Customer Support jobs near me - 1,800 jobs

**THIS IS AN OVERNIGHT SHIFT FROM 11 pm - 7:30 am ET** Overview: IT Support Specialist will work with a team of managed services specialists, administrators, and engineers to deliver excellent support and management of our customers' environments. They will field issues and requests escalated directly by customer IT personnel, end-users, and monitoring tools. This role will have broad exposure across a range of end-user devices, networks, servers, virtualization, and security platforms. The support specialist will be expected to work issues independently, and when needed, with the assistance of senior subject matter experts on the team. The ideal candidate will be a self-starter, with an ability to learn quickly and provide exceptional customer service. Schedule 11pm - 7:30am EST Monday to Friday Fully remote Location: Orlando, FL (Remote) Experience 2 years (minimum) in a technical support role Experience providing customer support Experience in 24x7x365 Managed Services preferred Experience using ITSM and Monitoring toolsets Qualifications, Education, and Training High school diploma required; college degree strongly preferred Must be a U.S. Citizen *NO VISAS* Microsoft Teams: 2 years (Required) Microsoft 365: 2 years (Required) Windows: 2 years (Required) Google IT Support Professional (Preferred) CompTIA A+, Network+, Security+ (Preferred) Microsoft MTA (Preferred) ITIL v4 Foundation (Preferred) Mac OS: 2 years (Preferred) Skills Highly analytical thinker and troubleshooter Detail oriented with excellent documentation and communication skills Self-motivated, passionate about technology, with the desire to learn new things Ability to use and troubleshoot Microsoft Windows, Office, Office365, and mac OS Foundational understanding of operating systems and servers, both physical and virtual. Experience working with active directory to perform basic tasks, such as user creation and password resets Responsibilities Triage tickets per specified severity levels Refer/ escalate customer issues to the appropriate level of support, as needed Provide excellent customer service, staying calm and communicating clearly and professionally in stressful situations Perform basic troubleshooting steps such as checking logs, checking capacity, and running basic diagnostics across a variety of platforms including Linux/Windows servers, network devices, hypervisors, and storage systems Respond to automated alerts performing troubleshooting and resolution of issues, as well as proper notifications where required Fulfill service requests and remediate incidents using customer Standard Operating Procedures (SOPs) Perform account management services - User Account creates/disables/terminations/name changes, etc. Use a ticket system to provide regular status updates and make sure tasks are completed based on priority and in compliance with SLAs Distribute scheduled reports to customers as required Supporting end-users by diagnosing and resolving computer hardware, network, and application issues Assist with cross-training of other team members, as needed Perform other tasks as assigned by management Benefits 401(k) Dental insurance Health insurance Health savings account Paid time off Vision insurance Department: Managed Services

Your Impact As a Driver II, you'll use your professional driving experience to handle complex deliveries that require additional expertise by navigating apartment complexes and buildings across your market. You'll work closely with branch leadership to plan and execute your delivery schedule, ensuring products reach our Pro customers safely and on time while building valuable relationships along the way. Whether you're coordinating with the sales team or providing enhanced customer support on-site, your expertise ensures our Pro customers receive reliable service and responsive support for their business needs. What You Will Do Maintain safety and compliance standards while operating company vehicles, including thorough daily inspections and maintenance. Execute specialized deliveries by navigating apartment buildings across designated market. Plan and verify deliveries - from matching orders against invoices to capturing delivery confirmations Build strong customer relationships while partnering with sales team to provide enhanced on-site support Delivers and unloads merchandise within apartment buildings, per customer direction. Individual Contributor Minimum Qualifications High School or GED General Studies or technical school graduate 1-2 Years Experience with box truck driving; Gross Vehicle Weight ranging from 14,500 lbs. to 26,000 lbs. Ability to comply with DOT and CDL regulations (if applicable). Valid medical certificate or ability to obtain one upon employment. Physical fitness to move continuously throughout the facility, lift up to 40 pounds, and operate power equipment. DL NUMBER - Driver License, Valid and in State Must be at least 21 years of age. Preferred Skills/Education Less than 1 year Experience operating forklift/power equipment such as lifts, order pickers, and similar equipment Less than 1 year Experience performing retail/customer service delivery Detail-oriented with experience in a fast-paced environment. Spatial reasoning for effective product positioning. About Lowe's Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowe's operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com. Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law. Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit

Job Title: Color Match Lab Manager Company: Nucoat North America, LLC Schedule: Full-Time, Monday-Friday, 8am-5pm Travel Required: No Nucoat North America, LLC is seeking a strategic and hands-on Color Match Lab Manager to lead our color formulation, quality assurance, and sample development operations. In this leadership role, you will oversee daily lab activities, guide the color matching team, and ensure that all products meet or exceed quality expectations for the window and door coatings market. You will work closely with cross-functional partners, drive process improvements, and uphold Nucoat's commitment to precision and consistency. Key Responsibilities Leadership & Team Management Supervise and develop color lab personnel through coaching, training, and performance management. Coordinate daily workflows to meet production, R&D, and customer-driven priorities. Maintain a strong culture of safety, quality, and operational excellence within the lab. Color Formulation & Technical Oversight Direct the development of accurate, repeatable color formulas for customers and production operations. Review and approve batch formulas, sample matches, and adjustments completed by lab staff. Lead complex color-matching projects and mentor team members on advanced techniques. Process Improvement & Quality Assurance Establish, refine, and maintain color-matching procedures, documentation, and lab protocols. Analyze results, validate outcomes, and ensure alignment with specifications and customer expectations. Drive corrective actions and continuous improvement initiatives to enhance accuracy, efficiency, and consistency. Technology & Equipment Management Oversee the use of color match software and automated tinting systems to ensure optimal performance. Manage conversion of manual formulas into automated platforms and maintain formula databases. Ensure laboratory equipment is properly calibrated, maintained, and in good working order. Cross-Functional Collaboration & Customer Support Partner with production, sales, quality, and customer service teams to resolve color-related issues quickly and effectively. Provide technical support to customer service and engage directly with customers when needed. Present results, participate in evaluations, and offer informed recommendations in both formal and informal settings. Qualifications High school diploma or equivalent required; additional technical education preferred. Prior experience in a coatings lab or color-matching environment required. Demonstrated leadership experience in a lab or production setting. Strong mathematical, analytical, and problem-solving skills. Excellent communication, organization, and interpersonal abilities. What We Offer A collaborative and innovative work environment. Opportunities for professional development and leadership growth. Competitive salary and comprehensive benefits package.

