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Shipping manager vs delivery manager

The differences between shipping managers and delivery managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a shipping manager, becoming a delivery manager takes usually requires 6-8 years. Additionally, a delivery manager has an average salary of $113,280, which is higher than the $52,003 average annual salary of a shipping manager.

The top three skills for a shipping manager include customer service, on-time delivery and logistics. The most important skills for a delivery manager are customer service, exceptional client, and project management.

Shipping manager vs delivery manager overview

Shipping ManagerDelivery Manager
Yearly salary$52,003$113,280
Hourly rate$25.00$54.46
Growth rate-3%16%
Number of jobs19,541172,434
Job satisfaction--
Most common degreeBachelor's Degree, 42%Bachelor's Degree, 60%
Average age4547
Years of experience68

What does a shipping manager do?

A shipping manager is responsible for monitoring the shipment procedures of a distribution center, ensuring the quality and quantity of the merchandise before release to avoid delays and client conflicts. Shipping managers evaluate staff performance on their productivity in meeting timely deliveries and operational efficiency. They handle and track shipping activities through software tools and implement strategies for better optimization. A shipping manager also responds to clients' inquiries and concerns, resolving complaints immediately by conducting item replacements or payment refunds.

What does a delivery manager do?

A delivery manager oversees the delivery process and workforce in a company, ensuring accuracy and timeliness. Their responsibilities primarily revolve around coordinating all personnel, managing budgets and schedules, and monitoring all shipments and logistics. A delivery manager must also review orders, address issues and concerns to provide corrective measures quickly, evaluate team members' performance, and train new employees. They may also serve as the point of contact among clients and offer products or services. Furthermore, as a manager, it is essential to lead and encourage the team while implementing the company's policies and guidelines.

Shipping manager vs delivery manager salary

Shipping managers and delivery managers have different pay scales, as shown below.

Shipping ManagerDelivery Manager
Average salary$52,003$113,280
Salary rangeBetween $36,000 And $73,000Between $82,000 And $156,000
Highest paying CityAuburn, WASan Francisco, CA
Highest paying stateNevadaCalifornia
Best paying companyHarvard UniversitySimpson Thacher & Bartlett
Best paying industryProfessionalTechnology

Differences between shipping manager and delivery manager education

There are a few differences between a shipping manager and a delivery manager in terms of educational background:

Shipping ManagerDelivery Manager
Most common degreeBachelor's Degree, 42%Bachelor's Degree, 60%
Most common majorBusinessBusiness
Most common collegeStanford UniversityCarnegie Mellon University

Shipping manager vs delivery manager demographics

Here are the differences between shipping managers' and delivery managers' demographics:

Shipping ManagerDelivery Manager
Average age4547
Gender ratioMale, 77.6% Female, 22.4%Male, 77.2% Female, 22.8%
Race ratioBlack or African American, 11.1% Unknown, 4.3% Hispanic or Latino, 18.4% Asian, 6.1% White, 59.7% American Indian and Alaska Native, 0.4%Black or African American, 6.5% Unknown, 5.2% Hispanic or Latino, 9.8% Asian, 13.9% White, 64.4% American Indian and Alaska Native, 0.2%
LGBT Percentage5%11%

Differences between shipping manager and delivery manager duties and responsibilities

Shipping manager example responsibilities.

  • Lead KPI brainstorming team, establishing a collection system for information and ideas-generate viable marketing and product ideas to pursue.
  • Prepare and QC all shipments for shipping utilizing FedEx, USPS and DHL.
  • Coordinate freight forwarders and documentation for customs broker.
  • Coordinate with manufacturers, freight forwarders and transportation services to expedite orders.
  • Build relationships with vendors and DHL employees.
  • Check in merchandise and affix labels HAZMAT materials.
  • Show more

Delivery manager example responsibilities.

  • Manage multiple application architecture, technical architectures, and application support leads in evaluating and planning work across teams.
  • Lead staff to meet and exceed SLAs.
  • Achieve a perfect score of 4.7 CSAT.
  • Build & manage support teams to deliver within the agreed SLAs.
  • Manage a group of 20-25 delivery drivers (CDL qualify).
  • Lead installation team to ensure storage and SAN hardware are deployed and available.
  • Show more

Shipping manager vs delivery manager skills

Common shipping manager skills
  • Customer Service, 14%
  • On-Time Delivery, 9%
  • Logistics, 9%
  • Shipping Receiving, 6%
  • Inventory Control, 6%
  • ISO, 6%
Common delivery manager skills
  • Customer Service, 22%
  • Exceptional Client, 10%
  • Project Management, 7%
  • Portfolio, 4%
  • Cloud, 3%
  • Client Facing, 3%

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