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Waterstone Human Capital (Formerly Spectrum Recruiting Solutions
Service associate job in American Fork, UT
CUSTOMER SERVICE LEAD
Reports to: VP Sales & Marketing
Compensation: $55K - $65K
We're a US-based manufacturing company known for blending innovation with heritage in the building materials space. With a strong commitment to quality craftsmanship, sustainability, and American-made products, we serve contractors, distributors, and DIY enthusiasts across the country. Our growing team thrives in a culture of hands-on problem solving, continuous improvement, and pride in what we build - literally.
Your Role:
As the Customer Service Lead, you'll be the primary point of contact for customers across phone, email, and walk-ins in our American Fork showroom. You'll support retail, eCommerce, and commercial clients while partnering closely with sales, operations, and marketing. This role is a great fit for someone who enjoys helping people, communicates clearly, stays organized, and takes ownership of delivering a smooth, consistent customer experience.
What You'll Do:
Serve as the first point of contact for phone, email, and walk-in customers.
Answer product questions and support orders, shipping, returns, and troubleshooting.
Prepare quotes and provide support to retail, eCommerce, and commercial sales teams.
Coordinate with warehouse and logistics on shipments and order issues.
Track and manage customer tickets in HubSpot, RingCentral, and other tools.
Keep the showroom organized, presentable, and customer-ready.
Document customer questions and trends to support training and FAQs.
Contribute to improving processes, the help desk, and customer resources.
What You'll Bring:
Experience in customer service, reception, inside sales, or a similar role.
Strong organization, follow-through, and attention to detail.
Clear verbal and written communication skills.
Comfort learning building-product basics and explaining them to customers.
Proficiency with email, phone systems, and CRM tools.
A steady, solutions-oriented approach; you stay calm, ask good questions, and support customers and teammates consistently.
Why Join?
You'll be part of a team that builds products with pride and purpose. Our company fosters a culture of trust, humility, and respect - where ideas are welcome, hard work is recognized, and people genuinely care about doing good work together. With American-made values at its core, this is a place where your contributions matter, your impact is visible, and your career can grow.
About Spectrum Recruiting Solutions:
At Spectrum Recruiting Solutions we are a premier, purpose-driven team of professional recruiters dedicated to delivering exceptional talent and achieving long-term results in the industrial engineering and manufacturing industries. Our specialized teams support permanent recruitment efforts across a wide range of sectors, including aerospace, defense, mining, medical devices, life sciences, food and beverage, and general manufacturing throughout the U.S. Guided by a clear vision, strategic insight, and a people-first approach, we are redefining the future of talent acquisition. With deep industry expertise and a steadfast commitment to authentic human connection, we provide tailored solutions that align top-tier talent with innovative, forward-thinking organizations.
Zions Bancorporation is one of the nation's premier financial services companies operating as a collection of great banks under local brands and management teams in high-growth western markets. Zions is regularly recognized by American Banker as one of the "Best Banks to Work For" and as having a top banking team in its list of "The Most Powerful Women in Banking." Our customers consistently vote us as the best bank in our local markets. We value our employees, and we are committed to search out, recognize and create fulfilling opportunities for outstanding people within our organization, rewarding them for their contributions to our success. We recognize that banking is a "local" business, and that to be successful, we must have very strong ties to the communities we serve and strong relationships with our customers.
With benefits starting on day one, 12 bank holidays, profit sharing and company-matched 401(k) contributions, Zions is dedicated to being an employer of choice in our communities. At Zions, the possibilities are endless. You bring the talent; we bring the opportunity.
Role Summary
The Client Account ServiceAssociate (CASA) plays a pivotal role in delivering a consistent and exceptional client experience across defined wealth segments. This role supports multiple Wealth Advisors by executing service activities with precision, leveraging data and technology, and contributing to a team-based service model. The CASA is instrumental in operational excellence, client satisfaction, and continuous improvement across the client lifecycle. This role will be located at our downtown Salt Lake City, UT location.
General Responsibilities
Deliver client service aligned to defined segmentation models.
Utilize Salesforce Financial Services Cloud and integrated workflows to manage service requests and track client interactions.
Participate in continuous training and development programs based on a tiered skills matrix.
Contribute to a culture of recognition, feedback, and shared accountability.
Support the implementation of best practices and standardized processes through a centralized resource center.
Assists wealth management advisors and planners in managing and building client relationships.
Responsible for assisting with the administration of wealth management client accounts across multiple platforms through facilitating new account onboarding, monitoring and processing cash flows, account maintenance, and account closing.
Assists clients, advisors and planners with tactical questions and resolving client account issues.
Performs various functions associated with account governance, compliance, and regulatory requests.
Other duties as assigned.
Qualifications
Requires High School diploma or equivalent and some years of account servicing, sales, customer service in the financial services industry or other directly related experience. A combination of experience and education may meet job requirements. College degree preferred.
Series 7 & 66, (63/65) preferred, life and health within the first 180 days of employment also preferred.
Basic knowledge of financial services industry and products.
Must have good customer service skills and demonstrate client empathy.
Solid oral and written communication skills to create relationships with clients.
Must be detail oriented and be able to work well under pressure and meet deadlines.
Ability to resolve client account issues.
Proficient in office software applications.
Strong aptitude for learning and applying new technologies (e.g., Salesforce FSC, data analytics tools, Copilot, etc).
Demonstrated ability to work within a team-based service model and contribute to a culture of achievement, commitment, excellence, and synergy.
Commitment to continuous learning and professional development through structured training tiers.
Experience in a client-facing financial services role preferred; knowledge of wealth management operations is a plus.
Values & Culture
At Zions Wealth Management, we are guided by our mission to build trust and bridge the gap between possibility and reality for our clients. We value achievement, commitment, excellence, and synergy. Our team culture emphasizes autonomy, emotional investment, and a shared sense of purpose. We believe in recognizing contributions, fostering open communication, and supporting each team member's career journey.
Benefits
Medical, Dental and Vision Insurance - START DAY ONE!
Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays, and any applicable state holidays
401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
Mental health benefits including coaching and therapy sessions
Tuition Reimbursement for qualifying employees enrolled in an accredited degree program related to the needs of the business, maximum of $5,250 per calendar year, employees are eligible for the program upon hire
Employee Ambassador preferred banking products
$32k-49k yearly est. 5d ago
Customer Service Clerk
R+L Carriers 4.3
Service associate job in Salt Lake City, UT
Customer Service Representative, Starting at $19.81 hr
Full-Time, Monday - Friday
Earn 1 week of vacation after 90 days
of employment and enjoy an excellent benefits package that includes our very own employee resorts
Click her to learn more about our employee resorts
R+L Carriers is seeking a Customer Service Representative to work at our Salt Lake City, UTService Center. The CSR is responsible for maintaining a positive relationship with customers and to assist customers and other R & L employees in tracking and monitoring freight movement. Our CSR's use customer retention techniques to ensure customers feel valued and listened to, to resolve their issues, and promote company goals and objectives. This includes daily freight tracing with customers, assisting other terminals in freight related issues, and performing other related duties as assigned.