W2 ONLY, Client CANNOT do Sponsorship Salesforce Developer Duration: Direct Hire We are seeking an experienced Salesforce Developer/Administrator to support, enhance, and optimize our Salesforce platform. This role will focus on designing and building scalable solutions using Apex, Lightning Components, Visualforce, API integrations, and standard Salesforce configuration. The ideal candidate is a hands-on Salesforce expert who can collaborate with business stakeholders, translate requirements into technical solutions, and ensure the platform operates efficiently and reliably. This is a remote position. Key Responsibilities Salesforce Development Design, develop, test, and deploy custom solutions using Apex classes, triggers, Lightning Web Components (LWC), Aura components, and Visualforce pages. Develop and maintain API integrations between Salesforce and external systems (REST/SOAP APIs). Build and optimize declarative functionality including flows, validation rules, process automation, and page layouts. Salesforce Administration Manage day-to-day Salesforce operations including user setup, permissions, roles, profiles, and security settings. Maintain and optimize objects, fields, workflows, approval processes, reports, and dashboards. Troubleshoot issues, provide user support, and ensure data integrity across the platform. System Enhancements & Projects Translate business requirements into Salesforce solutions through configuration or custom development. Participate in full SDLC processes including requirements gathering, technical design, development, testing, and deployment. Support Salesforce releases by testing new features, identifying impacts, and implementing updates. Collaboration & Documentation Work closely with stakeholders across Sales, Marketing, Customer Support, and IT to enhance Salesforce functionality. Create and maintain technical documentation, data flow diagrams, and system configuration records. Provide training and guidance on Salesforce best practices and new features. Qualifications 3+ years of hands-on Salesforce development and administration experience. Strong experience with: Apex (classes, triggers, batch jobs, schedulers) Lightning Web Components (LWC) and/or Aura Components Visualforce REST & SOAP APIs / integration patterns Proficiency in Object-Oriented Programming (OOP) concepts. Strong understanding of Salesforce data structures, security model, and declarative capabilities. Experience working in an Agile or iterative development environment. Salesforce certifications such as Platform Developer I/II, Admin, or App Builder are a plus. Key Competencies Strong problem-solving and troubleshooting skills Ability to communicate clearly to both technical and non-technical audiences Highly organized and able to manage multiple projects Self-driven and comfortable working remotely

Director, Customer Success is responsible for growing and developing AssistRx accounts, setting up and managing service expectations, providing broad specialty pharmacy industry expertise, and building deep relationships with AssistRx customers. Requirements Develops and nurtures strategic relationships with our most valuable customers. Become their trusted advisor & consultant. Partners with internal teams to launch new & support existing clients. Collaborates with our technical support team to develop onboarding plans for new customers, leads and facilitates kick-off discussions, and appropriately sets and manages expectations. Ensures a seamless experience through all phases of the customer relationship. Deeply understands customer goals and helps them meet their objectives by providing strategic guidance on our platform's best practices, use cases and organizational workflow. Manages assigned technical resources to execute implementation/success plan and provide customer support and all account implementation needs. Engages with key influencers and decision makers across different teams within the customer's organization. Conducts business reviews and goal-setting meetings. Is an expert in digital marketing trends, stay informed of data-driven marketing news, emerging technologies and competitor offerings. Performs other related duties as assigned by management. Directly supervises employees within the department. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Bachelor's Degree (BA) from four-year college or university, or one to two years of related experience and/or training, or equivalent combination of education and experience. Other skills: Bachelor's degree in sales, project management, or business administration or equivalent number of years of experience 5-10 years of experience in a Customer Success or related role. Business Acumen. Communication Proficiency. Customer/Client Focus. Leadership. Presentation Skills. Problem Solving/Analysis. Results Driven. Strategic Thinking. Technical Capacity. Benefits Supportive, progressive, fast-paced environment Competitive pay structure Matching 401(k) with immediate vesting Medical, dental, vision, life, & short-term disability insurance AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws. All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position. AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire

Upwork ($UPWK) is the world's human and AI-powered work marketplace that connects businesses with highly skilled, AI-enabled independent talent from across the globe. Companies rely on Upwork's trusted platform and its mindful AI companion, Uma, to help them find and hire expert talent, leverage AI-powered work solutions, and drive business transformation. With on-demand access to professionals spanning more than 10,000 skills across AI & machine learning, software development, sales & marketing, customer support, finance & accounting, and more, Upwork enables businesses of all sizes to scale, innovate, and build an agile workforce for the age of AI and beyond. Since its founding, with more than $25 billion in earnings facilitated to date, Upwork continues to deliver on its purpose to create opportunity in every era of work. Learn more at Upwork.com and follow us on LinkedIn, Facebook, Instagram, TikTok, and X. This is an engagement through Upwork's Hybrid Workforce Solutions (HWS) program. HWS is a global group of professionals who support Upwork's business with specialized expertise. As part of HWS, you'll collaborate with skilled professionals around the world, gaining exposure to impactful projects while contributing to Upwork's mission to create economic opportunities so people have better lives. Scope of Work Motion is a critical part of our Next Gen Design System, but the current design system (DS) team has limited expertise. Without a strong motion foundation, animations risk being decorative, inconsistent, or inaccessible. We're seeking a Motion Design Systems Expert to establish reusable motion tokens, scalable guidelines, and cross-platform implementation that can grow with the system. 1/ Foundations Define motion tokens: duration, easing curves, delays, and reusable presets (e.g. transition-short, easing-emphasized). Align tokens with engineering feasibility (web + mobile). 2/ Guidelines & Principles Create system-level motion principles (intentional, authentic, inclusive, grounded). Document when to use motion and when not to. Define accessibility standards (reduced motion, alternatives). 3/ Applied Patterns Translate principles into patterns for components and interactions (e.g. overlays, toasts, navigation, micro-feedback). Provide Figma prototypes and animation examples for designers. 4/ Enablement & Handoff Partner with engineers to ensure tokens and guidelines are implementable. Run short workshops / reviews so our team can confidently apply motion after the contract ends. Must Haves (Required Skills): Has built motion systems at scale (design system or major product). Fluent in both design & engineering language. Can work hands-on (tokens, animations, Figma libraries) while also setting strategy. Comfortable teaching and enabling a team to continue the work. Contract details Start date: Targeting Early November Engagement Type: Short Term Contract with possibility of extension Focus: Foundations (motion tokens + principles), draft guidelines, and initial component patterns Option to extend: If we need more support to scale across components/patterns or partner deeper with engineering, we can extend the contract Upwork is proudly committed to fostering a diverse and inclusive workforce. We never discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Additionally, a criminal background check may be run on a candidate after a conditional offer to perform your services for Upwork is made. Qualified applicants with arrest or conviction records will be considered in accordance with applicable law, including the California Fair Chance Act and local Fair Chance ordinances. To learn more about how Upwork processes and protects your personal information as part of the application process, please review our Global Job Applicant Privacy Notice

The Coordinator II, Client Services provides day-to-day workflow coordination and support to the Client Services team; balances a variety of priorities across escalation channels to all departments. Receives and responds to customer product inquiries through various communication modalities such as telephone, email, and/or chat platforms. Provides coverage for Helpdesk phone and email traffic. Follows day-to-day workflow activities and processes to ensure customer issues have been received, routed, and documented; organizes, audits, enters, and reports outage data into SalesForce (SF). Handles a variety of technical support cases including but not limited to speaking with customers and mitigating conflict or difficult client situations. Addresses and works to resolve issues and/or complaints; escalate to appropriate teams or management for assistance, when necessary. Create, open, transfer, and/or reassign support cases to appropriate team members; follows up with assigned team members to provide additional information or obtain feedback on status of support case. Partners with support teams to update status codes or categories; ensures cases are routed to the appropriate teams with complete and accurate information. Notifies support teams of potentially urgent or critical issues through various communication platforms including chat, email, telephone. Escalates disgruntled or dissatisfied customer issues to Account Managers and/or Senior Management, as needed. Assists with SF testing to ensure Helpdesk workflow efficiencies; makes recommendations for consideration related to SF workflow processes to increase client satisfaction and process efficiencies. Education Required: Associate degree. Or, any combination of education and experience which would provide the required qualifications for the position. Experience Required: 2+ years of experience in customer service, software, or related field. Knowledge, Skills & Abilities: Knowledge of: Technology and customer support best practices; software, technologies, and applications to assist with interactions via web, telephone, or other electronic means; trends related to customer support techniques; practices, tools, and techniques for communicating with clients in a professional manner; laws, regulations, policies, and procedures governing the functional area; Microsoft Office Suite. Skill in: Applying logical and scientific thinking to a wide range of intellectual and practical issues and concerns; interpreting laws and regulations; problem solving, analytical, and critical thinking; working as member of a team; communicating clearly, concisely, and effectively; establishing and maintaining effective working relationships. Ability to: Work in a fast-paced environment; work with customers needs while following the organization's policies and procedures; determine and apply solutions to work-related problems; stay organized, prioritize workload, and multi-task to meet deadlines. The company has reviewed this to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate. NextGen Healthcare is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

About the Role Join Team Global Express as an Administration and Operations Support Officer at our Gold Coast site. In this dynamic and fast-paced role, you'll provide high-level administrative and customer service support to ensure smooth day-to-day operations across the freight and logistics network. This is a full-time position, working Monday to Friday, 9:00am to 5:00pm. Key responsibilities include: * Responding to customer and internal enquiries in a professional and timely manner * Preparing quotes, managing follow-ups, and coordinating delivery bookings * Investigating delivery issues, damaged freight, and redirections with internal teams * Reviewing and correcting freight documentation and delivery schedules * Running daily and weekly reports to support freight planning and operational audits * Supporting key national accounts with order tracking and communication * Managing freight appointments, undelivered items, and delivery planning * Assisting with data entry, rate audits, and internal cost reconciliations as needed * Providing backup support during peak periods or staff absences What You'll Bring * Strong administrative and organisational skills with high attention to detail * Excellent verbal and written communication skills * A proactive, customer-focused mindset with a strong sense of accountability * Confidence using computer systems and handling multiple tasks simultaneously * A team-oriented attitude with the ability to work collaboratively across departments * Previous experience in transport, logistics, or a similar fast-paced environment (preferred) * Flexibility to assist with additional duties and occasional overtime during busy periods * A professional, reliable, and safety-conscious approach to work About Team Global Express Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We're not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit *************************** Why TGE We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop. What we offer * Competitive salary above industry standards * Upskilling, training, mentoring and more to support your career development journey * Fun and practical employee perks and discounts * Flexible work, including work from home * Inclusive parental leave policy that supports all parents & carers * Peer recognition awards acknowledge when you go above and beyond. An inclusive workplace, works for everyone We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand. Our recruitment process Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening. Other things to note * When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process. * During the recruitment process, please keep an eye on your junk emails and spam folders for updates. * TGE is listed as one of LinkedIn's Top Companies of 2023 and 2024 in Australia.

