Operations Supervisor
Service supervisor job in Windsor, CT
The Operations Supervisor is responsible for overseeing and optimizing daily operational activities within our healthcare technology environment. This role is pivotal in ensuring efficient workflows, maintaining service quality, and supporting cross-functional teams to meet performance goals. The ideal candidate will demonstrate strong leadership, organizational, and analytical skills to effectively manage resources, monitor key performance indicators (KPIs), and drive continuous improvement across operational processes. As a key member of the operations team, the Operations Supervisor will collaborate closely with internal departments to ensure alignment with company objectives and regulatory compliance.
Essential Duties and Responsibilities:
Team Oversight & Leadership
Supervise and support billing staff, providing direction, training, and performance feedback.
Maintain appropriate staffing levels, oversee daily workload distribution, and ensure team adherence to company policies and processes.
Conduct regular team meetings to communicate updates, performance goals, and process improvements.
Collaboration with offshore billing leaders.
Accounts Receivable (AR) Management
Review and analyze AR aging reports to identify trends, root causes, and opportunities for improvement.
Lead deep-dive reviews into high-balance, aged, or problematic accounts and implement effective resolution strategies.
Develop and execute remediation plans to address recurring denials, delays, or errors in claim processing.
Performance & Quality Oversight
Monitor team productivity and accuracy against established SLAs and KPIs (e.g., Days in AR, Clean Claim Rate, Denial Rate, FPAR).
Conduct regular quality audits of billing and follow-up work to ensure compliance with payer requirements and internal standards.
Provide coaching and corrective action where necessary to drive continuous improvement.
Process Improvement & Reporting
Collaborate with cross-functional teams (e.g., Posting, Credentialing, Client Success) to streamline workflows and eliminate bottlenecks.
Create and maintain dashboards and reporting tools to track team and account performance.
Recommend process and system enhancements to improve cash flow, accuracy, and client satisfaction.
Client & Leadership Communication
Provide updates and insights to leadership on account performance, escalation risks, and progress on remediation initiatives.
Support client reviews by preparing AR summaries, trend analyses, and action plans as needed.
Required Knowledge, Skills and Abilities:
Strong understanding of claim submission, payment posting, denials management, and payer reimbursement rules.
Proficient in Excel, billing software, and reporting tools.
Exceptional organizational, analytical, and communication skills.
Ability to lead, motivate, and hold team members accountable in a fast-paced environment.
Experience with multiple specialties (e.g., ENT, Orthopedics, Pathology, etc.).
Working knowledge of KPI frameworks such as Days in AR, Net Collection Rate, and Denial Trends.
Education and Experience:
Bachelor's degree in Business, Communications, or related field (preferred).
Minimum 5 years of experience in call center management, preferably in healthcare.
Experience with healthcare technologies, CRM systems, and patient engagement platforms
Strong leadership, problem-solving, interpersonal, and organizational skills.
Familiarity with EHR systems and healthcare compliance standards.
Ability to manage multiple priorities in a fast-paced environment.
Demonstrated success in leading teams, improving service delivery, and managing operational performance.
Work Location: In-office, 5 days per week - Windsor, CT
Travel Requirements: 20%
CT Construction Services Lead
Service supervisor job in Rocky Hill, CT
CONSTRUCTION SERVICES PRACTICE
Michael Baker International's Construction Services staff supports clients by acting as their trusted on-site agent through all phases of construction, from pre-design to close-out, by providing qualified construction managers, inspectors, constructability reviewers, schedulers, estimators and safety experts. As new technologies evolve throughout the construction industry, innovative ideas are required to maintain and deliver successful construction projects.
DESCRIPTION
Michael Baker International is seeking a CT Construction Services Lead to oversee and grow our construction services operations in Connecticut and the surrounding region. This role combines technical leadership, project management, and business development responsibilities for facilities, highway, bridge, railroad, and utility infrastructure construction projects, primarily in Connecticut and potentially in Rhode Island and Massachusetts.
RESPONSIBILITIES
Project Leadership & Oversight
Lead and oversee all contract administration, construction management, and inspection operations on-site.
Ensure projects are constructed in accordance with approved construction documents, permits, and quality standards.
Manage and mentor Michael Baker's, subconsultants', and third-party construction inspection project staff.
Support clients with construction project cost control, including evaluating change orders.
Coordinate with clients, stakeholders, and contractors on various construction projects in New England.
Ensure scheduled completion deadlines are met and maintain high client satisfaction.
Project Management
Serve as the primary point of contact for assigned projects, overseeing project delivery from initiation through close-out.
Develop and manage project budgets, schedules, and resource allocation.
Prepare and present project status reports to internal and external stakeholders.
Identify and mitigate project risks, ensuring compliance with safety and regulatory requirements.
Business Development
Identify and pursue new business opportunities within the Connecticut construction market and surrounding regions.
Build and maintain strong relationships with existing and prospective clients, industry partners, and stakeholders.
Lead or support the preparation of proposals, presentations, and marketing materials for new projects.
Represent Michael Baker International at industry events, conferences, and client meetings to promote our construction services.
Monitor market trends and competitor activities to inform strategic business development initiatives.
PROFESSIONAL REQUIREMENTS
Bachelor's Degree in Construction Management, Civil Engineering, or related field.
10+ years of construction-related experience on transportation infrastructure projects.
Professional Engineer (PE) license in Connecticut and/or CCM certification is desirable.
Supervisory and project management experience required.
Knowledge of CTDOT construction policies and procedures.
Proven experience in business development or client relationship management is highly desirable.
COMPENSATION
The approximate compensation range for this position is $150,000 - $220,000. This compensation range is a good faith estimate for the position at the time of posting. Actual compensation is dependent upon factors such as education, qualifications, experience, skillset, and physical work location.
#LI-LM1
Auto-ApplyGuest Service Supervisor
Service supervisor job in Norwich, CT
Our Guest Service Supervisor (GSS) is responsible for accomplishing store objectives by supervising staff and organizing and monitoring work processes directed by management. At Global Partners, business starts with people. Since 1933, we've believed in taking care of our customers, our guests, our communities, and each other-and that belief continues to guide us.
The Global Spirit is how we work to fuel that long term commitment to success. As a Fortune 500 company with 90+ years of experience, we're proud to fuel communities-responsibly and sustainably. We show up every day with grit, passion, and purpose-anticipating needs, building lasting relationships, and creating shared value.
