Service associate jobs in Ocean Springs, MS - 192 jobs

A Customer Service Representative role is to be the first point of contact for our customers, providing exceptional service and support to address their inquiries, resolve issues, and ensure overall satisfaction. Responsibilities: Communicate with customers via phone and email. Investigate and resolve customer issues, escalating complex cases to appropriate team members when necessary. Build and maintain strong relationships with customers to foster loyalty and retention. Identify opportunities for process improvements and contribute to ongoing initiatives to enhance the customer service experience. Work with sales department/tech department to provide information to customers. Provide product ETA's, and pricing. Work with internal departments to facilitate customer's needs. Data entry in various platforms. Qualifications: At least 1 - 3 years of work experience in customer service. High school diploma or equivalent. Excellent phone etiquette and verbal, written, and interpersonal skills. Ability to multi-task, organize, and prioritize work. Strong problem-solving abilities and attention to detail. Proficient in Excel, Word, Oracle, and Adobe.

**This role is 100% onsite in Flowood, MS. There is no remote capacity.** The Customer Support Specialist (CSS) is accountable for providing quality service to customers seeking direction, information or assistance by conducting effective research on matters related to my Blue, pharmacy, enrollment, billing, benefits and claims inquiries to ensure first call resolution is achieved. This position is responsible for ensuring a connection is made with each customer interaction to assist the customer with their initial concern and provide information tailored to their individual healthcare needs. Job-Specific Requirements: Must have a Bachelor's degree with at least a 3.0 GPA. Must have proficient computer skills and be able to successfully complete all levels of the call center training program. Excellent active listening skills in order to clearly understand members' issues. Must possess excellent communication skills to ensure a professional company image is projected at all times. Blue Cross & Blue Shield of Mississippi is an Equal opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We offer a comprehensive benefits package that is worth approximately one-third of the salary compensation. Our benefits program is among the best in the health care field. We are looking for employees who can bring their experience, expertise and dedication to work for our customers.

As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer. Education High School Experience 1-3 years Employment Position: Full Time Salary: $40,000.00 - $80,000.00 Yearly Salary is negotiable. Zip Code: 39553

We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now! The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required. All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances. Due to our growth, great career advancement opportunities are available too! For immediate consideration, please complete our employment application. We look forward to hearing from you!

Department: Utility Billing FLSA Status: Non-Exempt Annual Salary: $25,519.83 - $30,472 Perform a wide variety of duties related to the support of City-owned utilities including cashiering and clerical tasks related to billing, cashiering, and customer accounting functions of water and sewer accounts. Provide internal and external customer services by responding to questions and customer concerns and attempting to resolve the problem according to guidelines established by the department. This position reports directly to the Customer Service Supervisor. Essential Job Functions Essential duties and functions, pursuant to the American with Disabilities Act, may include the following. Other related duties may be assigned. • Directly deal with customers through various ways: face to face, by phone, by electronic mails responding to account and billing inquiries and adjustments, requests for service and other issues related to water utility services. • Use various computer applications to prepare documents, data entry, and email • Communicate effectively, both orally and in writing with customers, co-workers and others providing feedback and strong problem-solving skills. • Record the details of every action taken; as well as complaints, comments, and inquiries from customers, and maintain confidentiality of information. • Completes work and projects in a thorough and timely manner with strong accuracy and attention to detail. Understands and follows directions from supervisor and others in the department. • Accepts payments by cash, check, and credit card. Balance and prepare deposit daily. Safeguarding cash/check. • Return customer phone calls assigned to you and complete request with a resolution through Cityworks; answer incoming calls when available. • Maintain customer file maintenance; update mailing addresses, phone numbers, and email addresses. • Process new accounts; make copies of required documents, check/collect for any unpaid balances at previous locations, and get signed consumer contract, as needed. • Scan and attach documents into Tyler Content Management by account/customer number. • Set accounts to final per written request from customer. • Enter service orders for reconnects and remove special condition code for accounts locked off for nonpayment, once payment has posted. • Cancel/complete work orders and notify Utility Billing Coordinator to remove disconnect fees for those customers who pay before account is locked off for nonpayment. • Accept and process E-billing forms/set up in system. • Accept forms for debit authorization/cancellation and pass along to Accounts Manager. • Assist customers requesting for leak, pool, onetime adjustments; ensure form is filled out completely, attach receipts, print consumption report, add special condition code to account, and file accordingly per cycle. • Coordinate with customers regarding adjustments denied or made to account, document the account, and remove special condition code if applicable. • Apply drop or mail payments as needed. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. • Exceptional customer service skills that involves receiving and responding to customers concerns and needs. • Ability to remain calm in stressful and sometimes verbally abusive situations. • Exceptional communication skills by the ability to communicate effectively with face to face and phone customers with a clear and concise understanding. • Ability to communicate with other departmental staff and maintain an effective working relationship with others. • Self-sufficient in organization skills by completing assignments with accuracy and in a timely manner. • Computer literate with the ability to learn the various software applications. • Must demonstrate a typing skill of 30 wpm. • Ability to make mathematical computation quickly and accurately. • Ability to use analytical thinking and reasoning to solve a problem. • Assertiveness - Ability to act in a self-confident manner to facilitate completion of a work assignment or to defend a position or idea and follow-up. • Ability to follow a systematic method of performing a task. • Ability to multi-task in a high-pressure environment. • Ability to apply city, state, and federal policies, laws and regulations. • Make sound judgements while adhering to city ordinances and codes. • Basic clerical work including, but not limited to typing, filing, and organizing, record keeping, basic mathematics and accounting techniques. • Works effectively under pressure and with frequent interruptions. • Ability to be flexible and available to work at either office location. • Ability to work on frontline or drive thru. Education and Experience High school diploma is required. One to three years of high-volume cash handling experience. Two to three years of increasing responsible customer service and basic clerical experience, or an equivalent combination of education and/or training. Required Licenses or Certificates Must possess a valid Mississippi driver's license. Physical Demands and Working Conditions Physical requirements include occasional lifting/carrying of 10+ pounds; visual acuity, speech and hearing; hand and eye coordination and manual dexterity necessary to operate a computer keyboard and basic office equipment. Subject to sitting, standing, reaching, walking, twisting and kneeling to perform the essential functions. Working conditions are indoors.