The Electrical/Controls Launch Technician is a part of the project execution & launch operations reporting directly to the Electrical/Controls launch supervisor. This person will utilize their already established MHE industrial automation commissioning experience to perform various validation and inspection service tasks on all installation projects for the PELO department to fulfill the project execution teams systems integrity check hand over to the customer. This Launch Tech will also be an ongoing asset to both the S&H Installation Operations and Customer/Support Services teams as needed. Responsibilities Ensure electrical installation abides by customer, manufacture, and S&H standards troubleshooting issues with hardware and processes Responsible for conducting launch operations services on assigned projects Analyze process, design, and implementation improvements Support control systems and PLC issues raised by customers Conduct acceptance test plans on assigned projects Qualifications Minimum Requirements: Experience in electrical field and or MHE automation field Performed Quality Assurance and Quality Control functions in a field environment Experience in troubleshooting PLC codes in the field 3-5 years' experience working in the Electrical/Controls Installation Field Preferred Qualifications: Not required but is a major plus: Has a major background in MHE customer service, support services, or controls/electrical installation most preferable. Skills & Knowledge: Knowledge of electrical and control theories and principles Experience with variable frequency drives Ability to read and understand electrical drawings Solutions-oriented attitude Able to work on own initiative Experience in performing system qualification checks and submitting written reports Education: Bachelor's degree in computer engineering, electrical engineering, or background in industrial electrical services.

About the Role: We are looking for enthusiastic and detail-oriented individuals to join our team as Online Trip Consultants. In this role, you'll assist clients with planning and booking trips, ensuring each journey is well-organized and tailored to their needs. From researching destinations to finalizing reservations, you'll provide support every step of the way. Responsibilities Consult with clients to understand their travel preferences, budgets, and schedules Research and recommend destinations, accommodations, and activities Manage bookings for flights, hotels, cruises, and vacation packages Build personalized itineraries to create seamless travel experiences Provide ongoing customer support before, during, and after trips Qualifications: Excellent communication and interpersonal skills Strong organizational and problem-solving abilities Passion for travel and helping others plan memorable experiences Ability to work independently in a remote environment Previous customer service or travel industry experience is a plus (not required) What We Offer: Remote, flexible work environment Comprehensive training and ongoing support Access to industry-leading travel suppliers and booking tools Opportunities for professional growth in the travel sector

Provide world-class customer support for ISP partners within a 24x7x365 environment. Answer inbound calls, chats and emails in a professional manner that adheres to company and departmental policies. Assist customers in diagnosing and resolving voice, data, video and connectivity issues and answer questions that ensure an optimal customer experience. Primary Responsibilities *Answer inbound technical support phone calls, chats and emails related to ISP partners. *Consult with customers and provide additional solution in the form of up-selling products and services. *Troubleshoot voice, data, video and connection issues for customers. *Identify, troubleshoot and assist customers with voice, data, video and connection issues. *Answer customer service related questions *Track and record each phone call and provide a detailed description of the call *Provide backup assistance for other Technical Support Representatives Shifts will be a mixture of first and second shift hours. All schedules after training require working on either a Saturday or a Sunday. Employee Value Proposition Fun, casual environment. Routinely do contests and food days to keep the mood light. Very open collaborative call floor with monitors to track calls. Employee lounge for breaks (if working on-site). • Must have an open and flexible schedule to take any shift after this time frame above is complete. We are a 24/7/365 call center. The only schedule accommodation that we make is for school purposes. Candidates will have dialogue with their lead as they transition to their permanent position about their schedule. Because they are a 24/7 service desk folks need to be open to evenings or possibly working a shift that has a Saturday or Sunday incorporated. • Must be able to commit to the full 4 weeks of training. Even missing one day off can lead to termination or a push to a future class. Candidates will be trained on all technical aspects of the job. • Eligible for monthly bonuses starting at $350/month • Medical, Dental and Vision would take in effect on the 1st of the month after they become employees. • 401K after 3 full months of employment on client payroll (with company matching) • 15 days of PTO per year with an 80 hour roll over • Once on payroll, candidates can sign up for OT. Job Type & Location This is a Contract to Hire position based out of Cedar Rapids, IA. Pay and Benefits The pay range for this position is $15.00 - $15.50/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Dec 19, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Manages up to 30 channel partners across a region. Ideate and develop new solutions with partners in core ICPs - Customer Support, IT, Operations, Finance, HR teams. Recruits partners and strengthens relationships to drive commitment to HappyFox products and solutions. Participates in and coaches partners through planning, demand gen, and business dev to increase HappyFox commitment, capability and pipeline. Manages Channel Partner relationships and pipelines. Maximizes pipeline generation and activities to support. Coordinates with cross-functional organizations effectively. Maximizes partner revenue gen by managing all non-deal specific activities associated with partner recruitment, partner demand gen, and support. Objectives: Develops channel programs and recruits partners globally to make the channel a growth lever at HappyFox. Coordinate and manage enablement efforts with HappyFox Partners and sales/solutions engineering. Responsibilities: Primary relationship owner with the partner. Educate partners by coordinating and delivering ongoing training, skills transfer, driving demand generation and business development. Ensure successful customer implementations through increasing the number and capability of skilled technical individuals at the partner. Orchestrate resources to support partners and help strengthen relationships with HappyFox teams. Ensure participation in marketing and channel strategy programs. Maintain senior-level relationships to gain commitment and ensure HappyFox is top of mind for partner business leaders (e.g. included in annual/quarterly business plans, reviews). Monitor and provide insight into the partners' business and technical service capability, financial results, and investment in selling HappyFox products and services. Facilitate internal resources, and investments needed to execute the business plans in order to help meet business goals. Develop cadences with all partners and do joint sales clinics and reporting. Completely own the relationship and joint success with partners. Coordinate sales demos, partner ordering, and partner enablement. Capabilities: Relationship building to develop and strengthen partner relationships. Planning and financial skills including business planning and basic knowledge of economics of the channel ecosystem. Knowledge of HappyFox and understanding of how HappyFox products create value for customers. Ability to help partners communicate value proposition to customers. Understanding of partners' and customers' business needs. Prospecting skills - ability to recruit new partners. Ability to engage, excite, influence and coordinate both partners and across HappyFox teams. Selling experience and ability to provide guidance to partners on selling and closing skills. Presentation skills in a 1-many environment to deliver HappyFox messages and positioning to partners. Experience in pipeline build with partners including planning, gaining senior sponsorship, delivering sales training, sales coaching, managing timely execution and follow-up.

