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Service associate jobs in Auburn, AL - 326 jobs

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  • Customer Relations Representative - State Farm Agent Team Member

    Aaron Warren-State Farm Agent

    Service associate job in Columbus, GA

    Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities: Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... Simple IRA Hourly pay plus commission/bonus Health benefits Paid time off (vacation and personal/sick days) Growth potential/Opportunity for advancement within my agency Hiring Bonus Requirements: Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
    $35k-46k yearly est. 1d ago
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  • Customer Service Representative

    Acme Brick Tile & More

    Service associate job in Columbus, GA

    "Join the Acme Brick Family" CUSTOMER SERVICE REPRESENTATIVE FLSA Status: Non-exempt Acme Brick Company (a Berkshire Hathaway Company) is an organization of professionals in the manufacturing and building material distribution industry. We manufacture brick and distribute our own brick as well as brick and associated products manufactured by others. We operate in 13 states with a philosophy that we are much more than a brick manufacturer and distributor. Summary We are currently seeking a "best in class" Customer Service Representative with excellent organization skills and a personable disposition to provide product/service information to customers and sales reps. You will assist in resolving product and service issues as they arise and enter customer orders into the sales system. The ideal candidate has a natural ability to roll with the punches, being flexible to handle anything that might come their way. You will be a strong and reliable support to company operations, maintaining procedures, communication and customer service. Not only will your efforts allow us to achieve organizational efficiency, you will nurture the pleasant work environment our people love. Essential Duties and Responsibilities (other duties may be assigned). This is a safety sensitive position* Communicate with custo mers by phone, email or in person on various concerns. Work with vendors and manufacturers on various concerns. Work with Acme production coordinators on product inquiries. Place purchase orders for tile, wood, stone and other masonry products with various manufacturers and vendors. Serves as a back up to other CSRs. Receive tile, wood, stone and other masonry materials into inventory through the operating system. As needed, assist warehouse and other associates with sample orders and verifying material from vendors. Order entry of sales orders and sales transfers. Skills and Experience Required for Success 2+ years of related experience Must have excellent verbal and written communication skills Must be proficient in Microsoft Office and Excel (JDE experience preferred) Competencies Required for Success Integrity Initiative Teamwork Customer Service Orientation Relationship Building Quality Focused Education * High school diploma or equivalent required; some college is preferred. We are proud to be an Equal Opportunity/Affirmative Action employer. We maintain a drug-free workplace and perform pre-employment substance abuse testing. * Application may vary based on relevant state laws
    $25k-33k yearly est. 1d ago
  • Branch Customer Service Rep - Columbus GA

    The Auto Club Group 4.2company rating

    Service associate job in Columbus, GA

    Why Choose a Career with the AAA The Auto Club Group (ACG) Established brand that has been around for over 100 years. Our members know and trust us! Branch Offices house travel, membership, insurance sales and support employees You will be challenged to drive new business with competitive products and help retain The Auto Club Group's 14+ million members. Excellent Opportunities to Build a Career Path: The Branch Customer Service Representative can be the start of a long-term career with The Auto Club Group. Your position could lead to a rewarding career and opportunities to grow and pursue other ACG roles such as: Other Branch positions - Field Insurance Sales Agent, Travel Agent or Other Departments such as: Call Centers (ERS, Sales and Service, etc.) Automotive Services Claims Underwriting and more A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Branch Customer Service Representatives who can promote ACG products and services, promote customer satisfaction, and participate in office events to help generate revenue by improving member awareness of products. As the face of our branch, you will greet our customers and provide peace of mind by servicing their needs. Provide sales and support services to members including greeting, servicing, and selling membership, travel products (car, hotel, basic tour packages, etc.) and (some) banking products. Generate leads, update members on travel and insurance specials, and provide travel information Respond to customer inquiries and refer to senior staff or agent when appropriate Provide cashiering services to members which includes taking and processing payments for insurance policies (installment, lapse or reinstatement), travel and sale of tickets, and travel money products, processing remittance/depository transfers and balancing cash drawer Receive and resolve member/customer complaints and seek assistance from management in complaint resolution when appropriate Provide administrative support to the travel and/or insurance sales staff during peak periods Conduct outbound promotional calls for insurance and/or travel products Other duties as assigned HOW WE REWARD OUR EMPLOYEES Our Auto Club Group Branch Customer Service Representatives earn a competitive hourly wage of $19.00 with additional incentives and an annual bonus potential based on performance. ACG offers excellent and comprehensive benefits packages: Medical, dental and vision benefits 401k Match Paid parental leave and adoption assistance Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays Paid volunteer day annually Tuition assistance program, professional certification reimbursement program and other professional development opportunities AAA Membership Discounts, perks, and rewards and much more WE ARE LOOKING FOR CANDIDATES WHO Required Qualifications: Education: High School Diploma or equivalent Work Experience: Working in a customer focused environment Providing customer focused service and timely solutions to problems Microsoft Office applications Taking personal responsibility in seeking solutions to problems Multi-tasking and appropriately prioritizing tasks to ensure meeting office customer service goals Successful candidates will possess: Passion and enthusiasm for working with people Basic mathematical calculations to accurately perform monetary transactions Communicate effectively (verbal and written) with others in a work environment Work effectively in a team environment Exceed member expectations relating to professionalism of demeanor, efficient and effective customer service (on phone or in person) and maintenance of workstation and office facility Work under pressure in a high volume, fast paced customer service environment Work irregular hours including holidays and weekends (may include community events) Work Environment This is an in-office position. Employees will service ACG members in-person and are based on site in an ACG branch facility. #LI-AM1 Who We Are Become a part of something bigger. The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America. By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance. And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other. We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger. To learn more about AAA The Auto Club Group visit *********** Important Note: ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level. The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements. The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status. Regular and reliable attendance is essential for the function of this job. AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.
    $19 hourly 1d ago
  • Client Services and Office Administrator

