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Service associate jobs in Topeka, KS - 285 jobs

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  • Site Service Representative (Hiring Immediately)

    Advanced Technology Services 4.4company rating

    Service associate job in Topeka, KS

    Founded in 1985, ATS is a company with a presence in the United States, Mexico and the United Kingdom. We are professionals in Industrial Maintenance and we make factories run better. Fundada en 1985, ATS es una empresa con presencia en los Estados Unidos, Mxico y el Reino Unido. Somos profesionales en mantenimiento industrial y hacemos que las fbricas funcionen mejor. Principal Duties/Responsibilities: Implements standard ATS processes for the customers repairable parts management and identifies opportunities for process improvement at customer site(s) Identifies, captures, and processes repairable parts at the customers site(s) Maintains warranty information for all repairable parts at the customers site Serves as the liaison between the repair service centers and the customer(s), providing on-site customer service to include tasks such as providing quotes, securing customer approval, and updating both parties on status of repairs Documents and presents cost savings opportunities to the customer(s) Develops relationship with key customer employees and uses knowledge to grow business within the site(s) Prepares and presents metrics and reporting to customer(s) and manager Knowledge, Skills, Abilities, & Behaviors Required: High school diploma or GED Previous experience working in a factory environment Strong customer service skills Basic sales and persuasion skills Ability to recognize part numbers and to distinguish among different types of parts on a basic level Proficiency with computers and basic inventory/maintenance applications Familiarity with process improvement methodologies, such as Six Sigma or Lean Physical Demands and Working Conditions: While performing the duties of this job, the employee is regularly required to sit, reach with hands and arms, and talk or hear. The employee is occasionally required to stand, walk, climb or balance, stoop, kneel, crouch, or crawl, or sit for long periods of time. The employee may occasionally lift and/or move more than 50 pounds. The employee is regularly required to use close vision. Work is typically performed in a factory environment and is usually very loud. In the factory environment, the employee may be exposed to hazardous materials and/or greasy or slippery factory floors. ATS believes in fair and equitable pay. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. We also offer market leading benefit programs including Medical, Dental and Vision plans, PTO, a 401k retirement plans with employer matching, tuition reimbursement, and more. Pay Range $23.98$30.65 USD ATS is committed to providing equal employment opportunities in all aspects of employment to all applicants and employees without regard to age, color, race, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability, veteran status, genetic information, or other legally protected status. Review the privacy policy here. ATS se compromete a brindar igualdad de oportunidades de empleo en todos los aspectos del empleo a todos los solicitantes y empleados, independientemente de su edad, color, raza, religin, sexo (incluido el embarazo, identidad de gnero y orientacin sexual), origen nacional, discapacidad, estatus de veterano, informacin gentica u otro estatus legalmente protegido. Revisin de la poltica de privacidad aqu here.
    $24-30.7 hourly 2d ago
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  • Client Relations Associate

    The Vet Recruiter

    Service associate job in Topeka, KS

    ) We are searching for a Client Relations Associate to work on site in the company office in Topeka, KS. This is a new position due to rapid company growth. The incumbent in this role will help the sales team. The Client Relations Associate serves as the primary liaison between the company and its customers. The purpose of the position is to ensure that every interaction reflects the brand standards of the company which include quality, care, and responsiveness. The position focuses on managing client inquires, maintaining accurate records, supporting sales and operations to strengthen customer satisfaction and retention and to resolve concerns. The incumbent will follow up with clients to confirm satisfaction, resolve product or service issues, maintain detailed records of client interactions, feedback and complaints using a CRM. The incumbent will collaborate with departments such as sales, quality, and operations. The incumbent will prepare quotes, update customer files and hep with order processing. The incumbent will stay up to date on company services, products, promotions, and policies. Qualifications include a bachelor's degree in business, communications, or a related field with 1-3 years of experience in customer service, sales support, or client relations. The successful candidate will have strong interpersonal and communication skills, be proficient with MS Office Suite and CRM platforms, able to multitask and mange time efficiently and have a genuine desire to help clients and maintain a positive attitude. Having experience in the vet or pet space is a plus.
    $31k-51k yearly est. 17h ago
  • Audit and Assurance Services - Associate

    SSC Advisors, Inc.

    Service associate job in Topeka, KS

    Job DescriptionSalary: Join SSC CPAs + Advisors as an Audit and Assurance Services Associate! We are excited to welcome a detail-oriented and driven individual to our team. As an integral part of our employee-owned firm, you will assist in providing exceptional audit and assurance services to our diverse client base across various industries. Your Responsibilities: Support the planning and execution of audit engagements, including gathering and analyzing financial data. Assist in the preparation and review of financial statements in accordance with GAAP. Participate in client meetings and communicate audit findings and recommendations effectively. Work collaboratively with team members to ensure timely completion of engagements while maintaining a high standard of quality. Contribute to the development of audit work papers and other documentation required for audits. Why Choose Us: At SSC CPAs + Advisors, we pride ourselves on fostering a supportive and engaging workplace. As an employee-owned company, our ESOP (Employee Stock Ownership Plan) empowers you to take an active role in the success of the firm. We emphasize continuous learning and professional development, guided by our core values of Be Better, Be Clear, Be Extra, and Be an Owner. Join us and take the opportunity to grow your career in a friendly and ambitious environment. Qualifications Candidates should hold a bachelors degree in accounting or a related field and have demonstrated internship experience, ideally in audit or assurance services. Strong analytical, organizational, and communication skills are essential, along with the ability to work collaboratively in a team setting. CPA certification or working toward the CPA exam. A willingness to learn and grow in the profession is a must. If you're eager to kickstart your career in audit and assurance, we encourage you to apply! Related services: Audit, Review, Compilation of Financial Statements Agreed Upon Procedures Attestation Consulting and Advisory Benefits Paid time off (PTO). 7 Paid Holidays annually Insurance options: health, dental, vision, and life. Provide 100% of the premium of the High-Deductible Health Plan for employees. Provide 100% of the Dental Plan for employees. Long-term disability insurance Healthcare spending or reimbursement accounts, such as HSAs, FSAs, and HRAs. Competitive Salary Retirement 401k with company ESOP Professional Development SSC CPAs + Advisors is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $27k-44k yearly est. 29d ago
  • Customer Support Representative -Training in Topeka, then remote

