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Service planner vs materials planner

The differences between service planners and materials planners can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a service planner and a materials planner. Additionally, a materials planner has an average salary of $58,467, which is higher than the $56,421 average annual salary of a service planner.

The top three skills for a service planner include customer complaints, data entry and customer service. The most important skills for a materials planner are supply chain, MRP, and purchase orders.

Service planner vs materials planner overview

Service PlannerMaterials Planner
Yearly salary$56,421$58,467
Hourly rate$27.13$28.11
Growth rate-3%-3%
Number of jobs15,43523,019
Job satisfaction-4
Most common degreeBachelor's Degree, 61%Bachelor's Degree, 65%
Average age4545
Years of experience22

What does a service planner do?

The duties of a service planner depend on their place or industry of employment. Typically, their responsibilities include performing market research and analysis, gathering and analyzing customer data and feedback, liaising with external parties such as vendors and suppliers, establishing guidelines and timelines, and developing strategies to optimize operations. They must also monitor the progress of operations from planning to execution, resolving problems should any arise. Moreover, a service planner usually works in a team setting, which requires an active communication line for a smooth and efficient workflow.

What does a materials planner do?

Usually working in a manufacturing setting, a materials planner's role is to manage the supply flow and inventory of materials. Their responsibilities revolve around liaising with vendors and other external agencies, processing purchase orders, monitoring the quality of supplies to ensure it is according to the standards, and coordinating with various teams to learn their needs. Furthermore, as a planner, it is essential to devise strategies to resolve any issues, all while adhering to the company's policies and standards.

Service planner vs materials planner salary

Service planners and materials planners have different pay scales, as shown below.

Service PlannerMaterials Planner
Average salary$56,421$58,467
Salary rangeBetween $40,000 And $78,000Between $45,000 And $74,000
Highest paying CitySan Francisco, CAOakland, CA
Highest paying stateCaliforniaCalifornia
Best paying companyLinkedInApple
Best paying industryEnergyAutomotive

Differences between service planner and materials planner education

There are a few differences between a service planner and a materials planner in terms of educational background:

Service PlannerMaterials Planner
Most common degreeBachelor's Degree, 61%Bachelor's Degree, 65%
Most common majorBusinessBusiness
Most common collegeWestern Carolina UniversityWestern Carolina University

Service planner vs materials planner demographics

Here are the differences between service planners' and materials planners' demographics:

Service PlannerMaterials Planner
Average age4545
Gender ratioMale, 44.5% Female, 55.5%Male, 52.7% Female, 47.3%
Race ratioBlack or African American, 9.7% Unknown, 4.9% Hispanic or Latino, 16.8% Asian, 7.0% White, 61.0% American Indian and Alaska Native, 0.5%Black or African American, 10.2% Unknown, 4.9% Hispanic or Latino, 16.8% Asian, 7.0% White, 60.5% American Indian and Alaska Native, 0.5%
LGBT Percentage11%11%

Differences between service planner and materials planner duties and responsibilities

Service planner example responsibilities.

  • Create budgets, select sites, negotiate contracts, manage logistics, oversee food and beverage, and coordinate vendors
  • Generate MRP on a monthly basis; run weekly selective MRP to include any addition requirements receive.
  • Review inventory and plan releases for assign accounts using customer's spreadsheets, EDI or MRP releases.
  • Generate shop order paperwork including Kanban pull card system and manual shop orders base upon customer demand.
  • Use of a RF scanner and floor jack.
  • Assist pickers with picking and RF scanner issues.
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Materials planner example responsibilities.

  • Develop and implement purchasing and contract management, policies and procedures and manage ISO documents and improvements.
  • Determine material and component requirements base on the MRP system and ensure availability to support production schedules.
  • Monitor MRP forecasts, inventory, customer demand, production requirements, inventory transactions and reject material.
  • Create and maintain MRP classification codes in addition to reviewing BOM accuracy to ensure correct component identification, ordering and release.
  • Maintain and setup supplier pull systems (KANBAN).
  • Key team member in planning, training, implementation, and support of a new ERP system.
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Service planner vs materials planner skills

Common service planner skills
  • Customer Complaints, 10%
  • Data Entry, 9%
  • Customer Service, 9%
  • Delivery Dates, 8%
  • Purchase Orders, 4%
  • MRP, 4%
Common materials planner skills
  • Supply Chain, 12%
  • MRP, 8%
  • Purchase Orders, 5%
  • Logistics, 5%
  • Customer Service, 5%
  • Material Planning, 5%

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