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The differences between shipping managers and delivery managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a shipping manager, becoming a delivery manager takes usually requires 6-8 years. Additionally, a delivery manager has an average salary of $113,280, which is higher than the $52,003 average annual salary of a shipping manager.
The top three skills for a shipping manager include customer service, on-time delivery and logistics. The most important skills for a delivery manager are customer service, exceptional client, and project management.
| Shipping Manager | Delivery Manager | |
| Yearly salary | $52,003 | $113,280 |
| Hourly rate | $25.00 | $54.46 |
| Growth rate | -3% | 16% |
| Number of jobs | 19,541 | 172,434 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 42% | Bachelor's Degree, 60% |
| Average age | 45 | 47 |
| Years of experience | 6 | 8 |
A shipping manager is responsible for monitoring the shipment procedures of a distribution center, ensuring the quality and quantity of the merchandise before release to avoid delays and client conflicts. Shipping managers evaluate staff performance on their productivity in meeting timely deliveries and operational efficiency. They handle and track shipping activities through software tools and implement strategies for better optimization. A shipping manager also responds to clients' inquiries and concerns, resolving complaints immediately by conducting item replacements or payment refunds.
A delivery manager oversees the delivery process and workforce in a company, ensuring accuracy and timeliness. Their responsibilities primarily revolve around coordinating all personnel, managing budgets and schedules, and monitoring all shipments and logistics. A delivery manager must also review orders, address issues and concerns to provide corrective measures quickly, evaluate team members' performance, and train new employees. They may also serve as the point of contact among clients and offer products or services. Furthermore, as a manager, it is essential to lead and encourage the team while implementing the company's policies and guidelines.
Shipping managers and delivery managers have different pay scales, as shown below.
| Shipping Manager | Delivery Manager | |
| Average salary | $52,003 | $113,280 |
| Salary range | Between $36,000 And $73,000 | Between $82,000 And $156,000 |
| Highest paying City | Auburn, WA | San Francisco, CA |
| Highest paying state | Nevada | California |
| Best paying company | Harvard University | Simpson Thacher & Bartlett |
| Best paying industry | Professional | Technology |
There are a few differences between a shipping manager and a delivery manager in terms of educational background:
| Shipping Manager | Delivery Manager | |
| Most common degree | Bachelor's Degree, 42% | Bachelor's Degree, 60% |
| Most common major | Business | Business |
| Most common college | Stanford University | Carnegie Mellon University |
Here are the differences between shipping managers' and delivery managers' demographics:
| Shipping Manager | Delivery Manager | |
| Average age | 45 | 47 |
| Gender ratio | Male, 77.6% Female, 22.4% | Male, 77.2% Female, 22.8% |
| Race ratio | Black or African American, 11.1% Unknown, 4.3% Hispanic or Latino, 18.4% Asian, 6.1% White, 59.7% American Indian and Alaska Native, 0.4% | Black or African American, 6.5% Unknown, 5.2% Hispanic or Latino, 9.8% Asian, 13.9% White, 64.4% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 5% | 11% |