    Valmark Financial Group 4.1company rating

    Service associate job in Opelika, AL

    Are you a supportive, detail-oriented professional with a passion for processes and office operations? Do you thrive in a role where organization and relationship building are essential? Smith-Kastner is seeking someone with these qualities to join us as an Client Services and Operations Administrator in Opelika, Alabama. If you're a supportive, social, multitasker who thrives in a fast-paced environment and has a keen eye for detail, join us and help keep our team organized and connected. Company Overview: Smith-Kastner Wealth Management is a full-service financial planning firm with over 50 years of combined experience. At Smith-Kastner Wealth Management, we truly believe in a comprehensive and holistic approach to financial planning. Our advisors have gone above and beyond the basic licensing and education requirements to obtain professional credentials that cover all areas of financial planning, including insurance, investing, estate planning, and tax guidance. We are the only firm in the Auburn-Opelika area that has a dedicated estate planning attorney in our office. We believe we are unique in this respect, and our holistic approach to wealth management gives our clients an advantage that cannot be easily found elsewhere. Job Description: We are seeking an outstanding individual to fill the role of Client Services and Office Administrator, which entails interacting with affluent clients, professional advisors, and their offices. This individual will play a crucial role in maintaining our practice's exceptional standards, requiring polished professionalism, exemplary communication skills, comfort with technology, and experience in a professional environment. Key Responsibilities & Essential Duties Deliver exceptional customer service to clients and professional advisors both in person and remotely, ensuring a positive first impression and ongoing experience. Manage all forms of communication-phone calls, emails, and digital platforms-with professionalism and accuracy, directing inquiries to the appropriate party. Coordinate and manage calendars, appointments, calls, meetings, conferences, and travel arrangements for the Owner/CEO and team members. Support insurance producers and the broader team in day-to-day activities, exercising independent judgment to prioritize competing demands. Maintain meticulous records for accounts payable and receivable, organize electronic files, and ensure compliance with industry standards. Handle invoicing, expense reports, compliance submissions, and occasionally assist with event planning and logistics for client relationship-building activities. Prepare and send weekly emails, update content across technology platforms, and report engagement results to leadership. Edit and manage correspondence, unlock PDFs, review data entry, and maintain pipeline reports for operational efficiency. Serve as the primary point of contact for office vendors (FedEx, UPS, USPS, shredding services) and manage office supplies and mail distribution. Oversee sponsorships, membership renewals, and conference/exhibit planning for the firm. Support marketing efforts by drafting/editing social media posts, sending invitations, and updating the company website. Foster a collaborative and inclusive work environment by coordinating office events, staff luncheons, and employee celebrations. Core Competencies: Exceptional verbal and written communication skills. Polished and professional demeanor. Strong organizational skills with attention to detail. Comfort with technology and digital platforms. Self-motivation and discipline. Proactive approach with the ability to prioritize. Ability to work effectively in a fast-paced, dynamic environment. Experience and Education: Associate's degree is preferred. Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint). Proven experience in QuickBooks required. Familiarity with clientele and professional advisors is a plus.
    $36k-59k yearly est. 10d ago
  • Service Consultant

    Hyundai Motor America 4.5company rating

    Service associate job in Auburn, AL

    As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer. Education High School Experience Less than 1 year Additional Information Full time, Health insurance is available, 401 k, profit sharing, every other Saturday, New store will be open in about a year, with Air Conditioned and heated shop. New shop will have toolboxes supplied. We are about 3 miles from Auburn University. 45 minutes from Fort Benning.2 hours from Atlanta. Auburn consistently has one of the best school systems in the state. Uniforms will be furnished. Employment Position: Full Time Salary: $30,000.00 - $100,000.00 Yearly Salary is negotiable. Zip Code: 36830
    $30k-100k yearly 60d+ ago
  • Customer Service Advisor

    Randy Scott

    Service associate job in Opelika, AL

    Full or Part Time Pay: $12 - $20 per hour Join the Precision Tune Auto Care Team! We are a locally owned business with a tight-knit, highly trained team that takes pride in delivering top-notch service-both in the shop and at the counter. Many of our team members have been with us for years. We are committed to continual improvement and ongoing training, including out-of-state opportunities. We willingly invest our time because we take pride in mastering our craft. Our shop is clean, well-equipped, and designed for efficiency, allowing us to provide the highest level of service to every customer who trusts us with their vehicle. We're looking for star players who want more than just a job-individuals seeking a real career, a stable and comfortable living, and the chance to grow as one of the top professionals in the automotive industry. Customer Service Advisor - Join Our Team! Precision Tune Auto Care is seeking a friendly and motivated Customer Service Advisor to be the first point of contact for our customers. If you love helping people, have a passion for cars, and enjoy a fast-paced environment, this is the role for you! Be part of a team that is serious about their craft, serious about serving people, and serious about making a difference in the community. Join a family that values professionalism, growth, hospitality, and giving back. What We Offer: Competitive pay Medical, Dental, and Vision Insurance - coverage begins the 1st of the month after your hire date Retirement plan enrollment available Paid Time Off (PTO) to relax and recharge Closed evenings and Sundays - enjoy a better work-life balance 7 paid holidays off What You'll Do: Greet and engage customers in-store and over the phone. Schedule appointments, explain services, and sell parts and automotive services. Perform routine vehicle services: oil changes, tire rotations, battery installation, fluid top-offs, and inspections. Support shop productivity through work order and register transactions. Ensure safety procedures are followed and maintain a clean, organized work area. Help resolve customer concerns and provide exceptional service. What We're Looking For: High School Diploma or GED. Valid driver's license. 1+ year of automotive service experience; 1+ year of sales experience preferred. Strong customer service and communication skills. Comfortable with basic math and calculating discounts/commissions. Ability to work days, nights, weekends, and holidays. Physical Requirements: Lift up to 50 lbs, frequent standing, walking, bending, stooping, kneeling, and reaching. Climb ladders and safely operate a vehicle. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $12-20 hourly Auto-Apply 16d ago
  • Customer Service Advisor