Job Description Provides courteous customer service and maintain merchandise displays to enhance overall customer satisfaction, sales, profitability, and store standards. In applicable instances, unloads trucks, processes freight, stocks counters, and performs any other function needed to maintain the salesfloor. Job Scope This position has no direct supervisory or budgetary accountability. Essential Functions 1) Provide positive customer service by treating customers in a courteous and knowledgeable manner in order to maximize customer satisfaction and sales. 2) Price, stock and maintain merchandise in a neat and orderly manner. 3) Process sales transactions in an accurate, efficient, and friendly manner. 4) Adhere to assigned work schedule in order to provide predictability in workload scheduling. 5) Follow all Company policies and procedures in order to maximize customer service, sales, and store profitability. 6) In applicable instances, unloads trucks, processes freight, stocks counters, and any other function needed to maintain salesfloor. Ancillary Functions Provide support to store management as requested. Qualifications and Skills Required Fundamental reading and math skills Ability to effectively communicate in English Working Conditions Retail store environment where extended periods of standing are required Retail store stockroom environment subject to fluctuations in temperature Frequent lifting and maneuvering of merchandise and displays Exposure to dust and extreme temperatures while unloading trailers Scheduled work hours may vary, to include evenings and weekends Occasional use of ladders required

Financial Services Building - Pascagoula | Full-Time | Day Shift Monday - Friday | 3151 Denny Ave Pascagoula, Mississippi, 39581 United States The Clinic Access Representative receives and assists telephone calls from patients and visitors of the Singing River outpatient clinics. He/She helps to facilitate patient care by carrying out the Representative responsibilities in a professional, efficient, and accurate manner. DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this intends to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks performed as assigned. Education: High School graduate or equivalent required. License: N/A Certifications: Must have de-escalation training completed by the end of position orientation (90 days); must have appropriate level of de-escalation training. Experience: Experience working in a clerical or secretarial role in a healthcare-related or call center setting preferred. Reports to: Manager of Clinic Access Center Supervises: None Physical Demands: Work is moderately active: involves sitting with frequent requirements to move about the office, move about the facility, and to travel to another facility within the SRHS service area. Work involves exerting a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body. Work involves using many physical motions in performing daily work activities; subject to exposure of body fluids, sputum and tissues, which may carry the hazard of infectious disease. Work involves using repetitive motions: substantial movements of the wrists, hands, and or fingers while operating standard office equipment such as computer keyboard. Work involves being able to perceive the nature of sound at normal speaking levels with or without correction; the ability to make fine discriminations in sound. Work requires close visual and acuity and the ability to adjust the eye to bring an object into sharp focus, i.e. shift gaze from viewing a computer monitor to forms/printed material that are closer to compare data at close vision. Must be able to be active for extended periods of time without experiencing undue fatigue. Must be able to work schedules assigned with the understanding that changes may be instituted according to the needs of the hospital for off days, shifts or weekends. Mental Demands: Must demonstrate keen mental faculties/assessment and decision making abilities. Must demonstrate superior communication/speaking/enunciation skills to receive and give information in person and by telephone. Must demonstrate strong written and verbal communication skills. Must possess emotional stability conducive to dealing with high stress levels. Must demonstrate ability to work under pressure and meet deadlines. Attention to detail and the ability to multi-task in complex situations is required. Must have the ability to maintain collaborative and respectable working relationships throughout SRHS and other organizations. Special Demands: Must possess superior customer service skills and professional etiquette. Must possess proficient knowledge and ability to use a computer (must be keyboard proficient) and other office technology (i.e., telephone, fax, etc.), MS Outlook and Word. Must be able to demonstrate appropriate clinical judgment and apply appropriate professional skills to a patient population of all ages.

