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Service manager jobs in Cedar Falls, IA - 144 jobs

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  • 2026 Summer Operations Manager - Seasonal Position

    AEG 4.6company rating

    Service manager job in Waterloo, IA

    The Waterloo Bucks are looking for qualified individuals to assist with the everyday operations of the organization at Riverfront Stadium with a primary focus on Stadium & Field Operations while helping in the Concessions Operations when needed. Start Time: May 1st, 2026 End Date: August 31st, 2026 Responsibilities include, but not limited to: Stadium Operations: Responsible with management of stadium set-up and tear down for all events at Riverfront Stadium Manage post-event stadium cleaning on Mornings after Gamedays Responsible for oversight of stadium grounds including playing field and areas in and around the ballpark Stadium start-up in the spring and shut down in the fall Responsible for general stadium maintenance Grounds: Overseeing Grounds Crew Mowing & weed eating around the stadium Staffing: Assist in hiring of gameday staff when applicable Assisting in overseeing and training interns. Assist Hospitality Manager Responsible to ensure that all aspects of stadium operations are completed in a timely manner Brainstorm new and fun on-field promotions Deliver marketing materials in the Cedar Valley Develop positive relationships with fans, clients, and community members to help promote the Bucks Skills and characteristics that we are looking for: Willingness to work long hours, weekends, holidays, etc. and be on your feet for an extended time Past supervision & leadership experience is required Horticulture & Turf Management preferred but not required Must be able to lift up to 50lbs Must have the ability to work both independently and as part of a team Open to learning new things and have the flexibility to work in multiple departments Positive attitude, great communication skills and the ability to problem solve Professional attitude when representing the Waterloo Bucks in the community Proper and professional communication with fans, sponsors, team, staff, etc. Outgoing and excited to work in the sports career field We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class. Job Questions: Are you able to secure housing around Waterloo, Iowa for the summer?
    $61k-82k yearly est. 4d ago
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  • Technical Lead-Valve Condition Monitoring Service

    Emerson 4.5company rating

    Service manager job in Marshalltown, IA

    We are seeking a highly skilled and motivated **Technical Lead** to oversee the implementation phase, support activities, and continuous improvement of our **Valve Condition Monitoring (VCM)** data collection models. This strategic global and hands-on role is responsible for supporting global teams, sustaining existing service contracts, and leading the development and deployment of secure data collection solutions. This role is critical to ensuring the successful implementation and long-term reliability of VCM services across diverse industrial environments. **Key Responsibilities:** **1. Technical Support for Global Opportunities** + Serve as the technical authority for VCM technologies to provide expert technical guidance to world area teams pursuing new VCM opportunities. + Assist in solution design, proposal development, and customer presentations to ensure alignment with service capabilities and customer needs. + Act as a technical liaison between regional teams and central engineering, software development, and support resources. + Ensure compliance with industry standards and internal quality protocols during service implementation. **2. Service Sustainment & Troubleshooting** + Act as the primary technical contact for world area VCM teams, providing expert guidance, troubleshooting, and resolution of VCM-related issues. + Diagnose and resolve technical issues affecting existing VCM contracts to maintain service continuity and performance. + Lead root cause analysis and corrective actions for system failures, data collection anomalies, or connectivity issues. + Collaborate with field service and support teams across various Emerson groups to ensure timely resolution and customer satisfaction. + Conduct training sessions and workshops for world area VCM teams on systems configurations and maintenance best practices. + Translate complex technical findings into actionable insights for world area VCM teams, enhancing operational excellence. + Develop and maintain documentation, including service manuals, troubleshooting guides, Functional Design Specifications, and FAQs. + Identify recurring issues and lead root cause analysis efforts to implement long-term solutions. **3. Development & Deployment of Online Data Collection Solutions** + Lead the review, design, and implementation of secure online data collection models using Purdue Enterprise Reference Architecture (PERA) and Data Diode solutions for Industrial Control Systems. + Work closely with cybersecurity, IT, and engineering teams to ensure compliance with data protection standards and operational integrity. + Drive innovation in remote monitoring capabilities to enhance service scalability and responsiveness. **4. Ownership of VCM Implementation Process** + Define, document, and continuously improve the end-to-end VCM implementation process. + Ensure consistent execution across projects, including planning, installation, commissioning, and validation. + Develop and/or recommend tools, training materials, process guides, and best practices to support global deployment teams. **Qualifications, Experience & Skills:** **Required Qualifications** + **Education:** Bachelor's degree in Electrical, Mechanical, Controls/Instrumentation, Computer/Electrical Engineering, or related field; or equivalent practical experience. + **5 Yr experience in IT/OT systems** for industrial and enterprise environments, including networking, credential management, domain services, and application integration. + **OT Networking & ICS Security:** Experience with secure data architectures, including Purdue Model zones/levels, firewalls/jump servers, secure remote access, data diodes/unidirectional gateways, and segmented architectures in plant environments. + Familiarity with industrial plants architectures, control systems, asset management platforms, and IIoT technologies. + **Troubleshooting & Sustainment:** Proven experience in customer-facing technical role, root cause analysis ( **RCA)** process, diagnosing **anomalies** , **connectivity issues** , and **system failures** across field devices and control network. + **Cross‑functional leadership:** Experience acting as a **technical authority/liaison** across regional teams, central engineering, and customer stakeholders; able to run workshops and **deliver training** . + Strong communication, presentation, and interpersonal skills, with ability to lead colleagues by influence (often virtually), and comfortably engage with customers at decision-making levels. + Analytical thinker with excellent project management and prioritization skills; well-organized and detail oriented. + **Documentation & Process:** Able to **define, document, and continuously improve** implementation processes, create **service manuals & troubleshooting guides** , and maintain high-quality knowledge base content. + Excels at self-managing workload and executing multiple concurrent projects to meet deadlines. + Ability to effectively interact with all levels of the organization to meet milestones. **Preferred Qualifications** + **Experience in** **industrial automation** or **asset management/condition monitoring** , including commissioning, support, and troubleshooting of instrumentation or control systems in process industries. + **Instrumentation:** Hands-on with control valves, positioners/digital valve controllers, instrumentation protocols (HART/FOUNDATION Fieldbus/Modbus). + Good understanding of **predictive maintenance** and valve diagnostics technologies. + **Instrumentation:** Experience with Emerson DVCs, ValveLink software, Asset Management Systems, smart instrumentation; calibration and loop checks. + **Cybersecurity:** Familiarity with **IEC/ISA 62443** standard and **NIST SP 800‑82** guide. + **End-to-end solution implementations:** Designed and deployed secure architectures from field device/positioner → control network → historian/cloud → analytics. + **Cyber-OT collaboration:** Worked with **cybersecurity/IT/engineering** to meet **policy/standard requirements** , including segmentation, hardening, logging, and remote access governance; successfully integrated **data diodes** without impacting operations. **Our Culture & Commitment to You:** + At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results. + We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family's physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave. \#LI-AN1 **WHY EMERSON** **Our Commitment to Our People** At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration. We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world's most complex problems - for our customers, our communities, and the planet. You'll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor. At Emerson, you'll see firsthand that our people are at the center of everything we do. So, let's go. Let's think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let's go, together. **Work Authorization** Emerson will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1(including those with OPT or CPT) , H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire. **Equal Opportunity Employer** Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment. **Accessibility Assistance or Accommodation** If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: idisability.administrator@emerson.com . **ABOUT EMERSON** Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability. With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety. We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you're an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you'll find your chance to make a difference with Emerson. Join our team - let's go! **No calls or agencies please.** **Requisition ID** : 25030295 Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
    $95k-128k yearly est. 33d ago
  • Senior Service Technician-HVAC-R