    Precision Tune Auto Care-Opelika 56-18

    Service associate job in Opelika, AL

    Job Description Customer Service Advisor Full or Part Time Pay: $12 - $20 per hour Join the Precision Tune Auto Care Team! We are a locally owned business with a tight-knit, highly trained team that takes pride in delivering top-notch service-both in the shop and at the counter. Many of our team members have been with us for years. We are committed to continual improvement and ongoing training, including out-of-state opportunities. We willingly invest our time because we take pride in mastering our craft. Our shop is clean, well-equipped, and designed for efficiency, allowing us to provide the highest level of service to every customer who trusts us with their vehicle. We're looking for star players who want more than just a job-individuals seeking a real career, a stable and comfortable living, and the chance to grow as one of the top professionals in the automotive industry. Customer Service Advisor - Join Our Team! Precision Tune Auto Care is seeking a friendly and motivated Customer Service Advisor to be the first point of contact for our customers. If you love helping people, have a passion for cars, and enjoy a fast-paced environment, this is the role for you! Be part of a team that is serious about their craft, serious about serving people, and serious about making a difference in the community. Join a family that values professionalism, growth, hospitality, and giving back. What We Offer: Competitive pay Medical, Dental, and Vision Insurance - coverage begins the 1st of the month after your hire date Retirement plan enrollment available Paid Time Off (PTO) to relax and recharge Closed evenings and Sundays - enjoy a better work-life balance 7 paid holidays off What You'll Do: Greet and engage customers in-store and over the phone. Schedule appointments, explain services, and sell parts and automotive services. Perform routine vehicle services: oil changes, tire rotations, battery installation, fluid top-offs, and inspections. Support shop productivity through work order and register transactions. Ensure safety procedures are followed and maintain a clean, organized work area. Help resolve customer concerns and provide exceptional service. What We're Looking For: High School Diploma or GED. Valid driver's license. 1+ year of automotive service experience; 1+ year of sales experience preferred. Strong customer service and communication skills. Comfortable with basic math and calculating discounts/commissions. Ability to work days, nights, weekends, and holidays. Physical Requirements: Lift up to 50 lbs, frequent standing, walking, bending, stooping, kneeling, and reaching. Climb ladders and safely operate a vehicle. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $12-20 hourly 16d ago
  • CDJR Service Writer

    Son's Automotive Group

    Service associate job in Montgomery, AL

    SONS CDJR is seeking an experienced automotive Service Advisor for our service departments. To be considered for this position, candidates must have previous Service Advisor experience in a dealership franchise setting. Will consider individuals with proven strong customer service and sales experience. If you are an ambitious self-starter, this could be the perfect opportunity for you. At SONS CDJR, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee is absolutely critical to its success. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership through the years. What We Offer $90K earning potential Medical and Dental 401K Plan Paid time off and vacation Growth opportunities Paid Training Employee vehicle purchase plans Family owned and operated Long term job security Health and wellness Flexible Work Schedule Saturday Lunches Discounts on products and services Responsibilities Oversee flow of the Service Drive. Ensure that customers receive prompt, courteous, and effective service. Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer. Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled. Ensure that the daily inventory of technicians' time is consistently sold to service customers. Distribute work between technicians efficiently. Qualifications Organized and friendly personality Demonstrated ability to manage others Time management skills Fantastic communication skills with your customers Professional, well-groomed personal appearance Clean driving record Willing to submit to a pre-employment background check & drug screen #SAG-SA
    $90k yearly 60d+ ago
  • Customer Service Associate

    Friendly Express 3.6company rating

    Service associate job in Waverly Hall, GA

    Job DescriptionDescription: Job Title: Customer Service Associate Department: Store Operations Job Summary: The Customer Service Associate works to support the success and profitability of the store. They hold a crucial role because they create the first and last impression with customers in their store every day. The Customer Service Associate is responsible for supporting the management team in facilitating and completing all store level tasks including food preparation, cash register duties, customer service, cleaning and all other related functions. The Customer Service Associate ensures an exceptional customer experience by providing world class customer service and fosters a cohesive, collaborative, team-oriented relationship with all team members. Essential Functions: -Smile and greet customers in a friendly manner as they enter the store. Provide a fast, friendly and enjoyable shopping experience whether they are a gas/fuel, a retail sales, or a food service guest Respond to customer requests in a timely and efficient manner. Engage each customer genuinely and thank them for their business. -Operate a cash register adhering to all Company policies and standards. Maintain proper cash levels and follow all cash handling and shift change processes and procedures to ensure no cash shortages occur. Complete customer transactions including gas/fuel, retail sales, and food service items. -Adhere to federal and state laws, and company policy regarding the sale of alcohol, tobacco, lottery and all other age restricted products. -Ensure the proper execution of assigned foodservice programs and procedures. Assure fresh, quality food, hot coffee and beverages are available at all times. -Follow Friendly Express uniform, appearance, and dress code policies. -Adhere to the execution of established safety and security policies and procedures -Ensure the proper execution of all assigned store level marketing programs. -Suggestively sell promotions, food and beverage specials and Friendly Express loyalty programs. -Maintain a clean customer-ready store inside and outside. -Complete all store housekeeping functions (i.e., Cleaning, dusting, sweeping, mopping, emptying trash, cleaning restrooms, cleaning food service equipment, policing parking areas and lot, cleaning gas pumps, etc.) -Replenish products and supplies to ensure in stock conditions at all times. Rotate and front-face stock to ensure freshness and quality of products and easy customer access. Remove damaged and out-of-code merchandise from the shelves. -Keep store looking neat and attractive. -Communicate with Management team regarding customer requests or complaints and any vendor related concerns. Report all theft and any suspected shoplifting. -Check in external and internal vendors according to standards and procedures. -Follow all company policies, procedures, and quality standards. -Assume other duties and responsibilities as assigned to accommodate store operational needs. -Represent the Friendly Express brand by exemplifying Friendly Express core values. Requirements: -Must be at least 18 years of age to be considered for this position. -Ability to Multi-task, perform repeated bending, reaching, prolonged standing, and be able to occasionally lift up to 50 pounds. -Basic language and mathematical skills. -Ability to read and comprehend simple instructions, short correspondence, and memos. -Willingness to work weekends, nights, and holidays as scheduled. -Must be able to reliably report to work on time, as scheduled.
    $23k-30k yearly est. 29d ago
  • Test Content Services Specialist