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! of Collection Customer Service Agent-5 in Biloxi, Mississippi. What you'll do: The Collections Representative interacts with customers, takes reservations, offers extended stays and informs customers of special offers for our portfolio of RV Campgrounds and Resorts. Your job will include: * Answer incoming customer service calls promptly, professionally and within established performance standards and criteria. * Place outgoing calls to customers to collect past due payments. * Take payments by credit card or check by phone * Maintain current knowledge of company services and policies in order to respond correctly to customer inquiries. * Verify and enter accurate customer information in order to ensure the integrity of customer paperwork and records. * Respond to customer needs, questions or problems in an efficient, professional and thorough manner. * Review and analyze account information accurately to assist customer. * Answer questions, identify, research and resolve discrepancies in customer call or correspondence. * Handle any special projects which are assigned in a proper and efficient manner. * Keep call logs and reports as required. * Note adjustments and modifications to member accounts as needed. * Navigate multiple computer systems. * Train/Cross Train employees as needed Experience & skills you'll need: * High school diploma, or the equivalent. * 1+ years of experience in a call center environment. * Dedication to exceptional customer service. * Excellent written and verbal communications skills. In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time. We invite you to visit our web site at ********************************* for additional information regarding our exceptional resort communities. As an Equal Opportunity Employer, we welcome and thank all applicants.

ABOUT LCI The mission of LCI is to provide meaningful employment for the blind and visually impaired. We accomplish this in four ways: EMPLOY: We are one of the largest employers of people who are blind, creating meaningful careers and lasting skills that transform their lives. BUILD: We create over 2,000 products and distribute thousands more through manufacturing, retail, nationwide distribution, and e-commerce channels. SERVE: Many of our products are sold directly to the federal government. We were pioneers of “base supply centers,” stores on military bases that employ the blind and visually impaired and provide mission-critical supplies to our nation's military. SUPPORT: We want to end blindness forever. To that end, we engage in philanthropic efforts for research into blindness and treatment for the visually impaired. ABOUT THIS ROLE The Customer Service Representative is to provide customer service with customer recognition to everyone. LOCATION AND SCHEDULE Keesler AFB - On-Site Schedule: Part-time (20-30 hours/week) KEY RESPONSIBILITIES Responsible for all customer service functions with customer recognition and interface the most critical element. Accurate computerized checkout Requires excellent communication skills Requesting and identifying material from the warehouse and shelf stocking. Store cleanliness both in and outside. Other duties as requested by Manager and/or Assistant Manager QUALIFICATIONS High school graduate with one year relevant work experience. Basic retail knowledge. Accuracy with computerized checkout systems. Requires excellent communication skills. Must have interpersonal skills dealing with and communicating with customers, vendors, co-workers and management. Team player. PHYSICAL DEMANDS While performing the duties of this job, the employee is in a store and warehouse environment. The employee is regularly required to sit; stand; walk and use hands. This could require frequent manual labor similar to stocking of product, receiving freight, or other lifting and/or moving of product. WORK ENVIRONMENT The noise level in the work environment is usually moderate. When in the Manufacturing area, hearing protection may be required depending on the department. The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Why LCI? Purpose-driven company driven by principles, not profit Reach your highest potential: upward mobility, rewarded through hard work Competitive salary and compensation Basic Life Insurance at no cost to the employee 401(k) with match and Surplus-Sharing Plans Health, Dental, and Vision Insurance Ten paid holidays annually Paid Time Off (PTO) On-site Health and Wellness program Employee Assistance Program (EAP)

Reports to : Cage Shift Manager/Supervisor on Duty FUNCTION Complete Cashier Cage transactions with customers and other departments. Must have - or be able to obtain - a Mississippi Gaming license. DUTIES & RESPONSIBILITIES 1. Completes transactions for customers within the specified approval guidelines. Demonstrating courtesy and friendliness at all times. 2. Provides credit customers with markers and assists new customers in establishing new credit accounts. 3. Evidences all funds received or paid out with a negotiable instrument or internal document. 4. Processes cash-out transactions using personal checks, credit cards, or money transfers for all customers according to the guidelines set forth by Mississippi Gaming, Treasure Bay and any applicable outside service provider. 5. Serves as a source of operational funds and as a facility for disposition of excess funds for operational departments. 6. Serves as a redemption area for customers' unused gaming chips, and vouchers/tickets 7. Provides proper security and accountability of company funds. 8. Encourages customers to apply cash-outs to outstanding accounts, or refers to questionable cash-outs to supervisor. 9. Handles customer complaints; refers to procedure for detailed handling. 10 Provide guest services related to membership privileges, such as issuing complementaries, redemption of coupons, promotion entry forms and general casino information. 11. Enrollment of new members in the Player's Club marketing database/ issuing cards. 12. Resets Player PIN SIGNATORY ABILITY 1. Fill/Credit Slips (if applicable). 2. Cashier Paid In/Out Slip. 3. Cashier Count Sheet(s). 4. Bank count sheet (if applicable). 5. Key Control Log (if applicable). 6. Void Fill/Credit slip(s) (if applicable). 7. Bank reconciliation sheet (if applicable). 8. Soft Count Buy Sheet (if applicable). 9. Even Exchange forms. 10. “Manual Marker Log” and manual Customer Deposit. 12. Customer Deposit. 13. Foreign Currency Exchange Form. 14. Cage Transaction Slip and higher authority (if applicable). 15. Guest comps