    Mercury Broadband

    Service associate job in Topeka, KS

    Job Description Customer Support Representative Position Type: Full-Time Compensation: Competitive Pay Benefits: Health, Vision, Basic Dental & Life Insurance, STD, LTD, 401k, Paid Time Off, Paid Training Position Summary: Mercury Broadband is looking for an energetic and positive personality to serve subscribers by providing product and service information, making recommendations, and providing technical support. This is an entry-level position, which we provide on the job training and teach the skills required to be promoted within the company. Key Responsibilities: Provide support for customer premise equipment and personal computing devices including PCs, tablets, and routers Ability to analyze and diagnose Internet or computer related technical support issues, and aid with troubleshooting and resolving these issues Attract potential subscribers by professionally and accurately answering product and service inquiries Make product and service recommendations based on customer needs Address billing inquiries and assist subscribers with their accounts in a timely manner Address customer concerns in a courteous and professional manner Schedule surveys, installations, and repairs Skills and Requirements: Basic computer skills and proficiency with Microsoft Office Basic understanding of command line Use of PC based applications to answer sales inquiries, maintain records, diagnose basic support issues, and provide technical assistance as needed Knowledge and ability to operate, configure, and assist with routers, switches, personal computers, tablets, and related peripheral devices Self-Motivated with desire to deliver exceptional and timely customer service Customer support oriented and professional in appearance Ability to communicate effectively, both orally and in writing Education Requirements: High School Degree or Equivalent Associates Degree in PC Repair, Networking, or related field preferred COMP TIA A+ Certification or equivalent preferred 1-2 years Customer Service experience preferred Physical Requirements: While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, telephone, and keyboard. Specific vision abilities required by this job include close vision requirements due to computer work. Light to moderate lifting may be required. Regular, predictable attendance is required; including quarter-driven hours as business demands dictate. Ability to sit at a computer terminal for an extended period. May be required to operate general office equipment including but not limited to copiers, printers. Organization: Mercury Broadband is a leading provider of high-speed Internet and digital phone service. The Company was founded in Topeka, KS, after recognizing a need for Broadband Internet access in rural America. A hybrid approach to serving these "last-mile" customers was developed by extending high capacity fiberoptic networks with the range, reliability, and flexibility of carrier-class wireless technologies. Today Mercury Broadband's rapidly expanding network is headquartered in Kansas City and provides Internet access to communities throughout five states across the Midwest. Mercury Broadband is committed to a diverse and inclusive workplace. Mercury is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please contact the Human Resources Department.
    $32k-40k yearly est. 4d ago
  • Customer Service Technician

    Centuri Group 3.7company rating

    Service associate job in Topeka, KS

    Who We Are At NPL, part of The Centuri Organization, our employees are part of an established team working to support America's natural gas utility and energy infrastructure. Working at NPL means you are joining a company with over 50 years of experience, long-standing customer relationships, and one that is deeply integrated into our host communities. Come grow your career with us and be a part of something bigger. What You'll Do * Liaison between NPL and the Gas Utility Company (Customer) * Communicate with the Customer on work requests * Conduct onsite inspections of properties where the Customer desires gas installation/replacement. * Generate proper documentation for the Customer to process the work orders * Maintain a highly organized filing and tracking system for all work documentation * Perform other tasks as requested by leadership What You'll Have * High School Diploma or equivalent * 1+ year of experience in the natural gas industry * General knowledge of natural gas pipeline installations What You'll Get * Join the Largest Natural Gas Distribution Contractor in the United States * Weekly Payroll * Paid, on-the-job training for technical skills * Employee Assistance program benefit * Health Insurance Plan benefit * Retirement Plan benefit Work Environment * Work sites may be outdoors in potentially extreme weather conditions * All worksite safety instructions are written and spoken in English; must be fluent in English * Work includes prolonged and repeated: lifting (including overhead, up to 50lbs); standing; climbing; kneeling; reaching and feeling; crouching and crawling * Flexibility to work various schedules and stay late when necessary with little or no notice * Work is performed within the "red zone" of heavy equipment * Working safely requires quick/accurate hand-eye coordination and the ability to work in a constant state of alertness and safe manner Legal Stuff * Pass pre-employment, random, post-accident, and reasonable suspicion drug screens * Provide valid US work authorization documents for E-Verify * Satisfactory results of pre-employment background check results * Valid driver's license with clean driving record * Pre-employment medical fit-for-duty test; hold/obtain DOT medical card * Join and maintain Union membership Diversity, Equity & Inclusion Commitment This job description is subject to change at any time. It reflects management's assignment of essential functions, and does not exclude or restrict the tasks that may be assigned. Centuri and its subsidiary companies will provide equal employment opportunities to all applicants without regard to an applicant's race, color, religion, sex, gender, genetic information, national origin, age, veteran status, disability, or any other status protected by federal, state or local law. Centuri will provide reasonable accommodations to allow an applicant to participate in the hiring process (e.g., accommodations for a test or job interview) if so requested. Centuri is a Department of Transportation regulated employer. Certain safety-sensitive positions are covered under the DOT Drug and Alcohol Testing Regulations, 49 CFR Part 40. It is important to note that marijuana remains a drug listed in Schedule I of the Controlled Substances Act. It remains unacceptable for any safety-sensitive employee subject to drug testing under the company's Drug Free Workplace Policy to use or test positive for marijuana. Nearest Major Market: Topeka
    $32k-40k yearly est. 8d ago
  • Customer Service/Service Advisor