    SRV Temperature Solutions

    Service manager job in Marshalltown, IA

    SRV Temperature Solutions is a premier HVAC/Refrigeration company. We pride ourselves in providing innovations in HVAC/Refrigeration practices, nurturing clients into friends, and developing amazing employees. We provide services in commercial and industrial locations across Utah. Our clients always come first and our team members are dedicated to making sure we exceed each client's expectations. Job Skills / Requirements NOW HIRING: REFRIGERATION TECHNICIAN | $2,000 SIGN-ON BONUS $20-$40 Depending on experience | Full-Time | Competitive Pay + Benefits Do you know your way around walk-ins, reach-ins, fryers, ovens, and everything in between? Whether it cools or cooks, you keep it running-and we want you on our team! We're seeking a skilled and motivated Refrigeration Technician who's experienced in both cold and hot side equipment. From troubleshooting ice machines and freezers to servicing grills and warmers, your talents will help keep commercial kitchens firing on all cylinders. What We Offer: $2,000 Sign-On Bonus Weekly pay Fully stocked service vehicle & top-grade tools Health, dental, and vision insurance Paid time off + 8 holidays Ongoing training and certification opportunities Dispatch technology to keep your day running smoothly What You'll Do: Install, service, and repair commercial refrigeration systems including walk-in coolers, freezers, ice machines, and rack systems Read and interpret blueprints, technical diagrams, and equipment specifications Perform system startups, diagnostics, and pressure tests on refrigeration and HVAC systems Charge systems with refrigerant and ensure proper system functionality Identify and repair electrical, mechanical, and refrigerant-related faults Collaborate with project foremen, engineers, and contractors to meet project timelines Ensure all installations and repairs comply with local codes and safety regulations Maintain accurate service records, documentation, and job site logs Assist in the layout and piping of refrigeration systems during project buildouts Follow all company safety protocols and participate in job site safety meetings What You Bring: 3+ years of experience in commercial refrigeration and/or hot side equipment EPA Certification (Universal required) Valid driver's license and clean driving record Strong problem-solving skills and a customer-first attitude Additional Information / Benefits Work with a team that wants to help you grow with advancement opportunities based on merit and hard work. Owners invested in your success and help you advance your knowledge and skills via training programs and able to proctor exams. Get paid every 2 weeks. Benefits packages available for full-time employees after 60 days - Medical, Dental, Vision, Life, and Short-term Disability. Paid time off and many paid holidays. Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Holidays, Short Term Disability, Long Term Disability, 401K/403b Plan This job reports to the Team Lead This is a Full-Time position
    $60k-96k yearly est. 32d ago
  • IA-Director of Surgical Services

    Blue Diamond Career Consultants

    Service manager job in Charles City, IA

    Position Overview: Under the supervision of the Chief Nursing Officer (CNO), the Director of Surgical Services provides leadership for all surgical services including: the Operating Room (OR), PACU/Phase I, Pre/Post/Phase II (Same Day Surgery), Outpatient Specialty Clinic (OSC), and Central Services (Sterile Processing). This position is responsible for 24/7 accountability and providing direct supervision, leadership, and guidance to staff to ensure high quality patient care. At times, the responsibility will require work outside of standard hours including covering surgery call. The Director of Surgical Services works collaboratively on implementing and supporting hospital initiatives, performance improvement, developing and implementing policies, developing and evaluating staff, ensuring clinical competencies, resource management, budget planning and monitoring, assigning work areas, and compliance with regulatory requirements. Duties and Responsibilities Positive support of FCMC policies, procedures, philosophy. Positive support of ancillary services. Knowledge and compliance of plans policies and procedures for disaster, fire, safety, infection control and HIPAA. Attend and participate in the annual Education Day(s) program. Oversee cost-containment measures and business management for the Department. Utilize guest relation techniques to the public, visitors, family, clergy, and others. Assist in assuring compliance with State and Federal standards and regulations. Investigate and resolve incidents, injuries and complaints or suggestions from patients, visitors, Medical Center staff. Correct deficiencies, if any, and prepare documentation or explanation(s) as indicated. Refer issues to the CNO as necessary. Notification of appropriate administrative and/or department management staff in the event of a crisis or emergency situations. Analyze and prepare annual Surgical Services (OR, Central Services, and OSC) budgets. Analyze, data collect, and prepare request for replacement or new equipment for the Surgical Services and present to the CNO. Oversee the procurement of supplies and equipment to meet operational readiness and patient needs. Keep current on standards of care and implement changes according to evidence-based processes and support quality focused metrics per state and federal recommendations/ requirements Assist and oversee the orientation and training of staff. Evaluate staff's ongoing performance, prepare staff evaluations including guidance and feedback in performance and present staff evaluations as directed. Counsel staff as necessary for Code of Conduct and Performance Expectations. Assign work of staff in accordance with their scope of practice. Conduct the Surgical Services (OR, OSC, and Central Services) Quality Improvement Plan including monitoring, data collection, reporting and ensure implementation of recommended actions through the Quality Improvement program for patient care provided by Surgical Services. Regularly review nursing care given to patients to determine effectiveness in meeting established goals for care, treatment, and/or procedures, adherence to Medical Center-wide policies and procedures and conform with established nursing standards. Determine appropriate action to correct or enhance nursing care. Coach and support staff in making clinical decisions based on patient needs. Interpret policies and procedures for staff, patients, families, and visitors. Determine and implement changes in standards, policies, and procedures. Promote staff participation in attending unit meetings, educational opportunities, and activities. Prepare and conduct monthly Surgical Services Department meetings in partnership with the monthly nursing department meetings, including competency skills. Identify staff educational needs. Participates in Nurse Leader meetings. Use clinical knowledge in teaching procedures to staff while giving support and encouragement. Suggest techniques for change to the method of care provisions to the CNO based on patient needs and staff input. Perform essential functions as listed in the Perioperative Nursing Duties (NS PP 10062.00) Direct, coordinate and evaluate nursing care provided to patients. Collaborate with Health Care Provider (HCP) regarding patient care, patient needs and family needs. Assist staff team members in giving care to patients. Institute, oversee, and assist when indicated with emergency measures for adverse developments in the patient's condition. Perform other responsibilities within scope of practice as requested/directed by the CNO. Other duties and responsibilities as assigned. Minimum Education and/or Experience Required: Current licensure as a Registered Nurse in the State of Iowa. Minimum of Associate Degree in Nursing (ADN). Bachelor of Science in Nursing (BSN) preferred. Minimum of 2 years of progressive management experience preferred. Minimum of 2 years previous OR, Pre-Op, PACU experience is required. Sterile Processing experience preferred. Additional Qualifications: Rhythm Interpretation class Excellent oral and written communication skills required. Must be able to read, speak, and write fluent English. Demonstrated interpersonal skills. Demonstrated leadership skills. Embrace high professional standards. Exhibit integrity with ability to work independently and self-driven initiative to take on tasks. Adaptive, embrace change with optimism. Ability to prioritize assignments and manage time efficiently. Ability to operate technologies and equipment associated with this position. Ability to assess, interpret and analyze information independently and collaboratively. Demonstrated ability to work effectively with staff, Health Care Providers, and other departments, and administrative team. Computer skills required, Microsoft Word, Excel and PowerPoint preferred Knowledge of Nursing Theory and Practice. Ability to assume responsibility and make nursing judgments. Mandatory Reporter. Ability to make presentations before groups and lead departmental meetings. Familiar with and a willingness to navigate related professional organization's information (AORN, ASPAN, AST, AAMI, IAHCSMM) to ensure compliance, standards, and best practices are accomplished for each covered area. Licensure/Certification Required: Advanced Cardiac Life Support (ACLS) Pediatric Advanced Life Support (PALS) Neonatal Resuscitation (NRP) Trauma Nurse Core Course (TNCC) CNOR certification preferred
    $73k-125k yearly est. 60d+ ago
  • Swine Service Manager