EJ's Innovations is a marketing firm that specializes in in-store marketing to deliver consistent results for our clients. We treat our employees as future business partners from the beginning, with personalized, hands-on training and mentorship throughout their career. Job Description FULL TIME CUSTOMER SERVICE POSITIONS AVAILABLE! PAID TRAINING ARE YOU LOOKING FOR SOMETHING NEW? We are continuing to expand and currently looking for new applicants to add to our customer service and junior marketing department. We are looking for experienced customer service or retail representatives that we can additionally train to mold to our clients needs. We are looking for motivated individuals who have a competitive edge and are willing to learn. EXPERIENCE IS NOT MANDATORY BUT IS A HUGE PLUS! FULL PAID TRAINING WILL BE PROVIDED. EJ's Innovations specializes in promotional campaigns while continually providing the top notch customer service experience that we have become known for in the Gulfport/Biloxi area. We are now looking to fill 5-6 positions and the interview process has begun! Qualifications THE PROPER CANDIDATE WOULD HAVE: - Excellent verbal & written communication skills and the willingness to learn - Must be a team player and work well with others - Great customer service skills - Effective listening skills - Enthusiastic personality! EXPERIENCE IN THE FOLLOWING IS A PLUS BUT NOT REQUIRED: - Customer Service - Work in the restaurant industry - Retail/Sales - Marketing/Advertising - Promotions - Management/Leadership Skills Additional Information At EJ's Innovations, we believe in rewarding hard work. We only promote from within our own company, and we only promote those with the work ethic and motivation to get the job done! Our training program is hands-on, and covers every aspect of our company, helping prepare for long-term careers. Our team nights and leadership conferences are designed to build relationships, and provide a great foundation as you build your career.

At Customer Delight Pizza, LLC, we believe great service begins with great people. Our mission is simple: deliver delight in every slice and every interaction. We are a fast-growing Domino's franchise that values teamwork, integrity, and a positive, uplifting work environment. We move with purpose, serve with energy, and operate with excellence. Whether we're making products or greeting customers with smiles so bright, we want to create moments of delight. We are committed to: Exceptional service rooted in kindness, accuracy, and speed Quality products made with pride and consistency A clean, safe, and professional workplace Growth opportunities A culture of teamwork, communication, and respect When you join Customer Delight Pizza, LLC, you join a team that works hard, cares deeply, and takes pride in doing things right. We don't just make pizza - we make delight . 🍕 INTERNAL JOB DESCRIPTION - Customer Service Representative (CSR) Customer Delight Pizza, LLC Position Summary Our Customer Service Representatives are the heartbeat of the store. CSRs help create delight in every interaction - from making delicious products to greeting our guests with energy, accuracy, and care. This role supports store operations by serving customers, preparing high-quality items, and keeping the store clean, safe, and ready for business. Key Responsibilities ✨ Deliver Delight Through Service Greet every guest with warmth, confidence, and a smile. Take accurate phone, walk-in, and online orders with a friendly, upbeat tone. Communicate clearly with customers and teammates. Resolve basic concerns and ensure each guest leaves feeling valued. ✨ Create Products That Delight Prepare pizzas, sides, and menu items following portioning and quality standards. Maintain food safety, sanitation, and proper prep procedures. Stay focused and quick during rush times. ✨ Keep the Store Ready for Delight Complete housekeeping tasks including wiping surfaces, sweeping/mopping, dishes, and trash. Maintain a clean, organized workstation and guest area. Assist with stocking and product rotation. ✨ Support the Team Work with a “we before me” mindset. Follow all policies, procedures, and safety guidelines. Jump in where needed to keep the shift running smoothly. Qualifications Friendly, positive communicator. Comfortable moving quickly in a fast-paced environment. Able to stand, walk, bend, and lift up to 25 lbs. Meets all company and state employment requirements. Work Environment A fast-moving, team-driven space where we talk to customers, make products, and keep the store clean and ready.

Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.