    Pump & Pantry Sales Associate/Customer Service In Kearney, Nebraska

    Service associate job in Edgerton, KS

    The Service Advisor is responsible for communicating with customers about their vehicle repair needs and relaying information to the Service Technicians. Their duties include greeting customers and helping them determine repairs and relevant costs, maintaining up-to-date knowledge about Boss Shops range of services and contacting customers to update them about their vehicle's repair status. Pay Range: $16.00 - $25.00 per hour depending upon qualifications and experience. Bosselman has many benefits to offer you that you will not find anywhere else like: Paid vacation 401K and matching contributions Health, dental and vision insurance Short and long term disability insurance Life insurance A clearly defined path for growth On-demand pay with PayActiv (access to earned but not yet paid wages) And much more! Bosselman offers on-demand pay (access to earned but not yet paid wages) through: Responsibilities Greets customers promptly and provides friendly competent customer service. Coordinates the service center's scheduling and workflow. Service writes for the location including but not limited to, creating estimates and work orders, finalizing payments, following all cash handling policies, and parts order and collecting for all jobs. Answers customer questions about service outcomes and consults with the Technicians as needed. Understands marketing and sales strategies to finalize all transactions. Consults with Technicians about needed repairs and communicates those needs with the customer. Comprehends the industry needs by increasing knowledge of products and services. Understands the customer's need and be able to communicate those needs to the Technicians and vice versa. Responsible for keeping all customer facing items cleaned, stocked, and up to date. Responsible for receiving merchandise, stocking, and updating pricing for all showroom products. Maintains a complete understanding of the Boss Shop Warranty process. Assigns work to all technicians within the guidelines of the company. Practices and adheres to all company safety policies and procedures to ensure a safe environment for employees and customers. Reports for work in a timely manner when scheduled. Additional Job Duties: Assists with other duties as assigned. Supervisory Responsibilities: This job has no supervisory responsibilities. Qualifications Education and/or Experience (include certs or licenses needed): Retail or guest service experience preferred. Minimum Qualifications: Valid Driver's license and insurable to drive. Able to maintain working knowledge of parts inventory. Able to complete the Service Advisor New Team Member Training within the first 90 days of employment. Able to work on the computer system efficiently. Ability to read, write and perform math skills. Must possess a positive, enthusiastic attitude. Must be flexible with the ability to adapt to change when required. Demonstrates excellent communication skills. Ability to work a flexible schedule to meet the needs of the business, may require weekends and evenings. Must have reliable transportation and phone. Must be able to communicate in English. - IF APPLICABLE Able and willing to deliver friendly, courteous, and prompt customer service. Able and willing to work cooperatively with other team members. Physical Requirements: The physical demands described here are representative of those that must be met by the Service Advisor to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential functions, provided such accommodation does not create undue hardship for the Company. The employee must occasionally lift and/or move up to 50 lbs., while performing the duties of this job, the employee is required to frequently stand, walk, use hands and fingers, handle or feel, reach with hands and arms, talk, and hear; occasionally sit, climb, or balance, stoop, kneel, crouch or crawl.
    $16-25 hourly Auto-Apply 60d+ ago
  • Electronic Services Specialist

    Envista Credit Union 3.5company rating

    Service associate job in Topeka, KS

    What this role looks like: Responsible for providing excellent service and support to both members and team Envista while complying with company policies and government regulations. Responsible for the issuance, monitoring, and maintenance of access devices, i.e. cards, online banking, etc. Responsible for handling account holders inquires and adjustments related to the movement of account holder funds by check, debit cards, credit cards, online banking, mobile deposit, etc. Must have strong problem-solving skills, excellent written and verbal communication, answer questions, troubleshoot, and handle escalated member inquiries. Responsible for processing disputed transactions, working with account holders, networks, and merchants to recover funds in compliance with government regulation and company policy. Responsible for monitoring activity and take appropriate action on fraud related activity as it pertains to electronic services. Successful candidates will share Envista's Core Values of Integrity, Empower, Unity, Impact, and Exceed. What you'll do: Issue, monitor, and maintain access devices and systems Provide support to resolve account holder inquires/ resolve issues. Review and process adjustments for disputed transactions Monitor transaction activity for fraud, taking appropriate action as needed. Perform other job related duties required or assigned. Education & Experience: One year to three years of similar or related experience. A high school education or GED Prior financial institution experience preferred, but not required Our benefits: Competitive Compensation Performance Incentives Community Involvement Career Advancement Educational Opportunities Health & Wellness Benefit Paid Time Off Health & Dental Insurance Life & Disability Insurance 401(k) Plan with company match Vision Insurance Voluntary Life Insurance
    $32k-38k yearly est. Auto-Apply 8d ago
  • Virtual Customer Service Professional( work frrom home)

    Re-Krut Services

    Service associate job in Topeka, KS

    Virtual Customer Service Professional (virtual) - . The hourly pay rate is $9.00 - $14.00 per hour depending on experience and the company that you are assigned to. Must work minimum 25 hours per week, full time hours available. • Excellent listening skills, strong English communication skills (verbal and written) • Answer general customer inquiries. • Resolve concerns or complaints related to your client. • Communicate client policies. • No Cold Calling, No Telemarketing, inbound calls only. Qualifications • Must be 18+ to apply • High school diploma or equivalency • Secondary education and/or some college is preferred • Able to perform basic math skills • You'll make your own schedules • Must be able to pass a background check • Minimum 3+ months of customer service , retail, or sales experience preferred • Ability to multitask and prioritize in a fast-paced environment. • A background check is required. (client may ask for drug test) • Comfortable with basic Computer skills including email and documents. • Would like to work PT or FT as a 1099 contractor from home. • A Quiet home office place to work. No ambient sounds such as pets or children while working. • Able to be in training consecutively up to a maximum of 4 hours in the evening or morning for up to a total of 10 weeks. Technical Requirements: • Computer (PC, or Mac) • Windows Vista is not accepted at this time • Computer USB Headset, Microphone or PC speakers • High speed Internet access provided by a cable or DSL provider • Satellite broadband does not meet our requirements • Use of wireless and Wi-Fi "air cards" is prohibited • A dedicated, hard wired phone with no features. • A noise canceling phone headset. • A computer with the basic following specs: o Minimum Hardware: 2 Gigabytes (GB) - 80 GB IDE - Single Core 1.4 GHz - 48 x CD ROM Drive - 32 Bit Sound Card -speakers Minimum OS: Windows XP Service Pack 3, Windows 7 32 bit and 64 bit, and MAC OS 10 Additional Information after which will resume at our regular rate of 149.99.
    $9-14 hourly 1d ago
  • Customer Service Representative

    Fastsigns 4.1company rating

    Service associate job in Topeka, KS

    Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized. FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center. We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person? At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
    $27k-33k yearly est. Auto-Apply 60d+ ago
  • Customer Service Clerk Cosentino's Price Chopper #405 120 E. 19th St

    Cosentinos Group Inc.