    Prestage 4.4company rating

    Service manager job in Iowa Falls, IA

    Reports to: Production Manager Service manager will oversee an assigned territory of contract & company owned wean to finish sites. Train & manage farm staff to ensure proper production practices are followed. Initial inventory & assessment of newly placed pigs. Marketing - weekly projections & selection of pigs for market. Work with maintenance dept. to ensure all site maintenance is current. Ability to troubleshoot & adjust ventilation. Accessing health issues and the ability to perform on farm diagnostics. Requirements Requirements: Excellent verbal & written communication skills. Excellent organizational & time management skills. Prior swine management experience. Valid drivers license with a clean driving record Benefits Benefits In addition to very competitive pay employees of Prestage Farms receive: Sick Pay Vacation Pay Holiday Pay 401(k) Plan Medical Insurance Voluntary Insurance options such as Dental, Vision, Etc.
    $37k-54k yearly est. Auto-Apply 60d+ ago
  • Supervisor - Surgical Services

    Waterloo 3.9company rating

    Service manager job in Waterloo, IA

    Unit Managers are primarily responsible for overseeing day to day patient care, supervising, directing and developing nurse staff, and reporting to the Director of Nursing to ensure quality patient care within a long-term care center, skilled nursing facility or assisted living community. Unit Managers are required to be dependable and personable liaisons between residents and their families. Unit Managers are tasked with ensuring their unit complies with federal and state regulatory standards, and follows company policies and procedures. This position requires unit specific experience. Please discuss the unit specific experience with a recruiter to validate your qualification of the position.
    $32k-49k yearly est. 60d ago
  • District Manager (QSR)

    Las Vegas Petroleum

    Service manager job in Holland, IA

    The District Manager is responsible for overseeing operations across multiple QSR locations within a designated area. This role focuses on driving sales, ensuring operational excellence, mentoring store management teams, and maintaining brand standards. The ideal candidate is a results-oriented leader with a strong background in multi-unit restaurant operations. Key Responsibilities: Leadership & Team Development: Coach and support General Managers and Assistant Managers to improve performance, execution, and leadership capability. Recruit, train, and develop high-performing teams. Foster a positive, accountable, and customer-focused culture. Operational Excellence: Ensure each location meets or exceeds operational standards for food quality, speed of service, cleanliness, and customer satisfaction. Conduct regular store visits and audits to assess compliance with company policies, safety regulations, and brand procedures. Financial Management: Drive sales growth and profitability across all locations. Analyze financial reports (P&L, labor, food cost) and implement corrective actions when needed. Set and monitor goals for sales, labor, and cost control. Strategic Planning: Assist in planning and executing marketing initiatives, promotions, and community involvement. Identify underperforming stores and implement turnaround strategies. Provide feedback and insights to senior leadership on market trends and competitive activity. Compliance & Standards: Ensure all restaurants follow local health department and food safety guidelines. Maintain brand consistency in food prep, presentation, and guest experience. Enforce all HR, legal, and safety protocols. Qualifications: Minimum of 3-5 years of multi-unit management experience in the QSR or restaurant industry. Proven track record of managing performance, driving sales, and reducing costs. Strong leadership, coaching, and communication skills. Working knowledge of budgeting, financial analysis, and operational KPIs. Ability to travel frequently between stores. Proficient in POS systems, Microsoft Office Suite, and reporting tools. Bachelor's degree in Business, Hospitality, or related field preferred (not required).
    $62k-104k yearly est. 14d ago
  • 2026 Summer Operations Manager

    Waterloo Bucks

    Service manager job in Waterloo, IA

    The Waterloo Bucks are looking for qualified individuals to assist with the everyday operations of the organization at Riverfront Stadium with a primary focus on Stadium & Field Operations while helping in the Concessions Operations when needed. Start Time: May 1st, 2026 End Date: August 31st, 2026Responsibilities include, but not limited to: Stadium Operations: Responsible with management of stadium set-up and tear down for all events at Riverfront Stadium Manage post-event stadium cleaning on Mornings after Gamedays Responsible for oversight of stadium grounds including playing field and areas in and around the ballpark Stadium start-up in the spring and shut down in the fall Responsible for general stadium maintenance Grounds: Overseeing Grounds Crew Mowing & weed eating around the stadium Staffing: Assist in hiring of gameday staff when applicable Assisting in overseeing and training interns. Assist Hospitality Manager Responsible to ensure that all aspects of stadium operations are completed in a timely manner Brainstorm new and fun on-field promotions Deliver marketing materials in the Cedar Valley Develop positive relationships with fans, clients, and community members to help promote the Bucks Skills and characteristics that we are looking for: Willingness to work long hours, weekends, holidays, etc. and be on your feet for an extended time Past supervision & leadership experience is required Horticulture & Turf Management preferred but not required Must be able to lift up to 50lbs Must have the ability to work both independently and as part of a team Open to learning new things and have the flexibility to work in multiple departments Positive attitude, great communication skills and the ability to problem solve Professional attitude when representing the Waterloo Bucks in the community Proper and professional communication with fans, sponsors, team, staff, etc. Outgoing and excited to work in the sports career field We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
    $55k-91k yearly est. 13d ago
  • Hospitality Manager

