Environmental Services General Manager
Shift manager job in Coral Springs, FL
Aramark Healthcare+ is seeking a Environmental Services General Manager to join their team at Broward Health Coral Springs in Coral Springs, FL. The Environmental Services General Manager will plan, manage, and guide EVS contracted services for a client normally generating $2-15M+ in revenue to meet operating and financial goals, client objectives, and customer needs. Depending on the client, services can include food service, facility support, custodial services, retail, lodging, transportation, and more. Our General Managers are capable operations managers who lead a team to provide excellent service to our clients. With knowledge of the client?s business, positive relationship building skills, financial savvy, and a focus on safety, our team makes a difference every day.
Job Responsibilities
Leads a team that provides operational expertise in contracted services while providing hands-on execution management of operations.
Manage and oversight of cleaning and custodial operations.
Establish and maintain effective working relationships with other departments to provide a unified approach for the customer.
Manages the client and community relationships at the location, continually assessing operations, and developing plans to provide optimal service and drive employee and customer satisfaction.
Builds, develops, and leads a management team and staff capable of carrying out organizational objectives.
Recommends methods, resources, and implementation for service improvement and growth based on understanding of operational needs, capabilities, & contractual obligations.
In partnership with Finance, manages a budget and assists in the design of improvements to optimize financial performance and operational productivity.
Manages compliance with all local, state and federal regulations and codes and maintains all associated records and reports.
Ensures compliance with Aramark's standards of operation including safety standards and Aramark's Business Conduct Policy at all times.
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
Qualifications
In order to be prepared for this leadership role, qualified candidates will possess:
Bachelor Degree preferred. High School Diploma plus relevant experience required.
Prior leadership experience in environmental services preferred.
The ability to focus on client and customer services, developing, coaching employees for future career goals .
Savvy interpersonal skills to communicate effectively with clients, senior management, and Aramark support staff.
Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address EVS operational issues.
Prior experience in environmental services, healthcare contract services, or hospitality environment.
Proven ability leading through other managers.
Experience in creating and managing a department budget, financial controls and analysis..
This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).
EducationAbout Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at ***************************** or connect with us on Facebook, Instagram and Twitter.
Food and Beverage Manager
Shift manager job in Miami Beach, FL
FOOD & BEVERAGE MANAGER
Full-Time | On-Site | Reports to: General Manager
The Food & Beverage Manager oversees all food and beverage operations across the property-including restaurant service, bars, poolside, beach operations, and event service-ensuring an elevated, seamless, and consistent guest experience. This role drives service standards, operational efficiency, team development, and financial performance in a boutique environment where hands-on leadership and multi-faceted execution are essential. The F&B Manager partners closely with the General Manager to uphold brand vision, maintain profitability, and ensure the highest level of service across all outlets.
KEY RESPONSIBILITIESService Excellence & Guest Experience
Ensure all outlets deliver refined, warm, and efficient service aligned with luxury standards.
Maintain consistent service quality across restaurant, pool, beach, and bar operations.
Monitor guest feedback, resolve issues promptly, and lead all service recovery efforts.
Oversee VIP amenities, special setups, and all property-wide F&B needs.
Drive a culture of hospitality, ensuring every guest interaction reflects the brand.
Operational Leadership
Direct daily operations for restaurant, bar, pool, and beach service.
Lead daily pre-shift meetings, product training, and service briefings.
Develop and enforce SOPs, ensuring consistent execution and continuous improvement.
Create and manage staff schedules, daily assignments, and labor alignment based on business needs.
Oversee opening/closing procedures and ensure operational readiness across all venues.
Pool & Beach Oversight
Manage all pool and beach attendants and service staff.
Ensure smooth operations: towel management, beach chairs, cabanas, and premium setups.
Maintain vendor relationships tied to pool/beach service.
Enforce safety standards, local compliance, and property guidelines.
Staff Management & Development
Recruit, hire, train, and develop high-performing F&B teams.
Conduct evaluations, performance coaching, and corrective action as necessary.
Foster a professional, motivated, service-driven team environment.
Partner with HR to ensure compliance with all guidelines, documentation, and training requirements.
Financial Management & Cost Control
Review daily sales performance and identify revenue opportunities.
Monitor beverage costs, inventory levels, and product utilization.
Maintain accurate par levels, purchasing controls, and vendor coordination.
Collaborate with the Executive Chef and GM on menu updates, pricing strategy, and product mix.
Manage labor effectively to meet service expectations and financial targets.
Events & Banquets
Support planning and execution of private events, buyouts, and group functions.
Coordinate staffing, bar setups, service flow, and event-specific requirements.
Ensure all event spaces are staged, serviced, and executed according to standards.
Leadership, Communication & Brand Standards
Act as an influential leader who drives accountability, transparency, and operational ownership.
Maintain open communication across departments to ensure cohesive service.
Work collaboratively with stakeholders to develop menu concepts, trainings, and improvements.
Identify guest needs proactively and implement structured action plans to elevate experience and mitigate risk.
QUALIFICATIONS
Minimum 3-5 years F&B leadership experience in hotels, resorts, or elevated lifestyle concepts.
Strong background managing high-volume, fast-paced service with luxury standards.
Experience with POS, OpenTable, Opera, and other hospitality technologies.
Proven ability to lead diverse teams, manage budgets, and achieve revenue/expense targets.
Knowledge of food and beverage trends, health and safety standards, and compliance requirements.
Hands-on, guest-oriented, and solutions-driven approach.
Bilingual (English/Spanish) preferred.
Must be available to work evenings, weekends, and holidays as needed.
General Manager
Shift manager job in Fort Lauderdale, FL
As a General Manager (GM) at Landscape Workshop, you own the performance, culture, and growth of your branch. You'll set the tone for safety, excellence, and customer service while building and leading a team that delivers consistent, high-quality results. With robust support from our corporate team-back-office services, recruiting, training, equipment, marketing, and more-you'll have the tools to succeed, but the branch's performance is ultimately yours to lead.
Our customers expect the same Landscape Workshop experience- “Quality Service - Dedicated Professionals - Proactive Management”-from every branch. As GM, you ensure that promise is kept.
Key Responsibilities
Leadership & Culture
Build and sustain a performance-driven, safety-first culture.
Model and reinforce our values with all team members, ensuring consistent communication of policies, expectations, and company goals.
Operational Excellence
Oversee production schedules, resource planning, and quality control across multiple projects.
Maintain labor efficiency and optimize workflows for maximum productivity.
Financial & Sales Performance
Achieve or exceed budgeted financial goals by managing expenses, labor, and revenue growth.
Partner with your Business Development Manager to drive new sales opportunities and revenue streams.
Understand and leverage financial statements to make informed decisions.
Customer Satisfaction & Retention
Ensure delivery of exceptional service to achieve 90%+ customer retention.
Oversee site visits, proactive communication, and adherence to company quality standards and 13-Point Plans.
Team Development
Recruit, train, and mentor Account Managers, Field Managers, and crews.
Identify high-potential team members for advancement and actively develop their careers.
Conduct regular performance reviews and provide actionable feedback.
Continuous Recruitment
Maintain an active recruiting pipeline to meet current and future staffing needs.
Qualifications
Experience: Minimum of 3 years managing teams in a production or service environment, including hiring, training, and performance evaluation.
Sales & Service: Proven success managing customer relationships and driving revenue.
Technical Skills: Ability to complete takeoffs and estimate maintenance work; comfortable managing multiple projects simultaneously.
Financial Acumen: Experience interpreting financial statements and using metrics to guide decisions.
Education: Two- or four-year degree in horticulture, landscape management, or related field preferred (industry experience/certifications may substitute).
Communication: Strong written and verbal communication skills in English.
Leadership Mindset: Commitment to developing people both professionally and personally.
Why Landscape Workshop?
We invest in our leaders by providing comprehensive support: recruiting, HR, financial systems, equipment, marketing, insurance, real estate assistance, and executive coaching. You'll have the freedom to run your branch like an entrepreneur-with the backing of a strong, growing company.
Restaurant Manager
Shift manager job in Boca Raton, FL
Forktory Brands is a bold hospitality group based in Boca Raton, FL. We craft food and coffee concepts that merge creativity, culture, and consistency. From fiery fast-casual to artisanal coffee, our mission is to build brands that foodies crave and communities embrace. We are fast-paced, design-driven, and unapologetically ambitious.
Role Description
This is a full-time on-site role for a Restaurant Manager at Cluck Face located in Boca Raton, FL. The Restaurant Manager will be responsible for overseeing daily operations, ensuring customer satisfaction, managing employee hiring and training, and maintaining high standards in food and beverage service. The role also involves effective communication with staff and customers to ensure a positive dining experience.