R+L Carriers - Women in Trucking
Company Culture
Requirements:
Strong communication/telephone skills
Able to work in a fast-paced environment
Strong critical thinking skills
Ability to deal with potentially stressful situations
General office and customer service experience
Basic knowledge or Windows, Outlook and other Microsoft products
Ability to type 30+ WPM
Preferred:
2+ years of experience as a clerk or similar role in a fast pace environment
Freight logistics experience
Benefits: R+L Carriers offers an excellent compensation and comprehensive benefits package that includes Medical/Dental/Vision Insurance, 401(k) Retirement Plan with company matching contributions, Paid Vacation & Holidays, and vacation lodging at our exclusive employee resorts in Daytona Beach, FL, Big Bear Lake, CA, Pigeon Forge, TN, and Ocean Isle Beach, NC.
About Us: R+L Carriers is a family owned, privately held transportation company founded in 1965. Our business caters to the transportation and distribution industry and is designed to provide customers with superior service through efficient administration and innovative thinking. The Company prides itself in treating our employees and customers with respect and honesty. We believe each employee contributes directly to the Company's growth and success. There are many other transportation companies capable of picking up and delivering freight. However, we believed our customers select us because of the efforts of our employees.
R+L Carriers Shared Services, LLC (“R+L Carriers”) and its subsidiary companies will provide equal employment opportunities to all applicants without regard to an applicant's race, color, religion, sex, sexual orientation, gender, gender identity or expression, genetic information, national origin, age, veteran status, disability, or any other status protected by federal or state law. R+L Carriers will provide reasonable accommodations to allow an applicant to participate in the hiring process (e.g., accommodations for a test or job interview) if so requested. When completing this application, you may exclude information that would disclose or otherwise reference your race, religion, age, sex, genetic, veteran status, disability or any other status protected by federal or state law. This application is considered current for ninety (90) days only. At the end of this period, if you are still interested in employment, it will be necessary for you to reapply by completing a new application.
$19.8 hourly Auto-Apply 18h ago
French and English Bilingual Customer Support Agent
Stampin Up 3.7
Service associate job in Riverton, UT
Be Part of What's Next
Stampin' Up! is in an exciting season of transformation-and we're looking for people who are energized by change, not intimidated by it. If you're a positive problem-solver with a people-first mindset, an empathetic nature, and the courage to lean into growth, you might be exactly who we're looking for.
Between supporting our global sales force (our beloved “demonstrators”) and creating the world's best stamps, ink, and paper, we believe in showing up for people-our customers and each other-while building what's next together.
Sound like your kind of challenge? Keep reading.
Why You'll Love It Here
Wicked-awesome benefits package (seriously, compare it)
Friday dress code every day (hello, jeans)
Extreme crafting experiences (optional, but fun!)
Generous paid time off (work/life balance matters
Tuition assistance & 401(k) with company match
Our Contact Center, Reimagined
No cold calling. No sales quotas. No weekends.
Just meaningful conversations, real problem-solving, and the space to focus on what matters most-delivering exceptional service while maintaining a healthy work/life balance.
What You'll Do
Live our core values: caring about people first, acting with courage, bettering our best, and owning it
Create positive, empowering experiences in every interaction
Resolve demonstrator concerns with empathy, integrity, and accountability
Provide friendly, professional support on inbound contacts while meeting productivity and quality standard
Stay knowledgeable on products, promotions, events, and the Demonstrator Compensation Plan
Jump in to support special projects and company initiatives as we continue to evolve
Shifts Available
We're hiring for closing shift:
Full-Time:
10:30am-7:00pm (two 15-minute breaks + 30-minute lunch)
What You Bring
High school diploma or equivalent
Comfort with technology (computers, software, phone systems)
Strong verbal and written communication skills with fluency in both English and French
Ability to sit for extended periods
Previous call center or customer service experience preferred
A positive attitude, adaptability, and a genuine desire to help others
Pay: $18.75/hour
Apply today and be part of a team building the future together.
$18.8 hourly 19d ago
Customer Retention Specialist
Kenect 3.8
Service associate job in Pleasant Grove, UT
About us Kenect is on a mission to revolutionize customer communication and engagement for businesses across North America. Founded with a deep understanding of the challenges businesses face in connecting with their customers, Kenect helps companies streamline communication, enhance customer satisfaction, and drive growth through its innovative messaging and reputation platform. Trusted by thousands of businesses, our passionate team is committed to building technology that fosters closer connections and helps businesses thrive in a digital-first world.
About this role
We are seeking a highly motivated Customer Success Retention Specialist to join our team. This role is dedicated to reducing customer churn and preserving recurring revenue by actively engaging with customers at risk of cancellation. The ideal candidate is results-driven, thrives in high-volume customer interactions, and is passionate about problem-solving to deliver win-back and retention outcomes.
What you will be doing
Retention & Revenue Protection
Save $65,000 in ARR per month through proactive engagement and retention strategies.
Manage a pipeline of cancellation requests per month, working quickly to identify root causes and address customer concerns.
Make a minimum of 25 outbound dials per day to connect with customers considering cancellation.
Conduct empathetic, solution-oriented conversations to uncover business needs and propose tailored solutions.
Maintain professional, consultative, and persuasive communication across phone, email, and other channels.
Diagnose drivers of churn such as product gaps, pricing, or service dissatisfaction.
Collaborate with cross-functional teams (Product, Support, Sales, CS) to escalate feedback and deliver customer solutions.
Track and report on save rates, churn reasons, and revenue impact to leadership.
Maintain accurate records of customer interactions and outcomes in CRM systems.
Follow structured save-playbooks while contributing to process improvement and new retention tactics.
Skills & qualifications
2+ years in Customer Success, Retention, Account Management, or similar customer-facing role.
Proven track record of meeting or exceeding revenue retention or quota goals.
Strong phone presence with excellent negotiation, persuasion, and objection-handling skills.
Comfortable managing high-volume customer queues while delivering quality conversations.
Ability to analyze data and articulate actionable insights to improve customer outcomes.
Proficiency with CRM and customer success platforms (Salesforce)
Our company values we hope you showcase
See it, Solve it, Get it Done
Build, Adapt, Win
Unwavering Customer Obsession
What Kenect offers
Health, Dental, Vision, Life & Disability Insurance
Your birthday is a paid day off
Onsite gym
Breakroom full of snacks and drinks
Convenient location next to freeway entrance/exit
We believe in hiring self-motivated team members who can run alongside us without needing to be “managed” along the way. Yes, we have managers and 1:1s. Yes, we believe in giving open two-way feedback. We also believe in having team members who can run without the daily guidance that some companies prefer.
Kenect is an equal opportunity employer. We are an organization comprised of people of all kinds of backgrounds, and we believe this mix is precisely what makes us strong. All employment decisions at Kenect are based on business needs, job requirements, and individual qualifications without regard to race, color, religion or belief, family or parental status, or any other status protected under federal, state, or local law.
