Customer Service Specialist
Service associate job in Stuart, FL
. This position is required to be report to HQ daily.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Delivering “WOW” Service by answering a preset number of inbound calls based on scheduled shift and performing diagnostic troubleshooting of NuCO2 equipment as it relates to beverage carbonation
Utilizing deductive reasoning to ask probing questions, gather information and determine the correct course of action for each caller while ensuring all safety protocols are adhered to strictly
Duties include, but are not limited to, remote troubleshooting of bulk CO2 tanks, Nitrogen generators and gas blenders for soda fountains and beer systems, analysis of delivery and usage history, root cause identification, accurately processing customer requests for delivery & service, collaboration with other departments for escalation of critical matters, processing sales leads, payment processing, understanding/conveying details about products and programs for all beverage carbonation solutions offered
Demonstrating independence and initiative to find creative, unique solutions to complex issues
Effectively communicating with customers to obtain pertinent information & understand their requests
Effectively managing a heavy influx of job specific information via email updates and memos and demonstrating accountability for acting immediately on such updates
Acting Like An Owner as it relates to building job knowledge by demonstrating focus on information retention in training classes as well on the job coaching and inquisitively asking questions
Seeking ways to respectfully challenge the status quo and current practices to answer the questions “What more can we do?” and “”How can we do this better?”
Determining proper call coding, documentation and routing
Demonstrating a positive attitude about NuCO2 and being courteous and efficient in all interactions
Meeting all call handling metrics for productivity, accuracy and quality
The selected candidate must:
Must be able to attend a 3-week onsite training class upon starting
Must be able to report to HQ daily as this is an onsite position
High school diploma or general education degree (GED)
Two years of customer service experience in a call center environment preferably in retail, airline, food service or service delivery industry
Restaurant/Food Service/Manufacturing and or mechanical background highly desired
Ability to work various shifts that will include evenings, weekends, and holidays
Must be flexible to work overtime when required
Ability to speak a second language is a plus
NuCO2 provides competitive pay and an exceptional benefits package, including health, dental, disability, and life insurance; paid holidays and vacation; a 401(k) retirement plan; employee discounts; and opportunities for educational and professional development. Additional compensation may vary depending on the position and organizational level. Build your future with us while making an impact every day!
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other reason prohibited by applicable law.
#LI-DNI
Customer Service Associate
Service associate job in Fort Pierce, FL
We are committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here.
We move fast, adapt quickly, and take pride in upholding the highest standards of quality in everything we do.
Job Title: Customer Service Associate
Location: Retail Grocery Location
Position Overview
The customer service associate will increase customer confidence and loyalty by providing accurate, fast and friendly customer service desk and media services in accordance with company guidelines, policies and procedures. This role will satisfactorily resolve customer concerns or escalate them to appropriate level of management.
Primary Responsibilities & Accountabilities
Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner.
Address customer issues/complaints and resolve to full satisfaction of customer immediately, within company guidelines while maintaining composure and professionalism; appropriately escalate issues to management with a positive attitude.
Coordinate daily store cash and accounting functions in accordance with company guidelines, policies and procedures and management instruction.
Maintain knowledge of front end operations and stay current on changes in policies and procedures in order to preserve and proactively support department service levels and accountability.
Manage ACM lanes according to company standards and policies; ensure each self-checkout lane is properly opened, appropriate reports are printed and cash maintenance requirements are performed.
Troubleshoot problems with front end equipment through self-help icon on computer desktop or by contacting the retail service help desk as needed.
Stock front end products; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.
Exhibit professional telephone etiquette and ensure connection to the appropriate department or associate.
Maintain confidentiality of information.
Put up discarded or returned merchandise.
Perform cashier associate duties, as necessary.
Perform pricing duties, as necessary.
Keep work area clean, orderly and free from safety hazards; report faulty equipment and hazards to management.
Notify management of associate theft, customr shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy.
Perform other job-related duties as assigned.
Qualifications
Minimum
Must be 18 years of age.
High school diploma or equivalency.
Ability to read, write and speak English proficiently.
Ability to understand and follow English instructions.
Authorization to work in the United States or the ability to obtain the same.
Successful completion of pre-employment drug testing and background check.
Preferred
Demonstrate strong customer service communication skills, effectively addressing and resolving customer concerns with positive business impact.
Possess a proficient working knowledge of office, front end systems and equipment.
Possess proficient computer skills.
Possess demonstrated skills in the ability to perform and deliver customer service expectations.
Demonstrate good organizational skills.
High standard of integrity and reliability.
Required Behaviors
Lives the Values
by embracing the essence of the company demonstrating a commitment to the company's goal and values.
Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust.
Business-driven
showing passion for the business, delivering results consistently.
Customer-orientated
by passionately demonstrating that the customer comes first… always by putting the customer's needs above all else.
People Passion
through consistently treating others with respect and dignity.
Knowledge, Skills, Abilities
Compliance with all company policies and procedures.
Must complete service training within sixty (60) days of position start date.
Job Tag
#WD
Auto-ApplyFull Time Service Writer Project Manager
Service associate job in Stuart, FL
Benefits:
401(k)
401(k) matching
Competitive salary
Dental insurance
Health insurance
Paid time off
Vision insurance
Grand Banks Yachts is seeking a full-time Service Writer/Project Manager to work at our Stuart, FL headquarters.
Service Writer/Project Manager
Operating under the direction of the Service and Warranty Manager; the selected individual will work directly with staff, service providers, and a High-End Clientele. The desirable candidate will possess the following skills and abilities.
