key business applications such as Supplier Deviations, APQP & PPAP. Additionally, you will help support supplier approval to build & ship milestones. In this role , you will work cross-functionally with Supplier Quality, Corporate Quality, Engineering, Sourcing, Logistics, Manufacturing, & Business Applications. You will develop project schedules, identify milestones, flag risks, and clearly communicate ongoing progress to relevant stakeholders. You will ensure all groups understand their priorities and are coordinated, on track, and on budget. Candidates should have proven technical skills in data and analysis that they can leverage to balance competing priorities and drive execution. Successful candidates can demonstrate intrinsic ownership of their projects while empowering their team in a dynamic environment. The ideal candidate is highly organized, data-driven, and experienced in managing complex technical programs. You take ownership of your work, communicate clearly, and help teams execute effectively in a fast-paced environment. Responsibilities: - Translate the top-down corporate strategy and milestones into detailed product road maps, timelines, dashboards, and deliverables - Provide clear, well-structured, and concise communications tailored to the appropriate audience - Effectively communicate project status, risks, and mitigation plans to stakeholders at all levels, from individual contributors to executive leadership - Ensure project team understands what they need to deliver at all times, and define and manage processes and regular meetings - Develop standard reports that concisely and effectively communicate program status, issues, risks, and accomplishments to key stakeholders - Ensure problems are transparent and risks are identified and proactively mitigated - Drive the development, implementation, and continuous improvement of business applications Deviations, APQP and PPAP - Develop, track, and report on key quality metrics to identify systemic issues, measure supplier performance, and drive data-informed improvements Required: - B.S. degree or higher in an Engineering or Science discipline; Master's degree a plus - 8-10 years of experience in program management or similar role - Working-level knowledge of quality systems & methods, supply chain management, and manufacturing - Proven track record in managing complex cross-functional projects - Excellent communication, organizational and data analytic skills
    $104.5 hourly 1d ago
  • Technical Program Manager

    Confidential Jobs 4.2company rating

    Senior information technology manager job in Emeryville, CA

    Role - Technical Program Manager (Retail & eCommerce) note: Must have a Retail or e-commerce background. Requirements 10+ years of technology program/project management experience managing large transformational programs, and projects in a large-scale matrix organization; responsible for schedule, budget, and scope; oversight of multiple project managers and vendors 8+ years of program/project management experience working with Agile (SCRUM) methodologies and continuous integrations and delivery; with solid experience using agile delivery tools Proven experience as a Project, Program or Application Delivery Manager leading enhancements, migrations, or integrations with Informatica delivery teams and platforms. PM should have the ability to understand one or more of the following application development tools and techniques: Excellent communication skills with the ability to influence and lead others across all levels of the organization Lead sophisticated and large scale cross-team, cross-functional initiatives. Collaborate with engineering managers and engineers to estimate work efforts, define achievements and handle resources. Track progress, resolve dependencies, evaluate and mitigate risks and communicate status to upper management and other stake holders. Engage and energize the project teams to achieve ambitious goals. Proactively remove obstacles to drive momentum and progress. Identify communication gaps, handle issue partner concerns and provide support to teams balancing challenging priorities. Understand technical implementation at the architecture level. Ask questions that clarify priorities and push the team to be highly effective. Develop broad domain and technical knowledge. Help with the cross-functional planning and business planning process, leading conversations with key partners to develop concepts for critical initiatives, and developing those into detailed program/project plans (including roadmaps, resource planning, and hiring goals). Identify and implement continuous improvements to the engineering organization and the program management process. Share program/project process frameworks, tools, and standard methodologies that can be embraced throughout the organization. Improve product development and delivery. Job responsibilities Bachelor's degree in Computer Science, Engineering, or Mathematics, related quantitative subject area, or equivalent practical experience Minimum of 6+ years of proven experience as a Program Manager (Tech) or Technical Program Manager or Engineering Manager in a software, SaaS, or systems development environment Excellent written and verbal communication skills and exceptional emotional intelligence Ability to influence and empower people across a broad variety of job functions through your relationships Strong organizational skills to lead multiple, challenging priorities simultaneously, without losing sight of the highest priority items Strong technical, analytical and quantitative skills with the ability to use data and metrics to back up assumptions, recommendations and drive decisions Strong technical experience in large distributed systems, ability to conceptualize and lead delivery in a microservice environment Solid technical proficiency and an ability to comprehend technical designs, challenges, and risks. Engineers enjoy working closely with you Familiarity with engineering metrics like code coverage, service reliability, service efficiency, capacity management, etc. "Centraprise is an equal opportunity employer. Applicants must be authorized to work in the U.S. U.S. citizens and Green Card holders are strongly encouraged to apply."
    $116k-178k yearly est. 2d ago
  • Exterior Trim Technical Program Manager