$34k-42k yearly est. Auto-Apply 40d ago
Customer Service Associate
Rocket Express 4.1
Service associate job in South Jordan, UT
Job DescriptionDo you love interacting with people? Are you enthusiastic about helping others? If so our, full-time Customer ServiceAssociate at Rocket Express located at 11399 S Redwood Rd, South Jordan, UT, is the perfect position for you!
You will bring joy to people's journeys by creating a positive and light-hearted atmosphere where people love to clean their cars. In this customer-focused setting, you will have the opportunity to make a significant impact while earning rewards for outstanding performance!
Pay: $16 / hour + Commission Pay!
Rewards for YOU:
Competitive Hourly Pay
Incentive/Commission Pay
DailyPay.
Get paid daily!
Flexible Scheduling; Morning & Evening Shifts Available
Tuition Reimbursement
Free
Car Washes
Explore your career path, gain valuable experience, and take control of your earning potential by joining an energetic and positive team dedicated to excellence and lifting each other up to be their best. Warm or cold, rain or shine, you will have fun in a team environment where competitions and friendships keep you motivated!
Bring JOY to YOUR Journey and apply today for our full-time Customer ServiceAssociate position! Responsibilities
Welcome and engage with customers in a warm, friendly manner
Engage customers while selling and promoting our Unlimited Wash Club
Safely and efficiently load every vehicle with clear hand signals and a smile
Strive for customer satisfaction by ensuring a thorough and enjoyable wash for all guests
Maintain all aspects of the site to ensure it runs beautifully
Required Skills
16 years of age or older
Positive attitude
Ability to work flexible hours including weekends and holidays
$16 hourly 16d ago
Airport Customer Service Agent (NK Part Time)
GAT 3.8
Service associate job in Salt Lake City, UT
As a customer service agent you are the first impression of a passengers airport experience. Customer Service positions encompass checking in and ticketing passengers, escorting passengers to and from aircraft, and resolving customer complaints. Proficient use of a computer is needed as well as EXCELLENT customer assistance to passengers. This position requires working in a fast paced environment with time constraints to meet published departure goals. A professional and positive image must be consistently displayed by the employee.
Responsibilities:
Able to greet and assist all customers in a prompt, friendly, and courteous manner over the phone and in person.
Must be able to announce both incoming and outbound flights.
Handle credit cards, and personal check transactions with accuracy and properly account for all collections and conduct the appropriate airline close out procedures.
Accept and process checked baggage weighing up to 100 lbs. and placed on conveyor belts.
Agents are also required to operate jetways to place them in position prior to aircraft arrival and lifting, opening, closing, and securing aircraft doors.
Use airline computer systems to provide flight arrival and departure information, ticketing and flight boarding documents, lost or damaged baggage documentation, and cargo tracking information.
Able to stand and work in one location for up to four hours at a time.
You may be responsible for escorting unaccompanied minors and disabled passengers throughout the airport.
Work independently without direct supervision.
Requirements:
Must be at least 18 years of age
Must have a high school diploma, GED, or equivalent work experience, and a high degree of attention to detail.
Ability to read, speak, and understand the English language.
Ability to stand for long periods of time
Must possess good communication skills and a friendly, outgoing personality in person and via telephone.
Possess entry-level computer skills
Occasionally lift bags or items weighing between 50 and 70 pounds
Pass an extensive post offer pre-employment background check, including fingerprinting and a criminal history record check required by federal law
Must be able to work nights, weekends, and holidays
$27k-33k yearly est. 8d ago
Customer Retention Specialist
AAPC
Service associate job in Salt Lake City, UT
This is a Hybrid role based in UT Are you a proactive, customer-focused professional who thrives in a goal-driven environment? As a Member Retention Specialist, you will play a critical role in helping retain members, reduce churn, and strengthen long-term relationships. This role partners closely with the Retention Manager to execute renewal outreach, deliver exceptional service, and identify opportunities to expand member value.
Responsibilities
Execute outbound and inbound renewal outreach across multiple channels (phone, email, text)
Deliver outstanding customer service while resolving concerns that may impact retention
Identify and surface upsell and upgrade opportunities during renewal conversations
Generate qualified leads and warm handoffs to Sales teams
Maintain accurate activity, notes, and pipeline updates within CRM systems
Support retention campaigns, communication schedules, and outreach initiatives
Meet or exceed individual renewal, retention, and activity goals
Collaborate with the Retention Manager and cross-functional teams to improve member experience and outcomes
Actively participate in coaching, training, and performance feedback sessions
Qualifications
Self-motivated with the ability to manage daily outreach and follow-up independently
Associate's degree or equivalent professional experience
Energetic, optimistic, and resilient in a goal-oriented environment
Prior experience in outbound calling, renewals, retention, customer engagement or account resolution roles
Strong prioritization and time-management skills
Demonstrated ability to deliver excellent customer service and build rapport
Comfortable using CRM and call systems (Salesforce, CallFire, in Contact, or similar tools)
Technically proficient with the ability to learn new systems quickly
Clear, professional phone and written communication skills
Open to feedback, coaching, and continuous improvement
What we offer:
Base pay + incentive potential
Fun and diverse team environment
Hybrid in-office/WFH schedule
Comprehensive benefits package including medical, dental and vision insurance
Health Savings Account
Generous PTO and Holiday Pay
401(k) retirement plan and company match
Who we are:
AAPC (************* is the nation's largest and fastest-growing training, certification, and solutions association in healthcare, supporting more than 200,000 members.
AAPC Values:
DRIVEN | Self-starts and stays highly motivated to achieve ambitious goals. Shares contagious energy and enthusiasm liberally. Takes initiative without always being directed. Demonstrates confidence in decision-making and effectively balances autonomy and authority with accountability.
HUMBLE | Learns, adapts, and improves relentlessly. Seeks feedback without insecurity and implements coaching. Recognizes others' contributions gratefully. Approaches work and relationships with an abundance mentality. Places the needs of others above self.
TRANSPARENT| Integrity-centered, honest, truthful, and trustworthy in all aspects of work. Keeps commitments to external and internal parties. Holds self strictly accountable, valuing the trust placed in them by others.
SUPPORTIVE | Empowers and uplifts others. Listens actively and responds with empathy and understanding. Prioritizes well-being and growth of team members and customers ahead of own interest. Faces challenges together, believing in collective strength and unity.
INNOVATIVE | Entrepreneurial spirit with a scrappy mentality. Dreams big, sees opportunity, pursues full potential, and finds ways to accomplish the impossible. Rolls up sleeves and does real work. Works quickly, intelligently, and flexibly.
AAPC is an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above listed items.
We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin, or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above-listed items.
$32k-41k yearly est. Auto-Apply 9d ago
Customer Support Representative
The Grace Company 3.9
Service associate job in West Jordan, UT
Job Description
Since creating our first quilting frame, The Grace Company has been dedicated to connecting people with their passions through innovative solutions. We are a company focused on enriching lives, and we find joy in seeing our customers' crafts enrich the lives of others. Our goal is to make quilting and crafting more accessible to a wider community. From product design to customer service, we are committed to providing the best possible experience.