PracticeMatch is the industry leader in providing practicing physician and resident/fellow data and services to in-house physician staffing professionals and offers a continuum of services designed to provide a clear competitive hiring advantage to health organizations. As the physician recruiting industry evolves, PracticeMatch continues to innovate with new solutions for physician sourcing, developing sourcing solutions enhanced with the power of PracticeMatch databases. With an in-house staff of experts, telemarketing, email marketing, and direct marketing, PracticeMatch offers healthcare sourcing solutions and customer service unsurpassed in the industry. Due to our continued growth, we are hiring for a Physician Relations Specialist to join PracticeMatch, an M3 company. This position is fully remote and you will be able to work permanently from your home. This Physician Relations Specialist will be responsible for conducting phone interviews with graduating residents and fellow physicians to gain their valuable personal recruitment information that physician healthcare organizations require to successfully recruit and place qualified physicians. Essential Duties Include: Complete phone interviews with physicians to obtain their personal contact information and future practice desires Place outbound calls to physicians in regards to future practice opportunities Connect with residents/fellows on social media platform Inform physicians on PracticeMatch's career resources Receive inbound calls from physicians, hospitals, and administrators Work independently in order to meet their daily and weekly quota of phone call attempts as well as physicians interviewed Produce between 80-100 calls each day Qualifications Superior listening skills and professional phone communication Experience using LinkedIn Possesses self- motivation and assertiveness to achieve goals Is experienced with a ‘sales' approach towards “gate-keepers” Outbound call experience preferred High school degree or equivalent work experience in market research; sales and/or customer support preferred Efficient communication skills are required in order to be successful. Excellent verbal and written communication skills Ability to multi-task, prioritize and manage time effectively Attention to detail, as the job consists of data entry of information received from physician Additional Information Benefits: A career opportunity with M3USA offers competitive wages, and benefits such as: Health and Dental Life, Accident and Disability Insurance Prescription Plan Flexible Spending Account 401k Plan and Match Paid Holidays and Vacation Sick Days and Personal Day About M3 USA: M3 USA is at the forefront of healthcare innovation, offering digital solutions across healthcare, life sciences, pharmaceuticals, and more. Since our inception in 2000, we've seen remarkable growth, fueled by our mission to utilize the internet for a healthier world and more efficient healthcare systems. Our success is anchored in our trusted digital platforms that engage physician communities globally, facilitating impactful medical education, precise job placement, and insightful market research. M3 USA prides itself on a dynamic and innovative work environment where every team member contributes to global health advancements. Joining M3 USA means being part of a dedicated team striving to make a significant difference in healthcare. We provide a unique opportunity for you to be at the cutting edge of healthcare innovation, shaping the future in a meaningful career. Embrace the chance to drive change with M3 USA. *M3 reserves the right to change this job description to meet the business needs of the organization #LI-Remote #LI-LB1

Document Control Specialist (Remote) Working with our business partners to create, improve and sustain industry and infrastructure. Orbital Engineering, Inc. (Orbital) has been driven by this core purpose for more than 50 years - energizing Orbital team members and helping our clients solve challenging and complex problems with innovative engineering, inspection, and construction solutions. Orbital team members are guided by the fundamental beliefs of building trusted relationships, personal accountability, innovation, and excellence in everything we do. Orbital is looking for others to join our team to continue activating our purpose and embrace our values. Orbital Engineering, Inc. is seeking a Document Control Manager to support our Heavy Industrial and Utility Services divisions. This is a remote position that will interface with teams and resources across the United States and international locations. Responsibilities include but are not limited to: Function as technical lead on the implementation of Aconex software. Interface with IT and Operations stakeholders to successfully onboard the new software. Responsible for the execution of all activities of the department. Schedule, organize, direct and review all department resources and activities. Provide enhanced customer support as a technical liaison Identify resource and staffing needs, onboard new team members, establish individual goals and expectations, and conduct performance reviews Direct, develop, supervise and provide technical guidance to all direct reports Establish and execute operational plans for the department with respect to routine, tools and resources to ensure consistent operations and growth of skill sets Collaborate with Project Managers to establish templates, permissions and workflows for all projects. Review and verify project documents for completeness, accuracy, format and compliance with contract requirements prior to transmittal to client. Develop and implement policies, standards and procedures for the engineering and technical work performed in the department Develop, maintain and upgrade technical standards/specifications to be used on specific projects, as well as centralized design basis and historical references Ensure all department operational and project activities are completed in accordance with the Quality Management system through implementation and enforcement of stated policies and practices Minimum Requirements: • Proficiency in Aconex • Thorough understanding of drawing standards, electronic file types and components of AutoCAD and other commonly used CAD programs • Advanced computer skills for Microsoft Office suite • Effective written and oral communication and interpersonal skills • Organizational skills, responsiveness, and high attention to detail and client-specific requirements • 10+ years of document control experience, preferably in the AEC (Architecture/Engineering/Construction) industry • Ability to work independently and contribute to teams Preferred Qualifications: • Experience working with other document control systems specifically Bentley products (Unifier and ProjectWise), Meridian, Documentum, Citadon, Procore, and/or Sharepoint A commitment to excellence and hard work will be rewarded with a competitive salary, and an excellent benefits package including medical, dental, vision, prescription drug, 401(k), and supplemental insurance. Orbital Engineering, Inc. is an Equal Opportunity Employer, EEO/AA/M-F-V-D. Orbital Engineering, Inc. seeks diversity among its employees. Reasonable accommodations may be made to enable individuals to perform the essential job functions. #LI-REMOTE

