Assistant Store Manager at Fashion Startup
Service manager job in Santa Barbara, CA
Assistant Store Manager - Fashion Startup (State Street Santa Barbara, CA)
This is an Assistant Store Manager position with the opportunity to lead daily store operations and take ownership of key areas such as inventory management, customer communications, and supporting our online store.
Responsibilities
Staff Management
Create and manage daily task lists ensuring staff completes their assigned tasks effectively.
Store Operations
Oversee daily operations including opening and closing tasks, managing cash deposits, and fulfilling online orders.
Sales and Customer Service
Provide exceptional customer service, resolve any issues, and lead communications with customers.
Inventory Management
Lead restocking, receiving and checking in new orders, conducting cycle counts, adding and managing products for our online store, and maintaining accurate inventory levels.
Qualifications
Strong communicator & leader: Able to connect easily with customers and team members while confidently guiding and supporting staff.
Provides exceptional customer service: Goes above and beyond to ensure customers have a great experience and resolves any issues quickly.
Flexible availability: Preferred availability for 10:30-6:30pm shifts, weekends, and holidays as needed.
Detail-oriented and highly organized: Keeps tasks, schedules, and store standards on track.
Adaptable in a fast-paced environment: Thrives in a dynamic start-up setting and can shift priorities with ease.
Benefits
Growth opportunities within a small, fast-growing start-up
Fun and flexible company culture
Hands-on learning across multiple areas of the business
Employee discount on products
Store Manager
Service manager job in Camarillo, CA
At the crossroads of fashion and sport, Lacoste creates and liberates movement. Both universal and timeless, the brand transcends cultures and generations, elevating the crocodile as a rallying sign.
An iconic French brand present in nearly 100 countries, Lacoste stands out for its unique know-how in each of it areas of expertise, from garment factory to omnichannel distribution.
At Lacoste, elegance goes beyond style. This elegance guides all of its actions and its social and environmental commitments.
Working at Lacoste is belonging to a community of 8,500 employees on the move to build the future. Committed to making equal opportunities a reality and to revealing potential, the company brings together talents from all walks of life, embracing their differences.
Lacoste is one of the inspiring brands driven by passionate people within the MF Brands Group, alongside Aigle, Gant and Tecnifibre (***********************
Essential Job Responsibilities:
LEADERSHIP:
Lead store team to drive sales through training and coaching.
Exemplify your sporting spirit and create an outstanding service culture.
Provide constant feedback and coaching to improve your team's skills and sales results.
Identify and recruit associates who are passionate about sales and customer service.
Develop team members with leadership and other abilities for succession planning.
Effectively train new team members on customer service, operations, performance, loss prevention and all other Company policies.
Set goals for each team member for the achievement of Company KPI's (
Manage team member's performance through regular evaluation
SELLING:
Execute plan to achieve and exceed Lacoste's sales plans and profitability goals.
Utilize reports and gather data to identify sales by units, gender, product placement, visual presentation, stock levels, and window presentations.
Proactively make suggestions based on analysis that will positively impact the business.
Ensure maximum overall bottom line profitability by analyzing store P/L results and identify opportunities for improvement.
Set measurable performance standards and goals based on Company's expectations and metrics.
CUSTOMER SERVICE:
Create an environment focused on the customer experience.
Ensure that each team member is knowledgeable about the Lacoste lifestyle.
Be inventive and create additional business opportunities by ensuring that team members focus on building their clientele.
Embrace local community groups and mall management to generate PR opportunities that showcase our Brand Vision and sporting spirit. This may include hosting special events, sponsorships, participating in fashion shows and editorial placements as directed and with the express approval of corporate management.
OPERATIONS:
Plan and manage payroll hours and schedule to meet business needs.
Control expenses (including payroll) within planned budget.
Ensure that Company standards are upheld in merchandising, visual presentations, housekeeping and loss prevention.
Protect store assets and inventory.
Manage new receipts, transfers, markdowns, back stock and fill-ins.
Requirements/Qualifications:
At least four to six years management experience in the apparel industry (depending upon the volume of the business) with a proven track record of successfully managing a team.
Tenacious desire to inspire others and lead a culture of customer service champions.
Expertise in store operations.
Training, interviewing, planning, organizational, and performance management skills.
Entrepreneurial mindset with the ability to react to business trends and identify areas of opportunity.
Technically savvy
Audacious attitude
Sporting Spirit - must possess a competitive edge and drive to meet goals
Innovative thinker that will drive our brand forward.
Core Values and Traits:
Play as One Team:
Showing respect towards everyone
Commitment for the team's work and decisions
Play with Elegance:
Striving for excellence
Treating others with fair play and humility
Play by Daring:
Having the courage to speak up, experiment and take initiative
To explore new opportunities
Play with Tenacity:
Constantly seek continuous improvement
Learning from our failures
At Lacoste, we're committed to building the best team we can. We hire for potential and support every team member through each step of their career development. Building a diverse, equitable, and inclusive space for our team to think differently and push the status quo is incredibly important to us; and we strive to use these guiding principles as the foundation for how we interact with each other, how we build our business, and how we hold ourselves accountable to our core values.
Equal Opportunity Employer:
At Lacoste, we're committed to providing equal opportunities (EEO) to all employees and applicants for employment regardless of their race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression, national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, and/or any other characteristic protected by applicable federal, state, and local laws.
Supervisor, Customer Services
Service manager job in Santa Barbara, CA
Who we are:
Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service.
We offer:
Amazing employee flight privileges within the American Airlines global network
Training and development programs to take your career to the next level
Comprehensive health and life benefits (subject to location)
Pay Range: $43,000 - $49,000
Responsibilities
How will you make an impact?
Responsibilities
Coordinate the day-to-day station operations by leading and organizing the activities of Agents/Clerks to ensure a safe working environment and on-time dependability.
Ensure adequate operational coverage; responsible for scheduling and manpower utilization
Maintain a safe, dependable and consistent operation
Conduct Agent observations
Schedule and administer local training including new hire training
Investigates and resolves operational issues as well as customer service issues
Will be provided company uniforms and must adhere to uniform policy
Participates on operational conference calls, station audits and prepares various reports
Maintains records such as time and attendance, personnel files and performance
Supervisors perform Station Agent work, as required. Station Agents have combined duties within ramp service and customer service operations.
Create a positive start to a passenger's trip by being the first to greet the passenger and providing a seamless check-in and ticketing experience
Use appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, and calculate and collect any appropriate fees
Inform passengers through all aspects of their experience with American Airlines by communicating appropriate information about their trips and belongings
Guide and direct incoming and outgoing aircraft on the taxiway to ensure that they are entering or leaving their gate safely and on-time
Load, unload, sort, and appropriately transfer passenger baggage, cargo/freight, and company materials
Some of these items can weigh up to 75 lbs. Drive ground equipment such as tugs to help the plane push in/out of the gate, belt loaders to help load baggage, and bag carts to deliver baggage to the claim area or the connecting flight
Collaborate with the internal team to ensure a safe and on-time departure
May clean the interior of the aircraft, clean and service aircraft lavatories, and/or work in the Baggage Service Office to track the location of baggage
For a more visual insight of what the Agent position entails, check out our "Behind the Scenes at Envoy" clip: Agent Video
Qualifications
Who are we looking for?
Requirements
In this role, Supervisors must be able to perform all duties under sometimes stressful conditions beyond the employee's control while attempting to influence a favorable impression of American Airlines. Supervisors must be self-motivated and safety conscious. Supervisors must be comfortable organizing work groups and handling multiple priorities in a fast-paced environment. The ability to demonstrate qualities of leadership, initiative, and judgment are essential.
Position Requirements
Minimum Age: 18
High school diploma or GED equivalent
Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role.
Must be able to carry, bend, lift and turn with bags weighing up to 75 lbs.
