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  • Associate Compliance Service Specialist

    Synapse Services, LLC 4.6company rating

    Service associate job in Syracuse, NY

    The Associate Compliance Service Specialist (ACSS) role is unique role that combines compliance functions in addition to servicing functions. This position supports the Compliance Service Specialist Team, and the Regulatory Filing team within the Compliance department to provide greater control and oversight into that function. This role allows for significant improvement in compliance targets and metrics. The role of ACSS is a hybrid role with a highly specialized skill set to bridge the gap between the Servicing Team and the Compliance Team. ACSS role is crucial to the overall success of the organization and will play a key role in supporting the Regulatory Filing team to ensure that compliance deadlines and requirements are met. Essential Functions/ Primary Responsibilities: Prepare, send, and collect state specific diligent effort forms and additional state specific forms. Manage assigned accounts and handle all aspects of the post binding workflow. Maintaining post binding files and uploads into Centralis. Reviewing outstanding subjectivity requirements and coordinating collection of outstanding subjectivities. Establish and develop solid working relationships with external retail and carrier partners. Order policies from the carriers. Follow up on outstanding policies and endorsements. Setting and following up on suspenses for cross department tasks (i.e. for AAM, AE and AM's) Review policies, binders and invoices for accuracy. Coordinate policy and binder corrections. After review, apply state required stamping language and deliver the policy to the retail partner. Completing any required carrier surplus lines forms. Willingness to be cross trained in all aspects of the department as assigned by the Director of Compliance. Other tasks and responsibilities as determined based on operational needs within the department. Knowledge, Skills, and Ability: Must obtain a Property & Casualty License within ___ days of hire date. Basic knowledge of insurance markets, rating procedures, coverages, and industry operations to effectively manage, maintain, and service assigned client and prospect. Demonstrated ability to manage multiple priorities in a high-volume position, deliver timely and accurate work products with a sense of urgency as required. Exceptional interpersonal skills, high level of emotional intelligence, and exceptional communication skills. Goal and detail oriented: sense of urgency and ability to meet client and producer expectations through well executed time management skills. Ability to utilize computer and understand functionality. Consistently increasing knowledge of available technology and amending work patterns to maximize efficiency. Knowledge and ability to perform technical tasks to expedite client service using critical thinking and analytical skills where applicable. Personal Accountability, willingness to learn and grow. Must maintain a valid driver's license or have transportation available when needed to be able to leave for calls, meetings and/or visits. Preference will be given to candidates with prior Property & Casualty experience. Working knowledge of commercial lines insurance and/or insurance licensing preferred. Previous insurance or claims experience and knowledge of Property & Casualty compliance concepts preferred. Training will be provided for the right candidate. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. High-pressure, fast-paced environment with significant telephone and personal disruption. A large number of multiple steps in a complex system performed with accuracy and speed is essential to the successful completion of tasks. Other Duties: This is intended to describe the level of work required by the person performing the work of the positions and physical requirements normal to the position. Principal duties outlined are the essential responsibilities and duties and other duties may be assigned as needs arise or as required to support principal duties. Any written contractual agreements will supersede this job description. Employees must be able to perform essential functions of the position satisfactory, if requested reasonable accommodation will be provided to enable employees with disabilities to perform essential functions of the job, absent undue hardship.
    $82k-112k yearly est. 1d ago
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  • Customer Service Representative

    Axius Technologies Inc. 4.1company rating

    Service associate job in East Syracuse, NY

    Key Responsibilities Handle inbound calls from Eye Care Professionals (ECPs) regarding: Lens orders Order status and tracking Remakes General customer service inquiries Make outbound follow-up calls to ECPs on pending jobs Maintain an average of 8 calls per hour Deliver high-quality, professional customer support across multiple channels Resolve issues using available tools, resources, and sound business judgment Escalate unresolved issues appropriately Maintain productivity, quality, and customer satisfaction standards Work collaboratively in a team-oriented environment Communicate clearly, professionally, and courteously at all times General Function The Customer Service Representative provides high-quality multi-channel support (phone, chat, email, social media, and mail) to resolve customer issues efficiently. The role supports business objectives by protecting and increasing revenue while enhancing the overall customer experience. Ideal Candidate Profile Optical experience preferred (opticians, optical front desk, or similar roles) ABO Certification preferred Opportunity to pursue ABO certification post-hire for a pay increase Lab experience is a plus Strong customer service mindset with problem-solving abilities Training Combination of online optical courses and in-person 1:1 training with a team lead Training duration: 2-3 weeks before handling independent calls Basic Qualifications High School Diploma or equivalent preferred but not required Strong written and verbal communication skills in English Ability to perform basic math Customer-focused attitude Intermediate PC skills Proficient with Windows OS, Microsoft Office, internet, and web browsers Commitment to first-call resolution Ability to work effectively in a team environment
    $30k-38k yearly est. 23h ago
  • Customer Service Professional