    Wise Equation Solutions Inc.

    Senior information technology manager job in Newark, CA

    Client is seeking an experienced Exterior Trim Technical Program Manager to lead the design, development, and launch readiness of exterior trim systems for next-generation electric vehicles. This role requires strong technical understanding of mechanical/exterior trim engineering, exceptional program management skills, and the ability to drive cross-functional teams to meet aggressive development and production timelines. Occasional travel to the Arizona manufacturing plant is required to support build and launch activities. Key Responsibilities Exterior Trim Development & Engineering Support Lead and support the design and development of exterior trim components, including fascia, moldings, appliqués, badges, seals, lighting trims, and related systems. Provide hands-on technical guidance to resolve engineering challenges and ensure high-quality integration of mechanical systems. Work cross-functionally with design, body engineering, manufacturing, testing, and supplier teams. Program & Project Management Build and maintain detailed Gantt charts to track multiple exterior trim development projects. Monitor progress, drive accountability, and ensure all milestones are met on schedule. Manage and oversee BOM updates, design freezes, and release timing. Support process improvement initiatives to enhance project tracking, communication, and milestone execution. Validation, Testing & Supplier Coordination Interface with test departments and exterior trim suppliers to ensure validation plans stay on timeline for vehicle production. Monitor test status, coordinate part deliveries, track open issues, and follow up on corrective actions. Ensure all parts meet engineering requirements and production quality standards. Tools & Documentation Use JIRA to track engineering tasks, sprints, development progress, and issue resolution. Publish key program documentation and updates in Confluence for cross-team visibility and knowledge sharing. Prepare and deliver regular progress reports to management and executive leadership. Cross-Functional Leadership Proactively collaborate with other engineering teams, program managers, suppliers, and manufacturing partners. Identify launch risks early and drive mitigation plans to ensure smooth production start. Support vehicle build activities at the Arizona manufacturing facility as needed. Executive-Level Communication Present program status, critical issues, risks, and mitigation plans to the executive team as required. Summarize complex engineering and program details into clear, concise executive updates. Required Experience & Qualifications Proven experience in exterior trim design and development within automotive or similar industries. Strong understanding of mechanical systems, vehicle packaging, and trim component engineering. Demonstrated experience creating and managing Gantt charts, schedules, and engineering timelines. Proficiency with JIRA and Confluence for task management and documentation. Strong cross-functional coordination and communication skills. Ability to balance technical decision-making with program management rigor. Willingness to travel occasionally to the Arizona plant for build support. Preferred Qualifications Experience working in EV or advanced automotive manufacturing environments. Experience managing suppliers for exterior trim components. Familiarity with vehicle launch processes, prototype builds, and PPAP-like workflows. Strong technical background in mechanical engineering or automotive engineering.
    $108k-165k yearly est. 2d ago
  • Technical Program Manager

    Thundersoft

    Senior information technology manager job in Newark, CA

    We are seeking a Staff Technical Program Manager, Operations/Manufacturing, to lead cross-functional operations programs supporting the industrialization and launch of vehicle programs. This role ensures synchronized planning and readiness across all manufacturing areas and enabling functions to deliver successful vehicle introductions that meet timing, cost, and quality targets. You Will: Serve as the primary Operations/Manufacturing representative to Program Management, Engineering, Supply Chain, and other centralized functions, ensuring alignment between product maturity and factory readiness. Provide program oversight for the Integrated Master Schedule (IMS) and collaborate with project controls to manage program timelines. Lead cross-functional readiness across all manufacturing areas (Stamping, Body in White, Paint, General Assembly, Powertrain) and enabling teams (Manufacturing Engineering, Logistics, Launch, IT/MES, EHS, Quality, Material Planning). Drive execution of manufacturing-led pre-production build phases, ensuring equipment, workforce, materials, and logistics are fully prepared. Chair operational governance and readiness forums; support stage-gate criteria, program milestone reviews, and escalation protocols. Collaborate with global operations, engineering, supply chain, and leadership teams to resolve constraints and maintain program momentum. You Bring: Bachelor's degree in Engineering, Project Management, STEM, or related discipline. Minimum 8 years of experience in the automotive manufacturing industry, with strong knowledge of vehicle program execution. Minimum 8 years of experience with China-based manufacturing operations and vendor/supplier management. Minimum 8 years of experience delivering executive-level summaries and presentations, with the ability to communicate risks, mitigation plans, and status updates to VP and executive leadership. Experience supporting vehicle launches and managing complex, cross-functional manufacturing programs. Strong understanding of vertically integrated manufacturing processes and how they intersect with product development. Proficiency in program governance, risk management, and integrated scheduling tools (e.g., MS Project, Primavera P6). Familiarity with lean manufacturing principles and continuous improvement methodologies. Excellent cross-functional collaboration, stakeholder management, and communication skills. Bilingual proficiency in English and Mandarin, essential for communication with global engineering, manufacturing, and supply chain partners. Ability to travel domestically and internationally as required. Preferred Qualifications: PMP or PgMP certification. Experience with EV manufacturing and global operations. Familiarity with APQP/PPAP, S&OP processes, and digital manufacturing systems (MES, ERP). Assignment Travel Requirements: First half: Based between Newark and Phoenix. Second half: International travel to China required. Pay : 80-89/hour
    $108k-165k yearly est. 23h ago
  • Senior Service Delivery Manager

    Zensar Technologies 4.3company rating

    Senior information technology manager job in Redwood City, CA

    Zensar technologies, US is looking for high caliber Infrastructure Architect cum Service delivery manager for our client based out in Redwood City CA. This job requires Technical expertise to lead High complex Infrastructure cloud Project and also to manage the stakeholder Location of work- Redwood City CA Onsite role Open for both Fulltime and Contract Experience: Extensive experience (typically 15+ years) in IT, including significant experience in both enterprise architecture and IT service management leadership roles Overall accountability for end-to-end service delivery, client relationship management, and governance. Client satisfaction. Lead client governance meetings (weekly, monthly, quarterly) and represent all delivery towers. Manage stakeholder communication, escalation management, and issue resolution. Work with offshore, nearshore, and onshore teams to ensure unified delivery. Transformation initiatives. Drive strategic initiatives (automation, Roadmap). Technical expertise Must have skills Enterprise architect with capability across Infra, Cloud and Networks. Core understanding of Security concepts. Ability to decode enterprise architecture for apps. (with appropriate conversations) Communication and people management skills. Extensive experience in manage Complex Cloud Infrastructure project Proficiency in enterprise architecture frameworks and modeling tools Good to have: Background in Security with Okta, PIM/ PAM and Enterprise security. Strong experience in Enterprise apps architecture creation, modelling and deployment. Certifications (Preferred): Relevant certifications such as TOGAF (The Open Group Architecture Framework), ITIL (Information Technology Infrastructure Library), PMP, or cloud platform certifications (AWS Certified Solutions Architect, Azure Expert).
    $82k-115k yearly est. 2d ago
  • Sr. IT Support Engineer

    CTP 4.1company rating

    Senior information technology manager job in Menlo Park, CA

    Job Title: Senior IT Support Engineer Client: Global Finance Company Compensation: $120-130K/year plus bonus The Senior IT Support Engineer is an onsite, in-person based in Menlo Park, CA. You will be the primary point of contact for IT support, delivering white glove service to colleagues and executives across our corporate office and secondary locations. Your responsibilities include setting up, managing, and troubleshooting computers and technology equipment, ensuring that email, shared files, and communication platforms are always functional and reliable. This position involves hands-on support, inventory management, and oversight of device lifecycles. You will collaborate with local IT leadership, remote IT engineers and managed service provider partners to resolve issues and implement technical solutions. The role is ideal for someone who enjoys solving problems, improving processes, and providing exceptional service in a fast-paced, professional environment. General Responsibilities: Be the primary in-person contact for IT support requests and helpdesk communications, delivering prompt and effective solutions. Collaborate with team members to resolve end user issues, escalating complex technical challenges to system engineering when needed. Troubleshoot and resolve alerts from users, IT staff, or automated monitoring systems, supporting workstations, laptops, tablets, smartphones, copiers, and printers. Prioritize and manage helpdesk requests, ensuring timely escalation to system administrators as appropriate. Create and maintain documentation for common solutions and recurring issues and deliver user training on IT topics and company policies. Keep all end user devices up to date with the latest operating systems, authorized software, and hardware drivers. Install and configure hardware and software following established standard operating procedures. Research and recommend improvements to hardware and software management processes. Partner with IT leadership to define support strategies, evaluate new tools, and enhance service delivery. Coordinate with third-party vendors for hardware delivery and maintain accurate vendor contact information. Manage and execute employee IT onboarding and offboarding processes, updating procedures as needed. Set up, configure, and troubleshoot mobile devices, copiers, and printers for end users. Oversee equipment inventory, update device documentation, and manage user licenses and permissions according to guidelines. Assist users with video conference setup for meetings. Ensure adherence to service level agreements (SLAs) and quality standards for all support activities. Participate in special projects that drive IT innovation and operational excellence. What We're Looking For: Strong sense of ownership, with a commitment to managing and improving IT processes. Solid understanding of technical writing and ITSM best practices, supporting clear documentation and effective workflows. Proficiency with Microsoft Office tools, including Word, Excel, Outlook, Visio, PowerPoint, and Teams. Quick thinking and resourcefulness when troubleshooting complex issues, even under pressure or shifting priorities. Ability to work independently and as part of a collaborative team, building positive relationships with colleagues and vendors. Results-driven mindset, always striving to achieve goals and deliver high-quality outcomes. Detail-oriented approach to systematic troubleshooting and problem solving. Excellent communication skills, whether presenting, writing, or interacting face-to-face. Customer-focused attitude, with a deep understanding of service principles and a drive to deliver outstanding support. Flexibility and adaptability in a fast-paced environment, ready to pivot as priorities change. Self-starter mentality, eager to learn new concepts and apply solutions with minimal oversight. Technical Skills & Experience: 6+ years of hands-on end user IT support in professional office environments, with proven ownership of complex troubleshooting across Windows, mac OS, and mobile devices. Demonstrated white glove, in person support for executives and teams, including clear communication, timely follow-through, and strong customer service outcomes. Deep experience with Microsoft 365 tenant and user administration, Intune endpoint management, device compliance, Autopilot, and Entra ID access controls. Strong background in Windows 11 installation, configuration, and troubleshooting, plus video conference readiness and support for Zoom and modern collaboration platforms. Expertise in configuring, troubleshooting, and upgrading laptops, smartphones, tablets, copiers, and printers. Proficiency with Microsoft Office applications, including Word, Excel, Outlook, Visio, PowerPoint, and Teams. Familiarity with helpdesk ticketing systems, especially Fresh Service, and enterprise password management solutions. Track record managing inventory and device lifecycle, onboarding and offboarding workflows, ticket prioritization, and documentation of recurring issues and solutions. Skilled in remote support using tools like ConnectWise Control and Remote Desktop. Comfortable reviewing and interpreting Windows event logs. Familiarity with ITSM practices and service level adherence, with the ability to optimize support processes and knowledge bases. Preferred certifications: Microsoft 365 Fundamentals, Microsoft Endpoint Administrator, ITIL Foundation, CompTIA A+, CompTIA Project+ and Network+. Background checks are required for this role and will be conducted with candidate consent in accordance with applicable laws and company compliance standards. Degree in Information Technology or related field is preferred, or equivalent experience. Benefits: Employer reimbursed IT certification testing costs for job-related new certifications and renewals Caltrain pass for easy commuting Lunch provided onsite in the corporate office Optional work from home on Friday Free access to the gym in the building Free onsite parking Paid holidays off, vacation time off and sick leave Comprehensive health, dental, and vision insurance 401k Retirement plan with matching options
    $120k-130k yearly 4d ago
  • Engagement Manager - Biotech

    USA Tech Recruit 4.4company rating

    Senior information technology manager job in Santa Rosa, CA

    We're supporting a fast-growing company developing advanced AI-driven laboratory automation systems who are looking for an Engagement Manager to bridge deep scientific expertise with strategic, executive-level engagement. This organisation is building intelligent robotics platforms that dramatically increase experimental throughput for life-science R&D teams, and they're looking for someone who thrives in high-ownership environments and wants to contribute to an ambitious mission in biotech and automation. This would be a full time, onsite position in SF with relocation packages available. Travel is required, up to 25% - 50% to major biopharma hubs such as Boston, San Diego, Seattle, and around SF. Key Responsibilities: Own the full customer lifecycle from pre-sales engagement through deployment and post-deployment expansion, serving as the primary liaison to senior scientific and pharmaceutical stakeholders. Embed with customer teams to map workflow bottlenecks, define requirements, and develop deployment plans with clear technical deliverables and success metrics. Manage multiple customer programs simultaneously, coordinating across internal engineering, product, and operations teams to ensure timely, high-quality delivery. Develop and measure customer success KPIs, using insights to shape scalable playbooks and influence product direction. Navigate comfortably between high-level strategic discussions with VP/C-suite leadership and hands-on workflow details with lab scientists, articulating technical concepts in terms of business value. Key Qualifications: Strong technical foundation in biological or life sciences, including 2+ years of wet-lab research experience and an understanding of end-to-end pharma R&D workflows. 3+ years of customer-facing experience in management consulting (MBB/LEK preferred), biotech/pharma business development, or technical deployment roles requiring executive-level communication. Demonstrated success leading complex customer engagements with rapid decision cycles, multi-layer stakeholder management, and cross-functional coordination. Excellent communication skills with the ability to interface credibly with both scientific and business audiences. Startup mindset with strong ownership, comfort operating in ambiguity, and willingness to work onsite 5 days per week in San Francisco with 25-50% travel to major biopharma hubs. Bonus: experience in early-stage startups; exposure to robotics, hardware, or software engineering teams. By applying to this role you understand that we may collect your personal data and store and process it on our systems. For more information please see our Privacy Notice ***********************************************************************************************
    $123k-163k yearly est. 3d ago
  • Slurm Administration & Systems Architecture

    Midjourney

    Senior information technology manager job in Santa Rosa, CA

    We are seeking a highly skilled HPC/AI/ML Cluster Engineer to support the design, deployment, and ongoing operations of large-scale HPC environments powered by Slurm. This role centers on cluster engineering, administration, and performance optimization, with emphasis on GPU-accelerated computing, advanced networking, and workload scheduling. In this role, you will work closely with our researchers, vendors, and partners to manage Slurm clusters that are used for AI/ML workloads. Responsibilities Cluster Engineering & Deployment Participate in the design and bring-up of bare metal HPC/AI/ML environments Architect compute node definitions (NUMA, GRES GPU topologies, CPU pinning) and Slurm partitioning strategies for diverse workloads. Integrate heterogeneous hardware platforms into cohesive scheduling environments. Develop provisioning and imaging workflows (Ansible, MAAS, cloud-init, CI/CD pipelines) for reproducible cluster build-out. Coordinate communications between vendors, researchers, and other partners during cluster bring-up and operation. Slurm Management Configure and operate the Slurm Workload Manager. Build custom Slurm plugins and scripts (epilog/prolog, pam_slurm_adopt) to extend functionality and integrate with authentication, and monitoring. Manage federated Slurm setups across multi-site or hybrid cloud environments. System Administration & Monitoring Administer Linux HPC environments, including network configuration, storage integration, and kernel tuning for HPC workloads. Deploy and maintain observability stacks for system health, GPU metrics, and job monitoring. Automate failure detection, node health checks, and job cleanup to ensure high uptime and reliability. Manage security and access control (LDAP/SSSD, VPN, PAM, SSH session auditing). User & Stakeholder Support Assist cluster users with developing workflows that make efficient use of compute resources. Containerize HPC applications with Docker/Podman/Enroot-Pyxis and integrate GPU-aware runtimes into Slurm jobs. Automate cost accounting and cluster usage reporting. Qualifications 7+ years experience in HPC cluster administration and engineering, with deep knowledge of Slurm. Familiarity with common AI/ML software package dependencies and workflows Expert in Slurm configuration, partition design, QoS/preemption policies, and GRES GPU scheduling. Strong background in Linux system administration, networking, and performance tuning for HPC environments. Hands-on experience with parallel file system, advanced networking (InfiniBand, RoCE, 100/200 GbE), and monitoring stacks. Proficient with automation tools (Ansible, Terraform, CI/CD pipelines) and version control. Demonstrated ability to operate GPU-accelerated clusters at scale.
    $136k-213k yearly est. 2d ago
  • Technical Program Manager, Autonomy & Product SW

    Source One Technical Solutions 4.3company rating

    Senior information technology manager job in Foster City, CA

    Source One is a consulting services company and we're currently looking for the following individual to work as a consultant to our direct client, an on-demand, autonomous ride-hailing company in Foster City, CA. Title: Technical Program Manager, Autonomy & Product SW (contract) Pay Rate: $104.50/hr (W-2) Job description: Drive high-level cross-functional program execution and orchestrate the internal delivery of key autonomy and cloud software technologies. In this role, you'll support programs that develop, validate, and improve the company's autonomous driving system. You'll be deeply embedded in the software development lifecycle, ensuring that plans become actionable work and that teams deliver against technical and product milestones across vehicle platforms. You'll also establish the processes, frameworks, and tracking systems needed to guide reliable program execution across autonomy, robotics, and cloud-based software teams. The ideal candidate is highly organized, technically fluent, and experienced in leading complex, cross-functional engineering programs. You excel at building structure, driving execution, and fostering alignment across fast-moving teams. A strong engineering background and relevant industry domain knowledge enable you to communicate effectively with technical stakeholders and support high-quality delivery. As a Technical Program Manager, you'll: - Orchestrate the delivery of the technology internally to autonomous driving and cloud software technology delivery - Drive execution of the software roadmap and align teams on priorities, timelines, and deliverables - Build and maintain dashboards, metrics, and tracking frameworks to monitor progress, risks, and overall program health across long-running efforts - Run status meetings and deliver concise stakeholder updates while managing Jira workflows, issue tracking, and bug resolution - Establish scalable delivery processes, standards, and best practices that improve execution and support the internal delivery of autonomy and cloud software technologies - Facilitate cross-functional decisions, resolve dependencies, and unblock teams to keep programs moving - Partner with department managers to translate strategy into actionable plans, backed by strong technical understanding of platforms, SDLC, and test operations - Build and maintain dashboards, metrics, and reporting frameworks to track program progress, team performance, and program health for key stakeholders - Maintain a strong technical understanding of our vehicle platforms, software development lifecycle, and test operations to effectively manage program execution. Qualifications: - Expert proficiency in using JIRA to manage complex software development backlogs and processes is a must - BS or MS degree in an engineering discipline or equivalent experience - 8+ years of experience in engineering or program management with a focus on executing product development roadmaps - A background in autonomous vehicles, robotics, or other complex, safety-critical systems is a very big advantage - Aerospace, automotive (non-AV), med-tech, cloud software services with large deployments is acceptable - Proven ability to execute complex cross-functional technical programs from start to finish - Strong problem-solving and analytical skills with a focus on continuous process improvement - Excellent written, presentation, and verbal communication skills - Ability to perform in a fast-paced, high-stress environment and lead teams through ambiguity - PMP or equivalent a plus - Experience developing and scaling engineering or operational processes from scratch a plus
    $104.5 hourly 2d ago

Learn more about senior information technology manager jobs

How much does a senior information technology manager earn in Novato, CA?

The average senior information technology manager in Novato, CA earns between $118,000 and $224,000 annually. This compares to the national average senior information technology manager range of $98,000 to $179,000.

Average senior information technology manager salary in Novato, CA

$163,000
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