Ability to work rotating shifts including nights, holidays, weekends, days off, and be able to report to work on a regular and timely basis
Requires flexibility to work additional hours beyond the regular shift, on short notice, and as needed due to operational necessity
Must be able to perform all duties in various weather conditions and time constraints
Ability to read, write, fluently speak and understand the English language
Possess the legal right to work in the United States
Position Preferences
A minimum of one year of customer service experience
Some locations may desire previous airline experience including working knowledge of an airline's ticketing system and/or ramp operations
Additional Details
Tattoos, body piercings and/or tongue rings may not be visible while in company issued uniform at any time; tattoos cannot be covered with adhesive bandages or by other methods to render them not visible
Candidates must fulfill a fingerprint based criminal background check to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
Candidates must be able to secure appropriate airport authority and/or US Customs security badges, in addition to clearing other airport related requirements, if applicable
In locations handling US mail, must be able to pass a US Postal Service background check
This position may be subject to the Department of Transportation (DOT). Federal law requires Envoy to determine a candidate's history with the DOT drug and/or alcohol violation(s) or refusal(s) to test before hiring him/her into a safety-sensitive position
Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time.
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled.
Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. The company was founded in 1998 as American Eagle Airlines, Inc., following the merger of several smaller regional carriers to create one of the largest regional airlines in the world. Envoy is headquartered in Irving, Texas, with hubs in Dallas/Fort Worth, Chicago and Miami, with a large ground handling operation in Los Angeles. Connect with Envoy on Twitter @EnvoyAirCareers, on Instagram @EnvoyAirCareers, and on Facebook at Facebook.com/envoyaircareers and Facebook.com/EnvoyPilotRecruitment.
#envoymorespend
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Auto-ApplyAssistant Manager / Full Service Salon
Service manager job in Santa Barbara, CA
Come work in a busy salon where stylists can earn over $35 per hour with tips!!!
Fantastic Sams Cut & Color has an immediate need for a Salon Assistant Manager / Cosmetologist who wants to join our fun, creative and busy salon and work in a team-oriented environment. You will be behind the chair and assist in leading day-to-day operations in the salon.
WHY BECOME A PART OF OUR TEAM?
Fantastic Sams Cut & Color is a local, family-owned salon that that offers advancement, creativity and cutting edge technology in a safe, comfortable, and exciting work environment! As part of a franchise system with over 45 years of excellence and 700+ salons, we are the world's largest full-service hair care salon.
Fantastic Sams Cut and Color is a team-oriented, fun, and extremely creative salon where you can learn from some of the top educators in our industry about current and upcoming trends. We are looking for a Salon Assistant Manager that is excited to help lead a team creating beautiful styles that will help our guests look and feel FANTASTIC!
Benefits:
Hourly rate plus progressive pay with no limit on what you can earn
Paid vacation and sick leave
Free continuing education
Referral bonuses
Active marketing program to help your salon steady and valuable clientele
Flexible schedules that support work-life balance
Growth and advancement opportunities with a company that owns multiple salons
Fun work environment with FANTASTIC rewards
We are a full-service salon where every stylist can be creative
Ownership culture - a chance to own the success of a salon and your career
Your career will include:
Assisting the management of the salon and the team
Daily reinforcement of our strong team environment
Working with the stylists everyday to empower them, assist them in their goals and show them how valued they are
Working behind the chair with hair color and highlighting
Working behind the chair with hair cutting for men, women and children
Retail product sales
What we are looking for in an Assistant Manager:
A desire to keep up with current hair cutting and styling trends
Willingness to take part in and encourage your fellow stylists to enroll in free education provided by Fantastic Sams Cut & Color
Ability to work in a fast-paced, fun, busy atmosphere
Valid California Cosmetology license
Self-motivated, energetic, positive, and goal-oriented who always gives exceptional guest service and inspires our team to be the best they can be
Basic computer skills (Ability to learn our Point of Sale system and use Google services)
Previous salon experience
Assistant Manager Responsibilities:
Support goal setting and holding staff accountable for daily duties
Keeping the team focused on their personal goals
Assist as needed with scheduling stylists for shifts
Opening and closing salon duties
Assist in inventory control and ordering supplies
Handling customer complaints to satisfaction
Change your life and your career for the better at Fantastic Sams Cut & Color hair salons.
Equal Opportunity Employer
Auto-ApplyCommercial HVAC Service Supervisor
Service manager job in Oxnard, CA
Job Description
BMI-PacWest, Inc. has a long tradition of excellence, proudly serving its customers for over 100 years!! We continue our legacy by providing high-quality preventive maintenance and commercial HVAC services throughout California and the Central Coast. In 2014, our company was honored as the "Family Business of the Year" at the Annual California Family Business Awards.
We are seeking a dedicated Commercial HVAC Service Supervisor to join our growing team in Ventura, CA. In this role, you will provide technical support to technicians in the field, job site leadership, and day-to-day management to ensure that our service teams deliver outstanding work safely, efficiently, and to the highest standards of quality. This position requires to be on-call during after hours and on weekends if necessary.
Main Job Duties:
Lead and support a team of Service Technicians in the field.
Repair, maintain & install commercial HVAC equipment
Check on accounts and inspect work being performed
Provide field service reports to the Operations Manager
Oversee service projects from start to finish
Take calls after hours and weekends as necessary.
Ensure projects are completed on time, within budget, and meet planned gross profit goals.
Ensure compliance with all codes, standards, and safety regulations.
Support sales efforts by identifying opportunities, generating leads, and assisting the sales team when needed.
Our Benefits:
88% Employer Covered Medical & Dental Insurance for Employee
88% Employer Covered Medical & Dental Insurance for Dependents after 3 years' service
25% 401K Match with an Annual Discretionary Gift
Company-paid life insurance
9 Paid Holidays throughout the year
Paid Time Off: 1 week in year 1, 2 weeks in year 2, 3 weeks following 10 years of service
Company take-home vehicle and fuel card
Company credit card for operations use
Pay Scale: $45-$60 per hour, depending on experience
Required Qualifications:
HS diploma or equivalent
Associate degree or Technical/Business training is a plus
7+ years of hands-on commercial HVAC experience
EPA Universal and 508 certifications are required
A2L refrigeration knowledge is a plus
Managerial experience is preferred
Ability to plan, prioritize, and direct complex projects and teams.
Excellent leadership, problem-solving, and communication skills.
Commitment to outstanding customer service and long-term relationship building.
General Manager - Hotel Californian
Service manager job in Santa Barbara, CA
Job DescriptionDescription:General Manager - Hospitality DivisionIntroduction
Thank you for your interest in joining Foley Hospitality as our General Manager. We are committed to being the most experience-obsessed and innovative hospitality and entertainment management company globally. If you are a strategic hotel leader with a passion for operational excellence, team culture, guest experience, and financial performance, we invite you to apply and join our dynamic organization.
Who We Are
Inspired by Bill Foley's legacy and passion for sports, wine, and people, Foley Hospitality curates and delivers experiences that our guests cherish, our communities embrace, and our team members celebrate. With sports teams, wineries, and hotels located worldwide, we are dedicated to offering exceptional moments that blend excellence, integrity, and hospitality at every touchpoint.
Purpose (Why the Role Exists)
The General Manager leads all hotel operations, ensuring an exceptional guest experience, strong financial performance, and a vibrant team culture grounded in Foley Hospitality Group's values. This role is responsible for inspiring and developing teams, driving revenue and profitability, optimizing operational performance, and elevating the hotel's reputation within the community. The GM ensures the hotel consistently delivers on Foley Hospitality's mission of creating unforgettable experiences.
Core Tasks (What You Are Responsible For)
At Foley Hospitality, we are performance-focused; as such, every team member has clear objectives aligned with our three missions:
Business: Achieve and sustain profitability and long-term growth.
