Service control operator vs production scheduler

The differences between service control operators and production schedulers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a service control operator and a production scheduler. Additionally, a service control operator has an average salary of $53,776, which is higher than the $49,367 average annual salary of a production scheduler.

The top three skills for a service control operator include balance sheet, reconciliations and GAAP. The most important skills for a production scheduler are customer service, MRP, and continuous improvement.

Service control operator vs production scheduler overview

	Service Control Operator	Production Scheduler
Yearly salary	$53,776	$49,367
Hourly rate	$25.85	$23.73
Growth rate	-3%	-3%
Number of jobs	56,696	64,551
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 63%	Bachelor's Degree, 56%
Average age	45	45
Years of experience	2	2

Service control operator vs production scheduler salary

Service control operators and production schedulers have different pay scales, as shown below.

	Service Control Operator	Production Scheduler
Average salary	$53,776	$49,367
Salary range	Between $40,000 And $71,000	Between $33,000 And $71,000
Highest paying City	-	Richmond, VA
Highest paying state	-	Virginia
Best paying company	-	Amphenol
Best paying industry	-	Technology

Differences between service control operator and production scheduler education

There are a few differences between a service control operator and a production scheduler in terms of educational background:

	Service Control Operator	Production Scheduler
Most common degree	Bachelor's Degree, 63%	Bachelor's Degree, 56%
Most common major	Accounting	Business
Most common college	University of Pennsylvania	Western Carolina University

Service control operator vs production scheduler demographics

Here are the differences between service control operators' and production schedulers' demographics:

	Service Control Operator	Production Scheduler
Average age	45	45
Gender ratio	Male, 77.8% Female, 22.2%	Male, 54.3% Female, 45.7%
Race ratio	Black or African American, 10.1% Unknown, 4.9% Hispanic or Latino, 16.7% Asian, 7.0% White, 60.7% American Indian and Alaska Native, 0.5%	Black or African American, 10.1% Unknown, 4.9% Hispanic or Latino, 16.1% Asian, 7.4% White, 60.9% American Indian and Alaska Native, 0.6%
LGBT Percentage	11%	11%

Differences between service control operator and production scheduler duties and responsibilities

Service control operator example responsibilities.

Coordinate and manage annual physical inventory as well as inventory valuation in accordance with Canadian GAAP.
Supervise accounts payable, accounts receivable and payroll personnel.
Streamline contractor payroll process reducing throughput time from 5 to 2 days per week while improving data integrity and usefulness.
Project manager for derivative processing on the accounting platform including creating a steam line process and validating tickets for accuracy.
Project manager for derivative processing on the accounting platform including creating a steam line process and validating tickets for accuracy.

Production scheduler example responsibilities.

Lead a Kaizen to improve efficiency and reduce non-value add work in the scheduling department.
Manage and purchase all MRO material inventory supplies for the production of automotive safety products.
Design, develop, and manage process of ordering and maintaining materials not migrate into ERP system.
Supervise NPI chip fulfillment process - manage wafer starts to meet internal qualification and board level build plan.
Generate prioritize schedules by manufacturing work centers base on MRP requirements, material availability, and capacity constraints.
Inventory reduction, JIT, OTD ,

Service control operator vs production scheduler skills

Common service control operator skills

Balance Sheet, 14%
Reconciliations, 14%
GAAP, 10%
Internal Controls, 8%
Payroll, 7%
Financial Results, 6%

Common production scheduler skills

Customer Service, 12%
MRP, 7%
Continuous Improvement, 6%
ERP, 5%
Production Planning, 4%
Lean Manufacturing, 3%

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Service Control Operator
Service Control Operator vs Production Scheduler

Updated January 8, 2025

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