    Psi Services 4.5company rating

    Service associate job in Montgomery, AL

    **Title:** Test Content Services Specialist **Salary:** $55K **About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers. We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent. At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle. Learn more about what we do at: ************************* **About the Role** The Test Content Services Specialist applies technical expertise in exam content management, database management, and project management to the publication and maintenance of certification exams. The Test Content Services Specialist will import exam content from client representatives, prepare and configure exams for publication, and perform quality checks for publication and maintenance of exam forms in PSI's proprietary item banking and exam delivery software. - This is a full-time permanent role, with flexible hours around core office availability Monday to Friday. The role can be performed remotely in the US, UK, or Sweden, with occasional travel for meetings, events and workshops. **Role Responsibilities** - Onboard new clients and determine appropriate test setup based on client requirements. - Intake new exams for existing clients and publish exams according to established timeline requirements. - Develop and maintain timelines for test publication activities and track progress in project management ticketing software. - Format files to import client content into item banking and test delivery software, and ensure all data is imported accurately. - Prepare tests for publication and implement live updates to tests. - Collaborate with Information Technology personnel and/or Test Content Services Manager to provide software support and training for clients. - Identify potential test publication issues, troubleshoot, and suggest possible solutions to problems. - Conduct quality control according to department procedures and address issues. - Support other Content Management teams with tasks related to test publication. - Participate in the development and maintenance of documentation of Test Content Services work processes and associated technology tools, including system user guides. - Maintain in-depth and up-to-date knowledge of proprietary item banking and exam delivery software. **Knowledge, Skills and Experience Requirements** ▪ Bachelor's degree level preferred ▪ 1+ years' experience exam publication, item bank management and/or database management. ▪ Strong communication skills required. ▪ Ability to approach problems with creative problem solving. ▪ Proficiency with Microsoft Office applications. ▪ Experience with Jira a plus. ▪ Experience with XML, HTML and QTI file formats preferred Benefits At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role. In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes: + 401k/Pension/Retirement Plan - with country specific employer % + Enhanced PTO/Annual Leave + Medical insurance - country specific + Dental, Vision, Life and Short Term Disability for US + Flexible Spending Accounts - for the US + Medical Cashback plan covering vision, dental and income protection for UK + Employee Assistance Programme + Commitment and understanding of work/life balance + Dedicated DE&I group that drive core people initiatives + A culture of embracing wellness, including regular global initiatives + Access to supportive and professional mechanisms to help you plan for your future + Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
    $55k yearly 13d ago
  • Customer Service Representative

    Greenpoint 4.3company rating

    Service associate job in Montgomery, AL

    Description About GreenPoint Ag GreenPoint Ag is a farmer-owned, American-owned company. We're committed to farmers' success, because that's the only way we succeed. It's a responsibility we don't take lightly, and we look for employees who share this same commitment. As a leading Southeastern U.S. agricultural inputs company, we source our strength from high-quality employees who allow us to build long-term relationships with our customers. We operate in over 100 communities across ten states. If you share a passion for rural America and the farmers who are so vital to its health, then we'd like to talk with you. We are an Equal Opportunity Employer committed to creating an inclusive and dynamic workplace with the opportunity to challenge yourself in one of today's most vital industries. If you are a hardworking, passionate team player we would love to consider adding you to the GreenPoint Ag team. Our Opportunity We are looking for someone to fill a role for our location facility at Montgomery, AL. The position is regular full-time. The job role is primarily Customer Service Representative. Our culture fosters a connected work environment, employee engagement, and career development. Resume is required for this position Summary/Objective Serves as the customer liaison to bridge customers with account managers, supply, and logistics. Responsible for the successful execution and management through the entire life cycle of contracts and orders. Works directly with account managers and ensures the highest level of support for GreenPoint Ag's customers and vendors.Essential Functions Builds strong customer relationships through providing excellent service Performs contract management (i.e. contract entry, maintenance of orders, contract closure, reconciliation, etc.) Addresses customer requests via phone or email (internal & external customers) Performs customer invoicing Collaborates with teammates Performs inventory management within ERP system Works closely with sales, supply, logistics and other GreenPoint Ag teams Ensures consistent adherence to approved credit policy Assists Warehouse Manager with merchandising, inventory management and housekeeping Deliver products when necessary Assist with loading/unloading products Supervisor This job has no supervisory responsibilities. Required Qualifications One year certificate from college or technical school; or 2+ years of experience and/or training in operations, customer support, or a related role; or equivalent combination of education and experience Experience with agriculture preferred Valid driver's license; must be able to meet a Motor Vehicle Review in accordance with Company policy Knowledge, Skills & Abilities Excellent interpersonal skills necessary for customer relations Strong written and verbal communication skills Dedication to building strong relationships with external and internal customers Creative problem-solving abilities Courageous decision-making abilities Aptitude to effectively prioritize and execute tasks to full completion Ability to meet challenging deadlines while still producing high-quality work Proficiency with Microsoft Office Suite (Word, PowerPoint, Excel) Must be innovative and self-motivated; needs to have a passion for the business and a willingness to learn Ability to work varied hours/days, including nights, weekends, and holidays as needed Ability to communicate with associates and customers Ability to read, count, and write to accurately complete all documentation Work Environment While performing the duties of this job, the employee regularly works in an office setting, but may occasionally visit agricultural/warehouse sites that include exposure to extreme temperatures, dust, moisture, noise, and industrial hazards that require the use of PPE. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Regular use of the telephone and e-mail for communication is essential. Sitting for extended periods and the use of hands to finger is common. No heavy lifting is expected. Exertion of up to 10 lbs. of force may occasionally be required. While performing the duties of this job, good manual dexterity for the use of common office equipment such as computer terminals, calculator, and copiers is needed. While performing the duties of this job, the employee is frequently required to walk and talk or hear. Specific vision abilities required by this job include distance vision and ability to adjust focus. Vision requirements relate to ability reading/using computer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Travel Approximately 3% Other Duties Please note this is intended to describe the general nature and level of work performed by employees assigned to this position. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications. Other job-related duties may be assigned without need to change this job description. GreenPoint Ag reserves the right to amend and change responsibilities to meet business and organizational needs as necessary with or without notice. EEO Commitment: We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, national origin, ethnicity, sex, pregnancy, sexual orientation, gender identity/expression, including transgender identity, religion, disability, age, genetics, active military or veteran status and any other characteristics protected under applicable federal or state law. BenefitsMedicalDentalVisionLife and AD&DDisability 401K Paid Vacation TimePaid Sick TimePaid Personal Choice Days (2) Paid Community Volunteer TimeEmployee Assistanceand more…. Communication with You We are mindful that the job placement market has recently been infiltrated by individuals attempting to commit fraudulent acts. Unauthorized persons have been known to place advertisements for fake positions in the name of innocent and unwitting employers by mixing them in among legitimate job postings on authorized sites and by posting them on sites not used by the genuine employer. These imposter advertisements sometimes contain contact information for interested applicants that are different from an employer's career website or company email address. Such imposter job advertisements typically include promises of high-paying jobs with the requirement that job seekers first send sensitive personal information or money to pay for things such as visa applications or processing fees. Please be advised that GreenPoint Ag will never ask a potential job seeker for any sort of advance payment as part of the recruitment or hiring process. You should look carefully at any email address that you are instructed to use to submit a job application. All email correspondence from GreenPoint Ag ends in “@greenpointag.com.” If you have questions about any of our open positions, please visit our careers website at *************************************
    $27k-33k yearly est. Auto-Apply 60d+ ago
  • Customer Service Advisor - Migrant Help

