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Top 20 companies that use Customer Satisfaction

Companies that use customer satisfaction include Dollar General, Mavis Tire, Oracle, and several other companies.

What companies use Customer Satisfaction the most?

1. Dollar General

Zippia score 4.4

How Dollar General uses Customer Satisfaction:

  • Represented the firm in a manner which displayed professionalism, ethics, and customer satisfaction.
  • Established and maintained productive communication with customers, all levels of management and fellow employees to ensure customer satisfaction.
  • Maintain high levels of customer satisfaction through exceptional service and assistance.

Most common skills for Dollar General:

  • Stock Shelves
  • Bank Deposits
  • Cash Drawers
  • Inventory Management
  • Cash Control
  • Customer Service

2. Mavis Tire

Zippia score 3.7

Most common skills for Mavis Tire:

  • Safety Standards
  • Store Operations
  • HVAC
  • Air Filters
  • Data Warehouse
  • Stand-Up Forklift

3. Oracle

Zippia score 4.6

How Oracle uses Customer Satisfaction:

  • Consult Enterprise Solutions to Systems Integrators, Contractors and Resellers to provide complete customer satisfaction within the DOD.
  • Raised employee accountability resulting in a 95% customer satisfaction rating with no failed engagements by standardizing and systematizing internal business processes
  • Keep excellent metrics in case handling and customer satisfaction.

Most common skills for Oracle:

  • Java
  • Cloud
  • CRM
  • UI
  • ERP
  • HTML

4. Taco Bell

Zippia score 4.2

How Taco Bell uses Customer Satisfaction:

  • Communicated clearly and tactfully with coworkers and management to ensure the highest level of customer satisfaction.
  • Supervised all daily functions of store activity and ensure customer satisfaction.
  • Prepared a variety of food utilizing various tools to maximize efficiency to ensure customer satisfaction in accordance to company standards.

Most common skills for Taco Bell:

  • Food Orders
  • Customer Orders
  • Food Preparation
  • Customer Complaints
  • Customer Service
  • POS

5. Wendy's

Zippia score 4.3

How Wendy's uses Customer Satisfaction:

  • Cashier Drive thru cashier Prepares food for customer Ensures customer satisfaction Preps Kitchen
  • Cleaned and sanitized assigned work areas beyond both manager and customer satisfaction.
  • Establish policies and procedures, schedule management and management labor towards maximizing profits and customer satisfaction.

Most common skills for Wendy's:

  • Customer Service
  • Customer Orders
  • Food Preparation
  • Food Safety
  • POS
  • Fryers

6. Foot Locker

Zippia score 4.5

Most common skills for Foot Locker:

  • Inventory Control
  • POS
  • Customer Service
  • Customer Complaints
  • Security Practices
  • Sales Floor

7. Hy-Vee

Zippia score 4.4

How Hy-Vee uses Customer Satisfaction:

  • Process grocery items in bulk, manage the till, and provide organization of isles, customer satisfaction.
  • Collaborated with co-workers and supervisors to ensuring the highest level of customer satisfaction.
  • Delivered prompt, friendly, and professional service to enhance customer satisfaction.

Most common skills for Hy-Vee:

  • Customer Service
  • Stock Shelves
  • Groceries
  • Sales Floor
  • Customer Orders
  • Front End

8. Walmart

Zippia score 4.6

How Walmart uses Customer Satisfaction:

  • Communicated with other employees to ensure top-quality work and customer satisfaction.
  • Maintain high customer satisfaction at all times.
  • Maintained full shelves to enhance customer satisfaction.

Most common skills for Walmart:

  • Sales Floor
  • Customer Service
  • Stock Shelves
  • Inventory Control
  • Stock Merchandise
  • Customer Complaints

9. Compass Group USA

Zippia score 4.2

How Compass Group USA uses Customer Satisfaction:

  • Worked effectively with restaurant team members ensuring customer satisfaction in a fast-paced environment.
  • Increased customer satisfaction with implementation of new menus and service standards.
  • Developed and implemented customer satisfaction survey, which helped improve diverse and increased patronage.

Most common skills for Compass Group USA:

  • Customer Service
  • Payroll
  • Food Service
  • Customer Satisfaction
  • HR
  • Culinary

10. Dish

Zippia score 4.4

How Dish uses Customer Satisfaction:

  • Create and track metrics to ensure customer satisfaction and retention.
  • Performed duties related to the Sales Department including explanation of systems, pricing, installation, billing and customer satisfaction.
  • Maintained a perfect safety record and produced exceptional customer satisfaction, averaged 9.91 out of possible 10 score.