    Service associate job in Ottawa, KS

    Job Description Customer Service Clerk Position Objective: To assist customers in their shopping experience by providing customers with the most efficient, most courteous customer service possible. formally reports to the Office Manager. Status: This is a non-exempt position. Knowledge The following is a list of any certifications, formal education, or training requirements for this position. Essential Knowledge * A liquor license must be obtained prior to the first day of work ( If applicable ). * Completion of ongoing training and development as listed on the Cosentino's Learning Plan. Non-Essential Knowledge * A high school diploma or equivalent is preferred. Skills The following is a list of the basic skill requirements for this position. Essential Job Functions * Know and implement the Casentino Customer Service Standards. * Ensure team members have information they need to effectively perform in their roles (i.e., policy or procedure changes, new merchandise information, sale information, etc.). * Be knowledgeable about the products in the department and the store in order to accurately and courteously answer customer questions. * Able to operate, clean and maintain all equipment safely and competently. * Meet or exceed productivity standards to produce desired team and individual results. * Ensure the front end is always clean and displays a professional overall appearance for customers. * Efficiently and courteously handle all returns, exchanges and price adjustments. * Able to monitor front end activity and recognize when adjustments should be made to accommodate customer needs. * Quickly and courteously intervenes when a cashier requests assistance with a customer transaction. * Act in a cashier role as needed to ensure a friendly, convenient customer experience. * Resolve customer complaints in a professional manner and recognize when it is appropriate to involve a member of the store management team. * Know, comply with, and encourage other team members to comply with all health regulations, sanitation guidelines and safety procedures for your department and your store. * Know and comply with all governmental regulations regarding weights and measures, alcohol and tobacco sales, and government food assistance programs. * Demonstrates the strong verbal and interpersonal skills necessary for positive customer and peer interactions. * Demonstrates the basic math and reading skills required for the position. Non-Essential Job Functions * Know and promote ads and specials to increase store sales and profits. * Under Office Manager's direction, navigate easily within the Kronos system to submit reports and information in a timely manner, and works effectively with the Accounting Team when necessary. * Support your company by completing additional tasks identified by management, assisting other stores or departments as needed and gaining new skills when necessary. Physical Abilities The following physical movements could potentially be part of any scheduled shift and employees will be expected to perform these actions while on duty. Essential Abilities * Pushing and pulling grocery items & carts to the proper locations as needed, up to a peak force of 10 lbs. * Standing and walking for long periods of time on tile, asphalt, concrete or other hard surfaces. * Occasionally lifting and carrying up to 50 lbs., to a height of 34 inches. * Bending and squatting, at times all the way to floor level. Non-Essential Abilities * Climbing a ladder, possibly up to 5ft.
    $28k-38k yearly est. 16d ago
  • Aftermarket Customer Support

    DH Pace 4.3company rating

    Service associate job in Olathe, KS

    Job Description Why DH Pace? The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the distribution, installation, maintenance, and repair of a complete range of commercial, industrial, and residential door, docking and security products. In 2026, DH Pace is celebrating its 100th anniversary in business. DH Pace Company, Inc. is growing and aspires to hire Customer Support Representatives to join our Contact Center team in Olathe, KS. We are seeking customer-focused candidates who provides exceptional support to residential and commercial customers, accurately processes service and installation tickets, and collaborates with internal teams to address inquiries and concerns. We will consider both part-time and full-time employees! In office position Schedule: Monday-Friday, 1:00pm-10:00pm (with two consecutive days off) and Saturdays & Sundays from 1:00pm-10:00pm. Part time availability would need to fall within these designated hours. Training: First 3 weeks (Monday-Friday, 8:00am-5:00pm Position overview: Schedule and create accurate and complete service tickets for residential and commercial customers. Promote all products and services, quoting accurate pricing when appropriate. Handle customer concerns, provide appropriate solutions and alternatives; follow up to ensure resolution. Conduct outbound calls for customer follow-ups as needed. Coordinate with Dispatch teams to prioritize and fulfill customer requests. Update and maintain accurate records of customer interactions in the ERP system. Meet personal/team critical Key Performance Indicators (KPI's). Follow communication procedures, guidelines, and policies. Continuously seek opportunities to improve the customer experience and streamline processes. Ability to work overtime as required OR ability to work additional hours as required. Other duties as assigned. Qualifications: High school diploma or equivalent with previous experience in customer service or related field. Strong communication skills, both verbal and written. Proficiency in Microsoft Office Suite and CRM software. Excellent organization and multitasking abilities, and the ability to work independently and collaboratively in a team environment. Problem-solving skills and customer-focused mindset with flexibility to adapt to changing priorities and work schedules. Our benefit offerings include: Medical, dental, and vision options: Available on the 1st day of the month following your start date! Paid time off plan: 13 days accrued annually during your 1st year; 16 days accrued during your 2nd year! Paid Holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day Floating Holidays: Up to 2 floating holidays per year Competitive compensation: Including annual performance evaluations! 401k retirement plan: Including an employer match! Company paid: Life insurance, short-term disability, & long-term disability and more! Successful completion of references, employment verifications, background check, drug screen, and driving record (if applicable) required in advance of hire. DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
    $26k-33k yearly est. 30d ago
  • Customer Service Coordinator