    Affinity Recruiting

    Service associate job in Syracuse, NY

    Job Description Are you an experienced customer support professional or looking for an exciting career for the first time? Affinity recruiting is looking for a Sales Associate for an amazing client in the Syracuse, NY location! Ideal candidate will have: Minimum of 1 year of customer service / sales experience! Excellent written and verbal communication! Proficient with Microsoft Office Suite (Word, Excel, PowerPoint & Outlook)! Self-motivated, creative, persistent, flexible & innovative! Detail oriented! Duties and Responsibilities: Manage the relationships with new and existing customers! Be the primary contact for customers new and existing! Be the middle person between customers and internal production team, communicating the customers' requirements and requests! Able to troubleshoot customer issues! Assist the marketing and sales team with their initiatives! Will provide support to the sales and marketing team, as needed! Day to day: Interacting with customers - taking new orders, processing repeat orders. Working with the production scheduler to obtain ship dates. Troubleshooting issues with the sales and production team. If this sounds like you, we want to hear from you! Please reply to this posting with an updated resume and a recruiter will reach out to you as soon as possible!
    $43k-82k yearly est. 26d ago
  • Airport Customer Service Agent

    GAT 3.8company rating

    Service associate job in Syracuse, NY

    GAT Airline Ground Support is seeking dynamic, capable, and dependable individuals to join our team of aviation professionals. You are just one step away from beginning your new career. Don't miss this great opportunity. Compensation & Benefits: Competitive pay starting at 17.25 per hour Flight Benefits Company-provided uniforms Daily pay options Paid training 401(k) matching Opportunities for career advancement into leadership roles and other positions within the company Position Overview: As a Customer Service Agent, you will serve as the first point of contact for passengers, playing a vital role in creating a positive airport experience. This position requires a professional demeanor, excellent communication skills, and the ability to work efficiently in a fast-paced environment with strict time constraints. You will be responsible for ticketing, checking in passengers, escorting them to and from the aircraft, and addressing any customer concerns or complaints. Proficiency in using computer systems and providing outstanding customer service is essential. This position may require you to work with multiple carriers and perform additional duties as assigned. Key Responsibilities: Greet and assist customers promptly, courteously, and professionally both in person and over the phone. Announce incoming and outbound flights clearly and accurately. Accurately process credit card and personal check transactions, ensuring all collections are properly accounted for and airline close-out procedures are followed. Accept and process checked baggage weighing up to 100 lbs. and place it on the appropriate conveyor belts for further handling. Operate jetways to ensure they are in the proper position prior to aircraft arrival, and assist with the safe opening, closing, and securing of aircraft doors. Utilize airline computer systems to provide accurate flight information, process ticketing and boarding documents, record lost or damaged baggage, and manage cargo tracking. Escort unaccompanied minors and disabled passengers throughout the airport as needed, ensuring their safety and comfort. Work independently, manage tasks without direct supervision, and consistently meet service standards. Display a professional and positive image, adhering to company grooming and uniform standards at all times. Perform other duties as assigned, which may include assisting with other carriers or tasks in response to operational needs. Requirements: Must be at least 18 years of age. Must have a high school diploma or equivalent (GED) Strong attention to detail and accuracy in handling transactions, baggage, and flight information. Must be able to read, speak, and understand the English language fluently. Ability to stand for extended periods (up to 4 hours at a time) and work in a physically demanding environment. Must possess excellent communication skills, with the ability to engage with passengers in a professional, friendly, and courteous manner in person and over the phone. Proficiency with entry-level computer systems and technology to manage flight information and process transactions. Ability to lift and move items weighing between 50-70 lbs. occasionally. Flexibility to work nights, weekends, and holidays as required by operational needs. Must pass an extensive post-offer, pre-employment background check, including fingerprinting and a criminal history record check as mandated by federal law. Must successfully complete and pass a pre-employment drug test. Equal Opportunity Employer Statement: GAT Airline Ground Support is an equal opportunity employer that makes hiring decisions based on business needs and the best-qualified candidates available. We do not discriminate in our hiring practices based on any protected category. Employment with GAT Airline Ground Support is contingent upon the successful completion of a drug screen, a clean driving record, a 10-year criminal history check, and proof of high school or GED completion.
    $30k-37k yearly est. 40d ago
  • Immigration Services Officer

    Department of Homeland Security 4.5company rating

    Service associate job in Syracuse, NY

    Protect your homeland and defend your culture. Join USCIS, America's frontline defense against illegal foreign infiltration and fraud. If you're ready to help safeguard the nation's immigration system and combat immigration fraud, review the
    $87k-125k yearly est. 5d ago
  • Customer Service Teammate