    Carlos O'Kelly's

    Service manager job in Cedar Falls, IA

    Job Description Hospitality Manager - Carlos O'Kelly's Thrive Restaurant Group is a family-owned restaurant company that's been in business for over 50 years, and we're looking for the next member of our family. We are committed to making a difference in the lives of the people we serve and the communities in which we live. If you want to work in a fun family atmosphere and are interested in learning business, leadership, and hospitality, this is the place for you. We started Carlos O'Kelly's in 1981, and since then have been serving up Mex From Scratch, oven-baked dishes becoming known for our legendary margarita's, house-made chips and famous queso and salsa. Here, the spirit of generosity and the flavor of celebration is shared by all who gather around the table. Our guiding value is “Pouring out Generosity”. Role: Hospitality Manager Invitation: To make a difference by loving people through the creation of a work environment that helps them become their natural best selves. As the hospitality manager, you are responsible for selecting, developing, and leading the hospitality team to care for each other and guests creating an outstanding guest experience resulting in a profitable operation, and healthy work culture. Principal Responsibilities and Duties ● Lead and oversee the operation of the restaurant dining room ● Recruit, lead, train, and develop the hospitality team to mastery of their roles (supervisors, trainers, bartenders, servers, hosts) ● Deploy strategies, training, coaching and contests to improve selling skills and the guest experience ● Actively lead by providing vision, coaching, and feedback around the guest experience ● Foster team cohesiveness and positive team working environment ● Organize and direct worker training programs including regularly reviewing guest experience training to ensure continual excellent customer experience ● Oversee opening and closing activities ● Direct activities of hourly employees ● Ensure excellent customer service ● Ensure cleanliness and sanitation ● Ensure compliance with all health, safety, and hygiene standards and policies ● Ensure compliance with all security procedures ● Ensure compliance with all alcoholic beverage regulations ● Provide and ensure friendly and efficient guest service ● Work closely with Kitchen Manager and General Manager to ensure seamless customer service ● Monitor and assist with host, server, and bartender duties during peak times to expedite service ● Monitor food and beverage delivery methods, portion sizes, and garnishing and presentation of food to ensure that food is delivered and presented according to standards ● Investigate and resolve guest complaints regarding food quality, service, or accommodations ● Coordinate assignments of hosts, servers, and server assistants to ensure economical use of labor and timely performance of all FOH activities ● Inventory and maintain adequate levels of FOH service items ● Manage cost of labor and productivity ● Schedule FOH staff hours ● Resolve personnel problems including, but not limited to issues such as tardiness, cell phones, language, attitude, dress code ● Manage Human Resource function of the restaurant, including compliance with company, state and federal regulations ● Evaluate employee performance ● Give feedback on employee performance ● Oversee all site operations as needed ● Review work procedures and operational problems to determine ways to improve service, performance, or safety ● Analyze data to inform operational decisions or activities ● Explore opportunities to add value and make a difference through job accomplishments ● Learn and train about restaurant management by updating job knowledge through participation in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations ● Explore opportunities to add value and make a difference through job accomplishments ● Perform manual service or maintenance tasks as needed ● Perform administrative and accounting duties according to standard company policy ● Direct facility maintenance or repair activities ● Other duties as assigned Key Competencies ● People-first Orientation ● Developing Talent ● Guest Service ● Interpersonal Influence ● Problem Solving/Decision Making ● Execution of Brand Mindsets and Standards ● Leading by Example ● Operations Knowledge and Analysis ● Planning, Executing and Results Orientation ● Managing Performance ● Staffing and Development ● Managing Relationships ● Passion for Serving Others ● Integrity and Personal Ownership ● Self Management Required Qualifications ● High School Diploma ● No minimum level of professional certification ● Previous kitchen management experience in a casual dining restaurant ● Minimum one (1) years of experience in a supervisory role ● Able to make decisions ● Able to identify and resolve problems ● Able to guide, direct, and motivate staff ● Able to plan and prioritize tasks ● Able to teach and train staff ● Able to monitor processes, materials, and resources ● Able to operate, repair, and maintain equipment ● Able to perform administrative tasks ● Knowledge of food safety and sanitation practices and regulations ● Able to deal with confidential information and/or issues using discretion and good judgment Working Conditions and Physical Requirements ● Able to work and verbally communicate effectively with other team members ● Able to engage the public in a positive manner ● Able and willing to work with others as a team ● Able to reach and bend and frequently lift up to 50 pounds ● Able to exert fast-paced mobility between the dining room and kitchen for periods of up to 6 hours ● Able to work in a standing position for long periods of up to 6 hours in length ● Able to perform repetitive tasks with little or no break ● Able to perform physical activities that require considerable use of your arms and legs and moving your whole body such as climbing, lifting, balancing, walking, stooping, and handling of materials ● Able to work flexible schedules including evenings and weekends ● Able to travel quarterly intervals to required management meetings and or training sessions Key Performance Indicators ● Your Own Leadership Health/Effectiveness ● Hospitality Team Health/Effectiveness ● Overall Health of the Restaurant Culture ● Sales Growth ● Traffic / Covers Change ● Avg. Check / Counts Per Cover ● COS - Total Var ● COL - Service Productivity ● Guest Feedback ● Avg. Expo Time Direct Reports: Hospitality supervisors, trainers, bartenders, servers, hosts Thrive Restaurant Group is an Equal Opportunity Employer.
    $29k-42k yearly est. 15d ago
  • Assistant General Manager