    Gcsaa 3.1company rating

    Service associate job in Lawrence, KS

    $750 Sign-On Bonus GCSAA is seeking a detailed oriented customer service professional to process GCSAA Conference and Trade Show registrations for attendees and exhibitors prior to the event and travel as a member of the on-site registration team. Will generate and analyze reports using Excel and conduct integrity reviews for data accuracy. Position will lead the data entry & processing for all rounds of golf donated for the Rounds 4 Research auction. Will coordinate the fulfillment aspects, report generation, validation and documentation for GCSAA chapters, etc. Successful candidate will also support the team with various projects and provide customer service to members and other stakeholders via call center phone coverage. If you're passionate about customer service while working closely with members and internal teams in a mission-driven environment, we'd love to hear from you. Qualified candidates possess: Excellent phone customer service skills and demeanor Top-notch professional (in person) interpersonal skills with the ability to build rapport with membership and others Highly organized with strong attention to detail Ability to manage multiple projects concurrently in a fast-paced, team environment High school diploma or GED; Associate degree in business or related preferred Minimum one (1) year of experience in a professional office environment Minimum one (1) year customer service experience (in-person or phone) Basic knowledge of Microsoft Office programs (Word & Excel) Intermediate to advanced Excel skills preferred Ability to travel to the conference (overnight stays), work more than 8 hours/day and stand for long periods at a time Position must live within a commutable distance from our headquarters in Lawrence, KS About GCSAA The Golf Course Superintendents Association of America (GCSAA), is a non-profit, membership-driven association with 20,000+ members in 78 countries and 90 employees whose mission is serving its members, advancing their profession and improving communities through the enjoyment, growth and vitality of the game of golf. Our mantra is simple: Everyone paddles. We seek to hire passionate team members who wish to make an impact on the future of the game and the golf course management profession. And the best part, we get to call this work. Hourly pay rate $18.00 - $19.00/hour and a $750 sign-on bonus will be paid upon the successful conclusion of our 2026 Orlando Conference & Trade Show in early February 2026. In addition to GCSAA's attractive compensation/benefits package, we also provide generous paid leave, a hybrid work schedule and allow for community involvement opportunities. Applications will continue to be received until the position is filled. Individuals from historically underrepresented groups are highly encouraged to respond. Apply online at: ************************************************** If you need further assistance applying, please email ****************. GCSAA promotes a welcoming and inclusive environment and is proud to be an EOE.
    $18-19 hourly 49d ago
  • Hire Ahead Customer Service Associate

    Capitol Federal Savings Bank 4.4company rating

    Service associate job in Topeka, KS

    Pay: Up to 20.00/hour Job Type: Full-time This position is designed as a developmental role to prepare you for the next available Customer Service Associate opportunity within Capitol Federal. As a Customer Service Associate, you will be placed in the first available position across any of our branch locations within the Topeka area. Flexibility is key, as you may be reassigned based on business need across the region. Branch Hours: Monday - Friday: 8:30 AM - 5:30 PM Saturday: 8:45 AM - 12:15 PM Availability: Candidates must be available to work any shifts during branch hours, as needed. Role: Responsible for accurately processing financial transactions and being an effective source of information for our customers: in lobby, drive-thru window or by telephone. Provides friendly, professional, confidential and effective assistance to customers and Bank associates assuring a positive experience and minimizing wait time. * Performs teller transactions as defined by the Bank. Balances cashbox daily to ensure accuracy in transactions and notifies supervisor regarding any offages. Participates in the rotation of vault duties, including the daily balancing of the vault when it is used. * Research, troubleshoot and resolve basic external and internal customer inquiries as needed. * Answer incoming calls verifying the identity of the caller. Determine the needs of the caller and minimize the time and effort to resolve their concerns. * Use every customer contact as an opportunity to advise customers about additional services or programs that might benefit them. Updates the Bank's tracking system related to customer recommendations and referrals as defined by the Bank. * Assists customers with maintenance on existing accounts as defined by management. * Assists other departments and branches with transactions as needed; provides support for the department and branch management in fulfilling customer requests. * Maintains the most stringent standards of customer service confidentiality. * Perform other duties as assigned. * Participate in proactive team efforts to achieve departmental and company goals To learn more or apply go to ******************************************* CapFed is an equal opportunity employer.
    $29k-34k yearly est. Auto-Apply 6d ago
  • Customer Service Associate

    Savers | Value Village

    Service associate job in Olathe, KS

    Job Title: Retail Store Associate - Customer Service **Associate** **:** As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com. Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia. Summary & Positions: At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: + The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute. + To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities. + An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members. What you get: Comprehensive onboarding and training from day one. In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings. Benefits offerings including: + Bundled health plans such as medical, Rx, dental and vision + Company-paid life insurance for extra protection and peace of mind + Programs to stop smoking, diabetes management coaching, and on demand care options. + A 401k plan with generous company matching contributions to assist you in saving for a secure financial future. + Paid time off from work for leisure or other hobbies. + A range of mental health services to assist you in managing daily life. Savers is an E-Verify employer 13509 S Mur-Len Road, Ste 125A, Olathe, KS 66062
    $24k-32k yearly est. 60d+ ago
  • Customer Service Associate

    CK Hutchison Holdings Limited

    Service associate job in Olathe, KS

    Share: share to e-mail Job Title: Retail Store Associate - Customer Service Associate: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com. Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia. Summary & Positions: At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: * The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute. * To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities. * An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members. What you get: Comprehensive onboarding and training from day one. In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings. Benefits offerings including: * Bundled health plans such as medical, Rx, dental and vision * Company-paid life insurance for extra protection and peace of mind * Programs to stop smoking, diabetes management coaching, and on demand care options. * A 401k plan with generous company matching contributions to assist you in saving for a secure financial future. * Paid time off from work for leisure or other hobbies. * A range of mental health services to assist you in managing daily life. Savers is an E-Verify employer 13509 S Mur-Len Road, Ste 125A, Olathe, KS 66062 Share: share to e-mail
    $24k-32k yearly est. 6d ago
  • Court Services Officer I - 10th Judicial District