    Go Car Wash Management Corp

    Service associate job in Liverpool, NY

    Job Description TEXT "GOMILES" to ************ to APPLY! GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites! At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all. If you love cars, enjoy serving others, and want to be active and work outside, then join us! As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers. To succeed at all of this, you must be able to: Positively and energetically engage and communicate with customers Quickly understand, retain, and follow directions and procedures-especially safety Continuously stand, move, and smile for long periods of time Also, you must: Be at least 16 years old Verify you can work in the US We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future. Compensation Teammates in this role typically earn a base pay of $16.00 - $17.50 per hour. Also, Teammates average an additional $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities and experience. To learn more about us, go to ****************** All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation, disability or veteran status, or any other actual or perceived basis protected by law.
    $16-17.5 hourly 9d ago
  • Tenant Services Specialist

    Syracuse Housing Authority

    Service associate job in Syracuse, NY

    Tenant Services Specialist is an Open-Competitive Onondaga County Civil Service position and if hired, continued employment will be contingent on qualifying for, successfully passing, and reachability off the applicable Onondaga County Civil Service Exam. After a conditional offer of employment, a favorable background check, verification of education and work history, and illegal drug screening must be completed prior to starting employment. Proof of identity and legal work authorization will also be required. DISTINGUISHING FEATURES OF THE CLASS This work involves assisting the administration of the Syracuse Housing Authority in providing services to tenants and resolving the more serious or difficult tenant lease violations and other needs for supportive services. Under the direct supervision of an administrative superior, an employee in this class performs a variety of administrative, tenant problem resolution and tenant relations activities of a responsible nature. Works with tenants and staff to resolve tenant lease violations, to prevent or carry out tenant evictions, and other tenant related matters. This position is distinguished from Tenant Services Organizer by administrative duties and the higher level and wider scope of responsibility. Work is assigned and reviewed by an administrative superior through review of written work, review of case records and frequent meetings with supervisor. An employee in this class is expected to perform assigned tasks with independence and good judgment, consulting supervisor for guidance in unusual or serious matters. Supervision may be exercised over other staff assigned to resident retention work duties. Certain assignments made to employees in this class will require reasonable access to transportation to meet field work requirements made in the ordinary course of business in a timely and efficient manner. Does related work as required. Hiring Salary Range: $58,000 - $65,000 TYPICAL WORK ACTIVITIES Receives referrals from SHA administrative staff regarding tenant's problems with maintenance and housekeeping of their apartments, relations with other tenants, relations with Housing Authority administration, lease violations, such as non-payment of rent and counseling tenants on their housing rights and responsibilities. Refers complaints to appropriate person, Housing Authority department or outside agency and follows up on referral to insure resolution of referral. Evaluates cases involving tenant lease violations and determines appropriate steps to be taken, such as warning notice, meeting with tenant, or possible eviction letter. Meets with tenants regarding lease violations to try to resolve problems with tenants and to advise tenant of possible eviction if problem is not resolved. Acts as a liaison between tenant organization leaders and the Housing Authority administration by hearing concerns of the tenant leaders, scheduling meetings with housing Authority administrators and generally keeping communication channels open. Assists the administration in tenant grievance hearings by setting up hearing, contacting board members, providing eviction material and documentation to attorney, recording the hearing and similar administrative tasks. Acts as a liaison between the Housing Authority and agencies providing funding to the Authority by performing as central contact person for administrative details, preparing fiscal reports, budgets, program and data reports and submitting any required paperwork to the funding agency. May conduct training sessions on agency policies and procedures or create written materials to clarify or communicate policy issues with tenants. Provides tenant services such as drafting notices to tenants, answering questions and responding to requests for assistance. Network with a variety of human service organizations in order to refer tenants to appropriate community support services. Provides tenant services such as drafting notices to tenants, answering questions and responding to complaints and problems. FULL PERFORMANCE, KNOWLEDGES, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS Good knowledge of the policies, organization, and operation of the Syracuse Housing Authority. Good knowledge of the needs, problems and interests of low-income people. Ability to establish and maintain effective working relationships with staff, tenants and community agencies and deal effectively with people in difficult situations. Ability to gather and organize pertinent data. Ability to prepare clear and concise written reports. Ability to communicate effectively with others on both an individual basis and in group meetings. MINIMUM QUALIFICATIONS A. Graduation from a regionally accredited college or university or one accredited by the New York State Board of Regents to grant degrees with a Baccalaureate Degree in education, social work, human services or resources, social science, public administration or a field closely related to the aforementioned and one (1) year of professional level work experience in assisting in the administration of or providing a human services program; or, B. Five (5) years of paraprofessional or professional level work experience, in education, social work, *human services or resources, social science, public administration or a field closely related to the aforementioned, one (1) year of which must have been in a professional level capacity in assisting in the administration of or providing a human services program; or, C. An equivalent combination of training and experience as defined by the limits of (A) and (B) above. *note - Human Services comprise those career fields in which practitioners help others to solve their physical or emotional problems or to meet their physical, emotional or mental needs, or to enhance their cultural, social, spiritual or physical conditions. Practitioners in this class are typically characterized by working with people on an individual or group basis. Responsibility for the custody or detention of individuals or for determining program eligibility is not considered qualifying experience.
    $58k-65k yearly Auto-Apply 60d+ ago
  • Customer Service Advisor - East Syracuse NY