Position Overview:
Are you a problem-solver with a passion for helping people? As a Customer Support Representative, you will be the friendly and knowledgeable voice of The Grace Company. You'll be responsible for responding to inbound calls from our valued customers, providing support for our range of products, including quilting frames, machines, software, and accessories. This role is perfect for someone with a technical aptitude who enjoys troubleshooting and is comfortable learning new software applications.
What You'll Do:
Professionally handle inbound customer calls with a polite and clear communication style.
Become a product expert by gaining a deep understanding of our quilting frames, machines, and software.
Utilize your troubleshooting skills to diagnose and resolve customer issues effectively.
Clearly communicate technical solutions to customers with varying levels of technical expertise.
Document customer interactions and solutions accurately.
What You'll Bring:
A minimum of one year of experience in a customer service role.
Excellent verbal and written communication skills.
Strong troubleshooting and problem-solving abilities.
Proficiency with Microsoft products.
A comfort and willingness to learn new software applications.
A positive attitude and a commitment to providing exceptional customer service.
Why You'll Love Working Here:
Great Work Environment: Join a friendly and supportive team.
Competitive Pay: Starting at $18.00 per hour.
Time Off: We offer paid holidays and vacation after a minimal employment period, plus a personal-time accrual program.
Convenient Location: Our office is conveniently located on Redwood Road in West Jordan.
Job Posted by ApplicantPro
$18 hourly 10d ago
Test Content Services Specialist
Psi Services 4.5
Service associate job in Salt Lake City, UT
**Title:** Test Content Services Specialist **Salary:** $55K **About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers.
We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent.
At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle.
Learn more about what we do at: *************************
**About the Role**
The Test Content Services Specialist applies technical expertise in exam content management, database management, and project management to the publication and
maintenance of certification exams. The Test Content Services Specialist will import
exam content from client representatives, prepare and configure exams for publication, and perform quality checks for publication and maintenance of exam forms in PSI's
proprietary item banking and exam delivery software.
- This is a full-time permanent role, with flexible hours around core office availability
Monday to Friday. The role can be performed remotely in the US, UK, or Sweden, with
occasional travel for meetings, events and workshops.
**Role Responsibilities**
- Onboard new clients and determine appropriate test setup based on client requirements.
- Intake new exams for existing clients and publish exams according to established timeline requirements.
- Develop and maintain timelines for test publication activities and track progress in project management ticketing software.
- Format files to import client content into item banking and test delivery software, and ensure all data is imported accurately.
- Prepare tests for publication and implement live updates to tests.
- Collaborate with Information Technology personnel and/or Test Content Services Manager to provide software support and training for clients.
- Identify potential test publication issues, troubleshoot, and suggest possible solutions to problems.
- Conduct quality control according to department procedures and address issues.
- Support other Content Management teams with tasks related to test publication.
- Participate in the development and maintenance of documentation of Test Content Services work processes and associated technology tools, including system user guides.
- Maintain in-depth and up-to-date knowledge of proprietary item banking and exam delivery software.
**Knowledge, Skills and Experience Requirements**
▪ Bachelor's degree level preferred
▪ 1+ years' experience exam publication, item bank management and/or database management.
▪ Strong communication skills required.
▪ Ability to approach problems with creative problem solving.
▪ Proficiency with Microsoft Office applications.
▪ Experience with Jira a plus.
▪ Experience with XML, HTML and QTI file formats preferred Benefits
At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role.
In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes:
+ 401k/Pension/Retirement Plan - with country specific employer %
+ Enhanced PTO/Annual Leave
+ Medical insurance - country specific
+ Dental, Vision, Life and Short Term Disability for US
+ Flexible Spending Accounts - for the US
+ Medical Cashback plan covering vision, dental and income protection for UK
+ Employee Assistance Programme
+ Commitment and understanding of work/life balance
+ Dedicated DE&I group that drive core people initiatives
+ A culture of embracing wellness, including regular global initiatives
+ Access to supportive and professional mechanisms to help you plan for your future
+ Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
$55k yearly 11d ago
Beneficiary Services Specialist
Lancesoft 4.5
Service associate job in Sandy, UT
Fully on-site to start One round of interviews on-site only. Description: on-site 5x a week Beneficiary Services is a specialized team from Client designed to assist with the processing of client accounts during the Inheritance process. The Beneficiary Services Specialist will be responsible for managing the transition of assets for individual clients by serving as a Subject Matter Expert for from Client Wealth Management Clients, Financial Advisors, Client ServiceAssociates and/or Branch Management to facilitate inheritance and legacy transfers. Additionally, the Associate will work closely with branches and other internal departments, provide support through various internal applications, and process paperwork in a virtual branch environment.
DUTIES and RESPONSIBILITIES:
Providing dedicated one-on-one support for the client throughout the inheritance process leveraging effective relationship management skills.
Proactively communicating with clients by phone and or email to provide a high level of service, transparency, and empathy to clients and beneficiaries.
Process & follow up client service requests to ensure completion in a timely manner.
Set appropriate expectations with clients and beneficiaries for requests, in line with internal Service Level Agreements, and ensure consistent follow-up.
Provide world class customer service to both internal and external clients in all interactions
Research and resolve problems with both internal and external clients accurately and in a timely manner
Leverage Client systems and ensure all case interactions are appropriately entered and documented
Actively manage, monitor, and document daily case load by utilizing various technology resources
Apply Firm verification policies for all clients to avoid identity theft and fraudulent activity
Keep current on SEC/Client, Compliance and Firm guidelines and apply to processing and all interactions to ensure risk mitigation
Other ad hoc duties as assigned
Additional requirements may include: Series 7 and 66 required (or 63 & 65)
EDUCATION and or EXPERIENCE:
College degree preferred? 3-4 years financial services industry experience preferred including client service interactions, and knowledge of estates, trusts, and retirement plans, account opening and asset distribution processes.
Knowledge/Skills:
Basic clerical and administrative skills
Effective written and verbal communication skills
Excellent interpersonal and client service skills
Organizational skills, attention to detail and excellent follow up skills
Ability to research and resolve problems and service inquiries and escalate when appropriate
Ability to efficiently handle a high volume of requests in a fast paced environment
Strong computer skills including Microsoft Suite
Basic knowledge from Client systems and procedures
Be self-motivated and able to work in a strong team and high activity environment.
$58k-75k yearly est. 13d ago
Hospital Services Specialist II
Donorconnect 4.0
Service associate job in Salt Lake City, UT
Job Description
Hospital Services Specialist II
DonorConnect is seeking a full-time Hospital Services Specialist II in Utah from Lehi/Point of the Mountain area and north. In this position, you will play a vital role in developing and implementing strategies and action plans to maximize organ and tissue donation. If you are familiar with the healthcare space, have strong communication and people skills, and are comfortable conducting presentations on organ and tissue donation, apply today!