    Kansas Judicial Branch

    Service associate job in Olathe, KS

    K0062825 th Judicial District, Olathe, KS 66061 Court Services Officer I, grade 36 $ 28.78 hourly Kansas Judicial Branch Benefits State Employment Center - Benefits (ks.gov) Job Duties: This position will be part of the Court Services Domestic team. Job duties may include Mediation, Conciliation, Expedited Child Interviews or Child Custody Evaluations under the jurisdiction of the District Court. Conducting custody evaluations and child interviews involves communicating, interviewing, and interacting with parents, children, and other various personal and professional references who have had interaction with the family. You may be expected to conduct home visits as well. You will prepare reports for the Court and make recommendations in the best interest of the child regarding custody, parenting time, or parenting concerns. Providing Mediation and Conciliation services includes facilitating agreements between parties by providing direction and encouragement, finding creative ways to assist parents in working together towards mutual agreement, and possessing the ability to maintain control of the conversation during times of conflict or disagreement. You will prepare reports for the Courts relative to the service provided. Required Education and Experience: Bachelor's degree in social services or a related field is required. This position requires attention to detail, strong organizational and time management skills, and computer skills. The desired candidate must demonstrate the ability to maintain calm in stressful situations, work in a fast-paced environment, and possess exceptional writing skills. The candidate should be able to work independently and as an efficient member of a team. A writing sample will be required. Preferred qualifications: Current certification in Mediation/Conciliation; experience working with family courts, high conflict families, mediation services or families who are separating or who have separated. Note: Successful candidate must be able to pass a fingerprint-based criminal background check. Applications will be accepted until: Open until filled The Americans with Disabilities Act ensures your right to reasonable accommodations during the employment process. A request for accommodation will not affect your opportunities for employment with the Judicial Branch. If you wish to request an ADA accommodation, please contact [email protected] or by TDD through the Kansas Relay Center at ************ or 711. THE KANSAS JUDICIAL BRANCH IS AN EEO / AA EMPLOYER
    $28.8 hourly Auto-Apply 60d+ ago
  • Human Services Consultant

    State of Kansas

    Service associate job in Leavenworth, KS

    Job Posting Important Recruitment Information for this vacancy Job Posting closes: Open Until Filled Required documents (as listed in Qualifications and Required Documents sections) must be uploaded by close date. Incomplete applications may not be considered. Agency Information Kansas Department for Children and Families | ************** Prevention and Protection Services Kansas City Region / Negotiable Within Kansas City Region About the Position Who can apply: External Classified/Unclassified Service: Classified Full-Time/Part-Time: Full-Time Regular/Temporary: Regular Work Schedule: Monday-Friday Eligible to Receive Benefits: Yes Veterans' Preference Eligible: Yes Compensation: $ 41,870.40 Annually. Salary may be dependent upon the candidate's qualifications and experience. Employment Benefits In addition to the starting salary, the State of Kansas offers a significant benefits package that is available the first day of employment. All benefits eligible, full-time employees may elect to enroll in: * Health Insurance including medical, dental, vision (plus optional partner/dependent coverage at reduced cost) * Creation of and contribution to your personal KPERS defined Retirement benefit * 9-10 paid, annual holidays * 12 paid, annual vacation days * 12 paid, annual sick days * 1 paid Discretionary Day * Your personal life insurance policy equal to 150% of your starting salary * This benefits package represents additional annual compensation. Visit the Employee Benefits page for more information. Position Summary & Responsibilities The Kansas Department for Children and Families is hiring innovators and leaders. If you believe people have the capacity to progress, succeed, grow, and do well in life, you can discover your purpose here! Find more than just a job with DCF. You can be part of the growth and opportunity for our team to help serve the individuals and families in your community. Thrive With Us and find your career and purpose! This position serves as a member of a specialized Performance Improvement team and monitors DCF PPS programs, staff, and provider performance through case reviews to encourage continuous quality improvement. Reviews are initiated through DCF Administration requirements, supervisory requests, identified training deficits and ongoing consultation. This position provides data analysis, recommendations regarding training needs, policy clarifications, regional procedures, ensures compliance through the Adoption and Foster Care Analysis and Reporting System (AFCARS) and IV-E programs, provides data for statewide outcomes, and completes Federal Children and Family service reviews that will include stakeholder interviews. This includes coordinating technical and administrative documentation/reports, obtaining feedback from staff, and visiting providers on site to identify trends, measure compliance, and evaluate performance outcomes. View the full position description: ************************************************* Qualifications Minimum Qualifications: Five years of experience interviewing, investigating, compiling information, documenting decisions, interpreting guidelines and/or providing technical assistance relevant to the agency's programs. * If a driver's license is required, a copy must be uploaded with your application. * Valid Driver's License (must maintain valid driver's license throughout employment). Preferred Qualifications: Strong leadership, organizational and excellent communication skills, both verbal and written. Critical thinking, analytical skills. Ability to deliver and/or co facilitate presentations to small and large audiences, public speaking; teaching/training; audit preparation and successful completion; contract enforcement and oversight; determining IV-E eligibility; and participation in Children and Family Services Review protocol case reads. Working knowledge of all Protection and Prevention Services programs and information systems. Comfortable interviewing families and professionals. Post-Offer, Pre-employment Requirements: Security Clearance: A background check (KBI - criminal background, welfare fraud, driver's license and Child/Adult Abuse and Neglect Central Registry) is required for all positions with the Department for Children and Families (DCF) as a condition of employment, which may include fingerprinting and FBI check. Security clearance must be obtained prior to employment with DCF. Must maintain security clearance throughout employment. Kansas Tax Clearance Certificate: A valid Kansas Tax Clearance Certificate is a condition of employment for all employees of the State of Kansas. Applicants (including non-residents) who receive a formal job offer for a State job, are required to obtain a valid Tax Clearance within ten (10) days of the job offer. A Tax Clearance can be obtained through the Kansas Department of Revenue who reviews individual accounts for compliance with Kansas Tax Law. If you have a missing tax return(s) or you owe taxes to the State of Kansas, please know that the Kansas Department of Revenue will work with you. The Kansas Department of Revenue can set you up on a payment plan to receive a Tax Clearance so you can get a job working for the State of Kansas. The Kansas Department of Revenue can be contacted at ************. Kansas Department of Revenue - Tax Clearance Frequently Asked Questions Recruiter Contact Information Email: ************************* Please reference Job ID Number: 219108 Job Application Process First Sign in or register as a New User. Complete or update your contact information on the Careers> My Contact Information page. *This information is included on all your job applications. Upload required documents listed below for the Careers> My Job Applications page. *This information is included on all your job applications. Start your draft job application, upload other required documents, and Submit when it is complete. Manage your draft and submitted applications on the Careers> My Job Applications page. Check your email and My Job Notifications for written communications from the Recruiter. Email - sent to the Preferred email on the My Contact Information page Notifications - view the Careers> My Job Notifications page Helpful Resources at jobs.ks.gov: "How to Apply for a Job - Instructions" and "How to Search for a Job - Instructions" Required Documents* for this Application to be Complete Upload these on the Careers - My Job Applications page * State of Kansas online application * Resume * Cover letter * Legible copy of valid driver's license (if driver's license is required) * Transcripts (if educational requirements are listed for this position) If degree is a requirement listed, transcript must show proof of graduation or degree obtained. * DD214 (if you are claiming Veteran's Preference) * Required documents must be uploaded by close date. Incomplete applications may not be considered. Helpful Resources at jobs.ks.gov: "How, What, & Where do I Upload Documents". How to Claim Veterans Preference Veterans' Preference Eligible (VPE): Former military personnel or their spouse that have been verified as a "veteran"; under K.S.A. 73-201 will receive an interview if they meet the minimum competency factors of the position. The veterans' preference laws do not guarantee the veteran a job. Positions are filled with the best qualified candidate as determined by the hiring manager. Learn more about claiming Veteran's Preference How to Claim Disability Hiring Preference Applicants that have physical, cognitive and/or mental disabilities may claim an employment preference when applying for positions. If they are qualified to meet the performance standards of the position, with or without a reasonable accommodation, they will receive an interview for the position. The preference does not guarantee an applicant the job, as positions are filled with the best qualified candidate as determined by the hiring manager. Learn more about claiming Disability Hiring Preference PLEASE NOTE: The documentation verifying a person's eligibility for use of this preference should not be sent along with other application materials to the hiring agency but should be sent directly to OPS. These documents should be sent either by fax to **************, scanned and emailed to *************************, or can be mailed/delivered in person to: ATTN: Disability Hiring Preference Coordinator Office of Personnel Services Landon State Office Building 900 SW Jackson, Rm 401 Topeka, KS 66612 Equal Employment Opportunity The State of Kansas is an Equal Opportunity Employer. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the agency recruiter. E-Verify: DCF participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
    $41.9k yearly 29d ago
  • Universal Banking Rep I