    Maximus 4.3company rating

    Service associate job in Montgomery, AL

    Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team. This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered. This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance. 12pm - 8pm 1pm - 9pm 2pm - 10pm. Start date: Monday 19th January 2026. This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives. 1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. 2. Identify and address safeguarding concerns promptly and effectively. 3. Meet customer service standards and performance goals. 4. Respond to difficult and sensitive cases with empathy, patience, and resilience. 5. Deliver information services across multiple channels (telephone, online, email, and live chat). 6. Resolve service user issues proactively, calmly, and professionally. 7. Offer guidance, tailored recommendations, and signposting to Service Users. 8. Follow established processes and adjust to evolving procedures. 9. Manage confidential information with strict adherence to data protection standards. 10. Proactively seek and address feedback to drive continuous improvement in role. Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and patient. • Experience maintaining high levels of accuracy and attention to detail in all tasks. • Experience collaborating with diverse teams to achieve common goals. • Ability to solve complex problems and deliver solutions in a timely manner. • Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained. • Ability to resolve conflict, ensuring a positive outcome. • Ability to work independently, demonstrating initiative and good decision-making skills. • Strong written English skills to accurately input and record service user information. Desirable • Experience working with service users with additional needs and adapting to unique requirements. • Awareness of mental health issues and a passion for further learning and development in this area. Individual Competencies • Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks. • Ability to listen and engage with service users, understanding their needs and replying appropriately. • Ability to show empathy towards other's experiences and emotions. • Clear, effective and engaging communication skills with service users. • A positive approach to fostering an encouraging environment for colleagues and service users. • Proficient using a variety of digital software applications, and openness to learning new technologies. • Ability to prioritise time and tasks to meet deadlines and achieve objectives. • An open approach to embracing diverse perspectives and adapting to new ideas and ways of working. • Ability to adapt to changing environments and needs, being flexible and resilient in situations. • Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards. Desirable • Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 25,185.00 Maximum Salary £ 25,185.00
    $25k-31k yearly est. 3d ago
  • Business Customer - Service and Sales Coordinator

    Dragonfly Internet

    Service associate job in Opelika, AL

    About the Company At Dragonfly Internet, we're all about taking flight and helping communities soar with faster, more reliable internet-especially in areas where connectivity has long been out of reach. With our cutting-edge fixed wireless and fiber technologies, we're transforming the online experience for rural homes and businesses. As we grow, we're looking for team members who are ready to support that mission-people who thrive on connection, communication, and coordination. About the Role We're seeking a dynamic, detail-oriented Business Customer - Service and Sales Coordinator to join our team. This role bridges the gap between customer service, sales, and project coordination, ensuring our business clients receive timely, seamless support from initial inquiry through service activation and beyond. This role requires strong communication skills, an understanding of business-class internet and voice services, and the ability to manage multiple tasks with efficiency and professionalism. Responsibilities Customer Service & Sales Support Serve as a primary point of contact for business customers, responding to inquiries via phone, email, and CRM platforms Support sales representatives with lead follow-up, proposal preparation, and order processing Project Coordination Manage customer onboarding projects, including service installations, upgrades, and account transitions Coordinate with technical and field teams to ensure timely service delivery and updates Track project timelines and proactively communicate status with internal teams and clients Telephony & Service Expertise Maintain working knowledge of Dragonfly's business internet and voice (VoIP) solutions Assist customers with basic troubleshooting, account changes, and billing questions related to business voice services Liaise with network operations and technical support teams for escalated telephony or provisioning issues Administrative & Operational Support Maintain accurate and up-to-date records in CRM and billing platforms Generate and manage service contracts, sales quotes, and service order documentation Assist with invoicing and contract renewals for business accounts Qualifications 2+ years' experience in a customer service, sales support, or project coordination role (preferably in telecom or broadband) Familiarity with business internet, voice/VoIP services, and telephony terminology Strong organizational and multitasking skills with attention to detail Excellent communication and interpersonal skills Proficiency with CRM software, Microsoft Office, and Google Workspace Ability to work independently and collaboratively in a fast-paced environment Preferred Skills: Experience working with broadband service providers or managed services Familiarity with provisioning tools, VoIP platforms, or PBX systems Experience supporting small-to-medium businesses (SMBs) Pay range and compensation package Competitive Salary Health, Dental, and Vision Insurance Paid Time Off & Holidays Continuous Learning Opportunities Free Tuition at a local leading university Employee Discounts on Internet Services Free swag Equal Opportunity Statement SP Broadband is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Seniority Level Entry Level to Associate Level Industry Telecommunications Employment Type Full-time on site in Opelika, AL Job Functions Marketing Administrative Microsoft Office CRM Software Telephony Broadband
    $23k-31k yearly est. 8d ago
  • Service Consultant