Skills and Abilities:
5 years minimum of marine experience with boats from 30-85 in length
Professional demeanor and appearance required
Knowledgeable in computer applications and industry specific software
Self-starter and professional team player
Able to prioritize and multi-task in a fast paced professional environment
Strong work ethic and a desire to make a long-term commitment
Excellent interpersonal and communication skills, basic computer knowledge
Organization skills & problem solving abilities
Attention to detail; resourceful and solution oriented with a strong sense of urgency
Reliable means of transportation and valid drivers license required
Special Requirements:
Ability to lift 30 - 50 lbs.
Work in an upright standing or sitting position for long periods of time
Handle, finger grasp, reach and lift objects and packages
Communicate, receive and exchange ideas and information by means of the spoken and written word
Ability to quickly and easily navigate the property/buildings as required to meet the job functions
Complete all required forms
Ability to work extended hours and some weekends based on project requirements
Ability to respond to emergencies in a timely manner
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.
DISCLAIMER: This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules and duties.
Education/Training:
High school diploma or equivalency
Work authorization:
United States (Required)
Interested candidates should email their resume and salary history. No Phone Calls or Agencies please. Only local candidates will be considered.
Job Type: Full-time Monday through Friday 7am to 4:00 pm
Salary: Hourly pay rate based on experience and skills
Benefits Include:
Health Insurance
Dental Insurance
Vision Insurance
Competitive wages
401K & Matching
Select Holidays off with pay
Paid Time Off
Reservationist
Service associate job in Port Saint Lucie, FL
If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights. Responsibilities MV Transportation is seeking a Reservationist to accept trip reservations from eligible passengers, collecting all necessary data required to schedule trips accordingly.
Job Responsibilities:
* Answer passenger calls collecting all necessary trip information for the permissible time period.
* Provide system information for current and new passengers as well as for potential passengers on accessing the transportation service and using it effectively.
* Complete data entry of passenger file information and for specific trip requests, negotiating requested times where necessary or appropriate.
* Provide feedback to passengers in the way of follow-up calls as a course of duty or as required by schedule changes.
* Communicate passenger cancellations in a timely manner to scheduling, dispatch, or vehicle operations personnel.
* Maintain up to date passenger records in customer database, making all necessary changes in status, client contact information, fare/rider type or other important field entries.
* Maintain a safe work area and a focus on safety to reduce the opportunity for injury to self or other employees.
* Maintain accurate records and appropriate filing systems.
* Communicate effectively with operations staff regarding scheduling or passenger issues.
* Ability to handle multiple tasks accurately and effectively.
* Excellent customer service.
* Professional demeanor and appearance.
* Reliable in attendance.
* Team player and helpful to staff, management, and peers.
Qualifications
Talent Requirements:
* High School diploma or equivalent.
* Able to work in a fast-paced environment.
* Experience in paratransit scheduling utilizing Trapeze PASS, preferred.
* Possess excellent decision-making skills.
* Excellent attendance record.
* Excellent verbal and written communication skills.
* Telephone speaking and/or call center experience.
* Computer experience.
MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.
Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.
#appcast
Auto-ApplySales & Customer Service Agent
Service associate job in North Palm Beach, FL
Benefits:
401(k)
Bonus based on performance
Competitive salary
Health insurance
Paid time off
Profit sharing
Training & development
We're Hiring: Dynamic Sales & Customer Service Agent!
Are you a people person with a passion for turning conversations into opportunities?
Do you thrive in a fast-paced environment where your communication skills and energy make a real impact?
We're looking for a Sales & Customer Service Agent to join our growing Midas team and help us deliver exceptional experiences to every client.
No automotive experience needed - we will train you!
All you need is a great attitude, strong work ethic, and a goal-driven mindset.
Bilingual (Spanish/English) candidates are highly encouraged to apply - Spanish a plus!
What You'll Do
Engage with customers through phone, email, and in person to provide outstanding service.
Identify customer needs and recommend products or services that truly fit their goals.
Manage incoming leads and close sales with enthusiasm and professionalism.
Build lasting relationships that keep clients coming back.
Collaborate with the team to meet and exceed sales targets.
What We're Looking For
Excellent communication and interpersonal skills - you love talking to people!
A positive, coachable attitude and strong desire to succeed.
Proven experience in sales or customer service is a plus (but not required).
Goal-oriented and motivated to exceed expectations.
Team player who thrives in a dynamic, growth-focused environment.
Bilingual (Spanish/English) is a plus and will help you connect with more customers!
Why Join Us
No automotive experience required - full training provided!
Competitive base salary + performance-based bonuses 💰
Growth opportunities within a supportive, ambitious team.
Ongoing training and professional development.
If you're ready to build a rewarding career with unlimited potential - we want to hear from you!
Compensation: $900.00 per week
Join Our Team
As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve.
At Midas, we take care of everything… tires, brakes, oil… so the opportunities to grow and develop expertise with Midas are endless.
*************
Auto-ApplyIntermodal Service Employee- IMEX USA
Service associate job in Fort Pierce, FL
Intermodal Service Employees (ISE) are responsible for safely performing activities and completing processes that place customer freight for movement on a train from the origin to the FEC Intermodal Terminal destination across our network. The ISEs will also be responsible for ensuring the availability of our customers' freight for pick up after arriving at the destination terminal.
IMEX will provide a combination of paid classroom and on-the-job training.