    Stonebriar Auto Services

    Service associate job in East Syracuse, NY

    We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now! The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required. All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances, and we plan to launch a 401k retirement plan in the future. Due to our growth, great career advancement opportunities are available too! For immediate consideration, please complete our employment application. We look forward to hearing from you!
    $29k-37k yearly est. 11d ago
  • Customer Service Teammate

    Go Car Wash

    Service associate job in Liverpool, NY

    TEXT "GOMILES" to ************ to APPLY! GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites! At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all. If you love cars, enjoy serving others, and want to be active and work outside, then join us! As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers. To succeed at all of this, you must be able to: Positively and energetically engage and communicate with customers Quickly understand, retain, and follow directions and procedures-especially safety Continuously stand, move, and smile for long periods of time Also, you must: Be at least 16 years old Verify you can work in the US We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future. Compensation Teammates in this role typically earn a base pay of $16.00 - $17.50 per hour. Also, Teammates average an additional $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities and experience. To learn more about us, go to ****************** All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation, disability or veteran status, or any other actual or perceived basis protected by law.
    $16-17.5 hourly 60d+ ago
  • Temporary Food Service Employee -Hourly

    Syracuse 4.0company rating

    Service associate job in Syracuse, NY

    Must have a high school diploma or GED . The ability to read, write and follow instructions. The ability to count cash, and communicate well with the public. Ability to use a calculator and food thermometer. Prefer at least 3 months of previous food service experience or related customer service such as retail. Responsibilities Prepare a variety of simple foods, casseroles, convenience foods, etc. Clean and prepare lettuce and other ingredients to make salads. Make French fries, hot and cold sandwiches, coffee, cook eggs, omelets, burgers, etc. Slice meat, cut cake, pie, etc. Serve food on a serving line, including sandwich bars, hot lines, salad bar, etc. Balance and reconcile cash to cash register tapes. Maintain cashier islands, including restocking condiments, cleaning tables, chairs, etc. Prepare assorted fresh dough pizzas according to franchise specifications. Receive stock, and check deliveries against order forms and delivery documents. Move items from storage areas to kitchen as directed. Wash dishes, cooking utensils, counter space, etc; observe safety and health regulations, and maintain highest standards of sanitation.
    $34k-39k yearly est. 60d+ ago
  • Customer Service Account Coordinator ($21/hour - 2nd Shift)

    Customer Service Account Coordinator 21Hour 2Nd Shift

    Service associate job in Syracuse, NY

    Hours: Evening As a Customer Service Account Coordinator within our Data Entry Department at Rapid Response Monitoring, you will work alongside caring people while crafting custom solutions for the service providers we monitor for to help them protect their customer s property and their families. Rapid Response Monitoring is the industry leader because of our amazing customer service and our willingness to customize anything. That s where you come in! See the Responsibilities section below to learn more. The ideal candidate will have exceptional attention to detail, the ability to provide quality customer service, think on their feet, and be friendly but efficient on the phone. Starting Pay Rate: $21.00 Per Hour (not including shift differentials) Shift Differentials: Rapid Response acknowledges the sacrifices our Data Entry employees make when supporting our customers during all hours of the day and night as well as weekends. In recognition of that commitment, we are offering shift differentials for hours worked outside of standard business hours. For hours worked between Monday Friday 6:01am 4:59pm, $21 per hour (standard pay rate) For hours worked between 5:00pm and 9:00pm, +$0.50 per hour For hours worked between 9:01pm and 6:00am, +$1.00 per hour For hours worked Saturday & Sunday between midnight and 11:59pm, +$1.00 per hour Start dates Available: Start your 4-week training on one of the dates below: January 26, 2026 (8:00am - 4:30pm) February 23, 2026 (8:00am - 4:30pm) Responsibilities Include: Receive inquiries from clients via phone, email, and fax Triage and field questions from clients Input contract information in our database Implement client account transfers and verify changes Ensure all client account entries adhere to jurisdictional regulations Provide team members with proofreading, scanning, mailing, and other administrative support Summary: Each day, you ll report to your shift on-site at our Syracuse, NY location in Franklin Square. You will receive inbound calls from clients with inquiries, as well as faxes and emails from our queue system. You will triage those inquiries and help in any way you can. The request may be as simple as an address change, or it may be more complex like a change to a contract. At all times, you are working within our Data Entry Team to make sure the clients needs are met with accuracy and efficiency. Qualifications: High School diploma required, Associate s or equivalent military experience preferred Attention to detail, with an ability to stay focused on assigned tasks Basic computer and typing skills Good communication - written and verbal, particularly on the phone Many of our positions require an extra level of screening to obtain Department of Defense security clearance Successfully clear drug screen and background check to meet industry and security licensing requirements Data Entry experience is preferred. What awaits you at Rapid Response: Annual salary increases and performance bonuses Medical, Dental, Vision, and 401k Paid vacation and sick time Wellness program and wellness days off Internal advancement opportunities The opportunity to make an impact on communities across the country every day About Us: Founded in Syracuse, NY in 1992, we are a critical response center focused on saving lives and protecting homes and businesses. Whether it s a fire at a family home, an armed intruder at a business, a missing vehicle, an evening jogger, or a lone family member having a medical emergency, our heroes are there to help every day. Supported by teams of experts in their respective fields, our highly trained specialists are the 24/7 backbone for thousands of alarm companies across the country. Additional Information: Rapid Response offers a competitive compensation and benefits package and dynamic and professional work environments. We also offer continued growth through our internal advancement opportunities. For more information, view our website at ****************************** Rapid Response is an Equal Opportunity Employer. INDRR2
    $21 hourly 8d ago
  • Integration Services Specialist