    Lakeside Marina 4.6company rating

    Service associate job in Dadeville, AL

    Hours: 45 - 50 hours a week Reports to: Service Manager The following outline of a job description is to serve as a guide for expected job performance. It is not intended to limit individual initiative. Lakeside Marina reserves the right to add or delete job responsibilities. FUNCTIONS: First line of contact and information link between customer and dealer during service process Perform write ups with timely and accurate completion of repairs Suggest additional parts and repairs to customer as may be needed Oversee parking and storage of customers boats QUALIFICATIONS: Experience in marine business Knowledge of boat terminology Basic technical knowledge in marine product Excellent communication skills Basic computer operating skills Ability to operate boats, motors, and tow vehicles RESPONSIBILITIES: Greet service customers in timely manner with courtesy and willingness to help Identify customers needs and or problems and accurately record them Inspect unit and make any necessary notes as to condition prior to repairs Fill out the Service Write Up Sheet according to dealers instruction manual Secure dollar amount for repairs and have customer sign for approval Refer potential sales customers to Sales Department Recognize probable warranty repairs and assist in receiving authorizations Coordinate all parking, movement, and storage of boats while on the dealership's premises Assist Service Manager with scheduling of all service work Assist Service Manager in maintaining schedule log of work orders Contact customers as needed during repairs to keep them informed of status and to secure authorization for additional repairs as needed Assist in acquiring any required parts for work orders, making sure that everything is properly listed on active work order Assist with inspection of finished repair and work orders Assist customers during the service pick up process by explaining work order, explaining all service work performed, moving unit into area for pick up, inspecting unit with customer, escorting customer to cashier, and assisting with hook up Assume the duties of the Service Manager in his absence BEHAVIOR TRAITS: Dependable and Prompt Good health and mobility Good grooming habits, must appear neat and clean Pleasant demeanor Thick skinned and patient, must be able to deal with irritated customers Self confident Ability to organize and lead a team of technicians Must be detail oriented Must possess legible handwriting with adequate vocabulary and spelling Must be self motivated and able to keep busy in between customers PROFESSIONAL DEVELOPMENT: Attend training for service personnel as available Attend technical training and work toward becoming a certified technician for various product ACCOUNTABILITY: Maintain a CSI score of 95% or more on questions regarding service process Do your part to help service techs maintain a high efficiency Maintain 5% or less comebacks due to inaccurate service write up forms Eliminate customer complaints related to poor communication Eliminate customer complaints related to the condition of unit during time of pick up View all jobs at this company
    $43k-74k yearly est. 60d+ ago
  • Service Writer

    Fitzgerald Peterbilt Management Inc.

    Service associate job in Montgomery, AL

    Job Description Fitzgerald Peterbilt of Birmingham has an immediate need for a Service Writer Fitzgerald Peterbilt currently employs over 150 employees throughout our various locations that include Huntsville, Birmingham, Gadsden, and Montgomery in Alabama, Bristol and Fancy Gap in Virginia and in Cookeville, Tennessee. Fitzgerald Peterbilt offers an opportunity to grow with a committed team of Management! While offering amazing benefits. The Job at a glance: Write service orders and follow up with mechanics on specific job Answer phone calls Schedule appointments Maintain a clean and welcoming work environment Communicate repair need with customer(s) Adhere to all company policy, procedure, safety and environmental rules Qualifications: A High School Diploma or GED Class 8 truck knowledge preferred (not required) Microsoft efficient (Excel, Word) Effective communication skills If this sounds like you and you are a team player and have a professional, positive, upbeat attitude we would love for you to join our growing team of professionals!
    $29k-46k yearly est. 6d ago
  • Customer Service Attendant

    Sud Stop Car Wash

    Service associate job in Montgomery, AL

    Welcome and thank you for your interest in joining our team! We're excited that you're considering a career with us. At Sud Stop Car Wash, we're always looking for individuals who bring passion, integrity, and a commitment to excellence in everything they do. This application is your first step toward becoming part of a team that values collaboration, growth, and meaningful impact. Working for Sud Stop definitely has it perks: Comprehensive Benefits - including medical, dental, vision, life, disability, and 401(k) retirement plans. Work-Life Balance Support - paid time off, holidays, sick leave, parental leave, and other forms of protected leave across our companies. Wellness & Lifestyle Perks - employer-funded Lifestyle Spending Account, Employee Assistance Program, and access to voluntary benefits such as pet insurance, accident, and critical illness coverage. Growth & Opportunity - a culture of training, development, and internal promotion, with clear pathways for career advancement! We look forward to learning more about you! Customer Service Attendant - Sud Stop Car Wash Do you have great energy, love helping people, and enjoy working in a fast-paced environment? Sud Stop Car Wash is looking for a friendly Customer Service Attendant to join our team in Montgomery, AL. About Us At Sud Stop Car Wash, every car (and every customer!) matters. We take pride in delivering a clean shine and an even brighter experience. Our team is growing, and we're looking for enthusiastic people who value teamwork, positivity, and great service. What You'll Do Welcome and assist customers with a positive attitude Keep things safe, speedy, and sparkling clean Promote memberships and services to boost sales Support your team and lead by example Work outdoors in all weather (on your feet, moving around) What We're Looking For Customer service and/or sales experience Strong communication skills and a team-first attitude Reliable transportation Comfortable working on your feet and lifting up to 50 lbs Comfortable working outside for prolonged periods of time Weekend and holiday availability Car wash experience is a plus, but not required-we'll train the right person! Pay & Perks Competitive hourly pay + bonus opportunities Medical, dental, vision, and life insurance 401(k) with company match Paid holidays (including 3 “flex” days) PTO and growth opportunities nationwide Ready to Grow With Us? If you're upbeat, dependable, and excited to help people, we'd love to meet you. Apply today and start your journey with Sud Stop Car Wash! Job Location: 4150 Eastdale Cir, Montgomery, AL 36117 Thank you for taking the time to apply and share your background with us. We recognize the effort that goes into this process, and we truly appreciate your interest in becoming part of our team. If there's a mutual fit, we'll be in touch with next steps. In the meantime, we wish you all the best in your professional journey! Sud Stop Car Wash is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or disability status.
    $20k-27k yearly est. Auto-Apply 6d ago
  • Member Service Consultant