The pay is 21.00 an hour
* At this time, this position is eligible for a signing bonus of $2,000 paid in instalments after 90, 180, and 270 days of employment. This bonus program is subject to the terms of company policy; please contact your recruiter for more information.*
Responsibilities
ESSENTIAL DUTIES AND RESPONSIBILITIES
The activities and responsibilities fall into four broad categories (Securement, Yard/Lift Operations, Clerical and other)
* Securement tasks include: Ascending and descending rail cars. Inspection and securement of trailers, containers and intermodal flatcars. Assisting lift operators in the proper positioning of equipment. Lifting of interbox connectors (IBC) and related accessories. Operation of powered vehicles known as IBC carts. Working in a high-paced outdoor environment around moving equipment and vehicles.
* Yard and Lift operations include: Operating utility tractors (hostlers) to move equipment on the terminal and operating lift machines that place and remove equipment to and from railcars. Connecting, moving, and parking of chassis, trailers and containers on terminal property. Inspection of equipment for condition and operational readiness. Ascending and descending vehicle ladder/stairs. Connecting and disconnecting airlines (gladhands). Manually operating crank handle to raise and lower chassis landing gear legs. Operation of various lift equipment configurations to load and unload trailers and containers to/from railcars, stacks, ground or chassis. Prolonged sitting in equipment cabs. Use of joystick controls, radios, equipment displays and onboard computers. Lifting and lowering containers and trailers from elevated heights safely and efficiently
* Clerical duties include: Utilize Microsoft Office systems. Utilize computer systems to obtain and/or input information regarding intermodal car and/or equipment. Knowledge of hazmat requirements and ability to respond to minor spills as necessary.
* Other duties require: The ability to work positively and contribute to a team focused on customer service and accomplishing productivity targets. Ability to identify or analyze defective components and indicate the necessary corrective action. Inspection and application of end-of-train device and performance of airbrake tests Ability to clean, lubricate and maintain securement devices and other special intermodal equipment
* Miscellaneous activities and responsibilities as assigned by supervision
Qualifications
MINIMUM QUALIFICATIONS
* 18 years of age or older
* Valid Driver's License
* High school diploma or general education degree (GED) and one year's related experience and/or training; or equivalent combination of education and experience.
PREFERRED QUALIFICATIONS
* One year experience working in a heavy industrial environment
* One year experience operating heavy machinery
* Three years of outdoor work experience
PHYSICAL DEMANDS / JOB REQUIREMENTS
* Stoop/bend/kneel/crouch/crawl/balance/climb
* Physical agility, including lifting, pushing, pulling, and walking
* Walk long distances over uneven terrain
* Driving a tractor/trailer combination in an industrial setting
* Moderately heavy to heavy industrial work
* Must meet color vision and hearing requirements
* Demonstrate auditory and visual acuity/tracking/inspection
* Wear protective equipment such as hard hat, hearing protection, or safety-toe boots
* Work hours may include a nonstandard workweek, overtime, and various shift work
* Complete annual training and pass safety rules examinations
* Must pass a background screening
* Must pass a post-offer medical examination, including a drug test
* Must pass all required assessments, including qualifying for each position (Crane Operator, Hostler, Groundman, Gate Inspector / Gate Clerk) when called upon to do so by the employer
* This position is governed by a collective bargaining agreement
Auto-ApplyCustomer Service Agent and Administrative
Service associate job in Fort Pierce, FL
About Us
Renken Remodeling is a growing leader in home remodeling services, dedicated to delivering exceptional quality and customer satisfaction. We remodel bathrooms and our team helps homeowners bring their vision to life. We're looking for a detail-oriented, organized, and outgoing team player to join our Fort Pierce warehouse office and support our company's continued growth.
Position Overview
We are seeking a Customer Service Representative / Administrative Assistant to manage front-end communication with customers, scheduling, and office operations at our Fort Pierce warehouse. This is a full-time role that combines customer interaction with critical back-office support. The right candidate will be someone who thrives in a fast-paced environment, enjoys working with systems and processes, and has excellent communication skills.
Key Responsibilities
Serve as the first point of contact for incoming calls, emails, and customer inquiries.
Schedule appointments, manage calendars, and confirm customer consultations.
Provide administrative support to project managers, sales staff, and leadership.
Update and maintain files, CRM systems, and project documentation.
Track and process incoming leads, ensuring proper handoff to sales teams.
Assist with invoicing, work orders, and documentation related to active projects.
Support warehouse office operations with ordering supplies and coordinating deliveries.
Ensure professional, timely, and courteous communication with clients and partners.
Qualifications
2+ years of administrative, customer service, or office management experience (construction/remodeling industry a plus).
Strong organizational skills with attention to detail.
Proficient in Microsoft Office, Google Workspace, and CRM/project management systems.
Excellent phone and email communication skills.
Ability to prioritize and manage multiple tasks in a deadline-driven environment.
Positive attitude and team-oriented mindset.
What We Offer
Competitive hourly pay based on experience.
Full-time, stable position with growth opportunities.
Supportive team environment in a reputable, growing company.
Health and PTO benefits (if planned to be provided).
Auto-ApplyEntry Level Vehicle Service Specialist - Fort Pierce
Service associate job in Fort Pierce, FL
Entry Level Vehicle Service Specialist
What You'll Do:
As an entry-level vehicle service specialist, you will help keep our guests safe on the road by providing top-tier customer service while performing preventative maintenance services for their vehicles. Through our award-winning training program, you will learn to change oil, check and refill fluids, rotate tires, test and replace batteries, inspect and replace lights and wipers - all included in our 18-point safety check. You'll work on a team to provide fast, easy, trusted services to our guests, and have fun doing it!
At VIOC, “It all starts with our people.” Creating a diverse and welcoming workplace with team members from varied backgrounds and experiences is our highest priority.
The perks and benefits we'll provide you*:
Competitive pay starting at $15.50/hour, with flexible pay options including Daily Pay, payroll debit cards and direct deposit.