Qualifications
Customer Service and Customer Satisfaction skills
Experience in Hiring and Training staff
Strong Communication skills
Knowledge of Food & Beverage industry
Leadership and team management abilities
Ability to work in a fast-paced environment
Prior experience in restaurant management is a plus
Bachelor's degree in Hospitality Management or related field preferred
General Manager
Shift manager job in Miami, FL
Full Time Onsite General Manager for 5 Star Luxury Residential . Must be a people first driven professional and Highly experienced in Hospitality. The position is fundamental to all functions of the Luxury Property and includes working closely with the Association Board of Directors to manage and operate the association and facilitate solutions to problems within the community. Knowledge of Project Management/Construction is a plus.
MUST HAVE JOB REQUIREMENTS:
5 Star Hospitality pedigree
Combination of experience in Hotel and Residential Management
Commitment and Longevity
A strong Flexible demeanor
Verbally Eloquent (Spanish is not a must but preferred)
Capability to work directly with and under direct order of the Board
Highly detailed oriented
Extremely hands-on
Must be a Licensed Community Association Manager
DUTIES INCLUDE BUT NOT LIMITED TO:
Acquires and maintains current knowledge of state regulatory agency statutes and each client's community's documents, policies and procedures.
Analyzes advantages and disadvantages of alternative solutions to problems and makes recommendations to the Board of Directors.
Provides leadership and direction to effectively manage relationships with other business groups, to ensure a high level of tenant service and achievement of company and property goals and objectives.
Supervises hiring and management of direct employees and supervises selection and management of outside vendor staffing to assure personnel capable of meeting the community's goals and high standards in a hospitable, sensitive and courteous manner.
Demonstrate a positive, professional and client-oriented attitude about the company with coworkers, residents, owners, clients and the public; whether contact is by mail, telephone or in person.
Perform regular inspections of resident lots and common areas to ensure the association's governing documents and rules and regulations are being upheld
Prepare and distribute board packets including management reports and meeting agendas, attend all business meetings of the Board, prepare minutes and action items, work with all committees of the Board.
Oversee expenditures, budget management, reserve studies, reserve investments/funding.
Collect and organize all documentation related to Association operations including records/books, documents, correspondence.
Documents, interviews and assists residents regarding complaints about direct employees and vendor staff conduct..
Promptly investigates and makes a full written report of all accidents or claims for property damage and personal injury relating to the ownership and maintenance of the common elements and operation of the Association, including damage or destruction to common elements.
Plans, directs and oversees implementation of comprehensive systems for protection of the community assets and records of the Association in a professional manner.
Constantly strive for improvements in work process and results to better meet client's expectations.
Prepare annual budget for the association.
Analyze and distribute monthly financial statements including operating variances from budget, cash management and strategies for collection of receivables.
Maintain complete and accurate property files and records, according to department systems, with an emphasis on documentation for future reference.
Develop specifications and continually evaluate service needs and performance in all areas of maintenance and management.
Establish and maintain collaborative working relationships between departments, with coworkers and other members the team.
Prepare for team meetings, in advance, and act as chairperson for the meeting.
Acquires and maintains current knowledge of state and regulatory agency statutes and each clients community documents, policies, and procedures.
Initiates contact with new resident representatives to coordinate the move-in process, provides an introduction and orientation to the staff and building, reviews available services, and reviews the building rules and regulations.
Sets and adheres to the highest standards of performance and instills them in the staff by personal follow-up to insure that the service is being delivered.
Respond to phone calls and correspondence in a timely and professional manner.
Maintain a professional relationship with the BOD, Unit Owners, and vendors.
Ability to run a BOD meeting when necessary, according to Roberts Rules of Order.
Ability to prepare professional presentations of reports, action plans, budgets, bid analysis, etc..
Organizes time effectively and successfully balances the competing demands of multiple projects.
Maintain accurate records, files and communication pertinent to the Association office.
Update Association communication regularly to include menu boards, prepare Association newsletter and update Association web-site.
Process violations, work orders, architectural control applications, lease applications, and sale applications regularly on a monthly-basis as required.
Possess all knowledge of assets cash balances and availability of funds for projects.
Monitors aging report, timely legal action, and updated collection module on a timely basis.
Keep up to date equipment maintenance logs, inventory, and update preventive maintenance manual quarterly.
Previous On-Site experience (5+ years)
Must possess strong managerial background.
Minimum Five (5) years of experience as an on-site Community Association Manager for a Luxury Property or 5 Star Hotel / Resort
Strong working knowledge of customer service principles and practices accepted management practices and procedures, building and grounds maintenance requirements, personnel development and administration, and budget and finance.
Computer Literacy- Proficiency in Microsoft Office: Outlook, Word, Excel and other Programs:
Ability to read, analyze, and interpret technical procedures, leases, regulations or documents with a similar degree of complexity.
Must have the ability to maintain a professional demeanor and appearance at all times.
Strong organizational skills and the ability to work in a fast-paced environment are critical.
Knowledge of Jenark, Strongroom and Building-Link
Job Type: Full-time
Benefits:
401(k)
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Paid time off
Referral program
Vision insurance
Application Question(s):
Are you within 10-15 miles from the Miami Beach area?
Did you read the Must Have Job requirements in the job description?
Education:
Bachelor's (Preferred)
Experience:
Hotel / Residential Management: 5 years (Required)
Hospitality: 5 years (Required)
Finance /Budget: 3 years (Required)
Language:
English (Required)
Spanish (Preferred)
License/Certification:
Licensed Community Association Manager (Required)
Ability to Relocate:
Miami, FL: Relocate before starting work (Required)
Work Location: In person
Sports Cards General Manager
Shift manager job in Weston, FL
The Card Cellar is seeking a driven and experienced General Manager to lead our premium collectible card business from the ground up. This is a unique opportunity to be involved in every stage of the process - from pre-opening and store build-out to day-to-day operations - shaping a best-in-class retail and live selling experience.
The ideal candidate is passionate about sports cards, TCG, grading, and live breaking, with proven leadership skills and hands-on experience in retail or collectibles. This role will require operational excellence, strategic thinking, and the ability to build strong relationships with vendors, partners, and the collector community.
Responsibilities:
Pre-Opening Leadership:
Coordinate store build-out, including contractors, layout design, display installation, and merchandising plan.
Select and implement POS, inventory management, and integrated e-commerce/live selling systems.
Develop all operational processes, from product intake to in-store presentation, shipping, and returns.
Create the store's operational manual for future team onboarding and training.
Operational Management (Post-Opening):
Oversee all daily store operations, ensuring premium customer service and sales performance.
Manage integrated inventory across physical store, e-commerce, and live selling platforms (Whatnot, Fanatics Live, etc.).
Recruit, train, and lead a high-performing sales and event team.
Plan and execute events: product launches, in-store activations, and live breaking sessions.
Maintain strong vendor and distributor relationships to secure exclusive products and promotional opportunities.
Monitor KPIs, generate performance reports, and present strategic recommendations to ownership.
Ensure compliance with company policies, safety protocols, and local regulations.
Collaborate with marketing to align campaigns, promotions, and social media content with business objectives.
Stay ahead of industry trends, grading standards, and collector preferences to keep The Card Cellar competitive.
Requirements:
Proven experience as a General Manager, Store Manager, or similar leadership role in retail, preferably in collectibles or hobby industry.
Deep knowledge of sports cards, TCG, grading services (PSA, BGS, CGC), and live breaking formats.
Strong leadership, organizational, and problem-solving skills.
Experience implementing operational systems and processes from scratch.
Ability to work flexible hours, including evenings and weekends.
Proficiency in business reporting, budgeting, and vendor negotiations.
English fluency required; Spanish is a plus.
Nice to Have:
Established relationships within the collectibles industry.
Experience hosting or coordinating live breaks and community events.
Familiarity with high-end product display and luxury retail environments.
Travel Requirements:
Occasional travel to conventions, trade shows, and industry events.
Compensation:
Competitive, based on experience.
How to apply:
Interested candidates should submit a resume and brief cover letter detailing their experience in collectibles, live breaking, and retail operations to **************************
Please include examples of past projects where you've successfully launched or managed retail operations.
Miami Multi Store Manager
Shift manager job in Miami, FL
Montce is hiring a full-time Multi Store Manager for our Coconut Grove and Miami Beach locations!
Montce is a woman owned apparel and swimwear company based in Fort Lauderdale, FL. We are lucky and grateful to have built a company of passionate individuals that have a deep understanding and value for organic human connection, community, and respect. Adaptability and resilience are core personality traits we seek in all levels of team members within the company.