Navigator Credit Union is currently recruiting for a full time Financial Service Officer. We have FSO positions available in Navigator's MS region. During the interview process a specific location cannot be promised due to business and organizational needs at the time of any potential offer. In this region, we have branches in Gulfport, D'iberville, Ocean Springs, Gautier, Jackson Ave, Hurley, Vancleave and Moss Point. Although a home branch will be assigned, branch employees may be asked to cover at other branches within that region. If you have a passion for exceptional service, relationship building, and want to be a part of a team that focuses on creating substantial value in the communities we serve, while exceeding goals, we want to hear from you! We encourage all interested, qualified candidates that enjoy working in a fast paced environment to apply. We provide paid vacation after 90 days, paid holidays, 401k with a company match, medical, referral bonus, and several other benefits after 30 days employment for our team members including incentive opportunities. Navigator Credit Union is an Equal Opportunity Employer. Navigator does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. ROLE: · Serves as a Financial Advisor responsible for providing financial s solutions which include but are not limited to opening new accounts, referring applications, answering member questions, problem solving, and owning the member experience. Responsible for having conversations with members and prospective members about financial products/services that may save them time, money, or create a convenience. Must maintain a thorough knowledge of all products/services offered by the credit union, including mobile banking and other technical services. Responsible to provide an exceptional member experience and own the member's needs. DESCRIPTION OF DUTIES: · Builds relationships with members via several different channels by having effective conversations about banking needs and financial goals. Channels include but are not limited to face to face, over the phone, online banking, electronic communications, and business visits. · Meets with members for all banking needs from basic transactions to more complex financial needs. · Responsible for building relationships in the Community and positively representing Navigator Credit Union. · Assist members by teaching to manage money wisely, make sound financial decisions, and achieve financial stability in life. · Must be knowledgeable on providing tips/resources on building credit scores, budgeting and helping members set up financial goals. · Able to have consultative conversations with members to proactively offer Credit Union products and services to have members expand their relationship with the Credit Union. Support and promote the features and benefits of our products and services. · Performs administrative duties, including system data entry and information retrieval, as need to support members service duties, ensures compliance with Federal and State regulatory statutes, as well as internal policies and procedures. · Works on special projects and performs other duties as instructed or assigned by the Supervisor. · Must be able to perform multiple roles within the branch. · Must display a positive, self-starter disposition when dealing with internal and external members · Demand of myself, and others, the highest levels of integrity, leadership, accountability and teamwork. · Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control. EXPERIENCE: · 2+ years' direct customer service experience required · Sales experience preferred EDUCATION: · High School diploma or equivalent is required. SPECIFIC SKILLS: · Above average communication skills; verbal and written. · Must successfully complete financial counselor certification program within first 6 months in position. · Above average problem solving skills, while understanding ownership of the member experience. · Self-motivated, trustworthy and a strong work ethic · Ability to work independently and as part of a team · Able to speak to various sizes groups · Able to lead by example · Ability to work in a fast paced environment while prioritizing tasks and meeting deadlines · Proven ability to cross sell and achieve established branch and individual goals ADA REQUIREMENTS: PHYSICAL REQUIREMENTS: · Perform primarily sedentary work with limited physical exertion and occasional lifting of up to 10 lbs. Sits more than 6 hours a day. Must be capable of climbing / descending stairs in emergency situation. Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours whenever required or requested by management. Must be capable of local travel as driver and travel by commercial airlines, rental vehicles and public transportation and be able to lodge in public facilities. Must be capable of regular, reliable and timely attendance. WORKING CONDITIONS: · Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise. MENTAL REQUIREMENTS: · Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters.