Brand: Create experiences guests remember.
Culture: Be an employer of choice.
Business:
• Lead all hotel departments, including Front Office, Housekeeping, Food & Beverage, Sales, Engineering, Security, and Support Services.
• Develop and execute annual budgets, forecasts, business plans, and operational strategies.
• Achieve financial targets including revenue, GOP, NOI, labor management, and operating margins.
• Partner with Revenue Management to optimize ADR, occupancy, RevPAR, and channel performance.
• Review financial statements, STR reports, KPI dashboards, and guest metrics to drive continuous improvement.
• Oversee vendor contracts, purchasing, inventory, and cost-control measures.
• Ensure full compliance with local, state, and federal hospitality, labor, and safety regulations.
Brand:
• Ensure operational excellence across all touchpoints, delivering consistent, high-quality guest service.
• Maintain the hotel's physical condition through collaboration with Engineering and Housekeeping.
• Lead with a guest-first mindset by analyzing feedback, monitoring reviews, and driving service recovery.
• Partner with Sales & Marketing to grow group business, local partnerships, and brand presence.
• Uphold Foley Hospitality's reputation by ensuring the property reflects cleanliness, safety, service excellence, and brand integrity.
• Serve as the ambassador for the hotel within the community, building strategic partnerships and enhancing local visibility.
Culture:
• Inspire and develop a high-performing team through coaching, mentorship, recognition, and accountability.
• Partner closely with People & Culture on recruitment, onboarding, performance management, and retention.
• Build a culture rooted in service, teamwork, communication, and hospitality excellence.
• Foster an inclusive environment where team members feel valued, supported, and empowered.
• Ensure compliance with People & Culture policies, safety protocols, and training standards.
• Champion Foley Hospitality's mission, values, and leadership expectations at all levels of the hotel.
Cultural Values (How We Work)
Your success with us is about what you do and how you do it. Our “how” is guided by our core values:
• Have Integrity - We seek people who are humble and demonstrate high character.
• Be Entrepreneurial - We value innovation and resilience in our team members.
• Be a Team Player - We appreciate people who are inclusive and ready to support others when needed.
• Always Be Advancing, Never Retreating - We want people committed to constant growth and striving for excellence.
• Be Engaged - We want people who are actively invested in making Foley Hospitality successful.
Leadership & Performance Expectations (How We Achieve Our Goals)
The General Manager is expected to model our leadership expectations:
• Lead by Example - Take ownership of your work and represent Foley Hospitality with pride.
• Enable & Empower - Support peers and departments by sharing knowledge and maintaining a solutions-focused attitude.
• Elevate Performance - Seek accuracy, meet deadlines, and take initiative to improve systems and procedures.
• Finish Your Mission - Follow through on commitments and ensure your work contributes to the success of the broader team.
Skills & Qualifications (What You Need to Bring)
• Extensive hotel operations leadership experience required; equivalent experience accepted in lieu of degree.
• 5-7 years of progressively responsible hotel leadership experience; 2+ years as GM or AGM.
• Strong business acumen and P&L expertise.
• Exceptional leadership, communication, and team-building abilities.
• Deep knowledge of hotel operations across all departments.
• Experience with PMS, POS, HRIS, and Revenue Management systems.
• Strong problem-solving, decision-making, and conflict-resolution skills.
• Ability to thrive in a fast-paced environment.
• High ethical standards and confidentiality.
Work Environment & Schedule
• Full-time, on-property presence required.
• May require evenings, weekends, and holidays based on business demand.
• Reports to: Chief Executive Officer
Requirements:
HVAC Service Manager
Service manager job in Oxnard, CA
We are a large and growing mechanical contractor that specializes in HVAC installation and service for Commercial and Residential projects in Southern CA.
HVAC Service Manager Responsibilities:
Increase HVAC Service Department's revenue
Improve HVAC Service Department's profitability
Bid-on and accurately attain maintenance service agreements
HVAC Service Manager Requirements:
Great at dealing with client accounts, and leading technicians as well as other office staff-members
5 or more years of HVAC Service Management experience
Knowledge of HVAC systems
Knowledge of control systems
So if you are a top-notch HVAC Service Manager looking for a great new position in Southern CA, Apply now!
General Manager - The Vinland Hotel
Service manager job in Solvang, CA
Job Title: General Manager
Company: Highway West Vacations
Status: Full-Time, Exempt
Wage: $90,000/ yr + 20% bonus - performance based
Benefits:
We offer a competitive compensation package with Company paid employee only health insurance, vacation and sick time, Company paid holidays, life insurance, and employee discounts!
Job Description:
The General Manager (GM) serves as the chief leader and operational driver of their property, overseeing all departments and ensuring the property's overall success. The GM sets department goals, tracks performance, and proactively implements improvements in service, efficiency, and financial management.
Key Responsibilities:
Operational Leadership
Lead all aspects of property operations across departments
Maintain a schedule that includes Manager on Duty (MOD) coverage, including nights, weekends, and holidays
Conduct weekly meetings, property walks, and coaching sessions with department managers
Monitor daily operations and support department heads as needed
Respond to guest complaints and provide prompt resolutions
Ensure adherence to Highway West Vacations policies and safety guidelines
Financial Oversight
Serve as the financial steward for the property
Responsible for financial planning, budgeting, and performance monitoring
Implement cost control measures and ensure financial goals are achieved
Process semi-monthly payroll and monitor compliance with labor laws and company policies
Team Leadership & HR
Recruit, onboard, and train new team members according to company standards
Assess employee skills and adjust training approaches as needed
Support department managers with coaching, counseling, and performance reviews
Address employee relations issues in coordination with Human Resources
Foster a positive, customer-focused workplace culture
Resolve interpersonal conflicts among team members
Customer & Community Engagement
Monitor guest satisfaction scores and implement improvement strategies
Promote the property through site tours and community engagement
Maintain a professional and positive public image for the company
Qualifications:
Education & Experience
Associate's degree required; Bachelor's degree in hospitality/Hotel/Tourism Management preferred
4-5 years of leadership experience in hospitality, hotel, or restaurant management
Skills & Competencies
Strong leadership, mentoring, and training abilities
Excellent communication, organizational, and problem-solving skills
Professional demeanor with a focus on guest service
Proficient in Microsoft Word, Excel, and PowerPoint
Ability to write detailed reports and analyze data
Flexible schedule availability (including evenings, weekends, and holidays)
Capable of working on feet for extended periods and lifting up to 20 pounds.
HWV Hospitality Services Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
#HWV1
Installation & Service Manager
Service manager job in Oxnard, CA
As the premium provider of drinking water and water treatment services for the greater part of a century, Hall's Culligan continues to innovate and expand our business nationwide by offering tailored solutions to meet the specific needs of each customer backed by our superior Culligan service.
As a Hall's Culligan Installation & Service Manager, you'll be responsible for ensuring the delivery of exceptional service experiences while maintaining high standards of efficiency, safety, and team development. This role oversees all aspects of the service department, including personnel management, inventory control, installation and repair processes, and warranty handling.
By fostering a culture rooted in Hall's values, the Installation & Service Manager plays a critical role in connecting field operations with broader business goals. This includes managing service-related functions within a P&L framework, coaching team members to recognize sales opportunities, and ensuring that each customer interaction reflects professionalism and trust. Through strong leadership and operational insight, the Service Manager contributes directly to customer satisfaction, team performance, and overall business growth.
Why you'll love working here:
We offer a full-time, Monday-Friday work schedule.
We are offering an annual salary of $75k-$85k, depending on experience.
You'll receive paid time off (PTO) at a generous accrual rate.
We'll make sure you stay connected and equipped with a company cell phone, computer, and iPad to perform your role.
Whether you're at the dealership or on the go, we supply all necessary office materials and electronic tools for your convenience.
You'll be eligible for a full benefits package, including a 401k with company match, following your introductory period.
We're a stable and growing family-oriented company who regularly offers career advancement opportunities.
We believe in upskilling our employees and promoting from within.
You'll have the opportunity to utilize Culligan equipment in your home free of charge!
What you'll do:
Service Team Operations & Development:
Aim for a 100% installation completion rate every day.
Provide guidance and hands-on training on diagnosing, troubleshooting, and repairing water treatment equipment.
Oversee daily workflows and documentation, ensuring timely submission of payments and activity sheets by all Service Technicians.
Monitor quality standards across service visits, ensuring consistency and thoroughness in residential and commercial environments. Ensures the service personnel complete installations thoroughly and by Company Standard Operating Procedures (SOP's.)
Educate team members on success metrics, and align team priorities.
Customer Experience Champion:
Ensure service personnel resolve service issues promptly and effectively for both residential and commercial customers.
Handle escalated customer concerns, working toward satisfactory resolutions while maintaining a professional and positive experience.
Collaborate with the team to continuously improve service processes, ensuring consistent customer satisfaction and long-term relationships.
Track and share customer callback metrics.
Monitor and leverage Voice of the Customer (VOC) feedback to guide team.
Asset & Equipment Management:
Ensure inventory levels are accurate and that older equipment is rotated appropriately to maintain product usability and reduce waste.
Maintain clear, up-to-date, and accurate records related to inventory, service activities, and parts usage.
Take responsibility for monthly warranty control processes and RMA (Return Merchandise Authorization) submissions to vendors.
Maintain consistent and effective warranty control procedures to support service quality and minimize financial loss.
Responsible for the maintenance of the service vehicle fleet to minimize potential truck downtime through regularly scheduled preventative maintenance. Supervise that all service vehicles are cleaned regularly (inside and out) so that we present a favorable public image through our vehicles.
Business Development:
Operate effectively within a P&L (Profit and Loss) framework by understanding key financial drivers, managing service costs, and supporting overall profitability goals.
Coach services techs to recognize and act on sales opportunities that align with customer needs - whether equipment, supplies, or upgrades.
Reinforce the importance of turning routine service into relationship-building moments that can lead to upselling and long-term customer loyalty.
Collaborate with sales reps to ensure service/installation calls are handled professionally and strategically to support long-term customer retention and business growth.
Safety & Compliance:
Ensure service operations comply with all safety regulations, industry standards, and company policies.
Lead safety training and enforce protocols to maintain a safe environment for employees and customers.
Oversee incident reporting and investigations, ensuring proper documentation and resolution.
Respond to emergencies, providing direction to minimize disruption and ensure safety.
Maintain compliance with legal requirements and safety standards, working with legal and insurance teams as needed.
Ensure confidentiality of sensitive customer and employee information.
Where you'll work:
Our Service Managers spend time both working in the dealership and off-site supervising installations which requires travel to customer locations. In this role, you'll be exposed to both indoor and outdoor working environments, and should be comfortable working a variety of in-home conditions, including situations involving pets. You may occasionally have to work in tight spaces, such as a crawl space or attic, and can expect this role to be physically demanding, as it requires the employee to stand, kneel, bend, and lift heavy equipment up to 100lbs.
Who should apply:
In our Service Managers, we're seeking leadership characteristics that align with the values of the Hall's Organization. The right candidate for this role will have the ability to create alignment amongst their own team, as well as the other departments of the dealership. Additionally, the role will be responsible for holding staff accountable to in turn drive results.
To be successful, this leader must demonstrate strong business acumen to deeply understand how decisions impact both the customer and the bottom line. This role will act as a champion of customer service culture, ensuring that every team member is keenly focused on delivering a fantastic customer experience. And just as importantly, this roll will support on attracting, developing, and retaining top talent to build a high-performing, engaged team.
Your qualifications:
Plumbing experience is preferred.
Experience in personnel supervision
Payroll Management experience is required
Direct, hands-on experience installing and servicing residential/commercial water treatment equipment
Proficiency in using hand tools, basic power tools, and electronics.
Must remain physically capable, with or without reasonable accommodation, to perform the duties required of this position.
The physical ability to handle the demands and rigors of the position including, but not limited to, bending, twisting, reaching overhead, crawling, working in tight spaces, lifting and/or pulling heavy objects (at times over 100lbs).
Excellent customer service skills and the ability to respond to situations in an appropriate, professional manner
Strong problem-solving abilities and attention to detail.
Valid driver's license with no restrictions or limitations.
Must be at least 18 years of age and able to pass/maintain an acceptable driving record.
Must be able to safely operate a commercial vehicle for 8-10 hours daily.
Comfortable with regular computer use, with a basic understand of Microsoft Office Suite.
Must be able to successfully pass criminal background and drug screening, as well as ongoing screening, checks per company requirements.
#INDSJ
Taco Bell District Manager - San Luis Obispo/Santa Maria area
Service manager job in Santa Maria, CA
We are seeking a dynamic and experienced District Manager to oversee the operations of multiple Taco Bell restaurants in the San Luis Obispo and Santa Maria area. As a District Manager, you will be responsible for leading a team of restaurant managers, ensuring that each location meets Taco Bell's high standards of quality, customer service, and profitability. Scope of Work - Including, but not limited to:
Oversees 5-6 restaurant locations.
Absolute uncompromising execution of the highest standards of OSHA, local health and safety codes, and company safety and security policy.
Accountable for coaching and training various levels of management to achieve operational excellence.
Is involved in the process for new employee orientation and monitors training processes to ensure the quality of training of team and managers.
Works with Human Resources on employee relations matters including but not limited to hiring, terminations, or investigations.
Creates and maintains a safe environment for all employees and guests.
Determines, gathers and identifies information related to chronic or excessive repairs and maintenance issues.
Develops and maintains management staffing levels; drives full management staffing for each location in the market; commits to the selection process; monitors staffing levels to anticipate sales seasonality.
Encourage a top-line orientation through operational focus.
Ensure that correct operational procedures are followed at all times.
Lead employee recognition and motivation efforts throughout the market.
Partner with each General Manager in the market to build and reach sales goals.
Provide leadership for each manager in the market to ensure guest satisfaction.
Provides needed employee relations assistance to managers and is proactive in addressing employee relations needs in the market.
Utilize available reports to identify opportunities.
Revise and/or formulate policies and promote their implementation.
Supervise staff from different departments and provide constructive feedback.
Required Skills/Abilities:
Able to make quick, appropriate decisions, and take action.
Act in a friendly, courteous, and helpful manner towards guests and subordinates at all times.
Communicate viewpoints and concerns to employees in a constructive manner.
Capable of making quick and appropriate decisions.
Detail-oriented with the ability to multitask and prioritize.
Demonstrate patience and a positive attitude when delegating tasks and giving instructions.
Present a tidy appearance with good hygiene.
Strong verbal, reading, and math skills.
Strong computer literacy.
Take ownership and responsibility to solve problems.
Qualifications:
2-3 years of successful, high sales volume, operational management experience in the Quick Service Restaurant industry or retail environment.
Basic business math and accounting skills with strong analytical/decision-making skills.
Dynamic, energetic, and positive leader who is proactively driven to get things done the right way.
Excellent organization and time management skills.
Good communication skills with strong interpersonal and conflict-resolution skills.
Proven ability to drive customer satisfaction, financial performance, and employee satisfaction.
Strong leadership skills around coaching, developing the team, driving culture, problem-solving, executing tasks, and achieving results through others.
Minimum 50-hour work week availability.
Physical Requirements:
Able to lift 10-40 pounds, reach with arms and hands, stand, and walk for long periods.
Disclaimer: You are applying to Cotti Foods Group, a franchisee of Taco Bell's Corp. Franchisees are independent business owners who set their own wage and benefits programs that can vary among franchises.
Auto-ApplyDistrict Manager
Service manager job in Goleta, CA
Job Description
District Manager
Are you a positive, upbeat, passionate, competitive person? Someone who is determined to thrive in a rapidly changing environment. If you understand that leading, training, and recruiting for your store locations will help to continually increase profits, we are looking for you! Victra is the largest Verizon premium retailer in the United States. As a District Manager for Victra, you will lead approximately 10-15 individual store locations while supervising your sales team and providing mentorship and direction when needed.
Compensation
Base Pay: $68,433 - $78,433
Pay rates include base pay in the above range, with the opportunity to earn a monthly District Manager bonus. The average #all-in pay is $103017 per year per year for this role.
What you'll be doing...
Along with aiming to meet and exceed sales quotas monthly, you have a high level of energy that will build sales momentum. Your teams will look to your ability to lead by example and demonstrate excellent listening skills and solid decision-making skills. The ability to work well in a team environment and having a deep understanding of the competitive landscape is what your team will seek to drive your stores to success.
You will also:
Focus on the continuous recruitment, promotion, retention, and termination of store employees while monitoring and manage district wide staffing levels.
Actively manage, train, coach, and supervise your Store Managers.
Work collaboratively with your Regional Sales Director on the status, progress, and needs of their district.
Ensure that location sales teams are always following policies and procedures of Victra.
Provide and model extraordinary services to ensure customer satisfaction.
Plan, identify, communicate, and delegate key responsibilities and practices to the store to ensure a smooth flow of operations within the district.
Analyze district sales results and trends to achieve increases and maximize sales.
Ensure each location maintains a high standard of merchandising, proper displays, and appearance.
Responsible for inventory shrinkage and security of district locations.
Collaborate with Store Managers on building excellent sales teams through identification of successful sales skills and behaviors.
Direct and coordinate the activities of the store sales staff to accomplish sales, productivity, and profit goals.
Clearly communicate objectives and priorities to Store Managers
Regularly visit all stores in your district to inspire, train, and motivate employees.
Personally audit each location under their control a minimum of one time per month
Evaluate training effectiveness and provide performance feedback.
Monitor and distribute inventory throughout your region.
Facilitate the implementation of new policies and procedures throughout your district
Communicate marketing and other operational needs to appropriate corporate departments.
Schedule and monitor employee time to ensure that company goals are appropriately met.
Other duties as assigned.
Here's what we can offer you in exchange for your world-class work:
Paid Training
Premium Health, Dental, and Vision Insurance
Paid Maternity Leave
401K Match
Tuition Reimbursement
50% off Verizon Service
VNation Disaster Relief
Referral Bonus
Frequent Contests
Career Advancement Opportunities
A comprehensive benefit list can be viewed here. Please note that all benefits are subject to the terms and conditions of the plan document or insurance policy.
What we're looking for...
High school diploma or GED
High School diploma, College degree preferred
5-7 years of experience in Retail sales environment
4 years in a leadership/supervisory role
At least 18 years of age
Legally authorized to work in the United States
Physical Requirements
Ability to lift up to 10 pounds.
Ability to bend, squat and stretch for purposes of inventory and stocking.
Requirement to stand for long periods of time in order to provide the best customer service. (Unless accommodations are required/requested for an employee under the ADA)
Travel Requirements
75% travel
Training Requirements
All new hires are required to attend and successfully complete a four day New Hire University (NHU) training program within two weeks of their official start date. This class may include overnight travel at the company's expense. Various online and computer-based training will be required throughout your employment with Victra.
After you apply…
You will be required to take a pre-hire assessment. It takes only 20 minutes or less to complete. If you're selected to move forward, one of our recruiters or hiring managers will reach out to tell you more about the role and answer your questions.
Equal Employment Opportunity
We're proud to be an equal opportunity employer - and celebrate our employees' differences, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or Veteran status.
District Manager
Service manager job in Camarillo, CA
Job DescriptionBenefits:
Bonus based on performance
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Job Title: District Manager
Reports to: Regional Manager
Status: Full Time/Supervisor/Exempt
Job Summary
Responsible for managing everything within the four walls for all Planet Fitness locations in a defined Planet Fitness district. District Managers will have between 4-8 locations per district, including 4-8 Club Manager direct reports.
Essential Duties and Responsibilities
Maintain outstanding and consistent customer experience throughout all Planet Fitness locations within the district.
Operational consistency amongst all clubs within the region, including but not limited to:
o Outstanding member experience
o Planet Fitness and Baseline Fitness brand standards
o Club cleanliness
o Policy implementation
o Weekly payroll approval
o Front desk management
o Facility maintenance and repair
o Vendor and inventory
Responsible for hiring, coaching, developing, reviewing and potential disciplinary actions of Club Managers within district.
Develop and train staff to build a bench for the Club Manager positions.
Perform monthly club facility BER inspections and complete Club Manager monthly bonus sheets.
Effectively manage communication with all operations personnel within the district, including consistent communication with Club Managers
District PE at PF coordination and management (assist in hiring, training, and weekly planning). Track classes on a weekly basis and maintain monthly PE at PF Trainer Calls.
Responsible for ensuring 100% operations of all locations in a district which may require filling in as Club Manager in a situation where a club has no manager.
Handle all incoming email complaints and mystery shops from district location.
District Manager Schedule
District manager schedules are approved by the Regional Manager monthly.
The expectation is that 70% of the District Managers time is spent in the clubs.
When not traveling or doing office work, District Managers should be working the standard Club Manager schedule in the clubs.
Essential Behavior Requirements
Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customers wants and needs.
Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customers perspective) and works together to solve the problem.
Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.
Communication: Ability to maintain timely and effective communication with staff, supervisors, and various departments to increase productivity and to prevent misunderstandings or disagreements from arising.
Minimum Qualifications
Honesty and good work ethic
High school diploma
Willingness to travel
At least 2-3 years of multi-unit experience overseeing a minimum of four locations at once.
Strong customer service skills
Strong communication, organizational and leadership skills
Basic computer proficiency
Benefits
Dollars for Scholars Program
Employee Appreciation Program
Free Membership for self and one family member or friend
Team Member Support Team
Health, Dental and Vision Insurance
Critical Illness Insurance
Short Term Disability Insurance
Accident Insurance
Voluntary Life Insurance
Pet Insurance
HSA
Advancement Opportunities
Monthly vehicle reimbursement
Monthly cell phone reimbursement
Unlimited PTO
Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness
Service Center Manager
Service manager job in Oxnard, CA
Text henleyjobs to 23000 to start your application today!
Message and data rates may apply.
Are you looking to level up your management experience?
Henley Companies
, the largest franchisee of Valvoline Instant Oil Change, is looking for leaders with experience! This is your gateway to learn the “ins & outs” of our service centers, develop as a leader, gain responsibility, and ultimately, move into a career with limitless opportunities.
As a Service Center Manager, no day is ever dull. You will be responsible for managing the day-to-day operations, as well as driving the success of your team and service center. If you're ready to take the next step in your career, we'll put you on the fast-track to success.
THE TOOLS WE'LL NEED FROM YOU
A positive attitude
Willingness to learn and work as part of a customer-focused team
2 years managerial/supervisory experience in the quick lube/automotive business is required
THE TOOLS WE'LL PROVIDE TO YOU
Paid on-the-job training
No late evenings - Most locations close by 7pm
Competitive pay set at $27.50 per hour
Now offering Earned Wage Access through DailyPay!
Promoting from within - 95% of upper-level management started out in an entry-level position
Safety Shoes, Uniforms & Personal Protective Equipment (PPE)
Tuition Reimbursement
Employee Discount - 50% off most services for up to 2 vehicles
Medical, Dental, Vision, and 401(k) Savings plan
*Terms and conditions may apply and benefits may differ depending on location
Responsibilities
Provide exceptional customer service and address any concerns or questions.
Perform oil changes, filter replacements, and lubrication services for vehicles.
Inspect vehicles for any potential issues or areas that require attention.
Conduct basic maintenance tasks such as tire rotations and fluid level checks.
Basic computer knowledge/aptitude
Keep track of inventory and ensure all supplies are readily available.
Maintain a clean and organized work environment.
Follow safety protocols and guidelines to ensure a safe working environment.
Requirements
Attention to detail and ability to follow instructions.
Excellent problem-solving skills
Strong customer service and communication skills
Ability to work in a fast-paced environment and handle multiple tasks.
Able to learn and follow the VIOC SuperPro process for all services.
Achieve SuperPro certification.
Must have reliable transportation.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions of the job
Inspecting and replacing car lights and wipers.
Check fluid levels and add fluids to vehicle when necessary.
Inspect/replace engine air filter and cabin air filter.
Add oil to engine in the proper amount based on specifications of vehicle make/model.
Able to remove/rotate/lift/reinstall tires for tire rotation service.
Lubricate necessary components of the chassis/driveline.
Perform additional services on cooling systems and transmissions.
Perform second checks by visually verifying and performing proper callouts to ensure all necessary services have been performed correctly.
Able to move from bay to bay to perform services on multiple vehicles.
Frequently ascends/descends stairs/catwalks/stepstools to retrieve vehicle parts (filters, wipers, etc.) or perform services top side or underneath the vehicle (drain oil, replace filter, differential services, lubrication)
Able to work for extended periods of time with arms above your head when performing services underneath the vehicle on a catwalk.
Constantly positions self to perform required services under the hood, related to tires, or on catwalk working underneath the vehicle.
Able to move/transport items up to approximately 50 pounds.
Able to work with tools to perform duties in tight sometimes hard to reach areas.
Communicate verbally and receive verbal communication to ensure services are performed accurately, safely and in the proper order.
Environment
In this position you will be subject to environmental conditions. Activities occur inside and outside and in varying temperature conditions.
In this position you will be subject to noise. There is sufficient noise to cause the worker to shout in order to be heard above ambient noise level.
In this position you will be subject to hazards. Includes a variety of conditions including but not limited to proximity to moving mechanical parts, moving vehicles, electrical current, exposure to high heat, and exposure to chemicals.
In this position you will be subject to atmospheric conditions. One or more of the following conditions that may affect the respiratory system or skin: fumes, odors, dust, mists, gases, restricted ventilation.
In this position you will be required to function in narrow aisles or passageways such as catwalks.
The above description is not intended to be an "all-inclusive" list of the duties and responsibilities of the job described, nor is it intended to be such a listing of the skills and abilities required to do the job. Rather, it is intended only to describe the general nature of the job.
Henley Companies and its affiliates are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to
race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status, or any other characteristics protected by law.
We participate in the E-Verify program.
#GN0125#
Veteran Service Manager
Service manager job in Oxnard, CA
About VRSI: Vocational Rehabilitation Specialists, Inc. (VRSI) is committed to supporting military veterans through the Department of Labor's Homeless Veteran Reintegration Program (HVRP). With operations across multiple states, VRSI is dedicated to delivering courteous, quality, and professional services that empower veterans to achieve vocational success through individualized case management, employment readiness, and job placement support.
Position Overview: The Lead Employment Specialist (LES) is the central figure responsible for office operations, veteran program performance, and overall compliance with Department of Labor and company policy. Leads are accountable for supervising staff, supporting outreach, managing office systems, ensuring adherence to performance benchmarks, and overseeing all grant-required deliverables. This position requires leadership, proactive oversight, and consistent communication with Regional Leads and other secondary support staff.
Key Responsibilities:
Client Assessment and Case Management:
Ensure Employment Specialists (ES) conduct thorough assessments of veterans' barriers, skills, and readiness for employment.
Oversee the development and monitoring of individualized employment plans and case progress.
Monitor office-level performance related to enrollments, qualifications, placements, and retentions.
Job Readiness Training:
Ensure job readiness training is delivered effectively and consistently, including resume writing, interviewing, and job search skills.
Oversee and support the facilitation of workshops and ensure training goals are met.
Career Counseling and Support:
Provide support and guidance to ES in delivering one-on-one vocational counseling to help veterans identify employment pathways.
Monitor case notes and veteran progress toward employment goals, ensuring quality and accuracy.
Job Placement Assistance:
Direct ES efforts to build employer partnerships and develop job opportunities aligned with veteran skills and goals.
Ensure veterans receive appropriate coaching and follow-up support through the hiring process.
Office Management:
Supervise all assigned ES, manage schedules, approve time off, and ensure compliance with company and DOL policies to ensure that all grant requirements such as eligibility, placements, training, and financial expenditures are met.
Maintain accountability for all grant performance measures and reporting requirements.
Coordinate with Regional Leads regarding corrective action if office metrics fall below threshold benchmarks.
Employer Engagement:
Guide ES in employer outreach and job development strategies to ensure employer needs are met while promoting veteran hiring.
Facilitate coordination with employers across sectors aligned with regional labor market trends.
Program Coordination and Reporting:
Maintain accurate and up-to-date client records, case notes, and employment outcomes.
Prepare and submit regular reports on program activities, outcomes, and grant compliance.
Complete and submit quarterly reporting.
Ensure all documentation meets internal and external audit standards.
Community Collaboration:
Coordinate with community partners, CoCs, veteran service providers, and other stakeholders to strengthen resource networks.
Attend and represent the organization at mandatory outreach meetings and regional service provider coalitions.
Maintain and review the office outreach plan, ensuring AARs and event tracking are completed and stored.
Qualifications:
Education: Bachelor's degree in social work, human services, counseling, or a related field preferred.
Experience: Minimum of 1 year in a leadership role and at least 2 years of experience in workforce development, human services, or veteran services. Experience working with veterans or homeless populations is highly preferred.
Skills & Abilities:
Strong leadership and problem-solving skills
Ability to evaluate and monitor performance data
Effective written and verbal communication
Knowledge of employment barriers facing veterans
Proficient in Microsoft Office and data entry systems
Ability to manage competing priorities and team workflow
Compensation and Benefits:
Hourly Rate: $26-$31 based on experience
Paid Company Holidays
Sick Time
Paid Time Off
Healthcare
401k
Auto-ApplyDistrict Manager
Service manager job in Goleta, CA
Are you a positive, upbeat, passionate, competitive person? Someone who is determined to thrive in a rapidly changing environment. If you understand that leading, training, and recruiting for your store locations will help to continually increase profits, we are looking for you! Victra is the largest Verizon premium retailer in the United States. As a District Manager for Victra, you will lead approximately 10-15 individual store locations while supervising your sales team and providing mentorship and direction when needed.
Compensation
Base Pay: $68,433 - $78,433
Pay rates include base pay in the above range, with the opportunity to earn a monthly District Manager bonus. The average #all-in pay is $103017 per year for this role.
What you'll be doing...
Along with aiming to meet and exceed sales quotas monthly, you have a high level of energy that will build sales momentum. Your teams will look to your ability to lead by example and demonstrate excellent listening skills and solid decision-making skills. The ability to work well in a team environment and having a deep understanding of the competitive landscape is what your team will seek to drive your stores to success.
You will also:
* Focus on the continuous recruitment, promotion, retention, and termination of store employees while monitoring and manage district wide staffing levels.
* Actively manage, train, coach, and supervise your Store Managers.
* Work collaboratively with your Regional Sales Director on the status, progress, and needs of their district.
* Ensure that location sales teams are always following policies and procedures of Victra.
* Provide and model extraordinary services to ensure customer satisfaction.
* Plan, identify, communicate, and delegate key responsibilities and practices to the store to ensure a smooth flow of operations within the district.
* Analyze district sales results and trends to achieve increases and maximize sales.
* Ensure each location maintains a high standard of merchandising, proper displays, and appearance.
* Responsible for inventory shrinkage and security of district locations.
* Collaborate with Store Managers on building excellent sales teams through identification of successful sales skills and behaviors.
* Direct and coordinate the activities of the store sales staff to accomplish sales, productivity, and profit goals.
* Clearly communicate objectives and priorities to Store Managers
* Regularly visit all stores in your district to inspire, train, and motivate employees.
* Personally audit each location under their control a minimum of one time per month
* Evaluate training effectiveness and provide performance feedback.
* Monitor and distribute inventory throughout your region.
* Facilitate the implementation of new policies and procedures throughout your district
* Communicate marketing and other operational needs to appropriate corporate departments.
* Schedule and monitor employee time to ensure that company goals are appropriately met.
* Other duties as assigned.
Here's what we can offer you in exchange for your world-class work:
* Paid Training
* Premium Health, Dental, and Vision Insurance
* Paid Maternity Leave
* 401K Match
* Tuition Reimbursement
* 50% off Verizon Service
* VNation Disaster Relief
* Referral Bonus
* Frequent Contests
* Career Advancement Opportunities
A comprehensive benefit list can be viewed here. Please note that all benefits are subject to the terms and conditions of the plan document or insurance policy.
What we're looking for...
* High school diploma or GED
* High School diploma, College degree preferred
* 5-7 years of experience in Retail sales environment
* 4 years in a leadership/supervisory role
* At least 18 years of age
* Legally authorized to work in the United States
Physical Requirements
* Ability to lift up to 10 pounds.
* Ability to bend, squat and stretch for purposes of inventory and stocking.
* Requirement to stand for long periods of time in order to provide the best customer service. (Unless accommodations are required/requested for an employee under the ADA)
Travel Requirements
* 75% travel
Training Requirements
All new hires are required to attend and successfully complete a four day New Hire University (NHU) training program within two weeks of their official start date. This class may include overnight travel at the company's expense. Various online and computer-based training will be required throughout your employment with Victra.
After you apply…
You will be required to take a pre-hire assessment. It takes only 20 minutes or less to complete. If you're selected to move forward, one of our recruiters or hiring managers will reach out to tell you more about the role and answer your questions.
Equal Employment Opportunity
We're proud to be an equal opportunity employer - and celebrate our employees' differences, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or Veteran status.
Supervisor, Selling Services, Camarillo Oulet
Service manager job in Camarillo, CA
The Supervisor of Selling Services represents the brand image and is responsible for being a product knowledge expert, providing outstanding customer service, building individual sales volume, establishing and maintaining customer relationships, working effectively with other team members while demonstrating consistent adherence to Company standards and procedures. In addition, handling opening/closing procedures and maintaining store security, visual, merchandising and housekeeping standards.
Responsibilities:
Lead by example in creating a professional and customer centric selling environment by supporting the service and operational needs of the store
Maintain and build brand image by providing product knowledge and guidance on client development to Sales Associates
Actively seeks input from customers to measure satisfaction and ensure consistent adherence to service standards
Ensure merchandise is presented following corporate visual, marketing, and operational directives & standards
Identify and communicate customers' requests and merchandise opportunities to the Store Manager.
Lead the set up and daily organization of new deliveries/stock room functionality
Create a safe and hazard free environment for sales team and clients
Establishment of systemic procedures for effective management of shop supplies
Fill in and support selling and servicing process as primary priority
Liaise with IT, Accounting, Warehouse/Distribution for all operational escalations
Manage in-stock availability for all ongoing replenish inventory
Skilled at using multiple channels of technology to strengthen existing relationships and drive new client acquisition
Maintain security codes (access to secure information, alarm system, safe and administrative codes) within the store to ensure safety of customers, colleagues, and merchandise
Follow opening and closing store procedures (disarm or reset alarm system, ensure store is clean, presentable & organized, and cash drawer is counted)
Balance cash drawer and log any cash drops - report any discrepancies in cash or missing credit card receipts
Desired Background:
Bachelors' Degree
Experience:
3+ years' experience of premium to luxury selling environment
Existing client base/ book preferred
Skills:
Ability to handle all service experiences in a positive and customer centric manner
Strong customer service and communication (verbal and writing) skills
Proficiency in utilizing available technology
Ability to work evenings, weekends and holiday schedules
Base Pay Range:
The base pay range for this position is $26.00 - $28.00 hourly. Base pay offered may vary depending on skills, experience, and location.
Supervisor, Customer Services
Service manager job in Santa Barbara, CA
Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service.
We offer:
* Amazing employee flight privileges within the American Airlines global network
* Training and development programs to take your career to the next level
* Comprehensive health and life benefits (subject to location)
Pay Range: $43,000 - $49,000
Responsibilities
How will you make an impact?
Responsibilities
* Coordinate the day-to-day station operations by leading and organizing the activities of Agents/Clerks to ensure a safe working environment and on-time dependability.
* Ensure adequate operational coverage; responsible for scheduling and manpower utilization
* Maintain a safe, dependable and consistent operation
* Conduct Agent observations
* Schedule and administer local training including new hire training
* Investigates and resolves operational issues as well as customer service issues
* Will be provided company uniforms and must adhere to uniform policy
* Participates on operational conference calls, station audits and prepares various reports
* Maintains records such as time and attendance, personnel files and performance
* Supervisors perform Station Agent work, as required. Station Agents have combined duties within ramp service and customer service operations.
* Create a positive start to a passenger's trip by being the first to greet the passenger and providing a seamless check-in and ticketing experience
* Use appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, and calculate and collect any appropriate fees
* Inform passengers through all aspects of their experience with American Airlines by communicating appropriate information about their trips and belongings
* Guide and direct incoming and outgoing aircraft on the taxiway to ensure that they are entering or leaving their gate safely and on-time
* Load, unload, sort, and appropriately transfer passenger baggage, cargo/freight, and company materials
* Some of these items can weigh up to 75 lbs. Drive ground equipment such as tugs to help the plane push in/out of the gate, belt loaders to help load baggage, and bag carts to deliver baggage to the claim area or the connecting flight
* Collaborate with the internal team to ensure a safe and on-time departure
* May clean the interior of the aircraft, clean and service aircraft lavatories, and/or work in the Baggage Service Office to track the location of baggage
For a more visual insight of what the Agent position entails, check out our "Behind the Scenes at Envoy" clip: Agent Video
Qualifications
Who are we looking for?
Requirements
In this role, Supervisors must be able to perform all duties under sometimes stressful conditions beyond the employee's control while attempting to influence a favorable impression of American Airlines. Supervisors must be self-motivated and safety conscious. Supervisors must be comfortable organizing work groups and handling multiple priorities in a fast-paced environment. The ability to demonstrate qualities of leadership, initiative, and judgment are essential.Position Requirements
* Minimum Age: 18
* High school diploma or GED equivalent
* Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role.
* Must be able to carry, bend, lift and turn with bags weighing up to 75 lbs.
* Ability to work rotating shifts including nights, holidays, weekends, days off, and be able to report to work on a regular and timely basis
* Requires flexibility to work additional hours beyond the regular shift, on short notice, and as needed due to operational necessity
* Must be able to perform all duties in various weather conditions and time constraints
* Ability to read, write, fluently speak and understand the English language
* Possess the legal right to work in the United States
Position Preferences
* A minimum of one year of customer service experience
* Some locations may desire previous airline experience including working knowledge of an airline's ticketing system and/or ramp operations
Additional Details
* Tattoos, body piercings and/or tongue rings may not be visible while in company issued uniform at any time; tattoos cannot be covered with adhesive bandages or by other methods to render them not visible
* Candidates must fulfill a fingerprint based criminal background check to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
* Candidates must be able to secure appropriate airport authority and/or US Customs security badges, in addition to clearing other airport related requirements, if applicable
* In locations handling US mail, must be able to pass a US Postal Service background check
* This position may be subject to the Department of Transportation (DOT). Federal law requires Envoy to determine a candidate's history with the DOT drug and/or alcohol violation(s) or refusal(s) to test before hiring him/her into a safety-sensitive position
Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time.
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled.
Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. The company was founded in 1998 as American Eagle Airlines, Inc., following the merger of several smaller regional carriers to create one of the largest regional airlines in the world. Envoy is headquartered in Irving, Texas, with hubs in Dallas/Fort Worth, Chicago and Miami, with a large ground handling operation in Los Angeles. Connect with Envoy on Twitter @EnvoyAirCareers, on Instagram @EnvoyAirCareers, and on Facebook at Facebook.com/envoyaircareers and Facebook.com/EnvoyPilotRecruitment.
#envoymorespend
Auto-ApplyHVAC Service Manager
Service manager job in Oxnard, CA
in Oxnard, CA
We are a large and growing mechanical contractor that specializes in HVAC installation and service for Commercial and Residential projects in Southern CA.
HVAC Service Manager Responsibilities:
Increase HVAC Service Department's revenue
Improve HVAC Service Department's profitability
Bid-on and accurately attain maintenance service agreements
HVAC Service Manager Requirements:
Great at dealing with client accounts, and leading technicians as well as other office staff-members
5 or more years of HVAC Service Management experience
Knowledge of HVAC systems
Knowledge of control systems
So if you are a top-notch HVAC Service Manager looking for a great new position in Oxnard, CA, Apply now!
District Manager
Service manager job in Camarillo, CA
Job DescriptionBenefits:
Dental insurance
Health insurance
Vision insurance
Job Title: District Manager Reports to: Regional Manager Status: Full Time/Supervisor/Exempt Responsible for managing everything within the four walls for all Planet Fitness locations in a defined Planet Fitness district. District Managers will have between 4-8 locations per district, including 4-8 Club Manager direct reports.
Essential Duties and Responsibilities
Maintain outstanding and consistent customer experience throughout all Planet Fitness locations within the district.
Operational consistency amongst all clubs within the region, including but not limited to:
o Outstanding member experience
o Planet Fitness and Baseline Fitness brand standards
o Club cleanliness
o Policy implementation
o Weekly payroll approval
o Front desk management
o Facility maintenance and repair
o Vendor and inventory
Responsible for hiring, coaching, developing, reviewing and potential disciplinary actions of Club Managers within district.
Develop and train staff to build a bench for the Club Manager positions.
Perform monthly club facility BER inspections and complete Club Manager monthly bonus sheets.
Effectively manage communication with all operations personnel within the district, including consistent communication with Club Managers
District PE at PF coordination and management (assist in hiring, training, and weekly planning). Track classes on a weekly basis and maintain monthly PE at PF Trainer Calls.
Responsible for ensuring 100% operations of all locations in a district which may require filling in as Club Manager in a situation where a club has no manager.
Handle all incoming email complaints and mystery shops from district location.
District Manager Schedule
District manager schedules are approved by the Regional Manager monthly.
The expectation is that 70% of the District Managers time is spent in the clubs.
When not traveling or doing office work, District Managers should be working the standard Club Manager schedule in the clubs.
Essential Behavior Requirements
Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customers wants and needs.
Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customers perspective) and works together to solve the problem.
Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.
Communication: Ability to maintain timely and effective communication with staff, supervisors, and various departments to increase productivity and to prevent misunderstandings or disagreements from arising.
Minimum Qualifications
Honesty and good work ethic
High school diploma
Willingness to travel
At least 2-3 years of multi-unit experience overseeing a minimum of four locations at once.
Strong customer service skills
Strong communication, organizational and leadership skills
Basic computer proficiency
Benefits
Dollars for Scholars Program
Employee Appreciation Program
Free Membership for self and one family member or friend
Team Member Support Team
Health, Dental and Vision Insurance
Critical Illness Insurance
Short Term Disability Insurance
Accident Insurance
Voluntary Life Insurance
Pet Insurance
HSA
Advancement Opportunities
Monthly vehicle reimbursement
Monthly cell phone reimbursement
Unlimited PTO
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Veteran Service Manager
Service manager job in Oxnard, CA
Job Description
About VRSI: Vocational Rehabilitation Specialists, Inc. (VRSI) is committed to supporting military veterans through the Department of Labor's Homeless Veteran Reintegration Program (HVRP). With operations across multiple states, VRSI is dedicated to delivering courteous, quality, and professional services that empower veterans to achieve vocational success through individualized case management, employment readiness, and job placement support.
Position Overview: The Lead Employment Specialist (LES) is the central figure responsible for office operations, veteran program performance, and overall compliance with Department of Labor and company policy. Leads are accountable for supervising staff, supporting outreach, managing office systems, ensuring adherence to performance benchmarks, and overseeing all grant-required deliverables. This position requires leadership, proactive oversight, and consistent communication with Regional Leads and other secondary support staff.
Key Responsibilities:
Client Assessment and Case Management:
Ensure Employment Specialists (ES) conduct thorough assessments of veterans' barriers, skills, and readiness for employment.
Oversee the development and monitoring of individualized employment plans and case progress.
Monitor office-level performance related to enrollments, qualifications, placements, and retentions.
Job Readiness Training:
Ensure job readiness training is delivered effectively and consistently, including resume writing, interviewing, and job search skills.
Oversee and support the facilitation of workshops and ensure training goals are met.
Career Counseling and Support:
Provide support and guidance to ES in delivering one-on-one vocational counseling to help veterans identify employment pathways.
Monitor case notes and veteran progress toward employment goals, ensuring quality and accuracy.
Job Placement Assistance:
Direct ES efforts to build employer partnerships and develop job opportunities aligned with veteran skills and goals.
Ensure veterans receive appropriate coaching and follow-up support through the hiring process.
Office Management:
Supervise all assigned ES, manage schedules, approve time off, and ensure compliance with company and DOL policies to ensure that all grant requirements such as eligibility, placements, training, and financial expenditures are met.
Maintain accountability for all grant performance measures and reporting requirements.
Coordinate with Regional Leads regarding corrective action if office metrics fall below threshold benchmarks.
Employer Engagement:
Guide ES in employer outreach and job development strategies to ensure employer needs are met while promoting veteran hiring.
Facilitate coordination with employers across sectors aligned with regional labor market trends.
Program Coordination and Reporting:
Maintain accurate and up-to-date client records, case notes, and employment outcomes.
Prepare and submit regular reports on program activities, outcomes, and grant compliance.
Complete and submit quarterly reporting.
Ensure all documentation meets internal and external audit standards.
Community Collaboration:
Coordinate with community partners, CoCs, veteran service providers, and other stakeholders to strengthen resource networks.
Attend and represent the organization at mandatory outreach meetings and regional service provider coalitions.
Maintain and review the office outreach plan, ensuring AARs and event tracking are completed and stored.
Qualifications:
Education: Bachelor's degree in social work, human services, counseling, or a related field preferred.
Experience: Minimum of 1 year in a leadership role and at least 2 years of experience in workforce development, human services, or veteran services. Experience working with veterans or homeless populations is highly preferred.
Skills & Abilities:
Strong leadership and problem-solving skills
Ability to evaluate and monitor performance data
Effective written and verbal communication
Knowledge of employment barriers facing veterans
Proficient in Microsoft Office and data entry systems
Ability to manage competing priorities and team workflow
Compensation and Benefits:
Hourly Rate: $26-$31 based on experience
Paid Company Holidays
Sick Time
Paid Time Off
Healthcare
401k