Most common skills for Dish:

  • Service Calls
  • Customer Complaints
  • Customer Satisfaction
  • Customer Service
  • Copywriting
  • Inbound Calls

11. The Home Depot

Zippia score 4.6

How The Home Depot uses Customer Satisfaction:

  • Achieved customer satisfaction creating customer loyalty and increased sales.
  • Follow up with Customer's periodically to ensure Customer Satisfaction.
  • Awarded for consistently achieving high customer satisfaction.

Most common skills for The Home Depot:

  • Customer Service
  • Depot
  • Product Knowledge
  • Sales Floor
  • Customer Orders
  • Customer Satisfaction

12. Marriott International

Zippia score 4.6

How Marriott International uses Customer Satisfaction:

  • Created guest profiles reflecting travel preferences to save time and ensure customer satisfaction.
  • Establish and maintain excellent customer rapport and ensure a high level of customer satisfaction.
  • Contributed to increasing customer satisfaction by 10% by assisting in execution management plans.

Most common skills for Marriott International:

  • Marriott
  • Guest Satisfaction
  • Customer Service
  • Front Desk
  • Reservations
  • Inbound Calls

13. MarketSource

Zippia score 4.1

How MarketSource uses Customer Satisfaction:

  • Increased sales, product awareness, and assured customer satisfaction, Maintained sound Knowledge of specific wireless pructs and services.
  • Increased sales and customer satisfaction by implementing strong multitasking capabilities and a high level of technical knowledge.
  • Drive sales productivity and customer satisfaction within Target Mobile retail locations on various Wireless products, accessories and services to customers.

Most common skills for MarketSource:

  • Product Knowledge
  • Retail Store
  • Customer Service
  • Customer Satisfaction
  • Mobile Phones
  • Product Sales

14. Office Depot

Zippia score 4.2

How Office Depot uses Customer Satisfaction:

  • Resolve issues to provide high level of customer satisfaction through experience and utilization of available resources.
  • Maintained an environment dedicated to providing high levels of service, ensuring customer satisfaction and promoting repeat business.
  • Provided consistent service to maintain high customer satisfaction, and coverage and knowledge of all departments within the store.

Most common skills for Office Depot:

  • Customer Service
  • POS
  • Business Cards
  • Sales Floor
  • Product Knowledge
  • Inventory Control

15. U.S. Department of the Treasury

Zippia score 4.5

How U.S. Department of the Treasury uses Customer Satisfaction:

  • Monitor and reports on customer satisfaction.

Most common skills for U.S. Department of the Treasury:

  • Treasury
  • IRS
  • SharePoint
  • PowerPoint
  • Subpoenas
  • Tax Issues

16. Harris Teeter

Zippia score 4.5

How Harris Teeter uses Customer Satisfaction:

  • Developed innovative, cost effective catering menus that increased sales and customer satisfaction.
  • Work with the team to increase customer satisfaction and sales.
  • Maintain quality control/satisfaction records, constantly seeking new ways to improve customer satisfaction.

Most common skills for Harris Teeter:

  • Customer Service
  • Groceries
  • Product Knowledge
  • Sales Floor
  • Quality Customer Service
  • Slicers

17. GameStop

Zippia score 4.7

How GameStop uses Customer Satisfaction:

  • Increased customer satisfaction past goal of 85% to 92%.
  • Organized inventory while maintaining customer satisfaction & sales.
  • Handled all customer relations issues in a gracious, professional manner in accordance with company policies while prioritizing customer satisfaction.

Most common skills for GameStop:

  • Bank Deposits
  • Store Operations
  • POS
  • Product Knowledge
  • Inventory Control
  • Loss Prevention

18. AutoNation

Zippia score 4.0

How AutoNation uses Customer Satisfaction:

  • Maintained an excellent rapport and marinated an average of 94.6 customer satisfaction rating.
  • Help obtain and maintain high customer satisfaction scores.
  • Promoted from Trade Appraisal to sales department, for excellent trade in ratio and excellent customer satisfaction index.

Most common skills for AutoNation:

  • Product Knowledge
  • CSI
  • Customer Satisfaction
  • Repair Orders
  • Sales Process
  • Inventory Control

19. Signet Jewelers

Zippia score 4.6

Most common skills for Signet Jewelers:

  • Photography
  • Real Estate
  • ERP
  • POS
  • Direct Reports
  • Gross Margin

20. The Habit Burger Grill

Zippia score 4.1

Most common skills for The Habit Burger Grill:

  • Performance Reviews
  • Inventory Control
  • Real Estate

Other skills