:
* Supervise employees making sure they are performing all the job duties implemented by management.
* Coaching employees by giving them constructive feedback to help perform certain tasks.
* Greet guests and provide an enjoyable shopping experience for everyone.
* Adhere to the execution of established safety, security, quality and store operations policies, procedures, and practices.
* Operate the point of sale pursuant to corporate standards; maintain proper cash levels (including employees being supervised).
* Ensure all store housekeeping functions are completed (cleaning, dusting, sweeping, mopping, emptying trash etc.).
* Ensure the 24/7 execution of all guest service programs and processes.
* Responsible for all cash processes which includes deposit preparation, lottery, gift cards, and checks where applicable.
* Always replenishes products to ensure in-stock conditions.
* Address inquiries and complaints from guests.
* Check in external and internal vendors per established guidelines.
Additional Job Description:
* Must be available to work flexible hours that may include day, nights, weekends and or holidays.
* Must be efficient and organized.
* Must be at least 18 years of age to be considered for position.
* Ability to freely access all areas of the store including selling floor, stock area, and register area.
* Ability to reach, bend, twist, stoop, kneel, crouch, climb and lift up to 25 lbs. during a shift.
* Work in intermittent temperatures (i.e., cooler, outside, etc.,).
* Must have reliable transportation.
* High School Diploma High school diploma or equivalent
Pay Range:
$17.85 - $20.85
The pay range for this position is outlined above. The final amount offered at the start of employment is determined based on factors including, but not limited to, experience level, knowledge, skills, abilities and geographic location, and the Company reserves the right to modify base salary at any time, including for reasons related to individual performance, Company or individual department/team performance and market factors.
Our Commitments to You
* Coins! We offer competitive salaries and opportunities for growth. We have an amazing Talent Development Team who create trainings for growth and job development.
* Health & Wellness - Medical, Dental, Visions and Life Insurance. Along with additional wellness support.
* The Road Ahead - We offer 401k and a match component!
* Professional Development - We provide tuition reimbursement; this benefit is offered after 6 months of service.
What to Expect From the Hiring Process (old GPS of the Interview Process)
We value passion and potential. Please apply if you're qualified and interested-we'd love to hear from you.
A member of our Talent Acquisition team will review your application and may connect you with the hiring manager if your experience is a strong match.
Interviews are conducted virtually and in person, depending on the role. We'll provide more details about next steps if selected to move forward.
Global Partners LP is an equal opportunity employer. We foster a company culture where ideas from all people help us grow, move and thrive. We embrace the diversity of all applicants and do not discriminate against race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. If you have a disability and need an accommodation to apply, please contact our recruiting department at ************ or 781-7GP-WORK.
* Disclaimer: At Global Partners, we don't use lie detector tests for any employment decisions. We follow all the rules and regulations, so we need to let you know: In Massachusetts, it's illegal to require or administer a lie detector test as a condition of employment of continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Auto-ApplyCustomer Service Supervisor
Service supervisor job in Waterbury, CT
Job Details Waterbury, CT - Waterbury, CTDescription Customer Service Supervisor
At Hubbard-Hall Inc., we've been helping manufacturers get better results with less chemistry, cost, and complexity for more than 175 years. Headquartered in Connecticut with manufacturing in South Carolina and Michigan, we combine hands-on tank-side expertise with best-in-class logistics. We're proud of our history-and excited about our future.
Now, we're looking for a Customer Experience Supervisor to lead our Customer Experience team and ensure every interaction exceeds expectations. If you thrive on problem solving, building strong relationships, and making processes smoother for both customers and colleagues, this role is for you.
What You'll Do
Lead, mentor, and support the Customer Experience team to deliver timely, accurate, and professional service.
Partner with sales, purchasing, production, and logistics teams to ensure seamless communication and customer satisfaction.
Monitor orders, forecasts, surveys, and service data to anticipate customer needs and resolve issues quickly.
Communicate proactively with customers about changes, delays, or concerns-always working toward a solution that leaves them satisfied.
Oversee order processing, billing, returns, credits, and e-commerce accounts.
Develop and train team members to continuously improve skills, processes, and use of company systems.
Contribute to standardized policies and procedures that drive efficiency and consistency across the company.
Support ISO and Responsible Distribution Quality Management Systems by recommending improvements, verifying solutions, and maintaining records.
Jump in where needed-whether that's covering customer experience duties at other locations or organizing site events.
What You'll Bring
At least 5 years of customer service experience, with time spent as a Customer Service Representative.
A proven ability to supervise, coach, and develop team members.
Strong problem-solving skills and the ability to investigate and resolve customer issues with empathy and efficiency.
Comfort working with cross-functional teams and balancing multiple priorities.
Familiarity with ERP/CRM systems and willingness to continue growing technical skills.
A collaborative, customer-first mindset with a drive for continuous improvement.
Why Join Us
At Hubbard-Hall, you'll be part of a company that values candor, speed, and respect-both in how we serve customers and how we work with each other. You'll have the opportunity to shape the customer experience in a company that honors its past while innovating for the future.
Hubbard-Hall, Inc. is an equal opportunity employer. Hubbard-Hall, Inc. does not discriminate in employment with regard to race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service or any other characteristic protected by law.
Supervisor, Field Service
Service supervisor job in Worcester, MA
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Do you thrive in environments where operational excellence and team development drive customer satisfaction? As a Field Services Supervisor at Spectrum, you will oversee installation and service operations from the node to the home, ensuring every aspect meets our technical standards and safety protocols. Lead a team dedicated to delivering superior craftsmanship and performance, making a measurable difference in the experience our customers receive.