    Pizza Ranch 4.1company rating

    Service manager job in Cedar Falls, IA

    Pizza Ranch Inc. began as a single restaurant in Hull, Iowa, in 1981 and has since grown into a leading fast-casual franchise with over 200 locations across fifteen states. Known for our legendary pizza, crispy chicken, fresh salad bar, and delicious dessert buffet, we offer an exceptional dining experience through dine-in, takeout, and delivery services. At Pizza Ranch, we are driven by a powerful mission: "To establish every Pizza Ranch as a business ministry opportunity where our guests receive a legendary experience through quality food and service; where we take a positive leadership position in the communities we serve and equip our employees with tools to lead happy and productive lives." If you are a passionate leader who thrives in a fast-paced environment, values community impact, and excels in delivering exceptional guest experiences, we want you to join our team! Position Summary The Assistant General Manager (AGM) plays a vital role in the restaurant's success, supporting the General Manager in daily operations, team leadership, and guest satisfaction. This role is perfect for someone who is passionate about hospitality, team development, and business operations. As an AGM, you will: Support & Lead: Assist in building and developing a high-performing team that consistently delivers legendary guest experiences. Ensure Operational Excellence: Help oversee restaurant operations, ensuring high food quality, exceptional service, and a welcoming environment. Enhance the Guest Experience: Utilize guest feedback and Qualtrics data to drive continuous improvement in service and satisfaction. Drive Business Success: Work alongside the General Manager to control food and labor costs while maximizing sales and profitability. Foster a Positive Team Culture: Support and motivate employees, promoting teamwork, accountability, and growth. Be a Community Leader: Represent Pizza Ranch as a trusted community partner, fostering relationships and giving back locally. This is a full-time position that requires availability during evenings and weekends. Key Responsibilities (include but are not limited to): Guest Satisfaction Ensure each guest receives a legendary dining experience. Handle guest feedback with professionalism and a problem-solving approach. Maintain high standards in food quality, cleanliness, and service. Assist in community engagement efforts to strengthen Pizza Ranch's presence locally. Business & Financial Management Support sales growth and profitability through effective operations management. Help monitor and manage food, labor, and operational costs. Assist in controlling costs related to food, labor, and operations. Team Leadership & Development Assist in recruiting, training, and developing team members. Set clear expectations and provide regular coaching and feedback. Lead by example, fostering a team-oriented, positive work environment. Operational Excellence Maintain compliance with health, safety, and brand standards. Oversee daily operational procedures to maintain efficiency. Ensure proper inventory management and cost control. Qualifications, Skills, and Competencies Must have and maintain a valid driver's license Passion for leading and developing people Proven record of management, communication, and organizational skills Ability to prioritize multiple situations Effective communicator and listener with strong oral and written communication skills Restaurant management experience (preferred) Proficient in basic computer skills High school graduate or equivalent education Possess business acumen Why Join Pizza Ranch? Competitive Pay & Bonus Potential Leadership Growth Opportunities Positive & Family-Oriented Culture Impact Your Community If you're ready to lead with purpose, make a difference, and take your career to the next level, apply today! View all jobs at this company
    $36k-43k yearly est. 1d ago
  • General Manager

    DRM Arbys

    Service manager job in Cedar Falls, IA

    $50000 -$59000 per year Employer: DRM Arby's Why should you join the DReaM Team? * To be part of a family focused culture that allows you flexibility in your schedule to achieve your family dreams, improve your quality of life, and inspire the customer! * As a member of our team you will have the opportunity and support to develop your professional and personal skills by participating in our free leadership development curriculum. * Additional benefits to you can include; free and discounted meal benefits, comfortable working attire (You can wear JEANS!), career advancement opportunities, as well as health benefits! * Health/Dental/Vision/Life Insurance* * Long Term Disability* * Short Term Disability* * Paid Time Off* * Bonus Opportunities* * Years of Service Program * 401(k) Plan* * Employee Referral Bonus Opportunities!* What will you be doing in the restaurant? * Inspire and support your team to provide their best service to customers in ensuring they meet their hunger needs to fulfill their DReaM's in making a difference in our communities. Examples including but not limited to: * Ensure the restaurant has adequate capacity by generating weekly schedules to provide customers with a positive and welcoming experience. * Maintain an inviting and positive family culture for employees and customers by using necessary coaching, disciplinary measures, and hiring the right fit applicants. * Supply sufficient levels of product to maintain customer satisfaction by overseeing and participating in routine ordering and inventory practices. * Ensure the restaurant remains clean and provides a safe environment by utilizing maintenance and food safety guidelines. * Be adaptable to a variety of situations to support your team's abilities and knowledge to handle their roles in meeting customer needs. * Remain calm and utilize your knowledge to help diffuse and resolve customer issues and employee wellness concerns. * Ensure all marketing plans are executed on time and accurately to build repeat customer visits. * Review profit and loss statements and progress toward goals with the District Manager each period. Take action to solve problems as necessary. * Make positive and inspiring relationships with customers and coworkers to fulfill yours and their quality of life. * Have FUN! What does it take to join the fun & inspiring DReaM Team? (a.k.a. Requirements) * The desire to grow and succeed in your personal & professional development. Ex: Display strong, excellent, and effective people oriented relationship skills * Ability to occasionally lift up to 50lbs, and use your hands to prepare the meatiest sandwiches. * Display drive, determination, punctuality, and maintain responsibility in working scheduled shifts. * Have 3-5 years of experience leading a diverse team in a restaurant capacity or equivalent education. * Adequate driving record to include valid driver's license & insurance. * Ability to work flexible hours and work independently as well with a variety of personalities. * Background check completed satisfactorily & be at least 18 years old. * Ability to meet tight deadlines and work in a fast-paced environment. DRM IS EOE * Based on eligibility
    $50k-59k yearly 32d ago
  • Assistant Store Manager

    Partnered Staffing

    Service manager job in Waterloo, IA

    Kelly Services in partnership with Nissan is currently seeking high skilled individuals to fill Production Technician openings at the Nissan manufacturing plant located in Canton, MS. Job Description This position assists in managing the factory store operations, including opening and closing the store and training employees. Duties • Opens and closes the facility maintaining the paperwork and procedures associated with opening and closing • Prepares bank deposit for store, Cash Handling • Coordinates special sales and events • Maintains an appealing presentation of products by regularly modifying store displays, identifying fixture needs and teaching merchandising techniques to employees • Work with purchaser to order merchandise, receive items, bar code and stock merchandise • Oversees the inventory and work with purchaser to manage inventory • Provides work direction and manages work flow using various tools for support personnel • Creates work/time schedules of store clerks Skills and Qualifications • High school diploma or equivalent with 2+ years of customer service experience is required • Associate Degree with an emphasis in a Business, Marketing/Sales discipline or equivalent experience. - (2 years or equivalent) • Sales/marketing management experience Qualifications Duties • Opens and closes the facility maintaining the paperwork and procedures associated with opening and closing • Prepares bank deposit for store, Cash Handling • Coordinates special sales and events • Maintains an appealing presentation of products by regularly modifying store displays, identifying fixture needs and teaching merchandising techniques to employees • Work with purchaser to order merchandise, receive items, bar code and stock merchandise • Oversees the inventory and work with purchaser to manage inventory • Provides work direction and manages work flow using various tools for support personnel • Creates work/time schedules of store clerks Additional Information All your information is kept confidential as per EEO standards. Why is this a great opportunity? The answer is simple…working at our client is more than a job; it's a career. The opportunities are diverse whether you are right at the start of your career or whether you are looking for new challenges this is the job for you, so be quick and apply now!
    $35k-44k yearly est. 1d ago
  • Assistant Manager - East Viking Plaza

    The Gap 4.4company rating

    Service manager job in Cedar Falls, IA

    About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season. We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family. About the Role As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You're responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers. What You'll Do * Support strategies and processes to drive store sales and deliver results through a customer centric mindset. * Recruit, hire and develop highly productive Brand Associate and Expert teams. * Own assigned area of responsibility. * Implement action plans to maximize efficiencies and productivity. * Perform Service Leader duties. * Ensure consistent execution of standard operating procedures. * Represent the brand and understand the competition and retail landscape. * Promote community involvement. * Leverage omni-channel to deliver a frictionless customer experience. * Ensure all compliance standards are met. Who You Are * A current or former retail employee with 1-3 years of retail management experience. * A high school graduate or equivalent. * A good communicator with the ability to effectively interact with customers and your team to meet goals. * Passionate about retail and thrive in a fastpaced environment. * Driven by metrics to deliver results to meet business goals. * Determined to effectively lead and inspire others to learn and grow through coaching and mentoring. * Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts. * Able to utilize retail technology. • Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds. * Ability to travel as required. Benefits at Old Navy * Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. * One of the most competitive Paid Time Off plans in the industry.* * Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.* * Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.* * Employee stock purchase plan.* * Medical, dental, vision and life insurance.* * See more of the benefits we offer. * For eligible employees Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
    $25k-35k yearly est. 41d ago
  • General Manager

    Flynn Pizza Hut

    Service manager job in Waterloo, IA

    Flynn Hut joined the Pizza Hut system in 2021. In 2023, we expanded internationally acquiring Pizza Hut's master franchisee in Australia with 260+ units. Today we are the largest Pizza Hut franchisee in the world with 1200+ locations and are operating in 2 Countries. We continue to grow by building new stores and acquiring other franchise operators. We are one of seven premier brands of Flynn Group, which was founded in 1999 by Greg Flynn. It has grown since then to the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world-class brands across diverse segments, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion and Win as One. **Pizza Hut Restaurant General Manager - Grow your career while making your customers and employees feel like family with smiles, collaboration, and dedication.** If you are an experienced leader, it is time to start a career with us. We are seeking someone who excels at leading teams, enjoys hiring and training, and is committed to delivering outstanding service to our guests. You love learning and guiding others new things and motivating them to work together on the restaurant goals, team development, food safety, P&L management, marketing, and more. If you are an experienced restaurant or retail manager, make the switch and continue to accelerate your management career with us. Because at Pizza Hut, you can do all that - and more. You will work with smart, eager, experienced, fun people. And you should expect training, growth, with plenty of excitement, unique challenges, and a world of opportunity. Additional Information: Keep in mind, this is just basic information. You will find out more after you apply! So, if you want a management career with an innovative company, look no further than Pizza Hut. Additional Benefits: Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!
    $34k-59k yearly est. 60d+ ago
  • Assistant Manager Dining

    University of Northern Iowa 4.1company rating

    Service manager job in Cedar Falls, IA

    If you are a current University of Northern Iowa employee and would like to apply for this position, login to UNI Works and type "Find Jobs" in the search bar to view and apply for open positions. Job Description: The University of Northern Iowa Dining team is known for serving the best college food in Iowa, creating a welcoming and well-maintained environment that enhances student life. From preparing meals to supporting daily operations, this dedicated group plays a vital role in campus culture-fostering connection, comfort, and community through every plate served. Primary Function: With a focus on student satisfaction and engagement, quality execution and service, this position will work closely with their team to coordinate and supervise the general operations of a university dining center ensuring consistency across venues and creating great customer service. They will solicit and respond to customers; utilize Food Pro and other systems to ensure compliance with departmental procedures and cost management; assist with staff and student employment process; and assist in recommendation of new and/or revised departmental operational policies, procedures and standards. Required Qualifications: Bachelor's degree plus at least one year of experience in institutional food service operations, retail food service, catering, or related field. A culinary degree plus four years of related experience may be substituted. Student experience will be considered. Regular work outside of normal work hours and weekend work will be necessary. Preferred Qualifications: Bachelor's degree in institutional, hotel or restaurant management, dietetics, business management or related field; strong customer service skills; ability to multitask; and excellent team management skills. Position Details: Job Category: Professional and Scientific Type of Position: Regular Service Schedule: 10 Month; The service schedule for this position includes 182 scheduled work days per fiscal year. Scheduled days generally follow the periods when classes are in session, with summer break off. A typical work week is Sunday-Thursday, 11:00 am - 8:00 pm. Application Instructions: All application materials received by January 23, 2026, will be given full consideration. To apply for this position, please click on "Apply" and complete the Employment Application. The following materials must be attached when applying: 1) Resume 2) Cover Letter You will be presented with the opportunity to attach multiple documents when completing the application. Before submitting your online job application, ensure that ALL required materials listed above have been uploaded. Once your job application has been submitted, you cannot make changes. If you have questions regarding this application process, please email *********************** or call ************. Compensation: $36,000 to Commensurate Pay Grade: 118 Pay Basis: Salary Iowa enjoys a lower cost of living than many other states. See how the Waterloo-Cedar Falls area compares by utilizing the cost of living calculator. Our overall compensation package is enhanced by excellent benefits for eligible non-temporary positions. To learn more about the vibrant Cedar Valley community, visit *************************** If you would like general assistance with the application process or an accommodation due to a disability, please contact Human Resource Services at ********************** or call **************. All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position. UNI is an Equal Opportunity/Affirmative Action employer. The University encourages applications from persons of color, women, individuals living with disabilities, and protected veterans. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, ethnicity, genetic information, marital status, national origin, political affiliation, pregnancy, race, religion, sex, sexual orientation, veteran or military status, or any other basis protected by federal and/or state law. Campus Security & Crime Statistics, in compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, information on crime statistics for recent years, Public Safety personnel and programs, building access, reporting crimes, safety suggestions, and policies, programs, and services regarding alcohol, drugs, and sexual abuse, is available in the UNI Annual Security and Fire Report. A paper copy is available from the Department of Public Safety, 030 Gilchrist Hall, University of Northern Iowa, Cedar Falls, IA 50614. Department of Public Safety, 030 Gilchrist Hall, University of Northern Iowa, Cedar Falls, IA 50614. Privacy Statement | Equal Opportunity and Non-Discrimination Statement | Federal EEO Rights | E-Verify | Policies and Procedures | Tobacco Free Campus
    $36k yearly Auto-Apply 32d ago
  • Technical Lead-Valve Condition Monitoring Service

    Emerson 4.5company rating

    Service manager job in Marshalltown, IA

    We are seeking a highly skilled and motivated Technical Lead to oversee the implementation phase, support activities, and continuous improvement of our Valve Condition Monitoring (VCM) data collection models. This strategic global and hands-on role is responsible for supporting global teams, sustaining existing service contracts, and leading the development and deployment of secure data collection solutions. This role is critical to ensuring the successful implementation and long-term reliability of VCM services across diverse industrial environments. Key Responsibilities: 1. Technical Support for Global Opportunities Serve as the technical authority for VCM technologies to provide expert technical guidance to world area teams pursuing new VCM opportunities. Assist in solution design, proposal development, and customer presentations to ensure alignment with service capabilities and customer needs. Act as a technical liaison between regional teams and central engineering, software development, and support resources. Ensure compliance with industry standards and internal quality protocols during service implementation. 2. Service Sustainment & Troubleshooting Act as the primary technical contact for world area VCM teams, providing expert guidance, troubleshooting, and resolution of VCM-related issues. Diagnose and resolve technical issues affecting existing VCM contracts to maintain service continuity and performance. Lead root cause analysis and corrective actions for system failures, data collection anomalies, or connectivity issues. Collaborate with field service and support teams across various Emerson groups to ensure timely resolution and customer satisfaction. Conduct training sessions and workshops for world area VCM teams on systems configurations and maintenance best practices. Translate complex technical findings into actionable insights for world area VCM teams, enhancing operational excellence. Develop and maintain documentation, including service manuals, troubleshooting guides, Functional Design Specifications, and FAQs. Identify recurring issues and lead root cause analysis efforts to implement long-term solutions. 3. Development & Deployment of Online Data Collection Solutions Lead the review, design, and implementation of secure online data collection models using Purdue Enterprise Reference Architecture (PERA) and Data Diode solutions for Industrial Control Systems. Work closely with cybersecurity, IT, and engineering teams to ensure compliance with data protection standards and operational integrity. Drive innovation in remote monitoring capabilities to enhance service scalability and responsiveness. 4. Ownership of VCM Implementation Process Define, document, and continuously improve the end-to-end VCM implementation process. Ensure consistent execution across projects, including planning, installation, commissioning, and validation. Develop and/or recommend tools, training materials, process guides, and best practices to support global deployment teams. Qualifications, Experience & Skills: Required Qualifications Education: Bachelor's degree in Electrical, Mechanical, Controls/Instrumentation, Computer/Electrical Engineering, or related field; or equivalent practical experience. 5 Yr experience in IT/OT systems for industrial and enterprise environments, including networking, credential management, domain services, and application integration. OT Networking & ICS Security: Experience with secure data architectures, including Purdue Model zones/levels, firewalls/jump servers, secure remote access, data diodes/unidirectional gateways, and segmented architectures in plant environments. Familiarity with industrial plants architectures, control systems, asset management platforms, and IIoT technologies. Troubleshooting & Sustainment: Proven experience in customer-facing technical role, root cause analysis (RCA) process, diagnosing anomalies, connectivity issues, and system failures across field devices and control network. Cross‑functional leadership: Experience acting as a technical authority/liaison across regional teams, central engineering, and customer stakeholders; able to run workshops and deliver training. Strong communication, presentation, and interpersonal skills, with ability to lead colleagues by influence (often virtually), and comfortably engage with customers at decision-making levels. Analytical thinker with excellent project management and prioritization skills; well-organized and detail oriented. Documentation & Process: Able to define, document, and continuously improve implementation processes, create service manuals & troubleshooting guides, and maintain high-quality knowledge base content. Excels at self-managing workload and executing multiple concurrent projects to meet deadlines. Ability to effectively interact with all levels of the organization to meet milestones. Preferred Qualifications Experience in industrial automation or asset management/condition monitoring, including commissioning, support, and troubleshooting of instrumentation or control systems in process industries. Instrumentation: Hands-on with control valves, positioners/digital valve controllers, instrumentation protocols (HART/FOUNDATION Fieldbus/Modbus). Good understanding of predictive maintenance and valve diagnostics technologies. Instrumentation: Experience with Emerson DVCs, ValveLink software, Asset Management Systems, smart instrumentation; calibration and loop checks. Cybersecurity: Familiarity with IEC/ISA 62443 standard and NIST SP 800‑82 guide. End-to-end solution implementations: Designed and deployed secure architectures from field device/positioner → control network → historian/cloud → analytics. Cyber-OT collaboration: Worked with cybersecurity/IT/engineering to meet policy/standard requirements, including segmentation, hardening, logging, and remote access governance; successfully integrated data diodes without impacting operations. Our Culture & Commitment to You: At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results. We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family's physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave. #LI-AN1
    $95k-128k yearly est. Auto-Apply 33d ago
  • District Manager (QSR)

    Las Vegas Petroleum

    Service manager job in Holland, IA

    The District Manager is responsible for overseeing operations across multiple QSR locations within a designated area. This role focuses on driving sales, ensuring operational excellence, mentoring store management teams, and maintaining brand standards. The ideal candidate is a results-oriented leader with a strong background in multi-unit restaurant operations. Key Responsibilities: Leadership & Team Development: Coach and support General Managers and Assistant Managers to improve performance, execution, and leadership capability. Recruit, train, and develop high-performing teams. Foster a positive, accountable, and customer-focused culture. Operational Excellence: Ensure each location meets or exceeds operational standards for food quality, speed of service, cleanliness, and customer satisfaction. Conduct regular store visits and audits to assess compliance with company policies, safety regulations, and brand procedures. Financial Management: Drive sales growth and profitability across all locations. Analyze financial reports (P&L, labor, food cost) and implement corrective actions when needed. Set and monitor goals for sales, labor, and cost control. Strategic Planning: Assist in planning and executing marketing initiatives, promotions, and community involvement. Identify underperforming stores and implement turnaround strategies. Provide feedback and insights to senior leadership on market trends and competitive activity. Compliance & Standards: Ensure all restaurants follow local health department and food safety guidelines. Maintain brand consistency in food prep, presentation, and guest experience. Enforce all HR, legal, and safety protocols. Qualifications: Minimum of 3-5 years of multi-unit management experience in the QSR or restaurant industry. Proven track record of managing performance, driving sales, and reducing costs. Strong leadership, coaching, and communication skills. Working knowledge of budgeting, financial analysis, and operational KPIs. Ability to travel frequently between stores. Proficient in POS systems, Microsoft Office Suite, and reporting tools. Bachelor's degree in Business, Hospitality, or related field preferred (not required).
    $62k-104k yearly est. Auto-Apply 60d+ ago
  • General Manager

