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Service line technician vs service center technician

The differences between service line technicians and service center technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a service line technician and a service center technician. Additionally, a service center technician has an average salary of $36,643, which is higher than the $33,049 average annual salary of a service line technician.

The top three skills for a service line technician include shuttle service, ground service equipment and customer service. The most important skills for a service center technician are strong customer service, customer service, and troubleshoot.

Service line technician vs service center technician overview

Service Line TechnicianService Center Technician
Yearly salary$33,049$36,643
Hourly rate$15.89$17.62
Growth rate8%8%
Number of jobs122,081129,827
Job satisfaction--
Most common degreeBachelor's Degree, 37%Bachelor's Degree, 37%
Average age4444
Years of experience1212

What does a service line technician do?

Line service technicians support all ground operations for aviation establishments, electrical utilities, and industrial organizations by maintaining and repairing overhead lines and electrical grids to ensure safe departure and arrival of aircraft. They also conduct refueling operations and park the arriving aircraft. The job requires good decision-making skills, the ability to adapt to the dynamic working environment, good interpersonal skills, and the ability to follow company safety protocols since it involves flammable and hazardous materials.

What does a service center technician do?

A service center technician provides customer support on field visits. They manage installation, repair, and debugging on-site. They must listen to customers' concerns to identify problems. Typically, they work with a technician team.

Service line technician vs service center technician salary

Service line technicians and service center technicians have different pay scales, as shown below.

Service Line TechnicianService Center Technician
Average salary$33,049$36,643
Salary rangeBetween $26,000 And $40,000Between $27,000 And $49,000
Highest paying CityScottsdale, AZDartmouth, MA
Highest paying stateHawaiiMassachusetts
Best paying companyCognizantErnst & Young
Best paying industryTransportationTechnology

Differences between service line technician and service center technician education

There are a few differences between a service line technician and a service center technician in terms of educational background:

Service Line TechnicianService Center Technician
Most common degreeBachelor's Degree, 37%Bachelor's Degree, 37%
Most common majorAviationBusiness
Most common college--

Service line technician vs service center technician demographics

Here are the differences between service line technicians' and service center technicians' demographics:

Service Line TechnicianService Center Technician
Average age4444
Gender ratioMale, 88.7% Female, 11.3%Male, 71.9% Female, 28.1%
Race ratioBlack or African American, 4.5% Unknown, 3.7% Hispanic or Latino, 17.7% Asian, 1.7% White, 71.7% American Indian and Alaska Native, 0.7%Black or African American, 5.2% Unknown, 3.8% Hispanic or Latino, 17.2% Asian, 1.7% White, 71.3% American Indian and Alaska Native, 0.7%
LGBT Percentage1%1%

Differences between service line technician and service center technician duties and responsibilities

Service line technician example responsibilities.

  • Manage all QC paperwork including towbar and equipment integrity checklists.
  • Manage system and application support for internal customers including software installation and PC upgrades.
  • Provide compliance info for: OSHA, HazMat, MSDS, PPE, etc.
  • Operate fuel truck, tugs, baggage handling, GPU & grind radio equipment's.
  • Adhere to lockout/tag-out policy and wear all require PPE
  • wheel alignment, assemble doors, check for ac leaks set headlights
  • Show more

Service center technician example responsibilities.

  • Recognize for ability to achieve SLA's while driving down incident resolution time and improving customer satisfaction
  • Help build SCO Unix servers for the upgrading of EAS and UCAPERS from 3B2's to Pentium base servers.
  • Monitor and troubleshoot state own fiber-optic telecommunications network.
  • Include regularly schedule maintenance, safety recalls, computerize alignments, electrical and on-board computer module diagnosis using Audi diagnostic software.
  • Monitor mainframe systems, peripheral devices and network environments identifying and diagnosing issues utilizing various network monitoring tools.

Service line technician vs service center technician skills

Common service line technician skills
  • Shuttle Service, 34%
  • Ground Service Equipment, 11%
  • Customer Service, 9%
  • Fuel Trucks, 9%
  • Aircraft Services, 5%
  • Safety Procedures, 4%
Common service center technician skills
  • Strong Customer Service, 28%
  • Customer Service, 18%
  • Troubleshoot, 7%
  • Technical Support, 4%
  • Hand Tools, 4%
  • Customer Satisfaction, 4%

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