As the Hospital Services Specialist II, you will be responsible for implementing strategic efforts in assigned hospitals to maximize organ and tissue donation. Through the ongoing assessment of hospital performance data, the Hospital Services Specialist II (HSS) will build a knowledge base of each hospital's donor potential, people, functions, and processes. The HSS will develop strong working relationships with key hospital partners, determine client needs relative to the donor process, and develop and implement strategies and action plans to maximize donations. The HSS will also conduct professional and public education presentations on organ and tissue donation and assist with the development of educational materials as needed. Finally, The HSS will provide guidance to the Hospital Services team, assist with new hire training, and work closely with the Professional Education/Hospital Services Director to provide continuing education and training opportunities.
DonorConnect is a federally designated nonprofit community service organization dedicated to the recovery of organs and tissues to be used for life-saving transplants. Our employees help save and heal lives!
We at DonorConnect expect our employees to embody our I CARE+ values of integrity, collaboration, accountability, respect and expertise.
MINIMUM QUALIFICATIONS:
Training/Education/Certification:
Bachelor's degree in Public Relations, Health Sciences, Marketing, Business, or related field required, and/or an equivalent combination of education and relevant work experience
Preference will be given to those with a Bachelor's degree in Nursing
Experience Required:
Minimum two years of experience as a Hospital Services Specialist
Minimum two years of experience in medical or pharmaceutical sales, healthcare marketing, or education
Experience with physician-relations
Experience in education or marketing
Understanding of organ and tissue recovery
Medical terminology
Knowledge/Skills/Abilities:
Knowledge or experience in the medical field
Understanding of professional education functions and methods
Familiarity with hospital organizations and organ procurement issues and functions
Understanding of public relations
Demonstrated planning, negotiating, creative problem-solving, and analytical skills
Superior verbal and written communication skills
Ability to build relationships with clients of diverse backgrounds in all areas of a healthcare organization
Customer service-orientated self-starter who can work with or without direct supervision. Must be capable of quickly assessing the organization's needs and providing support
Able to work well with all levels of personnel in hospital settings and within the differing guidelines of each institution
Proficient user of computers, all Microsoft applications, and the internet
A valid driver's license must be maintained and possession of their own reliable insured automobile
Prolonged periods sitting at a desk and working on a computer
Must be able to lift up to 10 pounds at times with or without reasonable accommodation
Ability to reason logically and make sound decisions, to consider alternative and diverse perspectives, to communicate effectively both orally and in writing
DonorConnect is a PROUD Equal Opportunity Employer who Values Diversity in Both Experience and Background!
Must be able to pass a comprehensive background check and drug screen.
Job Posted by ApplicantPro
$28k-33k yearly est. 5d ago
Service Associate - Night
EŌS Fitness 3.9
Service associate job in Springville, UT
EōS Fitness is bold, upbeat, and motivating. Not only in our fitness routines, but in our work environment as well. Like our members, our employees know how to rise to a challenge and handle it head on. EōS Fitness' Core Purpose is to create loyal, lifelong fans and exercise practitioners. To achieve this purpose, our Core Values are: Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be A Team Player, and Fight Hard To Win.
Core Purpose: To create loyal, lifelong fans and exercise practitioners.
Our Overnight ServiceAssociate reports directly to the Operations Manager and is responsible for providing a welcoming, professional, and helpful experience to all members. Beyond greeting and directing members, guests, and staff upon entry, they serve as representatives of our gym's commitment to exceptional service. The Overnight ServiceAssociate will handle member inquiries and requests, offering knowledgeable assistance, and ensuring every individual feels valued and supported in their fitness journey. While these responsibilities encompass a broad spectrum, our Overnight Associate's remains flexible and adaptive to the evolving needs of our gym, with duties subject to change under the discretion of management.
Position Purpose: Be a great host, the members best source of information and create a fun atmosphere for members, guests and staff.
Core Purpose: To create loyal, lifelong fans and exercise practitioners.
Responsibilities:
Greet members and guests with a friendly and professional attitude
Provide information about gym services, programs, and membership options.
Address member inquiries, concerns, and complaints promptly and professionally.
Check-in members and guests using the gym's management system.
Oversee and manage check-in alerts and notifications.
Ensure the front desk area is clean, organized, and stocked with necessary supplies.
Process payments for memberships, classes, and retail items.
Follow safety protocols and procedures to ensure the well-being of all gym members and staff.
Monitor and manage inventory levels for coolers, beverages, and bar items, as well as track sales performance.
Complete gym walks to rack weights, pick up trash, and complete bathroom and locker room checks.
Qualifications:
Previous experience in customer service or front desk role.
Experience or strong interest in the fitness industry is a plus
Excellent interpersonal skills with a customer-focused attitude.
Ability to multitask and handle a fast-paced environment.
Proficiency in MS Office and familiarity with gym management software.
Strong organizational and problem-solving skills.
Must be able to work overnight hours - 10pm - 6am but may vary on business needs.
And, of course, someone who embraces our Core Values!
Requirements:
CPR certification required within 30 days of hire.
Must attend all mandatory company trainings withing 30 days of employment.
Follow all current company policies and standard operating procedures, which may be updated or changed over time.
Ability to work in a gym setting; move about club floors and rooms; communicate with employees, members, and the public
Ability to bend routinely and repetitively to lift more than 40 lbs.
Ability to access and operate company computer systems in order to prepare documents, enter data, and read reports from database or email system.
Eligible for additional compensation inclusive of:
Tenure Pay
Hourly Pay Range
$13 - $14 USD
Benefits and Perks:
A highly energetic and collaborative team.
A management team that cares about your professional development.
Free membership for you and plus one family member.
Discounted Personal Training, and merchandise - including supplements.
Employee referral program.
Daily Pay offered - access your funds before payday.
Competitive pay plus vacation, holiday, and sick pay.*
Group Health, dental, vision, Supplemental Life, Employee Assistant Program and even Pet Insurance are offered!*
401(k) + Company matching!*
Personal education growth options with Sophia Learning.
* Based on eligibility of tenure and full-time vs. part-time employment.
EōS Fitness is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender identity, sexual orientation, national origin, age, disability, or any other legally protected status.
To view more information on our CCPA policy, click HERE.
EEO is The Law - click here for more information
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
EōS Fitness participates in the government eVerify program.
Please review the details of this program by clicking here
.
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the Recruiting Help Line at ********************************* or by calling ************. To check on the status of your application, please visit the Greenhouse Candidate Portal at my.greenhouse.com for updates.
$13-14 hourly Auto-Apply 11d ago
Hospital Services Specialist II
Intermountain Donor Services 4.6
Service associate job in Murray, UT
DonorConnect is seeking a full-time Hospital Services Specialist II in Utah from Lehi/Point of the Mountain area and north. In this position, you will play a vital role in developing and implementing strategies and action plans to maximize organ and tissue donation. If you are familiar with the healthcare space, have strong communication and people skills, and are comfortable conducting presentations on organ and tissue donation, apply today!