    Pizza Ranch 4.1company rating

    Service manager job in Cedar Falls, IA

    Pizza Ranch Inc. began as a single restaurant in Hull, Iowa, in 1981 and has since grown into a leading fast-casual franchise with over 200 locations across fifteen states. Known for our legendary pizza, crispy chicken, fresh salad bar, and delicious dessert buffet, we offer an exceptional dining experience through dine-in, takeout, and delivery services. At Pizza Ranch, we are driven by a powerful mission: "To establish every Pizza Ranch as a business ministry opportunity where our guests receive a legendary experience through quality food and service; where we take a positive leadership position in the communities we serve and equip our employees with tools to lead happy and productive lives." If you are a passionate leader who thrives in a fast-paced environment, values community impact, and excels in delivering exceptional guest experiences, we want you to join our team! Position Summary The General Manager (GM) is the heartbeat of our restaurant, responsible for leading the team, driving business results, and creating a culture where employees and guests feel valued. This role is more than just a job-it's an opportunity to make a lasting impact on your team and community. As a General Manager, you will: Lead & Inspire: Build and develop a high-performing team that consistently delivers outstanding guest experiences. Drive Operational Excellence: Ensure smooth restaurant operations by maintaining high food quality, exceptional service, and a clean, welcoming environment. Own the Guest Experience: Utilize guest feedback and Qualtrics data to continuously improve service and satisfaction. Maximize Business Performance: Increase restaurant profitability through strategic sales growth, labor and food cost control, and effective financial management. Create a Positive Work Culture: Foster a team environment where employees feel motivated, engaged, and excited to contribute. Be a Community Leader: Represent Pizza Ranch as a trusted community partner, fostering relationships and giving back locally. This position requires a full-time commitment of 50 hours per week, including evening and weekend availability. Key Responsibilities (but are not limited to) While the General Manager's role is dynamic, the core responsibilities include: Guest Satisfaction · Ensure each guest receives a legendary dining experience. · Handle guest feedback with professionalism and a problem-solving approach. · Maintain high standards in food quality, cleanliness, and service. · Build strong community relationships and uphold the values and reputation of Gravy Train Restaurant Management. Business & Financial Management · Develop and execute strategies to increase revenue and profitability. · Monitor restaurant performance through data-driven decision-making. · Control costs related to food, labor, and operations. Team Leadership & Development · Recruit, train, and mentor a high-performing team. · Set clear expectations and provide regular coaching and feedback. · Foster an environment that promotes teamwork, accountability, and professional growth. Operational Excellence · Maintain compliance with health, safety, and brand standards. · Implement and oversee daily operational procedures. · Ensure proper inventory management and cost control. Qualifications, Skills, and/or Competencies: • Passion for leading and developing people • Must have and maintain a valid driver's license • Proven record of management, communication, and organizational skills • The ability to prioritize multiple situations • Effective communicator, and listener with good oral and written communication skills • 3-5 years of Restaurant Management experience, preferred • Proficient in basic computer skills • High School graduate or equivalent, College Degree, preferred • Possess business acumen Why Join Pizza Ranch? · Competitive Pay & Bonus Potential · Leadership Growth · Positive & Family-Oriented Culture · Impact Your Community If you're ready to lead with purpose, make a difference, and take your career to the next level, apply today! View all jobs at this company
    $33k-39k yearly est. 1d ago
  • General Manager

    Flynn Pizza Hut

    Service manager job in Marshalltown, IA

    Flynn Hut joined the Pizza Hut system in 2021. In 2023, we expanded internationally acquiring Pizza Hut's master franchisee in Australia with 260+ units. Today we are the largest Pizza Hut franchisee in the world with 1200+ locations and are operating in 2 Countries. We continue to grow by building new stores and acquiring other franchise operators. We are one of seven premier brands of Flynn Group, which was founded in 1999 by Greg Flynn. It has grown since then to the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world-class brands across diverse segments, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion and Win as One. **Pizza Hut Restaurant General Manager - Grow your career while making your customers and employees feel like family with smiles, collaboration, and dedication.** If you are an experienced leader, it is time to start a career with us. We are seeking someone who excels at leading teams, enjoys hiring and training, and is committed to delivering outstanding service to our guests. You love learning and guiding others new things and motivating them to work together on the restaurant goals, team development, food safety, P&L management, marketing, and more. If you are an experienced restaurant or retail manager, make the switch and continue to accelerate your management career with us. Because at Pizza Hut, you can do all that - and more. You will work with smart, eager, experienced, fun people. And you should expect training, growth, with plenty of excitement, unique challenges, and a world of opportunity. Additional Information: Keep in mind, this is just basic information. You will find out more after you apply! So, if you want a management career with an innovative company, look no further than Pizza Hut. Additional Benefits: Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!
    $34k-59k yearly est. 60d+ ago
  • Assistant Manager

    DRM Arbys

    Service manager job in Waterloo, IA

    $14.98 - $17 per hour Employer: DRM Arby's Hourly Assistant Manager (45-Hour Work Week) Why should you join the DReaM Team? * To be part of a family focused culture that allows you flexibility in your schedule to achieve your family dreams, improve your quality of life, an inspire the customer! * As a member of our team you will have the opportunity and support to develop your professional and personal skills by participating in our free leadership development curriculum. * Additional benefits to you can include; free and discounted meal benefits, comfortable working attire (You can wear JEANS!), career advancement opportunities, as well as health benefits! * Health/Dental/Vision/Life Insurance* * Long Term Disability* * Short Term Disability* * Paid Time Off* * Bonus Opportunities* * 401(k) Plan* * Employee Referral Bonus Opportunities! What will you be doing in the restaurant? * Inspire and supporting your team to provide their best service to the customers in ensuring they meet their hunger needs, to fulfill their DReaM's in making a difference in our communities. Examples including but not limited to: * Lead and inspire your team to ensure our customers have a positive and inviting experience by providing positive feedback and setting goals. * maintain adequate staffing levels by assisting in the development of weekly team schedules, interviewing, and hiring of new DReaM Team members. * Ensure the restaurant remains clean and provides a safe environment by utilizing maintenance and food safety guidelines. * Assist in restaurant operations management in inventory control and record keeping. * Be adaptable to a variety of situations to support your team's abilities and knowledge to handle their roles in meeting customer needs. * Remain calm and utilize your knowledge to help diffuse and resolve customer issues and employee wellness concerns. * provide coaching, training, and positive feedback to your team in developing their professional and personal skills to take on new challenges. * Make positive and inspiring relationships with customers and coworkers to fulfill yours and their quality of life. * Have FUN! What does it take to join the fun & inspiring DReaM Team? * The desire to grow and succeed in your personal * professional development. Ex: Display strong, excellent, and effective people orientated relationship skills. * Ability to occasionally lift up to 50lbs, and use your hands to prepare the meatiest sandwiches. * Display drive, determination, punctuality, and maintain responsibility in working scheduled shifts. * Have experience leading a diverse team in a restaurant capacity preferred. * Adequate driving record t include valid driver's license & insurance. * Ability to work flexible hours an work independently as well with a variety of personalities. * Background check completed satisfactorily & be at least 18 years old. * Ability to meet tight deadlines and work in a fast-paced environment. DRM is EOE * Based on Eligibility
    $15-17 hourly 32d ago

Learn more about service manager jobs

How much does a service manager earn in Cedar Falls, IA?

The average service manager in Cedar Falls, IA earns between $35,000 and $90,000 annually. This compares to the national average service manager range of $47,000 to $116,000.

Average service manager salary in Cedar Falls, IA

$56,000

What are the biggest employers of Service Managers in Cedar Falls, IA?

The biggest employers of Service Managers in Cedar Falls, IA are:
  1. Airgas
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