    Max Credit Union 3.2company rating

    Service associate job in Montgomery, AL

    At MAX Credit Union, our culture is built on simplicity, integrity, and hospitality . As a Member Service Consultant, you'll be the trusted guide who helps members navigate their financial journey with clarity and care. Whether opening accounts, educating on digital tools, or offering tailored solutions, you'll embody our commitment to making banking easy, honest, and personal-creating experiences that build lasting relationships and member confidence. We value our team and offer a competitive benefits package that includes: Comprehensive health and dental coverage 200% employer 401k match! Access to pharmacy and wellness programs Supportive work environment with recognition for outstanding service and more ! Role: The Member Service Consultant (MSC) is responsible for delivering exceptional service to current and potential members by understanding their needs, offering appropriate Credit Union products and services, and supporting them through every stage of the member journey. This role requires a high degree of organization, interpersonal influence, attention to detail, and a commitment to creating positive, solutions-focused experiences. The MSC serves as a key representative of the Credit Union's values and service culture, ensuring every interaction is personal, professional, and productive. Essential Functions & Responsibilities: • Proactively engages with members to identify needs and offer tailored solutions that align with their financial goals. • Opens new accounts while clearly explaining available products, services, and required disclosures. • Educates members on self-service options including Online Banking, Mobile Banking, and Debit/ATM card access. • Fosters long-term member relationships by promoting trust, credibility, and satisfaction with each interaction. • Accurately assists members in completing necessary documentation for services such as direct deposit, stop payment orders, payroll deductions, and fraud claims. • Handles member inquiries and requests via mail, phone, or in person, ensuring all responses are compliant with policies and delivered in a timely, empathetic manner. • Escalates complex member issues appropriately while ensuring a seamless handoff and follow-up. • Maintains a comprehensive understanding of Credit Union products, services, promotions, and policies. • Effectively cross-offers appropriate solutions and educates members on financial tools that enhance their banking experience. • Tracks member engagement and opportunities through CRM tools or assigned systems. • Assists with branch responsibilities including receptionist and front-line representative coverage on a rotating basis to maintain operational proficiency. • Supports operational efficiency by adhering to established policies, procedures, and security protocols. • Maintains accurate records and completes administrative tasks related to member servicing. • Collaborates effectively with team members, supporting a positive, inclusive, and solutions-oriented work environment. • Contributes to team success through participation in meetings, sharing feedback, and supporting process improvements. • Maintains a member first mindset. • Upholds core values and builds team member and customer relationships. • Completes all training as required. • Performs other duties as assigned.
    $26k-31k yearly est. 36d ago
  • Financial Services Representative

    Worldacceptance

    Service associate job in Montgomery, AL

    World Finance, winner of the Top Workplaces USA award for five years in a row and a two-time winner of Newsweek's Most Trustworthy Companies award, helps customers meet their financial needs and unlock their financial good. We're an energetic team looking for a Financial Services Representative to guide customers on their financial journey. As a Financial Services Representative, you're the face of World Finance - empathizing, empowering, and engaging with our customers. The primary responsibility of the Financial Services Representative is to assist the Branch Manager in operating the branch effectively and efficiently and to maximize growth. This position is expected to utilize sound lending skills, maximize potential profits, and follow policies for effective collection of accounts. This position is also responsible for providing excellent customer service which is an essential part of marketing the branch and Company culture. Hourly Pay: $16 What you'll do: Guide customers toward upward credit mobility through good financial choices. Provide top-tier customer service, assisting customers with questions, concerns, and products. Process and prepare loan applications. Take and process payments. Prepare loan documents and execute loan closing on current renewal loans. Balance assigned cash drawer daily. Prepare and complete the daily branch bank deposit and possibly transport money (operating cash, interim deposits, daily deposits) to and from the bank. Maintain strong customer relationships and build community within your branch. Other duties include but are not limited to: Call approved and unmade applications to close loans daily. Help build tax clientele and provide tax services. Send complete and accurate credit denial letters within 30 days from the date of application. Pay branch expenses as instructed by Branch Manager. Experience (and Requirements) that will WOW us! Must be able to demonstrate self-confidence and organizational skills. A history of choosing kindness, showing compassion, and helping others. The willingness to seek quality-driven solutions and embrace new ideas. Absolute team player - pitching in when needed and accepting help, too. To perform this job successfully, an employee must have basic computer skills. A valid driver's license & access to a dependable vehicle. Must possess a valid driver's license & reliable transportation to independently transport bank deposits and fulfill other required job responsibilities. Why World? We hire from within: we want to see you grow and climb in this company. Each year, we promote 80% of Financial Services Reps to management. 75% of World's Operations Executives moved up from a similar role. We pay you to give back: employees get paid volunteer hours each year. Health, dental, vision, and life insurance are available to full time team members the 1st of the month following 30 days. Paid holidays, vacation time, and a 401(k) plan (including company match). Be part of a team with clear values, strong community, and a sense of belonging. We'll get you home for dinner: your life outside of work is priority #1 You'll make a positive impact on the lives of the customers you serve. Who is World? Since 1962, World Finance has helped millions of people unlock their financial good. We aid customers in overall financial wellness, celebrating the hundreds of thousands of customers able to achieve better credit each year. Based in Greenville, SC, World reaches over one million customers annually - turning their financial possibility into reality through services like personal loans and tax preparation. With over 1,200 branches in 16 states, World is proudly rooted in the communities it serves. Our goal is to see our customers thrive, growing their credit and accessing more opportunities. We set ourselves apart as the financial partner with heart, offering an ever-expanding menu of customer-focused services and a commitment to teamwork, community, and care. Physical Demands and Working Conditions: • Frequently stationary with regular movement throughout the office; occasional climbing, kneeling, bending, twisting, and reaching. • Occasionally lifts up to 5 lbs. and may exert up to 30 lbs. of force (e.g., opening file drawers). • Requires regular use of vision, hearing, fine motor skills, and verbal/written communication. • Fast-paced, high-demand environment with shifting priorities and tight deadlines; requires professionalism, multitasking, adaptability, and collaboration. • Occasional local travel; may include extended hours, evenings, or weekends. • Standard indoor office setting with shared workspace, typical noise, lighting, and temperature. • Frequent customer and coworker interaction; must communicate clearly and professionally in person, by phone, and electronically. • Regular, reliable attendance and punctuality are essential. Disclaimers: Employees must be able to perform the essential functions of this position with or without reasonable accommodation, which World Finance will provide unless doing so would impose an undue hardship. Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. The employer reserves the right to modify, assign, or reassign duties, responsibilities, and activities at any time with or without notice as needed to meet business needs. It is the policy of World Acceptance Corporation to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, World Acceptance Corporation will provide reasonable accommodations for qualified individuals with disabilities.
    $16 hourly Auto-Apply 37d ago
  • Financial Services Representative State Farm Agent Team Member