Keesler Federal Credit Union team members enjoy competitive salaries and a wide range of benefits, some of which include: Medical, dental, and vision insurance Section 125 Flexible Spending Accounts for Health Care and Dependent Care expenses Employee and Dependent Life Insurance 401(k) Retirement Plan with 100% match on the first 5% contributed by you Paid Leave Tuition Reimbursement and Competitive Scholarships Short Term & Long Term Disability Benefits Employee Assistance Program WE CURRENTLY DO NOT SPONSOR WORK RELATED VISAS SPECIAL NOTE: On average our FSRs have the potential to earn $500 or more in monthly incentives. Position: Floating Financial Services Representative I (FSR I) Department: Retail Operations Reports To: Branch Manager or Assistant Branch Manager FLSA: Non-Exempt Grade 8 SUMMARY Under general supervision, but following established policies and procedures, is responsible for creating, opening, and processing new consumer & business member accounts and cross selling services to members while providing extraordinary service. Explains products' and/or services' value, benefits, features, rates and fees to members. Using the sales and service process as outlined in training, is responsible for conducting a high quality interview with members and potential members to satisfy their needs. Represents the credit union in a professional, friendly, courteous manner. Gives prompt, efficient, and accurate service in the processing of all transactions. Stays current with credit union membership requirements, deposit products, services, loan products, and marketing campaigns. This staff member is moved within the region's branch network at the discretion of the home base Branch Manager. The individual in this position can and will be moved frequently and without out prior notice. SUPERVISORY RESPONSIBILITIES None ESSENTIAL FUNCTIONS Creates new membership accounts. Opens and processes required documentation for all types of consumer & business deposit accounts including individual retirement accounts and certificates of deposit. Conducts quality interviews with members using the sales and service training to meet member needs through credit union products and services. Uses Loan Operating system and the sales and service process to complete quality consumer loan applications over the phone or in person. Clearly communicates decisions to the member in a positive and tactful manner. Disburses the loan in accordance with guidelines and procedures. Ensures that all paperwork and documents for closure of loan are correctly completed. Responsible for sales of ancillary products on qualified loan applications. Provides merchant referrals directly to the merchant for business accounts. Maintains a high level of productivity by meeting or exceeding established goals set by Branch Manager and Regional Director. Orders and statuses ATM and Debit cards through Card Creation Wizard or utilizes card printing system to provide members with ATM and Debit cards instantly. Submits ATM and Debit card disputes and fraud disputes. Works to resolve members' concerns, complaints, discrepancies, and problems through use of available resources, effective use of KFCU computer systems and product knowledge. Refers problems through the chain-of-command for resolution. Utilizes the CRM to effectively track member concerns. In support of marketing campaigns such as Auto Loan Refinance or new member onboarding, makes outbound phone calls to contact members in regards to products or services for which the member qualifies. Completes, with an acceptable grade, all training for this position as directed by management and actively participates in training classes. Maintains proficiency in all computer systems necessary to perform the job satisfactorily. Responsible for compliance with all Federal regulations including Bank Secrecy Act (BSA), Office of Foreign Assets Control (OFAC), Red Flag Program, Fair Credit Reporting Act and REG CC. Upholds all member information in the strictest confidence. Responsible for assisting the Member Contact Center with overflow calls using the credit union call system. Within the scope of an FSR I authority, assists the teller line with teller transactions in the event of a branch staffing shortage in accordance with written policies and procedures. Within the scope of an FSR I authority, maintains control of cash by double counting all cash received and disbursed, or being diligent as the 2 nd party in any dual control procedure. Utilizes check hold and cash transaction procedures when processing transactions and if applicable, Reg CC within prescribed guidelines. Other Duties and Responsibilities: Maintains branch office equipment and supplies necessary to keep office working efficiently. Assists in balancing the ATM and Night Depository as directed by the Branch Manager or Assistant Branch Manager. Assists in upholding the branch appearance (interior and exterior) and to maintain a clean and orderly workspace. Miscellaneous duties as assigned. KNOWLEDGE & SKILLS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: A high school education or GED. Community college coursework is desired. Experience and Other Requirements: One year to three years of similar or related experience. Completion of Lending Class, New Accounts training, Sales and Service Training and Teller training through the KFCU Training Department required. Must possess ability to operate computer terminal, computer printers, calculator, fax machine, telephone, currency counter, and copier with accuracy and attention to detail. Must possess and exhibit an outgoing personality, helpful member service attitude and an ability to sell credit union products and services. Must possess strong basic math skills, accuracy and attention to detail Must demonstrate an ability to understand and implement changing policies and procedures. Must be knowledgeable of teller transactions relevant to the position. Must maintain confidentiality and dependability. Exceptional oral and written communication skills required. Interpersonal Skills Courtesy, tact, and diplomacy are essential elements of the job. Work involves much personal contact with others inside and/or outside the organization for purposes of giving or obtaining information, building relationships, or soliciting cooperation. Computer Skills: Extensive use of personal PC required. Must be proficient in Microsoft Word, Excel, as well as use of internet and e-mail. Must be able to navigate the internet to search for data and be able to complete online forms. Somewhat knowledgeable of emerging computer technology, such as mobile devices, imaging technology, and social media. Must be familiar with home banking and bill paying services. Certificates, Licenses and Registrations: Sales and Service Standard PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, and walk; use hands to finger, handle, feel or grasp; reach with hands and arms; and talk or hear. The employee is frequently required to kneel, crouch, or stoop. The employee is occasionally required to lift and/or move 10-15 pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Extensive use of desktop computer is required. The noise level is that of a normal office environment. DECLARATION The human resources department retains the sole rights and discretion to make changes to this job description. #Be extraordinary #HPIND

