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Service planner vs production control clerk

The differences between service planners and production control clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a service planner and a production control clerk. Additionally, a service planner has an average salary of $56,421, which is higher than the $36,983 average annual salary of a production control clerk.

The top three skills for a service planner include customer complaints, data entry and customer service. The most important skills for a production control clerk are data entry, production reports, and customer orders.

Service planner vs production control clerk overview

Service PlannerProduction Control Clerk
Yearly salary$56,421$36,983
Hourly rate$27.13$17.78
Growth rate-3%-3%
Number of jobs15,435150,965
Job satisfaction--
Most common degreeBachelor's Degree, 61%Associate Degree, 33%
Average age4545
Years of experience22

What does a service planner do?

The duties of a service planner depend on their place or industry of employment. Typically, their responsibilities include performing market research and analysis, gathering and analyzing customer data and feedback, liaising with external parties such as vendors and suppliers, establishing guidelines and timelines, and developing strategies to optimize operations. They must also monitor the progress of operations from planning to execution, resolving problems should any arise. Moreover, a service planner usually works in a team setting, which requires an active communication line for a smooth and efficient workflow.

What does a production control clerk do?

Production control clerks will need to possess skills in data, entry, drafting customer supports and orders, dealing with production workers, and handling material inventory records. Also, clerical skills are a plus. This career calls for the reviewing and distribution of production work and shipment schedules, conferring with department supervisors on work progress and dates of completion, as well as the compilation of work progress reports, inventory levels, costs, and any issues in production.

Service planner vs production control clerk salary

Service planners and production control clerks have different pay scales, as shown below.

Service PlannerProduction Control Clerk
Average salary$56,421$36,983
Salary rangeBetween $40,000 And $78,000Between $26,000 And $51,000
Highest paying CitySan Francisco, CAHarrisburg, PA
Highest paying stateCaliforniaNew Hampshire
Best paying companyLinkedInFortive
Best paying industryEnergyManufacturing

Differences between service planner and production control clerk education

There are a few differences between a service planner and a production control clerk in terms of educational background:

Service PlannerProduction Control Clerk
Most common degreeBachelor's Degree, 61%Associate Degree, 33%
Most common majorBusinessBusiness
Most common collegeWestern Carolina UniversityWestern Carolina University

Service planner vs production control clerk demographics

Here are the differences between service planners' and production control clerks' demographics:

Service PlannerProduction Control Clerk
Average age4545
Gender ratioMale, 44.5% Female, 55.5%Male, 32.7% Female, 67.3%
Race ratioBlack or African American, 9.7% Unknown, 4.9% Hispanic or Latino, 16.8% Asian, 7.0% White, 61.0% American Indian and Alaska Native, 0.5%Black or African American, 10.1% Unknown, 4.9% Hispanic or Latino, 16.7% Asian, 7.0% White, 60.7% American Indian and Alaska Native, 0.5%
LGBT Percentage11%11%

Differences between service planner and production control clerk duties and responsibilities

Service planner example responsibilities.

  • Create budgets, select sites, negotiate contracts, manage logistics, oversee food and beverage, and coordinate vendors
  • Generate MRP on a monthly basis; run weekly selective MRP to include any addition requirements receive.
  • Review inventory and plan releases for assign accounts using customer's spreadsheets, EDI or MRP releases.
  • Generate shop order paperwork including Kanban pull card system and manual shop orders base upon customer demand.
  • Use of a RF scanner and floor jack.
  • Assist pickers with picking and RF scanner issues.
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Production control clerk example responsibilities.

  • Manage warehouse and shipping departments, responsible for outsourcing secondary machining of materials, purchasing MRO supplies and logistics.
  • Create shippers and labels, manually or electronically in EDI.
  • Operate CNC Router/Engraver to produce ADA compliant signs, plaques.
  • Receive and process order information from customers via e-mail and EDI.
  • Assist in the setup & programming of CNC machines for production.
  • Research, recommend, set up and maintain the company's new ERP system.
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Service planner vs production control clerk skills

Common service planner skills
  • Customer Complaints, 10%
  • Data Entry, 9%
  • Customer Service, 9%
  • Delivery Dates, 8%
  • Purchase Orders, 4%
  • MRP, 4%
Common production control clerk skills
  • Data Entry, 11%
  • Production Reports, 11%
  • Customer Orders, 10%
  • Production Sheets, 9%
  • Product Specifications, 8%
  • Logistics, 7%

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