    Danny Cox-State Farm Agent

    Service associate job in Montgomery, AL

    Job DescriptionBenefits: Bonus based on performance Opportunity for advancement Training & development State Farm Insurance Agent located in Montgomery, AL is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Danny Cox, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance. Responsibilities Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. As an Agent Team Member, you will receive... Salary plus commission/bonus Paid time off (vacation and personal/sick days) Valuable experience Growth potential/Opportunity for advancement within my agency Requirements Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred Successful track record of meeting sales goals/quotas preferred Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People oriented Self motivated Proactive in problem solving Ability to effectively relate to a customer If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. By accepting this position, you are not guaranteed an agency position with State Farm Insurance Companies. As an agent team member, you will still need to go through the regular State Farm agent selection process when you are ready to pursue an agency opportunity. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $20k-30k yearly est. 10d ago
  • Member Contact Center Financial Services Representative

    ASE Credit Union 3.1company rating

    Service associate job in Montgomery, AL

    Job DescriptionRole Responsible for accurately processing financial transactions and assisting members with a variety of products and services. Provides friendly, professional, and confidential service to members while minimizing wait time. Major Duties and Responsibilities35% Works loan queues and conducts interviews with loan applicants for various types of loan requests. Identifies and uncovers needs through conversation and makes appropriate recommendations for loans and products based on member needs. Reviews all documentation for completeness and accuracy according to established policies, procedures, and compliance guidelines. Responsible for meeting established production goals monthly. Adheres to member service standards. 30% Obtains member information and inputs or updates information into the core system. Opens various new accounts, share certificates, IRAs, and specialty accounts. Educates members about products and services focusing on benefits from using needs-based conversation skills. Assists with a wide variety of member services including account questions, fraud and dispute issues, safe deposit boxes, stop payments, and notary services. Processes business account requests. 25% Assists with answering the loan line and provides backup and support to the call center and processor as needed. Answers incoming department calls and emails and helps maintain a high level of service. 5% Complies with all company policies, procedures, and service standards. Complies with applicable laws and regulations. 5% All other job responsibilities as assigned by management. Knowledge and SkillsExperience Two years of financial industry experience required. Experience in sales, opening accounts, and/or consumer lending preferred. Education/Certifications/Licenses High school degree or GED required. Interpersonal Skills A significant level of trust and diplomacy is required to be an effective subject matter expert in the position. Ability to communicate information of a sensitive and/or highly confidential nature is a normal part of the day-to-day experience. Communications can involve motivating, influencing, educating, and/or advising others on matters of significance. Ability to develop and foster strong working relationships with team members and members to ensure we are achieving the overall mission and vision of the credit union. Incorporate core values into daily activities and decisions. Other Skills Must be bondable. Excellent written and oral communication skills. Time management skills. Ability to prioritize and multitask. Logic and reasoning skills. Attention to detail. Microsoft Office. ADA RequirementsPhysical Requirements Perform primarily sedentary work with limited physical exertion and occasional lifting of up to 5 lbs. Must be capable of climbing / descending stairs in emergency situation. Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours whenever required or requested by management. Must be capable of local travel as driver and travel by commercial airlines, rental vehicles and public transportation and be able to lodge in public facilities. Must be capable of regular, reliable and timely attendance. Working Conditions Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise. Mental and/or Emotional Requirements Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters. Nothing in this position description restricts management's right to assign or reassign duties and responsibilities to this job at any time. ASE Credit Union is an Equal Opportunity Employer Job Posted by ApplicantPro
    $21k-24k yearly est. 17d ago

Learn more about service associate jobs

How much does a service associate earn in Auburn, AL?

The average service associate in Auburn, AL earns between $21,000 and $58,000 annually. This compares to the national average service associate range of $23,000 to $63,000.

Average service associate salary in Auburn, AL

$35,000

What are the biggest employers of Service Associates in Auburn, AL?

The biggest employers of Service Associates in Auburn, AL are:
  1. Lowe's Companies
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