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  • Service Desk

    Kavaliro 4.2company rating

    Service associate job in Sanford, FL

    Position is responsible for providing support for workstations with Windows operating systems, MACs, desktop peripherals, mobile device management, asset tracking, and troubleshooting problems with applications software. Assist users in the efficient use of applications and provide escalations on technical support issues. Focuses on providing excellent customer service, building strong relationships, safety, and best work practices with the goal of delivering exceptional results. Essential Functions: Troubleshoots hardware and software, installations, and support to both internal and external customers. Planning work routines, meeting performance metrics, quality control, training, documenting, and effective communication are key elements of the position. Perform remote and/or on-site troubleshooting through diagnostic techniques and pertinent questions. Documenting issues and resolutions properly for record keeping and posterity. Image, configure, install, repair computer endpoints, while consistently following up with users to ensure proper function. Install computer and endpoint Windows updates, software updates, firmware. Responsible for Imaging systems and deploying software through SCCM. Effectively prioritize and manage multiple incidents and requests as assigned. Working to answer, evaluate, and prioritize incoming telephone, work orders, e-mail, and in-person requests for assistances from users experiencing problems with hardware, software, networking, and other computer-related technologies. Contribute to developing training materials, procedures or conducting training to users in the proper use of hardware or software. Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary. Perform desktop and endpoint data backups and disaster recovery operations. Monitor ticket workflows in accordance with SLAs. Support, manage, optimize, and maintain the configuration and installation of all desktops, laptops, and mobile devices to include, but not limited to, patching, configuring, upgrading hardware or software. Provide technical support to staff utilizing Mac OS, Windows, and Office based workstations. Provide technical support after normal business hours on an on-call rotation or whenever necessary. Maintain accurate inventory, asset information and various other asset records in accordance with department policy and procedures. Lead, facilitate and/or participate in IT related projects as directed. Knowledge and competency of the following technologies: Windows Operating Systems Apple iOS Microsoft System Center Configuration Manager Microsoft Active Directory and Group Policy Hardware imaging and configuration Hardware/Software security and encryption Minimum Qualifications Associate degree in computer technology and a minimum of two (2+) years progressively responsible experience in the computer support field. A comparable amount of education, training, or experience may be substituted for the minimum qualifications. Microsoft and CompTIA certifications preferred. Kavaliro provides Equal Employment Opportunities to all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Kavaliro is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Kavaliro will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please respond to this posting to connect with a company representative.
    $25k-35k yearly est. 2d ago
  • Client Care Advocate - Elder Law & Aging Transitions (Rn/Social Work)

    Coastal Legacy Law

    Service associate job in New Smyrna Beach, FL

    Client Care Advocate, known in our firm as an Elder Law Care Coordinator We're building something meaningful at Coastal Legacy Law, and we need a compassionate, organized, community-minded person with a social work (ideally working with the elderly) or nursing background to help shape it with us. Our Elder Law Program is growing fast, and we're looking for someone who can help build the bridge as we cross it. This is a non-clinical, advocacy-based position within a compassionate elder law firm. You'll use your clinical/social work insight to help families navigate care options, not provide direct medical treatment. This role is part social work, part advocacy, part program development, and 100% people-centered. If you've ever helped a family navigate the maze of long-term care, Medicaid, or aging-related transitions, you know how complicated and emotional it can get. That's where you come in. What It's Like to Work Here At Coastal Legacy Law, we're a boutique but mighty estate planning and elder law firm serving Volusia County and beyond. We're a tight-knit team that believes in compassion, clarity, and accountability - to each other and to the families we serve. We're different from so many other firms. We don't just handle cases; we genuinely care about clients, and we walk with people through major life transitions. Important Notes Hybrid role based in Volusia County Travel is required throughout the county Full-time, salaried position Predictable Schedule No hospital chaos Why You'll Love Working Here You'll become the bridge between families, care providers, and legal advocates, shaping how our community ages with dignity. Supportive, Collaborative Culture: We work with each other, not for each other. No egos, no silos, just teamwork. Work-Life Integration: Hybrid flexibility, no regular weekends, flexible PTO, and occasional community events. Benefits: 401(k) with match after 1 year, monthly health care stipend (currently, we do not offer health benefits, but we have plans on bringing this in 2026), and continuing education support. Meaningful Work: Protect families, preserve legacies, and make a real impact in our community. Career Growth: Potential for growth into a leadership role as we continue to grow. Sound Like You? If you're the kind of person who can see both the big picture and the tiny details, someone who loves people, paperwork, and purpose, we'd love to meet you. How to Apply Complete the application and assessments. Follow all instructions in the email that follows your application, including the instructions on uploading a video/audio submission. Applications will not be reviewed without a video/audio submission. Please ensure clear video and/or audio. Compensation: $65,000 - $75,000 Responsibilities: What You'll Actually Be Doing Client Care Coordination & Advocacy Provide support, education, and resources to clients and helpers during the aging process. Be the steady guide for clients and families through the Elder Law process from becoming a client to the time of their passing. Support end-of-life transitioning and strategy, including hospice and palliative care and hospice engagement. Coordinate with healthcare providers, case managers, and care facilities to ensure seamless transitions and continuity of care. Resource Navigation, Placement & Strategy Assist in identifying care needs and securing appropriate services (e.g., home health, assisted living, skilled nursing). Facilitate placement in appropriate residential settings when necessary. Maintain up-to-date knowledge of Medicare, Medicaid, Hospice, and local community senior resources. Connect clients to public benefits and community-based services aligned with their needs and goals. Educate clients and families on available options and potential costs, and best strategies for qualification and navigation through the process. (Note: there is a sales-skill aspect to this) Program Growth & Community Outreach Help shape and grow our Elder Law Program - improving how we educate, support, and advocate for seniors and their families. Partner with our marketing team to connect with the community by attending local events, meeting referral partners, and sharing our services (note: there is a sales component to this). Administrative & Operational Management Keep meticulous notes and stay on top of details (because in Elder Law, the little things matter a lot). Listen, document, follow up, and keep everyone (attorneys, families, facilities) on the same page. Identify gaps or process improvements and bring solutions. Qualifications: Education & Licensure Background in social work, nursing, case management, or senior care coordination. Preferred Degrees: Bachelor's or Master's degree in Social Work (BSW/MSW), Gerontology, Nursing (RN/LPN), or Human Services. Certifications (BONUS): CSA (Certified Senior Advisor) or CCM (Certified Case Manager). Professional Experience Clinical/Case Management: 3-5 years of experience in senior care, discharge planning, hospice, or long-term care administration. Sales or Community Outreach: 2+ years of experience in a role with a business development component. Healthcare Navigation: Proven history of successfully navigating the Medicare/Medicaid maze and coordinating with insurance providers. Specialized Knowledge Public Benefits Proficiency: Deep understanding of eligibility requirements for Medicare, Medicaid, and Veterans (VA) Aid & Attendance benefits. Medical Literacy: Ability to read medical charts and understand diagnoses (e.g., dementia progression stages) to advocate effectively for the client's legal and care needs. Local Ecosystem Knowledge (BONUS): An existing list of local contacts, knowing exactly which local skilled nursing facilities have the best rehab wings, which home care agencies have personnel shortages, and who the reliable case managers are at local hospitals. Key Competencies "Clinical Sales" Ability: The ability to guide a family toward a solution (sales) without them feeling sold to. This involves high emotional intelligence and the ability to frame a "legal retainer" or "placement" as the solution to their crisis. Crisis Management: Capability to remain calm and strategic when a client is in panic mode (e.g., sudden hospital discharge on a Friday afternoon). Meticulous Documentation: A natural tendency toward detailed record-keeping. In a law firm, "if it isn't written down, it didn't happen." Public Speaking: Comfort presenting educational workshops to seniors, key referral partners, or networking groups. About Company At Coastal Legacy Law, we're a close-knit team dedicated to making a meaningful impact. If you're looking to grow your career and work alongside supportive, down-to-earth colleagues. We are a team where no one is above anyone else, period. We genuinely care about our team members and foster a spirit of camaraderie. We are a firm where you with with us, not for us. What Makes Us Different: A Truly Supportive Team: Every role matters here. We value everyone's contributions and foster a collaborative, respectful environment. We genuinely care about our team members, supporting each other and ensuring a healthy, balanced work environment. Work That Matters: We help families protect their legacies and navigate life's biggest transitions. It's rewarding work, and you'll see the difference you're making every day. If you're looking for a place where your contributions are valued and your work makes a difference, Coastal Legacy Law is the place to build your career. We'd love to hear from you! #WHLAW2 Compensation details: 65000-75000 Yearly Salary PI7756a57dba0a-37***********8
    $65k-75k yearly 12d ago
  • Customer Service Advocate- Paid training - On-Site