Paid vacation, and holiday pay
Flexible work schedule: No late evenings
Paid on-the-job training - No previous automotive experience is required
Medical, dental, vision, and 401(k) savings plans - 100% match up to 3%
We promote from within - a commitment we are passionate about
Company provided uniforms and tools
40% discount on Valvoline Instant Oil Change automotive services
WHAT YOU'LL NEED TO SUCCEED:
An eagerness to learn, a friendly attitude, and a desire to be part of a customer-focused team
Ability to stand for up to 8 hours, climb stairs, and occasionally lift up to 50 pounds
Mobility to crouch, bend, twist, and work with your hands above your head
Comfortable working in a non-climate-controlled environment
Fluency in reading, writing, and speaking English
HOW YOU'LL ADVANCE IN YOUR CAREER:
We're passionate about cars, but we are really in the business of taking care of people. At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! With an award-winning training program, commitment to safety, and fair and honest values, we're here to help you reach every milestone.
*Terms and conditions apply, and benefits may differ depending on location
Valvoline is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Front Desk - Customer Service
Service associate job in Loxahatchee Groves, FL
Piquet Entertainment & Race Park in Loxahatchee, FL is looking for one front desk - customer service to join our team. We are located on 16169 Southern Blvd. Our ideal candidate is attentive, punctual, and hard-working.
Responsibilities
Checking in and out groups for the activity.
Organize and help customers.
Process payments.
Greet guests
Organize and clean work station and sector
Place reservation and bookings
Go over instructions and briefing for park activities
Organize stock and supplies
Able to work Saturdays and Sundays
Qualifications
Punctuality
Committed
Responsible
Hardworking
Dedicated
We are looking forward to receiving your application. Thank you.
Customer Service Associate
Service associate job in Palm Bay, FL
Job Description
As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves.
Duties and Responsibilities:
• Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation.
Position Requirements:
Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation.
Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and holidays.
Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Working Conditions
•
Retail store environment where extended periods of standing are required
•
Retail store stockroom environment subject to fluctuations in temperature
•
Frequent lifting and maneuvering of merchandise and displays.
•
Exposure to dust and extreme temperatures while unloading trailers.
•
Scheduled work hours may vary, to include evenings and weekends.
• Occasional use of ladders required.
J.P. Morgan Advisors - Senior Client Associate - Palm Beach Gardens, FL
Service associate job in Palm Beach Gardens, FL
J.P. Morgan Advisors, the ultra-high net worth division of J.P. Morgan Wealth Management, offers U.S. based clients and their advisors the personalized service of a dedicated wealth management business and the global resources of one of the largest and most respected financial firms in the world. Our small size and broad scope allow us to customize solutions tailored to clients' specific needs.
As a Client Associate in J.P. Morgan Advisors, you will provide dedicated business support to Financial Advisors and their clients. You will establish, maintain, and build relationships while delivering exceptional client service. In this role you will have extensive client contact and will be involved in all activities that touch prospective or existing clients.
Job responsibilities:
Own the client onboarding and account maintenance for new and existing clients by interacting with clients to collect account-specific information, obtain account documents and financials, and provide investment quotes to clients while complying with regulatory and firm policies and procedures
Interface directly with clients and Financial Advisors to make investment recommendations, propose firm offerings and execute equity trades, mutual fund orders, fixed income trades and private investments
Provide support across a diverse suite of products and applications including, but not limited to: Advisor Services, Wealth Planning & Advice, Goal Based planning, liabilities planning, banking & lending solutions, mortgages and digital offerings through JP Morgan Online and mobile suite
Perform daily administrative and operational duties that support the Financial Advisor(s) and clients, including direct communication with clients regarding money transfers, account maintenance, portfolio review preparation and ad hoc requests, and attending client meetings
Serve as a liaison between the Financial Advisor team, branch management, compliance and various other business units throughout the firm
Proactively supports firm and regional initiatives and remediations, and actively participate in recurring local, national and technology team meetings
Required qualifications, capabilities, and skills:
Bachelor's degree or equivalent experience
Series 7 & 66 licenses upon hire or must successfully obtain within 180 days from start date
Proven ability to be a self-starter, act as an end-to-end owner of tasks and work independently in a fast-paced environment
Proactively identify and deliver appropriate solutions that address the needs of our clients
Ability to communicate effectively with clients and team members while maintaining professionalism in difficult situations
Preferred qualifications, capabilities, and skills:
Able to adapt and stay abreast of changing technology and regulatory policies
Highly proficient user of Word, PowerPoint, and Excel
Auto-ApplyMEMBER SERVICES REPRESENTATIVE III (Melbourne-Babcock)
Service associate job in Melbourne, FL
Job Details Melbourne, FL Full TimeDescription
The Member Services Representative III (MSR III) is responsible for providing exceptional service to members by listening to their requests and offering appropriate solutions. MSR IIIs interacts with members face-to-face in a fast-paced environment. The incumbent assists members with loan requests (consumer and real estate), opening and closing consumer depository (savings, checking, IRAs, etc.) and business accounts, issuing debit cards and credit cards, wire transfers, disputes, and fraud. MSR IIIs must be proactive in referring Launch Credit Union products/services to every member to enhance their financial wellbeing.
The MSR III assists' members with various types of transactions, examines checks, and balances their cash drawer each day. MSR IIls are also responsible for following all safety and compliance procedures to protect the assets of Launch Credit Union and its members, communicating effectively, and promptly resolving member concerns.
Primary Responsibilities and Duties
Identifies member needs and recommends appropriate products/services using credit reports and member information. Refers the member to appropriate branch representatives and/or business partner of applicable.