How You'll Make an Impact
* Supervise installation and service operations to meet customer and technical standards
* Coordinate training, mentor team members, and conduct performance evaluations to drive productivity and safety
* Conduct quality control checks and field safety observations to ensure compliance with Spectrum standards
* Resolve and proactively prevent escalated customer issues through effective problem-solving
* Facilitate communication and cooperation with internal teams and service partners to support operational excellence
* Ensure team members maintain necessary company-issued tools and equipment
* Maintain records and documentation according to Spectrum's policies
Working Conditions
* Work indoors in confined spaces and poorly ventilated areas, including attics during extreme temperatures
* Exposure to dust, noise, insects, pets and cleaning solutions
* Perform duties in commercial, factory and outdoor environments, sometimes near power lines and electricity
* Travel in inclement weather and work at various heights above ground on telephone and power poles
* Some out-of-town and overnight travel required based on business needs
* Occasional overtime, weekend or second shift work as needed
* Some tasks performed in an office setting
WHAT YOU'LL BRING TO SPECTRUM
Required Qualifications
Education:
* Associates degree in electronics or related field, or equivalent work experience
* Industry and vendor specific certifications and training, such as NCTI, SCTE, BCT/E
Experience:
* 5+ years of field technician work experience
* Supervisory experience in a technical environment or equivalent work experience
* Experience with complex cabling jobs, including installation of Cat5/Cat6 cabling
* Experience programming and installing routers, Internet gateway services, Layer2/3 Ethernet switches, and wireless access points in commercial environments
Skills:
* Ability to read, write, speak, and understand English
* Effective communication skills with employees, customers, and suppliers
* Advanced understanding of TCP/IP stack and network design
* Ability to use software tools, computer applications, and test equipment
* Knowledge of basic network devices and appliances
* Ability to safely use weight-bearing equipment
* Valid driver's license with satisfactory driving record
Preferred Qualifications
Education:
Experience:
* 1+ year(s) of supervisory or leadership experience
Skills:
* Ability to manage customer interactions, resolutions and demonstrate leadership qualities and motivate others
* Ability to handle multiple projects and tasks, prioritize and organize effectively
* Moderate knowledge of residential and commercial facility construction design and layout
* Basic knowledge of Spectrum's products and services
Apply now, connect a friend to this opportunity or sign up for job alerts!
#LI-MW3
TCB401 2025-66559 2025
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between $67,100.00 and $107,300.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Baggage Service Lead Agent
Service supervisor job in Windsor Locks, CT
To coordinate the daily shift functions of the baggage service department for the Baggage Service Agents.
QUALIFICATIONS: A. EDUCATION AND EXPERIENCE 1. High School diploma or equivalent. 2. Computer experience necessary. 3. Previous customer service experience preferred.
4. Must be 18 years of age or older.
5. Must have reliable telephone and transportation.
6. Must have prior baggage service or airline experience.
B. PERSONAL AND PHYSICAL REQUIREMENTS
1. Treat all information as confidential.
2. Possess the tact to deal with all levels of passengers, client representatives and employees.
3. Must be able to sit, stand, lift, and/or bend throughout shift.
4. Must pass a pre-employment drug test.
5. Must pass a pre-employment criminal background check.
6. Must be able to read, write, understand and carry out instructions in English.
7. Must meet necessary requirements to obtain a security sensitive identification badge.
8. Must be able to verbally direct in English.
9. Must be a citizen of the United States or possess the necessary authorization from the Immigration and Naturalization Service (INS).
PERFORMANCE RESPONSIBILITIES:
1. Must ensure that carousel agents are making baggage arrival announcements when customers arrive in the claim area providing information and instructions. Must ensure that the Log Agents are logging each flight as bags are delivered to the claim area.
2. Must monitor the delivery of baggage and handle irregularities associated with the internal baggage process.
3. Must ensure the agents initiate files for lost, damage and pilfered baggage. Must ensure the tracing activity is completed daily for tracers and on hands. Must ensure settlement claims are monitored.
4. Must ensure agents coordinate the return of delayed luggage to customers. Must ensure agents are preparing Bag Delivery Orders properly and arranging for deliver promptly.
5. Must ensure agents process and secure unclaimed luggage within 90 minutes, updates files and creates an on hand record in SABRE. Must ensure that agents contact the passengers immediately upon arrival of unclaimed bags if phone number or address is available.
6. Must ensure solid communication with Ramp services regarding bag deliveries or missing bags.
7. Must be familiar with all FAA/Airline/Company regulations.
8. Must keep Baggage Manager informed of needs and problems in assigned areas, maintain cleanliness of immediate work and report maintenance needs.
9. Project a positive image and respond to inquiries from airlines, staff and public in a courteous manner.
10. Attend meetings and in-services as required.
11. Utilize appropriate communications channels and maintain records, reports and files as required.
12. Must be attired in proper uniform attire as directed by company officials and identification badges must always be visible.
13. Adhere to company policies and procedures and participate in achievement of company objectives.
14. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner.
15. Assign daily assignments to agents and follow up to ensure duties are correct and complete.
16. Complete Supervisor Checklist daily.
17. Ensure Queues are checked and responded to each hour.
18. Ensure that all agents have been properly trained to complete daily assignments and duties.
19. Ensure that proper on hand inventories are completed correctly and completely each shift.
20. Ensure that all agents are dressed properly and professionally.
21. AM Supervisor must make copies of Time Sheets. Ensure that the Attendance Log is updated daily with tardiness, absences, vacations, code 39s etc.
22. Must check time sheets throughout shift to ensure agents are signing in completely and correctly.
23. Must coach and counsel agents on Disciplinary Action Forms for attendance, code 39s, customer complaints etc. Ensure that coaching and counseling of agents is fair and consistent. Agents must be coached and counseled within 48 hours of incident. Disciplinary Action forms should be kept in the employee's personnel file.
24. Ensure that agents are 100% compliant on recurrent/ongoing training.
25. Keep proper records and documentation of all checks and travel vouchers that are distributed. Ensure that the check log is updated. You are responsible and held accountable for your die plate.
26. Perform other duties as requested.
Protective Services Supervisor
Service supervisor job in Springfield, MA
Full-time, 35 hours per week
NOT Remote
Responsible for coordinating and supervising the Protective Services Program and staff.
Review Protective intakes, assign cases to Protective Services workers, and monitor the assessment/evaluation process and casework practice to ensure compliance with 651 CMR 5.00 and other applicable instructions and memoranda governing the Protective Services program.
Provide administrative and clinical supervision for direct reports.
Complete regular review of written case documentation for compliance with EA regulations and properly direct Protective Services Case Workers.
Provide back-up consultation to On Call Worker.
Monitor staff compliance with verbal and written reports to the District Attorney's Office when a case of serious abuse, neglect or exploitation exists.
Participate in legal actions on behalf of the Corporation, coordinate contacts with the Corporation's staff and attorneys, and represent Home Care Corporations in relevant court proceedings.
Enforce compliance with agency personnel policies.
Provide technical assistance/consultation with the agency's other case managers on protective services as needed.
Coordinate communication and meetings with the EOEA Regional Manager and other EA staff where appropriate.
Attend appropriate meetings and trainings to ensure program compliance with EOEA directives and carry out other Protective Services program planning and implementation as assigned.
Participate in the development and/or training of all Home Care personnel.
Attend individualized supervisory sessions and in-service trainings.
Conduct in-services in the community.
Represent the agency within the community and the service system; serve as liaison with contracted agencies for specialized programs such as in-home counseling, guardianship, emergency food, emergency shelter, etc.
Appropriately access CORI data and strictly abide by the terms and conditions of the agreement of Non-Disclosure.
Maintain and enforce strict confidentiality standards and ensure the security of client information.
Attain a thorough knowledge and understanding of ASAP and other Community-based Programs and maintain an ability to make appropriate referrals.
Conduct home visits in place of or in assistance to Protective Services Case Workers.
Education and Experience
(a) a Master's or higher degree from an accredited school in social work, psychology, counseling, human development, nursing, sociology, criminal justice, public health, public policy, or gerontology, and at least one year of experience in counseling, casework, case management, preferably in a Protective Services or crisis intervention role; or
(b) A Bachelors' degree from an accredited school in social work, psychology, counseling, human development, nursing, sociology, criminal justice, public health, public policy, or gerontology, and at least two years of experience in counseling, casework or case management providing protective or crisis intervention services
Supervisory experience is preferred
Public Service Loan Forgiveness (PSLF)
If you are employed by a not-for-profit organization such as GSSSI, you may be eligible for the PSLF Program for student loans.
Enviornmental Services Supervisor
Service supervisor job in Northampton, MA
Site: Cooley Dickinson Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
With energy and purpose, Cooley Dickinson Health Care, a member of the Mass General Brigham system, is advancing health care in western Massachusetts, and has been since 1886. Our network employs more than 2,00 medical professionals and support staff, at our main Hospital campus in Northampton and additional locations in twelve towns throughout the Pioneer Valley. Cooley Dickinson's VNA & Hospital is also a vital part of our network, providing home-based services through-out Hampshire and Franklin counties.
Job Summary
SHIFT: Monday - Friday 2:00pm-10:30pm, with rotating weekends and holidays.
The Environmental Services Supervisor is responsible for providing leadership and guidance to staff to ensure high standards of cleanliness and customer satisfaction are achieved, exceeded, and maintained.
This position reports to the Director, Support Services and operates within established organizational and departmental policies and procedures.
Qualifications
MINIMUM REQUIREMENTS:
* High school diploma or equivalent required
* Minimum of two (2) years supervisory experience required, preferably in a service-related field with high customer contact
* Demonstrated attention to detail required
* High quality customer service skills required
* Demonstrated excellent written and oral communication skills required
* Proficiency in Windows based software including Office, Word, Excel, PowerPoint, and Outlook required
Additional Job Details (if applicable)
ESSENTIAL JOB FUNCTIONS:
* Have full knowledge of all housekeeping tasks.
* Consistently accomplish departmental objectives.
* Orient, train, assign, schedule, coach, counsel, and discipline employees. Provide orientation training to new staff on department-specific competencies and duties, as well as re-training as necessary.
* Provide oversight of the cleaning contracts for all off-site locations.
* Promote housekeeping quality initiatives by conducting inspections, customer interviews, and proactively scheduling project work.
* Maintain a safe, secure, and healthy work environment by following and enforcing standards, policies, procedures, and regulations.
* Track cleaning supplies; ensure equipment is clean and in good working order.
* Act with ethics and integrity.
* Maintain clear and open communication with all departments throughout the facility.
* Identify best practices to generate new and innovative ideas to improve service and/or reduce costs.
* Maintain established hospital and departmental policies and procedures, objectives, confidentiality, quality improvement program, compliance, safety, infection control and environmental standards.
* Maintain professional growth and development through attendance at seminars, workshops, conferences or in-services, professional affiliations or journals to stay abreast of current trends in field of expertise.
* Meet annual competency and retraining requirements. Ensure staff meets annual competency and retraining requirements.
* Attend meetings as required.
* Regular and reliable job attendance is an essential job function.
* Perform other functions/duties as requested.
Remote Type
Onsite
Work Location
30 Locust Street
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Evening (United States of America)
Pay Range
$62,608.00 - $91,156.00/Annual
Grade
7
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
Cooley Dickinson Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
Auto-ApplyOperations Supervisor
Service supervisor job in Palmer Town, MA
JOB TITLE: Operations Supervisor
EMPLOYER: Sherwood Lumber Corporation
DEPARTMENT: Operations
REPORTS TO: Operation Manager
SUMMARY: The Operations Supervisor oversees daily warehouse, logistics, and production support functions for Sherwood Lumber. This role ensures the safe, efficient, and accurate movement, storage, and distribution of materials and finished products. The Operations Supervisor leads a team of warehouse associates and production support staff to maintain high service standards, operational excellence, and compliance with company policies and safety regulations.
DUTIES AND RESPONSIBILITIES:
Assists Operations Manager in production activities.
Track metrics such as on-time delivery, order accuracy, and inventory variances; provide regular updates to management.
Reviews, corrects, and approves time and attendance records in preparation of payroll processing for operations staff within specialty warehouse.
Ensures that members of staff adhere to customers specifications during production to guarantee customer satisfaction.
Ensure timely and accurate picking, checking, staging, and loading of orders to customers and job sites.
Promote and enforce a culture of safety and adherence to OSHA and company safety standards; maintain a clean and organized facility.
Coordinate daily workflow and assign tasks to team members in priority order.
Mentors and manages team members, identify lapses, and conduct training on the job to equip staff with knowledge of developing trends in order to build a highly skilled department.
Identify and implement process improvements to increase productivity, reduce waste, and enhance customer satisfaction.
Ensures that members of the operations team adhere to company rules and work ethics.
Collaborate with sales and customer service teams to resolve delivery or product issues quickly and professionally.
Handle inquiries emails/phone calls from customers & sales (re shortages, pods, invoices damaged, etc.) - Works with sales, customers, etc.
Car/truck inspections of poor inbound material for specialty.
Performs other related duties as assigned by management.
SUPERVISORY RESPONSIBILITIES:
Supervises production team employees within the operation department.
Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
QUALIFICATIONS:
Preferred: Associate's Degree (AA) or equivalent from a two-year college or technical school, or six months to one-year related experience and/or training, or equivalent combination of education and experience.
Computer skills required: Microsoft Office Suite; ERP System; and Time & Labor Management System.
Preferred Knowledge of warehouse management systems (WMS) and ERP software.
Other skills required:
Excellent written and oral communication skills.
Strong organizational, problem-solving, and analytical skills.
Ability to multi-task in a fast-paced environment.
Ability to work closely with peers and leadership on team orientated goals.
Ability to follow company directives and instruction.
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
Continually required to sit.
Frequently required to walk.
Occasionally required to stand in addition to climb, balance, bend, stoop, kneel, or crawl.
Occasionally exposed to the following outside weather conditions: extreme heat and/or cold, wet and/or humid.
While performing the duties of this job, the noise level in the office work environment is usually quiet to moderate; the noise level outdoors in lumber yard(s) is usually very loud.
The employee must occasionally lift and/or move up to 50 pounds.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Auto-ApplyField Service Supervisor
Service supervisor job in Berlin, CT
Apply now " Tradebe Site: Tradebe Berlin Department: Operations Business Line: Environmental Services & Global Functions Field Service Supervisor Description: Tradebe is a group of industrial businesses dedicated to creating a more sustainable planet and making a real impact on human wellbeing. In the US, we lead the way in recycling and the circular economy, managing diverse environmental challenges sustainably.
Our Field Services team delivers essential industrial services directly in the field, including tank cleaning, spill response, waste removal, and more. This hands-on team plays a critical role in environmental protection and often travels to various sites. Join us and make a real impact on the environment!
The Opportunity
* ~ 50% travel throughout the US
* Paid weekly
What will you do? Make an impact!
Join Tradebe as a Field Services Supervisor and lead industrial cleaning projects at customer sites. This is a working supervisor position and a great opportunity for field service professionals who enjoy hands-on work, leadership responsibilities, and variety in their day-to-day tasks.
Key Job Responsibilities
* Ensure compliance with Environmental, Health, and Safety (EHS) standards
* Monitor and enforce DOT and OSHA safety rules during cleanup activities
* Conduct site safety meetings and maintain proper protective equipment levels
* Manage all phases of on-site projects, including scheduling and team supervision
* Communicate effectively with clients and maintain accurate project documentation
* Safely operate heavy equipment and tools for cleanup operations
* Perform physical labor related to cleanup, waste removal, and remediation
* Other duties as assigned
Do you have what it takes?
* High school diploma or GED (college degree preferred)
* 2+ years of industrial cleaning/field services experience highly preferred
* 1-2+ years of supervisory experience (depending on level)
* Valid driver's license required
* Ability to obtain TWIC card
* Prior emergency response experience
* Ability to work flexible schedules and travel as needed
* Strong communication skills and ability to follow written/oral instructions
What's in for you?
Why Tradebe is Right for You
* Competitive pay and benefits
* Student loan repayment assistance
* Generous vacation and sick plans
* Medical (including telehealth), dental and vision
* 401k Retirement match
* Flexible spending accounts (FSA)
* Health savings accounts (HSA)
* Agency paid, basic life and AD&D insurance
* Career ladders, professional development, and promotion opportunities
* Leadership opportunities
* Great work environment and culture
* And MORE!
Ready to make a difference? Apply now!
#TeamTradebe #SustainableCareers #TradebeJobs
The hourly pay rate for this position ranges from $27.50-$35.00 per hour depending on factors such as your location, experience, skills, and qualifications. Please note that the top end of the range is not guaranteed. This range is provided to offer transparency and should not be interpreted as a guaranteed offer. Final compensation will be determined through a thoughtful assessment of your background and fit for the role.
If this offer does not match your expectations, but you would like to develop your career in a company that promotes circular economy and sustainability, register on our Career Page, and don't miss out on new job opportunities!
Tradebe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law
.
Environmental Services / Custodial Operations Manager 2
Service supervisor job in West Hartford, CT
Role OverviewSodexo is #HIRING an experienced Environmental Services - Custodial Operations Manager 2 to lead operations for our client partners at the University of St. Joseph in West Hartford, CT. This is a hands-on leadership role responsible for ensuring a clean, safe, and welcoming campus environment.
Our successful candidate will walk around the entire campus, help hands on with general custodial work, and inspect work daily to meet Annual Audit expectations, have experience managing sanitation for up to 15 buildings and demonstrated history of excellent team building experience.
COVID Response, KRONOS and Maximo experience are preferred.
Primarily day shift with occasional swing shift responsibilities.
Valid Driver's License and Clear Background required.
What You'll DoHold a valid driver's license and drive company vehicles as needed.
Walk the campus daily to inspect custodial work and ensure compliance with Annual Audit standards.
Assign, schedule, and inspect sanitation processes across up to 15 buildings.
Manage custodial equipment, supplies, and floor care strategies, including operation of floor machines.
Provide a clean and safe environment for faculty, students, and staff.
Drive positive client and student satisfaction scores through exceptional service delivery.
Lead and motivate a cohesive team across 1st and 2nd shifts, ensuring strong collaboration and performance.
What We OfferCompensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience.
Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training.
Sodexo offers a comprehensive benefits package that may include: Medical, Dental, Vision Care and Wellness Programs 401(k) Plan with Matching ContributionsPaid Time Off and Company HolidaysCareer Growth Opportunities and Tuition ReimbursementMore extensive information is provided to new employees upon hire.
What You BringValid Driver's License with a clear background check.
Proven ability to build and lead a strong, collaborative team.
Preferred: Experience with COVID response protocols, KRONOS, and Maximo systems.
Ability to walk campus, lift, and actively participate in hands-on custodial activities.
Experience managing custodial operations for multiple shifts, including 2nd shift.
Knowledge and experience with floor care machines and sanitation standards.
Who We AreAt Sodexo, our purpose is to create a better everyday for everyone and build a better life for all.
We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate.
Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike.
We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself.
You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work.
This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected.
We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
If you need assistance with the application process, please complete this form.
Qualifications & RequirementsMinimum Education Requirement - Associate's Degree or equivalent experience Minimum Management Experience - 2 years Minimum Functional Experience - 2 years of work experience in Housekeeping, Environmental or Custodial Services
Contact Center Supervisor - SME
Service supervisor job in Hartford, CT
Responsible for supervising direct reports who provide assistance, services, resources, referrals, and consultation on various Non-Medical Counseling (NMC)/Employee Assistance Programs (EAP) and work/life issues to military service members and their families. Demonstrates an ability to train, coach, counsel, and evaluate the performance of direct reports. Guides direct reports to effectively handle and manage high-risk calls with professionalism and in accordance with established protocols. Maintains the highest degree of sensitivity, compassion, and respect for Service members and their families.
+ Hires, trains, coaches, counsels, and evaluates the performance of direct reports
+ Ensures performance guarantees are met or exceeded. Interfaces with external and internal customers to ensure optimal efficiency of service
+ Acts as a liaison with internal departments. Assists in the development and implementation of policies and procedures
+ Facilitates and participates in staff training
+ Participates in staff meetings and clinical conferences
+ Supports quality and risk management to meet call center target metrics
+ Ensures complete and accurate documentation in case management system (CMS)
+ Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations
+ Demonstrates understanding of military culture and addresses Service members by their rank, thanks Service members and their families for their service, and has excellent empathic listening skills paired with appropriate clinical interventions
+ Follows established protocols and completes all annual compliance requirements such as External Certification Authority (ECA) renewal as well as annual training such as Cyber Awareness and PII to ensure access to the CMS system is maintained
**Minimum Qualifications**
+ Master's degree in social work and Family Therapy, Counseling, or other human services field
+ Unrestricted state Licensure to practice independently (LCSW, LPC, LMFT) required. Certified Employee Assistance Professional (CEAP) preferred.
+ Minimum 3 years post-graduate work experience in counseling, social work, and mental health services plus additional minimum of 3 years' experience in supervisory or leadership position. Prior experience working with military and/or Veterans populations preferred. Military spouse or family member experience in a military community highly desirable
**Other Job Specific Skills**
+ Must be a U.S. Citizen
+ Knowledge of mandated procedures for child and elder abuse situations
+ Familiarity in core services areas of child development, parenting, adoption, education, and service for older adults
+ Exceptional written and verbal communication skills
+ Strong MS Office skills (Word, Excel, PowerPoint) and ability to type 50 wpm
+ Excellent organization and time management skills
+ Comply with all HIPAA regulations
+ Ability to obtain a Public Trust clearance
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
**Physical Requirements**
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$62,200 - $96,000
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
Center Supervisor
Service supervisor job in Worcester, MA
By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.
Job Description
Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers.
About the role:
Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. You will report to the Center Manager and oversee the general management of employees assigned to the production areas.
BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd.
How you will contribute:
You will oversee employee performance and scheduling
You will lead Inventory Control efforts and lead in operational efforts
You will work with donors to resolve concerns
You will analyze opportunities specific to non-conforming events
You will perform all tasks for Medical History, Phlebotomy, and Sample Processing areas.
You will foster teamwork, communicate and resolve conflicts.
What you bring to Takeda:
High school diploma or equivalent
Cardiopulmonary Resuscitation (CPR) and AED certification
Frequent bending and reaching
Ability to walk and stand for entire shift, frequent lifting to 32 pounds and occasional lifting to 50 pounds
Fine motor coordination, depth perception, and ability to monitor equipment from a distance
Because of potential exposure to bloodborne pathogens, pro-longed glove wear is required
What Takeda can offer you:
Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment.
More about us:
At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.
Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to bring Better Health and a Brighter Future to people around the world.
BioLife Compensation and Benefits Summary
We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.
For Location:
USA - MA - Worcester
U.S. Hourly Wage Range:
$26.86 - $36.94
The estimated hourly wage range reflects an anticipated range for this position. The actual hourly wage offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location.
U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.
EEO Statement
Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.
Locations
USA - MA - Worcester
Worker Type
Employee
Worker Sub-Type
Regular
Time Type
Full time
Job Exempt
No
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Supervisor, Deal Management
Service supervisor job in Hartford, CT
**_What Revenue Management contributes to Cardinal Health_** Revenue Management is responsible for developing, communicating, and leading the execution of market strategy and profitability optimization through pricing and value-capture activities at both the strategic and tactical levels. The group uses modeling and analytics to create pricing strategies for our products and distribution services.
Deal Management owns the deal process, including collaborating with sales to translate offer strategy into a customer-specific deal strategy and pricing, facilitating the deal approval process and related governance, and financial modeling of deal economics across a variety of scenarios. This job family is also responsible for validating our contracts have the appropriate terms and conditions prior to finalizing the relationship.
**_Responsibilities_**
+ Collaborate effectively across functions in Marketing, Sales, Operations, and Finance to develop pricing and incentive strategies and models, in response to customer RFP and other proposal requests
+ Extract, manipulate, and prepare data and information from multiple sources and leverage findings to develop and recommend pricing strategies
+ Effectively communicate data, information, and findings on market pricing intelligence, pricing analytics and pricing recommendations to the Marketing and Sales teams
+ Create financial models, applying pricing analytics and other financial components related to the deal
+ Communicate with Senior Leadership to facilitate questions and discussions related to the deal models to gain approval
+ Communicate key pricing and incentive insights and recommendations, while driving consensus and being comfortable when challenged
+ Understanding product and category strategy, financial objectives, and pricing expectations
+ Ability to grasp economic concepts (especially P&L statements), commercial processes, systems, and controls
+ Managing the execution of a variety of price initiatives and ad-hoc analysis as needed to support business opportunities
**Qualifications**
+ Bachelor's degree in related field, preferred, or equivalent work experience, preferred
+ 3+ years' experience in related field, preferred
**_What is expected of you and others at this level_**
+ Coordinates and supervises the daily activities of operations or business staff
+ Administers and exercises policies and procedures
+ Ensures employees operate within guidelines
+ Works on complex projects of large scope
+ Develops innovative solutions to wide range of difficult problems
+ Decisions have a direct impact to work unit operations and customers
+ Frequently interacts with subordinates, customers, and peer groups at various management level
**Anticipated salary range:** $80,900 - $103,950
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 2/1/2026 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Supervisor, Operations I - ABF Freight
Service supervisor job in Plainfield, CT
The Supervisor, Operations I oversees the daily operations of a Service Center and ensures the work is performed according to approved Company procedures, standards, and specification. This position supervises all activities of Service Center employees, supports personnel engaged in loading and unloading activities, and requires a hands-on leadership approach to ensure operational efficiency, maintain compliance with labor agreements, and foster a culture of safety and productivity. This position includes working both indoors and outdoors, often in varying weather conditions.
Responsibilities
* Other duties and projects, as assigned.
* Assign job tasks to all workers according to unloading and loading schedules.
* Communicate job assignments and monitor performance by coordinating with all employees, ensuring direction is clear and concise.
* Provide a clean, safe working environment for all personnel and visiting customers.
* Provide positive and constructive feedback to employees.
* Maintain a positive attitude in a highly intense environment.
* Plan, supervise, and control available resources associated with the timely, damage-free, and safe loading/unloading of freight on assigned shifts.
* Support our values driven culture focused on creativity, integrity, collaboration, growth, excellence, and wellness.
* Maintain appropriate load plans and ensure proper load balance for safe vehicle operation.
* Build relationships and positive communications with all business partners to ensure customers' and company's service standards are met.
* Provide training, analyses, performance feedback, and disciplinary recommendations, as needed.
* Work in a team setting to accomplish department goals.
* Foster safe handling, loading, unloading, and storage of hazardous materials.
Requirements
* High School Diploma / GED, preferred
* Bachelor's degree preferred but not required. Experience may be used in place of education.
* 2 years leadership experience, preferred
* Transportation experience preferred but not required.
* General computer knowledge, preferred
* General knowledge of freight, transportation regulations, safety standards, and proper freight handling techniques, preferred
* Excellent communication, leadership, and conflict resolution skills, required
* Ability to identify and resolve issues efficiently, as well as strong organizational and time management skills, preferred
* Shift days and hours required for this position vary by location and may include days, nights, and/or weekends. Being able to work the required hours at this location will be considered a minimum requirement.
* This position is in a dock environment with exposure to varied weather conditions and noise.
* Decision Making and Critical Thinking
* Initiative
* Managing Multiple Priorities
* Process Management
* Service Center Operation and Maintenance
* Transportation Safety
* Taking Ownership
* Results Orientation
Benefits
* Competitive Wages
* Excellent health, dental, and vision benefits
* Opportunity to participate in a company sponsored 401K
* Vacation eligibility during the first year!
Other Details
* Schedule may vary depending on Service Center location and may include days, nights, and/or weekends. Some locations are required to be staffed 24/7 and require schedules of 50+ hours a week. Ability to work the required hours at the location will be considered a minimum requirement.
* Minimal (0%-25%)
* This is a salary position paid biweekly.
* Variable compensation is included.
About Us
ABF Freight , an ArcBest company, is one of the nation's largest, most trusted less-than-truckload carriers. With over a century of experience, 240 service centers spanning North America, and an unwavering commitment to quality, safety and customer service, ABF offers best-in-class LTL transportation for companies of all sizes and industries. We're driven for excellence.
An Equal Opportunity Employer including Vet/Disability
Ice Rink Supervisor| Part-Time | Mullins Center Community Ice Rink
Service supervisor job in Amherst, MA
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Overview
The Ice Rink Supervisor position will report to the Ice Rink Director. The Ice Rink Supervisor will also supervise other non-supervisory part-time staff.
This role will pay an hourly wage of $18.00
Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching
This position will remain open until December 5, 2025.
Responsibilities
Oversees all activity inside of the community ice rink
Responsible for maintaining the highest level of ice quality for the Community Ice Rink and Mullins Center Arena ice surfaces, as required by the event schedule and facility guidelines, overseeing ice maintenance and maintaining ice making equipment in the Mullins Center Community Ice Rink and Mullins Center Arena. Understands and oversees all building operations to operate safely and with a high standard of care and customer service.
Perform janitorial duties and ensures highest standard of cleanliness inside the building
Perform regular daily/weekly/monthly/annual equipment maintenance: (Weekly blades changes, Bearing greasing, Tire Pressure Checks, Engine oil changes, Cleaning, etc. Understand the importance of preventative maintenance)
Pro-actively performs repair and maintenance on projects requiring knowledge of use of tools
Demonstrate knowledge in all building related materials, equipment, and procedures.
Provides daily up-to-date reports to Ice Rink Director
Provides training of other resurfacer operators, skate guards, scorekeepers, and rental room attendants in all aspects of their job descriptions.
All other duties as assigned by Ice Rink Director or Mullins Center management.
Qualifications
Minimum Requirements: 2 years Ice Rink and Ice Maintenance related work
Experience as a rink operator or ice technician strongly preferred, but will train the right candidate on ice resurfacer operation and ice maintenance.
Certified Ice Technicians through the US Ice Rink Association are preferred.
Cash register and cash handling experience a plus
Must pass a thorough background check
Possess a thorough knowledge and understanding of the Ice Rink schedule, prices, procedures, rules, and programs offered.
Show a willingness to take on new challenges and go above and beyond. Be a self-starter; have ability to take directions; and be able to work in small and large groups to complete required task within time constraints and in a safe manner.
Deal knowledgably, pleasantly and professionally with the general public
Must be punctual and organized. Must be able to follow procedures.
Ability to work without supervision
Have a high school diploma, GED, or related trade school training; valid driver's license
Be able to lift and carry equipment and supplies of up to 50 pounds on a regular basis.
Willing to work a flexible schedule, work extra hours as needed; and work in varying weather conditions
MUST have weekend availability
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
Auto-ApplyOperations Supervisor | Part-Time | Mullins Center
Service supervisor job in Amherst, MA
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary
This sub-department is mainly responsible for the conversion of the arena between events, including changing over to and from hockey, basketball, concerts, orientations, and any other events that take place in the Mullins Center. Operations supervisors also works during athletic games and events to ensure all physical, technical, and mechanical aspects of the game/event run smoothly. Operations supervisor must have completed several changeovers prior to hire. Must have ability to lead a changeover and have a knowledge of every task that needs to be completed. Operations supervisor must be able to take instruction from Operations Manager and be able to complete a task without any questions or confusion, also with the ability to explain whatever task they are doing to other operations staff.
This role will pay an hourly rate of $20 to $22.
Benefits for PT roles: 401(k) savings plan and 401(k) matching.
EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.
About the Venue
The William D. Mullins Memorial Center is a multi-purpose 10,500-seat facility on the campus of the University of Massachusetts. Home to UMass basketball and hockey, the facility hosts concerts, family, ice, and theater shows.
The Mullins Center sits on Commonwealth Avenue on the western edge of the UMass Amherst campus. Overlooking the outdoor playing fields and offering a wide vista of the Hadley Hills and the Holyoke Range, the Mullins Center represents a joining in form, of the campus' architecture, and in spirit, of the campus' commitment to the quality of life for the university community.
Completely ADA accessible, this arena complex is a two-building facility connected by a plaza with underground locker rooms. The main arena houses a basketball court over an Olympic-sized hockey rink. The arena is also available for convocations, commencement, cultural events, conferences, concerts, and theatrical productions.
Responsibilities
Routinely signs up for 75% of shifts offered
Able to complete any task asked of them within reason
Able to lead groups to accomplish a task in a changeover
Does not call out/ show up late for shifts
Has had at least 3 months of changeover experience and is knowledgeable of all things that need to be done in a changeover
Comfortable communicating with all people on staff
Pay attention to detail from an operations standpoint
Qualifications
Must be comfortable with working full changeover shifts
Must be able to complete tasks without management assistance - good problem solving skills
Must work at least 7 full changeovers in one athletic season
If management wishes to promote staff member, staff will fill out position application on ISIMS, wait for all necessary paperwork to be completed
Must be comfortable with working full changeover shifts
Must be able to complete tasks without management assistance -great problem solving skills
Must work at least 25 full changeovers in one athletic season
If management wishes to promote staff member, staff will fill out position application on ISIMS, wait for all necessary paperwork to be completed
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
We can recommend jobs specifically for you! Click here to get started.
Auto-ApplyHealth Information Operations Supervisor
Service supervisor job in Hartford, CT
Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care.
By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare.
**You will:**
+ Have a passion to lead, train and motivate a growing and excited Team.
+ Communicate and collaborate with leadership on issues, opportunities, or challenges.
+ Lead Audit Team which receives requests from Payors
+ Review data and provide client and leadership solutions
+ Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.
+ Manage the Request coming in from the Risk Management Team of the client
+ Be the leader of client locations and plan for fluctuating needs.
+ Oversee the escalation calls from our centralized call centers
+ Participates in project teams and committees to advance operational Strategies and initiatives
+ Coordinates with location/client management on complex issues while building a strong relationship
**What you will bring to the table:**
+ A true leadership philosophy in which the goal of the leader is to serve
+ Ability to support clients and your Team working both on-site and remotely.
+ 1-2 years of Health Information related experience
+ Well-versed with HIPAA standards.
+ A knack for presenting to leadership, clients, and your Team via Video or in person.
+ Solution provider and forward thinking
+ Detail and quality oriented as it relates to accurate and compliant information for medical records.
+ Power BI, MS Office
**Bonus points if:**
+ EMR experience with EPIC, or Cerner.
+ Previous production/metric-based work experience
+ Team building and experience elevating individuals' careers.
Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role.
The estimated base pay range per hour for this role is:
$21.25-$27.13 USD
To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.
This job is not eligible for employment sponsorship.
Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.
At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way.
Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis.
For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .
Snowsports Discovery Center Supervisor
Service supervisor job in Cornwall, CT
The Snowsports Supervisor is responsible for training and mentoring instructors by setting an example by following all policies and procedures, being approachable, and sharing knowledge with coworkers. This individual is responsible for overseeing the on hill operations of all daily and school group lessons under the direction of the Snowsports Directors. She/he will assist with the organization of group lessons, including the checking in and out of participants, communication with instructors and parents, and ensuring the safety of all parties involved. Supervisors may occasionally teach lessons based on the needs of the Snowsports Department. Reports to the Snowsports Directors.
Ice Rink Supervisor| Part-Time | Mullins Center Community Ice Rink
Service supervisor job in Amherst, MA
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary
The Ice Rink Supervisor position will report to the Ice Rink Director. The Ice Rink Supervisor will also supervise other non-supervisory part-time staff.
This role will pay an hourly wage of $18.00
Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching
This position will remain open until December 5, 2025.
About the Venue
This position is based at our Mullins Center. The William D. Mullins Memorial Center, also known as the Mullins Center, is a 9,493-seat multi-purpose arena (10,500 for 360 concerts), located on the campus of the University of Massachusetts, in Amherst, Massachusetts. The Mullins Center is the home of UMass Minutemen men's basketball, women's basketball, and men's ice hockey. In addition, the venue hosts numerous concerts, family shows, theater shows, and commencements annually. Located adjacent to the Mullins Center is the Mullins Community Ice Rink, which is open for public skating and racquetball, while also serving as the home rink for the UMass women's ice hockey team.
Responsibilities
Oversees all activity inside of the community ice rink
Responsible for maintaining the highest level of ice quality for the Community Ice Rink and Mullins Center Arena ice surfaces, as required by the event schedule and facility guidelines, overseeing ice maintenance and maintaining ice making equipment in the Mullins Center Community Ice Rink and Mullins Center Arena. Understands and oversees all building operations to operate safely and with a high standard of care and customer service.
Perform janitorial duties and ensures highest standard of cleanliness inside the building
Perform regular daily/weekly/monthly/annual equipment maintenance: (Weekly blades changes, Bearing greasing, Tire Pressure Checks, Engine oil changes, Cleaning, etc. Understand the importance of preventative maintenance)
Pro-actively performs repair and maintenance on projects requiring knowledge of use of tools
Demonstrate knowledge in all building related materials, equipment, and procedures.
Provides daily up-to-date reports to Ice Rink Director
Provides training of other resurfacer operators, skate guards, scorekeepers, and rental room attendants in all aspects of their job descriptions.
All other duties as assigned by Ice Rink Director or Mullins Center management.
Qualifications
Minimum Requirements: 2 years Ice Rink and Ice Maintenance related work
Experience as a rink operator or ice technician strongly preferred, but will train the right candidate on ice resurfacer operation and ice maintenance.
Certified Ice Technicians through the US Ice Rink Association are preferred.
Cash register and cash handling experience a plus
Must pass a thorough background check
Possess a thorough knowledge and understanding of the Ice Rink schedule, prices, procedures, rules, and programs offered.
Show a willingness to take on new challenges and go above and beyond. Be a self-starter; have ability to take directions; and be able to work in small and large groups to complete required task within time constraints and in a safe manner.
Deal knowledgably, pleasantly and professionally with the general public
Must be punctual and organized. Must be able to follow procedures.
Ability to work without supervision
Have a high school diploma, GED, or related trade school training; valid driver's license
Be able to lift and carry equipment and supplies of up to 50 pounds on a regular basis.
Willing to work a flexible schedule, work extra hours as needed; and work in varying weather conditions
MUST have weekend availability
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
Auto-Apply