    Foundever

    Service associate job in Deltona, FL

    Bilingual Spanish/ English Customer Service Representative Te gusta ayudar a los demás? Eres fluido en inglés y español? Join our dynamic team at Foundever in DeLand, FL, where every interaction is an opportunity to make a difference! We are seeking passionate individuals to join us on-site at our office located at 1398 S Woodland Blvd, DeLand, FL 32720. Please note that candidates must reside within commuting distance to our office. About Foundever Foundever is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we're the team behind the best experiences for +800 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. Job Overview As a Bilingual Spanish/ English Customer Service Representative at Foundever, you will play a vital role in supporting one of the largest insurance and banking providers in the U.S. You will assist customers with their entry-level banking and financial needs while contributing to a team-centric environment. We believe in investing in our people, which is reflected in our robust paid training program and numerous growth opportunities. Notably, 84% of our managers have been promoted from within. Why You Should Join Us Competitive Pay: Starting at $19/hour, with paid training at $15/hour. Work Schedule: Minimum 40 hours per week, with weekend availability as needed. Comprehensive Benefits: 401(k), medical, dental, vision, wellness programs, paid time off, and employee discounts. Growth Opportunities: Clear pathways for career advancement within the company. What We're Looking For Bilingual Proficiency: Must speak fluent English and Spanish Location: Must reside in DeLand, FL, or within commuting distance Age Requirement: Must be at least 18 years old Education: High school diploma or GED equivalent is required Experience: Preferred 6 months to 1 year of relevant work experience Availability: Must have flexible availability during operating hours Customer Service Skills: A professional attitude and strong aptitude for customer service are essential Key Skills Tech-Savvy: Proficient in navigating system tools to search for information and answers Customer Service Excellence: Demonstrated ability to deliver exceptional service consistently Reliability: Dependable and responsible, with a strong commitment to your role Critical Thinking: Capable of assessing situations and developing empathetic solutions Service Orientation: A personal drive to serve others with compassion and professionalism Organizational Skills: Strong organizational abilities to manage tasks effectively Self-Motivated Learner: Ability to independently learn and successfully pass the paid training provided by Foundever. Military Partners We proudly support military families through partnerships with Military One Source and other veteran organizations. We value the unique skills and experiences that veterans bring to our workforce. Equal Opportunity Employment (EEO) Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity, and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination. Interested in Becoming Part of Our Team? Visit us at and connect with us on Facebook , LinkedIn , and Twitter .
    $19 hourly 1d ago
  • Customer Accounts Advisor

    Aarons 4.2company rating

    Service associate job in Kissimmee, FL

    The salary range for this role is $14.00 to $14.50 per hour*. is also eligible for incentive pay based on performance. Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership. Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. The Work Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments. Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone Sell customers on the benefits of timely lease agreement renewal payments Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals Assist with merchandise returns and guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route sheets daily Load, secure and protect product in company vehicle Safely operate company vehicle Assist the Sales Team as needed Any reasonable duties requested by management Requirements United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18. Must meet DOT requirements to obtain certification in required states (United States) Ability to work schedule of hours varying from 8 am to 9 pm Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly Two years of retail/customer service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store and multitasking effectively Proper telephone etiquette Uphold the Aaron's Brand and protect company assets Maintain a professional appearance Proficient computer skills Aaron's Total Rewards Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**: Paid time off, including vacation days, sick days, and holidays Medical, dental and vision insurance 401(k) plan with contribution matching *Note that the pay range provided above is the lowest to highest ratewe in good faith believe we would pay for this role at the time of this posting. We may ultimately paymore or less than the posted range, and the range may be modifiedin the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable.The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remainsin the Company's sole discretion unless and until paid and may be modifiedat the Company's sole discretion, consistent with the law. **Benefits vary based on FT and PT employment status.
    $14-14.5 hourly 21h ago
  • Customer Service Associate