    Usherwood Office Technology 3.8company rating

    Service associate job in Syracuse, NY

    At Usherwood Office Technology, an Integration Services Specialist provides technical support for multifunction printers (MFPs), surveillance devices, audio visual displays, and phone systems through all phases of the device life cycle, from initial deployment to replacement. This role will work closely with our Logistics, Service, Sales, Projects, and Client Services teams to inquire and support clients' connectivity needs before, during, and after deployment. An Integration Specialist responds to incoming client support requests via our ticketing system, phone, email, and Microsoft Teams. A successful specialist will listen to a client's issue, diagnose the nature of the problem, and provide remote support to remedy. They assist with networking, document workflows, installing software/drivers, and maintaining printing related applications. The specialist will be required to travel to customer sites when necessary to resolve client issues. KEY RESPONSIBILITIES: Support the initial configuration, network connectivity, and applications associated with a new deployment (via onsite or remote). Support Managed print applications: Uniflow, Papercut, Goldfax. Support common connectivity, driver, and application requests. Install, maintain, and support print, surveillance, AV display, and phone applications. Send, receive, and coordinate client deployment surveys. Create and maintain process documentation. Interact with highly technical and non-technical customers equally, including end-users, project managers, engineers, sales, and senior staff members. EDUCATION: Associates degree in Computer Science, Information Technology, Business Technology, related field of study, or equivalent work experience Experience in IT helpdesk, customer service or support capacity is encouraged. A+ certification and Network+ certification or ability to attain within first six months SKILLS & QUAILIFICATIONS: Working knowledge of Microsoft Windows, Mac OS, and applications. Working knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook, Teams) Working knowledge of print related applications and utilities related to Canon, Xerox, HP and Fiery. Ability to prioritize and multitask assigned tasks in a fast-paced work environment. Strong written and verbal communication. Ability to appropriately communicate with customers of all temperaments effectively via phone, email or onsite. Ability to work both independently and in a team environment. Ability to learn and master specific applications. BENEFITS: Excellent benefit offerings including: medical, dental, vision, and supplemental insurance 20 days of paid time off Cellphone allowance Company paid life insurance and long-term disability insurance 401(k) plan with matching company contribution Paid training and certification opportunities Annual company store allowance “Our growth is mirrored by the quality of people we have invested in.” - Louis F. Usherwood, CEO Usherwood Office Technology is an Equal Opportunity Employer. Visit us at *****************
    $32k-37k yearly est. Auto-Apply 21d ago
  • CUSTOMER SERVICE Hardware Store ADVANCED

    Secor Lumber Co., Inc.