Conducts consumer, business, and real estate loan interviews and sends applications to loan underwriting for review and decisioning. Follows-up to determine the status of the loan. Provides regular updates to members. Disburses loan proceeds to members.
When appropriate, offers debt protection products (e.g., GAP Insurance, Debt Protection, etc.) to members.
Assists members with various services, including opening and closing consumer depository (savings, checking, IRAs, etc.) and business accounts, updates to existing accounts, safe deposit boxes, issues debit and credit cards, disputes/fraud, stop payment orders, wire transfers, etc.
Ensures members meet credit union membership eligibility requirements.
Assists members with credit union Digital Services products and services including troubleshooting.
Processes a variety of transactions (i.e., deposits, withdrawals, transfers, loan payments, check cashing, buys, and sells cash, etc.).
Examines checks for validity and processes them through the check scanning system. Determines and places applicable holds on checks in accordance with Reg. CC. Reviews alerts placed on member records and responds accordingly.
Balances cash drawer and checks daily. Accurately accounts for all cash and monetary instruments. Follows and completes all cash handling and balancing procedures.
Verifies the member's identity and communicates with members according to service standards while meeting production goals.
Resolves member issues promptly and professionally.
Maintains the highest level of confidentiality with all information obtained.
Monitors the member-tracking system and assists members in a timely manner.
Contacts Member Solutions regarding member payments when applicable.
Follows and ensures compliance with all operational procedures that are required to maintain accuracy, manage risk, prevent fraud, and protect members.
Ensures documents are completed accurately and saved to Launch Credit Union's document retention system.
Places outbound calls and follows-up on services provided, recommendations, new product launches, and improve/deepen relationships with members.
Balances cash drawer and checks daily. Accurately accounts for all cash and monetary instruments. Follows and completes all cash handling and balancing procedures.
Completes the branch End of Day sheet with checks, cash, and TCR totals.
Other Responsibilities and Duties
Develops, maintains, and demonstrates a working knowledge of credit union loan and member service standards, policies, procedures, and applicable state and federal regulations.
Participates in community and marketing events.
Refers members to all Launch business partners (i.e. investments, business payroll, etc.).
May notarize documents for members.
May assist with branch audits.
Assists MSR I and IIs as needed.
Sorts the daily work for the branch.
Checks email for updates.
Processes and balances the ATM and posts night drop transactions.
Prepares coin bags to ship to Brinks.
Assists members with their Safe Deposit Boxes.
Follows all Launch Credit Union policies and procedures.
Completes compliance training assignments in a timely manner.
Attends meetings and training sessions as required.
Performs other duties as assigned.
Qualifications
Education, Experience, and Skills Required
Note: Internal applicants must be in the Member Services Representative II role for a minimum of 6 months before being considered for the Member Services Representative III role.
A minimum of three years of similar or related experience.
A minimum of two years of experience in identifying member/customer needs and offering technical and sophisticated products in a production driven environment subject to individual performance, referral and or production goal.
A high school diploma or GED.
Have or ability to obtain an NMLS (Nationwide Mortgage Licensing System & Registry) license.
Ability and willingness to identify member needs and make appropriate product/service recommendations to meet those needs.
Excellent interpersonal skills, including displaying courtesy, tact, and diplomacy during personal contact with others inside and/or outside of the organization for purposes of giving or obtaining information, building relationships, or soliciting cooperation.
Excellent written and verbal communication skills.
Demonstrated ability to build rapport and establish trust and confidence with members/customers.
Very strong mathematical skills and accurate cash handling skills.
Must be proficient in the use of computers with a demonstrated ability to quickly learn software applications, multiple programs, and systems.
Must be knowledgeable or have a demonstrated ability to quickly learn the credit union products, services, policies, and procedures, including digital services.
Demonstrated ability to learn and understand how to read a credit report.
Must be knowledgeable or have a demonstrated ability to quickly learn and understand the applicable regulations (i.e., Reg B, D, Z, CC, BSA, TISA, etc.).
Detail oriented, organized, ability to work under pressure in a fast-paced environment, and able to adapt to change.
Excellent judgment, decision making, and problem-solving skills.
Launch Credit Union is an Equal Opportunity Employer, including protected veterans and individuals with disabilities.
Reservations Sales Agent
Service associate job in Palm Beach Gardens, FL
Job DescriptionPOSITION OBJECTIVE
Working in our Reservation Call Center are outgoing, self-motivated, organized, detail oriented, quick learners, and have positive attitudes. They assist our guests with planning their entire visit by promoting all PGA National Resort offerings. Answering guest inquiries regarding various resort amenities-guest rooms, dining, spa services. Additionally, the Agents have the opportunity to participate in a lucrative incentive plan.
ESSENTIAL JOB FUNCTIONS
Answering incoming phone calls and assisting guests with any inquiries regarding resort, spa and tee time offerings.
Complete initial and ongoing training programs required.
Providing information about local features, such as shopping, dining, nightlife, and recreational destinations.
Apply professional sales techniques using approved conversation flow guidelines.
Maintaining current knowledge of all resort and spa offerings and hours of operation.
Upselling resort rooms and spa services
Coordinating with other departments in order to ensure a “Championship Experience” to all guests.
Maintain data entry accuracy and attention to detail with systems.
Ability to progress through various training levels.
Meet department and individual metrics (such as revenue, conversion, and quality standards).
Ability to handle escalated or complex calls, while striving for the highest level of customer service.
Selling gift cards.
In this role the ideal candidate will be responsible for the group reservation process including creation of group blocks, monitoring of cut-off dates and contract terms, extensive data entry, communication with group contacts, meeting planners and provide Sales and Convention Service teams one reservations point of contact, attendance at the pre-convention meetings.