As the Hospital Services Specialist II, you will be responsible for implementing strategic efforts in assigned hospitals to maximize organ and tissue donation. Through the ongoing assessment of hospital performance data, the Hospital Services Specialist II (HSS) will build a knowledge base of each hospital's donor potential, people, functions, and processes. The HSS will develop strong working relationships with key hospital partners, determine client needs relative to the donor process, and develop and implement strategies and action plans to maximize donations. The HSS will also conduct professional and public education presentations on organ and tissue donation and assist with the development of educational materials as needed. Finally, The HSS will provide guidance to the Hospital Services team, assist with new hire training, and work closely with the Professional Education/Hospital Services Director to provide continuing education and training opportunities.
DonorConnect is a federally designated nonprofit community service organization dedicated to the recovery of organs and tissues to be used for life-saving transplants. Our employees help save and heal lives!
We at DonorConnect expect our employees to embody our I CARE+ values of integrity, collaboration, accountability, respect and expertise.
MINIMUM QUALIFICATIONS:
Training/Education/Certification:
* Bachelor's degree in Public Relations, Health Sciences, Marketing, Business, or related field required, and/or an equivalent combination of education and relevant work experience
* Preference will be given to those with a Bachelor's degree in Nursing
Experience Required:
* Minimum two years of experience as a Hospital Services Specialist
* Minimum two years of experience in medical or pharmaceutical sales, healthcare marketing, or education
* Experience with physician-relations
* Experience in education or marketing
* Understanding of organ and tissue recovery
* Medical terminology
Knowledge/Skills/Abilities:
* Knowledge or experience in the medical field
* Understanding of professional education functions and methods
* Familiarity with hospital organizations and organ procurement issues and functions
* Understanding of public relations
* Demonstrated planning, negotiating, creative problem-solving, and analytical skills
* Superior verbal and written communication skills
* Ability to build relationships with clients of diverse backgrounds in all areas of a healthcare organization
* Customer service-orientated self-starter who can work with or without direct supervision. Must be capable of quickly assessing the organization's needs and providing support
* Able to work well with all levels of personnel in hospital settings and within the differing guidelines of each institution
* Proficient user of computers, all Microsoft applications, and the internet
* A valid driver's license must be maintained and possession of their own reliable insured automobile
* Prolonged periods sitting at a desk and working on a computer
* Must be able to lift up to 10 pounds at times with or without reasonable accommodation
* Ability to reason logically and make sound decisions, to consider alternative and diverse perspectives, to communicate effectively both orally and in writing
DonorConnect is a PROUD Equal Opportunity Employer who Values Diversity in Both Experience and Background!
Must be able to pass a comprehensive background check and drug screen.
$32k-42k yearly est. 6d ago
Customer Service Advisor - Migrant Help
Maximus 4.3
Service associate job in Salt Lake City, UT
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team.
This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives.
This is a UK, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered.
This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will include weekends and bank holidays on a rota basis, so it could be a Saturday or a Sunday but on occasions you may work both days. The shifts will be a mixture of these hours and a rota will be provided in advance.
12pm - 8pm
1pm - 9pm
2pm - 10pm
1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2. Identify and address safeguarding concerns promptly and effectively.
3. Meet customer service standards and performance goals.
4. Respond to difficult and sensitive cases with empathy, patience, and resilience.
5. Deliver information services across multiple channels (telephone, online, email, and live chat).
6. Resolve service user issues proactively, calmly, and professionally.
7. Offer guidance, tailored recommendations, and signposting to Service Users.
8. Follow established processes and adjust to evolving procedures.
9. Manage confidential information with strict adherence to data protection standards.
10. Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
• Ability to listen and engage with service users, understanding their needs and replying appropriately.
• Ability to show empathy towards other's experiences and emotions.
• Clear, effective and engaging communication skills with service users.
• A positive approach to fostering an encouraging environment for colleagues and service users.
• Proficient using a variety of digital software applications, and openness to learning new technologies.
• Ability to prioritise time and tasks to meet deadlines and achieve objectives.
• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
• Ability to adapt to changing environments and needs, being flexible and resilient in situations.
• Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
• Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
25,185.00
Maximum Salary
£
25,185.00
$27k-32k yearly est. 4d ago
Customer Service Advisor
Radius Recycling
Service associate job in Salt Lake City, UT
Responsibilities include working as part of a retail sales team to provide best in class customer care. The Customer Service Advisor (CSA) often begins as a Pick-n-Pull Greeter and can work their way up through Part Sales, Parts Specialist and eventually a store Sales Lead through positive work ethics and evaluations. This is a retail sales position that requires a “can do” selling spirit and the ability to work as a team to meet the store's sales goals. The CSA will be present during all peak customer traffic periods which could include weekends, sale days, or any other occasion that would generate high customer flow into the store per the specified store schedule. The CSA will promote sales and service to customers. The CSA is expected to maintain the excellent standards of all Pick-n-Pull policies and procedures, while always being pleasant, respectful, and helpful.
Essential Functions:
Promote the Pick-n-Pull Safety Culture.
Be a team player. Work as a member of the team to help the team achieve its goals.
Maintain a high level of integrity.
Provide required information to customers as they enter the store. Offer friendly and enthusiastic answers to customer questions.
Follow loss prevention, risk control, quality assurance, and proper cash handling procedures at all times.
Work as a team towards housekeeping, janitorial, and other duties as assigned by the task list. This can include cleaning tires, carrying batteries, mopping floors, etc.
Follow all company policies and procedures.
Identify when customer interaction requires assistance from management.
Complete sales training and follow the Pick-n-Pull 5 Step Sales Model. Engage in continuous training and education in all areas of the Pick-n-Pull business.
Additional duties as assigned.
Qualifications:
Must work safely at all times.
Must have good people skills with an outgoing friendly positive attitude.
Able to work retail hours including overtime, weekends and holidays.
Must have reliable means of transportation.
Must be able to read, write, and speak in the English language.
Bilingual in Spanish a plus, but not required.
Be proficient in automotive part/product identification and recognize parts and how they relate to our customer receipts.
Follow company dress code policy, maintaining a well groomed, neat appearance so as to create a favorable impression with customers.
Previous experience in a retail environment preferred but not required.
Physical Activities Required to Perform Essential Functions:
Standing, lifting, walking, bending, and stretching are required regularly to perform customer care, product relocation and placement, and environmental health and safety functions.
Manual dexterity to maintain the housekeeping of the facility by mopping, sweeping, etc. In conjunction, but not limited to, assigned task list duties.
Vision must be sufficient to perform job functions safely as described above.
Able to work on feet (stand and walk) for assigned work shift.
Job Conditions:
Exposure on a regular basis to outdoor weather conditions.
Exposure to occasional noisy conditions and machinery operation.
PLEASE NOTE: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.
All U.S. applicants must be 18 years of age or older and all Canada applicants must be 16 years of age or older.
Radius Recycling participates in e-verify for all U.S. new hires.
An offer of U.S. employment by Radius Recycling or any of its subsidiaries is contingent on the satisfactory completion of a post-offer drug screen and background check.
All new hires must review and sign an Arbitration Agreement. This applies to all U.S. non-union employees.