    Service associate job in Newark, NY

    Job DescriptionBenefits: Locally owned and operated 401(k) 401(k) matching Competitive salary Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Training & development You might be a great fit if You enjoy serving others as we would like to be served. Making the best even better. You enjoy making a difference in your community. You enjoy helping others. You enjoy working in teams. You're motivated to learn new skills. Job Summary: We are looking for passionate and empathetic Customer Service Representatives who thrive on creating exceptional customer experiences. In this role youll be the voice of our brand-resolving issues, answering questions, and building lasting relationships with our customers. As a Customer Service Representative, you will be responsible for maintaining a clean and organized store environment as well as continuously expanding your own knowledge of the industry, trends, product offerings, and their applications. This job includes, but is not limited to, the following responsibilities: Responsibilities: Provide exceptional customer service by assisting customers both in-store and by phone, addressing inquiries and guiding them to appropriate merchandise and solutions. Provide project solutions and complementary product suggestions to enhance customer projects. Contribute to overall store performance by effectively closing sales and promoting loyalty programs and add-on products. Maintain a clean, organized, and well-stocked store which includes restocking inventory, performing routine shelf maintenance, updating pricing labels, and executing general maintenance tasks as needed. Assist customers with their purchases including loading items into their vehicles when necessary. Communicate current and upcoming sales, promotions, loyalty membership advantages, and other special offers to customers. Demonstrate a commitment to continuous learning by being informed about new products, services, and vendor offerings to improve the overall customer experience. Share observations and ideas for improvements to be made in meeting our customer service objectives. Perform additional duties as assigned to support store operations and team objectives. Qualifications: Outstanding customer service skills A professional, courteous, and pleasant demeanor. Advanced knowledge and talent related to at least one of the store's product categories, and general knowledge and interest in multiple categories within the store. A desire to learn with a willingness to continue to learn. Organized self-starter who thinks independently and solves problems. Strong math, reading, writing, and communication skills. Ability to carry out detailed but uninvolved written or oral instructions. Able to work a flexible schedule, including evenings, weekends, and holidays. Goals: Boost overall sales by matching customer needs with store products and services, enlisting new members to the stores loyalty program, and becoming a trusted problem solving project resource to customers within the store. Continually expand knowledge of all departments in the store. Develop into a versatile team member capable of supporting multiple store functions. Take a personal interest in products sold in the store and gain the knowledge to make new products and merchandising recommendations to management. Develop skill sets of an assistant store manager or store manager, demonstrating excellence in customer service, mastery of hardware skill sets, and reputation as a leader among your peers.
    $28k-36k yearly est. 8d ago
  • Winner's Circle - Customer Service

    Daveandbusters

    Service associate job in Syracuse, NY

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our Winner's Circle position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Winner's Circle position requires a strong communicator who will guide our Guests through their Midway experience. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering. Assists the Guest with all requests and answers questions as needed and makes recommendations on items. Provides game assistance by promptly notifying Support Technicians or Management as needed. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Practices proper cost controls by accurately weighing tickets and scanning merchandise. Responsible for stocking, displaying and securing merchandise in all storage areas. Responsible for the reconciliation of tickets and merchandise inventory. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Winner's Circle. Ensures all plush and shelves are stocked, properly cleaned, and maintained. Properly positions and set up displays to increase Guest traffic and promote sales. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be at least 16 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Be friendly and able to smile frequently. Work days, nights, and/or weekends as required. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend, stoop, mop, sweep and wipe frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $15 - $16.5 per hour Salary Range: 15 - 16.5 We are an equal opportunity employer and participate in E-Verify in states where required.
    $15-16.5 hourly Auto-Apply 60d+ ago
  • Relationship Banking Representative Rotating

    Community Financial System, Inc. 4.3company rating

    Service associate job in Fulton, NY

    Job Description At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration. Just as our employees are committed to helping our customers manage their finances, we're committed to our employees. After all, they make it happen for our customers every day. To ensure our people can enjoy long and successful careers here at CFSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities. As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities. Responsibilities A Rotating Relationship Banking Representative will work in various branch offices in a defined geographical area and is responsible to deliver a positive customer experience to current and prospective bank customers. The person in this position will routinely move between the customer service desk and teller area, as needed. A Relationship Banking Representative must be able to adapt well in the workplace to service the varying customer needs while adhering to bank policies and procedures. It requires someone who will maintain the security of customer information, prioritize items of significance, and be a team player. Routinely provide quality customer service and a positive banking experience by handling financial transactions (i.e., opening of accounts, cashing checks, etc.) with professionalism Determine customer needs, explain and sell products and services Actively participate in lobby management, greeting customers and proactively taking ownership of the customer's in-branch experience Telephone customers to schedule sales appointments and promote products suitable to the customer's needs Participate in branch prospecting efforts and sales initiatives Assist customers with requests such as stop payments, wire transfers, balance discrepancies, loan information, etc. Serve as a liaison between customer and operational areas Conduct customer transactions with accuracy and prepare daily cash balancing within established guidelines Ability to understand directions and adhere to established policy and procedures Able to remain focused and organized to successfully complete responsibilities Actively participate in branch meetings and training to enhance knowledge and development of skills Other related duties as assigned or directed Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to pertinent policies, procedures and internal controls, and meet all training requirements in a timely manner May be called upon to travel to other branches in the area to provide support as needed and to ensure proper staffing levels Qualifications Education, Training and Skills Requirements: High School Diploma or GED required Excellent interpersonal and communication skills Accurate and proficient math skills Documentation skills with attention to detail Clear thinking and ability to remain focused Must be able to consistently demonstrate the Company's core values: Integrity, Humility, Teamwork, and Excellence Internal product knowledge and teller training (provided after hire) Experience/Other: Two (2) years of customer service and/or banking normally required All applicants must be 18 years of age or older.
    $45k-53k yearly est. 5d ago
  • Shop Service Writer (Full-Time) - Rome, NY