Knowledge of iHotelier, Ring Central, Travel Click, Visual 1 Agilisys, HMS, Delphi, IDeaS, Spa Soft and Canary helpful.
A flexible schedule may be required to include weekends, holidays, and various shifts.
EDUCATION/EXPERIENCE
High school diploma or equivalent required.
Hospitality or call center experience in a fast-paced, high volume, service environment.
Strong customer experience required.
Candidate must have the ability to speak, read and write English fluently, bilingual a plus.
Strong computer skills. Experience with Navis, Opera, Synxis and Open Course system a plus.
OTHER ABILITIES
Excellent verbal communication skills.
Ability to communicate and work well with fellow employees.
Excellent communications skills, organization skills and time management required.
Ability to manage multiple tasks effectively.
Ability to apply commonsense understanding to carry out detailed written or oral instructions respectfully.
Ability to deal with problems involving a few concrete variables in standardized situations.
Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
Ability to communicate and work well with fellow employees and other departments.
Maintain a presentable appearance, behavior and manner at all times.
PHYSICAL DEMANDS
While performing the duties of this job, the employee will be sitting for extended periods of time answering and sending emails.
Might regularly stand, walk, and talk.
The employee frequently is required to use hands to grab, move, lift, or feel objects, and use telephone and copier machine
Reservations Sales Agent
Service associate job in Palm Beach Gardens, FL
OBJECTIVE
Working in our Reservation Call Center are outgoing, self-motivated, organized, detail oriented, quick learners, and have positive attitudes. They assist our guests with planning their entire visit by promoting all PGA National Resort offerings. Answering guest inquiries regarding various resort amenities-guest rooms, dining, spa services. Additionally, the Agents have the opportunity to participate in a lucrative incentive plan.
ESSENTIAL JOB FUNCTIONS
Answering incoming phone calls and assisting guests with any inquiries regarding resort, spa and tee time offerings.
Complete initial and ongoing training programs required.
Providing information about local features, such as shopping, dining, nightlife, and recreational destinations.
Apply professional sales techniques using approved conversation flow guidelines.
Maintaining current knowledge of all resort and spa offerings and hours of operation.
Upselling resort rooms and spa services
Coordinating with other departments in order to ensure a “Championship Experience” to all guests.
Maintain data entry accuracy and attention to detail with systems.
Ability to progress through various training levels.
Meet department and individual metrics (such as revenue, conversion, and quality standards).
Ability to handle escalated or complex calls, while striving for the highest level of customer service.
Selling gift cards.
In this role the ideal candidate will be responsible for the group reservation process including creation of group blocks, monitoring of cut-off dates and contract terms, extensive data entry, communication with group contacts, meeting planners and provide Sales and Convention Service teams one reservations point of contact, attendance at the pre-convention meetings.
Knowledge of iHotelier, Ring Central, Travel Click, Visual 1 Agilisys, HMS, Delphi, IDeaS, Spa Soft and Canary helpful.
A flexible schedule may be required to include weekends, holidays, and various shifts.
EDUCATION/EXPERIENCE
High school diploma or equivalent required.
Hospitality or call center experience in a fast-paced, high volume, service environment.
Strong customer experience required.
Candidate must have the ability to speak, read and write English fluently, bilingual a plus.
Strong computer skills. Experience with Navis, Opera, Synxis and Open Course system a plus.
OTHER ABILITIES
Excellent verbal communication skills.
Ability to communicate and work well with fellow employees.
Excellent communications skills, organization skills and time management required.
Ability to manage multiple tasks effectively.
Ability to apply commonsense understanding to carry out detailed written or oral instructions respectfully.
Ability to deal with problems involving a few concrete variables in standardized situations.
Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
Ability to communicate and work well with fellow employees and other departments.
Maintain a presentable appearance, behavior and manner at all times.
PHYSICAL DEMANDS
While performing the duties of this job, the employee will be sitting for extended periods of time answering and sending emails.
Might regularly stand, walk, and talk.
The employee frequently is required to use hands to grab, move, lift, or feel objects, and use telephone and copier machine
Auto-ApplyFinancial Services Representative State Farm Agent Team Member
Service associate job in Palm Beach Gardens, FL
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm insurance and financial services products.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs required by the agent.
Competencies Expected for This Role
Enthusiastic and motivated to assist customerswith insurance and financial services to help them manage the risks of everyday life, recover from the unexpected, and realize their dreams.
As an Agent Team Member, you will receive...
Hourly pay plus commission/bonus
Paid time off (vacation and personal/sick days)
Growth potential/Opportunity for advancement within my office
Additional Desired Abilities/Competencies
People-oriented
Self-motivated
Dedicated to customer service
Ethical and Honest
Ability to work in a team environment
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
This position will be with a State Farm independent contractor agent, not with State Farm Mutual Automobile Insurance Company ("State Farm"). Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs required for the position sought. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
State Farm Insurance is an equal opportunity employer.
Intermodal Service Employee- IMEX USA
Service associate job in Fort Pierce, FL
Intermodal Service Employees (ISE) are responsible for safely performing activities and completing processes that place customer freight for movement on a train from the origin to the FEC Intermodal Terminal destination across our network. The ISEs will also be responsible for ensuring the availability of our customers' freight for pick up after arriving at the destination terminal.
IMEX will provide a combination of paid classroom and on-the-job training.