As an Equal Opportunity Employer, Radius Recycling does not discriminate on the basis of race, religion, color, sex, marital status, disability status, national origin or ancestry, veteran status, age, prior industrial injury, sexual orientation, genetic information, or any other protected status under local, state or federal law.
$27k-34k yearly est. 43d ago
Financial Service Representative (Teller)
Cyprus Credit Union 3.7
Service associate job in Salt Lake City, UT
Job Description
Join Our Team as a Part-Time Member Service Representative (Teller) for Our Northern Branches!
Are you passionate about developing meaningful relationships and helping others achieve their financial goals? Do you thrive in a dynamic relationship-focused environment that emphasizes building connections, fostering, professional growth, and teamwork? If you're ready to make an impact with a respected financial institution that prioritizes its members and employees, this is your chance to shine!
At Cyprus Credit Union, our team is the heart of everything we do. We're dedicated to creating a culture where every employee feels valued, supported, and inspired to succeed. That's why we offer:
Competitive pay with opportunities for bonuses and incentives.
A bilingual pay increase for English/Spanish speakers.
Comprehensive benefits, including health, dental, vision, life insurance, and more.
Retirement savings plans like 401k.
Generous PTO from day one, with additional time off for your birthday and volunteer work.
Tuition reimbursement for ongoing education and professional development.
A vibrant, inclusive environment focused on community impact and sustainability.
It's no surprise we've been recognized as one of the BEST credit unions to work for from 2020 to 2025!
What Makes Working at Cyprus Special? As a Member Service Representative, you're more than just a teller-you're a trusted partner in our members' financial journeys. You'll build relationships, educate members about our products and services, and ensure every interaction leaves them feeling valued and supported. Through our innovative "career pathing" programs, we'll help you grow your skills, advance your career, and make an impact.
What You'll Do:
Be a Financial Guide: Engage members in meaningful conversations to uncover their financial goals, challenges, and opportunities.
Promote Solutions: Share our diverse suite of products and services, such as savings accounts, loans, and investment options, tailored to help members achieve their unique financial aspirations.
Educate and Empower: Help members understand the value of our offerings and how they can make informed decisions for a secure financial future.
Drive Member Success: Offer proactive solutions to address immediate needs and anticipate future opportunities, creating a pathway for long-term financial well-being.
Execute Transactions: Perform deposits, withdrawals, transfers, and other transactions with care and accuracy, ensuring a seamless experience.
Be a Trusted Partner: Build and nurture strong relationships with members, becoming their go-to resource for financial advice and support.
Your Skills & Experience:
Education: A high school diploma or equivalent (or work release papers).
Service Mindset: You excel at connecting with people, understanding their needs, and presenting tailored solutions. Previous experience in customer service or sales is a plus, highlighting your ability to deliver exceptional results and create value for members.
Relationship Builder: You have a natural ability to establish trust, build lasting relationships, and genuinely care about helping members achieve their financial goals.
Persuasive Communicator: Strong communication skills that allow you to clearly explain products and services, inspire confidence, and motivate members to take action toward their financial success.
Empathetic Listener: You know how to ask the right questions, actively listen, and respond with solutions that resonate with each member's unique situation.
Team Player with a Positive Attitude: Enthusiasm for collaborating with colleagues and contributing to a supportive, dynamic team environment.
Passion for Helping Others: A genuine desire to guide members toward financial solutions that enrich their lives.
Your Schedule: This part-time role offers a set schedule: Monday-Friday, 1:00 PM - 6:15 PM, with some Saturdays required from 8:45 AM - 2:15 PM. Enjoy your evenings and Sundays free to recharge!
Why Wait? Your Future Starts Here! At Cyprus Credit Union, we believe in fostering an environment where both our members and employees can thrive. If you're ready to be part of a team that celebrates success, encourages growth, and makes a difference in the community,
apply today
!
$24k-32k yearly est. 2d ago
Treasury Management Client Service Specialist
Banktalent HQ
Service associate job in Midvale, UT
Zions Bancorporation is one of the nation's premier financial services companies operating as a collection of great banks under local brands and management teams in high-growth western markets. Zions is regularly recognized by American Banker as one of the "Best Banks to Work For" and having a top banking team in its list of "The Most Powerful Women in Banking." Our customers consistently vote us as the best bank in our local markets. We value our employees, and we are committed to search out, recognize and create fulfilling opportunities for outstanding people within our organization, rewarding them for their contributions to our success. We recognize that banking is a "local" business, and that to be successful, we must have strong ties to the communities we serve and strong relationships with our customers.
With benefits starting on day one, 11 bank holidays, profit sharing and company-matched 401(k) contributions, Zions is dedicated to being an employer of choice in our communities. At Zions, the possibilities are endless. You bring the talent; we bring the opportunity.
The Treasury Management Operations team has an opportunity for a Treasury Management Client Services Specialist. The role will be located in one of our operations centers located in the western United States - locations are listed below.
The ideal candidate will have the skills and experience to:
Provide exceptional customer service to Treasury Management clients on a broad range of issues posed by telephone or email.
Handle questions or problems related to the various Treasury Management products focused on collections, disbursements, information reporting, fraud protection, account analysis/billing and merchant services.
Open a Salesforce case for each client issue, respond in a timely fashion, ensure follow-up is completed within established department expectations and document activity/resolution in the Salesforce case.
Work to identify the root cause of errors and escalate issues as appropriate/needed to supervisor.
Proactively reach out to clients when issues occur to provide workaround solutions.
Work with clients when fraud occurs on their accounts, securing affidavits, facilitating recalls of transactions, and coordinating updates.
Troubleshoot customer issues by conducting research in internal Treasury systems.
Qualifications:
Working knowledge of treasury and cash management products, procedures, services, accounting, financial and account analysis. Must have good customer service, problem solving and communications skills, both verbal and written.
Requires High School diploma, GED or equivalent education and some experience in banking, bank operations and products, accounting or equivalent education and experience. A combination of education and experience may meet job requirements.
Ability to work well with clients and team members.
Good attention to detail and accuracy.
Good organizational and time management skills.
Proficient in the use of Microsoft Office products: Word, Excel, and related systems.
Benefits:
Medical, Dental and Vision Insurance - START DAY ONE!
Life and Disability Insurance, Paid Parental Leave and Adoption Assistance.
Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts.
Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays.
401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience.
Mental health benefits including coaching and therapy sessions.
Tuition Reimbursement for qualifying employees.
Pay range (depending on location and experience): $17-28/hr
Location and Schedule:
This position is full-time in office with variable schedule options. The available office locations are:
Chandler, AZ - 1265 S Price Road, Chandler, AZ
Los Angeles, CA - 707 Wilshire Boulevard, Los Angeles CA 90017
Denver, CO - 7222 E Layton Ave, Denver CO 80237
Houston, TX - 1801 Main Street, Houston TX 77002
Midvale, UT - 7860 S Bingham Junction Blvd, Midvale UT 84047
Apply now if you have a passion for impactful outcomes, enjoy working collaboratively with co-workers, and want to make a difference for the clients and communities we serve.