    Runnings 4.3company rating

    Service associate job in Rome, NY

    The Service Writer acts as the liaison between customers and Runnings service department. They are responsible for understanding customer repair concerns, writing service orders, estimating costs and timelines, and ensuring customer satisfaction throughout the service process. Rate of Pay: $17.00-19.00 (Based on experience) Key Responsibilities: Greet customers and assess their service needs. Write detailed repair orders describing customer concerns and requested services. Provide accurate estimates for labor and parts. Schedule service appointments and coordinate with technicians. Communicate updates to customers regarding service progress. Review completed work with customers and explain charges. Handle customer complaints and resolve issues professionally. Maintain service records and documentation. Promote dealership services and upsell when appropriate. Qualifications: High school diploma or equivalent; technical training a plus. Prior experience in automotive service or customer service preferred. Strong communication and interpersonal skills. Ability to multitask and stay organized in a fast-paced environment. Basic understanding of vehicle systems and repair processes.
    $17-19 hourly 9d ago
  • Service Writer

    Landpro Equipment

    Service associate job in Savannah, NY

    Full-time Description Competitive Pay, Close to Home, Easy Application Process - Apply Today Department: Service Reports To: Service Manager or Location Manager Supervises: None Compensation & Benefits: Extremely Competitive Wages Paid Time Off Health Benefits Employee Discount 401k and more $40,000-$50,000/year based on experience Purpose: Manages the flow of work through the Service Department from customer interaction through repair completion and invoicing. Assists the Service Manager in maintaining accurate and on-time reports and records relative to the Service Department's operation within the dealership. Responsibilities: Fields internal and external customer inquiries to the Service Department Open work orders as directed by the Service Manager/Shop Foreman and manage the work order cycle process until they are closed and invoiced Monitor and maintain Service Productivity and Attendance Report for accuracy and weekly payroll processing Maintain the service library with current information (e.g. files bulletins, manuals, multi-media, etc.) under the direct supervision of the Service Manager Utilize Modern to assist with scheduling and communication with customers Maintain Service Department filing and records Knowledge of DSi and may be responsible for assisting in DSi for transportation Update customer profiles regarding equipment, hours, or other information from the customer work orders Responsible for other duties as assigned by your manager Requirements Experience, Education, Skills, and Knowledge: Basic knowledge of accounting practices and office procedures Strong customer service and communication skills in person and over the phone Ability to use standard desktop applications such as Microsoft Office and internet functions Ability to multitask in a fast-paced environment Ability to analyze and interpret internal reports General understanding of mechanical/technical terms is preferred High school diploma or equivalent experience LandPro Equipment is an Equal Opportunity Employer. We are proud to recruit, hire, and promote without discrimination due to age, race, color, religion, sex, sexual orientation, national origin, citizenship, disability, military leave or veteran status, genetic information, or any other status protected by applicable federal, state or local law. Salary Description $40,000-$50,000/year
    $40k-50k yearly 11d ago
  • Customer Service Advisor - Jiffy Lube Multicare

    Stonebriar Auto Services LLC

    Service associate job in East Syracuse, NY

    Job Description We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now! The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required. All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances, and we plan to launch a 401k retirement plan in the future. Due to our growth, great career advancement opportunities are available too! For immediate consideration, please complete our employment application. We look forward to hearing from you!
    $29k-37k yearly est. 11d ago
  • Housing Services Specialist