World Finance, winner of the Top Workplaces USA award for five years in a row and a two-time winner of Newsweek's Most Trustworthy Companies award, helps customers meet their financial needs and unlock their financial good. We're an energetic team looking for a Financial Services Representative to guide customers on their financial journey. As a Financial Services Representative, you're the face of World Finance - empathizing, empowering, and engaging with our customers. The primary responsibility of the Financial Services Representative is to assist the Branch Manager in operating the branch effectively and efficiently and to maximize growth. This position is expected to utilize sound lending skills, maximize potential profits, and follow policies for effective collection of accounts. This position is also responsible for providing excellent customer service which is an essential part of marketing the branch and Company culture. Hourly Pay: $15 - $19 What you'll do: Guide customers toward upward credit mobility through good financial choices. Provide top-tier customer service, assisting customers with questions, concerns, and products. Process and prepare loan applications. Take and process payments. Prepare loan documents and execute loan closing on current renewal loans. Balance assigned cash drawer daily. Prepare and complete the daily branch bank deposit and possibly transport money (operating cash, interim deposits, daily deposits) to and from the bank. Maintain strong customer relationships and build community within your branch. Other duties include but are not limited to: Call approved and unmade applications to close loans daily. Help build tax clientele and provide tax services. Send complete and accurate credit denial letters within 30 days from the date of application. Pay branch expenses as instructed by Branch Manager. Experience (and Requirements) that will WOW us! Must be able to demonstrate self-confidence and organizational skills. A history of choosing kindness, showing compassion, and helping others. The willingness to seek quality-driven solutions and embrace new ideas. Absolute team player - pitching in when needed and accepting help, too. To perform this job successfully, an employee must have basic computer skills. A valid driver's license & access to a dependable vehicle. Must possess a valid driver's license & reliable transportation to independently transport bank deposits and fulfill other required job responsibilities. Why World? We hire from within: we want to see you grow and climb in this company. Each year, we promote 80% of Financial Services Reps to management. 75% of World's Operations Executives moved up from a similar role. We pay you to give back: employees get paid volunteer hours each year. Health, dental, vision, and life insurance are available to full time team members the 1st of the month following 30 days. Paid holidays, vacation time, and a 401(k) plan (including company match). Be part of a team with clear values, strong community, and a sense of belonging. We'll get you home for dinner: your life outside of work is priority #1 You'll make a positive impact on the lives of the customers you serve. Who is World? Since 1962, World Finance has helped millions of people unlock their financial good. We aid customers in overall financial wellness, celebrating the hundreds of thousands of customers able to achieve better credit each year. Based in Greenville, SC, World reaches over one million customers annually - turning their financial possibility into reality through services like personal loans and tax preparation. With over 1,200 branches in 16 states, World is proudly rooted in the communities it serves. Our goal is to see our customers thrive, growing their credit and accessing more opportunities. We set ourselves apart as the financial partner with heart, offering an ever-expanding menu of customer-focused services and a commitment to teamwork, community, and care. Physical Demands and Working Conditions: • Frequently stationary with regular movement throughout the office; occasional climbing, kneeling, bending, twisting, and reaching. • Occasionally lifts up to 5 lbs. and may exert up to 30 lbs. of force (e.g., opening file drawers). • Requires regular use of vision, hearing, fine motor skills, and verbal/written communication. • Fast-paced, high-demand environment with shifting priorities and tight deadlines; requires professionalism, multitasking, adaptability, and collaboration. • Occasional local travel; may include extended hours, evenings, or weekends. • Standard indoor office setting with shared workspace, typical noise, lighting, and temperature. • Frequent customer and coworker interaction; must communicate clearly and professionally in person, by phone, and electronically. • Regular, reliable attendance and punctuality are essential. Disclaimers: Employees must be able to perform the essential functions of this position with or without reasonable accommodation, which World Finance will provide unless doing so would impose an undue hardship. Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. The employer reserves the right to modify, assign, or reassign duties, responsibilities, and activities at any time with or without notice as needed to meet business needs. It is the policy of World Acceptance Corporation to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, World Acceptance Corporation will provide reasonable accommodations for qualified individuals with disabilities.

Job Description Provides courteous customer service and maintain merchandise displays to enhance overall customer satisfaction, sales, profitability, and store standards. In applicable instances, unloads trucks, processes freight, stocks counters, and performs any other function needed to maintain the salesfloor. Job Scope This position has no direct supervisory or budgetary accountability. Essential Functions 1) Provide positive customer service by treating customers in a courteous and knowledgeable manner in order to maximize customer satisfaction and sales. 2) Price, stock and maintain merchandise in a neat and orderly manner. 3) Process sales transactions in an accurate, efficient, and friendly manner. 4) Adhere to assigned work schedule in order to provide predictability in workload scheduling. 5) Follow all Company policies and procedures in order to maximize customer service, sales, and store profitability. 6) In applicable instances, unloads trucks, processes freight, stocks counters, and any other function needed to maintain salesfloor. Ancillary Functions Provide support to store management as requested. Qualifications and Skills Required Fundamental reading and math skills Ability to effectively communicate in English Working Conditions Retail store environment where extended periods of standing are required Retail store stockroom environment subject to fluctuations in temperature Frequent lifting and maneuvering of merchandise and displays Exposure to dust and extreme temperatures while unloading trailers Scheduled work hours may vary, to include evenings and weekends Occasional use of ladders required