Our Retail Managers play a vital role in our company's success and continued growth. Each Montce store and overall team's success is exemplified through the Manager's ability to exhibit our core entrepreneurial attitude; acting with a small business owner mindset to guarantee the store's success.
Responsibilities include:
Achieve expected sales metrics, both personal and team benchmarks
Ensure completion of all operational tasks
Management of the store schedule to maximize the set payroll budget while ensuring an elevated client experience
Foster an inclusive environment that values team member differences, creating a sense of belonging and appreciation which in turn is passed along to our clients
Recruit, hire, and train all roles within direct team
Participate and voice feedback within all company wide teams including Human Resources, Visuals/Merchandising, Events/PR, Production and Quality Control, Buying/Planning
Lead by example, demonstrating Montce culture, ethics, and high accountability to create a team of trust and transparency
Set clear goals, provide regular feedback, and conduct monthly team performance evaluations to foster growth and consistency
Attention to current trends and styles to offer an up to date and current styling experience in-store
Clear, concise, and consistent communication with the Director of Client Experience
Planning, executing, and promoting in-store and partnership events to cultivate community alongside Brand Marketing Manager
Support the constant development of our retail clienteling experience
Manage an accurate and well-organized store inventory and back of house
Maintain a full and clean sales floor with attention to detail and standards for visual merchandising
Extensive product and fit knowledge
Who you are:
“Leader not a boss” mindset
A minimum of 2-3 years of experience of retail management required, preferably in a sales environment
Confident people skills; able to build and strengthen relationships as a representative of Montce with new people and strangers as clients and potential community partnerships
Strong verbal and written communication skills, with a willingness to receive and apply feedback
A trend-forward sense of personal style that reflects individuality and aligns with the Montce aesthetic
Flexible availability, including weekends, evenings, and holidays as needed
Confident, approachable, and comfortable engaging with a wide range of clients
Environment:
Ability to stand for long periods and walk around throughout a 8 hour work day
Occasional lifting and moving of boxes up to 50lbs
Comfortable with technology and using social media, clienteling, and e-commerce/POS platforms
Benefits:
Competitive pay, commensurate with experience
Monthly store bonus opportunities based on performance
Generous employee discount on Montce and 3rd party products
Monthly and quarterly retail employee perks
Retail wardrobe gifting provided post-training, quarterly, and with each new collection drop
Special gifting for birthdays and work anniversaries
Paid parking pass provided (based on location need)
Eligible for PTO/Sick Time/Health Benefits
Store Manager, South Beach
Shift manager job in Miami, FL
ABOUT US
Founded in St. Tropez in 1971, Vilebrequin has established itself as a leader in luxury beachwear. Today, the brand has a global presence in 70 countries with 184 stores and over 650 branded corners in leading department stores. Season after season, Vilebrequin promises elegance on vacation, passing on a lasting idea of casual charm, from father to son and mother to daughter. The brand has mastered the art of tailoring swimwear, using expert craftsmanship and bold designs, all with one goal in mind: to make summer last all year long.
YOUR OPPORTUNITY
Your opportunity to join a dynamic team where every day feels like a holiday awaits! Vilebrequin is looking for an enthusiastic, people-focused, and results-oriented Store Manager to lead its retail team. The Store Manager is a dedicated and dynamic member of our retail team who possesses a commitment to excellence and passion for our brand! The Store Manager is responsible for taking ownership of the business by driving sales, providing an interactive experience, monitoring inventory, analyzing business trends, recruiting top talent and training staff, and implementing store operations and processes. This position is onsite at the specified location and reports to the Regional Manager.
YOUR IMPACT
Business Leader
Drives business through leveraging KPI's, sales strategies, clienteling, sourcing new customers and maintaining ongoing productive relationships with customers.
Develops store strategies to optimize profitability.
Motivates team to achieve sales goals.
Ensures team demonstrates expert product knowledge to clients.
Addresses and resolves customer concerns according to company philosophy and standards.
Upholds luxury clienteling standards to provide the best customer experience.
People Leader
Exhibits enthusiasm and entrepreneurial spirit to create a positive work environment
Leads candidate selection process including recruiting and interviewing and ensures all roles are filled in a timely manner with top talent
Observes and coaches in the moment.
Mentors team and monitors development, including issuing disciplinary actions and performance reviews.
Continuously trains team on sales techniques, product knowledge and store operations.
Enforces employee policies and procedures, including dress code, attendance and punctuality.
Manages scheduling, timekeeping and payroll.
Demonstrates effective communication with customers, coworkers and associates.
Leads by example and positively influences others.
Utilize company performance tools to evaluate each associate and provide constant feedback to drive individual growth and improvement
Operational Excellence Leader
Manages store operations including, but not limited to, processing deliveries and transfers in a timely manner, merchandising goods on the sales floor, maintaining perfect visual standards, minimizing shrink, and communicating stock needs.
Ensures adherence to all operational policies and procedures.
Executes merchandising standards and quickly resolves any store maintenance issues.
Monitors accurate cash handling including opening and closing procedures, deposits and petty cash.
Understands organizational objectives and makes decisions that align with company priorities and values.
Maintains store safety standards.
Responsible for opening and closing the store.
KEYS FOR SUCCESS
Education:
High School Diploma/Equivalency Required
1-2 years of store leadership experience, preferably with luxury brands
3+ years of experience in the luxury retail space
Competencies:
Knowledge of retail management best practices
Track record of achieving results
History of building, leading,motivating, and coaching teams
Results-Driven: proven ability to understand and drive store profitability through service
Customer-focused
Strong leadership critical thinking and problem solving skills
Passion for luxury product with an appreciation for design
Entrepreneurial spirit
Solution-oriented
A professional, welcoming character and presentation
Ability to generate customer delight
Client-oriented with an excellent sense of service quality(go the extra mile spirit)
Excellent communication skills
Strong attention to detail
Team-oriented; “win-together” mentality
Displays strong organizational skills and follow-through
Technologically savvy
Ability to work a flexible schedule based on business needs,which includes mornings/evenings, weekends, and holidays
Languages:
Foreign Languages a plus
Essential Physical Requirements
Lift and/or move up to approximately 50 pounds frequently
Bending/stooping/kneeling required-frequently
Climbing ladders- occasionally
Routine standing for duration of shift (up to 8 hours)
BENEFITS JUST FOR YOU
We offer a comprehensive range of benefits to our valued associates. Depending on your position and your location, here are a few highlights of what you might be eligible for:
A generous employee discount
Medical, Dental, and Vision insurance
Paid vacations (16 days a year) and holidays
A 401k plan with an employer contribution
Weekly Sales Bonus Structure
Tax-free commuter benefits
Employee referral program
OUR COMMITMENT
Vilebrequin is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
DISCLAIMER
This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the employer.
Note:
This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.
Director of Food & Beverage - PS MIA
Shift manager job in Miami, FL
Director of Food & Beverage - PS MIA
Who We Are
PS is a luxury hospitality company that builds and operates private terminals for commercial flights. PS currently operates at Los Angeles International Airport and Hartsfield-Jackson Atlanta International Airport and is developing new terminals at Dallas Fort Worth International Airport and Miami International Airport. Far removed from the chaos of the surrounding airport and just steps away from the airfield, PS offers the ease, privacy, and security of the private flight experience for commercial travel.
With unprecedented access, PS has the only private partnership with both TSA and Customs and Border Protection, our guests move seamlessly through arrivals and departures. A team of expert Agents works behind the scenes to choreograph every step of the pre- or post-flight experience. Sail through our private, line-free TSA screening, access dedicated customs and immigration services on arrival, and relax as our trained drivers escort you across the airfield directly to/from your aircraft. All without stepping inside the Airport. Guests also enjoy private suites, chef-prepared food, spa services, and more, all while our Control Room coordinates with government, security, and airline officials to ensure the utmost efficiency, safety, and privacy. Waiting in lines, maneuvering through crowds, and handling unwieldy luggage are things of the past at PS. So is the airport experience you've come to know. PS is a new alternative to commercial air travel, with unwavering service, seamless access, and inspired experience.
Are you ready to be a part of something truly extraordinary? We're defining a new category in luxury hospitality and are excited to introduce the PS experience at MIA in 2026. We're building a team of passionate, driven hospitality professionals who're excited to shape the future of luxury travel.
The Role: Director of Food & Beverage - PS MIA
This is a role for a leadership position at PS MIA. The Director of Food & Beverage will lead the Food & Beverage department to ensure flawless execution of all PS service and brand standards.
This position reports to the Managing Director PS MIA.
Responsibilities & Expectations
Provide strategic leadership and direction to the F&B Manager, Bar Supervisors, and kitchen team, ensuring the consistent implementation of food and beverage standards, service excellence, cleanliness, and alignment with PS brand standards across all F&B operations.
Provide strategic leadership with full P&L ownership, driving business growth, operational excellence, and long-term value creation.
Develop, coach, and empower a team of hospitality professionals to challenge the status quo.
Interview, select, train, supervise, coach, and discipline the staff for efficient operation.
Interacting with guests to get feedback on product quality and service levels.
Handle guest requests/complaints.
Lead the team in the development and creation of signature handcrafted cocktails, ensuring innovation, consistency, and alignment with brand standards.
Maintain the POS system and update product pricing.
Work together with the Managing Director and the Corporate Food and Beverage Director to organize special events.
Maintain communication with all employees to ensure customer service needs are met.
Move throughout PS; Salon and kitchen areas to visually monitor and take action to ensure food quality and service standards are met.
Proactively identify areas of opportunity to set and maintain consistent property and company standards.
Clearly describe, assign, and delegate responsibility for the operation.
Develop, implement, and monitor schedules.
Effectively manage payroll to meet the needs of the business.
Ensure par stock levels are maintained.
Champion training and learning and development programs in partnership with Training and HR departments.
Oversee divisional matters as they relate to federal, state, and local employment and civil rights laws.
Lead and support the development of Standard Operating Procedures (SOPs) for all F&B activities.
Be a champion of our company values.
Requirements
At least 5 years of senior management experience with multiple ancillary departments.
Strong understanding of operational and financial aspects of F&B service.
Excellent communication and interpersonal skills.
Ability to lead and develop high-performing teams.
Passion for guest service and innovation in food and beverage offerings.
Demonstrates a friendly and outgoing personality with a positive attitude.
Ability to effectively manage multiple tasks in a fast-paced environment.
Strong organizational skills with the ability to prioritize and manage time efficiently.
Willingness to maintain a flexible work schedule, including weekends.
Full-Time Employee Benefits
Employee benefits include medical, dental, vision, life insurance, long-term and short-term disability.
401K retirement plan with company matching.
Health and Dependent care FSA and HSA with company matching.
Merit-based raises and bonuses.
Unlimited PTO.
Monthly health & wellness and cell phone reimbursement.
Paid training.
Parental benefits 100% paid for up to 6 weeks.
Friends & Family Discounted PS Use.
Tuition Reimbursement.
A great career path with promotion opportunities.
This is a full-time, exempt position.
PS is an equal-opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis. PS considers for employment qualified applicants with criminal histories consistent with applicable federal, state, and local law.
Auto-ApplyBeverage Director
Shift manager job in Miami, FL
We seek a polished and dynamic Beverage Director to lead all aspects of SEIA's beverage program across the SEIA, the Members only SEIA Club, and shared environments within 830 Brickell. This role will support the pre-opening phase, building the beverage framework, assisting with hiring and training, and transitioning seamlessly into ongoing operations.
The Beverage Director oversees the curation, execution, and financial performance of the wine, spirits, and cocktail programs, ensuring alignment with SEIA's standards of excellence and guest experience.
Your Responsibilities:
· Lead the strategy, selection, and ongoing evolution of the beverage program for SEIA Restaurant, SEIA Club, and shared spaces within 830 Brickell.
· Oversee all wine, cocktail, spirits, beer, and non-alcoholic beverage lists, ensuring diversity, balance, and alignment with the culinary direction.
· Partner with the Culinary Director and Director of Operations to design pairings, menus, and beverage rituals that reinforce SEIA's identity.
· Develop and implement service standards for wine and cocktail presentation in alignment with the Hospitality Guide and Service Rituals.
· Manage vendor and distributor relationships, including purchasing, allocations, and pricing negotiations to ensure optimal margins and exclusivity.
· Train and mentor the sommelier, bartending, and service teams to elevate product knowledge, storytelling, and guest engagement.
· Monitor beverage cost performance, inventory systems, and monthly reporting to ensure financial accountability and budget adherence.
· Lead all tastings, trainings, and pre-service education sessions for FOH leadership and service teams.
· Oversee cellar organization, bottle tracking, and proper storage and preservation methods for wine and spirits.
· Collaborate with Marketing and Membership teams for special events, wine dinners, and beverage-focused activations.
· Maintain compliance with all licensing, health, and safety regulations.
· Support pre-opening bar and cellar setup, including glassware, tools, OS&E specifications, and back-of-house organization.
Your Qualifications:
· Minimum 5 years of progressive beverage leadership experience in fine dining or luxury hospitality.
· Deep expertise in wine, spirits, and cocktail development; formal sommelier or mixology certification preferred.
· Strong financial acumen in beverage cost management, vendor negotiations, and inventory control.
· Proven ability to train and inspire large teams toward excellence in service and product knowledge.
· Exceptional communication, organization, and collaboration skills.
· Bilingual English/Spanish or English/French preferred.
What We Offer:
• Comprehensive Medical, Dental, and Vision Insurance
• Pre-Tax Commuter Benefits
• Employee Assistance Program
• Pet Insurance Discounts
• Benefits Hub Discounts
• Family Meal Provided
Miami Members Hospitality LLC is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Miami Members Hospitality LLC will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Employees must maintain the confidentiality of all company and customer information and must not discuss such matters outside of Miami Members Hospitality LLC. Tact and discretion must be used in all dealings with all customers and potential customers to maintain a positive image of Miami Members Hospitality LLC.
Director of Food & Beverage - PS MIA
Shift manager job in Miami, FL
Who We Are
PS is a luxury hospitality company that builds and operates private terminals for commercial flights. PS currently operates at Los Angeles International Airport and Hartsfield-Jackson Atlanta International Airport and is developing new terminals at Dallas Fort Worth International Airport and Miami International Airport. Far removed from the chaos of the surrounding airport and just steps away from the airfield, PS offers the ease, privacy, and security of the private flight experience for commercial travel.
With unprecedented access, PS has the only private partnership with both TSA and Customs and Border Protection, our guests move seamlessly through arrivals and departures. A team of expert Agents works behind the scenes to choreograph every step of the pre- or post-flight experience. Sail through our private, line-free TSA screening, access dedicated customs and immigration services on arrival, and relax as our trained drivers escort you across the airfield directly to/from your aircraft. All without stepping inside the Airport. Guests also enjoy private suites, chef-prepared food, spa services, and more, all while our Control Room coordinates with government, security, and airline officials to ensure the utmost efficiency, safety, and privacy. Waiting in lines, maneuvering through crowds, and handling unwieldy luggage are things of the past at PS. So is the airport experience you've come to know. PS is a new alternative to commercial air travel, with unwavering service, seamless access, and inspired experience.
Are you ready to be a part of something truly extraordinary? We're defining a new category in luxury hospitality and are excited to introduce the PS experience at MIA in 2026. We're building a team of passionate, driven hospitality professionals who're excited to shape the future of luxury travel.
The Role: Director of Food & Beverage - PS MIA
This is a role for a leadership position at PS MIA. The Director of Food & Beverage will lead the Food & Beverage department to ensure flawless execution of all PS service and brand standards.
This position reports to the Managing Director PS MIA.
Responsibilities & Expectations
Provide strategic leadership and direction to the F&B Manager, Bar Supervisors, and kitchen team, ensuring the consistent implementation of food and beverage standards, service excellence, cleanliness, and alignment with PS brand standards across all F&B operations.
Provide strategic leadership with full P&L ownership, driving business growth, operational excellence, and long-term value creation.
Develop, coach, and empower a team of hospitality professionals to challenge the status quo.
Interview, select, train, supervise, coach, and discipline the staff for efficient operation.
Interacting with guests to get feedback on product quality and service levels.
Handle guest requests/complaints.
Lead the team in the development and creation of signature handcrafted cocktails, ensuring innovation, consistency, and alignment with brand standards.
Maintain the POS system and update product pricing.
Work together with the Managing Director and the Corporate Food and Beverage Director to organize special events.
Maintain communication with all employees to ensure customer service needs are met.
Move throughout PS; Salon and kitchen areas to visually monitor and take action to ensure food quality and service standards are met.
Proactively identify areas of opportunity to set and maintain consistent property and company standards.
Clearly describe, assign, and delegate responsibility for the operation.
Develop, implement, and monitor schedules.
Effectively manage payroll to meet the needs of the business.
Ensure par stock levels are maintained.
Champion training and learning and development programs in partnership with Training and HR departments.
Oversee divisional matters as they relate to federal, state, and local employment and civil rights laws.
Lead and support the development of Standard Operating Procedures (SOPs) for all F&B activities.
Be a champion of our company values.
Requirements
At least 5 years of senior management experience with multiple ancillary departments.
Strong understanding of operational and financial aspects of F&B service.
Excellent communication and interpersonal skills.
Ability to lead and develop high-performing teams.
Passion for guest service and innovation in food and beverage offerings.
Demonstrates a friendly and outgoing personality with a positive attitude.
Ability to effectively manage multiple tasks in a fast-paced environment.
Strong organizational skills with the ability to prioritize and manage time efficiently.
Willingness to maintain a flexible work schedule, including weekends.
Full-Time Employee Benefits
Employee benefits include medical, dental, vision, life insurance, long-term and short-term disability.
401K retirement plan with company matching.
Health and Dependent care FSA and HSA with company matching.
Merit-based raises and bonuses.
Unlimited PTO.
Monthly health & wellness and cell phone reimbursement.
Paid training.
Parental benefits 100% paid for up to 6 weeks.
Friends & Family Discounted PS Use.
Tuition Reimbursement.
A great career path with promotion opportunities.
This is a full-time, exempt position.
PS is an equal-opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis. PS considers for employment qualified applicants with criminal histories consistent with applicable federal, state, and local law.
Auto-ApplyBeverage Director
Shift manager job in Miami, FL
We seek a polished and dynamic Beverage Director to lead all aspects of SEIA's beverage program across the SEIA, the Members only SEIA Club, and shared environments within 830 Brickell. This role will support the pre-opening phase, building the beverage framework, assisting with hiring and training, and transitioning seamlessly into ongoing operations.
The Beverage Director oversees the curation, execution, and financial performance of the wine, spirits, and cocktail programs, ensuring alignment with SEIA's standards of excellence and guest experience.
Your Responsibilities:
· Lead the strategy, selection, and ongoing evolution of the beverage program for SEIA Restaurant, SEIA Club, and shared spaces within 830 Brickell.
· Oversee all wine, cocktail, spirits, beer, and non-alcoholic beverage lists, ensuring diversity, balance, and alignment with the culinary direction.
· Partner with the Culinary Director and Director of Operations to design pairings, menus, and beverage rituals that reinforce SEIA's identity.
· Develop and implement service standards for wine and cocktail presentation in alignment with the Hospitality Guide and Service Rituals.
· Manage vendor and distributor relationships, including purchasing, allocations, and pricing negotiations to ensure optimal margins and exclusivity.
· Train and mentor the sommelier, bartending, and service teams to elevate product knowledge, storytelling, and guest engagement.
· Monitor beverage cost performance, inventory systems, and monthly reporting to ensure financial accountability and budget adherence.
· Lead all tastings, trainings, and pre-service education sessions for FOH leadership and service teams.
· Oversee cellar organization, bottle tracking, and proper storage and preservation methods for wine and spirits.
· Collaborate with Marketing and Membership teams for special events, wine dinners, and beverage-focused activations.
· Maintain compliance with all licensing, health, and safety regulations.
· Support pre-opening bar and cellar setup, including glassware, tools, OS&E specifications, and back-of-house organization.
Your Qualifications:
· Minimum 5 years of progressive beverage leadership experience in fine dining or luxury hospitality.
· Deep expertise in wine, spirits, and cocktail development; formal sommelier or mixology certification preferred.
· Strong financial acumen in beverage cost management, vendor negotiations, and inventory control.
· Proven ability to train and inspire large teams toward excellence in service and product knowledge.
· Exceptional communication, organization, and collaboration skills.
· Bilingual English/Spanish or English/French preferred.
What We Offer:
• Comprehensive Medical, Dental, and Vision Insurance
• Pre-Tax Commuter Benefits
• Employee Assistance Program
• Pet Insurance Discounts
• Benefits Hub Discounts
• Family Meal Provided
Miami Members Hospitality LLC is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Miami Members Hospitality LLC will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Employees must maintain the confidentiality of all company and customer information and must not discuss such matters outside of Miami Members Hospitality LLC. Tact and discretion must be used in all dealings with all customers and potential customers to maintain a positive image of Miami Members Hospitality LLC.
Director of Food & Beverage - PS MIA
Shift manager job in Miami, FL
Job Description
Director of Food & Beverage - PS MIA
Who We Are
PS is a luxury hospitality company that builds and operates private terminals for commercial flights. PS currently operates at Los Angeles International Airport and Hartsfield-Jackson Atlanta International Airport and is developing new terminals at Dallas Fort Worth International Airport and Miami International Airport. Far removed from the chaos of the surrounding airport and just steps away from the airfield, PS offers the ease, privacy, and security of the private flight experience for commercial travel.
With unprecedented access, PS has the only private partnership with both TSA and Customs and Border Protection, our guests move seamlessly through arrivals and departures. A team of expert Agents works behind the scenes to choreograph every step of the pre- or post-flight experience. Sail through our private, line-free TSA screening, access dedicated customs and immigration services on arrival, and relax as our trained drivers escort you across the airfield directly to/from your aircraft. All without stepping inside the Airport. Guests also enjoy private suites, chef-prepared food, spa services, and more, all while our Control Room coordinates with government, security, and airline officials to ensure the utmost efficiency, safety, and privacy. Waiting in lines, maneuvering through crowds, and handling unwieldy luggage are things of the past at PS. So is the airport experience you've come to know. PS is a new alternative to commercial air travel, with unwavering service, seamless access, and inspired experience.
Are you ready to be a part of something truly extraordinary? We're defining a new category in luxury hospitality and are excited to introduce the PS experience at MIA in 2026. We're building a team of passionate, driven hospitality professionals who're excited to shape the future of luxury travel.
The Role: Director of Food & Beverage - PS MIA
This is a role for a leadership position at PS MIA. The Director of Food & Beverage will lead the Food & Beverage department to ensure flawless execution of all PS service and brand standards.
This position reports to the Managing Director PS MIA.
Responsibilities & Expectations
Provide strategic leadership and direction to the F&B Manager, Bar Supervisors, and kitchen team, ensuring the consistent implementation of food and beverage standards, service excellence, cleanliness, and alignment with PS brand standards across all F&B operations.
Provide strategic leadership with full P&L ownership, driving business growth, operational excellence, and long-term value creation.
Develop, coach, and empower a team of hospitality professionals to challenge the status quo.
Interview, select, train, supervise, coach, and discipline the staff for efficient operation.
Interacting with guests to get feedback on product quality and service levels.
Handle guest requests/complaints.
Lead the team in the development and creation of signature handcrafted cocktails, ensuring innovation, consistency, and alignment with brand standards.
Maintain the POS system and update product pricing.
Work together with the Managing Director and the Corporate Food and Beverage Director to organize special events.
Maintain communication with all employees to ensure customer service needs are met.
Move throughout PS; Salon and kitchen areas to visually monitor and take action to ensure food quality and service standards are met.
Proactively identify areas of opportunity to set and maintain consistent property and company standards.
Clearly describe, assign, and delegate responsibility for the operation.
Develop, implement, and monitor schedules.
Effectively manage payroll to meet the needs of the business.
Ensure par stock levels are maintained.
Champion training and learning and development programs in partnership with Training and HR departments.
Oversee divisional matters as they relate to federal, state, and local employment and civil rights laws.
Lead and support the development of Standard Operating Procedures (SOPs) for all F&B activities.
Be a champion of our company values.
Requirements
At least 5 years of senior management experience with multiple ancillary departments.
Strong understanding of operational and financial aspects of F&B service.
Excellent communication and interpersonal skills.
Ability to lead and develop high-performing teams.
Passion for guest service and innovation in food and beverage offerings.
Demonstrates a friendly and outgoing personality with a positive attitude.
Ability to effectively manage multiple tasks in a fast-paced environment.
Strong organizational skills with the ability to prioritize and manage time efficiently.
Willingness to maintain a flexible work schedule, including weekends.
Full-Time Employee Benefits
Employee benefits include medical, dental, vision, life insurance, long-term and short-term disability.
401K retirement plan with company matching.
Health and Dependent care FSA and HSA with company matching.
Merit-based raises and bonuses.
Unlimited PTO.
Monthly health & wellness and cell phone reimbursement.
Paid training.
Parental benefits 100% paid for up to 6 weeks.
Friends & Family Discounted PS Use.
Tuition Reimbursement.
A great career path with promotion opportunities.
This is a full-time, exempt position.
PS is an equal-opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis. PS considers for employment qualified applicants with criminal histories consistent with applicable federal, state, and local law.
Banquet Manager
Shift manager job in Coral Gables, FL
The role of the Banquet Manager is to achieve hotel and banquet revenue, profit and guest satisfaction goals by overseeing banquet operations. Effectively monitor the daily operations of the Banquet Department, including providing support and guidance to banquet associates to ensure a successful and effective operation, ending with a positive guest experience. Ensure that LQA and Hotel standards are maintained regarding banquet operations and guest service. This position requires consistent adherence to policies and procedures of the department as outlined in the Biltmore Standard Operating Procedures (BSOP'S).
Responsibilities
Manage, oversee and monitor banquet operations:
Coordinate banquet captains, supervisors and servers for superior coverage of each and every event.
Attend and participate in daily BEO meetings.
Coordinate the set-up of each function by verifying desired services and menu in advance with other departments as needed.
Conduct function review with guest prior to event; adjust specifications as necessary and follow up to insure all details are correct.
Synchronize timing of banquet activities by verifying details with kitchen management and staff.
Manage food and beverage service provided during banquets and meetings; ensure the quality of food and beverage products served.
Complete purchase orders for specific banquet items and maintain inventory of banquet equipment and supplies. Help coordinate regular inventories.
Monitor meeting room usage and suggest changes when appropriate to minimize overhead and maximize revenues.
Inspect meeting space on an on-going basis and take appropriate steps to ensure facilities are of the highest cleanliness and in good repair at all times.
Ensure satisfaction of banquet guests by supervising and coordinating banquet associates:
Review, adjust and approve associate schedules in accordance with staffing requirements of each function; communicate details of functions to associates.
Provide associates with orientation and training needed to understand expectations and perform job responsibilities effectively.
Ensure banquet space is set up in accordance with guest specifications by supervising set-up staff and inspecting room comfort, lighting and temperature prior to event.
Communicate performance expectations and provide associates with on-going feedback.
Lead monthly departmental staff meetings.
Develop and implement strategies and practices which support associate engagement:
Manage the recruitment process, ensuring selection of qualified candidates.
Provide associates with orientation and training needed to understand expectations and perform job responsibilities effectively.
Communicate performance expectations and provide associates with on-going feedback.
Provide associates with coaching and counseling as needed to achieve performance objectives.
Create guest satisfaction by providing associates with the training and resources they need to maximize associates engagement and deliver exceptional service and teamwork:
Communicate and reinforce the vision for exceptional service to associates.
Ensure that associates provide genuine hospitality and foster a teamwork environment.
Seek guest feedback, review management reports, and develop strategies to improve department and hotel services.
Maintain solid and open communications with all hotel operating departments.
Ensure adherence to function space policies and all codes and regulations.
Maintain up-to-date information on program and food and beverage events.
Follow Standard Operating Procedures (SOPs) as outlined in the Biltmore SOPs.
Requirements
Experience and Education Required
Education
High School diploma is required. Associates degree is preferred
Experience
Minimum three years' progressive related experience required
Previous Supervisory Experience Over a Similar-Sized Banquet Operation Preferred.
Previous Food & Beverage Experience Helpful.
Skills Required
Must be able to:
Speak, read, write and understand the English language.
Compute accurate mathematical calculations.
Provide legible communication and directions.
Perform job functions with attention to detail, speed and accuracy.
Prioritize and organize.
Think clearly, remaining calm and resolving problems using good judgment.
Follow directions thoroughly.
Understand guest's service needs.
Work cohesively with co-workers as part of a team.
Work with minimal supervision.
Maintain confidentiality of guest information and pertinent resort data.
Use a computer keyboard and possess basic typing skills.
Possess moderate to advanced computer skills.
Work in a dynamic and constantly changing environment.
Adept to multitasking.
Work long hours to include day and night shifts.
Physical Demands
Work indoors and outdoors.
Work in a fast paced environment that requires lots of walking on multiple surfaces.
Flexible to work weekends and Holidays as required.
Must be able to:
Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance
Stand, sit, or walk for an extended period of time or for an entire work shift
Reach overhead and below the knees, including bending, twisting, pulling, and stooping
Use, carry, and operate all necessary office equipment using finger dexterity.
Communicate with employees, managers, subordinates and guests through verbal communication, hearing ability, and visual acuity.
Visually look at a computer for extended periods of time.
Adapt to moderate temperatures in the hotel as thermostat is controlled by hotel environmental systems. Most work tasks are performed indoors.
Success Criteria
Team Player
Demonstrates co-operation within the team and with other departments
Listens carefully and works well with others
Has a positive influence on others in the team and clearly enjoys working with people
Guest Focused
Anticipates guests' needs and is sensitive to people from all cultures
Has a natural, warm smile and a friendly and passionate approach
Demonstrates confident, helpful and genuine behavior with internal and external guests
Delivers their Best
Has energy and sense of urgency for his/her work
Resourceful, makes things happen and looks for ways to work more efficiently
Always looks their best and acts appropriately (e.g. approaching guests, body language, and eye contact)
Composed
Able to stay calm under pressure
Demonstrates maturity and ability to cope with the unexpected
Never lets personal feelings interfere with delivering the highest standards
Trustworthy and responsible
Excellent records of attendance and punctuality
Is reliable and demonstrates the ability to work without supervision
Demonstrates a high level of personal integrity, honesty and trust
Time Management
Uses his/her time effectively and efficiently; values time, concentrates his/her efforts on the more important priorities; gets more done in less time than others; can attend to a broader range of activities. Makes decisions in a timely manner.
Listening
Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when he/she disagrees.
Strategic Thinking
Able to look at the “big-picture”, focused on tactical aspects of the job, with emphasis on schedule and quality; Sets and achieves high standards for self and others; task-focused.
Leadership
Confident, independent with a heightened sense of urgency; purposeful, directed at accomplishing task quickly; handles associates and others with confidence and determination; follows up closely to ensure standards are met in an efficient manner; able to delegate tasks to others easily; process-oriented; collaborates well with others.
Organizational Support
Sets and achieves company standards for self and for others with an emphasis on schedule and quality; supports organization's goals and values.
Dedication
Confident with a competitive drive; demands high quality; organized and results oriented; able to take on a wide variety of activities requiring rapid shifts in priorities; reacts well under pressure; reacts and adjusts quickly to changing conditions and come up, possessing concrete ideas for dealing with them.
Licenses or Certifications
N/A
Standard Specifications
Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other employees or guests.
A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions.
This is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. This reflects the job content at the time of writing and will be subject to periodic change in light of changing operational and environmental requirements. Such changes will be discussed with the job holder and the amended accordingly. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor.
Due to the nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel which may include overtime, weekends and holidays. The employee will carry out any other duties as are within the scope, spirit and purpose of the job as requested by the line manager or Head of Department/Division.
The employee will actively follow The Biltmore Hotel policies including Equal Opportunities policies and will maintain an awareness and observation of Fire and Health & Safety Regulations.
This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.
Grooming
All employees must maintain a neat, clean and well-groomed appearance per Biltmore Hotel standards.
Food Safety & Quality (FSQ) Director
Shift manager job in Pembroke Park, FL
NationsBenefits is recognized as one of the fastest-growing companies in America and a Healthcare Fintech provider of supplemental benefits, flex cards, and member engagement solutions. We partner with managed care organizations to provide innovative healthcare solutions that drive growth, improve outcomes, reduce costs, and bring value to their members.
Through our comprehensive suite of innovative supplemental benefits, fintech payment platforms, and member engagement solutions, we help health plans deliver high-quality benefits to their members that address the social determinants of health and improve member health outcomes and satisfaction.
Our compliance-focused infrastructure, proprietary technology systems, and premier service delivery model allow our health plan partners to deliver high-quality, value-based care to millions of members.
We offer a fulfilling work environment that attracts top talent and encourages all associates to contribute to delivering premier service to internal and external customers alike. Our goal is to transform the healthcare industry for the better! We provide career advancement opportunities from within the organization across multiple locations in the US, South America, and India.
Role:
The Food Safety and Quality Director is responsible for ensuring full compliance with all government food safety regulations and customer requirements. This role leads quality assurance programs, manages food safety plans, and drives continuous improvement efforts to ensure consistent and safe products. The position also serves as the main point of contact for inspections and audits, while leading and mentoring a team to promote a strong food safety culture across the organization.
Food Safety & Regulatory Compliance
* Ensure full compliance with USDA, FDA, FSMA, HACCP, GMPs, SSOPs, SQF, and customer requirements.
* Serve as the regulatory liaison for all government agencies and certification bodies (USDA, FDA, SQF, local health departments).
* Maintain and continuously improve the Food Safety Plan and Hazard Analysis Critical Control Points (HACCP) Plan.
* Lead the SQF Certification process, ensuring compliance with SQF Code, FSMA, and GFSI requirements.
* Oversee labeling compliance, including ingredient declarations, allergen control, and nutritional accuracy.
* Ensure accurate and timely regulatory reporting and record-keeping.
Quality Assurance & Continuous Improvement
* Develop, implement, and enforce quality assurance programs to maintain product consistency and safety.
* Conduct internal audits, GMP inspections, and pre-requisite program evaluations.
* Lead root cause analysis for customer complaints, non-conformances, and deviations.
* Implement continuous improvement initiatives (Lean, Six Sigma, SPC) to enhance food safety & quality performance.
* Work closely with R&D, operations, and suppliers to drive product and process improvements.
Audits, Training & Team Leadership
* Serve as the primary point of contact for third-party audits, including SQF, USDA, FDA, and customer audits.
* Conduct audit readiness programs and ensure all documentation is current and compliant.
* Develop and deliver food safety & quality training to employees at all levels.
* Lead and mentor a team of quality assurance and food safety professionals, fostering a strong food safety culture.
Qualifications & Experience
* Minimum 5-7 years of experience in food safety & quality management in a USDA and FDA-regulated food manufacturing environment.
* SQF Practitioner Certification (or ability to obtain).
* HACCP Certification (required).
* Strong knowledge of FSMA, GMPs, SSOPs, and GFSI food safety schemes.
* Experience with customer audits and regulatory inspections.
* Strong analytical and problem-solving skills with a data-driven approach.
* Leadership experience with the ability to coach, mentor, and drive a food safety culture.
* Excellent communication skills, with the ability to collaborate cross-functionally.
Preferred Qualifications
* Bachelor's degree in Food Science, Microbiology, Chemistry, or related field.
* PCQI Certification (Preventive Controls Qualified Individual).
* Experience with lean manufacturing, Six Sigma, and process improvement methodologies.
* Familiarity with food microbiology and laboratory testing methods.
* Experience with ERP systems, digital quality management systems, and traceability software.
NationsBenefits is an equal opportunity employer.
Banquet Set-Up Manager
Shift manager job in Miami, FL
Job Description
Responsible for servicing all banquet functions, including but not limited to set up, banquet service, staff supervision and teardown.
Supervise, coordinate and train all associates in the Banquet Department on best practices
Lead the team by example and ensure all associates have the knowledge to do their job accurately and efficiently
Coach and counsel associates as needed
Create and monitor changes to the associate's work schedule
Support the Captains in finding creative solutions to any issues that may arise to ensure our guest's receive the highest level of service
Effectively handle and communicate changes in a calm, positive demeanor
ESSENTIAL FUNCTIONS
Hire, schedule, and train all banquet staff to include conducting roll call and monthly meetings, and illustrating the proper techniques and etiquette for American, French, buffet and parade styles of service. Monitor staff performance. Define performance requirements and develop action plans for achievement of goals.
Supervise the setup of function rooms to include placement of linens, silver, china and glassware according to event order specifications. Visually inspect functions rooms and equipment prior to functions for cleanliness, proper inventory and set up.
Verbally communicate, in a calm, positive demeanor, during the course of the function with the kitchen, service, beverage, conference services, engineering staffs, and with the guest to ensure timely execution of events, quality service, adherence to all applicable federal, state, local safety and health regulations and corporate standards.
Supervise clean-up of function room and proper breakdown and storage of equipment.
Enter billing information into the MICROS system in order to generate a final guest check. Process payroll for each event which includes calculating number of hours worked and gratuity distribution.
Check staff attendance according to schedules, adjust and reassign server stations as necessary in order to provide quality service during functions.
Other
Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the resort.
Regular attendance in conformance with the standards, which may be established by Trump National Doral - Miami from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
Due to the industry that we are in a need will occur for each associate to provide “Lateral Service”. Our goal is to ensure that we are maximizing customer satisfaction and as result there will be times when our teammates in Operations will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the Leader is to be notified and the level of support that is being requested will be obtained.
SUPPORTIVE FUNCTIONS:
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.
Attend meetings such as BEO meetings, staff meetings, Pre-con meetings, F&B meetings.
Order supplies and linens for function from Purchasing and Housekeeping departments.
Separates, posts and distributes event order sheets.
Assist servers and captains with the execution of events according to the event order and Trump National Doral - Miami quality standards.
PHYSICAL REQUIREMENTS:
Frequency Key: Never - 0 hours; Rare - up to 1 hour; Occasional - 1-3 hours; Frequent - 3-6 Hours; Constant - 6-8 hours
Physical Activity Frequency
Sitting Occasional
Walking Frequent
Climbing stairs Frequent
Crouching/Bending/Stooping Occasional
Reaching Occasional
Grasping Occasional
Pushing/Pulling Rare
Near Vision Frequent
Far Vision Frequent
Hearing Constant
Talking Frequent
Smell Occasional
Lifting/Carrying (# lbs), up to 50+ lbs Rare
Travel Rare
OTHER DUTIES:
Assimilate into Trump National Doral - Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards.
SAFETY REQUIREMENTS:
OSHA laws require the use of the following Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety:
None
Associates will be trained in the proper use and care of assigned PPE. The resort provides the required PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager.
SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
Ability to read, listen and communicate effectively in English both verbally and in writing in order to prepare official memorandum and correspondence as well as provide clear and meaningful instructions, guidance and counseling to all associates.
Must have comprehensive knowledge of food and beverage preparations, service standards, guest relations and etiquette.
Knowledge of appropriate table settings and service ware.
Knowledge of all applicable federal, state and local health and safety regulations.
Ability to effectively supervise people.
QUALIFICATION STANDARDS:
EDUCATION
Four year college degree preferred. At least two year college (associate) degree required
EXPERIENCE
At least ten years in banquet/catering field preferred. Hospitality experience required. At least 5 years experience in direct supervision required.
LICENSES OR CERTIFICATES
None
GROOMING
All associates must maintain a neat, clean and well-groomed appearance (specific standards available).
Trump National Doral participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee's Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.
Food & Beverage Asset Director
Shift manager job in Hollywood, FL
Job Details Hollywood, FL Full Time $150000.00 - $180000.00 SalaryDescription
Prime General LLC 03/25/2025 Job Title: Corporate Food and Beverage Asset Director Department: 10006 - Hotel Asset Management Reports To: Director of Hotel Asset Management
FLSA Status: Exempt
Summary:
The Corporate Food and Beverage Asset Director is responsible for overseeing the food and
beverage strategy across the company's full-service and select-service hotel portfolio. This role
aims to maximize the value of the company's investments by improving food and beverage
revenues and operating performance.
Duties and Responsibilities:
• Oversee full-service and select-service hotel portfolio, including the management of the
Roof Top Bar location.
• Maintain a thorough understanding of the factors affecting hotel food and beverage
markets and submarkets within the portfolio.
• Develop and implement short-term, intermediate, and long-term strategies to improve
the portfolio's value.
• Conduct financial analysis, performance tracking, and review of revenue management
data, forecasts, and profit and loss statements. Hold monthly reviews with hotels to
discuss data and performance improvement strategies.
• Perform property site visits to assess food and beverage service, including food quality,
cleanliness, and operational efficiency.
• Champion capital improvements within food and beverage operations, collaborating
with the Hotel Asset Manager to ensure proper maintenance of company assets.
• Develop and implement value enhancement opportunities for the food and beverage
portfolio to increase revenue and profitability.
• Ensure that projects are completed on time and within budget in collaboration with the
design and construction teams or third parties.
• Collaborate with the Manager of Procurement, Cost, and Project Management to ensure
product quality, pricing, ordering, and the use of agreed-upon products across the
portfolio.
• Maximize financial performance in food and beverage outlets and catering by overseeing
revenue generation and operating cost management.
Prime General LLC 03/25/2025
• Lead the development and implementation of food and beverage elements in the
portfolio's annual business plan and budget, including concept development and
branding efforts.
• Work closely with the Marketing Department to promote food and beverage outlets
through effective use of in-house and external marketing channels, including social
media and traditional media.
• Support and drive the development of property menus, including standardized recipes,
cost analysis, and composites. Approve menu items, presentation, pricing, and
production methods.
• Analyze catering menus, manage food costs, uphold menu standards, and control
inventory.
• Conduct quarterly competitive analysis to ensure alignment with food and beverage
trends and market pricing.
• Supervise and lead Food and Beverage operations with direct reports.
• Manage pre-opening duties and responsibilities.
• Participate in special projects such as evaluations (due diligence) of properties for
acquisitions or dispositions.
• Represent the organization in food and beverage, catering, and event services matters
with relevant franchise organizations, trade associations, and local communities.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty
satisfactorily.
Language Ability:
• Ability to read, analyze, and interpret scientific and technical journals, financial reports,
and legal documents.
• Ability to respond to inquiries from customers, regulatory agencies, and business
community members.
• Ability to write speeches and articles for publication.
• Ability to present information effectively to top management, public groups, and/or
boards of directors.
Prime General LLC 03/25/2025
Math Ability:
• Ability to calculate figures such as discounts, interest, commissions, proportions,
percentages, area, circumference, and volume.
• Ability to apply basic algebra and geometry concepts.
Reasoning Ability:
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to interpret a variety of technical instructions in mathematical or diagram form.
Computer Skills:
• Knowledge of Microsoft Word, Excel, Outlook, and various hospitality platforms.
Education/Experience:
• Bachelor's degree in a related field (B.A. / B.S.) from an accredited four-year college or
university.
• 4 to 6 years of related experience or training, or an equivalent combination of education
and experience.
Specialized Training:
• Hotel Industry Training
• Management and training
Certificates and Licenses:
• Hospitality Management Certification
Knowledge, Skills, and Other Abilities:
• Time management skills
• Oral and written communication skills
• Organizational skills
• Professionalism
• Self-motivation
• Goal orientation
Prime General LLC 03/25/2025
Physical Demands:
• While performing the duties of this job, the employee is regularly required to stand,
walk, sit, use hands, and talk or hear.
• The employee is frequently required to reach with hands and arms.
• The employee may occasionally be required to climb, stoop, kneel, crouch, or crawl.
• The employee must occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required include close vision, distance vision, and peripheral
vision.
Work Environment:
• The noise level in the work environment is usually moderate.
• Reasonable accommodations may be made to enable individuals with disabilities to
perform the essential functions.
Assistant Manager
Shift manager job in Miami, FL
A Retail Assistant Manager, or Assistant Store Manager, is responsible for making sure that the daily operations of a retail outlet run smoothly by supporting staff on the sales floor and handling administrative duties. Their duties include inspecting inventory shipments, resolving customer complaints and training new team members.
Assist the store manager in realizing or exceeding determined sales plans and target metric objectives
Ensure consistent execution of company's marketing and visual presentation
Set up advertising displays and arrange merchandise on counter or tables to promote sales
Train staff on how to drive sales through consistent development of product knowledge and customer service standards
Ensure compliance to policies and procedures and report concerns to senior management
Maintain proper inventory controls, facilitate inventory transaction and bulk count as guided by senior management
Ensure the store is secured at closing by checking if the doors are locked, alarms are set and all safes are locked
Keep daily records of store sales, damages, deposit log, scheduling, employee discount and new hire paperwork
Required Qualifications:
2 years of demonstrated consistent retail sales/customer service experience (fashion/apparel retail experience preferred)
Experience in an Assistant Store Manager, Store Manager, or Team Supervisor role
Excellent leadership skills and the ability to work with teams
Good communication and interpersonal skills towards customers, staff members and store managers
Open availability (Opening and/or closing shifts, weekends, Holiday seasons)
Must have a reliable mode of transportation upon first date of employment to complete trips to the Bank to submit deposits
Great attention to detail for purposes of erecting attractive marketing displays, arranging merchandise and maintaining store appearance
Ability to lift heavy merchandise, walk and stand for long hours
Auto-ApplySENIOR CATERING MANAGER - FLORIDA ATLANTIC UNIVERSITY
Shift manager job in Boca Raton, FL
Job Description
At over 300 college & universities around the country, Chartwells Higher Education is re-inventing the on-campus dining experience. We are challenging the norm and setting new standards by investing in high-tech, food-infused social spaces that bring people together to promote meaningful relationships and interactions. We are food-forward difference makers, bound together by a desire to feed hungry minds and prepare students for success.
We are seeking hungry, humble and smart associates who are looking to join and grow with a diverse organization. We invite you to start your career journey with us and look forward to hearing from you.
Job Summary
Filling every occasion with great food and service! We are currently seeking a dynamic and creative Senior Catering Manager for a high-volume and premiere catering department at Florida Atlantic University in stunning Boca Raton, FL! Our Senior Catering Manager will report up to our Campus Catering Director will play an intergral role in developing and driving catering solutions to meet our customer needs, while working closely with the Executive Chef on menu development. Events encompass a diverse spectrum, spanning from coffee services to exclusive VIP/Presidential dining occasions to galas, hosted both on-campus and off-campus. This position supervises the sales and event order communications, scheduling and training of service staff, planning, delivery, set up, clean up, and proper invoicing for all daily events.
Key Responsibilities:
Daily Operations
Supervision and Staff Development
Culinary Programs
Customer Service
Financial Management and Analysis
Special Events
Marketing and Sales
Preferred Qualifications:
A.S. or equivalent experience
General Hospitality knowledge and interest in sustainability and sustainable food practices
At least two years similar work experience
Ability to interact with diverse and high-volume customer base in a friendly and efficient manner.
Ability to operate Web based ordering system, process customer requests, changes to orders, menu updates and client profiles.
Proficient with word processing and spread sheet applications.
Ability to write professional and efficient emails to clients and customers.
Possess the ability to meet Company specific uniform standards for this position.
Utilize all Personal Protective Equipment's per Company guidelines.
Ability to work at times with minimal supervision, and accomplish tasks without direct instruction, and problem solve for the best solutions.
This position oversees 4 managers as well as 10+ hourly associates, including catering and culinary personnel. They will also oversee temps for events.
Embark on a dynamic career journey with us, where innovation and creativity thrive, and your contributions make a tangible impact on campus life! Join our team and be part of crafting outstanding dining experiences at Florida Atlantic University!
Apply to Chartwells Higher Education today!
Chartwells Higher Education is a member of Compass Group USA
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Applications are accepted on an ongoing basis.
Chartwells Higher Ed maintains a drug-free workplace.
Associates at Chartwells Higher Ed are offered many fantastic benefits.
Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Paid Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Paid Parental Leave
Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information
Req ID: 1477436
Chartwells HE
SHARON MCNEELEY
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Demand Generation Shift Supervisor
Shift manager job in Boca Raton, FL
The Demand Generation Shift Supervisor serves as the operational lead for our West Coast afternoon/evening shift, ensuring consistent execution of outbound calling activities and maintaining quality standards. This role provides critical management support and coverage for the Demand Generation team, particularly during manager absences, while working closely with the team to optimize daily performance and customer engagement.
Reporting directly to the EVP of New Customer Acquisition, you'll play a key role in maintaining momentum and consistency across our Demand Generation team. This position is essential to keeping our afternoon and evening operations running efficiently, especially during manager absences, and supporting our mission to generate high-quality new business opportunities.
Responsibilities· Oversee West Coast shift operations (10:00 AM - 7:00 PM ET), ensuring call volume, contact rates, and pipeline goals are achieved.· Serve as acting manager when EVP of New Customer Acquisition is unavailable-handling team coordination, escalations, and daily operations.· Provide on-floor coaching, feedback, and support to reps to improve talk tracks, conversion rates, and overall effectiveness.· Maintain consistency in campaign execution, call scripts, CRM hygiene, and quality standards.· Monitor daily performance metrics (dials, connections, meetings set/attended) and share insights with leadership.· Partner with management on process improvements, training initiatives, and performance challenges.· Collaborate with Sales and Alliance teams to ensure outbound efforts align with organizational objectives.· Work closely with IT and Business Operations to resolve technology issues and keep systems optimized.
What Makes You Successful· You're a natural motivator-able to inspire and guide a team without direct authority.· You stay calm under pressure and bring structure to a fast-moving environment.· You're data-driven and use metrics to guide decisions and improvements.· You're confident stepping into leadership when needed and maintaining operational flow.· You communicate clearly, coach effectively, and lead by example.
Qualifications· Bachelor's degree in Business, Communications, or related field (preferred).· 5+ years of experience in a sales or call center environment-ideally in high-tech industries (AI, Data Center, Cybersecurity).· Proven experience as a team lead, floor supervisor, or acting manager.· Strong grasp of outbound operations, KPIs, and performance optimization.· Excellent communication and collaboration skills across all levels of the organization.· CRM and sales platform proficiency, plus advanced Excel and data-analysis skills.· Required: Ability to work West Coast shift hours (10:00 AM - 7:00 PM ET), Monday-Friday.· Willingness to travel up to 15-20% for training, partner meetings, or company events.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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