Post job

Service technician jobs in Melrose, MA - 3,457 jobs

All
Service Technician
Service Technician Lead
Equipment Technician
Service And Repair Technician
Technician
Field Technician
Hvac Technician
Refrigeration Technician
Customer Service Technician
Hvac Controls Technician
Fiber Optic Splicer
Cable Technician
Gas Technician
  • Field Sales Technician - Material Handling Solutions

    JMJ Phillip

    Service technician job in Boston, MA

    A leading material handling solutions company is seeking a motivated Sales Technician in Boston. The ideal candidate will possess strong mechanical aptitude, communication skills, and experience in sales and technical support. This role focuses on developing customer relationships, providing on-site service, and ensuring equipment performance. Competitive salary range is $60,000 - $75,000 along with comprehensive benefits and opportunities for professional development. #J-18808-Ljbffr
    $60k-75k yearly 1d ago
  • Job icon imageJob icon image 2

    Looking for a job?

    Let Zippia find it for you.

  • Commercial Refrigeration Technician (direct hire)

    Personnel People

    Service technician job in Dedham, MA

    Responsibilities: Go to different client sites to diagnose and repair refrigeration and ice machine equipment. Completing the necessary paperwork Working with the parts department for precise parts identification and ordering. Making sure the parts are installed correctly Keep the service truck tidy and maintain an organized inventory of parts and tools. Working with the manufacturers, sales reps, dealers, and customers. Collaborate with manufacturers for equipment diagnosis when required. Qualifications: At least five years experience in refrigeration/ice machine equipment repair Previous experience in gas, electric, plumbing, and or steam repairs is a plus EPA certification required. Good customer service skills Able to multi-task and adapt to varying tasks Experience using various hand tools Valid drivers license Hours are: Monday through Friday - First Shift The pay is up to $115K a year based on experience Benefits: Companywide Incentive Compensation Plan Paid Lunch Paid Time Off 9 Company Holidays 401K - 4% Safe Harbor Match Holiday Pay $400 + Double Time On-Call Pay $300 + time and half Health Insurance (monthly contribution amount below) $1,000 Funded Health Savings Account Dental Insurance - 100% covered Vision Insurance Life Insurance 1X salary + option to buy up Long Term/Short Term Disability Insurance Company Vehicle, Gas Card, Cell Phone, Tool Allowance, Uniforms Regular Performance Reviews & Pay Increases OT availability Tuition Reimbursement
    $115k yearly 5d ago
  • Customer Service Technical Specialist

    Exela Technologies 3.8company rating

    Service technician job in Boston, MA

    Health & Wellness We offer comprehensive health and wellness plans, including medical, dental and vision coverage for eligible employees and family members; paid time off; and commuter benefits. In addition, supplemental income protection including short term insurance coverage is available. We also offer a 401(k)-retirement savings plan to assist eligible employees in saving for their retirement. Participants are provided access to financial wellness resources and retirement planning services. Military Hiring Exela seeks job applicants from all walks of life and backgrounds including, but not limited to, those who are transitioning military members, veterans, reservists, National Guard members, military spouses and their family members. Individuals will be considered no matter their military rank or specialty. Job Description CSA TS Client Services About the Role: As a Client Services Associate (CSA) in the Technical Support department within the Customer Service category, you will serve as a key liaison between our company and our clients, providing exceptional support and assistance. Your primary responsibility will be to address client inquiries, troubleshoot technical issues, and ensure timely resolution of all support requests. You will play a vital role in maintaining client satisfaction and fostering positive relationships by delivering high-quality service and support. Essential Job Responsibilities: Daily tasks and responsibilities include, but are not limited to the following: Maintain a positive and professional demeanor in all client interactions, striving to exceed expectations and deliver an outstanding service experience that reinforces client loyalty and satisfaction. Provide consistent quality experience in satisfying client demands. Continuously monitor email. Respond accordingly, as per business processes and operational guidelines, in a timely manner. Demonstrate strong attention to and focus on details and processes. Perform frequent quality checks during process. Handle time-sensitive, confidential materials in accordance with privacy protection policies. Establish operating procedures and quality standards. Adapt to process changes as required by the client. Document all client interactions, inquiries, and resolutions accurately and comprehensively in the appropriate systems or databases, ensuring thorough record-keeping and data accuracy. Collaborate closely with internal technical teams to escalate complex issues and ensure timely resolution, advocating for clients and providing regular updates on the status of their cases. Identify trends or recurring issues in client inquiries and work proactively to address root causes, contributing to ongoing improvements in product quality and customer satisfaction. Provide feedback to internal teams based on client insights and experiences, advocating for enhancements or new features to meet client needs and expectations. Other site national support and special projects as needed. Participate in cross-training. QUALIFICATIONS: 2+ years of customer service experience High school diploma or equivalent (GED) Computer experience (Microsoft Office and/or Google Workspace. i.e. Word, Excel, E-mail, etc.) Excellent verbal and written communication skills REQUIREMENTS Strong organizational skills, attention to details Ability to work with minimal supervision Ability to run a variety of tasks while fostering teamwork Ability to learn various programs and applications Ability to lift up to 55 lbs. Ability to consistently adhere to business procedure guidelines and policies, and company safety standards Accountability to meet the employer's attendance policy Ability to take and follow directions Professional presence "The pay range for this position starts at $19/hr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonus opportunities may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.” EEO Statement Exela is committed to creating a diverse environment and is proud to be an equality opportunity employer. Qualified applicants will considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, gender/sex, marital status, sexual orientation, gender identity, gender expression, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local laws. XBP Global recruiters or representatives will only contact you from emails ending with @xbpamericas, @xbpasia, @exelaonline.com, @exelatech.com, @lexicode.com, @rustconsulting.com ****************. We would never ask you for payment or ask you to deposit a cheque into your personal bank account during the recruitment process.
    $19 hourly 2d ago
  • MOV Technician

    RPG 3.5company rating

    Service technician job in Seabrook, NH

    Riley Power group, LLC is a full-service maintenance and capital construction services company headquartered in Pinehurst, NC. We work nationwide on some of the most challenging, exciting construction and maintenance projects in the industrial, power generation, and defense sectors. We are currently hiring a skilled MOV Technician. If you are a hardworking person who possesses the skills and ability to perform the job as outlined below, we would love to hear from you! This position could be located anywhere nationwide. It all depends on where the client's needs are located. Essential Function of this position may include but is not limited to: Perform MOV refurbish activities including preventative and corrective maintenance, actuator regrease, electrical equipment removal/installation, valve position limit switch setup on Motor Operator Actuators (Limitorque, Rotork, EIM etc.). Qualification, education, and experience requirements: Must have 3 years' experience in MOV refurbishment. Completion of a Motor operated valve training course and pass MOV TPE. Must have a high school diploma or equivalent. Successful candidate must possess the willingness and ability to complete and pass all pre-employment and employment screening requirements which may include but are not limited to; practical and written skills assessments, computer-based-training, medical, psychological, background and substance abuse screening(s).
    $33k-48k yearly est. 5d ago
  • Technical Lead- Java Microservices

    Roberts Recruiting

    Service technician job in Cambridge, MA

    We're looking for a Technical Lead to join our Product Engineering team at our HQ in Kendall Square. This is a fantastic opportunity to work with an amazing team and make a real and immediate impact for our members and users. What you'll be doing: Build and test features for a rapidly growing consumer-facing application. Take a lead role in steering architecture to scale technology and process to a high scale and quality. Work closely with stakeholders in various internal groups to help balance delivery speed and quality. Mentor and train junior developers to maximize team velocity. About you and your skills: Customer focused outlook on software design. 5+ years building out maintainable applications with modern programming languages such as Java and Javascript Experience building solutions for AWS (or other cloud services) Experience working with distributed systems (microservices) Experience with containers and container orchestration systems a plus! Benefits: We pay 100% of the cost of both your medical and dental premiums directly to the insurance companies Establish an HSA to cover any out-of-pocket expenses you may incur that are not covered by the insurance Employee parking/MBTA costs Host lots of fun all-company events Fully stocked kitchen
    $85k-133k yearly est. 60d+ ago
  • Lead Technician Home Construction and Handyman Services

    Trublue Home Service Ally

    Service technician job in Taunton, MA

    Benefits: Bonus based on performance Competitive salary Signing bonus Company parties Opportunity for advancement $250 sign-on bonus and after 90-day probationary period another $750 We provide: Year-round stable, steady work Regular work hours Flexible scheduling Cover related expenses such as gas, oil changes, etc. *varies by location TruBlue t-shirts, polos, and other company gear for the team Strong office support TruBlue of Attleboro is a Home Ally Service company dedicated to providing premium Construction and handyman services with bonded and insured technicians, giving our customers peace of mind. Our mission is to help people maintain the safety and value of their homes by offering handyman services, home assessments, and regular maintenance We are searching for a reliable lead home technician (handyman/handywoman) to provide general home services to our customers in our community AND lead a group of technicians who will report to you. If you have 10 or more years of paid experience in general carpentry and handyman work, we want to hear from you. We are looking for a seasoned Team Leader with the following experience: Massachusetts CSL (Unrestricted Construction Supervisor License) (Not required but perferred) Managing 1 to 3 person teams Purchasing job materials Job estimating Deck building Door Installations Bathroom upgrades / remodel Quoting jobs / projects Drywall repair / patching/ caulking Flooring repair and installation General carpentry General home repairs and handyman work Kitchen repair / remodel Minor plumbing and electrical Painting interior and exterior NOTE: Requires your own Truck/Van and tools. Company owned Vans maybe available in the future if availble. What we value: FAMILY - Why else are we in this business? It is our most important asset, and we strive to make everyone feel like they are part of our family! INTEGRITY - Treating people with respect and looking for the same in return, everyone has a voice! TRUST - Achieved through reliability and credibility, cannot just talk it, ya gotta walk it too! QUALITY - Taking pride in one's work and providing the best value and customer experience possible, they will not always remember the work that was done, but they will remember you! The appropriate candidate for the Lead Technician/Handyman position will be proficient in miscellaneous around-the-house type repairs like carpentry, basic plumbing, drywall, painting, and basic electrical. Also, large construction projects requiring permits such as deck,. Candidates do not need to be licensed tradesmen, but those candidates are welcome to apply. Qualified candidates will need a driver's license, a reliable vehicle, and standard tools. Candidate must also be a legal citizen of the US, and speak fluent English We are actively interviewing for this position - if you have the skills we're looking for, apply today, and our hiring manager will follow up! All locations are independently owned and operated. Service offerings, certifications, and licenses vary by location. T.B. Franchising Systems, Inc. is not affiliated, connected or associated with TruPros International, Inc. or any of its services. All inquiries specific to employment at this location should be made directly to the franchise location, and not to TruBlue Home Service Ally Corporate office."
    $85k-134k yearly est. 60d+ ago
  • Service Technician - Lead Professional

    Hussmann Corporation 4.6company rating

    Service technician job in Salem, NH

    **Are you motivated and eager to grow your career in refrigeration?** Hussmann's team of Technicians maintain, diagnose, and repair HVAC/R in supermarkets, convenience stores, cold storage facilities. Build your career with industry leaders since 1906. Join our team of hardworking, refrigeration experts and discover your potential. **Why Hussmann?** + Bi-annual bonuses based on performance + Paid training and access to online training videos + Paid drive time (including overtime) + 22 days paid off - 10 days of vacation, 12 company holidays + Company vehicle provided + On-the-job, hands-on training opportunities for Technicians, electric and mechanical theory, and model-based training + Sign-on bonus available **Responsibilities** Lead a team of service technicians based upon a specified geographic area or project/customer assignment to respond the customer's need for service and maintenance of equipment through maintenance, diagnosis and repair of refrigeration, heating & air-conditioning system commonly installed in supermarkets, convenient stores and cold storage facilities. + Development and maintenance of excellent customer relations. Fluent in applicable customer systems, business processes, administrative support, etc. + Actively pursuing personal development & supporting technician growth and development. Intrinsically involved with screening, interviewing, and hiring new technicians. + Under the direction of the Service Manager perform survey of new customer sites and assist in quoting service and maintenance. Assist with job quoting, staffing, estimating, understanding of project costing & drivers, etc. + Implement pertinent training and provide opportunities for ongoing professional development for technicians. + Coordinate technical support, guidance, and training to service technicians. + Strong skills for conflict resolution, problem solving, and prioritization among technicians, peers, leadership, customers, etc. + Champion of change initiatives across the enterprise. Coaching and Mentorship of newer team members to help ensure compliance to systems and processes. + Perform prescribed, routine maintenance procedures on supermarket refrigeration system and self-contained temperature-controlled merchandisers. + Enough system knowledge to match customer needs with potential sales opportunities and ability to complete rapid/accurate diagnosis. + Manage truck inventory. Orders, receives, bills out and maintains parts responsibly with a minimum of waste. Manages assigned vehicle within all company guidelines. Maintains a clean vehicle, performs required maintenance on time. + Complete necessary documents and electronic communication in a thorough, accurate, professional and timely manner. Demonstrate the ability to utilize hand-held device to complete necessary paperwork and invoicing requirements. + Ability to systematically utilize mirror and flashlight to check all joints, install PVC drain pipe with minimal supervision, set and trim cases, install and adjust glass doors and frames, use temperature sensors, use brazing and soldering techniques, and determine proper coil layout in complex boxes. + Accurately identify pipe size and fittings by sight, perform system refrigerant and oil conversions and test oil during conversion and electric weld a variety of metals and joint types. + Identify, troubleshoot, and correctly size thermostatic expansion valves. + Working knowledge of pressure regulators as they pertain to pressurized gases, refrigerant flow controls, TEV troubleshooting and replacement, and tracing complex schematic diagrams. + Demonstrate understanding of low/high pressure oil systems, split condensing/low ambient controls, refrigerated equipment startup, EMS controls, CO2 refrigeration, new retail store refrigeration startup, air flow characteristics and testing, motor VFD's, all system defrost types, recovery setup, torch setup, compressor operating parameters, conventional refrigeration system layout, and parallel rack system layout, and advanced wiring diagrams. + Demonstrate a working knowledge of gauge, scale, recovery, ECM, shaded pole, PSC, three phase motors, compressor operating parameters, oil differential pressure valves and oil level controls, . + Detect and repair leaks on conventional systems and parallel racks, solder with copper-to-brass and copper to steel, conduct compressor diagnosis and replacements, troubleshoot and repair more complex service calls, check/adjust oil management system and compressor oil level control. + Serve as a mentor to other technicians and lead HVAC/R PM programs. + Additional responsibilities as assigned. **Qualifications** **Formal Education Requirement:** **Required Level:** High School Diploma/GED **Preferred level:** HVAC-R Technical School Degree **Minimum Years of Experience Necessary:** + External Candidates: 7 years in the field or 5 years with Certification from a Technical School + Internal Candidates: 3 years as a Certified Technician w/ completion of OJT & Skills Assessment **Additional Information:** + Must have a Valid Driver's License and maintain a safe driving record accordance with the Fleet Policy. + Must be physically able to walk distances, bench and crouch, climb ladders, work at high elevations and lift/carry objects up to fifty pounds, repetitively and for an external period. + Must have excellent verbal and written communication skills, detail orientated and highly motivated. + Must have strong mechanical aptitude. + Must be able to work nights and/or weekends as required. + Working knowledge of basic refrigeration and/or knowledge of commercial refrigeration and HVAC is preferred. + Must have strong leadership skills, communication skills, and business acumen. + EPA 608 Universal Certification. + Superior decision-making ability and paperwork skills. + Able to schedule work for other technicians. + Able to correctly teach all the previously listed items. **Benefits:** + Health, Dental, and Vision Insurance + 401k with Company Matching Contribution + Discretionary 401k Company Contribution + Tuition Reimbursement Program + Life/Disability Insurance + Maternity and Paternity Leave + Panasonic Employee Discounts + 10 Days Paid Vacation and 12 Company Holidays + Employee Assistance Program + And more The salary range of $46.18 - $69.26 per hour is just one component of Hussmann's total package. Actual compensation varies depending on the individual's knowledge, skills, experience and location. This role may be eligible for discretionary bonuses and incentives. *The minimum hourly wage for this role will be the greater of the posted range, or minimum wage for the location where the employee will be working, subject to local minimum wage requirements. **About Hussmann** For over a century, Hussmann Corporation has been a global leader in commercial refrigeration equipment - delivering solutions that meet the demands of the modern food retailing industry. Headquartered in St. Louis, MO, Hussmann offers a diverse range of products and connected solutions designed to enhance operational efficiency, optimize visibility of merchandise, and keep food fresh. With a nationwide network of skilled technicians, Hussmann goes beyond manufacturing - a trusted partner, relentlessly driving customer success. For more information about Hussmann, please visit **************** . Hussmann is a subsidiary of Panasonic USA. _Hussmann is proudly committed to creating an inclusive environment. All qualified applicants will receive consideration for employment without regard to veteran status, disability, age, race, color, religion, sex, national origin, genetics, medical condition, or any other characteristic protected by law._ REQ-153243
    $46.2-69.3 hourly 60d+ ago
  • Lead Technician Home Construction and Handyman Services

    Trublue

    Service technician job in Taunton, MA

    Benefits: Bonus based on performance Competitive salary Signing bonus Company parties Opportunity for advancement $250 sign-on bonus and after 90-day probationary period another $750 We provide: Year-round stable, steady work Regular work hours Flexible scheduling Cover related expenses such as gas, oil changes, etc. *varies by location TruBlue t-shirts, polos, and other company gear for the team Strong office support TruBlue of Attleboro is a Home Ally Service company dedicated to providing premium Construction and handyman services with bonded and insured technicians, giving our customers peace of mind. Our mission is to help people maintain the safety and value of their homes by offering handyman services, home assessments, and regular maintenance We are searching for a reliable lead home technician (handyman/handywoman) to provide general home services to our customers in our community AND lead a group of technicians who will report to you. If you have 10 or more years of paid experience in general carpentry and handyman work, we want to hear from you. We are looking for a seasoned Team Leader with the following experience: Massachusetts CSL (Unrestricted Construction Supervisor License) (Not required but perferred) Managing 1 to 3 person teams Purchasing job materials Job estimating Deck building Door Installations Bathroom upgrades / remodel Quoting jobs / projects Drywall repair / patching/ caulking Flooring repair and installation General carpentry General home repairs and handyman work Kitchen repair / remodel Minor plumbing and electrical Painting interior and exterior NOTE: Requires your own Truck/Van and tools. Company owned Vans maybe available in the future if availble. What we value: FAMILY - Why else are we in this business? It is our most important asset, and we strive to make everyone feel like they are part of our family! INTEGRITY - Treating people with respect and looking for the same in return, everyone has a voice! TRUST - Achieved through reliability and credibility, cannot just talk it, ya gotta walk it too! QUALITY - Taking pride in one's work and providing the best value and customer experience possible, they will not always remember the work that was done, but they will remember you! The appropriate candidate for the Lead Technician/Handyman position will be proficient in miscellaneous around-the-house type repairs like carpentry, basic plumbing, drywall, painting, and basic electrical. Also, large construction projects requiring permits such as deck,. Candidates do not need to be licensed tradesmen, but those candidates are welcome to apply. Qualified candidates will need a driver's license, a reliable vehicle, and standard tools. Candidate must also be a legal citizen of the US, and speak fluent English We are actively interviewing for this position - if you have the skills we're looking for, apply today, and our hiring manager will follow up! Compensation: $35.00 - $50.00 per hour TruBlue Home Service Ally ️ provides a unique and affordable approach to helping busy adults and seniors live a worry-free life by offering trustworthy handyman, home maintenance and senior modification services. Helping you maintain your home both inside and out, TruBlue's services include: handyman projects and to-do list chores, preventative home maintenance programs, seasonal work, and senior modification services, all handled by a professional and insured Tru-Pro ️ Technician. Thank you for considering a position with TruBlue. All locations are independently owned and operated. Service offerings, certifications, and licenses vary by location. T.B. Franchising Systems, Inc. is not affiliated, connected or associated with TruPros International, Inc. or any of its services. All inquiries specific to employment at this location should be made directly to the franchise location, and not to TruBlue Home Service Ally Corporate office.
    $35-50 hourly Auto-Apply 60d+ ago
  • Regulated Services Lead/Quality Technician

    Jllorporated

    Service technician job in Devens, MA

    JLL (NYSE: JLL) is a leading professional services firm that specializes in real estate and investment management. A Fortune 500 company, JLL helps real estate owners, occupiers and investors achieve their business ambitions. In 2016, JLL had revenue of $6.8 billion and fee revenue of $5.8 billion and, on behalf of clients, managed 4.4 billion square feet, or 409 million square meters, and completed sales acquisitions and finance transactions of approximately $145 billion. At the end of the second quarter of 2017, JLL had nearly 300 corporate offices, operations in over 80 countries and a global workforce of more than 80,000. As of June 30, 2017, LaSalle Investment Management had $57.6 billion of real estate under asset management. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit ************ Job Description The Site Regulated Services Lead/Quality Technician will have a primary focus on overseeing select site services which require additional oversight due to the regulated environment, including but not exclusive of GMP cleaning and pest control. The person in the role will strive toward innovation, assist in lowering cost of delivery and work with suppliers to integrate the service into operations while dramatically enhancing the customer experience. The Regulated Services Lead will collaborate with Quality Assurance and the client to ensure effective participation in and adherence to quality programs. They will drive towards a higher level of cleanliness as well as achieve minimum scoring metrics as stipulated in both Client and Vendor contracts. The candidate will have a proven career history of successfully managing change and GMP/Quality experience. This position reports directly to the Site Facility Manager. ESSENTIAL FUNCTIONS Understand and ensure compliance in GMP space Customer Focus: Be a true innovator and genuine service-oriented individual to continuously monitor established quality procedures and resolve internal quality issues and customer complaints concerning product and or service dissatisfaction. Communication: Directly interface, both verbally and written, with client vendors, and JLL Management Compliance: Stay current with all Client, Federal and State regulations/codes, comply with specifications, and ensure standards are met. Support Quality Assurance to include training, assigning tasks, performance appraisals, conducting investigations, assisting with CAPAs, and monitor procedures to ensure processes are completed in an efficient and safe manner, and within the scope of policies and procedures. Perform/support audits and prepare SOP's and training materials. Provides information to Vendors, Facilities staff and Service Providers as required to ensure that quality assurance expectations are communicated, understood and followed. Inspections: Participate in the creation and implementation of inspections and other quality practices and procedures.. These inspections should serve as an assurance of quality as measured by client surveys. Provide leadership and direction to advance service quality and enhance the client partnership to continuously improve operations and influence the behavior of all employees. Supplier Performance Management: Deliver high quality, creative, and cost-effective solutions. Monitor work requests to trend vendor performance. Raise the bar in vendor quality and service while reducing overall costs. Work with IFM managers to hold vendors accountable for delivering high quality service per contract expectations, partnering with vendors to continuously improve service quality and improvement plans, and resolve/troubleshoot service issues at the site level. Analytical capability: Analyze trends and utilize data to anticipate and proactively address issues in the environment. Financial Acumen: Challenge year-over-year cost increases and proactively identify ways to reduce “process waste” and costs. Qualifications EDUCATION AND EXPERIENCE Bachelor's degree in Engineering, Mathematics, Science or another relevant field is desired but not required; experience in lieu of degree will be considered. 5 years of GMP or ISO 9000 experience in manufacturing. Experience in pharmaceutical manufacturing preferred. Must have proven, successful GMP or Quality Compliance/Assurance experience working with vendors performing services in GMP space GMP PEST CONTROL PROGRAM Proven capabilities on addressing and remediating pest sightings and investigations in a GMP Manufacturing Facility. Ability to establish rationales on Pest Control Best Practices. Ability to prepare and analyze Pest Control Trend Reports, subject to Regulatory Agency review. Experience in auditing GMP Pest Control Programs. Some knowledge in entomology and common insect behavior. GMP | CLEAN ROOM JANITORIAL AND SANITIZATION PROGRAMS Strong Knowledge of Environmental Controls of GMP Clean Rooms. Strong understanding of Regulatory Expectations. Ability to recommend, frequency and propose recommended dilutions of cleaning detergents for specific needs and situations. Develop cleaning procedures, work instructions and log forms in compliance with regulatory expectations. Train on Cleaning Methods and Procedures. Proven capabilities on addressing and remediating investigations related to Environmental Monitoring excursions as it related to a cleaning/disinfection programs. Ability to recognize when a GMP Change Control is required when proposing new cleaning methods, detergents and consumables. KNOWLEDGE, SKILLS, AND ABILITIES Must possess strong interpersonal skills with the ability to build rapport quickly Knowledge of Quality Engineering techniques, CMMS systems, and Quality Management Systems Exhibit excellent written and verbal communication skills Ability to analyze reports for the purpose of ensuring compliance with scope of work Excellent PC skills: proficient in all MS applications, especially Excel, Word, PowerPoint, Visio Speak, read and write fluent Englis Additional Information All your information will be kept confidential according to EEO guidelines.
    $84k-133k yearly est. 19h ago
  • Lead Service Tech

    Easton Select Group

    Service technician job in Easton, MA

    Job Description About the Role: The Lead Service Technician plays a critical role in ensuring the efficient operation and maintenance of equipment and systems within the organization. This position is responsible for leading a team of service technicians, providing technical expertise, and ensuring that all service tasks are completed to the highest standards. The Lead Service Tech will coordinate service schedules, troubleshoot complex issues, and implement solutions that minimize downtime and enhance system performance. This role requires a proactive approach to identifying potential problems and mentoring junior technicians to develop their skills. Ultimately, the Lead Service Technician ensures customer satisfaction through timely, effective service delivery and continuous improvement of service processes. Minimum Qualifications: High school diploma or equivalent; technical certification or associate degree in a relevant field preferred. Minimum of 5 years of experience in a service technician role with demonstrated technical proficiency. Proven experience leading or supervising a team in a technical or service environment. Strong knowledge of mechanical, electrical, and electronic systems relevant to the industry. Valid driver's license and ability to travel to customer sites as required. Preferred Qualifications: Certification in specialized equipment or systems relevant to the company's service offerings. Experience with computerized maintenance management systems (CMMS) or similar software. Advanced troubleshooting and diagnostic skills using modern tools and technology. Formal leadership or management training. Experience working in a customer-facing role with strong communication skills. Responsibilities: Lead and supervise a team of service technicians in daily operations and service calls. Diagnose, troubleshoot, and repair complex mechanical, electrical, or electronic equipment issues. Develop and implement preventive maintenance plans to reduce equipment failures and downtime. Coordinate service schedules and manage resources to meet customer and organizational needs. Provide technical training and mentorship to junior technicians to enhance team capabilities. Maintain accurate service records, reports, and documentation in compliance with company policies. Collaborate with other departments to improve service processes and customer satisfaction. Ensure compliance with safety regulations and company standards during all service activities. Skills: The Lead Service Technician utilizes strong technical skills daily to diagnose and resolve complex equipment issues efficiently, ensuring minimal disruption to operations. Leadership and communication skills are essential for managing the service team, coordinating schedules, and providing clear guidance and training to junior technicians. Problem-solving abilities are applied continuously to develop preventive maintenance strategies and improve service processes. Organizational skills are critical for maintaining accurate records and managing multiple service requests simultaneously. Additionally, proficiency with diagnostic tools and software enhances the technician's ability to deliver timely and effective solutions, contributing to overall customer satisfaction.
    $85k-134k yearly est. 7d ago
  • Cable Technician

    Rightech Temp 4.2company rating

    Service technician job in Smithfield, RI

    Temp Cable Technician Smithfield, RI Running, terminating, and testing Cat-6A cable. Installing J-Hooks, punch-downs, etc. Mult-floor office buildings in Smithfield, RI and surrounding area. 6-8 weeks of work For the right candidate this could become an ongoing assignment. NIGHT WORK (6 PM - 4:30 AM). Must be willing/able to work overtime. Candidates must have their own hand tools (Punch down tool, crimper, wire stripper, snips, etc.) PPE gear required.
    $32k-54k yearly est. 2d ago
  • In-House / Service Repair Technician

    Teledyne 4.0company rating

    Service technician job in Billerica, MA

    **Be visionary** Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research. We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins. **Job Description** Under general supervision, this individual will perform diagnosis, troubleshooting and repair or replacement of all mechanical assemblies used in FLIR Thermal Imaging Systems products. This individual will help identify and select the appropriate tooling, processes and procedures to complete any repairs, refurbishment, test and validation of work performed. Accurate and appropriate performance of these tasks will result in the successful repair and maintenance of these products **Primary Duties & Responsibilities:** 1. Conduct routine diagnosis, repair, refurbishment, service and support of mechanical assemblies, sub-assemblies, motors, bearings and wiring harnesses for all FLIR Imaging Systems' products. 2. Assist in developing standard repair and maintenance procedures which will be documented to company and ISO standards. 3. Provide technical support in the development of customer service spare parts inventory, including establishing requirements for content and quantity. 4. Provide accurate and timely repair estimates that include labor and material requirements. 5. Support the servicing of Imaging Systems demonstration equipment. 6. Perform other job related duties as required. 7. Work as a member of the service team to meet department goals related to repair turn times and customer satisfaction. **Job Qualifications:** + Requires a minimum of 1-2 years prior work/schooling experience in a related electronics field. + Degree or certificate in electronics or equivalent required. + Strong electro-mechanical troubleshooting skills, proficient with using electronic test equipment required such as digital voltmeters to perform continuity of system wiring. + A good working knowledge of computers, computer peripherals and programs such as SAP. + Must be able to read Schematics and wiring diagrams. + Must be capable of lifting a minimum of 45 pounds unassisted. + Must be able to solder 26Awg wires and 402 Smt components. + Preferred candidate will have 1-3 years prior experience servicing thermal imaging equipment. Applicants must be either a U.S. citizen, U.S. national, legal permanent resident, asylee, refugee or must be eligible to apply for and obtain the appropriate export control license from the U.S. Departments of State or Commerce. \#FLIR **Salary Range:** $49,300.00-$65,700.000 **Pay Transparency** The anticipated salary range listed for this role is only an estimate. Actual compensation for successful candidates is carefully determined based on several factors including, but not limited to, location, education/training, work experience, key skills, and type of position. Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions. Teledyne is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other characteristic or non-merit based factor made unlawful by federal, state, or local laws. You may not realize it, but Teledyne enables many of the products and services you use every day **.** Teledyne provides enabling technologies to sense, transmit and analyze information for industrial growth markets, including aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, energy, medical imaging and pharmaceutical research.
    $49.3k-65.7k yearly 41d ago
  • Service Repair Depot Technician II

    Phantom Staffing

    Service technician job in Chelmsford, MA

    Perform repairs on various products. Duties will include investigation of customer complaints, troubleshooting/repair of failures to board level/sub-assembly and documentation of repairs in ERP system. Essential Functions Work within limits of prescribed procedures to ensure accurate completion of unit repair Document repairs made and parts used in our ERP system Troubleshoot problems to board level or sub-assembly to determine root cause of failure Perform mechanical and software upgrades Collaborate with QA Engineers as required on details of complaint investigation Ability to efficiently transition between product lines Required/Preferred Education and Experience Technical High School or College Level technical training preferred 3+ years of technical troubleshooting/repair experience preferred Knowledge, Skills and Abilities Computer literate, familiar with MS Windows, Word, Excel, Etc. Read and understand SOPs and work instructions Read and understand diagnostic data Familiarity with test equipment (e.g. patient simulators, oscilloscopes, signal generators, and other test equipment) Navigate ERP systems effectively
    $37k-55k yearly est. 60d+ ago
  • HVAC Truck Based Controls Technician

    Johnson Controls Holding Company, Inc. 4.4company rating

    Service technician job in Lynnfield, MA

    Build your best future with the Johnson Controls team As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support many industries worldwide. You will have the opportunity to develop yourself through meaningful service work and learning opportunities. We strive to provide our employees with experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard - your next great opportunity is just a few clicks away! What we offer Competitive salary Paid vacation/holidays/sick time- 10 days of vacation first year Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one Encouraging and collaborative team environment Dedication to safety through our Zero Harm policy Check us out!: ******************* ZMNrDJviY What you will do Under minimal supervision, conducts preventive maintenance, repair, installation, and commissioning and general servicing of systems (including detailed troubleshooting of systems). Responsible for high levels of customer satisfaction through direct, on site, customer interface. With a high level of complete technical competence, mentors control technicians, service technicians and mechanical technicians on building automation activities. Properly completes required project and service documentation. Provide our customers with the highest level of service to solve building inefficiencies and resolve service-related items. As a trusted advisor to our customers, you will provide solutions and outcomes at the time of service How you will do it Diagnoses and repairs complex control systems malfunctions requiring extensive knowledge of a variety of electronic or digital controls systems and ability to test and write modifications in multiple languages of systems software. Consults with the customer through data gathered and site assessments. Provides field proposals for retrofits, upgrades and or enhancements to existing equipment. Assists sales by providing technical recommendations for sales leads. Manages assigned work to meet professional and efficient execution of time and customer satisfaction. Reports problems or changes to management immediately. Interfaces with branch manager, service manager, service project manager or subcontractors on projects to coordinate activities as required ethically and professionally. Provides sketches of field changes and discrepancies for engineering corrections and drawings. May assist with job layouts and bid proposals. Install and modify software and graphics. Communicates with customers upon arrival and before leaving the work site. Ensures high levels of customer satisfaction. Meets regularly with customers to become familiar with operating problems. Keeps customer informed on the service provided, outstanding issues and recommends system enhancements, upgrades, and replacement. Promotes the sale of add-on work. Adheres to all Johnson Controls and customer safety standards. Provides safety leadership and instruction to all control's technicians in the branch. Provides safety awareness while working onsite with Johnson Controls subcontractors. Trains the customer in control systems operations. Delivers manuals and documentation to the customer for training needs as required. Provides mentorship for certification of Controls Technicians and Service Technicians on complex building automation systems. Coaches, supports and trains the technical workforce on non-complex, non-critical equipment. Compiles job documentation, such as certificate of completion, customer training form, training certificates and punch lists. Conducts extensive self-study (reading, research and practice) to improve and maintain technical proficiency in company's product lines. Completes certifications as required by the company. Other duties related to the installing, commissioning and servicing of building controls and facilities management systems and energy management systems, as assigned. Assists in the design and configuration of building control systems as defined by the contract documents. Creates flow diagrams, sequence of operations, and bill of material, network layouts and electrical schematics as required. Assists in developing and testing software programs necessary to operate the system per the project requirements' intent. Compiles and/or completes project as built and close-out documentation. Assists in the coordination and creation of necessary drawings and equipment schedules for submittals and installation. Selects, orders, and tracks the delivery of materials for assigned. Assists in the loading and commissioning of all system and network-level controllers as required. Assists in validation of complete system functionality and troubleshoots problems with subcontractors and other trades to ensure proper operation. May provide field change information to the project team for the creation of as-built drawings and software. Keeps management and JCI contractor or customer informed of job progress and issues. Assists in performing site-specific training for owner / operator on the total building control system. Participates in release meeting with project field team. Provide recommendations and solutions to ensure facility is running efficiently to include upselling opportunities. Provide quotes to support recommendations and solutions. What we look for Required Be a dedicated member of a North America Branch team willing to learn and be responsible for system trouble shooting, repair and aftermarket services for this fast-growing business. Minimum of Six (6) years Commercial Controls troubleshooting experience in the HVAC industry. This includes buildings, chiller plants and systems. Vocational School program graduate or associate's degree in a technical field, or two years' experience in servicing electronic and or mechanical systems. Demonstrated ability to install and/or service electronic control systems and HVAC equipment. Effective communication skills to represent Johnson Controls on customer sites. Possesses the ability to explain technical information to technical and non-technical people. Demonstrate effective writing skills as well as understanding of programs and software applications. Knowledge of control theory, automatic temperature controls, building automation systems and other building subsystems. Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.
    $62k-88k yearly est. Auto-Apply 60d+ ago
  • Automotive Light Duty Diesel Gas Technician-Mechanic

    Mass Diesel Performance

    Service technician job in Taunton, MA

    Job Description Now Hiring: Full-Time or Part-Time Automotive Technician - Gas and Light-Duty Diesel We are currently seeking an experienced and motivated Automotive Technician to join our growing team. Whether you specialize in gas, light-duty diesel, or both-we want to hear from you! If you're a general tech with an interest in diesel engines, diagnostics, or performance work. About the Role: Schedule: Monday-Friday, 8:30 AM - 5:30 PM No weekends required Overtime available but not mandatory Job Type: Full-time or Part-time Work Focus: Routine maintenance, diagnostics, general repairs (basic to major), and performance upgrades-from mild to wild Work Environment: Clean, climate-controlled shop - warm in the winter, cool in the summer Tools & Equipment: Access to the latest factory and aftermarket diagnostic and testing equipment Key Responsibilities: Inspect and repair vehicles with diesel and/or gas engines Perform routine services, including oil changes, brake work, front end components, tires and engine and transmission replacement and/or wiring Run and interpret diagnostic tests using advanced diagnostic equipment Write detailed inspection reports and develop clear repair plans Collaborate with fellow technicians to ensure efficient and accurate repairs Stay current with industry's best practices and manufacturer updates through training What We Offer: Competitive pay scale based on experience Health insurance 401(k) retirement plan match Uniforms provided Paid Vacation Paid training and certification opportunities (including MA State Vehicle Inspector License - we'll send you if you don't have it) A stable, long-term opportunity with a supportive and experienced team Who We're Looking For: Technicians with experience in gas and/or light-duty diesel engines General automotive techs eager to learn and grow in diesel or performance repair Professionals interested in cutting-edge diagnostics, performance upgrades, and modern repair technology Someone dependable, detail-oriented, and collaborative Note: Automotive experience is required. If you do not have experience, please do not apply. #hc175537
    $40k-64k yearly est. 27d ago
  • Motorcycle Service and Repair Technician

    Motorrad Dealer Technician

    Service technician job in North Hampton, NH

    Join one of the most established, respected and well-known BMW Motorrad Dealerships in the country at MAX BMW Motorcycles. At the Northeast's only exclusive BMW Motorrad Service Department, you will be applying your skill and experience on leading BMW Motorrad product technology routinely and growing your career with access to the best manufacturer training in the industry. This Dealership was started by Technicians, so the business leaders understand how important their technicians are to the success of the business firsthand. As such, all Technicians are routinely provided OEM training to keep them informed of new product technology and efficient, successful “fix-it-right the first time every time” processes. The Team at MAX BMW is focused and committed to working together for success. As a result of growth and the need for additional Service Technicians to service the ever-popular BMW Motorrad product lineup, MAX BMW is seeking multiple Service Technicians to grow with the Team in the following locations. Location(s) North Hampton, NH Job Description As a Motorrad Service Technician, you will be responsible for performing diagnoses, repairs, and maintenance work for customer and dealership vehicles. You'll be at the forefront of innovative Motorcycle diagnostic technologies. • Receiving and carrying-out Repair Orders as dispatched • Performing diagnostic services and troubleshooting to determine repair needs (using test plans, wiring diagrams etc.) • Providing labor, time, and parts estimates for repair services • Performing high quality and efficient repair services for various Motorcycle systems, including engine, steering, suspension, brakes in accordance with Dealer and Factory standards • Performing Quality Control checks for repaired vehicles to ensure repairs are complete • Completing all required paperwork and documentation for repair services • Maintaining organized, clean workspace and accounting for dealership and personal tools at all times • Communicating directly and efficiently with Service Advisors and Parts Department Employees • Participating in continual Motorrad proprietary training/education programs to hone skills and develop expertise in industry leading Motorrad technologies and processes • Demonstrating behaviors consistent with Employer's values in all interactions Qualifications • At least 1-3 years of related mechanical / vehicular service & repair experience (Motorcycle / Powersport, Automotive, Heavy Equipment / Diesel, engine repair, etc.) • Passion for the Motorrad / Motorcycle riding lifestyle • High school diploma or equivalent • Demonstration of excellent mechanical, electrical, diagnostic and computer skills • Must be authorized to work in the USA without requiring sponsorship • 18 years of age or older • Own & maintain a valid driver's license • Must perform duties and responsibilities in a safe manner • Must be able to demonstrate ability to pass pre-employment testing to include background check, MVR check, drug test, and maintenance of a valid driver's license
    $36k-53k yearly est. 60d+ ago
  • Endoscopy Equipment Tech I

    Children's Hospital Boston 4.6company rating

    Service technician job in Boston, MA

    * One Time $8,500.00 Sign on Bonus* Schedule: 6:45AM-3:15PM Under minimal supervision and following established procedures and methods, maintains inventory of complex, delicate endoscopic equipment and related component parts. Monitors and/or performs specialized cleaning and decontamination and inspects, assembles and prepares equipment for surgical cases. Performs and/or arranges maintenance and repair services and serves as a resource on equipment use and operation. Tracks and maintains inventory, reordering supplies, monitoring purchase and repair costs and assisting in selection and introduction of new supplies and equipment. Key Responsibilities: * Ensures availability of sterile endoscopic equipment for surgeries, including retrieval, assembly, and specialized sterilization to meet surgical schedules. * Acts as a resource for operating endoscopic and audiovisual equipment; performs inspections, routine maintenance, and troubleshooting. * Coordinates equipment readiness for procedures by providing substitutions and responding to technical assistance requests. * Manages ordering and restocking of endoscopic supplies based on par levels, including receiving, verifying, and distributing inventory. * Oversees proper storage and rotation of supplies, ensuring labeling and packaging meet standards. * Maintains detailed records of inventory, purchasing, equipment repairs, and expenses; reconciles budget variances and supports budget planning. * Processes billing invoices and payment requisitions while addressing related inquiries and vendor issues. * Contributes to evaluation and implementation of new equipment and supplies; serves on relevant committees or project teams. Minimum Qualifications Education: * High School/GED Licensure/ Certifications: * Certified Registered Central Service Technician (CRCST) OR Certified Sterile Processing and Distribution Technician (CSPDT) required * Required to obtain: Certified Endoscope Reprocessor (CER) within one year of hire The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting. Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.
    $45k-62k yearly est. 60d+ ago
  • Fiber Splicer

    Clinellc

    Service technician job in Nashua, NH

    We're busy! And we're actively hiring! Due to additional work in the Northeast, we are looking to add qualified Fiber Splicing Technicians to our team based in the Nashua NH area. This position will require independent operation as well as collaboration with customers on-site, focusing on ISP, OSP, and aerial fiber builds. Although the position is based out of our Nashua, NH office, you will primarily be traveling throughout the New England area during the workweek. As we continue to grow, we are seeking technicians who are technically proficient, customer-focused, and eager to contribute to our well-respected team. What Will You Do A solid understanding of multiple OSP/ISP splice enclosure by various manufacturers. Have undergone additional training or immersion into one or more specific customers' needs and demonstrate responsibility for those needs Be able to demonstrate advanced cable prep/single and mass fusion splicing and termination abilities. Excellent fiber optic test and troubleshooting abilities to include fiber characterization, iOLM and advanced documentation and deliverable responsibilities. Demonstrate a strong ability to work with others and train more junior technicians and basic crew/project management abilities and responsibilities Have a basic understanding of and abilities to negotiate ARC/GIS, Telvent and Trimble software Ability to understand that to the nature of the job, travel, night, weekend, and holiday work, to include on-call responsibilities will be a requirement. What You Will Need 5+ years experience working as a fiber optic splice technician Applicant must have completed entry level safety training and demonstrate safe practices. Show up for work daily and on time Must possess the ability to perceive difference in colors. Must possess and continue to possess a valid driver's license in good standing Experienced with basic computer functions, especially Excel and the Internet and have the ability to learn new programs Ability to make independent judgment and perform repetitive tasks Regular contact with co-workers and customers Within 90 days of start date, take and pass OSHA-10 Certification Must be able to take and pass, and continue to pass a DOT Physical, drug screen and background check Travel expected through the week with going into the office in Nashua NH to pick up stock or whatever would be needed for the week Overtime should be expected Applicant must be at least a high school graduate or equivalent. Work Environment Repeated and frequent ability to lift, from floor to above head 25 lbs continuously. Ability to sit, stand, climb, kneel, bend, lift, crawl, squat, reach and utilize both hands and feet in an aerial and underground capacity. Environmental Conditions exposure is heat, cold, dust, wet, vibration and very loud noise. Requires the ability to sit for extended periods, stand, bend, walk, communicate via telephone, computer and/or face-to-face contact, vision to monitor, and use basic office equipment such as a personal computer, copier and fax machines regularly during the course of work. Work is performed in and out of an office environment. This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization. AAP/EEO Statement: Centerline is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Who We Are At Centerline, we design, build, and maintain industry-leading critical infrastructure across North America. Our technicians, engineers, and professional staff bring unmatched expertise to each job, working as a team to deliver consistent, exceptional results. That's why Fortune 500 clients choose Centerline again and again for a wide range of projects. With demand for connectivity at an all-time high, Centerline's opportunities for growth are limitless - and so are yours. We're committed to fostering your professional advancement and supporting your career journey. We look for team members who demonstrate our core values: Safety, Teamwork, Accountability, and Reliability. Our values are key to our team's success and driving everyone to reach their full potential. As a member of our winning team, you'll receive comprehensive insurance benefits - medical, dental, and vision - plus a 401(k) plan, referral bonuses, and generous PTO. Join us today. Together, we're building a better network. #LI-JG1 #IND1
    $32k-55k yearly est. Auto-Apply 15d ago
  • HVAC Technician - $45/hour (Permanent Job)

    Personnel People

    Service technician job in Taunton, MA

    is a DIRECT HIRE ROLE from day one Responsibilities: Diagnosing and troubleshooting customers HVAC systems Performing repairs and scheduled maintenance Promoting company's products and up selling systems upgrades as needed Assisting customers with their HVAC concerns and issues Working with the dispatcher to provide updates after each appointment Entering information into company system after appointment Working on call and on rotations as needed Qualifications: Previous HVAC experience Valid HVAC technician license and EPA 608 certification. Strong knowledge of HVAC systems, tools, equipment, and best practices Ability to repair and troubleshoot HVAC Hours are: Monday through Friday - First Shift The pay is up to $45.00 an hour based on experience
    $45 hourly 5d ago
  • Regulated Services Lead/Quality Technician

    Jllorporated

    Service technician job in Devens, MA

    JLL (NYSE: JLL) is a leading professional services firm that specializes in real estate and investment management. A Fortune 500 company, JLL helps real estate owners, occupiers and investors achieve their business ambitions. In 2016, JLL had revenue of $6.8 billion and fee revenue of $5.8 billion and, on behalf of clients, managed 4.4 billion square feet, or 409 million square meters, and completed sales acquisitions and finance transactions of approximately $145 billion. At the end of the second quarter of 2017, JLL had nearly 300 corporate offices, operations in over 80 countries and a global workforce of more than 80,000. As of June 30, 2017, LaSalle Investment Management had $57.6 billion of real estate under asset management. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit ************ Job Description The Site Regulated Services Lead/Quality Technician will have a primary focus on overseeing select site services which require additional oversight due to the regulated environment, including but not exclusive of GMP cleaning and pest control. The person in the role will strive toward innovation, assist in lowering cost of delivery and work with suppliers to integrate the service into operations while dramatically enhancing the customer experience. The Regulated Services Lead will collaborate with Quality Assurance and the client to ensure effective participation in and adherence to quality programs. They will drive towards a higher level of cleanliness as well as achieve minimum scoring metrics as stipulated in both Client and Vendor contracts. The candidate will have a proven career history of successfully managing change and GMP/Quality experience. This position reports directly to the Site Facility Manager. ESSENTIAL FUNCTIONS Understand and ensure compliance in GMP space Customer Focus: Be a true innovator and genuine service-oriented individual to continuously monitor established quality procedures and resolve internal quality issues and customer complaints concerning product and or service dissatisfaction. Communication: Directly interface, both verbally and written, with client vendors, and JLL Management Compliance: Stay current with all Client, Federal and State regulations/codes, comply with specifications, and ensure standards are met. Support Quality Assurance to include training, assigning tasks, performance appraisals, conducting investigations, assisting with CAPAs, and monitor procedures to ensure processes are completed in an efficient and safe manner, and within the scope of policies and procedures. Perform/support audits and prepare SOP's and training materials. Provides information to Vendors, Facilities staff and Service Providers as required to ensure that quality assurance expectations are communicated, understood and followed. Inspections: Participate in the creation and implementation of inspections and other quality practices and procedures.. These inspections should serve as an assurance of quality as measured by client surveys. Provide leadership and direction to advance service quality and enhance the client partnership to continuously improve operations and influence the behavior of all employees. Supplier Performance Management: Deliver high quality, creative, and cost-effective solutions. Monitor work requests to trend vendor performance. Raise the bar in vendor quality and service while reducing overall costs. Work with IFM managers to hold vendors accountable for delivering high quality service per contract expectations, partnering with vendors to continuously improve service quality and improvement plans, and resolve/troubleshoot service issues at the site level. Analytical capability: Analyze trends and utilize data to anticipate and proactively address issues in the environment. Financial Acumen: Challenge year-over-year cost increases and proactively identify ways to reduce “process waste” and costs. Qualifications EDUCATION AND EXPERIENCE Bachelor's degree in Engineering, Mathematics, Science or another relevant field is desired but not required; experience in lieu of degree will be considered. 5 years of GMP or ISO 9000 experience in manufacturing. Experience in pharmaceutical manufacturing preferred. Must have proven, successful GMP or Quality Compliance/Assurance experience working with vendors performing services in GMP space GMP PEST CONTROL PROGRAM Proven capabilities on addressing and remediating pest sightings and investigations in a GMP Manufacturing Facility. Ability to establish rationales on Pest Control Best Practices. Ability to prepare and analyze Pest Control Trend Reports, subject to Regulatory Agency review. Experience in auditing GMP Pest Control Programs. Some knowledge in entomology and common insect behavior. GMP | CLEAN ROOM JANITORIAL AND SANITIZATION PROGRAMS Strong Knowledge of Environmental Controls of GMP Clean Rooms. Strong understanding of Regulatory Expectations. Ability to recommend, frequency and propose recommended dilutions of cleaning detergents for specific needs and situations. Develop cleaning procedures, work instructions and log forms in compliance with regulatory expectations. Train on Cleaning Methods and Procedures. Proven capabilities on addressing and remediating investigations related to Environmental Monitoring excursions as it related to a cleaning/disinfection programs. Ability to recognize when a GMP Change Control is required when proposing new cleaning methods, detergents and consumables. KNOWLEDGE, SKILLS, AND ABILITIES Must possess strong interpersonal skills with the ability to build rapport quickly Knowledge of Quality Engineering techniques, CMMS systems, and Quality Management Systems Exhibit excellent written and verbal communication skills Ability to analyze reports for the purpose of ensuring compliance with scope of work Excellent PC skills: proficient in all MS applications, especially Excel, Word, PowerPoint, Visio Speak, read and write fluent Englis Additional Information All your information will be kept confidential according to EEO guidelines.
    $84k-133k yearly est. 60d+ ago

Learn more about service technician jobs

How much does a service technician earn in Melrose, MA?

The average service technician in Melrose, MA earns between $31,000 and $64,000 annually. This compares to the national average service technician range of $28,000 to $57,000.

Average service technician salary in Melrose, MA

$45,000

What are the biggest employers of Service Technicians in Melrose, MA?

The biggest employers of Service Technicians in Melrose, MA are:
  1. Sears Holdings
  2. Advanced Energy
  3. Nardone Electrical
  4. Textron
  5. Superior Plus Energy
  6. ITW
  7. Comfort Systems
  8. The Unlimited
  9. Fulton LLC
  10. HOP Energy Holdings Inc
Job type you want
Full Time
Part Time
Internship
Temporary