EJ's Innovations is a marketing firm that specializes in in-store marketing to deliver consistent results for our clients. We treat our employees as future business partners from the beginning, with personalized, hands-on training and mentorship throughout their career. Job Description FULL TIME CUSTOMER SERVICE POSITIONS AVAILABLE! PAID TRAINING ARE YOU LOOKING FOR SOMETHING NEW? We are continuing to expand and currently looking for new applicants to add to our customer service and junior marketing department. We are looking for experienced customer service or retail representatives that we can additionally train to mold to our clients needs. We are looking for motivated individuals who have a competitive edge and are willing to learn. EXPERIENCE IS NOT MANDATORY BUT IS A HUGE PLUS! FULL PAID TRAINING WILL BE PROVIDED. EJ's Innovations specializes in promotional campaigns while continually providing the top notch customer service experience that we have become known for in the Gulfport/Biloxi area. We are now looking to fill 5-6 positions and the interview process has begun! Qualifications THE PROPER CANDIDATE WOULD HAVE: - Excellent verbal & written communication skills and the willingness to learn - Must be a team player and work well with others - Great customer service skills - Effective listening skills - Enthusiastic personality! EXPERIENCE IN THE FOLLOWING IS A PLUS BUT NOT REQUIRED: - Customer Service - Work in the restaurant industry - Retail/Sales - Marketing/Advertising - Promotions - Management/Leadership Skills Additional Information At EJ's Innovations, we believe in rewarding hard work. We only promote from within our own company, and we only promote those with the work ethic and motivation to get the job done! Our training program is hands-on, and covers every aspect of our company, helping prepare for long-term careers. Our team nights and leadership conferences are designed to build relationships, and provide a great foundation as you build your career.

Apply Description Navigator Credit Union is currently recruiting for a full time Financial Service Officer. We have FSO positions available in Navigator's MS region. During the interview process a specific location cannot be promised due to business and organizational needs at the time of any potential offer. In this region, we have branches in Gulfport, D'iberville, Ocean Springs, Gautier, Jackson Ave, Hurley, Vancleave and Moss Point. Although a home branch will be assigned, branch employees may be asked to cover at other branches within that region. If you have a passion for exceptional service, relationship building, and want to be a part of a team that focuses on creating substantial value in the communities we serve, while exceeding goals, we want to hear from you! We encourage all interested, qualified candidates that enjoy working in a fast paced environment to apply. We provide paid vacation after 90 days, paid holidays, 401k with a company match, medical, referral bonus, and several other benefits after 30 days employment for our team members including incentive opportunities. Navigator Credit Union is an Equal Opportunity Employer. Navigator does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. ROLE: · Serves as a Financial Advisor responsible for providing financial solutions which include but are not limited to opening new accounts, referring applications, answering member questions, problem solving, and owning the member experience. Responsible for having conversations with members and prospective members about financial products/services that may save them time, money, or create a convenience. Must maintain a thorough knowledge of all products/services offered by the credit union, including mobile banking and other technical services. Responsible to provide an exceptional member experience and own the member's needs. DESCRIPTION OF DUTIES: · Builds relationships with members via several different channels by having effective conversations about banking needs and financial goals. Channels include but are not limited to face to face, over the phone, online banking, electronic communications, and business visits. · Meets with members for all banking needs from basic transactions to more complex financial needs. · Responsible for building relationships in the Community and positively representing Navigator Credit Union. · Assist members by teaching to manage money wisely, make sound financial decisions, and achieve financial stability in life. · Must be knowledgeable on providing tips/resources on building credit scores, budgeting and helping members set up financial goals. · Able to have consultative conversations with members to proactively offer Credit Union products and services to have members expand their relationship with the Credit Union. Support and promote the features and benefits of our products and services. · Performs administrative duties, including system data entry and information retrieval, as need to support members service duties, ensures compliance with Federal and State regulatory statutes, as well as internal policies and procedures. · Works on special projects and performs other duties as instructed or assigned by the Supervisor. · Must be able to perform multiple roles within the branch. · Must display a positive, self-starter disposition when dealing with internal and external members · Demand of myself, and others, the highest levels of integrity, leadership, accountability and teamwork. · Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control. EXPERIENCE: · 2+ years' direct customer service experience required · Sales experience preferred EDUCATION: · High School diploma or equivalent is required. SPECIFIC SKILLS: · Above average communication skills; verbal and written. · Must successfully complete financial counselor certification program within first 6 months in position. · Above average problem solving skills, while understanding ownership of the member experience. · Self-motivated, trustworthy and a strong work ethic · Ability to work independently and as part of a team · Able to speak to various sizes groups · Able to lead by example · Ability to work in a fast paced environment while prioritizing tasks and meeting deadlines · Proven ability to cross sell and achieve established branch and individual goals ADA REQUIREMENTS: PHYSICAL REQUIREMENTS: · Perform primarily sedentary work with limited physical exertion and occasional lifting of up to 10 lbs. Sits more than 6 hours a day. Must be capable of climbing / descending stairs in emergency situation. Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours whenever required or requested by management. Must be capable of local travel as driver and travel by commercial airlines, rental vehicles and public transportation and be able to lodge in public facilities. Must be capable of regular, reliable and timely attendance. WORKING CONDITIONS: · Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise. MENTAL REQUIREMENTS: · Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters.