Healthcare Protective Services Supervisor
Service manager job in Urban Honolulu, HI
Openings:
Honolulu, Hawaii: $125,840 annually
About BCI: Blackstone Consulting, Inc. (BCI) is a minority-owned, 9,000 employee, global service provider overseeing account services in food, environmental, facility maintenance, professional staffing, and security. Within our healthcare security division, we help healthcare organizations achieve superior programs and results. This includes our investment in you and your ability to deliver best practices to our client while receiving exceptional training to advance your healthcare career with BCI. Together, we are building a best-in-class healthcare security operation and are looking for top talent to join us in this effort. We are an equal-opportunity employer committed to a diverse workforce. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status
BCI seeks a dedicated and passionate Protective Services Supervisor to serve as an integral part of the security and care delivery team for a leading healthcare provider.
About the Role: The Protective Services Supervisor manages the day-to-day operations of the HPO program for an assigned market, service area, or medical center including operational effectiveness, problem resolution, staffing, scheduling, supervision, and training. Responsible to ensure delivery of high- performance, professional, and technical security functions to protect patients, staff, physicians, visitors, property, and facilities from crime, disruptive activity, and workplace violence. Provides leadership, direction, and support to assigned HPO personnel and resources. When appropriate, the PSPM will perform the role of a Healthcare Protection Officer (HPO) including response to security incidents and workplace violence.
Essential Functions
Present training materials and information using a variety of instructional techniques, such as role-playing, simulations, team exercises, lectures, computer-based or through other creative avenues
Provide an atmosphere in which all Client staff, members and visitors know that the Client responds to and cares about their needs; provide a courteous, respectful and pleasant interaction with each client staff, member and/or visitor; presents a good image of BCI, the Client and its Security Department. Maintain and display good public relations skills when interacting with staff, members and visitors.
Organize and develop training manuals, reference library, testing and evaluation procedures, multimedia visual aids, and other educational materials
Evaluate training materials, modes of training delivery, and training content, and amend and revise programs as necessary, to adapt to the changes that occur in the work environment, identify gaps, or new regulations
Research and remain current in all Federal and state-wide mandatory training requirements to meet company compliance efforts
Read and interpret documents such as police reports, local and state law, instructions and procedure manuals
Design, plan, organize training programs, policies and training schedules for employees on common and specialized security subjects in accordance with all legal, contractual and company mandated requirements
Learn Healthcare facility-specific procedures and policies
Adhere to all company policies and procedures and remain in compliance with local, state and federal regulations
Maintain training records and prepare statistical reports to evaluate performance of training activities and instructors
Communicate with and support management in achieving training and development objectives and goals for training
Other duties as assigned
Minimum Qualifications
HSD or GED
5+ years experience in security, military, or law enforcement related experience
Combined with 3+ years as healthcare security lead
Security management, organizational leadership, or similar field
California issued Security Guard Card
Management of multiple security officers
Strong de-escalation skills
Excellent verbal and written communication skills
Ability to pass Physical Agility Test upon employment
Ability to pass Physical Agility Test on an annual basis as a condition of continued employment
Preferred Qualifications
Law enforcement or military police management
Healthcare security supervisor experience
Exposed Firearms Permit/Armed Security License
Assistant Resident Services Supervisor (Villages of Moa'e Ku - 1289, 1301,1309 )
Service manager job in Ewa Beach, HI
Explore a career at EAH Housing. Start or continue a career in real estate development and management with EAH Housing. We are looking for talented and skilled professionals as we expand our property portfolio throughout California and Hawai`i. As a mission-based nonprofit organization and industry leader for more than 50 years, we live up to our values, and work to create opportunities to empower people to live better lives. Join us and make a difference today.
What we offer.
We offer a comprehensive benefits package that includes medical, dental, vision, disability and life insurance, as well as a 403(b) retirement plan with a 5% match. We also offer generous vacation accrual, holiday schedule, and work schedule flexibility.
We believe in work / life balance.
15 days of vacation per year (which increases based on years of service)
10 paid sick days per year
13 paid holidays
Flexible Start Times (REM Onsite Positions)
We take care of our employees.
Competitive Salaries
403b Retirement Plan with a match to every dollar you save for retirement, up to 5% of your pay
Employee Wellness Program
Comprehensive Medical Insurance Plans
Affordable Dental & Vision Insurance
Flexible Spending Account
EAP - Mental Health, Financial and Legal Services
$1,500 Employee Referral Program
EAH University, an in-house training program
This position is for a full-time Assistant Resident Services Supervisor to work at Villages of Moa'e Ku, a 192-unit affordable family housing community in Ewa Beach, HI. This is a Tax Credit / HMMF property. Qualified candidates must have 3+ years of social service experience working with the elderly, families and/or the disabled or some related field and a Bachelors degree in Social Service, healthcare, or related field, or equivalent combination of education and/or experience. Salary range: $23.75 - $37.00 per hour; hiring range for new employees is generally $23.75 - $31.00 per hour, DOE. Please note an offer will take into consideration the experience of the final candidate and the current salary level of individuals working at EAH in a similar role.
COMPANY OVERVIEW
Established in 1968, EAH Housing is one of the largest and most respected nonprofit housing development and management organizations in the western United States. EAH develops low-income multifamily housing, manages more than 222 properties throughout in California and Hawai'i, and plays a leadership role in local, regional, and national housing advocacy efforts.
EAH Housing puts its core values into action every day as our staff of 700 people serves 25,000 residents in 87 municipalities. We offer competitive wages, comprehensive benefits, professional development, and invest in our employees through extensive training programs. Please visit our ****************** to learn more about us, our culture, and how we strive to maintain excellence in everything we do.
For immediate consideration, please apply to requisition ASSIS004175 on our website at ******************/careers
POSITION OVERVIEW
Responsible for oversight of the delivery of resident services programming at affordable housing properties that serve families, seniors, and individuals with special needs for assigned property(ies). Assists residents by connecting them with existing social services provided by public agencies or private practitioners within the community. Examines needs for on-site services and explores ways programs and services can be brought to the project. In addition to providing on-site resident services coordination at assigned property(ies), supervises Resident Services Coordinators and/or Activity Coordinators, as assigned. Understands and supports EAH's mission and core values.
RESPONSIBILITIES
* Coordinates and oversees the delivery of services and program activities to residents both on and off-site.
* Supervises Resident Services and Activity Coordinator(s) in assigned properties or portfolio.
* As part of the Resident Services team, participates and assists in facilitating staff meetings with other Resident Services Coordinators.
* Working with Resident Services Supervisors, develops resident services coordination goals and programs consistent with property, portfolio and EAH goals.
* With input from the Resident Services Supervisors, prepares annual reviews for supervised staff.
* Provides mentorship to Resident Services Coordinators within assigned portfolio.
* Works with Resident Services Supervisors to create individual training plans for each person supervised.
* Utilizes and reviews results of intake survey to determine what types of programs and services would benefit the residents. Makes recommendations regarding programs and services based on survey results and needs of property/ies.
* Recruits, assists and links residents with services and program activities.
* Maintains data and resident participation reports and prepares all statistical and narrative program reports as required by funding entities and EAH management.
* Working with Resident Services Supervisors, provide input and monitor the onsite services budgets.
* Obtains written release/consent from residents to access their records and communicate with resource providers as appropriate.
* Defines and monitors individual service plans for seniors in transition because of aging and increasing need for services to "age in place," and residents whose behavior is detrimental to other residents and/or the resident's own ability to stay in permanent housing.
* Attends Resident Council meetings as needed and works with the Council and residents to encourage higher levels of participation and access to program activities.
* Interfaces with provider agencies, public agencies, and community volunteer groups to maximize effectiveness of program activities.
* Monitors participating agency involvement for quality and compliance with memorandums of understanding.
* Obtains resident feedback on effectiveness and quality of programs and their delivery.
* Participates in design and implementation of program evaluation with the Resident Services Manager.
* Provides assistance and referral services to all residents needing assistance.
* Sets up and maintains a directory of providers for use by project staff and residents.
* Educates residents on service availability application procedures, client rights, etc.
* Assists residents in building informal support networks with other residents, family and friends.
* Actively participates in EAH's Injury and Illness Prevention Plan
* Regular and predictable attendance.
* Other duties as assigned.
SUPERVISORY RESPONSIBILITIES
Supervises one or more Resident Services or Activity Coordinators.
QUALIFICATIONS
* Education - Bachelors degree in Social Service, healthcare, or related field, or equivalent combination of education and/or experience.
* Experience - 3+ years of social service experience working with the elderly, families and/or the disabled or some related field.
Note: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
CRIMINAL BACKGROUND CHECK REQUIREMENTS
EAH Housing conducts criminal background checks on all candidates who have received a conditional job offer. Once you have received such an offer, you will be required to submit and pass our criminal background requirements. EAH also verifies education and employment history. Any verified discrepancy (resume or online application) may delay your background check results and/or affect your eligibility to work at EAH. Please be advised that certain roles may also require fingerprinting due to legal requirements. If onsite housing is a requirement of the position, any household members over 18 years of age who will be living onsite with the candidate must also undergo a criminal background check and tenant screening. Satisfactory completion of background check and fingerprinting requirements is a requirement of employment with EAH.
DRUG TESTING
EAH Housing requires all candidates who have received a conditional job offer to submit to drug testing within 72 hours from acceptance of our job offer. EAH Housing does not test for marijuana/cannabis. Satisfactory completion of drug testing is a requirement of employment with EAH.
EAH Housing is an EEO employer. CA BRE #00853495 | HI RB-16985
INDEAH
Sr. Field Service Supervisor
Service manager job in Urban Honolulu, HI
Compensation: $85-128K annual salary. Relo package available for non-local candidates. Exact compensation may vary based on several factors, including skills, experience, and education. Benefits: Benefits provided may differ by role and location, including:
Unlimited Vacation Plan with No Preset Maximums
Medical/Rx Health Savings Account (HSA)
Dental/Vision
Short/Long-Term Disability
Employee Assistance Program (EAP)
401(k) Plan
Education Assistance
Day to Day: A leading supplier of building automation products and services is partnering with Insight Global to hire a Sr. Field Service Engineer to supervise a Field Service Engineering team for their organization. You will apply your leadership skills to improve team performance. You will ensure engagement in new opportunities for market penetration, team deployment, and sales growth. You will liaise with multiple factions to help prevent and resolve customer problems and explore additional revenue-generating opportunities. You will drive and improve metric reporting procedures and own financial metrics, targets and budgets. You will lead quick and effective closure of any improvement opportunities. You will define team expectations and communicate those to stakeholder. You will act as mentor to train and develop future managers.
Key Responsibilities:
Supervise team activities and performance
Collect and report performance metrics
Develop team and team members
Identify opportunities for process improvement
Assign and supervise project work
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (****************************************** Og4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (*********************************************************************************************** .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: *************************************************** .
Skills and Requirements
High School Diploma or GED
5+ years of complex commercial building controls experience (such as Siemens, Johnson Controls, Schneider Electric, Emerson Electric, Bosch, KMC Controls, Trane, Estes Services)
o Ideally experience with 1+ of the following types of systems: Fire, security, DDC, mechanical in 1+ of the following types of buildings: government, military, hospital, hospitality
2+ years in a Field Leadership Role
o Responsible for leading 8-10 well-seasoned field service technicians
o Exclusively handling supervisory tasks; ideally no hands-on troubleshooting required
Valid Drivers License
Experience working directly with customers (often director level and above)
Experience with MS Office (Excel, Word & PowerPoint)
Passionate about leading and growing team members
Strong business acumen and ability to drive revenue/sales Pluses:
Experience working with hospitals
College degree
Experience in controls, mechanical, fire and security industry
Experience with a P&L
Experience dealing with customer satisfaction (growth and problem resolution)
Leadership skills/building a team
Excellent communication skills
Demonstrated ability to influence at varying levels across the organization
Lead Service Technician
Service manager job in Aiea, HI
Night Shift 8pm - 6am
HOODZ is the largest and most reputable restaurant kitchen exhaust cleaning company in the nation. Owned by BELFOR, the world's largest property restoration company, HOODZ is seeking experienced technicians for consistent full-time work with opportunities for benefits.
This position is responsible for providing operational support in degreasing commercial restaurant hood systems. The candidate must be able to work an overnight shift from Sunday to Thursday and travel within local areas as required. This role reports to the General or Production Manager.
Key Responsibilities
Perform power washing of kitchen exhaust systems, which includes hoods, ductwork, filters, and exhaust fans.
Manage the complete setup and takedown of job sites and equipment. This includes hanging plastic sheeting, setting up ladders, high-pressure hoses, pre-sprayers, wet/dry vacuums, and wiping down stainless steel hoods.
Complete work projects independently from start to finish within allotted time frames and with limited supervision.
Work in non-conventional environments, such as on building rooftops, inside ductwork, and elevated from ladders.
Inspect work to ensure it is complete, thorough, and meets HOODZ quality standards and customer expectations.
Safeguard customer property according to HOODZ standards.
Maintain all equipment and report any mechanical deficiencies.
Perform daily vehicle safety and maintenance inspections and keep the vehicle in clean, serviceable condition.
Communicate effectively with customers and provide direction to other team members.
Maintain a professional appearance and demeanor that represents the HOODZ image.
Accurately and promptly report time worked as well as equipment and consumables used.
Attend all required HOODZ-sponsored operations and safety training courses.
Perform other duties as required.
Experience and Qualifications
Must have a valid Driver's License.
Must be eligible to operate a motor vehicle per HOODZ's vehicle policy.
Commercial kitchen exhaust cleaning experience is preferred; knowledge or experience with HVAC, refrigeration, and mechanical systems is helpful.
Must be dependable, reliable, and able to show up on time.
Must be able to read and understand safety plans and procedures.
Must be available to work nights and weekends on a flexible basis as requested.
Possess a strong work ethic, a positive attitude, a sense of urgency, and a professional demeanor.
Must be a positive self-starter who can work with little to no supervision.
Must maintain attention to detail and have a comprehensive understanding of customer service principles.
Excellent oral/written communication and customer relations skills.
Must have English language literacy and fluency.
Physical Requirements
Ability to climb ladders to access the rooftops of commercial establishments.
Ability to lift and carry 50 lbs. for a minimum of 100 feet.
Frequent lifting of items in excess of 50 lbs.
Sustained periods of standing, sitting, walking, bending, and kneeling.
Must have access and mobility in tight spaces.
Ability to use mobile devices for data and time collection.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Disclaimer
The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified.
BELFOR Holdings is an Equal Opportunity Employer
Customer Service Supervisor
Service manager job in Urban Honolulu, HI
PURPOSE STATEMENT: The Customer Service Supervisor performs first-line supervisory duties in planning, organizing, coordinating, scheduling, and directing activities and personnel involved with the service and repair of residential, commercial, and industrial gas-fired appliances and equipment. Assures quality and safety of service and repairs. Responsible for meeting all company-defined compliance requirements impacting this activity.
Responsibilities
ESSENTIAL FUNCTIONS/RESPONSIBILITIES:
Supervises and coordinates the functions and workers associated with/engaged in the installation, inspection, testing, repair and adjustment of all gas utilization appliances, equipment, and designated systems for residential, commercial, and industrial users. Responsible for the job performance and conduct of assigned personnel ensuring efficient and effective response, quality work, safe operation of repaired/serviced appliance/equipment/system. Ensures proper maintenance, security, and stocking of vehicles assigned to this activity.
Performs the following:
Field audits to evaluate workmanship and adherence to standards including work performed by service technicians and service technicians in training. Provides oversight and inspection of work performed by others in the department which affects the gas distribution system and customer connections including work performed by contractors, manufacturers, plumbers, and customers.
Performs troubleshooting and repair as required to include calculating of customer's load (sizing meter/regulator; sizing gas piping; sizing second stage and appliance regulator; sizing high pressure piping) and calculating gas loss as required.
Inspection of testing equipment and tools for proper care, calibration, and functioning; takes corrective action as necessary.
The compilation, updating, and general maintenance of all required service manuals and schematics ensures that each service center has the necessary service manuals.
Maintenance of parts inventory. Ensures availability of parts; purchases and specifies parts, tools and material as needed.
Interacts with customers, contractors, and governmental agencies. Investigates and resolves customer issues or problems. Coordinates with various company and outside personnel such as plumbers, vendors, consultants, engineers, to resolve issues.
Ensures compliance with local plumbing code, NFPA code, and manufacturer's specifications and/or company-established standards/procedures.
Assists the Customer Service Superintendent in other activities as required, e.g. responding to customers and governmental agencies; assuming his duties in his/her absence.
Performs as first-responder and Site Commander for callouts and emergency situations as necessary or required.
Keeps abreast of the latest technology and equipment codes and regulations impacting this activity as well as specialty and diversified products serviced by the Company - develops training courses as may be necessary.
Prepares or completes reports and metrics as requested; reviews documentation submitted by assigned personnel for accuracy and completeness; prepares and/or approves timesheets of Service Technicians and Dispatchers; prepares lesson plans and trains personnel as required; Collaborates with the Manager at Step 1 of the grievance procedure in the Collective Bargaining Agreement; recommends personnel action.
OTHER FUNCTIONS/RESPONSIBILITIES:
Complies with all safety rules and cooperates in the fullest in the promotion of safety and safe work habits, to include the reporting of any unsafe conditions or acts. Maintains all EH&S training on a current basis.
Complies with all applicable corporate and Hawaii Gas policies and procedures.
Maintains assigned work area and equipment in a clean, orderly and safe manner; performs housekeeping duties as required and/or instructed.
Subject to 24/7 callouts for operational support.
Performs all other related duties as instructed by manager.
Qualifications
Required Education and/or Work Experience:
Associate or technical school degree in electronics or industry-related field. Five (5) years of successful in-field experience in the job duties described may be considered as equivalent substitute for educational requirements.
Five (5) years of industry experience or demonstrated ability for this line of work with proven technical competence in diagnosing and servicing all types of gas-fired appliances and equipment.
Good working knowledge of applicable Company policies and procedures impacting this activity.
Good working knowledge of applicable Federal, State and Country regulations impacting this activity.
Preferred Education and/or Work Experience:
Bachelor's degree in a technical discipline.
Working experience in a Union environment.
Good working knowledge of NFPA 54, 58 and 59, Uniform Fire Code and gas sections of county plumbing codes.
Good working knowledge of OSHA 29CFR3.
Familiar with National Electric Code, and PUC tariffs.
Required Licensure, Certification, Registration or Designation:
Must possess a current Hawaii Driver's license with a clean traffic abstract.
Auto-ApplyRoute Service Manager (Class B CDL or Class 4 HI required)
Service manager job in Waipahu, HI
Our mission is to be a trusted workplace for team members to be their whole selves at work. A company that people love and positively impacts the lives of all whom we touch.
be your best self
At Interstate Batteries, you have the chance to be excellent at work and excellent at life. We know that professional success depends on personal wellbeing. That's why we want to enrich your life with the tools and services you need to succeed in every area of your life. Join us!
Purpose of Job:
Deliver batteries and provide exceptional customer service to a predetermined route of customers and dealers within your territory. Collaborate with dealers to ensure the best mix of batteries on rack, battery quality programs are being executed, and building strong relationships to foster improved dealer retention.
Job Components:
Deliver batteries and provide service to each dealer on your route in a safe and timely manner.
Follow all Environmental Health and Safety rules and policies
Load and unload trucks safely and maintain accurate account of all company assets
Establish, build and maintain dealer relationships.
Keep displays and product clean, full and rotated per consignment agreements.
Accountable for managing a dealer account, including but not limited to: sales, consignment, warranties, rotates, cash collection and invoicing
Complete delivery/route transactions and other paperwork on a timely basis
Interact professionally with all stakeholders including team members, managers and customers.
Follow/fulfill all driver program requirements, as specified by manager
Other duties as assigned
Qualifications:
High school graduate (or equivalent)
Able to read, write and compute basic math
Excellent communication skills required.
Minimum one year delivery and customer service experience required
Working knowledge of electronic inventory management tools is required (tablets, scanners)
Demonstrates good organizational skills and can prioritize tasks
Works with a high degree of accuracy and attention to detail
Approaches tasks with a sense of urgency
Able to work overtime if requested. Depending on location, the ability to work one or more overnight routes per week may be required.
Be able to regularly lift and/or move 75 lbs.
Must have and maintain a valid DOT medical card, state Class 4 or CDL-B License and an acceptable driving record.
Scope Data:
Works independently with limited supervision
Accountable for accurate inventory management of company assets
Uses frequent independent judgement when making decisions
Work Environment:
Exposed to battery warehouse conditions such as moving equipment, mechanical parts, electricity, fumes or airborne particles and toxic or caustic chemicals.
Specific vision abilities include close vision, depth perception and ability to adjust focus.
Regularly required to stand, walk, hear, talk, and use hands to grasp and handle objects.
Regularly lift up to 75 lbs.
Repetitive lifting
Frequent sitting, standing and walking
Use of PPE required (steel toe boots, safety glasses, protective gloves, etc).
Note: We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.
Interstate Batteries provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Interstate Batteries complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Interstate Batteries expressly prohibits unlawful discrimination on the basis of age, race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, medical condition, genetic information, national origin, ancestry, disability (mental and physical), marital status, military status, veteran status, citizenship or any other characteristic protected under applicable local, state or federal law.
Auto-ApplyRoute Service Manager (Class B CDL or Class 4 HI required)
Service manager job in Waipahu, HI
Our mission is to be a trusted workplace for team members to be their whole selves at work. A company that people love and positively impacts the lives of all whom we touch. be your best self At Interstate Batteries, you have the chance to be excellent at work and excellent at life. We know that professional success depends on personal wellbeing. That's why we want to enrich your life with the tools and services you need to succeed in every area of your life. Join us!
Purpose of Job:
Deliver batteries and provide exceptional customer service to a predetermined route of customers and dealers within your territory. Collaborate with dealers to ensure the best mix of batteries on rack, battery quality programs are being executed, and building strong relationships to foster improved dealer retention.
Job Components:
* Deliver batteries and provide service to each dealer on your route in a safe and timely manner.
* Follow all Environmental Health and Safety rules and policies
* Load and unload trucks safely and maintain accurate account of all company assets
* Establish, build and maintain dealer relationships.
* Keep displays and product clean, full and rotated per consignment agreements.
* Accountable for managing a dealer account, including but not limited to: sales, consignment, warranties, rotates, cash collection and invoicing
* Complete delivery/route transactions and other paperwork on a timely basis
* Interact professionally with all stakeholders including team members, managers and customers.
* Follow/fulfill all driver program requirements, as specified by manager
* Other duties as assigned
Qualifications:
* High school graduate (or equivalent)
* Able to read, write and compute basic math
* Excellent communication skills required.
* Minimum one year delivery and customer service experience required
* Working knowledge of electronic inventory management tools is required (tablets, scanners)
* Demonstrates good organizational skills and can prioritize tasks
* Works with a high degree of accuracy and attention to detail
* Approaches tasks with a sense of urgency
* Able to work overtime if requested. Depending on location, the ability to work one or more overnight routes per week may be required.
* Be able to regularly lift and/or move 75 lbs.
* Must have and maintain a valid DOT medical card, state Class 4 or CDL-B License and an acceptable driving record.
Scope Data:
* Works independently with limited supervision
* Accountable for accurate inventory management of company assets
* Uses frequent independent judgement when making decisions
Work Environment:
* Exposed to battery warehouse conditions such as moving equipment, mechanical parts, electricity, fumes or airborne particles and toxic or caustic chemicals.
* Specific vision abilities include close vision, depth perception and ability to adjust focus.
* Regularly required to stand, walk, hear, talk, and use hands to grasp and handle objects.
* Regularly lift up to 75 lbs.
* Repetitive lifting
* Frequent sitting, standing and walking
* Use of PPE required (steel toe boots, safety glasses, protective gloves, etc).
Note: We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.
Interstate Batteries provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Interstate Batteries complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Interstate Batteries expressly prohibits unlawful discrimination on the basis of age, race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, medical condition, genetic information, national origin, ancestry, disability (mental and physical), marital status, military status, veteran status, citizenship or any other characteristic protected under applicable local, state or federal law.
Auto-ApplyLogistics Services Manager
Service manager job in Halawa, HI
Responsibilities
Join Peraton in support to USINDOPACOM, its subordinate unified commands, component commands, direct reporting units, standing joint task forces, and strategic mission partners. We will provide enterprise-wide professional services to address staffing gaps and sustain operational readiness during peacetime, wartime, and contingency operations. Our services will cover critical functions that enable effective and efficient mission execution in a dynamic global threat and geo-political security environment across the USINDOPACOM AOR. They include but are not limited to Program Management and Services in Planning, Logistics, Training, Strategic Engagement, Analytics, Business Management and Communication.
As the Logistics Services Manager, you shall provide comprehensive logistics and property management services. This includes developing and implementing robust supply chain processes to ensure timely procurement, transportation, and distribution of critical resources, including equipment, supplies, and materials. Establish and maintain inventory control systems to accurately track and manage the movement, storage, and distribution of assets throughout the region. Provide and manage a logistics common operating picture (LOGCOP) to create situational awareness and decision support for logistics personnel. Manage maintenance and repair services for agency-owned equipment and facilities to ensure operational readiness and sustainability. Oversee the management and maintenance of agency facilities and infrastructures. Develop transportation plans and logistics strategies to support the movement of equipment and supplies. Establish and maintain procedures for the accountability and tracking of Government property. Develop, implement, and maintain contingency plans and disaster preparedness measures to mitigate risks and ensure continuity of operations. Integrate security measures and risk management practices into logistics and property management processes to safeguard assets.
Join Peraton in support to USINDOPACOM, its subordinate unified commands, component commands, direct reporting units, standing joint task forces, and strategic mission partners. We will provide enterprise-wide professional services to address staffing gaps and sustain operational readiness during peacetime, wartime, and contingency operations. Our services will cover critical functions that enable effective and efficient mission execution in a dynamic global threat and geo-political security environment across the USINDOPACOM AOR. They include but are not limited to Program Management and Services in Planning, Logistics, Training, Strategic Engagement, Analytics, Business Management and Communication.
As the Logistics Services Manager, you shall provide comprehensive logistics and property management services. This includes developing and implementing robust supply chain processes to ensure timely procurement, transportation, and distribution of critical resources, including equipment, supplies, and materials. Establish and maintain inventory control systems to accurately track and manage the movement, storage, and distribution of assets throughout the region. Provide and manage a logistics common operating picture (LOGCOP) to create situational awareness and decision support for logistics personnel. Manage maintenance and repair services for agency-owned equipment and facilities to ensure operational readiness and sustainability. Oversee the management and maintenance of agency facilities and infrastructures. Develop transportation plans and logistics strategies to support the movement of equipment and supplies. Establish and maintain procedures for the accountability and tracking of Government property. Develop, implement, and maintain contingency plans and disaster preparedness measures to mitigate risks and ensure continuity of operations. Integrate security measures and risk management practices into logistics and property management processes to safeguard assets.
This position is for a contract we are pursuing.
Qualifications
It is required that the Logistics Services Manager has the following qualifications:
12 or more years Logistics Services Manager experience with five of those years managing large projects
Cleared for Top Secret (TS) / SCI.
Possess an active certification in one of the following:
Project Management Institute (PMI) Project Management Professional or PMI Program Management Professional (PgMP ) Certification or Defense Acquisition University PMP or PgMP equivalent certification
It is desired that the Logistics Services Manager has the following qualifications:
Experience managing projects and/or programs with multiple CONUS and OCONUS performance locations.
Experience managing cross-directorate and organizational support.
BA/BS or MA/MS degree or higher education level highly desired.
Experience managing cost-type contracts.
At least seven years of relevant experience in design and development projects
Peraton Overview
Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure.
Target Salary Range $146,000 - $234,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual's experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. EEO EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.
Auto-ApplyDirector of Tax Services
Service manager job in Urban Honolulu, HI
Benefits:
401(k) matching
Competitive salary
Dental insurance
Flexible schedule
Free food & snacks
Health insurance
Opportunity for advancement
Paid time off
Director of Tax Services Type: Full-time Experience: High-Level Functions: Tax Planning, Preparation and Review, Business Development, Department Management Location: Honolulu, HI Compensation: Salary FLSA Status: Exempt COMPANY DESCRIPTION HiAccounting is a locally staffed outsourced accounting and tax firm serving small to medium sized businesses. Our team of accounting and tax professionals work together on multiple clients in various industries. HiAccounting is a division of The Hawaii Group, Hawaii's leading business process outsourcing firm. We strongly believe in working personally and directly with our clients, connecting through HiGroup's core principles of integrity, transparency, and dedicated client service. POSITION SUMMARY HiAccounting is seeking a Director of Tax Services to lead its tax division. The Director of Tax Services is primarily responsible for overseeing the operations of the tax department, managing the client service experience and deliverables for the firm's complex clientele and overseeing business development for the tax team. The Director of Tax Services should be self-driven, passionate and client service focused - serving as a leader, mentor and role model to the team. ESSENTIAL FUNCTIONS Operational Management / Leadership
Oversees the daily operations of the tax department as well as long term strategic planning for growth.
High-level management of the overall department's client list for all tax signers, team structure, capacity and hiring needs.
High-level management of the tax department to ensure client and agency deadlines are being met and assist team with managing client expectations.
Actively develops new business and oversees/develops staff in prospecting efforts.
Oversee performance metrics that support the company's strategic direction objectives.
Manages the performance evaluation process and leads staff development.
Monitors and approves staff time entries and PTO requests, and resolves staff issues.
Monitors project profitability at the department level and implements appropriate adjustments.
Leads internal education initiatives to keep the team informed of new and changing tax laws and policies, develop team competencies and coordinates trainings on company procedures for preparing tax workpapers and tax returns.
Develop, update and monitor key management reports.
Leads implementation of process improvements, including technological changes.
Technical / Client Focused
Review, sign off on and file tax returns prepared by staff, including complex tax returns, for all entity types (Individual, S Corporation, C Corporation, Partnership, Trust/Estate, Non-Profit), with an focus on pass-through entities and individual taxation.
Serves as a tax expert to clients, leading client meetings to review tax returns, provide tax planning and strategy services and promote other company services to clients that would help them in their business.
Understanding of Hawaii General Excise Tax to review and provide consultation on clients' GET filings, as needed.
Develops relationships with clients and takes part in client events.
Serves as a technical resource to the tax team providing partner-level reviews, guidance on complex transactions and support with technical matters.
Have an advanced understanding of business entity structure for tax preparation and planning purposes.
Conducts and oversees staff in new client interviews, develops scope-of-work proposals and engagement letters and sets engagement budgets.
Other
Ability to manage a dual role, overseeing the daily operations of the department and team, as well as client management.
Deliver best-in-class customer service to clients and employees at all times, with an emphasis on being proactive, responsive, professional, and accurate.
Practice integrity and professional judgment.
Protects organization's values by keeping information confidential.
Leadership role in strengthening the overall positive culture of the company.
Other duties as assigned
Reasonable Accommodations Statement: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. HiAccounting shall make reasonable accommodations to enable qualified individuals with disabilities to perform the essential functions.
SKILLS & ABILITIES
The ideal Director of Tax Services has an advanced knowledge of individual and business tax laws, with a focus on pass-through taxation, and experience with most entity types. The candidate is committed to continuing education of new and changed tax laws and policies, and possesses strong research skills to find solutions when answers are not readily available. The candidate possesses strong leadership skills to support team growth, and is adaptable in managing within a dynamic environment. This person will meet most or all of the following requirements:
Education: Bachelor's degree in accounting or business administration, or equivalent business experience.
Experience: A minimum of four years of progressively responsible experience in public accounting and/or the private sector, including at least one year of supervisory experience, or any combination of education and experience which would provide the necessary knowledge, skills and abilities to meet the minimum qualifications to perform the essential functions of this position.
Licenses: Have obtained a CPA or EA license enabling them the sign off on tax returns and represent clients before the IRS.
Computer Skills: Advanced knowledge of Adobe Acrobat and MS Office, including Word, Excel, PowerPoint and Outlook. Advanced knowledge of Ultra Tax, Lacerte, Drake, or other professional tax software. Knowledge of QuickBooks, AccPac, Intacct or other accounting/bookkeeping software.
Other Requirements: Perform other duties as required. Must be able to travel as required; overnight or extended stays as needed. Availability to work additional hours or weekends, as projects and tax deadlines demand. Possession of a valid motor vehicle driver's license. Ready availability in person or electronically to senior executives in case of emergency.
Location: HiAccounting prides itself on being locally staffed.
This position requires that the applicant live in Oahu. If you are an applicant currently not living in Oahu, please specify in your cover letter your relocation timing and efforts.
WORKING AT HIACCOUNTING
Encouraging an active, Hawaii lifestyle by supporting our employees' interests, efforts, and activities, HiGroup is proud to be recognized as one of the Best Places to Work in Hawaii for eight (8) years in a row!
Since its inception, the HiGroup team has enjoyed exceptional benefit packages. Alongside traditional options, such as full medical, dental, vision, drug, disability, life insurance, 401K, flexible spending, supplemental benefits, and profit sharing, as well as a generous PTO and holiday leave program, HiGroup also proudly offers its employees even more generous support at work, at home, and in the community. Offering paid time off for employees to volunteer as well as investing in learning and development opportunities company-wide, HiGroup enthusiastically encourages their team members' desires to be good citizens on and off the job.
We encourage career development by providing a buddy and mentoring system, regular performance evaluations and reimbursements for continuing education for the CPA or other professional certifications. We are family oriented and provide a flexible work schedule with the ability to work remotely.
Daily employer provided lunch under the HiGroup Daily Grinds Program.
Gym/fitness reimbursements.
Cell phone reimbursement (for EE's that use their phone for work).
Parking or buss pass subsidy.
Regular in-office massage therapy.
Flexible work schedule with the ability to work remotely when needed.
Support of CPA and continuing education.
12 paid holidays (includes your birthday off).
Paid time off for volunteering.
Employee snacks and drinks.
Career advancement.
401K, 4% matching and profit sharing (after eligibility requirements are met).
Health benefits (after eligibility requirements are met).
Life Insurance.
Compensation: $125,000.00 per year
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Auto-ApplyBUSINESS MANAGER
Service manager job in Kapolei, HI
S&K Sales Co., a family-owned Military Resale Broker, is looking to fill a business manager position. This position is charged with achieving company sales goals and objectives as well as those of the assigned manufacturer portfolio. The ideal candidate is a strategic thinker with a proven track record of success in the consumer products industry, a passion for innovation, and a commitment to delivering exceptional results.Job Responsibilities: Achieve sales goals and operating objectives while representing the company in a professional manner.Develop and implement strategic plans to drive growth and profitability.Execute key initiatives, including marketing campaigns and sales strategies.Develop and present business and category reviews by using category management principles to analyze market trends, consumer insights, and competitive landscapes, identifying growth opportunities.Manage budgeting, forecasting, and financial performance.Oversee distribution through evaluating inventory levels, providing set-up information and opening/promotional quantities, and verifying orders are placed and delivered.Ensure accurate pricing and track pricing to ensure alignment with manufacturer goals. Build and maintain strong relationships with key customers, suppliers, and partners to drive business development and expansion.Monitor and evaluate the performance of product lines, identifying areas for improvement and implementing corrective actions as needed.Facilitating communication and collaboration across different departments and levels of the organization.Provide regular updates to senior management and stakeholders on business performance and strategic initiatives.Collaborates with field sales to develop realistic and achievable goals and objectives to meet the needs of the manufacturer.Compiles communication to assist field team in actions to be taken to achieve goals and objectives.Approve and coordinate with accounting to ensure client billings are generated and paid on time. Addresses challenges and resolves conflicts that arise by employing critical thinking and analytical skills to develop creative solutions to complex problems.Updates job knowledge by participating in educational opportunities; reading professional publications, maintaining personal networks; participating in professional organizations.
Qualifications:
Bachelor's degree in Business Administration, Marketing, or related field preferred.Experience in business management roles with consumer products or comparable field Strong strategic planning and analytical skills, with the ability to translate market insights into actionable business plans.Excellent communication skills, with the ability to influence cross-functional teams and build strong relationships with internal and external stakeholders.Proven ability to thrive in a fast-paced, dynamic environment, with a results-oriented mindset and a commitment to excellence. S&K Sales Co. is proud to be an Equal Opportunity EmployerNOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Compensation details: 60000-70000 Yearly Salary
PIf98f6e9ebe2d-31181-39062705
MHS Service Order Manager
Service manager job in Urban Honolulu, HI
At Hickam Communities, we turn housing into homes. We recognize that our team members are responsible for our growth and success, and we challenge them to constantly be their best in our fast-paced workplace. We value results, teamwork, innovation, and mutual respect. Come join our team and be part of a nationally recognized leader in property management and development, where we view ourselves as trailblazers as we tackle the challenges ahead.
Our Benefits:
Generous time off policies (including 11 paid holidays, generous Accrued Time Off increasing with years of service, paid sick time, annual day of service, and floating holiday)
401(k) plan with a company match
Various comprehensive Medical, Dental, & Vision plan options for you and your family
Flexible Spending Account and Dependent Care Flexible Spending Account
Long Term Disability, Basic Term Life and AD&D, optional supplemental life insurance
Tuition Reimbursement program and continuous training and development opportunities
Wellness program (group challenges, seminars, gym membership reimbursement)
Employee Assistance Program
The Service Order Manager is responsible for assisting the Director of Facilities (DOF) and/or Maintenance Manager in ensuring maintenance standards for service orders and preventive maintenance are achieved and sustained at all communities within the project company. Oversee Service Order Department.
Primary Responsibilities:
Scope, scheduling and coordination or service order work (internal and contracted). Utilize the YARDI tools to manage service orders.
Customer service escalations: Address and diffuse customer concerns and escalation including appropriate follow up, parts scheduling, contractor scheduling and follow through to resolution.
Personnel management: Participate in hire, termination, performance management and progressive discipline in coordination with DOF and HR. Train, coach and mentor team members. Schedule and adjust technician's daily work load. Assisting coordination of technician training, truck stock inventories and employees.
Oversee service operations: Ensure that all IPC Housing Services, Centinel and Military Partner policies, procedures, standards and reporting requirements are effectively communicated to employees, adhered to and properly implemented and delivered accurately, timely. Communicate daily with Maintenance department managers (COM, Dispatch, Warehouse) to ensure appropriate goals and targets are met for Service Orders. Ensure consistent and accurate communication between maintenance department and community/leasing offices.
Scope, scheduling and coordination of preventive maintenance work (internal and contracted) including individual homes, playgrounds, amenities and facilities. Manage scheduled curb-appeal and other work for entire project to include street-sweeping, pressure-washing, preventive maintenance, etc.
Quality control activities and subcontractor verification: Perform quality control checks for service request process for technician and subcontracted work to ensure time and quality expectations are met.
Responsible for meeting outlined budgetary requirements and forecasting volume and cost overages.
Employee and site safety/environmental: Participate in site safety and environmental programs, coordinating with regional Centinel safety and environmental managers on immediate concerns and opportunities for improvement. Educate, monitor and coach team members about safety and environmental requirements and standards. Act as Mold Operations and Maintenance (O&M) Coordinator. Manage all documentation, repairs and testing for mold issues.
Reporting: Generate and review appropriate weekly and monthly maintenance reports to determine if there are any current or potential issues. Make recommendations for solutions and ensures solutions are implemented by appropriate staff. Evaluate property damage reports and incident reports and make recommendation for future actions.
May be responsible for duties of Service Dispatch Manager, Service Order Coordinator, Resource manager and Field Supervisors in their absence or as required.
Will be responsible for direct supervision of 5 - 9 employees and indirect supervision of 21 - 50 employees
Position Requirements:
High School diploma or GED required; Vocational/Technical training and/or Associates degree preferred
Minimum 3 - 5 years previous work-related experience required
Minimum 1 - 3 years previous supervisory/management experience required
Must have a current vehicle license in good standing and meet the driving records standards outlined in the Company Safe Vehicular Operations Policy
Experience with computer systems required, including web-based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access
Able to communicate clearly and effectively in writing with internal and external customers
Able to comprehend and communicate complex verbal information in English to organization staff, clients, families and external customers
Must demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use in varied situations
Must act as a team leader for small projects or work groups, creating a collaborative and respectful team environment and improving workflows.
Auto-ApplyMHS Service Order Manager
Service manager job in Urban Honolulu, HI
At Hickam Communities, we turn housing into homes. We recognize that our team members are responsible for our growth and success, and we challenge them to constantly be their best in our fast-paced workplace. We value results, teamwork, innovation, and mutual respect. Come join our team and be part of a nationally recognized leader in property management and development, where we view ourselves as trailblazers as we tackle the challenges ahead.
