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The differences between service line technicians and client service technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a service line technician and a client service technician. Additionally, a client service technician has an average salary of $48,433, which is higher than the $33,049 average annual salary of a service line technician.
The top three skills for a service line technician include shuttle service, ground service equipment and customer service. The most important skills for a client service technician are customer service, troubleshoot, and customer satisfaction.
| Service Line Technician | Client Service Technician | |
| Yearly salary | $33,049 | $48,433 |
| Hourly rate | $15.89 | $23.29 |
| Growth rate | 8% | 8% |
| Number of jobs | 122,081 | 136,761 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 37% | Bachelor's Degree, 55% |
| Average age | 44 | 44 |
| Years of experience | 12 | 12 |
Line service technicians support all ground operations for aviation establishments, electrical utilities, and industrial organizations by maintaining and repairing overhead lines and electrical grids to ensure safe departure and arrival of aircraft. They also conduct refueling operations and park the arriving aircraft. The job requires good decision-making skills, the ability to adapt to the dynamic working environment, good interpersonal skills, and the ability to follow company safety protocols since it involves flammable and hazardous materials.
A client service technician visits the clients' locations to fix problematic equipment or complex machines that they find hard to move because of their connections with other outer systems or their sizes. Besides assisting clients and answering phone inquiries, client service technicians also install and test machinery, equipment, and products and guide customers to use the product correctly. They identify issues and evaluate the available data by using various diagnostic tools.
Service line technicians and client service technicians have different pay scales, as shown below.
| Service Line Technician | Client Service Technician | |
| Average salary | $33,049 | $48,433 |
| Salary range | Between $26,000 And $40,000 | Between $25,000 And $90,000 |
| Highest paying City | Scottsdale, AZ | - |
| Highest paying state | Hawaii | - |
| Best paying company | Cognizant | - |
| Best paying industry | Transportation | - |
There are a few differences between a service line technician and a client service technician in terms of educational background:
| Service Line Technician | Client Service Technician | |
| Most common degree | Bachelor's Degree, 37% | Bachelor's Degree, 55% |
| Most common major | Aviation | Business |
| Most common college | - | - |
Here are the differences between service line technicians' and client service technicians' demographics:
| Service Line Technician | Client Service Technician | |
| Average age | 44 | 44 |
| Gender ratio | Male, 88.7% Female, 11.3% | Male, 61.6% Female, 38.4% |
| Race ratio | Black or African American, 4.5% Unknown, 3.7% Hispanic or Latino, 17.7% Asian, 1.7% White, 71.7% American Indian and Alaska Native, 0.7% | Black or African American, 5.2% Unknown, 3.8% Hispanic or Latino, 17.2% Asian, 1.7% White, 71.3% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 1% | 1% |