Cardinal Health Sonexus™ Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products. Responsibilities Investigate and resolve patient/physician inquiries and concerns in a timely manner Mediate effective resolution for complex payer/pharmacy issues toward a positive outcome to de-escalate Proactive follow-up with various contacts to ensure patient access to therapy Demonstrate superior customer support talents Prioritize multiple, concurrent assignments and work with a sense of urgency Must communicate clearly and effectively in both a written and verbal format Must demonstrate a superior willingness to help external and internal customers Working alongside teammates to best support the needs of the patient population or will transfer caller to appropriate team member (when applicable) Maintain accurate and detailed notations for every interaction using the appropriate database for the inquiry Must self-audit intake activities to ensure accuracy and efficiency for the program Make outbound calls to patient and/or provider to discuss any missing information as applicable Assess patient's financial ability to afford therapy and provide hand on guidance to appropriate financial assistance Documentation must be clear and accurate and stored in the appropriate sections of the database Must track any payer/plan issues and report any changes, updates, or trends to management Handle escalations and ensure proper communication of the resolution within required timeframe agreed upon by the client Ability to effectively mediate situations in which parties are in disagreement to facilitate a positive outcome Concurrently handle multiple outstanding issues and ensure all items are resolved in a timely manner to the satisfaction of all parties Support team with call overflow and intake when needed Proactively following up with various partners including the insurance payers, specialty pharmacies, support organizations, and the patient/physician to facilitate coverage and delivery of product in a timely manner. Qualifications 3-6 years of experience, preferred High School Diploma, GED or technical certification in related field or equivalent experience preferred What is expected of you and others at this level Effectively applies knowledge of job and company policies and procedures to complete a variety of assignments In-depth knowledge in technical or specialty area Applies advanced skills to resolve complex problems independently May modify process to resolve situations Works independently within established procedures; may receive general guidance on new assignments May provide general guidance or technical assistance to less experienced team members TRAINING AND WORK SCHEDULES: Your new hire training will take place 8:00am-5:00pm CT, mandatory attendance is required. This position is full-time (40 hours/week). Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 7:00pm CT. REMOTE DETAILS: You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following: Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable. Download speed of 15Mbps (megabyte per second) Upload speed of 5Mbps (megabyte per second) Ping Rate Maximum of 30ms (milliseconds) Hardwired to the router Surge protector with Network Line Protection for CAH issued equipment Anticipated hourly range: $21.50 per hour - $30.70 per hour Bonus eligible: No Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being. Medical, dental and vision coverage Paid time off plan Health savings account (HSA) 401k savings plan Access to wages before pay day with my FlexPay Flexible spending accounts (FSAs) Short- and long-term disability coverage Work-Life resources Paid parental leave Healthy lifestyle programs Application window anticipated to close: 2/8/2026 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply. Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law. To read and review this privacy notice click here

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it's career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! This is a fully remote position, allowing you to work from home or location of record within the U.S. with no in-office requirements. You must be available five days per week during designated work hours. The work arrangement for this role is subject to change based on business needs and individual performance. This may include adjustments to on-site requirements or schedule expectations, as necessary. Position Overview The Director of Technical Operations provides both strategic and day-to-day leadership for the technical operations team. This role is accountable for delivering innovative technical solutions and ensuring seamless cross-functional support to create an exceptional client experience. The Director collaborates with operations leaders and internal/external partners to advance team capabilities, achieve business objectives, and drive client retention. Primary Responsibilities The following outlines the core duties of the position. Additional responsibilities may be assigned as needed. Knowledge and Application Partner with systems development teams to capture data and build capabilities that enhance customer support and operational efficiency. Translate vision and strategy into actionable plans that drive revenue opportunities with key partners. Complexity and Problem Solving Develop and report KPIs to senior leadership; drive continuous improvement based on insights. Stay ahead of industry trends and strategically position the organization for future success. Provide technical leadership ensuring solutions meet standards for reliability, scalability, and security. Collaboration and Interaction Evaluate and improve processes involving internal and external partners. Collaborate with stakeholders to identify opportunities and prioritize initiatives aligned with organizational goals. Communicate and influence cross-functionally to execute operational strategies at scale. Management and Supervision Define vision and set goals for assigned teams. Lead strategic initiatives and guide teams toward achieving objectives. Foster a collaborative, innovative culture focused on continuous improvement. Manage performance through clear expectations, coaching, and development. Conduct performance evaluations and implement performance management as needed. Education and Experience Bachelor's degree required. Master's degree is a plus. 10+ years in operational management roles. Strong knowledge of management principles, including employee development and performance management. Experience implementing control and auditing processes. Excellent communication skills with the ability to present to executive leadership and translate technical concepts for non-technical audiences. Project Management Proven ability to manage both task-oriented and project-driven teams. Experience developing and driving adoption of cross-departmental processes. Data-driven approach to prioritization and development planning. Experience with payroll and/or HR data strongly preferred. Extensive experience supporting multi-customer products. Strong communication skills with external stakeholders. Physical Requirements Ability to sit for extended periods (7-8 hours/day). Proficiency in operating computer and phone systems, including multitasking across software platforms. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees' differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact ***************************. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. This role can be performed from any office in the US. The pay range for this position is $130,000 - $185,000 /yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus and restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via ************************** Requirements:

About Us AGE Solutions is a premier technology and professional services company, providing in-depth consulting, advanced technology solutions, and essential services throughout the U.S. government, defense, and intelligence sectors. Prioritizing innovation and client-focused solutions, we assist major agencies in addressing intricate issues and ensuring a more secure future. This contract is intended to provide for a secure and highly available Google Cloud Platform (GCP). The IT Subject Matter Expert (SME) will support the team's responsibilities to provide design, architecture, implementation, and sustainment for the cloud hosted environment and associated network resources. Responsibilities Include: Serves as a Management Information System (MIS) manager. Designs, develops, and manages implementation of risk assessment and business contingency planning framework, methodology and tools to ensure business continuity of operations across a large, multi-division, decentralized organization. Supports multilanguage, multi-platform and multi-operating system operations and utilizes electronic commerce and Electronic Data Interchange (EDI) applications Recognizes and recommends new or emerging technology or software to satisfy functional requirements and processes. Provides highly technical and/or specialized guidance concerning automation solutions to complex information processing problems related to the subject field. Provides customer support using enterprise solutions software to integrate business areas, consistent with today's technology to operate in an open systems environment and client service architectures. Analyzes data processing requirements to plan EDP systems to provide system capabilities required for projected workloads. Plans layout and installation of new systems or modification of existing systems. Sets up and controls analog or hybrid computer systems to solve scientific and engineering problems. Develops applications that take advantage of Internet protocols and platforms. Internet developers extend beyond traditional software development disciplines to demonstrate advanced graphical design abilities, familiarity with new media formats, and solid understanding of Internet communications protocols and services. Deploys new applications that utilize Internet standards to enable wide access from the diverse client types found throughout the public Internet. Integrates the following network infrastructure components: Routers, Switches, Routed Networks, Frame Relay, Static and Dynamic Routes Configuration, Token Ring Topology, Ethernet Topology, CISCO, 3COM, Network Troubleshooting, Network Polling, Network Discovery. Required Education and Experience: BA/BS in a technical discipline with at least ten (10) years of systems engineering experience. 10+ years of relevant experience. Required Experience and Knowledge in: Google Cloud Platform and Amazon Web Services management and administration Current Windows and RHEL server operating systems Oracle and Microsoft SQL databases Network administration, Internet communications protocols and services Project management Required Clearance: DoD Secret Clearance with IT-I Qualifying Investigation (Ex: T5 or SSBI) Required Certifications: DoD 8570 IAT Level II Certification (Ex: Security+CE) Must possess at least one of the following Google Cloud Platform Certifications: Google Cloud Associate Engineer Google Professional Cloud Architect Must possess at least one of the following AWS Certifications: AWS Certified Cloud Practitioner AWS Certified Solutions Architect - Associate AWS Certified Solutions Architect - Professional Preferred Qualifications: In-depth knowledge of Google Cloud Platform administration. Experience with commercial cloud provider solutions in addition to Google (i.e. Microsoft Azure, AWS, OCI) and associated relevant industry certifications. Five (5) years hands-on experience working with Department of Defense (DoD) IT systems. Three (3) years' experience designing, architecting, deploying, and managing cloud-based infrastructures, resources, and applications. Project Management Experience: Proven experience leading cloud infrastructure projects from conception to completion, including design, implementation, and sustainment support phases. Excellent leadership, communication, and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and stakeholders. Strong analytical and problem-solving skills: Proficiency in problem-solving and troubleshooting complex issues, with the ability to analyze problems, identify root causes, communicate to management and implement effective solutions in a timely manner. Leadership and Team Management: Ability to lead and motivate a team of IT professionals, providing guidance, direction, and support to ensure project objectives are met effectively. Communication Skills: Excellent communication skills to persuade, negotiate, convey technical concepts to non- technical audiences, and facilitate collaboration between multiple teams involved in projects. Cyber Security and Risk Management: Deep knowledge of cloud security principles and best practices. Strong understanding of DISA Security Technical Implementation Guides (STIG)/ IAVAs relating to cybersecurity principles with experience in identifying, assessing, and mitigating risks associated with security posture as well as prepping and supporting successful audits. Documentation and Reporting: Skilled in preparing and organizing comprehensive project documentation, including project plans, status reports, job guides, and technical documentation, to ensure transparency and accountability throughout the project lifecycle. Strong understanding of network architecture, security, and routing including virtual private clouds (VPC), load balancers, and firewalls. Hands-on experience with Infrastructure as Code tools such as Terraform, Google Cloud Deployment manager. Proficient in scripting languages and automation tools for supporting Infrastructure as Code and routine system administrative tasks. Strong proficiency in the administration of Windows and RHEL operating systems. Experience with Oracle, SQL, and other enterprise database management systems. Work Environment and Physical Demand: Office work environment. Must be able to sit and use a computer for extended periods of time. Location: This is a remote role within the United States, requiring occasional travel (approximately 10%) Compensation: $110,000 - $125,000 This position is part of a pipeline for a future opportunity supporting a DoD customer. Employment is contingent upon contract award and government customer approval. AGE Solutions is actively engaging talent ahead of award and encourages both current incumbents and new candidates to express interest. At AGE Solutions, we reward performance, invest in growth, and share success. Our benefits support the whole person, professionally, financially, and personally. 26 Days Paid Leave: Includes vacation, sick, personal time, and holidays. You choose how to use it. Performance Bonuses: Performance bonuses are awarded based on individual contributions and company-wide results, aligning recognition with impact. 401(k) with Match: We match 3% of your contributions with immediate vesting. Financial Protection: Company-paid life insurance up to $300K and options for additional coverage for you and your dependents. Health Benefits: Multiple medical plans, dental, vision, FSA and HSA options to fit your needs. Parental Leave: 15 days of fully paid leave for new parents, because family matters. Military Differential Pay: We bridge the gap for employees on active duty, so they don't take a financial hit while serving. Professional Growth: Paid training and certifications, tuition reimbursement, and the tools and tech to get the job done right. Shared Success: In the event of a company sale, our CEO has committed to returning 80% of net proceeds to employees. This ensures our team shares in the long term value they help create. At AGE, you'll do work that matters, supported by a company that delivers for its people.