$17-28 hourly 3d ago
Hospital Services Specialist II
Donorconnect 4.0
Service associate job in Murray, UT
DonorConnect is seeking a full-time Hospital Services Specialist II in Utah from Lehi/Point of the Mountain area and north. In this position, you will play a vital role in developing and implementing strategies and action plans to maximize organ and tissue donation. If you are familiar with the healthcare space, have strong communication and people skills, and are comfortable conducting presentations on organ and tissue donation, apply today!
As the Hospital Services Specialist II, you will be responsible for implementing strategic efforts in assigned hospitals to maximize organ and tissue donation. Through the ongoing assessment of hospital performance data, the Hospital Services Specialist II (HSS) will build a knowledge base of each hospital's donor potential, people, functions, and processes. The HSS will develop strong working relationships with key hospital partners, determine client needs relative to the donor process, and develop and implement strategies and action plans to maximize donations. The HSS will also conduct professional and public education presentations on organ and tissue donation and assist with the development of educational materials as needed. Finally, The HSS will provide guidance to the Hospital Services team, assist with new hire training, and work closely with the Professional Education/Hospital Services Director to provide continuing education and training opportunities.
DonorConnect is a federally designated nonprofit community service organization dedicated to the recovery of organs and tissues to be used for life-saving transplants. Our employees help save and heal lives!
We at DonorConnect expect our employees to embody our I CARE+ values of integrity, collaboration, accountability, respect and expertise.
MINIMUM QUALIFICATIONS:
Training/Education/Certification:
Bachelor's degree in Public Relations, Health Sciences, Marketing, Business, or related field required, and/or an equivalent combination of education and relevant work experience
Preference will be given to those with a Bachelor's degree in Nursing
Experience Required:
Minimum two years of experience as a Hospital Services Specialist
Minimum two years of experience in medical or pharmaceutical sales, healthcare marketing, or education
Experience with physician-relations
Experience in education or marketing
Understanding of organ and tissue recovery
Medical terminology
Knowledge/Skills/Abilities:
Knowledge or experience in the medical field
Understanding of professional education functions and methods
Familiarity with hospital organizations and organ procurement issues and functions
Understanding of public relations
Demonstrated planning, negotiating, creative problem-solving, and analytical skills
Superior verbal and written communication skills
Ability to build relationships with clients of diverse backgrounds in all areas of a healthcare organization
Customer service-orientated self-starter who can work with or without direct supervision. Must be capable of quickly assessing the organization's needs and providing support
Able to work well with all levels of personnel in hospital settings and within the differing guidelines of each institution
Proficient user of computers, all Microsoft applications, and the internet
A valid driver's license must be maintained and possession of their own reliable insured automobile
Prolonged periods sitting at a desk and working on a computer
Must be able to lift up to 10 pounds at times with or without reasonable accommodation
Ability to reason logically and make sound decisions, to consider alternative and diverse perspectives, to communicate effectively both orally and in writing
DonorConnect is a PROUD Equal Opportunity Employer who Values Diversity in Both Experience and Background!
Must be able to pass a comprehensive background check and drug screen.
$28k-33k yearly est. 5d ago
Financial Service Representative (Teller)
Cyprus Credit Union 3.7
Service associate job in West Jordan, UT
Join Our Team as a Part-Time Member Service Representative (Teller) for Our Southern Branches! Are you passionate about developing meaningful relationships and helping others achieve their financial goals? Do you thrive in a dynamic relationship-focused environment that emphasizes building connections, fostering, professional growth, and teamwork? If you're ready to make an impact with a respected financial institution that prioritizes its members and employees, this is your chance to shine!
At Cyprus Credit Union, our team is the heart of everything we do. We're dedicated to creating a culture where every employee feels valued, supported, and inspired to succeed. That's why we offer:
* Competitive pay with opportunities for bonuses and incentives.
* A bilingual pay increase for English/Spanish speakers.
* Comprehensive benefits, including health, dental, vision, life insurance, and more.
* Retirement savings plans like 401k.
* Generous PTO from day one, with additional time off for your birthday and volunteer work.
* Tuition reimbursement for ongoing education and professional development.
* A vibrant, inclusive environment focused on community impact and sustainability.
It's no surprise we've been recognized as one of the BEST credit unions to work for from 2020 to 2025!
What Makes Working at Cyprus Special? As a Member Service Representative, you're more than just a teller-you're a trusted partner in our members' financial journeys. You'll build relationships, educate members about our products and services, and ensure every interaction leaves them feeling valued and supported. Through our innovative "career pathing" programs, we'll help you grow your skills, advance your career, and make an impact.
What You'll Do:
Be a Financial Guide: Engage members in meaningful conversations to uncover their financial goals, challenges, and opportunities.
Promote Solutions: Share our diverse suite of products and services, such as savings accounts, loans, and investment options, tailored to help members achieve their unique financial aspirations.
Educate and Empower: Help members understand the value of our offerings and how they can make informed decisions for a secure financial future.
Drive Member Success: Offer proactive solutions to address immediate needs and anticipate future opportunities, creating a pathway for long-term financial well-being.
Execute Transactions: Perform deposits, withdrawals, transfers, and other transactions with care and accuracy, ensuring a seamless experience.
Be a Trusted Partner: Build and nurture strong relationships with members, becoming their go-to resource for financial advice and support.
Your Skills & Experience:
Education: A high school diploma or equivalent (or work release papers).
Service Mindset: You excel at connecting with people, understanding their needs, and presenting tailored solutions. Previous experience in customer service or sales is a plus, highlighting your ability to deliver exceptional results and create value for members.
Relationship Builder: You have a natural ability to establish trust, build lasting relationships, and genuinely care about helping members achieve their financial goals.
Persuasive Communicator: Strong communication skills that allow you to clearly explain products and services, inspire confidence, and motivate members to take action toward their financial success.
Empathetic Listener: You know how to ask the right questions, actively listen, and respond with solutions that resonate with each member's unique situation.
Team Player with a Positive Attitude: Enthusiasm for collaborating with colleagues and contributing to a supportive, dynamic team environment.
Passion for Helping Others: A genuine desire to guide members toward financial solutions that enrich their lives.
Your Schedule: This part-time role offers a set schedule: Monday-Friday, 1:00 PM - 6:15 PM, with some Saturdays required from 8:45 AM - 2:15 PM. Enjoy your evenings and Sundays free to recharge!
Why Wait? Your Future Starts Here! At Cyprus Credit Union, we believe in fostering an environment where both our members and employees can thrive. If you're ready to be part of a team that celebrates success, encourages growth, and makes a difference in the community, apply today!
How much does a service associate earn in Spanish Fork, UT?
The average service associate in Spanish Fork, UT earns between $22,000 and $47,000 annually. This compares to the national average service associate range of $23,000 to $63,000.
Average service associate salary in Spanish Fork, UT
$32,000
What are the biggest employers of Service Associates in Spanish Fork, UT?
The biggest employers of Service Associates in Spanish Fork, UT are: