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The differences between service planners and project schedulers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a service planner and a project scheduler. Additionally, a project scheduler has an average salary of $85,491, which is higher than the $56,421 average annual salary of a service planner.
The top three skills for a service planner include customer complaints, data entry and customer service. The most important skills for a project scheduler are project management, primavera p6, and project controls.
| Service Planner | Project Scheduler | |
| Yearly salary | $56,421 | $85,491 |
| Hourly rate | $27.13 | $41.10 |
| Growth rate | -3% | -3% |
| Number of jobs | 15,435 | 17,065 |
| Job satisfaction | - | 5 |
| Most common degree | Bachelor's Degree, 61% | Bachelor's Degree, 68% |
| Average age | 45 | 45 |
| Years of experience | 2 | 2 |
The duties of a service planner depend on their place or industry of employment. Typically, their responsibilities include performing market research and analysis, gathering and analyzing customer data and feedback, liaising with external parties such as vendors and suppliers, establishing guidelines and timelines, and developing strategies to optimize operations. They must also monitor the progress of operations from planning to execution, resolving problems should any arise. Moreover, a service planner usually works in a team setting, which requires an active communication line for a smooth and efficient workflow.
A project scheduler is responsible for organizing and managing project schedules, including meetings, appointments, and other related activities involved in the operational production. Project schedulers coordinate with clients and business partners to inform them of the schedule, respond to their inquiries and concerns, and take note of their availability, especially on cancellations and reschedules. They also perform administrative and clerical tasks as needed, such as writing meeting reports, updating clients' information on the database, operating the scheduling management system software, and evaluating progress reports and project deadlines.
Service planners and project schedulers have different pay scales, as shown below.
| Service Planner | Project Scheduler | |
| Average salary | $56,421 | $85,491 |
| Salary range | Between $40,000 And $78,000 | Between $61,000 And $118,000 |
| Highest paying City | San Francisco, CA | San Francisco, CA |
| Highest paying state | California | California |
| Best paying company | AstraZeneca | |
| Best paying industry | Energy | Professional |
There are a few differences between a service planner and a project scheduler in terms of educational background:
| Service Planner | Project Scheduler | |
| Most common degree | Bachelor's Degree, 61% | Bachelor's Degree, 68% |
| Most common major | Business | Business |
| Most common college | Western Carolina University | Western Carolina University |
Here are the differences between service planners' and project schedulers' demographics:
| Service Planner | Project Scheduler | |
| Average age | 45 | 45 |
| Gender ratio | Male, 44.5% Female, 55.5% | Male, 67.8% Female, 32.2% |
| Race ratio | Black or African American, 9.7% Unknown, 4.9% Hispanic or Latino, 16.8% Asian, 7.0% White, 61.0% American Indian and Alaska Native, 0.5% | Black or African American, 10.2% Unknown, 4.9% Hispanic or Latino, 16.9% Asian, 7.0% White, 60.4% American Indian and Alaska Native, 0.5% |
| LGBT Percentage | 11% | 11% |