    Wawa 4.5company rating

    Service associate job in Leesburg, FL

    Soar with us at Wawa. We believe we can make life a little better every day - one smile, hoagie, or experience at a time. And there's one secret ingredient that truly sets Wawa apart: Our Associates. At Wawa, you'll be part of a caring team that's dedicated to helping all of us fly high - together. We're team players, day-brighteners, and go-getters: and we know that Wawa is a place where we can build skills to thrive and open doors to new career opportunities. We're proud to be a part of a winning team of Associate owners who shape our success. We're committed to helping our communities and one another at every turn, because we know that when we fly together, there's no limit to how far we can go. Ready to be part of a team that helps you reach new heights? Join our flock and get ready to soar. As a Customer Service Associate (CSA) you are the friendly face that puts the ‘Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part of a beloved brand that is committed to putting people first, doing the right thing, and making every day a little brighter. What you'll do: Greet and engage with customers to ensure their needs are met both quickly and courteously. Prepare food items such as our delicious breakfast items, built-to-order sandwiches, specialty beverages, and pizzas as well as keeping our coffee station clean and organized. Operate the cash register, handle payments, activate fuel and gift cards, as well as assist with lottery and ID verification for age-restricted products. Ensure our stores are well-stocked and that our shelves remain fresh, full, and inviting. Help keep our stores clean and safe by following all established policies, procedures, and guidelines. Complete store housekeeping duties including cleaning, dusting, sweeping, mopping, emptying trash, and more. Benefits: We are committed to offering inclusive, meaningful benefits and rewards that support our Associates financially, physically, and emotionally. At Wawa, extensive benefits are available to Wawa Associates. These include medical, dental, vision and mental health benefits, ESOP (Employee Stock Ownership Plan), 401(k) + matching, Education Assistance Program, paid parental leave, store discounts, paid time off, flexible schedules and access to additional benefit and wellness programs. Eligibility for Wawa Benefits is defined under the terms of the plan(s) Qualifications: Great communication and customer service skills. Ability to thrive in a fast-paced environment and multitask like a pro. Must be 16+ years old with reliable transportation. Enjoy working in a team environment. The hourly range for this position is $15.50 - $19.25 and is commensurate with position, experience, and location. Associates in this position will receive a $1.50 shift differential for hours worked between 12am - 6am. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at ...@wawa.com. Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.
    $15.5-19.3 hourly 2d ago
  • Field Technical Service Rep

    Kurita America Inc.

    Service associate job in Orlando, FL

    As a Technical Service Representative you represent the company & provide a valuable service to our customers. It is important that you perform the functions of your job in a safe & professional manner. The Technical Service Representative will complete work assignments and service accounts according to previous contracts and commitments. Conduct in-plant water sampling, analyses and reporting of results. Collect operating data on equipment and is responsible for maintaining/monitoring the chemical feed program. Complete specialized studies as well as communicate effectively with Sales Reps, Customers and internal employees. Support Sales Force where assigned. This individual is responsible for his/her participation in the field training program, including acquiring all assigned technical and mechanical knowledge. A Technical Service Representative is responsible for developing customer and prospect rapport and goodwill, for learning the customers' and prospects' operations and for becoming a producing member of the company sales and service team. Title: Technical Service Rep Location: Orlando, Florida area Travel: 80-100% local travel no overnights Salary $70 to 80K Responsibilities 1. Maintain current customer base 2. Service accounts per direction of assigned Sales Reps 3. Improve technical and market knowledge 4. Complete call reports, service reports and business reviews as required 5. Work with assigned sales representative to complete and update contract agreements and work sheets, submit to CSR's and accounting as required 6. Maintain a high standard of service and customer satisfactions so that no customer complaints originate as the result of poor customer service 7. Performance of other duties as assigned. Qualifications 1. Technical Degree or Minimum 2 Years Sales or Technical Experience 2. "In-House" Training as needed to meet objectives 3. Field Training with other reps to meet objectives 4. Strong communication skills 5. Continued training to meet objectives 6. Mechanical aptitude, familiarity with electrical and plumbing basics related to feed and control equipment. 7. Must have a Class B license and ability to either drive a company car or be on the Kurita America Inc. FAVR program Equal Opportunity Employer, including Veterans and Individuals with Disabilities
    $70k-80k yearly Auto-Apply 27d ago
  • Bilingual Customer Retention Rep.

    Parks Toyota of Deland

    Service associate job in DeLand, FL

    Job Description About Us What are we looking for? We are looking for a motivated, bilingual Customer Retention Associate to join our award-winning sales team. No experience is required. Our ideal candidate is energetic, motivated, self-sufficient, sales driven and has a desire to help and assist our clients. We focus on building relationships that last and that starts with our employees. SUMMARY The role of a Customer Retention Rep. is to work hand in hand with the service department to find sales opportunities and to help strengthen the relationship between the dealership and the client. Salary to be negotiated. What We Offer Opportunity for internal promotion and career growth with company Competitive pay plan 401(k) retirement plan options Full benefits including voluntary short and long term disability, dental, health, vision, medical Responsibilities Greet customers in service drive. Make sure they are happy and being helped Plant seed with customers in person concerning upgrading to a newer vehicle Enhance the sales process by demonstrating the vehicles features on the lot Sending e-mails and texts to customers daily to see if there is an opportunity to put them in a newer vehicle Call next day's service appointments to plant seed for upgrading Qualifications Must have a clean & valid driver's license Must be willing to submit to a drug screen prior to employment Enthusiastic with high energy throughout the workday Outgoing and friendly, especially while handling objections Quality customer service skills Strong interpersonal and communications, in-person and over the phone Persuasive and able to overcome customer objections Proficient in basic business math including percentages Capable of learning and using Microsoft Office, accounting software, and proprietary sales programs Persistent, competitive and good work ethic Focuses on the customer's needs to enhance dealership and personal sales Sales, Automotive, Auto Sales, Automotive Sales, Sales Representative, Sales Consultant, Sales Associate, Sales Executive, Sales Representative, Sales Rep, Sales Person, Customer Service, Retail Sales, Car Sales, New Car Sales, Teacher, Bartender, Server, Entry-level, Experienced, Experienced Sales
    $29k-62k yearly est. 24d ago
  • Customer Support Consultant