    Dickinson Financial Corporation 4.4company rating

    Service associate job in Leavenworth, KS

    The Universal Banking Representative I will engage with clients in a blended contact center environment consisting of interactive video, web chat, secure mail and online banking interactions. Client interactions will be handled through direct video, phone, email, live chat and other electronic forms of communication. The agent will toggle between video teller and online banking interactions. The agent will work as part of a team under the direction of the center manager and assigned team leads. The agent will be responsible for supporting department objectives through direct client interactions, adhering to quality standards, and performing light administrative tasks. A successful agent will be a client focused team player who is comfortable interacting with clients through video and other forms of client-facing technology such as email and live chat in order to complete banking transactions provide client service, support and recommending other products and services. The agent must be focused on the delivering of exceptional client service during each client interaction. Full‐time associates are eligible for our benefit package that includes: medical, dental, and vision insurance; 401(k) plan; Company paid life insurance, short and long term disability insurance; Company paid vacation, sick leave, holidays, and more! Position will remain open until a qualified applicant is hired. **Principal Accountabilities** **:** + Delivers Fast, Easy, and Personal client service consistent with company's standards with each client and associate interaction. + Work as part of a team of client-facing associates who exhibit a strong professional and client-focused orientation in all client interactions. + Provide front-line cient support through multiple service requests or inquiries submitted through email, Secure Mail, Web Chat or other Digital Banking Channels. + Receive, process, and fulfill client requests and product applications submitted through web forms, via email, fax, electronic support forms, and account applications, for all institutions. Representatives will work requests submitted through the web sites, outbound sales, and from the client care center. + Process client support requests and inquiries including, but not limited to: Reg E Inquires, Stop Payments, ACH inquires, Account Information. Close accounts, Password Resets etc. + Perform all tasks necessary to establish new accounts: Perform all due diligence required for new accounts, process applications, and deliver fulfillment materials, and upload approved accounts. + Perform all tasks necessary to process secured credit card collateral accounts and refer applications to the credit department for further processing. + Maintain a personally professional and presentable appearance in all internal and external client interactions. + Ethically conducts operational tasks related to protecting client and bank assets and related to regulatory compliance, including properly documenting account opening, completing logs and other records to document proper procedures, obtaining and ensuring the accuracy of all regulatory and procedural documentation. + Protects all client information and bank trade secrets and business records as confidential, and follows all company policies for communication with clients, vendors and associates. + The ability to adhere to specific quality standards, codes of conduct and professionalism. + Be fully proficient in video teller and online banking tasks. + Engage with clients in a professional and friendly manner while providing a positive brand experience during each client interaction. + Process bank transactions including check cashing, withdrawals, account inquires and other transactions and inquiries in accordance with bank policies and procedures. + Maintains current knowledge and consistent compliance with regulations and bank policies and procedures related to the position, including but not limited to Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC) requirements; Employee handbook policies; and Operations, Audit, and Security policies through regular and thorough training. + Assist with troubleshooting and issue resolution tasks associated with Interactive Teller Machines and liaise appropriately with center management, branch, operations, and IT staff in problem identification and resolution. + Perform administrative tasks as assigned. + Work with individuals in other departments (retail branches, client care, online banking, and client relations) to address Universal Teller Center customer service issues and escalations. + The agent must be able to work a schedule commensurate with Retail Branch and Interactive Teller Machine hours of operation which may include evening and weekend shift assignments + Maintain customer confidentiality. + Ad hoc duties as assigned + Regular attendance is required, working at the worksite during regular business hours and/or assigned hours. **Compensation & Benefits** The Universal Banking Rep I position pays a minimum of $18.50. This position is eligible for additional incentive compensation monthly, based on achievement of established incentive goals. Full‐time associates are eligible for our benefits package: + Medical + Dental + Vision + 401(k) plan + Company paid life insurance + Short and Long-term disability insurance + Company paid vacation, paid leave and holidays This position will remain open until a qualified applicant is hired. **Minimum Qualifications** + High school diploma or GED + 1 year Customer Service, Retail or equivalent experience + Familiarity with banking products and services + Strong attention to detail and ability to complete work accurately. + Proficient in basic office skills/equipment, including computer, email, ten-key calculator, copier, scanner/fax, typing, telephone, organization systems, and Microsoft Office suite of products. + Ability to communicate effectively in person, on-screen, over the phone and in writing. + Above average ability to think logically in order to analyze situations, resolve problems, and make sound decisions. + Ability to solve problems while working directly with external and / or internal customers. + Ability to handle multiple tasks simultaneously. Proficient at working with multiple computer and software systems. + Familiarity and high comfort level with a variety of electronic forms of communication -- phone, video, social media, email, etc **Physical Requirements:** The work environment is typical of a standard office setting. Sedentary work; exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, walking and standing are required only occasionally. Talking; expressing or exchanging ideas by means of the spoken word. Activities must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly. Hearing; perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in recommending other products and services. The agent must be focused on the delivering of exceptional customer service during each customer interaction. Equal Opportunity Employer/Disabled/Veterans Academy Bank and Armed Forces Bank provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, national origin, protected veteran status, disability. Academy Bank and Armed Forces Bank provides affirmative action data on protected veteran status or disability. If you need an accommodation for any part of the employment process, please email ************************
    $30k-33k yearly est. 55d ago
  • Electronic Services Specialist