The pay is 21.00 an hour
*At this time, this position is eligible for a signing bonus of $2,000 paid in instalments after 90, 180, and 270 days of employment. This bonus program is subject to the terms of company policy; please contact your recruiter for more information.*
Day shift- typically 7-3PM
Responsibilities
ESSENTIAL DUTIES AND RESPONSIBILITIES
The activities and responsibilities fall into four broad categories (Securement, Yard/Lift Operations, Clerical and other)
Securement tasks include: Ascending and descending rail cars. Inspection and securement of trailers, containers and intermodal flatcars. Assisting lift operators in the proper positioning of equipment. Lifting of interbox connectors (IBC) and related accessories. Operation of powered vehicles known as IBC carts. Working in a high-paced outdoor environment around moving equipment and vehicles.
Yard and Lift operations include: Operating utility tractors (hostlers) to move equipment on the terminal and operating lift machines that place and remove equipment to and from railcars. Connecting, moving, and parking of chassis, trailers and containers on terminal property. Inspection of equipment for condition and operational readiness. Ascending and descending vehicle ladder/stairs. Connecting and disconnecting airlines (gladhands). Manually operating crank handle to raise and lower chassis landing gear legs. Operation of various lift equipment configurations to load and unload trailers and containers to/from railcars, stacks, ground or chassis. Prolonged sitting in equipment cabs. Use of joystick controls, radios, equipment displays and onboard computers. Lifting and lowering containers and trailers from elevated heights safely and efficiently
Clerical duties include: Utilize Microsoft Office systems. Utilize computer systems to obtain and/or input information regarding intermodal car and/or equipment. Knowledge of hazmat requirements and ability to respond to minor spills as necessary.
Other duties require: The ability to work positively and contribute to a team focused on customer service and accomplishing productivity targets. Ability to identify or analyze defective components and indicate the necessary corrective action. Inspection and application of end-of-train device and performance of airbrake tests Ability to clean, lubricate and maintain securement devices and other special intermodal equipment
Miscellaneous activities and responsibilities as assigned by supervision
Qualifications
MINIMUM QUALIFICATIONS
18 years of age or older
Valid Driver's License
High school diploma or general education degree (GED) and one year's related experience and/or training; or equivalent combination of education and experience.
PREFERRED QUALIFICATIONS
One year experience working in a heavy industrial environment
One year experience operating heavy machinery
Three years of outdoor work experience
PHYSICAL DEMANDS / JOB REQUIREMENTS
Stoop/bend/kneel/crouch/crawl/balance/climb
Physical agility, including lifting, pushing, pulling, and walking
Walk long distances over uneven terrain
Driving a tractor/trailer combination in an industrial setting
Moderately heavy to heavy industrial work
Must meet color vision and hearing requirements
Demonstrate auditory and visual acuity/tracking/inspection
Wear protective equipment such as hard hat, hearing protection, or safety-toe boots
Work hours may include a nonstandard workweek, overtime, and various shift work
Complete annual training and pass safety rules examinations
Must pass a background screening
Must pass a post-offer medical examination, including a drug test
Must pass all required assessments, including qualifying for each position (Crane Operator, Hostler, Groundman, Gate Inspector / Gate Clerk) when called upon to do so by the employer
This position is governed by a collective bargaining agreement
Not ready to apply? Connect with us for general consideration.
Auto-ApplyCustomer Service Associate FT
Service associate job in Palm Beach Gardens, FL
We are committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here.
We move fast, adapt quickly, and take pride in upholding the highest standards of quality in everything we do.
Job Title: Customer Service Associate FT
Location: Retail Grocery Location
Position Overview
The customer service associate will increase customer confidence and loyalty by providing accurate, fast and friendly customer service desk and media services in accordance with company guidelines, policies and procedures. This role will satisfactorily resolve customer concerns or escalate them to appropriate level of management.
Primary Responsibilities & Accountabilities
Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner.
Address customer issues/complaints and resolve to full satisfaction of customer immediately, within company guidelines while maintaining composure and professionalism; appropriately escalate issues to management with a positive attitude.
Coordinate daily store cash and accounting functions in accordance with company guidelines, policies and procedures and management instruction.
Maintain knowledge of front end operations and stay current on changes in policies and procedures in order to preserve and proactively support department service levels and accountability.
Manage ACM lanes according to company standards and policies; ensure each self-checkout lane is properly opened, appropriate reports are printed and cash maintenance requirements are performed.
Troubleshoot problems with front end equipment through self-help icon on computer desktop or by contacting the retail service help desk as needed.
Stock front end products; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.
Exhibit professional telephone etiquette and ensure connection to the appropriate department or associate.
Maintain confidentiality of information.
Put up discarded or returned merchandise.
Perform cashier associate duties, as necessary.
Perform pricing duties, as necessary.
Keep work area clean, orderly and free from safety hazards; report faulty equipment and hazards to management.
Notify management of associate theft, customr shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy.
Perform other job-related duties as assigned.
Qualifications
Minimum
Must be 18 years of age.
High school diploma or equivalency.
Ability to read, write and speak English proficiently.
Ability to understand and follow English instructions.
Authorization to work in the United States or the ability to obtain the same.
Successful completion of pre-employment drug testing and background check.
Preferred
Demonstrate strong customer service communication skills, effectively addressing and resolving customer concerns with positive business impact.
Possess a proficient working knowledge of office, front end systems and equipment.
Possess proficient computer skills.
Possess demonstrated skills in the ability to perform and deliver customer service expectations.
Demonstrate good organizational skills.
High standard of integrity and reliability.
Required Behaviors
Lives the Values
by embracing the essence of the company demonstrating a commitment to the company's goal and values.
Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust.
Business-driven
showing passion for the business, delivering results consistently.
Customer-orientated
by passionately demonstrating that the customer comes first… always by putting the customer's needs above all else.