About the Role We're looking for a Customer Support Developer to join our team and help our customers succeed with Kuali's products. As a Customer Support Developer, you'll partner with customers and our entire support team to guide them through technical implementations, integrations, and migrations-ensuring smooth onboarding and ongoing success. You'll work closely with Customer Support Associates and Product teams to provide solutions, troubleshoot issues, and deliver exceptional experiences. Who are we? Kuali builds software solutions for higher education. We help our customers - colleges & universities - focus on providing a fantastic education to students by decreasing their administrative costs. We work in a competitive space, ripe for innovation, with users ready to be delighted. We are poised for high growth. Our Culture As a company, we are guided by our cultural values: Iterate to evolve Cultivate openness Act with accountability Assume the best Practice humility Deliver amazing experiences Drive outcomes At Kuali, we learn from and teach each other, we practice transparency and empathy, we delight in delivering value to our customers, and we WIN! We've embraced distributed work for years-it's part of who we are. Many of our employees work remotely across the U.S., from Massachusetts to Seattle, while others collaborate in person at our office locations. We're intentional about creating a healthy, connected culture no matter where you work. What you'll be responsible for Advising and training customers on technical aspects of implementation and onboarding tasks. Partnering with customers to design system integrations and advise on API usage. Supporting data migration from legacy systems, including strategy and execution. Collaborating closely with Customer Support Associates during implementations. Collaborating closely with our Development team. Diagnosing and resolving technical issues reported by customers. Learning and maintaining fluency in technologies used across Kuali products, such as Node.js, Java, React, PHP, Vue.js, and Web Services (REST and SOAP). Identifying opportunities for process improvement and automation to enhance the customer experience. About you You align with Kuali's values: You model curiosity, openness, accountability, and a commitment to delivering amazing experiences. You're a resourceful executor: You take broad vision, collaborate on strategic priorities, and own the steps required to make it real, from planning to hands-on implementation. You're calm under pressure: You can handle shifting priorities, ambiguity, and fast-changing situations with resilience. You're collaborative and influential: You build trust quickly and communicate clearly across all levels of the organization. You're organized and detail-oriented: You can manage multiple projects at once without losing sight of the big picture. You thrive in remote environments: You know how to create alignment and connection across distributed teams. You roll up your sleeves: You're comfortable being the ‘doer of last resort' in a resource-constrained environment. You have a broad experience: You've independently led multi-disciplinary projects in resource-constrained environments where the buck stopped with you. Ideal candidates have experience with: Delivering Software as a Service (SaaS) solutions 1-3 years implementing or supporting enterprise-class systems at institutions of higher education or similar organizations. Web APIs, and integrations. Tools and technologies commonly used at Kuali: Node.js, Java, React, PHP, Vue.js, REST, SOAP. Ideally, experience with frameworks: Laravel, Vue.js, and Bootstrap. Developing integrations with enterprise systems. Superior communications with education professionals, both verbally and in writing. Perks The opportunity to work to together with smart, passionate people to build a high growth, highly profitable SaaS company A truly exceptional benefits package, including 100% company-paid medical and dental insurance 100% 401(k) matching up to 4% Paid Maternity/Parental leave Flexible PTO - no accrual limits, no ‘use it or lose it.' Just work with your manager to make sure the team's covered, and take the time you need to recharge. Encouragement and support for ongoing learning and skill development Recognition platform to celebrate contributions with meaningful incentives Company retreats to connect, recharge, and collaborate Kuali has been voted a top place to work for 9 years by the Salt Lake Tribune. In 2024 TIME Magazine honored us by naming Kuali to their list of the World's Top EdTech Companies, ranking us #99 overall and #37 in the US. At Kuali, we value and respect individuals from all backgrounds, recognizing that a rich tapestry of experiences and perspectives fuels our success as a company and enriches our collective human experience.

Document Processor / Compliance Analyst (Full-Time - NJ) Business Credentialing Services, Inc. (BCS) is a fast-growing technology company in the insurance and risk management industries. We are growing our Operations department and are looking to hire a Document Processor to assist with data entry and customer support. Today, we have more than 70 employees and two office locations in Parsippany, NJ and Provo, UT. Our compliance and risk management platform helps companies reduce their risk exposure by systematically verifying Vendors/Suppliers they do business with. Blending professional services with web-based applications, BCS continues to maintain its foothold as one of the industry leaders. Job Type: Full-time Employee Pay: $19.50 per hour Responsibilities: Perform data entry tasks, including inputting and updating information in databases. Review incoming documentation to verify pertinent information for our clients. Send emails and make phone calls to provide feedback on the documents received. Assist with administrative tasks as needed. Attend team meetings/phone calls. Requirements: Strong data entry skills with a high level of accuracy and attention to detail. Strong written and verbal communication skills. Excellent organizational and time management skills. Ability to perform data entry tasks within our software platform quickly and accurately. Intermediate computer literacy is required. Bachelor's Degree required in any field. Employee Benefits and Additional Information: Starting Pay Rate: $19.50 per hour. Required to report to the office in Parsippany, NJ Monday - Friday. When an employee reaches six months of employment, they can work remotely one day per week. When an employee reaches three years of service, they can work remotely two days per week. Semi-Annual Pay Increases - Employee can earn up to a 2.5% pay rate increase every six months based on performance. Healthcare Benefits (Medical, Vision, Dental) are available for employees on their first day of employment. 401(k) / Retirement Benefits - An employee is eligible to participate in the BCS 401(k) program with company matching on their three-month anniversary. Paid Federal Holidays and Paid Time Off.