Our Benefits:
Generous time off policies (including 11 paid holidays, generous Accrued Time Off increasing with years of service, paid sick time, annual day of service, and floating holiday)
401(k) plan with a company match
Various comprehensive Medical, Dental, & Vision plan options for you and your family
Flexible Spending Account and Dependent Care Flexible Spending Account
Long Term Disability, Basic Term Life and AD&D, optional supplemental life insurance
Tuition Reimbursement program and continuous training and development opportunities
Wellness program (group challenges, seminars, gym membership reimbursement)
Employee Assistance Program
The Service Order Manager is responsible for assisting the Director of Facilities (DOF) and/or Maintenance Manager in ensuring maintenance standards for service orders and preventive maintenance are achieved and sustained at all communities within the project company. Oversee Service Order Department.
Primary Responsibilities:
Scope, scheduling and coordination or service order work (internal and contracted). Utilize the YARDI tools to manage service orders.
Customer service escalations: Address and diffuse customer concerns and escalation including appropriate follow up, parts scheduling, contractor scheduling and follow through to resolution.
Personnel management: Participate in hire, termination, performance management and progressive discipline in coordination with DOF and HR. Train, coach and mentor team members. Schedule and adjust technician's daily work load. Assisting coordination of technician training, truck stock inventories and employees.
Oversee service operations: Ensure that all IPC Housing Services, Centinel and Military Partner policies, procedures, standards and reporting requirements are effectively communicated to employees, adhered to and properly implemented and delivered accurately, timely. Communicate daily with Maintenance department managers (COM, Dispatch, Warehouse) to ensure appropriate goals and targets are met for Service Orders. Ensure consistent and accurate communication between maintenance department and community/leasing offices.
Scope, scheduling and coordination of preventive maintenance work (internal and contracted) including individual homes, playgrounds, amenities and facilities. Manage scheduled curb-appeal and other work for entire project to include street-sweeping, pressure-washing, preventive maintenance, etc.
Quality control activities and subcontractor verification: Perform quality control checks for service request process for technician and subcontracted work to ensure time and quality expectations are met.
Responsible for meeting outlined budgetary requirements and forecasting volume and cost overages.
Employee and site safety/environmental: Participate in site safety and environmental programs, coordinating with regional Centinel safety and environmental managers on immediate concerns and opportunities for improvement. Educate, monitor and coach team members about safety and environmental requirements and standards. Act as Mold Operations and Maintenance (O&M) Coordinator. Manage all documentation, repairs and testing for mold issues.
Reporting: Generate and review appropriate weekly and monthly maintenance reports to determine if there are any current or potential issues. Make recommendations for solutions and ensures solutions are implemented by appropriate staff. Evaluate property damage reports and incident reports and make recommendation for future actions.
May be responsible for duties of Service Dispatch Manager, Service Order Coordinator, Resource manager and Field Supervisors in their absence or as required.
Will be responsible for direct supervision of 5 - 9 employees and indirect supervision of 21 - 50 employees
Position Requirements:
High School diploma or GED required; Vocational/Technical training and/or Associates degree preferred
Minimum 3 - 5 years previous work-related experience required
Minimum 1 - 3 years previous supervisory/management experience required
Must have a current vehicle license in good standing and meet the driving records standards outlined in the Company Safe Vehicular Operations Policy
Experience with computer systems required, including web-based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access
Able to communicate clearly and effectively in writing with internal and external customers
Able to comprehend and communicate complex verbal information in English to organization staff, clients, families and external customers
Must demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use in varied situations
Must act as a team leader for small projects or work groups, creating a collaborative and respectful team environment and improving workflows.
Auto-ApplyDo you love getting things done? Have experience as a service manager?
Service manager job in Urban Honolulu, HI
We're a Managed Security Services Provider (MSSP) located on Oahu. We're looking for a Service Manager to assign tickets to our technicians, prioritize tasks, assist with some light project management.
Candidate must be located in Hawaii - out of state applicants need not apply
The Service Manager is the air traffic controller of our support team. You will directly oversee the dispatch of service requests so that they are routed to the appropriate resources. The Service Manager will manage and monitor incoming client communications for a wide array of IT service requests.
Optimally, you have a tech background and experience working in another role for a Managed Services company. An even greater asset would be if you have experience leading a small team or have had direct reports as this is a semi-leadership position that requires motivating our techs to complete their tickets in a timely manner, navigating the occasional tricky MSP-client expectations, and using diplomacy to resolve conflicts.
Ideally you would be able to command the respect of our techs yet be diplomatic and customer service-oriented. Excellent verbal and written skills are required. Lastly, attention to detail is a MUST.
Your hours would be from 8AM to 5PM Hawaii Time. Benefits include health insurance, 401K company contribution, vacation, bonuses and more.
Business Operations Side:
Dispatch client requests and/or tasks to appropriate technician
Assist in managing and monitoring tickets and technician schedules to ensure prompt resolution of service tickets and project tasks
Assist technicians with adding notes or description to tickets as needed
Review tickets for accuracy, appropriate action taken, and spot check technician notes to ensure professional language
Review submitted activities, quote requests, procurement statuses, and follow-up with associated parties
Administer our various platforms and occasionally create dashboards to track technician's performance
Assist technicians in managing client / vendor communications or resolution of 3rd party issues/communications
Ensure technicians timesheets are completed in a timely manner and review technician time entries
Client-Facing:
Occasionally follow up with clients to review tickets and answer questions
Occasionally attend client status update calls help maintain client rapport
Monitor our CSAT solution (individual ticket surveys and net promoter scores)
Work with IT managers to ensure client information, contacts, and our documentation is kept up-to-date
Serve as first point of escalation for client complaints
Compensation: $22-$28 per hour + bonuses
Job Type: Full-time
Benefits:
401(k) company contribution
Health insurance
Paid time off
Professional development assistance
Business Manager
Service manager job in Waipahu, HI
Job Details Tony Hawaii Automotive Group - Waipahu, HI Full Time $20.00 - $21.00 HourlyDescription
Prepares the financial statements for assigned dealerships. Responsible for supporting the company's Vision: “Best place to work & Best place for our guests to do business” and Mission: “Build long term relationships with our associates & guests & make a positive difference in our community”.
Essential Job Responsibilities
Financial Statements - Prepares a complete financial statement monthly according to dealership guidelines and the manufacturer's format and time frame
Interprets and analyzes - Keeps the dealer, corporate staff, and the managers informed of trends and problem areas.
Cash Management system - Develops and maintains an effective cash management system.
Budgets and Annual Audits - Prepares the annual budget and prepares for the annual audits.
Administration - Automates all possible systems and establishes controls. Prepares daily management reports and other reports as needed. Maintains loss reserves for contingent liabilities and trade receivables.
Additional Responsibilities: Adhere to the Tony Group Standards
SMILE: be positive and respectful to everyone
GREET: greet everyone within five feet
HELP: help every guest or find someone who can
THANK: remember to always thank the guest
GOLD: Go for Gold (Grand Opening Look, Daily)
Supervisory Responsibilities:
Recruits, interviews, hires, and trains new staff.
Oversees the daily workflow of the department.
Provides constructive and timely performance evaluations.
Handles discipline and termination of employees in accordance with company policy.
Duties/Responsibilities:
Performs other related duties as assigned.
Qualifications
Required Skills/Abilities:
Excellent verbal and written communication skills.
Excellent interpersonal and customer service skills.
Excellent sales and customer service skills.
Excellent organizational skills and attention to detail.
Excellent time management skills with a proven ability to meet deadlines.
Strong analytical and problem-solving skills.
Strong supervisory and leadership skills.
Ability to prioritize tasks and to delegate them when appropriate.
Ability to function well in a high-paced and at times stressful environment.
Proficient with Microsoft Office Suite or related software.
Education and Experience:
At least two years related experience required.
Physical Requirements: Regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, and distance vision.
Mid-Market District Manager
Service manager job in Urban Honolulu, HI
ADP is hiring a Sales Representative, Small Business Services.
Are you ready to build a rewarding future? Uncapped commissions, lavish incentive trips, and career advancement are some of the ways.
Do you want to join a Fortune 250 company with industry-leading sales training and the latest sales technology to help you achieve success
?
Are you looking to join a fast-paced, inclusive environment with a culture of collaboration and belonging?
If so, this may be the opportunity you've been searching for. Read on and decide for yourself.
In this role, you will work within a defined geographic territory that targets clients and prospects with 1-49 employees. You will identify and sign new clients for payroll, tax, human resources, benefits, and more and sell additional solutions to existing clients. Daily, you will cultivate relationships, set appointments, gather leads from established business partners, assess client or prospect needs to present the best ADP solutions, and spend your time in the field (when normal life resumes) closing business. Don't worry if you have no prior sales experience; we are known for our high-quality sales training and will teach you how to use the latest sales technology to set you up for success.
Integrity, resilience, positivity, and a refuse to lose attitude are must-haves in this job. As with any role in sales, you will experience ebbs and flows. However, challenges should ignite your determination and invigorate you to thrive, not weigh you down. In return, you'll be rewarded with uncapped commissions, incentive trips, and opportunities to advance your career in a fun and friendly environment -- all while gaining serious credibility as part of an industry-leading sales team in a stable and highly respected tech company.
Ready to #MakeYourMark? Apply now!
To learn more about Sales at ADP, watch here:*******************************
WHAT YOU'LL DO:
Responsibilities
Grow Our Business While Growing Yours. You will work independently and collaboratively as part of various teams within your assigned geography to close sales, win business, and reach sales goals.
Turn Prospects into Loyal Clients and Raving Fans. You will implement a sales strategy targeted to decision-makers and business owners to build a network and capture new business.
Deepen Relationships Across the ADP Family. In addition to selling cloud-based human resources solutions, you will strategically cultivate additional business within existing accounts. But it's not all business; you will make life-long friendships here.
Collaborate Daily. You will serve as a trusted advisor, partner, and ADP ambassador to your clients, internal partners, and overall network while demonstrating grace under pressure and the highest ethical standards.
TO SUCCEED IN THIS ROLE:
Required Qualifications
Positive Self-Starter.You have an upbeat, persistent style and the ability to cold call without fear of rejection, manage your time well, and can present your ideas in a clear professional manner on paper, in-person, and over the phone.
Agile Solution Seeker.You're a problem solver who can find an answer, or a solution, even in times of fast-paced change.
Continuous Learner.You're always learning, growing, and questioning how things were done in the past to make them even better.
A college degree is great but not required. What's more important is having the skills to do the job. If you don't have a college degree, other acceptable experience could include:
One to two years of prior work experience or internships in Retail, Marketing, Business Development, Food Service, Insurance Sales, or another relevant industry.
OR
Military experience -- We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you have developed and are excited to provide an environment where you can continue to make a meaningful impact.
Mid-Market District Manager
Service manager job in Urban Honolulu, HI
ADP is hiring a Sales Representative, Small Business Services.
Are you ready to build a rewarding future? Uncapped commissions, lavish incentive trips, and career advancement are some of the ways.
Do you want to join a Fortune 250 company with industry-leading sales training and the latest sales technology to help you achieve success
?
Are you looking to join a fast-paced, inclusive environment with a culture of collaboration and belonging?
If so, this may be the opportunity you've been searching for. Read on and decide for yourself.
In this role, you will work within a defined geographic territory that targets clients and prospects with 1-49 employees. You will identify and sign new clients for payroll, tax, human resources, benefits, and more and sell additional solutions to existing clients. Daily, you will cultivate relationships, set appointments, gather leads from established business partners, assess client or prospect needs to present the best ADP solutions, and spend your time in the field (when normal life resumes) closing business. Don't worry if you have no prior sales experience; we are known for our high-quality sales training and will teach you how to use the latest sales technology to set you up for success.
Integrity, resilience, positivity, and a refuse to lose attitude are must-haves in this job. As with any role in sales, you will experience ebbs and flows. However, challenges should ignite your determination and invigorate you to thrive, not weigh you down. In return, you'll be rewarded with uncapped commissions, incentive trips, and opportunities to advance your career in a fun and friendly environment -- all while gaining serious credibility as part of an industry-leading sales team in a stable and highly respected tech company.
Ready to #MakeYourMark? Apply now!
To learn more about Sales at ADP, watch here:http://adp.careers/Sales_Videos
WHAT YOU'LL DO:
Responsibilities
Grow Our Business While Growing Yours. You will work independently and collaboratively as part of various teams within your assigned geography to close sales, win business, and reach sales goals.
Turn Prospects into Loyal Clients and Raving Fans. You will implement a sales strategy targeted to decision-makers and business owners to build a network and capture new business.
Deepen Relationships Across the ADP Family. In addition to selling cloud-based human resources solutions, you will strategically cultivate additional business within existing accounts. But it's not all business; you will make life-long friendships here.
Collaborate Daily. You will serve as a trusted advisor, partner, and ADP ambassador to your clients, internal partners, and overall network while demonstrating grace under pressure and the highest ethical standards.
TO SUCCEED IN THIS ROLE:
Required Qualifications
Positive Self-Starter.You have an upbeat, persistent style and the ability to cold call without fear of rejection, manage your time well, and can present your ideas in a clear professional manner on paper, in-person, and over the phone.
Agile Solution Seeker.You're a problem solver who can find an answer, or a solution, even in times of fast-paced change.
Continuous Learner.You're always learning, growing, and questioning how things were done in the past to make them even better.
A college degree is great but not required. What's more important is having the skills to do the job. If you don't have a college degree, other acceptable experience could include:
One to two years of prior work experience or internships in Retail, Marketing, Business Development, Food Service, Insurance Sales, or another relevant industry.
OR
Military experience -- We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you have developed and are excited to provide an environment where you can continue to make a meaningful impact.
Resident District Manager
Service manager job in Urban Honolulu, HI
Role OverviewSodexo is seeking a Resident District Manager for the University of Hawaiʻi at Mānoa located in Honolulu, HI. This is a long standing Sodexo account, with the current contract through 2037. Our Resident District Manager will exhibit true leadership and have excellent team building and communication skills.
The successful RDM will have outstanding client relation skills and financial acumen.
Sodexo provides college campuses with food, nutrition, environmental, and facilities management solutions.
Joining us at one of our campus sites enables you to positively influence college students' well-being and create a healthy learning environment.
IncentivesPossible Signing BonusWhat You'll Dohave oversight of day-to-day operations;deliver high quality food service;achieve company and client financial targets and goals; develop and maintain client and customer relationships;develop strategic plans;create a positive environment; and/orensure Sodexo standards are met.
What We OfferCompensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience.
Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training.
Sodexo offers a comprehensive benefits package that may include: Medical, Dental, Vision Care and Wellness Programs 401(k) Plan with Matching ContributionsPaid Time Off and Company HolidaysCareer Growth Opportunities and Tuition ReimbursementMore extensive information is provided to new employees upon hire.
What You Bringhave a work history demonstrating strong employee engagement leadership skills, as well as previous supervisory experience and the ability to work collaboratively; have culinary production experience and a strong background in safety and sanitation compliance; can manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service; prioritize tasks and exhibit flexibility to take on additional responsibilities as needed; and/ordemonstrate working knowledge of Sodexo Food Management System (FMS) The Market Connection (TMC) and is proficient in computer skills and report management experience.
This does not apply to external candidates.
Who We AreAt Sodexo, our purpose is to create a better everyday for everyone and build a better life for all.
We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate.
Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike.
We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself.
You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work.
This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected.
We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
If you need assistance with the application process, please complete this form.
Qualifications & RequirementsMinimum Education Requirement - Bachelor's Degree or equivalent experience Minimum Management Experience - 5 years Minimum Functional Experience - 5 years
Senior Customer Solutions Engineer - IMS Professional Services
Service manager job in Urban Honolulu, HI
**It's fun to work in a company where people truly BELIEVE in what they're doing!** The Senior Customer Solutions Engineer brings creativity, curiosity and passion to the role working with our modernization products. They are technically versatile and deliver differentiated exceptional customer experiences to Rocket's customers.
This role will be in our IBM System Z Professional Services team working on customer engagements to help install, configure, implement, and provide training for the IBM IMS Tools product family and various other IBM Mainframe products. The ideal candidate will have deep technical knowledge of IMS and related IBM z Systems technologies, strong communication skills, and a passion for helping clients achieve operational excellence.
**Core Technical Skills:**
+ Install, configure and manage IMS in a parallel sysplex environment
+ IMS systems programming
+ Establishing policies and procedures pertaining to database management, DR, security, maintenance and utilization
+ Reviewing new versions of IMS for functionality, advising how they benefit the client
+ Evaluating change requests and determine impact to assigned clients
+ Vendor consultations for problems and questions
+ DR recovery of application objects
+ Troubleshooting and solving production database issues
+ Demonstrated ability to respond quickly and effectively to support requests from multiple clients
+ Supporting multiple customer for after hours on-call
**Database Skills:**
+ Database Administration
+ Knowledge of IMS database organization using access methods of VSAM and OSAM
+ Full function database organization types
+ HSAM, HISAM, SHISAM, HDAM, HIDAM, INDEX, GSAM
+ Definition and use of LOGICAL databases
+ HALDB (partitioned): PHDAM, PHIDAM, ILDS, PSINDEX, etc.
+ Fast Path databases (DEDBs)
+ Database Design and related utilities
+ DBD source coding and DBDGEN
+ PSBGEN source coding and PSBGEN
+ How databases are processed using secondary indexes (PROCSEQ=)
+ Correct usage of PROCOPT= to minimize database locking
+ ACBGEN
+ Online Change
+ IMS commands related to ACB and FORMAT changes
+ Database monitoring
+ Space management
+ Database dataset space reporting for proactive outage avoidance.
+ How to immediately fix an out of space condition for a VSAM database dataset
**Integration Skills:**
+ Coding and usage of IMS reorganization utilities (including IBM, BMC, CA)
+ Unload
+ Prefix resolution
+ Reload
+ Prefix update
+ Secondary index build
+ Image copy
+ Pointer checker
+ Support planned (disaster recovery) and unplanned (emergency) database recovery activities
+ Knowledge of log archive and change accumulation utilities
+ How to perform a log archive on demand
+ Knowledge of IMS DB recovery utility
+ How to use DBRC to generate JCL for forward recovery and point-in-time database recovery
+ Identification and resolution of performance issues
+ Online tracing - Usage of IMS TRACE commands and associated utilities for spot monitoring of online program/transaction activity
+ Extracting information from IMS logs using DFSERA10 and related utilities DFSUTR20 and DFSUTR30
+ Use of DFSDDLT0 utility to access data
+ Program/transaction monitoring - Familiarity with usage of IBM's IMS performance Analyzer product is a plus
+ Using DBRC to monitor database activity
**Education and Experience:**
+ Bachelor's Degree, or equivalent experience
+ 8 + years as a Systems Programmer or other similar position
+ 4+ years customer facing consulting experience
+ Development, application lifecycle or change management experience is a plus
**Preferred Qualifications:**
+ Proven critical thinking, analytical and troubleshooting skills
+ Excellent interpersonal, relationship management and communication skills.
+ Excellent time management skills
+ Previous customer facing consulting experience
**Travel Requirements:** Up to 10%
**Information Security:**
Information security is everyone's responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role.
**Diversity, Inclusion & Equity:**
At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce.
\#LI-MM1
\#LI-Remote
The base salary range for this role is $85,820.00 - $107,275.00 /year. Exact compensation may vary based on skills, experience, and location.
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**What Rocket Software can offer you in USA:**
**Unlimited Vacation Time as well as paid holidays and sick time**
**Health and Wellness coverage options for Rocketeers and dependents**
**Life and disability coverage**
**Fidelity 401(k) and Roth Retirement Savings with matching contributions**
**Monthly student debt benefit program**
**Tuition Reimbursement and Certificate Reimbursement Program opportunities**
**Leadership and skills training opportunities**
EOE M/F/Vet/Disability. Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: ************ or send an email to *************************. We will make a determination on your request for reasonable accommodation on a case-by-case basis.
As part of our commitment to a safe and trustworthy workplace, we include background and reference checks in our hiring process.
_It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability._
_If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!_
Companies around the world trust Rocket to solve their most complex business challenges by powering their critical infrastructure, business processes, and data. We help extend the value of these assets, enabling our customers to embrace the potential of cloud and mobile computing, advanced analytics, and the innovations of tomorrow. From the clothes we wear to the cars we drive, Rocket solutions power the back-end systems that thousands of brands rely on every day.
At Rocket, software is about more than just code-it's about people. We are passionate problem-solvers, working to make a difference for others. Our foundation is built on empathy, humanity, trust, and love, and we strive to embody these core values in everything we do. Whether we're serving our customers, partners, or fellow Rocketeers, we are committed to treating everyone with the respect and care they deserve.
Founded in 1990, Rocket Software is headquartered in Waltham, Massachusetts, and has 20 offices worldwide, bringing people and technology together to build a better future.
Supervisor, Membership Servicing
Service manager job in Urban Honolulu, HI
Monitor the performance and address issues with any business partners or vendors that supports the Members Servicing Department.
Build relationships with both internal and external customers to include members and employer groups to address issues and concerns and improve the customer experience.
Recruit and retain effective teams through selection, development, compensation and motivation of personnel; develop talents necessary to achieve short- and long-term objectives through effective training, mentoring and coaching. Provides feedback and guidance, including timely completion of interim and annual performance reviews. Monitors overall workflow and prioritizes staff's work.
Review financial information and adjust operational budgets to promote and demonstrate desired corporate financial stewardship and outcomes.
Performs all other miscellaneous responsibilities and duties as assigned or directed.
#LI-Hybrid
Business Manager
Service manager job in Urban Honolulu, HI
Want a role that blends accounting expertise with business management - without the stress of payroll or tax season chaos? Join Olomana Loomis ISC, an established and growing integrated consulting, marketing, and communications firm based in Hawai‘i since 1996.
We're seeking a Business Manager who brings both financial precision and operational insight - a detail-oriented professional who enjoys a dynamic environment, flexible hybrid work, and the chance to collaborate directly with our executive team.
About the Role
The Business Manager plays a key role in supporting the operational, financial, and administrative health of the organization. This position combines accounting and business operations responsibilities to ensure smooth day-to-day functions, accurate financial reporting, and efficient coordination across departments. The ideal candidate is detail-oriented, highly organized, and capable of managing multiple priorities in a collaborative, fast-paced environment.
This is a hybrid position, offering flexibility while providing meaningful support to the leadership and finance teams.
Key Responsibilities
Accounting & Finance (About 50%)
Process vendor invoices, verify documentation, and prepare timely payments.
Manage accounts receivable, including client invoicing, collections, and recording deposits.
Perform and reconcile bank deposits, credit card transactions, and petty cash.
Maintain accurate and organized financial records and ensure compliance with accounting standards.
Reconcile discrepancies by researching and resolving issues promptly.
Support the Controller and Media Planner/Buyer with data entry, cost tracking, and campaign billing reports.
Assist with monthly closing procedures and preparation of financial statements.
Provide financial reports and summaries for leadership and project managers.
Business Operations & Administration (About 50%)
Oversee general office operations, including vendor relationships, contracts, insurance renewals, and purchasing.
Manage internal systems for workflow, documentation, and communication (e.g., project management tools, CRM, HR portals).
Coordinate onboarding for new hires and support HR-related functions (timesheets, payroll, benefits administration).
Serve as a point of contact between accounting, project teams, and leadership for budget updates and expense control.
Monitor company KPIs and operational metrics, helping leadership identify opportunities for efficiency or growth.
Partner with leadership to develop and track annual budgets, forecasts, and performance dashboards.
Support the development of business policies and operational procedures that promote efficiency and accountability.
Assist in preparing board or client-facing reports, proposals, and presentations with financial or operational data.
Contribute to strategic initiatives such as business system upgrades, process automation, and performance tracking.
Qualifications & Experience
Associate's or Bachelor's degree in Accounting or related field preferred.
Minimum 3 years of accounting experience, with a focus on AR/AP.
Proficiency in accounting software; Workamajig, QuickBooks, or similar platforms strongly preferred.
Proficient in Google Workspace and Microsoft Excel/Word.
Strong organizational and time management skills with attention to detail.
Ability to work independently and meet deadlines.
Must pass a written accounting test.
Background check required.
Core Competencies
Financial Accuracy: Maintains detailed, audit-ready records and reconciliations.
Operational Agility: Streamlines processes, anticipates needs, and ensures smooth day-to-day functioning.
Collaboration: Builds trusted relationships across teams and vendors.
Strategic Insight: Connects financial data to business strategy and performance outcomes.
Integrity & Discretion: Handles sensitive information responsibly and professionally.
Perks
Hybrid work arrangement (in-office and remote)
Parking subsidy or monthly bus pass
401(k) with company match
Year-end performance bonus
Professional development support