People Passion
through consistently treating others with respect and dignity.
Knowledge, Skills, Abilities
Compliance with all company policies and procedures.
Must complete service training within sixty (60) days of position start date.
Job Tag
#WD
Auto-ApplySales & Customer Service Agent
Service associate job in North Palm Beach, FL
Job DescriptionBenefits:
401(k)
Bonus based on performance
Competitive salary
Health insurance
Paid time off
Profit sharing
Training & development
Were Hiring: Dynamic Sales & Customer Service Agent!
Are you a people person with a passion for turning conversations into opportunities?
Do you thrive in a fast-paced environment where your communication skills and energy make a real impact?
Were looking for a Sales & Customer Service Agent to join our growing Midas team and help us deliver exceptional experiences to every client.
No automotive experience needed we will train you!
All you need is a great attitude, strong work ethic, and a goal-driven mindset.
Bilingual (Spanish/English) candidates are highly encouraged to apply Spanish a plus!
What Youll Do
Engage with customers through phone, email, and in person to provide outstanding service.
Identify customer needs and recommend products or services that truly fit their goals.
Manage incoming leads and close sales with enthusiasm and professionalism.
Build lasting relationships that keep clients coming back.
Collaborate with the team to meet and exceed sales targets.
What Were Looking For
Excellent communication and interpersonal skills you love talking to people!
A positive, coachable attitude and strong desire to succeed.
Proven experience in sales or customer service is a plus (but not required).
Goal-oriented and motivated to exceed expectations.
Team player who thrives in a dynamic, growth-focused environment.
Bilingual (Spanish/English) is a plus and will help you connect with more customers!
Why Join Us
No automotive experience required full training provided!
Competitive base salary + performance-based bonuses
Growth opportunities within a supportive, ambitious team.
Ongoing training and professional development.
If youre ready to build a rewarding career with unlimited potential we want to hear from you!
Entry Level Vehicle Service Specialist - Okeechobee
Service associate job in Okeechobee, FL
Entry Level Vehicle Service Specialist
What You'll Do:
As an entry-level vehicle service specialist, you will help keep our guests safe on the road by providing top-tier customer service while performing preventative maintenance services for their vehicles. Through our award-winning training program, you will learn to change oil, check and refill fluids, rotate tires, test and replace batteries, inspect and replace lights and wipers - all included in our 18-point safety check. You'll work on a team to provide fast, easy, trusted services to our guests, and have fun doing it!
At VIOC, “It all starts with our people.” Creating a diverse and welcoming workplace with team members from varied backgrounds and experiences is our highest priority.
The perks and benefits we'll provide you*:
Competitive pay starting at $15.50/hour, with flexible pay options including Daily Pay, payroll debit cards and direct deposit.
Paid vacation, and holiday pay
Flexible work schedule: No late evenings
Paid on-the-job training - No previous automotive experience is required
Medical, dental, vision, and 401(k) savings plans - 100% match up to 3%
We promote from within - a commitment we are passionate about
Company provided uniforms and tools
40% discount on Valvoline Instant Oil Change automotive services
WHAT YOU'LL NEED TO SUCCEED:
An eagerness to learn, a friendly attitude, and a desire to be part of a customer-focused team
Ability to stand for up to 8 hours, climb stairs, and occasionally lift up to 50 pounds
Mobility to crouch, bend, twist, and work with your hands above your head
Comfortable working in a non-climate-controlled environment
Fluency in reading, writing, and speaking English
HOW YOU'LL ADVANCE IN YOUR CAREER:
We're passionate about cars, but we are really in the business of taking care of people. At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! With an award-winning training program, commitment to safety, and fair and honest values, we're here to help you reach every milestone.
*Terms and conditions apply, and benefits may differ depending on location
Valvoline is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Entry Level Vehicle Service Specialist - Okeechobee - Part Time
Service associate job in Okeechobee, FL
Entry Level Vehicle Service Specialist - Part Time
What You'll Do:
As an entry-level vehicle service specialist, you will help keep our guests safe on the road by providing top-tier customer service while performing preventative maintenance services for their vehicles. Through our award-winning training program, you will learn to change oil, check and refill fluids, rotate tires, test and replace batteries, inspect and replace lights and wipers - all included in our 18-point safety check. You'll work on a team to provide fast, easy, trusted services to our guests, and have fun doing it!
At VIOC, “It all starts with our people.” Creating a diverse and welcoming workplace with team members from varied backgrounds and experiences is our highest priority.
The perks and benefits we'll provide you*:
Competitive pay starting at $15.50/hour, with flexible pay options including Daily Pay, payroll debit cards and direct deposit.
Paid vacation, and holiday pay
Flexible work schedule: No late evenings
Paid on-the-job training - No previous automotive experience is required
Medical, dental, vision, and 401(k) savings plans - 100% match up to 3%
We promote from within - a commitment we are passionate about
Company provided uniforms and tools
40% discount on Valvoline Instant Oil Change automotive services
WHAT YOU'LL NEED TO SUCCEED:
An eagerness to learn, a friendly attitude, and a desire to be part of a customer-focused team
Ability to stand for up to 8 hours, climb stairs, and occasionally lift up to 50 pounds
Mobility to crouch, bend, twist, and work with your hands above your head
Comfortable working in a non-climate-controlled environment
Fluency in reading, writing, and speaking English
HOW YOU'LL ADVANCE IN YOUR CAREER:
We're passionate about cars, but we are really in the business of taking care of people. At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! With an award-winning training program, commitment to safety, and fair and honest values, we're here to help you reach every milestone.
*Terms and conditions apply, and benefits may differ depending on location
Valvoline is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.