    Syracuse Housing Authority

    Service associate job in Syracuse, NY

    DISTINGUISHING FEATURES OF THE CLASS The work involves responsibility for renting public housing units for the Syracuse Housing Authority and performing related tasks such as contacting those tenants with delinquent accounts to arrange for payment. The work is carried out in compliance with the policies of the Authority and requires much personal contact with tenants. Tact and courtesy are essential in dealing with difficult situations yet the employee must also pursue the resolution of outstanding accounts. The work is carried out under the general supervision of a Housing Property Manager or other higher-level employee who is responsible for occupancy and leeway is allowed for independent action in carrying out the work. Supervision is not typically exercised by an employee in this class. Does related work as required. Full Salary - $49,383 - $62,966 Hiring Range - $49,383 - $57,129 Housing Services Specialist is an Open-Competitive Onondaga County Civil Service position and if hired, continued employment will be contingent on qualifying for, successfully passing, and reachability off the applicable Onondaga County Civil Service Exam. After a conditional offer of employment, a favorable background check, verification of education and work history, and illegal drug screening must be completed prior to starting employment. Proof of identity and legal work authorization will also be required. MINIMUM QUALIFICATIONS Promotion: Two (2) years of permanent competitive class status in the title of Tenant Selector. Open Competitive: A. Graduation from a regionally accredited college or university or one accredited by the New York State Board of Regents to grant degrees with a Bachelor's Degree or higher in Public or Business Administration, Management, or Human Services, and two (2) years of work experience or its part-time equivalent in residential property management, social or community services, program eligibility determination for assistance, veterans or unemployment benefits, insurance or a similar program operating under an established criteria for eligibility which must have included determining eligibility for such benefits, or a closely related field; or,B. Graduation from a regionally accredited college or university or one accredited by the New York State Board of Regents to grant degrees with an Associate's Degree in Public or Business Administration, Management, or Human Services, and four (4) years of work experience, or its part-time equivalent, in, residential property management, social or community services, program eligibility determination for assistance, veterans or unemployment benefits, insurance or a similar program operating under an established criteria for eligibility which must have included determining eligibility for such benefits, or a closely related field; or,C. Six (6) years of work experience, or its part-time equivalent, in residential property management, social or community services, program eligibility determination for assistance, veterans or unemployment benefits, insurance or a similar program operating under an established criteria for eligibility which must have included determining eligibility for such benefits , or a closely related field; or,D. An equivalent combination of training and experience as defined by the limits of (A) and (B) and (C). TYPICAL WORK ACTIVITIES Explains leasing and renting policies to housing applicants and informs them of housing availability and eligibility requirements; may show apartments to eligible applicants; discusses lease requirements and resident responsibility for unit; completes rental process by filling out appropriate forms. Reviews record of outstanding accounts to determine those accounts requiring collection efforts. Contacts tenants by letter, phone and in person concerning problems with rent payments and to discuss collection and payment. Informs tenants of eviction proceedings for violation of lease. Negotiates rent payments to prevent eviction. Maintains files, computerized records and databases on each tenant household and unit. Prepares reports regarding status of delinquent accounts and collection activities. Prepares documentation for eviction procedures. Represents the Syracuse Housing Authority in court as necessary. Acts as liaison with an outside collection agency for uncollectible accounts. FULL PERFORMANCE KNOWLEDGES, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS Good knowledge of the policies, methods and practices of the Syracuse Housing Authority and the federal department of Housing and Urban Development (HUD) related to the renting and leasing of public housing units. Good knowledge of the needs and problems associated with low-income families and individuals. Ability to understand and interpret written material. Ability to use tact and courtesy and to establish and maintain effective working relationships with a wide variety of people including elderly, disabled and low-income tenants and professional colleagues. Ability to communicate effectively, both orally and in writing. Ability to prepare clear and concise reports and correspondence.
    $49.4k-63k yearly Auto-Apply 23d ago
  • Service Writer

    Landpro Equipment, LLC

    Service associate job in Savannah, NY

    Job DescriptionDescription: Competitive Pay, Close to Home, Easy Application Process - Apply Today Department: Service Reports To: Service Manager or Location Manager Supervises: None Compensation & Benefits: Extremely Competitive Wages Paid Time Off Health Benefits Employee Discount 401k and more $40,000-$50,000/year based on experience Purpose: Manages the flow of work through the Service Department from customer interaction through repair completion and invoicing. Assists the Service Manager in maintaining accurate and on-time reports and records relative to the Service Department's operation within the dealership. Responsibilities: Fields internal and external customer inquiries to the Service Department Open work orders as directed by the Service Manager/Shop Foreman and manage the work order cycle process until they are closed and invoiced Monitor and maintain Service Productivity and Attendance Report for accuracy and weekly payroll processing Maintain the service library with current information (e.g. files bulletins, manuals, multi-media, etc.) under the direct supervision of the Service Manager Utilize Modern to assist with scheduling and communication with customers Maintain Service Department filing and records Knowledge of DSi and may be responsible for assisting in DSi for transportation Update customer profiles regarding equipment, hours, or other information from the customer work orders Responsible for other duties as assigned by your manager Requirements: Experience, Education, Skills, and Knowledge: Basic knowledge of accounting practices and office procedures Strong customer service and communication skills in person and over the phone Ability to use standard desktop applications such as Microsoft Office and internet functions Ability to multitask in a fast-paced environment Ability to analyze and interpret internal reports General understanding of mechanical/technical terms is preferred High school diploma or equivalent experience LandPro Equipment is an Equal Opportunity Employer. We are proud to recruit, hire, and promote without discrimination due to age, race, color, religion, sex, sexual orientation, national origin, citizenship, disability, military leave or veteran status, genetic information, or any other status protected by applicable federal, state or local law.
    $40k-50k yearly 7d ago

Learn more about service associate jobs

How much does a service associate earn in Clay, NY?

The average service associate in Clay, NY earns between $32,000 and $111,000 annually. This compares to the national average service associate range of $23,000 to $63,000.

Average service associate salary in Clay, NY

$60,000

What are the biggest employers of Service Associates in Clay, NY?

The biggest employers of Service Associates in Clay, NY are:
  1. Lowe's Companies
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