    Envista Credit Union 3.5company rating

    Service associate job in Topeka, KS

    What this role looks like: Responsible for providing excellent service and support to both members and team Envista while complying with company policies and government regulations. Responsible for the issuance, monitoring, and maintenance of access devices, i.e. cards, online banking, etc. Responsible for handling account holders inquires and adjustments related to the movement of account holder funds by check, debit cards, credit cards, online banking, mobile deposit, etc. Must have strong problem-solving skills, excellent written and verbal communication, answer questions, troubleshoot, and handle escalated member inquiries. Responsible for processing disputed transactions, working with account holders, networks, and merchants to recover funds in compliance with government regulation and company policy. Responsible for monitoring activity and take appropriate action on fraud related activity as it pertains to electronic services. Successful candidates will share Envista's Core Values of Integrity, Empower, Unity, Impact, and Exceed. What you'll do: Issue, monitor, and maintain access devices and systems Provide support to resolve account holder inquires/ resolve issues. Review and process adjustments for disputed transactions Monitor transaction activity for fraud, taking appropriate action as needed. Perform other job related duties required or assigned. Education & Experience: One year to three years of similar or related experience. A high school education or GED Prior financial institution experience preferred, but not required Our benefits: Competitive Compensation Performance Incentives Community Involvement Career Advancement Educational Opportunities Health & Wellness Benefit Paid Time Off Health & Dental Insurance Life & Disability Insurance 401(k) Plan with company match Vision Insurance Voluntary Life Insurance
    $32k-38k yearly est. Auto-Apply 6d ago
  • Customer Support

    DH Pace 4.3company rating

    Service associate job in Olathe, KS

    Job Description Why DH Pace? The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the distribution, installation, maintenance, and repair of a complete range of commercial, industrial, and residential door, docking and security products. In 2026, DH Pace is celebrating its 100th anniversary in business. DH Pace Company, Inc. is growing and aspires to hire a Full-time Customer Support Representative to join our Contact Center team in Olathe, KS. This in office position is seeking customer-focused candidates who provides exceptional support to residential and commercial customers, accurately processes service and installation tickets, and collaborates with internal teams to address inquiries and concerns. IN OFFICE: Schedule: Monday-Friday, from 1:00pm-10:00pm (with 2 consecutive weekdays off), Saturdays and Sundays from 1:00pm-10:00pm. Position overview: Schedule and create accurate and complete service tickets for residential and commercial customers. Promote all products and services, quoting accurate pricing when appropriate. Handle customer concerns, provide appropriate solutions and alternatives; follow up to ensure resolution. Conduct outbound calls for customer follow-ups as needed. Coordinate with Dispatch teams to prioritize and fulfill customer requests. Update and maintain accurate records of customer interactions in the ERP system. Meet personal/team critical Key Performance Indicators (KPI's). Follow communication procedures, guidelines, and policies. Continuously seek opportunities to improve the customer experience and streamline processes. Ability to work overtime as required OR ability to work additional hours as required. Other duties as assigned. Qualifications: High school diploma or equivalent with previous experience in customer service or related field. Strong communication skills, both verbal and written. Proficiency in Microsoft Office Suite and CRM software. Excellent organization and multitasking abilities, and the ability to work independently and collaboratively in a team environment. Problem-solving skills and customer-focused mindset with flexibility to adapt to changing priorities and work schedules. Our benefit offerings include: Medical, dental, and vision options: Available on the 1st day of the month following your start date! Paid time off plan: 13 days accrued annually during your 1st year; 16 days accrued during your 2nd year! Paid Holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day Floating Holidays: Up to 2 floating holidays per year Competitive compensation: Including annual performance evaluations! 401k retirement plan: Including an employer match! Company paid: Life insurance, short-term disability, & long-term disability and more! Successful completion of references, employment verifications, background check, drug screen, and driving record (if applicable) required in advance of hire. DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
    $26k-33k yearly est. 30d ago

Learn more about service associate jobs

How much does a service associate earn in Topeka, KS?

The average service associate in Topeka, KS earns between $22,000 and $53,000 annually. This compares to the national average service associate range of $23,000 to $63,000.

Average service associate salary in Topeka, KS

$35,000

What are the biggest employers of Service Associates in Topeka, KS?

The biggest employers of Service Associates in Topeka, KS are:
  1. SpartanNash
  2. Lowe's Companies
  3. SSC Advisors, Inc.
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