    Epos Now Group

    Service associate job in Orlando, FL

    About the job: As a customer support consultant, you will be helping new customers with post-set up care. You will be handling customer queries by phone, email and web chat, delivering outstanding customer experience at every interaction. We are looking for confident communicators who have a friendly attitude, ready to hit their revenue and customer satisfaction targets.To ensure staff coverage to help all our customers across different various regions What will you do? Handle customer queries via telephone calls, email and web chat. Achieve your targets for revenue and customer satisfaction. Nurture meaningful customer relationships. Accurately record all information in the CRM. Deliver exceptional customer service! What do you get in return? Earn uncapped commission pay on top of your salary. Career progression opportunities - our philosophy is to promote internally. Company bonus scheme. 24/7 access to a health and well-being online centre, with private medical and dental schemes. Exclusive retail, restaurants and travel discounts. Collaborative company culture with regular team building events. Company pension. 20 days annual leave (increasing a day each year), plus bank holidays. Free onsite parking at Norwich office. What do you need to apply? Be proactive - you must be driven to succeed and hit your targets!(Essential) Great organisation and attention to detail to manage your phone, diary and data systems.(Essential) Excellent communication skills across all mediums.(Essential) Resilience to bounce back from unhappy customers.(Essential) Empathy for customers and the ability to remain calm and professional.(Essential) What would make your application stand out: Have a good understanding of tech (Android, iOS, Windows) and experience using Google Suite.(Desirable) At least 1 years experience in hospitality, retail or contact centre work.(Desirable) Why EposNow Epos Now is a market-leading fintech business with an international presence (71 countries and counting!). As a cloud-based payments and point of sale (POS) software provider, our passion is to help small businesses grow and thrive. In fact, our company mission is to make commerce accessible to everyone.We proudly deliver a top customer service experience to our customers across the world, with offices in the UK, USA and Australia.Every Epos Now employee is supported with a personalised progression plan, and we are quickly expanding our customer service teams to support future growth - its an exciting time to join us! What are the next steps? Interviews for this role are starting immediately.Successful candidates will have a short screening call with our recruitment partner, RecruitmentJunky, before being invited for a face-to-face interview with a hiring manager at our Norwich office. Ready to begin your career with us? Apply now and submit your application online.We care deeply about being inclusive. We encourage applications from people with diverse backgrounds and experiences.
    $62k-98k yearly est. 13d ago
  • Intermodal Service Employee - Winter Haven, FL (Talent Pool)

    CSX 4.9company rating

    Service associate job in Winter Haven, FL

    Candidate offers are contingent on the successful completion of a drug screen (hair and urine collection), as well as a background verification. Additionally, CSX does not accept Medical Marijuana Cards . Intermodal Service Employees (ISE) are responsible for safely performing activities and completing processes that place customer freight for movement on a train from the origin to the CSX Intermodal Terminal destination across our network. The ISEs will also be responsible for ensuring the availability of our customers freight for pick up after arriving at the destination terminal. Please note: This is a pipeline requisition created with the intent to identify candidates for future roles at CSX. Primary Activities and Responsibilities The activities and responsibilities fall into four broad categories (Securement, Yard/Lift Operations, Clerical and other) Securement tasks include: Ascending and descending rail cars. Inspection and securement of trailers, containers and intermodal flatcars. Assisting lift operators in the proper positioning of equipment. Lifting of interbox connectors (IBC) and related accessories. Operation of powered vehicles known as IBC carts. Working in a high-paced outdoor environment around moving equipment and vehicles Yard and Lift operations include: Operating utility tractors (hostlers) to move equipment on the terminal and operating lift machines that place and remove equipment to and from railcars. Connecting, moving, and parking of chassis, trailers and containers on terminal property. Inspection of equipment for condition and operational readiness. Ascending and descending vehicle ladder/stairs. Connecting and disconnecting airlines (gladhands). Manually operating crank handle to raise and lower chassis landing gear legs. Operation of various lift equipment configurations to load and unload trailers and containers to/from railcars, stacks, ground or chassis. Prolonged sitting in equipment cabs. Use of joystick controls, radios, equipment displays and onboard computers. Lifting and lowering containers and trailers from elevated heights safely and efficiently Clerical duties include: Utilize Microsoft Office systems. Utilize computer systems to obtain and/or input information regarding intermodal car and/or equipment. Knowledge of hazmat requirements and ability to respond to minor spills as necessary Other duties require: Knowledge of FRA and AAR securement regulations and railway line clearance requirements. The ability to work positively and contribute to a team focused on customer service and accomplishing productivity targets. Ability to identify or analyze defective components and indicate the necessary corrective action. Inspection and application of end-of-train device and performance of airbrake tests Ability to clean, lubricate and maintain securement devices and other special intermodal equipment Miscellaneous activities and responsibilities as assigned by manager Pay Rates: Pay as of July 1, 2025 is $29.33/Hourly - This is the new rate at 100% (@ 90% until qualified (may take up to 8 months) - is $26.39/Hourly). Training: You are expected to attend one week of paid training at the Atlanta Training Center (ATC) in Atlanta, GA. New hires must maintain an 85% passing rate on quizzes and tests to remain in training. Failure to maintain the 85% average will result in new hires being released from the program and their offer will be rescinded. On-the-job training begins immediately following the successful completion of training at the ATC. Minimum Qualifications: 18 years of age or older Valid Driver's License Preferred Qualifications: One year experience working in a heavy industrial environment One year experience operating heavy machinery Three years of outdoor work experience Physical Requirements: Stoop/bend/kneel/crouch/crawl/balance/climb Physical agility, including lifting, pushing, pulling, and walking Walk long distances over uneven terrain Driving a tractor/trailer combination in an industrial setting Moderately heavy to heavy industrial work Must meet color vision and hearing requirements as described in FRA Regulations Demonstrate auditory and visual acuity/tracking/inspection Job Requirements: Wear protective equipment such as hard hat, hearing protection, or safety-toe boots Work hours may include a nonstandard workweek, overtime, and various shift work Complete annual training and pass safety rules examinations This position is governed by a collective bargaining agreement and membership is req. Must pass all required assessments Must pass a background screening Must pass a post-offer medical examination, including a drug test May be in a gated booth adjacent to the entry lanes If hired, this position may require, if requested, the provision of sensitive information, including but not limited to, address, social security number, place of birth and date of birth to the Customs Border Patrol Port Director per 19USC 19.46 or other governmental agency as required from time-to-time.
    $26.4-29.3 hourly Auto-Apply 60d+ ago
  • Reservationist FT

    Orlando Science Center 4.0company rating

    Service associate job in Orlando, FL

    Summary/Objective The Reservationist position is responsible for booking education programs such as field trips, camp, homeschool, overnight, offsite, scouts, birthday parties and other educational programs. This role ensures accurate booking with ticketing systems, payment processing, schedules and confirmations. This individual provides exceptional customer service to schools, organizations, families and other guests via email, over the phone and occasionally in-person. Essential Functions Responsible for all reservations pertaining to all education programs including but not limited to field trips, homeschool, offsites, overnights, camps, and birthdays. Demonstrates proficiency in the ticketing software systems, including all reservation data input, payment processing, data retrieval, and report printing. Serves as liaison between schools, organizations, parents, churches, and all other group institutions to make reservations and answer guest questions. Assists with the itineraries including lab, film, exhibit, and lunch scheduling for field trips. Handles reservation confirmations on all sales. Collects and follows up on deposits and payments received for educational programming. Responds to email inquiries, web-sale requests, and faxes regarding educational programming. Assists in the day-to-day operations of the Reservations Office. Assists with other program check-ins and other duties as required. Performs other related duties as assigned. Minimum Qualifications Education: High School Diploma or equivalent . Experience & Certifications: N/A Preferred Qualifications Experience with ticketing systems. Excellent written and oral communication skills. Highly organized, attention to detail a must. Supervisory Responsibility N/A Physical Demands Ability to remain in a stationary position. Ascends/descends stairs throughout the museum. Communicates and exchanges accurate information with guests, staff, volunteers, and community partners in a variety of formats including in-person, electronically, and over the phone. Operates a computer and/or office equipment efficiently and accurately. Manipulates and moves components weighing up to 50 pounds, including those that may be low to the ground or above eye level. Rarely works in outdoor environments. Frequently works in indoor environments. Coping with demands and stresses associated with job and work environment. Kneeling and Crouching (occasionally) Weight Levels - Lift, Push, Pull Up to 50 pounds Expected Hours of Work & Travel This position is full time and primarily works Monday - Friday between 8:00am and 5pm. This position must be able to work weekends and after hour events as needed. Telecommuting This position is required to be onsite 100% of the time. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
    $31k-33k yearly est. Auto-Apply 10d ago
  • Bilingual Customer Retention Rep.

    Parks Motor Sales 3.6company rating

    Service associate job in DeLand, FL

    About Us What are we looking for? We are looking for a motivated, bilingual Customer Retention Associate to join our award-winning sales team. No experience is required. Our ideal candidate is energetic, motivated, self-sufficient, sales driven and has a desire to help and assist our clients. We focus on building relationships that last and that starts with our employees. SUMMARY The role of a Customer Retention Rep. is to work hand in hand with the service department to find sales opportunities and to help strengthen the relationship between the dealership and the client. Salary to be negotiated. What We Offer Opportunity for internal promotion and career growth with company Competitive pay plan 401(k) retirement plan options Full benefits including voluntary short and long term disability, dental, health, vision, medical Responsibilities Greet customers in service drive. Make sure they are happy and being helped Plant seed with customers in person concerning upgrading to a newer vehicle Enhance the sales process by demonstrating the vehicles features on the lot Sending e-mails and texts to customers daily to see if there is an opportunity to put them in a newer vehicle Call next day's service appointments to plant seed for upgrading Qualifications Must have a clean & valid driver's license Must be willing to submit to a drug screen prior to employment Enthusiastic with high energy throughout the workday Outgoing and friendly, especially while handling objections Quality customer service skills Strong interpersonal and communications, in-person and over the phone Persuasive and able to overcome customer objections Proficient in basic business math including percentages Capable of learning and using Microsoft Office, accounting software, and proprietary sales programs Persistent, competitive and good work ethic Focuses on the customer's needs to enhance dealership and personal sales Sales, Automotive, Auto Sales, Automotive Sales, Sales Representative, Sales Consultant, Sales Associate, Sales Executive, Sales Representative, Sales Rep, Sales Person, Customer Service, Retail Sales, Car Sales, New Car Sales, Teacher, Bartender, Server, Entry-level, Experienced, Experienced Sales
    $44k-56k yearly est. Auto-Apply 60d+ ago
  • Agent VIP Reservations

    Hilton Grand Vacations 4.8company rating

    Service associate job in Orlando, FL

    As a VIP Reservations Specialist at Hilton Grand Vacations, you will handle inbound reservation requests from our valued VIP members. This role is key in crafting memorable experiences for our guests by arranging accommodations and tours at our outstanding property locations. You will be responsible for activation, welcome, and confirmation calls, while also resolving any customer service issues that may arise. Working closely with your Supervisor, you will aim to provide a seamless experience for our VIP guests. Why do Team Members like working for us: * Competitive base pay plus commission * Recognition Programs and Rewards * Discounted Hilton hotel rates worldwide! * 401(k) program with company match. * Paid Time Off (PTO) that allows for adventure, rest, relaxation or recuperation * Employee stock purchase program. * Tuition reimbursement programs. * Numerous learning and advancement opportunities. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation. Key Responsibilities: * Receive and service inbound reservation calls. * Make and service activation calls. * Assist guests with inquiries related to their purchased packages and upcoming vacations. * Provide complete and accurate information to guests on every call, especially regarding tour presentations and accommodations. * Handle situations with dissatisfied guests. * Assist management with special projects. * Ensure privacy and security of confidential guest information. * Complete tour and room drop requests. * Process monthly payments. * Perform any other reasonable requests by management. Qualifications: * Minimum of 2 years of previous Call Center experience. * Knowledge of VOICE system/RCC system required. * Excellent written, verbal, and interpersonal skills. * Ability to interact effectively with team members and management at all levels. * Proficiency in MS Office, particularly Word and Outlook. * Professional, positive, and upbeat demeanor. * Strong sense of customer service with enthusiastic, professional, and upbeat behavior. * Good organizational skills and diligent. * Ability to work a variable schedule, including evenings and weekends, based on call center needs. * Background in timeshare/hospitality preferred. Join us at Hilton Grand Vacations and become part of a group that values collaboration, diversity, and the pursuit of excellence. This is your opportunity to contribute to a dynamic environment where your skills and dedication will be recognized and rewarded. Apply today and help us continue to deliver world-class service to our VIP guests!
    $31k-36k yearly est. 1d ago
  • Reservation Agent: Full Time / Part Time

    Sabre 4.7company rating

    Service associate job in Orlando, FL

    Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel. Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions. Simply put, we connect people with moments that matter. NOTE: TPG Capital, a global alternative asset management firm, recently acquired Hospitality Solutions. Over the coming months, Sabre is working with TPG to formally separate the Hospitality Solutions business from Sabre. It is important to understand that while you will be employed by a Sabre legal entity, your role will be to support the Hospitality Solutions business, which is now owned by TPG. Hospitality Solutions, formerly part of Sabre Holdings, is a global leader at the forefront of hospitality technology powering over 40,000 properties across 174 countries. Celebrated for our innovative and customer-centric approach, we deliver integrated platforms for distribution, reservations, retailing, and guest experience to both renowned hotel brands and independent properties worldwide. A Reservation Agent within our Hospitality unit takes inbound calls for a dedicated hotel or multiple properties. This role serves the first point of contact for online shoppers and travel agents, when looking to select their accommodations. We strive to provide the guest with the best experience from the first phone call. What does a Customer Service Reservation Agent do? Assist our guest and travel agents with their vacation needs via inbound calls Provide recommendations on suitable options while confirming reservations at our collection of internationally distinguished hotels Answer inquiries pertaining to the resorts' amenities, services, and policies Aid guests with any special requests for their stay such as dinner reservations, airport transfers, city tours, etc Why Hospitality Solutions? Monthly Recognition & Incentives for Top Performers Health Benefits start on Day One (Full Time Agent) Paid Training 5 weeks PTO (Full Time Agent) Job Requirements Who are we are looking for? 1+ years of related experience preferred Must be able to work Saturday and/or Sunday (Increased pay rate for afternoon shifts) HS Diploma/GED or equivalent required Passion to provide a great customer experience This position pays a base of $15.00 hourly - increased pay rate for afternoon and evening shifts. Great bonus potential! We have opportunities available for part time and full time in Orlando, Florida Reasonable Accommodation Sabre is committed to working with and providing reasonable accommodation to applicants with disabilities. Applicants applying for a Sabre position with a disability who require a reasonable accommodation for any part of the application or hiring process may contact Sabre at ****************************. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. Affirmative Action Sabre is an equal employment opportunity/affirmative action employer and is committed to providing employment opportunities to minorities, females, veterans and disabled individuals. EEO IS THE LAW #LI-Hybrid#LI-KN1
    $15 hourly Auto-Apply 35d ago
  • Sales & Service Consultant, Orlando

    A1 Garage Door Service

    Service associate job in Orlando, FL

    Job Description A Career Where Sales Meet Skilled Work If you love closing deals and building relationships, but also don't mind rolling up your sleeves, this role is built for you. At A1 Garage Door, our Sales & Service Consultants combine consultative sales with hands-on mechanical work. You'll meet homeowners who already need service, win their trust, recommend the right solution, close the sale-and then perform the repair yourself. No garage door experience? We'll train you in every mechanical skill you need to succeed. 🤖We're piloting an AI assistant so you can interview anytime, 24/7. It helps us connect faster and gives more qualified candidates a chance. Give it a try! (Please check your email once you have completed your application.) What Makes This Role Different 💰 Uncapped commissions: First-year earnings typically $90K-$150K+. 🏆 Your performance drives your paycheck-top performers routinely hit six figures. 🚐 Company vehicle (wrapped) + gas card-your mobile office. 🧰 All tools provided. 🏥 Medical, dental, vision & 401k. 🏖 Paid time off + weekly pay. 🎓 6 week paid training program. (2 weeks are in market, and 4 weeks at our Phoenix, AZ Training Academy. Flights & lodging covered). 🎉 One thousand dollar bonus when you graduate and launch in your market. What You'll Actually Do This is a sales role first, but you'll also get your hands dirty. Every day you will: Sell Meet homeowners on scheduled service calls. Build trust quickly, explain options clearly, and close repair or upgrade sales. Repair Replace springs, rollers, motors and other door components. Install keypads, run wiring, and adjust equipment for proper function. Lubricate and test equipment to ensure smooth operation. Use basic hand and power tools to complete the work you sell. Serve Deliver an outstanding customer experience that earns repeat and referral business. Collect payments and document each job. Who Thrives Here Sales pros from industries like auto, RV, solar, roofing, real estate, or hospitality-anywhere your income depended on performance. Relationship builders who love helping people and can explain technical info simply. Hands-on doers who enjoy working with tools and aren't afraid of physical work. Weather-ready professionals who can handle hot or cold garages. Competitive, self-motivated individuals hungry for a six-figure + career. What We Require Valid driver's license (3+ years driving record) Ability to lift 75 lbs., bend, climb, kneel, and work in varying temperatures. Criminal background check and drug test (THC excluded). Basic comfort with navigation apps, Google tools, tablets, and software. Reading and basic math skills for measurements and payments. Minimum of 1 year in consultative sales Not the Right Fit If… ❌ You want a M-F, 9-5 desk job. We operate 7 days a week. ❌You're the pushy type. Our next customer may be your mom. ❌ You're uncomfortable interacting directly with customers. ❌ You dislike physical, hands-on work 🚀 If you're a sales-minded professional ready to pair consultative selling with mechanical know-how and earn six figures while doing it-apply today and start your career with A1 Garage Door Service! Benefits and other cool stuff: · Medical, dental, vision, 401K · Paid Time Off · Weekly Pay · Internal Promotion opportunities · Company swag (Please note: benefits are not available for part time, temporary or contract roles) A1 Garage Door (and affiliate companies) provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities. Compensation Range: $90K - $150K
    $42k-77k yearly est. 28d ago
  • Service Employee Fueler Wash & Detailer

    Transdev 4.2company rating

    Service associate job in Cocoa, FL

    Hours 3:30PM to 12:00AM Tuesdays thru Fridays 11:00AM to 7:30PM Saturdays Service Employee Fueler Bus Washer Transdev in Cocoa, FL is hiring a Bus Washer to provide operational oversight, day-to-day management, and assist drivers in operations. We are seeking customer service-oriented professionals who are dedicated to safety Transdev is proud to offer: + Competitive compensation package of minimum $16.00 - Maximum $17.00 Benefits include: + Vacation: minimum of two (2) weeks + Sick days: 5 days + Holidays: 12 days; 8 standard and 4 floating + Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability. Key Responsibilities: + Fuel all vehicles + Check and add fluids to vehicles as needed + Clean and detail interiors and exteriors of vehicles + Complete other maintenance tasks assigned by supervisor. Qualifications: + Valid driver's license + Vehicle fueling, cleaning, and detailing experience a plus + Ability to work outdoors in all weather conditions + Subject to DOT drug testing. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including marijuana, for any reason. Physical Requirements: + The essential functions of this position require the ability to: + Work outside in varying temperature, weather, and humidity conditions-100% of the job is performed outside, work alone and in remote locations. + Sit for extended periods (up to 6-8 hours per day); frequently walk for long distances and on possible sloped ground or slippery and uneven surfaces + Push and pull objects, occasionally throughout the workday; lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level + Withstand heavy traffic areas while performing the duties of the job; tolerate exposure to considerable amounts of dust, vehicle fumes and noise. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please ******************************************* Drug-free workplace: Transdev maintains a drug-free workplace. Applicants must: + Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.). + Successfully pass a pre-employment drug screen. About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. California applicants: PleaseClick Herefor CA Employee Privacy Policy. Job Category: Maintenance / Mechanics / Parts / Utility / Materials Job Type: Full Time Req ID: 5262 Pay Group: 1ET Cost Center: 47150 The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check. California applicants: Please Click Here for CA Employee Privacy Policy. About Transdev Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://****************** or watch an overview video.
    $16 hourly 60d+ ago
  • Swim School Poolside Customer Service

    British Swim School 4.1company rating

    Service associate job in Orlando, FL

    Benefits: Flexible schedule Opportunity for advancement Training & development Deck Ambassador/ Customer Experience (Part-Time) Pay: $14/hour Hours: Up to 30 hours per week (afternoons, evenings, weekends) About British Swim School - Lake Nona: At British Swim School, we teach more than just swim lessons-we save lives. As we open our new Lake Nona location, we are building a team of energetic, customer-focused professionals who are passionate about children's safety and creating a positive environment for families. Our Deck Ambassador is a vital part of that mission. Position Summary: As a Deck Ambassador, you will act as the on-deck leader during swim lessons-supporting instructors, assisting families, and ensuring the pool deck operates smoothly and safely. You'll be a friendly, proactive presence who keeps communication flowing and supports the team's success. This role is ideal for someone who is organized, proactive, and excited to be part of a life-saving mission. Key Responsibilities: 🏊 ♂️ Pool Deck Operations Greet and check in swimmers and families with a positive attitude Maintain safety and flow of student transitions on the deck Provide support to families when needed Ensure all pool safety procedures are followed at all times 📣 Communication & Customer Engagement Act as the liaison between parents, instructors, and the front desk Deliver lesson progress notes or updates to families as directed Answer basic questions about schedules, levels, or program policies Help manage on-deck challenges, such as nervous swimmers or late arrivals 🧼 Cleanliness & Facility Upkeep Perform routine cleaning and stocking of bathrooms and showers throughout shift Monitor cleanliness and safety of parent viewing areas and pool deck Refill soap, paper towels, and toilet paper as needed Take out trash and report any maintenance concerns to management Ensure all public areas are neat and presentable at all times Qualifications: Friendly, professional, and enthusiastic-especially around children and families Able to stand, walk, and remain on deck in a warm, humid environment for extended periods Detail-oriented and able to manage multiple tasks at once Comfortable cleaning and restocking restrooms/showers as part of shift Previous customer service or early childhood experience preferred CPR/First Aid certified or willing to become certified (training provided) Must be available for weekday evenings and at least one weekend shift What We Offer: $14/hour pay Up to 30 hours/week with flexible scheduling Supportive, mission-driven team culture Paid training and growth opportunities How to Apply: Submit your resume and a quick note about why you'd be a great fit as a Deck Ambassador at British Swim School Lake Nona! Compensation: $14.00 per hour Working at British Swim School is more than just a job; it's a chance to create a lasting impact that could change a child's life. As part of the British Swim School Team, you play a role in your local community, empowering others and sharing your passion. It's a chance to be part of a fun-loving team of dedicated people who are committed to promoting water safety and a lifelong love of the water. While we teach swimming to people of all ages and abilities, most of our students are preschool and elementary-aged kids. Our instructors should like working with this age group and be good at making parents feel comfortable. It's helpful if you have experience with children or in a child-focused job, but it's not required if you can show the right attitude. The job comes with specialized training in our advanced and unique British Swim School approach. We also have exciting opportunities with our Customer Service Team, even if you're not in the pool. These are the people committed to providing the best service in the industry. In these roles, you might talk to parents on the phone or by the pool. Wherever you are, the aim is to make everyone feel like part of the British Swim School Family as we focus on ensuring the “Survival of the Littlest.” Each franchise location is independently owned and operated by a franchisee (franchise owner). Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to British Swim School Corporate.
    $14 hourly Auto-Apply 60d+ ago
  • Event Services Specialist - Caribe Royale Orlando Hotel

    Caribe Hotels Orlando

    Service associate job in Orlando, FL

    The Event Services Specialist serves as a primary point of contact for guests/clients organizing and attending meeting events on property to ensure the events have seamless service. This position handles events of low to average complexity and manages the client relationship. The Event Services Specialist looks for opportunities to maximize revenue by upselling and offering enhancements to create outstanding events. Position Requirements * Professional demeanor appropriate for a resort environment. * 2-4 years' experience in event management at a resort property preferred. * Knowledge of Delphi and Cvent preferred. * Proven organizational, interpersonal and communication skills. * Knowledge of catering and events market. * Knowledge of principles and processes for providing customer and personal services to include customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Responsibilities * Ensure that events progress is seamless by following established procedures and collaborating with other associates and ensuring accuracy. * Understands expectations and parameters for event activities. * Manages and communicates event details both verbally and in writing to the customer and hotel operations. * Makes presence always known to customer during the process. * Responds to and handles client/guest opportunities with proper escalations. * Participates in various meetings as necessary (Banquet Event Order meeting, Resume meeting, etc.). * Interacts with guests to obtain feedback on product quality and service levels. * Adheres to all standards, policies, and procedures. * Sets high standards of performance for self and others; assumes responsibility and accountability for successfully completing assignments or tasks. * Performs other duties as assigned to meet business needs or special projects in event management. Education * High School diploma of GED; minimal experience in event management or related professional area. * 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. Skills and Abilities * Effectively adjust to major changes in work tasks or environment. * Clearly convey information and ideas. * Develop and sustain productive customer relationships; actively seeking information to understand and address customer's needs. * Develop creative ideas about products and services. * Able to use basic computer hardware and software. Physical Requirements * Able to work in a fast-paced environment. * On a continuous basis, sit at a desk in front of a computer screen; intermittently twist to reach to reach equipment or supplies surrounding desk; perform simple grasping and fine manipulation; use telephone and computer keyboard on a daily basis. * Physically fit in order to lift, pull and push items up to 50 pounds. * Requires standing/walking/reaching and bending throughout shift. * Ability to operate a motor vehicle.
    $28k-50k yearly est. 4d ago
  • Bionic Service Specialist

    Embla Medical

    Service associate job in Orlando, FL

    About Us Össur is a leading global provider of innovative mobility solutions that help people live a Life Without Limitations . Significant ongoing investment in research and development has led to over 2,100 patents, award-winning designs, and successful clinical outcomes. Össur is focused on improving people's mobility through the delivery of Prosthetics and Bracing & Supports solutions. Helping people live a Life Without Limitations is why we exist as a company. About the Role The Bionic Service Specialist provides advanced technical and customer support for Össur's Upper Limb and Lower Limb prosthetic product lines. This role ensures that clinicians, distributors, and patients receive an exceptional service experience through accurate order management, proactive communication, and expert knowledge of bionic product functionality. The Specialist supports the Customer Care and Field Sales teams by coordinating cross-functional solutions, managing service escalations, and serving as the central point of contact for bionic-related inquiries. What You'll Do Job Knowledge & Complexity Serves as the subject-matter expert for bionic and upper extremity prosthetic products. Acts as the primary contact for troubleshooting, product configuration guidance, and order enhancement related to bionic and upper limb systems. Provides exceptional service to both internal and external customers, anticipating needs and resolving complex issues efficiently. Balances multiple stakeholder interests across departments such as R&D, Quality, Marketing, and Field Operations. Leads or participates in cross-functional projects (e.g., product recalls, software updates, or service improvement initiatives). Contributes to process improvement efforts, recommending ways to enhance customer satisfaction and operational efficiency. Responsibilities Order Management: Process, enhance, and monitor orders related to bionic, upper limb, and lower limb prosthetics via CRM, email, and phone according to internal procedures. Customer Interaction: Maintain detailed customer records and ensure timely follow-up on all interactions, including complaints, returns, and technical inquiries. Technical Support: Provide product-specific guidance, coordinate device service and loaner programs, and communicate repair timelines. Issue Resolution: Enter feedback, complaints, and service requests in the CRM system; issue credit notes and resolve invoice discrepancies as required. Sales Enablement: Support sales initiatives by following up on digital marketing campaigns, identifying upselling and cross-selling opportunities, and sharing customer insights with the field team. Project Leadership: Represent the Customer Care department in cross-functional initiatives, such as IT or recall-related projects, ensuring alignment and timely execution. Communication: Generate CRM-based reports and updates to Field Sales and internal teams regarding service trends, order accuracy, and customer satisfaction metrics. Process Ownership: Manage the end-to-end “order-to-cash” process for assigned accounts, ensuring compliance with quality and operational standards. Supervision While the role does not include direct reports, the Bionic Service Specialist may lead small-scale initiatives or coordinate workflow among peers. The role involves setting daily operational priorities, monitoring progress, and ensuring adherence to established service procedures. Who You Are High school diploma or equivalent required. Minimum of 5 years of relevant experience in customer service. Experience in prosthetics, orthotics, or medical devices preferred. Strong proficiency in Microsoft Office and CRM/ERP systems (e.g., Navision, Salesforce). Familiarity with prosthetic device components, socket design principles, and myoelectric/bionic system functionality strongly preferred. Why You'll Feel Good Working Here Join our team if you want to make a lasting impact; we will support you along the way. We value a diverse working environment and a welcoming and fun company culture We empower our colleagues and encourage close collaboration, allowing us to develop the best products and maintain the highest possible standards of care Competitive Compensation Packages Medical, Dental, and Vision Benefits 401(k) Retirement Plan with employer matching contribution 9 paid holidays 13 vacation days, birthday and two (2) volunteer day 8 sick days within your first year of employment Paid Parental Bonding The US base hourly range for this full-time position is $18.93 - $22.00 + benefits. Our pay ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire hourly rates. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base pay only, and do not include bonus, equity, or benefits. Össur is a leading global provider of prosthetics and bracing and supports solutions. Embla Medical is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best available individual in every job. Embla Medical's equal opportunity policy prohibits all discrimination (based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical disability, mental disability, military service, pregnancy, child birth or related medical condition, actual or perceived sexual orientation, or any other consideration made unlawful by local laws around the world). Embla Medical is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all individuals involved in the operations of Embla Medical and prohibits discrimination by any emplo yee of Embla Medical, including supervisors and co-workers. Important Warning: Beware of fraudulent recruiters impersonating our company. Please take extra caution when asked for any sensitive personal information, such as social security numbers or bank account details. We will never ask you for any form of payment during the recruitment process. Please make sure you refer to our official website.
    $28k-50k yearly est. Auto-Apply 22d ago
  • Customer Service at PIPE DREAM 2

    Pipe Dream 2

    Service associate job in Sanford, FL

    Job Description Pipe Dreams in Sanford, FL is looking for one customer service to join our 3 person strong team. We are located on 2533 S French Ave. Our ideal candidate is self-driven, motivated, and hard-working. Responsibilities Greet customers and make them feel at home Answer any questions the customers may have Assist Customers in preparing their orders Clean work area as needed to maintain a tidy work environment Respond to all complaints in a friendly and professional manner Qualifications Friendly attitude even when dealing with disgruntled employees Responsible and proven ability to maintain scheduling commitments Ability to problem solve quickly concerns customers may have Good communication skills with customers We are looking forward to receiving your application. Thank you.
    $21k-29k yearly est. 22d ago
  • Agent VIP Reservations

    Description This

    Service associate job in Orlando, FL

    As a VIP Reservations Specialist at Hilton Grand Vacations, you will handle inbound reservation requests from our valued VIP members. This role is key in crafting memorable experiences for our guests by arranging accommodations and tours at our outstanding property locations. You will be responsible for activation, welcome, and confirmation calls, while also resolving any customer service issues that may arise. Working closely with your Supervisor, you will aim to provide a seamless experience for our VIP guests. Why do Team Members like working for us: Competitive base pay plus commission Recognition Programs and Rewards Discounted Hilton hotel rates worldwide! 401(k) program with company match. Paid Time Off (PTO) that allows for adventure, rest, relaxation or recuperation Employee stock purchase program. Tuition reimbursement programs. Numerous learning and advancement opportunities. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation. Qualifications: Minimum of 2 years of previous Call Center experience. Knowledge of VOICE system/RCC system required. Excellent written, verbal, and interpersonal skills. Ability to interact effectively with team members and management at all levels. Proficiency in MS Office, particularly Word and Outlook. Professional, positive, and upbeat demeanor. Strong sense of customer service with enthusiastic, professional, and upbeat behavior. Good organizational skills and diligent. Ability to work a variable schedule, including evenings and weekends, based on call center needs. Background in timeshare/hospitality preferred. Join us at Hilton Grand Vacations and become part of a group that values collaboration, diversity, and the pursuit of excellence. This is your opportunity to contribute to a dynamic environment where your skills and dedication will be recognized and rewarded. Apply today and help us continue to deliver world-class service to our VIP guests! Key Responsibilities: Receive and service inbound reservation calls. Make and service activation calls. Assist guests with inquiries related to their purchased packages and upcoming vacations. Provide complete and accurate information to guests on every call, especially regarding tour presentations and accommodations. Handle situations with dissatisfied guests. Assist management with special projects. Ensure privacy and security of confidential guest information. Complete tour and room drop requests. Process monthly payments. Perform any other reasonable requests by management.
    $24k-32k yearly est. Auto-Apply 3d ago

Learn more about service associate jobs

How much does a service associate earn in Altamonte Springs, FL?

The average service associate in Altamonte Springs, FL earns between $20,000 and $58,000 annually. This compares to the national average service associate range of $23,000 to $63,000.

Average service associate salary in Altamonte Springs, FL

$35,000

What are the biggest employers of Service Associates in Altamonte Springs, FL?

The biggest employers of Service Associates in Altamonte Springs, FL are:
  1. Macy's
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